Job description

Job responsibilities

Please reference the full Job descrtiption.

• Ensure that the shared organisational vision and strategic aims, values and culture of the Trust are actively promoted and that the post-holder provides clear leadership and is a role model for their delivery.
• As delegated, work with medical and nursing colleagues to ensure strategic issues are addressed to improve service performance and enable outstanding clinical care.
• Together with the Chiefs of Service and Associate Director of Nursing, ensure that clear expectations are set regarding quality and service requirements and that non clinical and clinical staff are working together in successful teams to achieve the Trusts vision and strategic objectives.
• Support the Chief Operating Officer in dealing with external commissioners, engaging in complex negotiations with regard to service contracts and in addressing operational performance issues raised.
• In conjunction with the Chiefs of Service and Associate Director of Nursing develop and deliver the strategy and performance management of the Division of Access and Medicine.
• Develop and put forward strategic cross division proposals in the internal and external business planning cycle(s) which are consistent with the Trusts short to medium-term operational objectives and priorities.
• Deliver safe, efficient and effective delivery of care through the non-clinical management team, empowering the Clinical and nursing leadership teams to implement change and make improvements to care as appropriate.
• Responsible for the development and delivery of complex capacity plans to ensure that the Trust meets operational targets.
• Introduce new and innovative business management strategies to maximise organisational efficiency.
• Work with the corporate teams to develop annual plans and budgets to deliver Trust and national targets, liaising where necessary with external stakeholder.

Note :

• Following appointment, the successful applicant will have the opportunity (along with their peers within the trust) to express interest in the newly vacant role of Deputy Chief Operating Officer. This additional responsibility would be undertaken alongside the divisional portfolio and would be subject to a separate internal appointment process.

Person Specification

Qualifications

Essential

• First degree qualification
• Appropriate management and/or post graduate qualification or experience
• Master's Degree or equivalent years of experience

Desirable

• Project Management qualification

Knowledge and Experience

Essential

• At least five years' experience of operational management at a senior level in the NHS or within an equivalent healthcare setting
• Experienced in developing both internal and external strategic partner relationships and alliances in progressing organisation operational issue resolution.
• Experience of developing, establishing and maintaining strategic relationships with external commissioners and NHS regulatory bodies
• Experience of working with a diverse range of stakeholders including a successful track record of influence and engagement.
• Experienced in strategic business planning and the presentation of complex business cases at Board level.
• Experience of managing large, multi-stranded/cross division budgets from a range of income sources and demonstrable examples of how you have responded to financial insecurities and fluctuations.
• Able to develop and implement strategic, multi stranded, operational strategies and respond strategically to future service requirements.
• Can demonstrate strategic development of new services and service initiatives across organisation boundaries
• Previous experience of developing, gaining support for and implementing and maintaining operations service policy, procedures and standards across organisations.
• Demonstrable track record of identifying, developing and achieving against cross organisational challenging cost efficiency targets.
• Demonstrate a successful track record of delivering effective healthcare services as a senior manager or director in a large, multifaceted healthcare environment including staff management, financial management and change management.
• Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery at a strategic level; including business case preparation, service initiation ,contract negotiation, and the development and monitoring of outcome and output measures.
• Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable examples of how you have responded to financial insecurities and fluctuations
• Demonstrable experience of advising on strategic options regarding service delivery. Experience of commissioning major service developments, including the introduction of new service lines.
• Extensive in-depth demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback A strong track record of managing complexity and risk whilst maintaining high standards of service delivery. A comprehensive understanding of the changing NHS environment and the challenges it faces.
• Senior experience of developing demand forecasting a continuous business planning and programme/project management programmes resulting in positive value for money outcomes
• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships.
• A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals. .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

The Royal Surrey Hospital

Egerton Road

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1.1. The post holder will be part of the on-call roster responding to emergency calls from the on-call manager and provide an effective and timely out of hours emergency repair service to a range of engineering systems, taking appropriate action to make safe or repair, communicating and advising those affected, i.e. staff, patients, visitors etc.

1.2. Maintain and Control stock levels of all spares.

1.3. To work under management guidance without direct supervision or as part of a team and in conjunction and co-operation with contractors on site to assess, prioritise, organise and perform the required work.

1.4. Coordinating activities with other works disciplines to ensure efficient and safe working practices are achieved and observed at all times.

