Job description

Job responsibilities

Interviews for this position will be held in person ONLY . Remote interviews will not be available

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

Essential

• Registered Nurse (Level 1 or 2)

Training

Essential

• Willing to undergo training as necessary
• Ability to demonstrate and explain skills to other staff

Special Knowledge

Essential

• Current issues in health care Standards of Professional Practice

Desirable

• Awareness of speciality

Behaviours

Desirable

• Capable of lateral thinking

Practical Skills

Essential

• Good written and verbal skills
• Ability to organise and prioritise workload
• Understanding of skills and knowledge required to develop team members

Personal Attributes

Essential

• Enthusiastic and self motivated
• Committed to working with people
• Flexible, adaptable Ability to work as part of a team
• Demonstrate a commitment to self development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Bridlington Hospital

Bridlington

YO16 4QP

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Assist and deputise for the Dispensary Manager in the management of the operational activities of the pharmacy dispensary at Worcestershire Royal Hospital. This will include:

Providing operational leadership within the dispensary to ensure safe and accurate dispensing and distribution of medicines to service users, in line with departmental, trust and national policies

Ensuring the storage security and supply of all medications is compliant with legal requirements, COSHH regulations, health and safety regulations, trust/departmental policies and SOPs, and is in accordance with manufacturers recommendations.

Assisting with the training provision of staff within the dispensary, Ensuring staff actively and effectively contribute to the aims of the service, are trained and assessed as competent and are aware of the expectations of them. All training programmes must be delivered in a timely, effective manner and ensuring feedback is given to the department Practice Supervisors to ensure the training dashboard is updated and feedback given to the Pharmacy Faculty sub-group.

Work closely with the Dispensary Manager, Ward Lead Pharmacy Technicians, the Stores and Distribution Deputy Manager to develop the dispensary services in line with national, trust and departmental strategies.

Ensuring that all SOPs, policies and guidelines relating to dispensary and operational services are implemented and complied with as an integral element of the pharmacy directorate clinical governance and risk management strategy.

Assist in the implementation of the Trusts performance management system for the WRH dispensary staff and services to ensure that these services are of the highest standard, are risk managed and that all technical elements of the operational business plan are achieved.

Support with quality audits such as annual Safe and Secure Handling of Medicine according to Trust standards and methodology. Escalating concerns over non-compliance in an appropriate timeframe.

Act as a role model in all areas of work, supporting colleagues and liaising professionally with all staff including members of the departmental management team to provide the best possible care of patients.

For further details please see the full Job description attached.

Person Specification

Qualifications

Essential

• GCSE (or equivalent) grade C/4 or above in Maths, Science and English (all 3 are required)
• Level 2 in pharmacy technical services (previously NVQ Level 2) or equivalent.

Desirable

• Supervisory or team leadership course

Experience

Essential

• Proven, recent and relevant experience of successfully delivering technical pharmacy services as a Pharmacy Assistant in a hospital or community setting.
• Proven experience of accurately dispensing medication.
• Experience of working in a team.
• Experience in dealing with patients, healthcare professionals the public and challenging situations
• Experience of how to deal with a range of routine and non-routine activities, work allocation, problem solving for a team and area of work, answering queries, progress chasing, and task related problem solving.
• Experience of operating/utilising an electronic prescription tracking system

Desirable

• Proven, recent experience of successfully delivering technical pharmacy services as a Senior Pharmacy Assistant in a hospital/retail setting.
• Experience leading a team and facilitating service delivery and Training
• Experience in management of staff including allocation of workload and personnel issues

Skills and knowledge

Essential

• Skilled at dispensing medicines where accuracy is of the utmost importance
• Standard key-board skills for using the Pharmacy Computer System, and other software, including Microsoft Office
• Able to prioritise workload.
• Able to communicate clearly and effectively using a variety of methods (written/verbal/presentation) with a wide range of people, and have the ability to record details accurately.
• Able to carry out verbal and written instructions accurately.

Personal Qualities

Essential

• Self-motiving and able to motivate others.
• Able to work flexibly when needed depending on the service requirements.
• Able to use initiative but understand the limits of responsibility.
• Understanding of the importance of maintaining patient confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Advance Care Planning Practitioner (ACPP) will be part of the Quality Improvement project to support general practices and care homes across Primary Care Networks to identify individuals who may be at the end of their life utilising the EARLY clinical search tool and support the clinical validation process.

They will lead the coordination of the palliative care register and subsequent advance care planning with the individual and those close to them regardless of the setting in which they live. The GP will still have input into the care of the individual as needed.

Evaluation of the ACPP role and producing an end of Quality Improvement project report will be integral to the role.

Primary Duties and Areas of Responsibility

Liaise with GP's regarding the practice palliative care register, promoting the use of the EARLY clinical search tool to proactively identify those who may be in the last 12 months of their life but not on the palliative care register.

