Job summary

Join our dynamic team at Foundry Healthcare Lewes as we strive to deliver exceptional care to our community. We have an exciting opportunity and are seeking a passionate and dedicated individual to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way across all Foundry Healthcare Lewes sites.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Main duties of the job

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Contact patients by telephone or letter at Doctors request to arrange appointments.
• Patient notes and correspondence:
• Enter data onto patient computer records as required
• Ensure the kitchen and waiting room are kept clean and tidy in turn with other staff.

Premises:

• Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
• Take new registration forms and check they are appropriately completed.
• Carry out administrative duties as requested.
• Undertake any other additional duties appropriate to the post as requested by the Team Leader or Patient Services Manager.
• Undertake any training required by the practice

About us

Foundry is a single Practice PCN serving a population of circa 28,500 patients in the Lewes and Ringmer area of East Sussex. We operate from three surgery sites in Lewes and one in Ringmer, a mixture of both purpose built and converted buildings. Foundry aims to provide consistently excellent primary care to our local population and to develop a comprehensive population health management approach with our patients and partners.

Job summary

Due to the massive increase of demand for services, a position has become available for an enthusiastic Prescribing clerk. The role requires a self-motivated, disciplined individual to assist with the day-to-day smooth running of the practice repeat prescribing service. The chosen candidate must have excellent interpersonal skills, be a superb communicator both written and verbally and be flexible and adaptable in their approach to work within the team.

The successful candidate will be working with the public face to face and over the telephone to provide a high level of care and customer service to patients as well as liaising with Pharmacies and other Healthcare Professionals.

You will have a caring and courteous manner but focused on the task and enjoy working with a wide variety of people. The successful candidate will also be required to work at times unsupervised and display initiative when resolving queries.

This post requires you to be organised and adaptable with excellent IT skills as well as a can do attitude. Experience of EMIS Clinical System would be an advantage.

This post is subject to a DRBS check

Main duties of the job

a)Process routine repeat prescription requests b) Accurately check prescription requests against the patient's electronic medical record c) Process requests in accordancewith Practice prescribing procedures d) Ensure prescription requests are accurately recorded and appropriately actioned.e) Identify requests that falloutside standard repeat prescribing processes and refer them to the appropriate clinician.f) Deal with prescription requests from patients, carers, pharmacies, care homes and healthcareprofessionals.g) Ensure prescription-related documentation is accurately recorded and maintained and assist with prescription queries and medication-related correspondence.h) Support agreed medication review and recall processes from an admin perspective.i)Assist with prescription-related audits and searches.j)Support the Practice inidentifying outstanding medication-related administrative actions.k)Assist with medicines management projects and quality improvementinitiatives.l)Maintain awareness of Practice procedures relating to high-riskmedicines, controlled drugs and other medicines requiring additionalsafeguards, escalating requests appropriately.Provide a professional, courteous and helpful service.b) Respondto telephone , face to face and Electromic prescribing enquiries c) Provide appropriate signposting where the query falls outside the responsibilities of the Prescription Clerk. Assist in resolving discrepancies or administrative issues relating to prescriptions3

About us

Due to the massive increase of demand for services, a position has become available for an enthusiastic Prescribing clerk. The role requires a self-motivated, disciplined individual to assist with the day-to-day smooth running of the practice repeat prescribing service. The chosen candidate must have excellent interpersonal skills, be a superb communicator both written and verbally and be flexible and adaptable in their approach to work within the team.

The successful candidate will be working with the public face to face and over the telephone to provide a high level of care and customer service to patients as well as liaising with Pharmacies and other Healthcare Professionals.

You will have a caring and courteous manner but focused on the task and enjoy working with a wide variety of people. The successful candidate will also be required to work at times unsupervised and display initiative when resolving queries.

This post requires you to be organised and adaptable with excellent IT skills as well as a can do attitude. Experience of EMIS Clinical System would be an advantage.