1.5. Carry out risk assessments to ensure compliance with Health and Safety at Work Act (HSWA). Carry out remedial works as required.

1.6. Ensure compliance in line with all processes/procedures and policies that meet organisational standards/requirements including but not limited to our Health & Safety Policy/HSE/HTMs (Health Technical Memoranda). Ensuring new or revised policies are implemented within own work areas.

1.7. As directed by the Head of Estates / Works Officers / Line Manager, to manage, coordinate or supervise works with external contractors or colleague teams as required to complete tasks in line with schedules of works.

Person Specification

Qualifications

Essential

• NVQ Level 3 Mechanical Engineering or equivalent
• Water Regulations or Unvented Cylinders
• Apprenticeship, City & Guilds, BTEC, HNC/HND or able to demonstrate specialist knowledge within this field through practical experience

Desirable

• HNC/HND plus relevant experience to graduate, professional level or recognised equivalent training in Electrical Engineering

Experience

Essential

• Experience of working in a multi-skilled role across more than one skill set
• Working within the requirements of method statements or permit to work

Desirable

• Experience of working in an acute hospital environment

Knowledge

Essential

• Have working knowledge of electrical distribution and fire alarm systems
• Understand the workings of electrical and mechanical systems in healthcare buildings
• Must have a sound knowledge of the Electricity at Work Regulation 1989

Desirable

• IPAF/PASMA licence
• IOSH Managing Safely

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead, West Sussex

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Locum Consultant at the Trust, you will share responsibility for the development and delivery of your clinical service. You will work with colleagues to ensure that your service meets all relevant professional, national, and local service standards and targets. You will contribute to the delivery of an annual service plan that includes patient activity and revenue during the year as part of the hospital's overall business plan. You will be expected to take part in audit and publish measures of your outcomes appropriate to specialty.

As a senior figure and role model in the organisation, you will demonstrate the behaviours and values that are expected of all staff: in particular, taking pride in the services we offer, showing humanity and consideration for patients and colleagues, and seeking continuous improvement through research, development, and innovation. You will actively engage with the General Medical Council revalidation process.

Person Specification

Qualifications

Essential

• MBBS or equivalent medical degree at time of application
• GMC registration
• Successful completion of FRCS (Plast) or equivalent at time of application
• Entry on the UK Specialist Register via: ? CCT, or proposed CCT date must be within six months of the interview date, CESR, or proposed CESR date must be within six months of interview date, European Community Rights
• Significant experience of NHS working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holyte Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Liaison with Nursing and Diagnostic Imaging support services to QVH.

Maintain close and collaborative working relationships with the Service Co-ordinator and other administrative and clinical staff.

Maintain effective manual and computerised systems to ensure accurate and timely delivery of information to clients and professionals.

Deal with correspondence making use of IT, i.e. email, internet and intranet, using initiative and discretion to prioritize.

Deal with all telephone calls promptly and courteously with an empathetic approach.

Respond sympathetically to individual needs within resources available.

Type clinic letters from digital dictation to meet Trust guidelines on responses.

Ensure clinic letters are sent out to GP within agreed timeframe of the clinic date.

Prioritise results needing urgent attention and chase for results where needed.

Co-ordinate and monitor patients that require follow up tests to ensure the tests and results are obtained wherever possible.

Ensure an audit trail in the patients notes is kept.

Co-ordinate matters arising from clinical appointments and arrange further referrals/ investigations as directed. This includes liaison with external trusts conducting interventional/diagnostic procedures and the tracking of these patients through their pathway ensuring that interventional/ diagnostic reports are available for Clinicians review prior to or for patient follow-up appointments.

Responding to the requests of the Patient Access team regarding RTT18 queries and/ or input clinical outcomes for clinics.

Planning of Consultant operating lists.

Book appointments for patients for the services as required onto Patient Care.

Manage patients expectations when booking appointments and advising them of updates.

Monitor clinics to ensure that they are fully utilized and ensure full clinics wherever possible.

Monitor the patient pathways for all patients in the services make every effort to ensure all patients are offered an appointment within 6 weeks of referral.

Schedule all diagnostics that are required for each clinic type in a time effective order to ensure the patients receive an excellent service from QVH.

Ensure there are regular reviews of all the outstanding patients in the service to ensure patients are seen in the timescales allowed.

