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Showing 34 results
Ward Housekeeper
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Grounds and Maintenance Worker
Job summary Our housekeeping team are currently recruiting for a Ward Housekeeper, whose role is to maintain a safe, clean and tidy environment for our patie...
3 day(s) ago
Ward Housekeeper
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Grounds and Maintenance Worker
Job summary Our housekeeping team are currently recruiting for a Ward Housekeeper, whose role is to maintain a safe, clean and tidy environment for our patie...
3 day(s) ago
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday.
7 day(s) ago
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday.
7 day(s) ago
Theatre Scrub Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary The Theatre Scrub Practitioner will operate within a dynamic orthopaedic department, supporting a range of subspecialties including hip and knee...
8 day(s) ago
Theatre Scrub Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary The Theatre Scrub Practitioner will operate within a dynamic orthopaedic department, supporting a range of subspecialties including hip and knee...
8 day(s) ago
Bank Registered Nurse
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are currently recruiting Registered Nurses who are looking for flexible working opportunities or additional hours to join our Nurse Bank.
8 day(s) ago
Bank Registered Nurse
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are currently recruiting Registered Nurses who are looking for flexible working opportunities or additional hours to join our Nurse Bank.
8 day(s) ago
Inpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Previous applicants need not apply We are seeking to recruit an Inpatient Booking Clerk to join the busy in-patient section of the Access Team.
10 day(s) ago
Inpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Previous applicants need not apply We are seeking to recruit an Inpatient Booking Clerk to join the busy in-patient section of the Access Team.
10 day(s) ago
Pre Operative Assessment Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary Come and join a forward thinking Pre-Operative Assessment Unit, as the post holder you will be required to work as part of the multidisciplinary...
15 day(s) ago
Pre Operative Assessment Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary Come and join a forward thinking Pre-Operative Assessment Unit, as the post holder you will be required to work as part of the multidisciplinary...
15 day(s) ago
Theatre Sterile Services Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary The Theatre Unit at RJAH comprises of 12 Theatres; 10 are located in the main theatre unit and 2 in our 'Menzies' unit, alongside a Recovery unit...
16 day(s) ago
Theatre Sterile Services Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary The Theatre Unit at RJAH comprises of 12 Theatres; 10 are located in the main theatre unit and 2 in our 'Menzies' unit, alongside a Recovery unit...
16 day(s) ago
Locum Consultant Orthopaedic and Oncology Surgeon
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
General Surgeon
Job summary We are seeking a Locum Orthopaedic Surgeon to work with the Trust for a period of 6 months in the first instance, within the Trust Bone Tumour Se...
21 day(s) ago
Locum Consultant Orthopaedic and Oncology Surgeon
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
General Surgeon
Job summary We are seeking a Locum Orthopaedic Surgeon to work with the Trust for a period of 6 months in the first instance, within the Trust Bone Tumour Se...
21 day(s) ago
Named Nurse Adult Safeguarding
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Registered Nurse/RN
Job summary The post supports the delivery of adult safeguarding within a clinical governance framework, promoting safeguarding as a core responsibility acro...
22 day(s) ago
Named Nurse Adult Safeguarding
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Registered Nurse/RN
Job summary The post supports the delivery of adult safeguarding within a clinical governance framework, promoting safeguarding as a core responsibility acro...
22 day(s) ago
Unit General Manager - Private Patient Service
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 66,582 - 77,368 per year
Health Service Manager/Administrator
Job summary The postholder is responsible for the strategic leadership, operational delivery and commercial development of Private Patient Services across th...
22 day(s) ago
Unit General Manager - Private Patient Service
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 66,582 - 77,368 per year
Health Service Manager/Administrator
Job summary The postholder is responsible for the strategic leadership, operational delivery and commercial development of Private Patient Services across th...
22 day(s) ago
Clinical Fellowship - Arthroplasty
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Shropshire and Staffordshire, West Midlands
GBP 77,348 per year
Emergency Medicine Physician
Job summary The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH), Oswestry, is delighted to offer the Oswestry McGeoch Fellowship, a post-CCT fellowship…
1 day(s) ago
Clinical Fellowship - Arthroplasty
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Shropshire and Staffordshire, West Midlands
GBP 77,348 per year
Emergency Medicine Physician
Job summary The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH), Oswestry, is delighted to offer the Oswestry McGeoch Fellowship, a post-CCT fellowship…
1 day(s) ago
Radiology Private Practice Junior Business Manager
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Emergency Medicine Physician
Job summary The Radiology Private Practice (Junior) Business Manager is responsible for supporting the effective operational delivery, coordination and perform…
2 day(s) ago
Radiology Private Practice Junior Business Manager
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Emergency Medicine Physician
Job summary The Radiology Private Practice (Junior) Business Manager is responsible for supporting the effective operational delivery, coordination and perform…
2 day(s) ago
Senior Medical Secretary
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Emergency Medicine Physician
Job summary The Senior Medical Secretary provides an efficient and comprehensive professional secretarial service to the Consultants, their Team and the wider…
3 day(s) ago
Senior Medical Secretary
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Emergency Medicine Physician
Job summary The Senior Medical Secretary provides an efficient and comprehensive professional secretarial service to the Consultants, their Team and the wider…
3 day(s) ago
Outpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Previous applicants need not apply We are seeking to recruit an Outpatient Booking Co-ordinator to join the busy outpatient section of the MSK book…
4 day(s) ago
Outpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Previous applicants need not apply We are seeking to recruit an Outpatient Booking Co-ordinator to join the busy outpatient section of the MSK book…
4 day(s) ago
Radiology Private Practice Junior Business Manager
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Emergency Medicine Physician
Job summary The Radiology Private Practice (Junior) Business Manager is responsible for supporting the effective operational delivery, coordination and perform…
8 day(s) ago
Radiology Private Practice Junior Business Manager
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Emergency Medicine Physician
Job summary The Radiology Private Practice (Junior) Business Manager is responsible for supporting the effective operational delivery, coordination and perform…
8 day(s) ago
Bank Receptionist - Radiology Team
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary We are recruiting Receptionists to join our Bank of Temporary Workers to support with reception cover.
10 day(s) ago
Bank Receptionist - Radiology Team
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary We are recruiting Receptionists to join our Bank of Temporary Workers to support with reception cover.
10 day(s) ago
Clinical Pharmacy Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary An exciting opportunity exists for a Clinical Pharmacy Technician to assist the department in the delivery of a comprehensive medicines management…
11 day(s) ago
Clinical Pharmacy Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary An exciting opportunity exists for a Clinical Pharmacy Technician to assist the department in the delivery of a comprehensive medicines management…
11 day(s) ago
Access Team Bank Administration Support
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary We are seeking to recruit a new bank member of staff to support us with a number of admin functions across the Access Team.
11 day(s) ago
Access Team Bank Administration Support
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary We are seeking to recruit a new bank member of staff to support us with a number of admin functions across the Access Team.
11 day(s) ago
Admin Team Lead (Musculoskeletal Services Shropshire and Telford)
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary The Team Leads ensure the Administrative and Booking Coordinators manage and co-ordinate the outpatient pathway from the Electronic Referral System…
17 day(s) ago
Admin Team Lead (Musculoskeletal Services Shropshire and Telford)
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary The Team Leads ensure the Administrative and Booking Coordinators manage and co-ordinate the outpatient pathway from the Electronic Referral System…
17 day(s) ago
Registered Nurse (Sheldon Ward)
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for a registered nurse (maternity leave cover) to join our established ward team.
17 day(s) ago
Registered Nurse (Sheldon Ward)
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for a registered nurse (maternity leave cover) to join our established ward team.
17 day(s) ago
Ward Housekeeper - Midlands Centre for Spinal Injuries
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary The Midland Centre for Spinal Injuries (MCSI) are currently recruiting for a Ward Housekeeper, whose role is to maintain a safe, clean and tidy env…
17 day(s) ago
Ward Housekeeper - Midlands Centre for Spinal Injuries
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary The Midland Centre for Spinal Injuries (MCSI) are currently recruiting for a Ward Housekeeper, whose role is to maintain a safe, clean and tidy env…
17 day(s) ago
Radiology Booking Co-Ordinator/Receptionist
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist to join our team.
17 day(s) ago
Radiology Booking Co-Ordinator/Receptionist
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist to join our team.
17 day(s) ago
Radiology Booking Co-Ordinator/Receptionist
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist (6 month fixed-term contract) to join our team.
17 day(s) ago
Radiology Booking Co-Ordinator/Receptionist
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist (6 month fixed-term contract) to join our team.
17 day(s) ago
Apprentice Operating Department Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 21 - 29,282 per year
Emergency Medicine Physician
Job summary This role is a three year training programme, combining work based and academic learning between RJAH; other local Trusts and Edgehill University.
17 day(s) ago
Apprentice Operating Department Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 21 - 29,282 per year
Emergency Medicine Physician
Job summary This role is a three year training programme, combining work based and academic learning between RJAH; other local Trusts and Edgehill University.
17 day(s) ago
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday.
17 day(s) ago
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday.
17 day(s) ago
Ward Housekeeper
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2371995
Job summary
Our housekeeping team are currently recruiting for a Ward Housekeeper, whose role is to maintain a safe, clean and tidy environment for our patients. We have the following posts available:
1x 18 hour fixed term post available for 9-12 months (to be confirmed) for Maternity cover
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
We are looking for a dedicated and caring individuals, who will take pride in ensuring a safe and clean ward environment and contributing to patient care.
The role itself is physically demanding but rewarding. Experience of cleaning in the work place and hospitality would be beneficial. This position is in addition to the domestic positions on the ward and will involve a range of duties.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
224-PA20260703735-A
Job locations
Robert Jones and Agnes Hunt Hospital
Twympath Lane
Gobowen
SY10 7AG
United Kingdom
Job description
Job responsibilities
- To maintain cleanliness and appropriate storage of equipment and furnishings within the ward area as defined by Trust approved cleaning responsibility document.
- To support effective cleaning by ensuring the ward environment is free from unnecessary items or equipment.
- Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per schedules provided.
- To support, as required, enhanced cleaning provision including increased frequency of rooms and bays as required by Infection Prevention & Control Standards.
- To ensure the ward kitchen(s) are kept clean, tidy, and stocked and that fridge temperatures are monitored daily. Responsible for returning temperature record sheets to housekeeping manager monthly.
- To ensure the ward kitchen is managed in line with Food Safety Policy and Procedure, including adhering to stock control, labelling, allergen management and other relevant guidance.
- To support the delivery of meal and beverage service and, as required, ad hoc requests to support patients nutritional needs for example collecting additional meals or snack from the main kitchen or restaurant.
- To support in non-clinical duties in relation to patient needs.
- To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
- To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
- Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
- Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
- Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place.
- To respond to any actions that may arise from cleaning, infection control, or other relevant audits.
- Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Datix.
- To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
- To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
- To ensure patients privacy and dignity is maintained throughout your work.
- Report any problems that might arise from your duties.
- Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
- Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
- Co-operate fully when new methods of work or frequencies of cleaning are introduced.
- Demonstrate own activities/tasks to new employees on a work shadowing basis.
Job description Job responsibilities To maintain cleanliness and appropriate storage of equipment and furnishings within the ward area as defined by Trust approved cleaning responsibility document. To support effective cleaning by ensuring the ward environment is free from unnecessary items or equipment. Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per schedules provided. To support, as required, enhanced cleaning provision including increased frequency of rooms and bays as required by Infection Prevention & Control Standards. To ensure the ward kitchen(s) are kept clean, tidy, and stocked and that fridge temperatures are monitored daily. Responsible for returning temperature record sheets to housekeeping manager monthly. To ensure the ward kitchen is managed in line with Food Safety Policy and Procedure, including adhering to stock control, labelling, allergen management and other relevant guidance. To support the delivery of meal and beverage service and, as required, ad hoc requests to support patients nutritional needs for example collecting additional meals or snack from the main kitchen or restaurant. To support in non-clinical duties in relation to patient needs. To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given. To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection. Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism. Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism. Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place. To respond to any actions that may arise from cleaning, infection control, or other relevant audits. Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Datix. To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others. To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy. To ensure patients privacy and dignity is maintained throughout your work. Report any problems that might arise from your duties. Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required. Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off. Co-operate fully when new methods of work or frequencies of cleaning are introduced. Demonstrate own activities/tasks to new employees on a work shadowing basis.
Person Specification
Qualifications/Training
Essential
- Level 2 award in food safety (or willingness to complete)
Desirable
- Load Handling
- Health & safety
- COSHH
Skills/Competencies
Essential
- Adaptable to change
- Good communication skills
- To undertake best and safe practices under health & safety guidelines
- Ability to follow written instructions /read notices and complete records
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience of working with vulnerable patients
- Previous experience in cleaning or hospitality role.
Knowledge
Essential
- Numerate & Literate
- Effective Communication Skills
- Good interpersonal Skills
Desirable
- COSHH regulations
Personal qualities
Essential
- Demonstrates commitment to the Trust's published values
Desirable
- Flexibility and adaptability
- Ability to work under pressure
- Capability of working in a demand driven service
Person Specification Qualifications/Training Essential Level 2 award in food safety (or willingness to complete) Desirable Load Handling Health & safety COSHH Skills/Competencies Essential Adaptable to change Good communication skills To undertake best and safe practices under health & safety guidelines Ability to follow written instructions /read notices and complete records Ability to undertake physical tasks Desirable Working knowledge of cleaning equipment Ability to work alone or part of a team Experience Essential Cleaning skills/knowledge Desirable Previous experience of working with vulnerable patients Previous experience in cleaning or hospitality role. Knowledge Essential Numerate & Literate Effective Communication Skills Good interpersonal Skills Desirable COSHH regulations Personal qualities Essential Demonstrates commitment to the Trust's published values Desirable Flexibility and adaptability Ability to work under pressure Capability of working in a demand driven service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones and Agnes Hunt Hospital
Twympath Lane
Gobowen
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones and Agnes Hunt Hospital
Twympath Lane
Gobowen
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
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Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2364502
Job summary
An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday. We are looking for a dedicated and caring person who will take pride in cleaning to a high standard. The role is for 15 hours per week, with a potential requirement to work weekends where needed. Mondays - Thursday 5-8pm and Friday 4.30-7.30pm
The role itself is physically demanding but rewarding. Experience of cleaning in the work place and an NVQ in Housekeeping/Domestic Services is desirable but full training will be provided.
The postholder will be able to undertake certificate in Housekeeping/Domestic Services as part of their development.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
We are looking for a dedicated and caring person who will take pride in cleaning to a high standard to join our Housekeeping Team.
This is to cover all areas of cleaning, This includes, wards, departments, public areas , bathrooms and Theatres.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role and have a range of fantastic staff benefits on offer to everyone who joins RJAH.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
224-PA20260703756-B
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
To organise own day to day activities to ensure the cleanliness of the area you are assigned to under the direction of the Housekeeping Manager or Deputy. This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, theatres and bedrooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items, emptying of waste bins and deep cleans (where applicable)
Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per the Work schedules provided.
To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place
To respond to any actions that may arise from cleaning monitoring audits and surface swabbing audits.
To adhere to the outlet flushing regime set out by the Trust to minimise the accumulation of Legionella bacteria in water systems in accordance with relevant technical guidance.
Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Radar.
To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
To ensure patients privacy and dignity is maintained throughout your work
To carry out your duties adhering to the Lone Working procedures as per the training given by your manager.
Report any problems that might arise from your duties.
Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
Undertake surveys as part of own role, including review/testing of new equipment.
Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Demonstrate own activities/tasks to new employees on a work shadowing basis.
Act as a liaison for the service by responding to ad hoc requests via the trusts paging system.
Physical Skills
Physically utilise cleaning equipment such as; pushing vacuum cleaners and trolleys, lifting buckets, mopping floors and operate cleaning machines on a frequent basis.
Safely move small items of furniture on a regular basis in adherence with Trust procedures to facilitate cleaning procedures.
Safely move bags of linen and waste bags on a regular basis in adherence with Trust procedures.
The post holder has a legal duty to take reasonable care to avoid injury to themselves and to others by their work activities or omissions, and to co-operate with their employer in the discharge of their statutory duties.
Concentration is required when preparing cleaning chemicals ensuring that the correct dosage and dilution ratios are strictly adhered to. This is essential to ensure the efficacy, quality and sustainability of the products used.
Ensure that you place hazard signs to warn other users of the area in which you are carrying out a cleaning task.
Ensure that you never leave any piece of equipment or machinery unattended where it could be a source of danger to patients, staff, carers and visitors.
Job description
Job responsibilities
To organise own day to day activities to ensure the cleanliness of the area you are assigned to under the direction of the Housekeeping Manager or Deputy. This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, theatres and bedrooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items, emptying of waste bins and deep cleans (where applicable)
Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per the Work schedules provided.
To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place
To respond to any actions that may arise from cleaning monitoring audits and surface swabbing audits.
To adhere to the outlet flushing regime set out by the Trust to minimise the accumulation of Legionella bacteria in water systems in accordance with relevant technical guidance.
Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Radar.
To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
To ensure patients privacy and dignity is maintained throughout your work
To carry out your duties adhering to the Lone Working procedures as per the training given by your manager.
Report any problems that might arise from your duties.
Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
Undertake surveys as part of own role, including review/testing of new equipment.
Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Demonstrate own activities/tasks to new employees on a work shadowing basis.
Act as a liaison for the service by responding to ad hoc requests via the trusts paging system.
Physical Skills
Physically utilise cleaning equipment such as; pushing vacuum cleaners and trolleys, lifting buckets, mopping floors and operate cleaning machines on a frequent basis.
Safely move small items of furniture on a regular basis in adherence with Trust procedures to facilitate cleaning procedures.
Safely move bags of linen and waste bags on a regular basis in adherence with Trust procedures.
The post holder has a legal duty to take reasonable care to avoid injury to themselves and to others by their work activities or omissions, and to co-operate with their employer in the discharge of their statutory duties.
Concentration is required when preparing cleaning chemicals ensuring that the correct dosage and dilution ratios are strictly adhered to. This is essential to ensure the efficacy, quality and sustainability of the products used.
Ensure that you place hazard signs to warn other users of the area in which you are carrying out a cleaning task.
Ensure that you never leave any piece of equipment or machinery unattended where it could be a source of danger to patients, staff, carers and visitors.
Person Specification
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in Domestic role
- Previous experience in a hospital/healthcare environment
Skills and Competencies
Essential
- Good communication skills
- Able to follow written instructions and complete formal records.
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Desirable
- COSHH regulations
Person Specification
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in Domestic role
- Previous experience in a hospital/healthcare environment
Skills and Competencies
Essential
- Good communication skills
- Able to follow written instructions and complete formal records.
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Desirable
- COSHH regulations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
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Theatre Scrub Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362582
Job summary
The Theatre Scrub Practitioner will operate within a dynamic orthopaedic department, supporting a range of subspecialties including hip and knee arthroplasty, sports injuries, spinal surgery, foot and ankle procedures, hand and upper limb interventions, tumour surgeries, and paediatric orthopaedics.
There may also be opportunities to progress into a dual-role position encompassing both scrub and anaesthetic responsibilities.
Main duties of the job
Deliver safe, high-quality care efficiently within the theatre complex.
Manage the team as a team leader, participating as an active member of the scrub and circulating team in a designated highly specialist area without supervision as appropriate using all forms of knowledge, skills and experience required in order to be able to undertake the duties competently such as check the instruments and implants for the list and any other equipment that is necessary.
The post holder will take responsibility for the Theatre Scrub Team in the absence of the Band 7 Manager, who has continuing 24-hour responsibility. They will hold responsibility for staff management in theabsence of the Theatre Manager
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
224-PA20260903906
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
Ensure patients receive safe, quality care in line with Trust and Unit policies.
Lead the team, actively participating in scrub and circulating duties within a specialist area, independently checking instruments, implants, and required equipment.
Communicate effectively, fostering strong relationships within the Unit and the wider multidisciplinary team.
Please refer to the job description attached for full details.
Job description Job responsibilities Ensure patients receive safe, quality care in line with Trust and Unit policies. Lead the team, actively participating in scrub and circulating duties within a specialist area, independently checking instruments, implants, and required equipment. Communicate effectively, fostering strong relationships within the Unit and the wider multidisciplinary team. Please refer to the job description attached for full details.
Person Specification
Qualifications
Essential
- Registered Nurse with NMC or ODP with HCPC Degree/Diploma
Desirable
- Theatre Experience
- Mentorship qualification or experience
Skills
Essential
- Commitment to maintain and develop new skills within orthopaedic theatres
- Problem solving skills
- Ability to work without direct supervision
- Effective communication and interpersonal skills
Knowledge
Essential
- Prepared to update orthopaedic knowledge and undertake further professional development
Desirable
- Further education or specific theatres or orthopaedic training
Person Specification Qualifications Essential Registered Nurse with NMC or ODP with HCPC Degree/Diploma Desirable Theatre Experience Mentorship qualification or experience Skills Essential Commitment to maintain and develop new skills within orthopaedic theatres Problem solving skills Ability to work without direct supervision Effective communication and interpersonal skills Knowledge Essential Prepared to update orthopaedic knowledge and undertake further professional development Desirable Further education or specific theatres or orthopaedic training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Bank Registered Nurse
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362550
Job summary
We are currently recruiting Registered Nurses who are looking for flexible working opportunities or additional hours to join our Nurse Bank. As part of a Trust recognised for delivering outstanding patient care, you will have the opportunity to work across our orthopaedic, surgical, medical and rehabilitation wards.
Joining our Nurse Bank allows you to provide high-quality care to patients while enjoying the flexibility to choose shifts that fit around your commitments.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
Previous experience of working in a care setting would be desirable. You will demonstrate a caring and compassionate approach, be able to deliver high standards of care to our patients and follow defined protocols relating to patient care.
Candidates are advised that if they are offered the opportunity to be registered on our bank of temporary workers they will be required to attend 4 days' of Induction and work 4 paid shadow shifts on different areas prior to being able to book shifts - this is to provide our temporary workers with support and confidence.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Informal enquires are encouraged. To find out more / apply contactClinical Site Managers on [email protected] or 01691 404000 (bleep 174).
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum pro rata
Contract
Bank
Working pattern
Flexible working
Reference number
224-8285812
Job locations
The Robert Jones & Agnes Hunt Orthopedic Hospital NHSFT
Gobowen
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
1. Work at all times in accordance with the NMC Code of Professional Standards of Practice and Behaviours, revalidation and relevant professional guidelines, independently / autonomously and at times without direct supervision.
2. Be accountable for their own professional actions and those delegated to others.
3. Ensure accurate assessment of patient care needs, development of care plans, implementing and evaluating care based on the patient needs.
4. Achieve and maintain competence in identified mandatory and statutory training; develop and maintain clinical competencies, skills and knowledge which relate to the area of clinical practice (i.e. venepuncture, cannulation, ECG, urethral catheterisation and any other relevant duties).
5. Respond to patients, relatives and carers concerns as they arise and take remedial action as required.
6. Take charge of the practice setting as required.
7. Assume responsibility for undertaking tasks delegated by the nominated line / shift coordinator. This may include representing the ward at meetings, link nurse responsibilities, audit, clinical governance initiatives and supervision and role competency assessments for unregistered staff and students.
8. Contribute to the development of service and quality improvement initiatives to enhance patient experience and outcome and ensure standards of care are monitored and maintained within the organisation.
9. Delegate appropriately to and supervise the work of other staff registered or unregistered and students.
10. Assist with the induction and orientation and subsequent development of junior staff within the ward or department.
11. Maintain accurate nursing records ensuring all documentation is completed accurately and promptly.
12. Administer medications as described by local policy and in line with the NMCs standards for medicines management.
13. Adhere to organisational policies and procedures.
14. In accordance with individual patient care, and utilising appropriate computer software and/or monitoring equipment, on a daily basis undertake and record patients observations.
15. Undertake if not already done so the mentorship program supported by The Robert Jones and Agnes Hunt Orthopaedic Hospita land local universities.
16. Handle cash, valuables and maintain stock control in the area of work, this may include being a authorised signatory for small payment on behalf of the department including authoristaion of time sheets for temporary staff, ordering supplies on behalf of the department and handling patients valuables.
