Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education

Essential

• English & Math GCSE C or equivalent experience
• IT qualification and experience

Desirable

• Customer care qualification

Experience

Essential

• Microsoft packages Excel, Word, PowerPoint
• Understanding of confidentiality
• Previous customer service experience

Desirable

• Knowledge of System One

Skills and attributes

Essential

• Excellent communication and interpersonal skills
• Ability to work on own initiative and as part of a team
• Flexibility of working pattern
• Ability to train and mentor colleagues

Aptitude and personal qualities

Essential

• Calm and professional
• Friendly and approachable
• Willing and eager to learn
• Ability to travel to other sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

New Mills Health Centre

Hyde Bank Road

New Mills

SK22 4BP

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Experience & Knowledge

Essential

• Worked in an MDT
• Experience of working with Neurological conditions

Desirable

• Experience of working within a Parkinson's multi-disciplinary team

Knowledge

Essential

• To hold an Occupational Therapy degree or equivalent diploma
• A broad range of postgraduate Occupational Therapy experience
• To be state registered

Desirable

• Experience of working with Parkinson's
• Membership of Royal College of Occupational Therapists
• Accredited Clinical Supervisor

Skills & Ability

Essential

• Able to consider relevant information in a logical, structural manner
• Able to use a risk assessment =approach to maximise patients' function and safety
• Able to use information to make appropriate diagnosis and prognosis

Desirable

• Able to use a range of technical and statistical methods
• Able to transfer skills, knowledge and experience from one speciality to another

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Florence Nightingale Community Hospital

London Road

Derby

DE1 2QY

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Education & Training

Essential

• Basic Numeracy and Literacy to read a range of information
• NVQ Level 2 or willing to train towards in Housekeeping or Customer Care

Desirable

• Previous relevant experience gained in a health or social care setting

Skills & Ability

Essential

• Good communication skills with members of the public/patients/clients/service users.

Experience & Knowledge

Essential

• Ability to acquire knowledge and awareness of patient dietary requirements
• Basic knowledge of COSSH, Health and Safety Policies, Infection control and Waste Disposal Policies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Queens Hospital

Belvedere Road

Burton-On-Trent

DE13 0RB

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description and person specification attached to this advert for full details on the role.

Person Specification

Qualifications

Essential

• Level 3 in Business Administration or Customer Service or equivalent knowledge and experience
• Level 2 in Word Processing and Text Production

Knowledge and Experience

Essential

• Comprehensive knowledge of a range of routine administration procedures
• Knowledge of a range of software programmes, including Microsoft Word, Excel and Outlook
• Previous experience of working in an office environment and carrying out general officer procedures
• Previous experience of supervising a team
• Previous experience of working with general public

Desirable

• Knowledge of other Microsoft packages
• Experience of SystmOne functions
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Bransholme Health Centre,

Goodhart Road,

Hull

HU7 4DW

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

Act as the first port of call for patients in relation to their care who are:

• Complex, frail or have specific needs
• Frequent GP appointment attendees
• Recently discharged from hospital
• Requiring signposting

Liaise with multi-disciplinary agencies and secondary care providers to coordinate pathways of care for patients.

To utilise the e-referral system for appointments, bookings and admissions as required.

To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes typing letters, reports, patient referrals, minutes, emails etc. in an accurate and quality manner.

To provide cover for members of the administration team during periods of sickness and annual leave.

Implementing new referral pathways and training/updating other staff members accordingly

Provide extensive assistance in arranging correct clinical pathways for care.

Monitor patient information relating to (for example), A&E attendance, hospital admission and medications.

Liaise with service providers and clinicians to identify frequent flyers, and new service users utilising risk stratification tools provided and present this information to the network MDT meetings.

Offer personalised support to patients and their carers to manage and co-ordinate their ongoing care. Discuss needs with identified patients and refer where relevant to the PCN social prescribing link worker service.

Identify patients to discuss at practice and PCN level with a view to reducing unplanned admissions and exacerbation of conditions.

Support Quality and Outcome Frameworks and other National and local targets as required.

Raise awareness of health promotion and NHS health checks in practice.

