Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

You will work as part of the Orthopaedic Ward administration team covering the wards to ensure that all administration duties are performed to help support the clinical staff. You will provide administrative, clerical and receptionist services to patients and visitors calmly, sensitively and efficiently both on the telephone and in person you will be working as part of a team and in collaboration with others. You will liaise closely with nursing, therapy, medical and supporting services to provide an efficient and effective service for patients. You should be able to respond to changing priorities and have the ability to work under pressure and be an excellent team player. You will be computer literate and have experience of dealing with the general public.

You will need a good general education, proven experience in administration; a flexible can do attitude and the ability to use your own initiative. The successful candidate will have good interpersonal skills with the ability to communicate at all levels.

Working Pattern: 22.5 hours per week Wednesday- Friday

Interview Date: To Be Confirmed

Please note, this is a fixed term contract for 12 months For current NHS employees this post could be a secondment opportunity.

For further information please contact: PEOC Admin Line Managers [email protected] or call 01392 403569

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Exeter

Devon

EX2 5DW

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. The role includes:

   • Supporting the Occupational Therapists during assessments and interventions
   • Running groups in different settings around the borough of Newham
   • Supporting the Occupational Therapists with any administrative tasks
   • Supporting the team when running training sessions either in person or on virtual platforms
   • Supporting the team in updating resources for our website
   • Supporting the team in the processes of ordering equipment

   We Care. We Respect. We are Inclusive. And we are looking for a talented OT Assistant who embodies these qualities when supporting our service users and their families, as well as in their relationships with colleagues and partner organisations.

   We invite you to look into our Children OT website for further information about our service (Link: https://www.elft.nhs.uk/scyps/our-services/occupational-therapy ).

   Please refer to the Job Description for further details about this post.

Person Specification

Education/ Qualification/ Training

Essential

• GCSE or Equivalent - English & Maths training or be able to demonstrate the same
• Good typing and computer skills including a knowledge and use of Excel spreadsheets, Microsoft word, power point.

Desirable

• Knowledge of Occupational Therapy Services for children.
• Experience of working in a busy team environment where team work is essential.

Experience

Desirable

• Experience of working with children and young people, either as an OTA or another health care setting role or school role.
• Ability to maintain a pro-active role during the assessment and treatment of children
• Experience of working and communicating with a wide range of professionals as a member of a multidisciplinary team e.g.: other health professionals, education staff, Social Services and other statutory and voluntary organisations.
• Experience of carrying out therapeutic interventions when guided/supported by a senior professional

Knowledge and Skills

Desirable

• Evidence of a good understanding of normal child development and the implications of working with children with additional needs
• Some knowledge of legislation affecting our work with children.
• An awareness of, and sensitivity to the needs of a multicultural client group.
• An ability to establish a therapeutic relationship with children and their carers/families motivating them to participate in the therapeutic process
• Knowledge of Microsoft office programmes and an ability to use these for a range of purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

West Ham Lane Health Centre

84 West Ham Lane

Stratford

E12 5HN

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Experience

Essential

• Relevant clinical experience, in an Acute /Community Healthcare setting
• Recent experience of group and one-to-one teaching
• Recent experience of training others in Manual Handling
• Experience of auditing Manual Handling Standards and practices
• Evidence of TNA/ Lesson planning, feedback evaluation
• Recent experience of teaching and developing staff

Education and professional qualifications

Essential

• Recognized teaching qualification (eg: PGCE, LST or similar), Train-The-Trainer Qualification (eg: RoSPA Level 4 or similar)
• Evidence of recent and ongoing clinical/professional development appropriate to role

Desirable

• Nursing, Midwifery or AHP degree (or equivalent)
• NMC Registered Nurse/Midwife or AHP

Personal Qualities & Attributes

Essential

• Able to work as a team member and form professional relationships with wider Trust colleagues
• Enthusiastic about staff education and development
• Adaptable and able to manage change
• Diplomatic and inclusive
• Flexible in working arrangements to meet the needs of the Manual Handling service including working across all the sites under the Royal Free London Trust

Skills and aptitudes

Essential

• Competent in providing safe and effective Object and Patient Handling practices
• Competent in Manual Handling in range of clinical and non-clinical settings
• Demonstrates Safer Manual Handling decision making skills
• Effective written and verbal communication skills
• Skilled at using MS365 applications, projection/multimedia equipment and e-learning resources
• Able to manage challenging situations
• Able to plan and prioritize own workload
• Evidence of working effectively in a team

Royal Free shared commitments

Essential

• Demonstrable ability to meet the Trust shared commitments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free London NHS Foundation Trust

Pond Street

London

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks. You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries. You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and secretarial service.