Support with the clinical validation process and where clinically appropriate review those who may benefit from having an advance care planning discussion

Ensure correct documentation and coding is recorded via EMIS to allow information sharing via EPACCS and other modes of information sharing

Act as a core member of the wider PCN MDT liaising with other providers of palliative and end of life care to refer and/or signpost to other services to meet the needs of the person and those important to that individual.

Coordinate palliative care register meetings, ensuring individuals have access to equitable care whilst ensuring those with complex needs, including symptom management, have a GP review

Utilising advance communication skills undertake a holistic assessment of the individuals physical, psychosocial, emotional and spiritual needs to elicit their preferences and wishes.

With regards to the above, formulate the individuals advance care plan ensuring they, and those close to them, are central to the future care shared decision-making process.

Recognising inequalities in palliative and end of life care, to lead on the collection of quantitative and qualitative data, the development of a quality improvement plan and reporting to monitor progress

Auditing and reporting on the key deliverables and progress of the quality improvement pilot to the Pennine Lancashire Palliative and End of Life Care Steering Group, sharing best practice across Lancashire & South Cumbria primary care organisations

Feed into the management and development of the ACPP role

Feed into the National Palliative Care Agenda and program of work

Education, Training and Development

Demonstrates self-development through continuous professional development activity; working alongside clinical pharmacist to identifying areas to develop

Participates in the delivery of formal education programmes

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.

To participate/undertake staff surveys and routine audits as and when required

Review and agrees new ways of working to ensure best use of systems

Participate within team competencies to ensure quality of service.

Health and Safety/Risk Management

The post-holder must comply at all times with the organisations Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

Infection Control

All staff must comply with Prevention and Control of Infection Policies and complete any related mandatory training.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data

Special Working Conditions

The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.

The post-holder may have contact with body fluids i.e. wound exudates, urine etc. while in clinical practice.

Development Review

Key performance objectives, development needs and completion of a Personal Development Plan will be discussed and agreed at Annual Appraisal Reviews.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within primary care. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of primary care.

Person Specification

Experience

Essential

• Extensive clinical experience in a palliative and end of life care role within the last 2 years
• Relevant face to face interaction within the last 2 years
• Experience of leading on relevant audit process including interpretation and reporting of the data
• Experience in feeding into meetings across neighbourhoods
• Experience of liaising with external agencies/organisations and services to refer on/signpost

Desirable

• Ability to present verbal and written reports

Other

Essential

• Ability to prioritise workload, balancing clinical and non-clinical activities
• Reflective practitioner
• Ability to travel within the Blackburn Primary Care Neighbourhoods
• Excellent general communication skills, both written and verbal, with a personable nature
• Ability to work autonomously but also feed into a team dynamic

Qualifications

Essential

• Registered General Nurse
• Advanced Communication Skills (ACST) training completed or equivalent
• 1st degree in related field
• Recent evidence of related study

Desirable

• MSc Palliative and End of Life Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description forMaterials Management Officer

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Experience

Essential

• Experience of Customer Service environment and/or a Logistics environment

Knowledge and Awareness

Essential

• Awareness of Health & Safety requirements
• Knowledge of Inventory Control systems
• Knowledge of Microsoft Applications

Desirable

• Knowledge of computer-based supply systems
• Knowledge of Medical and Surgical consumables in particular and the NHS Supply Chain Catalogue in general

Qualifications

Essential

• Willingness to work towards NVQ level 3 or equivalent experience

Values

Essential

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: An example of where you have helped to improve the service of a department.

Skills and Abilities

Essential

• Good interpersonal skills, effective communicator
• Diligent approach to work and attention to detail
• Analytical approach to problems
• Customer driven
• Keyboard skills

Employer details

Employer name

Barnsley Facilities Services

Address

Gawber Road

Barnsley

South Yorkshire

S75 2EP

United Kingdom

Employer's website

https://www.barnsleyhospital.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

What we offer:

• Enhanced payment for unsocial hours
• Flexible working options we promote flexible working where the role allows. Were happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website.

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking Apply if you are viewing this advert on another site.

This vacancy will close at 23:59 on 20th September 2026 however this vacancy may close sooner than the advertised deadline if we receive a high volume of application

The assessment process for this role will include: a single interview and driving assessment. Interviews are anticipated to be held on 29th and 30th September 2026 subject to confirmation.

Person Specification

Qualifications

Essential

• Possession of a valid driving licence allowing you to drive in the UK with 6 points or less on your licence which will be subject to DVLA check is essential
• C1 driving licence would be desirable. B licence is essential for this role
• Able to meet NHSBT minimum standards of driving skills which will be assessed at interview stage

Experience

Essential

• Previous vocational driving experience or evidence of driving proficiency
• Able to work with information technology such as digital hand held devices, Microsoft Office or other IT packages
• A good geographical knowledge of the local area and road network
• Knowledge of basic vehicle maintenance checks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Blood and Transplant

