Job description

Job responsibilities

Wider Responsibilities

In addition to the primary responsibilities, the administrator may be requested to:

• Participate in any audits as directed
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning

Generic Responsibilities

All staff at Ammonite Health Partnership have a duty to conform to the following:

Equality, Diversity & Inclusion

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates and environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post-holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

• Health and Safety at Work Act 1974
• Environmental Protection Act 1990
• Environment Act 1995
• Fire Precautions (workplace) Regulations 1999
• Other statutory legislation which may be brought to the post holders attention.

Confidentiality

The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of the organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice and to discuss, highlight and collaborate with the team to create opportunities to improve patient care.

This practice continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction Training

We will provide a full induction programme, and management will support you throughout the process.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post-holder to assess their own learning needs and undertake learning as appropriate.

The post-holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences). The post-holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative Working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments, and the post-holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and to work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED codes to ensure easy and accurate information retrieval for monitoring and audit processes.

Service Delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post-holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are adhered to at all times.

Security

The security of the organisation is the responsibility of all personnel. The post-holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

Professional conduct, uniforms and appearance

All staff are required to dress appropriately for their role and in accordance with the organisations Uniforms, Dress and Appearance Policy. All staff members are to ensure that their conduct is commensurate with line management expectations and practice protocol.

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience of working in a health care setting as a medical secretary

Other Requirements

Essential

• Disclosure Barring Service (DBS) check
• Occupational Health clearance

Skills

Essential

• Excellent communication skills and effective in communicating and understanding patient needs
• Competent in the use of MS Office and Outlook
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Excellent communication skills and effective in communicating and understanding patient needs
• Sensitive and empathetic in distressing situations
• Good organisational skills
• Effectively utilise resources
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated
• Understanding of safeguarding adults and children
• Knowledge of and ability to work to key policies and procedures

Desirable

• Clinical IT system user skills and the ability to record accurate notes
• Demonstrate personal accountability, emotional resilience and work well under pressure

Qualifications

Essential

• A good standard of education with an expectation of having both GCSE Maths and English at Grade C or above or Functional Skills Level 2 in Maths and English

Desirable

• Typing qualification i.e. RSA Diploma

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ammonite Health Partnership

Address

Bridport Medical Centre

West Allington

Bridport

Dorset

DT6 5BN

United Kingdom

Employer's website

https://www.ammonitehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The appointee will be expected to fulfil the following duties with the agreed Job Plan.

Clinical

• Responsibility for the management of patients admitted under their care. This will be a full range of surgical and medical emergency patients.
• Provision with Consultant colleagues of a comprehensive elective and emergency service.
• Provision of reciprocal cover for periods of leave.
• Continuing responsibility for the care of patients in their charge and the proper functioning of the department.
• Cover for short term absences or periods of sick leave.

These duties are subject to review in the light of the changing requirements of the service. If alterations to the described duties are required these will be mutually agreed between the appointee, their consultant colleagues and the Trust.

The person appointed will be required to devote substantially the whole of their time to the duties of the post and give them priority at all times.

Governance and Audit

Each consultant is expected to take an active role in clinical governance activities including (but not restricted to) clinical audit, incident reporting, review of complaints, risk management, coroners referrals and reports, CPD and Evidence-Based Practice.

Teaching

Both main campuses of the Trust are major centres for undergraduate and postgraduate education and teaching. The successful candidate will be expected to play a significant role in undergraduate and postgraduate teaching.

The Trust works to ensure the best possible placements and training for both undergraduates and junior doctors and to ensure consultant trainers & teachers are developed and supported. The Trust facilitates this through agreeing appropriate job plans, a clear framework for the delivery of medical education, and the opportunity to enhance clinical and teaching skills through Continuing Professional Development.