Support immunisation programmes

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English Language and Maths

Desirable

• Evidence of further qualifications e.g. NVQ Level 2-3

Experience

Essential

• Experience of working within a fast-paced responsive environment. Competent in the use of IT systems

Desirable

• Experience of working in Primary Care
• Experience in a health-care related environment
• Experience of Emis Web Clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great Eccleston Health Centre

Address

Raikes Road

Great Eccleston

Preston

PR3 0ZA

United Kingdom

Employer's website

https://www.greateccleston.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To participate in all aspects of the pharmacy service provided to the Trust and others to which a service is provided, with a particular emphasis on clinical pharmacy services.

To provide a high level of individualised packages of pharmaceutical care to some out-patients (others being served by our wholly owned subsidiary), and to in-patients on the wards which are allocated, involving senior pharmacy staff to advise when considered appropriate.

To gain experience and knowledge in all areas of the pharmacy service by rotating through the different areas of pharmacy practice and clinical service.

To advise medical, nursing and other healthcare staff where necessary on the therapeutic use and risk minimisation in the use of drugs and on legislation and guidance in the proper use of medicines.

To participate in the provision of medicines information services in the Trust, responding to requests for medicines information and advice from healthcare professionals and patients.

To undertake duties as a pharmacist within the dispensary, including dispensing when necessary, providing clinical and final checking and providing advice to patients on the correct use of their medicines.

If agreed, and after appropriate training, to provide a prescription transcription service to assist in the efficient admission and discharge of patients from the Trusts hospitals.

To participate in clinical audit work both within the Pharmacy and in multi - disciplinary settings, as necessary.

To be involved in the pharmaceutical aspects of clinical trials and the use of other unlicensed drug use where appropriate.To participate actively and fully in the programme of development of pharmacy and medicines management services.

To contribute to the in-service training of pharmacy staff, other healthcare staff and patient groups where appropriate.

To support and act as a role model and mentor for Foundation Training Pharmacists (FTP).

To participate, as necessary, in weekday end-of-the-day working to ensure that an appropriately responsive pharmacy service is provided to the patients of the Trust.

To take part, on rotation, in the provision of an on call from home emergency service out-of-hours, for which the appropriate compensation is granted.

To participate in the weekend and Bank Holiday working rotas.

To gain the postgraduate clinical Diploma through sponsored study (some of which will be done out of hours and / or at home) and workplace experience, supported by a workplace mentor, University attendance (on day release or block release) and tutorship. This only applies to permanent contracts.

To carry out any other duties as may be required within the nature and grade of the post.

To adhere to and perpetuate Trust Policies and Procedures, e.g. Equal Opportunities, Health & Safety etc.

To adhere to and perpetuate Trust Policies and Procedures, e.g. Equal Opportunities, Health & Safety etc.

The post holder will be required to hold, and to continue to hold, registration as a pharmacist with the UK General Pharmaceutical Council.

The post holder will be required to adhere to and perpetuate Trust and Pharmacy policies and procedures.

The post holder will have Warwick Hospital as their main base but will be required to work at / visit other hospitals in the Trust(s) as necessary.

The post holder will need to have satisfactory eyesight to be able to use visual display units, and to undergo testing to confirm this if required.

In order to be on call from home, and to visit other units served, the post holder will ideally have their own transport and motor insurance for business use.

This job description does not form part of the contract of employment, is not exhaustive and serves as a guide to the main tasks, envisaged at the time of drafting. As such this job description will change and evolve in accordance with the pharmacy services needs.

Person Specification

Qualifications

Essential

• Master's degree in pharmacy (or equiv)
• Professional registration in the UK as a Pharmacist through the General Pharmaceutical Council
• Able to demonstrate Continuing Professional Development to meet statutory requirements

Experience

Essential

• Post-registration work experience as a pharmacist

Desirable

• Hospital work experience through the Foundation Training year or other means

Skills

Essential

• The level of competency (clinical ability/ knowledge) necessary for the post
• Understanding of hospital pharmacy and its future agenda
• Accurate dispensing/ clinical checking skills
• Knowledge of medicines legislation
• Competent in the use of e-mail, word processing, spread sheets, PowerPoint

Personal Qualities

Essential

• Has obtained or is able and willing to undertake postgraduate study for the Clinical Diploma
• An enthusiastic and flexible team worker
• Strong written and verbal communication skills
• Willingness to be involved in developing services
• Sound professional judgement
• Able to create a rapport with the interview panel