Address

NHS Blood & Transplant Cambridge Centre

Long Road

Cambridge

United Kingdom

CB2 0PT

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties specific to role

• Clinical procedures (only to be performed once trained and assessed as competent)
• Venepuncture
• BP/Pulse Temperatures
• Simple dressings
• Urinalysis
• Ear syringing
• Collect and prepare swabs and samples
• Blood glucose monitoring
• Record ECGs
• Process blood samples for INR test analysis
• Act as chaperone
• Assist GPs and practice nurses with procedures
• NHS health checks
• Diabetic foot checks
• Immunisations (under supervision of prescriber)
• Support patients with management of long-term conditions
• Support patients with lifestyle advice and education

Other

• Stock control and management
• Supporting nursing team with infection prevention and control
• Checking, maintenance and calibration of equipment and fridges Preparation & maintenance of clinical rooms
• Maintain Cold Chain procedures
• Segregation and disposal of waste materials
• Decontamination of instruments and clinical equipment

General

• To undertake the procedures listed above
• To complete all associated documentation
• To mentor and train new members of staff (once fully trained in role)
• To be sensitive to the needs of service users whilst performing an invasive procedure.
• To maintain and ensure effective and efficient use of consumable equipment..
• To undertake all duties and responsibilities, at all times in compliance with the local policies and procedures.
• To behave at all times with courtesy and consideration to colleagues and service users.

Working conditions

• Frequent, prolonged VDU use
• Time-pressured environment
• High levels of accuracy and attention to detail essential at all times
• Exposure to distressing situations and written material
• Exposure to body fluids and needles
• Potential exposure to blood-borne viruses
• Requirement to wear uniform

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Description for all G DOC workers

The job description for all G DOC workers also forms part of your job description.

Person Specification

Personal Qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Experience

Desirable

• Work in a phlebotomist or HCA role
• Professional experience of healthcare

Other

Essential

• Disclosure Barring Service (DBS) check

Desirable

• Evidence of continuing professional development

Qualifications

Essential

• GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)
• NVQ Level II Health & Social Care or above
• Trained in phlebotomy

Skills

Essential

• Excellent communication skills (written and oral)
• If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency.
• Ability to follow policy and procedure
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Must either be Hepatitis B immune or be willing to undergo an immunisation course

Desirable

• Competent in use of SystmOne
• Competent in the use of Office and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

G DOC Ltd

Address

Dean Medical Practice - Coleford

Coleford Health Centre

Railway Drive

Coleford

Gloucestershire

GL16 8RH

United Kingdom

Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website. To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

This vacancy will close at 23:59 on Sunday 27th September.

The assessment process for this role will include: multiple interview rounds, the first being a video presentation, if you are successfully shortlisted you will then be invited to a competency-based interview.

Final interviews are anticipated to be held on Friday 9th October via Teams – subject to confirmation.

Person Specification

Qualifications

Essential

• Masters degree in a relevant discipline or equivalent senior-level experience.
• Programme management qualifications such as MSP practitioner or advance practitioner or equivalent experience.
• One or more recognised project management qualifications APM Registered Project Professional, or Major Projects Leadership Academy, PRINCE 2 and Agile DSDM qualification.
• Training in Benefits Realisation and Better Business Cases (aligned to Green Book).
• Evidence of continuing professional development relevant to programme management.

Experience

Essential

• Extensive experience over a number of years of leading complex change transformational programmes with successful delivery of outcomes and benefits.
• Expertise in leading large diverse group through significant change with technique to reduce resistance and maximise adoption of change, including awareness of people change management theories.
• Proven track record in business case development using the HM Treasury Five Case Model.
• Experience of managing programme budgets, cost forecasts, and benefits realisation.
• Experience of stakeholder engagement internally and externally and with external supplier environments.
• Experience of applying lessons learned and continuous improvement in programme delivery to enhance capability.
• Deep specialist knowledge of programme management principles, methodologies (e.g., MSP), and best practices, applied in a large, complex organisation.
• Experience in driving the development and implementation of new services or policies within a programme context.

Employer details

Employer name

NHS Blood and Transplant

Address

England

Barnsley Blood Centre, Capitol Way, Dodworth

England

South Yorkshire

S75 3FG

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Pharmacy Technician, you will work under the supervision of the Lead Clinical Pharmacist to support the delivery of safe, effective and patient-centred pharmaceutical care across the practice.

Your responsibilities will include:

• Supporting medicines optimisation and prescribing safety initiatives.
• Undertaking medication reviews and medicines reconciliation.
• Managing repeat prescribing processes and responding to medication queries.
• Supporting high-risk medicines monitoring, including Direct Oral Anticoagulant (DOAC) optimisation.
• Completing clinical searches, audits and quality improvement projects.
• Supporting delivery of QOF, Enhanced Services and medicines optimisation initiatives.
• Working collaboratively with GPs, Clinical Pharmacists, Nurses, Community Pharmacies and Secondary Care providers.
• Supporting care home medicines optimisation and transfer of care processes.
• Contributing to service development and continuous improvement across the practice.
• Supporting the education and development of trainee Pharmacy Technicians, Foundation Trainee Pharmacists and other learners where appropriate.

