Job description

Job responsibilities

Clinical Responsibilities

To exercise responsibility for a designated caseload of children.

To use highly developed interpersonal skills to:

Facilitate communication so that the needs of the child and family are central to the clinical process.

Play a pivotal role in ensuring effective joint working for children with communication difficulties and their families.

To prioritise own caseload and manage own workload effectively and efficiently.

To assess and analyse childrens speech, language and communication using specialist knowledge to select appropriate formal and informal assessments including standardised psychometric tests.

To formulate a diagnosis based upon assessment and case history information and information from family and other professionals.

To evaluate and make decisions about therapy options taking into account the childs educational attainments, learning style and curriculum requirements.

To formulate a detailed individual management plan based upon relevant research and best practice.

To agree options in collaboration with all those involved in order to implement the individual management plan, which may include any combination of the following:

Therapeutic intervention with children individually or in groups (in school or clinic).

Programmes jointly planned and implemented with teaching staff.

Supporting others to implement programmes according to individual needs.

Providing advice on curriculum differentiation.

Providing advice on specific strategies to employ in the classroom and / or at home.

Advising referral to other professionals where indicated.

To provide demonstration / training on how to maximise communication opportunities for the individual.

To manage childrens behaviour and motivate them to achieve positive therapy outcomes including those who have severe/complex difficulties or who may be challenging.

To recognise potential conflict or breakdown in the above process and use negotiation and problem solving skills to reach agreement.

To communicate complex and specialist information to others by way of written reports and face-to-face discussions, adapting own communication style and content to the needs of the situation.

To form productive relationships with families, recognising the need for and ensuring sensitivity and care where:

There may be emotional stress.

Difficult or potentially distressing news to be given.

There are potential barriers to communication.

To contribute Assessment advice for and reviews of a childs Education, Health & Care Plan under the provisions of the Children & Families Act and SEN Code of Practice (2014).

To attend Annual Reviews and termly reviews as required.

To liaise with other professionals and teams in a consultative capacity in relation to management of individual children and attend and contribute to meetings involving parents and other professionals (e.g. case conferences, Annual Review of Statement, etc.

To undertake workshop sessions for parents (including evening sessions) as required.

When sufficiently developed within the Band 5 post, to supervise and support SLTAs in undertaking programmes for individual children on caseload.

To work with other members of the team and members of other teams to achieve seamless, co-ordinated service provision.

To support the lead SLT in the development and provision of training / teaching packages for LA staff.

To work collaboratively with a range of multi-disciplinary and multi-agency professionals to provide high quality SLT services for children with speech, language and communication difficulties.

To act as named therapist for designated schools, providing an information and advisory service both in relation to individual children and more generally in relation to communication issues related to children with special needs.

To liaise with SLT colleagues holding specialist caseloads.

To request advice / support and second opinions from more experienced / specialist colleagues when required.

To contribute to the teams development and provision of training packages for parents, teachers and teaching assistants.

To collaborate with LA support service teachers in the provision of training / teaching packages, as required.

To promote the role of SLTs to visitors, students and volunteers.

After 2 years in post, post qualification, to assist in the support of students from other professional groups as appropriate by providing discussion and observation experience.

To provide observation sessions for prospective SLT students.

To contribute to the development evaluation and monitoring of the teams operational policies including caseload prioritising decisions.

To utilise theory, evidence based literature and research to support evidence based practice.

To provide statistical information on own caseload, including activity and clinical effectiveness measures.

To participate in audit activities in the team and participate in audit in the wider speech and language therapy service, and within multi-disciplinary teams.

To participate in research in SLT team, SLT department or multidisciplinary teams, if required.

Professional

To maintain clinical and non-clinical standards and work within the policy frameworks laid down (e.g. N.H.S., Trust, Royal College of Speech and Language Therapists, Health Professionals Council) through active participation in internal and external CPD training and development programmes.

To demonstrate ability to reflect on own practice, identify strengths and development needs and achieve goals set for personal and professional development.

To participate in the development of innovative clinical practice through member ship of working teams.

To keep abreast of national and local Education policies in order to contribute to team service development planning.

To disseminate newly acquired information to other team members.

