Job description

Job responsibilities

DUTIES & RESPONSIBILITIES

Participate as a member of the inter-disciplinary team in assessing, planning, implementing, evaluating care and meeting the needs of patients: hygiene, elimination, nutritional, mobilising, pain, maintaining independence. Work as part of a team to provide psychological, emotional, spiritual and social support to patients and families whose lives are affected by illness, loss and grief

Perform Last Offices to deceased patients including safe custody of valuables and belongings.

Assist at times with the post-bereavement family visit to collect certificate and view deceased.

Ensure that all procedures are carried out are in accordance with agreed standards of care, and assist in identifying where existing standards should be updated.

Ensure Infection Control Policies and Procedures are strictly adhered to.

Ensure that all information recorded is in accordance with St Helena policy (i.e. patient records, incident/accident reports, computer records).

Ensure that all medication is administered in accordance with St Helena policy and NMC regulation

Check and ensure that equipment is clean and in working order ready for use.

Effectively manage time to meet the needs of patients.

Participate positively in Clinical Supervision in order to develop standards of clinical practice and for support.

Develop awareness of emotional needs of patients and families and the sensitivity and communication skills to meet these needs.

Act as co-worker for patients providing effective communication with key-workers in order to ensure continuity of care for patients across St Helena services.

Person Specification

Qualifications

Essential

• RGN / RMN

Desirable

• Willingness to improve knowledge and skills within palliative care

Skills & Knowledge

Essential

• Proven awareness of the possible needs of patients, families under the care of St Helena
• Ability to recognise and respond to potential distress in individuals and to manage crisis situations
• Full driving licence and access to a vehicle

Desirable

• Knowledge of illness as a carer and the ability to recognise when a person has physical, social, psychological or spiritual care needs.
• Demonstrated understanding of the Hospice philosophy and the work of St. Helena

Communication

Essential

• Proven written and verbal communication skills.
• Clear verbal communication skills demonstrable with a range of people.
• Ability to accurately record any information required i.e. patient records, telephone messages or information as requested by
• patients

Experience

Essential

• Proven experience as a registered nurse.
• Experience of handling difficult situations

Desirable

• Experience of working with people with mental health needs
• Experience of working with people with sensory and learning disabilities
• Experience of working in the community

Qualities

Essential

• Proven ability to work off own initiative and as part of a team.
• Flexible to meet needs of service.
• Physically able to undertake the job.
• Proven coping strategies when under emotional pressure
• Proven ability to manage time effectively
• Proven ability to problem solve..

Desirable

• Innovative and creative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU

United Kingdom

Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please note we are unable to offer sponsorship

Duties & Responsibilities:

In conjunction with other members of the team, and in line with your level of competence, assist in meeting the needs of patients: hygiene, elimination, nutrition, mobilising, maintaining independence, pain.

Be able to recognise and advocate for the promotion of independence and personalised care, based on patients' life histories and expressed preferences about their own care.

Meet the therapy needs of the patient through the delivery of the therapy plan of care devised by the registered therapist.

Identify the psychosocial and spiritual needs of families and friends under his/her care and communicate to the Supervisor.

To implement rehabilitation programmes devised by the OT or physio and when needed, follow up interventions.

To practice daily living activities with patients on the ward under the guidance of the OT/Physio, e.g. functional transfers, personal care, or mobility.

To assess and provide basic mobility and daily living equipment aids to patients, report to the Occupational Therapist (OT) or Physio (PT) as appropriate and arrange for loan or replacement of equipment with statutory services.

To implement therapeutic interventions such as exercise, stretching, energy conservation, pacing and relaxation, reporting to OT/PT as necessary.

Perform Last Offices to deceased patients including safe custody of valuables and belongings.

Maintaining health and safety within the ward area, i.e. ensure fire exits are clear, cupboards safely stocked, and hazards removed and reported.