Person Specification

Skills

Essential

• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
• Good personal organisational skills
• Effective time management
• Demonstrate personal accountability, emotional resilience and work well under pressure

Personal qualities

Essential

• Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
• Patient-focused with a professional and compassionate approach.
• Reliable, organised and able to manage competing priorities.
• Proactive with a commitment to continuous improvement.
• Able to demonstrate initiative, accountability and sound judgement.
• Committed to maintaining confidentiality and high professional standards.
• Enthusiastic about supporting service development and mentoring colleagues.
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety

Other

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Qualifications

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• Meets the qualification and registration requirements of the GPhC.
• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
• Evidence of continuing professional development (CPD).
• Commitment to ongoing professional development.

Desirable

• Accredited Checking Pharmacy Technician (ACT) qualification.
• Medicines Optimisation in Care Homes (MOCH) qualification.

Experience

Essential

• Experience working as a registered Pharmacy Technician.
• Experience supporting medicines optimisation and medication safety.
• Experience managing repeat prescribing and medicines reconciliation.
• Experience dealing with medication queries from patients and healthcare professionals.
• Experience using clinical IT systems.
• Experience working within a multidisciplinary team.
• Experience undertaking audits or quality improvement activities.
• Experience managing own workload and working autonomously within professional boundaries.

Desirable

• Experience working in General Practice or Primary Care.
• Experience using SystmOne.
• Experience supporting patients prescribed high-risk medicines.
• Experience undertaking Direct Oral Anticoagulant (DOAC) optimisation.
• Experience supporting Quality and Outcomes Framework (QOF) and Enhanced Services.
• Experience working with care homes.
• Experience mentoring trainees or supporting learners.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Newgate Medical Group

