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Receptionist
Station Road Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Medical Receptionist GP Practice Working days/hours: Monday -14.
18 hour(s) ago
Receptionist
Station Road Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Medical Receptionist GP Practice Working days/hours: Monday -14.
18 hour(s) ago
Receptionist
Station Road Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Medical Receptionist GP Practice Working days/hours: Monday - 8am - 13.
1 day(s) ago
Receptionist
Station Road Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Medical Receptionist GP Practice Working days/hours: Monday - 8am - 13.
1 day(s) ago
Medical Secretary (Job Share)
Station Road Surgery
North East England
GBP 0 - 13 per year
Support Staff
Job summary Medical Secretary (Job Share) - Monday 7.5hrs and Tuesday 7.5hrs. Total hours per week 15hrs. The Medical Secretary plays a vital role in support...
7 day(s) ago
Medical Secretary (Job Share)
Station Road Surgery
North East England
GBP 0 - 13 per year
Support Staff
Job summary Medical Secretary (Job Share) - Monday 7.5hrs and Tuesday 7.5hrs. Total hours per week 15hrs. The Medical Secretary plays a vital role in support...
7 day(s) ago
Salaried GP (ARRs)
Pennine GP Alliance
Inner London, Greater London
GP/General Practitioner
Job summary This is a position for a newly qualified, enthusiastic, and forward-thinking GP to join the Calder & Ryburn PCN, Calderdale within West Yorkshire.
1 month(s) ago
Salaried GP (ARRs)
Pennine GP Alliance
Inner London, Greater London
GP/General Practitioner
Job summary This is a position for a newly qualified, enthusiastic, and forward-thinking GP to join the Calder & Ryburn PCN, Calderdale within West Yorkshire.
1 month(s) ago
Posted 18 hour(s) ago
Reference: 2451963
Job summary
Medical Receptionist GP Practice
Working days/hours:
Monday -14.00pm - 18.30pm
Wednesday - 14.00pm - 18.30pm
Thursday - 13.00pm - 18.00pm
Friday -14.00pm - 18.30pm
We are looking for a friendly, organised and enthusiastic Medical Receptionist to join our busy GP Practice team.
As the first point of contact for our patients, you will play a vital role in delivering a welcoming, professional and efficient service. Your responsibilities will include managing appointments, handling telephone and face-to-face enquiries, supporting patients with their needs, and carrying out a variety of administrative tasks, including processing clinical correspondence, Docman and eConsult workflows.
We are seeking someone with excellent communication skills, a caring and compassionate approach, and the ability to multitask in a fast-paced environment.
Why join us? You will become part of a supportive and dedicated team where your contribution is valued, and where you can make a real difference to patients and the local community every day.
Main duties of the job
- Provide a friendly, professional and efficient reception service to patients and visitors.
- Manage patient appointments, registrations and general enquiries, both face-to-face and over the telephone.
- Identify and appropriately direct urgent patient requests in accordance with Practice procedures.
- Handle incoming calls, messages and home visit requests, liaising with clinical staff as required.
- Undertake general administrative duties, including processing clinical tasks, correspondence, Docman and eConsult workflows.
- Maintain accurate and up-to-date patient records, including data entry, scanning and filing documentation.
- Process payments for private services and issue receipts where required.
- Maintain patient confidentiality and comply with Practice policies, data protection and safeguarding requirements.
- Support the wider Practice team to ensure the smooth running of daily operations and delivery of high-quality patient care.
- Maintain a clean, tidy and welcoming reception and waiting room environment.
About us
Station Road Surgery is a friendly and well-established GP practice based in West Wickham. We are committed to providing high-quality patient care and pride ourselves on delivering a professional, compassionate, and patient-centred service. Our dedicated team works collaboratively to support the health and wellbeing of our local community.
We are looking for a dynamic, enthusiastic and motivated individual to join our Reception Team to work in our GP Surgery in West Wickham, Bromley. As the first point of contact for patients, you will play a vital role in providing excellent customer service and ensuring the smooth day-to-day running of the practice.
Details
Date posted
27 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4354-26-0001
Job locations
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Job description
Job responsibilities
Key Responsibilities
1. Reception and Patient Services
- Provide a welcoming, courteous and efficient reception service to patients and visitors.
