Job description

Job responsibilities

The following are the core responsibilities of the Salaried GP. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. The delivery of highly effective medical care to the entitled population

b. The provision of services commensurate with the PMS contract

c. Generic prescribing adhering to local and national guidance.

d. Effective management of long-term conditions

e. Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks.

f. On a rotational basis, undertake telephone triage and duty doctor roles.

g. Maintain accurate clinical records in conjunction with good practice, policy, and guidance.

h. Work collaboratively, accepting an equal share of the practice workload.

i. Adhere to best practice recommended through clinical guidelines and the audit process.

j. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice.

k. Accept delegated responsibility for a specific area (or areas) or the QOF.

l. Attend and contribute effectively to practice meetings as required.

m. Contribute effective to the development and maintenance of the practice including clinical governance and training.

n. Ensure compliance with the appraisal process.

o. Prepare and complete the revalidation process.

p. Commit to self-learning and instill an ethos of continuing professional development across the practice team.

q. Support the training of medical students from all clinical disciplines.

r. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.

s. Review and always adhere to practice protocols and policies.

t. Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement.

Person Specification

Qualifications

Essential

• Applicants must have current UK professional registration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portishead Medical Group

Address

Victoria Square

Portishead

Bristol

BS20 6AQ

United Kingdom

Employer's website

https://www.pmg.org.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Receptionist role. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• To have a thorough knowledge of all practice procedures

• To work in accordance with written protocols

• Maintain and monitor the practice appointment system

• Process personal, telephone and e-requests for appointments

• Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately and efficiently

• Signpost patients to the correct service

• Initiating contact with and responding to requests from patients, team members and external agencies

• Code data onto the clinical IT system

• Photocopy documentation as required

• Data entry of new and temporary registrations and relevant patient information as required

• Input data into patients healthcare records as necessary

• Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

• Manage all queries as necessary in an efficient manner

• Complete opening and closing procedures in accordance with the duty rota

• Maintain a clean, tidy, effective working area at all times

• Monitor and maintain the reception area and notice boards

• Support all clinical and administrative/management staff with general tasks as requested.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• Experience of working with the general public
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of MS Office applications
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core hours
• DBS check

Desirable

• GCSE Mathematics and English (C or above)
• Clinical IT system user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portishead Medical Group

Address

Victoria Square

Portishead

Bristol

BS20 6AQ

United Kingdom

Employer's website

https://www.pmg.org.uk (Opens in a new tab)

Job description

Job responsibilities

Take referrals from the PCN's GP practices for the benefit of the local population

Identify a range of options that could assist the person to improve their independence and health and wellbeing

Identify barriers to, or issues preventing people from taking up support and use a person-centred approach to develop solutions with the person

Produce a simple personalised support plan to improve health & wellbeing introducing or reconnecting people to community groups

Support people with accessing support groups and organisations by accompanying them to initial visits (within contracted work hours)

Manage and prioritise own caseload

Develop knowledge and effective working relationships with statutory and non- statutory agencies, voluntary and community sector organisations and the range of community resources available, identifying opportunities for joining up services, to support people.

Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals

Understand the barriers and opportunities for people to self-manage their conditions in the community

Undertake risk assessments and follow policy and procedure to report any concerns about referrals

Keep accurate and up-to-date records on relevant health and social care systems

Gather, record and collate data, including case studies, in a prescribed format to demonstrate the impact of the service

Person Specification

Skills, Abilities and Knowledge

Essential

• Excellent communication and interpersonal skills
• Ability to build trusting relationships
• Understanding of person-centre care
• Knowledge of local community resources and voluntary services
• Ability to work independently and manage a varied caseload
• Good organisation, IT and documentation skills
• Full UK driving licence and access to transport (where required for home visits)
• Compassionate and empathetic approach
• Excellent listening and motivational skills
• Strong problem-solving abilities
• Ability to work collaboratively across multiple agencies
• Ability to prioritise workload effectively

Desirable

• Knowledge of safeguarding legislation
• Experience of working in primary care
• An understanding of the social issues affecting North Somerset
• Social Prescribing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Harbourside Family Practice

Address

Clevedon Medical Centre

Old Street

CLEVEDON

Avon

BS21 6DG

United Kingdom

Employer's website

https://www.harboursidefmp.nhs.uk/ (Opens in a new tab)