Person Specification

Experience of working in the health sector

Essential

• Commitment to learn and enhance your skills in providing quality care.
• Commitment to learn and enhance your interpersonal and communication skills

Desirable

• Experience of working in a care setting

Experience

Essential

• Experience of working in primary care

Desirable

• Experience of working in a GP Practice

Qualifications

Essential

• Applicant must be a resident in the UK and have the right to work.

Employer details

Employer name

The Hodford Road Surgery

Address

73 Hodford Road

London

NW11 8NH

United Kingdom

Employer's website

https://www.hodfordroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Key result areas (Main duties/responsibilities)

Cleaning Duties

1. Damp mopping and buffing of all floor surfaces, including using machinery. Periodic maintenance as included in the cleaning schedules.

2. Vacuum cleaning of all carpet areas, including use of machinery.

3. Damp dusting all radiators, pipes and ledges.

4. Cleaning of all furniture and fittings by the appropriate method.

5. High dusting.

6. Cleaning of partition glass and inside of windows where necessary.

7. Cleaning of all sanitary fitments.

8. Cleaning wall tiles.

9. Replenishing disposable items, e.g. paper towels, soap, rubbish sacks etc.

10. Emptying of refuse bins and removing to place of disposal. Cleaning of all refuse holders.

11. Cleaning of lockers, beds and mattress when vacated by the patient.

Ad Hoc Duties

12. Order and maintain cleaning supplies to required stock level.

13. Report defaults, breakages, pests etc to relevant person.

14. To complete all relevant paperwork as requested by management.

15. To open and secure buildings following procedures where required.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Workerroute we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)

Person Specification

Knowledge and skills

Essential

• Working Knowledge of Health and Safety

Desirable

• Cleaning experience

Knowledge and skills

Essential

• Good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway House

Kingsway Hospital

Derby

DE22 3LZ

United Kingdom

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

**Please see attached Job Description and Person Specification for full roles and responsibilities.**

Person Specification

Qualifications

Essential

• Degree in Speech-Language Therapy
• Health & Care Professions Council Registration

Desirable

• Membership of the Royal College of Speech-Language Therapists (RCSLT)
• Membership of Special Interest Group e.g. SALT neurological practice
• Educated to Masters level in specialist SALT field relevant to the role or equivalent combination of post graduate education, courses and experience in neuro SALT
• Experience in neuro rehab and community working

Experience

Essential

• Appraisals using KSF
• Clinical Teaching
• Use of reflective practice and supervising others
• Experience of service development
• Experience of provision of work for patients presenting with dysphagia and communication impairments
• Experience of working in a range of community and / or acute NHS settings

Desirable

• Undertaken clinical audit
• Research experience
• Experience of working in the NHS
• Experience of working with adults with a variety of long-term conditions and neurological conditions

Skills

Essential

• Specialist knowledge and understanding of complex neurological conditions including clients with multiple pathologies
• Specialist skills in the assessment and treatment of adults with communication and swallowing difficulties in the context of complex long-term conditions
• Knowledge of evidence-based practice and outcome measures associated with neurological conditions and older people
• Knowledge and experience of working with a wider multi-disciplinary team
• Knowledge and understanding of clinical guidelines across a variety of long-term conditions e.g. stroke, Parkinson's
• Advanced clinical note writing and report writing skills, in both verbal and written format

Desirable

• EMIS clinical system experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Merton Civic Centre

London Road

Morden

SM4 5DX

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The principal elements of the post will be to:

1. To support mainly the in-patient services in Cardiology wards (Malins and CCU) as directed by senior team. Whilst on duty, the post holder has clinical and professional responsibility for their patients. It is also the duty of the post holder to:

a. Keep patients (and/or their carers as appropriate) informed about their condition.

b. Involve patients and/or their carers if appropriate in decision making about their treatment.

c. Maintain professional standards and obligations as set out by the General Medical Council and comply in particular with the GMCs guidance on Good Medical Practice

d. The post holder will be responsible for carrying out any work related to and reasonably incidental to the duties set out in their Job Plan such as:

i. The keeping of records and the provision of reports

ii. The proper delegation of tasks

iii. Maintaining skills and knowledge

2. Research, Education, Audit and Continuing Professional Development

a. To take responsibility for continuing professional education in accordance with guidelines set out by the appropriate college/faculty/professional body.

b. To initiate and participate in research and audit programmes in accordance with Trust policies and procedures.

c. To work in collaboration with colleagues in developing skills to provide new ways of working across different professions, organisations i.e. community/primary care.