- Respond to patient enquiries in person and over the telephone, providing accurate information and assistance.
- Book, amend and cancel appointments, including new and follow-up appointments, in accordance with Practice procedures.
- Use effective communication skills and sound judgement to identify patients requiring urgent attention, ensuring they are directed appropriately without disrupting the smooth running of the Practice.
- Explain Practice procedures, registration requirements and services to new and temporary patients, ensuring all necessary documentation is completed.
- Maintain a clean, tidy and welcoming reception and waiting room environment.
2. Telephone and Communication
- Answer incoming telephone calls promptly and professionally, directing enquiries to the appropriate person or department.
- Take accurate messages and ensure they are communicated to the relevant team members in a timely manner.
- Liaise with the Duty Doctor regarding home visit requests, following Practice protocols.
- Communicate effectively and sensitively with patients, carers, healthcare professionals and external organisations.
- Handle confidential and sensitive information with discretion and professionalism.
3. Administrative Duties
- Undertake a range of general administrative duties to support the efficient operation of the Practice.
- Process clinical and administrative tasks accurately and within agreed timescales.
- Manage and action Docman correspondence and workflows, ensuring documents are appropriately processed and allocated.
- Monitor and process eConsult requests in accordance with Practice procedures, escalating clinical concerns to the appropriate team members.
- Enter and update patient information accurately on the clinical computer system.
- Scan and attach incoming correspondence and relevant documentation to the correct patient medical records.
- Support the clinical and administrative teams with other duties as required.
4. Patient Records and Information Management
- Maintain accurate, complete and up-to-date patient records in accordance with Practice policies.
- Retrieve, organise and re-file paper medical records where required, ensuring appropriate filing procedures are followed.
- Ensure patient records and documentation are maintained in good condition and stored securely.
- Handle all patient information in accordance with confidentiality requirements, UK GDPR and Practice information governance policies.
5. Payments and Private Services
- Provide patients with information regarding fees for private and non-NHS services.
- Accept payments, issue receipts and maintain accurate records of transactions in accordance with Practice procedures.
6. Teamwork and General Responsibilities
- Work collaboratively with GPs, nurses, administrative colleagues and the wider Practice team to ensure a high standard of patient service.
- Support colleagues during busy periods and contribute to the effective day-to-day running of the Practice.
- Follow all Practice policies and procedures, including safeguarding, health and safety, infection prevention and control, and confidentiality.
- Attend relevant training, staff meetings and development activities as required.
- The successful candidate will be expected to provide cover for thier colleagues during periods of annual leave and sick leave, subject to operational requirements.
- Undertake any other reasonable duties appropriate to the role, as directed by the Practice Manager or the Partners.
Job description Job responsibilities Key Responsibilities1. Reception and Patient Services Provide a welcoming, courteous and efficient reception service to patients and visitors. Respond to patient enquiries in person and over the telephone, providing accurate information and assistance. Book, amend and cancel appointments, including new and follow-up appointments, in accordance with Practice procedures. Use effective communication skills and sound judgement to identify patients requiring urgent attention, ensuring they are directed appropriately without disrupting the smooth running of the Practice. Explain Practice procedures, registration requirements and services to new and temporary patients, ensuring all necessary documentation is completed. Maintain a clean, tidy and welcoming reception and waiting room environment.2. Telephone and Communication Answer incoming telephone calls promptly and professionally, directing enquiries to the appropriate person or department. Take accurate messages and ensure they are communicated to the relevant team members in a timely manner. Liaise with the Duty Doctor regarding home visit requests, following Practice protocols. Communicate effectively and sensitively with patients, carers, healthcare professionals and external organisations. Handle confidential and sensitive information with discretion and professionalism.3. Administrative Duties Undertake a range of general administrative duties to support the efficient operation of the Practice. Process clinical and administrative tasks accurately and within agreed timescales. Manage and action Docman correspondence and workflows, ensuring documents are appropriately processed and allocated. Monitor and process eConsult requests in accordance with Practice procedures, escalating clinical concerns to the appropriate team members. Enter and update patient information accurately on the clinical computer system. Scan and attach incoming correspondence and relevant documentation to the correct patient medical records. Support the clinical and administrative teams with other duties as required.4. Patient Records and Information Management Maintain accurate, complete and up-to-date patient records in accordance with Practice policies. Retrieve, organise and re-file paper medical records where required, ensuring appropriate filing procedures are followed. Ensure patient records and documentation are maintained in good condition and stored securely. Handle all patient information in accordance with confidentiality requirements, UK GDPR and Practice information governance policies.5. Payments and Private Services Provide patients with information regarding fees for private and non-NHS services. Accept payments, issue receipts and maintain accurate records of transactions in accordance with Practice procedures.6. Teamwork and General Responsibilities Work collaboratively with GPs, nurses, administrative colleagues and the wider Practice team to ensure a high standard of patient service. Support colleagues during busy periods and contribute to the effective day-to-day running of the Practice. Follow all Practice policies and procedures, including safeguarding, health and safety, infection prevention and control, and confidentiality. Attend relevant training, staff meetings and development activities as required. The successful candidate will be expected to provide cover for thier colleagues during periods of annual leave and sick leave, subject to operational requirements. Undertake any other reasonable duties appropriate to the role, as directed by the Practice Manager or the Partners.
