Job description

Job responsibilities

Clinical Duties (Diabetes Management):

• Providing comprehensive diabetes reviews and ongoing management for patients with Type 1 and Type 2 diabetes
• Supporting patients with blood glucose monitoring, lifestyle modification, diet, medication and self-management
• Managing and reviewing diabetes medication, including insulin, in line with competence, clinical guidance and agreed practice protocols
• Monitoring and managing diabetes-related risk factors and complications and supporting achievement of relevant QOF and other diabetes quality indicators
• Undertaking routine diabetic foot checks and ensuring appropriate referral where concerns are identified
• Identifying patients requiring additional support, education or referral to specialist services
• Providing patient education and promoting self-management and prevention of complications

Infection Prevention and Control (IPC) Deputy Lead

• Supporting the Treatment Room Manager as the practices IPC Lead to provide advice and support to clinical and non-clinical staff
• Support the IPC Lead to ensure practice IPC policies, procedures and guidance are up to date and implemented effectively
• Support the IPC Lead to undertake regular IPC audits and environmental assessments, identifying areas for improvement and monitoring actions
• Support the IPC Lead to provide staff training, education and updates on infection prevention, including hand hygiene, PPE, cleaning and decontamination
• Support the IPC Lead to monitor standards relating to clinical rooms, equipment, clinical waste, sharps and decontamination
• Support the IPC Lead in the appropriate management of infection outbreaks and incidents, including liaison with relevant external agencies where required
• Support the IPC Lead to ensure appropriate arrangements are in place for immunisation, staff health and occupational exposure incidents
• Support the IPC Lead to achieve compliance with relevant national guidance and regulatory requirements, including the Health and Social Care Act 2008 Code of Practice
• Support the IPC Lead to maintain appropriate IPC documentation, audit records and action plans
• Working with the IPC Lead and Practice Manager and wider team to promote a strong infection prevention culture across the practice

Treatment Room Duties:

• Wound management, assessing and treating a variety of wounds appropriately
• Administering a variety of injectable medications
• Reproductive and sexual health including contraception, STI checks, advice and cervical screening
• Immunisations, including children, babies, adult, travel, seasonal (flu, Covid)
• Support health promotion and lifestyle advice (diet, smoking cessation, weight management).
• Undertake basic clinical observations (blood pressure, pulse, temperature, oxygen saturation)
• Perform venepuncture and collect specimens (urine, swabs, etc.)
• Carry out ECGs
• Ear syringing
• Contribute to clinical governance, risk management, significant event reviews and quality improvement.
• Maintaining accurate clinical records and ensuring appropriate follow-up and recall.
• Working closely with GPs, healthcare assistants, pharmacists and other members of the multidisciplinary team.
• Accurately record patient data in clinical system (EMIS Web).

Administrative Duties:

• Prepare and maintain clinical areas and equipment.
• Ensure adequate stock levels of clinical supplies.
• Process and record vaccinations and other interventions.

Team & Organisational Responsibilities:

• Work collaboratively with the wider practice team to deliver safe and effective care.
• Attend and contribute to staff meetings, training, and appraisal processes.
• Maintain confidentiality in accordance with GDPR and practice policies.
• Adhere to safeguarding procedures for children and vulnerable adults.
• Participate in audits, quality improvement projects, and CQC compliance.

Person Specification

Qualifications

Essential

• Registered Nurse qualification and current NMC registration
• Relevant experience in Type 1 and Type 2 diabetes management within primary care or a comparable setting
• Appropriate diabetes-specific qualifications/training
• Excellent clinical assessment, communication and patient education skills, and the ability to work independently and as part of the wider multi-disciplinary team
• A commitment to evidence-based, person-centred care and ongoing professional development

Desirable

• Previous experience in a GP practice or primary care setting.
• Knowledge of clinical systems (e.g., EMIS, SystemOne).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pembroke Road Surgery

Address

111 Pembroke Road

Clifton

Bristol

BS8 3EU

United Kingdom

Employer's website

https://www.pembrokeroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our IT Hub provides technical, administrative and operational support across the PCN. The IT Hub Administrator role combines hands-on technical support with a varied range of administrative and data-related responsibilities.

We are looking for someone who is IT literate, highly organised and an excellent communicator. You will need to be comfortable adapting to changing priorities, managing your own workload and solving problems as they arise.

The IT Hub supports practice staff Monday to Friday during practice opening hours and may occasionally assist patients with appropriate technical queries, such as NHS App support.Staff submit IT issues and requests through our service desk. You will help triage and resolve these requests, minimising disruption to staff and patient care. Where an issue cannot be resolved directly, you will liaise with the appropriate third-party support provider.

Responsibilities include:

• Supporting practice software, including EMIS, Docman, Anima, Accurx and Microsoft 365 applications
• Troubleshooting PCs, laptops, printers, webcams and other hardware
• Supporting telephony systems
• Supporting third-party clinical devices and software
• Assisting with remote access, including VPN and virtual desktop
• NHSmail and Smartcard support
• Managing software installation requests
• Website management
• Developing and managing EMIS resources, including protocols, templates, concepts and documents
• Supporting EMIS/SNOMED coding queries
• Building and running searches, reports and general analysis of patient or practice data
• Setting up accounts and providing IT induction for new starters
• Removing accounts and access for staff leavers

Each member of the IT Hub has a regular workload alongside responding to day-to-day requests. Administrative responsibilities include:

• Running and exporting data from health record systems
• Sending SMS and letter invitations and communications to patients
• Supporting searches and electronic mailouts for research projects
• Processing patient requests for online access to medical records through the NHS App
• Running data-quality searches
• Processing Accurx questionnaire responses
• Running EMIS reports
• Supporting vaccination invitation programmes

Person Specification

Qualifications

Essential

• A sound education to A-level standard or equivalent

Experience

Essential

• Experience communicating effectively with a range of people
• Experience working successfully as part of a team
• Be computer literate and confident using standard Microsoft Office applications, including Word and Excel
• Have excellent attention to detail and work accurately
• Have a planned and organised approach to your work
• Be able to prioritise your workload and meet deadlines
• Communicate IT updates and solutions clearly and concisely, including to colleagues who may be less confident using technology

Desirable

• Evidence of commitment to continuing professional development
• Administrative and/or technical support experience, ideally within primary care
• Experience working in a computer-based office environment
• Previous experience working within general practice
• Experience using the back-end functions of EMIS Web, including configuration, Population Reporting, protocols and documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whiteladies Medical Group

Address

Whatley Road

Bristol

BS8 2PU

United Kingdom

Employer's website

https://www.whiteladiesmedical.nhs.uk (Opens in a new tab)