Research

The Trust has extremely close links with Nottingham University and has academic departments in the majority of its clinical specialties. There are University and Trust research facilities. The Trust has a research strategy and management framework which aligns its funding for research with the research and innovations activities it supports. Consultants who wish to undertake research require the approval of the Trust R&I Department and relevant ethical approval and must adhere to the National Framework for Research Governance.

Other Duties as Agreed

The appointee may wish to take on other roles alongside their clinical role. Any positions offered by bodies outside the Trust, (e.g. Training Programme Director, Regional College Advisor, Royal College Representative etc,) must be discussed and agreed by the Head of Service in advance of the position being accepted, so that the impact upon the specialty can be fully considered and any job plan amendments undertaken should the additional role be accepted.

Person Specification

Professional Registration

Essential

• Full GMC registration
• Eligible to be included on the Specialist Register via: Joint CCT (or within 6 months of CCT at date of interview) in Intensive Care Medicine and a suitable partner speciality (or equivalent) or Single CCT (or within 6 months of CCT at date of interview) in Intensive Care Medicine (or equivalent) or Triple CCT in GIM/Respiratory/ICM (or within 6 months)

Desirable

• Fellowship of Royal College of Anaesthetists (FRCA UK) or Membership of Royal College of Physicians (MRCP) or equivalent higher specialist qualification in Anaesthesia or Medicine or Emergency medicine (FRCEM).

Professional Qualifications/Development

Essential

• Successful completion of a CCT training programme in critical care medicine (as defined by the FICM) or equivalent or within 6 months of CCT at date of interview
• Valid trauma life support certification or 6 months experience in a major trauma centre in last 2 years
• Post-graduate qualifications in ICM such as FFICM, EDIC or equivalent

Desirable

• Membership of ICS/ ESICM/ SCCM
• ATLS/ALS Instructor status
• BSc/BMedSci or equivalent professional degree

Clinical skills/experience

Essential

• Demonstrable of at least 18 months experience and extended training in Adult Critical Care Medicine including extensive contemporary critical care experience in the last 12 months
• Competence in transfer and safe retrieval as evidenced by CCT

Desirable

• Specific training in communication skills
• Specific training in patient safety and/or human factors
• Specific training in education/simulation based training/ experience.
• FUSIC trained
• Interest in critical care rehab and follow up

Management skills

Essential

• Able to develop, present and operationalise coherent ideas for service development/delivery
• Able to delegate appropriately
• Able to work in a team
• Excellent leadership skills
• Understand the wider NHS changes including ICB

Desirable

• Higher management degree or qualification or training
• Experience of change management

Teaching, audit and research

Essential

• Evidence of participation in Clinical Audit, Quality Improvement and change management
• Able to teach and support junior staff effectively

Desirable

• Original Research
• Publications
• Higher teaching degree or qualification or training

Other skills

Essential

• Able to work flexibly in a changing health service
• Able to use the trust's IT and support systems
• Can demonstrate accountability for decisions made and work in stressful situations
• Non judgemental approach and sensitivity to patients and colleagues
• Able to work both at QMC and City campuses

Desirable

• Commitment to further develop the post and the service provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospitals NHS Trust

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

There will be exposure to all aspects of Paediatric Urology and Surgery which will include ward rounds, theatres, outpatients and MDT. The post holder will work at Specialty Registrar level. The post provides the opportunity for hands on operative experience working with highly experienced Consultant Surgeons

Person Specification

Qualifications and Registrations

Essential

• As per Person Specification

Experience

Essential

• As per Person Specification

Skills

Essential

• As per Person Specification

Other

Essential

• As per Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

QMC

Derby Road

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

• The post holder will be an experienced Research Nurse who, acting within their professional boundaries, will deliver high-quality care for patients taking part in Research. The main purpose of the job is to provide support for National Institute for Health Research NIHR portfolio adopted projects and commercial studies adopted by the practice. You will work across a range of studies which include observational research, novel drug therapy and clinical interventions. Under direction of the Research Lead Partner, and working alongside our current Research Team, you will participate in the recruitment and follow up of patients to research studies. The role will involve undertaking study related procedures as appropriate and the assessment, planning and on-going care of research participants throughout the duration of the study.