Job description
Job responsibilities
1. Work at all times in accordance with the NMC Code of Professional Standards of Practice and Behaviours, revalidation and relevant professional guidelines, independently / autonomously and at times without direct supervision.
2. Be accountable for their own professional actions and those delegated to others.
3. Ensure accurate assessment of patient care needs, development of care plans, implementing and evaluating care based on the patient needs.
4. Achieve and maintain competence in identified mandatory and statutory training; develop and maintain clinical competencies, skills and knowledge which relate to the area of clinical practice (i.e. venepuncture, cannulation, ECG, urethral catheterisation and any other relevant duties).
5. Respond to patients, relatives and carers concerns as they arise and take remedial action as required.
6. Take charge of the practice setting as required.
7. Assume responsibility for undertaking tasks delegated by the nominated line / shift coordinator. This may include representing the ward at meetings, link nurse responsibilities, audit, clinical governance initiatives and supervision and role competency assessments for unregistered staff and students.
8. Contribute to the development of service and quality improvement initiatives to enhance patient experience and outcome and ensure standards of care are monitored and maintained within the organisation.
9. Delegate appropriately to and supervise the work of other staff registered or unregistered and students.
10. Assist with the induction and orientation and subsequent development of junior staff within the ward or department.
11. Maintain accurate nursing records ensuring all documentation is completed accurately and promptly.
12. Administer medications as described by local policy and in line with the NMCs standards for medicines management.
13. Adhere to organisational policies and procedures.
14. In accordance with individual patient care, and utilising appropriate computer software and/or monitoring equipment, on a daily basis undertake and record patients observations.
15. Undertake if not already done so the mentorship program supported by The Robert Jones and Agnes Hunt Orthopaedic Hospita land local universities.
16. Handle cash, valuables and maintain stock control in the area of work, this may include being a authorised signatory for small payment on behalf of the department including authoristaion of time sheets for temporary staff, ordering supplies on behalf of the department and handling patients valuables.
Person Specification
Qualifications/Training
Essential
- Current or pending NMC Registration in the case of newly qualified nurses.
- Diploma/Degree (BSc) in Nursing or equivalent experience.
- Have gained or willing to undertake mentorship course.
- GCSE or equivalent in English.
Desirable
- MSc or working towards
Experience
Essential
- Recent clinical experience with in a healthcare setting.
- Evidence of ongoing professional development
Desirable
- Recent orthopaedic experience
- Recent acute hospital experience
Skills, Knowledge and Competencies
Essential
- Time management skills and knowledge
- Role modelling skills and knowledge
- Knowledge of the changing NHS, clinical governance.
- Audit skills and knowledge
- Research skills and knowledge
- Supervision of the care of a group of patients.
- Ability to use own initiative and make sound clinical judgements.
- Clinical competence.
- Basic IT Skills.
Desirable
- Have core skills of: ECG, Cannulation, Venepuncture, Urethral catheterisation of male and females & IV therapy administration.
Personal Qualities & Trust Values
Essential
- To exemplify the Trust Values: friendly, excellence, caring, professional & respect
- Excellent communication skills, verbal, written and listening.
- Works well in a team.
- Uses own initiative.
- Punctual and reliable
- Self-motivated to develop personal learning and skills.
- Able to work under pressure.
- Able to prioritise workload
- Appropriate professional appearance.
Person Specification
Qualifications/Training
Essential
- Current or pending NMC Registration in the case of newly qualified nurses.
- Diploma/Degree (BSc) in Nursing or equivalent experience.
- Have gained or willing to undertake mentorship course.
- GCSE or equivalent in English.
Desirable
- MSc or working towards
Experience
Essential
- Recent clinical experience with in a healthcare setting.
- Evidence of ongoing professional development
Desirable
- Recent orthopaedic experience
- Recent acute hospital experience
Skills, Knowledge and Competencies
Essential
- Time management skills and knowledge
- Role modelling skills and knowledge
- Knowledge of the changing NHS, clinical governance.
- Audit skills and knowledge
- Research skills and knowledge
- Supervision of the care of a group of patients.
- Ability to use own initiative and make sound clinical judgements.
- Clinical competence.
- Basic IT Skills.
Desirable
- Have core skills of: ECG, Cannulation, Venepuncture, Urethral catheterisation of male and females & IV therapy administration.
Personal Qualities & Trust Values
Essential
- To exemplify the Trust Values: friendly, excellence, caring, professional & respect
- Excellent communication skills, verbal, written and listening.
- Works well in a team.
- Uses own initiative.
- Punctual and reliable
- Self-motivated to develop personal learning and skills.
- Able to work under pressure.
- Able to prioritise workload
- Appropriate professional appearance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones & Agnes Hunt Orthopedic Hospital NHSFT
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones & Agnes Hunt Orthopedic Hospital NHSFT
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Inpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 10 day(s) ago
Reference: 2357185
Job summary
Previous applicants need not apply
We are seeking to recruit an Inpatient Booking Clerk to join the busy in-patient section of the Access Team.
The post holder will be involved in maintaining the delivery of the in-patient pathway of the Stage of Treatment, and Referral to Treatment Target (RTT) in line with national targets.
Successful applicants will need to be able to display discretion when dealing with sensitive and confidential information and be able to deal calmly and politely with staff of all levels and the public both face to face and by telephone.
Applicants must be educated to GCSE level or equivalent. Experience of working in a busy office environment and using computers is essential. Experience of using Careflow, Bluespier is desirable but training in the use of necessary computer systems will be provided.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
To manage and co-ordinate the inpatient pathway from the decision to admit to the day of admission. Maintaining a clear and robust inpatient waiting list, monitoring suspension/deferrals and ensuring capacity to treat all patients on the waiting list is available, working closely with other Access Team Leaders and Administrative Service Manager.
This will be achieved through the booking of consultants' theatre lists, pre-operative assessments and management of their waiting lists, with the recording of all necessary information on the Trust Patient Administration System and Bluespier. The post holder will also be expected to carry out other clerical duties involved as deemed necessary.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
224-PA20260803832
Job locations
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
1. The post holder must manage the inpatient and day cases waiting lists for a delegated number of consultants in accordance with NHS Access Targets and the Trusts Access Policy.
2. Assigned to Consultant Surgeons but will provide support and cover during periods of leave for colleagues.
3. Add patients to the inpatient waiting list from outpatient appointment and when decision to admit is made ensuring all information is entered on to the Careflow system.
4. Agree a date of admission according to the waiting times set out by relevant national directive.
5. Support with booking and co-ordination of mutual aid theatre activity, by liaising with secretaries and booking teams to receive notes and process for booking.
6. Arrange transfers of care internally and externally in accordance with RTT and trust policies.
7. Agree date for the patient to attend for formal pre-operative assessment and consent ensuring the relevant period between appointment and admission date is met.
8. Ensure that Joint school is arranged for applicable patients and coupled with other appointments where appropriate. Appointments To be outcomed.
9. Appropriate patients to be added to Remcare for pre-operative questionnaire and followed up accordingly. Communication with patients and scheduling.
10. Amendments of clinic slots and occasionally setting up additional clinics on Lorenzo.
11. Ensure all relevant documentation is present in the Health Care Records and all systems are updated.
12. Liaise with Team Leader/Supervisors regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management.
13. Ensure that patients receive all the relevant documentation pertaining to their admissions.
14. Plan and liaise with Consultants regarding admissions for their operating sessions.
15. Whilst arranging admission dates using knowledge of operating list capacity, plan operating lists.
16. Re-arrange cancellations (with and without consultant consultation) where appropriate ensuring full utilisation of theatre lists.
17. Provide information for clinicians regarding their waiting lists.
18. Provide a high level of customer care exchanging information with patients and staff regarding admission processes and procedures.
19. Liaise with Head of Patient Access and Administrative Services Manager to ensure all lists are utilised and planned efficiently.
20. To deal with queries from patients, medical and nursing staff in a diplomatic and sympathetic manner.
21. Participate in new staff training within the Department.
22. Maintain PAS details and update patient details.
23. Liaise with pre-op department re: changes, bookings, cancellations.
24. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients to be admitted.
25. Provide support to the Patient Access Manager, Administrative Services manager and Team Leader.
26. Ability to exercise initiative, have an independent judgement and decision making with situations arising as regards bookings
27. To Facilitate in service improvement to streamline a patients journey and to ensure that the Trust delivers a quality service and gold standard of patient care.
28. Maintain Consultant computerised diaries and hard copy diaries.
Job description Job responsibilities 1. The post holder must manage the inpatient and day cases waiting lists for a delegated number of consultants in accordance with NHS Access Targets and the Trusts Access Policy. 2. Assigned to Consultant Surgeons but will provide support and cover during periods of leave for colleagues. 3. Add patients to the inpatient waiting list from outpatient appointment and when decision to admit is made ensuring all information is entered on to the Careflow system. 4. Agree a date of admission according to the waiting times set out by relevant national directive. 5. Support with booking and co-ordination of mutual aid theatre activity, by liaising with secretaries and booking teams to receive notes and process for booking. 6. Arrange transfers of care internally and externally in accordance with RTT and trust policies. 7. Agree date for the patient to attend for formal pre-operative assessment and consent ensuring the relevant period between appointment and admission date is met. 8. Ensure that Joint school is arranged for applicable patients and coupled with other appointments where appropriate. Appointments To be outcomed. 9. Appropriate patients to be added to Remcare for pre-operative questionnaire and followed up accordingly. Communication with patients and scheduling. 10. Amendments of clinic slots and occasionally setting up additional clinics on Lorenzo. 11. Ensure all relevant documentation is present in the Health Care Records and all systems are updated. 12. Liaise with Team Leader/Supervisors regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management. 13. Ensure that patients receive all the relevant documentation pertaining to their admissions. 14. Plan and liaise with Consultants regarding admissions for their operating sessions. 15. Whilst arranging admission dates using knowledge of operating list capacity, plan operating lists. 16. Re-arrange cancellations (with and without consultant consultation) where appropriate ensuring full utilisation of theatre lists. 17. Provide information for clinicians regarding their waiting lists. 18. Provide a high level of customer care exchanging information with patients and staff regarding admission processes and procedures. 19. Liaise with Head of Patient Access and Administrative Services Manager to ensure all lists are utilised and planned efficiently. 20. To deal with queries from patients, medical and nursing staff in a diplomatic and sympathetic manner. 21. Participate in new staff training within the Department. 22. Maintain PAS details and update patient details. 23. Liaise with pre-op department re: changes, bookings, cancellations. 24. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients to be admitted. 25. Provide support to the Patient Access Manager, Administrative Services manager and Team Leader. 26. Ability to exercise initiative, have an independent judgement and decision making with situations arising as regards bookings 27. To Facilitate in service improvement to streamline a patients journey and to ensure that the Trust delivers a quality service and gold standard of patient care. 28. Maintain Consultant computerised diaries and hard copy diaries.
Person Specification
Qualifications/Training
Essential
- Education to GCSE level or equivalent as a minimum (inc Maths and English)
- NVQ 3 in relevant field or demonstrable level of equivalent experience
Experience
Essential
- Experience in an office environment. Use of computers
Desirable
- Previous experience of Medical Records / Access Department
Skills/Knowledge
Desirable
- Knowledge of NHS RTT Targets
- Knowledge of booking systems
Aptitudes and Attributes
Essential
- Ability to manage busy workload where accuracy and attention to detail is essential.
- Team player / able to work flexibly
- Good communication /interpersonal skills.
Person Specification Qualifications/Training Essential Education to GCSE level or equivalent as a minimum (inc Maths and English) NVQ 3 in relevant field or demonstrable level of equivalent experience Experience Essential Experience in an office environment. Use of computers Desirable Previous experience of Medical Records / Access Department Skills/Knowledge Desirable Knowledge of NHS RTT Targets Knowledge of booking systems Aptitudes and Attributes Essential Ability to manage busy workload where accuracy and attention to detail is essential. Team player / able to work flexibly Good communication /interpersonal skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Apply Now
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Pre Operative Assessment Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 15 day(s) ago
Reference: 2348099
Job summary
Come and join a forward thinking Pre-Operative Assessment Unit, as the post holder you will be required to work as part of the multidisciplinary clinical team to provide the highest standard of care for patients. Delivery of care is patient focused and has emphasis on meeting the individual patient's needs during the pre - operative process. The assessment aims to prevent on the day cancellation of surgery.
**Please note that we have no access to OSCE support courses, and nurses pending registration are welcome to apply but must be able to evidence that they have satisfied the NMC Objective Structured Clinical Examination Test of Competence**
Main duties of the job
Preoperatively assess a wide spectrum of adult patients prior to Orthopaedic surgery.
Be responsible for ensuring all resources are used to optimum effect, ensuring all members of the multidisciplinary team comply with local protocols in infection control, manual handling, Health and Safety, patient advocacy and will expediate quality issues, relating to Service delivery.
Anticipate where possible, needs and problems before they occur, and develop an action plan to ensure a patient specific pathway is planned prior to admission.
Provide an expert level of technical knowledge to physically assess patients prior to surgery and anaesthetic.
Work as part of a multidisciplinary team delivering high standards of patient focused care.
Deputise for the Unit Manager in their absence.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260803821
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
The post holder is required to work as part of the multidisciplinary clinical team to provide the highest standard of care for patients. Delivery of care is patient focused with an emphasis on meeting the individual patients needs during the pre - operative process and working as a team to prevent on the day cancellations of surgery.
See job description for further details
Job description Job responsibilities The post holder is required to work as part of the multidisciplinary clinical team to provide the highest standard of care for patients. Delivery of care is patient focused with an emphasis on meeting the individual patients needs during the pre - operative process and working as a team to prevent on the day cancellations of surgery. See job description for further details
Person Specification
Qualifications/Training
Essential
- First level Registered Practitioner with Professional Body
- Recognised appropriate Physical assessment qualification or prior experiential learning in operative Assessment.
Desirable
- Pre-Operative Assessment and / or Orthopaedic qualification
- Teaching, assessing qualification. or equivalent level of specialist skill
- Degree/Diploma or equivalent in nursing/ therapies or assessment
- Experience in Pre-Operative Assessment
Experience
Essential
- Demonstrable clinical experience at Band 5 or above
Desirable
- Demonstrable experience in Orthopaedics and or Pre-Operative Assessment
Skills and Competencies
Essential
- Commitment to maintain and develop own skills and standard of care with evidence of on-going professional development
- Problem solving skills. Ability to work across professional boundaries and Within multi-disciplinary team setting
- Ability to work as a team member demonstrating effective communication and interpersonal skills
- Awareness of boundaries of professional experience / extended practice
Knowledge (including specialist or technical knowledge required)
Essential
- Has studied Physical History taking to Degree level.
- Awareness and understanding of clinical governance, and risk management issues
- Awareness and understanding of the extended scope of professional practice
Desirable
- Relevant anatomy and physiology course / training
- Knowledge of Surgical procedures associated with orthopaedics
- Knowledge of anaesthetic procedures associated with orthopaedics
Personal Qualities
Essential
- Works well under pressure
- Ability to work Flexible hours/days to meet the needs of the service
- Able to carry out full range of work related activities
Person Specification Qualifications/Training Essential First level Registered Practitioner with Professional Body Recognised appropriate Physical assessment qualification or prior experiential learning in operative Assessment. Desirable Pre-Operative Assessment and / or Orthopaedic qualification Teaching, assessing qualification. or equivalent level of specialist skill Degree/Diploma or equivalent in nursing/ therapies or assessment Experience in Pre-Operative Assessment Experience Essential Demonstrable clinical experience at Band 5 or above Desirable Demonstrable experience in Orthopaedics and or Pre-Operative Assessment Skills and Competencies Essential Commitment to maintain and develop own skills and standard of care with evidence of on-going professional development Problem solving skills. Ability to work across professional boundaries and Within multi-disciplinary team setting Ability to work as a team member demonstrating effective communication and interpersonal skills Awareness of boundaries of professional experience / extended practice Knowledge (including specialist or technical knowledge required) Essential Has studied Physical History taking to Degree level. Awareness and understanding of clinical governance, and risk management issues Awareness and understanding of the extended scope of professional practice Desirable Relevant anatomy and physiology course / training Knowledge of Surgical procedures associated with orthopaedics Knowledge of anaesthetic procedures associated with orthopaedics Personal Qualities Essential Works well under pressure Ability to work Flexible hours/days to meet the needs of the service Able to carry out full range of work related activities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Theatre Sterile Services Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2345091
Job summary
The Theatre Unit at RJAH comprises of 12 Theatres; 10 are located in the main theatre unit and 2 in our 'Menzies' unit, alongside a Recovery unit, a HDU and an on-site TSSU. We cover a wide spectrum of primarily elective Orthopaedic surgery including, but not exclusively, Revision & Primary Arthroplasty, Upper limb, Lower Limb, Sports Injuries, Spines, Tumour and Paediatrics.
We are looking for individuals to join the team at our onsite Sterile Services Unit. The successful applicant will work alongside all members of the Theatre team and will be responsible for the cleaning, processing and sterilisation of theatre instruments.
Various weekly hours are available,
Working week comprises of varying shifts - Monday-Friday 0700-1500, 0900-1700, 1100-1900 & (1400-2200 with on-call as rostered). Saturday 0700-1500, 0900-1700 & 1100-1900. Saturday & Sunday on-call as required/rostered.
Evening shifts and weekends attract enhancement payment for hours worked.
There is also opportunity for appointed candidates to join TSSU Bank for additional shifts when available, pending completed training.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
The post holder will act as a member of the TSSU team. Will be responsible for ensuring safe, high quality standards are maintained throughout the decontamination process, utilizing all available resources to optimum effect including the promotion of good relationships, communication and team work within the TSSU unit and the wider multi disciplinary team within the trust.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey 69% of our staff would recommend the Trust as a place to work and 91 % would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
224-PA20260303467-B
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
1. Works under supervision in a specialist Orthopaedic TSSU, carrying out the decontamination and processing of all surgical instrumentation used within the trust. Works unsupervised managing own workload at night and on call.
2. Demonstrate a level of communication and relationship skills to promote and maintain effective liaison between TSSU and Theatre (both nursing and medical) and other wards/departments serviced by the TSSU.
3. Support the TSSU Supervisor and Manager in the effective and efficientrunning of the department.
4. Ensure own Health and Safety requirements are met, reporting allincidents/accidents near misses to TSSU Manager or supervisor.
5. To maintain an understanding of and adhere to all Trust and Unit policies and procedures, ensuring own mandatory training is completed annually as required (manual handling/CPR/fire).
GENERAL DUTIES AND RESPONSIBILITIES
1. To act as a mentor for new members of staff as necessary, once theythemselves have completed the in-house training programme.
2. Ensure Trust policies and procedures are met in relation to personalresponsibilities and maintaining confidentiality where necessary.
3. Participate in the prioritisation of instrumentation in the event of an untoward incident/non-conformance in Theatre, resulting in the need for fast tracking these sets (including evaluating an approximate throughput time) through the decontamination process to minimise anaesthetic time for patients.
4. Ensure operating instrumentation is in good working order. Identify damaged instruments, sending instrumentation for repair whilst documenting any tray non-conformance and filling in the appropriate forms to alert the Theatre staff, informing the TSSU Supervisor or Manager of any trays/instruments needing to be taken out of action or implants needing re-stocking.
5. Ensure all traceability documentation, electronic or hand written, is completed for their area of work within the unit during a shift. Basic computer skills required.
6. Routine morning checks for washers/disinfectors, autoclaves, ultrasonic and heat sealers as per department policies.
7. To maintain knowledge of instrumentation including participation in in-house training for new equipment carried out by company representatives.
8. Keep TSSU Supervisor or Manager informed of departmental changes which may affect the smooth running of the department.
9. Responsible for ensuring usage of autoclaves and washers/disinfectors with policy, including daily testing and reporting of breakdowns to supervisor, TSSU Manager and maintenance staff directly.
10. Responsible for sterilising and storage and despatching of instrument trays and sterile stock, maintaining the store room in a neat and tidy order.
11. Responsible for receiving dirty instruments into wash room liasing with Theatre staff regarding any non-compliance of instruments or power tools.
12. Responsible for cleaning, checking, inspecting and assembly of instruments and instrument trays.
13. Responsible for cleaning, checking and general servicing of power tools and other specialised equipment.
14. Remove clinical rubbish bags as necessary, replacing with clean ones.
15. Maintain department in a clean and tidy order.
16. To update and maintain tray lists written and electronically.
17. Required to participate in internal rotation (day and night staff) on a rotational basis and provide an on-call service for the department.
18. Work unsupervised during the mid-night shift, prioritising emergency trays and trays required for the morning list.
Job description
Job responsibilities
1. Works under supervision in a specialist Orthopaedic TSSU, carrying out the decontamination and processing of all surgical instrumentation used within the trust. Works unsupervised managing own workload at night and on call.
2. Demonstrate a level of communication and relationship skills to promote and maintain effective liaison between TSSU and Theatre (both nursing and medical) and other wards/departments serviced by the TSSU.
3. Support the TSSU Supervisor and Manager in the effective and efficientrunning of the department.
4. Ensure own Health and Safety requirements are met, reporting allincidents/accidents near misses to TSSU Manager or supervisor.
5. To maintain an understanding of and adhere to all Trust and Unit policies and procedures, ensuring own mandatory training is completed annually as required (manual handling/CPR/fire).
GENERAL DUTIES AND RESPONSIBILITIES
1. To act as a mentor for new members of staff as necessary, once theythemselves have completed the in-house training programme.
2. Ensure Trust policies and procedures are met in relation to personalresponsibilities and maintaining confidentiality where necessary.
3. Participate in the prioritisation of instrumentation in the event of an untoward incident/non-conformance in Theatre, resulting in the need for fast tracking these sets (including evaluating an approximate throughput time) through the decontamination process to minimise anaesthetic time for patients.
4. Ensure operating instrumentation is in good working order. Identify damaged instruments, sending instrumentation for repair whilst documenting any tray non-conformance and filling in the appropriate forms to alert the Theatre staff, informing the TSSU Supervisor or Manager of any trays/instruments needing to be taken out of action or implants needing re-stocking.
5. Ensure all traceability documentation, electronic or hand written, is completed for their area of work within the unit during a shift. Basic computer skills required.
6. Routine morning checks for washers/disinfectors, autoclaves, ultrasonic and heat sealers as per department policies.
7. To maintain knowledge of instrumentation including participation in in-house training for new equipment carried out by company representatives.
8. Keep TSSU Supervisor or Manager informed of departmental changes which may affect the smooth running of the department.
9. Responsible for ensuring usage of autoclaves and washers/disinfectors with policy, including daily testing and reporting of breakdowns to supervisor, TSSU Manager and maintenance staff directly.
10. Responsible for sterilising and storage and despatching of instrument trays and sterile stock, maintaining the store room in a neat and tidy order.
11. Responsible for receiving dirty instruments into wash room liasing with Theatre staff regarding any non-compliance of instruments or power tools.
12. Responsible for cleaning, checking, inspecting and assembly of instruments and instrument trays.
13. Responsible for cleaning, checking and general servicing of power tools and other specialised equipment.
14. Remove clinical rubbish bags as necessary, replacing with clean ones.
15. Maintain department in a clean and tidy order.
16. To update and maintain tray lists written and electronically.
17. Required to participate in internal rotation (day and night staff) on a rotational basis and provide an on-call service for the department.
18. Work unsupervised during the mid-night shift, prioritising emergency trays and trays required for the morning list.
Person Specification
Qualifications
Essential
- Good standard of education including literacy and numeracy skills at GCSE level (A-C or equivalent)
Skills and competencies
Essential
- Computer Literate commensurate with duties of role
- Good communication skills
Desirable
- Able to organise own work load and work as part of a team
Knowledge
Essential
- Understanding of hospital environments
Desirable
- Knowledge of sterile services
Experience
Desirable
- experience of working within sterile services
Other
Essential
- Works well as a team member
- Able to meet On call commitment and flexible working hours.
