Job description

Job responsibilities

Please see Job Description and Person Specification attached.

Advertising Date: 25th September 2026

Closing Date: 7th October 2026

Shortlisting Date: W/C 12th October 2026

Proposed Interview date: TBC

Please note this vacancy may close early if a high number of applications is reached.

Person Specification

Qualifications

Essential

• Educated to GCSE/Level 2 in Maths and English

Desirable

• NVQ Level 2 in Health Care, or equivalent qualification/experience, or willing to work towards

Knowledge

Essential

• An understanding of the role Theatre Support Worker

Desirable

• Experience of working within healthcare environment
• Knowledge of Infection control principles
• Knowledge of Health and Safety principles

Skills

Essential

• Motivation and initiative to work alone and within a team
• Able to organise and ensure that the environment is conducive to health care
• Polite, approachable with patients, staff and visitors
• Excellent communication both written and verbal.
• Maintain confidentiality
• Basic IT Skills
• High level of personal integrity
• Possess the ability to manage own workload with a supervisor available at all times for support
• Flexible/adaptable

Desirable

• Ability to use information systems

Other

Essential

• There is a frequent requirement for lifting, pushing and pulling for substantial proportion of the working day when cleaning, stock control and bed making
• Maintain high levels of focused concentration when in a busy environment.
• Continue to think clearly in possible situations when talking to patients with high levels of emotions and stress.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 25th September 2026

Closing date: 2nd October 2026

Shortlisting date: W/C 5th October 2026

Proposed Interview date: TBC

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment.
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department.
• Potential blood or body fluids exposure

Values

Essential

• We are kind
• We are open
• We are inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I create an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire

The INT is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This INT is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met, and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement

The INT will continually strive to improve work processes which deliver health care with improved results across all areas of our service provision. We will promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Delivery

The project will initially concentrate on those frail patients who have been admitted to hospital and will look at opportunities to review the patients care and consider how the INT frailty team and support a timely and safe discharge for the patient, looking at maximise resources within community so that patients can return to their preferred place of care. It is anticipated that this initial work stream will be established within 3 months of the being in post. Alongside this work will be undertaken to review hospital discharges of frail patients to ensure that the wrap around care and needs of the patient are met, in order to prevent a re-admission.

One this is an established process with daily MDT and mapped resource next steps will be to look at proactive care and disease monitoring to ensure that patients stay well and are able to manage their own health within our community.

Person Specification

Qualifications

Essential

• Qualified GP
• Vocational Training Certificate, or equivalent JCPTGP
• General Practitioner Certificate of Completion of Training

Desirable

• MRCGP
• Diploma in Geriatric Medicine a grant toward completing this qualification can be given
• Recognised qualifications for GP registrar training

Clinical Knowledge

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Understands the importance of evidence based practice and clinical effectiveness

Desirable

• Knowledge of the current issues facing primary care and the wider NHS

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated & forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort
• A demonstrable commitment to professional development
• Evidence of recent self directed learning or development
• Ability to use own judgement, resourcefulness, and common sense
• Observance of strict confidentiality

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of effective multi-disciplinary team MDT working across sectors

Desirable

• Experience of GP QOF system and clinical audit
• Two years as a salaried GP or locum
• Experience of medicines management
• Experience of ICB, ICS initiatives
• General understanding of the GMS contract

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Helston Medical Centre & Porthleven Surgery

Address

Trelawney Road

Helston

Cornwall

TR13 8AU

United Kingdom

Employer's website

https://www.helstonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Financial Resilience and Advice

Carry out holistic financial wellbeing assessments.

Complete welfare benefit and income maximisation checks.

Support residents with applications for benefits, grants and local support schemes.

Assist with evidence gathering, forms and appeals where appropriate.

Provide budgeting and financial capability support.

Identify opportunities to increase household income and reduce financial pressures.

Refer specialist debt, legal and housing matters to appropriate partners.

Neighbourhood Outreach

Deliver advice sessions within GP surgeries and community venues.

Accept referrals from GPs, practice teams, social prescribers and community partners.

Conduct outreach work across local neighbourhoods.

