Job description

Job responsibilities

The Business Development Executive is responsible for generating and growing corporate income by building strong, mutually beneficial relationships with businesses across North Hampshire. The postholder will actively seek out new opportunities, build relationships from initial contact through to tailored proposals and agreed support, and help existing partners deepen and broaden their involvement with the Hospice. They will bring confidence, initiative and creativity to the role, developing new approaches and meaningful ways for businesses to support St. Michaels Hospice alongside more traditional fundraising activities.

Main Duties and Responsibilities

Business Development and Income Generation

• Work with the Community Engagement Lead to deliver the corporate fundraising strategy and achieve agreed gross income and activity targets.
• Take a proactive approach to researching, identifying and prioritising prospective corporate partners across North Hampshire, focusing activity where there is the strongest potential.
• Build and maintain a clear and well-managed pipeline of prospective and existing partnerships, with agreed next steps, timescales and consistent follow-up.
• Build upon contacts made through networking and outreach by arranging meetings, understanding business interests and developing tailored proposals that lead to income and wider support.
• Confidently present partnership ideas, make clear and appropriate asks, negotiate mutually beneficial arrangements and bring opportunities through to agreement.
• Take responsibility for maintaining momentum across new-business opportunities and ensuring agreed actions are followed through.

Networking, Sponsorship and Collaboration

• Be an active and visible representative of the Hospice within the local business community, confidently initiating conversations and developing new contacts.
• Represent the Hospice at business networks, corporate meetings and events, ensuring contacts receive timely and purposeful follow-up.
• Develop and deliver St. Michaels Hospice-led networking and corporate-engagement opportunities that generate new relationships, insight and business opportunities.
• Secure sponsorship for Hospice events and other agreed priorities by working with colleagues to develop relevant and appropriately valued proposals.
• Work collaboratively across Income Generation, Voluntary Services and other Hospice teams to identify opportunities and provide corporate supporters with a joined-up experience.
• Work with Marketing and Communications to produce compelling proposals, presentations, case studies, impact materials and appropriate corporate recognition.

Marketing & Communications

Work with the marketing team to create compelling proposals, presentations, and promotional materials for corporate partners.

Ensure recognition of corporate donors through social media, newsletters, and events.

Maintain accurate records of corporate donations and partnership agreements.

To actively support and promote the benefits of SMH to all our stakeholders.

Data, Reporting and Compliance

• Maintain accurate and timely records of prospective and existing relationships, communications, agreements and next actions on Raisers Edge and other agreed systems.
• Monitor income, pipeline value, progress and activity against agreed targets, providing clear reports and forecasts and identifying risks or opportunities at an early stage.
• Gather feedback and insight from businesses, evaluate activity and use learning to improve corporate opportunities and ways of working.
• Ensure corporate fundraising complies with relevant legislation, the Code of Fundraising Practice, data protection requirements, safeguarding procedures and Hospice policies.

Working arrangements

• Work flexibly to meet the needs of the Fundraising Department, including occasional evenings and weekends.
• Travel across North Hampshire and the surrounding area as required; a full driving licence and access to a car are essential.
• Plan and manage activity proactively, taking responsibility for following through on agreed actions and using initiative while seeking support or approval where appropriate.

General Responsibilities

Work to maintain the values, vision and aims of St. Michaels Hospice.

Additional Duties In discussion with the line manager undertake work, as and when required, in support of St. Michaels Hospice as an organisation.

Public Relations Represent St. Michaels Hospice in the community and public domain as appropriate.

Undertake all statutory and mandatory training, as required.

Be conversant with and adhere to St. Michaels Hospice Policies and Procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

Person Specification

Experience

Essential

• Relevant experience in business development, sales, recruitment, account management, corporate partnerships or fundraising
• A track record of building strong relationships and securing new business, income, partnerships or other tangible results
• Proactively identifying and approaching prospective clients, customers, partners or supporters and following opportunities through to an agreed outcome
• Building, managing and growing long-term customer, client, partner or supporter relationships
• Representing an organisation externally and building productive professional networks
• Using a CRM or similar system to record activity, manage follow-up and support reporting

Desirable

• Charity fundraising, corporate social responsibility, corporate partnerships or community investment experience
• Developing sponsorship packages, partnership proposals or pitches
• Experience in a hospice, healthcare or other purpose-led organisation
• Developing gifts in kind, volunteering or skills-based partnerships
• Public speaking or facilitating business events