- Demonstrates commitment to the Trust's published values
Desirable
- Good time keeping
Person Specification
Qualifications
Essential
- Good standard of education including literacy and numeracy skills at GCSE level (A-C or equivalent)
Skills and competencies
Essential
- Computer Literate commensurate with duties of role
- Good communication skills
Desirable
- Able to organise own work load and work as part of a team
Knowledge
Essential
- Understanding of hospital environments
Desirable
- Knowledge of sterile services
Experience
Desirable
- experience of working within sterile services
Other
Essential
- Works well as a team member
- Able to meet On call commitment and flexible working hours.
- Demonstrates commitment to the Trust's published values
Desirable
- Good time keeping
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Locum Consultant Orthopaedic and Oncology Surgeon
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 21 day(s) ago
Reference: 2335932
Job summary
We are seeking a Locum Orthopaedic Surgeon to work with the Trust for a period of 6 months in the first instance, within the Trust Bone Tumour Service (with potential to extend by a further 6 months).
Candidates must demonstrate within their application demonstrable experience in musculoskeletal oncology and hold Specialist Registration in Trauma and Orthopaedics with the GMC.
The Bone Tumour Service at RJAH is one of the five Bone Sarcoma units commissioned by NHS England. It provides a comprehensive service in the diagnosis and treatment of benign and malignant bone and soft tissue tumours. It is part of the Greater Manchester and Oswestry Sarcoma Service (GMOSS) along with The Christie NHS Foundation Trust and Manchester University NHS Foundation Trust.
Main duties of the job
The postholder will support the three existing consultant orthopaedic oncological surgeons and work to a job plan that contains outpatient and operating lists, alongside daily triage of referrals and multi-disciplinary team meetings.
The role has been allocated time for 1.5 supporting planned activities.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
11 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year Per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
224-PA20260803857
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
This role within our Oncology team is intended for a surgeon on a 6 month fixed term basis in the first instance (with potential to extend by a further 6 months). The consultant will contribute to the provision within the Oncology service.
The post-holder will be assigned to work collaboratively with two Consultant Orthopaedic and Oncology Surgeons. The Bone Tumour Service at RJAH is one of the five Bone Sarcoma units commissioned by NHS England. It provides a comprehensive service in the diagnosis and treatment of benign and malignant bone and soft tissue tumours. It is part of the Greater Manchester and Oswestry Sarcoma Service (GMOSS) along with The Christie NHS Foundation Trust and Manchester University NHS Foundation Trust. The Montgomery Unit is purpose built Musculoskeletal Oncology Unit which was opened in 2016. It has a clinic suite of 3 consulting rooms, a treatment room, physiotherapy room, reception area, consultants office/conference room, secretarial and nursing offices. Within the unit is Oswald Ward which has ten single bed en-suite rooms.
The hospital has six inpatient wards, including a private patient ward. There are eleven (laminar flow) operating theatres, including a short stay surgery unit and full outpatient and diagnostic facilities.
The Trust provides a comprehensive range of Musculoskeletal services including orthopaedic surgery, spinal injuries, bone disorders and medicine, and as one of the UKs leading specialist hospitals, provides services on a local, regional, and national basis.
The Trust is a single site based in Oswestry, close to the border with Wales. The surrounding geographical area includes Shropshire, Wales, Cheshire, and the Midlands. As such, we serve the people of both England and Wales, as well as a wider national catchment. Our services are provided predominantly to the people of Shropshire, Cheshire and North Wales and our specialist services serve a much broader population across the Midlands, North West and Wales.
There is an outstanding Musculoskeletal Radiology Department with MRI, ultrasound, and CT scanning.
There is also a specialist department dealing with Metabolic Bone Disease and provides both clinical and investigative services.
In the Arthritis Research Centre there are full-time scientists, extensive research laboratories, as well as a Department of Anatomy.
Work of the department
The department has over 1600 new patient referrals a year in all aspects of Musculoskeletal Oncology. There is daily outpatients clinics delivered by consultants, clinical nurse specialists and specialist physiotherapist. The department is supported by a consultant Medical Oncology both of who has a clinic within the unit. There is one whole day operating sessions and two half day sessions available to the tumour team. The new appointee will be supported with joint operating with the existing consultants where required and for complex cases. There are two Multidisciplinary Team Meetings a week: a local diagnostic meeting and the superregional GMOSS sarcoma meeting. The GMOSS meeting is via Teams.
Main duties and responsibilities
- Daily triage of referrals
- Outpatients clinics at RJAH
- Operating sessions
- Ward rounds
- Multidisciplinary Meetings
- Clinical Administration
- Prospective cover of consultant colleagues
The department and the hospital as a whole has an excellent reputation for teaching.
The tumour team deliver weekly viva teaching to the RJAH trainees on a Friday morning and monthly teaching at the Hereford Weekend regional Friday afternoon teaching. In addition, there are regular courses throughout the year at RJAH where lectures are delivered. There are also frequent invites for lectures both locally and nationally.
Research is an important part of the departments work with a number of ongoing studies. An active participation in the unit's research program is required. It is expected that the successful candidate proactively develops, supervises, and runs research projects.
Consultant members of the Tumour Unit
Miss K Shepherd Consultant Orthopaedic and Oncology Surgeon, Clinical Lead (Acting)
Miss G Cribb Consultant Orthopaedic and Oncology Surgeon
Mr Christopher Anthony - Consultant Orthopaedic and Oncology Surgeon
Mr G Davies AHP Consultant in MSK Tumours and Lead Cancer Practitioner
Medical Staff in the Tumour Unit
1 Senior Registrar
1 Junior Registrar
Secretarial Support and Accommodation
Within Montgomery Unit there are three secretaries, three data trackers and one appointments officer. The new postholder with share an office with the existing consultants.
Job description Job responsibilities This role within our Oncology team is intended for a surgeon on a 6 month fixed term basis in the first instance (with potential to extend by a further 6 months). The consultant will contribute to the provision within the Oncology service. The post-holder will be assigned to work collaboratively with two Consultant Orthopaedic and Oncology Surgeons. The Bone Tumour Service at RJAH is one of the five Bone Sarcoma units commissioned by NHS England. It provides a comprehensive service in the diagnosis and treatment of benign and malignant bone and soft tissue tumours. It is part of the Greater Manchester and Oswestry Sarcoma Service (GMOSS) along with The Christie NHS Foundation Trust and Manchester University NHS Foundation Trust. The Montgomery Unit is purpose built Musculoskeletal Oncology Unit which was opened in 2016. It has a clinic suite of 3 consulting rooms, a treatment room, physiotherapy room, reception area, consultants office/conference room, secretarial and nursing offices. Within the unit is Oswald Ward which has ten single bed en-suite rooms. The hospital has six inpatient wards, including a private patient ward. There are eleven (laminar flow) operating theatres, including a short stay surgery unit and full outpatient and diagnostic facilities. The Trust provides a comprehensive range of Musculoskeletal services including orthopaedic surgery, spinal injuries, bone disorders and medicine, and as one of the UKs leading specialist hospitals, provides services on a local, regional, and national basis. The Trust is a single site based in Oswestry, close to the border with Wales. The surrounding geographical area includes Shropshire, Wales, Cheshire, and the Midlands. As such, we serve the people of both England and Wales, as well as a wider national catchment. Our services are provided predominantly to the people of Shropshire, Cheshire and North Wales and our specialist services serve a much broader population across the Midlands, North West and Wales. There is an outstanding Musculoskeletal Radiology Department with MRI, ultrasound, and CT scanning. There is also a specialist department dealing with Metabolic Bone Disease and provides both clinical and investigative services. In the Arthritis Research Centre there are full-time scientists, extensive research laboratories, as well as a Department of Anatomy. Work of the department The department has over 1600 new patient referrals a year in all aspects of Musculoskeletal Oncology. There is daily outpatients clinics delivered by consultants, clinical nurse specialists and specialist physiotherapist. The department is supported by a consultant Medical Oncology both of who has a clinic within the unit. There is one whole day operating sessions and two half day sessions available to the tumour team. The new appointee will be supported with joint operating with the existing consultants where required and for complex cases. There are two Multidisciplinary Team Meetings a week: a local diagnostic meeting and the superregional GMOSS sarcoma meeting. The GMOSS meeting is via Teams. Main duties and responsibilities Daily triage of referrals Outpatients clinics at RJAH Operating sessions Ward rounds Multidisciplinary Meetings Clinical Administration Prospective cover of consultant colleagues The department and the hospital as a whole has an excellent reputation for teaching. The tumour team deliver weekly viva teaching to the RJAH trainees on a Friday morning and monthly teaching at the Hereford Weekend regional Friday afternoon teaching. In addition, there are regular courses throughout the year at RJAH where lectures are delivered. There are also frequent invites for lectures both locally and nationally. Research is an important part of the departments work with a number of ongoing studies. An active participation in the unit's research program is required. It is expected that the successful candidate proactively develops, supervises, and runs research projects. Consultant members of the Tumour Unit Miss K Shepherd Consultant Orthopaedic and Oncology Surgeon, Clinical Lead (Acting) Miss G Cribb Consultant Orthopaedic and Oncology Surgeon Mr Christopher Anthony - Consultant Orthopaedic and Oncology Surgeon Mr G Davies AHP Consultant in MSK Tumours and Lead Cancer Practitioner Medical Staff in the Tumour Unit 1 Senior Registrar 1 Junior Registrar Secretarial Support and Accommodation Within Montgomery Unit there are three secretaries, three data trackers and one appointments officer. The new postholder with share an office with the existing consultants.
Person Specification
Qualification and Professional Registration
Essential
- Registered with GMC with a license to practice
- Specialist Registration with the GMC in Trauma and Orthopaedics
Experience
Essential
- Musculoskeletal oncology
- Multi-disciplinary team meetings
Research and Publications
Essential
- Personal research experience
- Trac record of academic publication
Person Specification Qualification and Professional Registration Essential Registered with GMC with a license to practice Specialist Registration with the GMC in Trauma and Orthopaedics Experience Essential Musculoskeletal oncology Multi-disciplinary team meetings Research and Publications Essential Personal research experience Trac record of academic publication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Apply Now
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Named Nurse Adult Safeguarding
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2333486
Job summary
The post supports the delivery of adult safeguarding within a clinical governance framework, promoting safeguarding as a core responsibility across the Trust. As a senior member of the integrated safeguarding team, the Named Nurse/AHP provides leadership, management and specialist support to safeguarding professionals, embedding a Think Family approach.
The post holder will work with the Chief and Deputy Chief Nurse, Named Professionals and Named Consultants to support strategic planning, service development and assurance that the Trust meets its statutory safeguarding responsibilities, including the Care Act 2014 and CQC standards.
They will provide specialist advice and supervision to Trust staff and work closely with safeguarding colleagues to ensure effective links between adult and children's services. The role will also act as the Trust lead for learning disability, autism and mental health safeguarding, working collaboratively with multidisciplinary teams and partner agencies.
The post holder will lead on Deprivation of Liberty Safeguards/Liberty Protection Safeguards and the Trust's domestic abuse strategy, ensuring compliance with relevant legislation, policies and procedures.
Main duties of the job
Provide visible clinical leadership and specialist safeguarding advice across the Trust. Lead and support delivery of statutory safeguarding responsibilities, including the Care Act, Mental Capacity Act, DoLS/LPS and CQC requirements. Act as Trust lead for adult safeguarding, Prevent, domestic abuse, learning disability/autism, mental health and MCA/DoLS. Support staff managing complex safeguarding cases through advice, supervision, case reviews, safeguarding enquiries and multi-agency meetings. Work collaboratively with internal services and external partners to improve safeguarding outcomes. Lead safeguarding audits, assurance reporting, action plans, annual reports and risk management processes. Support organisational learning from safeguarding incidents, reviews and investigations. Contribute to the delivery of safeguarding training, supervision and awareness programmes. Line manage and support Adult Safeguarding Practitioners. Promote the principles of Making Safeguarding Personal, ensuring the voice of patients, families and carers is heard and reflected in decision-making.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260903873
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
The Named Nurse/Allied Health Professional for Adult Safeguarding will support the operational delivery of adult safeguarding across the Trust, ensuring safeguarding is embedded within clinical governance arrangements and recognised as everyones responsibility. The post holder will be a senior member of the Trusts integrated safeguarding team and will provide specialist leadership, advice and support to staff across the organisation. They will work closely with the Chief Nurse/Executive Lead for Safeguarding, Deputy Chief Nurse, Named Nurse/AHP for Safeguarding Children, Named Consultants for Safeguarding and Adult Safeguarding Practitioners to support the development and delivery of safeguarding priorities. Main responsibilities will include:
- Providing visible clinical leadership and expert advice in relation to adult safeguarding, including complex safeguarding cases.
- Supporting the Trust to meet its statutory safeguarding duties under relevant legislation, including the Care Act, Mental Capacity Act, Deprivation of Liberty Safeguards/Liberty Protection Safeguards and CQC requirements.
- Acting as a lead for key areas including adult safeguarding, Mental Capacity Act, DoLS/LPS, Prevent, domestic abuse, learning disability and/or autism, and mental health.
- Supporting staff to identify and respond appropriately to safeguarding concerns, including through advice, supervision, case discussion and escalation where required.
- Working with clinical teams to ensure reasonable adjustments are made for patients with a learning disability and/or autism.
- Providing expert advice on Mental Capacity Act assessments, best interest decision making and DoLS/LPS applications.
- Supporting the management of complex safeguarding cases, including attendance at strategy meetings, case conferences and multi-agency professional meetings.
- Leading and contributing to Domestic Homicide Reviews, Safeguarding Adult Reviews, LeDeR reviews and other relevant review processes, ensuring learning is shared and embedded across the Trust.
- Working collaboratively with internal teams and external partners, including local authorities, police, mental health services, learning disability services, the Integrated Care Board and safeguarding partnerships.
- Contributing to the development and review of safeguarding policies, procedures, strategies and assurance frameworks.
- Monitoring safeguarding activity, themes, trends and compliance through dashboards, audits, reports, action plans and risk registers.
- Supporting the delivery of safeguarding training, supervision and awareness, working with Adult Safeguarding Practitioners and the Learning and Development Team.
- Line managing and supporting Adult Safeguarding Practitioners.
- Providing assurance through internal reporting routes, including safeguarding meetings, workplans, annual reports and audit outcomes.
- Promoting Making Safeguarding Personal, ensuring the voice of patients, families and carers is represented and that safeguarding practice remains person-centred.
- Maintaining professional confidentiality and accurate records in line with professional standards and Trust policies.
The post holder will be expected to work autonomously, manage competing priorities and respond to complex and sensitive safeguarding matters. They will also be required to provide professional challenge where needed, escalate risks appropriately and support continuous improvement in safeguarding practice across the Trust. This list is not exhaustive and may be reviewed in line with the evolving safeguarding agenda and the needs of the Trust.
Job description Job responsibilities The Named Nurse/Allied Health Professional for Adult Safeguarding will support the operational delivery of adult safeguarding across the Trust, ensuring safeguarding is embedded within clinical governance arrangements and recognised as everyones responsibility. The post holder will be a senior member of the Trusts integrated safeguarding team and will provide specialist leadership, advice and support to staff across the organisation. They will work closely with the Chief Nurse/Executive Lead for Safeguarding, Deputy Chief Nurse, Named Nurse/AHP for Safeguarding Children, Named Consultants for Safeguarding and Adult Safeguarding Practitioners to support the development and delivery of safeguarding priorities. Main responsibilities will include: Providing visible clinical leadership and expert advice in relation to adult safeguarding, including complex safeguarding cases. Supporting the Trust to meet its statutory safeguarding duties under relevant legislation, including the Care Act, Mental Capacity Act, Deprivation of Liberty Safeguards/Liberty Protection Safeguards and CQC requirements. Acting as a lead for key areas including adult safeguarding, Mental Capacity Act, DoLS/LPS, Prevent, domestic abuse, learning disability and/or autism, and mental health. Supporting staff to identify and respond appropriately to safeguarding concerns, including through advice, supervision, case discussion and escalation where required. Working with clinical teams to ensure reasonable adjustments are made for patients with a learning disability and/or autism. Providing expert advice on Mental Capacity Act assessments, best interest decision making and DoLS/LPS applications. Supporting the management of complex safeguarding cases, including attendance at strategy meetings, case conferences and multi-agency professional meetings. Leading and contributing to Domestic Homicide Reviews, Safeguarding Adult Reviews, LeDeR reviews and other relevant review processes, ensuring learning is shared and embedded across the Trust. Working collaboratively with internal teams and external partners, including local authorities, police, mental health services, learning disability services, the Integrated Care Board and safeguarding partnerships. Contributing to the development and review of safeguarding policies, procedures, strategies and assurance frameworks. Monitoring safeguarding activity, themes, trends and compliance through dashboards, audits, reports, action plans and risk registers. Supporting the delivery of safeguarding training, supervision and awareness, working with Adult Safeguarding Practitioners and the Learning and Development Team. Line managing and supporting Adult Safeguarding Practitioners. Providing assurance through internal reporting routes, including safeguarding meetings, workplans, annual reports and audit outcomes. Promoting Making Safeguarding Personal, ensuring the voice of patients, families and carers is represented and that safeguarding practice remains person-centred. Maintaining professional confidentiality and accurate records in line with professional standards and Trust policies. The post holder will be expected to work autonomously, manage competing priorities and respond to complex and sensitive safeguarding matters. They will also be required to provide professional challenge where needed, escalate risks appropriately and support continuous improvement in safeguarding practice across the Trust. This list is not exhaustive and may be reviewed in line with the evolving safeguarding agenda and the needs of the Trust.
Person Specification
Qualifications
Essential
- Possession of a relevant degree or demonstrate equivalent in experience and knowledge.
Desirable
- Best Interest assessor qualification (DoLs).
- Up to date with Level 4 Multiagency Safeguarding Adult Training (as per roles and competencies for Health Care Staff Intercollegiate document 2018).
Experience
Essential
- oCurrently practicing in a safeguarding role or previous experience as a safeguarding practitioner with a minimum of 3 years' experience.
Qualifications
Essential
- Registered NMC registered Nurse (adults) /RMN/LD Community Public Health Practitioner or Registered HCPC AHP.
Person Specification Qualifications Essential Possession of a relevant degree or demonstrate equivalent in experience and knowledge. Desirable Best Interest assessor qualification (DoLs). Up to date with Level 4 Multiagency Safeguarding Adult Training (as per roles and competencies for Health Care Staff Intercollegiate document 2018). Experience Essential oCurrently practicing in a safeguarding role or previous experience as a safeguarding practitioner with a minimum of 3 years' experience. Qualifications Essential Registered NMC registered Nurse (adults) /RMN/LD Community Public Health Practitioner or Registered HCPC AHP.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Unit General Manager - Private Patient Service
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2332917
Job summary
The postholder is responsible for the strategic leadership, operational delivery and commercial development of Private Patient Services across the Trust.
The role is accountable for maximising private patient income, ensuring regulatory compliance, and delivering high-quality, patient-centred services, while supporting the Trust's wider financial sustainability objectives.
The postholder will operate as a senior leader, advising Executive colleagues and leading complex commercial negotiations, service transformation, and external partnerships to grow and optimise the Trust's private healthcare portfolio.
** Pay banding subject to NHS Job Evaluation **
Main duties of the job
As we continue to develop our private patient services, we are looking for an experienced and commercially focused senior leader to help shape, grow and strengthen this important area of the Trust's work, supporting both patient choice and the wider financial sustainability of the organisation.The Unit General Manager for Private Patient Services will provide strategic leadership, operational oversight and commercial development across the Trust's private healthcare portfolio. Working closely with clinical teams, consultants, Executive colleagues, private medical insurers and external partners, the postholder will lead service growth, improve pathways, develop new commercial opportunities and ensure services are delivered safely, efficiently and in line with regulatory requirements. This is an exciting opportunity for a motivated and influential leader with strong commercial acumen, stakeholder management skills and a commitment to excellent patient care.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260803851
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Gobowen
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
The provision of professional and specialist support to the clinical users of the private patient service demonstrating a high level oforganisationalability and leadership
To develop and manage relationships externally with purchasers of healthcare and key influencers, such as private medical insurers, private GPs and other referrers, to understand market requirements and to develop the RJAH private care revenue in line with targets.
To develop and manage relationships with consultants internally on behalf ofRJAHtorepatriate external private work of established consultants, togrow the volume and revenue of our business
Develop and delivery the Trusts private patient strategy across all services e.g. surgical, diagnostics, therapies
Accountable for the delivery of the Trusts private patient income targets and activity plans along with related expenditure budgets.
Provide strategic advice to Executive and Board-level committees
Lead long-term income growth planning, including scenario modelling and market analysis
Lead on ensuring Trust wide governance is in place for private patient services; developing an expert knowledge of indemnity, risk and private practicing privileges.
To understand the practical constraints and issues for consultants working atRJAHand lead on resolving any issues and encourage growth of privatepractices atthe RJAH, in particular the smooth facilitation of theatre session availability.
Engage and coach staff and consultants to ensure a patient focused delivery of services.
To lead alongside Finance and the Commercial Director in negotiations with the Private Medical Insurers tosecure the best tariffs and terms of business for the Trust, and to negotiate favourable termsfor any specific agreements outside the usual contracts, for instance network arrangements,preferred provider agreements etc.
To seek new commercial opportunities with new and existing partners, developing innovative services, businessmodelsand ways of working to secureadditionalprivate income streams.
Tolead and manage the service areas whilst developing and sustaining effective working relationships with the unit teams, consultant medicalstaff,allotherinternal and external stakeholders to ensure that RJAH privatehealthcare business is represented appropriately and itsobjectivesare achieved.
To develop a network of external stakeholders, including but not limited to Private Medical Insurers, private GPs, referral agents, medical consultants and other private hospital providers, who are influential indeterminingwhere patients access private care
To manage internal and external communications, working with the Head of Communications, using sound judgment to ensure that all communicationsrepresentthe values and business interests ofRJAH
Accountable for the leadership, performance and development of the Private Patient Services workforce, including direct and indirect line management of multidisciplinary teams
Work closely with the Communication Manager to develop a portfolio of marketing products and information consistent with RJAH branding,valuesand commercial objective
To manage relationships with consultants,ensuring that their views and requirements are understood, acted upon appropriately and that they areengagedand motivated to carry our private work.
To continually question and challenge the statusquolooking for new and innovative ways to improve service delivery to make the most effective use of resources and ensure services are patient focused.
