Job description

Job responsibilities

A full job description is available but ideally the candidate would have experience, or a willingness to develop skills in :

· Management of LTCs - Diabetes, Coronary Heart Disease, COPD

· Support and advise women requesting information relating to family planning needs and those presenting for cervical cytology consultations

· Travel advice and vaccinations

· Routine immunisations/Childhood immunisations

· Hypertension Management

· Peak Flow Readings and Spirometry

· Wound care, ulcer care and Doppler assessment

· Removal of Sutures

· New Patient Medicals and Urinalysis

· ECG recordings

· Venepuncture

· Ear syringing

· Chaperoning and assisting patients where appropriate who are being examined by another clinician

· Assisting GPs with minor surgery and coil fittings

· Requesting pathology tests, for example urine culture, swabs

· Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

· Supporting housebound long term condition reviews and vaccination programmes such as Covid and Influenza

· Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs

· Participate in the support and supervision of students and junior nursing staff in clinics. Referring any concerns or development needs to their mentor or clinical service manager.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Willingness to learn and acquire new skills
• Evidence of appropriate knowledge base
• Membership of a professional body
• Experience and / or qualifications in venepuncture, taking and interpreting blood pressures, ECG and wound care
• Ear irrigation qualification or willingness to undertake

Desirable

• Post registration study in topics allied to general practice
• Basic/advanced certificate in life support
• Experience and / or qualifications in vaccinations and immunisations
• Experience in chronic disease management or a willingness to undertake training in these areas if don't already possess qualifications

Experience

Essential

• Insight and understanding of current NHS issues in nursing and the NHS
• Interest and basic knowledge in long-term conditions
• Demonstrate an understanding of audit
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Desirable

• Experience of working within a Primary Care setting
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Skills & Qualities

Essential

• Good interpersonal skills, both oral and written
• Evidence of problem solving and decision making skills
• Good team player
• Ability to be reflective, accept criticism and act constructively
• Willingness to accept additional responsibilities
• Punctual time keeper

Desirable

• Flexibility for cover
• Positive role model
• Uses initiative
• Gets on well with people at all levels
• Experience in using SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Warrengate Medical Centre

Address

Upper Warrengate

Wakefield

West Yorkshire

WF1 4PR

United Kingdom

Employer's website

https://www.warrengate.org.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS

HOURS OF WORK: TBC

LOCATION: 72 CLARENCE AVENUE, LONDON, SW4 8JP

Job Description:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP, DRCOG
• DFSRFH & competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Experience

Essential

• Experience of working in UK General Practice
• Experience of working with vulnerable groups

Desirable

• Teaching of registrars or F2 or medical students
• Delivery of clinical audit
• QOF management
• Experience using EMIS Web and Docman

Skills and abilities

Essential

• Understanding of NHS system
• Understanding of Challenges facing NHS
• Understanding of vulnerable groups and how to support them
• Team player
• Calm under pressure
• Friendly and inclusive
• Commitment to development
• Excellent communication skills
• Strong Microsoft office skills
• Excellent record keeping
• Excellent time management
• Able to work autonomously
• Able to bring fresh ideas

Desirable

• Understanding of QOF and Enhanced Services
• Understanding of Neighbourhood or place based working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Clapham Park Group Practice

Address

72 Clarence Avenue

London

SW4 8JP

United Kingdom

Employer's website

https://www.claphamparkgp.com/ (Opens in a new tab)

Job description

Job responsibilities

a) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.

c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

d) Ensure employment law and legislation is adhered to.

e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.

f) Provide support and advice to the partnership and keep them updated on practice matters.

g) Keep up to date with developments and changes within primary care.

h)Deal with the financial aspects of the practice including financial planning, forecasting etc.

i) Manage the process for payroll and pensions, ensuring accurate reporting and timely submissions.

j) Ensure the practice explores all opportunities to maximise income and reduce expenditure.

k) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.

l) Manage the significant event and complaints processes, in line with current legislation and guidance.