Other

Essential

• Able and willing to participate in the out-of-hours service
• Use of motorised transport and insured for business use will be necessary unless willing to come into residence at own expense when on call
• Able and willing to work on weekday late duties, Saturdays Sundays and Bank holidays (on rota)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

South Warwickshire University NHS foundation Trust (Warwick Hospital)

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Training/Qualifications

Essential

• GCSE in English or Mathematics or equivalent qualifications (must provide certificates)

Desirable

• ECDL or equivalent

Work experience

Essential

• Experience of working in a reception role
• Work based experience of Hive or equivalent NHS electronic patient record system
• Work based experience of Word
• Work based experience of emails

Desirable

• Experience of working in a hospital ward environment
• Experience of working in a fastpaced environment with high accuracy
• Work based experience of the following packages: Microsoft Excel Income Management - Pay 360 Outlook

Special Aptitudes / Knowledge

Essential

• Excellent customer service skills
• Good verbal and written communication skills
• Organisation, multitasking and prioritisation skills

Desirable

• Evidence of liaising with more than one discipline
• Knowledge of requirements of patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Oxford Road Campus

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Skills and Abilities

Essential

• Good written and verbal communication skills
• Ability to prioritise own workload, as agreed with line manager
• Ability to work individually without direct supervision.
• To work within a team, and individually according to Team priorities, as instructed by line manager

Knowledge and Experience

Essential

• An understanding and/or experience of working to National and Trust targets, including waiting lists and RTT reports
• The post holder must be able to demonstrate knowledge of waiting list management
• Experience of IT systems

Desirable

• Knowledge of Database and Spread sheets
• Previous experience with PAS, Medisec, Ormis or similar systems

Training

Essential

• Continuous professional development, e.g., time management, organisations skills
• Risk management, e.g., data protection, Heath Records, Moving and Handling
• Health and Safety procedures
• Customer care

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

MREH

Manchester Royall Eye Hospital

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Specialist knowledge

Essential

• Understanding of the psychological, social, and emotional impact of pregnancy loss, infertility, and termination of pregnancy
• Awareness of the physiological experience and impact of pregnancy loss and termination of pregnancy

Desirable

• Understanding of infertility, including investigations and treatments, including the nature and complexity of loss associated with infertility.
• Knowledge and understanding of related physical and mental health issues (anxiety, depression, gynaecological problems).

Qualifications

Essential

• Diploma in Counselling, as recognized by the BACP
• Membership of BACP or other recognised professional counselling/ psychotherapy body

Desirable

• BACP Accreditation
• Supervision qualification
• Evidence of further professional training

Knowledge & Experiene

Essential

• In depth experience) of counselling related to specialist subject area.
• Experience of working in a multi-disciplinary team in a health/social care setting
• Experience of counselling individuals and couples.
• In depth knowledge of counselling theory and ability to work with a range of counselling models where indicated.
• Experience of loss and grief counselling

Desirable

• Experience of undertaking safeguarding of children and vulnerable adult assessment

IT and Interpersonal Skills

Essential

• Ability to use the Trust and Department IT systems.
• Ability to communicate with staff and patients via video link platforms.
• Ability to provide counselling to patients via video, telephone and face to face meetings
• Excellent written and verbal communication skills
• Ability to utilise counselling supervision
• Ability to review and audit work
• Ability to deal with distressing and emotionally demanding situations
• Ability to maintain professional autonomy within the Department and multi-disciplinary team, and maintain boundaries and standards of good counselling practice

Desirable

• Experience of providing group support or patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Gynaecology - Early pregnancy loss services

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Our PCN Pharmacy Technician has the following key responsibilities in supporting the delivery of health services to our patients:

a) Undertake patient facing and patient supporting roles to ensure effective medicines use by utilising consultation skills and shared decision-making conversations with patients.

b) Processing and coding clinical patient correspondence received upon discharge, ensuring any relevant procedures are completed.

c) Conduct medicine optimisation tasks including effective medicine administration, support medication reviews, prescription request processes, medicines reconciliation and synchronisation.

d) Promote the safe use of medicines within the repeat prescribing system, limiting waste and maximising the use of the NHS App, Electronic Prescription Service (EPS), electronic repeat dispensing (eRD) and other processes and technologies in place.

e) Assist in the delivery of medicines optimisation and managment incentive schemes and patient safety audits.