Other requirements

Essential

• Full driving licence and use of own car
• Able to work evenings and weekends as required

Skills, Knowledge, Abilities

Essential

• Confident communication, networking, presentation and relationship-building skills, including making clear asks, negotiating and bringing opportunities through to agreement
• Ability to understand what motivates a business and identify opportunities of genuine value to both the business and the Hospice
• Creative thinking and sound judgement, including generating fresh ideas, developing realistic proposals and making a persuasive case for new approaches
• Highly organised, with a consistent approach to follow-up and the ability to manage multiple relationships from initial contact through to established partnership
• Clear and compelling written communication, including proposals, presentations and reports
• Ability to interpret pipeline and performance information and report progress accurately
• Competent use of Microsoft Office and CRM systems

Desirable

• Good ability to proof-read
• Experience of using Raisers Edge and Monday.com
• Knowledge of the Code of Fundraising Practice
• Understanding of corporate social responsibility or social-value priorities

Attitude, Aptitudes, Personal Characteristics

Essential

• Proactive, self-motivated and results-focused, with the confidence to initiate conversations, seek new business and take ownership
• Creative and curious, willing to champion well-considered ideas and turn agreed approaches into action
• Persistent and resilient when opportunities do not progress immediately
• Professional, credible and confident when representing the Hospice
• Collaborative and willing to share information and support colleagues
• Flexible and able to adapt to changing priorities
• Committed to equality, diversity and the values of St. Michaels Hospice

Other requirements

Essential

• Full driving licence and access to a car
• Ability to work occasional evenings and weekends as required
• Willingness to complete a satisfactory DBS check and other relevant pre-employment checks

Qualifications

Essential

• A good standard of written English and numeracy, demonstrated through qualifications or relevant experience.

Desirable

• Relevant qualification or professional development in business development, sales, marketing, account management or fundraising

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (North Hampshire)

Address

Millennium House

Priestley Road

Basingstoke

Hampshire

RG24 9NP

United Kingdom

Employer's website

https://www.stmichaelshospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Clinical Lead is responsible for providing visible, compassionate and effective operational leadership across St Michael's Hospice clinical services. The post holder will ensure the delivery of safe, effective and person-centred specialist palliative and end of life care whilst leading clinical governance, workforce development and service improvement.

Working closely with the Clinical Director, the Clinical Lead will translate organisational strategy into operational delivery, supporting clinical teams to continuously improve patient outcomes, staff experience and quality of care.

The post holder will act as a senior clinical leader, role model and ambassador for the Hospice, deputising for the Clinical Director as required.

Clinical Leadership

The Clinical Lead will provide visible, compassionate and professional leadership across all clinical services within St Michael's Hospice, promoting a culture where patients, families and carers consistently receive high-quality, safe and person-centred specialist palliative and end of life care. As a senior clinical leader, the post holder will inspire and support multidisciplinary teams to deliver care that reflects current evidence, national guidance and Hospice values. They will act as an expert clinical resource, supporting complex decision making, modelling exemplary professional practice and providing leadership during periods of clinical escalation. The post holder will work collaboratively with the Clinical Director to ensure the delivery of the Hospice's clinical strategy whilst maintaining operational oversight of day-to-day service delivery. They will deputise for the Clinical Director where appropriate and provide professional leadership across the organisation.

Operational Leadership

The Clinical Lead will provide operational leadership to ensure the effective, safe and efficient delivery of clinical services. They will support senior clinical managers in maintaining appropriate staffing levels, responding proactively to operational pressures and ensuring services remain responsive to changing patient needs. The post holder will line manage senior clinical staff, providing regular supervision, appraisal and professional support whilst promoting accountability, professional development and continuous improvement. They will foster collaborative working across all clinical departments, encouraging innovation and ensuring that teams work cohesively to deliver outstanding patient care.

Clinical Governance, Quality and Patient Safety

The Clinical Lead will have a key responsibility for promoting a culture of quality, safety and continuous improvement throughout clinical services. They will support the implementation of robust clinical governance systems, ensuring compliance with statutory requirements, CQC regulations, professional standards and Hospice policies. Working alongside the Quality and Governance Team, the post holder will oversee the investigation of incidents, complaints, safeguarding concerns and serious events, ensuring that learning is embedded into practice and improvements are implemented. They will promote reflective practice, support clinical audit programmes and contribute to organisational assurance through effective risk management and governance processes.

