Job summary

West Bridgford Medical Centre is a busy and friendly GP practice providing high-quality care to our patients. We are seeking a motivated and reliable Reception/Administration Assistant to join our supportive team.

Main duties of the job

To ensure the reception and administrative functions of the practice run smoothly, providing a high level of service to patients, doctors, nurses, and the wider practice team.

The post holder will be responsible for answering telephone calls, booking appointments, registering new and temporary patients, dealing with prescription requests and queries, giving out results in line with practice protocols, arranging ambulance transport and home visits, greeting and directing patients, handing out prescriptions, collecting payments for non-NHS services, managing general enquiries and complaints, filing and retrieving patient records, inputting and extracting information from the practice computer system, supporting admin tasks such as recalls and cytology, maintaining confidentiality and security, observing health and safety procedures, keeping reception and waiting areas tidy, and communicating effectively with patients and team members. Other reasonable duties may be required.

About us

We are looking for someone with excellent communication and customer service skills, good organisational ability, basic IT skills, and the ability to remain calm under pressure while maintaining confidentiality. Experience in a GP practice or healthcare setting and SystmOne experience are desirable.

Previous Applicants need not apply.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0045-26-0092

Job locations

West Bridgford Medical Centre

97 Musters Road

West Bridgford

Nottingham

NG2 7PX

United Kingdom

Job description

Job responsibilities

Receptionist - Job Description

Job Title:

Administrator

Responsible to:

Senior Receptionist / Practice Manager

Responsible for:

N/A

Job Purpose:

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Telephone Duties

1.

Making appointments

2.

Taking requests for prescriptions from housebound patients

3.

Giving out results

4.

Ambulance transport bookings for on the day service

5.

Home visit requests

6.

Deal with general enquiries and complaints

7.

Contacting other providers

Reception Duties

8.

Register new patients and temporary residents, when required

9.

Greet and direct patients and visitors

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Collect payments from patients for non-NHS services

15.

Deal with general enquiries and complaints

Filing

16.

Filing and retrieving paperwork as requested (eg. Lloyd George envelopes)

Prescriptions

17.

Dealing with requests for repeat prescriptions

18.

Raising prescriptions as per Practice protocols

19.

Dealing with queries relating to prescriptions

General

20.

Input and extract information from Practice computer system

21.

Observe health and safety guidelines at all times

22.

Observe Confidentiality policy and guidelines at all times

23.

Maintaining security in accordance with practice protocols

24.

Maintain a good working knowledge of practice IT and Telephone systems

25.

Support the equality, diversity and rights of patients, carers and colleagues

26.

Have an overview/ responsibility of admin tasks (eg. cytology admin, recalls)

27.

Communicate effectively with team members and patients.

28.

General housekeeping (e.g. keeping reception and waiting areas tidy

29.

Any other reasonable duties as necessary

Job description Job responsibilities Receptionist - Job DescriptionJob Title:AdministratorResponsible to:Senior Receptionist / Practice ManagerResponsible for:N/AJob Purpose:To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice teamDuties and ResponsibilitiesTelephone Duties1.Making appointments2.Taking requests for prescriptions from housebound patients3.Giving out results4.Ambulance transport bookings for on the day service5.Home visit requests6.Deal with general enquiries and complaints7.Contacting other providersReception Duties8.Register new patients and temporary residents, when required9.Greet and direct patients and visitors10.Making appointments11.Handing out prescriptions12.Ensure outstanding queries are explained and handed over to next shift, as necessary13.Respond to needs of doctors and nurses during surgery14.Collect payments from patients for non-NHS services15.Deal with general enquiries and complaintsFiling16.Filing and retrieving paperwork as requested (eg. Lloyd George envelopes)Prescriptions17.Dealing with requests for repeat prescriptions18.Raising prescriptions as per Practice protocols19.Dealing with queries relating to prescriptionsGeneral20.Input and extract information from Practice computer system21.Observe health and safety guidelines at all times22.Observe Confidentiality policy and guidelines at all times23.Maintaining security in accordance with practice protocols24.Maintain a good working knowledge of practice IT and Telephone systems25.Support the equality, diversity and rights of patients, carers and colleagues26.Have an overview/ responsibility of admin tasks (eg. cytology admin, recalls)27.Communicate effectively with team members and patients.28.General housekeeping (e.g. keeping reception and waiting areas tidy29. Any other reasonable duties as necessary

Person Specification

Experience

Desirable

• Experience of working within the NHS Experience of working in General Practice Experience of working within GP Medical Reception Experience of working as a medical secretary

Behaviours

Essential

• Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality

Desirable

Desirable

• Knowledge of SystmOne Health & Safety

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above GCSE English C or above

Skills

Essential

• Excellent communication skills (Written and Oral) IT skills Experience with Microsoft Office Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Ability to work under pressure Ability to work to strict guidelines

Person Specification Experience Desirable Experience of working within the NHS Experience of working in General Practice Experience of working within GP Medical Reception Experience of working as a medical secretary Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality Desirable Desirable Knowledge of SystmOne Health & Safety Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above Skills Essential Excellent communication skills (Written and Oral) IT skills Experience with Microsoft Office Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Ability to work under pressure Ability to work to strict guidelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

West Bridgford Medical Centre

97 Musters Road

West Bridgford

Nottingham

NG2 7PX

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

West Bridgford Medical Centre

97 Musters Road

West Bridgford

Nottingham

NG2 7PX

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

Care Homes Clinical Lead (Advanced Practitioner)

Location: Rushcliffe (working across GP practices and care homes) Salary: £55,610 61,125 Hours: Full-time or 30hrs/week

Are you an experienced pharmacist, nurse, or advanced clinical practitioner with a passion for improving care for older people? We are looking for an experienced and motivated manager to clinically lead the PCN multidisciplinary Care Homes Team across Rushcliffe.

This is an exciting opportunity to combine clinical leadership, operational management, and hands-on patient care, working closely with GP practices, care homes, commissioners, and system partners to deliver high-quality, proactive care for care home residents.

About the role

You will:

• Lead and manage a multidisciplinary team of clinicians, GP's, ACP's from nurse and paramedic background, nurses, and care coordinators.
• Deliver the Enhanced Health in Care Homes (EHCH) model across the PCN.
• Provide clinical support to the team as well as operational management.
• Support service improvement, quality assurance, and clinical governance.
• Use data and insight to drive performance and improve outcomes.
• Build strong relationships across GP practices, care homes, and wider health and social care partners.

