Job summary

Job title: General Practitioner Location: Victoria & Five Elms Medical Centre Salary: Up to £112,500 depending on experience Hours: 29.17 (7 sessions per week) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, em

Main duties of the job

Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding, and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees, and NHS partners.

About us

At Operose Health, we are committed to delivering high-quality primary care services, efficiently and at scale, to meet the needs of local communities. Our mission is to enhance access to healthcare, improve patient outcomes, and deliver a superior patient experience. We value our workforce and empower them to embody our core values in their daily operations, ensuring they provide the best possible care for patients. Caring is at the heart of our services, and through open communication and compassion, we foster a supportive environment for a healthier future. We are ambitious, consistently pushing the boundaries to transform patient care. Our resourcefulness drives us to creatively and swiftly respond to changes, ensuring the continuous improvement of our service quality. We pursue excellence, aiming to be top performers in the healthcare sector for our patients, employees, and NHS partners. Join us to be a part of this journey toward redefining the future of primary care.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

£99,000 to £112,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1549097223

Job locations

Operose Health

Dagenham

RM9 5TT

United Kingdom

Job description

Job responsibilities

Job title:General Practitioner

Location:Victoria & Five Elms Medical Centre

Salary:Up to £112,500 depending on experience

Hours:29.17(7 sessions per week)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

Ideal Candidate:

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

Package Description:

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Job description Job responsibilities Job title:General Practitioner Location:Victoria & Five Elms Medical CentreSalary:Up to £112,500 depending on experienceHours:29.17(7 sessions per week)Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan. You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards. To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours). To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority. Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.Ideal Candidate:What we look for in new colleagues: Current registration with GMC and NHS performers list and engaged in regular clinical work. An experienced doctor with GP accreditation - MRCGP examination or equivalent experience. Clear commitment to delivering quality and patient focused services. Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding. Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb. Package Description:How well support you: Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs. Full indemnity cover. Six weeks annual leave and one week study leave pro rata. Support for SPIN fellowship applications. Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list and engaged in regular clinical work. An experienced doctor with GP accreditation - MRCGP examination or equivalent experience. Clear commitment to delivering quality and patient-focused services. Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding. Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

Person Specification Qualifications Essential Current registration with GMC and NHS performers list and engaged in regular clinical work. An experienced doctor with GP accreditation - MRCGP examination or equivalent experience. Clear commitment to delivering quality and patient-focused services. Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding. Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Dagenham

RM9 5TT

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Operose Health

Address

Operose Health

Dagenham

RM9 5TT

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job summary

Job title: Assistant Practice Manager Location: Victoria & Five Elms Medical Centre Salary: Up to £35,000 depending on experience Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main duties of the job

As an Assistant Practice Manager, you will support the Practice Manager to ensure the smooth operation of the practice. This includes developing efficient management systems in areas like IT, Human Resources, and Financial Management. The role also involves overseeing the day-to-day operations, ensuring effective processing of administrative tasks, and liaising with the reception and administrative team to meet both Local and National KPIs. You will promote the development and identify training needs of reception staff, lead the reception staff appraisal system, and ensure effective supervision of the reception team. Key responsibilities also include ensuring rapid response to telephone calls and taking immediate corrective actions when necessary. The ideal candidate should have reception/customer care experience, an understanding of health services, and excellent communication and organizational skills. You must be able to work within a team, maintain confidentiality, and adapt to changing priorities.

About us

Operose Health aims to provide local primary care services on a large scale, with an objective to enhance access, outcomes, and patient experience. Colleagues at Operose Health are encouraged to embody their core values: Caring, Ambitious, Resourceful, and Excellence. The company values compassion and understanding, encouraging an open mindset to help people achieve healthier futures. They are determined to transform the patient experience by redefining primary care. Operose Health also fosters a culture of creativity, agility, and lifelong learning, striving to continually improve service quality. Furthermore, they aim to achieve excellence by providing the best possible service for patients, employees, and NHS partners. As a large-scale provider, there are significant opportunities for specialization and career development. Benefits offered include up to 27 days of annual leave plus bank holidays, access to learning management systems, car benefit schemes, travel season ticket loans, discount cards, and employee wellbeing services.

Details

Date posted

07 September 2026

Pay scheme

Other

Salary

Depending on experience Salary expectations will be discussed at interview stage.

Contract

Permanent

Working pattern

Full-time

Reference number

1548457045

Job locations

Operose Health

Dagenham

RM9 5TT

United Kingdom

Job description

Job responsibilities

Job title:Assistant Practice Manager

Location:Victoria & Five Elms Medical Centre

Salary:Up to £35,000 depending on experience

Hours: 37.5

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• You will support the Practice Manager and ensure the smooth running of the practice, where required, develop efficient systems of management to include IT, Human Resources, Financial Management and to delegate tasks appropriately.
• You will be overseeing the day-to-day operation of the surgery, youwill ensure the effective processing of all administrative work and appropriate liaison with the reception and administration team while leading the attainment of Local and National KPIs, and APMS KPIs.
• Promote the development and identify training needs of reception staff and provide support in the achievement of the objectives of their personal development review. As well as lead the reception staff appraisal system.
• Ensure effective supervise the work of the reception team and co-ordinate support services for other team members and ensure rapid response to incoming telephone calls and ensure appropriate action is taken and messages are recorded and take immediate corrective action when needed.