Check and ensure that equipment is clean and in working order ready for use

Ensure that all information recorded by the individual is in accordance with St Helena policy (i.e patient records, incident/accident reports).

Escort patients to hospital appointments, home visits or recreational trips.

Assist in checking Controlled Drugs with Registered Nurse (on completion of Drugs Competency Framework).

Ensure you follow all policies and procedures in relation to prevention and infection control

Undertake and record clinical observations reporting results to Registered Nurse

Undertake simple dressings independently, within level of competence and assist Registered Nurses with complex dressings.

Shifts are 12 hours

Person Specification

Qualities

Essential

• Proven ability to work off own initiative and as part of a team.
• Flexible to meet needs of service.
• Physically able to undertake the job.
• Proven coping strategies when under emotional pressure

Qualifications

Essential

• GCSE level 4 and above in English and Maths
• Full UK Driving Licence

Desirable

• NVQ any level in care
• Computer literacy
• St Helena Drugs Competancy Framework

Experience

Essential

• Experience working with people and handling difficult situations.

Desirable

• Experience of working in health or social care setting.

Communication

Essential

• Proven written and verbal communication skills. Clear verbal communication skills demonstrable with a range of people.
• Ability to accurately record any information required i.e. patient records, telephone messages or information as requested by
• patients

Desirable

• Communication Skills Training

Skills and Knowledge

Essential

• Proven awareness of the possible needs of patients, families under the care of St Helena
• Knowledge of illness as a carer and the ability to recognise when a person has physical, social, psychological or spiritual care needs.
• Demonstrated commitment and understanding to the Hospice philosophy and the work of St Helena.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Helena Hospice

Address

St. Helena Hospice

Barncroft Close

Highwoods

Colchester

CO4 9JU

United Kingdom

Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please note we are unable to offer sponsorship

Duties & Responsibilities:

Coordinating admission and discharge planning where appropriate and answering to the Senior Sister/ Matron.

Perform Last Offices to deceased patients, including safe custody of valuables and belongings. This includes post-bereavement family appointments (also known as Collections) which involve the collection of the medical certificate and the option for loved ones to view the deceased.

Complete CSW competencies within 12 months which will enable the individual to undertake specialist clinical roles; phlebotomy and wound care management, weekly stores ordering, weekly stock medication ordering including Controlled Medications.

To work autonomously and manage their own workload following St Helena policy and procedures and direction from the line manager.

To work effectively as a member of the MDT, identifying and working towards the long- and short-term goals of the service. Liaise with professionals from other organisations for the benefit of the patient and their family.

Mentor HCAs (and appropriate junior clinical staff) supporting their clinical development.

Facilitate mandatory Moving and Handling training for all clinical staff.

Work with the Rehab team and support if required for a double up visit if workload allows. Check weekly rehab stores equipment. Action equipment collection tasks for patients who have RIP.

Work alongside volunteers within the unit and report any concerns about practice to the Line manager.

Work within the nursing team on the IPU (and other areas of St Helena if required) to meet the needs of the patient (hygiene, elimination, nutritional, mobilising, pain, pressure area care, maintain independence spiritual and psychosocial).

Assist in the assessment and interpretation of the impact of serious illness, loss and grief on individuals and provide appropriate support.

To provide advice, guidance and information as required. To contribute within the MDT an understanding of the psychological, emotional and social problems experienced by patients and their families.

To act as an advocate for the patient and families, ensuring that their choices and rights are upheld.

To maintain accurate and comprehensive records with respect to patient/family interventions in line with St Helena policy.

To regularly attend supervision and reflect on practice but maintaining confidentiality in accordance with St Helena policy.

To attend all mandatory training and participate in annual staff development review.

Enforcing infection control and maintaining health and safety within the ward area (as per St Helena policy).

Represent the unit when required on St Helena wide committees (Audit and clinical governance).