Main duties of the job

About you

You will be:

• A registered healthcare professional (NMC, HCPC, GPhC or equivalent).
• Qualified in Advanced Clinical Practice (or able to demonstrate equivalent experience).
• An independent prescriber (V300).
• Experienced in clinical leadership and line management.
• Confident leading teams, driving improvement, and working across organisational boundaries.

About us

What we offer

• A highly influential leadership role shaping care for care home residents across Rushcliffe.
• The opportunity to work within an innovative, supportive multidisciplinary team.
• Ongoing professional development and leadership opportunities.
• A role where you can make a genuine difference to patient outcomes and system-wide care delivery.

If you are a compassionate, forward-thinking clinical leader who wants to mix leadership with clinical practice, and thrive on improving services, supporting teams to deliver excellent care, we'd love to hear from you.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£55,610 to £61,125 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0045-26-0088

Job locations

Keyworth Primary Care Centre

Bunny Lane

Keyworth

Nottingham

Nottinghamshire

NG12 5JU

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Post

Care Homes Clinical/Operational Lead

Salary Grade

£tbc

Reporting to

GP Lead for Rushcliffe PCN Care Homes Team

Location

Based at - Keyworth Health Centre

(spanning 11 GP practices, and older persons care homes in Rushcliffe

PURPOSE OF THE ROLE

The postholder will operationally manage the Rushcliffe PCN Care Home Team, a multidisciplinary team (MDT) comprising GPs, advanced clinicians, nurses, and care coordinators. Working closely with Rushcliffe GP practices and care home staff, the postholder will deliver proactive care and support to older people living in residential care. This role bridges health and social care boundaries to deliver the NHS Enhanced Health in Care Homes (EHCH) framework.

Key Responsibilities

Operational Management & Leadership

• Service Delivery: Manage the team's delivery of the NHS Network Contract DES Enhanced Health in Care Homes specification.
• Staff Management: Conduct staff 1-2-1s, annual appraisals, clinical notes audits, and medication audits.
• Accountability: Support the team, hold staff accountable for action delivery, and directly address poor practice when necessary.
• Financial Efficiency: Ensure the care home team operates efficiently and provides value for money as a centralized PCN service on behalf of the 11 GP practices.
• Strategic Input: Contribute as an active member of the PartnersHealth senior leadership team, balancing operational duties with strategic organisational positioning.

Clinical Excellence & Practice

• Clinical Support: Provide hands-on clinical care and autonomous decision-making for care home residents following comprehensive assessments.
• MDT Collaboration: Contribute to weekly care home rounds, support the team and contribute to clinical decisions when needed.
• Safe Prescribing: As an independent prescriber prescribe safely and appropriately in accordance with local non-medical prescribing policies and protocols.
• Governance & Risk: Apply strong clinical governance and risk management principles to all areas of practice, highlighting risks and benefits when developing new ways of working.

Data, Reporting & Service Development

• Data Utilization: Interpret data and local intelligence to drive service improvements, support primary care resilience, and reduce avoidable urgent and emergency service activity.
• Performance Reporting: Provide data-driven reports to commissioners, the PCN and to the PartnersHealth Board to evidence compliance and delivery with local and national specifications.
• Innovation & Tech: Promote the adoption of digital technology where possible to enhance patient safety, increase operational efficiency, and establish best practices.
• Evidence-Based Care: Assist in developing an evidence base for health needs-led service planning, commissioning, and identified research developments.

Communication & Professional Standards

• Advocacy: Champion the voices of residents, care home staff, and the care home team across integrated health and social care systems.
• Visible Presence: Maintain a highly visible and supportive presence across local care homes and the 11 PCN GP practices.
• Professionalism: Adhere to your professional code of conduct, maintain active professional registration, and engage in regular clinical supervision and Continuing Professional Development (CPD).

Learning & Development

• CPD Alignment: Ensure continuing education, training, and development is undertaken to meet role-specific and governance guidelines for Continuing Professional Development.
• Culture & Soft Skills: Continue to develop soft skills and emotional intelligence in line with role requirements to uphold the core values and culture of PartnersHealth.

Safeguarding Responsibilities

PartnersHealth takes the issues of Safeguarding Children, Adults, and addressing domestic violence very seriously. All employees must support these duties by:

• Attending mandatory training on Safeguarding children and adults.
• Staying familiar with personal and organisational requirements under relevant legislation.
• Adhering to all relevant national and local policies, procedures, practice guidance (e.g., LSCB Child Protection Procedures), and professional codes.
• Promptly reporting any safeguarding concerns to the appropriate authority.

Mobility

• Cross-Site Working: The postholder will be expected to work across any of the PCN sites as required, including all care homes within the PCN remit.

Administration & General

• Data Diligence: Take due diligence and care regarding any information collected, recorded, processed, or handled during the course of work. Ensure compliance with organisational requirements and instructions.
• Standards Alignment: Work strictly to the agreed standards, policies, procedures, values, and beliefs of PartnersHealth.
• Document Flexibility: The duties outlined are a guide to the range of responsibilities. They may change over time to meet service needs or the development needs of the postholder. This job description will be revised regularly.

Core Behaviours

PartnersHealth staff should strive towards the following behaviours to support their professional development and working life:

• Communication: Communicate appropriately and clearly; know when to listen. Always remain polite and professional.
• Drive & Independence: Act as a self-starting, inquisitive, determined, and focused professional.
• Execution: Work in an organised, structured, purposeful, and outcome-focused manner.
• Emotional Intelligence: Remain diplomatic, tactful, emotionally aware, and resilient. Maintain self-awareness as an individual and as part of a team.
• Teamwork: Be happy to contribute, respectful of others, and highly adaptable.
• Growth Mindset: Stay eager to learn, seek the highest outcomes, and proactively ask for help when needed.
• Leadership & Safety: Exhibit visible leadership, consistent management, and maintain a commitment to working safely.
• Constructive Input: Be decisively and respectfully challenging when necessary to improve patient care.