To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes
Tomaintaina detailed working knowledge of competition law surrounding private healthcare including but not limited to the Bribery Act and guidance from the Competition and Markets Authority
To develop a robust understanding of the information and reporting systems in the Trust and to continuously develop and improve business and activity reports for the COO summarising performance and highlighting risks and issues
Job description Job responsibilities The provision of professional and specialist support to the clinical users of the private patient service demonstrating a high level oforganisationalability and leadership To develop and manage relationships externally with purchasers of healthcare and key influencers, such as private medical insurers, private GPs and other referrers, to understand market requirements and to develop the RJAH private care revenue in line with targets. To develop and manage relationships with consultants internally on behalf ofRJAHtorepatriate external private work of established consultants, togrow the volume and revenue of our business Develop and delivery the Trusts private patient strategy across all services e.g. surgical, diagnostics, therapies Accountable for the delivery of the Trusts private patient income targets and activity plans along with related expenditure budgets. Provide strategic advice to Executive and Board-level committees Lead long-term income growth planning, including scenario modelling and market analysis Lead on ensuring Trust wide governance is in place for private patient services; developing an expert knowledge of indemnity, risk and private practicing privileges. To understand the practical constraints and issues for consultants working atRJAHand lead on resolving any issues and encourage growth of privatepractices atthe RJAH, in particular the smooth facilitation of theatre session availability. Engage and coach staff and consultants to ensure a patient focused delivery of services. To lead alongside Finance and the Commercial Director in negotiations with the Private Medical Insurers tosecure the best tariffs and terms of business for the Trust, and to negotiate favourable termsfor any specific agreements outside the usual contracts, for instance network arrangements,preferred provider agreements etc. To seek new commercial opportunities with new and existing partners, developing innovative services, businessmodelsand ways of working to secureadditionalprivate income streams. Tolead and manage the service areas whilst developing and sustaining effective working relationships with the unit teams, consultant medicalstaff,allotherinternal and external stakeholders to ensure that RJAH privatehealthcare business is represented appropriately and itsobjectivesare achieved. To develop a network of external stakeholders, including but not limited to Private Medical Insurers, private GPs, referral agents, medical consultants and other private hospital providers, who are influential indeterminingwhere patients access private care To manage internal and external communications, working with the Head of Communications, using sound judgment to ensure that all communicationsrepresentthe values and business interests ofRJAH Accountable for the leadership, performance and development of the Private Patient Services workforce, including direct and indirect line management of multidisciplinary teams Work closely with the Communication Manager to develop a portfolio of marketing products and information consistent with RJAH branding,valuesand commercial objective To manage relationships with consultants,ensuring that their views and requirements are understood, acted upon appropriately and that they areengagedand motivated to carry our private work. To continually question and challenge the statusquolooking for new and innovative ways to improve service delivery to make the most effective use of resources and ensure services are patient focused. To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes Tomaintaina detailed working knowledge of competition law surrounding private healthcare including but not limited to the Bribery Act and guidance from the Competition and Markets Authority To develop a robust understanding of the information and reporting systems in the Trust and to continuously develop and improve business and activity reports for the COO summarising performance and highlighting risks and issues
Person Specification
Qualifications/Training
Essential
- Educated to degree level in a related subject
- Postgraduate qualification OR equivalent experience at senior level
- Leadership or management qualification
- Evidence of senior leadership development (e.g. NHS leadership programmes)
Desirable
- Master level qualification or equivalent in a related field
Experience
Essential
- Extensive senior leadership experience in private healthcare / commercial NHS services
- Experience working at an senior operational level demonstrating track record success
- Evidence of extensive experience in service development and change management
- Evidence of working in a business or commercial environment
- Staff management
- Extensive influencing and negotiating experience with internal and external stakeholders
- Project management
- Experience of performance management
Desirable
- Evidence of influencing a wide range of senior stakeholders
- Evidence of managing complex contracts e.g. private insurers
- Business case development
- Strategy development
Skills and Competencies
Essential
- Proven change and project management skills
- Strategic thinking and system leadership
- Advanced communication and effective interpersonal skills
- Advanced commercial acumen
- Ability to influence Executive and Board decision-making
- Financial literacy (P&L / income modelling)
- Advanced negotiation and stakeholder engagement skills
- Highly organised with excellent attention to detail.
- Highly analytical and numerate with ability to present a logical argument using data and information
- Confident communication skills, including presenting complex information.
- Self-motivated, flexible and driven.
Knowledge (including specialist or technical knowledge required)
Essential
- Proficient in Microsoft applications, including performance dashboards, reports and analytical tools.
- Experience managing and developing teams with proven improvements in capability and performance.
- NHS private patient regulatory framework
- Competition law / CMA guidance
- Healthcare market dynamics
- Knowledge of acute hospitals and healthcare delivery
Desirable
- Knowledge of private healthcare insurance market
Personal Qualities & Trust Values
Essential
- To exemplify the Trust Values: Professional - apply high professional standards to your role Excellence - ensure the care we deliver has great outcomes for patients Respect - for patients and each other Friendly - patients, colleagues, public are always put at ease and made welcome Inclusive - we have a safe and respectful environment Caring - put the patient first and be considerate of their needs
Person Specification Qualifications/Training Essential Educated to degree level in a related subject Postgraduate qualification OR equivalent experience at senior level Leadership or management qualification Evidence of senior leadership development (e.g. NHS leadership programmes) Desirable Master level qualification or equivalent in a related field Experience Essential Extensive senior leadership experience in private healthcare / commercial NHS services Experience working at an senior operational level demonstrating track record success Evidence of extensive experience in service development and change management Evidence of working in a business or commercial environment Staff management Extensive influencing and negotiating experience with internal and external stakeholders Project management Experience of performance management Desirable Evidence of influencing a wide range of senior stakeholders Evidence of managing complex contracts e.g. private insurers Business case development Strategy development Skills and Competencies Essential Proven change and project management skills Strategic thinking and system leadership Advanced communication and effective interpersonal skills Advanced commercial acumen Ability to influence Executive and Board decision-making Financial literacy (P&L / income modelling) Advanced negotiation and stakeholder engagement skills Highly organised with excellent attention to detail. Highly analytical and numerate with ability to present a logical argument using data and information Confident communication skills, including presenting complex information. Self-motivated, flexible and driven. Knowledge (including specialist or technical knowledge required) Essential Proficient in Microsoft applications, including performance dashboards, reports and analytical tools. Experience managing and developing teams with proven improvements in capability and performance. NHS private patient regulatory framework Competition law / CMA guidance Healthcare market dynamics Knowledge of acute hospitals and healthcare delivery Desirable Knowledge of private healthcare insurance market Personal Qualities & Trust Values Essential To exemplify the Trust Values: Professional - apply high professional standards to your role Excellence - ensure the care we deliver has great outcomes for patients Respect - for patients and each other Friendly - patients, colleagues, public are always put at ease and made welcome Inclusive - we have a safe and respectful environment Caring - put the patient first and be considerate of their needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Fellowship - Arthroplasty
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 224-PA20260803854-A
Job summary
The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH), Oswestry, is delighted to offer the Oswestry McGeoch Fellowship, a post-CCT fellowship designed to prepare successful candidates for life as a Consultant Arthroplasty Surgeon.
Named in honour of the late Mr Christopher McGeoch, who established the Arthroplasty Department at RJAH in 1998, this fellowship provides advanced training in primary hip arthroplasty, primary knee arthroplasty, and revision hip arthroplasty within one of the UK's leading specialist orthopaedic centres.
RJAH is recognised nationally and internationally for excellence in orthopaedic surgery and education. As one of the highest-volume arthroplasty units in the country, the department offers an outstanding clinical environment for fellowship training. In 2025, the unit performed 1,586 primary total hip replacements, 1,655 primary total knee replacements, and 157 revision total hip replacements. This case volume ensures exposure to a comprehensive spectrum of arthroplasty practice, ranging from routine primary joint replacement to complex revision surgery. As well as the full spectrum of revision surgery, the successful candidates will be exposed to fully cemented, hybrid and uncemented primary THR.
Main duties of the job
The fellowship will be supervised by Mr Robin Banerjee and is specifically designed to bridge the gap between specialist training and independent Consultant practice. The successful applicant will gain extensive operative experience, develop confidence in decision-making and surgical planning, and acquire the skills required to manage both straightforward and complex arthroplasty patients.
The proposed timetable includes two and a half days of operating each week, alongside dedicated outpatient clinic experience and revision MDT. Operative exposure will include primary hip replacement, primary knee replacement, and revision hip arthroplasty, with opportunities to observe and participate in complex revision cases performed by other consultants within the department.
In addition to clinical training, the fellowship includes protected time for research, audit, and quality improvement activities. Fellows will be encouraged to present their work at national and international meetings and to produce peer-reviewed publications.
The Oswestry McGeoch Fellowship offers a unique opportunity to train within a world-renowned Orthopaedic Hospital, benefit from exceptional mentorship, and gain high-volume exposure to contemporary arthroplasty practice. It is an ideal fellowship for ambitious post-CCT surgeons wishing to develop the skills, experience, and confidence required for a successful Consultant career in hip and knee arthroplasty.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
02 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£77,348 a year Per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
224-PA20260803854-A
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen
Shropshire
SY10 7AG
United Kingdom
Job description
Job responsibilities
1
The post-holder will be an integral member of the Lower Limb Arthroplasty team and will work closely with Mr Banerjee, Mr Duckett and the wider multidisciplinary team. The fellowship is designed to provide advanced subspecialty experience in hip and knee arthroplasty and to facilitate the transition to independent consultant practice.
The post-holder will:
Participate in regular elective operating lists, gaining experience in primary hip and knee, and revision hip arthroplasty.
Develop advanced operative skills in complex primary and revision arthroplasty, including management of bone loss, injection and other complex reconstructive problems, as appropriate to their experience and training needs.
Undertake operative procedures with a graduated level of responsibility, progressing from supervised to independent operating where appropriate and where the supervising consultant is satisfied with the fellows competence.
Participate in the assessment and management of patients undergoing arthroplasty, including pre-operative assessment, operative planning and post-operative care.
Attend regular outpatient clinics, including pre-operative, post-operative and specialist arthroplasty clinics, with opportunities to develop independent clinical decision-making under appropriate supervision.
Participate in the management of elective inpatients, including ward rounds, assessment of post-operative patients and management of complications.
Participate in the multidisciplinary management of complex arthroplasty patients, including relevant infection, radiology and other specialist MDT meetings.
Gain experience in the investigation and management of periprosthetic joint infection, including revision strategies and staged treatment where applicable.
Participate in departmental teaching of medical students and resident doctors.
Participate in clinical audit, research and quality improvement projects relevant to arthroplasty surgery.
Be encouraged and supported to present research and audit work at regional, national and international meetings and to publish relevant work.
Maintain an appropriate operative logbook and portfolio and participate in regular appraisal and educational supervision.
The post-holder will be expected to demonstrate progressive development throughout the fellowship, with increasing autonomy in clinical assessment, decision-making and operative practice where appropriate. The precise level of independent practice will be determined by the fellows experience, competence and the clinical circumstances, with consultant support available at all times.
The fellowship is intended to provide advanced subspecialty training and experience in preparation for a future substantive consultant appointment in lower limb arthroplasty.
Job description
Job responsibilities
1
The post-holder will be an integral member of the Lower Limb Arthroplasty team and will work closely with Mr Banerjee, Mr Duckett and the wider multidisciplinary team. The fellowship is designed to provide advanced subspecialty experience in hip and knee arthroplasty and to facilitate the transition to independent consultant practice.
The post-holder will:
Participate in regular elective operating lists, gaining experience in primary hip and knee, and revision hip arthroplasty.
Develop advanced operative skills in complex primary and revision arthroplasty, including management of bone loss, injection and other complex reconstructive problems, as appropriate to their experience and training needs.
Undertake operative procedures with a graduated level of responsibility, progressing from supervised to independent operating where appropriate and where the supervising consultant is satisfied with the fellows competence.
Participate in the assessment and management of patients undergoing arthroplasty, including pre-operative assessment, operative planning and post-operative care.
Attend regular outpatient clinics, including pre-operative, post-operative and specialist arthroplasty clinics, with opportunities to develop independent clinical decision-making under appropriate supervision.
Participate in the management of elective inpatients, including ward rounds, assessment of post-operative patients and management of complications.
Participate in the multidisciplinary management of complex arthroplasty patients, including relevant infection, radiology and other specialist MDT meetings.
Gain experience in the investigation and management of periprosthetic joint infection, including revision strategies and staged treatment where applicable.
Participate in departmental teaching of medical students and resident doctors.
Participate in clinical audit, research and quality improvement projects relevant to arthroplasty surgery.
Be encouraged and supported to present research and audit work at regional, national and international meetings and to publish relevant work.
Maintain an appropriate operative logbook and portfolio and participate in regular appraisal and educational supervision.
The post-holder will be expected to demonstrate progressive development throughout the fellowship, with increasing autonomy in clinical assessment, decision-making and operative practice where appropriate. The precise level of independent practice will be determined by the fellows experience, competence and the clinical circumstances, with consultant support available at all times.
The fellowship is intended to provide advanced subspecialty training and experience in preparation for a future substantive consultant appointment in lower limb arthroplasty.
Person Specification
Qualifications
Essential
- Full registration with the GMC at the time of appointment
- FRCS Orth
- On, or anticipate being on, GMC specialty register for Trauma and Orthopaedics at time of appointment.
Desirable
- Higher Degree (MSc, PhD) and or Teaching qualification
Experience
Essential
- Commitment to lower limb arthroplasty
- Evidence of experience in lower limb arthroplasty / complex revisions demonstrated by a log book
Desirable
- Experience as first surgeon in 200 plus primary arthroplasty operations
Skills
Essential
- Relevant publications and presentations in arthroplasty.
Desirable
- Attendance at appropriate specialty meetings (e.g. British Hip Society)
Person Specification
Qualifications
Essential
- Full registration with the GMC at the time of appointment
- FRCS Orth
- On, or anticipate being on, GMC specialty register for Trauma and Orthopaedics at time of appointment.
Desirable
- Higher Degree (MSc, PhD) and or Teaching qualification
Experience
Essential
- Commitment to lower limb arthroplasty
- Evidence of experience in lower limb arthroplasty / complex revisions demonstrated by a log book
Desirable
- Experience as first surgeon in 200 plus primary arthroplasty operations
Skills
Essential
- Relevant publications and presentations in arthroplasty.
Desirable
- Attendance at appropriate specialty meetings (e.g. British Hip Society)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen
Shropshire
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen
Shropshire
SY10 7AG
United Kingdom
Employer's website
Apply Now
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Radiology Private Practice Junior Business Manager
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 224-PA20260903905-A
Job summary
The Radiology Private Practice (Junior) Business Manager is responsible for supporting the effective operational delivery, coordination and performance of private patient activity within the Radiology Service.
**Pay Banding subject to NHS Job evaluation **
The post holder will coordinate the administrative and business processes associated with private radiology activity, ensuring private patients progress efficiently through the radiology pathway.
Key responsibilities include monitoring and reporting on private radiology activity, capacity, income and key performance indicators; analysing data; identifying areas of underperformance; and supporting managers to improve utilisation, productivity, patient experience and income capture. The post holder will also ensure appropriate financial arrangements are confirmed in line with agreed processes and that accurate information is available to support timely and accurate invoicing.
The post holder will supervise administrative staff supporting private radiology activity and contribute to the development and implementation of standard operating procedures, service improvements and new ways of working.
The role requires a significant degree of initiative, working within established Trust and Radiology policies and procedures to resolve routine operational issues independently and escalate complex clinical, financial or significant performance issues as appropriate.
Main duties of the job
- Coordinate admin and business processes supporting private Radiology activity.
- Coordinate private patient pathways.
- Act as a key operational point of contact for private Radiology admin and business enquiries.
- Liaise with Consultant Radiologists, Radiographers, Radiology Nurses, admin teams and other services to ensure private examinations and procedures are appropriately coordinated.
- Support the effective scheduling of private activity across relevant modalities.
- Monitor private patient pathways and proactively identify and follow up outstanding actions which could delay treatment, imaging or reporting.
- Ensure that appropriate admin processes are completed before private examinations and procedures take place.
- Support effective use of available Radiology capacity for private patient activity whilst ensuring this is managed in accordance with agreed Trust and departmental arrangements.
- Identify unused or underutilised private capacity and escalate opportunities or concerns to the appropriate manager.
- Monitor cancellations and delays affecting private patients and assist in identifying recurring causes and opportunities for improvement.
- Work with modality teams and admin staff to ensure private patient activity is clearly identified and appropriately recorded on relevant systems.
- Resolve routine operational problems independently within agreed procedures, referring clinical decisions and significant operational issues to the appropriate clinical or managerial lead.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260903905-A
Job locations
RJAH Orthopaedic Hospital NHS Trust
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
This role is classified as a medium-skilled occupation for Skilled Worker visa purposes and is only eligible for sponsorship where the relevant Home Office requirements are met. If you require sponsorship, you must clearly explain within your application how you meet the eligibility requirements for this role. Please note that shortlisting or an offer of employment does not confirm eligibility for sponsorship. Any appointment will remain subject to the Trust being satisfied that both the role and the applicant meet the applicable Home Office sponsorship requirements.
The Radiology Private Practice (Junior) Business Manager supports the effective operational delivery, coordination and performance of private patient activity within the Radiology Service.
The post holder will coordinate the administrative and business processes associated with private diagnostic imaging and interventional radiology services, ensuring patients progress efficiently from referral and enquiry through to imaging or intervention, reporting, invoicing and completion of the patient pathway.
Working closely with Consultant Radiologists, Radiographers, Nursing staff, Administrative Teams, Finance, Private Patient Services, insurers and external organisations, the post holder will ensure private activity is appropriately authorised, recorded, delivered and charged in line with Trust procedures.
SEE FULL JOB DESCRIPTION ATTACHMENT
Job description
Job responsibilities
This role is classified as a medium-skilled occupation for Skilled Worker visa purposes and is only eligible for sponsorship where the relevant Home Office requirements are met. If you require sponsorship, you must clearly explain within your application how you meet the eligibility requirements for this role. Please note that shortlisting or an offer of employment does not confirm eligibility for sponsorship. Any appointment will remain subject to the Trust being satisfied that both the role and the applicant meet the applicable Home Office sponsorship requirements.
The Radiology Private Practice (Junior) Business Manager supports the effective operational delivery, coordination and performance of private patient activity within the Radiology Service.
The post holder will coordinate the administrative and business processes associated with private diagnostic imaging and interventional radiology services, ensuring patients progress efficiently from referral and enquiry through to imaging or intervention, reporting, invoicing and completion of the patient pathway.
Working closely with Consultant Radiologists, Radiographers, Nursing staff, Administrative Teams, Finance, Private Patient Services, insurers and external organisations, the post holder will ensure private activity is appropriately authorised, recorded, delivered and charged in line with Trust procedures.
SEE FULL JOB DESCRIPTION ATTACHMENT
Person Specification
Qualifications / Training
Essential
- Educated to degree level or equivalent level of knowledge, training and experience.
- Evidence of continuing professional development.
Desirable
- Qualification or development in business administration, healthcare management, finance, project management or service improvement.
Experience
Essential
- Significant experience in an administrative, operational, business or performance environment.
- Experience of analysing activity, financial or performance information and producing reports for management purposes.
- Experience of supervising staff or coordinating workloads.
- Experience of improving administrative systems or processes.
- Experience of managing competing priorities and meeting deadlines.
Desirable
- Experience within the NHS, Radiology or another diagnostic service.
- Experience of financial administration, invoicing or income monitoring.
- Experience of NHS or independent-sector private patient services.
Knowledge
Essential
- Understanding of confidentiality, information governance and data protection requirements.
- Understanding of performance monitoring, data quality and accurate record keeping.
- Awareness of financial controls and the importance of accurate activity and income capture.
Desirable
- Knowledge of Radiology pathways, terminology, imaging modalities and workflow.
- Understanding of private medical insurer and self-pay processes.
- Understanding of Radiology capacity and utilisation.
Skills and Competencies
Essential
- Excellent organisational and prioritisation skills, with the ability to maintain accuracy under pressure.
- Ability to interpret activity, financial and performance information and present findings clearly.
- Effective staff supervision and workload coordination skills.
- Strong IT skills, including Microsoft Office and Excel, with the ability to learn relevant clinical and Trust systems.
- Excellent written and verbal communication skills. Ability to communicate professionally with patients, consultants, clinical teams, managers, insurers and external organisations.
Desirable
- Advanced spreadsheet, dashboard or reporting skills.
- Process-mapping, project management or service-improvement skills.
- Experience of developing procedures, guidance or training materials.
Personal Qualities and Trust Values
Essential
- Demonstrates the Trust values
- Highly organised, methodical and able to use initiative.
- Able to work effectively both independently and as part of a multidisciplinary team.
- Able to undertake the requirements of the role, with reasonable adjustments where required.
- Patient and customer focused, with a professional and approachable manner.
Desirable
- Demonstrable interest in developing private Radiology services and improving patient experience.
Person Specification
Qualifications / Training
Essential
- Educated to degree level or equivalent level of knowledge, training and experience.
- Evidence of continuing professional development.
Desirable
- Qualification or development in business administration, healthcare management, finance, project management or service improvement.
Experience
Essential
- Significant experience in an administrative, operational, business or performance environment.
- Experience of analysing activity, financial or performance information and producing reports for management purposes.
- Experience of supervising staff or coordinating workloads.
- Experience of improving administrative systems or processes.
- Experience of managing competing priorities and meeting deadlines.
Desirable
- Experience within the NHS, Radiology or another diagnostic service.
- Experience of financial administration, invoicing or income monitoring.
- Experience of NHS or independent-sector private patient services.
Knowledge
Essential
- Understanding of confidentiality, information governance and data protection requirements.
- Understanding of performance monitoring, data quality and accurate record keeping.
- Awareness of financial controls and the importance of accurate activity and income capture.
Desirable
- Knowledge of Radiology pathways, terminology, imaging modalities and workflow.
- Understanding of private medical insurer and self-pay processes.
- Understanding of Radiology capacity and utilisation.
Skills and Competencies
Essential
- Excellent organisational and prioritisation skills, with the ability to maintain accuracy under pressure.
- Ability to interpret activity, financial and performance information and present findings clearly.
- Effective staff supervision and workload coordination skills.
- Strong IT skills, including Microsoft Office and Excel, with the ability to learn relevant clinical and Trust systems.
- Excellent written and verbal communication skills. Ability to communicate professionally with patients, consultants, clinical teams, managers, insurers and external organisations.
Desirable
- Advanced spreadsheet, dashboard or reporting skills.
- Process-mapping, project management or service-improvement skills.
- Experience of developing procedures, guidance or training materials.
Personal Qualities and Trust Values
Essential
- Demonstrates the Trust values
- Highly organised, methodical and able to use initiative.
- Able to work effectively both independently and as part of a multidisciplinary team.
- Able to undertake the requirements of the role, with reasonable adjustments where required.
- Patient and customer focused, with a professional and approachable manner.
Desirable
- Demonstrable interest in developing private Radiology services and improving patient experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH Orthopaedic Hospital NHS Trust
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH Orthopaedic Hospital NHS Trust
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Medical Secretary
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 224-PA20260703768-B
Job summary
The Senior Medical Secretary provides an efficient and comprehensive professional secretarial service to the Consultants, their Team and the wider department. You will be expected to exercise initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times.
We strongly encourage early submission of applications, as this advert will close early where sufficient applications have been received.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
To undertake the typing of clinic letters, operation notes, pre operative notes, ward notes, discharge letters, specialist reports, conference notes and associated correspondence of varied medical terminology, efficiently and accurately through audio word processing or shorthand dictation distributing as necessary to the relevant healthcare professions with a copy to the patient. This work involves a significant use of the Trust's computer systems.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260703768-B
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
The typing of clinic letters, operation notes, pre operative notes, ward notes and other letters of varied medical terminology, efficiently and accurately through audio digital dictation distributing as necessary to the relevant healthcare professionals and patient with the target time.
The use of the Trust's computer systems.
To send and receive confidential patient information to and from other healthcare organisations, patients, carers and relatives.
Manage paper based or electronic diaries for the Consultant and their Team.
To liaise with Consultant and their Team regarding on call rota.
Process incoming mail.
Ensure all referrals and internal referrals are passed to the appropriate Booking Team.
Deal with telephone calls into the hospital, a first point of contact.
Regularly check digital dictating system for urgent work and prioritise workload.
Job description
Job responsibilities
The typing of clinic letters, operation notes, pre operative notes, ward notes and other letters of varied medical terminology, efficiently and accurately through audio digital dictation distributing as necessary to the relevant healthcare professionals and patient with the target time.
The use of the Trust's computer systems.
To send and receive confidential patient information to and from other healthcare organisations, patients, carers and relatives.
Manage paper based or electronic diaries for the Consultant and their Team.
To liaise with Consultant and their Team regarding on call rota.
Process incoming mail.
Ensure all referrals and internal referrals are passed to the appropriate Booking Team.
Deal with telephone calls into the hospital, a first point of contact.
Regularly check digital dictating system for urgent work and prioritise workload.
Person Specification
Qualifications/Training
Essential
- RSA level 3
- Audio typing/digital dictation
Desirable
- English/Maths GCSE's or equivalent
- Shorthand 100 wpm
- AMSPAR diploma
- ECDL/NVQ
Experience
Essential
- ? Previous Medical Secretarial experience
Skills/Knowledge
Essential
- Good knowledge of medical terminology
Aptitudes and Attributes
Essential
- Good communication /interpersonal skills
- Tact and discretion when dealing with sensitive and confidential information
- Ability to organise and prioritise own work
- To reward a higher degree of initiative and responsibility
Desirable
- Team player/able to work flexibly
- Able to use a variety of computer systems
Person Specification
Qualifications/Training
Essential
- RSA level 3
- Audio typing/digital dictation
Desirable
- English/Maths GCSE's or equivalent
- Shorthand 100 wpm
- AMSPAR diploma
- ECDL/NVQ
Experience
Essential
- ? Previous Medical Secretarial experience
Skills/Knowledge
Essential
- Good knowledge of medical terminology
Aptitudes and Attributes
Essential
- Good communication /interpersonal skills
- Tact and discretion when dealing with sensitive and confidential information
- Ability to organise and prioritise own work
- To reward a higher degree of initiative and responsibility
Desirable
- Team player/able to work flexibly
- Able to use a variety of computer systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Outpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 224-PA20260903893
Job summary
Previous applicants need not apply
We are seeking to recruit an Outpatient Booking Co-ordinator to join the busy outpatient section of the MSK booking team.