Support the Service Co-ordinator with gathering monitoring data for the service as required.

Create and maintain patient case notes in preparation for outpatient consultation clinics, working closely with medical records departments where necessary.

Ensure patient case notes are stored, tracked and archived according to Trust guidelines.

Develop and maintain a sound knowledge of medical terminology, tests, symptoms and procedures.

Arrange for notes/ referrals/ equipment for triage, dictation equipment and clinical supplies to be transported to/ from off-site clinics.

Actively participate in Departmental meetings as required.

Where required assist in maintaining stationery/ equipment stock control for the department.

Attend statutory Trust training courses as necessary and access training ensuring continued professional development within the service.

Assist with the supervision of temporary or new secretaries when covering for holidays and sickness.

Follow the QVH Trusts guidelines on confidentiality.

Ensure a professional image of QVH and the service is maintained at all times.

Person Specification

Qualifications

Essential

• Secondary education to GCSE level including English and Maths
• NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill

Experience

Essential

• Significant experience in secretarial/administration, preferably in a medical setting
• Working in a multi-disciplinary team
• Aware of confidentiality and General Data Protection Regulations (GDPR)

Desirable

• Knowledge and awareness of medical terminology
• Knowledge of NHS performance/targets

Skills

Essential

• o Accurate audio typing o Typing speed of at least 60wpm Audio typing
• Proficient use of computers and software packages, including the knowledge of databases and spreadsheets

Attributes

Essential

• Good command of English, both written and verbal, with good grammatical and spelling ability
• Attention to detail with high degree of personal organisation, prioritisation and self-management
• Demonstrate ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Person Specification

Qualifications

Essential

• First Degree or able to demonstrate specialist knowledge within this field through practical experience
• Managerial qualification or equivalent level of experience within the NHS

Experience

Essential

• Experience of clinical or administrative supervision / management level
• Significant management experience, preferably gained within a hospital or primary care setting
• Rota management and resource allocation
• Proven Change Management experience

Desirable

• Sleep services
• Project management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital NHS Trust

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description document for a complete list of roles and responsibilities and the person specification.

Person Specification

Qualifications

Essential

• NVQ/Diploma Level 3 in a relevant subject or able to demonstrate knowledge within the admin field through practical experience

Desirable

• QCF level 3 in Business Administration

Experience

Essential

• Experience in administrative roles
• Experience in problem solving and using initiative to resolve non-routine issues

Desirable

• NHS experience
• E-rostering / other rota system experience
• Previous rota admin experience

Skills

Essential

• Strong IT skills
• Organisational and problem solving skills
• Communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description will be reviewed in the future as part of the national job profiling work that is ongoing, this means that the job description may change.

Person Specification

Professional

Essential

• NMC registered
• At least 6 months experience as a Band 6 senior staff nurse

Desirable

• Nutrition nurse experience/ link nurse role

Experience

Essential

• Teaching / mentorship qualification
• Evidence of specialist studies related to nutrition and hydration
• Experience with patients undergoing PEG/ RIG/ JEJ feeding
• Experience of working with Multi disciplinary teams

Desirable

• Experience with plastic, burns and head and neck patients

Knowledge

Essential

• Evidence of using a CI approach to improve patients pathways
• Ability to lead research/ undertake audit and change practice as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will:

• Coordinate the research-related care of participants enrolled in a designated portfolio of studies.
• Identify potentially eligible participants through clinics, operating lists, clinical referrals.
• Provide clear study information to patients, families and carers and undertake informed consent where trained, delegated and competent to do so.
• Coordinate protocol-required assessments, investigations, sample collection, treatment and follow-up.
• Collect, process, store and dispatch biological samples according to study protocols.
• Monitor participants for adverse events and ensure that safety information is documented, escalated and reported within required timelines.
• Maintain accurate source documentation, case report forms, electronic study systems and local research databases.
• Maintain inspection-ready study documentation and support monitoring visits, audits and inspections.
• Lead study feasibility, set-up and initiation, including liaison with principal investigators, sponsors and supporting departments.
• Monitor recruitment performance, identify barriers and contribute to actions that improve patient access and study delivery.
• Promote research awareness among clinical teams.
• Deliver studies to a consistently high standard in accordance with the approved protocol, ICH Good Clinical Practice, applicable UK Clinical Trials Regulations, the UK Policy Framework