Person Specification
Qualifications
Essential
- Essential Skills and Qualities Excellent verbal and written communication skills. Friendly, compassionate and patient-focused approach. Strong organisational skills and attention to detail. Ability to multitask, prioritise workloads and remain calm under pressure. Good IT skills and confidence using computer-based systems. Ability to work independently and as part of a team. Professional, reliable and flexible approach to work. Understanding of the importance of patient confidentiality and data protection.
Desirable
- Previous experience working in a GP Practice, NHS or other healthcare setting. Experience in a reception, customer service or administrative role. Familiarity with GP clinical system - Emis Web, Docman and eConsult.
Person Specification Qualifications Essential Essential Skills and Qualities Excellent verbal and written communication skills. Friendly, compassionate and patient-focused approach. Strong organisational skills and attention to detail. Ability to multitask, prioritise workloads and remain calm under pressure. Good IT skills and confidence using computer-based systems. Ability to work independently and as part of a team. Professional, reliable and flexible approach to work. Understanding of the importance of patient confidentiality and data protection. Desirable Previous experience working in a GP Practice, NHS or other healthcare setting. Experience in a reception, customer service or administrative role. Familiarity with GP clinical system - Emis Web, Docman and eConsult.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Station Road Surgery
Address
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Employer's website
https://srswestwickham.co.uk/ (Opens in a new tab)
Employer details
Employer name
Station Road Surgery
Address
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Employer's website
https://srswestwickham.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: 2449568
Job summary
Medical Receptionist GP Practice
Working days/hours:
Monday - 8am - 13.00pm
Tuesday - 14.00pm - 18.30pm
Thursday - 8.00am - 13.00pm
Friday - 8.00am - 13.00pm
We are looking for a friendly, organised and enthusiastic Medical Receptionist to join our busy GP Practice team.
As the first point of contact for our patients, you will play a vital role in delivering a welcoming, professional and efficient service. Your responsibilities will include managing appointments, handling telephone and face-to-face enquiries, supporting patients with their needs, and carrying out a variety of administrative tasks, including processing clinical correspondence, Docman and eConsult workflows.
We are seeking someone with excellent communication skills, a caring and compassionate approach, and the ability to multitask in a fast-paced environment.
Why join us? You will become part of a supportive and dedicated team where your contribution is valued, and where you can make a real difference to patients and the local community every day.
Main duties of the job
- Provide a friendly, professional and efficient reception service to patients and visitors.
- Manage patient appointments, registrations and general enquiries, both face-to-face and over the telephone.
- Identify and appropriately direct urgent patient requests in accordance with Practice procedures.
- Handle incoming calls, messages and home visit requests, liaising with clinical staff as required.
- Undertake general administrative duties, including processing clinical tasks, correspondence, Docman and eConsult workflows.
- Maintain accurate and up-to-date patient records, including data entry, scanning and filing documentation.
- Process payments for private services and issue receipts where required.
- Maintain patient confidentiality and comply with Practice policies, data protection and safeguarding requirements.
- Support the wider Practice team to ensure the smooth running of daily operations and delivery of high-quality patient care.