m) Manage contracts and maintenance for services and equipment.

n) Oversee the review and update of all practice policies and procedures.

o) Lead and coordinate projects within the practice.

p) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).

q) Coordinate the practice development plan and business continuity plan.

r) Assist in the preparation of business cases for new services and provide project management, as required.

s) Ensure on-going CQC compliance.

t) Ensure the practice maintains compliance with its NHSE contractual obligations.

u) Provide advice and support to the staff and the partnership to ensure effective team working.

v) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.

w) Facilitate partners and practice meetings and maintain an up-to-date action plan.

x) Support the management of the Patient Participation Group.

y) Manage estates and facilities, including health and safety aspects and risk assessments.

Person Specification

Experience

Essential

• Experience of working in a management or supervisory role in general practice
• Experience of managing a large team
• Experience of financial management
• Experience of business management

Desirable

• Experience of using EMIS for searches
• Experience of CQC standards and requirements

Qualifications

Essential

• Good standard of education and spoken and written English

Desirable

• Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Goldsworth Medical Practice

Address

York House Medical Centre

Heathside Road

Woking

Surrey

GU22 7XL

United Kingdom

Employer's website

https://www.goldsworthmedicalpractice.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice reception and administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the PST manager dependent on current and evolving practice workload and staffing levels.

Provide excellent customer care, demonstrating empathy; patience and a holistic approach to client/patient care, with commitment to follow-through of care plans and building effective working relationships.

Maintain and monitor the practice appointments system.

Process personal and telephone requests for appointments, visits and telephone consultations and ensure callers are directed to the appropriate healthcare professional.

Direct visitors to the correct place, ensuring they sign the visitors book on arrival and departure.

Process repeat and acute prescription requests from patients, Pharmacies and online in accordance with practice guidelines.

Take details of home visits, record, action and pass on to the appropriate member of staff as per the Practice guidelines.

Deal with urgent phone calls as per Practice guidelines.

Register patients for on-line services.

Computer data entry/data allocation and collation, plus processing and recording of information in accordance with Practice procedures.

Update patients personal details.

Initiate contact with and respond to requests from patients, other team members and associated healthcare agencies and providers.

Take in urine and other samples and deliver to the appropriate place.

Provide clerical assistance to Practice staff, including photocopying and scanning.

Deal appropriately with any forms handed in by patients.

Keep the reception and administration area tidy and free from obstructions and clutter.

Record blood pressure readings on the patients notes, dealing with any high readings as per Practice protocol.

Hand out any correspondence to the patients. Collect any money (cheque or cash) from patients for services provided, issuing receipts, and recording on the computer.

Provide an efficient scanning service.

Support the development of an effective patient navigation across the partnership

Triage calls, directing and signposting clients/ patients appropriately to relevant personnel/ services

Provide communication skills, with the ability to communicate in writing (letters and electronically) and verbally with a wide range of providers and users of services, including patients; carers; voluntary; social; primary and secondary care providers

Working with social prescribing have access to a directory of information about services to point and signpost patients to the most appropriate source of help, advice, and support.

Understand, and share health promotion information whilst using this information to support patients who might benefit from these services and to signpost accordingly.

Keep accurate records of all client/patient contacts, using the organisation databases and templates as directed, updating as necessary

Understand the common needs and safeguarding issues of vulnerable patient groups, including the elderly; housebound and those with long-term conditions, including physical and mental disabilities.

Supporting further development of care navigation across the partnership

Assist in the training of other colleagues where appropriate

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Person Specification

Qualifications

Essential

• NVQ 2 in administration or relevant equivalent experience or qualification
• Educated to GCSE level in Mathematics and English to Grade C or above
• I.T. Literate

Desirable

• RSA Typing Level 2 or equivalent

Experience

Essential

• Experience of working in a customer facing environment (face to face and via the telephone)
• Experience of working as a part of a team
• Experience of working in an office environment
• Use of electronic IT systems
• Polite telephone manner
• Ability to maintain confidentiality

Desirable

• Experience using SystmOne
• Ability to prioritise work
• Some experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the job, duties, benefits and an overview of the PCN please see the attached job description.