Person Specification

Skills

Desirable

• Competency in phlebotomy, ECG and other relevant clinical activities

Qualifications

Essential

• NMC registration, relevant professional registration (eg. CRP accreditation) or equivalent experience
• Evidence of continuing professional development

Experience

Essential

• Experience of delivering research studies including CTIMPs and device trials
• Experience in new study feasibility and set-up
• Experience of dealing with patients and families in distress
• Experience of working with different study databases and clinical research management system (eg. EDGE)
• Experience of using MS office package (Excel, PowerPoint, Word)

Desirable

• Experience of the care of cancer patients
• Experience in ophthalmic care
• Experience in plastic surgery specialty

Knowledge

Essential

• Knowledge of the clinical research life-cycle; from EOI, feasibility, and set-up to coordination and closure--including securing all regulatory approvals prior to recruitment initiation

Qualifications

Essential

• Knowledge of ICH-GCP, Clinical Trial Regulation 2004 and UK Policy Framework

Skills

Essential

• Organisation, problem solving and management skills
• Interpersonal skills and able to communicate complex information at all level
• Ability to analyse complicated information from trial protocol
• Sound prioritising skills and ability to manage own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION Job Title: Clinical Support Worker; Higher Level Band: 3 Base: Queen Victoria Hospital, East Grinstead Business Unit / Department: Nursing Reports to: Deputy Ward Manger/ Senior Staff Nurse Accountable to: Chief Nursing Officer 1. Job Summary 1.1 The Clinical Support Worker; Higher Level will work as part of the team with minimal supervision of registered practitioners to provide effective and safe patient centred care with the additional responsibility of undertaking a range of delegated clinical care duties, such as basic observations, blood glucose monitoring, phlebotomy. 1.2 Contribute to the development of the care environment with a positive, professional attitude. 1.3 Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department. 1.4 To support the smooth running of the department and ensuring that service users are treated in a friendly and efficient manner. 1.5 Opportunities are available to develop your career within health care. 2. Main working relationships 2.1 Internal Ward Manager Deputy Ward Manager/ Senior Staff Nurses Nurses/ Dental Nurses Clinical Support Workers Ward Clerks Domestic and facilities team Site Practitioner/Trauma Coordinator Members of Multi-Disciplinary Team (MDT) 2.2 External Patients and families 3. Financial/ physical resources responsibilities: Ensure economic and efficient use of resources Department structure chart 4. Key result areas: Clinical/ Clinical Governance 4.1 Exchange factual information with patients using verbal and non-verbal communication skills to ensure patient understanding 4.2 Assess patients health, safety, wellbeing and comfort while undertaking personal care 4.3 Under direction of a registered practitioner, support a comprehensive level of care, maintaining high standards and provide a safe and effective environment for the continuity of care to patients and their relatives/friends/carers. 4.4 Prioritises and plans own work activities 4.5 Assist in the orientation of patients to the care environment and available facilities 4.6 Undertakes personal care duties, including; bathing, toileting, dressing, assisting with personal appearance, assistance with meals, emotional and physical support ensuring privacy and dignity are maintained 4.7 Supporting patients to maintain function and normal activities of daily living 4.8 Assist patients to achieve rest and sleep by attending to comfort needs 4.9 Undertakes a range of delegated clinical care duties and observations; blood pressure, pulse, pulse oximetry, neurological assessment, ECG, respirations, urinalysis, blood glucose monitoring, pregnancy and specimen taking and escalate any concerns 4.10 Carry out any other duties relevant to the post within own capability such as venepuncture, cannulation, wound assessments, simple dressings, removal of catheters 4.11 Assists with the admission and discharge of patients such as valuables and property 4.12 Assist with eating and drinking in line with care plan from registered professional and completion of relevant documentation 4.13 Assist in the evaluation of new equipment and resources 4.14 Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas e.g. making beds, cleaning furniture and equipment, and disposal of general waste 4.15 Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas 4.16 Assist with the provision of the day to day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation. 4.17 Ensure a safe environment in the department for patients, staff and visitors and inform the Ward/Department manager or Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation 4.18 Effective communication with colleagues and other members of the MDT 4.19 To ensure patient documentation is factual, timely and accurate in both written and electronic formats 4.20 Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation 4.21 To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate 4.22 Support and overcome barriers to understanding using effective communication for patients with physical or mental impairments 4.23 Escalate any concerns about the patient to the relevant practitioner immediately and report on datix 4.24 Instigates emergency procedures as necessary 4.25 Recognition of deteriorating patient and escalation process Education and Training 4.26 Contributes opt the learning environment and hold a link role for additional information and learning in the workplace 4.27 Be involved in any aspects of training that need to be cascaded to the whole department and Trust wide, for example, moving and handling, resuscitation, basic life support, fire and safety and infection control 4.28 Attend department meetings 4.29 Be prepared to extend knowledge and skills by rotation through whole department 4.30 Supervises work of students and junior staff Professional 4.31 Maintain professionalism at all times and respect colleagues, patients and all other service users. 4.32 Acts as a positive role model for peers, supporting other HCSWs as required 5. Personal and Professional Development 5.1 Participate in the Trusts annual appraisal system designed to identify objectives and personal development opportunities. 5.2 Participate in the Trusts annual pay progression review (if applicable). 5.3 Ensure that all mandatory training is up to date 5.4 The post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures and highlight ongoing training and development needs to their manager. General: To undertake any other reasonable duties, responsibilities or projects as requested commensurate with the postholders skills, knowledge and experience. PERSON SPECIFICATION Title of post: Band 3 Clinical Support Worker; Higher Level Area Essential Desirable Qualifications Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through significant practical experience Care Certificate GCSE English and Maths grade 4 or functional skills for English and Maths 5 GCSEs grade 4 Work in an acute hospital setting Experience Experience of working in health or social care environment Experience of team working Experience of support learning and development in others Experience of caring for and supporting patients Experience of supporting and training HCAs and apprentices Work in an acute hospital setting Knowledge Knowledge of administration of patient care and related policies Knowledge of patient flow systems Knowledge of patient confidentiality and safeguarding - add Basic anatomy and physiology Infection control principles and practice Experience of medical device Skills Proven organisational and planning skills Excellent communication skills both verbal and non-verbal Digital skills, use of systems and ability to use physiological recording equipment and record findings Attention to detail Ability to assist in emergency patient care Ability to support nurses with carrying out relevant duties Ability to develop skills and knowledge in self and others Ability to take routine observations Attributes Ability to work under instruction from a registered professional without direct supervision or support Self-motivated and pro-active Flexible and adaptable Empathetic, Friendly and hard working Clear desire to work in a care environment and understanding of role Calm under pressure Common sense approach to problem solving Demonstrates compassion when dealing with patients, families and colleagues Additional requirements Frequent exposure to direct distressing or emotional circumstances Ability to work flexibly to meet the demands of the job role and service often with unpredictability Ability to remain calm during emergency situations Physically able to carry out role will involve standing for long periods and moving and handling duties Occasional exposure to highly unpleasant working conditions Version control (HR use only): Version number: AfC panel: Clustered: Consistency check: 1 17/05/2024 N/A 29/05/2024