Ideal Candidate:

What we look for in new colleagues:

• Reception/customer care experience is essential.
• You will be required to have a understanding of health services together with a passion for improving lives and improving healthcare.
• Excellent communication and organisation skills.
• Ability to work within a team and wider colleagues.
• Must be able to work within processes/procedures and needs to maintain confidentiality and data security.
• Must be able to adapt to dealing with changing priorities and flexible to work different shifts as required by business needs.

Package Description:

How well support you:

• Annual salary of up to £35,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Job description Job responsibilities Job title:Assistant Practice Manager Location:Victoria & Five Elms Medical CentreSalary:Up to £35,000 depending on experienceHours: 37.5Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: You will support the Practice Manager and ensure the smooth running of the practice, where required, develop efficient systems of management to include IT, Human Resources, Financial Management and to delegate tasks appropriately. You will be overseeing the day-to-day operation of the surgery, youwill ensure the effective processing of all administrative work and appropriate liaison with the reception and administration team while leading the attainment of Local and National KPIs, and APMS KPIs. Promote the development and identify training needs of reception staff and provide support in the achievement of the objectives of their personal development review. As well as lead the reception staff appraisal system. Ensure effective supervise the work of the reception team and co-ordinate support services for other team members and ensure rapid response to incoming telephone calls and ensure appropriate action is taken and messages are recorded and take immediate corrective action when needed.Ideal Candidate:What we look for in new colleagues: Reception/customer care experience is essential. You will be required to have a understanding of health services together with a passion for improving lives and improving healthcare. Excellent communication and organisation skills. Ability to work within a team and wider colleagues. Must be able to work within processes/procedures and needs to maintain confidentiality and data security. Must be able to adapt to dealing with changing priorities and flexible to work different shifts as required by business needs. Package Description:How well support you: Annual salary of up to £35,000 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Reception/customer care experience is essential. Understanding of health services is required. Excellent communication and organization skills are needed. Ability to work within a team and maintain confidentiality is crucial.

Person Specification Qualifications Essential Reception/customer care experience is essential. Understanding of health services is required. Excellent communication and organization skills are needed. Ability to work within a team and maintain confidentiality is crucial.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Operose Health

Address

Operose Health

Dagenham

RM9 5TT

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Operose Health

Address

Operose Health

Dagenham

RM9 5TT

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job summary

Working within the Operations Team, you will be a highly motivated, dynamic and proactive, Care Coordinator who will act as the primary operational liaison and knowledge expert for our clinical team on secondary and community care services.

You will ensure operational efficiency and coordinate high-quality communication patient care through the delivery of a wide range of secretarial and administrative duties, whilst also working with allied health professionals and patients.

You will actively manage, streamline and coordinate patient continuity programmes, ensuring seamless information flow and expert oversight. You will support the practice in developing positive, effective relationships with all stakeholders and through working with practice teams, the Primary Care Network and Patient Participation Group, you will lead practice communications driving engagement via digital platforms, social media and newsletters.

Main duties of the job

Key Responsibilities -

Pathway Liaison and Knowledge Source - Act as the primary contact point for GPs, clinic staff and patients regarding referrals. Processing referrals using ERS and managed pathways and proactively resolving issues within patient journeys.

Multidisciplinary Communication -Coordinate actively and effectively with Allied Health Professionals, social services, community teams, and secondary care providers to build cohesive communication flows and relationships.

Review List Management -Proactively manage and independently compile validate and track patient lists for monthly MDT meetings and reviews, specifically focusing on the Gold Standards Framework (GSF), and Continuity of Care programmes, utilising digital software packages and electronic healthcare record systems such as EMIS

Secretarial Excellence -Provide high level, efficient secretary services including handling complex and sensitive correspondence, effectively maintain workflows and accurate digital record keeping.

Practice Communications and Media Officer -Take a leading role in supporting the partnership in practice wide communications, planning content calendars, supporting in house and national health campaigns and taking creative ownership of patient newsletters, in practice and digital notice boards, website updates and official social media channels to ensure patients remain informed and engaged.

About us

The Elms Medical Centre is a long-established training practice dating back to the start of the NHS. Since then, the practice has grown and diversified to respond to the changing face and requirements of modern general practice. We are passionate and committed to our patients receiving the same level of care and compassion that we, as health care professionals, expect for ourselves and our families.

The Elms Medical Centre employs a dynamic, multi-disciplinary team including:

Clinical

GP Partners, Salaried GPs, GP Registrars, Foundation Doctors, Medical Students, Practice Nurses, Nurse Practitioner, Health Care Assistants, Student Nurse, Pharmacists, Pharmacy Technician, First Contact Physiotherapist, Social Prescriber and a Health and Wellbeing Coach

Business and Operations

Business Manager, Operations Manager, Management Assistants, Reception Supervisor, Care Navigators, Secretary, Data Administrators, IT Co-ordinators and Care Coordinators

The practice is part of Central Liverpool Primary Care Network who we work collaboratively with to deliver additional services to our patient population.

General Medical Services (GMS) contract

The practice team deliver a full range of clinical services under our General Medical Services (GMS) contract with NHS England.

Training practice status

The Elms Medical Centre is a training practice, we see GP/Medical Students/Nurse Students during the year.