- Maintain a clean, tidy and welcoming reception and waiting room environment.
About us
Station Road Surgery is a friendly and well-established GP practice based in West Wickham. We are committed to providing high-quality patient care and pride ourselves on delivering a professional, compassionate, and patient-centred service. Our dedicated team works collaboratively to support the health and wellbeing of our local community.
We are looking for a dynamic, enthusiastic and motivated individual to join our Reception Team to work in our GP Surgery in West Wickham, Bromley. As the first point of contact for patients, you will play a vital role in providing excellent customer service and ensuring the smooth day-to-day running of the practice.
Details
Date posted
26 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4354-26-0000
Job locations
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Job description
Job responsibilities
Key Responsibilities1. Reception and Patient Services
- Provide a welcoming, courteous and efficient reception service to patients and visitors.
- Respond to patient enquiries in person and over the telephone, providing accurate information and assistance.
- Book, amend and cancel appointments, including new and follow-up appointments, in accordance with Practice procedures.
- Use effective communication skills and sound judgement to identify patients requiring urgent attention, ensuring they are directed appropriately without disrupting the smooth running of the Practice.
- Explain Practice procedures, registration requirements and services to new and temporary patients, ensuring all necessary documentation is completed.
- Maintain a clean, tidy and welcoming reception and waiting room environment.
2. Telephone and Communication
- Answer incoming telephone calls promptly and professionally, directing enquiries to the appropriate person or department.
- Take accurate messages and ensure they are communicated to the relevant team members in a timely manner.
- Liaise with the Duty Doctor regarding home visit requests, following Practice protocols.
- Communicate effectively and sensitively with patients, carers, healthcare professionals and external organisations.
- Handle confidential and sensitive information with discretion and professionalism.
3. Administrative Duties
- Undertake a range of general administrative duties to support the efficient operation of the Practice.
- Process clinical and administrative tasks accurately and within agreed timescales.
- Manage and action Docman correspondence and workflows, ensuring documents are appropriately processed and allocated.
- Monitor and process eConsult requests in accordance with Practice procedures, escalating clinical concerns to the appropriate team members.
- Enter and update patient information accurately on the clinical computer system.
- Scan and attach incoming correspondence and relevant documentation to the correct patient medical records.
- Support the clinical and administrative teams with other duties as required.
4. Patient Records and Information Management
- Maintain accurate, complete and up-to-date patient records in accordance with Practice policies.
- Retrieve, organise and re-file paper medical records where required, ensuring appropriate filing procedures are followed.
- Ensure patient records and documentation are maintained in good condition and stored securely.
- Handle all patient information in accordance with confidentiality requirements, UK GDPR and Practice information governance policies.
5. Payments and Private Services
- Provide patients with information regarding fees for private and non-NHS services.
- Accept payments, issue receipts and maintain accurate records of transactions in accordance with Practice procedures.
6. Teamwork and General Responsibilities
- Work collaboratively with GPs, nurses, administrative colleagues and the wider Practice team to ensure a high standard of patient service.
- Support colleagues during busy periods and contribute to the effective day-to-day running of the Practice.
- Follow all Practice policies and procedures, including safeguarding, health and safety, infection prevention and control, and confidentiality.
- Attend relevant training, staff meetings and development activities as required.
- Undertake any other reasonable duties appropriate to the role, as directed by the Practice Manager or the Partners.