Address

Health Centre

Newgate Street

Worksop

Notts

S80 1HP

United Kingdom

Employer's website

https://www.newgatemedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Chislehurst Partnership Job Description Job Title: Hours: Working Pattern: Salary: Reporting to: Contracts and Administration Manager 32 hours per week Monday, Tuesday, Thursday and Friday Dependent on experience Practice Manager About Us The Chislehurst Partnership is a forward-thinking GP practice formed through the merger of The Woodlands Practice and Chislehurst Medical Practice. We provide high-quality, person-centred care to approximately 24,000 patients across three sites in the heart of Chislehurst. We are committed to delivering excellent patient care through innovation, collaboration, and continuous improvement. Our multidisciplinary team, including GPs, GP Registrars, Mental Health Practitioners, Nurses, Healthcare Assistants, Social Prescribing Link Workers, First Contact Physiotherapists, and Physician Associates, works together to support the health and wellbeing of our local population while fostering a positive, inclusive, and supportive working environment for staff. Why Join Us? Caring for 24,000 patients across three sites Strong community focus and commitment to population health Supportive multidisciplinary team including GP Partners, Salaried GPs, Advanced Nurse Practitioners, Clinical Pharmacists and Paramedics Excellent administrative and operational support EMIS clinical system with AccuRx integration Active and innovative Primary Care Network Opportunities for leadership and professional development Flexible and family-friendly working arrangements Strong commitment to staff wellbeing and career progression Job Purpose The Contracts and Administration Manager is responsible for the effective management of Practice contracts, enhanced services, performance monitoring and administrative operations. The post holder will oversee the Administration Team, ensure compliance with NHS contractual requirements, monitor performance targets, maintain high standards of data quality and reporting, support regulatory compliance, and contribute to the efficient day-to-day running of the Practice. The post holder is accountable to the Practice Manager and Partners and will work collaboratively with all members of the Practice team, the Primary Care Network PCN, NHS organisations and external stakeholders as required. The successful candidate will provide effective leadership and operational management of the Administration Team and will demonstrate excellent communication, organisational and interpersonal skills. They will promote a positive working environment and maintain a caring, professional and patient-focused approach towards colleagues and patients. Main Duties and Responsibilities Contract Management and Performance Lead the management, monitoring and delivery of Practice contracts, Enhanced Services, Local Incentive Schemes and Primary Care Network (PCN) contractual requirements. Ensure compliance with all NHS contractual obligations and service specifications. Monitor contractual performance and achievement of targets, escalating risks and issues where appropriate. Analyse performance data and provide regular reports to the Practice Manager and Partners. Identify opportunities to maximise contract income and improve service delivery. Ensure accurate and timely submission of all claims, returns and performance reports. Maintain a comprehensive understanding of NHS contractual requirements and implement changes as required. Ensure relevant staff are aware of contractual obligations, targets and performance expectations. Data Quality and Clinical Systems Lead data quality initiatives to ensure accurate recording, coding and reporting of clinical activity. Monitor performance dashboards and undertake data analysis to support contractual achievement. Oversee the effective administration of EMIS Web and associated clinical systems. Manage appointment book configuration and template maintenance within EMIS Web. Ensure accurate clinical coding and data entry processes are maintained throughout the Practice. Support the utilisation of digital systems to improve operational efficiency and patient services. Produce reports and audits using EMIS Web and other Practice systems. Administration and Operational Management Provide day-to-day leadership and management of the Administration Team, including workflow, prescribing, contracts and reception functions. Ensure workloads are effectively managed and completed accurately to a high standard. Monitor workflow processes and implement improvements where required. Review, develop and implement administrative systems, policies and procedures. Ensure administrative services support safe, effective and responsive patient care. Support business continuity planning and ensure adherence to Practice continuity procedures. Provide operational management support to ensure the smooth running of the Practice. Identify opportunities to improve productivity, efficiency and patient experience. Team Leadership and Staff Management Lead, motivate, support and develop members of the Administration Team. Manage staffing levels and coordinate rotas to ensure appropriate service coverage. Facilitate the recruitment, induction and onboarding of new administrative staff. Conduct annual appraisals, probation reviews and performance management meetings. Identify staff training requirements and coordinate learning and development opportunities. Hold regular team meetings and one-to-one sessions. Promote a positive, collaborative and patient-centred culture within the Practice. Support employee wellbeing and professional development. Quality, Governance and Compliance Support and lead activities required to maintain compliance with Care Quality Commission (CQC) standards and regulations. Coordinate audits and quality improvement initiatives. Ensure compliance with Information Governance, GDPR, confidentiality and data protection requirements. Maintain accurate records and reporting systems. Ensure Practice policies and procedures are implemented and regularly reviewed. Monitor and support achievement of quality and performance standards. Ensure all work is completed within required timescales and deadlines. Practice Support Support Practice projects, service developments and change management initiatives. Develop effective working relationships with the PCN, ICB, commissioners and external stakeholders. Undertake any other duties consistent with the nature and responsibilities of the post to support the efficient operation of the Practice. Person Specification Essential Criteria Previous management experience within a GP Practice, Primary Care Network or NHS setting. Demonstrable experience in managing GP contracts, QOF, Enhanced Services and performance targets. Experience managing and developing administrative teams. Strong understanding of NHS contractual requirements and primary care performance frameworks. Experience using EMIS Web and NHS clinical systems. Experience of data analysis, reporting and performance monitoring. Excellent organisational and time management skills. Excellent communication and interpersonal skills. Ability to prioritise competing demands and meet deadlines. Proficiency in Microsoft Office applications, particularly Excel. Knowledge of Information Governance, GDPR and data protection requirements. Desirable Criteria Experience supporting CQC inspections and compliance activities. Qualification in healthcare management, business management or a related field. Experience of Primary Care Network service specifications. Experience of project management and service improvement. Personal Attributes The post holder will: Demonstrate professionalism, integrity and confidentiality. Be highly organised and self-motivated. Be committed to continuous improvement and service excellence. Have a positive, flexible and proactive approach to work. Be caring, respectful and supportive towards patients and colleagues. Be able to work independently and as part of a wider team. The post holder will be required to comply with all Practice policies and procedures, including those relating to Information Governance, Data Protection (UK GDPR), Confidentiality, Health and Safety, Equality and Diversity, Infection Prevention and Control, and Safeguarding of Children and Vulnerable Adults. The post holder must maintain confidentiality at all times regarding patients, staff and Practice business and ensure compliance with NHS standards and relevant legislation. This post is subject to a satisfactory Disclosure and Barring Service (DBS) check appropriate to the role. The post holder will be required to undertake mandatory NHS training, including Safeguarding, Information Governance, Fire Safety, Health and Safety, and Infection Prevention and Control training. The duties and responsibilities outlined in this Job Description are not intended to be exhaustive and may be amended, following consultation, to meet the changing needs of the Practice. The post holder may be required to undertake other duties commensurate with the grade and nature of the post.

Person Specification

Qualifications

Essential

• Essential Criteria
• Previous management experience within a GP Practice, Primary Care Network or NHS
• setting.
• Demonstrable experience in managing GP contracts, QOF, Enhanced Services and
• performance targets.
• Experience managing and developing administrative teams.
• Strong understanding of NHS contractual requirements and primary care performance
• frameworks.
• Experience using EMIS Web and NHS clinical systems.
• Experience of data analysis, reporting and performance monitoring.
• Excellent organisational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to prioritise competing demands and meet deadlines.
• Proficiency in Microsoft Office applications, particularly Excel.
• Knowledge of Information Governance, GDPR and data protection requirements.

Desirable

• Desirable Criteria
• Experience supporting CQC inspections and compliance activities.
• Qualification in healthcare management, business management or a related field.
• Experience of Primary Care Network service specifications.
• Experience of project management and service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Chislehurst Partnership

Address

42 High Street

Chislehurst

Kent

BR7 5AQ

United Kingdom

Employer's website

https://www.chislehurstpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Essential

• Experience of presenting complex information to large groups
• Experience of appraisal of others including trainees
• Experience of working with acutely ill patients
• Experience of autonomous/advanced role in an acute clinical setting.
• Experience in education of staff

Knowledge

Essential

• Excellent Communication skills with clear written and oral skills
• Effective organisational abilities, supervisory skills, leadership and change management skills
• Awareness of current health service priorities, national and local nursing and quality agenda

