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Red House Surgery

Patient Services Administrator

Red House Surgery View all jobs

North East England

Permanent

Admin and Clerical

GBP 12 - 14 per year

Posted 8 day(s) ago

Reference: 2363013

Job summary

Job description

We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical Centre based at Anglia Ruskin University. Flexibility is essential to cover shift patterns across our opening hours, which are 08:00 am to 18.30 pm Monday to Friday

This position is part time, working 23 hours per week

Monday 08:00 - 18:00

Wednesday 13:00 - 18:00

Friday 08:00 - 18:00

We strive to promote a good work life balance and have a lovely working environment. We are looking for a friendly and reliable individual to join our multi-skilled administration team.

Main duties of the job

To be the main point of contact for patients, both via telephone, online and face-to-face. It will be the successful candidates job to direct patients to the most appropriate care and manage patient queries in a positive and helpful way.

The successful candidate will be responsible for:-

Greeting Patients and visitors
Answering incoming telephone calls
Booking, amend and cancelling appointments
Processing Patient referrals
Processing repeat prescriptions
Registering patients
document management
coding records,
liaising with external services
booking interpreters
dealing with test results.
General administration
In addition, responding to tasks from clinical and non-clinical staff
liaising with external community services and emergency services
Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.

The ideal candidate will be flexible, friendly, with excellent customer service and IT skills and work well within a team, whilst also able to use their own initiative.

Previous NHS administration experience would be advantageous but full training will be given to the right person with scope for career development.

About us

This is an exciting opportunity to join our friendly, well organised GP Practice in Cambridge. The position is a varied role in a fast paced environment, which would suit a motivated person with a can-do attitude.

We have a strong supportive management team and value our staff greatly. We provide an environment where they know they are appreciated and feel empowered to ensure we are the best we can be.

Excellent training and coaching will be provided. We are looking for the right person to join our team experience in a similar role would be beneficial but not essential.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£12.71 to £14.08 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2625-26-0007

Job locations

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Anglia Ruskin University

East Road

Cambridge

CB1 1PT

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Post Titl: Patient Services Administrator

Responsible to: Practice Manager

Job Summary

Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.

Main Duties and Responsibilities

Patient Care

Dealing with patients, visitors and other health professionals either in person or on the telephone

To administer the appointment booking system

To answer patient enquiries with the support of other practice staff as necessary

Administrative

To prepare repeat prescriptions in accordance with the practice policies and protocols.
Scanning of referral letters, medical reports etc directly into patients electronic notes.
To prepare & process referrals using the e-referral system.
To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
Entering new patient registrations and updating patient information onto the database.
To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.

Team working

Develop, apply and disseminate to all reception team own areas of knowledge and expertise
Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
Understanding of requirement of confidentiality at all times
The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Job description

Job responsibilities

JOB DESCRIPTION

Post Titl: Patient Services Administrator

Responsible to: Practice Manager

Job Summary

Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.

Main Duties and Responsibilities

Patient Care

Dealing with patients, visitors and other health professionals either in person or on the telephone

To administer the appointment booking system

To answer patient enquiries with the support of other practice staff as necessary

Administrative

To prepare repeat prescriptions in accordance with the practice policies and protocols.
Scanning of referral letters, medical reports etc directly into patients electronic notes.
To prepare & process referrals using the e-referral system.
To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
Entering new patient registrations and updating patient information onto the database.
To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.