3. Clinical Governance

a. In conjunction with Consultant colleagues, to ensure that the requirements of clinical governance are met.

4. General elements:

a. To participate in clinical and other service activities with the object of ensuring a high standard of patient care.

b. To be able to work flexibly, and cross cover for colleagues.

c. To observe the Trusts agreed policies and procedures

d. To take responsibility for your own health and safety complying with any safe working arrangements, policies and procedures which are in place.

e. To accept a duty to other staff and patients to ensure that any hazards are reported and managed appropriately.

Person Specification

Experience

Essential

• Registered with the General Medical Council
• Clinical experience - at least 6/12 months UK experience. (House Officer/F1 acceptable

Desirable

• MRCP

Experience

Essential

• Clinical experience - at least 6/12 months UK experience.

Desirable

• MRCP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

SWFT

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Join our dynamic team and play a vital role in ensuring the smooth operation of our practice. This position is ideal for someone who enjoys problem-solving, working in a team, and delivering excellent service in a fast-paced healthcare environment.

• Professionally and politely greet all patients and visitors, both in person and over the phone.

• Handle incoming calls from patients and healthcare professionals, directing them as needed or taking messages.

• Manage administrative queries and requests, acting as a key link between patients and clinicians.

• Schedule, cancel, and rearrange appointments efficiently using the clinical system.

• Provide essential support to clinicians, ensuring smooth daily operations.

• Process medical report requests and handle related fees.

• Maintain a clean and organised reception and waiting area.

Person Specification

Right to work in the UK

Essential

• Right to work in the UK

Skills

Essential

• Previous experience working within a GP surgery, primary care, or healthcare setting.
• Hands-on experience using EMIS patient records system and healthcare software.
• Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.

Desirable

• In-depth understanding of patient confidentiality and GDPR regulations, with experience applying them in a professional setting.
• Demonstrated ability to work efficiently within a team while also working independently when required.

Qualifications

Essential

• Educated to GCSE level (or equivalent), including strong grades in Maths and English.
• Demonstrable competency in written and spoken English, with the ability to draft professional correspondence.

Desirable

• Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
• IT-related qualification or certification

Experience

Essential

• Experience working with IT systems, including Microsoft Office (Word, Excel, Outlook) and data entry software.
• Ability to work in a highly organized, methodical, and detail-oriented manner, ensuring accuracy in all tasks.
• Previous experience in a receptionist, administrative, or customer service role, ideally within a fast-paced environment.

Desirable

• Previous experience working within a GP surgery, primary care, or healthcare setting.
• Hands-on experience using EMIS patient records system and healthcare software.
• Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Forest Health Partnership

Address

Church Street Surgery

Dunley Road

2 Callows Lane

Kidderminster

Worcestershire

DY10 2JG

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

essential

Essential

• Good listening skills
• Motivated
• Punctual and reliable

Desirable

• Interest in supporting people with a Learning Disability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Barnard Court Health Centre

Old Courts Road

Brigg

DN20 8JD

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Experience

Essential

• Ability to work on own or as part of a team - evidence both
• Experience of working within customer service

Desirable

• Previous experience of working within a similar environment
• Reception skills

Knowledge

Essential

• English and Math's GCSE Grade C or above (or equivalent qualification)
• Computer literate with good keyboard skills
• Clerical/Admin Skills

Desirable

• Knowledge of Hospital Information Support System

Skills

Essential

• Ability to remain calm and confident
• Organisational skills
• Ability to work in a busy environment
• Ability to meet deadlines
• Ability to work on own initiative or as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Queens Hospital Burton

Belvedere Road

Burton on Trent

DE13 0RB

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care.

Support patients to utilise decision aids in preparation for a shared decision-making conversation.

Holistically bring together all of a persons identified care and support needs, and explore options to meet these within a single personalised care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person.

Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.