Workforce Development

The Clinical Lead will create an environment where staff are supported to develop professionally and personally, recognising that an engaged, skilled and compassionate workforce is fundamental to delivering excellent patient care. The post holder will identify leadership potential within teams, supporting succession planning, coaching and mentorship whilst ensuring staff have access to education, supervision and opportunities for professional development. They will promote staff wellbeing and psychological safety, encouraging open communication and creating a culture where staff feel valued, listened to and empowered to contribute to service improvement.

Service Development and Improvement

Working in partnership with the Clinical Director, the Clinical Lead will contribute to the ongoing development of Hospice services, ensuring they continue to meet the changing needs of patients and the wider healthcare system. The post holder will lead and support quality improvement initiatives, using patient feedback, clinical outcomes, national guidance and service data to identify opportunities for improvement. They will encourage innovation, challenge existing practice where appropriate and support the implementation of new ways of working that improve patient experience, clinical effectiveness and organisational sustainability.

Partnership Working

The Clinical Lead will develop and maintain effective working relationships with colleagues across health, social care and the voluntary sector to ensure integrated, seamless care for patients and families. They will represent St Michael's Hospice at internal and external meetings, contributing to system-wide developments in specialist palliative and end of life care and promoting the Hospice as a trusted and collaborative partner.

The post holder will work closely with commissioners, acute trusts, community providers, primary care and other hospices to strengthen partnerships that improve access to specialist palliative care and enhance patient outcomes.

Professional Responsibility

The Clinical Lead will maintain registration with the Nursing and Midwifery Council and practise in accordance with the NMC Code, maintaining professional competence through continuing professional development and reflective practice. As a senior leader, the post holder will uphold the values and reputation of St Michael's Hospice, demonstrating professionalism, integrity and compassion in all aspects of their work. They will ensure equality, diversity and inclusion underpin all decision making and contribute to creating an organisational culture where everyone is treated with dignity, respect and fairness.

General Responsibilities

Work to maintain the values, vision and aims of St. Michaels Hospice.

Additional Duties In discussion with the line manager to undertake work, as and when required, in support of St. Michaels Hospice as an organisation.

Public Relations To represent St. Michaels Hospice in the community and public domain, including social media, appropriately.

Undertake all statutory and mandatory training, as required.

To be conversant with and adhere to all St. Michaels Hospice Policies and Procedures.

Be responsible for upholding and promoting St. Michaels Hospice safeguarding policies, ensuring the safety and well-being of all individuals, and promptly reporting any concerns or incidents in accordance with established procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

Person Specification

Skills, Knowledge, Abilities

Essential

• Excellent clinical knowledge of specialist palliative and end of life care.
• Demonstrates visible, compassionate and inclusive leadership.
• Excellent communication, influencing and interpersonal skills.
• Ability to make sound clinical and operational decisions in complex situations.
• Strong understanding of clinical governance, risk management and regulatory requirements.
• Ability to analyse information and use data to improve services.
• Excellent organisational and prioritisation skills.
• Ability to lead, motivate and inspire multidisciplinary teams.
• Strong problem-solving and conflict resolution skills.
• IT literate with experience of electronic patient record systems and Microsoft Office applications.

Desirable

• Knowledge of current NHS strategy and policy relating to palliative and end of life care.
• Experience of quality improvement methodologies.
• Experience of project management.
• Experience of presenting reports to senior leadership or Board committees.

Qualifications

Essential

• Registered Adult Nurse (Level 1) with current NMC registration.
• Degree in Nursing or relevant healthcare subject.
• Evidence of postgraduate study or equivalent level of knowledge and experience.
• Evidence of continuing professional development.
• Leadership and management training or equivalent experience.

Desirable

• Master's degree or Master's level qualification in a relevant subject.
• Management qualification.
• Coaching, mentoring or teaching qualification.
• Non-Medical Prescribing qualification.

Experience

Essential

• Significant senior clinical experience within specialist palliative and end of life care.
• Experience of leading multidisciplinary clinical teams.
• Experience of operational management and workforce leadership.
• Experience of managing change and leading service improvement initiatives.
• Experience of clinical governance, quality improvement and patient safety.
• Experience of incident investigation, safeguarding and risk management.
• Experience of recruitment, appraisal, performance management and staff development.
• Experience of working collaboratively across organisational boundaries with health and social care partners.