f) Support the safe use of high-risk medicines and the use of medicines as part of the Quality and Outcomes Framework, enhanced services and quality improvement projects.

g) Support the implementation of national and local prescribing policies, guidance and protocols applicable to the Practices and PCN, including CQC quality statements that relate to medicines.

h) Oversee the storage and management of prescriptions and the practice stock of personally administered items so they are stored, prescribed and claimed appropriately.

i) Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

j) Provide specialist expertise, when competent, to address both the public health and social care needs of patients including lifestyle advice, service information and help in tackling local health inequalities.

k) Develop relationships with other Pharmacy Technicians, Pharmacists and members of the multi-disciplinary team to support the integration of the pharmacy team across health and socia care including primary care, community pharmacy, secondary care and mental health.

l) Contribute to public health campaigns (eg flu clinics) through advice or direct care.

m) Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

n) Participating in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brough about through incidents and learning events.

There may be, on occasion, a requirement to carry out other tasks. This will be dependent on factors such as workload and staffing levels.

Person Specification

Other

Essential

• Commitment to ongoing professional development.
• Actively engages in clinical supervision.
• Knowledge of information governance, management of clinical correspondence, on-line access, mental capacity and safeguarding.
• Flexibility to work outside of core office hours if needed.
• Satisfactory Enhanced Disclosure Barring Service (DBS) check.
• Access to transport in order to work across PCN sites.

Desirable

• Understanding and knowledge of healthcare provision in GP surgeries, the Quality and Outcomes Framework and enhanced services.
• Understand the roles of a variety of different people working in the practice and across the PCN including doctors, nurses, healthcare assistants, social prescribing link workers, physiotherapists, physician associates, paramedics, health and wellbeing coaches, podiatrists, occupational therapists, pharmacists and pharmacy technicians.

Personal Qualities

Essential

• Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
• Ability to use own initiative, discretion and sensitivity.
• Courteous, respectful and helpful at all times.
• Flexible and cooperative and able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
• Confident and can work on own initiative whilst being aware of own boundaries of competence and what to do when boundaries are reached.
• Ability to identify risk and assess/manage risk when working with individuals.
• Sensitive and empathetic in distressing situations.
• Motivated forward-thinking, problem solver.
• Ability to work to meet deadlines.
• Effectively utilise resources.
• Punctual and committed to supporting the Practice and PCN team efforts.

Qualifications

Essential

• Registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
• The Pharmacy Technician agrees to be enrolled in or is already enrolled on a training pathway or course approved bythe Association of Pharmacy Technicians UK (APTUK) as meeting the requirements of the UK-wide APTUK/PCPA National Competency Framework for Primary Care Pharmacy Technicians and accepted by NHS England. eg CPPE primary care pharmacy education pathway

Desirable

• The Pharmacy Technician has passed a training pathway or course approved by the Association of Pharmacy Technicians UK (APTUK) as meeting the requirements of the UK-wide APTUK/PCPA National Competency Framework for Primary Care Pharmacy Technicians and accepted by NHS England eg CPPE primary care pharmacy education pathway.

Skills

Essential

• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
• Ability to process information accurately and effectively, interpreting data as required.
• Strong IT skills and competent in the use of Microsoft Office applications and the internet.
• Effective time management (planning, prioritising and organising).
• Problem solving and analytical skills.
• Good interpersonal skills with the ability to listen, empathise with people and provide person-centred support in a non-judgemental way.
• Commitment to reducing health inequalities and proactively working to reach people from all communities.
• Ability to work as a team member and autonomously.
• Demonstrate personal accountability, emotional resilience and work well under pressure.

Desirable

• Good knowledge of GP clinical systems.

Experience

Essential

• Experience of working with the general public.
• Experience of working in a healthcare setting.

Desirable

• Experience of working in primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

TASC PCN

Address

Seaton & Colyton Medical Practice

148 Harepath Road

Seaton

Devon

EX12 2DU

United Kingdom

Employer's website

https://www.axminstermedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification attached to this job for more information.