Applicants must hold NVQ Level 3 in relevant subject (or demonstrable equivalent experience). Experience of working in a busy office environment and using computers is essential. Experience of using Careflow is desirable but training in the use of necessary computer systems will be provided.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
The Outpatient Booking Office provides a patient focused and responsive contact point for patients, ensuring all appointments are booked within the specified time limits.
Outpatient Booking Co-ordinators will manage their own delegated responsibility in operating a partial or full booking process receiving paper and electronic referrals for Outpatient specialties.
Each Booking Co-ordinator will have a lead responsibility for clinic management for a group of Consultants/Specialties. Booking Co-ordinators will be expected to provide cross cover to other Specialties in the absence of colleagues.
The Outpatient Booking Co-ordinator will manage and co-ordinate the outpatient pathway from the acceptance of the referral, through to the outpatient appointment. To ensure appointments are booked according to the Consultants protocols, booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics.
Establish and maintain good working relationships with other Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust outpatient waiting list, monitoring clinic capacity to treat all patients on the outpatient waiting list, working closely with the Outpatient Team Leader and Administrative Service Manager.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260903893
Job locations
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
1. Assigned to specific Consultant Surgeons but there is an expectation that staff will provide support and cover during periods of leave for colleagues, including other departments.
2. Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request images. Recognising any Red Flag symptoms and escalating these to consultants.
3. Once trained, individuals to maintain a high knowledge of Lorenzo, E-referral service, Image Exchange System, Electronic Patient Record, Spinal Portal, Bookwise, Internal Patient Waiting Lists, Synapse
4. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
5. To highlight any referrals that require urgent attention and deal with them promptly; this may involve discussions with the medical/divisional teams directly to arrange where the patient needs to be booked
6. To monitor daily the Patient Tracking Lists (PTL) for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline
7. To be responsible for authorised over booking where appropriate, ensuing priority of patients is considered through reviewing several databases and consideration a range of options, such as diagnostics, new and old patients and patients in trouble, seeking assistance from the Outpatient Team Leader or Administrative Service Manager when needed.
8. Support patients in trouble by escalating concerns to Consultant colleagues and the safeguarding team as necessary.
9. Ensure all relevant documentation is scanned onto EPR and filed as appropriate.
10. Liaise with Team Leader regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management.
11. Provide a daily report on the status of the outpatient waiting list for consultants to whom you are assigned.
12. Ensure that patients receive all the relevant documentation pertaining to their appointment.
13. Plan and liaise with consultants regarding appointments to enable prioritisation of work.
14. Whilst arranging appointment dates use knowledge of clinic capacity.
15. To constantly work adhering to the Access Policy, keeping abreast of changes as communicated by Senior Staff.
16. Ensuring Choose and Book appointments are booked in correctly, where not, ensuring the appointment is rescheduled appropriately and the patient is informed.
17. Re-arrange or cancel full clinics as directed by the operational team (with and without consultant consultation) where appropriate ensuring full utilisation of remaining clinics.
18. Re-arrange or cancel clinic appointments as requested by the patient (with and without consultant consultation) where appropriate ensuring full utilisation of remaining clinics.
19. Provide detailed information for clinicians regarding their waiting lists.
20. Provide a high level of customer care exchanging information with patients and staff regarding outpatient processes and procedures, such as discussions around individual needs, such as adjustments for patient appointments.
21. Liaise with the Head of Patient Access and Administrative Services Managers to ensure all clinics are utilised and planned efficiently. Notify Consultants on any factors they made need to know resulting in their clinic being affected.
22. To deal with queries from patients, Secretaries, medical and nursing staff in a diplomatic and sympathetic manner, both on the phone and face to face.
23. Ensure all clinic appointments are outcomed correctly from either the clinical outcome form or once the clinic dictation is typed.
24. Communicate with the discharge team to ensure follow-up appointments are booked at a requested point of time, balancing needs and requirements such clinic capacity and Consultant availability.
25. Escalate appropriate issues to Consultants, operational Management, Team Leader &/or Administrative Service Manager.
26. Regularly deal with queries from anxious patients or relatives (gaining appropriate confirmation of patients permission do so) when giving difficult messages such as delays to appointments which can often be met with high emotion, then requiring staff to utilise empathy and direct as appropriate.
27. Deal with Outpatient teams inboxes daily along with personal email, responding in a prompt and correct manner.
28. Participate in providing training within the Department, making sure individual training matrix is up to date.
29. Maintain Lorenzo details and update patient details.
30. Liaise with the Outpatient resource team re: changes, bookings, cancellations. This is to ensure that resources can be appropriately reallocated as necessary.
31. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients attending clinic.
32. Participate in maintaining physical waiting list filing and general healthcare record filing system.
33. Provide support to the Head of Patient Access, Administrative Services manager and Team Leader.
34. To participate in general administration duties such as the answer phone, cancellation email, post, date stamping, photocopying, scanning and any other technology that may be introduced to support the Trusts systems and processes
35. To contribute to the ongoing service improvement plans and policies for Outpatients, being open to changes to current practices and offering input into meetings/workshops as required.
36. Participate in mandatory training and induction programmes as well as staff appraisal and objective setting
37. Expected to concentrate for long periods of time (up to 2 hours), undertaking outcomes and analysis of Patient Target List.
38. Individuals can expect frequent interruptions from patients calling the department and also colleagues requiring urgent support.
39. There will be occasional exposure to verbal aggression whilst communicating unwelcomed news which can be challenging such as delays to appointments.
40. Ensure all communications and data storage is filed and stored in line with Trust policies and procedures and GDPR.
Job description
Job responsibilities
1. Assigned to specific Consultant Surgeons but there is an expectation that staff will provide support and cover during periods of leave for colleagues, including other departments.
2. Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request images. Recognising any Red Flag symptoms and escalating these to consultants.
3. Once trained, individuals to maintain a high knowledge of Lorenzo, E-referral service, Image Exchange System, Electronic Patient Record, Spinal Portal, Bookwise, Internal Patient Waiting Lists, Synapse
4. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
5. To highlight any referrals that require urgent attention and deal with them promptly; this may involve discussions with the medical/divisional teams directly to arrange where the patient needs to be booked
6. To monitor daily the Patient Tracking Lists (PTL) for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline
7. To be responsible for authorised over booking where appropriate, ensuing priority of patients is considered through reviewing several databases and consideration a range of options, such as diagnostics, new and old patients and patients in trouble, seeking assistance from the Outpatient Team Leader or Administrative Service Manager when needed.
8. Support patients in trouble by escalating concerns to Consultant colleagues and the safeguarding team as necessary.
9. Ensure all relevant documentation is scanned onto EPR and filed as appropriate.
10. Liaise with Team Leader regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management.
11. Provide a daily report on the status of the outpatient waiting list for consultants to whom you are assigned.
12. Ensure that patients receive all the relevant documentation pertaining to their appointment.
13. Plan and liaise with consultants regarding appointments to enable prioritisation of work.
14. Whilst arranging appointment dates use knowledge of clinic capacity.
15. To constantly work adhering to the Access Policy, keeping abreast of changes as communicated by Senior Staff.
16. Ensuring Choose and Book appointments are booked in correctly, where not, ensuring the appointment is rescheduled appropriately and the patient is informed.
17. Re-arrange or cancel full clinics as directed by the operational team (with and without consultant consultation) where appropriate ensuring full utilisation of remaining clinics.
18. Re-arrange or cancel clinic appointments as requested by the patient (with and without consultant consultation) where appropriate ensuring full utilisation of remaining clinics.
19. Provide detailed information for clinicians regarding their waiting lists.
20. Provide a high level of customer care exchanging information with patients and staff regarding outpatient processes and procedures, such as discussions around individual needs, such as adjustments for patient appointments.
21. Liaise with the Head of Patient Access and Administrative Services Managers to ensure all clinics are utilised and planned efficiently. Notify Consultants on any factors they made need to know resulting in their clinic being affected.
22. To deal with queries from patients, Secretaries, medical and nursing staff in a diplomatic and sympathetic manner, both on the phone and face to face.
23. Ensure all clinic appointments are outcomed correctly from either the clinical outcome form or once the clinic dictation is typed.
24. Communicate with the discharge team to ensure follow-up appointments are booked at a requested point of time, balancing needs and requirements such clinic capacity and Consultant availability.
25. Escalate appropriate issues to Consultants, operational Management, Team Leader &/or Administrative Service Manager.
26. Regularly deal with queries from anxious patients or relatives (gaining appropriate confirmation of patients permission do so) when giving difficult messages such as delays to appointments which can often be met with high emotion, then requiring staff to utilise empathy and direct as appropriate.
27. Deal with Outpatient teams inboxes daily along with personal email, responding in a prompt and correct manner.
28. Participate in providing training within the Department, making sure individual training matrix is up to date.
29. Maintain Lorenzo details and update patient details.
30. Liaise with the Outpatient resource team re: changes, bookings, cancellations. This is to ensure that resources can be appropriately reallocated as necessary.
31. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients attending clinic.
32. Participate in maintaining physical waiting list filing and general healthcare record filing system.
33. Provide support to the Head of Patient Access, Administrative Services manager and Team Leader.
34. To participate in general administration duties such as the answer phone, cancellation email, post, date stamping, photocopying, scanning and any other technology that may be introduced to support the Trusts systems and processes
35. To contribute to the ongoing service improvement plans and policies for Outpatients, being open to changes to current practices and offering input into meetings/workshops as required.
36. Participate in mandatory training and induction programmes as well as staff appraisal and objective setting
37. Expected to concentrate for long periods of time (up to 2 hours), undertaking outcomes and analysis of Patient Target List.
38. Individuals can expect frequent interruptions from patients calling the department and also colleagues requiring urgent support.
39. There will be occasional exposure to verbal aggression whilst communicating unwelcomed news which can be challenging such as delays to appointments.
40. Ensure all communications and data storage is filed and stored in line with Trust policies and procedures and GDPR.
Person Specification
Qualifications/Training
Essential
- NVQ Level 3 or equivalent experience
- GCSE Maths and English
Skills/Knowledge
Essential
- High level of verbal and written communication skills
Desirable
- Knowledge of outpatient booking systems
- Knowledge of NHS RTT Targets
Aptitudes and Attributes
Essential
- Team player / able to work flexibly
- Good telephone manner
- Ability to organise and prioritise own work
Desirable
- Able to use a variety of hospital computer systems
Person Specification
Qualifications/Training
Essential
- NVQ Level 3 or equivalent experience
- GCSE Maths and English
Skills/Knowledge
Essential
- High level of verbal and written communication skills
Desirable
- Knowledge of outpatient booking systems
- Knowledge of NHS RTT Targets
Aptitudes and Attributes
Essential
- Team player / able to work flexibly
- Good telephone manner
- Ability to organise and prioritise own work
Desirable
- Able to use a variety of hospital computer systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
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Radiology Private Practice Junior Business Manager
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 224-PA20260903905
Job summary
The Radiology Private Practice (Junior) Business Manager is responsible for supporting the effective operational delivery, coordination and performance of private patient activity within the Radiology Service.
**Pay Banding subject to NHS Job evaluation **
The post holder will coordinate the administrative and business processes associated with private radiology activity, ensuring private patients progress efficiently through the radiology pathway.
Key responsibilities include monitoring and reporting on private radiology activity, capacity, income and key performance indicators; analysing data; identifying areas of underperformance; and supporting managers to improve utilisation, productivity, patient experience and income capture. The post holder will also ensure appropriate financial arrangements are confirmed in line with agreed processes and that accurate information is available to support timely and accurate invoicing.
The post holder will supervise administrative staff supporting private radiology activity and contribute to the development and implementation of standard operating procedures, service improvements and new ways of working.
The role requires a significant degree of initiative, working within established Trust and Radiology policies and procedures to resolve routine operational issues independently and escalate complex clinical, financial or significant performance issues as appropriate.
Main duties of the job
- Coordinate admin and business processes supporting private Radiology activity.
- Coordinate private patient pathways.
- Act as a key operational point of contact for private Radiology admin and business enquiries.
- Liaise with Consultant Radiologists, Radiographers, Radiology Nurses, admin teams and other services to ensure private examinations and procedures are appropriately coordinated.
- Support the effective scheduling of private activity across relevant modalities.
- Monitor private patient pathways and proactively identify and follow up outstanding actions which could delay treatment, imaging or reporting.
- Ensure that appropriate admin processes are completed before private examinations and procedures take place.
- Support effective use of available Radiology capacity for private patient activity whilst ensuring this is managed in accordance with agreed Trust and departmental arrangements.
- Identify unused or underutilised private capacity and escalate opportunities or concerns to the appropriate manager.
- Monitor cancellations and delays affecting private patients and assist in identifying recurring causes and opportunities for improvement.
- Work with modality teams and admin staff to ensure private patient activity is clearly identified and appropriately recorded on relevant systems.
- Resolve routine operational problems independently within agreed procedures, referring clinical decisions and significant operational issues to the appropriate clinical or managerial lead.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260903905
Job locations
RJAH Orthopaedic Hospital NHS Trust
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
This role is classified as a medium-skilled occupation for Skilled Worker visa purposes and is only eligible for sponsorship where the relevant Home Office requirements are met. If you require sponsorship, you must clearly explain within your application how you meet the eligibility requirements for this role. Please note that shortlisting or an offer of employment does not confirm eligibility for sponsorship. Any appointment will remain subject to the Trust being satisfied that both the role and the applicant meet the applicable Home Office sponsorship requirements.
The Radiology Private Practice (Junior) Business Manager supports the effective operational delivery, coordination and performance of private patient activity within the Radiology Service.
The post holder will coordinate the administrative and business processes associated with private diagnostic imaging and interventional radiology services, ensuring patients progress efficiently from referral and enquiry through to imaging or intervention, reporting, invoicing and completion of the patient pathway.
Working closely with Consultant Radiologists, Radiographers, Nursing staff, Administrative Teams, Finance, Private Patient Services, insurers and external organisations, the post holder will ensure private activity is appropriately authorised, recorded, delivered and charged in line with Trust procedures.
The role is responsible for monitoring private patient activity, capacity, performance and income, producing reports and analysing information to identify trends, opportunities for improvement and risks to service delivery. The post holder will support the development of efficient patient pathways, improved utilisation of capacity, enhanced patient experience and accurate income capture.
The post holder will supervise designated administrative staff, contribute to service improvement initiatives, support the implementation of standard operating procedures and work with a significant degree of autonomy within established Trust policies and procedures.
Main Responsibilities Operational Management- Coordinate the day-to-day administration of private radiology activity.
- Manage private patient pathways from referral to completion of the administrative and financial process.
- Act as a key point of contact for private radiology operational enquiries.
- Support the effective scheduling and utilisation of private imaging and procedural capacity.
- Monitor patient pathways and proactively resolve or escalate issues that may cause delays.
- Ensure private activity is clearly identified and accurately recorded on Trust systems.
- Monitor cancellations, delays and underutilised capacity, identifying opportunities for improvement.
- Receive and process private radiology referrals in accordance with agreed procedures.
- Ensure referrals contain the required information and liaise with referrers where details are incomplete.
- Coordinate referrals requiring clinical vetting and ensure timely progression through the pathway.
- Arrange appointments following clinical authorisation and ensure patients receive appropriate information.
- Support complex pathways involving multiple appointments or interventional procedures.
- Monitor private activity, demand, capacity, utilisation and key performance indicators.
- Produce routine and ad hoc reports for the Radiology Management Team.
- Analyse data, identify trends, investigate discrepancies and support improvements in data quality.
- Present information using reports, spreadsheets, dashboards and presentations.
- Support managers in understanding performance variation and service improvement opportunities.
- Support the effective administration of private radiology income processes.
- Ensure insurer authorisations, guarantees, deposits or self-pay arrangements are confirmed where required.
- Verify that examinations and procedures are accurately recorded to support timely invoicing.
- Liaise with clinical, administrative and finance teams to resolve information discrepancies.
- Monitor outstanding activity awaiting invoicing and support income recovery processes.
- Produce activity and income reports and support business planning and forecasting.
- Monitor private radiology capacity and utilisation across relevant modalities.
- Identify opportunities to improve efficiency, utilisation and patient flow.
- Support development of new services, pathways and business opportunities.
- Assist with service reviews, business cases and evaluation of service changes.
- Contribute to the implementation of new digital systems and improved ways of working.
- Develop effective working relationships with Consultant Radiologists and key stakeholders.
- Provide relevant activity and performance information to consultants and managers.
- Liaise with insurers, referrers, external organisations and Trust services regarding administrative aspects of private care.
- Support regular meetings relating to private practice activity and performance.
- Provide day-to-day supervision of designated administrative staff.
- Allocate and monitor workloads, support induction and training, and promote consistent application of procedures.
- Contribute to appraisal, objective setting and staff development processes.
- Support effective workforce planning and service continuity arrangements.
- Promote high standards of customer service throughout the private patient pathway.
- Respond to enquiries and resolve routine concerns promptly and professionally.
- Support collection and analysis of patient and referrer feedback.
- Assist with complaints, audits, service reviews and governance activities.
- Ensure compliance with Trust policies, financial procedures, information governance and confidentiality requirements.
- Identify and escalate operational, financial and administrative risks.
- Identify opportunities to improve patient pathways, administrative efficiency, data quality and income capture.
- Participate in service improvement projects and implementation of revised processes.
- Support benchmarking, audit and continuous improvement activities.
- Promote a culture of learning, innovation and high-quality service delivery.
Job description
Job responsibilities
This role is classified as a medium-skilled occupation for Skilled Worker visa purposes and is only eligible for sponsorship where the relevant Home Office requirements are met. If you require sponsorship, you must clearly explain within your application how you meet the eligibility requirements for this role. Please note that shortlisting or an offer of employment does not confirm eligibility for sponsorship. Any appointment will remain subject to the Trust being satisfied that both the role and the applicant meet the applicable Home Office sponsorship requirements.
The Radiology Private Practice (Junior) Business Manager supports the effective operational delivery, coordination and performance of private patient activity within the Radiology Service.
The post holder will coordinate the administrative and business processes associated with private diagnostic imaging and interventional radiology services, ensuring patients progress efficiently from referral and enquiry through to imaging or intervention, reporting, invoicing and completion of the patient pathway.
Working closely with Consultant Radiologists, Radiographers, Nursing staff, Administrative Teams, Finance, Private Patient Services, insurers and external organisations, the post holder will ensure private activity is appropriately authorised, recorded, delivered and charged in line with Trust procedures.
The role is responsible for monitoring private patient activity, capacity, performance and income, producing reports and analysing information to identify trends, opportunities for improvement and risks to service delivery. The post holder will support the development of efficient patient pathways, improved utilisation of capacity, enhanced patient experience and accurate income capture.
The post holder will supervise designated administrative staff, contribute to service improvement initiatives, support the implementation of standard operating procedures and work with a significant degree of autonomy within established Trust policies and procedures.
Main Responsibilities Operational Management- Coordinate the day-to-day administration of private radiology activity.
- Manage private patient pathways from referral to completion of the administrative and financial process.
- Act as a key point of contact for private radiology operational enquiries.
- Support the effective scheduling and utilisation of private imaging and procedural capacity.
- Monitor patient pathways and proactively resolve or escalate issues that may cause delays.
- Ensure private activity is clearly identified and accurately recorded on Trust systems.
- Monitor cancellations, delays and underutilised capacity, identifying opportunities for improvement.
- Receive and process private radiology referrals in accordance with agreed procedures.
- Ensure referrals contain the required information and liaise with referrers where details are incomplete.
- Coordinate referrals requiring clinical vetting and ensure timely progression through the pathway.
- Arrange appointments following clinical authorisation and ensure patients receive appropriate information.
- Support complex pathways involving multiple appointments or interventional procedures.
- Monitor private activity, demand, capacity, utilisation and key performance indicators.
- Produce routine and ad hoc reports for the Radiology Management Team.
- Analyse data, identify trends, investigate discrepancies and support improvements in data quality.
- Present information using reports, spreadsheets, dashboards and presentations.
- Support managers in understanding performance variation and service improvement opportunities.
- Support the effective administration of private radiology income processes.
- Ensure insurer authorisations, guarantees, deposits or self-pay arrangements are confirmed where required.
- Verify that examinations and procedures are accurately recorded to support timely invoicing.
- Liaise with clinical, administrative and finance teams to resolve information discrepancies.
- Monitor outstanding activity awaiting invoicing and support income recovery processes.
- Produce activity and income reports and support business planning and forecasting.
- Monitor private radiology capacity and utilisation across relevant modalities.
- Identify opportunities to improve efficiency, utilisation and patient flow.
- Support development of new services, pathways and business opportunities.
- Assist with service reviews, business cases and evaluation of service changes.
- Contribute to the implementation of new digital systems and improved ways of working.
- Develop effective working relationships with Consultant Radiologists and key stakeholders.
- Provide relevant activity and performance information to consultants and managers.
- Liaise with insurers, referrers, external organisations and Trust services regarding administrative aspects of private care.
- Support regular meetings relating to private practice activity and performance.
- Provide day-to-day supervision of designated administrative staff.
- Allocate and monitor workloads, support induction and training, and promote consistent application of procedures.
- Contribute to appraisal, objective setting and staff development processes.
- Support effective workforce planning and service continuity arrangements.
- Promote high standards of customer service throughout the private patient pathway.
- Respond to enquiries and resolve routine concerns promptly and professionally.
- Support collection and analysis of patient and referrer feedback.
- Assist with complaints, audits, service reviews and governance activities.
- Ensure compliance with Trust policies, financial procedures, information governance and confidentiality requirements.
- Identify and escalate operational, financial and administrative risks.
- Identify opportunities to improve patient pathways, administrative efficiency, data quality and income capture.
- Participate in service improvement projects and implementation of revised processes.
- Support benchmarking, audit and continuous improvement activities.
- Promote a culture of learning, innovation and high-quality service delivery.
Person Specification
Qualifications / Training
Essential
- Educated to degree level or equivalent level of knowledge, training and experience.
- Evidence of continuing professional development.
Desirable
- Qualification or development in business administration, healthcare management, finance, project management or service improvement.
Experience
Essential
- Significant experience in an administrative, operational, business or performance environment.
- Experience of analysing activity, financial or performance information and producing reports for management purposes.
- Experience of supervising staff or coordinating workloads.
- Experience of improving administrative systems or processes.
- Experience of managing competing priorities and meeting deadlines.
Desirable
- Experience within the NHS, Radiology or another diagnostic service.
- Experience of financial administration, invoicing or income monitoring.
- Experience of NHS or independent-sector private patient services.
Knowledge
Essential
- Understanding of confidentiality, information governance and data protection requirements.
- Understanding of performance monitoring, data quality and accurate record keeping.
- Awareness of financial controls and the importance of accurate activity and income capture.
Desirable
- Knowledge of Radiology pathways, terminology, imaging modalities and workflow.
- Understanding of private medical insurer and self-pay processes.
- Understanding of Radiology capacity and utilisation.
Skills and Competencies
Essential
- Excellent organisational and prioritisation skills, with the ability to maintain accuracy under pressure.
- Ability to interpret activity, financial and performance information and present findings clearly.
- Effective staff supervision and workload coordination skills.
- Strong IT skills, including Microsoft Office and Excel, with the ability to learn relevant clinical and Trust systems.
- Excellent written and verbal communication skills. Ability to communicate professionally with patients, consultants, clinical teams, managers, insurers and external organisations.
Desirable
- Advanced spreadsheet, dashboard or reporting skills.
- Process-mapping, project management or service-improvement skills.
- Experience of developing procedures, guidance or training materials.
Personal Qualities and Trust Values
Essential
- Demonstrates the Trust values
- Highly organised, methodical and able to use initiative.
