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Receptionist / Administrator
Quantock Vale Surgery
North East England
Admin and Clerical
Job summary We are looking for a Receptionist / Administrator to work 25.
3 day(s) ago
Receptionist / Administrator
Quantock Vale Surgery
North East England
Admin and Clerical
Job summary We are looking for a Receptionist / Administrator to work 25.
3 day(s) ago
Posted 3 day(s) ago
Reference: 2385930
Job summary
We are looking for a Receptionist / Administrator to work 25.5 hours per week - for the right candiate we will also train them to work in our dispensary to cover holidays etc. This role is very varied and interesting.
Main duties of the job
Processing all documents coming into the surgery, both electronically and as paper.
Processing repeat prescription requests using the Practice Repeat Prescribing Protocol.
Operating the internal messaging systems efficiently and completely.
Meeting, greeting and checking-in patients arriving for appointments.
Meeting and greeting visitors to the practice and guiding them through the practices signing-in procedure.
Updating the patient computer record with administrative details of patients e.g. Change of Address
Processing requests for information from Doctors, Practice Nurses and Practice Manager.
Making appointments through the computer-based appointments system, using our triage system to establish and record for the clinician a brief reason for the visit / home visit.
Dealing with requests and queries raised by patients visiting the practice.
Updating the patient computer record with administrative details of patients e.g. Change of Address
Answering the telephone in a timely and appropriate manner.
Contacting patients by telephone as required.
Various housekeeping duties including assisting with deliveries, collections and keeping the reception area tidy.
Other ad hoc tasks required to support the effective and efficient day-to-day running of the practice.
About us
We are thriving practice based in the village of Bishops Lydeard. We are a warm welcoming practice that prides itself on patient care.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A1097-26-0002
Job locations
Mount Street
Bishops Lydeard
Taunton
Somerset
TA4 3LH
United Kingdom
Job description
Job responsibilities
Processing all documents coming into the surgery, both electronically and as paper.
Processing repeat prescription requests using the Practice Repeat Prescribing Protocol.
Operating the internal messaging systems efficiently and completely.
Meeting, greeting and checking-in patients arriving for appointments.
Meeting and greeting visitors to the practice and guiding them through the practices signing-in procedure.
Updating the patient computer record with administrative details of patients e.g. Change of Address
Processing requests for information from Doctors, Practice Nurses and Practice Manager.
Making appointments through the computer-based appointments system, using our triage system to establish and record for the clinician a brief reason for the visit / home visit.
Dealing with requests and queries raised by patients visiting the practice.
Updating the patient computer record with administrative details of patients e.g. Change of Address
Answering the telephone in a timely and appropriate manner.
Contacting patients by telephone as required.
Various housekeeping duties including assisting with deliveries, collections and keeping the reception area tidy.
Other ad hoc tasks required to support the effective and efficient day-to-day running of the practice.
Job description
Job responsibilities
Processing all documents coming into the surgery, both electronically and as paper.
Processing repeat prescription requests using the Practice Repeat Prescribing Protocol.
Operating the internal messaging systems efficiently and completely.
Meeting, greeting and checking-in patients arriving for appointments.
Meeting and greeting visitors to the practice and guiding them through the practices signing-in procedure.
Updating the patient computer record with administrative details of patients e.g. Change of Address
Processing requests for information from Doctors, Practice Nurses and Practice Manager.
Making appointments through the computer-based appointments system, using our triage system to establish and record for the clinician a brief reason for the visit / home visit.
Dealing with requests and queries raised by patients visiting the practice.
Updating the patient computer record with administrative details of patients e.g. Change of Address
Answering the telephone in a timely and appropriate manner.
Contacting patients by telephone as required.
Various housekeeping duties including assisting with deliveries, collections and keeping the reception area tidy.
Other ad hoc tasks required to support the effective and efficient day-to-day running of the practice.
Person Specification
Qualifications
Essential
- A good standard of education
Experience
Essential
- Customer service experience
Desirable
- Working in healthcare
Person Specification
Qualifications
Essential
- A good standard of education
Experience
Essential
- Customer service experience
Desirable
- Working in healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Quantock Vale Surgery
Address
Mount Street
Bishops Lydeard
Taunton
Somerset
TA4 3LH
United Kingdom
Employer's website
http://www.quantockvalesurgery.nhs.uk/welcome,29687.htm (Opens in a new tab)
Employer details
Employer name
Quantock Vale Surgery
Address
Mount Street
Bishops Lydeard
Taunton
Somerset
TA4 3LH
United Kingdom
Employer's website
http://www.quantockvalesurgery.nhs.uk/welcome,29687.htm (Opens in a new tab)
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