Job description

Job responsibilities

• In accordance with the services needs the post-holder will make him/her-self available to undertake a variety of duties including cervical smear tests, post-operative dressings, HRT reviews, Pill Checks, Immunisations, BP checks, asthma checks and diabetic reviews and spirometry if trained.
• Assessing the health needs of patients with chronic health needs and using your own judgment to assess whether further input is needed.
• Screening patients for disease risk factors and early signs of illness.
• Contributing to QOF requirements and recording data appropriately.
• Contributing to PCN requirements and recording data appropriately.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health related illnesses.
• Screening patients for health education.
• Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes and contributing to the practice audit programme as required.
• Take responsibility for some aspects of the clinical work within the team, for example: coordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
• In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a practice nurse working within primary care, as set by Royal College Nursing and the Nursing and Midwifery Council and councils applicable to the staff within the practice, Department of Health, Clinical Commissioning Groups and all other regulatory and standard setting organisations.

Person Specification

Qualifications

Essential

• Eligible to work in UK
• Able to carry out duties with or without premises adaptation
• NMC registration

Desirable

• Other postgraduate qualifications (Minor Surgery, Education, Family planning etc)

Experience

Essential

• Experience of working within the NHS, with general public & team working
• Well developed IT skills and an enthusiasm for new applications and software
• Good time management and highly organised
• Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
• Interest in quality improvement work
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
• Able to work under pressure and to meet deadlines
• Experience working within primary care
• Certificates for Practice Nurse Training and cervical Smears Training with relevant registration numbers.
• Work effectively independently and as a team member
• Demonstrates accountability for delivering professional expertise and direct service provision
• Self-Motivation
• Adaptable
• Immunisation status - Hep B / MMR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the service timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the practice or external organisations.
• Assessing the health needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• Contributing to QOF requirements and recording data appropriately.
• Contributing to service requirements and recording data appropriately.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health-related illnesses.
• Screening patients for health education.
• Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes and contributing to the practice audit programme as required.
• Compiling and issuing computer-generated acute and repeat prescriptions using ESP (avoiding physical or hand-written prescriptions whenever possible).
• Prescribing in accordance with the accepted prescribing formulary (or generically) whenever this is clinically appropriate.
• Take responsibility for some aspects of the clinical work within the team, for example coordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
• In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care, as set by Royal College of General Practitioners, General Medical council, all other Royal colleges and councils applicable to the staff within the practice, Department of Health, Clinical Commissioning Groups and all other regulatory and standard setting organisations.

Person Specification

Experience

Essential

• Experience of working within the NHS, with general public & team working
• Well developed IT skills and an enthusiasm for new applications and software
• Good time management and highly organised
• Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
• Interest in quality improvement work
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
• Able to work under pressure and to meet deadlines
• Produce timely and informative reports
• Gain acceptance for Recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course action where there may be significant barriers.
• Work effectively independently and as a team member
• Demonstrates accountability for delivering professional expertise and direct service provision

Qualifications

Essential

• Eligible to work in UK
• Able to carry out duties with or without premises adaptation
• GMC registration
• Other postgraduate qualifications (Minor Surgery, Education, Family planning etc)

Other

Essential

• Self-Motivation
• Adaptable
• Full Driving Licence
• Immunisation status - Hep B / MMR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical Leadership and Decision-Making

• Provide senior clinical oversight for patients referred to the Reactive Care Coordination Hub.
• Undertake timely clinical assessments and determine the most appropriate care pathway to prevent avoidable admissions.
• Support clinical handovers, offering guidance and clarity on patient management plans.
• Review and interpret diagnostic results to inform safe, evidence-based decisions.
• Liaise with the Reactive Care Coordination Hub Consultant, UCR, Virtual Ward, D2A, YLL, GPs, and community providers to coordinate care.
• Participate in joint visits and follow-ups with multidisciplinary teams as required.
• Contribute to the early clinical decision-making process to ensure rapid response and patient safety.

Governance, Quality, and Data

• Record clinical decisions and outcomes accurately in line with SOPs and systems.
• Support the collection of metrics for evaluation of the pilots effectiveness and outcomes.
• Participate in audit, service evaluation, and quality improvement projects.
• Ensure all decisions meet clinical governance and safety standards.