Undertake home visits where appropriate.

Provide responsive support to residents experiencing financial crisis.

Partnership Working

• Build strong relationships with local VCSE organisations.
• Develop referral pathways with advice services and community groups.
• Work collaboratively with organisations such as Citizens Advice, Age UK, housing providers, family support services and energy advice providers.
• Attend neighbourhood MDT and partnership meetings.
• Promote available services and support opportunities across the local community.

Case Management

• Maintain accurate and confidential client records.
• Monitor outcomes and impact.
• Produce reports demonstrating the difference made for local residents.
• Ensure compliance with safeguarding, information governance and data protection requirements.

Person Specification

Qualifications

Essential

• A-levels at grades A*C or equivalent

Experience

Essential

• Experience supporting people facing financial hardship.
• Knowledge of welfare benefits and income maximisation.
• Experience of working within advice, housing, health, social care or community sectors.
• Ability to manage a caseload and work independently.
• Excellent communication and relationship-building skills.
• Ability to explain complex information in simple, accessible language.
• Commitment to reducing inequalities and improving outcomes for vulnerable residents.
• Full driving licence and access to a vehicle.

Desirable

• Experience within Citizens Advice, Age UK, housing associations or welfare rights services.
• Experience of social prescribing or community outreach.
• Knowledge of debt advice and financial capability approaches.
• Understanding of primary care and neighbourhood health models.
• Advice Quality Standard or similar advice-sector experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Forest Health Partnership

Address

David Corbet House

Callows Lane

Kidderminster

Worcestershire

DY10 2JG

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached job description and person specification for main responsibilities and requirements.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Registered General Nurse with current NMC Registration (RGN)
• Evidence of continued professional development

Desirable

• Teaching and Assessing Qualification/Training, or equivalent
• Immediate Life Support/Advanced Life Support

Knowledge & Experience

Essential

• Substantial post registration experience within an acute setting
• Substantial experience relating to patient flow pressures
• Knowledge of the skills required to undertake the role
• Knowledge of current professional and clinical issues
• Knowledge of safeguarding procedures
• Knowledge of IPC Practices
• Evidence of quality improvement in patient care

Desirable

• Experience of clinical teaching
• Facilitated staff professional development

Skills

Essential

• Excellent communication skills
• Excellent time management and organisational skills
• Ability to prioritise effectively
• Ability to work autonomously and as a multi-disciplinary team
• Leadership skills
• Good IT skills

Other

Essential

• Ability to work a range of day and night shifts to support the team rotation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ashgrove Medical Group is seeking a motivated and enthusiastic Salaried GP to join our forward-thinking team for a fixed-term period of 12 months. We are offering 6 sessions per week, providing flexibility to suit your professional and personal commitments.

Operating across two sites in the South Wales area, we are a thriving, innovative practice dedicated to delivering high-quality patient care while fiercely protecting the well-being and workload of our clinicians.

You will be joining a highly supportive, well-structured environment looking after a diverse patient list of 20,000 at two sites - Ashgrove Surgery, Pontypridd & Penrhiwceiber Medical Centre, Mountain Ash.

We operate a robust, highly skilled Multidisciplinary Team - MDT designed to ensure patients see the right professional at the right time, significantly reducing the administrative and clinical burden on our GPs. Our team includes:

• Salaried GPs
• Advanced Practice Nurses
• Health Care Support Workers - HCSWs
• Physician Associate
• In-house Pharmacists and Pharmacy Technicians

We also benefit from excellent integration with our Local Health Board - LHB, and cluster teams, providing direct access to:

• First Contact Physiotherapists - FCP
• Mental Health Workers
• Counsellors

The Role & Workload

We believe in a sustainable, safe working day. Your clinical workload is carefully managed to ensure a manageable pace:

• Structured Consultations: Our templates offer a carefully balanced mix of pre-bookable appointments, on-the-day appointments, and eConsults.
• Manageable Duty Days: On-call sessions are allocated strictly pro-rata. To ensure clinical safety and reduce fatigue, on-call duty is capped at a maximum of 35 triage slots.
• Low Home Visits: Thanks to our triage systems and allied health professional support, our GP home visit rates remain consistently low.
• No private reports / forms

Research & Development

We are an active research practice involved in ongoing clinical trials. This role offers a fantastic opportunity for a GP looking to engage in research activity, maintain portfolio variety, and stay at the forefront of primary care developments.