Person Specification

Qualifications

Essential

• Minimum of 2 years experience in Nursing
• Current NMC Registration - RGN
• Good Clinical Practice (GCP) training (or willingness to complete)

Experience

Essential

• Experience of obtaining informed consent
• Experience of working directly with patients participating in Research
• Experience of using patient monitoring equipment
• Experience of working with multi-disciplinary teams
• Excellent organisational and communication skills
• Experience of wound care, observations, venepuncture

Desirable

• Experience of conducting research in primary care
• Experience of using electronic databases and study management systems
• Experience in early-phase clinical trials

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Clevedon Medical Centre

Address

Old Street

Clevedon

North Somerset

BS21 6DG

United Kingdom

Employer's website

https://www.clevedonmc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Responsibilities will include:

Consultation sessions including face to face and telephone

Clinical administration

Attend, educational, multidisciplinary, practice and clinical meetings

Attend training and events organised by the practice and the ICB/Federation

Participate in an annual performance review

Person Specification

Qualifications

Essential

• GMC registered
• Qualified General Practitioner
• Registered on NHS performer list
• Experience using System One

Desirable

• Good understanding of GMS contract requirements.
• Experience and understanding of QoF and Local Enhanced Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Covent Garden Medical Centre

Address

Covent Garden Medical Centre

47 Shorts Gardens

London

WC2H 9AA

United Kingdom

Employer's website

http://coventgardenmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Candidate will use their experience, skills and knowledge to lead on neurodevelopmental assessments, which includes AD/HD and ASD with children and young people, and their families/carers. They will have experience of working autonomously and as part of a team within their professional guidelines as well as liaising closely with other professionals, which includes, parents, education, social care, voluntary and other health professionals.

The candidate will provide specialist neurodevelopmental advice, guidance and consultation to other professionals contributing directly to the child/young persons formulation, diagnosis and treatment. The candidate will have experience of supervising other staff including staff from different disciplines, they will contribute to service development and service evaluation.

Person Specification

Knowledge

Essential

• knowledge of and experience of neurodevelopmental disorders.
• Specialist knowledge of assessment tools and therapeutic interventions relevant to client group and settings, and an ability to compare and contrast relative benefits underpinned by evidence based practice.
• Knowledge of and experience of child protection and safeguarding issues and procedures.
• Knowledge for interpretative assessment techniques.
• Knowledge of the roles of other professionals and the principles of partnership working with key professionals in health, education, and social services.
• Experience of delivering clinical supervision and the ability to engage others in reflective practice.
• A working knowledge of relevant procedures and legal frameworks and to demonstrate the ability to apply this knowledge to clinical practice, including: Safeguarding Children, Code of Practice, Information Governance and other legal frameworks.
• Knowledge of methods of involving service users in improving client care.

Additional Requirements

Essential

• Demonstratable experience of research and project design for the development of service provision and outcomes.
• Knowledge of relevant child protection, safeguarding and mental health legislation and its implications for clinical practice when working with children, young people and their families/carers.
• Evidence of continuing professional development.
• Good organisational, time management, and IT skills
• Ability to reflect and critically appraise own performance.
• Ability to manage own caseload including prioritisation skills.
• Well developed concentration skills.
• Ability to fulfil travel commitments of community work independently.

Desirable

• Experience of line managing psychology staff and/or other professionals
• Record of having published in either peer reviewed or academic or professional journals and/or books.
• Record of having published in either peer reviewed or academic or professional journals and/or books.

Qualifications

Essential

• Doctorate in Clinical Psychology.
• Registered member of the HCPC.
• Experience related to working with children, young people and their families and carers.

Desirable

• Trained in assessment tools relevant to this post (e.g. ADOS, WISC, Connors, SNAP).
• Post graduate training related to neurodevelopmental differences.
• Clinical supervision training to be undergoing supervisors training.