Team working

Develop, apply and disseminate to all reception team own areas of knowledge and expertise
Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
Understanding of requirement of confidentiality at all times
The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths
Excellent communication and administration skills are necessary
Computer Literate

Desirable

Experience and knowledge of medical terminology
Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
Previous experience of working with System One

Experience

Desirable

Experience and knowledge of medical terminology preferred, but not essential.
Experience as medical receptionist or administrator preferred, but not essential.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths
Excellent communication and administration skills are necessary
Computer Literate

Desirable

Experience and knowledge of medical terminology
Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
Previous experience of working with System One

Experience

Desirable

Experience and knowledge of medical terminology preferred, but not essential.
Experience as medical receptionist or administrator preferred, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Red House Surgery

Patient Services Administrator

Red House Surgery View all jobs

North East England

Permanent

Admin and Clerical

GBP 12 - 14 per year

Posted 8 day(s) ago

Reference: 2363004

Job summary

Job description

We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical Centre based at Anglia Ruskin University. Flexibility is essential to cover shift patterns across our opening hours, which are 08:00 am to 18.30 pm Monday to Friday

This position is part time, working 22 hours per week

Tuesday 14:00 - 18:00

Thursday 08:00 - 18:00

Friday 08:00 - 18:00

We strive to promote a good work life balance and have a lovely working environment. We are looking for a friendly and reliable individual to join our multi-skilled administration team.

Main duties of the job

To be the main point of contact for patients, both via telephone, online and face-to-face. It will be the successful candidates job to direct patients to the most appropriate care and manage patient queries in a positive and helpful way.

The successful candidate will be responsible for:-

Greeting Patients and visitors
Answering incoming telephone calls
Booking, amend and cancelling appointments
Processing Patient referrals
Processing repeat prescriptions
Registering patients
document management
coding records,
liaising with external services
booking interpreters
dealing with test results.
General administration
In addition, responding to tasks from clinical and non-clinical staff
liaising with external community services and emergency services
Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.

The ideal candidate will be flexible, friendly, with excellent customer service and IT skills and work well within a team, whilst also able to use their own initiative.

Previous NHS administration experience would be advantageous but full training will be given to the right person with scope for career development.

About us

This is an exciting opportunity to join our friendly, well organised GP Practice in Cambridge. The position is a varied role in a fast paced environment, which would suit a motivated person with a can-do attitude.

We have a strong supportive management team and value our staff greatly. We provide an environment where they know they are appreciated and feel empowered to ensure we are the best we can be.

Excellent training and coaching will be provided. We are looking for the right person to join our team experience in a similar role would be beneficial but not essential.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£12.71 to £14.08 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2625-26-0009

Job locations

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Anglia Ruskin University

East Road

Cambridge

CB1 1PT

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Post Titl: Patient Services Administrator

Responsible to: Practice Manager

Job Summary

Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.

Main Duties and Responsibilities

Patient Care

Dealing with patients, visitors and other health professionals either in person or on the telephone

To administer the appointment booking system

To answer patient enquiries with the support of other practice staff as necessary

Administrative

To prepare repeat prescriptions in accordance with the practice policies and protocols.
Scanning of referral letters, medical reports etc directly into patients electronic notes.
To prepare & process referrals using the e-referral system.
To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
Entering new patient registrations and updating patient information onto the database.
To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.

Team working

Develop, apply and disseminate to all reception team own areas of knowledge and expertise
Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
Understanding of requirement of confidentiality at all times
The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Job description

Job responsibilities

JOB DESCRIPTION

Post Titl: Patient Services Administrator

Responsible to: Practice Manager

Job Summary

Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.

Main Duties and Responsibilities

Patient Care

Dealing with patients, visitors and other health professionals either in person or on the telephone

To administer the appointment booking system

To answer patient enquiries with the support of other practice staff as necessary

Administrative

To prepare repeat prescriptions in accordance with the practice policies and protocols.
Scanning of referral letters, medical reports etc directly into patients electronic notes.
To prepare & process referrals using the e-referral system.
To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
Entering new patient registrations and updating patient information onto the database.
To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.