Job description Job responsibilities JOB DESCRIPTION Post Care Homes Clinical/Operational Lead Salary Grade £tbc Reporting to GP Lead for Rushcliffe PCN Care Homes Team Location Based at - Keyworth Health Centre (spanning 11 GP practices, and older persons care homes in Rushcliffe PURPOSE OF THE ROLEThe postholder will operationally manage the Rushcliffe PCN Care Home Team, a multidisciplinary team (MDT) comprising GPs, advanced clinicians, nurses, and care coordinators. Working closely with Rushcliffe GP practices and care home staff, the postholder will deliver proactive care and support to older people living in residential care. This role bridges health and social care boundaries to deliver the NHS Enhanced Health in Care Homes (EHCH) framework. Key ResponsibilitiesOperational Management & Leadership Service Delivery: Manage the team's delivery of the NHS Network Contract DES Enhanced Health in Care Homes specification. Staff Management: Conduct staff 1-2-1s, annual appraisals, clinical notes audits, and medication audits. Accountability: Support the team, hold staff accountable for action delivery, and directly address poor practice when necessary. Financial Efficiency: Ensure the care home team operates efficiently and provides value for money as a centralized PCN service on behalf of the 11 GP practices. Strategic Input: Contribute as an active member of the PartnersHealth senior leadership team, balancing operational duties with strategic organisational positioning. Clinical Excellence & Practice Clinical Support: Provide hands-on clinical care and autonomous decision-making for care home residents following comprehensive assessments. MDT Collaboration: Contribute to weekly care home rounds, support the team and contribute to clinical decisions when needed. Safe Prescribing: As an independent prescriber prescribe safely and appropriately in accordance with local non-medical prescribing policies and protocols. Governance & Risk: Apply strong clinical governance and risk management principles to all areas of practice, highlighting risks and benefits when developing new ways of working. Data, Reporting & Service Development Data Utilization: Interpret data and local intelligence to drive service improvements, support primary care resilience, and reduce avoidable urgent and emergency service activity. Performance Reporting: Provide data-driven reports to commissioners, the PCN and to the PartnersHealth Board to evidence compliance and delivery with local and national specifications. Innovation & Tech: Promote the adoption of digital technology where possible to enhance patient safety, increase operational efficiency, and establish best practices. Evidence-Based Care: Assist in developing an evidence base for health needs-led service planning, commissioning, and identified research developments. Communication & Professional Standards Advocacy: Champion the voices of residents, care home staff, and the care home team across integrated health and social care systems. Visible Presence: Maintain a highly visible and supportive presence across local care homes and the 11 PCN GP practices. Professionalism: Adhere to your professional code of conduct, maintain active professional registration, and engage in regular clinical supervision and Continuing Professional Development (CPD). Learning & Development CPD Alignment: Ensure continuing education, training, and development is undertaken to meet role-specific and governance guidelines for Continuing Professional Development. Culture & Soft Skills: Continue to develop soft skills and emotional intelligence in line with role requirements to uphold the core values and culture of PartnersHealth. Safeguarding ResponsibilitiesPartnersHealth takes the issues of Safeguarding Children, Adults, and addressing domestic violence very seriously. All employees must support these duties by: Attending mandatory training on Safeguarding children and adults. Staying familiar with personal and organisational requirements under relevant legislation. Adhering to all relevant national and local policies, procedures, practice guidance (e.g., LSCB Child Protection Procedures), and professional codes. Promptly reporting any safeguarding concerns to the appropriate authority. Mobility Cross-Site Working: The postholder will be expected to work across any of the PCN sites as required, including all care homes within the PCN remit. Administration & General Data Diligence: Take due diligence and care regarding any information collected, recorded, processed, or handled during the course of work. Ensure compliance with organisational requirements and instructions. Standards Alignment: Work strictly to the agreed standards, policies, procedures, values, and beliefs of PartnersHealth. Document Flexibility: The duties outlined are a guide to the range of responsibilities. They may change over time to meet service needs or the development needs of the postholder. This job description will be revised regularly. Core BehavioursPartnersHealth staff should strive towards the following behaviours to support their professional development and working life: Communication: Communicate appropriately and clearly; know when to listen. Always remain polite and professional. Drive & Independence: Act as a self-starting, inquisitive, determined, and focused professional. Execution: Work in an organised, structured, purposeful, and outcome-focused manner. Emotional Intelligence: Remain diplomatic, tactful, emotionally aware, and resilient. Maintain self-awareness as an individual and as part of a team. Teamwork: Be happy to contribute, respectful of others, and highly adaptable. Growth Mindset: Stay eager to learn, seek the highest outcomes, and proactively ask for help when needed. Leadership & Safety: Exhibit visible leadership, consistent management, and maintain a commitment to working safely. Constructive Input: Be decisively and respectfully challenging when necessary to improve patient care.

Person Specification

Qualifications

Essential

• Proven experience in a senior clinical leadership or line management role within health or social care.
• Proven experience working autonomously at an advanced level with older populations, frailty, or complex multi-morbidities.
• Experience of conducting staff 1-2-1s, appraisals, clinical notes and medication audits.
• Experience managing relationships across multiple corporate stakeholders (e.g., 11 diverse GP practices and private care home operators).
• Experience of using NHS clinical systems, eg SystmOne

Desirable

• Familiarity with the NHS Network Contract DES (specifically the Enhanced Health in Care Homes framework).
• Experience in service improvement, change management, and implementing digital health technologies in a primary care setting.

Qualifications & Training

Essential

• Active professional registration with a relevant UK body (e.g., NMC for Nurses, GPhC for Pharmacists, or HCPC).
• Advanced Clinical Practice qualification (e.g., Masters/Postgraduate Diploma) or equivalent demonstrable portfolio experience.
• Valid Non-Medical Prescribing (V300) qualification.

Desirable

• Formal qualification in Management, Healthcare Leadership, or Business Administration.
• Evidence of Continuing Professional Development (CPD) relative to older persons' care and frailty.

Skills, Knowledge & Attributes

Essential

• Clinical Decision-Making: Confident in autonomous patient assessments, clinical risk evaluation, and making safety recommendations.
• People Leadership: Highly capable of holding multidisciplinary staff accountable, tackling poor practice, and fostering a collaborative team culture.
• Data Literacy: Ability to gather, interpret, and communicate health data to commissioners, reducing emergency hospital admissions.
• Communication: Excellent interpersonal skills to bridge health/social care boundaries and represent the voice of vulnerable residents.
• Governance: Strong command of clinical governance, financial efficiency, and value-for-money frameworks.
• Mobility: Full driving licence and access to a vehicle to maintain a physical presence across all Rushcliffe care settings and surgeries.

