Job description

Job responsibilities

We are looking for someone who:

• Has previous experience in a medical secretary , NHS administration, or healthcare role.
• Has excellent organisational skills and can manage a high-volume workload within strict timescales.
• Is confident working independently and using initiative to resolve non-clinical queries appropriately.
• Has strong knowledge of referral pathways, hospital services, and medical terminology.
• Has excellent written and verbal communication skills.
• Has exceptional attention to detail and accuracy.
• Is highly computer literate and confident using clinical systems and Microsoft Office applications.
• Understands the importance of confidentiality and handling sensitive information appropriately.
• Works well both independently and as part of a team.

AMSPAR qualification or equivalent medical secretarial experience is desirable but not essential.

Person Specification

Experience

Essential

• Experience of working in a GP practice/primary care

Qualifications

Essential

• Medical terminology
• Secretarial qualification eg RSA. Pitman, AMSPAR
• GCSE grade A to C - English and Maths
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Computer literate

Desirable

• Knowledge of referral pathways
• Works well independently and as part of a team

Employer details

Employer name

The Hollies Medical Practice

Address

Tamworth Health Centre

Upper Gungate

Tamworth

Staffs

B79 7EA

United Kingdom

Employer's website

https://www.holliesmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

Primary Duties & Areas of Responsibility

Clinical Role

To provide general and specific health screening to the practice population, in line with agreed protocols and reference to the General Practitioner, where necessary.

Make professionally autonomous decisions for which they are accountable and provide safe, evidence based patient care.

Be responsible for managing clinics and carrying out associated tasks including the following: Cytology, travel vaccinations, ECGs, peak flow readings, venepuncture, management of long term conditions, routine, travel and childhood immunisations, chaperoning patients who are being examined by another clinician, urine testing, dietary advice, anaphylaxis and CPR.

Make appropriate referrals to other members of the primary, community and secondary care teams.

Deliver specialist primary nurse led service, including chronic disease management (including for all areas of QOF, the requirements of the Universal offer and the standard PCN direct enhanced service).

Administer child and adult immunisations and vaccinations in accordance with national and local programmes. Be competent in anaphylaxis and resuscitation techniques. Ensuring safe storage, rotation and disposals of vaccines and drugs and that adequate stock levels are maintained

Provide support and chaperoning to the doctors for minor surgery, specialist contraception and other procedures.

Promote health and well being, giving general education advice on diet, contraception, smoking chronic disease management, exercise etc

Contribute to the practice achieving its GMS contract obligations including quality, organisational and access targets. Working within the requirements of the CQC.

Maintain accurate records according to NMC rules.

Ensure all data protection requirements are met when gathering, recording and storing patient data.

Liaise and maintain good working relationships with all members of the practice team.

Be flexible and provide clinical cover for sessions in extended hours and contribute towards meeting the extended access requirements.

Teaching & Mentoring Role

Promote a learning environment for patients, nurses and other health professionals.

To mentor nursing associates and Healthcare Assistants

Ensure that health updates, alerts, policies and relevant newsletters are accessed and acted on, where necessary.

Professional Role

Attend and contribute to relevant internal and external meetings as required including practice clinical meetings, nurse team meetings and clinical supervision meetings.

Promote evidence based practice through use of the latest research based guidelines.

Monitor the effectiveness or their own clinical practice through quality assurance strategies such as the use of peer audit and review.

Maintain professional registration.

Work within the latest NMC Code of Professional Conduct.

Work collaboratively with colleagues both internally and externally.

Leadership

Develop and keep protocols and procedures up to date, based on up to date guidance and regulations.

Participate in audits and inspections as required.

As part of the nursing team ensure all appropriate practice policies are fully implemented.

Promotes effective communication, relationships and team working within the practice.

Provides clinical educational advice to support development of the team and range of services provided.

Partake in clinical supervision for own development purposes and in order to develop the nursing staff.

Health and Safety

Be aware of national standards for infection controls standard and follow best practice guidelines.

Responsible for the correct and safe management of handling specimens and handling and disposing of sharps.

Keeping own work areas and patient areas clean and sterile.

Follow waste management and spillage procedures.

Demonstrate due regard for the safeguarding of children and vulnerable adults.

Any other duties which are appropriate to the role.

Person Specification

Experience

Essential

• At least 3 years experience as a practice nurse
• Able to be instrumental in ensuring standards are met eg infection control, cold chain etc

Desirable

• Experiences of supporting team members
• Experience of working to protocols and procedures

Qualifications

Essential

• Qualified to degree level - RGN level 1

Desirable

• Cytology
• Childhood immunisations
• Diabetes and respiratory training

Personal qualities

Essential

• Good interpersonal and communication skills.
• Ability to manage time effectively Understands and committed to a caring approach.
• Good team player
• Adaptable to change and able to reflect and act constructively to feedback.
• Flexible to meet the needs of the practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Hollies Medical Practice

Address

Tamworth Health Centre

Upper Gungate

Tamworth

Staffs

B79 7EA

United Kingdom

Employer's website

https://www.holliesmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

We are looking for someone who:

• Has excellent organisational skills and can manage a high-volume workload within strict timescales.
• Is confident working independently and using initiative to resolve non-clinical queries appropriately.
• Has exceptional attention to detail and accuracy.
• Is highly computer literate and confident using clinical systems and Microsoft Office applications.
• Understands the importance of confidentiality and handling sensitive information appropriately.
• Works well both independently and as part of a team.
• Experience of using clinical systems such as EMIS Web, Accurx and Docman (desirable) or mail merges on microsoft word.
• The ability to prioritise workloads, follow protocols and meet deadlines in a busy environment.
• An enquiring and analytical mind, with the ability to understand searches, identify anomalies and investigate issues.
• The ability to work independently while also contributing effectively as part of a team.

