Job description

Job responsibilities

The Practice Nurse role is responsible for the delivery of evidence-based nursing services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

Working autonomously, the Practice Nurse will be responsible for a number of clinical areas such as public health and screening programmes, including infection prevention and control, chronic disease management, immunisations, health promotion and prevention, well man/woman clinics and cervical screening, Furthermore, they embed population health management approaches within general practice, targeting health inequalities and improving access.

Person Specification

Qualifications

Essential

• Registered Nurse

Desirable

• Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework

Experience

Essential

• Broad knowledge of general practice and experience of working as a Practice or Community Nurse.
• Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.).
• Request pathology tests and process the results, advising patients accordingly.
• Experience of infection prevention and control measures.
• Ability to promote best practice regarding nursing matters.
• Experience of working autonomously.
• Ability to work within own scope of practice and understand when to refer to GPs.
• Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face.
• Understanding of safeguarding adults and children.
• Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service.

Desirable

• Experience with chronic disease management.
• Experience of quality initiatives, i.e., benchmarking.
• An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners.
• Good clinical system IT knowledge and an ability to record accurate clinical notes.
• Broad knowledge of clinical governance.
• Awareness of issues within the wider health arena and knowledge of health promotion strategies.
• Knowledge of national standards that inform general practice (NSF NICE guidelines).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Southbourne Surgery

Address

17 Beaufort Road

Southbourne

Bournemouth

Dorset

BH6 5BF

United Kingdom

Employer's website

https://www.southbournesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The BEC Treatment Centre is based at the Shelley Manor Private Suite, and we are working to provide on the day clinical capacity to support our four member practices by offering GP and ANP on the day appointments for practices to book into. We are also offering HCA, smear clinics, MSK, and Respiratory Nurse appointments, with plans for additional services to be developed over time.

As the service is continually evolving, we are looking to recruit a Salaried GP to work within our Treatment Centre Service, for up to 3 sessions per week.

Main duties of the job

Provide up to 3 clinical sessions Thursday 16.00-20.00, Saturday 09.00-13.00/13.00-17.00 from the Treatment Centre seeing patients from all 4 practices.

Working with the Lead GP for Treatment Centre.

Provide clinical advice and guidance to the multi-disciplinary Treatment Centre team.

Maintain the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards.

Supports the development of PCN service delivery at the Treatment Centre

Person Specification

Experience

Essential

• Experience of S1 and understanding of working access multiple modules is desirable
• Evidence of interest in relevant additional clinical skills.

Qualifications

Essential

• GMC registered
• MBBS or equivalent medical degree
• MRCGP

Knowledge and Skills

Essential

• Excellent interpersonal and communication skills, using a range of methods, e.g. verbal written record keeping.
• Strong communication in English both written and spoken.
• Ability to listen and emphasise
• A solutions focused approach
• A passion for working within and supporting the multi-disciplinary team
• Demonstrates resilience in stressful situations
• Maintain sensitivity at all times to the emotional needs of the patient and their relatives
• To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner
• Takes pride in their work and have a strong sense of personal and team accountability
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Good organisational skills and time keeping
• To be flexible and multi skilled to ensure the priorities of the PCN can be met
• Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are recruiting for an experienced Healthcare Assistant.

23 hours per week, including OOH sessions on a permanent contract, working with our PCN Treatment Centre.

Must include, Monday 13.00-20.00, Thursday 08.00-12.00, Friday 13.00-20.00

£13.50 hourly rate, OOH includes 30% enhancement on hourly rate.

This role will require an Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Main duties and responsibilities (this list is not exhaustive):

Working in the treatment centre under the direction of qualified clinicians.

To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.

To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.

To carry out observations including but not limited to height, body mass index, pulse rate and rhythm and blood glucose monitoring, BP monitoring manual and electric, temperature, urinalysis, Phlebotomy, ECGs, Stitch removal, minor simple dressings.

Undertaking respiratory diagnostics; Spirometry and Feno testing.

Conducted catheter fittings while maintaining infection prevention and patient-centred care- Training will be provided

To ensure up to date written, electronic records and activity data are maintained in accordance with professionals standards and are used for the purpose intended.

Take on board the need to use alternative communication skills when required to ensure patients fully understand when transmitting information. Participate in practice meetings as and when appropriate

PERSON SPECIFICATION (this list is not exhaustive)

Essential criteria

- GCSEs or similar, to include English Language and Maths

- Strong communication in English, both written and spoken.

- Exhibits standards of personal and professional conduct, always.

- Ability to deal with distressed patients in an empathic, caring and compassionate way.

- Ability to write and maintain accurate clinical records

- Have strong IT skills

- Good time management skills

- To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions.