Person Specification

Qualifications

Essential

• Previous administrative experience working in an NHS setting.
• Proficient IT, analytical and project planning skills.
• Interest/experience in Digital technologies; public health, health inequalities.
• Experience and good knowledge of Microsoft Office and Excel.
• Good coordination, organisational and time management skills.
• Ability to multitask, be a self-starter and take busy days in your stride.
• Demonstrate empathy and compassion for our patients.
• Strong communication in English, both written and spoken.
• High degree of accuracy with regard to patient correspondence/notes.
• Ability to complete tasks to deadlines and to a specified standard.
• Ability to be flexible in approach to work.
• Ability to work without close supervision.
• The ability to work to a professional standard.
• This role will require a Standard DBS Clearance. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Desirable

• Good Knowledge of SystmOne Primary Care clinical and administrative system.
• Ability to undertake searches, construct reports and use other documentation for recording as necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• To be responsible for diagnostic procedures for example, venepuncture, blood pressure, height/weight, ECG and any specimens.
• Work with other health care professionals to diagnose, monitor, manage and treat long-term conditions, including non-drug-based treatment methods using a management plan, and in line with national and local policies and practice needs
• To advise patients on general health care and promotion of healthy lifestyles.
• To be responsible for chronic wound care as well as post-surgical wound care.
• To administer injections under an individualised prescription or PGD within training limits.
• To maintain the cold chain of vaccines. Including safe storage, rotation and disposal of vaccines and drugs.
• To administer immunisations for example, influenza, pneumococcal, tetanus and childhood immunisations.
• Support and manage health needs of women presenting for family planning and cervical cytology consultations
• Advise, support and administer vaccinations where appropriate for patients travelling abroad
• Assist in providing minor-surgery sessions.
• Apply infection-control measures within the practice according to local and national guidelines

Core Duties:

• To work independently and as part of a busy Nursing Department, to meet the needs of patients and service delivery.
• To be an active and integral member of the Nursing Team, attending team meetings and training sessions, supporting colleagues and working flexibly to cover annual leave or sickness.
• To act as chaperone if required/ requested by patients and colleagues.
• Support the development of others in order to maximise potential
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice
• To assist in maintaining a safe environment for the clinical team, patients and co-workers, ensuring that all statutory and local regulations (e.g. Health & Safety, COSHH, clinical waste management, infection control) are implemented and followed
• To ensure data is recorded accurately and timely onto patient records, with due regard for record management and patient confidentiality.
• To ensure data is accurately recorded and coded onto relevant templates and documentation associated with patient health care.
• To maintain and stock examination rooms and treatment rooms with agreed consumables and clinical equipment / instruments.
• To be aware of quality standards and targets as set out in NICE guidelines, NHS contracts, Quality and Outcomes Framework, etc., working to achieve these standards at all times.
• To promote a professional approach at all times by attire and attitude to patients and staff both in and out of the Practice.
• To maintain annual registration with the NMC and other professional bodies (as required). To adhere to the Code of Professional Conduct.

The above constitute the main responsibilities of the post and may be subject to change.

Person Specification

Experience

Essential

• Minimum of 1 years recent experience working in primary, community or hospital nursing experience, as part of multi-disciplinary team.
• Experience in managing long-term conditions (e.g. diabetes, asthma, COPD, hypertension)
• Experience in childhood and adult immunisations
• Wound care and dressings
• Phlebotomy
• Knowledge of infection prevention and control procedures
• Understanding of safeguarding children and vulnerable adults
• Experience of working autonomously within professional scope of practice

Desirable

• Competence in cervical cytology
• Experience with chronic disease review templates and QOF
• Experience using primary care clinical systems (emis)

Qualifications

Essential

• Registered Nurse with NMC Registration
• Evidence of continued professional development
• Minimum of 1 years recent experience working in primary, community or hospital nursing experience.