Qualifications

Essential

• Current Professional Registration
• Degree level Qualification
• Teaching/ Mentorship Qualification
• Qualified in Non-Medical Prescribing (v300) If applicable for the APs Role
• Msc in Advanced Clinical Practice or equivalent
• Evidence of Ongoing Professional Development
• Portfolio evidencing competency as an AP

Desirable

• Current Advanced Life Support Qualification (Essential if Inpatient or UECC AP, Desirable if Community or non-inpatient AP)

Professional Registration

Essential

• Please enter NMC or HCPC Pin

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham NHS Foundation Trust

Moorgate Road

Rotherham

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities:

• Dispensing acute prescriptions.
• Dispensing repeat prescriptions requests received by telephone calls, electronically, face to face and those delivered to the surgery.
• Dispensing private prescriptions.
• MDS dispensing for community and care home patients
• Administration of Dispensary/Pharmacy computerised system and software associated with this
• Ensuring the dispensary area remains clean and tidy.
• Dealing with returned medicines from patients
• Dealing with uncollected medication

• Handing out prescriptions and collecting charges when appropriate.
• Cashing up prescription moneys, balancing and recording
• Submitting prescription moneys to the finance officer for banking ensuring sufficient change is available
• Taking prescription repeats over the telephone and at in person from patients.
• Collecting private charges for vaccines and holiday prophylactic medication.
• Sorting, stamping and endorsing prescriptions.
• Submitting all unsigned prescriptions to the doctors, generating nurse prescriptions
• Completing backs of prescriptions.
• Generating prescriptions.

• Ordering appropriate quantities of goods via the wholesalers computer link.
• Checking goods as and when they are delivered and recording generic details.
• Returning incorrect goods to the wholesalers.
• Stocking shelves, refrigerators and other storage areas using rotation method.
• Removing out of date stock from the shelves, refrigerators and other storage areas.
• Disposal of returned unused medicines.

• Helping new pharmacy/dispensary staff.
• Assist patients and colleagues with queries, both face to face and over the telephone

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training
• Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• GCSEs A* - C (grade 9 4), must include Maths & English.
• NVQ2 Dispensing qualification or about to qualify

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vale Medical Group

Address

Long Clawson Medical Practice

The Sands

Long Clawson

Melton Mowbray

Leicestershire

LE14 4PA

United Kingdom

Employer's website

https://www.valemedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

• First level registration
• First level degree
• Evidence of post registration qualification in Coronary/Cardiac care
• Heart Failure Module
• Physical Examination course and evidence of using these skills in practice

Desirable

• End of Life/Advanced communication qualification or willing to work towards

Experience

Essential

• Minimum 5 years recent cardiology experience with minimum 2 years at band 6 in cardiac environment
• Evidence of teaching and developing others
• Ability to analyse and interpret ECG's, Echos and routine blood tests
• Extensive experience of nursing patients living with heart failure.
• Experience of service planning/managing change e.g. provide examples of projects/research undertaken under own initiative
• Experience of running nurse led clinics
• Experience of managing own caseload of patients

Skills and Aptitudes

Essential

• Expert specialist skills for the post
• Ability to work autonomously and as part of team
• Understanding of recognised standards & policies related to heart failure.
• Understanding of advanced practice nursing roles
• Understanding of audit and research process
• Basic computing skills
• Excellent patient assessment skills
• Excellent communication skills and ability to negotiate and influence
• Able to lead, manage and motivate others in complex problem solving and assessment skills
• Successful track record in conflict resolution and performance management
• Commitment to ongoing lifelong learning and personal development.
• Able to manage stressful situations and challenge decisions to ensure that patient needs are met
• Ability to develop collaborative working relationships with multi professional teams

Personal Qualities & Attributes

Essential

• Be a positive role model with the ability to demonstrate a credible and professional approach
• o Flexibility in shift and working patterns to meet the needs of the service
• o Ability to work under pressure
• o Ability to work as a team and form professional relationships with colleagues
• o To be flexible and approachable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hampstead

Pond St

London

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

On a shift-by-shift basis co-ordinate appropriate staffing across Children's Emergency Department and Paediatrics. Work collaboratively with all nursing and medical teams in the department and paediatric inpatient areas. The post holder should have previous experience of working in a busy and fast paced ED environment, have the ability to communicate with different teams and continually adapt to a changing environment.

Post holder would take on link role responsibility dependant on personal preferences (trauma, bereavement, risk assessment & audit and student mentoring and support).