Person Specification

Qualifications

Essential

• - MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashgrove Medical Group

Address

Morgan Street

Pontypridd

CF37 2DR

United Kingdom

Employer's website

https://www.ashgrovemedicalgroup.com/ (Opens in a new tab)

Job description

Job responsibilities

The Reception Team Leader will support the day-to-day running of the practice, with a primary focus on supervising the Care Co-ordination Team across both sites.

Key responsibilities include supervising staff, coordinating rotas and leave, managing sickness reporting, and ensuring appropriate service cover at all times. The post holder will provide first-line support, guidance and problem solving, monitor workloads, and support staff development through regular 1:1s and appraisals. Any performance or staffing concerns will be escalated to the Practice Manager.

The role also involves supporting administrative workflows, including medical records, patient recalls, and digital consultations, ensuring processes are completed safely, accurately, and in a timely manner. The post holder will assist with managing the appointment system and resolving operational issues.

Further responsibilities include supporting training, induction, and compliance with mandatory training requirements, as well as coordinating trainee and student placements.

The Reception Team Leader will provide support across wider practice operations, including premises, IT, patient feedback, and communications, ensuring issues are identified and escalated appropriately.

The post holder will work collaboratively with the Practice Manager and wider team to maintain a safe, efficient and patient-focused service.

Please see full Job Description for more detail.

Person Specification

Other requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Maintains confidentiality at all times
• Full UK driving licence
• Access to own transport

Skills and Qualities

Essential

• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Strategic thinker and negotiator
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Proven problem solving & analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate and train staff
• Polite and confident
• Flexible and cooperative
• Excellent interpersonal skills
• Motivated and proactive
• Ability to use initiative and judgement
• Forward thinker with a solutions focused approach
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive and resilient
• Ability to drive and deliver change effectively
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions

Desirable

• Able to use SystmOne

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills

Desirable

• Leadership and / or Management Qualification

Experience

Essential

• Experience of working with the general public
• Experience of working in a health care setting
• Experience of managing teams
• Experience of performance management, including appraisal, staff development and disciplinary procedures
• Experience of managing rotas

Desirable

• Experience of successfully developing and implementing projects
• NHS / Primary Care General Practice experience
• Relevant health and safety experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park House Medical Centre

Address

61 Burton Road

Carlton

Nottingham

NG4 3DQ

United Kingdom

Employer's website

https://www.thejubileepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description: Advanced Nurse Practitioner (ANP)

Job Title: Advanced Nurse Practitioner

Employer: Harwood Group Practice

Location: Harwood Medical Centre / Tonge Moor Health Centre, Bolton

Salary:(Dependent on experience)

Hours: 37.5 hours per week (Monday Friday, 08:00 18:30)

Independent Prescribing (V300) is an essential requirement for this role. To ensure the safety and efficiency of our autonomous clinical service, applicants who do not hold a valid Independent/Supplementary Prescribing qualification will not be considered for this position.

The post-holder is an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment, and evaluation of care.

The role is split between site-based clinics and a community-based home visiting service, ensuring that patients who are housebound or in residential care receive high-standard clinical intervention. As an independent prescriber, you will be responsible for the complete episode of care, from diagnosis to issuing necessary prescriptions.

• Autonomous Consultations: Deliver face-to-face and telephone consultations for patients with undifferentiated and undiagnosed problems.

• Independent Prescribing: Issue prescriptions safely and effectively in accordance with your scope of practice, national legislation, and local formularies.

• Medication Review: Conduct complex medication reviews for patients with multiple comorbidities, particularly during home visits.

• Acute & Chronic Care: Manage a wide-ranging caseload including acute minor illnesses and complex long-term conditions (COPD, Diabetes, Frailty).