Desirable

• Post-registration qualification in Primary Care Nursing
• Care of the Adult with Diabetes qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Preston Grove Medical Centre

Address

Preston Grove Medical Centre

Preston Grove

Yeovil

Somerset

BA20 2BQ

United Kingdom

Employer's website

https://www.prestongrovemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice reception and administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the PST manager dependent on current and evolving practice workload and staffing levels.

Provide excellent customer care, demonstrating empathy; patience and a holistic approach to client/patient care, with commitment to follow-through of care plans and building effective working relationships.

Maintain and monitor the practice appointments system.

Process personal and telephone requests for appointments, visits and telephone consultations and ensure callers are directed to the appropriate healthcare professional.

Direct visitors to the correct place, ensuring they sign the visitors book on arrival and departure.

Process repeat and acute prescription requests from patients, Pharmacies and online in accordance with practice guidelines.

Take details of home visits, record, action and pass on to the appropriate member of staff as per the Practice guidelines.

Deal with urgent phone calls as per Practice guidelines.

Register patients for on-line services.

Computer data entry/data allocation and collation, plus processing and recording of information in accordance with Practice procedures.

Update patients personal details.

Initiate contact with and respond to requests from patients, other team members and associated healthcare agencies and providers.

Take in urine and other samples and deliver to the appropriate place.

Provide clerical assistance to Practice staff, including photocopying and scanning.

Deal appropriately with any forms handed in by patients.

Keep the reception and administration area tidy and free from obstructions and clutter.

Record blood pressure readings on the patients notes, dealing with any high readings as per Practice protocol.

Hand out any correspondence to the patients. Collect any money (cheque or cash) from patients for services provided, issuing receipts, and recording on the computer.

Provide an efficient scanning service.

Support the development of an effective patient navigation across the partnership

Triage calls, directing and signposting clients/ patients appropriately to relevant personnel/ services

Provide communication skills, with the ability to communicate in writing (letters and electronically) and verbally with a wide range of providers and users of services, including patients; carers; voluntary; social; primary and secondary care providers

Working with social prescribing have access to a directory of information about services to point and signpost patients to the most appropriate source of help, advice, and support.

Understand, and share health promotion information whilst using this information to support patients who might benefit from these services and to signpost accordingly.

Keep accurate records of all client/patient contacts, using the organisation databases and templates as directed, updating as necessary

Understand the common needs and safeguarding issues of vulnerable patient groups, including the elderly; housebound and those with long-term conditions, including physical and mental disabilities.

Supporting further development of care navigation across the partnership

Assist in the training of other colleagues where appropriate

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Person Specification

Qualifications

Essential

• NVQ 2 in administration or relevant equivalent experience or qualification
• Educated to GCSE level in Mathematics and English to Grade C or above
• I.T. Literate

Desirable

• RSA Typing Level 2 or equivalent

Experience

Essential

• Experience of working in a customer facing environment (face to face and via the telephone)
• Experience of working as a part of a team
• Experience of working in an office environment
• Use of electronic IT systems
• Polite telephone manner
• Ability to maintain confidentiality

Desirable

• Experience using SystmOne
• Ability to prioritise work
• Some experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 15th September 2026

Closing date: 30th September 2026

Shortlisting date: W/C 5th October 2026

Proposed Interview date: W/C 19th October 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• Registered Nurse
• First level Nursing Degree
• Evidence of continuing professional development
• Intermediate Life Support
• ALS/ILS/ALERT course or equivalent
• Advanced Life Support (or working towards)
• Clinical assessment level 6 (or working towards)

Desirable

• Post reg qualification (Management of deteriorating patient or clinical examination/assessment and diagnostics) Level 6

Knowledge & Experience

Essential

• Must be able to demonstrate excellent communication and negotiation skills.
• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Research awareness and commitment to evidence-based practice
• Experience of clinical risk assessment & management of identified risk
• Understanding key features of Clinical governance
• Liaise with MDT members
• Demonstrate organisational leadership skills
• Ability to organise/prioritise workload
• Relevant skills in relation to risk management
• Able to work as part of a multi-disciplinary team
• Evidence of good sound clinical knowledge and judgement in acute situations
• Experience of providing and receiving complex, sensitive information