Professional Collaboration and Standards

• Work within a multidisciplinary environment to deliver patient-centred care.
• Communicate effectively with colleagues, patients, and families to ensure shared understanding of care plans.
• Respect professional scopes of practice and ensure safe delegation of clinical responsibilities.
• Contribute to pathway and process improvement across reactive and proactive care models.

Education, Training, and Development

• Maintain professional registration and continuous professional development.
• Participate in induction and relevant system training.
• Support mentoring and case-based learning for colleagues within UCR and the Hub.
• Develop knowledge of frailty assessment and management (training provided if needed).

Indemnity

• Clinical practice will be covered by your own indemnity arrangements if you are employed as a locum.

Working Relationships

The post holder will work closely with:

• Reactive Care Coordination Hub team, including other Clinical staff, Clinical Operational Manager, and administrative coordinators
• UCR, Virtual Ward, D2A, YLL teams and NWL UCR and ICC Hub
• Community nurses, paramedics, therapists, and GPs
• HHCP system partners and acute hospital teams
• Consultant support within the Reactive Care Coordination Hub

Person Specification

Experience

Essential

• Extensive experience in urgent care clinical services
• Extensive experience of virtual clinical consultations
• Ability to plan, co-ordinate and deliver programmes of work on time and to a high standard
• Excellent organisational skills with an attention to detail and an ability to finish tasks completely and to a high standard
• Ability to keep full, accurate and up to date records to a high standard
• Ability to assimilate information quickly and make clear and effective decisions under pressure
• Excellent communication skills, written, verbal and listening explaining, promoting, listening, learning, to / at all levels of the healthcare system
• Ability to motivate and engender trust and team identity
• In depth user knowledge of EMIS

Desirable

• Extensive experience of working in primary care in Hillingdon

Qualifications

Essential

• GMC Registration
• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

UCR

Beaufort House

Cricket Field Road

UXBRIDGE

Middlesex

UB8 1QG

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Key Tasks:

Referrals:

• Promote social prescribing, its role in self-management, addressing health inequalities and the wider determinants of health.

• As part of the PCN multi-disciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.

• Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.

• To work inclusively with the Primary Care Networks member practices, The Confederation, H4All and other members of the multi-disciplinary team.

• Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health access and outcomes and enable a holistic approach to care.

• Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.

• Seek regular feedback about the quality of service and impact of social prescribing on referral agencies.

• Be proactive in encouraging equality and inclusion, through self-referrals and connecting with all diverse local communities, particularly those communities that statutory agencies may find hard to reach.Provide personalised support

• Meet people on a one-to-one basis, making home visits where appropriate within organisations’ policies and procedures. Give people time to tell their stories and focus on ‘what matters to me’. Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a person’s assets.

• To undertake holistic client needs assessments in the surgery, using the Patient Activation Measure (PAM) assessment and the ONS4 Wellbeing questionnaire full training on their use will be provided.

• Be a friendly and engaging source of information about health, wellbeing and prevention approaches.

• Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.

• Work with the person, their families and carers and consider how they can all be supported through social prescribing.

• Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.

• Work with individuals to co-produce a simple personalised support plan to address the person’s health and wellbeing needs – based on the person’s priorities, interests, values, cultural and religious/faith needs and motivations – including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.

• Act as the bridge between health and care workers and local communities in order to make more effective use of social capital. Where appropriate, physically introduce people to culturally appropriate community groups, activities and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.

• Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

• Seek advice and support from the GP supervisor and/or identified individual(s) to discuss patient-related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required. Support community groups and VCSE organisations to receive referrals

Community Development:

• Forge strong links with a wide range of local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on what’s already available to create a menu of diverse community groups and assets, who promote diversity and inclusion.

• Develop supportive relationships with local diverse VCSE organisations, culturally appropriate community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced. Work collectively with all local partners to ensure community groups are strong and sustainable

• Work with commissioners and local partners to identify unmet diverse needs within the community and gaps in community provision. Map community resources and build and build community capacity to meet identified gaps in provision.

• Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience.

• Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.

• To ensure that the Link Worker programme is integrated into Hillingdon’s well-established social prescribing programme, delivered by H4All.

Measuring Effectiveness:

• Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.

• Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.

