Job description

Job responsibilities

Pennygate Medical Centre is looking for a new GP to join our diverse team. Competitive salary package includes NHS pension and full indemnity costs, with 6 weeks holiday. We are a purpose built surgery situated close to the M61 and rail network.

We are looking for a GP to cover 6 sessions which are all in core hours. We are keen to develop and increase the services that we offer to our patients and would offer mentorship & training to our new GP and value any suggestions for future progression.

Person Specification

Qualifications

Essential

• GP

Essential Criteria

Essential

• Satisfactory enhanced DBS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennygate Medical Centre

Address

109 Ladies Lane

Hindley

Wigan

Lancashire

WN2 2QG

United Kingdom

Employer's website

https://www.pennygatemedical.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

The Cleaning Supervisor will be responsible for supervising the delivery of high-quality domestic cleaning services across the GP practice, ensuring a safe, clean, and hygienic environment for patients, visitors, and staff.

Staff Management and Supervision

• Supervise the day-to-day work of the domestic cleaning team, ensuring duties are completed to the required standard.
• Organise and manage staff rotas to ensure adequate staffing levels are maintained at all times.
• Coordinate and approve annual leave requests, balancing service needs with staff wellbeing.
• Allocate daily tasks and adjust workloads to meet operational demands.
• Provide induction, training, mentoring, and ongoing support to new and existing cleaning staff.
• Conduct probation reviews, annual appraisals, regular one-to-one meetings, and performance reviews in line with practice policies.
• Identify training and development needs and support staff to achieve required competencies.
• Address performance issues promptly and escalate concerns to the Practice Manager where appropriate.

Cleaning Standards and Quality Assurance

• Ensure all areas of the practice are cleaned and maintained to NHS standards of cleanliness.
• Develop, implement, and regularly review cleaning schedules for all clinical, non-clinical, and communal areas.
• Carry out routine cleaning spot checks and documented quality assurance inspections to monitor standards.
• Maintain accurate records of cleaning audits, inspections, and corrective actions.
• Investigate and respond to concerns relating to cleanliness and ensure remedial actions are completed.
• Ensure cleaning equipment is maintained, used safely, and reported for repair or replacement when necessary.
• Complete general cleaning duties supporting the cleaning team

Infection Prevention and Control

• Work closely with the Practice Infection Prevention and Control Lead to support the delivery of effective infection prevention measures.
• Ensure cleaning practices comply with national guidance, local policies, and infection prevention procedures.
• Promote best practice in infection prevention and ensure staff understand and follow appropriate cleaning protocols.
• Support enhanced cleaning programmes during outbreaks or following identified infection risks.
• Participate in infection prevention audits and implement improvement actions where required.

Premises and Environmental Checks

• Undertake regular premises inspections to ensure the environment remains safe, clean, and fit for purpose.
• Identify and report maintenance issues, environmental hazards, or health and safety concerns promptly.
• Support the monitoring of waste management processes and ensure waste is segregated and disposed of appropriately.
• Ensure cleaning stores and equipment storage areas remain safe, organised, and compliant with Health and Safety requirements.

Health and Safety

• Ensure compliance with Health and Safety legislation, COSHH regulations, risk assessments, and safe systems of work.
• Promote safe working practices within the cleaning team and ensure appropriate use of personal protective equipment (PPE).
• Report accidents, incidents, near misses, and hazards in accordance with practice procedures.
• Ensure cleaning chemicals are stored, handled, and used safely in accordance with manufacturer guidance and COSHH requirements.

Administration and Record Keeping

• Maintain accurate records relating to staff rotas, annual leave, training, appraisals, cleaning schedules, audits, and quality assurance activities.
• Monitor cleaning stock levels and inform the Practice Manager when replenishment is required.
• Contribute to the development and review of cleaning procedures and operational documentation.

Communication

• Maintain effective communication with the Practice Manager, Infection Prevention and Control Lead, clinicians, administrative staff, contractors, and external organisations where appropriate.
• Escalate concerns relating to staffing, infection prevention, premises, or cleaning standards in a timely manner.
• Promote effective teamwork and foster a positive working environment.

Continuous Improvement

• Contribute to the continuous improvement of domestic services through regular monitoring, audit, and feedback.
• Support the practice in maintaining compliance with Care Quality Commission (CQC) standards relating to cleanliness, infection prevention and control, and patient safety.
• Participate in mandatory training, team meetings, and relevant professional development opportunities.
• Undertake any other duties commensurate with the responsibilities of a Band 3 Cleaning Supervisor as reasonably requested by the Practice Manager.