Other

Essential

• Periods of strenuous activity EG Cardiac compressions
• Frequent sitting or standing in a restricted position; occasional moderate effort for several short period.
• Continuous concentration as dealing with acute situations
• Decision making and time management in line with the deteriorating patient and escalation plan.
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Occasional distressing / highly distressing or emotional circumstances. Deals with patient complaints, conveys unwelcome news, complaints, concerns arising from incident communicated to patients and relatives
• May come into contact with Human bodily fluids
• Working in ward environment providing direct clinical care

Skills

Essential

• Venepuncture Competency
• Cannulation Competency
• Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
• Excellent Interpersonal skills with the ability to network and build relationships at all levels
• Excellent organisational skills - prioritise and coordinate own workload
• Ability to de-escalate and escalate complex situations
• Ability to act as a change agent
• Computer literacy e.g., experience of electronic patient record

Desirable

• Porta Cath Competency
• Cortrack & Bridle Competency
• Arterial Blood Gas Competency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 16th September 2026

Closing date: 29th September 2026

Shortlisting date: 30th September 2026

Proposed Interview date: W/C 12th October 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC registration
• Evidence of contiual professional development

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment.
• Frequent concentration required for drug calculation and Administration.
• Dealing with frequent interruptions and competing demands.
• Ability to work within highly distressing or emotional circumstances e.g. end of life care.
• Ability to communicate distressing information.
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department.
• Potential blood or body fluids exposure.

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Able to prioritise and co-ordinate own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Knowledge and Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code.
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional, and local NHS issues
• Experience of providing and receiving complex, sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of this role is to support the clinical team by managing key administrative tasks that underpin safe, effective patient care. You will play a vital part in ensuring that patient information is processed accurately, workflows run smoothly, and clinicians are supported to focus on direct patient care.

A core element of the role is the triage and assessment of incoming patient clinical documents as part of the Document Assessment Team. This includes reviewing, categorising, and allocating clinical correspondence appropriately, ensuring urgent or safetycritical information is flagged and passed to the right clinician at the right time.

By combining strong administrative capability with an understanding of clinical priorities, you will help maintain continuity of care, improve safety, and enhance the overall patient experience.

Person Specification

Qualifications

Essential

• Bachelors degree in Biomedical, Biochemistry or related healthcare field

Desirable

• Previous experience in healthcare or lab environment
• Additional certifications in clinical data handling

Skills

Essential

• Ability to follow protocols accurately
• Analytical and problem-solving skills
• Good written and verbal communication
• Time management and multitasking

Behaviours

Essential

• Responsible and reliable
• Attention to detail
• Ability to learn quickly and adapt
• Proactive in identifying issues
• Team-oriented and collaborative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Penrose Health

Address

Kingfisher Medical Centre

London

London

SE8 5DA

United Kingdom

Employer's website

https://www.penrosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work within the Back Office Business Services Team on various functions to ensure the smooth running of the organisation.

Must be able to work on their own as well as part of a team

Self-motivated

Prioritise own workload

Able to work under pressure

Work to deadlines and targets

Analytical skills

Must have a keen eye for detail, inputting data accurately

Quick Leaner

The successful candidate should have great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook.

Other essential skill/qualifications are GCSE/ Functional Skills in English & Maths Level C/ Grade 4, ability to follow instructions, a desire for service improvement, having a pro-active approach in learning, attention to detail, problem solver and produce quality work.

