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PCN Administrator Care Co-ordinator
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are looking for an Administrative Care Coordinator to work within our Primary Care Network Team.
3 day(s) ago
PCN Administrator Care Co-ordinator
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are looking for an Administrative Care Coordinator to work within our Primary Care Network Team.
3 day(s) ago
Medical Receptionist
The House Partnership
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for an enthusiastic and hard working Medical Receptionist to join our friendly team based across our two sites at the heart of Red...
3 day(s) ago
Medical Receptionist
The House Partnership
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for an enthusiastic and hard working Medical Receptionist to join our friendly team based across our two sites at the heart of Red...
3 day(s) ago
Salaried GP
The House Partnership
North East England
GBP 11,489 - 12,529 per year
GP/General Practitioner
Job summary We have an exciting opportunity for a committed and enthusiastic Salaried GP to join our multi-professional team for 4-6 sessions per week.
3 day(s) ago
Salaried GP
The House Partnership
North East England
GBP 11,489 - 12,529 per year
GP/General Practitioner
Job summary We have an exciting opportunity for a committed and enthusiastic Salaried GP to join our multi-professional team for 4-6 sessions per week.
3 day(s) ago
PCN Administration Care Co-ordinator
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are looking for an enthusiastic person who must be able to work in the GP practice for their full hours The Administrative Care Coordinator pl...
6 day(s) ago
PCN Administration Care Co-ordinator
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are looking for an enthusiastic person who must be able to work in the GP practice for their full hours The Administrative Care Coordinator pl...
6 day(s) ago
PCN Administrator Care Co-ordinator
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary Do you have an interest and Skills in data management and want to be a part of improving patients health outcomes?
6 day(s) ago
PCN Administrator Care Co-ordinator
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary Do you have an interest and Skills in data management and want to be a part of improving patients health outcomes?
6 day(s) ago
PCN Care Co-ordinator Administrator for QoF and Research
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Medical Research and Biosciences
Job summary The person appointed will work closely in the practice with the Data Quality manager and other members of the practice team.
6 day(s) ago
PCN Care Co-ordinator Administrator for QoF and Research
Taunton Deane West Primary Care Network
North East England
GBP 0 - 13 per year
Medical Research and Biosciences
Job summary The person appointed will work closely in the practice with the Data Quality manager and other members of the practice team.
6 day(s) ago
Experienced Healthcare Assistant
The House Partnership
North East England
Health Worker
Job summary An exciting opportunity has arisen at Greystone House Surgery in the heart of Redhill for an experienced Healthcare Assistant to join our vibrant...
20 day(s) ago
Experienced Healthcare Assistant
The House Partnership
North East England
Health Worker
Job summary An exciting opportunity has arisen at Greystone House Surgery in the heart of Redhill for an experienced Healthcare Assistant to join our vibrant...
20 day(s) ago
PCN Administrator Care Co-ordinator
Taunton Deane West Primary Care Network View all jobs
Posted 3 day(s) ago
Reference: 2459147
Job summary
We are looking for an Administrative Care Coordinator to work within our Primary Care Network Team.
This is a key role providing high quality administrative support to patients and healthcare professionals, combining general practice administration with care coordination and supporting the delivery of patient centred services across the PCN.
The role includes a range of operational and administrative duties such as appointment management, patient record summarisation, processing Subject Access Requests and supporting multidisciplinary team meetings
Main duties of the job
Main Duties and Responsibilities
- Book appointments for patients requiring review through recall and screening systems.
- Process clinical documents, tasks, referrals and administrative workflows in line with practice procedures.
- Manage incoming and outgoing correspondence, drafting and initiating responses where appropriate.
- Maintain accurate and up to date patient records, ensuring all actions are recorded and completed in a timely manner.
- Summarise patient records and update clinical systems as required.
- Support the processing of Subject Access Requests and other information governance activities.
- Undertake general administrative duties to support the effective day to day operation of the practices and PCN.
- Support seamless pathways between personalised care services and wider health and community organisations.
- Coordinate patient care and ensure actions arising from multidisciplinary team discussions are completed and appropriately documented.
- Assist patients to access appropriate services and support through effective navigation and coordination.
- Contribute to reducing health inequalities by supporting patients with complex needs, long term conditions, frailty, cancer and care home residents.
- Work collaboratively with GPs, practice teams, multidisciplinary colleagues and external partners to ensure patients receive holistic and joined up care.
About us
Taunton Deane West Primary Care Network is an NHS collaboration between two GP practices Wellington Medical Centre and Lister House Partnership Our practice teams work closely together sharing expertise resources and ideas to develop new and innovative services that improve care for our local population
As an approved PCN Learning Organisation we are committed to creating a positive learning culture where staff are supported to develop their skills and thrive We value teamwork continuous improvement and the sharing of knowledge across our practices
The PCN cares for approximately 28000 registered patients across the two practices Our vision is to continue improving the quality and accessibility of care we provide by responding to the needs of our patient population and developing services which support better health outcomes
We are committed to delivering compassionate person centred care while working collaboratively with our patients our practices and our wider healthcare partners
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
£13.50 an hour Depending on Experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
W0068-26-0013
Job locations
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Wellington Medical Centre
Mantle St
Wellington
TAUNTON
Somerset
TA21 8BD
United Kingdom
Job description
Job responsibilities
The Administrative Care Coordinator will be a key part of delivering a comprehensive administrative and care coordination service across Taunton Deane West Primary Care Network supporting patients healthcare professionals and practice teams to deliver high quality safe and effective care. The post holder will play an important role in ensuring patients receive timely access to services coordinated support and have a positive experience throughout their healthcare journey.
The role combines core general practice administration with personalised care coordination responsibilities. The post holder will undertake a wide range of administrative duties including Summarising patients records booking appointments managing recall programmes processing referrals and clinical correspondence maintaining accurate patient records and supporting information governance requirements including Subject Access Requests. The post holder will ensure that all patient information is recorded accurately and that administrative processes are completed efficiently and in line with organisational policies and procedures.
Working closely with GPs practice staff , Health and Wellbeing Coaches and wider multidisciplinary teams the Administrative Care Coordinator will support the delivery of personalised care across the PCN.
The post holder will act as a key point of contact for patients carers and healthcare professionals providing clear information guidance and support. They will help patients understand their care options access appropriate services and navigate health social care and voluntary sector provision. Through effective signposting and coordination they will support individuals to access the services most appropriate to their needs.
A key aspect of the role will involve supporting people to become more confident in managing their own health and wellbeing. This will include helping individuals access self management support educational programmes peer support groups community activities and local services that promote independence wellbeing and resilience. The post holder will contribute to a personalised care approach that places patients at the centre of decisions about their health and care.
The Administrative Care Coordinator will support proactive identification of patients who may benefit from additional support interventions or reviews particularly those living with long term conditions frailty cancer complex health needs or those residing in care homes. They will work collaboratively with clinical and non clinical colleagues to ensure patients receive coordinated holistic and person centred care.
The role requires excellent organisational communication and interpersonal skills together with the ability to manage competing priorities and maintain confidentiality at all times. The post holder will be expected to build effective working relationships across practices and partner organisations and contribute positively to the ongoing development of services across the Primary Care Network.
Through effective administration patient engagement and care coordination, the Administrative Care Coordinator will contribute to improving patient outcomes by reducing health inequalities enhancing access to services and ensuring the delivery of high quality integrated care for the local population.
Job description
Job responsibilities
The Administrative Care Coordinator will be a key part of delivering a comprehensive administrative and care coordination service across Taunton Deane West Primary Care Network supporting patients healthcare professionals and practice teams to deliver high quality safe and effective care. The post holder will play an important role in ensuring patients receive timely access to services coordinated support and have a positive experience throughout their healthcare journey.
The role combines core general practice administration with personalised care coordination responsibilities. The post holder will undertake a wide range of administrative duties including Summarising patients records booking appointments managing recall programmes processing referrals and clinical correspondence maintaining accurate patient records and supporting information governance requirements including Subject Access Requests. The post holder will ensure that all patient information is recorded accurately and that administrative processes are completed efficiently and in line with organisational policies and procedures.
Working closely with GPs practice staff , Health and Wellbeing Coaches and wider multidisciplinary teams the Administrative Care Coordinator will support the delivery of personalised care across the PCN.
The post holder will act as a key point of contact for patients carers and healthcare professionals providing clear information guidance and support. They will help patients understand their care options access appropriate services and navigate health social care and voluntary sector provision. Through effective signposting and coordination they will support individuals to access the services most appropriate to their needs.