Ensure you follow all policies and procedures in relation to prevention and infection control

Person Specification

Qualities

Essential

• Ability to work autonomously, using initiative to respond effectively to a range of situations
• Strong commitment to quality, safety, and evidence-based best practice
• Positive, proactive, and self-motivated approach to work
• Confidence to contribute effectively within multi-agency and multidisciplinary team (MDT) meetings
• Willingness and ability to engage in clinical supervision, training, and ongoing professional development
• Ability to appreciate, understand, and value diversity, demonstrating a non-judgemental and inclusive approach
• Maintains confidentiality at all times and practices within ethical and professional boundaries

Experience

Essential

• Proven experience working within palliative or end-of-life care
• Experience of working effectively within a multidisciplinary team

Desirable

• Experience of working in a community nursing setting
• Experience of advocating on behalf of patients and families
• Experience of managing and prioritising an allocated caseload

Communication

Essential

• Ability to work empathically, using sensitive and compassionate communication when supporting patients, families, and carers facing complex and emotionally challenging situations
• Ability to manage and respond appropriately to potentially distressed or challenging behaviours from patients, relatives, or carers
• Effective verbal and written communication skills, with the ability to convey information clearly at all levels
• Ability to interact and communicate effectively with multidisciplinary teams and external professionals to support coordinated care

Desirable

• Experience of supporting difficult or sensitive conversations with patients and families (e.g. deterioration, end-of-life discussions)
• Confidence in advocating for patients and families within multidisciplinary discussions
• Experience of communicating with individuals with complex needs (e.g. dementia, learning disabilities, mental health needs)

Skills and Knowledge

Essential

• Awareness of the holistic needs of patients and families living with life-limiting illness (physical, psychological, social, and spiritual)
• Understanding of the principles of medical and psychosocial care
• Good organisational skills, with the ability to prioritise workload effectively
• Basic IT skills, including the ability to use electronic patient records and digital systems

Desirable

• Understanding and awareness of a range of therapeutic interventions and supportive techniques relevant to palliative care

Qualifications

Essential

• GCSE level 4 and above in English and Maths
• Full UK Driving Licence
• Completion of Assistant Practitioner/Support Worker and Medicines Management competencies (in line with St Helena competency framework)
• Manual Handling Instructor qualification (or equivalent
• Recognised Communication Skills qualification (or equivalent)

Desirable

• Competence in phlebotomy and cannulation
• Wound care qualification or relevant training
• Advanced Communication Skills training
• Completion of a Principles of Palliative Care course (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Helena Hospice

Address

St. Helena Hospice

Barncroft Close

Highwoods

Colchester

CO4 9JU

United Kingdom

Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES & RESPONSIBILITIES

Participate as a member of the inter-disciplinary team in assessing, planning, implementing, evaluating care and meeting the needs of patients: hygiene, elimination, nutritional, mobilising, pain, maintaining independence. Work as part of a team to provide psychological, emotional, spiritual and social support to patients and families whose lives are affected by illness, loss and grief

Perform Last Offices to deceased patients including safe custody of valuables and belongings.

Assist at times with the post-bereavement family visit to collect certificate and view deceased.

Ensure that all procedures are carried out are in accordance with agreed standards of care, and assist in identifying where existing standards should be updated.

Ensure Infection Control Policies and Procedures are strictly adhered to.

Ensure that all information recorded is in accordance with St Helena policy (i.e. patient records, incident/accident reports, computer records).

Ensure that all medication is administered in accordance with St Helena policy and NMC regulation

Check and ensure that equipment is clean and in working order ready for use.

Effectively manage time to meet the needs of patients.

Participate positively in Clinical Supervision in order to develop standards of clinical practice and for support.

Develop awareness of emotional needs of patients and families and the sensitivity and communication skills to meet these needs.

Act as co-worker for patients providing effective communication with key-workers in order to ensure continuity of care for patients across St Helena services.