Team working

Develop, apply and disseminate to all reception team own areas of knowledge and expertise
Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
Understanding of requirement of confidentiality at all times
The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to Practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths
Excellent communication and administration skills are necessary
Computer Literate

Desirable

Experience and knowledge of medical terminology
Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
Previous experience of working with System One

Experience

Desirable

Experience and knowledge of medical terminology preferred, but not essential.
Experience as medical receptionist or administrator preferred, but not essential.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths
Excellent communication and administration skills are necessary
Computer Literate

Desirable

Experience and knowledge of medical terminology
Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
Previous experience of working with System One

Experience

Desirable

Experience and knowledge of medical terminology preferred, but not essential.
Experience as medical receptionist or administrator preferred, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Red House Surgery

Salaried GP

Red House Surgery View all jobs

North East England

Permanent

GP/General Practitioner

Posted 22 day(s) ago

Reference: 2333420

Job summary

This is an exciting opportunity to join our friendly, well-organised GP training and Cambridge University teaching practice. To support our practice's approach to a favourable work/life balance, we are looking for a Salaried GP to work 6 sessions per week. We are keen to employ an enthusiastic and motivated GP who will bring a compassionate approach to patient care and become a valuable member of our successful practice team.

Main duties of the job

Salaried GPs work as part of the team, sharing duties on different days, e.g.

Conducting telephone and video consultations with patients
Seeing patients face-to-face, including home visits where needed
Duty doctor/back up doctor responsible for triaging 'same day' patient concerns via telephone or AccuRx triage
Checking and signing repeat prescriptions
Checking and filing test results and medical reports
Making referrals and signposting patients
Working to achieve high standards on QOF targets by completing reviews and creating care plans for patients
Supporting student doctors through shared consultations and debriefing sessions
Sharing personal expertise through tutorials
Completing requests for medical forms and private reports
Authorising SARs

About us

The Red House Surgery is a friendly and hard-working organisation. Clinical staff include twelve GPs, GP registrars, clinical pharmacy team, personalised care team, physiotherapists, advanced clinical practitioner, nurses and GPA's. Non-clinical staff include managers and a team of patient services administrators

Our branch surgery is located at Anglia Ruskin University in Cambridge and provides an opportunity to work with students and staff at the University.

We are a forward thinking and pro-active surgery, always aiming to maintain the highest standards of practice to deliver excellent care to our patients, as well as protecting the safety and well-being of staff. All departments work together to achieve our aims and mutual support is a key aspect of our ethos.

As GP practice is continually evolving, we adapt quickly to new ways of doing things and embrace improvements to practice and technology as they become available.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A2625-26-0004

Job locations

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Anglia Ruskin University

East Road

CAMBRIDGE

CB1 1PT

United Kingdom

Job description

Job responsibilities

To provide safe and effective General Medical Services, including enhanced services, to patients of and visiting the practice.
Work with the Partners and Practice Manager to effectively manage the practice including workload and availability while ensuring quality care and supporting colleagues.

Professional Responsibilities

It is a condition of your employment that you are, and remain, on the GMC register and a member of a recognised Defence Organisation.

To work within The Good Practice Guidelines and to agreed practice protocols.

To maintain high standards of clinical practice by ensuring the application of available evidence based research and agreed protocols.

To work in collaboration with the Primary Health Care team to address identified individual and population needs.

Participate in training and education programmes.

To identify and address own learning needs by participation in the processes of personal professional and practice development planning. To maintain/update PDP, through the appraisal and accreditation system.

To participate in clinical audits within the practice.

To maintain accurate and contemporaneous patient records and registers in accordance with practice policy.

Clinical Responsibilities to include:

To provide General Medical Services to registered and visiting patients of the practice.

The practice provides a range of enhanced services and you will be required to provide these services also, in accordance with the relevant Service Level Agreements.

To take responsibility for your patients, i.e. following up tests, complete relevant paperwork for them, including Medical Attendance Reports from insurance companies and answering queries relating to your patients.

To participate in the Duty Doctor/Triage Doctor and Repeat Prescription Doctor (electronic and paper systems) rotas, from 08.30 - 18.00, and to arrange to swap duty days when necessary to enable annual or other leave.