A key aspect of the role will involve supporting people to become more confident in managing their own health and wellbeing. This will include helping individuals access self management support educational programmes peer support groups community activities and local services that promote independence wellbeing and resilience. The post holder will contribute to a personalised care approach that places patients at the centre of decisions about their health and care.
The Administrative Care Coordinator will support proactive identification of patients who may benefit from additional support interventions or reviews particularly those living with long term conditions frailty cancer complex health needs or those residing in care homes. They will work collaboratively with clinical and non clinical colleagues to ensure patients receive coordinated holistic and person centred care.
The role requires excellent organisational communication and interpersonal skills together with the ability to manage competing priorities and maintain confidentiality at all times. The post holder will be expected to build effective working relationships across practices and partner organisations and contribute positively to the ongoing development of services across the Primary Care Network.
Through effective administration patient engagement and care coordination, the Administrative Care Coordinator will contribute to improving patient outcomes by reducing health inequalities enhancing access to services and ensuring the delivery of high quality integrated care for the local population.
Person Specification
Qualifications
Essential
- 4 GCSEs level 4 and above including English and Maths
Desirable
- Qualified to NVQ level 2 in health and social care.
Experience
Essential
- Essential Experience working with data databases spreadsheets or information systems Experience using EMIS Web or another GP clinical system Excellent attention to detail and Ability to work independently and manage competing priorities Excellent written and verbal communication skills Ability to communicate effectively with clinical and nonclinical colleagues Understanding of confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to communicate appropriately and sensitively with patients Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable Experience working within NHS primary care Experience with QOF monitoring and reporting Knowledge of primary care clinical coding Experience in care coordination or patient navigation Experience supporting patients with long-term conditions or complex needs Knowledge of personalised care and support planning Experience working with multidisciplinary teams
Person Specification
Qualifications
Essential
- 4 GCSEs level 4 and above including English and Maths
Desirable
- Qualified to NVQ level 2 in health and social care.
Experience
Essential
- Essential Experience working with data databases spreadsheets or information systems Experience using EMIS Web or another GP clinical system Excellent attention to detail and Ability to work independently and manage competing priorities Excellent written and verbal communication skills Ability to communicate effectively with clinical and nonclinical colleagues Understanding of confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to communicate appropriately and sensitively with patients Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable Experience working within NHS primary care Experience with QOF monitoring and reporting Knowledge of primary care clinical coding Experience in care coordination or patient navigation Experience supporting patients with long-term conditions or complex needs Knowledge of personalised care and support planning Experience working with multidisciplinary teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Apply Now
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Posted 3 day(s) ago
Reference: 2459037
Job summary
We are looking for an enthusiastic and hard working Medical Receptionist to join our friendly team based across our two sites at the heart of Redhill and in Merstham. This is a part time position working Monday-Friday. This will be a combination of shifts either morning from 8:00-16:30 or afternoon from 13:00-19:00 with one early morning start at 7:30.
Previous experience of working in a similar environment would be desirable although fast learners with an ability to excel in a fast-paced, ever evolving industry would be ideal candidates.
Main duties of the job
The main responsibilities of this role include dealing with patient enquiries face to face, over the telephone and through our interactive website. A high level of customer service skills are required and as well as clear communication with GPs and other healthcare professionals to ensure that a safe and efficient service is provided to our patient population is vital. Daily administrative tasks will include booking appointments, prescription management, registering new patients, managing emails and and internal electronic tasks via our clinical system. Managing appointment requests and queries via our interactive website is a key part of this role as this is the main route of communication between patients and the practice. Opening and closing the surgery in line with our security protocols and maintaining oversight of the waiting room are other key responsibilities. EMIS Web is our clinical I.T system and Accurx is used as our digital messaging platform. Full training will be provided as part of the induction process.
About us
Greystone House Surgery is a modern friendly Practice in Redhill, representing one of the three sites which make up The House Partnership between Greystone House Surgery, The Moat House Surgery in Merstham and Caterham Valley Medical Practice in Caterham.
We are a forward thinking, well organized training practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff and are keen to ensure the right person joins our friendly team.
Fourteen Partners across the whole Partnership (5 based at Redhill)
Purpose built practice
GMS, 16,500 patients (39,000 across the three site Partnership)
Nurse Practitioners and Clinical Pharmacists
Training Practice for Registrars, Foundation Yr 2 GPs, Physician Associates, Medical students & Nurses
EMIS Web
Docman
Abtrace
Consistently high QOF achievement
A member of DHC GP federation
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0455-26-0028
Job locations
99 Station Road
Redhill
RH1 1EB
United Kingdom
Moat House Surgery
Worsted Green
Merstham
Redhill
RH1 3PN
United Kingdom
Caterham Valley Medical Practice
Eothen House
CATERHAM
Surrey
CR3 6JU
United Kingdom
Job description
Job responsibilities
Job Purpose
As part of a team, to achieve a smooth running and efficient surgery for both GPs and patients and to provide all necessary administrative support required by the Practice
Prime Objectives
To provide an efficient and professional reception service during surgeries and clinics
To ensure that all record keeping, both manual and computerised, is accurate and up to date
To respect patient confidentiality at all times
Main Duties
Running the appointment and associated IT systems accurately and to maximise use of available time
Repeat prescribing as directed by the doctors
Dealing with queries by reference to both computerised and manual records
Clerical work related to the reception function
Opening and closing premises, ensuring readiness for use and security out of hours
Other such duties as required for the smooth running of the practice
Job description
Job responsibilities
Job Purpose
As part of a team, to achieve a smooth running and efficient surgery for both GPs and patients and to provide all necessary administrative support required by the Practice
Prime Objectives
To provide an efficient and professional reception service during surgeries and clinics
To ensure that all record keeping, both manual and computerised, is accurate and up to date
To respect patient confidentiality at all times
Main Duties
Running the appointment and associated IT systems accurately and to maximise use of available time
Repeat prescribing as directed by the doctors
Dealing with queries by reference to both computerised and manual records
Clerical work related to the reception function
Opening and closing premises, ensuring readiness for use and security out of hours
Other such duties as required for the smooth running of the practice
Person Specification
Experience
Essential
- Experience of a patient/customer facing role
- Ability to work in a diverse team
- Strong I.T skills
Desirable
- Experience of safeguarding processes
Qualifications
Essential
- GCSE A to C in English and Maths or equivalent
Person Specification
Experience
Essential
- Experience of a patient/customer facing role
- Ability to work in a diverse team
- Strong I.T skills
Desirable
- Experience of safeguarding processes
Qualifications
Essential
- GCSE A to C in English and Maths or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The House Partnership
Address
99 Station Road
Redhill
RH1 1EB
United Kingdom
Employer's website
Employer details
Employer name
The House Partnership
Address
99 Station Road
Redhill
RH1 1EB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 3 day(s) ago
Reference: 2458822
Job summary
We have an exciting opportunity for a committed and enthusiastic Salaried GP to join our multi-professional team for 4-6 sessions per week.
We are a friendly, forward thinking organisation with approx. 39,000 patients based across 3 practices, Greystone House Surgery in Redhill, Moat House Surgery in Merstham and Caterham Valley Medical Practice in Caterham,. This position will be ideally based at Greystone House Surgery but there may be the opportunity to also work at Moat House or Caterham Valley.
As a training practice we thrive on developing our staff in a supportive and professional environment, and as a high performing organisation we are dedicated to providing our patients with the best possible care and service.
Main duties of the job
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting ensuring the highest standards of care for all patients. You will assist in education and training of clinical staff and medical students. The post-holder may also support the medical care for patients at local care homes.
About us
We are a forward thinking, well organized training practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff and are keen to ensure the right person joins our friendly team.
- Fourteen Partners across three sites (5 in Redhill)
- Purpose built practice
- GMS, 16,000 patients (39,000 across the three site Partnership)
- Nurse Practitioners and Clinical Pharmacists
- Training Practice for Registrars, Foundation Yr 2 GPs, Physician Associates, Medical students & Nurses
- EMIS Web
- AccuRx
- Abtrace
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
£11,489 to £12,529 a year Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0455-26-0027
Job locations
Greystone House Practice
99 Station Road
Redhill
RH1 1EB
United Kingdom
Caterham Valley Medical Practice
Eothen Close
Caterham
Surrey
CR3 6JU
United Kingdom
Moat House Surgery
Worsted Green
Merstham
Redhill
RH1 3PN
United Kingdom
Job description
Job responsibilities
In accordance with the Practice timetable, as agreed, the post-holder will:
Hold your own list of patients.
