Job description

Job responsibilities

To provide an efficient word processing and copy typing service for the GPs and other health professionals as required. Examples include: Letter typing, reports, referrals, etc in an accurate and timely manner

To maintain the referrals systems in place ensuring that all referrals are managed appropriately and in a timely manner.

To support patients who have queries with their hospital referral where the hospital is not able to help them directly.

To receive incoming and initiate out going telephone calls and emails in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries

To assist with all clerical and administrative duties

To make bookings, appointments and admissions as required including any related correspondence.

To establish and maintain a good filing system in line with practice policies both on the clinical system and in paper form as necessary, filing both incoming and outgoing correspondence.

To retrieve medical records and assist the completion of medical/ insurance records including liaising with the Finance Manager to ensure all invoices for work done are sent to the requestor in line with practice processes.

To maintain the computer clinical system in an accurate and secure manner

To assist with the gathering of statistics and information when required.

To manage any incoming post to the practice, passing on to colleagues as appropriate.

To dispatch the post for the practice, including any parcels, packages or letters requiring the need to be taken to the post office.

To provide cover for members of the secretarial team during periods of sickness and annual leave

In liaison with colleagues, maintain adequate supplies of office stationery in order to perform the teams secretarial duties and support other areas of the practice.

Safeguarding Administration

Part of the safeguarding core team which consists of a safeguarding lead for adults, safeguarding lead for children and young people, compliance manager and HR manager, This team will need to work closely with and support the rest of the practice team.

• Monitoring of dedicated safeguarding inbox
• Efficient processing of inbound and outbound safeguarding requests
• Prepare all safeguarding reports for GP review in a timely manner
• Ensuring all MARAC and MASH requests are dealt with urgently
• Keeping a safeguarding tracker recording the time line for all documents received and sent out
• Responsible for Coding and distributing all safeguarding documents appropriately
• Responsible for update safeguarding template for each patient as appropriate
• Coordinate participation and preparation for safeguarding meetings
• Help complete the annual PCQOF and LES Quarterly Contract Returns
• • Ensure that the 4 safeguarding lists are accurate and up to date on a monthly basis (children on a child protection plan, children on a child in need plan, children looked up by Local Authority and adults on a safeguarding plan)
  • Attend safeguarding meetings and training
  • Make sure relevent policies are being followed eg following up child not brought protocol
  • Support subject access requests
  • Help manage risks of enhanced patient access to online records by checking consultations and documents are both safeguarding safe and invisible
  • Support the registration process fo children looked after and other vulnerable patients for example by developing relevant SOP
  • Support audit or quality improvement initiatives
  • Ensure that safeguarding alerts are present on the notes and maintained
  • Liase with safeguarding leaders to identify, recommend and implement process improvements.
  • Adapting and putting a process in place for new services
  • Raising anomolies between the practice and Social Services over patient details etc
  • Ensure records of newborns who were cause for concern are updated with relevant documents

Person Specification

Experience

Essential

• Previous experience of dealing with vulnerable patients
• Ability to work effectively in a fast-paced environment - Strong communication and interpersonal skills - Familiarity with relevant laws, regulations, and safety protocols

Desirable

• Experience working as a Medical Secretary.
• Previous experience using SystmOne or a similar clinical system.
• Excellent attention to detail and accuracy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Somer Valley Medical Group

Address

Gullock Tyning

Midsomer Norton

Radstock

BA3 2UH

United Kingdom

Employer's website

https://somervalleymedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main purpose:

To assist medical and nursing personnel in the care of practice patients to include venepuncture; blood pressure monitoring; doing weight and updating patients health templates.

General

Responsible for seeing patients who require blood tests and wider health checks. To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Nurse Manager so these can be addressed.

The phlebotomist will be required to act in a professional manner at all times and adhere to practice policies, protocols and guidelines.

Good communication and relationships must be established and maintained with patients, colleagues and employers

Person Specification

Qualifications

Essential

• Have previous experience of working within a healthcare environment.
• Hold recognised phlebotomy training and be competent in venepuncture.
• Demonstrate excellent communication and interpersonal skills.
• Be organised, conscientious and able to work both independently and as part of a team.
• Provide a caring, professional and patient-focused service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope House Surgery

Address

10 Waterloo Road

Radstock

BA3 3EP

United Kingdom

Employer's website

http://www.hopehousesurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Meeting patient's nursing care needs as identified, or where care has been transferred to the nurse by a GP or other senior clinician. This will usually be in the surgery, but occasional home visits may also be required.

Managing the nursing care of patients, employing personal recall systems suitable to the practice needs. This includes using the practice computer systems for input of information for recall and screening purposes. Accurate and efficient input of data for contract (QOF, LCS) purposes is also required.