Desirable skills/ qualifications are Medical Terminology, NVQ or equivalent in Business Administration, knowledge of an NHS environment, knowledge of working with SystmOne (or equivalent). Previous read coding advantageous

Person Specification

Qualifications and Training

Essential

• GCSE in Maths & English grade C or above
• ECDL or equivalent

Desirable

• NVQ or equivalent Customer Care
• Formal training in a public-facing environment
• Knowledge of GP computer systems, preferably Systmone

Experience

Essential

• Working with the public
• Understanding of back office functions

Desirable

• Telephone call handling Experience
• Understanding of patient confidentiality and iGDPR

Skills and Knowledge

Essential

• Good Team working skills
• Effective time management skills
• Ability to work independently following verbal or written instructions
• Clear communication skills
• Able to work independently or part of a team
• Understanding of the referral process for patients from primary to secondary care
• Understanding of Subject Access Requests and other types of requests from patients and or outside agencies

Desirable

• Knowledge of searches within SystmOne
• Knowledge of appointment process
• Use of SMS system
• Use of admin email
• Understanding of the issues around safeguarding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

The Grange Medical Centre

Stubbing Road

Chesterfield

S40 2HP

United Kingdom

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

The successful candidate will be responsible for the general care and upkeep of the GP practice, including:

• Opening and securing the premises as required.
• Carrying out regular checks of the building and facilities.
• Ensuring the practice is clean, tidy, safe and presentable.
• Carrying out general maintenance and minor repairs.
• Undertaking basic DIY tasks and practical maintenance.
• Checking doors, windows, locks, lighting, heating and other building facilities.
• Identifying faults, damage and maintenance issues and reporting them promptly.
• Ensuring patient and staff areas are maintained to a high standard.
• Keeping entrances, communal areas and external areas clean and safe.
• Checking the condition of the grounds and external areas.
• Managing rubbish and recycling in accordance with practice procedures.
• Assisting with deliveries and moving equipment, furniture or supplies when required.
• Monitoring the building for any maintenance or security concerns.
• Liaising with contractors, tradespeople and service providers when required.
• Being available for agreed emergency call-outs.
• Carrying out basic security checks when required.
• Supporting the practice with general practical tasks.
• Following all relevant health, safety and infection-control procedures.
• Always maintaining confidentiality and professionalism.
• Reporting any concerns that could affect the safety of patients, staff or visitors.
• Carrying out other reasonable caretaker duties required for the smooth running of the practice.

Person Specification

The Ideal Candidate

Essential

• The Ideal Candidate
• We are looking for someone who is
• Reliable, punctual and trustworthy
• Practical and confident with general maintenance and DIY
• Hardworking and takes pride in their work
• Well organised and able to work independently
• Friendly, professional and approachable
• Flexible and willing to respond to occasional urgent issues
• Comfortable working around patients and healthcare staff
• Able to identify problems and take appropriate action
• Responsible and security-conscious
• Respectful of confidentiality within a medical environment
• Available for occasional night call-outs and weekend duties when required
• Previous experience as a caretaker, handyman, maintenance worker, facilities assistant or in a similar position would be an advantage.
• Experience within a GP practice, medical centre, healthcare setting, office, or other public-facing building would also be desirable.
• Important Requirements
• Because this is a GP practice, the successful candidate must understand the importance of
• Patient and staff safety
• Confidentiality
• Cleanliness and hygiene
• Building security
• Professional conduct
• Promptly reporting maintenance or safety issues
• The role requires someone who can be trusted to work responsibly and independently within a healthcare environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Scott Arms Medical Centre

Address

Whitecrest

Great Barr

Birmingham

B43 6EE

United Kingdom

Employer's website

https://www.scottarmsmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will primarily offer chronic disease care for our patients, managing asthma and diabetes. There will also be a need to undertake a range of various other nursing assessments to provide appropriate care and treatment in conjunction with the GPs in accordance with Practice policy and protocols.

The Chronic Disease Nurse will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures as well as promoting self-care in order that patients are empowered to manage their own healthcare needs. To support the clinical team and to act within professional boundaries striving to improve standards of care.

The post holder will need to be aware of safeguarding requirements and support practice policy working in a health care environment.

A full employment history will be required as well as providing details of any gaps in employment.