Person Specification

Qualifications

Essential

• GCSE A to C in English and Maths

Desirable

• General practice experience
• EMIS web experience

Experience

Essential

• Methodical
• Good communication skills
• Good IT skills - preferably including mail merge

Desirable

• Understanding searches/reports

Employer details

Employer name

The Hollies Medical Practice

Address

Tamworth Health Centre

Upper Gungate

Tamworth

Staffs

B79 7EA

United Kingdom

Employer's website

https://www.holliesmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

Primary Duties & Areas of Responsibility

Clinical Role

To provide general and specific health screening to the practice population, in line with agreed protocols and reference to the General Practitioner, where necessary.

Make professionally autonomous decisions for which they are accountable and provide safe, evidence based patient care.

Be responsible for managing clinics and carrying out associated tasks including the following: Cytology, travel vaccinations, ECGs, peak flow readings, venepuncture, management of long term conditions, routine, travel and childhood immunisations, chaperoning patients who are being examined by another clinician, urine testing, dietary advice, anaphylaxis and CPR.

Make appropriate referrals to other members of the primary, community and secondary care teams.

Deliver specialist primary nurse led service, including chronic disease management (including for all areas of QOF, the requirements of the Universal offer and the standard PCN direct enhanced service).

Administer child and adult immunisations and vaccinations in accordance with national and local programmes. Be competent in anaphylaxis and resuscitation techniques. Ensuring safe storage, rotation and disposals of vaccines and drugs and that adequate stock levels are maintained

Provide support and chaperoning to the doctors for minor surgery, specialist contraception and other procedures.

Promote health and well being, giving general education advice on diet, contraception, smoking chronic disease management, exercise etc

Contribute to the practice achieving its GMS contract obligations including quality, organisational and access targets. Working within the requirements of the CQC.

Maintain accurate records according to NMC rules.

Ensure all data protection requirements are met when gathering, recording and storing patient data.

Liaise and maintain good working relationships with all members of the practice team.

Be flexible and provide clinical cover for sessions in extended hours and contribute towards meeting the extended access requirements.

Teaching & Mentoring Role

Promote a learning environment for patients, nurses and other health professionals.

To mentor nursing associates and Healthcare Assistants

Ensure that health updates, alerts, policies and relevant newsletters are accessed and acted on, where necessary.

Professional Role

Attend and contribute to relevant internal and external meetings as required including practice clinical meetings, nurse team meetings and clinical supervision meetings.

Promote evidence based practice through use of the latest research based guidelines.

Monitor the effectiveness or their own clinical practice through quality assurance strategies such as the use of peer audit and review.

Maintain professional registration.

Work within the latest NMC Code of Professional Conduct.

Work collaboratively with colleagues both internally and externally.

Leadership

Develop and keep protocols and procedures up to date, based on up to date guidance and regulations.

Participate in audits and inspections as required.

As part of the nursing team ensure all appropriate practice policies are fully implemented.

Promotes effective communication, relationships and team working within the practice.

Provides clinical educational advice to support development of the team and range of services provided.

Partake in clinical supervision for own development purposes and in order to develop the nursing staff.

Health and Safety

Be aware of national standards for infection controls standard and follow best practice guidelines.

Responsible for the correct and safe management of handling specimens and handling and disposing of sharps.

Keeping own work areas and patient areas clean and sterile.

Follow waste management and spillage procedures.

Demonstrate due regard for the safeguarding of children and vulnerable adults.

Any other duties which are appropriate to the role.

Person Specification

Experience

Essential

• At least 3 years experience as a practice nurse
• Able to be instrumental in ensuring standards are met eg infection control, cold chain etc

Desirable

• Experiences of supporting team members
• Experience of working to protocols and procedures

Qualifications

Essential

• Qualified to degree level - RGN level 1

Desirable

• Cytology
• Childhood immunisations
• Diabetes and respiratory training

Personal qualities

Essential

• Good interpersonal and communication skills.
• Ability to manage time effectively Understands and committed to a caring approach.
• Good team player
• Adaptable to change and able to reflect and act constructively to feedback.
• Flexible to meet the needs of the practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Hollies Medical Practice

Address

Tamworth Health Centre

Upper Gungate

Tamworth

Staffs

B79 7EA

United Kingdom

Employer's website

https://www.holliesmedical.co.uk (Opens in a new tab)