This post is subject to a DRBS check

Details

Date posted

16 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A1464-26-0011

Job locations

1 DE WINTON STREET

TONYPANDY

RHONDDA

MID GLAMORGAN

CF40 2QZ

United Kingdom

Job description

Job responsibilities

1.Prescription Administration

a)Process routine repeat prescription requests received through thePractice's approved systems.

b) Accurately check prescriptionrequests against the patient's electronic medical record and current repeatmedication list.

c) Process requests in accordancewith Practice prescribing procedures and agreed turnaround times.

d) Ensure prescription requests are accurately recorded and appropriately actioned.

e) Identify requests that falloutside standard repeat prescribing processes and refer them to the appropriateclinician.

f) Deal with prescription requestsfrom patients, carers, pharmacies, care homes and other authorised healthcareprofessionals.

g) Monitor outstanding prescriptionrequests and undertake appropriate follow-up.

h) Ensure prescription-relateddocumentation is accurately recorded and maintained and assist with theadministration of prescription queries and medication-related correspondence.

j)Support agreedmedication review and recall processes from an administrative perspective.

k)Assist with prescription-related audits and searches.

l)Support the Practice inidentifying outstanding medication-related administrative actions.

m)Assist with medicines management projects and quality improvementinitiatives.

n)Maintain awareness of Practice procedures relating to high-riskmedicines, controlled drugs and other medicines requiring additionalsafeguards, escalating requests appropriately.

2.Patient and Health care Professionals Communication

a) Provide a professional, courteous and helpful service

b)Respond to telephone, face-to-face and electronic prescription enquiries.

c) Explain Practice procedures and prescription turnaround times clearly and sensitively

d)Deal appropriately with patients who may be distressed, anxious or frustrated.

e)Always maintain patient dignity and confidentiality

f)Recognise when a patient's query is clinical in nature and ensure it is directed to an appropriate healthcare professional

g)Provide appropriate signposting where the query falls outside the responsibilities of the Prescription Clerk

h)Communicate effectively with community pharmacies regarding prescription-related administrative queries.

i) Liaise with care homes and other authorised organisations regarding prescription requests where appropriate.

Refer clinical queries to the GP, Clinical Pharmacist, Pharmacy Technician or other appropriate healthcare professional.

Assist in resolving discrepancies or administrative issues relating to prescriptions.

l) Ensure information received from external organisations is passed to the appropriate member of the Practice team.

3.Information Governance and Confidentiality

a) Maintain strict confidentiality in accordance with Practice policies and relevant legislation.

b) Comply with UK GDPR and the Data Protection Act 2018.

4.Record Keeping and IT

a) Maintain accurate and timely electronic records.

b) Use the Practice clinical system and relevant administrative systems effectively.

c) Ensure correspondence and documentation are processed in accordance with Practice procedures.

5.Communication and Team Working

a) Work collaboratively with GPs, Clinical Pharmacists, Pharmacy Technicians, Nurses, Healthcare Assistants, Receptionists and Administrative staff.

b) Participate in relevant Practice meetings and team briefings.

6.Safeguarding

a) Understand responsibilities in relation to safeguarding children and adults.

b) Complete safeguarding training appropriate to the role.

c) Recognise and appropriately escalate safeguarding concerns.

d) Follow Practice safeguarding policies and procedures.

7.Equality, Diversity and Inclusion

a) Treat all patients, carers, visitors and colleagues with dignity, fairness and respect.

b) Promote equality and diversity in all aspects of work.

8.Health, Safety and Infection Prevention

a) Comply with Practice health and safety policies.