Knowledge of key elements of the Primary Care contract such as having an understanding of the Quality and Outcomes Framework (QOF) , Local Enhanced Service (LES) and Direct Enhanced Service (DES) delivery is beneficial, along with adhering to Care Quality Commission (CQC) Primary Care requirements which is an important element of this post.

Person Specification

Experience in Student Healthcare

Desirable

• Experience of working in Primary Care
• Experience of working within a student health care environment would be beneficial to the role.
• Knowledge of TPP / SystmOne Clinical System

Experience

Essential

• Experience of chronic disease management of Asthma and / or Diabetes is essential for this role to support our patients managing their long term conditions.
• The candidates need to be experienced in the delivery of either asthma or diabetes assessment and treatment and hold an appropriate asthma and / or diabetes qualification to be able to deliver direct patient care autonomously.
• Evidence of appropriate Continuing Professional Development (CPD) to ensure knowledge is current and maintaining competencies
• Experience of working autonomously and also as a member of the Team.
• Engagement with Nurse Revalidation process.
• Ability to evaluate safety and to understand the effectiveness of own clinical practice

Qualifications

Essential

• Registered General Nurse
• (Currently registered with the Nursing & Midwifery Council)

Desirable

• Prescribing qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Medical Centre

Address

Quarry House

North Road

Bath

North East Somerset

BA2 7AY

United Kingdom

Employer's website

https://umcbath.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

In accordance with the current access model, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness Developing care plans for health in consultation with patients and in line with current practice disease management protocols Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Qualifications

Essential

• Essential criteria
• Bachelor's degree in medicine (MBBS) or surgery (BMBS) that has been recognised by the General Medical Council (GMC).

Desirable

• Desirable criteria
• Experience of using Emis Web

Experience

Essential

• Ability to provide quality care Good interpersonal and communication skills Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety Attending training and events organised by the practice or other agencies, where appropriate.

Desirable

• Contributing to evaluation/ audit and clinical standard setting within the Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bousfield Health Centre

Address

Westminster Road

Liverpool

L4 4PP

United Kingdom

Employer's website

https://www.bousfieldhealthcentre.nhs.uk/# (Opens in a new tab)

Job description

Job responsibilities

Job Title

Salaried GP

Line Manager (clinical)

The Partners

Accountable to (Administrative)

Practice Manager

Hours per week

6-8 Sessions (Negoitable)

Job Summary

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Primary Responsibilities

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

The delivery of highly effective medical care to the entitled population

The provision of services commensurate with the GMS contract

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

On a rotational basis, undertake telephone triage and duty doctor roles

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Working collaboratively with the clinical team.

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

Accept delegated responsibility for a specific area (or areas) or QOF

Attend and contribute effectively to practice meetings as required

Contribute effectively to the development and maintenance of the practice including; clinical governance, training and financial management

Ensure compliance with the appraisal process

Prepare and complete the revalidation process

Commit to self-learning and instil an ethos of continuing professional development across the practice team

Support the training of medical students from all clinical disciplines

Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

Review and adhere to practice protocols and policies at all times

Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

Secondary Responsibilities

In addition to the primary responsibilities, the salaried GP may be requested to:

Participate in practice audits as requested by the audit lead

Participate in local initiatives to enhance service delivery and patient care

Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• General understanding of the GMS contract

Desirable

• Experience of QOF and clinical audit
• Experience of medicines management
• Experience of CCG initiatives

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)

Other Requirement

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance

Eligibility

Essential

• Full GMC Registration
• National Performers List registration
• Eligibility to practice in the UK independently

Clinical Knowledge & Skills

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Johns Medical Centre

Address

62 London Road

Grantham

Lincolnshire

NG31 6HR

United Kingdom

Employer's website

https://www.stjohnsmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

CLINICAL RESPONSIBILITIES:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking, and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• Developing care plans for health in consultation with patients and in line with current practice.
• Disease management protocols.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

ADDITIONAL RESPONSIBILITIES:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing,confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality

The post holder will:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.