- To be able to work independently within a team structure and possess excellent communication skills

- Demonstrate a flexible approach to work and to follow instructions and guidance given to them

- Qualified in phlebotomy.

Desirable criteria

- NHS Care Certificate

-To demonstrate and be up to date competency and understanding of phlebotomy technique and sampling conditions

- Previous experience of working in a Primary Care

- Previous HCA or Phlebotomy experience in a healthcare setting

About us!

Bournemouth East Collaborative Primary Care Network PCN, comprises four like-minded practices working together in East Bournemouth, Dorset, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 55,000 patients with a diverse demographic.

Practices part of the PCN are:

Beaufort Road Surgery

Littledown Surgery

Shelley Manor and Holdenhurst Medical Centre

Southbourne Surgery

The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.

We are lucky that all our practices are located close to the sea and open green spaces!

Our Network teams include:

Enhanced Care Team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Pharmacist.

BEC Treatment Centre made up of a number of GPs, ANPs, HCAs, FCPs.

Pharmacy Team made up of a number of experienced Clinical Pharmacists and Pharmacy Technicians supporting our practices and patients

First Contact Physiotherapy Practitioner service

Digital Care Coordinator, Digital Champions

Mental Health practitioners

Health & Wellbeing Coaches within Help & Care team

Equality & Diversity

Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

The PCN is a friendly, flexible, forward thinking and supportive Network.

We can we offer you in return?

Our PCN reflects the NHS values of working together for our patients and the communities we serve; we will support you with a robust induction programme to help you achieve your full potential and highlight areas of training to ensure good progression.

We highly value a teamworking ethos and strongly promote a culture of support and development for our staff.

All our mandatory learning opportunities are free to all employees, and many can be used towards revalidation for those with a professional qualification.

Equal opportunity

Bournemouth East Collaborative PCN is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Immigration Act 2016

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK, prior to the interview. In completing this application, you are giving Bournemouth East Collaborative PCN permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Bournemouth East Collaborative PCN.

Bournemouth East Collaborative PCN is not a Licence Sponsor and can only consider applicants who have the right to live and work in the UK.

Please contact Samantha Stanley, PCN Operations & Service Manager if you have any questions. [email protected]

Bournemouth East Collaborative PCN reserves the right to close this vacancy early should we receive sufficient applications.

Employer's website

https://bournemoutheastcollaborative.co.uk (Opens in a new tab)

Job Types: Part-time, Permanent

Pay: £13.50 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Do you have a recognised Phlebotomy qualification?
• Are you familiar with all routine blood tests and understand their clinical importance?

Education:

• GCSE or equivalent (required)

Licence/Certification:

Person Specification

Qualifications

Essential

• -GCSEs or similar, to include English Language and Maths

Desirable

• -NHS Care Certificate

Experience

Essential

• Strong communication in English, both written and spoken.
• Exhibits standards of personal and professional conduct, always.
• Ability to deal with distressed patients in an empathic, caring and compassionate way.
• Ability to write and maintain accurate clinical records
• Have strong IT skills
• Good time management skills
• To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions.
• To be able to work independently within a team structure and possess excellent communication skills

Desirable

• To demonstrate and be up to date competency and understanding of phlebotomy technique and sampling conditions
• Previous experience of working in a Primary Care
• Previous HCA or Phlebotomy experience in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Flow & Access

Design and continually refine the appointment system (urgent and routine appointments) in line with national requirements and after consultation with the partners

Monitor daily and weekly demand against capacity across all clinician types (GP, nursing, HCA, paramedic, pharmacist, physiotherapist) and adjust rotas accordingly.

Monitor DNA rates and oversee reminder systems; identify and act on patterns in non-attendance.

Produce regular reporting on appointment utilisation, time-to-third-available-appointment and escalate risks to the Business Manager and partners.

Support the development and day-to-day management of digital access channels (online consultation/triage tools, NHS App,)

Staff & Rota Management

Oversee rotas for the patient services team ensuring adequate cover at peak times and during absence.

Provide day-to-day line management, supervision and support to the Patient Services Team Lead and administrative teams, including supervision of induction, training, appraisal and performance management.

Lead recruitment processes for operational/administrative roles, in conjunction with the Business Manager.

Manage staff annual leave, sickness absence reporting and return-to-work processes.

Coordinate administration of clinical team rotas, ensuring rota schedules meet requirements set by the partners

Support the Business Manager with disciplinary, grievance and capability processes for operational/administrative staff, escalating as appropriate.

Facilities, IT & Systems

Act as first point of contact for clinical system (SystmOne) and telephony issues, liaising with IT support and the ICB as required.

Ensure health and safety, fire safety and infection control policies are implemented and maintained on a day-to-day basis.

Carry out or coordinate workplace risk assessments and act as a nominated fire warden, escalating significant risks to the Business Manager.