Make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and digital triage, visiting patients at home and in nursing homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Be required to be on-call for clinically urgent and emergency problems and consequently be included in the doctors on-call- rota.
Be required to make home visits for your own patient list within the session time specified
Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Screen patients for disease risk factors and early signs of illness
Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate
Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well as wider guidance such as that from NICE
Ensure appropriate follow up of patients
Record clear and contemporaneous computerised consultation notes to agreed standards
Collect data for audit purposes
Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible
Prescribing generically whenever appropriate and in accordance with the Practice prescribing formulary, NICE guidance, Good Prescribing Practice
Work with and support other members of the primary health care team in delivering high quality primary care
Promote the application of standards and codes of Practice set by the Royal College of General Practice, General Medical Council and Department of Health
Other Responsibilities within the Organisation:
Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
Commitment and contribution to achievement of the highest possible quality standards such as the QOF and other agreed Key Performance Indicator targets
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Attendance at regular in-house partnership, locality, governance, educational meetings and training as well as events with other agencies as appropriate
Assistance with the training of other staff members and also with the education of doctors and nurses in training as appropriate
Must act in accordance with the partnership agreement
Other duties or activities as agreed by the Partners
Job description
Job responsibilities
In accordance with the Practice timetable, as agreed, the post-holder will:
Hold your own list of patients.
Make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and digital triage, visiting patients at home and in nursing homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Be required to be on-call for clinically urgent and emergency problems and consequently be included in the doctors on-call- rota.
Be required to make home visits for your own patient list within the session time specified
Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Screen patients for disease risk factors and early signs of illness
Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate
Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well as wider guidance such as that from NICE
Ensure appropriate follow up of patients
Record clear and contemporaneous computerised consultation notes to agreed standards
Collect data for audit purposes
Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible
Prescribing generically whenever appropriate and in accordance with the Practice prescribing formulary, NICE guidance, Good Prescribing Practice
Work with and support other members of the primary health care team in delivering high quality primary care
Promote the application of standards and codes of Practice set by the Royal College of General Practice, General Medical Council and Department of Health
Other Responsibilities within the Organisation:
Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
Commitment and contribution to achievement of the highest possible quality standards such as the QOF and other agreed Key Performance Indicator targets
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Attendance at regular in-house partnership, locality, governance, educational meetings and training as well as events with other agencies as appropriate
Assistance with the training of other staff members and also with the education of doctors and nurses in training as appropriate
Must act in accordance with the partnership agreement
Other duties or activities as agreed by the Partners
Person Specification
Experience
Essential
- Knowledge/Qualifications/Experience : Qualified GP GMC full registration
- Membership of recognised defence union (MPS/MDU) MRCGP Currently on a performers list
- Never been removed from a performers list for a detrimental reason A demonstrable commitment to professional development Understands the importance of evidence-based practice and clinical effectiveness
- Evidence of recent self-directed learning or development Knowledge of the current issues facing primary care and the wider
- NHS Experience Experience of Microsoft Office applications Experience of GP Clinical IT systems EMIS Web experience / DOCMAN
Desirable
- Ability to relate to the interviewing team
- Ability to work as part of a multidisciplinary team Initiative and drive Pleasant and articulate
- Able to work under pressure Self motivated and positive Empathetic, honest, caring
- Adaptable and forward looking Enthusiastic and energetic Diplomatic and considered Hard working, willing and flexible
- Observance of strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
Person Specification
Experience
Essential
- Knowledge/Qualifications/Experience : Qualified GP GMC full registration
- Membership of recognised defence union (MPS/MDU) MRCGP Currently on a performers list
- Never been removed from a performers list for a detrimental reason A demonstrable commitment to professional development Understands the importance of evidence-based practice and clinical effectiveness
- Evidence of recent self-directed learning or development Knowledge of the current issues facing primary care and the wider
- NHS Experience Experience of Microsoft Office applications Experience of GP Clinical IT systems EMIS Web experience / DOCMAN
Desirable
- Ability to relate to the interviewing team
- Ability to work as part of a multidisciplinary team Initiative and drive Pleasant and articulate
- Able to work under pressure Self motivated and positive Empathetic, honest, caring
- Adaptable and forward looking Enthusiastic and energetic Diplomatic and considered Hard working, willing and flexible
- Observance of strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The House Partnership
Address
Greystone House Practice
99 Station Road
Redhill
RH1 1EB
United Kingdom
Employer's website
Employer details
Employer name
The House Partnership
Address
Greystone House Practice
99 Station Road
Redhill
RH1 1EB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
PCN Administration Care Co-ordinator
Taunton Deane West Primary Care Network View all jobs
Posted 6 day(s) ago
Reference: 2451403
Job summary
We are looking for an enthusiastic person who must be able to work in the GP practice for their full hours The Administrative Care Coordinator plays a key role within the Primary Care Network providing high quality administrative coordination and personalised care support to patients and healthcare professionals The role combines general practice administration with care coordination responsibilities supporting the delivery of patient centred services across the PCN
Working closely with GPs Social Prescribing Link Workers Health and Wellbeing Coaches multidisciplinary teams and practice staff the post holder will help patients access the right support at the right time coordinate care and contribute to personalised care planning The role includes a range of operational and administrative duties such as appointment management patient record summarisation processing Subject Access Requests and supporting multidisciplinary team meetings
The Administrative Care Coordinator will help improve patient outcomes reduce health inequalities and support proactive care for people with complex needs long term conditions frailty cancer and care home residents ensuring patients receive coordinated compassionate and effective care across health and community services
Main duties of the job
Main Duties and Responsibilities
- Book appointments for patients requiring review through recall and screening systems.
- Process clinical documents, tasks, referrals and administrative workflows in line with practice procedures.
- Manage incoming and outgoing correspondence, drafting and initiating responses where appropriate.
- Maintain accurate and up to date patient records, ensuring all actions are recorded and completed in a timely manner.
- Summarise patient records and update clinical systems as required.
- Support the processing of Subject Access Requests and other information governance activities.
- Undertake general administrative duties to support the effective day to day operation of the practices and PCN.
- Support seamless pathways between personalised care services and wider health and community organisations.
- Coordinate patient care and ensure actions arising from multidisciplinary team discussions are completed and appropriately documented.
- Assist patients to access appropriate services and support through effective navigation and coordination.
- Contribute to reducing health inequalities by supporting patients with complex needs, long term conditions, frailty, cancer and care home residents.
- Work collaboratively with GPs, practice teams, multidisciplinary colleagues and external partners to ensure patients receive holistic and joined up care.
About us
Taunton Deane West Primary Care Network is an NHS collaboration between two GP practices Wellington Medical Centre and Lister House Partnership Our practice teams work closely together sharing expertise resources and ideas to develop new and innovative services that improve care for our local population
As an approved PCN Learning Organisation we are committed to creating a positive learning culture where both learners and educators are supported to develop their skills and thrive We value teamwork continuous improvement and the sharing of knowledge across our practices
Together we care for approximately 28000 registered patients across the two practices Our vision is to continue improving the quality and accessibility of care we provide by responding to the needs of our patient population and developing services that support better health outcomes
Being part of a Primary Care Network enables us to benefit from additional roles and expertise through the Additional Roles Reimbursement Scheme These roles strengthen our existing teams and help us provide the right care at the right time from the right professional
We are committed to delivering compassionate person centred care while working collaboratively with our patients our practices and our wider healthcare partners
Details
Date posted
27 October 2026
Pay scheme
Other
Salary
£13.50 an hour Depending on Experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
W0068-26-0012
Job locations
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Wellington Medical Centre
Mantle St
Wellington
TAUNTON
Somerset
TA21 8BD
United Kingdom
Job description
Job responsibilities
The Administrative Care Coordinator will provide a comprehensive administrative and care coordination service across Taunton Deane West Primary Care Network supporting patients healthcare professionals and practice teams to deliver high quality safe and effective care. The post holder will play an important role in ensuring patients receive timely access to services coordinated support and a positive experience throughout their healthcare journey.
The role combines core general practice administration with personalised care coordination responsibilities. The post holder will undertake a wide range of administrative duties including Summarising patients records booking appointments managing recall programmes processing referrals and clinical correspondence maintaining accurate patient records and supporting information governance requirements including Subject Access Requests. They will ensure that all patient information is recorded accurately and that administrative processes are completed efficiently and in line with organisational policies and procedures.