Person Specification

Qualifications

Essential

• Degree in Nursing Studies / First level Registered Nurse or working towards final assessment to achieve first level registration

Desirable

• Post-registration qualifications
• Mentorship qualification

Knowledge

Essential

• Demonstrate an understanding of the role of a community nurse
• Knowledge of legislation impacting on service delivery
• Knowledge of the modernisation agenda
• Demonstrate an understanding of evidence based practice
• Knowledge of local initiatives
• Demonstrate an understanding of the MDT
• Basic IT skills
• Knowledge and skills in the assessment process

Desirable

• Able to mentor students
• Evidence of professional development
• Have a working knowledge and understanding of First Visit Criteria

Experience

Essential

• Basic health and safety awareness
• Experience of working within a healthcare setting
• Experience of working with families and carers
• Experience of working in a team
• Experience of working with computerised recording systems

Desirable

• Experience of multi-agency working
• Experience of working within a community setting
• To have recently worked within a nursing capacity
• To be able to provide education to patients, carers, staff and other health care professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Health Care Partnership CIC

Address

Health House

Grange Park Lane

Willerby

HU10 6DT

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The main duties will include:

• Service Transition & Delivery
  • Lead end-to-end service transition activities ensuring new or changed services meet defined entry and exit criteria
  • Embed ITIL-aligned service transition processes, including change, release and knowledge management
  • Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live
• Stakeholder Engagement
  • Engage with a wide range of stakeholders including programme teams, architects, operations, and suppliers
  • Translate technical service requirements into clear, business-understandable outputs
  • Influence decision-making to ensure supportability and sustainability of services
• Operational Readiness
  • Validate that service support structures, monitoring, and escalation processes are in place
  • Ensure operational teams are trained and prepared to manage live services
  • Support early life support (ELS) and transition into business-as-usual operations
• Risk & Governance
  • Manage risks and dependencies across multiple service transitions
  • Ensure compliance with organisational governance, security and assurance processes
  • Provide reporting and assurance to senior stakeholders on transition readiness
• Continuous Improvement
  • Identify opportunities to improve service transition processes and practices
  • Contribute to continual service improvement initiatives across ITSM functions
  • Promote best practice and knowledge sharing across teamsLeadership (where applicable)
  • Provide matrix leadership across transition activities
  • Support prioritisation and coordination of workloads across multiple services
  • Mentor and support colleagues to build capability in service management practices

This is not an exhaustive list.

Essential criteria

• ITIL qualification (or equivalent) with practical experience in IT Service Management, particularly Service Transition
• Demonstrated experience leading service transition activities for digital or technology services
• Strong stakeholder engagement and communication skills, with the ability to influence across technical and non-technical teams
• Experience producing and reviewing service design and transition documentation
• Proven ability to identify and manage risks, issues and dependencies
• Experience working with suppliers and ensuring delivery against SLAs and KPIs

Desirable criteria

• Experience coordinating or leading teams (including matrix management)
• Familiarity with ServiceNow or similar ITSM platforms
• Experience in public sector (or a similar large scale organisation), or health environments

Selection process

This vacancy is using Success Profiles and will assess your behaviours, experience and technical skills.

Stage 1: Application & Sift

You willbe requiredto complete an application form. You will be assessed onthe 6 listedessentialcriteria,and this will be in the form of:

• an application form(Employer/ Activity history section on the application)
• a 1000 wordsupporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

HealthjobsUK has a word limit of 1500, but your supporting statement must be no more than 1000words. We will not consider any words over1000words.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

Only those meeting all essential criteria will be taken through to shortlisting.Shortlisting: In the event of a large number of applications we will shortlist on:

• Demonstrated experience leading service transition activities for digital or technology services

Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.

If you are successful at this stage, you will progress to interview and assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a face to face interview in our Canary Wharf offices.

Behaviours, experience and technical skills will be tested at interview.

You will be required to prepare a presentation (maximum of 10 minutes) as part of the interview which will assess your technical skills. The presentation will be: Using an example, show how you used ITIL principles to ensure a smooth transition of a new IT service into live operations, while maintaining service quality and minimising risk.

The Behaviours tested during the interview stage will be:

• Leadership (Lead behaviour)
• Communicating and influencing
• Delivering at pace
• Making effective decisions

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at any of our Core HQs in either Birmingham, Leeds, Liverpool or London (Canary Wharf).

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) on-site.

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Eligibility criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security clearance level requirement

Part 1

Successful candidates must pass a basic Disclosure and Barring Security (DBS) check before they can be appointed.

Part 2

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check clearance.

For meaningful National Security Vetting checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years to obtain Security Check clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting at this higher level and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.

Salary information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on the office location.