To undertake specialised relevant training and extend postgraduate experience and knowledge in order to maintain and develop the skills and knowledge required of SLT working with school age children.

To be accountable for own professional action and recognise own professional boundaries, seeking advice as appropriate.

To participate in clinical supervision in line with Department and Trust policy.

To deal with initial complaints sensitively, avoiding escalation where possible.

To be flexible to the demands of environments including unpredictable work patterns, deadlines and frequent interruptions.

To be aware of and adhere to multi-disciplinary / multi-agency strategic planning and policy.

To contribute to SLT Department strategic planning and implement department policies, strategy and guidelines.

To advise managers on any aspects of service organisation that needs addressing.

To maintain highest standards of clinical records including up to date and accurate case notes, electronic data entry, recording and report writing in line with professional and Trust guidelines.

To monitor stock levels in own service area and request new equipment as appropriate.

To be responsible for the security, care and transporting of equipment ensuring standards of infection control and safety are maintained including equipment loaned to clients.

To organise suitable accommodation in clinics / schools.

To organise and transport the assessment and treatment equipment required to work in locations. These may be unwieldy / heavy / bulky.

To work within a wide range of locations requiring careful calculation of driving time according to traffic and weather conditions in planning efficient work schedules.

To work within a wide range of environments with differing demands and expectation requiring the ability to modify personal and social approaches as required by environment.

To maintain the intense concentration required despite distractions.

Person Specification

Qualifications

Essential

• Recognised Speech and Language Therapy Degree or equivalent
• Registered member of Royal College of Speech and Language Therapists
• Health Professionals Council Registration

Desirable

• Evidence of successful completion of Specialist postgraduate short courses related to young children with communication difficulties, for example: Parent-Child Interaction/ Hanen Therapy; Derbyshire Language Scheme; Makaton signing

Experience

Desirable

• Experience of working as a paediatric Speech & Language therapist
• Experience of working in Education settings
• Experience of training staff working in Education settings
• Experience of using parent-based intervention
• Experience in running groups for children
• Experience of work with specialised clinical groups e.g. cleft palate, stammering

Skills

Essential

• Demonstrate well established knowledge of assessment tools relevant to the client group(s) including: Linguistic transcription and analysis; Phonetic transcription and analysis; Pragmatic assessment and analysis; Language processing and verbal reasoning
• Demonstrate an ability to analyse and interpret the complex information from assessment in the light of the child's other strengths and weaknesses, home environment and educational setting in order to devise a management plan
• Demonstrate knowledge of a range of therapeutic interventions related to the client group e.g. parent based intervention, sign and symbol systems, Derbyshire Language Scheme
• Demonstrate knowledge of developmental and medical conditions which may occur in the client group and the effect on SLC (e.g. Cleft Palate, Autism)
• Demonstrate good presentation skills, verbal and written, including computer generated materials e.g. Power Point
• Demonstrate well-developed communication skills and an ability to match communication style and content to the needs of the situation
• Demonstrate an awareness of the attributes needed for team and collaborative working

Desirable

• Demonstrate knowledge of education legislation, frameworks and curriculum relating to Education settings

Personal Qualities

Essential

• Demonstrate excellent interpersonal abilities - observation, listening, diplomacy, sensitivity
• Demonstrate good time management and organisation abilities
• Demonstrate problem solving and negotiation abilities, taking account of others perspectives and expectations
• Demonstrate an ability to work independently
• Demonstrates a realistic sense of own limitations and professional development needs
• Able to motivate young children
• Demonstrate flexibility / adaptability

Other

Essential

• Car driver
• Able to move and carry equipment and adapt to a range of physical demands, e.g. working on the floor, dealing with very active young children, traveling from school to school

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Speech and Language Therapy

Fusilier Louis Carter Drive

Nuneaton

CV11 5TT

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assess, plan and implement care to meet the identified individual health care needs of CYP, and families (this will include provision of continuing care support).

To work in partnership with other care providers to facilitate, a prompt and efficient discharge from hospital, subsequently reducing hospital admissions and unnecessary re-admissions.

Working in partnership with the family, Consultant Paediatricians, Nurse Consultants and key agencies, from both the statutory and voluntary sector.