Working closely with GPs practice staff Social Prescribing Link Workers Health and Wellbeing Coaches and wider multidisciplinary teams the Administrative Care Coordinator will support the delivery of personalised care across the PCN. They will assist with coordinating patient care ensuring actions arising from multidisciplinary team meetings case management discussions and personalised care planning are completed documented and communicated appropriately.
The post holder will act as a key point of contact for patients carers and healthcare professionals providing clear information guidance and support. They will help patients understand their care options access appropriate services and navigate health social care and voluntary sector provision. Through effective signposting and coordination they will support individuals to access the services most appropriate to their needs.
A key aspect of the role will involve supporting people to become more confident in managing their own health and wellbeing. This will include helping individuals access self management support educational programmes peer support groups community activities and local services that promote independence wellbeing and resilience. The post holder will contribute to a personalised care approach that places patients at the centre of decisions about their health and care.
The Administrative Care Coordinator will support proactive identification of patients who may benefit from additional support interventions or reviews particularly those living with long term conditions frailty cancer complex health needs or those residing in care homes. They will work collaboratively with clinical and non clinical colleagues to ensure patients receive coordinated holistic and person centred care.
The role requires excellent organisational communication and interpersonal skills together with the ability to manage competing priorities and maintain confidentiality at all times. The post holder will be expected to build effective working relationships across practices and partner organisations and contribute positively to the ongoing development of services across the Primary Care Network.
Through effective administration patient engagement and care coordination the Administrative Care Coordinator will contribute to improving patient outcomes reducing health inequalities enhancing access to services and ensuring the delivery of high quality integrated care for the local population.
Job description
Job responsibilities
The Administrative Care Coordinator will provide a comprehensive administrative and care coordination service across Taunton Deane West Primary Care Network supporting patients healthcare professionals and practice teams to deliver high quality safe and effective care. The post holder will play an important role in ensuring patients receive timely access to services coordinated support and a positive experience throughout their healthcare journey.
The role combines core general practice administration with personalised care coordination responsibilities. The post holder will undertake a wide range of administrative duties including Summarising patients records booking appointments managing recall programmes processing referrals and clinical correspondence maintaining accurate patient records and supporting information governance requirements including Subject Access Requests. They will ensure that all patient information is recorded accurately and that administrative processes are completed efficiently and in line with organisational policies and procedures.
Working closely with GPs practice staff Social Prescribing Link Workers Health and Wellbeing Coaches and wider multidisciplinary teams the Administrative Care Coordinator will support the delivery of personalised care across the PCN. They will assist with coordinating patient care ensuring actions arising from multidisciplinary team meetings case management discussions and personalised care planning are completed documented and communicated appropriately.
The post holder will act as a key point of contact for patients carers and healthcare professionals providing clear information guidance and support. They will help patients understand their care options access appropriate services and navigate health social care and voluntary sector provision. Through effective signposting and coordination they will support individuals to access the services most appropriate to their needs.
A key aspect of the role will involve supporting people to become more confident in managing their own health and wellbeing. This will include helping individuals access self management support educational programmes peer support groups community activities and local services that promote independence wellbeing and resilience. The post holder will contribute to a personalised care approach that places patients at the centre of decisions about their health and care.
The Administrative Care Coordinator will support proactive identification of patients who may benefit from additional support interventions or reviews particularly those living with long term conditions frailty cancer complex health needs or those residing in care homes. They will work collaboratively with clinical and non clinical colleagues to ensure patients receive coordinated holistic and person centred care.
The role requires excellent organisational communication and interpersonal skills together with the ability to manage competing priorities and maintain confidentiality at all times. The post holder will be expected to build effective working relationships across practices and partner organisations and contribute positively to the ongoing development of services across the Primary Care Network.
Through effective administration patient engagement and care coordination the Administrative Care Coordinator will contribute to improving patient outcomes reducing health inequalities enhancing access to services and ensuring the delivery of high quality integrated care for the local population.
Person Specification
Qualifications
Essential
- 4 GCSEs level 4 and above including English and Maths
Desirable
- Qualified to NVQ level 2 in health and social care.
Experience
Essential
- Essential Experience working with data databases spreadsheets or information systems Experience using EMIS Web or another GP clinical system Excellent attention to detail and Ability to work independently and manage competing priorities Excellent written and verbal communication skills Ability to communicate effectively with clinical and nonclinical colleagues Understanding of confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to communicate appropriately and sensitively with patients Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable Experience working within NHS primary care Experience with QOF monitoring and reporting Knowledge of primary care clinical coding Experience in care coordination or patient navigation Experience supporting patients with long-term conditions or complex needs Knowledge of personalised care and support planning Experience working with multidisciplinary teams
Person Specification
Qualifications
Essential
- 4 GCSEs level 4 and above including English and Maths
Desirable
- Qualified to NVQ level 2 in health and social care.
Experience
Essential
- Essential Experience working with data databases spreadsheets or information systems Experience using EMIS Web or another GP clinical system Excellent attention to detail and Ability to work independently and manage competing priorities Excellent written and verbal communication skills Ability to communicate effectively with clinical and nonclinical colleagues Understanding of confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to communicate appropriately and sensitively with patients Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable Experience working within NHS primary care Experience with QOF monitoring and reporting Knowledge of primary care clinical coding Experience in care coordination or patient navigation Experience supporting patients with long-term conditions or complex needs Knowledge of personalised care and support planning Experience working with multidisciplinary teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
PCN Administrator Care Co-ordinator
Taunton Deane West Primary Care Network View all jobs
Posted 6 day(s) ago
Reference: 2451390
Job summary
Do you have an interest and Skills in data management and want to be a part of improving patients health outcomes?
We are seeking a QOF and Research Care Coordinator to join our friendly PCN team. The post holder would be part of the data quality team, focussing on data quality improvement, research support, population health management and care coordination. This valuable role supports the practice in improving patient outcomes through the effective use of clinical data, identifying patients who may benefit from proactive interventions, and contributing to high-quality, patient-centred care.
The person appointed should be comfortable with embracing technology whilst being proficient in the use of Excel alongside having an aptitude for a high level of data.
Main duties of the job
Main Duties and Responsibilities
- Book appointments for patients requiring review through recall and screening systems.
- Process clinical documents, tasks, referrals and administrative workflows in line with practice procedures.
- Manage incoming and outgoing correspondence, drafting and initiating responses where appropriate.
- Maintain accurate and up to date patient records, ensuring all actions are recorded and completed in a timely manner.
- Summarise patient records and update clinical systems as required.
- Support the processing of Subject Access Requests and other information governance activities.
- Undertake general administrative duties to support the effective day to day operation of the practices and PCN.
- Support seamless pathways between personalised care services and wider health and community organisations.
- Coordinate patient care and ensure actions arising from multidisciplinary team discussions are completed and appropriately documented.
- Contribute to reducing health inequalities by supporting patients with complex needs, long term conditions, frailty, cancer and care home residents.
- Work collaboratively with GPs, practice teams, multidisciplinary colleagues and external partners to ensure patients receive holistic and joined up care.
The role offers some flexible working and provides an opportunity to make a meaningful contribution to both patient care and the ongoing development of primary care services
About us
Taunton Deane West Primary Care Network is an NHS collaboration between two GP practices Wellington Medical Centre and Lister House Partnership Our practice teams work closely together sharing expertise resources and ideas to develop new and innovative services that improve care for our local population
As an approved PCN Learning Organisation we are committed to creating a positive learning culture where both learners and educators are supported to develop their skills and thrive We value teamwork continuous improvement and the sharing of knowledge across our practices
Together we care for approximately 28000 registered patients across the two practices Our vision is to continue improving the quality and accessibility of care we provide by responding to the needs of our patient population and developing services that support better health outcomes
Being part of a Primary Care Network enables us to benefit from additional roles and expertise through the Additional Roles Reimbursement Scheme These roles strengthen our existing teams and help us provide the right care at the right time from the right professional
Details
Date posted
27 October 2026
Pay scheme
Other
Salary
£13.50 an hour Depending on Experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
W0068-26-0016
Job locations
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Wellington Medical Centre
Mantle St
Wellington
TAUNTON
Somerset
TA21 8BD
United Kingdom
Job description
Job responsibilities
The Administrative Care Coordinator will provide a comprehensive administrative and care coordination service across Taunton Deane West Primary Care Network supporting patients healthcare professionals and practice teams to deliver high quality safe and effective care. The post holder will play an important role in ensuring patients receive timely access to services coordinated support and a positive experience throughout their healthcare journey.
