Job summary

To deliver a full cleaning service within the practice, at the set-down times, in line with extant policies and procedures, ensuring a clean environment for patient care, in accordance with the NHS National Specification of Cleaning Standards.

Main duties of the job

The following are the core responsibilities of the cleaner. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a.Ensure where applicable areas are:

Vacuumed

Damp mopped

Damp dusted

Glass and mirrors cleaned

Tiled areas washed

Painted surfaces cleaned

b.Safely empty and subsequently clean clinical and general waste bins, ensuring waste is placed in the appropriate receptacle

c.Adhere to the periodic cleaning schedule, ensuring all activities are completed

d.Use cleaning equipment in a safe and effective manner, adhering to manufacturers instructions

e.Replenish all consumable items (hand towels, toilet roll etc.) as required

f.Adhere to the colour coding system for cleaning equipment at all times, seeking appropriate guidance if required

g.Ensure all cleaning materials are stored in a safe and secure manner, adhering to COSHH, H&S and other legislative acts and guidance

h.As required, undertake legionella flushing of systems within the practice

i.Report any faulty equipment to line management in a timely manner

Report any defects found during the cleaning process to line management in a timely manner

About us

We are a large innovative and friendly GMS practice in North Dorset who are big on development, invest in our team and are keen to create opportunities for career development through routes such as portfolio working and giving autonomy to take the lead and use initiative. As a partnership we have demonstrated our commitment to diversification from the traditional model, having both an Advanced Nurse Practitioner & a Clinical Pharmacist as partners in our organisation.

We are passionate about giving all our team a voice and input into the way we work and provide care for our community. We are very fortunate to have a large MDT already and recognise the importance of a holistic approach to health care. We have been part of The Altogether Better Programme and now have a team of health champions and social prescribers which support this approach.

We are a fun loving practice, looking for like minded enthusiasts to come and join us and deliver healthcare embracing new models of care.

Located in a beautiful part of North Dorset (Shaftesbury and Sturminster Newton and surrounding areas), we enjoy excellent transport links, fantastic local schools (both state and private) and the coast is within easy reach for sailing, diving and outdoor pursuits

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£24,852.66 to £25,106.85 a year Pro rata depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A2355-26-0015

Job locations

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

The Blackmore Vale Partnership

Abbey View Medical Centre

Salisbury Road

SHAFTESBURY

Dorset

SP7 8DH

United Kingdom

Job description

Job responsibilities

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Safety, Health, Environment and Fire (SHEF)

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Job description Job responsibilities ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataSafety, Health, Environment and Fire (SHEF)The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures. This will include:Using personal security systems within the workplace according to practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsActively reporting of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders roleUndertaking periodic infection control training (minimum annually)Reporting potential risks identifiedDemonstrate due regard for safeguarding and promoting the welfare of children.Equality and DiversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional DevelopmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workInduction TrainingOn arrival at the practice all personnel are to complete a practice induction programme.QualityThe post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunicationThe post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognise peoples needs for alternative methods of communication and respond accordinglyContribution to the implementation of services:The post-holder will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate.

Person Specification

Other requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check or provided by BVP if successfully employed

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty

Experience

Essential

• Experience working with the general public

Desirable

• Experience working in a healthcare setting

Qualifications

Essential

• Basic standard of general education

Desirable

• City & Guilds Level 2 or a related cleaning qualification

Person Specification Other requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check or provided by BVP if successfully employed Personal Qualities Essential Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Experience Essential Experience working with the general public Desirable Experience working in a healthcare setting Qualifications Essential Basic standard of general education Desirable City & Guilds Level 2 or a related cleaning qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Job summary

Opportunity to work across all our sites engaging with a wide range of different multi-agency professionals to proactively support people with frailty and Long-Term Conditions.

We currently have an exciting opportunity for an enthusiastic and forward-thinking Registered Nurse who is looking to enhance and develop their career in the primary care setting. We need you to help us develop a proactive approach to population health management to identify people who require quality care to manage the impact of their condition. We offer a structured holistic assessment to those identified to be most at risk.

You will be working as an autonomous practitioner as well as collaboratively with the wider integrated frailty service offered by our community colleagues. You will work as part of our Frailty Service within our Wellbeing Team and other practice staff to make this a key role in delivering care to this patient cohort.

We are a large innovative, forward thinking, and friendly practice based in both Shaftesbury and Sturminster Newton. We invest in our team members and are keen to create opportunities to encourage autonomy for you to take a leadership role using your initiative in service development. As a partnership, we are committed to demonstrate diversification from the traditional model of primary care to a multi-disciplinary, holistic approach to care.

Main duties of the job

To assess, plan, implement and evaluate care plans for patients; promoting proactive independence and autonomy; working within a multi-disciplinary team.

To build and continually advance own clinical knowledge, skill and competence based on current evidence through educational programmes.

Provide specialist advice around the management of fragility to others.

To work in collaboration with other professionals within our neighbourhood to deliver and ensure proactive care is provided appropriately to our population

To demonstrate clinical effectiveness of service delivery by use of evidence-based practice and outcome measures.

To have the skills to take a history, assess, examine, diagnose, and develop a management plan.

To recognise, assess and manage risk across the immediate and wider working environment and make appropriate decisions autonomously ensuring statutory requirements are met.

To be responsible for patient safety through knowledge of systems, legal requirements and understanding of litigation.