To participate in the training of medical students that are assigned to the practice.

To action your message screen on each of your working days, ensuring all messages have been actioned before leaving at the end of each day.

To read and action your daily incoming post

To participate in the Buddy system, providing cover for a specific colleague during their absence.

To liaise with the partners regarding any problem patients you may encounter.

Additional responsibilities.

Work constructively and supportively with the partners and Practice Business Manager.
Contribute actively to change and development processes in the practice including those processes which are in partnership with other organisations.
Prepare for, attend meetings and contribute to practice decision-making processes.
Develop and maintain positive and collaborative working relationships with the whole practice team including giving explicit praise where it is merited.
Contribute to developing and maintaining practice systems.
To attend and participate in regular practice based and external meetings such as Clinical Governance, Practice Development, GP Contract, Primary Health Care Team etc. If these meetings are held outside normal working hours, reasonable notice will be given and you will receive time off in lieu.

To participate in and operate clinical governance methods and systems approved by the relevant body, eg medical audit or quality assurance initiatives.

To work with other members of the team towards the achievement of the practice objectives.

To work with other members of the team towards the achievement of practice targets, such as QOF, prescribing etc.

To work with other members of the team towards the achievement of targets defined in raising standards in primary care.

To work with and support the partners in meeting and sustaining CQC targets.

Job description Job responsibilities To provide safe and effective General Medical Services, including enhanced services, to patients of and visiting the practice. Work with the Partners and Practice Manager to effectively manage the practice including workload and availability while ensuring quality care and supporting colleagues. Professional Responsibilities It is a condition of your employment that you are, and remain, on the GMC register and a member of a recognised Defence Organisation.To work within The Good Practice Guidelines and to agreed practice protocols.To maintain high standards of clinical practice by ensuring the application of available evidence based research and agreed protocols.To work in collaboration with the Primary Health Care team to address identified individual and population needs.Participate in training and education programmes.To identify and address own learning needs by participation in the processes of personal professional and practice development planning. To maintain/update PDP, through the appraisal and accreditation system.To participate in clinical audits within the practice.To maintain accurate and contemporaneous patient records and registers in accordance with practice policy.Clinical Responsibilities to include:To provide General Medical Services to registered and visiting patients of the practice. The practice provides a range of enhanced services and you will be required to provide these services also, in accordance with the relevant Service Level Agreements.To take responsibility for your patients, i.e. following up tests, complete relevant paperwork for them, including Medical Attendance Reports from insurance companies and answering queries relating to your patients.To participate in the Duty Doctor/Triage Doctor and Repeat Prescription Doctor (electronic and paper systems) rotas, from 08.30 - 18.00, and to arrange to swap duty days when necessary to enable annual or other leave. To participate in the training of medical students that are assigned to the practice.To action your message screen on each of your working days, ensuring all messages have been actioned before leaving at the end of each day.To read and action your daily incoming postTo participate in the Buddy system, providing cover for a specific colleague during their absence. To liaise with the partners regarding any problem patients you may encounter.Additional responsibilities. Work constructively and supportively with the partners and Practice Business Manager. Contribute actively to change and development processes in the practice including those processes which are in partnership with other organisations. Prepare for, attend meetings and contribute to practice decision-making processes. Develop and maintain positive and collaborative working relationships with the whole practice team including giving explicit praise where it is merited. Contribute to developing and maintaining practice systems. To attend and participate in regular practice based and external meetings such as Clinical Governance, Practice Development, GP Contract, Primary Health Care Team etc. If these meetings are held outside normal working hours, reasonable notice will be given and you will receive time off in lieu. To participate in and operate clinical governance methods and systems approved by the relevant body, eg medical audit or quality assurance initiatives. To work with other members of the team towards the achievement of the practice objectives. To work with other members of the team towards the achievement of practice targets, such as QOF, prescribing etc. To work with other members of the team towards the achievement of targets defined in raising standards in primary care. To work with and support the partners in meeting and sustaining CQC targets.