The role combines core general practice administration with personalised care coordination responsibilities. The post holder will undertake a wide range of administrative duties including Summarising patients records booking appointments managing recall programmes processing referrals and clinical correspondence maintaining accurate patient records and supporting information governance requirements including Subject Access Requests. They will ensure that all patient information is recorded accurately and that administrative processes are completed efficiently and in line with organisational policies and procedures.
Working closely with GPs practice staff Social Prescribing Link Workers Health and Wellbeing Coaches and wider multidisciplinary teams the Administrative Care Coordinator will support the delivery of personalised care across the PCN. They will assist with coordinating patient care ensuring actions arising from multidisciplinary team meetings case management discussions and personalised care planning are completed documented and communicated appropriately.
The post holder will act as a key point of contact for patients carers and healthcare professionals providing clear information guidance and support. They will help patients understand their care options access appropriate services and navigate health social care and voluntary sector provision. Through effective signposting and coordination they will support individuals to access the services most appropriate to their needs.
A key aspect of the role will involve supporting people to become more confident in managing their own health and wellbeing. This will include helping individuals access self management support educational programmes peer support groups community activities and local services that promote independence wellbeing and resilience. The post holder will contribute to a personalised care approach that places patients at the centre of decisions about their health and care.
The Administrative Care Coordinator will support proactive identification of patients who may benefit from additional support interventions or reviews particularly those living with long term conditions frailty cancer complex health needs or those residing in care homes. They will work collaboratively with clinical and non clinical colleagues to ensure patients receive coordinated holistic and person centred care.
The role requires excellent organisational communication and interpersonal skills together with the ability to manage competing priorities and maintain confidentiality at all times. The post holder will be expected to build effective working relationships across practices and partner organisations and contribute positively to the ongoing development of services across the Primary Care Network.
Through effective administration patient engagement and care coordination the Administrative Care Coordinator will contribute to improving patient outcomes reducing health inequalities enhancing access to services and ensuring the delivery of high quality integrated care for the local population.
Job description
Job responsibilities
The Administrative Care Coordinator will provide a comprehensive administrative and care coordination service across Taunton Deane West Primary Care Network supporting patients healthcare professionals and practice teams to deliver high quality safe and effective care. The post holder will play an important role in ensuring patients receive timely access to services coordinated support and a positive experience throughout their healthcare journey.
The role combines core general practice administration with personalised care coordination responsibilities. The post holder will undertake a wide range of administrative duties including Summarising patients records booking appointments managing recall programmes processing referrals and clinical correspondence maintaining accurate patient records and supporting information governance requirements including Subject Access Requests. They will ensure that all patient information is recorded accurately and that administrative processes are completed efficiently and in line with organisational policies and procedures.
Working closely with GPs practice staff Social Prescribing Link Workers Health and Wellbeing Coaches and wider multidisciplinary teams the Administrative Care Coordinator will support the delivery of personalised care across the PCN. They will assist with coordinating patient care ensuring actions arising from multidisciplinary team meetings case management discussions and personalised care planning are completed documented and communicated appropriately.
The post holder will act as a key point of contact for patients carers and healthcare professionals providing clear information guidance and support. They will help patients understand their care options access appropriate services and navigate health social care and voluntary sector provision. Through effective signposting and coordination they will support individuals to access the services most appropriate to their needs.
A key aspect of the role will involve supporting people to become more confident in managing their own health and wellbeing. This will include helping individuals access self management support educational programmes peer support groups community activities and local services that promote independence wellbeing and resilience. The post holder will contribute to a personalised care approach that places patients at the centre of decisions about their health and care.
The Administrative Care Coordinator will support proactive identification of patients who may benefit from additional support interventions or reviews particularly those living with long term conditions frailty cancer complex health needs or those residing in care homes. They will work collaboratively with clinical and non clinical colleagues to ensure patients receive coordinated holistic and person centred care.
The role requires excellent organisational communication and interpersonal skills together with the ability to manage competing priorities and maintain confidentiality at all times. The post holder will be expected to build effective working relationships across practices and partner organisations and contribute positively to the ongoing development of services across the Primary Care Network.
Through effective administration patient engagement and care coordination the Administrative Care Coordinator will contribute to improving patient outcomes reducing health inequalities enhancing access to services and ensuring the delivery of high quality integrated care for the local population.
Person Specification
Qualifications
Essential
- 4 GCSEs level 4 and above including English and Maths
Desirable
- Qualified to NVQ level 2 in health and social care.
Experience
Essential
- Essential Experience working with data databases spreadsheets or information systems Experience using EMIS Web or another GP clinical system Excellent attention to detail and Ability to work independently and manage competing priorities Excellent written and verbal communication skills Ability to communicate effectively with clinical and nonclinical colleagues Understanding of confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to communicate appropriately and sensitively with patients Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable Experience working within NHS primary care Experience with QOF monitoring and reporting Knowledge of primary care clinical coding Experience in care coordination or patient navigation Experience supporting patients with long-term conditions or complex needs Knowledge of personalised care and support planning Experience working with multidisciplinary teams
Person Specification
Qualifications
Essential
- 4 GCSEs level 4 and above including English and Maths
Desirable
- Qualified to NVQ level 2 in health and social care.
Experience
Essential
- Essential Experience working with data databases spreadsheets or information systems Experience using EMIS Web or another GP clinical system Excellent attention to detail and Ability to work independently and manage competing priorities Excellent written and verbal communication skills Ability to communicate effectively with clinical and nonclinical colleagues Understanding of confidentiality and information governance Ability to work effectively as part of a multidisciplinary team Ability to communicate appropriately and sensitively with patients Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable Experience working within NHS primary care Experience with QOF monitoring and reporting Knowledge of primary care clinical coding Experience in care coordination or patient navigation Experience supporting patients with long-term conditions or complex needs Knowledge of personalised care and support planning Experience working with multidisciplinary teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Lister House Surgery
Croft Way
Wiveliscombe
Somerset
TA4 2BF
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
PCN Care Co-ordinator Administrator for QoF and Research
Taunton Deane West Primary Care Network View all jobs
Posted 6 day(s) ago
Reference: 2449864
Job summary
The person appointed will work closely in the practice with the Data Quality manager and other members of the practice team. We are looking for someone who embraces technology, is proficient in the use of Excel and requires a high level of detail.
The PCN QOF, Research & Care Coordination is an non-clinical role that combines data quality improvement, research support, population health management and care coordination within Wellington Medical Centre and Taunton Deane West Primary Care Network (PCN). The role supports the practice in improving patient outcomes through the effective use of clinical data, identifying patients who may benefit from proactive interventions, and contributing to high-quality, patient-centred care. The role also includes patient recalls .