Job description Job responsibilities Key Responsibilities1. Reception and Patient ServicesProvide a welcoming, courteous and efficient reception service to patients and visitors.Respond to patient enquiries in person and over the telephone, providing accurate information and assistance.Book, amend and cancel appointments, including new and follow-up appointments, in accordance with Practice procedures.Use effective communication skills and sound judgement to identify patients requiring urgent attention, ensuring they are directed appropriately without disrupting the smooth running of the Practice.Explain Practice procedures, registration requirements and services to new and temporary patients, ensuring all necessary documentation is completed.Maintain a clean, tidy and welcoming reception and waiting room environment.2. Telephone and CommunicationAnswer incoming telephone calls promptly and professionally, directing enquiries to the appropriate person or department.Take accurate messages and ensure they are communicated to the relevant team members in a timely manner.Liaise with the Duty Doctor regarding home visit requests, following Practice protocols.Communicate effectively and sensitively with patients, carers, healthcare professionals and external organisations.Handle confidential and sensitive information with discretion and professionalism.3. Administrative DutiesUndertake a range of general administrative duties to support the efficient operation of the Practice.Process clinical and administrative tasks accurately and within agreed timescales.Manage and action Docman correspondence and workflows, ensuring documents are appropriately processed and allocated.Monitor and process eConsult requests in accordance with Practice procedures, escalating clinical concerns to the appropriate team members.Enter and update patient information accurately on the clinical computer system.Scan and attach incoming correspondence and relevant documentation to the correct patient medical records.Support the clinical and administrative teams with other duties as required.4. Patient Records and Information ManagementMaintain accurate, complete and up-to-date patient records in accordance with Practice policies.Retrieve, organise and re-file paper medical records where required, ensuring appropriate filing procedures are followed.Ensure patient records and documentation are maintained in good condition and stored securely.Handle all patient information in accordance with confidentiality requirements, UK GDPR and Practice information governance policies.5. Payments and Private ServicesProvide patients with information regarding fees for private and non-NHS services.Accept payments, issue receipts and maintain accurate records of transactions in accordance with Practice procedures.6. Teamwork and General ResponsibilitiesWork collaboratively with GPs, nurses, administrative colleagues and the wider Practice team to ensure a high standard of patient service.Support colleagues during busy periods and contribute to the effective day-to-day running of the Practice.Follow all Practice policies and procedures, including safeguarding, health and safety, infection prevention and control, and confidentiality.Attend relevant training, staff meetings and development activities as required.Undertake any other reasonable duties appropriate to the role, as directed by the Practice Manager or the Partners.
Person Specification
Qualifications
Essential
- Essential Skills and Qualities
- Excellent verbal and written communication skills.
- Friendly, compassionate and patient-focused approach.
- Strong organisational skills and attention to detail.
- Ability to multitask, prioritise workloads and remain calm under pressure.
- Good IT skills and confidence using computer-based systems.
- Ability to work independently and as part of a team.
- Professional, reliable and flexible approach to work.
- Understanding of the importance of patient confidentiality and data protection.
Desirable
- Previous experience working in a GP Practice, NHS or other healthcare setting.
- Experience in a reception, customer service or administrative role.
- Familiarity with GP clinical system - Emis Web, Docman and eConsult.
Person Specification Qualifications Essential Essential Skills and Qualities Excellent verbal and written communication skills. Friendly, compassionate and patient-focused approach. Strong organisational skills and attention to detail. Ability to multitask, prioritise workloads and remain calm under pressure. Good IT skills and confidence using computer-based systems. Ability to work independently and as part of a team. Professional, reliable and flexible approach to work. Understanding of the importance of patient confidentiality and data protection. Desirable Previous experience working in a GP Practice, NHS or other healthcare setting. Experience in a reception, customer service or administrative role. Familiarity with GP clinical system - Emis Web, Docman and eConsult.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Station Road Surgery
Address
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Employer's website
https://srswestwickham.co.uk/ (Opens in a new tab)
Employer details
Employer name
Station Road Surgery
Address
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Employer's website
https://srswestwickham.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2438372
Job summary
Medical Secretary (Job Share) -Monday 7.5hrs and Tuesday 7.5hrs. Total hours per week 15hrs.
The Medical Secretary plays a vital role in supporting the GPs and clinicians within the Practice, ensuring that administrative and secretarial tasks are managed efficiently and professionally. The successful candidate will be highly organised, able to prioritise a busy workload, and committed to providing excellent support to the clinical team.
This role involves handling highly confidential and sensitive patient information on a daily basis. As such, discretion, professionalism, and a strict commitment to confidentiality are essential.
The position can be fast-paced and demanding at times, requiring the ability to remain calm under pressure, manage competing priorities, and work effectively in a busy healthcare environment. In return, it offers the opportunity to make a meaningful contribution to patient care and be part of a supportive practice team.
Please note: This is a job share position. The successful candidate will be expected to provide cover for their job-share colleague during periods of annual leave and sickness absence, subject to operational requirements.