Grade 7:

£56,185- £66,581 (National)£58,340- £68,574 (Outer London)£60,494- £70,566 (Inner London)

Person Specification

Application form and supporting statement

Essential

• Application form and supporting statement

Behaviours

Essential

• Leadership (Lead behaviour)
• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

UK Health Security Agency

Address

Core HQs

Birmingham, Leeds, Liverpool or London (Canary Wharf)

E14 4PU

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Job description

Job responsibilities

The Department conducts a business meeting on the afternoon of the first Friday of each month open to all permanent anaesthetic staff, preceded by an Educational Supervisors meeting. All senior doctors in substantive posts are members of the Medical Staff Committee which meets every two months.

Anaesthetists run the ICU, obstetric anaesthetic and epidural service, chronic pain clinic and acute pain service. An ICU Outreach team operates 24/7. There is a Clinical Nurse Manager for ICU and Theatres Services (Ian Purcell) and Clinical Nurse Specialist for Acute Pain (Mel Muston).

Person Specification

Qualifications

Essential

• Full registration with GMC
• Entry on GMC Specialist Register or within six months of anticipated Certificate of Completion of Training date on day of interview or equivalent

Desirable

• ALS / EPALS / APLS
• Postgraduate qualification or fellowship in Perioperative Medicine

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Responsibilities/Key Responsibilities

- Provide strategic and operational leadership to clinical nurse specialists, ensuring highquality delivery and continuous development of the inpatient pain service.

- Ensure the pain service adapts to changing patient needs, emerging evidence, and national/local guidelines.

- Work closely with Consultant Pain Leads, the Matron, fellow Band 7 colleague, and the wider pain team to deliver the services strategic objectives.

- Contribute to the development of integrated governance structures that support seamless working between inpatient and chronic pain services

- Lead daily inpatient pain ward rounds, acting as an autonomous practitioner in complex clinical decisionmaking.

- Use advanced clinical reasoning to assess, plan, implement, and evaluate pain management plans for patients with acute and complex pain.

- Maintain a strong clinical presence, rolemodelling excellence in pain management and ensuring evidencebased interventions are consistently delivered.

- Prescribe and administer treatments in line with the organisations medication guidelines.

- Act as a clinical expert in inpatient pain management, offering guidance on complex pain presentations.

- Support staff education, promote best practice, and champion high standards of pain care across the organisation.

- Work effectively with the chronic pain service, palliative care, acute care response team, pharmacy, and Gloucestershire drug and alcohol services to ensure coordinated, holistic care.

- Take an active role in governance processes, embedding a culture of reflection, safety, and continuous improvement.

- Ensure care delivery aligns with current research, best practice standards, and regulatory guidance.

2. Professional Development, Education and Training

- Maintain and continually develop the specialist knowledge, clinical competence, and advanced skills required to perform the role effectively.

- Use the Trust appraisal process to identify personal training and development needs, ensuring ongoing professional growth.

- Undertake all mandatory and statutory training relevant to the role.

- Support the education, training, and professional development of staff within the inpatient pain team.

- Lead the design, delivery, and evaluation of specialist pain education for staff across all levels of the organisation, tailored to clinical need.

- Oversee the provision and delivery of training for devices used in inpatient acute pain management

- Work collaboratively with the Trusts professional education team to ensure highquality, evidencebased training provision.

- Lead the development, coordination, and ongoing support of the inpatient pain link nurse programme.

3. Management and Leadership

- Manage your own daily caseload of inpatients with acute and complex pain, while supporting colleagues with theirs to ensure safe, equitable workload distribution.

- Encourage and embed a sharedleadership culture, empowering team members to take ownership of initiatives and service improvements.

- Demonstrate high standards of patient care, communication, professionalism, and organisation, setting expectations for the wider team.

- Assess staffing levels in relation to clinical need and adjust allocations to maintain safe, effective service delivery.

- Maintain an accurate and uptodate electronic roster to support efficient workforce planning.

- Line manage members of the inpatient pain service, providing supervision, support, and direction.

- Carry out annual appraisals for nurse specialists in the team and manage performance concerns in line with Trust policy.

- Participate in writing business cases, VCPs, job descriptions, person specifications, and adverts, and work towards confidence in the full recruitment process.

- Act as a visible, credible professional leader, demonstrating strong clinical judgement and highlevel decisionmaking.