Wellington Medical Centre is part of Taunton Deane West PCN, which brings together GPs, nurses, pharmacists, social prescribing link workers, health and wellbeing coaches and other healthcare professionals to provide integrated care for local communities. The PCN is committed to improving health outcomes, reducing inequalities and delivering proactive, coordinated services. Research, innovation and continuous improvement are key priorities, with staff encouraged to contribute to service development and professional growth. The role offers some flexible working and provides an opportunity to make a meaningful contribution to both patient care and the ongoing development of primary care services
Main duties of the job
Key responsibilities include supporting Quality and Outcomes Framework (QOF) performance through clinical searches, audits, reporting and enabling the practice to monitor achievement, identify gaps in care and ensure patients receive timely reviews and interventions. Assisting to improving data quality and clinical coding by identifying inaccuracies, inconsistencies and missing information within patient records, helping to ensure that clinical data is accurate, reliable and meaningful for patient care, service planning and reporting.The role also uses population health data, risk stratification tools and clinical intelligence to identify patients who may require monitoring, follow-up or proactive support. This includes patients with long-term conditions, frailty, multiple health needs or those at risk of deterioration. Working closely with the practice and PCN Team and other members of the multidisciplinary team, the post holder helps coordinate care, facilitate referrals and support patients in accessing appropriate healthcare, community and voluntary sector services. The role contributes to research projects, service evaluations and quality improvement initiatives, using data and evidence to support better decision-making and improved patient outcomes. The post holder acts as an important link between data, healthcare professionals and patients, helping to deliver coordinated, proactive and personalised care across the practice and Primary Care Network
About us
Taunton Deane West Primary Care Network is an NHS collaboration between two GP practices Wellington Medical Centre and Lister House Partnership Our practice teams work closely together sharing expertise resources and ideas to develop new and innovative services that improve care for our local population
As an approved PCN Learning Organisation we are committed to creating a positive learning culture where both learners and educators are supported to develop their skills and thrive We value teamwork continuous improvement and the sharing of knowledge across our practices
Together we care for approximately 28000 registered patients across the two practices Our vision is to continue improving the quality and accessibility of care we provide by responding to the needs of our patient population and developing services that support better health outcomes
Being part of a Primary Care Network enables us to benefit from additional roles and expertise through the Additional Roles Reimbursement Scheme These roles strengthen our existing teams and help us provide the right care at the right time from the right professional
We are committed to delivering compassionate person centred care while working collaboratively with our patients our practices and our wider healthcare partners
Details
Date posted
26 October 2026
Pay scheme
Other
Salary
£13.50 an hour Depending on Experience
Contract
Permanent
Working pattern
Part-time
Reference number
W0068-26-0011
Job locations
Wellington Medical Centre
Mantle Street
Wellington
Somerset
TA21 8BD
United Kingdom
Job description
Job responsibilities
A QOF and Primary Care Performance
- Support Wellington Medical Centre with monitoring and improving QOF performance
- Asist with regular clinical searches and data analysis to identify patients who meet QOF criteria or require clinical review
- Produce accurate practice-level QOF reports dashboards and performance summaries
- Assist with Identify missing incomplete or inaccurate clinical coding that may affect QOF achievement or patient care
- Work with clinicians and administrative staff to improve clinical coding and data recording
- Support QOF planning monitoring validation and year-end preparation
- Maintain an up-to-date understanding of QOF requirements clinical coding and relevant primary care contractual requirements
B Data Analysis Clinical Searches and Population Health
- Extract and analyse data from EMIS Web and other approved data sources
- Undertake clinical searches to identify patients requiring reviews screening monitoring recalls follow-up or proactive intervention
- Use practice data QOF information risk stratification and population health intelligence to identify patient groups with unmet health needs
- Identify trends variations in care health inequalities and opportunities for earlier intervention
- Support proactive management of patients at risk of deterioration hospital admission or loss to follow-up
- Produce accurate reports dashboards and data summaries for clinical and management teams
- Support clinical audits service evaluations and quality improvement projects
- Provide data to support practice planning service development and decision-making
- Monitor the outcomes of interventions and use data to assess their effectiveness
- Ensure that data is accurate appropriately interpreted and presented in a clear and useful format
C Data Quality and Clinical Coding
- Monitor the quality completeness and consistency of patient data
- Identify missing inappropriate or inconsistent clinical coding
- Work with Data quality Manager and administrative teams to improve the accuracy of patient records
- Support the practice in maintaining high-quality consistent and appropriately coded clinical information
- Develop and maintain data quality reports and action plans
- Provide guidance to relevant staff on appropriate data entry and coding where required
- Identify data quality issues that may affect QOF patient safety recalls research or service planning
- Support standardisation of data collection and reporting within the practice
3 Care Coordination Navigation and Personalised Care
The post holder will undertake care coordination responsibilities appropriate to the role and in line with the PCN Care Coordinator ARRS requirements and local PCN arrangements
Patient Identification and Caseload Management
- Use clinical searches QOF data population health information and risk stratification to identify patients who may benefit from proactive care coordination
- Support the management of an appropriate caseload of patients particularly those with long-term conditions multiple health needs frailty complex needs or identified health and social care requirements
- Work with GPs nurses and other members of the multidisciplinary team to identify appropriate patients for care coordination
- Maintain accurate records of patient contacts interventions referrals care plans and outcomes
- Regularly review caseloads and escalate changes in patient needs to the appropriate clinician or MDT member
Care Navigation and Coordination
- Act as a point of contact for identified patients and help them understand and navigate available health social care and community services
- Support patients to access appropriate services including primary care community services secondary care social prescribing voluntary and community organisations and other PCN services
- Make appropriate referrals and coordinate communication between services
- Support patients before and after appointments by helping them understand agreed actions and access appropriate follow-up
- Assist with arranging appointments and other services where appropriate
- Follow up patients to establish whether referrals agreed actions or services have been accessed
- Identify barriers to accessing care and work with patients and relevant professionals to address these where possible
- Escalate clinical safeguarding or other concerns promptly to an appropriate clinician
Personalised Care and Support
- Support personalised care and support planning in collaboration with patients and the wider MDT
- Use personalised conversations to understand what matters to patients including their health wellbeing social circumstances and personal goals
- Encourage patients to participate actively in decisions about their care
- Support patients to identify realistic health and wellbeing goals
- Encourage self-management and access to appropriate health and wellbeing resources
- Signpost or refer patients to social prescribing health and wellbeing coaching and other community support where appropriate
- Promote patient independence choice and involvement in their care
- Support carers and families where appropriate and within the scope of the role
- Contribute to reducing health inequalities by identifying barriers to care and supporting appropriate solutions
4 Multidisciplinary Team Working
- Work as an integral member of the practice and PCN multidisciplinary team
- Contribute relevant patient population health and data intelligence
- Coordinate and follow up actions arising from MDT discussions
- Facilitate communication between patients clinicians practice staff PCN staff community services social care and other organisations
- Work collaboratively with GPs practice nurses clinical pharmacists Social Prescribing Link Workers Health and Wellbeing Coaches and other ARRS roles
- Develop effective working relationships with statutory voluntary community and social care organisations
- Ensure relevant information is communicated appropriately between professionals involved in a patient's care
- Contribute to a coordinated patient-centred approach to care
5 Research and Research Data
- Support approved research studies undertaken through Wellington Medical Centre and the PCN
- Identify potentially eligible patients using approved clinical searches and study criteria
- Support appropriate patient identification and recruitment in accordance with research protocols
- Undertake data searches collection validation and monitoring for approved research projects
- Maintain accurate research databases spreadsheets and study documentation
- Prepare anonymised or appropriately pseudonymised information where authorised and required
- Support patient follow-up for approved research studies where appropriate
- Monitor research recruitment data collection and project progress
- Liaise with authorised research organisations research networks and other relevant stakeholders
- Ensure research data is handled in accordance with study protocols approvals confidentiality requirements and information governance procedures
- Support research findings to inform audit quality improvement and service development where appropriate
6 Audit Quality Improvement and Service Development
- Use data and research findings to identify opportunities for improvement
- Contribute to quality improvement initiatives and evaluation of new services or pathways
- Monitor the effectiveness of interventions and report findings to the Practice Management and clinical teams
- Support the practice in developing evidence-based approaches to improve patient outcomes
- Identify opportunities to improve processes patient access service coordination and data quality
- Contribute to PCN initiatives relating to prevention early intervention and population health
7 Health Inequalities and Population Health
- Use practice data to identify groups experiencing poorer health outcomes or barriers to accessing services
- Support targeted interventions for patients identified through population health management
- Consider health inequalities when undertaking searches and developing patient cohorts
- Identify patients who may benefit from prevention early intervention or proactive care
- Work with the wider PCN and community partners to improve access to appropriate services
- Support initiatives designed to reduce health inequalities and improve health outcomes
- Monitor and report relevant outcomes where appropriate
8 Reporting and Communication
- Translate complex data into clear and practical information for clinical and non-clinical audiences
- Maintain accurate records of searches audits reports patient contacts and actions undertaken
- Assist to provide authorised data requests within agreed timescales
- Communicate effectively with clinicians practice managers administrators PCN staff research teams and external organisations
- Ensure communication with patients is clear respectful and appropriate to their individual needs
9 Information Governance and Confidentiality
- Maintain strict confidentiality when handling patient staff and organisational information
- Comply with UK GDPR the Data Protection Act NHS information governance requirements and relevant practice and PCN policies
- Only access patient-identifiable information where there is a legitimate and authorised reason
- Follow approved procedures for data extraction storage analysis and transfer
- Ensure information is anonymised or pseudonymised where appropriate
- Maintain secure records of patient and practice information
- Report actual or potential information governance breaches promptly
- Complete all mandatory information governance data security and safeguarding training
Job description
Job responsibilities
A QOF and Primary Care Performance
- Support Wellington Medical Centre with monitoring and improving QOF performance
