Job description

Job responsibilities

The Clinical and Strategic lead for nursing and Advanced Clinical Practice will operate at an advanced clinical practice level and provide professional, clinical, strategic and operational leadership across nursing services within the Practice. The post-holder will be responsible for ensuring the delivery of safe, effective and patient-centred care across both urgent and planned care services, leading the integration of nursing services to improve patient outcomes, continuity of care and workforce flexibility.

The Clinical and Strategic lead for nursing and Advanced Clinical Practice will provide clear leadership and accountability for nursing services across the practice, creating a collaborative culture in which staff are supported to develop their skills, work to the top of their scope of practice and contribute to continual service improvement. They will develop a unified nursing workforce, promoting shared learning, cross-team support and consistent standards of clinical practice.

Working closely with GP Partners, the Practice Manager and multidisciplinary colleagues, the post-holder will lead the development of nursing services, identify opportunities for innovation, service redesign and workforce development, and ensure that clinical governance, infection prevention and control, quality improvement and patient safety are embedded across the organisation.

The Clinical and Strategic lead for nursing and Advanced Clinical Practice will work in partnership with the GP Clinical Lead to ensure safe, effective and integrated clinical services across the practice, with shared responsibility for service development, quality improvement and clinical governance.

The role extends beyond day-to-day management and requires a strategic and forward-thinking leader who can identify and implement new ways of working, actively seek best practice from across primary care and the wider NHS, and use learning and evidence to improve patient care, staff development and organisational performance.

• Provide professional leadership across nursing services.
• Integrate urgent and planned care nursing and advanced clinical practitioner services to improve quality, continuity and patient outcomes.
• Develop a skilled, flexible and resilient nursing and advanced clinical practitioner services workforce.
• Ensure high standards of clinical governance, patient safety and professional practice.
• Promote innovation, quality improvement and service development.

Leadership and Workforce Development

• Provide visible and effective leadership across nursing and advanced clinical practitioner services within the practice.
• Develop and maintain a cohesive nursing workforce, promoting collaborative working, mutual support and shared learning.
• Lead appraisals, development reviews and workforce planning for nursing staff.
• Identify training and development needs and support staff to achieve their full professional potential.
• Ensure robust systems are in place for clinical supervision, competency assessment, clinical sign-off and professional revalidation.
• Develop and maintain competency frameworks to support safe and effective clinical practice.
• Promote career progression, succession planning and workforce resilience.
• Support recruitment, induction and retention of nursing, healthcare associates and advanced clinical practitioner staff .
• Foster a culture of accountability, continuous learning and professional excellence.

Clinical Service Leadership

Provide leadership, oversight and ongoing development of nursing services including:

• Long-term condition management services including Diabetes, respiratory, cardiovascular and other chronic disease programmes.
• Cervical screening and women's health services.
• Childhood and adult immunisation programmes.
• Seasonal vaccination programmes.
• Health promotion and prevention initiatives.
• Enhanced services delivered by the nursing team.
• Clinical recall and follow-up systems.
• Urgent and acute care services delivered by the nursing, health care associates and advanced clinical practitioner workforce.
• Contribution to QOF delivery and quality indicators.

The post-holder will:

• Identify opportunities to improve continuity of care for patients with long-term conditions who present acutely.
• Ensure effective communication and handover processes across clinical services.
• Support proactive management of patients with complex and long-term conditions.
• Facilitate improved coordination of preventative, reactive and follow-up care.
• Ensure patients experience coordinated and seamless care across urgent and planned care pathways.
• Identify opportunities to improve patient pathways, continuity of care and service efficiency.
• Reduce duplication of work and maximise the effective use of clinical skills and capacity across the practice.
• Monitor service demand, workforce capacity and patient outcomes.
• Promote consistent standards of assessment, clinical decision-making and prescribing practice.

Clinical Governance, Quality and Patient Safety

• Provide leadership for clinical governance activities across nursing services.
• Ensure compliance with national guidance, professional standards and local policies.
• Lead clinical teams in participation in audit, quality improvement and service evaluation activities.
• Support investigation and review of significant events, incidents, complaints and near misses.
• Utilise practice data, QOF performance, population health information and patient feedback to identify priorities for service improvement.
• Support initiatives aimed at improving health outcomes and reducing health inequalities.
• Provide oversight of Infection Prevention and Control through line management and support of the designated IPC Lead.
• Monitor and respond to vaccination uptake, screening performance and quality indicators.
• Support population health approaches to prevention, early intervention and chronic disease management.

Advanced Clinical Practice

The post-holder will maintain advanced clinical practice skills through autonomous assessment, diagnosis and management of patients presenting with acute, urgent and complex conditions, exercising advanced clinical reasoning and independent prescribing within their scope of practice.

