Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Bank Staff Nurse

REPORTS TO: Departmental team Leader / Clinical Services Manager

MAIN RESPONSIBILITIES:

• To deliver high quality nursing care to people with palliative care needs on the Inpatient unit, Day Services and Outpatient department and in the patients own home

CORE TASKS:

• Ensure that Hospice policies, procedures and standards are adhered to at all times; with particular regard to those concerning confidentiality, information governance, health and safety, and infection control.

• To plan, assess and implement patient care plans according to Hospice policies and procedures.

• Monitor patients condition, identify changes in condition and adapt care according to changes identified, incorporating high standards of individualised care.

• Ensure patients nutritional needs are met.

• Maintain accurate and legible records.

• To prioritise workload according to patient need.

• Communicate effectively with service users at all times.

• To provide family and bereavement support to relatives/carers.

• Ensure that Hospice policies, procedures and standards relating to drug control are adhered to at all times in accordance with NMC Standards for Medicines Management (NMC 2010).

• To communicate effectively and work collaboratively with members of the multidisciplinary team (MDT) ensuring the delivery of a coordinated service and the maintenance of good working relationships with all members of the MDT.

• Ensure the correct storage, handling and utilisation of Hospice equipment and supplies.

• Ensure that effective health and safety procedures are implemented and maintained and any risks to patient/staff safety are highlighted for action.

• Apply infection control measures ensuring that any risk associated with the prevention and control of infections are reported immediately.

• To utilise basic IT skills including use of Microsoft office, internet, email and inputting onto the Hospice patient data base.

• To enter shift availability onto the Hospice eRostering system.

• Maintain competency to practise by regularly updating nursing skills and completing mandatory training.

• Deal with questions, concerns and complaints from patients, their families and carers as appropriate and according to Hospice policies and procedures.

• Record and report all accidents, complaints and untoward incidents according to Hospice policies and procedures.

• Contribute to team meetings and handovers.

• To comply with the NMC Code of Professional Conduct (NMC 2008).

This document is intended to convey an outline of the post and the post-holders responsibilities.

Person Specification

Qualifications

Essential

• First Level Registered Nurse Qualification (NMC registered)
• Documentary evidence of continuing professional development
• Willingness to work towards a degree level module in end life/palliative care
• Knowledge of current best practice in nursing care.

Desirable

• Palliative care qualification, e.g.
• ENB 931 or equivalent
• ENB 285

Practical & intellectual skills

Essential

• Understanding and sensitivity to the needs of patient with a life limiting illness/ their families and carers
• Liaison with other agencies and professionals
• Good communication, record keeping and organisational skills
• Computer literacy

Desirable

• Counselling skills/communication skills training

Experience

Essential

• Experience of working with adult patients.
• Understanding of professional nursing issues.
• Ability to relate nursing experience to a palliative care setting.

Desirable

• Experience of working in a palliative care setting

Equal Opportunities

Essential

• To have an understanding of, and an ability to promote and implement equal opportunities
• Commitment to client-centred, non discriminatory practice

Disposition/ attitude

Essential

• Evidence of an ability to work independently and as part of a team
• Ability to relate positively to colleagues and members of the MDT
• Demonstrate an understanding of confidentiality and information governance
• Positive attitude to change and flexible working practices

Health & Physical

Essential

• Good attendance record
• Ability to move and handle people and equipment
• Vaccination appropriate to the job role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pendleside Hospice

Address

Colne Road

Reedley

Burnley

Lancashire

BB10 2LW

United Kingdom

Employer's website

https://www.pendleside.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Occupational Therapist

REPORTS TO: HWR Team Leader

ACCOUNTABLE TO: HWR Team Leader

MAIN RESPONSIBILITIES

• Provide a high standard of holistic, skilled, patient-centred, palliative care across all areas of the Hospice includingone to one,communityand group settings.

• Work flexibly as part of a rehabilitation team in providing an occupational therapy service to patients with palliative care needs.

• Promote the benefits of occupational therapy to all who access Hospice services and staff and volunteers within the Hospice.

• Work as an autonomous practitioner, managing a complex caseload and using clinical reasoning to assess, plan, implement and evaluate care.

• Support patients to maximise independence, participation,comfortand quality of life through engagement in meaningful occupations.

• Assess and respond to the physical, psychological,socialand environmental impact of life-limiting illness on patients and those important to them.