Main duties of the job
Audio typing and preparing accurate, professional referral letters, clinic correspondence, medical reports, and standard forms. Maintaining electronic and manual records, processing urgent referrals through the NHS e-Referral Service (eRS), managing worklists, and undertaking Two Week Wait (2WW) safety-netting. Liaising with hospitals, community services, and patients regarding referrals, appointments, and enquiries. Processing medical, insurance, and Subject Access Request (SAR) reports. Monitoring and actioning clinical system tasks, Docman, eConsult, and secretarial trays. Coding FOBT and cervical screening results accurately. Providing colleague cover, prioritising workloads, meeting deadlines, and delivering an efficient, patient-focused service. Undertaking other reasonable duties as required.
About us
Station Road Surgery is a friendly and well-established GP practice based in West Wickham. We are committed to providing high-quality patient care and pride ourselves on delivering a professional, compassionate, and patient-centered service. Our dedicated team works collaboratively to support the health and wellbeing of our local community. We are looking for a dynamic, enthusiastic and motivated individual to join our Secretarial Team to work in our GP Surgery in West Wickham, Bromley.
We use EMIS Web & Docman as our clinical system. Knowledge of these clinical systems is ideal but not essential, as training will be provided.
Details
Date posted
20 October 2026
Pay scheme
Other
Salary
£13.32 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4354-0001
Job locations
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Job description
Job responsibilities
The main duties include:
- Audio typing of referral letters, clinic correspondence, and medical reports.
- Producing letters, reports, and other documentation that are accurate, professional, and grammatically correct.
- Producing standard forms from computerised patient records.
- Maintaining accurate records of correspondence, both electronically and manually.
- Emailing urgent referral letters and supporting documentation via the NHS e-Referral Service (eRS).
- Processing eRS referrals and managing eRS worklists to ensure timely action and follow-up.
- Undertaking Two Week Wait (2WW) safety-netting activities to ensure referrals are tracked and monitored appropriately.
- Liaising with local hospitals, community services, and patients regarding referrals, appointments, and clinic correspondence.
- Dealing with patient enquiries relating to referrals, appointments, and hospital correspondence.
- Handling general telephone enquiries in a professional and courteous manner.
- Assisting with the processing of medical reports, insurance reports, and Subject Access Requests (SARs).
- Monitoring secretarial workflows and ensuring referrals and correspondence received via Docman/eConsult/clinical system tasks and secretarial trays are actioned appropriately.
- Providing cover for secretarial colleagues during periods of annual leave, sickness, or other absence.
- Prioritising workload effectively and working to tight deadlines in a busy healthcare environment.
- Ensuring the provision of a smooth, efficient, and patient-focused secretarial service to the Practice and its patients.
- Accurately coding and FOBT and cervical screening results within the clinical system in accordance with Practice protocols and national screening programme requirements.
Undertake such other duties as may reasonably be required by the Practice to ensure the smooth, safe, and efficient running of services.
Job description Job responsibilities The main duties include: Audio typing of referral letters, clinic correspondence, and medical reports. Producing letters, reports, and other documentation that are accurate, professional, and grammatically correct. Producing standard forms from computerised patient records. Maintaining accurate records of correspondence, both electronically and manually. Emailing urgent referral letters and supporting documentation via the NHS e-Referral Service (eRS). Processing eRS referrals and managing eRS worklists to ensure timely action and follow-up. Undertaking Two Week Wait (2WW) safety-netting activities to ensure referrals are tracked and monitored appropriately. Liaising with local hospitals, community services, and patients regarding referrals, appointments, and clinic correspondence. Dealing with patient enquiries relating to referrals, appointments, and hospital correspondence. Handling general telephone enquiries in a professional and courteous manner. Assisting with the processing of medical reports, insurance reports, and Subject Access Requests (SARs). Monitoring secretarial workflows and ensuring referrals and correspondence received via Docman/eConsult/clinical system tasks and secretarial trays are actioned appropriately. Providing cover for secretarial colleagues during periods of annual leave, sickness, or other absence. Prioritising workload effectively and working to tight deadlines in a busy healthcare environment. Ensuring the provision of a smooth, efficient, and patient-focused secretarial service to the Practice and its patients. Accurately coding and FOBT and cervical screening results within the clinical system in accordance with Practice protocols and national screening programme requirements. Undertake such other duties as may reasonably be required by the Practice to ensure the smooth, safe, and efficient running of services.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- General Practice experience
Desirable
- We use EMIS Web & Docman as our clinical system. Knowledge of these clinical systems is ideal but not essential, as training will be provided.