Desirable

• Experience working within the hospice sector.
• Experience supporting or leading CQC inspections.
• Experience of business planning and resource management.
• Experience of implementing digital systems or service transformation programmes.

Attitude, aptitudes, personal characteristics

Essential

• Demonstrates compassion, professionalism and integrity.
• Passionate about delivering outstanding patient-centred care.
• Emotionally resilient with the ability to support others during challenging situations.
• Leads by example and acts as a positive role model.
• Adaptable, approachable and solutions focused.
• Committed to continuous learning and service improvement.
• Promotes equality, diversity and inclusion.
• Able to build credibility and positive working relationships across all levels of the organisation.
• Values openness, accountability and collaborative working.

Desirable

• Enthusiasm for innovation and service transformation.
• Coaching style of leadership.
• Experience of leading organisational cultural change.

Other requirements

Essential

• Ability to work flexibly to meet the needs of the service.
• Willingness to participate in the senior clinical on-call rota (if implemented).
• Ability to travel independently across Hospice sites and partner organisations.
• Commitment to mandatory training and maintaining professional registration.

Desirable

• Full UK driving licence and access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Michael's Hospice (North Hampshire)

Address

Basil de Ferranti House

Aldermaston Road

Basingstoke

Hampshire

RG24 9NB

United Kingdom

Employer's website

https://www.stmichaelshospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Clinical Psychologist will lead the delivery and development of specialist psychological care within St Michaels Hospice. The postholder will provide highly specialist assessment, formulation and intervention for patients, families and carers, while also undertaking a strategic role in reviewing and expanding the hospices psychological and emotional wellbeing services. A key component of the role will be the design and implementation of a volunteersupported emotional wellbeing model, ensuring safe governance, training and supervision. The postholder will work collaboratively with Rowans Hospice to align service models, share learning and support consistent standards across both organisations.

Clinical Practice

The postholder will provide specialist psychological assessment and intervention for individuals and families experiencing complex emotional, psychological and existential distress associated with lifelimiting illness. They will work as part of the multidisciplinary team, offering consultation, reflective input and support to colleagues.

• Specialist assessment, formulation and evidencebased intervention
• Support for anticipatory grief, trauma, existential distress and bereavement
• Consultation to MDT colleagues and participation in clinical discussions
• Highquality clinical documentation and adherence to governance standards

Service Development and Leadership

Alongside clinical duties, the psychologist will lead a structured review of current psychological services and develop a forwardlooking model of care.

• Review and redesign of psychological and emotional wellbeing services

Development of evidence-informed psychological care pathways, including triage processes, thresholds for intervention and stepped levels of support, aligned with relevant guidance and best practice in palliative and end-of-life care.

Development of a volunteer emotionalsupport model, including referral, triage, allocation, escalation, governance, training, supervision and outcome-monitoring frameworks.

• Crosssite collaboration with Rowans Hospice to align pathways and standards
• Contribution to organisational strategy, quality improvement, audit and evaluation

Education, Training and Supervision

The postholder will support the development of psychological capability across the hospice workforce.

• Clinical supervision for psychological practitioners, counsellors and volunteers
• Delivery of training on psychological aspects of palliative and endoflife care
• Facilitation of reflective practice and staff wellbeing initiatives

General Responsibilities

Work to maintain the values, vision and aims of St. Michaels Hospice.

Additional Duties In discussion with the line manager to undertake work, as and when required, in support of St. Michaels Hospice as an organisation.

Public Relations To represent St. Michaels Hospice in the community and public domain, including social media, appropriately.

Undertake all statutory and mandatory training, as required.

To be conversant with and adhere to all St. Michaels Hospice Policies and Procedures.