Job description Job responsibilities 1.Prescription Administrationa)Process routine repeat prescription requests received through thePractice's approved systems.b) Accurately check prescriptionrequests against the patient's electronic medical record and current repeatmedication list.c) Process requests in accordancewith Practice prescribing procedures and agreed turnaround times.d) Ensure prescription requests are accurately recorded and appropriately actioned.e) Identify requests that falloutside standard repeat prescribing processes and refer them to the appropriateclinician.f) Deal with prescription requestsfrom patients, carers, pharmacies, care homes and other authorised healthcareprofessionals.g) Monitor outstanding prescriptionrequests and undertake appropriate follow-up.h) Ensure prescription-relateddocumentation is accurately recorded and maintained and assist with theadministration of prescription queries and medication-related correspondence.j)Support agreedmedication review and recall processes from an administrative perspective.k)Assist with prescription-related audits and searches.l)Support the Practice inidentifying outstanding medication-related administrative actions.m)Assist with medicines management projects and quality improvementinitiatives.n)Maintain awareness of Practice procedures relating to high-riskmedicines, controlled drugs and other medicines requiring additionalsafeguards, escalating requests appropriately.2.Patient and Health care Professionals Communicationa) Provide a professional, courteous and helpful serviceb)Respond to telephone, face-to-face and electronic prescription enquiries.c) Explain Practice procedures and prescription turnaround times clearly and sensitivelyd)Deal appropriately with patients who may be distressed, anxious or frustrated.e)Always maintain patient dignity and confidentialityf)Recognise when a patient's query is clinical in nature and ensure it is directed to an appropriate healthcare professionalg)Provide appropriate signposting where the query falls outside the responsibilities of the Prescription Clerkh)Communicate effectively with community pharmacies regarding prescription-related administrative queries.i) Liaise with care homes and other authorised organisations regarding prescription requests where appropriate.Refer clinical queries to the GP, Clinical Pharmacist, Pharmacy Technician or other appropriate healthcare professional.Assist in resolving discrepancies or administrative issues relating to prescriptions.l) Ensure information received from external organisations is passed to the appropriate member of the Practice team.3.Information Governance and Confidentialitya) Maintain strict confidentiality in accordance with Practice policies and relevant legislation.b) Comply with UK GDPR and the Data Protection Act 2018.4.Record Keeping and ITa) Maintain accurate and timely electronic records.b) Use the Practice clinical system and relevant administrative systems effectively.c) Ensure correspondence and documentation are processed in accordance with Practice procedures.5.Communication and Team Workinga) Work collaboratively with GPs, Clinical Pharmacists, Pharmacy Technicians, Nurses, Healthcare Assistants, Receptionists and Administrative staff.b) Participate in relevant Practice meetings and team briefings.6.Safeguardinga) Understand responsibilities in relation to safeguarding children and adults.b) Complete safeguarding training appropriate to the role.c) Recognise and appropriately escalate safeguarding concerns.d) Follow Practice safeguarding policies and procedures.7.Equality, Diversity and Inclusiona) Treat all patients, carers, visitors and colleagues with dignity, fairness and respect.b) Promote equality and diversity in all aspects of work.8.Health, Safety and Infection Preventiona) Comply with Practice health and safety policies.

Person Specification

Qualifications

Essential

• Good standard of general education
• Previous administrative experience
• Understanding of the importance of accuracy when processing medication/prescription information
• Competent and confident using computer systems
• Excellent verbal and written communication skills
• Ability to provide a professional and courteous service to patients
• Ability to organise and prioritise workload effectively
• High level of attention to detail
• Understanding of patient confidentiality and information governance
• Ability to work effectively as part of a multidisciplinary team
• Ability to identify problems and seek appropriate advice
• Awareness of safeguarding responsibilities
• Willingness to adapt to changing Practice priorities

Desirable

• GCSE Grade C/4 or equivalent in English and Maths
• Previous experience within a GP Practice, NHS, pharmacy or healthcare environment
• Previous experience processing repeat prescriptions
• Experience using EMIS, GP clinical system
• Previous experience communicating with pharmacies or healthcare professionals
• Previous experience in a patient-facing healthcare role
• Experience working in a busy primary care or healthcare environment
• Experience undertaking data checking, audits or quality assurance
• Previous NHS information governance training
• Experience working alongside clinical professionals
• Experience dealing with prescription or medication-related queries
• Previous safeguarding training
• Experience working across different administrative functions

Experience

Essential

• Good standard of general education
• Previous administrative experience
• Understanding of the importance of accuracy when processing medication/prescription information
• Competent and confident using computer systems
• Excellent verbal and written communication skills
• Ability to provide a professional and courteous service to patients
• Ability to organise and prioritise workload effectively
• High level of attention to detail
• Understanding of patient confidentiality and information governance
• Ability to work effectively as part of a multidisciplinary team
• Ability to identify problems and seek appropriate advice
• Awareness of safeguarding responsibilities
• Willingness to adapt to changing Practice priorities

Desirable

• GCSE Grade C/4 or equivalent in English and Maths
• Previous experience within a GP Practice, NHS, pharmacy or healthcare environment
• Previous experience processing repeat prescriptions
• Experience using EMIS, GP clinical system
• Previous experience communicating with pharmacies or healthcare professionals
• Previous experience in a patient-facing healthcare role
• Experience working in a busy primary care or healthcare environment
• Experience undertaking data checking, audits or quality assurance
• Previous NHS information governance training
• Experience working alongside clinical professionals
• Experience dealing with prescription or medication-related queries
• Previous safeguarding training
• Experience working across different administrative functions