• Home Visiting: Lead the clinical response for housebound patients, providing acute assessments and proactive frailty reviews.

• Collaborative Working: Work as an integral part of the Harwood MDT, participating in clinical meetings, safeguarding reviews, and GSF meetings.

• Referrals: Ensure timely and appropriate referrals to PCN specialists and secondary care.

• Support: Act as a clinical resource for the wider nursing team regarding prescribing queries and complex case management.

Person Specification

Qualifications

Essential

• Attribute Essential (Must have) Registered Nurse (NMC) & Independent/Supplementary Prescriber (V300); MSc in Advanced Clinical Practice.

Experience

Essential

• Experience working as an ANP in Primary Care; Proven track record of autonomous prescribing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Harwood Group Practice

Address

Harwood Medical Centre

Hough Fold Way

Harwood

Bolton

BL2 3HQ

United Kingdom

Employer's website

https://www.harwoodmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties and responsibilitiesClinical correspondence and coding

• Process incoming clinical correspondence, including hospital letters, discharge summaries, clinic letters and other reports.
• Accurately code relevant clinical information onto patients electronic medical records using appropriate clinical/snomed codes.
• Ensure that correspondence, reports, results and other information are recorded, actioned and stored in accordance with practice protocols and the Data Protection Act 2018.
• Identify information requiring clinical review and forward it to the appropriate clinician.
• Highlight urgent, significant or unclear information for prompt clinical attention.
• Update patients medical records accurately and within agreed timescales.
• Support the maintenance of complete, accurate and high-quality patient records.
• Maintain an understanding of practice coding procedures and relevant changes to coding requirements.

• Process routine and urgent referrals in accordance with practice procedures.
• Prepare and send referral letters and supporting clinical information.
• Use relevant electronic referral systems and other NHS platforms.
• Ensure referrals contain the necessary information and documentation before submission.
• Monitor referral worklists and follow up any rejected, incomplete or outstanding referrals.
• Liaise with clinicians, patients, hospitals, community services and other healthcare organisations regarding referrals.
• Deal with referral queries and provide patients with appropriate administrative information.
• Maintain accurate records of referrals and actions taken.
• Prepare letters, reports and other correspondence from information provided by clinicians.
• Support the completion of forms, medical reports and requests for information.
• Maintain confidentiality when handling sensitive medical and personal information.

• Assist in producing information for clinical audits, screening programmes and chronic disease management.
• Support the effective operation of patient recall and review systems.
• Run searches and produce patient lists using the practice clinical system.
• Contact patients by telephone, text message, letter or other approved method to arrange reviews, monitoring or screening.
• Record all contact attempts and outcomes accurately.
• Identify patients who have not responded to recall invitations and follow the agreed practice escalation process.
• Keep up to date with changes to the Quality and Outcomes Framework (QOF), as required.
• Work with clinicians and other members of the practice team to support the achievement of QOF and other contractual targets.
• Identify missing or incorrect coding that may affect patient care, recalls, audits or practice performance.
• Support seasonal and national health campaigns where required.

• Assist with clinical audits, searches and data collection.
• Produce reports, spreadsheets and information for clinicians and managers.
• Support data-quality improvement work by identifying incomplete, inconsistent or inaccurate records.
• Update patient information and monitoring registers in line with practice procedures.
• Assist with the preparation of evidence required for internal reviews, inspections and contractual submissions.
• Maintain accurate audit trails and records of completed work.
• Take part in re-audits and quality-improvement work where required.

• Manage assigned tasks, emails, correspondence and administrative work within agreed timescales.
• Respond to telephone, written and electronic enquiries in a professional manner.
• Liaise with patients, pharmacies, hospitals and other organisations as appropriate.
• Process requests for medical records, reports, forms and non-NHS work in accordance with practice procedures.
• Maintain spreadsheets, registers, electronic folders and filing systems.
• Support registrations, deductions and amendments to patient details where required.
• Provide administrative support for clinical, practice and team meetings.
• Take and prepare meeting minutes when requested.
• Assist with general office duties, including post, scanning, photocopying and document management.
• Provide appropriate cover for colleagues during periods of absence.
• Provide reception support when required and following appropriate training.
• Undertake any other duties appropriate to the role, as reasonably requested by the Practice Manager or Partners.