- Able to work effectively both independently and as part of a multidisciplinary team.
- Able to undertake the requirements of the role, with reasonable adjustments where required.
- Patient and customer focused, with a professional and approachable manner.
Desirable
- Demonstrable interest in developing private Radiology services and improving patient experience.
Person Specification
Qualifications / Training
Essential
- Educated to degree level or equivalent level of knowledge, training and experience.
- Evidence of continuing professional development.
Desirable
- Qualification or development in business administration, healthcare management, finance, project management or service improvement.
Experience
Essential
- Significant experience in an administrative, operational, business or performance environment.
- Experience of analysing activity, financial or performance information and producing reports for management purposes.
- Experience of supervising staff or coordinating workloads.
- Experience of improving administrative systems or processes.
- Experience of managing competing priorities and meeting deadlines.
Desirable
- Experience within the NHS, Radiology or another diagnostic service.
- Experience of financial administration, invoicing or income monitoring.
- Experience of NHS or independent-sector private patient services.
Knowledge
Essential
- Understanding of confidentiality, information governance and data protection requirements.
- Understanding of performance monitoring, data quality and accurate record keeping.
- Awareness of financial controls and the importance of accurate activity and income capture.
Desirable
- Knowledge of Radiology pathways, terminology, imaging modalities and workflow.
- Understanding of private medical insurer and self-pay processes.
- Understanding of Radiology capacity and utilisation.
Skills and Competencies
Essential
- Excellent organisational and prioritisation skills, with the ability to maintain accuracy under pressure.
- Ability to interpret activity, financial and performance information and present findings clearly.
- Effective staff supervision and workload coordination skills.
- Strong IT skills, including Microsoft Office and Excel, with the ability to learn relevant clinical and Trust systems.
- Excellent written and verbal communication skills. Ability to communicate professionally with patients, consultants, clinical teams, managers, insurers and external organisations.
Desirable
- Advanced spreadsheet, dashboard or reporting skills.
- Process-mapping, project management or service-improvement skills.
- Experience of developing procedures, guidance or training materials.
Personal Qualities and Trust Values
Essential
- Demonstrates the Trust values
- Highly organised, methodical and able to use initiative.
- Able to work effectively both independently and as part of a multidisciplinary team.
- Able to undertake the requirements of the role, with reasonable adjustments where required.
- Patient and customer focused, with a professional and approachable manner.
Desirable
- Demonstrable interest in developing private Radiology services and improving patient experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH Orthopaedic Hospital NHS Trust
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH Orthopaedic Hospital NHS Trust
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bank Receptionist - Radiology Team
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 10 day(s) ago
Reference: 224-PA20260903900
Job summary
We are recruiting Receptionists to join our Bank of Temporary Workers to support with reception cover.
The Radiology Receptionist will provide reception cover for a range of imaging modalities within the Radiology department, with a focus on providing excellent patient experience in all interactions; the post holder will demonstrate attention to detail and organisational skills. The post holder will also provide comprehensive administration support to ensure deadlines are achieved and flow of work is prioritised in order to meet targets and objectives.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
Provide a professional and efficient reception service to a range of imaging modalities within the Radiology department.
To greet and reassure patients on arrival and give them clear instructions, ensuring a patient centred service is maintained at all times.
The employee will also provide comprehensive administration support to ensure that deadlines are achieved and flow of work is prioritised in order to meet targets and objectives.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Bank
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
224-PA20260903900
Job locations
Robert Jones & Agnes Hunt Orthopaedic Hospital
Gobowen
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
Provide a professional and efficient reception service to a range of imaging modalities within the Radiology department.
To greet and reassure patients on arrival and give them clear instructions ensuring a patient centred service is maintained at all times.
Supporting clinical colleagues in organising the daily running of the Radiology department and maintaining patient flow through the department, whilst keeping patients informed of any delays.
To liaise with clinical staff to ensure smooth running of clinics and to develop good working practices and relationships with the team.
To provide advice and information to patients regarding their appointments, clinic arrangements etc, resolve queries from patients and relatives in relation to these areas and reassure nervous patients.
Maintain high levels of accuracy and concentration, with frequent interruptions. High levels of concentration required when updating patient records, attending patient on the system, handling notes, filing, accessing patient details, answering queries and processing other data.
Have in depth knowledge of various trust systems.
Register new patients and add referrals on request if required.
To arrive patients and check patient demographics with accuracy, changing details where required.
To go through the MRI questionnaire with MRI patients on arrival and raise any concerns to clinical staff.
To complete the relevant paperwork, once status has been established. For example, private patients need to sign (once completed by staff) an agreement and determination of charges form and take credit or debit card payments.
To assist with any queries that private patients may have with regard to the cost of imaging, billing and funding.
To provide support and cover to the Private Patient Administrator as and when required.
Deal with patient queries face to face and on the telephone which can sometimes be challenging in nature. Occasional exposure to emotional circumstances.
Keep up to date with relevant policies including safeguarding and understand escalation processes.
Complete any other administrative duties as deemed necessary.
Occasionally booking or cancelling short notice appointments as required and communicating these short notice changes to patients via the telephone.
To input radiology examination details, as requested, onto the radiology management system CRIS.
To pass on queries to colleagues within the team ensuring that patients are communicated with in an effective manner.
Ensure that outcomes of radiology procedures are recorded appropriately on PAS ensuring the correct appointments have been booked.
To organise transport, interpreters or anything else necessary to facilitate appointments as required within Trust guidelines for patients appointment at the hospital.
To deal with daily queries arising, either in person or over the telephone, from patients, other departments and members of staff, other hospital departments and GP practices. Directing any queries, that cannot be solved, to the relevant personnel.
Have an understanding of the transport arrangements for each geographical area and notify them that a patient is ready to collect. Keep patients informed and escalate any issues to the relevant senior manager.
To contact patients in accordance with DNA protocols, rebooking appointments where appropriate and informing colleagues within the Radiology Booking team.
To understand own level of development and accountability in relation to team structure.
Identify own learning needs from practice and plan personal development with assistance of manager following appraisal.
Attend all mandatory training sessions and other training as appropriate, as well as completing any staff surveys or supporting with audits.
Complete all mandatory and statutory training as requested by the Line Manager.
Receptionists will support new starters and demonstrate tasks.
Occasionally required to take private patients payments and make refunds.
Working flexibly across the team, covering all Reception areas across the department to ensure the work of colleagues is covered during peak periods or absence/annual leave.
Work on a computer for most of the working day. Light physical effort using keyboard for long periods and occasional sorting, filing notes.
Exposure to unpleasant conditions is rare. Use VDU equipment is continuous.
Job description
Job responsibilities
Provide a professional and efficient reception service to a range of imaging modalities within the Radiology department.
To greet and reassure patients on arrival and give them clear instructions ensuring a patient centred service is maintained at all times.
Supporting clinical colleagues in organising the daily running of the Radiology department and maintaining patient flow through the department, whilst keeping patients informed of any delays.
To liaise with clinical staff to ensure smooth running of clinics and to develop good working practices and relationships with the team.
To provide advice and information to patients regarding their appointments, clinic arrangements etc, resolve queries from patients and relatives in relation to these areas and reassure nervous patients.
Maintain high levels of accuracy and concentration, with frequent interruptions. High levels of concentration required when updating patient records, attending patient on the system, handling notes, filing, accessing patient details, answering queries and processing other data.
Have in depth knowledge of various trust systems.
Register new patients and add referrals on request if required.
To arrive patients and check patient demographics with accuracy, changing details where required.
To go through the MRI questionnaire with MRI patients on arrival and raise any concerns to clinical staff.
To complete the relevant paperwork, once status has been established. For example, private patients need to sign (once completed by staff) an agreement and determination of charges form and take credit or debit card payments.
To assist with any queries that private patients may have with regard to the cost of imaging, billing and funding.
To provide support and cover to the Private Patient Administrator as and when required.
Deal with patient queries face to face and on the telephone which can sometimes be challenging in nature. Occasional exposure to emotional circumstances.
Keep up to date with relevant policies including safeguarding and understand escalation processes.
Complete any other administrative duties as deemed necessary.
Occasionally booking or cancelling short notice appointments as required and communicating these short notice changes to patients via the telephone.
To input radiology examination details, as requested, onto the radiology management system CRIS.
To pass on queries to colleagues within the team ensuring that patients are communicated with in an effective manner.
Ensure that outcomes of radiology procedures are recorded appropriately on PAS ensuring the correct appointments have been booked.
To organise transport, interpreters or anything else necessary to facilitate appointments as required within Trust guidelines for patients appointment at the hospital.
To deal with daily queries arising, either in person or over the telephone, from patients, other departments and members of staff, other hospital departments and GP practices. Directing any queries, that cannot be solved, to the relevant personnel.
Have an understanding of the transport arrangements for each geographical area and notify them that a patient is ready to collect. Keep patients informed and escalate any issues to the relevant senior manager.
To contact patients in accordance with DNA protocols, rebooking appointments where appropriate and informing colleagues within the Radiology Booking team.
To understand own level of development and accountability in relation to team structure.
Identify own learning needs from practice and plan personal development with assistance of manager following appraisal.
Attend all mandatory training sessions and other training as appropriate, as well as completing any staff surveys or supporting with audits.
Complete all mandatory and statutory training as requested by the Line Manager.
Receptionists will support new starters and demonstrate tasks.
Occasionally required to take private patients payments and make refunds.
Working flexibly across the team, covering all Reception areas across the department to ensure the work of colleagues is covered during peak periods or absence/annual leave.
Work on a computer for most of the working day. Light physical effort using keyboard for long periods and occasional sorting, filing notes.
Exposure to unpleasant conditions is rare. Use VDU equipment is continuous.
Person Specification
Experience
Essential
- Experience in an office/reception environment
- Good communication/interpersonal skills
- Ability to sort into numerical and alphabetical order
Desirable
- Previous experience in an NHS environment
- Experience in workload management
Qualifications
Essential
- GCSE Maths & English (or equivalent)
Knowledge
Essential
- Knowledge of using computer systems
Desirable
- Knowledge of booking appointments
Person Specification
Experience
Essential
- Experience in an office/reception environment
- Good communication/interpersonal skills
- Ability to sort into numerical and alphabetical order
Desirable
- Previous experience in an NHS environment
- Experience in workload management
Qualifications
Essential
- GCSE Maths & English (or equivalent)
Knowledge
Essential
- Knowledge of using computer systems
Desirable
- Knowledge of booking appointments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones & Agnes Hunt Orthopaedic Hospital
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones & Agnes Hunt Orthopaedic Hospital
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Pharmacy Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 224-PA20260803812-A
Job summary
An exciting opportunity exists for a Clinical Pharmacy Technician to assist the department in the delivery of a comprehensive medicines management service to the wards. The post holder will be required to provide support to all aspects of the Pharmacy Service including the dispensary.
Main duties of the job
Applicants must be:
Registered as a practicing Pharmacy Technician with the General Pharmaceutical Council (GPhC) with a current up to date CPD record
Have a current nationally recognised Accredited Checking Technician (ACT) qualification or be willing to work towards this
Demonstrable experience as working at Band 4 Technician level.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
224-PA20260803812-A
Job locations
Robert Jones and Agnes Hunt Orthopaedic Hospital
Twympath Lane
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
- Provide comprehensive technical support to all members of the department in the provision of a dispensary service.
- Ensure the timely and efficient delivery of requests for pharmaceutical products across the Trust by the dispensing and issuing of prescriptions, signed orders and controlled drugs orders establishing and maintain a communication link between pharmacy and the wards served.
- Providing a ward-based Pharmacy Technician service to designated wards. This will include medicines reconciliation of newly admitted patients, assessment of patients own drugs, overseeing the ordering of medication and c-ordinating the supply of discharge medication.
- To counsel patients on the routine use of their medicines, providing specific information to any special requirements ensuring patients understand their discharge medication.
- To act as an Accredited Checking Technician under a nationally recognised accuracy checking technician framework. To perform a final accuracy check on dispensed items against prescriptions and requisitions. To show continuous competency in checking accurately and safely.
- Supervising student pharmacy technicians, pharmacy support workers, dispensers and trainees in the department and across all wards.
- Liaising with pharmacists and a multi-disciplinary team to ensure a proficient and comprehensive medicines management service to all patients and staff across the integrated care system supporting across primary and secondary care.
Job description
Job responsibilities
- Provide comprehensive technical support to all members of the department in the provision of a dispensary service.
- Ensure the timely and efficient delivery of requests for pharmaceutical products across the Trust by the dispensing and issuing of prescriptions, signed orders and controlled drugs orders establishing and maintain a communication link between pharmacy and the wards served.
- Providing a ward-based Pharmacy Technician service to designated wards. This will include medicines reconciliation of newly admitted patients, assessment of patients own drugs, overseeing the ordering of medication and c-ordinating the supply of discharge medication.
- To counsel patients on the routine use of their medicines, providing specific information to any special requirements ensuring patients understand their discharge medication.
- To act as an Accredited Checking Technician under a nationally recognised accuracy checking technician framework. To perform a final accuracy check on dispensed items against prescriptions and requisitions. To show continuous competency in checking accurately and safely.
- Supervising student pharmacy technicians, pharmacy support workers, dispensers and trainees in the department and across all wards.
- Liaising with pharmacists and a multi-disciplinary team to ensure a proficient and comprehensive medicines management service to all patients and staff across the integrated care system supporting across primary and secondary care.
Person Specification
Education and Qualifications
Essential
- Knowledge of medicines management, including relevant legislation and policies acquired through NVQ3 or BTEC equivalent level qualification plus specialist training and experience to degree or equivalent level
- Knowledge of pharmaceutical technical procedures acquired through training, NVQ3, BTEC in pharmaceutical science or equivalent plus other additional training for checking dispensed prescriptions, supervising a technical area within the pharmacy to degree or equivalent level
Desirable
- Team leading or management qualification
Experience
Essential
- Demonstrable recent experience of successfully delivering technical pharmacy services as a qualified technician
- Working knowledge of a broad range of medicines and their safety issues
- Understanding of the legal responsibilities of the profession
- Experience of working with a Pharmacy computer system e.g. CMM or EMIS, and procurement systems such as Powergate
- Experience of liaising with patients and healthcare staff
Desirable
- Experience of ward-based services, including Patients Own Drug schemes
- Recent hospital experience of working as a registered pharmacy technician
- Interaction with other departments for provision of pharmaceutical supplies
- Experience of dealing with difficult and complex situations, queries and complaints
- Experience of negotiating with healthcare staff, suppliers and/or external organisations
Skills, Ability and Knowledge
Essential
- Knowledge of prescribing, dispensing and administration processes in the hospital settings
- Ability to cope with busy dispensing workload
- Computer literate and able to use Windows applications including Microsoft Word and Excel, and internet
- Good range of pharmaceutical knowledge
- Able to interpret highly complex data
- Ability to communicate with a wide range of people, including members of the public and all levels of healthcare professionals
- Good analytical and evaluative skills with the ability to investigate queries solve problems and act if appropriate
- Methodical with effective organisational skills in the workplace
- Interest in expending knowledge and self-development
Person Specification
Education and Qualifications
Essential
- Knowledge of medicines management, including relevant legislation and policies acquired through NVQ3 or BTEC equivalent level qualification plus specialist training and experience to degree or equivalent level
- Knowledge of pharmaceutical technical procedures acquired through training, NVQ3, BTEC in pharmaceutical science or equivalent plus other additional training for checking dispensed prescriptions, supervising a technical area within the pharmacy to degree or equivalent level
Desirable
- Team leading or management qualification
Experience
Essential
- Demonstrable recent experience of successfully delivering technical pharmacy services as a qualified technician
- Working knowledge of a broad range of medicines and their safety issues
- Understanding of the legal responsibilities of the profession
- Experience of working with a Pharmacy computer system e.g. CMM or EMIS, and procurement systems such as Powergate
- Experience of liaising with patients and healthcare staff
Desirable
- Experience of ward-based services, including Patients Own Drug schemes
- Recent hospital experience of working as a registered pharmacy technician
- Interaction with other departments for provision of pharmaceutical supplies
- Experience of dealing with difficult and complex situations, queries and complaints
- Experience of negotiating with healthcare staff, suppliers and/or external organisations
Skills, Ability and Knowledge
Essential
- Knowledge of prescribing, dispensing and administration processes in the hospital settings
- Ability to cope with busy dispensing workload
- Computer literate and able to use Windows applications including Microsoft Word and Excel, and internet
- Good range of pharmaceutical knowledge
- Able to interpret highly complex data
- Ability to communicate with a wide range of people, including members of the public and all levels of healthcare professionals
- Good analytical and evaluative skills with the ability to investigate queries solve problems and act if appropriate
- Methodical with effective organisational skills in the workplace
- Interest in expending knowledge and self-development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones and Agnes Hunt Orthopaedic Hospital
Twympath Lane
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones and Agnes Hunt Orthopaedic Hospital
Twympath Lane
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Access Team Bank Administration Support
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 224-8269436
Job summary
We are seeking to recruit a new bank member of staff to support us with a number of admin functions across the Access Team.
The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families.
Our latest CQC Report was published in February 2019 and saw us rated as 'Good' overall and 'Outstanding' for care.
The Robert Jones and Agnes Hunt maintains a register of Temporary Workers "The Bank". Joining the Trust's Bank does not constitute a contract of employment between the bank member and the Trust. The Trust will notify bank members when a suitable assignment arises, and members will be able to choose whether or not to accept it. The bank worker is under no obligation to accept an offer of an assignment.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
To ensure that patients appointments are booked according to the Consultants protocols and booking policies and procedures. Enquiries from patients and others are dealt with politely.
That medical case notes are available as required throughout the hospital.
Working relationships with: Other Access Appointments & Admissions staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals, GP Practices.
The Access Team oversees a variety of different admin areas, including Outpatient and Inpatient Booking, Radiology Booking, Reception Team, Library and Scanning Team, Medical Secretaries, Montgomery Unit and Validation Team.
We are looking for an adaptable member of staff who can work flexibly and support across the different areas as required.
The successful applicant will need to be able to display discretion when dealing with sensitive and confidential information and be able to deal calmly and politely with staff of all levels and the public both face to face and by telephone.
Applicants must be educated to GCSE level or equivalent. Experience of working in a busy office environment and using computers is essential. Experience of using Patient Administration Systems is desirable but training in the use of necessary computer systems will be provided.
About us
Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
Whether you're starting out in your career, or have a wealth of experience - we're always looking to recruit outstanding individuals in a range of clinical areas, as well as support and administrative roles.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Bank
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
224-8269436
Job locations
RJAH
Gobowen
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Key Tasks Precise roles within the Department will vary but will include some or all of the following:
1) Deal with patients face to face and by telephone in a sympathetic and welcoming manner.
2) Record details of patients arriving at Reception in Outpatients and make return appointments according to clinical requirements.
3) Using the Hospital computer (Patient Administration System) and other NHS systems including Royal Shrewsbury PAS, e mail to:i) Record and amend details of patients accurately on PASii) Book outpatient appointments and generate confirmation lettersiii) Cancel and reschedule clinic appointments as requested by patients or consultant staff.
4) Prepare all necessary paperwork for outpatient clinics.
5) Send appropriate paperwork to patients relating to appointments.
6) Answer routine telephone enquiries from patients and other members of staff.
7) Contact patients by telephone to book or confirm appointments.
8) Maintain confidentiality at all times.
9) Report problems to appropriate supervisor.
10) Ensure that medical case notes are kept in good order and up to date.
11) Pull medical case notes from case note library and file case notes into the library accurately.
12) Copy and distribute paperwork as necessary to support the functioning of the department.
13) Contribute to the smooth running of the Access Department as required by the Team Leader, which may include:i) Providing cross cover within the departmentii) Providing support to others within the departmentiii) Other duties specified by the Assistant Performance Manager or Appointments Team Leader.
14) Ensure commitment to maintaining a quality of service to the clinical departments supported.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Key Tasks Precise roles within the Department will vary but will include some or all of the following:
1) Deal with patients face to face and by telephone in a sympathetic and welcoming manner.
2) Record details of patients arriving at Reception in Outpatients and make return appointments according to clinical requirements.
3) Using the Hospital computer (Patient Administration System) and other NHS systems including Royal Shrewsbury PAS, e mail to:i) Record and amend details of patients accurately on PASii) Book outpatient appointments and generate confirmation lettersiii) Cancel and reschedule clinic appointments as requested by patients or consultant staff.
4) Prepare all necessary paperwork for outpatient clinics.
5) Send appropriate paperwork to patients relating to appointments.
6) Answer routine telephone enquiries from patients and other members of staff.
7) Contact patients by telephone to book or confirm appointments.
8) Maintain confidentiality at all times.
9) Report problems to appropriate supervisor.
10) Ensure that medical case notes are kept in good order and up to date.
11) Pull medical case notes from case note library and file case notes into the library accurately.
12) Copy and distribute paperwork as necessary to support the functioning of the department.
13) Contribute to the smooth running of the Access Department as required by the Team Leader, which may include:i) Providing cross cover within the departmentii) Providing support to others within the departmentiii) Other duties specified by the Assistant Performance Manager or Appointments Team Leader.
14) Ensure commitment to maintaining a quality of service to the clinical departments supported.
Person Specification
Qualifications/Training
Essential
- GCSE or equivalent as a minimum (to include Maths and English)
Desirable
- Previous experience of Medical Records Department
Skills & Competencies
Essential
- Able to sort accurately into numerical and alphabetical order
- Good communication /interpersonal skills
- Tact and discretion when dealing with sensitive and confidential information.
- Ability to organise and prioritise own work
- Ability to manage busy workload where accuracy and attention to detail is essentia
- Team player / able to work flexibly
Desirable
- Able to use a variety of hospital computer systems, including PAS and SF4
Experience
Essential
- Experience in an office environment. Use of computers
Desirable
- Previous experience of Medical Records Department
Person Specification
Qualifications/Training
Essential
- GCSE or equivalent as a minimum (to include Maths and English)
Desirable
- Previous experience of Medical Records Department
Skills & Competencies
Essential
- Able to sort accurately into numerical and alphabetical order
- Good communication /interpersonal skills
- Tact and discretion when dealing with sensitive and confidential information.
- Ability to organise and prioritise own work
- Ability to manage busy workload where accuracy and attention to detail is essentia
- Team player / able to work flexibly
Desirable
- Able to use a variety of hospital computer systems, including PAS and SF4
Experience
Essential
- Experience in an office environment. Use of computers
Desirable
- Previous experience of Medical Records Department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH
Gobowen
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
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Admin Team Lead (Musculoskeletal Services Shropshire and Telford)
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260803843
Job summary
The Team Leads ensure the Administrative and Booking Coordinators manage and co-ordinate the outpatient pathway from the Electronic Referral System , through discharge or Patient Initiated Follow up . To ensure appointments are booked according to the relevant protocols, Musculoskeletal Services Shropshire & Telford (MSST) handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics.
The post holder will provide supervision, leadership and guidance to the Outpatients MSST Admin Team. The post holder will be expected to cross over with the Team Lead for Physiotherapy.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
The post holder will be responsible for the provision of quality booking functions for all elective systems, while maintaining a high level of professionalism and credibility to the Trust whilst ensuring waiting time targets are achieved.
The post holder will be responsible for ensuring all areas are manned appropriately and rotas produced according to the needs of the service. Ensuring that HR and Trust policies adhered to, including sickness absence, performance and appraisals.
To establish and maintain good working relationships with other staff, Clinicians and support staff, radiology and other diagnostics, record staff, MSST partners & GP Practice staff across the whole system.
To provide a suitable role model to team members and direct reports.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260803843
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
The Team Leads ensure the Admin and Booking co-ordinators (ABCs) manage and co-ordinate the outpatient pathway from the ERS, through discharge or PIFU. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics.
To establish and maintain good working relationships with other staff, Clinicians and support staff, radiology and other diagnostics, record staff, MSST partners & GP Practice staff across the whole system.
To provide a suitable role model to team members and direct reports.
To support the Administration and Booking Co-ordinators in maintaining multiple clear and robust waiting lists, maintain monitoring clinic capacity to treat all patients on the waiting list, and in collaboration with MSST referral centre. Working closely with the Business Manager, and Assistant Business Manager and the clinical Service Managers (Therapies and level 3).