Experience

Essential

• Experience of working with children and families where there are developmental or neurodevelopmental concerns.
• Experience of working with children and young people from pre-school age to school leaving age.
• Experience of working with children who have experienced adverse events
• Experience of using a range of specialist psychology assessment skills which include:
• Use of psychometric assessments attention/ intelligence, memory, reading, social functioning; executive functioning.
• Use of behavioural assessments.
• Use of observational methods of assessment.
• Assessment by interviewing.
• Assessment by analysis of archive material.
• Experience/Knowledge of related conditions and life experiences e.g. AD/HD Intellectual Disability, Dyspraxia, developmental trauma and attachment
• Experience of working within multi-disciplinary and multi-agency settings.
• Experience of working in the community.
• Experience of working with children and young people with a range of disabilities and special needs from mild to extensive difficulties including learning difficulties; physical difficulties; chronic and acute health problems.
• Experience of working with autistic children and young people.
• Experience of providing supervision to other professionals who work with children and young people and their carers and families.
• Experience of providing consultation to other professional and non-professional groups.
• Experience of developing and delivering teaching/training to professionals and parents/carers.
• Experience of audit or service evaluation.

Desirable

• Experience of conducting diagnostic neurodevelopmental assessments in children and young people.
• Experience of providing specialist neurodevelopmental advice to parents/carers and staff concerning the care/or therapeutic provision for children and young people.
• Experience of working closely with local agencies (e.g. Paediatrics, Education, Local Authority).
• Experience of being involved in service development and contributing to policy planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Freshney Green Medical Centre

Sorrel Road

Grimsby

DN34 4GB

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

You will be required to:

• Act upon most alerts e.g, QOF and reminders during a routine consultation i.e. 10 minutes.

• Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

• Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

• Provide cross cover, where necessary and practical, at the other practices

• Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

• Provide appropriate preventative health care and advice.

• Provide medical support as required to patients referred by nursing staff

• Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

• Adhere to any practice prescribing formulary, local and national guidelines.

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation;

• Record clear and contemporaneous I.T. based consultation notes to agreed standards;

• Collect data for audit purposes;

• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible);

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

• Other responsibilities with the Practice:

• Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

• Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

• Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

• Attend prescribing, palliative care, clinical and practice meetings.

• You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

• Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

• Undertake additional training where necessary to provide these enhanced services

• You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

• Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

• Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships:

Internal:

• Members of the Senior Management team

• Members of the Partnership Board

• Colleagues within The Bourne Partnership

External:

• Suppliers of services

• Other GP practices and practice groups

• Other external organisations

The following statement forms part of all job descriptions:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Polite and confident Flexible and co-operative Excellent people skills Motivated and proactive Ability to use initiative and judgement High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive, and resilient

Desirable

• GP trainer or trainer in training Extended access 07:30 start on some days Women's health, coils

Essential criteria

Essential

• Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Enjoy working within a large clinical team Interest in a chronic disease.

Experience

Essential

• Experience of using EMIS. Working on video/telephone consultations. Experience of working within a GP practice. Post graduate qualification in General Practice e.g. MRCGP/MRCP Completion of GP vocational training

Desirable

• Minimum 2 years of General Practice experience

Essential criteria

Essential

• Full registration with GMC Medical Degree GP registrar training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portland Medical

Address

Portland Medical Centre

184 Portland Road

South Norwood

London

SE25 4QB

United Kingdom

Employer's website

https://www.portlandmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Utilisation of SystmOne clinical system
• Consult with patient face to face and by telephone as required
• Undertake home visits when required
• Prescribe, refer, treat and advise patients as required
• Respond to clinical queries from the wider team
• Contribute to completion of the clinical task group
• Fair share of clinical administration, including tasks, bloods, and other general duties,
• Complete medical reports as and when required (shared out across the team)
• Provide support to the wider clinical team including being available to our highly experienced ANPs when required
• Other duties as may be reasonably required from time to time

(please note, protected time will be available for certain duties)

Person Specification

Qualifications

Essential

• Medical degree
• Full registration with GMC

Desirable

• GP registrar training
• Completion of GP vocational Training

Experience

Essential

• Experience of using Systmone clinical system.