Person Specification Qualifications Essential Proven experience in a senior clinical leadership or line management role within health or social care. Proven experience working autonomously at an advanced level with older populations, frailty, or complex multi-morbidities. Experience of conducting staff 1-2-1s, appraisals, clinical notes and medication audits. Experience managing relationships across multiple corporate stakeholders (e.g., 11 diverse GP practices and private care home operators). Experience of using NHS clinical systems, eg SystmOne Desirable Familiarity with the NHS Network Contract DES (specifically the Enhanced Health in Care Homes framework). Experience in service improvement, change management, and implementing digital health technologies in a primary care setting. Qualifications & Training Essential Active professional registration with a relevant UK body (e.g., NMC for Nurses, GPhC for Pharmacists, or HCPC). Advanced Clinical Practice qualification (e.g., Masters/Postgraduate Diploma) or equivalent demonstrable portfolio experience. Valid Non-Medical Prescribing (V300) qualification. Desirable Formal qualification in Management, Healthcare Leadership, or Business Administration. Evidence of Continuing Professional Development (CPD) relative to older persons' care and frailty. Skills, Knowledge & Attributes Essential Clinical Decision-Making: Confident in autonomous patient assessments, clinical risk evaluation, and making safety recommendations. People Leadership: Highly capable of holding multidisciplinary staff accountable, tackling poor practice, and fostering a collaborative team culture. Data Literacy: Ability to gather, interpret, and communicate health data to commissioners, reducing emergency hospital admissions. Communication: Excellent interpersonal skills to bridge health/social care boundaries and represent the voice of vulnerable residents. Governance: Strong command of clinical governance, financial efficiency, and value-for-money frameworks. Mobility: Full driving licence and access to a vehicle to maintain a physical presence across all Rushcliffe care settings and surgeries.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

PartnersHealth

Address

Keyworth Primary Care Centre

Bunny Lane

Keyworth

Nottingham

Nottinghamshire

NG12 5JU

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

Keyworth Primary Care Centre

Bunny Lane

Keyworth

Nottingham

Nottinghamshire

NG12 5JU

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

GAMSTON MEDICAL CENTRE, NOTTINGHAM, NG2 6PS

We have an exciting opportunity for 1 x Receptionist/Administratorto join our team.

Gamston Medical Centre is located in Gamston near West Bridgford (NG2 6PS) and currently serves 6927 patients. We are in a purpose built premises and located close to local amenities. We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous manner, direct calls, take messages, and provide a first class service to patients of the Practice. Please see the job description and person specification for more details.

The vacancy is for 19 hours over 2 days

Main duties of the job

The successful applicant will need to have an outgoing and enthusiastic personality, be flexibile to meet the needs of the organisation, be IT literate and have a desire to grow and succeed within the organisational structure.

A background in a related administrative role would be useful but is not essential but a desire to learn is a must. Training will be provided to the right candidate and previous applicants need not apply.

We are a friendly, enthusiastic, well organised practice committed to offering quality care while achieving high QOF targets.

About us

SystmOne clinical system

We are part of the PartnersHealth GP Federation working together with practices in Rushcliffe, and part of the Rushcliffe PCN.

NHS pension EAP package

For further details please contact: Debra Kerrison on 0115 945 5946

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0045-26-0086

Job locations

The Gamston Medical Centre

Gamston District Centre

Gamston

Nottingham

NG2 6PS

United Kingdom

Job description

Job responsibilities

Receptionist - Job Description

Job Title:

Reception/Admin

Responsible to:

Practice Manager

Responsible for:

N/A

Job Purpose:

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Telephone Duties

1.

Making appointments

2.

Taking requests for prescriptions from housebound patients

3.

Giving out results

4.

Ambulance transport bookings for on the day service

5.

Home visit requests

6.

Deal with general enquiries and complaints

7.

Contacting other providers

Reception Duties

8.

Register new patients and temporary residents, when required

9.

Greet and direct patients and visitors

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Collect payments from patients for non-NHS services

15.

Deal with general enquiries and complaints

Filing

16.

Filing and retrieving paperwork as requested (eg. Lloyd George envelopes)

Prescriptions

17.

Dealing with requests for repeat prescriptions

18.

Raising prescriptions as per Practice protocols

19.

Dealing with queries relating to prescriptions

General

20.

Input and extract information from Practice computer system

21.

Observe health and safety guidelines at all times

22.

General housekeeping (e.g. keeping reception and waiting areas tidy)

23.

Any other reasonable duties as necessary

24.

Observe Confidentiality policy and guidelines at all times

25.

Opening up / locking up of practice premises and maintaining security in accordance with practice protocols

26.

Have an overview of admin tasks (eg. cytology admin, recalls)

Job description Job responsibilities Receptionist - Job Description Job Title: Reception/Admin Responsible to: Practice Manager Responsible for: N/A Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Telephone Duties 1. Making appointments 2. Taking requests for prescriptions from housebound patients 3. Giving out results 4. Ambulance transport bookings for on the day service 5. Home visit requests 6. Deal with general enquiries and complaints 7. Contacting other providers Reception Duties 8. Register new patients and temporary residents, when required 9. Greet and direct patients and visitors 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Collect payments from patients for non-NHS services 15. Deal with general enquiries and complaints Filing 16. Filing and retrieving paperwork as requested (eg. Lloyd George envelopes) Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Any other reasonable duties as necessary 24. Observe Confidentiality policy and guidelines at all times 25. Opening up / locking up of practice premises and maintaining security in accordance with practice protocols 26. Have an overview of admin tasks (eg. cytology admin, recalls)

Person Specification

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above
• GCSE English C or above
• AMSPAR Receptionist certificate
• NVQII in Customer Care

Knowledge

Desirable

• Knowledge of SystmOne

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of reception work
• Experience of working within General Practice

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Person Specification Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above AMSPAR Receptionist certificate NVQII in Customer Care Knowledge Desirable Knowledge of SystmOne Skills Essential Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Experience Essential Experience of working with the general public Desirable Experience of reception work Experience of working within General Practice Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

The Gamston Medical Centre

Gamston District Centre

Gamston

Nottingham

NG2 6PS

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

The Gamston Medical Centre

Gamston District Centre

Gamston

Nottingham

NG2 6PS

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

Job summary

We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous manner, direct calls, take messages, and provide a first class service to patients of the Practice at our busy Cotgrave surgery and reception cover at all of the BHG sites. Additional duties will include the undertaking of general administration tasks, pulling and filing of patient notes, handling incoming and outgoing post and accurately inputting data onto our clinical systems to ensure patient records remain current and up to date.

Main duties of the job

The successful applicant will have an outgoing and enthusiastic personality, flexibility to meet the needs of the organisation, be IT literate and have a desire to grow and succeed within the organisational structure. Use of own transport with business use insurance is essential as travelling between sites may be required.

About us

A background in a related administrative role would be useful but is not essential but a desire to learn is a must. Training will be provided to the right candidate. Previous applicants need not apply.

Due to high volume of applicants, only successful candidates will be contacted, and we reserve the right to close the advertisement early.