Person Specification

Education

Essential

• RSCN/RN CHILD
• Evidence of a good command of written and spoken English
• Evidence of continuing professional development

Desirable

• Degree in Children's Nursing

Knowledge

Essential

• Have undertaken APLS or willingness to undertake within 3 months
• Knowledge of Child protection issues
• An understanding of the philosophy of paediatric care & Paediatric A&E

Experience

Essential

• Previous experience in emergency nursing

Desirable

• Supervision of junior staff and interest in teaching

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Work with people, their families and carers to improve their understanding of the patients condition and support them to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes.
• Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.
• Signpost patients appropriately to self-help resources as required, proving them with written and digital sources where necessary.
• Printing and issuing pathology forms and specimen pots as required. Advising patients if there are specific requirement they need to follow when collecting the sample. Collecting in the sample and ensuring this is placed in the pathology collection box.
• Ensuring patient phone calls are managed in a timely manner, politely, supporting patient needs.
• Ensuring Tasks within the clinical system are actioned in a timely manner.
• Raising Tasks within the clinical system where appropriate.
• Administration of patient letters via the Anima Document Management system or Document Management System in SystmOne.
• Support practices to keep care records up to date by identifying and updating missing or out-of-date information about the persons circumstances.
• Work with PCN and other community services as required, in an appropriate and polite manner to facilitate patient.
• Updating patient records accurately and in a timely manner
• Answering patient phone calls ensuring patients queries are process in accordance the practice requirements, signposting patients as appropriate
• Ensuring all visitors are signed in and out of the building.
• Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where necessary

Key Tasks

Projecting the practice values as the first point of contact at the practice

a. Unlocking and locking up of the premises securely.

b. Answering phone calls from patients and dealing with queries appropriately

c. Providing advice and support to patient face-to-face

d. Booking patients into the clinical system when they arrive for their appointment.

e. Ensuring clinical documentation is scanned on to the patient records in line with the practices processes

f. Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them.

g. Support the coordination of patient care by working with colleagues or clinicians within the practice.

h. Chaperone patients as required.

i. FP10 management as per the practice policy when opening and closing the practice.

j. Identifying and escalating safeguarding concerns to the Safeguarding Lead within the practice.

Coordinate and integrate care

a. Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported.

b. Support patients by way of raising requests for an appointment in our digital triage system Anima if they do not have the means to raise the request themselves. Monitoring the request if the patient down not have sufficient IT access and liaising with the patient accordingly.

c. Support patients by way of raising administration request (Med 3, requests for letter etc) in our digital triage system Anima if they do not have the means to raise the request themselves.

d. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns.

e. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation.

f. Work sensitively with people, their families and carers to capture key information, facilitating the patient journey with a focus on maintaining n their health and wellbeing.

g. Record and collate information according to agreed protocols and contribute to evaluation reports required for the monitoring and quality improvement of the service.

3. Professional development

a. Work with a named clinical point of contact for advice and support.

b. Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities, and provide evidence of learning activity as required.

c. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Miscellaneous

a. Establish strong working relationships with GPs and practice teams and work collaboratively with other care coordinators, social prescribing link workers and health and wellbeing coaches, supporting each other, respecting each others views and meeting regularly as a team.

b. Act as a champion for personalised care and shared decision making within the practice.

c. Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.

d. Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning.

e. Contribute to the development of policies and plans relating to equality, diversity and reduction of health inequalities.

f. Work in accordance with the practices policies and procedures.

g. Contribute to the wider aims and objectives of the practice and our PCN to improve and support primary care.

Person Specification

Qualifications

Essential

• Proficient in MS Office and web-based services
• GCSE Maths & English Grace C or above
• Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way
• Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting
• lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
• Ability to identify risk and assess / manage risk when working with individuals
• Have a strong awareness and understanding of when it is appropriate or necessary to refer people to other health professionals/agencies, when what the person needs is beyond the scope of the care navigator role e.g. when there is a mental health need requiring a qualified practitioner
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
• Ability to demonstrate personal accountability, emotional resilience and work well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• High level of written and verbal communication skills
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
• Experience of data collection and using tools to measure the impact of services
• Knowledge of the personalised care approach
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
• Understanding of, and commitment to, equality, diversity and inclusion
• Strong organisational skills, including planning, prioritising, time management and record keeping
• Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
• Ability to recognise and work within limits of competence and seek advice when needed
• Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• Meets DBS reference standards and criminal record checks
• Willingness to work flexible hours when required to meet work demands

Desirable

• Knowledge of how the NHS works, including primary care and PCNs
• Ability to provide motivational coaching to support peoples behaviour change
• Knowledge of how the NHS works, including primary care and PCNs
• Basic knowledge of long-term conditions and the complexities involved: medical, physical, emotional and social

Experience

Essential

• Experience of working in a GP practice, adult health and social care, learning support or public health / health improvement
• Experience of working within multi- professional team environments
• Experience or training in personalised care and support planning
• Experience of data collection and using tools to measure the impact of services

Desirable

• Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
• Experience of supporting people, their families and carers in a related role
• Experience or training in personalised care and support planning
• Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southend Coastal Surgeries

Address

99 Tyrone Road

Thorpe Bay

Southend-on-Sea

Essex

SS1 3HD

United Kingdom

Employer's website

https://www.southendcoastalsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Responsibilities Facilitate the accurate and timely data collection of all Critical Care related information Facilitate the Trusts participation in the CMP (Case Mix Programme) as carried out by ICNARC (Intensive Care National Audit and Research Centre) Promote the importance of audit and accurate data collection to the multi-disciplinary team Respond to any internal requests for information from the multi-disciplinary team and assist with the production of performance monitoring dashboards Act as a link between the Ward Clerk team and ward management/nursing to ensure effective communications of issues and discrepancies Support in the participation of the ICCQIP-BSI national surveillance programme (Infection in Critical Care Quality Improvement Programme Blood Stream Infection) alongside the clinical team