Person Specification

Experience

Essential

• Previous experience of working with children
• Previous experience of working in healthcare
• Previous experience of working in a team

Desirable

• Care Certificate
• Evidence of ability to adapt and to be flexible in a changing and challenging work environment.
• Certified phlebotomy course or willingness to undertake course within first year of employment
• IT literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Peanut Ward, Queen Victoria Hospital

Holtye Road

East Grinstead

RH193DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Key result areas:

1.1 The post holder will be required to work as part of a skilled sleep team to support the provision of an effective and safe clinical service at Queen Victoria Hospital

1.2 Provide safe, efficient storage and maintenance of medical equipment. Act as liaison with suppliers and external maintenance providers to ensure prompt attention to faulty equipment.

1.3 Perform routine functional checks and calibration of CPAP devices.

1.4 Conduct first-line fault finding and basic repairs to CPAP devices and associatedequipment within competency.

1.5 Participate in complex equipment testing

1.6 Return or arrange return of equipment to Clinical Engineering where fault is outside own competencies.

1.7 Under the supervision of the clinical specialist team lead manage medical device stock levels ordering basic replacement parts, co-ordinate trials of new equipment liaising with company representatives.

1.8 Maintain up to date records of daily, weekly, monthly check lists and duties including training records co-ordinating with the appropriate Clinical Specialist Lead.