To participate in the risk analysis and decision making process at child protection meetings, providing written reports and giving health advice where needed.

Initiate and develop flexible and innovative approaches to meet the needs of CYP and their families.

Following a period of induction to participate in telephone out of hours advise service and 24/7 support when delivering an episode of active palliative care on call.

To maintain a professional attitude at all times, developing the role within the Community Childrens Nursing Team, (CCNT) in the best interests of the profession and in accordance with the NMC Code of professional conduct. Also providing on-going evidence of eligibility to practice.

To assess and identify equipment which is suitable for CYP and family needs following the medical devices and procurement policy.

To be flexible to work within a 24 hour shift pattern, including weekends and bank holidays.

Knowledge, Skills and Experience

Participate in Induction, training and preceptorship programmes for qualified nursing staff, including student nurses, healthcare support workers and as agreed with other agencies.

To participate in relevant nursing forums to establish links.

To be actively involved in the development of standards, protocols, care pathways and clinical audit.

To be in involved in providing training to enable staff from multidisciplinary & multiagency partners to meet agreed competency levels.

To provide clinical supervision and support to staff, one to one and group supervision and carry out personal development reviews as required.

Develop own and others knowledge and practice and organisational boundaries by providing clinical advice as required.

Contribute to monitoring quality and the investigation of incidents.

Update and maintain professional knowledge in relation to your area of interest around the national and local modernisation agenda for children, young people and their families.

To be aware of own learning needs and limitations and to maintain professional expertise by embracing the concept of lifelong learning.

To work alongside the clinical lead to support the operational running of the CCNT. (e.g. Sickness return to work interviews etc).

Measurable Results Areas

To undertake risk assessments, complete the necessary documentation and take appropriate action including informing your line manager.

Utilise all resources efficiently and effectively within the locality.

The post holder will maintain accurate and contemporaneous records, deal with highly sensitive information respecting confidentiality and security at all times in accordance with Trust policies and data protection.

To be involved with and/or support staff in auditing services and care practices on clearly identified areas as per Trust audit guidelines.

To ensure that all clinical incidents and national patient safety alerts are reported, actioned and reviewed in a timely manner.

To be responsible for and provide evidence that all mandatory training is undertaken & up to date as per Trust training matrix.

The post holder will be required to use a computer, either stand alone or as part of a networked system, and will be responsible for the quality of information. The amount of time spent on this type of work will depend on the current needs of the caseload.

Communications and Working Relationships

To ensure CYP obtain information and optimal treatment, taking into account social, cultural norms.

To develop and maintain effective communication networks with service users, to support the enhancement of service delivery.

To develop and maintain an effective and comprehensive communication network within integrated childrens services (health, social care, education, acute care, hospices and the voluntary sector) and other external agencies to ensure the best service for CYPs and their families.

To promote and advocate for the equality, diversity and rights of children & young people who access the service.

Demonstrate sensitivity towards CYP and their families by respecting the privacy of their home environment and maintaining professional boundaries at all times.

Person Specification

Qualifications

Essential

• Current NMC Registration
• Recognised teaching qualification

Desirable

• First level degree/specialist practitioner equivalent experience or willingness to work towards degree level (appropriate role)
• Non -Medical Prescribing qualification or willingness to undertake

Experience

Essential

• Extensive post registration experience
• Evidence of recent continuing professional development
• Experience of caring for children with complex and palliative care needs
• Evidence of multi-disciplinary working

Desirable

• Minimum 12-18 months working at Band 5 level in the care of sick children

Skills

Essential

• Excellent leadership skills
• Demonstrate sound personal management skills - organisational/ problem solving
• Demonstrate a good standard of communication and written skills including with other department
• Understand issues related to confidentiality
• Sound understanding of roles and responsibilities in relation to child protection and vulnerable children
• Demonstrate a clear understanding of professional boundaries
• Must have an understanding of equal opportunities
• Must be able to practice safely and competently, particularly in the assessment of risk
• Experience of working within a team in the community
• Evidence of supervision experience
• Evidence of lead responsibilities
• To have developed clinical skills to be able to provide patient care e.g. giving intravenous injections