The Lead Nurse will:

• Deliver advanced clinical assessment, diagnosis and treatment within their area of competence.
• Prescribe safely and effectively in accordance with professional standards and local policies.
• Provide clinical leadership and support to colleagues managing complex patients.
• Support the development of advanced clinical skills across the nursing workforce.
• Promote high standards of evidence-based clinical care.
• Act as a clinical role model across nursing and advanced clinical practitioner services.

Service Development and External Collaboration

• Lead the development and implementation of nursing and advanced clinical practitioner service improvements.
• Identify, evaluate and implement best practice from primary care organisations, PCNs and the wider NHS.
• Work collaboratively with community providers, PCN partners and external healthcare organisations.
• Contribute to strategic planning and service development discussions.
• Support innovation and service redesign to improve patient outcomes and workforce effectiveness.
• Identify opportunities for technology, digital systems and process optimisation.
• Promote efficient use of clinical resources across the practice.
• Encourage staff to contribute ideas for service improvement and innovation.

Person Specification

Qualifications

Essential

• Registered Nurse with Nursing and Midwifery Council.
• Advanced Nurse Practitioner qualification.
• Masters degree required for qualification post December 2020 refer to RCN Credentialing for Advanced Level of Nursing Practice.
• Or Credentialling / Digital Badge.
• Or Post graduate diploma or degree for Advanced Practice Qualification up to December 2020.
• Qualified Independent Nurse Prescriber on the NMC register.
• Meets NMC revalidation requirements in accordance with the NMC Revalidation booklet.
• Meets the standards for registered ANP working at advanced level.
• Minor illness qualification.

Desirable

• Teaching qualification.
• ALS and PALS.

Experience

Essential

• Experience of practice within the four pillars.
• Experience of leading nursing teams.
• Experience of service redesign or quality improvement.
• Experience of clinical supervision and competency assessment.
• Experience influencing and leading change across multidisciplinary teams.
• Experience of working across urgent and planned care pathways.
• Experience of delivering autonomous assessment and management of acute presentations.
• Experience of prescribing.
• Experience of working in a primary care environment.

Personal Qualities

Essential

• Strategic and innovative leader with the ability to identify opportunities for service improvement and translate ideas into practical solutions.
• Able to inspire, motivate and develop others whilst building effective multidisciplinary relationships.
• Resilient, adaptable and able to lead change within a complex healthcare environment.
• Motivated, forward thinker.
• Problem solver with the ability to process information accurately and effectively, interpreting data as required.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.
• Flexibility to work outside of core office hours.
• Evidence of continuing professional development (CPD) commensurate with the role of ANP.

Clinical knowledge and skills

Essential

• Wound care/removal of sutures and staples.
• ECGs.
• Venepuncture.
• New patient medicals.
• Chaperone procedure.
• Requesting and processing pathology tests.
• Ability to work in a collaborative manner within a multi-disciplinary team and demonstrate a positive, supportive working approach.
• Understanding of the importance of evidence-based practice.
• Understand the requirement for PGDs and associated policy.
• Broad knowledge of clinical governance.
• Ability to record accurate clinical notes.
• Ability to work within own scope of practice and understand when to refer to GPs.
• Knowledge of health promotion strategies.

Desirable

• Diabetes.
• Hypertension.
• Asthma.
• Spirometry.
• CHD.
• Immunisations (routine and childhood).
• Womens health (cervical cytology, contraception etc).
• Travel medicine.
• Knowledge of public health issues in the local area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sid Valley Practice

Address

Beacon Medical Centre

Sedemuda Road

Sidmouth

Devon

EX10 9YA

United Kingdom

Employer's website

https://www.sidvalleypractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY:

To ensure patient information is added to the patient record from appropriate sources and coded accurately.

To ensure, safe, accurate and timely processing of prescriptions to patients according to the practice protocols.

To facilitate patients in accessing the appropriate service or healthcare professional to best meet their needs in a courteous, efficient, and effective way, projecting a positive and friendly image of Honiton Surgery.

Provide support to Doctors, Practice Manager, Operations Manager, Finance Manager, and other staff in the pursuit of their duties.

JOB RESPONSIBILITIES:

Scanning of electronic and paper documents utilising the SystmOne Clinical System and to accurately code to patient records according to Surgery protocols.

To process repeat prescriptions, ensuring safe, accurate and timely supply of prescribed medication to our patients. Undertaking medicines reconciliation in accordance with the practice protocols and to update patients medical records and prescriptions accordingly.

Maintain effective liaison with practice staff and outside agencies concerned with patient care with appropriate regard to confidentiality.