Desirable

• Experience or interest in training other trainee GPs and trainee practitioners.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Queens Medical Centre

Queen Street

Barnstaple

Devon

EX32 8HY

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

Westbury Medical Centre

205 Westbury Avenue

LONDON

N22 6RX

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

This job is for 15 hours over 2 days.

Job Purpose

The Medical Secretary is a key administrative role within the NHS, providing essential support to clinicians and the wider practice team. The role involves managing correspondence, handling patient queries, coordinating appointments, and ensuring the smooth flow of administrative tasks to facilitate high-quality patient care.

Key Responsibilities

Secretarial Support

• Provide comprehensive secretarial support to GPs, nurses, and other clinicians, including typing correspondence such as referral letters, reports, and medical summaries.
• Manage clinical correspondence through systems such as e-Referrals (formerly Choose and Book), ensuring all referrals are processed accurately and in a timely manner.
• Manage Advice and Guidance (A&G) requests through ERS, including sending and receiving queries.
• Prepare and organise documentation for clinics, meetings, and patient care plans.
• Handle all secretarial roles relating to the Surrey Vasectomy Services as required.

Administrative Duties

• Maintain accurate and up-to-date patient records, ensuring compliance with GDPR and confidentiality standards.
• Manage incoming and outgoing mail, both electronic and physical, ensuring all correspondence is prioritised and actioned appropriately.
• Assist with maintaining and updating clinical systems (e.g., EMIS).
• Assist with death process and certifications.
• Assist with DXS referral systems, including liaison to add or remove forms as well as managing clinician referrals through this pathway.
• Be aware of and understand how to use Xyla/Cinapsis for referrals.

Patient Liaison

• Act as the first point of contact for patient queries related to referrals, and death certificate queries.
• Communicate professionally and empathetically with patients, ensuring their needs are met and any concerns are addressed or escalated as necessary.
• Support patients in accessing services, including signposting them to appropriate resources or healthcare providers.

Team Collaboration

• Work closely with GPs, practice staff, and external healthcare professionals to ensure seamless coordination of patient care.
• Assist in team meetings, including minute-taking and distributing meeting documents.
• Provide cover for colleagues during absences or busy periods.

Compliance and Quality Assurance

• Adhere to NHS policies, including health and safety, confidentiality, and safeguarding procedures.
• Participate in audits and quality improvement initiatives to enhance practice operations.
• Maintain professional development by attending training and keeping skills up to date.

Key Skills & Competencies

• Organisational Skills: Ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Communication: Excellent verbal and written communication skills to liaise with patients, clinicians, and external agencies.
• IT Proficiency: Competence in using clinical systems (e.g., EMIS) and office software (e.g., Microsoft Office).
• Attention to Detail: High level of accuracy in document preparation and data entry.
• Customer Service: Strong interpersonal skills, with the ability to remain professional and empathetic in challenging situations.
• Problem-Solving: Capable of addressing administrative issues and identifying solutions promptly.

Essential Requirements

• Previous experience in a secretarial or administrative role, preferably within the NHS or a healthcare setting.
• Knowledge of medical terminology.
• Understanding of confidentiality and data protection (GDPR) principles.
• Ability to work independently and as part of a team.

Desirable Requirements

• Audio typing skills and experience with dictation software.
• Familiarity with e-Referrals and other NHS systems.
• Formal qualifications in medical administration or secretarial work.
• Experience working in a GP practice or hospital environment.

Person Specification

Experience

Essential

• Previous experience in a secretarial or administrative role, preferably within the NHS or a healthcare setting.
• Knowledge of medical terminology.
• Understanding of confidentiality and data protection (GDPR) principles.
• Ability to work independently and as part of a team.