- Asist with regular clinical searches and data analysis to identify patients who meet QOF criteria or require clinical review
- Produce accurate practice-level QOF reports dashboards and performance summaries
- Assist with Identify missing incomplete or inaccurate clinical coding that may affect QOF achievement or patient care
- Work with clinicians and administrative staff to improve clinical coding and data recording
- Support QOF planning monitoring validation and year-end preparation
- Maintain an up-to-date understanding of QOF requirements clinical coding and relevant primary care contractual requirements
B Data Analysis Clinical Searches and Population Health
- Extract and analyse data from EMIS Web and other approved data sources
- Undertake clinical searches to identify patients requiring reviews screening monitoring recalls follow-up or proactive intervention
- Use practice data QOF information risk stratification and population health intelligence to identify patient groups with unmet health needs
- Identify trends variations in care health inequalities and opportunities for earlier intervention
- Support proactive management of patients at risk of deterioration hospital admission or loss to follow-up
- Produce accurate reports dashboards and data summaries for clinical and management teams
- Support clinical audits service evaluations and quality improvement projects
- Provide data to support practice planning service development and decision-making
- Monitor the outcomes of interventions and use data to assess their effectiveness
- Ensure that data is accurate appropriately interpreted and presented in a clear and useful format
C Data Quality and Clinical Coding
- Monitor the quality completeness and consistency of patient data
- Identify missing inappropriate or inconsistent clinical coding
- Work with Data quality Manager and administrative teams to improve the accuracy of patient records
- Support the practice in maintaining high-quality consistent and appropriately coded clinical information
- Develop and maintain data quality reports and action plans
- Provide guidance to relevant staff on appropriate data entry and coding where required
- Identify data quality issues that may affect QOF patient safety recalls research or service planning
- Support standardisation of data collection and reporting within the practice
3 Care Coordination Navigation and Personalised Care
The post holder will undertake care coordination responsibilities appropriate to the role and in line with the PCN Care Coordinator ARRS requirements and local PCN arrangements
Patient Identification and Caseload Management
- Use clinical searches QOF data population health information and risk stratification to identify patients who may benefit from proactive care coordination
- Support the management of an appropriate caseload of patients particularly those with long-term conditions multiple health needs frailty complex needs or identified health and social care requirements
- Work with GPs nurses and other members of the multidisciplinary team to identify appropriate patients for care coordination
- Maintain accurate records of patient contacts interventions referrals care plans and outcomes
- Regularly review caseloads and escalate changes in patient needs to the appropriate clinician or MDT member
Care Navigation and Coordination
- Act as a point of contact for identified patients and help them understand and navigate available health social care and community services
- Support patients to access appropriate services including primary care community services secondary care social prescribing voluntary and community organisations and other PCN services
- Make appropriate referrals and coordinate communication between services
- Support patients before and after appointments by helping them understand agreed actions and access appropriate follow-up
- Assist with arranging appointments and other services where appropriate
- Follow up patients to establish whether referrals agreed actions or services have been accessed
- Identify barriers to accessing care and work with patients and relevant professionals to address these where possible
- Escalate clinical safeguarding or other concerns promptly to an appropriate clinician
Personalised Care and Support
- Support personalised care and support planning in collaboration with patients and the wider MDT
- Use personalised conversations to understand what matters to patients including their health wellbeing social circumstances and personal goals
- Encourage patients to participate actively in decisions about their care
- Support patients to identify realistic health and wellbeing goals
- Encourage self-management and access to appropriate health and wellbeing resources
- Signpost or refer patients to social prescribing health and wellbeing coaching and other community support where appropriate
- Promote patient independence choice and involvement in their care
- Support carers and families where appropriate and within the scope of the role
- Contribute to reducing health inequalities by identifying barriers to care and supporting appropriate solutions
4 Multidisciplinary Team Working
- Work as an integral member of the practice and PCN multidisciplinary team
- Contribute relevant patient population health and data intelligence
- Coordinate and follow up actions arising from MDT discussions
- Facilitate communication between patients clinicians practice staff PCN staff community services social care and other organisations
- Work collaboratively with GPs practice nurses clinical pharmacists Social Prescribing Link Workers Health and Wellbeing Coaches and other ARRS roles
- Develop effective working relationships with statutory voluntary community and social care organisations
- Ensure relevant information is communicated appropriately between professionals involved in a patient's care
- Contribute to a coordinated patient-centred approach to care
5 Research and Research Data
- Support approved research studies undertaken through Wellington Medical Centre and the PCN
- Identify potentially eligible patients using approved clinical searches and study criteria
- Support appropriate patient identification and recruitment in accordance with research protocols
- Undertake data searches collection validation and monitoring for approved research projects
- Maintain accurate research databases spreadsheets and study documentation
- Prepare anonymised or appropriately pseudonymised information where authorised and required
- Support patient follow-up for approved research studies where appropriate
- Monitor research recruitment data collection and project progress
- Liaise with authorised research organisations research networks and other relevant stakeholders
- Ensure research data is handled in accordance with study protocols approvals confidentiality requirements and information governance procedures
- Support research findings to inform audit quality improvement and service development where appropriate
6 Audit Quality Improvement and Service Development
- Use data and research findings to identify opportunities for improvement
- Contribute to quality improvement initiatives and evaluation of new services or pathways
- Monitor the effectiveness of interventions and report findings to the Practice Management and clinical teams
- Support the practice in developing evidence-based approaches to improve patient outcomes
- Identify opportunities to improve processes patient access service coordination and data quality
- Contribute to PCN initiatives relating to prevention early intervention and population health
7 Health Inequalities and Population Health
- Use practice data to identify groups experiencing poorer health outcomes or barriers to accessing services
- Support targeted interventions for patients identified through population health management
- Consider health inequalities when undertaking searches and developing patient cohorts
- Identify patients who may benefit from prevention early intervention or proactive care
- Work with the wider PCN and community partners to improve access to appropriate services
- Support initiatives designed to reduce health inequalities and improve health outcomes
- Monitor and report relevant outcomes where appropriate
8 Reporting and Communication
- Translate complex data into clear and practical information for clinical and non-clinical audiences
- Maintain accurate records of searches audits reports patient contacts and actions undertaken
- Assist to provide authorised data requests within agreed timescales
- Communicate effectively with clinicians practice managers administrators PCN staff research teams and external organisations
- Ensure communication with patients is clear respectful and appropriate to their individual needs
9 Information Governance and Confidentiality
- Maintain strict confidentiality when handling patient staff and organisational information
- Comply with UK GDPR the Data Protection Act NHS information governance requirements and relevant practice and PCN policies
- Only access patient-identifiable information where there is a legitimate and authorised reason
- Follow approved procedures for data extraction storage analysis and transfer
- Ensure information is anonymised or pseudonymised where appropriate
- Maintain secure records of patient and practice information
- Report actual or potential information governance breaches promptly
- Complete all mandatory information governance data security and safeguarding training
Person Specification
Experience
Essential
- Essential
- Experience working with data databases spreadsheets or information systems
- Experience using EMIS Web or another GP clinical system
- Strong analytical and numerical skills
- Excellent attention to detail and accuracy
- Good knowledge of Microsoft Excel and data reporting
- Ability to undertake searches and analyse primary care data
- Ability to identify trends discrepancies and data quality issues
- Excellent organisational and time-management skills
- Ability to work independently and manage competing priorities
- Excellent written and verbal communication skills
- Ability to communicate effectively with clinical and nonclinical colleagues
- Understanding of confidentiality and information governance
- Ability to work effectively as part of a multidisciplinary team
- Ability to communicate appropriately and sensitively with patients
- Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable
- Experience working within NHS primary care
- Experience with QOF monitoring and reporting
- Knowledge of primary care clinical coding
- Experience undertaking clinical searches and audits
- Experience in care coordination or patient navigation
- Experience supporting patients with long-term conditions or complex needs
- Experience supporting research studies or research data collection
- Knowledge of population health management
- Experience with Power BI dashboards or other data visualisation tools
- Knowledge of personalised care and support planning
- Experience working with multidisciplinary teams
- Understanding of health inequalities and social determinants of health
- Research governance or Good Clinical Practice training
Person Specification
Experience
Essential
- Essential
- Experience working with data databases spreadsheets or information systems
- Experience using EMIS Web or another GP clinical system
- Strong analytical and numerical skills
- Excellent attention to detail and accuracy
- Good knowledge of Microsoft Excel and data reporting
- Ability to undertake searches and analyse primary care data
- Ability to identify trends discrepancies and data quality issues
- Excellent organisational and time-management skills
- Ability to work independently and manage competing priorities
- Excellent written and verbal communication skills
- Ability to communicate effectively with clinical and nonclinical colleagues
- Understanding of confidentiality and information governance
- Ability to work effectively as part of a multidisciplinary team
- Ability to communicate appropriately and sensitively with patients
- Understanding of professional boundaries and the need to escalate clinical concerns
Desirable
- Desirable
- Experience working within NHS primary care
- Experience with QOF monitoring and reporting
- Knowledge of primary care clinical coding
- Experience undertaking clinical searches and audits
- Experience in care coordination or patient navigation
- Experience supporting patients with long-term conditions or complex needs
- Experience supporting research studies or research data collection
- Knowledge of population health management
- Experience with Power BI dashboards or other data visualisation tools
- Knowledge of personalised care and support planning
- Experience working with multidisciplinary teams
- Understanding of health inequalities and social determinants of health
- Research governance or Good Clinical Practice training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Wellington Medical Centre
Mantle Street
Wellington
Somerset
TA21 8BD
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
Employer details
Employer name
Taunton Deane West Primary Care Network
Address
Wellington Medical Centre
Mantle Street
Wellington
Somerset
TA21 8BD
United Kingdom
Employer's website
https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)
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Posted 20 day(s) ago
Reference: 2419206
Job summary
An exciting opportunity has arisen at Greystone House Surgery in the heart of Redhill for an experienced Healthcare Assistant to join our vibrant team. This is a full time, permanent position.
