Job summary

We are seeking a highly motivated and experienced Pharmacy Technician to join our friendly and forward-thinking GP practice team. This is an exciting opportunity to play a key role in supporting the safe, effective and efficient use of medicines, working collaboratively with GPs, clinical pharmacists, nurses and the wider multidisciplinary team to deliver high-quality patient care.

The successful candidate will be a registered Pharmacy Technician with relevant primary care or medicines management experience. You will be responsible for supporting medicines optimisation, medication reviews, prescription management processes, medicines reconciliation, clinical system audits, and responding to medication-related queries from patients and healthcare professionals.

This role offers the opportunity to make a real difference to patient outcomes while contributing to the ongoing development of pharmacy services within the practice. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work both independently and as part of a team in a fast-paced primary care environment.

If you are passionate about delivering outstanding patient care, improving medication safety, and supporting innovation within general practice, we would love to hear from you.

Main duties of the job

You will support the delivery of high-quality, safe and effective medicines management services within the practice. Working closely with GPs, Clinical Pharmacists and the wider multidisciplinary team, you will help optimise prescribing, improve patient outcomes and ensure medicines are used safely and efficiently.

Key responsibilities include medicines reconciliation following hospital discharges and outpatient appointments, supporting medication reviews, managing prescription and medication queries, and processing repeat prescriptions in line with practice protocols. You will undertake clinical audits and system searches to support prescribing safety, QOF and quality improvement activities, monitor and action medication safety alerts and MHRA guidance, and support monitoring and recall systems for patients receiving long-term medications.

The role also involves liaising with secondary care providers, community pharmacies and other healthcare professionals to resolve medication-related issues, maintaining accurate patient records, ensuring compliance with information governance and medicines management policies, and contributing to service development initiatives that enhance patient care and operational efficiency.

The successful candidate will be GPhC registered, demonstrate excellent communication and organisational skills, possess strong attention to detail, and be committed to delivering safe, effective and patient-centred care within a busy primary care environment.

About us

Chesser Surgery is serving approximately 6,300 patients across the local community. Founded by the Chesser family almost 100 years ago, the practice has a strong tradition of providing high-quality, personalised primary care and remains committed to delivering accessible, patient-centred healthcare.

Chesser Surgery offers a comprehensive range of NHS primary care services, including chronic disease management, preventative healthcare, vaccinations and immunisations, medication management, health promotion, and support for patients with long-term conditions.

As a modern, forward-thinking practice, Chesser Surgery embraces digital healthcare solutions, including online consultations, electronic prescribing, and NHS App services, helping patients access care conveniently and efficiently. The practice works closely with community pharmacies, local healthcare providers and multidisciplinary teams to ensure patients receive safe, coordinated and effective care.

The team is dedicated to continuous improvement, clinical excellence and maintaining a supportive environment for both patients and staff. Chesser Surgery promotes a culture of professionalism, compassion and teamwork, with a focus on delivering high standards of care while responding to the evolving healthcare needs of the local population.

Details

Date posted

30 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

A4431-26-0007

Job locations

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT

United Kingdom

Job description

Job responsibilities

As an Experienced Pharmacy Technician, you will play a key role in delivering high-quality, safe and effective medicines management services within the practice. Working collaboratively with GPs, Clinical Pharmacists and the wider multidisciplinary team, you will support medicines optimisation, improve patient outcomes and help ensure prescribing processes are safe, efficient and patient-centred.

Key responsibilities include:

• Supporting medicines reconciliation following hospital discharge, outpatient appointments and other transitions of care.
• Assisting with medication reviews and identifying patients who may require review by a GP or Clinical Pharmacist.
• Managing medication and prescription queries from patients, carers, community pharmacies and healthcare professionals.
• Processing and reviewing repeat prescription requests in accordance with practice protocols and national guidance.
• Undertaking clinical audits, searches and quality improvement projects to support prescribing safety, QOF requirements and contractual obligations.
• Monitoring and actioning medication safety alerts, MHRA guidance, recalls and prescribing updates.
• Supporting the monitoring and recall of patients prescribed medicines requiring regular review or blood test monitoring.
• Liaising with secondary care providers, community pharmacies, care homes and community services to resolve medication-related issues.
• Maintaining accurate and up-to-date clinical records in line with information governance, data protection and medicines management policies.
• Supporting medicines optimisation initiatives, service development projects and the ongoing improvement of pharmacy services within the practice.
• Contributing to the delivery of safe, effective and efficient patient care while promoting best practice in medicines management.

The successful candidate will possess excellent communication and organisational skills, a strong attention to detail, and the ability to work independently and as part of a multidisciplinary team. A commitment to delivering high-quality, patient-centred care and maintaining professional standards is essential.