Desirable

• Must have a sound awareness of research issues

Personal Qualities

Essential

• Flexible
• Good interpersonal skills
• Awareness of current professional nursing issues
• Demonstrates the ability to work independently and as part of a team
• Health promotion / education
• Own professional development

Other

Essential

• Flexible shifts over 7 days including working 24/7 to cover active palliative care on call rotas when delivering end of life care
• To work in other locality areas when required
• Must have access to independent transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

The Orchard Centre

Lower Hillmorton Road

Rugby

CV21 3SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties will be undertaken within the Cafe Lomas but due to the needs of the service you may be required to work within the domestics and/or patient feeding

Working with the team to ensure the smooth and successful day to day running of Cafe Lomas

Preparation of menu items in readiness of service times.

Freshly prepare and serve food to order.

Support the Cafe Lomas Coordinator and team with day-to-day administration including: cash handling using an EPOS till and card machine, ordering and receiving supplies and retail stock.

To follow the monitoring systems as detailed in the HACCP.

To ensure good stock rotation and the security of said stock.

To adhere to the cleaning schedule and to ensure clean as you go rules are followed, ensuring the kitchen and front of house are always clean and tidy.

To report discovered defects within the Cafe Lomas area.

Use of equipment including the electronic cash register and coffee barrister machine, adhering to training given and standing financial instructions.

To provide a polite and courteous service and always be aware of the customers needs and special requirements such as allergens.

To monitor and collate customer requests and feedback using the documentation as instructed.

Oversee the work of volunteers, delegating tasks as appropriate.

To report any injury or accident to self or others to the Cafe Lomas Coordinator.

To be aware of the conditions associated with a working kitchen, physical, hot and exposed to dirt, dust and noise. Always wearing PPE.

Ensure all work procedures are in line with the good practice of The South Warwickshire NHS Trust and data protection rules are adhered to.

To adhere to all Trust policy, Food Hygiene Policy and associated codes of practice and Food Hygiene legislation.

Patient Catering

food preparation area ensuring patient meals are made ready and collated together in readiness for transport to the wards. Required to manoeuvre and transport trollies of food products and lift large, heavy boxes of food products. Staff will be exposed to cold temperatures when retrieving food products from fridges and freezers.

We will give you full training, so experience is not necessary. What we do want is individuals who will demonstrate excellent service and understand how important their role is in contributing to a patient receiving an excellent experience in hospital.

Cleaning

You will be using a variety of cleaning materials; you will also be required to manoeuvre trollies containing cleaning equipment as well as mechanical cleaning equipment. Cleaners maintain the standards of cleanliness and hygiene expected by our client at the Hospital.

To maintain clean and safe equipment in accordance with the specification and to be responsive to service needs as they arrive.

These duties will be carried out both in patient, and non-patient environments and may also entail specialised cleaning tasks.

To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.

All work must be undertaken in line with health, safety, security and Company and Trust policies and procedures, including infection control.

The post holder may work in an environment where they could be exposed to sensitive circumstances.

Knowledge skills and experience required

Customer service experience face to face and via the telephone.

Ability to communicate effectively within a team.

Ability to monitor and collate data efficiently.

Experience of keeping accurate records for audit on orders, deliveries, cleaning, food hygiene related systems and food waste.

Knowledge of food hygiene measured by the Level 2 in food hygiene plus ongoing refresher training.

Manual Handling.

Health & Safety at work.

Knowledge of COSHH.

Epos Till System.

Awareness of food allergies and dietary requirements and able to confidently access this information.

A genuine interest in food and nutrition and working in a busy community setting.

Ability to bake and sound knowledge of cooking procedures.

Measurable Result areas:

To ensure compliance with all Company policies, procedures and statutory regulations including human resources, site rules, Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your workplace.

Communications and Working Relationships:

Close working relationships with SWFT Clinical Services.

All levels of staff, patients and visitors.