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0045-26-0087

Job locations

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Job description

Job responsibilities

Care Navigator - Job Description

Job Title:

Care Navigator with Reception Duties

Responsible to:

Care Navigation Hub Team Leader & Senior

Responsible for:

N/A

Job Purpose:

To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Care Navigation Hub Duties

1.

Making appointments and assisting with Triage forms

2.

Taking requests for prescriptions from housebound patients

3.

Maintaining Admin inboxes with patient requests and queries

4.

Giving out results

5.

Home visit requests

6.

Deal with general enquiries

7.

Contacting other providers

Reception Duties

8.

Greet and direct patients and visitors

9.

Multisite practice so reception cover need at all 3 sites

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Deal with general enquiries

Filing

15.

Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes)

Prescriptions

16.

Dealing with requests for repeat prescriptions

17.

Dealing with queries relating to prescriptions

General

18.

Input and extract information from Practice computer system

19.

Observe health and safety guidelines at all times

20.

General housekeeping (e.g. keeping reception and waiting areas tidy)

21.

Any other reasonable duties as necessary

22.

Observe Confidentiality policy and guidelines at all times

23.

Opening up / locking up of practice premises and maintaining security in accordance with practice protocols

24.

Have an overview of admin tasks (eg. cytology admin, recalls)

Job description Job responsibilities Care Navigator - Job Description Job Title: Care Navigator with Reception Duties Responsible to: Care Navigation Hub Team Leader & Senior Responsible for: N/A Job Purpose: To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Care Navigation Hub Duties 1. Making appointments and assisting with Triage forms 2. Taking requests for prescriptions from housebound patients 3. Maintaining Admin inboxes with patient requests and queries 4. Giving out results 5. Home visit requests 6. Deal with general enquiries 7. Contacting other providers Reception Duties 8. Greet and direct patients and visitors 9. Multisite practice so reception cover need at all 3 sites 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Deal with general enquiries Filing 15. Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes) Prescriptions 16. Dealing with requests for repeat prescriptions 17. Dealing with queries relating to prescriptions General 18. Input and extract information from Practice computer system 19. Observe health and safety guidelines at all times 20. General housekeeping (e.g. keeping reception and waiting areas tidy) 21. Any other reasonable duties as necessary 22. Observe Confidentiality policy and guidelines at all times 23. Opening up / locking up of practice premises and maintaining security in accordance with practice protocols 24. Have an overview of admin tasks (eg. cytology admin, recalls)

Person Specification

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of reception work
• Experience of working within General Practice

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Driving Licence and access to own transport

Knowledge

Desirable

• Knowledge of SystmOne

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above
• GCSE English C or above
• AMSPAR Receptionist certificate
• NVQII in Customer Care

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Person Specification Experience Essential Experience of working with the general public Desirable Experience of reception work Experience of working within General Practice Skills Essential Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Driving Licence and access to own transport Knowledge Desirable Knowledge of SystmOne Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above AMSPAR Receptionist certificate NVQII in Customer Care Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

Salaried GP 4 - 8 Sessions per week

(Wednesday is an essential working day, but the Practice can be flexible with the other days)

An exciting opportunity has arisen for us to recruit an ARRS Salaried GP to join our Practice team. The position is available with an immediate start, pending satisfactory DBS screening and references.

This role is based at Castle Healthcare Practice, where all weekly sessions will be delivered. The post holder will be employed by PartnersHealth under its terms and conditions of employment.

If you are a GP who is keen to work with a vibrant team, focused on providing the best patient care possible, then we would like to meet you!

We require that applicants have already completed their GP training and have the right to work in the UK.

We would actively encourage you to visit the Practice and meet the team. Please contact us (Lisa Sullivan, Business Manager or Jack Eyre, Operations Manager or Dr Claire McCall, GP Partner) for an informal chat.

You can apply by sending a covering letter and your CV to [email protected]

Closing date: 4th October 2026 Applications will be screened as they come into the Practice, therefore you could be offered an interview prior to the closing date.

Main duties of the job

Clinical responsibilities:

• The post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

About us

We are a high achieving, forward thinking and well organised teaching Practice. The team consists of 7 partners, 8 salaried GPs, an ACP, a Practice Pharmacy Team, Practice Based Physiotherapists, 9 nurses and HCAs and a capable and competent administration support team.

The Practice aims to deliver high-quality care to over 17,800 patients, using SystmOne. We work from a purpose-built surgery, hosting an extensive range of extended services. As a training practice, there is an active undergraduate and post graduate teaching programme in place. We are part of the Rushcliffe PCN and are a high achieving Practice with full QoF and local enhanced service achievements. We recently received an OUTSTANDING CQC accreditation.

The role is supported by our local Rushcliffe PCN. Applications are welcomed from newly qualified GPs as well as experienced GPs. Our PCN is very supportive to all ARRS roles and will support you to work by providing an experienced Clinical Director as your mentor, as well you receiving mentorship from a clinical lead within the Practice, if required.

The PCN can offer a competitive salary, based on experience and access to the NHS pension scheme. We require that applicants have already completed their GP training and have the right to work in the UK

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A2031-26-0004

Job locations

50 – 60 Wilford Lane

West Bridgford

Nottingham

NG2 7SD

United Kingdom

Job description

Job responsibilities

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Job description Job responsibilities Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety:The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management including handling, segregation, and container use Maintenance of sterile environments Equality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development:In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication:The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the implementation of services:The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Performers list Registration
• Full GMC registration
• Annual appraisal and revalidation
• Full clean driving licence and access to car
• Evidence of Tetanus, Polio, Diphtheria, MMR, BCG and Hep B immunity
• Satisfactory DBS check
• Satisfactory references
• Eligibility to work in the UK
• Excellent level of clinical knowledge
• Good understanding and experience of chronic disease management, and primary prevention and screening services
• Quality and Outcome Framework (QOF)
• Directed Enhanced Services
• Current knowledge of Department of Health guidelines/National Services Framework/Public Health guidelines
• Clinical and Information governance awareness
• Commitment to life-long learning
• Clinical audit to ensure evidence-based best practice
• Experience of working in a primary care environment
• Good communication skills, both written and verbal
• Computer literate including Microsoft Office programs i.e. Word/Excel
• Maintaining patient records at an acceptable standard
• Understanding of clinical coding
• Investigation and diagnostics skills
• Ability to work as a team member and independently
• Able to work in accordance with the GMC guidelines
• Effectively able to communicate and understand the needs of the patient
• Effective time management (planning and organising)
• Ability to follow clinical policy and procedure
• Kind, calm, flexible, approachable & friendly
• Sensitive and empathetic
• Good team working skills
• The ability to work under pressure
• Experience of working within a multi-disciplinary team
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision
• Ability to work independently and as part of a team
• Confident to ask for advice and support if you are unsure about anything
• Punctual and committed to supporting the team effort