Be responsible for upholding and promoting St. Michaels Hospice safeguarding policies, ensuring the safety and well-being of all individuals, and promptly reporting any concerns or incidents in accordance with established procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

Person Specification

Skills, Knowledge, Abilities

Essential

• Advanced skills in psychological formulation and intervention
• Strong understanding of psychological needs in palliative and end of life care
• Ability to develop clear care pathways, triage processes and thresholds for psychological intervention.
• Ability to design and deliver training and reflective practice
• Ability to use proportionate outcome, activity and quality measures to evaluate psychological provision and support service development.
• Excellent communication and influencing skills
• Ability to work autonomously and manage complex caseloads
• Knowledge of safeguarding, risk assessment and governance

Desirable

• Experience working across organisational boundaries

Qualifications

Essential

• HCPC registered Practitioner Psychologist (Clinical)
• Doctorate in Clinical Psychology (or equivalent)
• Evidence of ongoing professional development

Desirable

• Additional training in specialist therapeutic models (e.g., ACT, CFT, systemic practice)
• Training in supervision

Experience

Essential

• Significant post qualification experience working with adults with complex psychological needs
• Experience delivering specialist assessment, formulation and intervention
• Experience of service development, redesign or quality improvement
• Experience supervising psychological practitioners, trainees or volunteers
• Experience working within multidisciplinary healthcare teams

Desirable

• Experience in palliative care, oncology or long term conditions
• Experience developing volunteer based emotional support services
• Experience contributing to research, audit or evaluation

Attitude, aptitudes, personal characteristics

Essential

• Compassionate, person centred and reflective approach
• Emotional resilience and ability to work with distress and uncertainty
• Commitment to equity, diversity and inclusion
• Collaborative, flexible and adaptable
• Professional integrity and commitment to hospice values

Desirable

• Interest in staff wellbeing and reflective practice models

Other requirements

Essential

• Ability to travel independently across the hospice catchment area, with reasonable adjustments where appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Michael's Hospice (North Hampshire)

Address

Basil de Ferranti House

Aldermaston Road

Basingstoke

Hampshire

RG24 9NB

United Kingdom

Employer's website

https://www.stmichaelshospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a SMH Band 3 Healthcare Assistant, you will be responsible for providing compassionate and high-quality care to patients on the inpatient unit. You will work as part of a multidisciplinary team to deliver person-centred care, supporting patients and their families to manage their physical, emotional, and spiritual needs during their stay.

Main Duties and Responsibilities

Clinical

To work collaboratively with the nursing team to deliver high-quality care to patients on the inpatient unit.

To assist patients with activities of daily living, including personal hygiene, feeding and mobility.

To monitor and report changes in patient condition, escalating concerns to senior staff as appropriate.

To contribute to the development and implementation of care plans, ensuring that they are regularly reviewed and updated.

To provide emotional and spiritual support to patients and their families, always promoting dignity and respect.

Mentoring new Healthcare Assistants

To maintain accurate and up-to-date patient records, adhering to confidentiality and data protection regulations.

To ensure that ideas to improve the care of patients, or to enrich their quality of life are brought to the attention of the IPU Lead and Deputy Leads.

Additional tasks as agreed with IPU Lead e.g. audits and other projects as required

To adhere to all health and safety policies and procedures, ensuring a safe environment for patients, staff and visitors.

Understand and promote infection control practices and policies.

To keep the unit and other associated areas neat and tidy.

To report to the Nurse in Charge any concerns related to inappropriate care a patient may be receiving.

To demonstrate a consistent level of courtesy and consideration to patients, their relatives and visitors.

To care for the deceased patient by administering last offices and ensuring the safe and timely removal of the body from the hospice.

To record information in patient case notes and report verbally all relevant information at shift change over.

To ensure that equipment is kept clean and in good working order, is checked routinely and that any defect or malfunction is reported to the Nurse Co-ordinator.

To ensure that any observed actual or potential Health and Safety hazards are immediately reported to the Nurse Co-ordinator.

To report to the Nurse Co-ordinator any instances where cleaning or catering standards fall below acceptable levels

To undertake skilled nursing activities for which training will be provided, and competency assessment has been assessed and achieved. Such as:

Vital signs observations

Insertion and removal of urinary catheters

Insertion and removal of intravenous cannulas

Assist in reporting care and transfer of continuing care between shifts

Perform ECGs and basic rhythm recognition if required

Take an active role in the facilitation and education of other Healthcare Assistants

Venepuncture for routine blood tests

Blood glucose monitoring

Urinalysis

Simple wound dressings

Care for the persons body after death

To guide and assist other support workers in the delivery of basic nursing care.

Learning and Development

Positively commit to annual staff appraisals and regular performance / competencies reviews to ensure personal professional development.

Participate in educational programmes and specifically attend teaching identified to meet your development aims and objectives.

Support teaching students on practical placements.

Engage in reflective practice and assessment of professional competencies.