To deal with enquiries from Outpatient staff, MSST partners referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Therapy Services and MSST Level 3, demonstrating knowledge of secretarial or administrative procedures and systems, some of which are non-routine, such as answering queries, progress chasing, and task-related problem solving.
Exercises judgement when dealing with enquiries. Analyses information to resolve problems quickly and efficiently within the MDT.
To work across numerous systems to provide a Shropshire wide service, including ESR, RIO, Apollo, Referrals and queries are received in multiple inboxes that must be managed in line with service standards. They support the Admin and Booking co-ordinators (ABCs) in the use of these systems.
a. Input activity data;b. Record and amend details of patients accurately on PAS; andc. Add referrals to a waiting list.
Make outpatient appointments and generate confirmation letters. The post holder will provide robust and successful leadership to guide and steer the team to achieve agreed targets and objectives, whilst ensuring all Trust and relevant system policies and procedures are adhered to.
The post holder will monitor all KPIs and targets relating to performance within the Team, and contribute to analysis for reporting purposes and to identify actions to address breaches to performance.
To contribute to the ongoing service improvement plans and policies for Therapies and MSST level 2 and 3, being open to changes to current practices and offering input into meetings/workshops as required, initiation and leading change within areas of own responsibility.
The post holder will manage the capacity and demand of the workload to ensure correct staffing levels and skill mix at all times, redeploying as required to provide cross cover across Therapies and MSST level 3
Conduct regular call quality checks with all staff and feedback and document within personal development plan.
Conduct regular system and information quality checks on all staff to ensure Trusts policies and procedures are being adhered to and document within personal development plan.
Maintain links with similar services to ensure the service follows best practice and shares best practice and changes to National and local policy are promptly integrated into the daily operation of the service.
The post holder will monitor data quality, ensuring information is accurate and timely data input, collect and provide statistical information as required.
The post holder will attend performance meetings (RJAH and MSST system wide meetings) and be accountable for clinic utilisation and performance and attend a meetings to highlight and respond to any possible issues in forthcoming weeks.
To monitor and ensure the weekly validation of PTLs (Patient Target Lists) for Outpatients, ensuring capacity issues are highlighted to the relevant Managers within the Access Team.
The post holder will monitor, record, validate and investigate daily, weekly and monthly reports ensuring accuracy and/or targets achieved for your areas.
The post holder will support the recruitment of staff to the service and organise induction & training for all new staff.
The post holder will be responsible for maintaining adequate staffing levels, ensuring rotas are co-ordinated to provide cover in peak periods and when high demands of patient telephone calls are anticipated.
The post holder will undertake and support all appraisal/personal development planning for all staff in accordance with Trust policies.
The post holder will record and monitor sickness levels within the team, reporting any breaches of thresholds to the ABA, and with guidance, taking staff though the relevant management stages.
The post holder will approve record and monitor annual leave for the team ensuring all areas are appropriately staffed, telephones manned and administrative tasks and local KPIs covered.
Represent the admin function at department meetings to convey departmental and organisational messages, such as operational issues, updates on processes and developments.
To be responsible for the daily huddles/coms cell meetings.
The post holder will work closely with the clinical service managers, providing updates when requested and identifying and developing best practice in each area.
The post holder will act as expert for operational booking processes within designated areas.
The post holder will maintain stationery levels for the admin function using the E-Procurement electronic ordering system. To assist in the ordering/receipting of stationery and supplies where appropriate.
The post holder will provide advice, information and guidance to patients, relatives and Trust staff regarding appointments and general information on waiting list management and will support the Administration and booking coordinators in this function.
The post holder will deal with complaints from patients, relatives and Trust staff, and where necessary passing on unresolved issues to the service manager, in line with Trust policies and standards.
The post holder will support the ABM in organising and supporting the administration function of the team in periods of absence/peak in workloads.
To monitor daily the Patient Tracking Lists (PTL) on RIO for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline. To use PTL (RIO and Apollo) spreadsheets to manage potential breaches within the Therapies department and book appropriately. To attend the monitoring meetings in the absence of the Assistant/Business administrator and to escalate concerns and potential solutions.
To provide copies of Therapy treatment notes to Solicitors upon official written requests.
To manage Therapists diaries ensuring all training and meetings are inputted To deal with patients face to face and by telephone in a sympathetic and welcoming manner. To ensure the provision of a high-quality reception function, supporting the training of staff to provide reception cover.
Send appropriate paperwork to patients relating to therapy appointments.
To be a first point of contact for patients with clinical concerns which could include urgent or emergency pathways.
Ensure all relevant documentation is scanned onto EPR and filed as appropriate. Ensure all relevant documentation is uploaded onto RIO.
To work closely and effectively with the Therapy team in order to support communication throughout the service, take messages and relay information.
Maintain confidentiality at all times.
Escalate issues and potential solutions.
To ensure that medical case-notes are kept in good order and up to date, ensuring scanning occurs in a timely fashion.
Ensure efficient/accurate filing of case-notes.
Copy and distribute paperwork as necessary to support the functioning of the Departments.
Set up new outpatient clinics and amend booking rules as required and to rota the provision of duty clinician function in MSST level 3.
To be responsible for producing the clinic utilisation report (manually) and to liaise with the MSST referral centre to ensure clinics are utilised and planned efficiently with partner organisations.
To be responsible for ensuring that all clinic appointments are outcomed correctly from either the clinical outcome form, RIO or once the clinic dictation is typed. To be responsible for addressing missing outcomes.
To ensure the admin team consistently identify appropriate issues to escalate to the duty clinician, Clinical Team Lead; Clinical Service Manger or Administrative Service Manager; for example to take responsibility for the communication of any urgent results received by the admin team to the appropriate clinician.
To be responsible for ensuring that the admin team deal with all inboxes daily along with individual email, responding in line with service standards.
Participate in providing training within the Department, making sure individual training matrix is up to date.
Job description
Job responsibilities
The Team Leads ensure the Admin and Booking co-ordinators (ABCs) manage and co-ordinate the outpatient pathway from the ERS, through discharge or PIFU. To ensure appointments are booked according to the relevant protocols, MSST handbook booking policies and procedures. Contributing to the overall efficient and effective running of all designated clinics.
To establish and maintain good working relationships with other staff, Clinicians and support staff, radiology and other diagnostics, record staff, MSST partners & GP Practice staff across the whole system.
To provide a suitable role model to team members and direct reports.
To support the Administration and Booking Co-ordinators in maintaining multiple clear and robust waiting lists, maintain monitoring clinic capacity to treat all patients on the waiting list, and in collaboration with MSST referral centre. Working closely with the Business Manager, and Assistant Business Manager and the clinical Service Managers (Therapies and level 3).
To deal with enquiries from Outpatient staff, MSST partners referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Therapy Services and MSST Level 3, demonstrating knowledge of secretarial or administrative procedures and systems, some of which are non-routine, such as answering queries, progress chasing, and task-related problem solving.
Exercises judgement when dealing with enquiries. Analyses information to resolve problems quickly and efficiently within the MDT.
To work across numerous systems to provide a Shropshire wide service, including ESR, RIO, Apollo, Referrals and queries are received in multiple inboxes that must be managed in line with service standards. They support the Admin and Booking co-ordinators (ABCs) in the use of these systems.
a. Input activity data;b. Record and amend details of patients accurately on PAS; andc. Add referrals to a waiting list.
Make outpatient appointments and generate confirmation letters. The post holder will provide robust and successful leadership to guide and steer the team to achieve agreed targets and objectives, whilst ensuring all Trust and relevant system policies and procedures are adhered to.
The post holder will monitor all KPIs and targets relating to performance within the Team, and contribute to analysis for reporting purposes and to identify actions to address breaches to performance.
To contribute to the ongoing service improvement plans and policies for Therapies and MSST level 2 and 3, being open to changes to current practices and offering input into meetings/workshops as required, initiation and leading change within areas of own responsibility.
The post holder will manage the capacity and demand of the workload to ensure correct staffing levels and skill mix at all times, redeploying as required to provide cross cover across Therapies and MSST level 3
Conduct regular call quality checks with all staff and feedback and document within personal development plan.
Conduct regular system and information quality checks on all staff to ensure Trusts policies and procedures are being adhered to and document within personal development plan.
Maintain links with similar services to ensure the service follows best practice and shares best practice and changes to National and local policy are promptly integrated into the daily operation of the service.
The post holder will monitor data quality, ensuring information is accurate and timely data input, collect and provide statistical information as required.
The post holder will attend performance meetings (RJAH and MSST system wide meetings) and be accountable for clinic utilisation and performance and attend a meetings to highlight and respond to any possible issues in forthcoming weeks.
To monitor and ensure the weekly validation of PTLs (Patient Target Lists) for Outpatients, ensuring capacity issues are highlighted to the relevant Managers within the Access Team.
The post holder will monitor, record, validate and investigate daily, weekly and monthly reports ensuring accuracy and/or targets achieved for your areas.
The post holder will support the recruitment of staff to the service and organise induction & training for all new staff.
The post holder will be responsible for maintaining adequate staffing levels, ensuring rotas are co-ordinated to provide cover in peak periods and when high demands of patient telephone calls are anticipated.
The post holder will undertake and support all appraisal/personal development planning for all staff in accordance with Trust policies.
The post holder will record and monitor sickness levels within the team, reporting any breaches of thresholds to the ABA, and with guidance, taking staff though the relevant management stages.
The post holder will approve record and monitor annual leave for the team ensuring all areas are appropriately staffed, telephones manned and administrative tasks and local KPIs covered.
Represent the admin function at department meetings to convey departmental and organisational messages, such as operational issues, updates on processes and developments.
To be responsible for the daily huddles/coms cell meetings.
The post holder will work closely with the clinical service managers, providing updates when requested and identifying and developing best practice in each area.
The post holder will act as expert for operational booking processes within designated areas.
The post holder will maintain stationery levels for the admin function using the E-Procurement electronic ordering system. To assist in the ordering/receipting of stationery and supplies where appropriate.
The post holder will provide advice, information and guidance to patients, relatives and Trust staff regarding appointments and general information on waiting list management and will support the Administration and booking coordinators in this function.
The post holder will deal with complaints from patients, relatives and Trust staff, and where necessary passing on unresolved issues to the service manager, in line with Trust policies and standards.
The post holder will support the ABM in organising and supporting the administration function of the team in periods of absence/peak in workloads.
To monitor daily the Patient Tracking Lists (PTL) on RIO for the designated specialties by tracking, booking and closing patients episodes and pathways where appropriate, ensuring that all new patients are booked according to current waiting times targets and the PTL is complete by the monthly/weekly deadline. To use PTL (RIO and Apollo) spreadsheets to manage potential breaches within the Therapies department and book appropriately. To attend the monitoring meetings in the absence of the Assistant/Business administrator and to escalate concerns and potential solutions.
To provide copies of Therapy treatment notes to Solicitors upon official written requests.
To manage Therapists diaries ensuring all training and meetings are inputted To deal with patients face to face and by telephone in a sympathetic and welcoming manner. To ensure the provision of a high-quality reception function, supporting the training of staff to provide reception cover.
Send appropriate paperwork to patients relating to therapy appointments.
To be a first point of contact for patients with clinical concerns which could include urgent or emergency pathways.
Ensure all relevant documentation is scanned onto EPR and filed as appropriate. Ensure all relevant documentation is uploaded onto RIO.
To work closely and effectively with the Therapy team in order to support communication throughout the service, take messages and relay information.
Maintain confidentiality at all times.
Escalate issues and potential solutions.
To ensure that medical case-notes are kept in good order and up to date, ensuring scanning occurs in a timely fashion.
Ensure efficient/accurate filing of case-notes.
Copy and distribute paperwork as necessary to support the functioning of the Departments.
Set up new outpatient clinics and amend booking rules as required and to rota the provision of duty clinician function in MSST level 3.
To be responsible for producing the clinic utilisation report (manually) and to liaise with the MSST referral centre to ensure clinics are utilised and planned efficiently with partner organisations.
To be responsible for ensuring that all clinic appointments are outcomed correctly from either the clinical outcome form, RIO or once the clinic dictation is typed. To be responsible for addressing missing outcomes.
To ensure the admin team consistently identify appropriate issues to escalate to the duty clinician, Clinical Team Lead; Clinical Service Manger or Administrative Service Manager; for example to take responsibility for the communication of any urgent results received by the admin team to the appropriate clinician.
To be responsible for ensuring that the admin team deal with all inboxes daily along with individual email, responding in line with service standards.
Participate in providing training within the Department, making sure individual training matrix is up to date.
Person Specification
Qualifications
Essential
- GCSE or equivalent as a minimum (inc Maths and English).
- ILM First Line Management or Customer Services NVQ Level 3 - 4 or NVQ in Business Administration or their equivalent (or demonstrates equivalent level of experience)
Experience
Essential
- Experience of supervising a team.
- Previous experience of working in the NHS
- An understanding of capacity management. An understanding of National and Local wait time targets (RTT Referral to Treatment)
- Ability to analyse and interpret data. Customer service experience
Desirable
- Previous experience of utilising hospital patient administration systems.
- Previous experience in NHS.
- Customer service experience.
Knowledge (including specialist or technical knowledge required)
Essential
- Staff management and leadership.
- Knowledge of outpatient booking systems
- Able to work to deadlines. Ability to prioritise and manage workload where accuracy and attention to detail is essential
- Understanding of medical terminology
- A clear understanding of referral to treatment waiting times and targets
Desirable
- Experience of NHS booking systems.
- Experience of current issues in healthcare and waiting list management
- Knowledge and understanding of Personnel Policies
Skills and Competencies
Essential
- Able to work on own initiative and under pressure. Able to work flexibly and multitask.
- Able to work within a multidisciplinary team
- Good communication skills. Written, oral and electronic
- Tact and discretion when dealing with sensitive and confidential information.
- Advanced keyboard skills IT literate. Knowledge/proficiency in the use of varied computer programmes (Excel. Word & Outlook)
Desirable
- ECDL or equivalent
- Knowledge of National E-Referral System
Personal Qualities & Trust Values
Essential
- Ability to manage own busy workload as well as supervise the work of the team. Self-motivated. Good leadership skills. Motivate and lead a team. Communicate effectively at all levels both verbally and in writing. Deal with sensitive issues with tact and diplomacy (complaints/difficult or upset patients or staff) .
- Demonstrates commitment to the Trust's published values.
- Good leadership skills
- Flexible approach, ability to complete a variety of tasks at one time.
Desirable
- The ability to maintain high levels of morale.
Person Specification
Qualifications
Essential
- GCSE or equivalent as a minimum (inc Maths and English).
- ILM First Line Management or Customer Services NVQ Level 3 - 4 or NVQ in Business Administration or their equivalent (or demonstrates equivalent level of experience)
Experience
Essential
- Experience of supervising a team.
- Previous experience of working in the NHS
- An understanding of capacity management. An understanding of National and Local wait time targets (RTT Referral to Treatment)
- Ability to analyse and interpret data. Customer service experience
Desirable
- Previous experience of utilising hospital patient administration systems.
- Previous experience in NHS.
- Customer service experience.
Knowledge (including specialist or technical knowledge required)
Essential
- Staff management and leadership.
- Knowledge of outpatient booking systems
- Able to work to deadlines. Ability to prioritise and manage workload where accuracy and attention to detail is essential
- Understanding of medical terminology
- A clear understanding of referral to treatment waiting times and targets
Desirable
- Experience of NHS booking systems.
- Experience of current issues in healthcare and waiting list management
- Knowledge and understanding of Personnel Policies
Skills and Competencies
Essential
- Able to work on own initiative and under pressure. Able to work flexibly and multitask.
- Able to work within a multidisciplinary team
- Good communication skills. Written, oral and electronic
- Tact and discretion when dealing with sensitive and confidential information.
- Advanced keyboard skills IT literate. Knowledge/proficiency in the use of varied computer programmes (Excel. Word & Outlook)
Desirable
- ECDL or equivalent
- Knowledge of National E-Referral System
Personal Qualities & Trust Values
Essential
- Ability to manage own busy workload as well as supervise the work of the team. Self-motivated. Good leadership skills. Motivate and lead a team. Communicate effectively at all levels both verbally and in writing. Deal with sensitive issues with tact and diplomacy (complaints/difficult or upset patients or staff) .
- Demonstrates commitment to the Trust's published values.
- Good leadership skills
- Flexible approach, ability to complete a variety of tasks at one time.
Desirable
- The ability to maintain high levels of morale.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
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Registered Nurse (Sheldon Ward)
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260603684-1
Job summary
We are looking for a registered nurse (maternity leave cover) to join our established ward team. Someone who is passionate about providing outstanding care for our patients.
Sheldon ward is a 19 bedded medical ward specialising in rehabilitation, elderly care, rheumatology and spinal injuries
We are dementia friendly on Sheldon with our lovely poppy lounge to enable patients to relax and reminisce. We have an activities co-ordinator and a discharge co-ordinator in our team.
Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.
Main duties of the job
Providing skilled Nursing care within a multidisciplinary environment, to ensure individualised and effective care is practiced.
Contributing to the continuity of good team spirit and high standards of nursing care. Acts as a resource within the speciality of care of the elderly and rheumatology within the specialist division. Empowering junior staff to develop the highest possible level of clinical skills and facilitates communication within all care groups
Utilising the wards resources to promote excellence in practice and promotes and expedites quality issues relevant to the service delivery.
About us
The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families.
Whether you're starting out in your career, or have a wealth of experience - we're always looking to recruit outstanding individuals in a range of clinical areas, as well as support and administrative roles.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
224-PA20260603684-1
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
Be accountable and responsible for maintaining own nursing practice and take every reasonable opportunity to sustain and improve their knowledge and professional competence.
To be responsible for the delivery of patient centred care. Maintaining own specialist knowledge and clinical skills within the field of medicine and rheumatology participating in direct patient care. The post holder must be able to demonstrate e the capability to manage periods of moderate physical effort during the shift worked.
Assist the ward manager in the provision of clinical and professional advice, expertise, support, developing practice and monitoring performance.
Keep abreast of current political issues within the NHS, and future nursing trends.
To provide leadership to all staff promoting a culture of positive and effective teamwork.
Assess care required, requesting medical input as necessary and devising appropriate care programmes for the patient, implementing, and evaluating care during the admission and in preparation for a safe discharge. Supported by written evidence.
To provide a high standard of nursing care based on the assessment of care needs - in consultation with the patient, their relatives, and the multidisciplinary team.
To continuously evaluate the quality of care given, and regularly re-assess the needs of the patient, in consultation with the patient, other carers and the multidisciplinary team to effect change required to achieve planned goals.
Liaise with other professionals to ensure cohesive patient care.
Formulate well-planned discharges with appropriate follow-up, ensuring effective liaison with the family, Trust Allied Health Professionals, and community services.
Ensure a patient / client-focused approach to care.
Ensure due regard is given to the customs, values and spiritual beliefs of the patient family, carers, and staff. To uphold the Trust's Diversity/Equal Opportunities Policy.
Ensure due regard is given to the safety of patients belongings.
Providing and receiving complex or sensitive information about patients, dealing with confrontation where you will be able to reassure, calm and defuse difficult situations.
Advise on issues within own scope of practice relating to health promotion.
To identify the learning needs of the patient, relatives, and staff, and in consultation with the Ward Manager will plan and implement education to meet those needs.
Facilitates and maintains patient records to ensure information is accurate and up to date for future reference and complies with the Data Protection Act, NMC Patient Record Keeping Guidelines, prepares care plans to ensure the delivery of effective patient care.
To be able to manage time effectively, ensuring patients are ready for planned procedures and staff receive adequate breaks during the working day and finish at the appropriate time.
Ensure the safe delivery of medicines by the prescribed route adhering to national and Trust guidelines.
Assist the Ward Manager to ensure the ward area meets the required standards working with all health care professionals.
The ability to use and recharge intravenous drug administration pumps including the recognition of early signs of drug reaction, and the appropriate steps to be taken.
Frequent provision of patient care, which requires the use physical effort to roll, manoeuvre and stand patients. The use of ward manual handling equipment / training is essential, toreduce physical strain and maintain safety of the patient. Annual manual handling training is mandatory.
Frequent handling of waste body fluids, ensuring correct disposal.
Participate in a yearly appraisal with the Ward Manager, setting personal objectives for own professional development plan.
Attend yearly statutory training to ensure adherence to Trust policy and current legislation.
Attend relevant in-house training sessions which is pertinent to own clinical practice, to enhance knowledge and skill, maintaining competencies
Job description
Job responsibilities
Be accountable and responsible for maintaining own nursing practice and take every reasonable opportunity to sustain and improve their knowledge and professional competence.
To be responsible for the delivery of patient centred care. Maintaining own specialist knowledge and clinical skills within the field of medicine and rheumatology participating in direct patient care. The post holder must be able to demonstrate e the capability to manage periods of moderate physical effort during the shift worked.
Assist the ward manager in the provision of clinical and professional advice, expertise, support, developing practice and monitoring performance.
Keep abreast of current political issues within the NHS, and future nursing trends.
To provide leadership to all staff promoting a culture of positive and effective teamwork.
Assess care required, requesting medical input as necessary and devising appropriate care programmes for the patient, implementing, and evaluating care during the admission and in preparation for a safe discharge. Supported by written evidence.
To provide a high standard of nursing care based on the assessment of care needs - in consultation with the patient, their relatives, and the multidisciplinary team.
To continuously evaluate the quality of care given, and regularly re-assess the needs of the patient, in consultation with the patient, other carers and the multidisciplinary team to effect change required to achieve planned goals.
Liaise with other professionals to ensure cohesive patient care.
Formulate well-planned discharges with appropriate follow-up, ensuring effective liaison with the family, Trust Allied Health Professionals, and community services.
Ensure a patient / client-focused approach to care.
Ensure due regard is given to the customs, values and spiritual beliefs of the patient family, carers, and staff. To uphold the Trust's Diversity/Equal Opportunities Policy.
Ensure due regard is given to the safety of patients belongings.
Providing and receiving complex or sensitive information about patients, dealing with confrontation where you will be able to reassure, calm and defuse difficult situations.
Advise on issues within own scope of practice relating to health promotion.
To identify the learning needs of the patient, relatives, and staff, and in consultation with the Ward Manager will plan and implement education to meet those needs.
Facilitates and maintains patient records to ensure information is accurate and up to date for future reference and complies with the Data Protection Act, NMC Patient Record Keeping Guidelines, prepares care plans to ensure the delivery of effective patient care.
To be able to manage time effectively, ensuring patients are ready for planned procedures and staff receive adequate breaks during the working day and finish at the appropriate time.
Ensure the safe delivery of medicines by the prescribed route adhering to national and Trust guidelines.
Assist the Ward Manager to ensure the ward area meets the required standards working with all health care professionals.
The ability to use and recharge intravenous drug administration pumps including the recognition of early signs of drug reaction, and the appropriate steps to be taken.
Frequent provision of patient care, which requires the use physical effort to roll, manoeuvre and stand patients. The use of ward manual handling equipment / training is essential, toreduce physical strain and maintain safety of the patient. Annual manual handling training is mandatory.
Frequent handling of waste body fluids, ensuring correct disposal.
Participate in a yearly appraisal with the Ward Manager, setting personal objectives for own professional development plan.
Attend yearly statutory training to ensure adherence to Trust policy and current legislation.
Attend relevant in-house training sessions which is pertinent to own clinical practice, to enhance knowledge and skill, maintaining competencies
Person Specification
Qualifications
Essential
- Registered General Nurse
Desirable
- Teaching qualification
- Mentorship
- Evidence of continued learning
Experience
Essential
- Experience in elderly care and rehabilitation
- Experience of working in a multidisciplinary team
Desirable
- Experience in taking charge of a ward
- Orthopaedic & Rheumatology experience
SKILLS
Essential
- Ability to adapt to changing pressures of work.
- Motivated, Innovative & Supportive Ability to work on own initiative and under pressure
- Teaching skills, written, oral and electronic
Desirable
- Demonstrates leadership skills
- Ability to prioritise own workload, instruct and direct junior staff.