Person Specification
Essential
- Highly organised, with excellent attention to detail.
- Ability to prioritise and manage a busy workload effectively, meeting deadlines in a fast-paced environment.
- Committed to providing high-quality administrative and secretarial support to the clinical team.
- A reliable and supportive team player who works collaboratively with colleagues.
- Excellent verbal and written communication skills, with a professional and courteous approach to patients and colleagues.
Person Specification Qualifications Essential GCSE grade A to C in English and Maths General Practice experience Desirable We use EMIS Web & Docman as our clinical system. Knowledge of these clinical systems is ideal but not essential, as training will be provided. Person Specification Essential Highly organised, with excellent attention to detail. Ability to prioritise and manage a busy workload effectively, meeting deadlines in a fast-paced environment. Committed to providing high-quality administrative and secretarial support to the clinical team. A reliable and supportive team player who works collaboratively with colleagues. Excellent verbal and written communication skills, with a professional and courteous approach to patients and colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Station Road Surgery
Address
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Employer's website
https://srswestwickham.co.uk/ (Opens in a new tab)
Employer details
Employer name
Station Road Surgery
Address
74 Station Road
West Wickham
Kent
BR4 0PU
United Kingdom
Employer's website
https://srswestwickham.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0468-26-0011
Job summary
This is a position for a newly qualified, enthusiastic, and forward-thinking GP to join the Calder & Ryburn PCN, Calderdale within West Yorkshire.
This post will require you to work across different practices within the PCN all of which are rated as Good with CQC. This presents a great opportunity to gain valuable experience and insight of the workings and culture within different practices.
We are a Sponsor Organisation for the employment of Skilled Workers.
A training budget of £3,000 will be invested in your development during this contract. We will work with you to tailor a package of training support and study leave that will give you the necessary skills, knowledge, and understanding to thrive in these early years of your career.
Between 4 and 8 sessions per week (full time/part time please state the number of sessions as a preference in your application).
Main duties of the job
At Pennine GP Alliance, we are committed to fair, transparent, and person-led recruitment. While we use digital tools to support our recruitment processes, we want to be clear that no shortlisting or hiring decisions are made solely by artificial intelligence (AI). We understand that AI can be a useful tool for applicants when preparing applications; however, your submission must represent your own experience, achievements, and professional perspective. Applications that appear to be entirely written by AI may not be considered. We encourage candidates to use AI responsibly - as a support tool, not a replacement for your own insight and input.
You will undertake several duties governed by the GMS contract including:
- You will manage a caseload and work autonomously on a day-to-day basis. To support your development, you will have a dedicated GP assigned to carry out professional supervision.
- Face to face and telephone consultations.
- Patient home visits and care home visits.
- Checking and signing repeat prescriptions.
- Administrative tasks namely dealing with queries, paperwork, and correspondence as required.
- Cover all clinical management of in-surgery patients as appropriate including initiating investigations, reviewing results and make referrals to secondary care or to other providers as appropriate.
- Develop care and treatment plans in consultation with patients.
About us
Pennine GP Alliance is a member-led organisation representing 19 GP practices across Calderdale, organised into five Primary Care Networks (PCNs). Together, our member practices care for a combined population of over 223,000 registered patients.
We work extremely closely with general practice but also in partnership with other local healthcare providers with a purpose to ensure viable GP services remain at the heart of local communities, providing sustainable and high-quality patient-focused healthcare.
Join our team and experience a workplace that truly values growth, collaboration, and impact. We take pride in fostering a supportive and inclusive environment where every team member is encouraged to listen, learn, and lead. Together were dedicated to delivering better outcomes for GP practices, and ultimately for the people of Calderdale.
At our organisation, your professional growth matters we are committed to providing the resources and opportunities you need for continuous development, ensuring you thrive both in your role and your career.
We look forward to receiving your application to join our team of over 100 employees.