Job description Job responsibilities As an Experienced Pharmacy Technician, you will play a key role in delivering high-quality, safe and effective medicines management services within the practice. Working collaboratively with GPs, Clinical Pharmacists and the wider multidisciplinary team, you will support medicines optimisation, improve patient outcomes and help ensure prescribing processes are safe, efficient and patient-centred.Key responsibilities include:Supporting medicines reconciliation following hospital discharge, outpatient appointments and other transitions of care.Assisting with medication reviews and identifying patients who may require review by a GP or Clinical Pharmacist.Managing medication and prescription queries from patients, carers, community pharmacies and healthcare professionals.Processing and reviewing repeat prescription requests in accordance with practice protocols and national guidance.Undertaking clinical audits, searches and quality improvement projects to support prescribing safety, QOF requirements and contractual obligations.Monitoring and actioning medication safety alerts, MHRA guidance, recalls and prescribing updates.Supporting the monitoring and recall of patients prescribed medicines requiring regular review or blood test monitoring.Liaising with secondary care providers, community pharmacies, care homes and community services to resolve medication-related issues.Maintaining accurate and up-to-date clinical records in line with information governance, data protection and medicines management policies.Supporting medicines optimisation initiatives, service development projects and the ongoing improvement of pharmacy services within the practice.Contributing to the delivery of safe, effective and efficient patient care while promoting best practice in medicines management.The successful candidate will possess excellent communication and organisational skills, a strong attention to detail, and the ability to work independently and as part of a multidisciplinary team. A commitment to delivering high-quality, patient-centred care and maintaining professional standards is essential.

Person Specification

Experience

Essential

• 3 year experience in a hospital, community or primary care pharmacy as a senior pharmacy technician

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• GPhC Registered Pharmacy Technician
• BTEC/NVQ level 3 or equivalent in pharmacy services
• Minimum 3 year experience in a hospital, community or primary care pharmacy
• Experience with clinical computing systems.
• Experience with basic clinical information.
• Experience of working in a constantly changing environment.
• Computer literate: able to work with Word/Excel and e-mail.
• Methodical approach. Attention to detail in the compiling and verification of data.

Desirable

• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP)
• Sound knowledge/Experience of working in a GP Practice.
• EMIS user skills
• Understanding of QOF

Person Specification Experience Essential 3 year experience in a hospital, community or primary care pharmacy as a senior pharmacy technician Desirable Experience of working in primary care Experience of working in a GP practice Qualifications Essential GPhC Registered Pharmacy Technician BTEC/NVQ level 3 or equivalent in pharmacy services Minimum 3 year experience in a hospital, community or primary care pharmacy Experience with clinical computing systems. Experience with basic clinical information. Experience of working in a constantly changing environment. Computer literate: able to work with Word/Excel and e-mail. Methodical approach. Attention to detail in the compiling and verification of data. Desirable Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) Sound knowledge/Experience of working in a GP Practice. EMIS user skills Understanding of QOF

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Chesser Surgery

Address

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT

United Kingdom

Employer's website

https://www.mysurgerywebsite.co.uk/index.aspx?p=H85021 (Opens in a new tab)

Employer details

Employer name

The Chesser Surgery

Address

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT

United Kingdom

Employer's website

https://www.mysurgerywebsite.co.uk/index.aspx?p=H85021 (Opens in a new tab)

Job summary

The Care Navigator is primarily responsible for undertaking a wide range of reception duties and the provision of general support to the wider multi-professional team. A sound professional working relationship will be required with the GPs and staff working within the Practice. We are expanding the reception team and the role requires high levels of organisation and excellent interpersonal skills.

The role includes:

• Greeting and signposting patients
• Effective use of the appointments system, booking appointments and processing information
• Acting as the central point of contact for patients
• Liaising with multi-professional team members and external agencies such as secondary care
• Familiarity with Docman and EMIS Web clinical software systems

Main duties of the job

Main duties of the job

The post requires excellent communication skills, high levels of organisation and attention to detail as well as the ability to exercise tact, discretion and initiative. The ability to work under pressure and as part of a team are equally important.

The Practice will support continuing education and professional development in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice.

About us

The Chesser Surgery's priority is to provide the highest standard of clinical care to the 6200 patients registered with the Practice. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

We aim to:

provide high quality clinical care

meet our patients needs

act with integrity and complete confidentiality

be courteous, approachable, friendly and accommodating

ensure we provide safe and effective services and environments

to put patient care at the centre of what we do

to maintain a motivated and skilled workforce

use feedback, monitoring and auditing to continuously improve our services

treat all patients and staff with dignity, respect and honesty

Job summary

HOURS WE ARE RECRUITING FOR:

MONDAY 8AM-4:30PM

TUESDAY 8AM-4:30PM

WEDNESDAY 8AM-5:30PM

The Receptionist is primarily responsible for undertaking a wide range of reception duties and the provision of general support to the wider multi-professional team. A sound professional working relationship will be required with the GPs and staff working within the Practice. We are expanding the reception team and the role requires high levels of organisation and excellent interpersonal skills.

The role includes:

• Greeting and signposting patients
• Effective use of the appointments system, booking appointments and processing information
• Acting as the central point of contact for patients
• Liaising with multi-professional team members and external agencies such as secondary care
• Familiarity with Docman and EMIS Web clinical software systems

Main duties of the job

Main duties of the job

The post requires excellent communication skills, high levels of organisation and attention to detail as well as the ability to exercise tact, discretion and initiative. The ability to work under pressure and as part of a team are equally important.

The Practice will support continuing education and professional development in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice.

About us

The Chesser Surgery's priority is to provide the highest standard of clinical care to the 6200 patients registered with the Practice. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

We aim to:

provide high quality clinical care

meet our patients needs

act with integrity and complete confidentiality

be courteous, approachable, friendly and accommodating

ensure we provide safe and effective services and environments

to put patient care at the centre of what we do

to maintain a motivated and skilled workforce

use feedback, monitoring and auditing to continuously improve our services

treat all patients and staff with dignity, respect and honesty