Job summary

Rugby Health is seeking a Pharmacy Technician to work across our 12 GP Practices in the Rugby area, under the supervision of the Practice-based Clinical Pharmacists. You'll join our growing Pharmacy team, to support and ensure the delivery of safe, effective, efficient systems for repeat prescribing and medicine optimisation to reduce medicine waste and maximise patient outcomes.

The successful candidate will be confident working independently, handling the technical administration related to the role, whilst working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines. You will be registered with the General Pharmaceutical Council (GPhC) and enrolled in, undertaking or qualified from, an approved training pathway i.e. CPPE Primary care Education Pathway training unless otherwise exempt.

The role is 100% practice-based,and the successful candidate will demonstrate innovative ideas, excellent communication skills, enthusiasm and motivation. You will be patient-facing, dealing with daily medication requests and queries, communicating with patients and Community Pharmacies and with responsibility for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams, promoting good practice in line with therapeutic developments. You will assist the Practices in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Main duties of the job

This position is available on either a full-time or part-time basis. For part-time candidates, a minimum commitment of 3 days per week is required, with a fixed work pattern of Monday to Wednesday inclusive.

Duties include:

Undertake patient facing and patient supporting roles to ensure effective medicines use

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively;

Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities; e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients;

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing;

Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits;

Please see JD for further duties - see documents

About us

Important Information

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage

We are not able to offer sponsorship for this role.

Interviews will take place in mid-October 2026.

Please ensure you complete all sections of the application form fully and accurately as incomplete applications may not be shortlisted.

Applications will only be accepted via the NHS Job Portal, individual CVs will not be accepted.

Rugby Health is a private company limited by shares, wholly owned by all the Rugby GP practices. As a GP led organisation, we represent 12 GP practice shareholders and cover over 126,500 patients. We describe our work as building on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Our aim is to move from reactively providing appointments to proactively caring for the people and communities we serve.

Why Work For Us?

On-site parking at GP practices where available

Flexible hours and working arrangements considered from day 1

Dynamic and adaptable team

Training and support, enabling you to develop within the role as you will be actively supported to complete the appropriate CPD

Details

Date posted

22 September 2026

Pay scheme

Other

Salary

£36,261 a year (FTE) with eligibility for NHS Pension Scheme

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5360-26-0011

Job locations

Various locations across the PCN footprint

Head Office - Clifton Rd Surgery

Rugby

Warwickshire

CV21 3QF

United Kingdom

Job description

Job responsibilities

Duties and Responsibilities

The Pharmacy Technician has the following key clinical, and technical and administrative responsibilities, in delivering health services:

Clinical Responsibilities:

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients;

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively;

Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalitie; i.e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients;

Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients;

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing;

Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits;

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;

Technical and Administrative Responsibilities:

Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage;

Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests;

Provide leadership for medicines optimisation systems across the PCN, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines;

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)

Develop relationships with other pharmacy technicians, pharmacists and members of the multi disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Handle specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct To be responsible for the organisation and planning of own workload to meet set deadlines

To undertake learning and development to maintain the required knowledge and skills for practice-based work

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN

Job description Job responsibilities Duties and ResponsibilitiesThe Pharmacy Technician has the following key clinical, and technical and administrative responsibilities, in delivering health services:Clinical Responsibilities: Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients; Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively; Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalitie; i.e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients; Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients; Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing; Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits; Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;Technical and Administrative Responsibilities: Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage; Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests; Provide leadership for medicines optimisation systems across the PCN, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines; Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) Develop relationships with other pharmacy technicians, pharmacists and members of the multi disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health Handle specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct To be responsible for the organisation and planning of own workload to meet set deadlines To undertake learning and development to maintain the required knowledge and skills for practice-based work To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN

Person Specification

Experience

Essential

• Comfortably computer literate with an ability to use clinical systems (desirable) and Microsoft office packages (essential)
• Understand the aims of current healthcare policy within the PCN
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication
• Influencing and negotiating skills
• An excellent understanding of data protection and confidentiality issues