Person Specification

Experience

Essential

• Experience of clinical coding

Desirable

• Experience of working under pressure
• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Donneybrook Medical Centre

Address

Clarendon Street

Hyde

Cheshire

SK14 2AH

United Kingdom

Employer's website

https://www.donneybrookmedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core duties and responsibilities of the Salaried GP.

• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the GMS contract
• Generic prescribing adhering to local and national guidance
• Effective management of long-term conditions
• Support the wider clinical team as required
• Participating in the practice rota undertaking a variety of duties including but not limited to face to face consultations, telephone consultations, home visits, care home visits
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• Working collaboratively, accepting an equal share of the practice workload including participating in extended hours provision.
• Adhere to best practice recommended through clinical guidelines and the audit process
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings, MDT, Safeguarding and other meetings as appropriate
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process
• Commit to self-learning and instil an ethos of continuing professional development across the practice team
• Support the training of medical students from all clinical disciplines
• Support the GP Partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
• Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care
• Undertake minor surgery as appropriate to competence
• Review and adhere to practice protocols and policies at all times
• Participate in local initiatives to enhance service delivery and patient care
• Participate in the review of significant and near miss events applying a structured approach
• Lead by example, being diligent in work undertaken and identifying and proactively managing opportunities for improvements
• Communicate effectively with staff and patients
• Effectively manage own time and workload
• Work with the Executive Manager and Practice Manager to ensure compliance with CQC regulations and standards
• Work with the Executive Manager and Practice Managerto assist with the development and implementation of projects and new working methods as required
• Assist with the development, review, update and implementation of practice policies and procedures
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care

Further details can be found in the attached Job Description

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to on-going professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance
• Full UK driving licence
• Access to own transport

Experience

Essential

• Full GMC Registration
• National Performers List registration
• Appropriate defence indemnity (MPS/MDU)
• Eligibility to practice in the UK independently
• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• General understanding of the GMS contract

Desirable

• Minimum of two years as a salaried GP
• Experience of medicines management
• Experience of CCG initiatives

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)

Knowledge and Skills

Essential

• Outstanding level of clinical knowledge and skills
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook

Desirable

• SystmOne user skills

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance
• Full UK driving licence
• Access to own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park House Medical Centre

Address

61 Burton Road

Carlton

Nottingham

NG4 3DQ

United Kingdom

Employer's website

https://www.thejubileepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

• Main duties to include dealing with incoming telephone calls confidently and signpost patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way.

• To be able to process appointment requests from patients by telephone or by the relevant NHS approved communication tool, following the Care Navigation protocol.
• To provide a professional and comprehensive information support service to the practice team.
• The post holder will be expected to undertake a range of clerical task, including the use of a PC for data inputting and operation of the EMIS Web system.
• To provide a point of reception contact for patients and act as a focal point of communication between patients doctors and other members of the clinical and administrative staff.

Person Specification

Qualifications

Essential

• GCSE grade A to C (or equivalent) in Maths and English.

Experience

Essential

• Experience of dealing with the public.
• Good written and oral skills.
• Excellent telephone skills.
• Good IT Skills.
• Excellent communications skills.
• Ability to work under pressure.
• Initiative and common sense.
• Self-Motivator.
• An understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Previous work experience in General Practice with a knowledge of Emis Web.
• Previous work experience involving dealing with the public or customer care in a reception environment.
• A demonstrable commitment to professional development.
• Experience of routine administration tasks i.e. filing, record-keeping.

Additional

Essential

• IT Skills (including knowledge of Microsoft products).
• Ability to work as part of an integrated multi-skilled team.
• Able to work in a changing environment.
• Enthusiasm for the job.
• Interest in the work of medical receptionist.
• Flexibility of working hours.
• Tidy appearance.
• Personable.
• Honest.

