Job summary

Are you looking to make a difference with your next role?

An exciting opportunity has arisen, for an experienced and committedFamily Support & Bereavement Services Managerat St Andrews Hospice Grimsby.

The successful candidate will be responsible for the operational management, development and coordination of the Family Support, Spiritual Care and Bereavement Service teams. They will support staff, volunteers and students to deliver effective emotional, practical, social, spiritual care, and bereavement support. The role will ensure the delivery of high-quality, compassionate and person-centred support for patients, families, carers and those affected by bereavement. The post holder will also be expected to hold a caseload relevant to qualification and expertise.

You will require a post graduate qualification in Social Work, Counselling, Chaplaincy, Health & Social Care, or other relevant discipline and be registered/ accredited with the appropriate professional body.

Main duties of the job

Our Family Support & Bereavement Service provides specialist and therapeutic counselling to children, young people and adults, who have been bereaved through a death by any means, using individual, group and family techniques as appropriate. This service is continually growing and trying innovative ways to meet the needs of a diverse group of individuals.

As the manager of this service, we are looking for an individual who has experience in developing and coordinating services and who is passionate about delivering high quality to support to people at their most vulnerable.

About us

As one of the local leading providers of palliative and end of life care, St Andrews Hospice is a highly successful and forward-thinking charity, offering both adult and childrens services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in North East Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our childrens services.

Working for St Andrews Hospice offers a very rewarding career with a fantastic team, with 184 Hospice staff, a large well-equipped Hospice site and 21 charity shops working together to ensure that patients and their families have the best possible experience and receive the highest quality of care.

Details

Date posted

16 September 2026

Pay scheme

Other

Salary

£38,974 to £46,933 a year Salary based on 37.5 hours

Contract

Permanent

Working pattern

Full-time

Reference number

B0286-26-0016

Job locations

St. Andrews Hospice

Peaks Lane

Grimsby

DN32 9RP

United Kingdom

Job description

Job responsibilities

To lead and manage the Family Support, Bereavement Support and Spiritual Care teams, ensuring the delivery of high-quality, compassionate and person-centred support for patients, families, carers and those affected by bereavement.

To act as a lead practitioner for the Social Work, Spiritual Care and Bereavement Service, communicating and co-ordinating staff, volunteers and resources whilst utilising management skills in an effective manner, providing expert skilled assistance that reflect the aims and philosophy of the Hospice, working alongside key partners in delivering of services.

To contribute to the shaping and development of the Family Support, Bereavement Support and Spiritual Care Services.

To contribute to a co-ordinated and efficient service, having an understanding of all departments, reflecting the aims and philosophy of Hospice care.

The post holder will be responsible for the operational management, development and coordination of these services, supporting staff, volunteers and students to deliver effective emotional, practical, social and spiritual care in line with the values of St Andrew's Hospice. They will also be expected to hold a caseload relevant to qualification and expertise.

Job description Job responsibilities To lead and manage the Family Support, Bereavement Support and Spiritual Care teams, ensuring the delivery of high-quality, compassionate and person-centred support for patients, families, carers and those affected by bereavement.To act as a lead practitioner for the Social Work, Spiritual Care and Bereavement Service, communicating and co-ordinating staff, volunteers and resources whilst utilising management skills in an effective manner, providing expert skilled assistance that reflect the aims and philosophy of the Hospice, working alongside key partners in delivering of services.To contribute to the shaping and development of the Family Support, Bereavement Support and Spiritual Care Services. To contribute to a co-ordinated and efficient service, having an understanding of all departments, reflecting the aims and philosophy of Hospice care. The post holder will be responsible for the operational management, development and coordination of these services, supporting staff, volunteers and students to deliver effective emotional, practical, social and spiritual care in line with the values of St Andrew's Hospice. They will also be expected to hold a caseload relevant to qualification and expertise.

Person Specification

Experience

Essential

• Significant experience working within health, social care, counselling, bereavement, psychosocial support or palliative care services.
• Experience of managing or supervising staff and/or volunteers.
• Experience of multidisciplinary team working.
• Experience of safeguarding children and adults.
• Experience of service development and quality improvement.
• Experience of dealing with sensitive, complex and emotionally challenging situations.

Desirable

• Experience of managing multiple services or teams.
• Experience of managing people
• Experience within palliative care or hospice services.

Knowledge, Skills & Qualities

Essential

• Understanding of family-centred, bereavement and spiritual care.
• Knowledge of palliative and end of life care principles.
• Knowledge and understanding of safeguarding legislation and best practice.
• Understanding of regulatory Mental Capacity Act and Deprivation of Liberties
• Knowledge of assessment, care planning and review process and pathways.
• Management of people, the ability to influence change
• Good interpersonal skills and team working skills
• Confident in using information technology and electronic patient records (SystmOne)
• Effective time management skills and the ability to organise own work without direct supervision
• Self-motivated with excellent interpersonal and communication skills

Qualifications

Essential

• Post graduate qualification in Social Work, Counselling, Chaplaincy, Health & Social Care, or other relevant discipline.
• Registration with an appropriate professional body where applicable.
• Evidence of continuing professional development.
• Full UK driving license and have access to own vehicle.

Desirable

• Leadership or management qualification or willing to work towards
• Clinical supervision qualification.