Support people to take up training and employment, and to access appropriate benefits where eligible.

Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure.

Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level.

Explore and assist people to access personal health budgets where appropriate.

Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals.

Support the coordination and delivery of MDTs.

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent level of knowledge in office procedures
• Experience of working under own direction
• Experience in a patient focused environment
• Evidence of experience in wide range of administrative systems and software programmes
• Experience of planning and organising complex meetings/agendas
• Evidence of working with IT systems
• Evidence of ability to support collation and analysis of data
• Excellent verbal and written skills
• Ability to provide and receive complex information
• Excellent interpersonal skills
• Demonstrable ability to show kindness and compassion
• Demonstrate ability to reflect and learn from situations
• Identifies difficulties as challenges and works with others to identify solutions
• Demonstrates co-operative team working and awareness of the roles of other professionals
• Able to work on own initiative, organising and prioritising own workload to set deadlines
• Ability to adapt and change approach as circumstance dictates
• Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
• Understanding of and commitment to equality of opportunity and good working relationships
• An ability to maintain confidentiality and trust
• Can do attitude, able to maintain positivity in the face of adversity
• Good time keeping

Desirable

• Experience of supporting service improvement
• Previous experience in NHS, Primary Care, Local Authority role
• Experience of using a medical software package e.g. SystemOne and EMIS Web
• Proven track record of effective use of networking and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haslington Surgery

Address

Crewe Road

Haslington

Crewe

Cheshire

CW1 5QY

United Kingdom

Job description

Job responsibilities

• You will deliver specialist autism diagnostic assessment of adults within the Leeds Autism Diagnostic Service.
• You will facilitate follow up appointments for those who have been assessed by the service.
• You will work as an integrated member of the multidisciplinary team within the service and will contribute to all aspects of the diagnostic assessment pathway.
• You will be supported to complete relevant training to allow you to conduct high quality clinical and risk assessments
• You will provide recommendations relating to the management and support needs of service users identified as having autism spectrum disorder, and those service users with an additional diagnosis of ADHD and/or additional health conditions.
• You will contribute to the delivery of autism training alongside the team to a wide range of stakeholders in statutory services within our own Trust, those working in education, local authority, voluntary and private sectors.
• You will actively contribute to future service development, audit and quality improvement projects.

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for.

Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person Specification

Qualifications

Essential

• Relevant core professional qualification and registrations (eg. RMN, RN (Mental Health), RNLD (Learning Disability), OT, Social Worker, SaLT

Skills

Essential

• Ability to work in partnership with the MDT, other teams and services, Understanding the rationale and purpose of multi-agency working with people with complex needs.

Experience

Essential

• Experience working in a community setting

Knowledge

Essential

• Knowledge or understanding of good practice when working with those with autism and/or a learning disability with co-morbidities such as mental health difficulties

Values Based

Desirable

• 1.Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
• 2.Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
• 3.Tell us about a time when you showed someone kindness or understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Leeds Autism Diagnostic Service (LADS)

Aire Court Community Unit, Lingwell Grove

Leeds

LS10 4BS

United Kingdom

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Finance, reimbursements and claims

• Act as the first point of contact for day-to-day bookkeeping queries, investigating discrepancies and liaising with the Partners, suppliers and relevant colleagues.

• Maintain oversight of collaborative payment claims, including the supporting claim spreadsheet, evidence and reconciliation of payments received.

• Maintain oversight of enhanced service claims, including CQRS, CQRS local & Public Health claims and ensure accurate reconciliation of payments received.

• Submit the monthly GP re-imbursement claim and ensure the practice is receiving the maximum re-imbursement.

• Coordinate core contract reimbursements, including CQC fees, water charges, business rates and any other eligible items notified to the Practice.

• Ensure the practice is receiving all allocated funding via the PCN DES and provide any required information to the bookkeeper to allow her to invoice appropriately.

• Handle core GP contract and ICB/PCN finance queries, maintaining a clear audit trail of enquiries, responses, decisions and outstanding actions.

• Prepare and submit locum reimbursement claims when required, checking eligibility, supporting documentation and payment receipt.

• Monitor submission and payment deadlines, promptly escalating missing information, rejected claims or underpayments.

2. Information governance and privacy

• Undertake the Practice Privacy Officer function once formally assigned, maintaining an up-to-date role profile and required access on the staff smartcard.