- Use advanced communication skills to address and resolve interprofessional conflict constructively.

- Ensure the inpatient pain service has clear strategic aims aligned with surgical division priorities and wider organisational objectives.

- Manage patient, relative, and staff complaints in accordance with Trust procedures, ensuring timely resolution and learning.

- Oversee Datix incident reports related to inpatient pain, ensuring appropriate investigation, action, and learning.

- Lead the development, writing, implementation, and review of evidencebased guidelines, policies, SOPs, and protocols relevant to the pain service

- Demonstrate a positive, forward thinking and creative approach to change. Ability to lead change and new ways of working.

- Lead change initiatives and support new ways of working, ensuring that improvements are evidencebased, sustainable, and aligned with organisational priorities.

- Take initiative in identifying innovative solutions, encouraging a culture of continuous improvement and adaptability within the team

4. Research and Development

- Work with regional, national, and international expert working groups to ensure the inpatient pain service evolves in line with emerging evidence, innovation, and changing patient needs.

- Work in a way that supports and encourages local and national audit and research activity relevant to inpatient pain management

- Play an active role in the clinical governance and quality agenda, continually evaluating and improving pain management for service users.

- Actively participate in quality improvement initiatives within the inpatient pain service, including audits, QI projects, and teachingbased improvement work.

- Develop and disseminate specialist knowledge to colleagues locally, regionally, and nationally, contributing to wider professional development in pain management.

- Identify personal development needs and align them with service priorities and personal career aspirations to maintain highlevel expertise.

5. Communications and Working Relationships

- Possess strong presentation and training skills, enabling effective delivery of education to staff at all levels.

- Communicate highly sensitive and complex conditionrelated information to patients and relatives with empathy, clarity, and reassurance.

- Find effective ways to communicate when a patients ability is compromised, including those who are cognitively impaired, children, or individuals under the influence of substances.

- Demonstrate the ability to work collaboratively within the pain team and wider multidisciplinary teams to ensure coordinated, patientcentred care.

- Communicate sensitively with ward staff and MDT colleagues, particularly when leading difficult conversations or addressing poor practice.

- Use effective influencing and negotiation skills to manage challenging situations and support positive outcomes.

- Address interprofessional conflict using advanced communication skills to resolve issues professionally and maintain team cohesion.

- Take initiative and demonstrate a progressive, creative, and forwardthinking approach to service delivery and problemsolving.

- Maintain accurate and contemporaneous records.

6. General Working Conditions

- Comply with all Trust and departmental policies, including Health and Safety at Work, manual handling, risk assessment, Data Protection legislation, and patient confidentiality.

- Implement and promote best practice based on national and local guidelines, including challenging entrenched or outdated clinical practices where necessary.

- Utilise recognised manual handling techniques and guidelines to ensure safe practice.

- Safely manoeuvre patients or objects over 15kg using appropriate equipment and aids.

- Regularly manage distressing and emotionally challenging situations involving patients, relatives, and staff.

- Work with patients who may display verbal or physical aggression, using deescalation and safety strategies.

- Adhere to policies relating to bodily fluids, infection control, and substances hazardous to health (COSHH).

- Use computerbased systems daily to support clinical documentation, communication, and service management.

- Work flexibly across both Trust sites as part of the inpatient pain service.Maintain professionalism and effective decisionmaking when working patterns are unpredictable or highly stressful.

- Ensure a smart, professional appearance that positively represents the Trust.

- Attend pain conferences, seminars, and relevant educational events to remain up to date with the latest research and developments in inpatient pain management.

Contact Details

Nina Robbins (Lead Nurse Specialist Inpatient Pain Service)

[email protected]

0300 422 2107

Please e-mail and Nina will reply

Person Specification

Qualifications, Knowledge and Experience

Essential

• Registered Nurse (NMC) educated to degree level (or has completed degree level modules)
• Registered Non-Medical Prescriber (NMC)
• Evidence of ongoing professional development
• In depth knowledge of inpatient pain management and operational processes within the inpatient pain service
• Inpatient pain management experience at Band 6 level or above
• Able to work autonomously with an unpredictable patient caseload
• Confident with presentation skills and able to teach all grades of clinical staff about pain management: formal classroom and ward-based sessions
• Identify clinical need for protocols, guidelines and patient information
• Team focused; ability to work collaboratively
• Evidence of Quality Improvement work
• Ability to effectively lead a small team and work closely with the lead pain consultants
• Experience with audit projects
• Enthusiastic, with a passion for quality improvement and excellent patient care

Desirable

• Managing individuals to include objective setting, supporting learning and reviewing of progress against development goals
• Knowledge of the trust appraisal and development process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Aims

To reduce the need for referrals to secondary mental health services but to refer appropriately using referral criteria if patient requires a higher level of need as per the Mental Health Stepped Care Model.