To participate in mandatory training and continuous professional development activities, ensuring that knowledge and skills are kept up to date.

Professional

Work to maintain the values, vision and aims of St. Michaels Hospice.

Practice and always promote patient confidentiality.

Maintain accurate and timely documentation.

Practice safely, within hospice policies, procedures and guidelines.

Demonstrate efficient time management and flexible attitude to working patterns.

Participate in agreed methods of off duty rota, working flexibly to provide a 24-hour, 7 day a week service for patients.

Work within the limits of your own competency and responsibility and refer areas that are outside of your competency to a registered nurse.

To complete competencies related to this role, recorded in the competency document

Treat everyone with respect and dignity.

To report any feedback, concerns and complaints, issues around safeguarding from patients, their relatives, or others acting on their behalf.

Ensure all safeguarding concerns are raised in line with SMH policy and escalated to the SMH Nominated Healthcare Professional for Safeguarding or their deputy or a member of the Safeguarding Committee.

Communication

Communicate effectively within your team, and the wider Multi-Disciplinary Team, the care needs of the patients and families within your workload.

Supports patients and family members to foundation level 1 psychological support (NICE approved four-tier model of psychological support)

Communicate respectfully in an open, accurate, straightforward and confidential way with colleagues across the organisation.

Verbally alert the nurse in charge to any urgent, sensitive matters, or matters outside your role and competency or escalate to the appropriate level, if appropriate.

Proactively share information to identify and reduce risk to patients and staff.

General Responsibilities

Work to maintain the values, vision and aims of St. Michaels Hospice.

Additional Duties In discussion with the line manager to undertake work, as and when required, in support of St. Michaels Hospice as an organisation.

Public Relations To represent St. Michaels Hospice in the community and public domain, including social media, appropriately.

Undertake all statutory and mandatory training, as required.

To ensure the safe storage and use of hazardous substances according to COSHH regulations.

To ensure that equipment is kept clean and in good working order, is checked routinely and that any defect or malfunction is reported to the Nurse Co-ordinator.

To ensure that any observed actual or potential Health and Safety hazards are immediately reported to the Nurse Co-ordinator.

To report to the Nurse Co-ordinator any instances where cleaning or catering standards fall below acceptable levels.

To be aware of the security of the building out of office hours, including the checking of doors and windows

To be conversant with and adhere to all St. Michaels Hospice Policies and Procedures.

Be responsible for upholding and promoting St. Michaels Hospice safeguarding policies, ensuring the safety and well-being of all individuals, and promptly reporting any concerns or incidents in accordance with established procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

Person Specification

Skills, Knowledge, Abilities

Essential

• Good verbal and written communication skills
• Basic IT skills
• Able to take initiative
• Be able to reflect upon knowledge and skills
• Able to encourage and enhance performance in others
• Able to undertake full internal rotation of shifts
• Ability to measure and record blood pressure, oxygen saturation, temperature, pulse and monitor fluid balance and show an understanding of these measurements. Escalate when necessary.
• Blood glucose monitoring

Desirable

• Working knowledge of NHS supply system
• Insertion and removal of urinary catheters
• Insertion and removal of intravenous cannulas
• Perform ECGs and basic rhythm recognition if required
• Venepuncture for routine blood tests

Qualifications

Essential

• Care Certificate
• NVQ level 3 qualification (or currently working towards it)

Desirable

• Course in Palliative and end of life care

Experience

Essential

• Experience of working in health care environment
• Experience of working effectively in a multi-disciplinary team
• Understanding of the nature of palliative care
• Understanding and the ability to contribute to the assessment of patient needs and evaluation of care interventions and delivery.
• Experience of supporting new members of staff

Desirable

• Experience of working with end of life patients in a generalist or an acute environment

Attitude, aptitudes, personal characteristics

Essential

• Demonstrate a flexible and adaptable approach
• Able to work (autonomously) and in a team
• Effective time management
• Respectful and supportive of all colleagues
• Professional, friendly and positive nature
• Able to act as a positive role model and ability to mentor other healthcare assistants in the role.

Other requirements

Essential

• Be physically able to undertake all duties and responsibilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (North Hampshire)

Address

Basil de Ferranti House

Aldermaston Road

Basingstoke

Hampshire

RG24 9NB

United Kingdom

Employer's website

https://www.stmichaelshospice.org.uk/ (Opens in a new tab)