Desirable

• Friendly and approachable.
• Experience dealing with difficult patients.
• Caring.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pendle View Medical Centre

Address

Blackburn Road Medical Practice

257 Blackburn Road

ACCRINGTON

Lancashire

BB5 0AL

United Kingdom

Employer's website

https://www.pendleviewmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Care Coordinator: Secretary and Communications.

There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload, staffing levels and business need:

The Care Coordinator is responsible for leading our service for patient referrals, supporting clinical administration, maintaining effective communication and relationships with healthcare providers. They will be fundamental in supporting practice communications and service development to ensure high-quality patient care and efficient practice operations.

Referral and Care Coordination

• Develop and maintain strong working relationships with secondary care, community services, and other healthcare providers.
• Maintain up-to-date knowledge of local referral pathways, services, and neighbourhood working initiatives.
• Manage and maintain a comprehensive database of referral pathways, service contacts, and provider information.
• Support clinicians with the processing of electronic referrals using eRS, Ascenda Gateway, and other relevant systems.
• Process urgent and fast-track (2 Week Wait) referrals promptly, ensuring appropriate follow-up and liaison with patients, clinicians, and external services.
• Monitor and report on referral activity, identifying trends and supporting strategic initiatives to improve patient care and access to services.
• Support the review and update of practice protocols in line with current pathways and service developments.

Clinical and Administrative Support

• Provide high-quality administrative and secretarial support to GPs, Partners, and the wider clinical team.
• Prepare and process clinical correspondence, including letters, reports, referrals, and other documentation accurately and confidentially.
• Arrange appointments, investigations, and bookings, liaising with hospitals, service providers, clinicians, and patients as required.
• Action tasks delegated by clinicians and colleagues in a timely manner.
• Manage hospital correspondence and undertake administrative actions relating to incorrect registrations and patients who have left the practice.
• Assist with the preparation and administration of patient care plans under the direction of the clinical team.
• Maintain Continuity of Care and Gold Standards Framework (GSF) registers, working closely with clinical and administrative leads.
• Undertake minute-taking and prepare agendas for meetings when required.
• Complete additional administrative duties as directed by the Partners and management team.

Data Management and Systems

• Ensure accurate, timely, and secure entry of patient information onto EMIS and other practice systems.
• Maintain effective filing and record-management systems, ensuring information is accessible, accurate, and compliant with data protection requirements.
• Support the development and efficient use of digital systems and communication platforms, including BlinxPACO.

Communication and Patient Liaison

• Handle incoming and outgoing telephone calls, responding to enquiries and directing queries appropriately.
• Act as a key point of contact between the practice, patients, hospitals, and external healthcare organisations.
• Promote effective communication between the practice and local healthcare services to support seamless patient care.

Practice Communications and Engagement

• Support the implementation and ongoing development of the practice communication strategy.
• Maintain awareness of national and local healthcare campaigns and coordinate related practice communications.
• Manage the practice content calendar and oversee the planning of communication activities.
• Coordinate and manage practice social media platforms and communications.
• Produce and distribute the practice newsletter.
• Work collaboratively with the Patient Participation Group (PPG) to encourage patient engagement and gather feedback to support service improvement.

General Responsibilities

• Contribute to the continuous improvement of practice services, processes, and patient experience.
• Maintain confidentiality and comply with all practice policies, information governance standards, and regulatory requirements.
• Undertake any other reasonable duties appropriate to the role, as required to meet service needs and business priorities

The list above is not exhaustive and you will be required carry out suitable tasks as directed by the Management.

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a healthcare setting

Qualifications

Desirable

• GCSE Mathematics & English (C or above) or equivalent
• NVQ Level 2 in Health and Social Care

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policies and procedures
• EMIS/SystmOne/Vision user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Elms Medical Centre

Address

3 The Elms

Dingle

Liverpool

L8 3SS

United Kingdom

Employer's website

https://www.theelmsmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Experience

Essential

• Experience of continued professional development
• Experience of QOF and clinical audit
• Experience of working in a primary care environment

Desirable

• Minimum of two years as a salaried GP
• Experience of medicines management
• Experience of CCG initiatives

Qualifications

Essential

• Qualified GP
• General Practitioner (Certificate of Completion of Training CCT)
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beechfield Medical Centre