• Support referral agencies to provide appropriate information about the person they are referring. Provide appropriate feedback to referral agencies about the people they referred.

• Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.

Professional development:

• Work with your supervising GP and/or line manager (if different) to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.

• Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

• Work with your supervising GP to access regular ‘clinical supervision’, to enable you to deal effectively with the difficult issues that people present.

• Involved in one to one meetings with line manager monthly to discuss targets and outcomes achieved.

• Review yearly progress and develop clear plans to achieve results within priorities set by others.

Miscellaneous:

• Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.

• Contribute to the development of policies and plans relating to equality, diversity and health inequalities.

• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

• Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

Person Specification

Experience

Essential

• As per government guidlines it is now mandatory that all staff have been fully vaccinated and can evidence this therefore if you are unable to provide us with evidence of your Covid-19 immunisation record we will be unable to recruit & Its a legal requirement that all new employees have their ID documents physically verified by one of the HR Team therefore any new starters will be expected to attend the office.

Desirable

• Hybrid working style.

Knowledge and Skills

Essential

• Educated to NVQ Level 3, Advanced level or equivalent qualifications or equivalent work experience

Desirable

• Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience in qualifications such as Social Care, Psychology, Sociology, Health Management etc. & Training in motivational coaching and interviewing or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• Provide secretarial/administration support and advice to the Confederation Senior Management Team and Confederation Services:
• Provide administration support for a range of Confederation services
• Work as receptionist to meet and greet all patients arriving on site.
• Undertaking administrative duties such as photocopying, faxing and mail-out distributions.
• Participate in the induction and training of new members of staff and contribute to the Confederation development.
• Act as an ambassador for the Confederation.
• Sorting and prioritising all incoming mail and e-mail
• Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Covering the Patient Services telephone line - using initiative when dealing with phone calls and messages and ensuring any messages are passed onto the appropriate person.
• Booking and maintaining the patient appointment system (EMIS).
• Ensuring maximum appointment utilisation by ensuring requests for appointment cancellations are actioned quickly and coordinating reminder SMS messages.
• Assisting Practices hosting Confederation Services.
• Liaising with local Care Homes, Mental Health Homes, Learning Disability Homes (and Extra Care Housing facilities) to arrange planned visits for residents.
• Undertake diary management duties including arranging and changing appointments, prioritising these as appropriate.
• Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
• Working with all team members in the collection of information for performance reporting on relevant team projects.
• Obtaining and analysing patient feedback where appropriate.
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
• Maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the Confederation.
• Providing guidance and advice on relevant policies and procedures.
• To carry out other appropriate delegated duties as required.
• Work closely with other Confederation colleagues.

Person Specification

Qualifications

Essential

• GCSE Passes at grade C or above or equivalent experience
• Evidence of consistent pattern of learning from education, training and experience.

Experience

Essential

• Significant administrative/ secretarial experience
• Demonstrable experience in dealing with sensitive and confidential information.
• Evidence of working autonomously and as part of a team
• Contribute to the design and development of standard reports
• Experience of working with members of the public or providing customer service support
• Excellent knowledge on IT systems and software programmes such as Outlook, Word, Excel and Powerpoint.
• Working knowledge of EMIS.

Desirable

• Previous experience of working in a Healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