To communicate effectively verbally and in written form in the exchange of highly complex, sensitive, or contentious information in demanding situations using de-escalation, mediation, resolution, and professional Duty of Candour.

To evaluate care, taking appropriate action leading to improvement in quality standards through clinical audit, root cause analysis and dealing with complaints.

Full job description and person specification to follow.

About us

We are located in a beautiful part of North Dorset with excellent links both road and rail with London. There are fantastic local schools both state and private. The coast is within easy reach for sailing, diving and outdoor pursuits.

Youll be based across our Blackmore Vale Partnership surgeries (Sturminster Newton, Shaftesbury & Marnhull). Hours are Monday to Friday during the day, and a full driving licence is needed.

If you think youd be a great fit, wed love to hear from you! For an informal chat or more details, email us at [email protected].

Please be aware the advert will close earlier than advertised if sufficient applications are received.

If you have not heard within 3 weeks of this date please assume that you have been unsuccessful this time.

Job summary

Patient Services Team (Care Coordinator)

Permanent Flexible Contract.

35 fixed hours, flexible days, across sites.

Enjoy the variety of a role where no two days are the same. Youll work varied weekly shifts between 7:45am and 18:30pm, with your rota provided four weeks in advance, giving you plenty of time to plan ahead. With different shift patterns throughout the week, youll benefit from a role that offers both structure and variety.

Join Our Patient Services Team

Were looking for enthusiastic and dedicated individuals to join our high-performing, patient-focused Patient Services Team.

This is a varied and rewarding role that involves supporting many aspects of General Practice (but not all at once dont worry!). Depending on your shift, your responsibilities may include:

Welcoming and assisting patients at the front desk

Answering incoming calls or contacting patients to offer appointments

Carrying out essential admin tasks such as registering new patients or supporting our screening programmes.

If you're looking for a variable role that fits around other commitments, this could be the perfect opportunity for you.

Main duties of the job

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Working as part of the Patient Services Team in a range of duties including answering the telephone, supporting the clinical team when triaging, responding to patient queries, providing face to face support for patients attending the Practices.

Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.

Register new patients and temporary patients, making sure all the relevant paperwork is completed, and new patient appointments are made.

The provision of clerical support to clinical staff and other members of the practice team.

Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated Healthcare agencies.

A developmental role in nature and will evolve so the post holders will need to demonstrate flexibility and adaptability to working in a dynamic environment.

About us

We are located in a beautiful part of North Dorset with excellent links both road and rail with London. There are fantastic local schools both state and private. The coast is within easy reach for sailing, diving and outdoor pursuits.

You will be based across our Blackmore Vale Partnership surgeries (Sturminster Newton, Shaftesbury & Marnhull). Hours are Monday to Friday during the day, and a full driving licence is needed.

If you think youd be a great fit, wed love to hear from you! For an informal chat or more details, email us at [email protected].

Please be aware the advert will close earlier than advertised if sufficient applications are received.

If you have not heard within 3 weeks of this date please assume that you have been unsuccessful this time.

Job summary

Patient Services Team (Care Coordinator)

Permanent Contract.

26.5 Fixed hours, across sites.

Monday 13:00- 18:30

Tuesday 09:00- 17:30

Thursday 7:45- 16:00

Friday 7:45- 13:00 OR 13:15- 18:30 (Rota dependent)

Join Our Patient Services Team

Were looking for enthusiastic and dedicated individuals to join our high-performing, patient-focused Patient Services Team.

This is a varied and rewarding role that involves supporting many aspects of General Practice (but not all at once dont worry!). Depending on your shift, your responsibilities may include:

Welcoming and assisting patients at the front desk

Answering incoming calls or contacting patients to offer appointments

Carrying out essential admin tasks such as registering new patients or supporting our screening programmes.

Looking for a role with set, reliable hours that you can plan your schedule around? This could be the perfect opportunity for you!

Benefits include;

NHS Pension

Free onsite parking

Generous Annual Leave package, of 5 weeks pro rata plus Bank Holidays

Company Sickness and Maternity Leave pay policy (depending on length of service)

Salary Sacrifice Technology Scheme

Salary Sacrifice Cycle Scheme

Salary Sacrifice Car Scheme (salary band dependant)

Main duties of the job

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Working as part of the Patient Services Team in a range of duties including answering the telephone, supporting the clinical team when triaging, responding to patient queries, providing face to face support for patients attending the Practices.

Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.

Register new patients and temporary patients, making sure all the relevant paperwork is completed, and new patient appointments are made.

The provision of clerical support to clinical staff and other members of the practice team.

Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated Healthcare agencies.

A developmental role in nature and will evolve so the post holders will need to demonstrate flexibility and adaptability to working in a dynamic environment.

About us

We are located in a beautiful part of North Dorset with excellent links both road and rail with London. There are fantastic local schools both state and private. The coast is within easy reach for sailing, diving and outdoor pursuits.

You will be based across our Blackmore Vale Partnership surgeries (Sturminster Newton, Shaftesbury & Marnhull). Hours are Monday to Friday during the day, and a full driving licence is needed.

If you think youd be a great fit, wed love to hear from you! For an informal chat or more details, email us at [email protected].

Please be aware the advert will close earlier than advertised if sufficient applications are received.

If you have not heard within 3 weeks of this date please assume that you have been unsuccessful this time.