• Coordinate completion and annual review of the Data Security and Protection Toolkit, gathering evidence from relevant leads and ensuring actions are tracked to completion.

• Maintain appropriate logs, evidence and records for privacy, information governance and data security work including the practice risk register and clinical governance action log

• Identify and escalate data protection, confidentiality, cyber security or information governance risks to the appropriate senior lead.

3. Policies, assurance and regulatory compliance

• Coordinate the Practice policy library and the transition to Practice Index,

• Maintain oversight of general policies, IT policies, medicines protocols and infection prevention and control documentation, ensuring owners, review dates and approvals are recorded.

• Ensure the practice is complying with the PCN DES checklist and provide any required evidence.

• Support preparation for CQC and other assurance activity by maintaining clear, current and accessible evidence.

• Ensure document control arrangements include version number, approval date, review date, owner and revision history.

4. Contracts, utilities, equipment and systems

• Maintain a central register of equipment, software, service and utility contracts, including supplier, cost, renewal date, notice period, owner and key terms.

• Coordinate renewals and reviews for equipment and software contracts, including Numed and INRstar, ensuring sufficient lead time for value-for-money and operational review.

• Monitor the Practice utility (inc gas and electricity) contracts and liaise with the appointed broker and senior management regarding renewal options.

• Ensure contracts and renewals are appropriately authorised and that relevant documents and correspondence are retained.

• Escalate service, cost, continuity or supplier-performance concerns to the Partners

5. Digital development and artificial intelligence

• Coordinate the Practice AI development workstream, including engagement with relevant suppliers and products identified by the Practice.

• Maintain an inventory of AI-enabled tools and proposed use cases, with documented ownership, approvals, information governance considerations, staff guidance and review dates.

• Arrange appropriate consultation, testing, training and evaluation before changes are embedded into routine workflows.

• Monitor risks, incidents, benefits and user feedback, escalating clinical safety, data protection or operational concerns promptly.

6. General duties

• Build effective working relationships with partners, managers, clinicians, administrators, finance colleagues, the PCN, ICB and external suppliers.

• Provide concise progress updates and exception reports, clearly identifying deadlines, dependencies, decisions required and overdue actions.

• Develop and maintain written procedures so that key responsibilities can be covered during absence and handed over safely.

• Attend meetings relevant to the role and complete agreed actions.

• Undertake other duties appropriate to the grade and purpose of the post, following discussion with the line manager.

Key working relationships

• GP Partners and Practice Manager

• Clinical and operational leads

• Practice finance and administrative teams

• Primary Care Network colleagues

• Integrated Care Board and other NHS commissioners

• CQC and information governance contacts, where appropriate

• Suppliers, utilities providers, brokers and software providers

Person Specification

Qualifications

Essential

• Good general education, including English and Mathematics or equivalent. Working knowledge of NHS financial administration, information governance, contract management or business administration.
• Experience of managing competing deadlines, maintaining accurate records, working with confidential information, resolving administrative or financial queries, and liaising with internal and external stakeholders.

Desirable

• Relevant qualification in business administration, finance, information governance, project management or healthcare management. Knowledge of primary care contracts, CQC requirements, DSPT and NHS commissioning arrangements.
• Experience in general practice, the NHS or another regulated setting. Experience of claims, reimbursements, procurement, supplier contracts, policy management or digital change.

Experience

Essential

• Strong organisation and attention to detail; confident use of Microsoft 365 and spreadsheets; clear written and verbal communication; ability to analyse information, identify gaps and maintain an audit trail; ability to work independently and escalate appropriately.
• Reliable, discreet and methodical. Proactive without working beyond delegated authority. Comfortable taking ownership, asking questions and following actions through to completion. Collaborative, adaptable and committed to continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wensum Valley Medical Practice

Address

46 Earlham Centre West

Norwich

NR5 8AD

United Kingdom

Employer's website

https://wensumvalleymedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Degree/diploma in Occupational Therapy
• Professional registration as recognised HCPC
• Fieldwork Education training course

Desirable

• Evidence of recent study (especially that related to palliative care)

Experience

Essential

• Sufficient post graduate clinical experience
• Managing a caseload
• Inter-professional and multi-agency team working
• Direct involvement with carers and families

Desirable

• Evidence of experience in palliative care
• Evidence of community working

Skills

Essential

• Autonomous practitioner
• Sound clinical reasoning/problem solving skills within clinical area
• Evidence of organisational skills
• Knowledge of current healthcare policies and application in clinical area
• Basic IT skills

Desirable

• Presentation skills

special knowledge

Essential

• Knowledge of services that link across the primary/secondary care interface to provide integrated care in specialism

Desirable

• Member of special interest group

Personal qualities

Essential

• Self motivated
• Evidence of embracing change
• Professional confidence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

City Hospice

Whitchurch Hospital Grounds, Park Road, Whitchurch

Cardiff

CF14 7BF

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

The assessment process for this role will include: a single interview.