Middlesex

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• Provide high quality consultations to patients in Hillingdon managing acute and chronic disease
• Work with the operations team and Service Clinical Lead to ensure the provision of high quality care
• Work with the Clinical Lead to ensure the clinical safety of the service by provide clinical updates/training/incident reviews when appropriate.
• Complete and provide the analysis of clinical audits as requested by the clinical lead or COD.
• Practise evidence-based medicine, in line with national and locally agreed guidelines
• Conduct patient consultations during the service clinical appointment hours
• Undertake telephone and face to face consultations as required,
• Prescribe in line with local and national guidelines
• Refer patients to secondary/urgent care and additional interventions as appropriate
• Manage long-term conditions and patients with complex problems
• Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle
• Carry out patient testing and screening as required
• Make autonomous clinical decisions relating to patients health needs
• Use communication that is appropriate to the situation, including:
• Communicating sensitively with patients and carers when delivering bad news
• Establishing appropriate communication methods to suit patients and carers level of understanding, cultural/language needs, and preferred communication method
• Anticipating and overcoming barriers to communication, seeking support from other staff members where necessary
• Use appropriate communication skills and style to make patients aware of risk, to obtain consent where necessary, and to ensure patients comply with treatment
• Provide services to the practices patient population to the highest possible standard, in line with competencies and professional code of conduct
• Monitor and maintain the standard of care provided, taking appropriate action if standards are not met, through self- and peer-review, benchmarking and evaluation
• Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery
• Participate in reviewing and responding to complaints, significant events, and other shared learning activities within a structured framework
• Support and mentor staff in training to ensure they deliver the highest standards of care
• Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy
• Work within the service legal framework for identifying vulnerable patients and applying policies relating to treatment of vulnerable patients
• Service-related duties
• Process medical reports, referrals and correspondence
• Record and collect data for audit purposes
• Make timely, clear, computer-based records of consultations and contact with patients
• Maintain administrative records relating to the practice contract, enhanced services and QOF
• Contribute to providing a supportive environment for other staff through informal catch-ups and contact
• Attend and contribute to in-house meetings, including clinical, educational/training-related and administrative meetings
• Attend meetings and events held by external agencies and stakeholders
• Contribute to teaching and training clinical staff as appropriate
• Personal and professional development
• Comply with the GMC Code of Conduct
• Prepare for and complete annual external appraisals
• Prepare for and complete revalidation process
• Act as a mentor and positive role model to students and junior members of staff, sharing information and good practice
• Prioritise own workload and collaborate effectively with others to prioritise team and practice workload
• Keep a portfolio and potentially develop a special interest
• Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection, complaints and feedback
• Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework
• Undertake and contribute to education activities, such as reviewing significant events, clinical audit, protected learning time, video analysis of consultations, etc
• Contribute to education and training of trainee clinical staff and students
• Work to deliver effective and safe care and liaise with GP practices, community services, and secondary care to ensure patients have a good and effective experience of services and care.
• Make recommendations and support the development of the service and to develop it in terms of quality, efficiency, patient experience, and scale; must including continual quality improvement processes.
• Ensure ongoing good governance and delivery of the service reporting incidents and being part of clinical audits
• To always act to support and protect the reputation, safety and sustainability of the Confederation.
• To be available to attend internal team meetings as needed
• To be adaptable and flexible to wherever possible cover ad hoc duties as they arise and are necessary to be completed.
• To work and apply oneself in the best interests of primary care provision in Hillingdon.
• To bring the skills, knowledge and experience they have personally attained and apply them within the clinical operations to the best of their ability and to the interests and duties listed above.
• To contribute to generally in terms of values, behaviours, and attitudes so that the leadership of the team demonstrates the values the Confederation seeks to represent and uphold

Person Specification

Experience

Essential

• Extensive experience in urgent care clinical services
• Extensive experience of virtual clinical consultations
• Ability to plan, co-ordinate and deliver programmes of work on time and to a high standard
• Excellent organisational skills with an attention to detail and an ability to finish tasks completely and to a high standard
• Ability to keep full, accurate and up to date records to a high standard
• Ability to assimilate information quickly and make clear and effective decisions under pressure
• Excellent communication skills, written, verbal and listening explaining, promoting, listening, learning, to / at all levels of the healthcare system
• Ability to motivate and engender trust and team identity
• In depth user knowledge of EMIS

Desirable

• Extensive experience of working in primary care in Hillingdon

Qualifications

Essential

• GMC Registration
• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions
• Plays a key role in vaccination and immunisation programmes within the PCN
• Works within a Multi-Disciplinary Team to support patients with long-term conditions and health inequalities
• Provides clinical support to registered nurses and other healthcare professionals within the PCN
• Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Taking and recording blood pressure, height & weight
• Performing ECGs
• Performing phlebotomy in accordance with local and national guidelines
• Correctly labelling, handling, storing and transporting blood samples in line with pathology requirements
• Assisting with chronic disease monitoring (e.g., diabetes, hypertension, asthma, COPD)
• Conducting NHS health checks and cardiovascular risk assessments
• Assisting GPs and nurses with minor procedures
• Updating patient records and ensuring accurate documentation using clinical systems (e.g., EMIS / SystmOne)
• Maintaining infection prevention and control standards at all times