1.9 Once appropriately trained support Clinical Specialist Lead with the education and training on medical devices

1.10 Work as part of a team under minimal supervision to provide a safe, effective environment of care for patients, relatives and their carers. To ensure a comprehensive level of care is given, maintaining high standards and continuity of care.

1.11 To act as a support to the Decontamination Lead ensuring continuity of the service.

1.12 Highly developed physical skills ensuring accuracy and precision when maintaining CPAP devices and associated medical equipment, using appropriate tools and equipment.

1.13 Effectively liaise with multidisciplinary team, patients and their carers in a professional and compassionate manner. To escalate any concerns about a patients condition to the relevant practitioner immediately

1.14 Provide effective and supportive training and development to other HCAs and apprentices within the sleep department including assessing performance where required.

1.15 Acting as a positive role model for their peers, supporting other HCAs as required

1.16 Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation.

1.17 Maintain professionalism at all times and respect colleagues.

1.18 Identifying potential hazards in the workplace and dealing with them within own capability and/or reported promptly to relevant team leader.

1.19 Moving and handling of equipment, wheelchairs and trolleys

1.20 Carry out any other duties commensurate with the post

1.21 Follow Trust and departmental policies and procedures

1.22 May be required to comment on proposed changes to departmental policies, procedures

1.23 Follows departmental procedures and aware of limitations and seeks advice from clinical specialist team lead

1.24 Mainly guided by precedent and clearly defined operational policies and local training.

Person Specification

Experience

Essential

• Practical experience in the maintenance of medical devices
• Experience of caring for and supporting patients in a sleep disorder centre environment

Desirable

• Experience of supporting and training HCA's

Qualifications

Essential

• Level 4or Level 4 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through practical experience

Desirable

• Clinical, electrical or technical qualification

Knowledge

Essential

• Experience of medical device maintenance
• Decontamination training or experience
• Awareness of patient confidentiality and safeguarding
• Knowledge of training and development within a healthcare setting or willingness to undertake training

Skills

Essential

• Proven organisational skills, able to organise workload to meet deadlines
• Excellent communication skills both written and oral

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Rd

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To report a wide range of cross-sectional scans for general CT/ MRI and some plain film as required to RCR standard.

Participation in various regional MDTs.

Maintain a high standard of clinical expertise and care for the patient

Perform ultrasound scans and independently report own workload of patients, providing written reports to the referring clinician to RCR standard

Have an interest / training in a sub-specialty; ideally MSK

There is no on-call commitment

Support registrars, sonographers and reporting radiographers with mentorship and training.

Work with admin and junior staff for vetting queries, reporting escalations

Liaise with trust clinicians and GPs for clinical queries, critical escalation of findings

Undertake peer review and participate in research studies as required

Person Specification

GMC Registered

Essential

• GMC Registered

Desirable

• NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be based at Queen Victoria Hospital. It is essential that the applicant can demonstrate experience/training in the full range of Head and Neck imaging including ultrasound guided procedures.

The post holder will be expected to participate in the service assisting colleagues with all aspects of service delivery. The Consultants in the department have continued to develop sub-specialist interests and the new post-holder will be supported to develop a sub-specialty focus of their own.

In order to deliver a resilient service based in a small specialist Trust, the imaging department has in addition, continued to develop skill-mix in the department and a network radiology solution with SE2 Imaging Network with a view to enhancing 7 day working across the region in the future.

The post holder will be expected to demonstrate skills that would complement and expand the existing skill mix in the department.

The postholder will be expected to help support and develop reporting radiographers and sonographers within the department.

Person Specification

GMC Registered

Essential

• GMC registered

Desirable

• NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Theatre Specialist Clinical Leader is accountable for the delivery of safe, high quality nursing/allied health professional services and care to patients within theatres. This includes the professional and managerial leadership of staff and ensuring that clinical governance processes are firmly embedded within the area.