Address

Beechfield Gardens

Spalding

Lincolnshire

PE11 1UN

United Kingdom

Employer's website

https://www.beechfieldmc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

You will work autonomously within GP practices, managing your own clinical caseload of patients with a wide range of nutrition-related conditions. This includes:

• Assessing, diagnosing, triaging, and developing management plans for patients presenting with pre-diabetes, type 2 diabetes, weight management needs, frailty, malnutrition, and other dietetic conditions commonly seen in primary care
• Providing personalised, evidence-based care plans that take into account each patient's clinical status, lifestyle, preferences, and personal goals
• Supporting patients to make sustainable behaviour changes and develop confidence in self-management, reducing reliance on pharmacological interventions where appropriate
• Working with patients who have complex needs, including those with psychosocial factors or mental health considerations, and adapting your approach accordingly
• Referring patients to other services when appropriate, including secondary care, social prescribing, and community support, working within local referral pathways
• Delivering consultations via a mix of face-to-face, telephone, and video appointments depending on patient need and service requirements

Multidisciplinary Team Working

You will be an integral part of the Primary Care Network team, working collaboratively to deliver joined-up patient care. This includes:

• Building strong working relationships with GPs, practice nurses, clinical pharmacists, social prescribers, health coaches, and other PCN staff
• Contributing to reducing GP workload by managing dietetic referrals directly and providing specialist input within the practice team
• Improving patient access to timely dietetic care within the community
• Participating in MDT meetings and case discussions where relevant

Service Development, Audit and Quality

You will play an active role in shaping and improving the service. This includes:

• Supporting audit, evaluation, and outcome monitoring to demonstrate service impact and identify areas for improvement
• Contributing to the development of efficient, streamlined care pathways within primary care
• Identifying opportunities to enhance patient experience and clinical effectiveness
• Supporting the implementation of new initiatives or service developments as required

You will be supported to maintain high professional standards and continue your development. This includes:

• Practising in line with HCPC standards, professional codes of conduct, and organisational policies
• Engaging in regular clinical supervision and reflective practice
• Participating in training opportunities, including the HEE Roadmap to Practice programme
• Making use of protected CPD time to support your ongoing learning and career development
• Contributing to clinical governance activities, including incident reporting, risk management, and quality assurance

You will demonstrate strong communication skills and provide professional leadership within your scope. This includes:

• Communicating complex and sensitive information clearly and compassionately to patients and carers
• Providing advice and feedback to PCN colleagues on appropriate referral criteria and the scope of dietetic services
• Supporting a culture of learning and improvement within the wider team
• Acting as an ambassador for dietetics within primary care, promoting the value of nutrition in patient outcomes

Person Specification

Qualifications

Essential

• Fully HCPC and BDA registered practicing Dietitian
• Minimum 3 years of clinical experience in dietetics
• An up-to-date understanding of Health Education Englands Roadmap to Practice

Desirable

• Completion of some level 7 MSc learning
• Previous clinical experience of first contact triage clinical work; even if in the private sector or freelance
• Previous experience of using EMIS / SystmOne

Experience

Desirable

• Experience with working with individuals with Type 2 Diabetes
• Experience with working with frail and elderly patients or in care homes
• Experience in weight management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Dietitians

Address

Abbamoor Surgery

Gooshays Drive

ROMFORD

RM3 9LB

United Kingdom

Employer's website

https://www.primarycaredietitians.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide a wide range of reception and administrative support to the multidisciplinary team. Responsibilities include greeting and directing patients, managing the appointment system, handling enquiries, processing information, and acting as the main point of contact for patients and external agencies.

Person Specification

Qualifications

Essential

• Essential
• Good general education (GCSE level or equivalent).
• Evidence of continuing professional development.

Desirable

• Desirable
• Training in customer service, administration, or healthcare support.
• EMIS or TPP SystmOne training.

Experience

Essential

• Experience working in a customer-facing or administrative role.
• Experience handling telephone and face to face enquiries.
• Experience using computer systems for data entry and record keeping.