Desirable

• Experience of delivering LES in Nottinghamshire
• Knowledge of Nottinghamshire ICB initiatives, including prescribing
• General understanding of the primary care contract
• An interest in a particular disease area and willingness to take a leadership role within it
• Knowledge of SystmOne
• Experience working in a large organisation
• Previous experience of teaching and assessing in clinical practice
• Producing and using clinical reports
• Experience of medicines management

Person Specification Qualifications Essential Performers list Registration Full GMC registration Annual appraisal and revalidation Full clean driving licence and access to car Evidence of Tetanus, Polio, Diphtheria, MMR, BCG and Hep B immunity Satisfactory DBS check Satisfactory references Eligibility to work in the UK Excellent level of clinical knowledge Good understanding and experience of chronic disease management, and primary prevention and screening services Quality and Outcome Framework (QOF) Directed Enhanced Services Current knowledge of Department of Health guidelines/National Services Framework/Public Health guidelines Clinical and Information governance awareness Commitment to life-long learning Clinical audit to ensure evidence-based best practice Experience of working in a primary care environment Good communication skills, both written and verbal Computer literate including Microsoft Office programs i.e. Word/Excel Maintaining patient records at an acceptable standard Understanding of clinical coding Investigation and diagnostics skills Ability to work as a team member and independently Able to work in accordance with the GMC guidelines Effectively able to communicate and understand the needs of the patient Effective time management (planning and organising) Ability to follow clinical policy and procedure Kind, calm, flexible, approachable & friendly Sensitive and empathetic Good team working skills The ability to work under pressure Experience of working within a multi-disciplinary team An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision Ability to work independently and as part of a team Confident to ask for advice and support if you are unsure about anything Punctual and committed to supporting the team effort Desirable Experience of delivering LES in Nottinghamshire Knowledge of Nottinghamshire ICB initiatives, including prescribing General understanding of the primary care contract An interest in a particular disease area and willingness to take a leadership role within it Knowledge of SystmOne Experience working in a large organisation Previous experience of teaching and assessing in clinical practice Producing and using clinical reports Experience of medicines management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Castle Healthcare Practice

Address

50 – 60 Wilford Lane

West Bridgford

Nottingham

NG2 7SD

United Kingdom

Employer's website

https://www.castlehealthcarepractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Castle Healthcare Practice

Address

50 – 60 Wilford Lane

West Bridgford

Nottingham

NG2 7SD

United Kingdom

Employer's website

https://www.castlehealthcarepractice.nhs.uk/ (Opens in a new tab)

Job summary

Rushcliffe PCN ARRS GP Salary: dependant on experience

3 sessions per week

Rushcliffe PCN is looking to recruit a newly qualified & forward-thinking GP to join our General Practice team in North Rushcliffe.

You will be required to work 3 sessions within one of our North practices Radcliffe on Trent Health Centre. We are a very supportive PCN & will support you to work by providing a Clinical Director as a mentor. This is a great opportunity to get to know our practices and will provide the successful candidate with experience working within general practice.

Main duties of the job

Rushcliffe PCN is a large rural PCN providing services to 140,000 patients. Our 11 eleven practices form 3 smaller localities: North, South & Central.

All our practices are rated good or outstanding with CQC & the majority are training practices.

The role is to work within Radcliffe on Trent Health centre as part of the practice team.

About us

If you are motivated to join us and have the attributes we seek and can make a difference then please submit a CV with a covering e-mail outlining your reasons to [email protected]

Right to Work / Visa Sponsorship

Please note: PartnersHealth is unable to provide visa sponsorship for this position. Applicants must already have the right to work in the UK for the duration of their employment.

We are unable to consider applications from candidates who would require visa sponsorship now or in the future.

Closing date: 30th October 2026

Job summary

Healthcare Assistant

Village Health Group

Village Health Group (VHG) is looking for an enthusiastic, caring and motivated Healthcare Assistant to join our friendly and supportive primary care team.

This is an excellent opportunity for an experienced Healthcare Assistant, or someone looking to develop their career within general practice. We are looking for someone who is committed to providing high-quality, patient-centred care and who enjoys working as part of a multidisciplinary team.

Training and Development

We are committed to supporting the development of our Healthcare Assistants. Where appropriate, training will be provided to enable you to develop additional clinical skills and undertake further procedures safely and competently.

We encourage our staff to develop their knowledge and skills and to contribute positively to the ongoing development of our practice.

Working Across Our Sites

Village Health Group operates across four GP sites: Keyworth, East Leake, Ruddington and Sutton Bonington.

The successful applicant will therefore need to be flexible and willing to rotate between our sites according to service requirements.

Main duties of the job

A full UK driving licence and access to suitable transport are required, as the role will include undertaking home visits.

About Village Health Group

Village Health Group is a large GMS practice caring for approximately 28,000 patients across Rushcliffe, South Nottinghamshire.

The practice was formed in April 2020 following the merger of East Leake Medical Group and Keyworth Medical Practice, both of which have previously been rated Outstanding by the CQC.

We operate across four sites, with our main sites in East Leake and Keyworth, and branch surgeries in Ruddington and Sutton Bonington.

Our clinical team includes:

• GP Partners
• Salaried GPs
• Nurse Practitioners
• Practice Nurses
• Healthcare Assistants
• Clinical Pharmacists
• First Contact Physiotherapists
• Social Prescribing Link Workers
• Care Coordinators

We are well supported by local community nursing and therapy teams and have a well-developed model of multidisciplinary working.

We use SystmOne as our clinical system.

We are a friendly, enthusiastic and well-organised practice, committed to providing high-quality patient care while continuing to develop and improve our services.

Village Health Group is part of the PartnersHealth GP Federation and the Rushcliffe Primary Care Network (PCN).

About us

What We Can Offer

As part of our team, you will have the opportunity to:

• Work within a friendly and supportive multidisciplinary team
• Develop and expand your clinical skills
• Receive appropriate training and support
• Gain experience across a wide range of primary care services
• Contribute to the delivery of high-quality patient-centred care
• Develop your career within general practice

Right to Work

Please note that Village Health Group is unable to offer employee sponsorship for this position. Applicants must have the appropriate right to work in the UK.