Knowledge
Essential
- High level of communication skills and ability to work within a team
- Basic computer skills
- Articulate & knowledgeable of skills needed to deliver high standard of care
- Evidence of ongoing professional development
Desirable
- Demonstrates willingness to further knowledge
Other
Essential
- Flexibility to meet service needs by working any necessary shifts
- To be passionate about nursing
Person Specification
Qualifications
Essential
- Registered General Nurse
Desirable
- Teaching qualification
- Mentorship
- Evidence of continued learning
Experience
Essential
- Experience in elderly care and rehabilitation
- Experience of working in a multidisciplinary team
Desirable
- Experience in taking charge of a ward
- Orthopaedic & Rheumatology experience
SKILLS
Essential
- Ability to adapt to changing pressures of work.
- Motivated, Innovative & Supportive Ability to work on own initiative and under pressure
- Teaching skills, written, oral and electronic
Desirable
- Demonstrates leadership skills
- Ability to prioritise own workload, instruct and direct junior staff.
Knowledge
Essential
- High level of communication skills and ability to work within a team
- Basic computer skills
- Articulate & knowledgeable of skills needed to deliver high standard of care
- Evidence of ongoing professional development
Desirable
- Demonstrates willingness to further knowledge
Other
Essential
- Flexibility to meet service needs by working any necessary shifts
- To be passionate about nursing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ward Housekeeper - Midlands Centre for Spinal Injuries
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260903867
Job summary
The Midland Centre for Spinal Injuries (MCSI) are currently recruiting for a Ward Housekeeper, whose role is to maintain a safe, clean and tidy environment for our patients.
The role is a 31 hour per week post. Shifts are on a rota basis with early and late shifts including weekends.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
We are looking for a dedicated and caring individuals, who will take pride in ensuring a safe and clean ward environment and contributing to patient care.
The role itself is physically demanding but rewarding. Experience of cleaning in the work place and hospitality would be beneficial. This position is in addition to the domestic positions on the ward and will involve a range of duties.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
224-PA20260903867
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospita
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
- To maintain cleanliness and appropriate storage of equipment and furnishings within the ward area as defined by Trust approved cleaning responsibility document.
- To support effective cleaning by ensuring the ward environment is free from unnecessary items or equipment.
- Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per schedules provided.
- To support, as required, enhanced cleaning provision including increased frequency of rooms and bays as required by Infection Prevention & Control Standards.
- To ensure the ward kitchen(s) are kept clean, tidy, and stocked and that fridge temperatures are monitored daily. Responsible for returning temperature record sheets to housekeeping manager monthly.
- To ensure the ward kitchen is managed in line with Food Safety Policy and Procedure, including adhering to stock control, labelling, allergen management and other relevant guidance.
- To support the delivery of meal and beverage service and, as required, ad hoc requests to support patients nutritional needs for example collecting additional meals or snack from the main kitchen or restaurant.
- To support in non-clinical duties in relation to patient needs.
- To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
- To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
- Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
- Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
- Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place.
- To respond to any actions that may arise from cleaning, infection control, or other relevant audits.
- Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Datix.
- To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
- To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
- To ensure patients privacy and dignity is maintained throughout your work.
- Report any problems that might arise from your duties.
- Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
- Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
- Co-operate fully when new methods of work or frequencies of cleaning are introduced.
- Demonstrate own activities/tasks to new employees on a work shadowing basis.
Job description
Job responsibilities
- To maintain cleanliness and appropriate storage of equipment and furnishings within the ward area as defined by Trust approved cleaning responsibility document.
- To support effective cleaning by ensuring the ward environment is free from unnecessary items or equipment.
- Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per schedules provided.
- To support, as required, enhanced cleaning provision including increased frequency of rooms and bays as required by Infection Prevention & Control Standards.
- To ensure the ward kitchen(s) are kept clean, tidy, and stocked and that fridge temperatures are monitored daily. Responsible for returning temperature record sheets to housekeeping manager monthly.
- To ensure the ward kitchen is managed in line with Food Safety Policy and Procedure, including adhering to stock control, labelling, allergen management and other relevant guidance.
- To support the delivery of meal and beverage service and, as required, ad hoc requests to support patients nutritional needs for example collecting additional meals or snack from the main kitchen or restaurant.
- To support in non-clinical duties in relation to patient needs.
- To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
- To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
- Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
- Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
- Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place.
- To respond to any actions that may arise from cleaning, infection control, or other relevant audits.
- Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Datix.
- To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
- To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
- To ensure patients privacy and dignity is maintained throughout your work.
- Report any problems that might arise from your duties.
- Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
- Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
- Co-operate fully when new methods of work or frequencies of cleaning are introduced.
- Demonstrate own activities/tasks to new employees on a work shadowing basis.
Person Specification
Qualifications
Essential
- Level 2 Award in Food Safety (or willingness to complete)
Desirable
- Load Handling
- Health and Safety
- COSHH
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in a cleaning or hospitality role
Skills
Essential
- Adaptable to change
- Good communication skills
- To undertake best and safe practices under health and safety guidelines
- Ability to follow written instructions/read notices and complete records
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Essential
- Numerate and literate
- Effective communication skills
- Good interpersonal skills
Desirable
- COSHH regulations
Values
Essential
- Commitment to the Trust's published values
Person Specification
Qualifications
Essential
- Level 2 Award in Food Safety (or willingness to complete)
Desirable
- Load Handling
- Health and Safety
- COSHH
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in a cleaning or hospitality role
Skills
Essential
- Adaptable to change
- Good communication skills
- To undertake best and safe practices under health and safety guidelines
- Ability to follow written instructions/read notices and complete records
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Essential
- Numerate and literate
- Effective communication skills
- Good interpersonal skills
Desirable
- COSHH regulations
Values
Essential
- Commitment to the Trust's published values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospita
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospita
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Radiology Booking Co-Ordinator/Receptionist
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260903884
Job summary
An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist to join our team.
The Radiology Booking Office provides a patient focused and responsive contact point for patients, ensuring radiology appointments are booked within the specified time limits for a range of imaging modalities.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
Radiology Booking Co-ordinators will manage delegated responsibility in operating a full booking process, receiving paper and electronic referrals for Radiology specialties. Each Booking Co-ordinator will have a lead responsibility for clinic management for a group of Radiologists/Specialties. Booking Co-ordinators will be expected to provide cross cover to other modalities in the absence of colleagues and will be expected to work on a rota basis covering NHS/Private patients bookings, imaging exchange and reception.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20260903884
Job locations
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services.
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead.
Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead
Job description
Job responsibilities
Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services.
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead.
Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead
Person Specification
Qualifications/Training
Essential
- Relevant NVQ Level 3 or demonstrable level of equivalent experience
Experience
Essential
- Good computer keyboard skills and knowledge of computer programmes such as Micosoft Office
- Understanding of and commitment to confidentiality and data security requirements
- Experience in an office environment
Skills and Competencies
Essential
- Competent in use of Microsoft office functions, email and internet
- Customer care skills including a pleasant and professional telephone manner and excellent oral and written communication
- Good forward planning and ability to manage and prioritise own workload effectively
- Ability to handle a high volume of work and problem solve
- Able to work flexibly and work as part of a team
Knowledge
Essential
- Good knowledge of computer programmes and inputting of data
- Good knowledge of booking systems and processes
Flexibility
Essential
- Able to work flexibly and provide reception cover as required across a seven-day service, including weekends.
Person Specification
Qualifications/Training
Essential
- Relevant NVQ Level 3 or demonstrable level of equivalent experience
Experience
Essential
- Good computer keyboard skills and knowledge of computer programmes such as Micosoft Office
- Understanding of and commitment to confidentiality and data security requirements
- Experience in an office environment
Skills and Competencies
Essential
- Competent in use of Microsoft office functions, email and internet
- Customer care skills including a pleasant and professional telephone manner and excellent oral and written communication
- Good forward planning and ability to manage and prioritise own workload effectively
- Ability to handle a high volume of work and problem solve
- Able to work flexibly and work as part of a team
Knowledge
Essential
- Good knowledge of computer programmes and inputting of data
- Good knowledge of booking systems and processes
Flexibility
Essential
- Able to work flexibly and provide reception cover as required across a seven-day service, including weekends.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Radiology Booking Co-Ordinator/Receptionist
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260903883
Job summary
An exciting opportunity exists for a full time Radiology booking co-ordinator/receptionist (6 month fixed-term contract) to join our team.
The Radiology Booking Office provides a patient focused and responsive contact point for patients, ensuring radiology appointments are booked within the specified time limits for a range of imaging modalities.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
Radiology Booking Co-ordinators will manage delegated responsibility in operating a full booking process, receiving paper and electronic referrals for Radiology specialties. Each Booking Co-ordinator will have a lead responsibility for clinic management for a group of Radiologists/Specialties. Booking Co-ordinators will be expected to provide cross cover to other modalities in the absence of colleagues and will be expected to work on a rota basis covering NHS/Private patients bookings, imaging exchange and reception.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
224-PA20260903883
Job locations
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services.
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead.
Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead
Job description
Job responsibilities
Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services.
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead.
Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff.
Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead.
Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images.
Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services
Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received.
Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead
Person Specification
Qualifications/Training
Essential
- Relevant NVQ Level 3 or demonstrable level of equivalent experience
Experience
Essential
- Good computer keyboard skills and knowledge of computer programmes such as Micosoft Office
- Understanding of and commitment to confidentiality and data security requirements
- Experience in an office environment
Skills and Competencies
Essential
- Competent in use of Microsoft office functions, email and internet
- Customer care skills including a pleasant and professional telephone manner and excellent oral and written communication
- Good forward planning and ability to manage and prioritise own workload effectively
- Ability to handle a high volume of work and problem solve
- Able to work flexibly and work as part of a team
Knowledge
Essential
- Good knowledge of computer programmes and inputting of data
- Good knowledge of booking systems and processes
Flexibility
Essential
- Able to work flexibly and provide reception cover as required across a seven-day service, including weekends.
Values
Essential
- Demonstrates commitment to the Trust's published values
Person Specification
Qualifications/Training
Essential
- Relevant NVQ Level 3 or demonstrable level of equivalent experience
Experience
Essential
- Good computer keyboard skills and knowledge of computer programmes such as Micosoft Office
- Understanding of and commitment to confidentiality and data security requirements
- Experience in an office environment
Skills and Competencies
Essential
- Competent in use of Microsoft office functions, email and internet
- Customer care skills including a pleasant and professional telephone manner and excellent oral and written communication
- Good forward planning and ability to manage and prioritise own workload effectively
- Ability to handle a high volume of work and problem solve
- Able to work flexibly and work as part of a team
Knowledge
Essential
- Good knowledge of computer programmes and inputting of data
- Good knowledge of booking systems and processes
Flexibility
Essential
- Able to work flexibly and provide reception cover as required across a seven-day service, including weekends.
Values
Essential
- Demonstrates commitment to the Trust's published values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
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Apprentice Operating Department Practitioner
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260903882
Job summary
This role is a three year training programme, combining work based and academic learning between RJAH; other local Trusts and Edgehill University. Working towards becoming a Registered Operating Department Practitioner gaining a BSc (Hons) in Operating Department Practice.
You will work collaboratively to maintain patient safety and provide high standards of skilled care and support during each stage of the patient's journey through the operating theatre in three phases of Perioperative care (anaesthesia, surgery and post anaesthetic care).
Main duties of the job
As part of the course you will be required to:
Successfully complete all educational elements of the programme as specified by Robert Jones & Agnes Hunt Orthopaedic NHS Foundation Trust (RJAH), Staffordshire University and Institute of Apprenticeship standards.
You will also be required to complete an apprentice portfolio that demonstrates Knowledge, Skills and Behavioural leading towards final completion of an End Point Assessment. Successfully complete of all the Institute for Apprenticeship standards, HCPC Standards of Proficiency, and perioperative related competencies as specified by Robert Jones & Agnes Hunt Orthopaedic NHS Foundation Trust (RJAH) and Edgehill University.
You will work as part of a designated operating department team delivering care that focuses on the direct needs of the patient, working with a mentor / assessor, taking responsibility for developing your own competence while on placements and attending academic study; maintaining evidence of your learning.
Apprenticeships are subject to the follow residency eligibility status "UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK and Islands or the British Overseas Territories for at least the previous 3 years on the first day of the apprenticeship".
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£25,377 to £29,282 a year Annex 21 provisions applicable to salary
Contract
Apprenticeship
Duration
3 years
Working pattern
Full-time
Reference number
224-PA20260903882
Job locations
The RJAH Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
You would be expected to meet the following KeyRequirements(Qualifications/Experience):
- minimum 112 UCAS points, plus
- 5 GCSEs grades A-C (9-4),to include mathematics and English (or equivalent level 2 qualifications)
Pay Scale: Band 5 on completion.
Annex 21 Agenda for Change during training.
Annex 21
(i) up to 12 months prior to completion of training: 75 per cent of the pay band maximum of the fully qualified rate;
(ii) more than one but less than two years prior to completion of training: 70 per cent of the pay band maximum of the qualified rate;
(iii) more than two but less than three years prior to completion of training: 65 per cent of the pay band maximum for the qualified rate.
OR in order that NHS staff do not experience a detriment to their basic pay as a consequence of undertaking career development beneficial to both them and the service pay preservation provisions in accordance with the NHS Terms and Conditions of Service (TCS) Handbook apply.
Professional Practice
- Practice (under supervision), assessing patients in theatres & associated areas, exercising professional judgement to establish patient centred goals & to accept, plan, initiate, modify, refer or cease treatment within prescribed limits
- Recognise disease & trauma processes relevant to perioperative care
- Change practice to account for new developments or changing contexts in what constitutes best practice in perioperative care, through effective change management
- Respond appropriately to emergency situations
- Conduct appropriate diagnostic, monitoring, treatment & therapy procedures safely & effectively
- Undertake anaesthetic, surgical & post-anaesthesia care interventions including managing airways, cannulation, catheterisation & manual handling /positioning of patients
- Select appropriate techniques & equipment; undertake & record thorough assessments & investigations.
- Maintaining Basic, Intermediate or Advanced Life Support qualifications where appropriate
- Provide individualized care for patients prior to and throughout surgery or other procedures including reassurance and support.
- Use a wide range of clinical skills to provide a safe environment during the administration and maintenance of anaesthesia.
- Assist anaesthesia with the use of medical devices & pharmacological (drugs) means. Safely secure and maintain the patients airway and stability during anaesthesia.
- Preparation of a wide range of specialist equipment and devices.
- Position the patient to optimize surgical access, maintaining patient safety and dignity.
- Maintain a sterile working area & safely & effectively perform aseptic technique (including scrubbing, gloving & gowning)
- Perform scrub skills according in accordance with Perioperative Care Collaborative statement
- Selection, preparation and provision of the correct sterile surgical equipment to the surgeon and be accountable for all surgical instruments, equipment and swabs throughout the procedure.
- Anticipate the requirements of the surgical team, responding appropriately and effectively.
- Ensure the correct management of clinical specimens.
- Observe and monitor the patients vital signs. Monitor airway, breathing & circulation.
- Maintain the patients airway, identifying and responding to changes in the patients condition.
- Monitor & record fluid balance & administer prescribed fluids appropriately
- Monitor the effects of drugs & take appropriate action is response to significant change
- Accurately calculate & record prescribed drug doses
- Assess & monitor individuals pain status & administer prescribed pain relief appropriately
- Communicate effectively the handover the care of the patient.
Job description
Job responsibilities
You would be expected to meet the following KeyRequirements(Qualifications/Experience):
- minimum 112 UCAS points, plus
- 5 GCSEs grades A-C (9-4),to include mathematics and English (or equivalent level 2 qualifications)
Pay Scale: Band 5 on completion.
Annex 21 Agenda for Change during training.
Annex 21
(i) up to 12 months prior to completion of training: 75 per cent of the pay band maximum of the fully qualified rate;
(ii) more than one but less than two years prior to completion of training: 70 per cent of the pay band maximum of the qualified rate;
(iii) more than two but less than three years prior to completion of training: 65 per cent of the pay band maximum for the qualified rate.
OR in order that NHS staff do not experience a detriment to their basic pay as a consequence of undertaking career development beneficial to both them and the service pay preservation provisions in accordance with the NHS Terms and Conditions of Service (TCS) Handbook apply.
Professional Practice
- Practice (under supervision), assessing patients in theatres & associated areas, exercising professional judgement to establish patient centred goals & to accept, plan, initiate, modify, refer or cease treatment within prescribed limits
- Recognise disease & trauma processes relevant to perioperative care
- Change practice to account for new developments or changing contexts in what constitutes best practice in perioperative care, through effective change management
- Respond appropriately to emergency situations
- Conduct appropriate diagnostic, monitoring, treatment & therapy procedures safely & effectively
- Undertake anaesthetic, surgical & post-anaesthesia care interventions including managing airways, cannulation, catheterisation & manual handling /positioning of patients
- Select appropriate techniques & equipment; undertake & record thorough assessments & investigations.
- Maintaining Basic, Intermediate or Advanced Life Support qualifications where appropriate
- Provide individualized care for patients prior to and throughout surgery or other procedures including reassurance and support.
- Use a wide range of clinical skills to provide a safe environment during the administration and maintenance of anaesthesia.
- Assist anaesthesia with the use of medical devices & pharmacological (drugs) means. Safely secure and maintain the patients airway and stability during anaesthesia.
- Preparation of a wide range of specialist equipment and devices.
- Position the patient to optimize surgical access, maintaining patient safety and dignity.
- Maintain a sterile working area & safely & effectively perform aseptic technique (including scrubbing, gloving & gowning)
- Perform scrub skills according in accordance with Perioperative Care Collaborative statement
- Selection, preparation and provision of the correct sterile surgical equipment to the surgeon and be accountable for all surgical instruments, equipment and swabs throughout the procedure.
- Anticipate the requirements of the surgical team, responding appropriately and effectively.
- Ensure the correct management of clinical specimens.
- Observe and monitor the patients vital signs. Monitor airway, breathing & circulation.
- Maintain the patients airway, identifying and responding to changes in the patients condition.
- Monitor & record fluid balance & administer prescribed fluids appropriately
- Monitor the effects of drugs & take appropriate action is response to significant change
- Accurately calculate & record prescribed drug doses
- Assess & monitor individuals pain status & administer prescribed pain relief appropriately
- Communicate effectively the handover the care of the patient.
Person Specification
Qualifications & Attainments
Essential
- 5 GCSEs grades A-C/ 9-4 - must include Maths, English and a Physical Science (or a demonstrable equivalent general education attainment)
- 112 UCAS points, to include one Physical Science Subject
Experience
Essential
- Health and Social Care Experience
- Previous health and care experience within the peri-operative setting
Skills and competencies
Essential
- Basic IT skills
- Excellent communisation skills - verbal and written
- Good organisational and time-management skills
- Team working skills
Knowledge
Essential
- Insight into the roles and responsibilities of the role
Values
Essential
- Demonstrates the Trust's published values
Person Specification
Qualifications & Attainments
Essential
- 5 GCSEs grades A-C/ 9-4 - must include Maths, English and a Physical Science (or a demonstrable equivalent general education attainment)
- 112 UCAS points, to include one Physical Science Subject
Experience
Essential
- Health and Social Care Experience
- Previous health and care experience within the peri-operative setting
Skills and competencies
Essential
- Basic IT skills
- Excellent communisation skills - verbal and written
- Good organisational and time-management skills
- Team working skills
Knowledge
Essential
- Insight into the roles and responsibilities of the role
Values
Essential
- Demonstrates the Trust's published values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 224-PA20260703756-A
Job summary
An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday. We are looking for a dedicated and caring person who will take pride in cleaning to a high standard. The role is for 15 hours per week, with a potential requirement to work weekends where needed. Mondays - Thursday 5-8pm and Friday 4.30-7.30pm
The role itself is physically demanding but rewarding. Experience of cleaning in the work place and an NVQ in Housekeeping/Domestic Services is desirable but full training will be provided.
The postholder will be able to undertake certificate in Housekeeping/Domestic Services as part of their development.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
We are looking for a dedicated and caring person who will take pride in cleaning to a high standard to join our Housekeeping Team.
This is to cover all areas of cleaning, This includes, wards, departments, public areas , bathrooms and Theatres.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role and have a range of fantastic staff benefits on offer to everyone who joins RJAH.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
224-PA20260703756-A
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
To organise own day to day activities to ensure the cleanliness of the area you are assigned to under the direction of the Housekeeping Manager or Deputy. This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, theatres and bedrooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items, emptying of waste bins and deep cleans (where applicable)
Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per the Work schedules provided.
To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place
To respond to any actions that may arise from cleaning monitoring audits and surface swabbing audits.
To adhere to the outlet flushing regime set out by the Trust to minimise the accumulation of Legionella bacteria in water systems in accordance with relevant technical guidance.
Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Radar.
To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
To ensure patients privacy and dignity is maintained throughout your work
To carry out your duties adhering to the Lone Working procedures as per the training given by your manager.
Report any problems that might arise from your duties.
Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
Undertake surveys as part of own role, including review/testing of new equipment.
Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Demonstrate own activities/tasks to new employees on a work shadowing basis.
Act as a liaison for the service by responding to ad hoc requests via the trusts paging system.
Physical Skills
Physically utilise cleaning equipment such as; pushing vacuum cleaners and trolleys, lifting buckets, mopping floors and operate cleaning machines on a frequent basis.
Safely move small items of furniture on a regular basis in adherence with Trust procedures to facilitate cleaning procedures.
Safely move bags of linen and waste bags on a regular basis in adherence with Trust procedures.
The post holder has a legal duty to take reasonable care to avoid injury to themselves and to others by their work activities or omissions, and to co-operate with their employer in the discharge of their statutory duties.
Concentration is required when preparing cleaning chemicals ensuring that the correct dosage and dilution ratios are strictly adhered to. This is essential to ensure the efficacy, quality and sustainability of the products used.
Ensure that you place hazard signs to warn other users of the area in which you are carrying out a cleaning task.
Ensure that you never leave any piece of equipment or machinery unattended where it could be a source of danger to patients, staff, carers and visitors.
Job description
Job responsibilities
To organise own day to day activities to ensure the cleanliness of the area you are assigned to under the direction of the Housekeeping Manager or Deputy. This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, theatres and bedrooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items, emptying of waste bins and deep cleans (where applicable)
Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per the Work schedules provided.
To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place
To respond to any actions that may arise from cleaning monitoring audits and surface swabbing audits.
To adhere to the outlet flushing regime set out by the Trust to minimise the accumulation of Legionella bacteria in water systems in accordance with relevant technical guidance.
Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Radar.
To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
To ensure patients privacy and dignity is maintained throughout your work
To carry out your duties adhering to the Lone Working procedures as per the training given by your manager.
Report any problems that might arise from your duties.
Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
Undertake surveys as part of own role, including review/testing of new equipment.
Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Demonstrate own activities/tasks to new employees on a work shadowing basis.
Act as a liaison for the service by responding to ad hoc requests via the trusts paging system.
Physical Skills
Physically utilise cleaning equipment such as; pushing vacuum cleaners and trolleys, lifting buckets, mopping floors and operate cleaning machines on a frequent basis.
Safely move small items of furniture on a regular basis in adherence with Trust procedures to facilitate cleaning procedures.
Safely move bags of linen and waste bags on a regular basis in adherence with Trust procedures.
The post holder has a legal duty to take reasonable care to avoid injury to themselves and to others by their work activities or omissions, and to co-operate with their employer in the discharge of their statutory duties.
Concentration is required when preparing cleaning chemicals ensuring that the correct dosage and dilution ratios are strictly adhered to. This is essential to ensure the efficacy, quality and sustainability of the products used.
Ensure that you place hazard signs to warn other users of the area in which you are carrying out a cleaning task.
Ensure that you never leave any piece of equipment or machinery unattended where it could be a source of danger to patients, staff, carers and visitors.
Person Specification
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in Domestic role
- Previous experience in a hospital/healthcare environment
Skills and Competencies
Essential
- Good communication skills
- Able to follow written instructions and complete formal records.
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Desirable
- COSHH regulations
Person Specification
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in Domestic role
- Previous experience in a hospital/healthcare environment
Skills and Competencies
Essential
- Good communication skills
- Able to follow written instructions and complete formal records.
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Desirable
- COSHH regulations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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