Quality, Compliance & Patient Experience

Manage the day-to-day handling of patient complaints, feedback and significant events relating to operational matters, in line with practice policy. Escalate high risk complaints to the business manager.

Support CQC readiness by ensuring operational evidence (policies, training records, incident logs) is current and accessible.

Maintain an oversight of QOF and LCS provision to ensure that the surgery meets its targets in an efficient and well planned way

Promote a positive patient experience across all front-of-house and administrative touchpoints.

Working Relationships

Report regularly to the Business Manager on operational performance, risks and staffing matters.

Liaise with GP partners on changes to appointment systems, triage models or rota structures, particularly where these affect clinical workload.

Other Duties

This job description reflects the current requirements of the post. As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post-holder. The post-holder may be required to undertake other duties as may reasonably be required, commensurate with the level and nature of the post

Person Specification

Qualifications

Essential

• Evidence of ongoing management/leadership development
• GCSE (or equivalent) English and Maths grade C/4 or above
• Safeguarding training (e.g. Level 2), or willingness to undertake

Desirable

• Management or business-related qualification, e.g. ILM, CMI
• Qualification or training in healthcare/primary care management
• Educated to degree level, or equivalent experience

Other Requirements

Essential

• Satisfactory enhanced DBS check
• Right to work in the UK

Skills and Knowledge

Essential

• Strong organisational skills with the ability to manage competing priorities
• Confident user of Microsoft Office (Excel, Outlook, Word)
• Effective written and verbal communication skills
• Ability to lead, motivate and develop a team
• Sound judgement and problem-solving skills, including under pressure
• Understanding of confidentiality and data protection (GDPR) principles

Desirable

• Knowledge of QOF and the GP contract
• Knowledge of NHS access and patient experience targets

Experience

Essential

• Experience in an operational or office management role, ideally in a GP Primary Care Setting
• Experience managing staff rotas and supervising a team
• Experience handling complaints or service issues professionally
• Experience working with data/reporting to monitor service performance

Desirable

• Experience within a multi-disciplinary healthcare or NHS setting
• Experience working with a TPP SystmOne
• Experience of CQC inspection processes

Personal Qualities

Essential

• Calm, approachable and resilient under pressure
• Collaborative approach, able to work effectively with GP partners, business manager and wider staff group
• Committed to patient-centred, high-quality service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southbourne Surgery

Address

Southbourne Surgery

337 Main Road

Emsworth

Hampshire

PO10 8JH

United Kingdom

Employer's website

https://southbournesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Equality & Diversity

Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

The PCN is a friendly, flexible, forward thinking and supportive Network.

We can we offer you in return?

Our PCN reflects the NHS values of working together for our patients and the communities we serve; we will support you with a robust induction programme to help you achieve your full potential and highlight areas of training to ensure good progression.

We highly value a teamworking ethos and strongly promote a culture of support and development for our staff.

All our mandatory learning opportunities are free to all employees, and many can be used towards revalidation for those with a professional qualification.

Equal opportunity

Bournemouth East Collaborative PCN is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Immigration Act 2016

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK, prior to the interview. In completing this application, you are giving Bournemouth East Collaborative PCN permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Bournemouth East Collaborative PCN.

Bournemouth East Collaborative PCN is not a Licence Sponsor and can only consider applicants who have the right to live and work in the UK.

Bournemouth East Collaborative PCN reserves the right to close this vacancy early should we receive sufficient applications.

Employer's website

https://bournemoutheastcollaborative.co.uk (Opens in a new tab)

Job Types: Part-time, Permanent

Pay: £12.89 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Do you have a recognised Phlebotomy qualification?
• Are you familiar with all routine blood tests and understand their clinical importance?

Education:

• GCSE or equivalent (required)

Licence/Certification:

• Full UK driving licence and own car (required)

Person Specification

Experience

Desirable

• Experience in Home visiting.
• Previous experience of working in a Primary Care
• Previous HCA or Phlebotomy experience in a healthcare setting

Qualifications

Essential

• GCSEs or similar, to include English Language and Maths
• Qualified in phlebotomy.

Desirable

• NHS Care Certificate

Knowledge and Skills

Essential

• Strong communication in English, both written and spoken.
• Ability to deal with distressed patients in an empathic, caring and compassionate way.
• To have their own vehicle and hold a valid driving licence to meet the travel requirements of the role. You will require business insurance
• Ability to write and maintain accurate clinical records
• Have strong IT skills
• Good time management skills
• Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
• To be able to work independently within a team structure and possess excellent communication skills
• Demonstrate a flexible approach to work and to follow instructions and guidance given to them

Desirable

• To demonstrate and be up to date competency and understanding of phlebotomy technique and sampling conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)