For patients to be assessed by a mental health professional and reduce need for GP contact to promote early intervention and reduce escalation of problems.

To reduce the need for unnecessary and inappropriate prescribing but to monitor and support patients safely through initiation of medication when clinically required as per NICE guidelines.

To ensure any risk issues are assessed, managed effectively and that patients are safeguarded accordingly.

To ensure patients are advised and signposted to psychological therapies as needed.

Maintain good links with other Mental Health services such as local secondary services and NHS Talking Therapies.

Duties And Responsibilities

Clinical

Offer Mental health triage in a time frame appropriate for patients needs including some same day appointments.

To provide short term interventions for common mental health problems as per Steps 1 and 2 of the Stepped Care Model working along side other disciplines such as APP and Social Prescribing Link Worker.

Follow NICE guidelines for management of common mental health problems with primary care setting.

Provide advice and signposting for parents of children under the age of 16 who are having mental health difficulties.

Provide advice and signposting for drugs and alcohol problems.

Provide advice, screening and signposting/referral to appropriate services regarding concerns re ADHD and autism for adults.

Take responsibility for keeping up to date with changes and development of mental health treatment, policy and delivery locally and nationally.

Keep up to date with inhouse mandatory training.

Take responsibility for revalidation requirement as per NMC.

To issue sicknotes to patient if they are unable to work due to their mental health problems.

To organise and complete the QOF annual reviews for the SMI register which consists of HCA appointment and then a face to face appointment with me that includes formulation of a care plan, crisis management, general health advice.

To maintain awareness of updated protocols and/or policies and to execute them whenever possible at all times

To be flexible to the needs of the service

Meetings

It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave or circumstances deemed appropriate by the partnership or management.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health And Safety At Work Act, 1974

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures, including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training (minimum annually)

Routine management of own team / team areas, and maintenance of work space standards

Waste management, including collection, handling, segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting the welfare of children.

Outside Employment/Outside Interests

If you have other work or outside interests, this must not conflict with your duties and responsibilities of you attendance for work as an employee of the Practice.

It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank work), voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it creating a conflict of interest with your NHS duties. You must also therefore seek your manager's approval before taking on any such other work or outside interest at any time after entering employment.

Harassment And Bullying

The Practice condemns all forms of harassment and bullying and is actively seeking to promote a work place where employees are treated with dignity, respect and without bias.

Equal Opportunities

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resource

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Experience

Essential

• Experience of working with Mental Health Patients
• Experience of dealing with Safeguarding and Vulnerable People

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• Registered Nurse with NMC with a valid PIN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lockwood GP Surgery & Win Network

Address

Civic Centre

Breck Lane

Poulton le Fylde

Lancashire

FY6 7PU

United Kingdom

Employer's website

https://www.lockwoodavenuesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Key result areas (main duties/responsibilities)

Cleaning Duties

1. Damp mopping and buffing of all floor surfaces, including using machinery. Periodic maintenance as included in the cleaning schedules.

2. Vacuum cleaning of all carpet areas, including use of machinery.

3. Damp dusting all radiators, pipes and ledges.

4. Cleaning of all furniture and fittings by the appropriate method.

5. High dusting.

6. Cleaning of partition glass and inside of windows where necessary.

7. Cleaning of all sanitary fitments.

8. Cleaning wall tiles.

9. Replenishing disposable items, e.g. paper towels, soap, rubbish sacks etc.

10. Emptying of refuse bins and removing to place of disposal. Cleaning of all refuse holders.

11. Cleaning of lockers, beds and mattress when vacated by the patient.

Ad Hoc Duties

12. Order and maintain cleaning supplies to required stock level.

13. Report defaults, breakages, pests etc to relevant person.

14. To complete all relevant paperwork as requested by management.

15. To open and secure buildings following procedures where required.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)