Deliver nurse led care including:

• Cervical cytology sampling
• Childhood immunisations
• Travel vaccinations
• Seasonal vaccinations
• Leg Ulcer management including Doppler assessments and compression therapy
• Wound care and assessing and documenting wound care plans.
• Prioritise health problems and recognising a deteriorating patient and appropriately refer to the Duty GP.
• Provide training and supervision for healthcare assistants within Treatment Room clinics.
• Participate in the education and training of students of all disciplines and in the induction of all members of practice staff.
• Adhere to the Nursing and Midwifery Council (NMC) Professional Standards of Conduct and Behaviour (The Code).
• Responsible for the management of treatment room provision, ensuring stock levels have been ordered and maintained by junior staff.
• Administration of immunisations and medications under PGDs, PSDs and National Protocols.
• Administer medications as prescribed and in accordance with NMC Standards, e.g. via nebuliser or injections using sub-cutaneous or intramuscular route under PGDs, PSDs and National Protocols.
• Skin suture and clip removal
• Venepuncture
• ECGs
• Vital signs measurements
• Providing health education advice around diet/smoking/lifestyle factors
• Management of patients with long term conditions. (e.g. diabetes)

Person Specification

Additional Requirements

Essential

• Full Driving licence with own car/transport available

Desirable

• Flexibility

Qualifications

Essential

• - BSc Hons in Adult Nursing or Diploma of Higher Education (DipHE) in Nursing
• - Current NMC Registration (Level 1) Adult Nurse

Desirable

• -Post-Graduation study or training courses in topics allied to General Practice or Community nursing.
• -Teaching/Mentor Qualification

Experience

Essential

• -A Minimum of 2 years post registration experience
• -Administration of medications under PSDs/PGDs/VGDs
• -Computer skills
• -Experience of using an electronic Patient record System either TPP System One, EMIS Web or similar.
• -Excellent communication skills, both written and verbally
• -Time management skills and able to work autonomously managing own workload.

Desirable

• -Primary Care experience.
• (e.g. district nurse or a General Practice nurse)
• -Doppler assessments
• -Compression therapy
• -Venepuncture
• -Wound Care
• -Cervical Cytology (Sample Taker)
• -Travel Health
• -Vaccinations (adults/childrens)
• -Participation in audits, quality improvement initiatives or projects
• -Experience of training and supporting non-registered staff (nursing assistants or nursing associates)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Somer Valley Medical Group

Address

Gullock Tyning

Midsomer Norton

Radstock

BA3 2UH

United Kingdom

Employer's website

https://somervalleymedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supporting our community through comprehensive primary care delivery across multiple channels:

• Diverse Consultation Formats:Face-to-face surgeries, e-consultations, triage, telephone consultations, and home visits.
• Autonomous Decision-Making:Lead clinical assessments for undifferentiated and undiagnosed conditions.
• Preventive Care Leadership:Conduct disease risk screening and early intervention.
• Care Coordination:Develop personalised treatment plans and manage referrals.
• Patient Education:Provide counselling and health education that empowers patients.

Drive practice excellence through:

• Quality Assurance:Maintain meticulous clinical records and participate in audit processes.
• Digital Integration:Utilize Systm1 for enhanced patient care and data management.
• Prescribing Excellence:Follow evidence-based formularies while ensuring patient safety.
• QoF & LCS Compliance:Contribute to Quality and Outcomes Framework and Locally Commissioned Services achievements.

Influence the future of healthcare delivery:

• Multidisciplinary Teamwork:Collaborate with PCN, system colleagues and healthcare professionals.
• Clinical Supervision:Mentor junior doctors, F1/F2/ST trainees, and student placements.
• Practice Development:Contribute to policy development and clinical standard setting.
• Knowledge Sharing:Participate in practice meetings and educational initiatives.

Development Opportunities:

• Portfolio Career Support:Encouragement to pursue diverse professional interests.
• Continuous Learning:Supported CPD with dedicated study leave allowance.
• Teaching Practice Benefits:Engage with medical education and training.
• Audit Leadership:Initiate and lead clinical improvement projects.
• Potential partnership opportunities:Possibility for progression to partnership level.

What Somer Valley Medical Group will offer the right candidate:

Professional Development:

• Comprehensive CPD support and funding.
• Annual performance reviews with personalized development plans.
• Teaching practice opportunities.

Supportive Environment:

• Collaborative team culture.
• Flexible working arrangements.
• Comprehensive induction.
• Regular supervision and peer support.

Having a Life:

• Flexible session arrangements.
• Mutual understanding for personal commitments.
• Competitive remuneration package.

Clinical Excellence:

• Evidence-based practice protocols.
• Quality improvement culture.
• Patient-centered care philosophy.

Our Commitment to You:

We believe in nurturing talent and providing an environment where healthcare professionals can thrive. Our practice champions diversity, equality, and inclusion while maintaining the highest standards of patient care. You'll join a team that values innovation, continuous learning, and collaborative decision-making.

Person Specification

Qualifications

Essential

• Essential Qualifications & Experience: - Fully qualified and registered General Practitioner. - Proven experience in general practice settings. - Exceptional interpersonal and communication skills. - Commitment to high-quality patient care. - Strong team collaboration abilities.

Desirable

• Desirable Advantages: - Previous Systm1 experience. - BANES area familiarity. - Special clinical interests. - Training and mentoring experience.

Experience

Essential

• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Somer Valley Medical Group

Address

Gullock Tyning

Midsomer Norton

Radstock

BA3 2UH

United Kingdom

Employer's website

https://somervalleymedicalgroup.nhs.uk/ (Opens in a new tab)