Person Specification

Qualifications

Essential

On Performers list.

Desirable

Special interest in area of medicine relevant to General Practice.

Experience

Essential

Experience of working in a primary care setting

Desirable

Experience of working within an area of special clinical interest

Skills and attitudes

Essential

Excellent communication skills.
High level of commitment to patient care.
Willingness to be part of a busy team of practitioners.
Ability to manage a varied workload with confidence and efficiency.

Desirable

Confident in use of a variety of IT platforms, e.g. AccuRx, Ardens or similar, to communicate with patients and manage care, referrals, QOF work etc.
Keen to promote the use of new initiatives to continually develop and improve the work of the surgery and provide excellent results for patients.

Person Specification Qualifications Essential On Performers list. Desirable Special interest in area of medicine relevant to General Practice. Experience Essential Experience of working in a primary care setting Desirable Experience of working within an area of special clinical interest Skills and attitudes Essential Excellent communication skills. High level of commitment to patient care. Willingness to be part of a busy team of practitioners. Ability to manage a varied workload with confidence and efficiency. Desirable Confident in use of a variety of IT platforms, e.g. AccuRx, Ardens or similar, to communicate with patients and manage care, referrals, QOF work etc. Keen to promote the use of new initiatives to continually develop and improve the work of the surgery and provide excellent results for patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Red House Surgery

Practice Nurse

Red House Surgery View all jobs

Cambridgeshire (county), East of England

Permanent

GP/General Practitioner

Posted 22 day(s) ago

Reference: A2625-26-0005

Job summary

The Red House Surgery is delighted to offer a full-time position for an experienced practice nurse within a busy, friendly and supportive NHS GP practice team. Hours are negotiable

This post requires an enthusiastic, very organised and friendly person who has the ability to adapt to a variety of duties and who is willing to take on any tasks that may be required to ensure the smooth running of our surgery.

Experience in practice nursing is desirable.

Pay is negotiable, pending experience.

**Please note that this is not a nurse practitioner role.**

Employment commencement date: as soon as possible.

Please note the vacancy may close before the advertised closing date if sufficient suitable applications are received.

Main duties of the job

The successful candidate will demonstrate flexibility, good communication skills, and an ability to work as a team member as well as using own initiative.

This is an excellent opportunity to further develop your clinical skills. The post holder will be a registered nurse with a NMC PIN, and General Practice nursing experience. They will demonstrate a commitment to further learning and development to improve overall health and well being of our patients.

Core duties include:

Childhood, travel and other routine immunisations and injections

Women's health including cervical screening, contraception and HRT checks

Wound care

Chronic disease management of long term conditions

Ear irrigation.

Smoking cessation advice.

About us

We are a team proactive nursing team, consisting of a lead nurse, and two practice nurses who work alongside 3 GP partners, 9 salaried GPs, 2 Registrars, a General Practice Assistant, Clinical Pharmacist, Pharmacy Technician and an Advanced Clinical Practitioner.

Our personalised care team consists of a Social Prescriber and three Care Co-Ordinators

For the successful candidate we offer:

A comprehensive induction programme

5.6 weeks annual leave (pro rata)

NHS Pension Scheme

Various internal and external training opportunities

A chance to join our enthusiastic and friendly nursing team with opportunities to develop individual and team practices.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2625-26-0005

Job locations

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Job description

Job responsibilities

The role is to provide high quality nursing services, which includes health promotion, to the practice population in collaboration with the Primary Health Care Team, meeting the needs of the patients and supporting the delivery of the practice policies and procedures. The post holder will work within their professional competence in accordance with the NMC Code of Professional Conduct and Scope of Professional Practice.