Person Specification Qualifications Essential Good standard of general education Previous administrative experience Understanding of the importance of accuracy when processing medication/prescription information Competent and confident using computer systems Excellent verbal and written communication skills Ability to provide a professional and courteous service to patients Ability to organise and prioritise workload effectively High level of attention to detail Understanding of patient confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to identify problems and seek appropriate advice Awareness of safeguarding responsibilities Willingness to adapt to changing Practice priorities Desirable GCSE Grade C/4 or equivalent in English and Maths Previous experience within a GP Practice, NHS, pharmacy or healthcare environment Previous experience processing repeat prescriptions Experience using EMIS, GP clinical system Previous experience communicating with pharmacies or healthcare professionals Previous experience in a patient-facing healthcare role Experience working in a busy primary care or healthcare environment Experience undertaking data checking, audits or quality assurance Previous NHS information governance training Experience working alongside clinical professionals Experience dealing with prescription or medication-related queries Previous safeguarding training Experience working across different administrative functions Experience Essential Good standard of general education Previous administrative experience Understanding of the importance of accuracy when processing medication/prescription information Competent and confident using computer systems Excellent verbal and written communication skills Ability to provide a professional and courteous service to patients Ability to organise and prioritise workload effectively High level of attention to detail Understanding of patient confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to identify problems and seek appropriate advice Awareness of safeguarding responsibilities Willingness to adapt to changing Practice priorities Desirable GCSE Grade C/4 or equivalent in English and Maths Previous experience within a GP Practice, NHS, pharmacy or healthcare environment Previous experience processing repeat prescriptions Experience using EMIS, GP clinical system Previous experience communicating with pharmacies or healthcare professionals Previous experience in a patient-facing healthcare role Experience working in a busy primary care or healthcare environment Experience undertaking data checking, audits or quality assurance Previous NHS information governance training Experience working alongside clinical professionals Experience dealing with prescription or medication-related queries Previous safeguarding training Experience working across different administrative functions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ST ANDREWS SURGERY

Address

1 DE WINTON STREET

TONYPANDY

RHONDDA

MID GLAMORGAN

CF40 2QZ

United Kingdom

Employer's website

http://www.standrewssurgery.wales.nhs.uk/home (Opens in a new tab)

Employer details

Employer name

ST ANDREWS SURGERY

Address

1 DE WINTON STREET

TONYPANDY

RHONDDA

MID GLAMORGAN

CF40 2QZ

United Kingdom

Employer's website

http://www.standrewssurgery.wales.nhs.uk/home (Opens in a new tab)

Job summary

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Main duties of the job

Duties and responsibilities:

• NHS health checks
• ECG recording
• Phlebotomy
• Removal of sutures
• Practice Nurse meetings
• Dr/Nurse meetings
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/nurses
• Ordering equipment, vaccines, sterile supplies
• Wound care/Dressings
• Measuring for compression hosiery
• Carrying out Dopplers on ABility machine
• Cleansing and maintenance of surgical equipment
• Vaccine/cold chain storage, monitoring and recording
• Surgical equipment, vaccine re-stocking and stock rotation
• Preparing and maintaining environments and equipment before, during and after patient care interventions
• Assisting in the assessment and surveillance of patients health and well-being
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
• Helping to raise awareness of health and well-being and how it can be promote

• Assisting with the collection and collation of data on needs related to health and well-being
• CKD & mental health reviews NOAC Rev Hypertension
• Organising and running INR clinic notifying GP of any concerns
• Infection Control
• Liaising with TVN nurses
• Compression dressings photos
• Assists with flu clinics
• Other injections B12/pneumonia/shingles and LAIV

About us

Foundry Healthcare is made up of 4 sites across Lewes and Ringmer. We currently have 28,500 patients and have a strong variety of teams to support their care.

Job summary

We are looking for a motivated, compassionate, forward thinking Health Care Assistant, preferably with primary care experience, to join the multi-disciplinary team at St Andrews Surgery. The practice team consists of 3 GP partners, Clinical Pharmacist, 3 Practice Nurses, 2 Health Care Assistants and a very supportive administration and reception team.

We believe this to be an exciting opportunity for a Health Care Assistant who would like to apply their skills to ensure safe and efficient prescribing in general practice.

The successful candidate will support our clinical team in providing safe, effective, and patient-centred care while promoting health and wellbeing within our local community.

Main duties of the job

The successful applicant will

a) Record observations including blood pressure, pulse, temperature, oxygen saturation, height, weight, and BMI.

b) Undertake venepuncture safely and effectively.

c) Carry out ECG recordings.

d) Perform new patient health checks.

e) Administer vaccinations where appropriately trained and delegated.

f) Support long-term condition monitoring clinics.

g) Undertake lifestyle assessments and provide health promotion advice.

h) Chaperone patients during examinations when required.

i) Maintain accurate clinical records using the practice clinical system.

j) Clean, stock, and prepare clinical rooms and equipment.

k) Ensure infection prevention and control procedures are followed.

l) Participate in clinical audits, mandatory training, and quality improvement initiatives.