UK Phlebotomy Skills & Qualifications:

• Competent in phlebotomy for adults
• Knowledge of correct order of draw, appropriate sample bottles, and pathology test requirements
• Understanding of specimen labelling, cold chain requirements, and safe transportation procedures
• Awareness of potential complications (e.g., fainting, haematoma, failed venepuncture) and appropriate escalation procedures
• Knowledge of infection prevention and control, including hand hygiene and use of PPE
• Understanding of health and safety legislation including sharps management and needle-stick injury procedures
• Ability to recognise and escalate abnormal results or clinical concerns appropriately
• Completion of an accredited UK Phlebotomy Training Course or equivalent competency-based training
• Evidence of supervised practice and signed-off competency in venepuncture
• Up-to-date Basic Life Support (BLS) and anaphylaxis training

Personal / Professional Development:

• Post holder must hold a Care Certificate or work towards one
• Evidence of ongoing CPD relevant to clinical practice and phlebotomy
• Participation in an annual individual performance review, including maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others undertaking similar work
• Inform the Lead GP or line manager of any concerns regarding role and professional development needs
• Be aware of own professional boundaries and what to do when these are reached

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Work to practice protocols, national guidelines, and CQC standards
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to team effectiveness by reflecting on activities and suggesting improvements
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other team members how policies, standards and guidelines affect own work
• Participate in clinical audit where appropriate
• Support service development initiatives within the PCN

Person Specification

Qualifications

Essential

• Right to Work in the UK
• GCSE Grade A to C in English and Maths
• Has or willing to work towards a care certificate or equivalent qualification

Experience

Essential

• Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
• Experience of using technology and digital tools

Desirable

• Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
• Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
• Experience of using clinical systems such as EMIS.

Other

Essential

• Self Motivation
• Adaptable
• Immunisation Status HEP B / MMR
• Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip Manor

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• Support coordination of all Brent Training Hub events, peer to peer groups and forums from start to finish including the coordination of timings; logistics/venues; paperwork/admin; communications/advertising, liaising with speakers; attendance and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure smooth running or being point of contact for all queries; etc.
• Support Coordination of student placements; place based placements, SPIN Fellowships, Work Experience/Interns and/or apprenticeships including liaising with host practices; supervisors/mentors; understanding any teaching/accommodation requirements; ensuring all necessary paperwork is signed by all parties; keep accurate and up to date records; quarterly check ins and end of placement evaluations with all parties required; highlight complaints or concerns to Workforce Delivery Manager immediately
• Coordinate the sharing and advertising of information regarding any supervision opportunities inc. SSSA; keep up to date logs of completed training; and where appropriate when renewal is required
• Be aware of the local and national plans i.e., NHS10 Year Plan; NHS People Plan etc.
• Keep accurate and detailed information required for KPIs and reporting of programme initiatives
• Manage the Training Hub Team inbox
• Manage and update the workforce distribution list
• Creation and distribution of appealing and informative communications
• Attend monthly training hub team meeting and any associated meetings required/deemed appropriate by Workforce Delivery Manager at the Confederation, Brent TH or NWL Training Hub

Person Specification

Experience

Desirable

• Experience of working in primary care
• Good knowledge of the workforce issues within primary care
• Knowledge of current national and London-wide agendas and responsibilities
• Understanding of local systems

Knowledge & Skills

Essential

• Ability to plan, co-ordinate and deliver programme of work on time and to a high standard
• Excellent organisational skills with attention to detail and an ability to finish tasks completely and to a high standard
• Ability to keep full, accurate and up to date records to a high standard
• Excellent time management
• Excellent communication skills, written and verbal
• Self-motivated, energetic, and enthusiastic, with an appetite to learn
• Able to work autonomously and on own initiative
• Team working skills and can do attitude including cross cover for colleagues if required
• Adaptable to changing and ambiguous environments. Embracing change, viewing it as an opportunity to learn and develop
• Demonstrates honesty and integrity and promotes fairness
• Good interpersonal skills to develop and maintain good working relationships with member practices and key stakeholders
• Good listening skills
• Basic knowledge and skills in using Microsoft office systems e.g. Word, Excel, Powerpoint and Outlook