• Support families and carers to adapt to changing needs andmaintaintheir wellbeing throughout the patient's journey.

• Support and supervise the work of rehabilitation assistants, Assistant Practitioner, students and volunteers.

• To act as clinical lead on a regular basis.

CORE TASKS

Clinical

• Undertake occupational therapy assessments of patients with palliative and end-of-life care needs across the Inpatient Unit, Community and Health, Well-Being and Rehabilitation services.

• Assess physical, psychological, social, cognitive, spiritual and environmental factors affecting occupational performance, independence and quality of life.

• Develop, implement, monitor and evaluate person-centred occupational therapy treatment plans.

• Deliver evidence-based occupational therapy interventions on both an individual and group basis for patients and families in collaboration with other members of the Multi-Disciplinary Team.

• To have in-depth knowledge in specialist palliative care and act as a knowledge base / resource for others including staff and patients.

• Support patients to maximise independence, function, participation and engagement in meaningful occupations.

• Provide interventions including fatigue management, energy conservation, breathlessness management, adaptive techniques and symptom management strategies.

• Assess for and provide specialist equipment and environmental adaptations to support safety, comfort and independence.

• Support patients to achieve their preferred place of care wherever possible through effective discharge planning and liaison with community services.

• Provide education, support and practical advice to families and carers.

• Ensure that all clinical policies, procedures and guidelines are adhered to.

• To ensure that patient documentation is completed accurately and fully in line with HCPC guidance on documentation.

Management and Leadership

• Work autonomously within professional scope of practice, taking responsibility for clinical decision-making and caseload management.

• Contribute to the leadership and development of Occupational Therapy services within the Hospice.

• Act as a specialist resource for Occupational Therapy and rehabilitation within the multidisciplinary team.

• Support the supervision and delegation of work to assistants, volunteers and students as appropriate.

• Contribute to service planning and development initiatives that improve patient outcomes and experience.

• Promote the role and value of Occupational Therapy throughout the organisation and wider healthcare community.

• Manage and maintain a safe clinical environment utilising allocated resources safely and effectively.

• Be aware of and always adhere to the Hospice policies and procedures and act within the HCPC standards, Code of Conduct and Guidelines.

• To undertake appraisal, one to ones and competency assessments of Rehabilitation Assistants.

• To participate in and support the development of organisational and departmental objectives.

• Commit to attendance at team meetings, contributing positively and constructively.

Communication Skills

• Lead daily huddle and attend MDT/DC planning meeting.

• Establish effective therapeutic relationships with patients, families and carers.

• Communicate sensitively with individuals facing life-limiting illness, deterioration, loss and bereavement.

• Communicate effectively with patients and families ensuring they contribute and consent to treatment plans.

• Communicate information to distressed and /or bereaved people in a sensitive manner.

• Manage situations where people are distressed or angry in an effective, safe manner.

• Be able to communicate effectively with people exhibiting challenging behaviours, ensuring they are respected but expectations are made as clear as possible.

• Manage complaints in a sensitive manner ensuring the Hospice policy and procedure is adhered to.

• Work collaboratively with members of the multidisciplinary team to ensure coordinated care.

• Foster good working relationships with all Hospice departments and members of the multidisciplinary team.

• Liaise effectively with community health and social care professionals, statutory agencies and voluntary organisations.

• Advocate for service users ensuring their views are known to the team including supporting advanced care planning discussions and documentation.

• Maintain accurate, timely and legally compliant patient records.

• Present information clearly through written reports, assessments and verbal handovers.

• Deliver education, training and presentations to patients, volunteers and staff as required.

Personal and People Development

• Maintain HCPC registration and professional competency.

• Participate in appraisal, clinical supervision and reflective practice.

• Undertake and be responsible for continuing professional development and maintain a portfolio of evidence to maintain relevant knowledge and skills

• Keep up to date with developments in occupational therapy, rehabilitation, palliative care and end-of-life care.

• Support the learning and development of colleagues, students and volunteers.

• Actively contribute to a culture of learning, education and professional excellence.

• Attend mandatory training and any other essential training relevant to the job role.

Quality and Service Improvement

• Support the implementation of evidence-based practice across Occupational Therapy.

• Be aware of organisational strategic direction and futures issues pertaining to the provision of specialist palliative and supportive care and contribute to and participate in organisational service development.