General Responsibilities

The post holder will:

• Work at all times in accordance with Practice policies, NHS standards, and relevant legislation.
• Maintain confidentiality and comply with Information Governance and Data Protection requirements.
• Demonstrate the NHS values and behaviours in all aspects of their work.
• Promote equality, diversity, and inclusion, treating patients, visitors, and colleagues with dignity and respect.
• Take responsibility for maintaining their own mandatory training and professional development.

Person Specification

Qualifications

Essential

• GCSE grade A to C equivalent in English and Maths
• Understanding of National Colour coding scheme

Desirable

• Level 1 Award in Cleaning Principles
• Level 2 Certificate/Diploma in Cleaning and Support Services Skills
• Certificates in:
• COSHH (Control of Substances Hazardous to Health)
• Manual Handling
• Fire Safety Awareness
• Health and Safety in the Workplace
• Infection Prevention and Control
• Sharps Awareness (particularly in healthcare settings)
• First Aid at Work or Emergency First Aid at Work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pennygate Medical Centre

Address

109 Ladies Lane

Hindley

Wigan

Lancashire

WN2 2QG

United Kingdom

Employer's website

https://www.pennygatemedical.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sorting of patient records in preparation for summarising

Reviewing medical records and producing an accurate summary of the patients medical history

• Extensive Notes Summarising
• Scanning clinical correspondence to the patients records
• Coding the information into the practice clinical system
• Workflow correspondence following practice protocol
• Auditing data collection standards in the Practice
• Ensure that all confidential information is locked away securely at the end of the day
• Monitoring the progress of notes, summarising against our targets
• Routinely perform coding of all relevant information from patients notes, letters from clinical consultants, test results and diagnostic reports into the Practice clinical system
• Clinical searches on patients to ensure notes are correctly coded
• General ad-hoc additional administration tasks
• Checking notes and inputting data related to QOF quality outcomes framework and IIF.
• To be flexible to support wider work of admin team as necessary
• Handling queries tasks and telephone calls both internally and externally

Person Specification

Experience

Desirable

• Worked in a GP Practice for 12 months.

Qualifications

Essential

• GCSE Grade A-C in maths and English.

Desirable

• NVQ Level 2 in Business Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pennygate Medical Centre

Address

109 Ladies Lane

Hindley

Wigan

Lancashire

WN2 2QG

United Kingdom

Employer's website

https://www.pennygatemedical.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key ResponsibilitiesAdministration

To have a thorough knowledge of all Practice procedures.

To work in accordance of written protocols

Filing post in medical records electronically or hard copy as appropriate

Scan and photocopy documents as requested

Open, sort and distribute incoming mail to appropriate members of the practice or other organisations as appropriate

Registration of new patients computer data entry and medical records

Deducting patients as appropriate.

Process patients change of address computer data and medical records (have knowledge of practice area.

Process repeat prescription requests in accordance with practice guidelines

Process outgoing mail ensuring correct packaging, format and postage to reach destination

Assist Secretaries and Practice Management with ad-hoc administration tasks as required

Reception

Receiving patients attending for appointments with members of practice team

Handing completed repeat prescriptions to patients and checking names and addresses

Be able to cover all other reception duties as necessary

Process immediate (and emergency) appointment requests and requests for future appointments from patients by telephone and in person

Deal with requests for home visits

Answer telephone and deal with all queries resulting from that call.

Navigating patients to the most appropriate clinician and care required.

Advising patients of the relevant charges for private services, accepting all types of payments and issuing receipts where necessary.

Delivering assistance to clinicial staff when needed i.e. chaperoning (after revelant training).

Dealing with first hand verbal complaints, if not resolved then directed to the complaints team

Have working knowledge of telephone system, during and after hours

Other Tasks

Opening up/locking up of Practice premises and maintaining security in accordance with Practice protocols.

Prepare/restock and clear rooms before/after surgeries

Assist with the collection of clinical waste.

Providing refreshments for staff and visitors as required, and keeping the kitchen clean and tidy Any other tasks allocated by managers and/or appropriate to the grade

Liaison with secondary care (after appropriate training)

Ensure clinical rooms secure at end of each day with systems appropriately closed down.

Other Job Responsibilities

Confidentiality

Maintain confidentiality of information, acting within the terms of the Data Protection Act 2018, with specific reference to the General Data Protection Regulations (GDPR) and Caldicott guidance on patient confidentiality at all times

Maintain an awareness of the Freedom of Information Act

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• Administration experience and customer service experience.

Desirable

• Previous experience of working in a GP surgery.

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• NVQ level 2 in Health and Social Care or Business Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pennygate Medical Centre

Address

109 Ladies Lane

Hindley

Wigan

Lancashire

WN2 2QG

United Kingdom

Employer's website

https://www.pennygatemedical.org.uk/ (Opens in a new tab)