Details
Date posted
18 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0468-26-0011
Job locations
Station Road Surgery
Station Road
SOWERBY BRIDGE
West Yorkshire
HX6 3AB
United Kingdom
Bankfield Surgery
15 Huddersfield Road
ELLAND
West Yorkshire
HX5 9BA
United Kingdom
Job description
Job responsibilities
- In accordance with the PCN/Practice timetable, as agreed, you will make yourself available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care professionals within the Practice or external organisations.
- Assessing the health needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness.
- Contributing to QQOF requirements and recording data appropriately.
- Contributing to PCN requirements and recording data appropriately.
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health-related illnesses.
- Screening patients for health education.
- Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes and contributing notes to the practice audit programme as required.
- Compiling and issuing computer generated acute and repeat prescriptions.
- Prescribing in accordance with the accepted prescribing formulary whenever clinically appropriate.
- Take responsibility for some aspects of the clinical work within the team including co-ordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
- Undertake normal duties and responsibilities associated with a GP working within primary care, as set by Royal College of General Practitioners, General Medical Council, all other Royal Colleges and councils applicable to the staff groups working within the Practice, Department of Health, Integrated Care Boards and all other regulatory and standard setting organisations.
Job description
Job responsibilities
- In accordance with the PCN/Practice timetable, as agreed, you will make yourself available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care professionals within the Practice or external organisations.
- Assessing the health needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness.
- Contributing to QQOF requirements and recording data appropriately.
- Contributing to PCN requirements and recording data appropriately.
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health-related illnesses.
- Screening patients for health education.
- Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes and contributing notes to the practice audit programme as required.
- Compiling and issuing computer generated acute and repeat prescriptions.
- Prescribing in accordance with the accepted prescribing formulary whenever clinically appropriate.
- Take responsibility for some aspects of the clinical work within the team including co-ordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
- Undertake normal duties and responsibilities associated with a GP working within primary care, as set by Royal College of General Practitioners, General Medical Council, all other Royal Colleges and councils applicable to the staff groups working within the Practice, Department of Health, Integrated Care Boards and all other regulatory and standard setting organisations.
Person Specification
Other Requirements
Essential
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
Qualifications
Essential
- Must be a qualified GP within 2 years of registration.
- MRCGP
- Full GMC registration
- Performers List Registration
- No previous substantive posts as a GP prior to this application
- Clear Enhanced DBS Check
- UK driving licence with access to own car
Experience
Essential
- Experience of working within the NHS and with the general public
- Well developed IT skills and an enthusiasm for new applications and software
- Good time management and highly organised
- Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
- Interest in quality improvement work
- Able to obtain and analyse complex technical information
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
- Able to work under pressure and to meet deadlines
- Produce timely and informative reports
- Work effectively independently and as a team member
- Demonstrates accountability for delivering professional expertise and direct service provision
Desirable
- Working knowledge of the NHS and care system in Calderdale
- Understanding the demographics and needs of patients locally
Other Requirements
Essential
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
Person Specification
Other Requirements
Essential
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
Qualifications
Essential
- Must be a qualified GP within 2 years of registration.
- MRCGP
- Full GMC registration
- Performers List Registration
- No previous substantive posts as a GP prior to this application
- Clear Enhanced DBS Check
- UK driving licence with access to own car
Experience
Essential
- Experience of working within the NHS and with the general public
- Well developed IT skills and an enthusiasm for new applications and software
- Good time management and highly organised
- Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
- Interest in quality improvement work
- Able to obtain and analyse complex technical information
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
- Able to work under pressure and to meet deadlines
- Produce timely and informative reports
- Work effectively independently and as a team member
- Demonstrates accountability for delivering professional expertise and direct service provision
Desirable
- Working knowledge of the NHS and care system in Calderdale
- Understanding the demographics and needs of patients locally
Other Requirements
Essential
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine GP Alliance
Address
Station Road Surgery
Station Road
SOWERBY BRIDGE
West Yorkshire
HX6 3AB
United Kingdom
Employer's website
https://penninegpa.co.uk/ (Opens in a new tab)
Employer details
Employer name
Pennine GP Alliance
Address
Station Road Surgery
Station Road
SOWERBY BRIDGE
West Yorkshire
HX6 3AB
United Kingdom
Employer's website
https://penninegpa.co.uk/ (Opens in a new tab)
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