• Contribute to the identification of practices that could improve service delivery outcomes and participate in the development of appropriate action plans through:

• Audit/Research/Evaluation/Education +Training/User Involvement.

• Participate in the implementation and review of subsequent action plans. Take an active role in meetings, highlighting areas requiring quality improvement. Use and maintain resources efficiently and effectively and encourage others to do so.

Health, Safety & Security

• Identify risks as they arise and carry out risk assessments, taking immediate remedial action as required and updating risk assessments regularly.

• Adhere to the adverse and serious incident reporting policy and take appropriate further action.

• Be familiar with and support implementation of safeguarding policies, the Mental Capacity Act and Deprivation of Liberty Safeguards.

• Promote an environment that supports infection prevention and control policies and procedures, ensuring staff practice accordingly.

• Use equipment safely and in accordance with instructions and departmental procedures, reporting faults as necessary.

• Adhere to lone-working procedures when undertaking community visits.

Governance

• Ensure that Hospice policies, procedures and standards are adhered to at all times with particular regard to those concerning confidentiality, information governance, health and safety, prevention and control infection.

• Ensure the effective utilisation of the Hospices computer-based patient record system, promoting the use of information technology for recording patient information, communication and information sharing; implementing procedural change as necessary.

• Contribute to the Care Quality Commission inspection process.

• Practice in accordance with HCPC Standards of Proficiency and the Royal College of Occupational Therapists Code of Ethics and Professional Conduct.

• Maintain accurate and contemporaneous clinical records in line with legal and organisational requirements.

• Participate in clinical governance activities and maintain accountability for professional practice.

• Contribute to maintaining high standards of clinical effectiveness, patient experience and professional practice.

This document is intended to convey an outline of the post and the post-holders responsibilities. You may be asked to carry out other duties relevant to your job role.

Person Specification

Disposition/Attitude

Essential

• Demonstrates compassion, empathy and professionalism.
• Commitment to person-centred and holistic care.
• Flexible and adaptable approach to changing service needs.
• Ability to work effectively as part of a multidisciplinary team.
• Ability to relate positively to colleagues and members of the MDT.
• Self-motivated with the ability to work independently.
• Commitment to maintaining professional standards and lifelong learning.
• Excellent interpersonal skills.
• Demonstrates integrity, accountability and resilience.
• Positive attitude to change and flexible working practices.
• Ability to work sensitively with patients and families experiencing life-limiting illness.
• Demonstrate an understanding of confidentiality and information governance

Desirable

• Understanding of hospice philosophy and values.
• Experience of working within a charitable organisation.
• Passion for developing and promoting Occupational Therapy services within specialist palliative care.

Health and Physical

Essential

• Ability to carry out moving and handling activities in accordance with risk assessments and training.
• Ability to meet the physical demands of the role, including equipment assessment and demonstration.
• Emotional resilience to work with patients and families facing advanced illness, deterioration, loss and bereavement.
• Satisfactory Employee Health clearance.
• Vaccination appropriate to role.

Desirable

• Experience of working in emotionally demanding healthcare settings.

Equal Opportunities

Essential

• To have an understanding or, and an ability to promote and implement equal opportunities.
• Demonstrates respect for individual differences and promotes a culture of fairness and dignity.
• Respects the rights, dignity, values and beliefs of patients, carers, colleagues, and volunteers.
• Demonstrates an understanding of how to provide equitable, inclusive, and culturally sensitive care.
• Commitment to upholding Hospice values and behaviors.
• Commitment to client-centered, non-discriminatory practice.

Experience

Essential

• Experience of undertaking holistic assessments and delivering person-centred interventions.
• Experience of working within a multidisciplinary team.
• Experience of equipment assessment and provision.
• Experience of caseload management and prioritisation
• Experience of maintaining accurate clinical records.
• Experience of providing interventions on an individual basis

Desirable

• Post-registration Occupational Therapy experience
• Experience working within specialist palliative care, hospice, oncology, neurology or rehabilitation services.
• Experience delivering group interventions and therapeutic programmes.
• Experience of discharge planning and community-based working.
• Experience of student supervision, mentorship or volunteer support.
• Experience of audit, quality improvement or service development initiatives.

Circumstances

Essential

• Must be a car driver with full UK driving licence and access to own vehicle
• Willing and able to work flexibly across the week, including occasional evenings or weekends.
• Able to undertake regular independent communitybased work offsite
• Work flexibly accroding to the needs of the service.
• Enhanced DBS clearance.