Desirable

• Previous experience in a GP surgery, NHS, or healthcare environment.
• Experience processing confidential information in line with data protection regulations.
• Experience using clinical systems such as EMIS or SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somercotes Medical Centre

Address

22 Nottingham Road

Somercotes

Alfreton

Derbyshire

DE55 4JJ

United Kingdom

Employer's website

https://www.somercotesmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

• To support individual patients, relatives and carers to obtain answers to queries and resolve problems and concerns quickly and efficiently which may be received from various sources. Record and feedback compliments received by patients and carers. Be accessible with a visible presence in the Trust.
• Work collaboratively with staff and service managers to ensure that any concerns or problems raised by service users, carers and their families can be resolved as quickly as possible.
• Communicate with people who may be in complex and sensitive situations and who may be highly emotional, aggressive or anxious. This involves using communication skills on a daily basis to help service users/carers to clarify concerns and provide/identify options.
• Respond to diverse, sensitive and sometimes complex enquiries and concerns raised by the public, service users and carers about Mersey & West Lancashire Teaching Hospitals NHS Trust services referring to any applicable Trust policies, procedures and guidelines.
• Negotiate timely and appropriate resolution of concerns with service users or carers and staff.
• To take an instrumental role in supporting PALS users, arranging meetings between service users and clinicians and occasionally supporting service users at these meetings in what can be highly complex and sensitive circumstances, in an efficient manner to reach satisfactory outcomes.
• Understand the Trusts managing complaints and concerns policy and refer to the complaints team/Independent advocacy if appropriate. Provide advice and guidance to those who wish to make a formal complaint when issues cannot be resolved within PALS.
• To ensure all PALS contacts are recorded on the Inphase system and ensure that PALS activity is communicated to the appropriate personnel throughout the Trust.
• Assist PALS in local acute and community Trusts and other stakeholders who are trying to resolve issues that span across organisational boundaries.
• To provide support to patients, carers and families when accessing specialist advocacy or other voluntary and statutory services.
• To build and maintain good relationships with key stakeholders and the local community.

Education and Development

• Ensure colleagues across the Trust are aware of the role of PALS, through regular feedback with appropriate staff groups.
• Participate in raising awareness of PALS within the Trust, internally and externally, and with other statutory, voluntary and community organisations, including preparation and delivery of presentations.
• Contribute to the delivery of corporate induction as required. To ensure personal development plans are identified, maintained and followed to ensure all relevant mandatory training is undertaken.
• Demonstrate role and training support to new starters.

Administrative Responsibilities

• Act as a resource for up-to-date information on Trust services for all patients, relatives, and carers.
• Utilise empathetic and effective communication skills to decipher complex information from service users to understand and resolve concerns.
• Provide and identify support and appropriate signposting to those contacting PALS.
• To maintain own personal development following participation in annual appraisal.
• Maintain and extend personal knowledge with regard to current and changing issues within the Trust and wider NHS on an on-going basis.
• To maintain health and safety standards which ensure the wellbeing of patients, public and work colleagues.
• To undertake required mandatory training required for the post.
• To manage own workload, work unsupervised as appropriate, escalating any concerns to the line manager.
• To observe and maintain data protection and confidentiality as appropriate.
• To maintain a personal professional appearance.
• The above responsibilities are not an exhaustive list and are subject to change as the post develops.

Clinical Governance

• To work in close collaboration with staff from Complaints and the Quality and Risk departments,
• ensuring that effective communication is maintained in respect of PALS activities.

Person Specification

Qualifications

Essential

• NVQ3 level or equivalent qualification plus significant knowledge and experience
• Educated to GCSE level or equivalent qualification and/or equivalent experience

Desirable

• RSA 2 in Typing / Word processing or equivalent qualification and/or equivalent experience

Knowledge & Experience

Essential

• Knowledge of the function of PALS
• Experience of working within a customer care environment in an advisory capacity
• Experience of working towards deadlines
• Experience of providing information in a clear and concise manner
• Extensive knowledge of Microsoft Office and other applications
• Experience of dealing with conflict
• Fully aware of the need to maintain confidentiality and how this is achieved
• Experience of inputting data