About us

We are looking for a motivated, compassionate, forward thinking Health Care Assistant, preferably with primary care experience, to join the multi-disciplinary team at St Andrews Surgery. The practice team consists of 3 GP partners, Clinical Pharmacist, 3 Practice Nurses, 2 Health Care Assistants and a very supportive administration and reception team.

Job summary

Join Our Team

Foundry Primary Care Network is seeking an enthusiastic and experienced Practice Nurse with a special interest in Women's Health to join our growing multidisciplinary team for 3 days per week.

This is an exciting opportunity to work across our PCN, supporting the delivery of high-quality, patient-centred care and helping to improve access to women's health services within the local community.

We are looking for a compassionate and proactive nurse who is passionate about promoting women's health and wellbeing and who enjoys working collaboratively within a multidisciplinary environment.

We would particularly welcome applications from nurses who are trained in contraceptive implant insertion and removal and/or intrauterine device (coil) fitting, enabling us to further enhance the range of women's health services available to our patients.

Interviews will be held from 7th of October 2026

Main duties of the job

The Role

The successful candidate will play a key role in delivering a range of women's health services, including:

• Cervical screening and smear clinics
• Contraception advice and support
• Menopause care and health promotion
• Sexual health assessment and signposting
• Health education and preventative care
• Supporting patients with long-term conditions as appropriate
• Working collaboratively with GPs, pharmacists, social prescribers and wider PCN colleagues
• Contributing to service development and quality improvement initiatives

About us

Foundry Healthcare is a large, successful Primary Care Network serving patients across multiple sites in Lewes and the surrounding villages. We are a training practice supported by a strong Partnership and Management Team, alongside a skilled multidisciplinary workforce including Salaried GPs, Advanced Clinical Practitioners, Paramedics, Clinical Pharmacists, Pharmacy Technicians, First Contact Physiotherapists, Mental Health Practitioners, Nurses and Healthcare Assistants.

We pride ourselves on fostering a supportive working culture where colleagues work collaboratively, share learning opportunities, and focus on delivering excellent patient care. Regular MDT meetings, clinical discussions, and continued professional development are central to how we work.

We use SystmOne, Ardens, Anima and Welby and continue to embrace innovation and new models of care to meet the changing needs of our population.

Job summary

Foundry Healthcare is seeking an enthusiastic and motivated Salaried GP to join our well-established, innovative, and forward-thinking practice on a fixed-term basis to provide maternity cover.

This is an excellent opportunity to become part of a supportive and dynamic multidisciplinary team delivering high-quality care to our patients across Lewes and the surrounding area.

We are looking for a GP who is passionate about patient care, adaptable to the evolving demands of General Practice, and keen to contribute to a collaborative and progressive working environment. Whether you are an experienced GP or looking for a supportive practice in which to develop your career, we would welcome your application.

Main duties of the job

What We Offer

• Competitive salaried GP package
• NHS Pension Scheme
• Medical indemnity contributions paid in full (pro rata)
• Supportive and experienced Partnership and Management Team
• Established multidisciplinary team providing excellent clinical support
• GP Training Practice with opportunities for teaching and mentoring
• Regular clinical meetings and protected learning opportunities
• Flexible and collaborative working environment
• Low home visiting commitments supported by the wider clinical team

Total Triage model using Anima, supporting efficient workflow and patient access

• SystmOne clinical system with established workflows and support
• Supportive approach to innovation, including the responsible use of AI tools to enhance clinical efficiency and reduce administrative workload
• A practice culture that embraces new technologies while maintaining safe, patient-centred care

About us

Foundry Healthcare is a large, successful Primary Care Network serving patients across multiple sites in Lewes and the surrounding villages. We are a training practice supported by a strong Partnership and Management Team, alongside a skilled multidisciplinary workforce including Salaried GPs, Advanced Clinical Practitioners, Paramedics, Clinical Pharmacists, Pharmacy Technicians, First Contact Physiotherapists, Mental Health Practitioners, Nurses and Healthcare Assistants.

We pride ourselves on fostering a supportive working culture where colleagues work collaboratively, share learning opportunities, and focus on delivering excellent patient care. Regular MDT meetings, clinical discussions, and continued professional development are central to how we work.

We use SystmOne, Ardens, Anima and Welby and continue to embrace innovation and new models of care to meet the changing needs of our population.