Person Specification Experience Essential Significant experience working within health, social care, counselling, bereavement, psychosocial support or palliative care services. Experience of managing or supervising staff and/or volunteers. Experience of multidisciplinary team working. Experience of safeguarding children and adults. Experience of service development and quality improvement. Experience of dealing with sensitive, complex and emotionally challenging situations. Desirable Experience of managing multiple services or teams. Experience of managing people Experience within palliative care or hospice services. Knowledge, Skills & Qualities Essential Understanding of family-centred, bereavement and spiritual care. Knowledge of palliative and end of life care principles. Knowledge and understanding of safeguarding legislation and best practice. Understanding of regulatory Mental Capacity Act and Deprivation of Liberties Knowledge of assessment, care planning and review process and pathways. Management of people, the ability to influence change Good interpersonal skills and team working skills Confident in using information technology and electronic patient records (SystmOne) Effective time management skills and the ability to organise own work without direct supervision Self-motivated with excellent interpersonal and communication skills Qualifications Essential Post graduate qualification in Social Work, Counselling, Chaplaincy, Health & Social Care, or other relevant discipline. Registration with an appropriate professional body where applicable. Evidence of continuing professional development. Full UK driving license and have access to own vehicle. Desirable Leadership or management qualification or willing to work towards Clinical supervision qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Andrews Hospice

Address

St. Andrews Hospice

Peaks Lane

Grimsby

DN32 9RP

United Kingdom

Employer's website

https://www.standrewshospice.com (Opens in a new tab)

Employer details

Employer name

St Andrews Hospice

Address

St. Andrews Hospice

Peaks Lane

Grimsby

DN32 9RP

United Kingdom

Employer's website

https://www.standrewshospice.com (Opens in a new tab)

Job summary

Palliative and End of Life Care Services provide various of levels of support to people with limited conditions and those who are in the final phase of life. The service provides, one to one support as well as advisor capacity to other professionals. The service will work through a central point of referral, working in conjunction with the Community Nursing Teams.

The Palliative Care Team is a health and social care team that provides an expert clinical and social care service for patients with challenging and complex life limiting diagnoses and their families. All senior team members act as clinical or social care experts, leaders and educators for their service areas. The team provides a service in all care settings across the North East Lincolnshire locality.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job title: Advanced Clinical Practitioner

Department: Palliative and End of Life Services

Base: St Andrews Hospice

Hours: 37.5 hrs a week

Permanent

Salary Range 8a £51,883 - £62,262 per annum

Interviews to take place 12 October 2026

The role plays a critical part in ensuring Palliative Care Services are delivered safely, effectively and in line with local and national standards, while supporting our strategic ambitions and continuous growth. Working closely with senior leaders, commissioners and partner organisations, you will work alongside the Palliative Care Consultant to provide specialist care to complex palliative patients, support team management and help shape and deliver services that reflect our commitment to high quality care, coproduction and our Commercially Compassionate ethos.

You will demonstrate advanced clinical skills across the four pillars of advanced practice: Clinical practice, leadership and management, education and research working in various care settings include community, hospital and care homes as appropriate

You must be Registered with the NMC/HCPC and have a Masters degree or equivalent in Advanced Clinical Practice as well as being an independent prescriber.

In return you will receive support and opportunity to further develop your practice and education, receive regular clinical supervisor and contribute to service and organisational growth.

About us

Care Plus Group (CPG) is an employee-owned Community Benefit Society dedicated to improving health, wellbeing and independence for the communities we serve. Providing a diverse range of services including community nursing, urgent care, primary care, rehabilitation, adult social care, learning disability, specialist support services, and event medical services, CPG supports people at every stage of their health and care journey. As a socially responsible organisation, we combine a commercially minded approach with a compassionate heart, ensuring we remain financially sustainable whilst always prioritising the needs of the people and communities who rely on us.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Job summary

Are you someone who enjoys spending time with children and young people, providing fun filled opportunities and creating special memories? As this is the experience we have, here, at St Andrews Hospice. We offer a warm, friendly, and nurturing environment where our children, young people, families and workforce are at the heart of everything we do, in striving to make each day enjoyable for everyone.

You can make a real difference to the lives of babies, children and young people who have palliative care needs and life limiting conditions, keeping them at the centre of everything that we do alongside supporting our families throughout their journey from referral to end of life and bereavement support.

It is often said that being in palliative care nursing is a real honour and privilege but is frequently overlooked as a career pathway. Here are St Andrews we strive to make every second count, and where every moment creates a memory for the family. We aim to bring joy, happiness and laughter to our Childrens Services, and support tears and sad times with the utmost care and compassion.

Main duties of the job

Every baby, child, young person and family are different, every conversation and everything we put into place for our families is supported with an individualised plan of care. You will have a wonderful opportunity to work with children and families having time to make a difference and time to care this is what makes our organisation special.

Are you a Nursing assistant who has an NVQ level 2 in Child Care, Health and Social Care, NNEB or similar clinical qualification? The role involves supporting children and young people's health, wellbeing and care needs, working alongside Advanced Nursing Assistants and Registered Nurses and the multidisciplinary team to deliver safe, effective, person-centred care.

At Andys our Advanced Nursing assistants have an NVQ level 3 in Health and Social Care or Child Care or NNEB or equivalent qualification. Can you carry out delegated clinical interventions, always ensuring best practice and patient safety. Are you able to undertake delegated clinical and non-clinical tasks within your competence, and support from the Registered Nurse?

Flexibility is essential as the working hours are based on an internal rotation which includes, days, nights and weekends. The role also includes working in the community so access to a vehicle is essential, as is a full driving license.

About us

As one of the local leading providers of palliative and end of life care, St Andrews Hospice is a highly successful and forward-thinking charity, offering both adult and childrens services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in North East Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our childrens services.

Working for St Andrews Hospice offers a rewarding career within a fantastic team, with 184 Hospice staff, a well-equipped Hospice site and 21 charity shops working together to ensure that patients and families have the best possible experience and receive the highest quality of care.