Interviews are anticipated to be held on21st October via Teams– subject to confirmation.

Person Specification

Qualifications

Essential

• Degree plus post graduate diploma or equivalent experience in marketing/communications or similar field.
• Demonstrate commitment to own Continued Professional Development (CPD).

Experience

Essential

• IT Literacy (Word, PowerPoint and Excel).
• Demonstrable experience of producing high-quality communications plans.
• Advanced keyboard skills with ability to deliver extremely high levels of accuracy.
• Demonstrable experience of producing high-quality communications plans.
• Experience of developing and delivering internal communications programmes using a wide range of channels and media.
• Understanding of and respect for donor/patient confidentiality.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Filton Centre

500 North Bristol Park

Northway, Filton

Bristol

BS34 7QH

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

a) The Nursing Associate will deliver care within their proven competency as achieved during their Nursing Associate Training.b) Recognise changes in a patients condition and seeks assistance from aRegistered Nurse of band 5 or above and/or GP as appropriate.c) Contribute to the planning, implementation and monitoring of patient care as part of the Community Nursing Team.d) Using recognised assessment tools including NEWS2, MUST and Purpose-T to risk assess, record and act upon patients changing conditions.e) Treat, monitor and discharge patients under the leadership and direction of a registered nurse of band 5 or above.f) Monitor individualised care plans.g) Perform specific interventions as identified by competency achievement to enhance the delivery of care, such as but not exclusively: venepuncture, cannulation, catheterisation, wound assessment and care, Doppler and compression, administration of medications excepting IV.h) Plan and implement non-complex tasks and interventions guided by standard operating procedures and competency achievement.i) Contribute to patient review, care planning and delivery of care for End of Life patients.j) Provide support, training and supervision to others.k) Maintain clear concise and legible documentation adhering to standards in accordance with NMC and Trust policies.l) Liaise and refer patients to the MDT team as appropriate in accordance with local procedures.m) Participate in clinical audits.n) Be responsible for own personal development, including keeping up to date with Mandatory training and training relevant to the area of practice.o) Attend regular reviews with your team leader and have yearly appraisals.p) Undertake a link role as required.q) Act as a professional role model.r) Support the implementation of departmental policies and contribute to team and service developments.s) Maintain and replenish stock levels and clinical supplies in the patientshomes.t) Ensure effective and efficient use of resources, equipment and supplies.u) Demonstrates an awareness of Health, Safety and Security risk.

Person Specification

Qualification

Essential

• Registered Nursing Associate on the NMC register
• End point assessment completed successfully

Experience

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional revalidation
• Understanding of the importance of following procedures and treatment plans
• Experience of caring for patients in a healthcare setting

Desirable

• Experience of working in the community

Skills

Essential

• Experience of working in teams under appropriate supervision as part of a multidisciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information
• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise and prioritise own delegated workload
• Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
• Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
• Ability to support, supervise, and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting

Other

Essential

• Car Driver and access to a car for work purposes, unless under Equality Act
• Flexible to cover service needs, including weekends, out of hours or shift pattern

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

4th Floor Crawley Hospital

Wet Green Drive

Crawley

RH11 7DH

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• A good standard of education at GCSE level or equivalent experience
• Possesses good typing and I.T. skills

Desirable

• The ability to communicate in Welsh

Experience

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Previous experience in an administrative role in the NHS or similar organisation

Abilities and skills

Essential

• Meets all essential criteria as per attached job description/person specification
• General keyboard skills

Desirable

• Good interpersonal and communication skills, able to establish effective working relations with internal and external contacts
• The post also requires excellent communication skills
• Good Map reading skills and area knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

WAST, Vantage Point House

Ty Coch Way

Cwmbran

NP44 7HF

United Kingdom

Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)