Desirable

• Audio typing skills and experience with dictation software.
• Familiarity with e-Referrals and other NHS systems.
• Formal qualifications in medical administration or secretarial work.
• Experience working in a GP practice or hospital environment.

IT Skills

Essential

• IT Skills to a good standard

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Secretarial Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bartlett Group Practice

Address

Wharf Road

Ash Vale

Aldershot

Hampshire

GU12 5BA

United Kingdom

Employer's website

https://www.bartlettgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide an efficient, professional, and friendly reception service to patients while supporting the clinical team in the smooth running of the practice. As a Care Navigator, you will assist patients in accessing appropriate services and ensuring their care needs are met, promoting the best possible patient outcomes.

Key Responsibilities

Reception Duties

• Welcome patients and visitors in a professional and courteous manner.
• Handle telephone calls efficiently, answering queries or redirecting them as appropriate.
• Schedule and manage patient appointments using the practice's clinical systems.
• Update date patient records as necessary.
• Handle patient correspondence, including emails and letters over the desk, ensuring confidentiality and accuracy.
• Assist patients in completing rapid health forms or questionnaires, either in person or over the phone.

Care Navigation

• Act as the first point of contact for patients, identifying their needs and signposting them to the appropriate clinician, service, or external support.
• Provide patients with information about services available within the NHS and the local community.
• Use active listening and problem-solving skills to manage patient expectations and promote self-care where appropriate.
• Liaise with multidisciplinary teams and external organisations to coordinate patient care effectively.

Administrative Duties

• Maintain up-to-date patient records, ensuring accuracy and adherence to GDPR and confidentiality policies.
• Support the preparation of clinics, including managing patient recalls and bookings from patients appointment reminders.
• Monitor and request office supplies to ensure the smooth running of the practice.

Customer Service

• Handle patient feedback, complaints, and concerns in a sensitive and empathetic manner, escalating issues when necessary.
• Promote a positive image of the practice at all times, ensuring high levels of patient satisfaction.

Key Skills & Competencies

• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with patients, staff, and external stakeholders.
• IT Skills: Proficiency in using clinical systems (e.g., EMIS) and Microsoft Office applications.
• Organisational Skills: Ability to multitask, prioritise workloads, and work under pressure in a busy environment.
• Teamwork: Collaborative approach to working with colleagues and contributing to a supportive team culture.
• Empathy & Compassion: A patient-centred approach, with the ability to handle sensitive situations with discretion and understanding.
• Problem-Solving: Ability to think critically and navigate patients to the most appropriate service.

Essential Requirements

• Previous experience in a customer-facing role, preferably within the NHS or healthcare setting.
• Knowledge of NHS services and pathways.
• Understanding of patient confidentiality and data protection (GDPR).
• Flexibility to work varied shifts, including evenings and weekends, if required.

Desirable Requirements

• Experience with clinical systems such as EMIS.
• Knowledge of medical terminology.
• Training or qualifications in customer service or care navigation.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Previous experience in a customer-facing role, preferably within the NHS or healthcare setting.
• Understanding of patient confidentiality and data protection (GDPR).
• Flexibility to work varied shifts, including evenings and weekends, if required.
• Computer IT Skills

Desirable

• Experience with clinical systems such as EMIS.
• Knowledge of medical terminology.
• Training or qualifications in customer service or care navigation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bartlett Group Practice

Address

Wharf Road

Ash Vale

Aldershot

Hampshire

GU12 5BA

United Kingdom

Employer's website

https://www.bartlettgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Organise and book departmental clinics hospital databases ensuring that all necessary documentation is available and all patient information is correct, amending where needed.

Greet our patients, answering any queries they may have and dealing with any general problems they may have during their visit.

Manage constant and sometimes complex telephone enquiries, relaying messages and referring calls as appropriate.

Deal with queries from Medical staff, pathway coordinators and other departments regarding booking or amending of appointments, and issuing test results.

Please note: This role is based at Fleet Medical Centre in Northfleet and not Medway Hospital.