Desirable

• The ability to explain and promote learning/development opportunities in an engaging way at all levels of the healthcare system
• Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
• Good presentational skills for conveying information and summaries
• Basic understanding and knowledge in using Canva, Medtribe and Surveymonkey

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Brent Civic Centre

Engineers Way

Wembley Park

Wembley

HA9 0FJ

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• Provide high quality consultations to patients in Hillingdon managing acute and chronic disease
• Work with the operations team and Service Clinical Lead to ensure the provision of high quality care
• Work with the Clinical Lead to ensure the clinical safety of the service by provide clinical updates/training/incident reviews when appropriate.
• Complete and provide the analysis of clinical audits as requested by the clinical lead or COD.
• Practise evidence-based medicine, in line with national and locally agreed guidelines
• Conduct patient consultations during the service clinical appointment hours
• Undertake telephone and face to face consultations as required,
• Prescribe in line with local and national guidelines
• Refer patients to secondary/urgent care and additional interventions as appropriate
• Manage long-term conditions and patients with complex problems
• Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle
• Carry out patient testing and screening as required
• Make autonomous clinical decisions relating to patients health needs
• Use communication that is appropriate to the situation, including:
• Communicating sensitively with patients and carers when delivering bad news
• Establishing appropriate communication methods to suit patients and carers level of understanding, cultural/language needs, and preferred communication method
• Anticipating and overcoming barriers to communication, seeking support from other staff members where necessary
• Use appropriate communication skills and style to make patients aware of risk, to obtain consent where necessary, and to ensure patients comply with treatment
• Provide services to the practices patient population to the highest possible standard, in line with competencies and professional code of conduct
• Monitor and maintain the standard of care provided, taking appropriate action if standards are not met, through self- and peer-review, benchmarking and evaluation
• Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery
• Participate in reviewing and responding to complaints, significant events, and other shared learning activities within a structured framework
• Support and mentor staff in training to ensure they deliver the highest standards of care
• Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy
• Work within the service legal framework for identifying vulnerable patients and applying policies relating to treatment of vulnerable patients
• Service-related duties
• Process medical reports, referrals and correspondence
• Record and collect data for audit purposes
• Make timely, clear, computer-based records of consultations and contact with patients
• Maintain administrative records relating to the practice contract, enhanced services and QOF
• Contribute to providing a supportive environment for other staff through informal catch-ups and contact
• Attend and contribute to in-house meetings, including clinical, educational/training-related and administrative meetings
• Attend meetings and events held by external agencies and stakeholders
• Contribute to teaching and training clinical staff as appropriate
• Personal and professional development
• Comply with the GMC Code of Conduct
• Prepare for and complete annual external appraisals
• Prepare for and complete revalidation process
• Act as a mentor and positive role model to students and junior members of staff, sharing information and good practice
• Prioritise own workload and collaborate effectively with others to prioritise team and practice workload
• Keep a portfolio and potentially develop a special interest
• Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection, complaints and feedback
• Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework
• Undertake and contribute to education activities, such as reviewing significant events, clinical audit, protected learning time, video analysis of consultations, etc
• Contribute to education and training of trainee clinical staff and students
• Work to deliver effective and safe care and liaise with GP practices, community services, and secondary care to ensure patients have a good and effective experience of services and care.
• Make recommendations and support the development of the service and to develop it in terms of quality, efficiency, patient experience, and scale; must including continual quality improvement processes.
• Ensure ongoing good governance and delivery of the service reporting incidents and being part of clinical audits
• To always act to support and protect the reputation, safety and sustainability of the Confederation.
• To be available to attend internal team meetings as needed
• To be adaptable and flexible to wherever possible cover ad hoc duties as they arise and are necessary to be completed.
• To work and apply oneself in the best interests of primary care provision in Hillingdon.
• To bring the skills, knowledge and experience they have personally attained and apply them within the clinical operations to the best of their ability and to the interests and duties listed above.
• To contribute to generally in terms of values, behaviours, and attitudes so that the leadership of the team demonstrates the values the Confederation seeks to represent and uphold