1. Professional Responsibilities

To work within NMC Guidelines and to agreed practice protocols

To maintain high standards of clinical practice by ensuring the application of available evidence based research and agreed protocols

To work in collaboration with the Primary Health Care team to address identified individual and population needs

To identify and address own learning needs by participation in the processes of personal professional and practice development planning

To access clinical supervision

To maintain accurate and contemporaneous patient records and registers in accordance with practice policy

To maintain confidentiality in accordance with NMC and agreed Practice and Information Governance policy.

2. Clinical Responsibilities to include;

To manage treatment room consultations such as minor injuries, wound dressings and treatment of leg ulcers, suture removal, ear examination and syringing.

Administer routine injections in accordance with the practice policy i.e.

Childhood and adult immunisations in accordance with national guidelines.
Flu vaccinations, travel vaccines and completion of patient vaccination records.
Anti-psychotic injections, Vitamin B12 injections and contraceptive injections.

To undertake nurse chronic disease consultations such as diabetes and asthma reviews.

Provide women's health services including cervical cytology and advice on contraception and the menopause according to practice policy.

To undertake investigative procedures including venepuncture and ECG

To prepare and assist with minor surgical procedures

To prepare and assist with the fitting of IUCDs

To prepare and assist with the removal of Implants

To assist in and perform routine tasks related to patient care as directed by Lead Practice Nurse, GPs and Practice Business Manager.

To be responsible for the assessment of health needs of patients and the provision of care/treatment in conjunction with the GP, other members of the PHCT or independently, undertaken ongoing evaluation of the care/treatment outcomes, modifying practice as necessary and documenting progress.

3. Additional responsibilities

To liaise and refer to other health care professionals, attend and participate in practice meetings on a regular basis, report any areas of concern

To support and participate in the development of practice policies and protocols and the implementation of.

To attend and participate in practice meetings on a regular basis

To develop effective communication pathways with all members of the practice team.

To provide a friendly, happy and positive working environment for both staff and patients

To work with other members of the team towards the achievement of targets defined in raising standards in primary care.

To ensure your treatment room is fully stocked and clean at all times.

To ensure infection control guidelines are maintained.

To assist in and perform routine admin tasks related to patient care as directed by Lead Practice Nurse, GPs and Practice Business Manager.

The list of duties as outlined is not intended to be exhaustive, but indicates the main responsibilities.

Job description

Job responsibilities

The role is to provide high quality nursing services, which includes health promotion, to the practice population in collaboration with the Primary Health Care Team, meeting the needs of the patients and supporting the delivery of the practice policies and procedures. The post holder will work within their professional competence in accordance with the NMC Code of Professional Conduct and Scope of Professional Practice.

1. Professional Responsibilities

To work within NMC Guidelines and to agreed practice protocols

To maintain high standards of clinical practice by ensuring the application of available evidence based research and agreed protocols

To work in collaboration with the Primary Health Care team to address identified individual and population needs

To identify and address own learning needs by participation in the processes of personal professional and practice development planning

To access clinical supervision

To maintain accurate and contemporaneous patient records and registers in accordance with practice policy

To maintain confidentiality in accordance with NMC and agreed Practice and Information Governance policy.

2. Clinical Responsibilities to include;

To manage treatment room consultations such as minor injuries, wound dressings and treatment of leg ulcers, suture removal, ear examination and syringing.

Administer routine injections in accordance with the practice policy i.e.

Childhood and adult immunisations in accordance with national guidelines.
Flu vaccinations, travel vaccines and completion of patient vaccination records.
Anti-psychotic injections, Vitamin B12 injections and contraceptive injections.

To undertake nurse chronic disease consultations such as diabetes and asthma reviews.

Provide women's health services including cervical cytology and advice on contraception and the menopause according to practice policy.

To undertake investigative procedures including venepuncture and ECG

To prepare and assist with minor surgical procedures

To prepare and assist with the fitting of IUCDs

To prepare and assist with the removal of Implants

To assist in and perform routine tasks related to patient care as directed by Lead Practice Nurse, GPs and Practice Business Manager.