Person Specification

Qualifications

Essential

• Educated to GCSE level or above, minimum of 3 GCSEs A-C grade

Knowledge

Essential

• Knowledge of internal IT systems
• Knowledge of basic administrative duties

Experience

Essential

• Reception/admin experience, preferable in a healthcare setting

Skills

Essential

• Excellent Communication skills
• Ability to prioritise workload
• Competent in using Microsoft Packages e.g. Outlook, Word, Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Medway NHS Foundation Trust

Address

Fleet Medical Centre

Vale Road

Northfleet

DA11 8BZ

United Kingdom

Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The key role of the Honorary Assistant Psychologist is to support the teams clinical and research duties and undertake administrative tasks, all under the supervision of a Clinical Psychologist.

Clinical:

Supporting with the preparation of the monthly MDT within the psychosocial team at the hub. This includes reviewing patient notes.

Assisting with dementia assessments, writing clinical notes and scoring routine outcome and cognitive assessments.

Joining social prescriber appointments and supporting drop in events at the hub.

Processing neurodivergency referrals including conducting telephone triages with patients and scoring brief ADHD and ASD assessments then writing brief clinical letters.

Providing a first point of contact for patients attending our Health Hub, with a warm compassionate greeting and attention to patient confidentiality.

Discussing health prevention initiatives such as vaccinations with often anxious patients.

Occasional home visits to enable short-term psychologically informed work as outlined by our Mental Health Nurse.

Your clinical work will be conducted under the supervision of a qualified Clinical Psychologist.

Administrative:

Updating therapy and community group adverts and disseminating as appropriate.

Supporting Trainee Clinical Psychologists, Social Prescribing, and MH OTs with clinical notes following group sessions.

All tasks related to the clinical work outlined above.

Taking meeting minutes.

Updating website and leaflet information.

To become an expert in medical computer systems.

Person Specification

Experience

Essential

• Work experience with vulnerable populations
• Person facing roles such as receptionist, support work, retail
• Team working
• Using IT systems in a work place

Desirable

• Working in a mental health team
• Work in a GP practice
• Keeping accurate notes and records

Qualifications

Essential

• Entitlement to graduate membership of the British Psychological Society
• Completion of undergraduate degree in Psychology.

Desirable

• Safeguarding training
• Oliver McGowan understanding/training
• Data protection training
• GCSE/A level in English/Maths/IT/Psychology/Sociology

Knowledge and skills

Essential

• Full clean DBS
• Ability to quickly build relationships
• Reliable and consistent
• Ability to multitask and work under pressure
• Team spirit

Desirable

• Biopsychosocial approach to challenges
• Good sense of humour
• Prior experience of clinical supervision
• Ability to self-reflect and understand own strengths/limitations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Launceston Medical Centre

Address

Landlake Road

Launceston

Cornwall

PL15 9HH

United Kingdom

Employer's website

http://www.launcestonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read and familiarise yourself with the job description and personal specification attachments located within the supporting document section of this advert. These documents will provide a comprehensive overview of this exciting role. Please include in your personal statement how you will meet the personal specification criteria.

The most important attributes you will need to bring to the post are a strong commitment to health care provision, excellent organisational skills, dependability, a willingness to learn and an ability to work within a small team.

Person Specification

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's values and behavioural standards

Training & Qualifications

Essential

• Good standard of general education (5 GCSEs A-C grade or equivalent, including English and Maths)
• Must be willing to undertake any internal and external training
• Must be able to demonstrate ongoing personal development

Desirable

• Have NVQ level 3 Diploma for Health Screeners
• Successfully reaccredited as a AAA Screening Technician

Experience

Essential

• Must understand hospital environment and patient care & confidentiality
• Evidence of understanding medical terminology
• Previous use and understanding of computer systems
• Competent in the use of Microsoft office software
• Working in a team
• Strong evidence of communicating sensitive information

Desirable

• Experience of working in community setting
• NHS experience
• Performing ultrasound