Desirable

• EMIS User Skills
• Experience of medicines reconciliation
• Understanding of community pharmacy systems
• Ability to develop and implement policy and procedure to sustain a quality service
• Understanding of QOF/PCN DES/IIF

Qualifications

Essential

• GpHC Registration as a Pharmacy Technician
• BTEC/NVQ level 3 or equivalent in pharmacy services
• Enrolled in, undertaking, or qualified from, an approved training pathway e.g., the Primary Care Pharmacy Educational Pathway (PCPEP)

Desirable

• Accredited checking technician

Other

Essential

• Full UK driving licence and access to own vehicle as travel across the PCN network is required to fulfill business needs
• Self-motivated and proactive self-starter
• Adaptable

Person Specification Experience Essential Comfortably computer literate with an ability to use clinical systems (desirable) and Microsoft office packages (essential) Understand the aims of current healthcare policy within the PCN Able to analyse and interpret prescribing data Has attention to detail, able to work accurately, identifying errors quickly and easily Able to effectively manage allocated resources Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication Influencing and negotiating skills An excellent understanding of data protection and confidentiality issues Desirable EMIS User Skills Experience of medicines reconciliation Understanding of community pharmacy systems Ability to develop and implement policy and procedure to sustain a quality service Understanding of QOF/PCN DES/IIF Qualifications Essential GpHC Registration as a Pharmacy Technician BTEC/NVQ level 3 or equivalent in pharmacy services Enrolled in, undertaking, or qualified from, an approved training pathway e.g., the Primary Care Pharmacy Educational Pathway (PCPEP) Desirable Accredited checking technician Other Essential Full UK driving licence and access to own vehicle as travel across the PCN network is required to fulfill business needs Self-motivated and proactive self-starter Adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rugby Health Limited

Address

Various locations across the PCN footprint

Head Office - Clifton Rd Surgery

Rugby

Warwickshire

CV21 3QF

United Kingdom

Employer's website

https://www.rugbyhealth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rugby Health Limited

Address

Various locations across the PCN footprint

Head Office - Clifton Rd Surgery

Rugby

Warwickshire

CV21 3QF

United Kingdom

Employer's website

https://www.rugbyhealth.nhs.uk/ (Opens in a new tab)

Job summary

Are you looking for an opportunity to lead and shape a large Primary Care Network?

We are seeking an energetic PCN Operations Director to drive PCN delivery and patient outcomes, with responsibility for the day-to-day running of our Primary Care Network.

This is a highly visible, active role, working side-by-side with our Clinical Director, PCN Board and practices. You will be a process-driven leader who can turn strategy into smoothly running daily operations.

Main duties of the job

You and your team will provide essential operational oversight and ensure seamless delivery against NHS contractual requirements and the Network Contract Directed Enhanced Service (DES).

You will also manage the complex logistics of our expanding workforce under the Additional Roles Reimbursement Scheme (ARRS), ensuring strong HR compliance, recruitment, and staff retention.

Financially, you will take ownership of the PCN budget, maximising income streams from the Network Contract DES, monitoring claims, and ensuring transparent financial reporting back to member practices and the Board.

The current post-holder will be retiring in April 2027, and we are ideally seeking a substantial handover period prior to this.The successful applicant should be available from February 2027. Interviews will take place in October 2026.

About us

Rugby Health PCN Rugby Health is a private limited company wholly owned by all the Rugby GP practices. As a GP led organisation, we represent 12 GP practice shareholders and cover circa 126,000 patients. We describe our work as building on the core of current primary care services to enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Our aim is to move from reactively providing appointments to proactively caring for the people and communities we serve.

Why Work For Us?

• On-site parking at GP practices (where available)
• Flexible hours and working arrangements considered from day 1
• Dynamic and adaptable team
• Training and support, enabling you to develop within the role

Important Information

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage

We are not able to offer sponsorship for this role.

Interviews will take place in early October.

Please ensure you complete all sections of the application form fully and accurately as incomplete applications may not be shortlisted. Applications will only be accepted via the NHS Job Portal, individual CVs will not be accepted.