Person Specification

Qualifications

Essential

• RGN / RMN

Desirable

• Willingness to improve knowledge and skills within palliative care

Skills & Knowledge

Essential

• Proven awareness of the possible needs of patients, families under the care of St Helena
• Ability to recognise and respond to potential distress in individuals and to manage crisis situations
• Full driving licence and access to a vehicle

Desirable

• Knowledge of illness as a carer and the ability to recognise when a person has physical, social, psychological or spiritual care needs.
• Demonstrated understanding of the Hospice philosophy and the work of St. Helena

Communication

Essential

• Proven written and verbal communication skills.
• Clear verbal communication skills demonstrable with a range of people.
• Ability to accurately record any information required i.e. patient records, telephone messages or information as requested by
• patients

Experience

Essential

• Proven experience as a registered nurse.
• Experience of handling difficult situations

Desirable

• Experience of working with people with mental health needs
• Experience of working with people with sensory and learning disabilities
• Experience of working in the community

Qualities

Essential

• Proven ability to work off own initiative and as part of a team.
• Flexible to meet needs of service.
• Physically able to undertake the job.
• Proven coping strategies when under emotional pressure
• Proven ability to manage time effectively
• Proven ability to problem solve..

Desirable

• Innovative and creative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU

United Kingdom

Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Plan, undertake, document and report on audits and quality improvement projects across clinical, non-clinical and information governance areas.
• Investigate and observe working practices across St Helena and its subsidiaries.
• Support systematic assurance of non-clinical compliance activity, including governance records, incidents, complaints, risks, records of processing and other Sentinel modules.
• Undertake thematic reviews and investigative audit work to identify issues early and strengthen organisational learning, improvement and resilience.
• Work with the Commercial Quality, Risk and Compliance Lead to conduct quarterly information governance walkthroughs across all areas of St Helena.
• Present audit findings and reports to staff, managers and governance groups as needed.
• Contribute to monthly and quarterly reporting.
• Support St Helena users with day-to-day Sentinel tasks.
• Support the quality assurance of Sentinel records and related governance information, including data quality checks, record correction and follow-up of actions.
• Assist with the drafting and updating of governance documentation, such as policies and procedures.
• Provide additional audit and assurance capacity to support the Quality and Compliance Department and the Commercial Quality, Risk and Compliance Lead.
• Provide annual leave cover to the Clinical Quality Lead.
• Be aware of and follow all necessary infection control practice when entering clinical areas, for example carrying out hand washing.

Undertake any other duties as necessary within the scope of the grade of this post.

Person Specification

Experience

Essential

• Experience of undertaking administrative, audit, quality assurance, compliance or governance-related work, either in employment or as part of academic study.

Desirable

• Experience of working with records, actions, reports or systems where accuracy, consistency and follow-up are important.
• Experience of working in health, social care, charity, regulatory or compliance environments

Communication

Essential

• Able to communicate clearly and professionally with staff and managers, both verbally and in writing.

Desirable

• Experience of report drafting and writing recommendations.
• Experience of presenting findings or reports to meetings or large groups.

Qualifications

Essential

• Three relevant A Levels at C or above.

Desirable

• Degree (2:1 or above) in a relevant subject, including quantitative research.
• Audit, quality improvement, governance, compliance or data protection qualification or training.

Qualities

Essential

• Accurate, organised and methodical, with good attention to detail and a commitment to improving quality and compliance.
• Able to apply a logical, systems-based approach to problem solving.
• Able to work proactively, independently and collaboratively, maintaining confidentiality and handling sensitive information appropriately.

Desirable

• Enthusiasm for digital technology and applying it to working practices.

Skills and Knowledge

Essential

• Demonstrable, strong numeracy and literacy.
• Good IT skills, including use of Microsoft Office and confidence using electronic systems and databases. Strong Microsoft Excel skills.
• Able to gather, review and interpret information accurately, identifying themes, gaps and areas for improvement.

Desirable

• Knowledge of quality governance systems, audit methodology, information governance or regulatory assurance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU

United Kingdom

Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)