To be responsible for the assessment of health needs of patients and the provision of care/treatment in conjunction with the GP, other members of the PHCT or independently, undertaken ongoing evaluation of the care/treatment outcomes, modifying practice as necessary and documenting progress.

3. Additional responsibilities

To liaise and refer to other health care professionals, attend and participate in practice meetings on a regular basis, report any areas of concern

To support and participate in the development of practice policies and protocols and the implementation of.

To attend and participate in practice meetings on a regular basis

To develop effective communication pathways with all members of the practice team.

To provide a friendly, happy and positive working environment for both staff and patients

To work with other members of the team towards the achievement of targets defined in raising standards in primary care.

To ensure your treatment room is fully stocked and clean at all times.

To ensure infection control guidelines are maintained.

To assist in and perform routine admin tasks related to patient care as directed by Lead Practice Nurse, GPs and Practice Business Manager.

The list of duties as outlined is not intended to be exhaustive, but indicates the main responsibilities.

Person Specification

Experience

Essential

Proven clinical practice (revalidation)
Experience of utilising reflective practice.
Experience of medical and surgical nursing care.
At least 2 years post-registration.

Desirable

Experience of working in a GP practice.
An understanding of the current nursing agenda.
Awareness of broader issues within Primary Care and the NHS.
Understanding of safeguarding adults and children.

Knowledge and skills

Essential

Good knowledge of NMC Code of Conduct and guidelines of professional practice.
Health and safety awareness.
Quality issues and Clinical Governance awareness.
Awareness of need to demonstrate a professional appearance and
behaviour.
Excellent communication and organisational skills.
Computer literate.
Able to manage own workload.
Punctuality and reliability.
Able to work under pressure.
Willingness to adapt to change as the organisation develops.
Intramuscular and subcutaneous injections, dressings, ECG, venepuncture.
Able to assist GPs with sterile procedures.
Understanding of chronic disease management.

Desirable

Knowledge of SystmOne.
Flexible approach to working in line with service requirements.

Qualifications

Essential

Degree or DipHE in Nursing Studies.
Current registration with NMC on part one or two of the register as a
trained nurse.
Current revalidation.
At least 2 years post registration experience in an acute or community setting.

Desirable

Practice Nurse qualification/experience.
Chronic condition management qualification, such as Warwick course, for diabetes, asthma, COPD.

Person Specification

Experience

Essential

Proven clinical practice (revalidation)
Experience of utilising reflective practice.
Experience of medical and surgical nursing care.
At least 2 years post-registration.

Desirable

Experience of working in a GP practice.
An understanding of the current nursing agenda.
Awareness of broader issues within Primary Care and the NHS.
Understanding of safeguarding adults and children.

Knowledge and skills

Essential

Good knowledge of NMC Code of Conduct and guidelines of professional practice.
Health and safety awareness.
Quality issues and Clinical Governance awareness.
Awareness of need to demonstrate a professional appearance and
behaviour.
Excellent communication and organisational skills.
Computer literate.
Able to manage own workload.
Punctuality and reliability.
Able to work under pressure.
Willingness to adapt to change as the organisation develops.
Intramuscular and subcutaneous injections, dressings, ECG, venepuncture.
Able to assist GPs with sterile procedures.
Understanding of chronic disease management.

Desirable

Knowledge of SystmOne.
Flexible approach to working in line with service requirements.

Qualifications

Essential

Degree or DipHE in Nursing Studies.
Current registration with NMC on part one or two of the register as a
trained nurse.
Current revalidation.
At least 2 years post registration experience in an acute or community setting.

Desirable

Practice Nurse qualification/experience.
Chronic condition management qualification, such as Warwick course, for diabetes, asthma, COPD.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Red House Surgery

Address

96 Chesterton Road

Cambridge

CB4 1ER

United Kingdom

Employer's website

https://www.redhousesurgery.nhs.uk/ (Opens in a new tab)