Person Specification

Qualifications

Essential

• GCSE English Language and Maths Grade C or above essential
• NVQ 3 Business Administration or equivalent
• Proficient in use of Microsoft Office applications

Knowledge and Experience

Essential

• Significant experience in an admin and clerical role, with a significant amount of experience in a data quality or equivalent role.
• Collation and evaluation of information, using a clinical information system for both data input and reporting

Desirable

• Experience in a critical care setting
• Basic understanding of some medical terminology

Skills and Aptitudes

Essential

• A solid grasp of using clinical information system
• Ability to input and retrieve data accurately.
• Demonstrates high level of accuracy, attention to detail and an understand of the importance of high quality data
• Ability to work as an effective team member
• Good communication and interpersonal skills
• Abilities to provide high level of customer service and promote a positive image of the Trust Ability to prioritise work and meet tight deadlines

Desirable

• Creating and presenting reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Pleck road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder is an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. They will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the general practice. The post holder will demonstrate critical thinking in the clinical decision-making process. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

Particular emphasis will be on carrying out acute home visits, supporting frail and palliative patients and our patients in nursing homes which will require a weekly ward round. There will be a requirement for the individual to lead on our Multidisciplinary team for complex cases across the health and social care system.

Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment

Communicate with and support patients who are receiving bad news

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and with external stakeholders

Act as an advocate for patients and colleagues

Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC.

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise and manage own workload in a manner that maintains and promotes quality

Deliver care according to NICE guidelines and evidence-based care

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate

Evaluate patients response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Use a structured framework (eg root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events

Assess the impact of policy implementation on care delivery

Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance

Leadership personal and people development

Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode

Support staff development in order to maximise potential

Critically evaluate and review innovations and developments that are relevant to the area of work

Enlist support and influence stakeholders and decision-makers in order to bring about new developments in the provision of services

Take a lead role in planning and implementing changes within the area of care and responsibility

Contribute to the development of local guidelines, protocols and standards

Team working

Understand own role and scope and identify how this may develop over time

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence

Create clear referral mechanisms to meet patient need

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Discuss, highlight and work with the team to create opportunities to improve patient care

Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team

Agree plans and outcomes by which to measure success

Management of risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines

Apply infection-control measures within the practice according to local and national guidelines

Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all

Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice

Managing information

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes

Manage information searches using the internet and local library databases

Understand responsibility of self and others to the practice and primary care trust regarding the Freedom and Information Act

Learning and development

Undertake mentorship for more junior staff, assessing competence against set standards

Undertake clinical learning and development in the area of Womens Health, as part of the continued growth of Womens Health Wednesdays, working alongside Operations Managers to enhance the service.

Disseminate learning and information gained to other practice staff in order to share good practice and inform others about current and future developments (eg courses and conferences)

Assess own learning needs and undertake learning as appropriate

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Work with the Managing Partner, Operations Managers and GP Partners to develop a holistic approach to health and wellbeing, using innovative practice to link medicine, community solutions and social care to address those patients that may be lonely and isolated.

Equality and diversity

Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity

Enable others to promote equality and diversity in a non-discriminatory culture

Support people who need assistance in exercising their rights

Monitor and evaluate adherence to local chaperoning policies

Act as a role model in the observance of equality and diversity good practice

Accept the rights of individuals to choose their care providers, participate in care and refuse care

Assist patients from marginalised groups to access quality care

Undertake any training required in order to meet the needs of the practice

Person Specification

Experience

Essential

• Experience of delivering safe and compassionate patient care in a GP practice setting
• Ability to undertake clinical assessment within scope of competence Ability to maintain accurate and timely clinical records
• Strong communication and interpersonal skills
• Ability to work both independently and as part of a multidisciplinary team
• Good organisational skills and ability to manage competing priorities
• Understanding of infection prevention and control principles
• Awareness of safeguarding responsibilities
• Competent IT skills
• Willingness to work across both Cheadle and Alvanley sites when required

Skills and Personal Qualities

Essential

• Kind, professional and patient-focused approach
• Ability to adapt your style of work around practice systems to ensure a consistent approach across our team
• Reliable and adaptable
• Willingness to learn and develop
• Able to recognise professional limits and ask for support appropriately
• Able to prioritise workload safely
• Able to work in a busy general practice environment
• Good attention to detail
• Commitment to high standards of care

Qualifications

Essential

• Qualified Advanced Nurse Practitioner
• Independent Prescriber
• Cervical cytology qualification
• Immunisation and vaccination training
• Long-term condition management training including Diabetes, asthma, COPD and cardiovascular disease training
• Contraception or womens health training
• Travel health training