Job description

Job responsibilities

Duties & Responsibilities

o Key Holder

o Responsible for switching telephone service at appropriate times of the day

o Check Doctors consulting rooms and Attached Staff room before each surgery

o Answer the telephone, make appointments, record requests for home visits.

o Receive patients at Reception desk, record their arrival on the appointment system

o Direct Patients to consulting rooms

o Operate the appointment system.

o Register patients for the Patient Access Online system and assist with queries

o Send text messages to patients as appropriate, via the Mjog texting system.

o Receive repeat prescription requests, prepare and process them via the computer.

o Receive and accurately record details of messages ensuring all messages reach the relevant personnel.

o Assist in the Dispensary when required

o Print patient information leaflets when requested

o Participate in data collection.

o Acquire a working knowledge of computers in the practice.

o Waiting area keep clean and tidy during the day

o Check patient toilet between surgeries

o Print appointment lists for afternoon and following morning clinics

o Check Home Visit Book and print patient summaries

Additional Responsibilities

o Co-ordinate Child Immunisations

o Monthly shopping for staff refreshment supplies

o Fire Alarms check, test and update files

o Order supplies for Nurses and housekeeping

o Check INR/DMARD bloods weekly and review appointments

o Postnatal appointments and immunisation

You may be required to perform other related duties from time to time.

This job description is not an exhaustive list of duties but is intended to indicate the main functions and responsibilities of the post.

Person Specification

Other requirements

Essential

• Flexibility to work outside of core office hours.
• Disclosure Barring Service (DBS) check.
• Evidence of continuing professional development.

Experience

Essential

• Experience working with the general public/patients.

Desirable

• Experience of working in primary care.
• Broad knowledge of General Practice.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Skills

Essential

• Clear, polite telephone manner.
• Effective time management (Planning & Organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving & analytical skills.
• Ability to follow policy and procedure.

Desirable

• Excellent communication skills (written and oral).
• Strong IT skills.
• Competent in the use of Office and Outlook.
• SystmOne.

Qualifications

Essential

• GCSE (or equivalent) English & Maths at Grade C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Park Lane Surgery

Redmarshall Street

Stillington

Stockton-on-Tees

TS21 1JS

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Salaried GP will provide high-quality medical care to our diverse patient population, managing a range of health issues in both routine and urgent cases. The GP will collaborate closely with the healthcare team to ensure continuity of care and optimal patient outcomes.

Key Responsibilities

1. Patient Care and Clinical Duties
• Deliver high-quality, evidence-based medical care in routine, complex, and urgent cases
• Conduct consultations, examinations, and treatment plans for both scheduled and unscheduled patients
• Handle minor surgery and diagnostic procedures, where appropriate, in line with professional competencies
• Maintain accurate, comprehensive, and timely patient records
2. Collaborative Teamwork
• Work closely with a multi-disciplinary team including nurses, healthcare assistants, and administrative staff to provide seamless patient care
• Participate in clinical meetings and practice discussions, contributing to best-practice sharing and continuous improvement
• Engage with external agencies as necessary to ensure holistic patient care
3. Practice Development and Quality Improvement
• Contribute to maintaining high standards, supporting the practice's QC rating and positive patient satisfaction outcomes
• Participate in audits, quality improvement projects, and practice initiatives
• Stay updated on clinical best practices and provide feedback on new healthcare developments
4. Administrative Duties
• Contribute to administrative tasks related to patient care, such as medical reports, referrals, and follow-up actions
• Support the management team in meeting regulatory and contractual obligations
• Adhere to confidentiality and data protection guidelines
5. Professional Development and Education
• Pursue continuing professional development (CPD) to maintain and enhance medical skills and knowledge
• Participate in appraisal and revalidation processes
• Mentor and support junior staff and students as needed

Person Specification

Qualifications

Essential

• Qualifications:
• - Full GMC registration
• - MRCGP (or equivalent)
• - Eligibility to work as a GP in the UK

Experience

Essential

• - Proven experience in a GP role within a primary care setting
• - Strong clinical skills, with the ability to manage a range of acute and chronic conditions
• - Excellent communication, teamwork, and patient-relations skills
• - Strong organizational abilities, with a commitment to maintaining high standards

Desirable

• - Interest in practice development
• - Interest in teaching / mentoring medical students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park Lane Surgery

Address

Park Lane Surgery

2 Park Lane

Allestree

Derby

DE22 2DS

United Kingdom

Employer's website

https://www.parklanesurgeryallestree.co.uk/ (Opens in a new tab)