Person Specification

Qualification

Essential

• Registered Practitioner - ODP/RN - Diploma, Degree, Masters

Desirable

• Theatres Experience, accredited training

Experience

Essential

• oManagement and leadership experience

Desirable

• oExperience of working in complex/ challenging NHS settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital NHS Trust

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main tasks

• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:

Patient/Customer Care Responsibilities

• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public

Cleaning Responsibilities

• Remove / replace / clean curtains and blinds as necessary
• Clean all hard floors and mop daily.
• Empty, clean and replenish waste bins.
• Seal waste bags and carry out appropriate waste disposal procedures.
• Clean internal glass and ledges.
• Clean all sanitary areas.
• Maintain equipment in a clean and serviceable condition.
• Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
• Thoroughly clean beds.
• Replenish bed linen on patient discharge or as needed.
• Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
• Replenish consumables for example, paper towels, soap, toilet rolls.
• Adopt a flexible approach, as you may be required to work at any Trust site.
• Ensure the correct storage of all items.
• Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.
• Collect, wash and return water jugs.
• Collect and replace soiled linen.

Person Specification

Application Form

Essential

• QualificationsBasic numeracy and literacy
• ExperienceoTo have worked in a service/customer environment. oKnowledge of safe and hygienic cleaning duties and standards oPrevious knowledge and experience of domestic cleaning duties and standards. oExperience in the use of mechanical and electrical cleaning equipment. oExperience of working within a team environment oRelevant Experience of working within a team environment o
• KnowledgeoBasic Health and Safety knowledge oRange of routine work procedures requiring on the job training. oKnowledge of relevant policies, procedures, systems and regulations gained through induction and on the job training over a number of weeks not months or equivalent experience

Desirable

• Qualifications Cleaning and hygiene certificate oBasic Health & Safety Certificate
• Experience oPrevious working experience within an NHS environment within Domestic Services. oPrevious experience in a health care setting
• Knowledge oKnowledge of healthcare waste regulations oUnderstanding of infection control requirements oKnowledge of Basic Health & Safety oTo have an understanding of COSHH and Risk Assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Manage a varied and interesting caseload in Diagnostics.

Instinctively meet the needs of patients and their families, offering comfort and reassurance.

Run visual acuity and eye pressure checks.

Complete post-operative checks .

Assist with minor surgeries and specialist treatments.

Run a wide variety of diagnostic tests, including OCT, Pentacam, Visual Fields. IOL.

Assist with Pre assessment, ECGs and Phlebotomy and assess Local Anaesthetic questionnaires when needed

Cover and triage the SOS line with support of the on call Doctors.

Person Specification

Essential & desirable

Essential

• oSecondary education to GCSE level including English and Maths oLevel 3 Healthcare.
• oPrevious experience in a Care or Hospital environment

Desirable

• Additional Ophthalmic training courses, Level 2 Medications
• oPrevious Ophthalmic experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main tasks

• The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:

Patient/Customer Care Responsibilities

• To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
• Communication with colleagues, other members of staff, patients, visitors and members of the public

Cleaning Responsibilities

• Remove / replace / clean curtains and blinds as necessary
• Clean all hard floors and mop daily.
• Empty, clean and replenish waste bins.
• Seal waste bags and carry out appropriate waste disposal procedures.
• Clean internal glass and ledges.
• Clean all sanitary areas.
• Maintain equipment in a clean and serviceable condition.
• Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
• Thoroughly clean beds.
• Replenish bed linen on patient discharge or as needed.
• Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
• Replenish consumables for example, paper towels, soap, toilet rolls.
• Adopt a flexible approach, as you may be required to work at any Trust site.
• Ensure the correct storage of all items.
• Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.
• Collect, wash and return water jugs.
• Collect and replace soiled linen.

Person Specification

Application Form

Essential

• QualificationsBasic numeracy and literacy
• ExperienceoTo have worked in a service/customer environment. oKnowledge of safe and hygienic cleaning duties and standards oPrevious knowledge and experience of domestic cleaning duties and standards. oExperience in the use of mechanical and electrical cleaning equipment. oExperience of working within a team environment oRelevant Experience of working within a team environment o
• KnowledgeoBasic Health and Safety knowledge oRange of routine work procedures requiring on the job training. oKnowledge of relevant policies, procedures, systems and regulations gained through induction and on the job training over a number of weeks not months or equivalent experience

Desirable

• Qualifications Cleaning and hygiene certificate oBasic Health & Safety Certificate
• Experience oPrevious working experience within an NHS environment within Domestic Services. oPrevious experience in a health care setting
• Knowledge oKnowledge of healthcare waste regulations oUnderstanding of infection control requirements oKnowledge of Basic Health & Safety oTo have an understanding of COSHH and Risk Assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)