The successful applicant will be required to complete the appropriate pre-employment checks, which may include satisfactory references, DBS clearance and verification of qualifications and right to work.

Further Information

For further information about the role or to arrange an informal discussion, please contact:

Rowena Bloodworth Email: [email protected]

Please see the Job Description and Person Specification for further information about the role and requirements.

Job summary

If you are an innovative person and would love the exciting challenge of working within a patient-focused service, this could be the job for you.

This role is based within one of the 11 GP Practices that form the Rushcliffe Primary Care Network (PCN) and plays an important part in supporting the delivery of the Primary Care Networks key priorities. Working as part of a collaborative team, the post holder will contribute to the delivery of the NHS England 10-Year Health Plan by supporting proactive and preventative care initiatives, with a particular focus on the ongoing management of patients with long-term conditions.

The role is varied involving patient searches and data gathering, contacting patients, coordinating appointments, supporting quality improvement projects and clinical initiatives and promoting the use of Digital Health Tools. The successful candidate will be highly organised, motivated, and IT proficient, with the ability to identify innovative ways of working that improve efficiency, streamline administrative processes, and enhance patient services.

Strong interpersonal and communication skills are essential, along with the ability to work effectively within a team while managing individual responsibilities and priorities.

Main duties of the job

Main duties include running and analysing reports using the clinical system SystmOne, ensuring patient records are accurate, complete, and up to date, handling confidential information in accordance with data protection and organisational policies.

You will be responsible for identifying eligible patient cohorts through data searches, supporting the management of long-term conditions, coordinating and booking patient appointments, monitoring waiting lists, and assisting with the delivery of a range of clinical and preventative care programmes. You will provide patients with clear, accessible information to support them in managing their health and accessing appropriate services.

The role requires close collaboration with GP practice teams, clinicians, and PCN colleagues, providing essential administrative support to ensure the effective delivery of services. You will coordinate clinics, contribute to project work and service improvement initiatives and support the implementation of new ways of working that improve efficiency and patient outcomes.

The successful candidate will be confident using a range of IT systems, able to work independently when required, and capable of planning and prioritising their own workload while seeking guidance and support appropriately. The role requires flexibility and the ability to travel across all areas of Rushcliffe as required.

About us

In return, we offer a friendly and supportive working environment that is committed to staff wellbeing, supervision, learning, and professional development. We provide a competitive salary package and benefits including membership of the NHS Pension Scheme and access to an Employee Assistance Programme.

There are also opportunities to establish local and national links with other Primary Care Networks, supporting professional development, collaborative learning, and the sharing of innovation and best practice.

Three values are at the core of who we are and how we act: courage, creativity and commitment.

A more extensive list of job responsibilities and the necessary skills, experience and qualifications can be found in our Job Description and Person Specification.

Please note you will need to meet the essential criteria as outlined in the person specification to be considered for the role.

PartnersHealth has been recognised by the Times and Sunday Times as one of the best medium companies to work for in 2024.

Previous applicants need not apply.

Job summary

Rushcliffe PCN ARRS GP

5 sessions per week

Rushcliffe PCN is looking to recruit a forward-thinking GP to join our General Practice team in Rushcliffe.

We have a 5 session post within one of our North practices. Belvoir Health Group has three sites in Cotgrave, Bingham and Cropwell Bishop. We are a very supportive PCN & will support you to work by providing a Clinical Director as a mentor. This is a great opportunity to get to know our practices and will provide the successful candidate with experience working within general practice.

Main duties of the job

Rushcliffe PCN is a large rural PCN providing services to 140,000 patients. Our 11 eleven practices form 3 smaller localities: North, South & Central.

All our practices are rated good or outstanding with CQC & the majority are training practices.

The role is to work within Belvoir Health group as part of the practice team

About us

If you are motivated to join us and have the attributes, we seek and can make a difference then please submit a CV with a covering e-mail outlining your reasons to [email protected]

Closing date: Thursday 22nd October 2026

Job summary

Village Health Group

Salaried GP opportunities

Competitive Salary Negotiable Depending on Experience

We are looking to recruit enthusiastic and motivated GPs to join our friendly, high-achieving and forward-thinking training practice.

We recognise that every GP is looking for something different, so we're keen to offer a role that works for you. Whether you're looking for a permanent position, a short-term contract, temporary work, or just a few sessions each week, we'd love to hear from you.

We can offer:

• Permanent, fixed-term or temporary contracts
• Any number of sessions per week considered
• Flexible working days and patterns
• Competitive salary, negotiable depending on experience and the role
• Opportunities to increase or reduce sessions over time

The role includes a mixture of face-to-face, telephone and digital consultations within our Total Triage model, alongside routine medication management, pathology and document workflow, clinical correspondence and participation in practice duty sessions where appropriate. Sessions include protected time for administration and follow-up work. There are also opportunities to contribute to GP Registrar and medical student supervision within our well-established training environment if this is of interest.

Main duties of the job

About Village Health Group

Village Health Group (VHG) is a large GMS practice caring for around 28,000 patients across Rushcliffe, South Nottinghamshire. The practice was formed in April 2020 following the merger of East Leake Medical Group and Keyworth Medical Practice, both previously rated Outstanding by the CQC.

We operate across four sites, with our main surgeries in East Leake and Keyworth and branch surgeries in Ruddington and Sutton Bonington. We are also a part-dispensing practice.

Our clinical team includes 10 GP Partners, salaried GPs, Advanced Clinical Practitioners, Practice Nurses, Healthcare Assistants, Clinical Pharmacists, Physician Associates, Social Prescribing Link Workers and Care Coordinators. We work closely with community nursing and therapy teams and have a strong multidisciplinary approach to patient care.

We use SystmOne and are supported by an excellent administrative team and an active Patient Participation Group.

We are an accredited training practice for GP Registrars and University of Nottingham medical students, an active research practice, and a leading member of both PartnersHealth and Rushcliffe Primary Care Network.

About us

Our Total Triage Model

Village Health Group introduced Total Triage in June 2024 as part of our commitment to providing safe, accessible and patient-centred care. The model enables patients to access the right clinician at the right time while supporting clinicians to manage workload effectively and deliver high-quality care.

Why Join Us?