Person Specification

Experience

Essential

• Extensive experience in urgent care clinical services
• Extensive experience of virtual clinical consultations
• Ability to plan, co-ordinate and deliver programmes of work on time and to a high standard
• Excellent organisational skills with an attention to detail and an ability to finish tasks completely and to a high standard
• Ability to keep full, accurate and up to date records to a high standard
• Ability to assimilate information quickly and make clear and effective decisions under pressure
• Excellent communication skills, written, verbal and listening explaining, promoting, listening, learning, to / at all levels of the healthcare system
• Ability to motivate and engender trust and team identity
• In depth user knowledge of EMIS

Desirable

• Extensive experience of working in primary care in Hillingdon

Qualifications

Essential

• GMC Registration
• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the services needs the post-holder will make him/her-self available to undertake a variety of duties including cervical smear tests, post-operative dressings, HRT reviews, Pill Checks, Immunisations, BP checks, asthma checks and diabetic reviews and spirometry if trained.
• Assessing the health needs of patients with chronic health needs and using your own judgment to assess whether further input is needed.
• Screening patients for disease risk factors and early signs of illness.
• Contributing to QOF requirements and recording data appropriately.
• Contributing to PCN requirements and recording data appropriately.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health related illnesses.
• Screening patients for health education.
• Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes and contributing to the practice audit programme as required.
• Take responsibility for some aspects of the clinical work within the team, for example: coordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
• In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a practice nurse working within primary care, as set by Royal College Nursing and the Nursing and Midwifery Council and councils applicable to the staff within the practice, Department of Health, Clinical Commissioning Groups and all other regulatory and standard setting organisations.

Person Specification

Qualifications

Essential

• Eligible to work in UK
• Able to carry out duties with or without premises adaptation
• NMC registration

Desirable

• Other postgraduate qualifications (Minor Surgery, Education, Family planning etc)

Experience

Essential

• Experience of working within the NHS, with general public & team working
• Well developed IT skills and an enthusiasm for new applications and software
• Good time management and highly organised
• Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
• Interest in quality improvement work
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
• Able to work under pressure and to meet deadlines
• Experience working within primary care
• Certificates for Practice Nurse Training and cervical Smears Training with relevant registration numbers.
• Work effectively independently and as a team member
• Demonstrates accountability for delivering professional expertise and direct service provision
• Self-Motivation
• Adaptable
• Immunisation status - Hep B / MMR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

As a First Contact Physiotherapist, the post holder will work as part of a multidisciplinary team across the practices of a Primary Care Network (PCN), with the PCNs GPs and other clinicians and staff, as well as staff and clinicians from community, acute, social and voluntary sectors. They will work directly with patients to assess and treat conditions, manage long-term conditions as well as promote self-care. They will be part of a significant team of PCN First Contact Physiotherapists working under the supervision and support of a First Contact Physiotherapist Manager. The post holder will:-

1. Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions). This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

2. Progress and request investigations to facilitate diagnosis and choice of treatment regime, understanding the information limitations derived from these and the relative sensitivity and specificity of particular tests diagnostic services such as x-rays and blood test, and interpret and act on results to aid diagnosis and the management plans of patients.

3. Deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' physical activity, mobility, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions

Please copy paste this link in the browser to complete our online application form. We do not accept other forms of application.

https://theconfederationhillingdoncic.peoplehr.net/Pages/JobBoard/Opening.aspx?v=6f65a828-1ab8-4fdb-b8f3-03cf2b2179c6

Person Specification

Experience

Essential

• Minimum of 2 years post-- qualification experience.
• Experience as Senior Physiotherapist working in autonomous MSK role.
• Clinical experience of triage and care planning.
• Understanding of professional ethics/code of conduct and their application in practice
• Excellent physical examination skills and prioritisation of relevant screening.

Desirable

• Knowledge of other specialities common with pain (Rheumatology, Vascular, Endocrinology etc)
• Clinical experience of triage and care planning
• Experience of working in Primary care and first contact roles

Qualifications

Essential

• Right to Work in the UK
• BSc/Grad Dip in Physiotherapy
• CPD pertaining to Primary Care and MSK management

Desirable

• MSc or MSc modules for advanced practice
• Evidence of CPD and post registration portfolio
• CPD pertaining to Primary Care and MSK management
• Extended Scope competencies around bloods, imaging and prescribing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

Middlesex

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)