To provide administrative support to Clinicians and colleagues in the workflow team.

Care navigate patients requests using the correct guidelines to ensure all requests are dealt with according to Surgery protocols and in accordance with the patients needs.

Processing electronic requests to facilitate booking appointments and directing patients to the appropriate healthcare professional.

To contribute to initiatives that help the practice to achieve its targets in the Quality Outcomes Framework, PCN, DES and IIF.

Communicate with patients, colleagues and outside agencies using face-to-face, telephone or electronic methods in a professional manner referring to the appropriate GP in accordance with practice protocols.

Respond to patients in a professional, courteous manner.

Contact patients and book appointments if needed using a variety of means on behalf of Honiton Surgery.

Undertake training as directed by Management and attend team meetings as required, keeping up to date with mandatory training, practice policies, emails and surgery intranet.

CONFIDENTIALITY:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the surgery may only be divulged to authorised persons in accordance with the surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.

HEALTH & SAFETY:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the surgery Health & Safety Policy, the surgery Health & Safety Manual, and the surgery Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Surgery guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Actively reporting of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
• Undertaking periodic infection control training, minimum annually.
• Reporting potential risks identified.

EQUALITY AND DIVERSITY:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

PERSONAL/PROFESSIONAL DEVELOPMENT:

The post-holder will participate in any training program implemented by the Surgery as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

QUALITY:

The post-holder will strive to maintain quality within the surgery, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

COMMUNICATION:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:

• Apply surgery policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect your work.
• Participate in audit where appropriate.

For full details of how we manage and protect your data, please refer to our Privacy Notice available on our website: www.honitonsurgery.nhs.net.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy early. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.

Important: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK at the time of application.

Person Specification

Skills and Attributes

Essential

• Must have excellent communication skills including a professional telephone manner
• Strong IT skills including use of email and MS packages
• PERSONAL ATTRIBUTES
• Able to work on own initiative as well as part of a team
• Ability to work under pressure and prioritise appropriately
• Smart in appearance
• Maintain a positive approach
• Good sense of humour
• High energy levels
• Concise
• Practical
• Confident
• Resilient
• Consistent
• Willingness to accept change
• Caring nature and interest in the Health Sector

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Minimum of 12-months experience in a similar role in General Practice or healthcare setting

Desirable

• Knowledge of SystmOne or equivalent

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Responsibilities

• Process incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications.
• Review and accurately record relevant information within patient records using the practice clinical system.
• Apply appropriate SNOMED and administrative coding in accordance with practice policies and procedures.
• Forward documents requiring review, action or follow-up to the appropriate clinician, team or department.
• Monitor workflow queues and ensure all documents and associated actions are processed within agreed timescales.
• Maintain effective filing and document management processes to ensure patient records remain accurate, complete and up to date.
• Assist with the summarising of patient records and the extraction of relevant clinical information where appropriately trained and required by the practice.
• Communicate effectively with patients, clinicians, administrative colleagues and external healthcare organisations using face-to-face, telephone or digital methods in a professional manner and in accordance with practice protocols.
• Contribute to initiatives that support the achievement of Quality Outcomes Framework (QOF), Primary Care Network (PCN), Directed Enhanced Service (DES) and other contractual or quality improvement objectives.
• Provide administrative support across other practice functions, including prescription administration, appointment management and patient enquiries, where required and appropriately trained.

Experience

• Proven experience in document management or administrative roles with a focus on coding or data analysis.
• Strong computer skills, including proficiency in Microsoft Office and experience using Systmone
• Exceptional communication skills in English, both written and verbal, to facilitate clear information exchange.
• Solid organisational skills with attention to detail to maintain accurate records and streamline workflows.
• Background in IT or related fields is advantageous for understanding technical systems involved in document processing.

Embark on a rewarding career where your meticulous attention to detail and proactive approach will make a tangible impact! We are committed to fostering a supportive environment that values your growth, offers ongoing development opportunities, and recognizes your contributions every step of the way.

For full details of how we manage and protect your data, please refer to our Privacy Notice available on our website: www.honitonsurgery.nhs.net.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy early. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.

Important: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK at the time of application.

Person Specification

Qualifications

Essential

• - Proven experience in document management or administrative roles with a focus on coding or data analysis.
• - Strong computer skills, including proficiency in Microsoft Office and experience using Systmone
• -Exceptional communication skills in English, both written and verbal, to facilitate clear information exchange.
• - Solid organisational skills with attention to detail to maintain accurate records and streamline workflows.
• -Background in IT or related fields is advantageous for understanding technical systems involved in document processing.

Desirable

• - Experience working in a GP practice

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)