Communication and Relationship Skills

Essential

• Excellent interpersonal skills to deal with participants and external contacts.
• Good clear spoken and written English
• Politeness and patience
• Ability to work within a team and to effectively liaise with people at all levels, including where there are barriers to understanding

Analytical and Judgement Skills

Essential

• Ability to make unsupervised judgements on patient enquiries and problems.
• Awareness of when to request advice from senior staff
• Ability to work on own initiative

Planning and Organisation Skills

Essential

• Excellent organisational skills
• Flexible & independent approach to work
• Ability to work under pressure
• Attention to detail
• Good work ethic

Physical Skills

Essential

• Ability to undertake ultrasound scanning which may be repetitive
• Good hand eye co-ordination
• Ability to transport equipment from vehicles to various screening locations around the county
• Ability to move / lift ultrasound machines
• Accurate data entry skills
• Ability to stand and be mobile for extended periods of time

Other requirements specific to the role (eg be able to drive or work shifts)

Essential

• Must be able to work flexibly - some early evenings and Saturdays required
• Ability to concentrate and multi-task
• Ability to adapt to different working environments
• Ability to take frequent interruptions
• Ability and willingness to travel between units and centres
• Ability and willingness to transport screening equipment and other items between units and centres
• Ability to undertake role related training and achieve required standard
• Willingness to attend meetings and training events throughout the UK
• Must be able to drive
• Must hold a full UK driving licence; insurance to include business use as extensive travel is required around the county
• Use of own vehicle for work purposes
• DBS check satisfactory to the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

NUH, AAA Screening Office, Queens Medical Centre Campus

F11, Currie Court, Derby Road

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Care Coordinator/ Executive Assistant Job Description

Job Title: Care Coordinator/Executive Assistant

Reports To: Senior Management Team

Hours: 37.5 22 hrs Exec Assistant, 15 hrs CC You will have scheduled time for both roles

Salary: 25 27 K

Location: Bretton Park Healthcare

Main Duties and Responsibilities

As a Care Coordinator / Executive Assistant, you will play a key role in supporting the senior management team acting as key point of contact for leadership support, patients and clinicians by:

Reception and Patient Services

• Welcoming patients and visitors in a professional and friendly manner.
• Answering telephone calls and responding to patient enquiries.
• Booking, amending and cancelling appointments.
• Processing online patient requests and enquiries.
• Registering new patients and updating patient records.
• Processing repeat prescription requests in accordance with practice procedures.
• Signposting patients to the most appropriate service or healthcare professional.

Care Coordination

• Supporting patients to navigate health and social care services.
• Assisting patients in managing appointments and accessing appropriate support.
• Liaising with clinicians, community services, care homes and external healthcare providers.
• Supporting vulnerable patients and those with complex health needs.
• Working alongside Social Prescribing Link Workers and other members of the multidisciplinary team.
• Following up patient actions and ensuring continuity of care where appropri

Provide business support as directed by the senior management team (these tasks will vary but include preparing recruitment packs, copying support information

for meetings)

Manage diaries and meetings.

Prepare agendas, supporting documents and minutes.

Draft correspondence and reports.

Monitor the management generic email box daily actioning and forwarding on as required.

Be the practice point of contact for the Bretton and Park generic email boxes.

Monitor actions from minutes of meetings chasing updates when required Keeping the practice action log updated and RAG rated, give update at business meetings.

Person Specification

Qualifications

Essential

• Excellent communication and interpersonal skills.
• Strong organisational, administrative, and IT skills.
• Ability to manage diaries, meetings, correspondence, and action tracking.
• Excellent customer service skills with a professional and patient-focused approach.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to work independently and collaboratively within a team.
• Good understanding of GP practice operations and NHS services.

Desirable

• Previous GP practice or healthcare experience.
• Previous reception or customer service experience.
• Knowledge of SystmOne.
• Experience using Microsoft Office applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bretton Park Healthcare

Address

Bretton Medical Practice, Rightwell East

Bretton

Peterborough

PE3 8DT

United Kingdom