As a GP at Village Health Group you'll benefit from:

• A genuinely flexible approach to work-life balance
• Permanent, temporary or fixed-term opportunities
• Flexible session numbers and working days
• Salary negotiated to reflect experience and responsibilities
• A supportive, experienced and collaborative multidisciplinary team
• Protected administration time within every session
• A balanced mix of face-to-face, telephone and digital consultations
• Modern digital systems supporting efficient consulting
• Opportunities for teaching, training and research
• A practice committed to innovation and continuous improvement

For more information about us visit www.villagehealthgroup.co.uk

For more information on this post please contact our Practice Manager:

Anna Kirk

Tel: 07449 888333

Email: [email protected]

Job summary

Rushcliffe PCN ARRS GP Salary: dependant on experience

3 sessions per week

Rushcliffe PCN is looking to recruit a newly qualified & forward-thinking GP to join our General Practice team in North Rushcliffe.

You will be required to work 3 sessions within one of our North practices Radcliffe on Trent Health Centre. We are a very supportive PCN & will support you to work by providing a Clinical Director as a mentor. This is a great opportunity to get to know our practices and will provide the successful candidate with experience working within general practice.

Main duties of the job

Rushcliffe PCN is a large rural PCN providing services to 140,000 patients. Our 11 eleven practices form 3 smaller localities: North, South & Central.

All our practices are rated good or outstanding with CQC & the majority are training practices.

The role is to work within Radcliffe on Trent Health centre as part of the practice team.

About us

If you are motivated to join us and have the attributes we seek and can make a difference then please submit a CV with a covering e-mail outlining your reasons to [email protected]

Right to Work / Visa Sponsorship

Please note: PartnersHealth is unable to provide visa sponsorship for this position. Applicants must already have the right to work in the UK for the duration of their employment.

We are unable to consider applications from candidates who would require visa sponsorship now or in the future.

Closing date: 27th September 2026

Job summary

Practice Nurse Opportunity

Belvoir Health Group

Are you an experienced Practice Nurse looking for a new opportunity? Are you newly qualified nurse and interested in developing a career in Primary Care? Or are you a Nurse keen to transition into General Practice Nursing?

If so, we would love to hear from you.

At Belvoir Health Group, we are committed to supporting and developing our Nursing team. Our vacancy is open to Registered Nurses from a variety of clinical backgrounds, and we can provide high-quality training and support for the right candidate. 1 year post qualifying experience is essential.

Main duties of the job

The Role

We are a forward-thinking and progressive practice seeking an enthusiastic and motivated Nurse to join our friendly and supportive Nursing team. The successful candidate will work across our three surgeries located in Cropwell Bishop, Bingham and Cotgrave.

Belvoir Health Group provides care for a diverse patient population of over 26,000 patients. You will play a key role in delivering high-quality, patient-centred Practice Nursing services, supporting patients to improve and maintain their health and wellbeing.

The role includes:

• Supporting the management of long-term conditions
• Health promotion, prevention and screening
• Wound care
• Immunisations and vaccinations
• Venepuncture
• ECGs
• Assisting with minor surgery
• Developing, implementing and evaluating care plans
• Identifying and supporting patients at risk of developing long-term conditions
• Delivering opportunistic health promotion and supporting self-care initiatives
• Prioritising and responding appropriately to complex, urgent or challenging patient situations

This is an excellent opportunity to develop your clinical skills within a supportive and experienced team environment.

About us

What We Are Looking For

We are looking for someone who is:

• NMC registered
• Friendly, approachable and enthusiastic
• Committed to ongoing learning and professional development
• An excellent communicator with strong written and verbal skills
• Able to work independently as well as part of a team
• Experienced in either primary or secondary care nursing

Experience in General Practice is welcomed but not essential, as training can be provided.

What We Offer

• Competitive salary dependent on experience and skills
• NHS Pension Scheme
• Monday to Friday working only no weekends or night shifts
• Free tea and coffee
• Ongoing training and career development opportunities
• Additional practice benefits

Interested?

To find out more about this excellent opportunity, please contact:

Emma Mitchell Nursing Services Manager [email protected]

For further information about the practice, please visit Belvoir Health Group.

Job summary

We are delighted to offer an exciting opportunity to join Belvoir Health Group as a Practice Administrator.

We are looking for enthusiastic, organised and motivated administrators to join our team on a full-time or part-time basis. The successful candidates will provide essential administrative support across our practices, helping to ensure the smooth and efficient delivery of high-quality patient care.

The role offers a varied range of administrative responsibilities, including processing incoming correspondence, maintaining accurate patient records, summarising medical records and accurately coding clinical information.

We are looking for someone who is highly organised, self-motivated and able to work independently, with excellent attention to detail. Previous administrative experience is essential, and experience within a healthcare or primary care setting would be an advantage.

In return, we offer a supportive working environment, opportunities to develop your skills and experience, and access to the NHS Pension Scheme.

Main duties of the job

The Practice Administrator will provide administrative support across the practice, with responsibility for maintaining accurate and up-to-date patient records.

Key responsibilities will include:

• Processing incoming correspondence and clinical documentation in a timely and accurate manner.
• Scanning, attaching and accurately coding correspondence to the correct patient record.
• Reviewing clinical documentation and ensuring relevant information is accurately recorded within the practice clinical system.
• Assigning appropriate diagnosis and procedure codes in accordance with practice procedures and coding guidance.
• Summarising new patient medical records to ensure key clinical information is accurately captured and readily available to clinicians.
• Maintaining accurate and up-to-date electronic medical records in accordance with practice standards.
• Identifying and appropriately processing information received from hospitals, community services and other healthcare providers.
• Ensuring all patient information is handled securely and confidentially in accordance with GDPR, NHS requirements and practice policies.
• Working collaboratively with colleagues across the practice and contributing to the effective running of the administrative team.
• Undertaking any other appropriate administrative duties required to support the smooth operation of the practice.

About us

Belvoir Health Group is a large, multi-site GP practice serving patients across Rushcliffe and south Nottinghamshire.

Our three sites are located in Cropwell Bishop, Cotgrave and Bingham, providing primary care services to a diverse local population.

Our administrative team plays a vital role in keeping the practice running effectively. We pride ourselves on creating a supportive and inclusive working environment where colleagues work together, share knowledge and support one another when faced with challenges.

As a member of our team, you will have the opportunity to develop your skills, gain valuable experience within primary care and make a meaningful contribution to the care and experience of our patients.

We are committed to supporting our staff and creating a workplace where everyone feels valued and able to contribute.

What We Offer

As part of the Belvoir Health Group team, you will benefit from:

• A supportive and collaborative working environment.
• Full-time or part-time working opportunities.
• Access to the NHS Pension Scheme.
• Opportunities to develop your knowledge and administrative skills.
• The opportunity to gain valuable experience within primary care.
• The chance to make a genuine difference to the lives of our patients and support the delivery of high-quality healthcare.