Job description

Job responsibilities

Why am I here? (Purpose)

The postholder will deliver diabetes education courses to patients referred to our service to enable them to live well with diabetes.

What am I aiming to achieve? (Outcomes)

• The post holder undertakes training and passes competence assessment to deliver diabetes education
• Diabetes education is delivered in an inclusive and interactive manner which allows for questions and discussion on the topics covered
• Delivery of education is patient centred and allows for a variety of learning styles to support cognitive learning
• The educator introduces and covers each topic following the curriculum closely
• Educators reflect on the session, identify what went well, what went less well and what changes could be made.

How I will know I have succeeded? (Success Measures)

• The postholder undertakes training on the curriculum and lesson plan, delivers courses, passes a competency assessment and is accredited
• The courses are delivered using the most up to date content
• The courses achieve a consistently high patient feedback score
• The educator understands the administration and course organisation process undertaken by the administration team
• The educator ensures that attendance is recorded on the database
• The educator responds promptly to administrator queries

What will I do? (Responsibilities)

• Delivery of interactive structured diabetes education programmes in accordance with the set curriculum and lesson plan
• Use a range of sound teaching and learning techniques to improve participants ability to self manage their diabetes
• Ensure the course is delivered using the most up to date programme content
• Understand the administration and course organisation process undertaken by the administration team
• Ensure all paperwork is completed, eg, attendance sheet, quality of life questionnaires, goal setting ad action plans and satisfaction surveys

How will I demonstrate this? (Values and Behaviours)

• Brilliance (raise hell)

Challenge assumptions. Call out nonsense. Never settle for okay.

We admit what we dont know, stay curious, and ask tough questions. We focus ruthlessly on what matters, push ourselves and our work to be sharper, smarter, always improving and never settling.

• Family (no one gets left behind)

Call it. Back it. Own it.

We hold each other accountable and dont sugarcoat it, whilst also recognising peoples strengths and needs. Honesty and empathy coexist so people feel safe, challenged and supported to do their best.

• Vigour (move fast, hit hard)

Bring it. Keep going. Make things happen.

We lead with energy, resilience, adapt under pressure, and deliver - no excuses. We show focus, optimism, and drive, injecting momentum that makes others step up, act, and follow through.

What will I bring? (Knowledge and skills)

• Experience of delivering health education
• Sound clinical knowledge and understanding of diabetes
• Excellent teamwork and communication skills

This document is current at the date of signature. However, amendments may be made from time to time to meet business requirements.

Person Specification

Experience

Essential

• You are a clinical/non-clinical educator with experience in teaching/training adults. You are an enthusiastic self-starter, understand the importance of promoting self-care and an ability to support patients in achieving positive change and improved health outcomes. You work autonomously, are reliable, punctual and a confident communicator. You want to make a difference
• This role requires travel within the area to deliver face-to-face courses in local community settings so you must be located within the area, own a car and be in possession of UK driving licence.

Qualifications

Essential

• Experience of delivering health education
• Sound clinical knowledge and understanding of diabetes
• Excellent teamwork and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spirit Health Group Limited

Address

East and North Hertfordshire

East and North Hertfordshire

East and North Hertfordshire

SG13 8EQ

United Kingdom

Employer's website

https://www.spirit-health.co.uk/ (Opens in a new tab)