Qualifications

Essential

• Degree/Diploma in Occupational Therapy.
• Current HCPC Registration.
• Evidence of ongoing Continuing Professional Development (CPD).
• Evidence of mandatory and statutory training relevant to practice.

Desirable

• Membership of the Royal College of Occupational Therapists (RCOT).
• Practice Educator Qualification.
• Postgraduate study or specialist training in Palliative Care, Oncology, Rehabilitation, Long-Term Conditions or related field

Practical/Intellectual skills

Essential

• Ability to undertake comprehensive occupational therapy assessment and clinical reasoning.
• Knowledge of Occupational Therapy theory and evidence-based practice.
• Ability to formulate, implement and evaluate treatment plans.
• Knowledge of risk assessment and risk management.
• Ability to assess for and prescribe equipment safely.
• Excellent organisational and time management skills.
• Good IT skills including electronic patient records and Microsoft Office systems.
• Ability to work autonomously and make sound clinical decisions.
• Knowledge of safeguarding responsibilities and professional standards.
• Understanding and sensitivity to the needs of patients with a life limiting illness/families and carers.
• Liaison with other agencies and professionals.
• Good communication skills.

Desirable

• Knowledge of specialist palliative and end-of-life care.
• Knowledge of fatigue management, energy conservation and breathlessness management.
• Knowledge of vocational rehabilitation approaches.
• Knowledge of community services, equipment services and housing adaptations.
• Experience of service evaluation, audit and research activity.

Equal Opportunities

Essential

• To have an understanding or, and an ability to promote and implement equal opportunities.
• Demonstrates respect for individual differences and promotes a culture of fairness and dignity.
• Respects the rights, dignity, values and beliefs of patients, carers, colleagues, and volunteers.
• Demonstrates an understanding of how to provide equitable, inclusive, and culturally sensitive care.
• Commitment to upholding Hospice values and behaviors.
• Commitment to client-centered, non-discriminatory practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pendleside Hospice

Address

Colne Road

Reedley

Burnley

Lancashire

BB10 2LW

United Kingdom

Employer's website

https://www.pendleside.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Job Title:Domestics Team Member

Reports To:Catering and Domestics Manager

MAIN RESPONSIBILITIES:

• Work as part of a team to maintain high standards of hygiene and cleanliness within the Hospice

CORE TASKS:

• Ensure that Hospice policies, procedures and standards are adhered to at all times; with particular regard to those concerning confidentiality, information governance, health and safety, and infection control.

• General cleaning of both clinical and non-clinical areas according to Hospice cleaning schedules.

• Other cleaning duties including carpet and upholstery shampooing as required.

• Dispose of waste including clinical material into designated bins.

• Ensure that effective health and safety procedures are implemented and maintained and any risks to patients/staff safety are highlighted for action.

• Apply infection control measures ensuring that any risk associated with the prevention and control of infections are reported immediately.

• Ensure the correct storage, handling and utilisation of Hospice equipment and supplies.

• Process the ordering of cleaning materials.

• Maintain patient confidentiality and dignity at all times.

• Communicate effectively with service users and Hospice colleagues.

• Complete mandatory training.

• Contribute to team meetings.

This document is intended to convey an outline of the post and the post-holders . responsibilities.

Person Specification

Experience

Essential

• Cleaning experience either in a working environment or with any outside organisation / group

Desirable

• Previous hospital/NHS experience

Equal Opportunities

Essential

• To have an understanding of, and an ability to promote and implement equal opportunities

Disposition/Attitude

Essential

• Ability to work on own initiative and as part of a team

Circumstances

Essential

• Work shifts over 7 days including weekends and bank holidays

Practical/Intellectual skills

Essential

• Manual dexterity for moving equipment and cleaning
• Ability to understand and act on instructions
• Ability to work on own initiative

Desirable

• Knowledge of health and safety
• Knowledge of cleaning materials and cleaning equipment

Qualifications

Essential

• No formal qualifications required

Health and Physical

Essential

• Good attendance record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pendleside Hospice

Address

Colne Road

Reedley

Burnley

Lancashire

BB10 2LW

United Kingdom

Employer's website

https://www.pendleside.org.uk/ (Opens in a new tab)