Person Specification

Qualifications

Essential

• Food Hygiene level 2
• Health and Safety
• Nutrition and allergen knowledge
• Good general education

Desirable

• Customer service
• NVQ Catering

Experience

Essential

• Previous experience of simple food and drink preparation and service
• Knowledge of Health and Safety and COSHH

Desirable

• Ability to work independently and managing appropriate work load
• Knowledge of HACCP
• Experience working with Volunteer
• Baking experience preferably in retail

Skills

Essential

• Evidence of excellent interpersonal skills, to communicate effectively with staff, patients and all visitors to The HWBC and Stratford Hospital
• Ability to use equipment associated to a Catering/retail environment i:e till and coffee machine

Personal Qualities

Essential

• Professional and enthusiastic manner.
• Flexible in working in a diverse community, accommodating of the challenging, demanding and busy environment
• Adaptability, flexibility and ability to multi-task.
• Ability to manage own workload and time
• Self-motivated.
• Team player

Other

Essential

• Display a flexible approach to work and the ability to cope with changes in environment and new technology
• Able to work under pressure and to deadlines
• Keen to develop personal skills
• Numerate and able to collate information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Stratford Hospital

Arden Street

Stratford Upon Avon

CV37 6NX

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

To process community referrals via EMIS and in consultation with the AHP leads to ensure staff timetables are filled

To undertake the booking and cancellation and rescheduling of patient appointments as required.

To send correspondence to patients and referrers regarding patient transfer onto other services

To enter activity and discharge information onto EMIS.

To accurately enter data into the Stroke Sentinel National Audit Program (SSNAP) in a timely manner and support in improvements relating to SSNAP completion.

To handle and process patient records in line with the requirements of the Data Protection Act and Departmental standards.

To monitor and manage the patient literature supplies, ensuring the up to date resources are available in all offices and order as required.

To take and transcribe minutes at meetings.

To deal with incoming telephone calls from staff, patients, external agencies and the general public, taking accurate messages and action when necessary.

To book rooms for patient groups, training & meeting rooms, as requested.

To undertake reception duties, dealing with visitors enquiries in a professional and courteous manner.

To assist in the induction of new members of the team, students and admin staff regarding administration procedures.

To attend and actively participate / contribute at monthly Admin meetings and any other Service meeting deemed appropriate i.e. Locality or Departmental meetings

To undertake general administrative duties including generating patient correspondence, sending / actioning electronic tasks, scanning documents, filing, photocopying, sending / checking electronic faxes ensuring that they are checked against EMIS and associated paperwork is instigated, respond to emails where appropriate, distributing resources, agendas minutes etc.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• NVQ3, RSA3 or equivalent
• Attended EMIS training

Experience

Essential

• Proven experience of dealing with internal and external clients both face to face and via the telephone
• Proven experience of the organisation and delivery of administrative system

Desirable

• Experience of using a NHS Patient Administration System or equivalent

Skills

Essential

• Must be able to demonstrate good communication skills in person, on the telephone and via written methods, including e-mail
• Must be able to work independently
• Must be able to take phone messages accurately and identify those which can be dealt with and those which require to be escalated
• Must be methodical and able to develop, organise and accurately maintain effective administrative systems.
• Must be able to demonstrate a high level of accuracy and attention to detail in all work undertaken
• Must be able to accurately take minutes at meetings and word process minutes and agenda's
• Must be able to demonstrate admin procedures to new staff and students
• Must be able to respond appropriately to varying workloads and prioritise work effectively
• Must be able to deal with interruptions and resume the task in hand without loss of efficiency
• Must be able to use general office equipment
• Must be confident and competent in using Microsoft Word, Excel and Electronic patient records

Personal Qualities

Essential

• Able to work as part of a team in a friendly and enthusiastic manner
• Must be willing to attend and participate in service meetings, as and when required
• Ability to deal with distressing situations patients/relatives.
• Able to work on own initiative to meet agreed objectives and seek support and guidance when necessary
• Must be proactive, flexible and able to demonstrate good organisational skills
• To be able to adapt to change
• Must be able to demonstrate an understanding of the need for confidentiality in all aspects of work within the department

Other

Essential

• Must be able to use general office equipment
• Able to manoeuvre boxes of patient records and stationery supplies using recommended moving and handling techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Leamington Spa Rehabilitation Hospital

Heathcote Lane

Leamington

CV346SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)