It is a varied clinical role aimed at supporting the wider healthcare team both clinically and administratively whilst providing exceptional care to our patient population.
Main duties of the job
The key responsibilities of this role are to assist the practice nurses with simple clinical procedures which will include height, weight, urinalysis, lifestyle advice, blood pressure checks, new patient checks, ECGs, wound care and removal of sutures, taking blood samples, CPR, chaperoning, supporting with vaccination campaigns, assisting doctors with minor surgery, coil fittings and general patient assistance.
To implement clinical work to ensure effective care delivery in the partnership with clients and families/carers.
To promote and advise on healthy lifestyles and weight management.
To ensure confidentiality on all matters relating to patients and information obtained during the course of employment.
To work with other members of the team to ensure clinical areas meet a satisfactory infection control level and remain adequately stocks with consumables.
About us
Greystone House Surgery is a modern friendly Practice in Redhill representing one of the three sites which make up The House Partnership between Greystone House Surgery, Caterham Valley Medical Practice and The Moat House Surgery.
This role is based at Greystone House Surgery, 99 Station Road, Redhill, RH1 1EB. Cross-site working between the Merstham and Caterham sites may occasionally be required.
We are a forward thinking, well organized training practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff and are keen to ensure the right person joins our friendly team.
- Fourteen Partners across three sites (5 in Redhill)
- Purpose built practice
- GMS, 16,000 patients (39,000 across the three site Partnership)
- Nurse Practitioners and Clinical Pharmacists
- Training Practice for Registrars, Foundation Yr 2 GPs, Physician Assistants, Medical students & Nurses
- EMIS Web
- Docman
- Abtrace
- Consistently high QOF achievement
- Member of DHC GP Federation
Details
Date posted
12 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A0455-26-0026
Job locations
Greystone House Practice
99 Station Road
Redhill
RH1 1EB
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Job Title:HEALTH CARE ASSISTANT
Grade:A/B (according to experience)
Accountable to: Practice Nurses, GP Principals, reporting to Practice Manager
JOB PURPOSE
To promote the mental, physical and emotional health of the Practice population
To assess the health needs of the Practice population
To provide and maintain a high standard of care for the Practice population
To assist with hygiene and infection prevention control for the practice
To ensure clinical areas are stocked adequately in order to meet the above and needs of the clinician
To be an effective member of the Primary Healthcare Team.
DIMENSIONS
1.Service development
To assist other nurses and doctors with simple clinical procedures and clerical tasks
To set up and maintain systems to provide adequate hygiene and infection control standard to meet CQC requirements
2.Clerical
To ensure the maintenance of accurate and up to date manual and electronic records with respect to activities which ensure the smooth running of the practice and delivery of effective service to the patients. This may include stock management, documentation and general administrative support.
3.Clinical
To assist the practice nurses with simple clinical procedures which will primarily involve seasonal vaccinations but ay include height, weight, urinalysis, lifestyle advice, blood pressure checks, new patient checks, ECGs, wound care and removal of sutures, taking blood samples, CPR, chaperoning, assisting doctors with minor surgery and general patient assistance.
To implement clinical work to ensure effective care delivery in the partnership with clients and families/carers
To promote and advise on healthy lifestyles
To ensure confidentiality on all matters relating to patients and information obtained during the course of employment
To work with other members of the team to ensure clinical areas meet a satisfactory infection control level and remain adequately stocks with consumables
OTHER DUTIES
To undertake such other duties as may be reasonably required from time to time as are consistent with the responsibility, training and scale of the post eg ear syringing, dressings, vaccinations, smoking cessation, anticoagulation
To have responsibility for the health, safety and welfare of self and others in the working environment, to follow safe working practice and to comply at all times with the Trust/Practice health and safety policy and procedures.
Job description Job responsibilities JOB DESCRIPTIONJob Title:HEALTH CARE ASSISTANTGrade:A/B (according to experience)Accountable to: Practice Nurses, GP Principals, reporting to Practice ManagerJOB PURPOSETo promote the mental, physical and emotional health of the Practice populationTo assess the health needs of the Practice populationTo provide and maintain a high standard of care for the Practice populationTo assist with hygiene and infection prevention control for the practiceTo ensure clinical areas are stocked adequately in order to meet the above and needs of the clinicianTo be an effective member of the Primary Healthcare Team.DIMENSIONS1.Service developmentTo assist other nurses and doctors with simple clinical procedures and clerical tasksTo set up and maintain systems to provide adequate hygiene and infection control standard to meet CQC requirements2.ClericalTo ensure the maintenance of accurate and up to date manual and electronic records with respect to activities which ensure the smooth running of the practice and delivery of effective service to the patients. This may include stock management, documentation and general administrative support.3.ClinicalTo assist the practice nurses with simple clinical procedures which will primarily involve seasonal vaccinations but ay include height, weight, urinalysis, lifestyle advice, blood pressure checks, new patient checks, ECGs, wound care and removal of sutures, taking blood samples, CPR, chaperoning, assisting doctors with minor surgery and general patient assistance.To implement clinical work to ensure effective care delivery in the partnership with clients and families/carersTo promote and advise on healthy lifestylesTo ensure confidentiality on all matters relating to patients and information obtained during the course of employmentTo work with other members of the team to ensure clinical areas meet a satisfactory infection control level and remain adequately stocks with consumablesOTHER DUTIESTo undertake such other duties as may be reasonably required from time to time as are consistent with the responsibility, training and scale of the post eg ear syringing, dressings, vaccinations, smoking cessation, anticoagulationTo have responsibility for the health, safety and welfare of self and others in the working environment, to follow safe working practice and to comply at all times with the Trust/Practice health and safety policy and procedures.
Person Specification
Experience
Essential
- An ability to communicate with a diverse group of patients, including those with learning disabilities. An ability to work collaboratively and adapt to fast-changing environments. To display a caring and compassionate nature towards patient's and their wellbeing. To be dependable with a strong work ethic. To have excellent verbal and written English.
- Qualified in Phlebotomy
- Qualified to NVQ level 3 Previous experience working in Primary Care
Desirable
- Involvement in infection control audits
Qualifications
Essential
- Eligible to work in the UK
- GCSE grade A to C in English and Maths or equivalent
- Qualified to NVQ level 3 in Health and Social Care
Desirable
- Experience of working in a similar environment
- Experience of EMIS Web
Person Specification Experience Essential An ability to communicate with a diverse group of patients, including those with learning disabilities. An ability to work collaboratively and adapt to fast-changing environments. To display a caring and compassionate nature towards patient's and their wellbeing. To be dependable with a strong work ethic. To have excellent verbal and written English. Qualified in Phlebotomy Qualified to NVQ level 3 Previous experience working in Primary Care Desirable Involvement in infection control audits Qualifications Essential Eligible to work in the UK GCSE grade A to C in English and Maths or equivalent Qualified to NVQ level 3 in Health and Social Care Desirable Experience of working in a similar environment Experience of EMIS Web
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The House Partnership
Address
Greystone House Practice
99 Station Road
Redhill
RH1 1EB
United Kingdom
Employer's website
https://www.greystonesurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The House Partnership
Address
Greystone House Practice
99 Station Road
Redhill
RH1 1EB
United Kingdom
Employer's website
https://www.greystonesurgery.nhs.uk/ (Opens in a new tab)
Apply Now
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