Job description

Job responsibilities

Equality & Diversity

Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

The PCN is a friendly, flexible, forward thinking and supportive Network.

We can we offer you in return?

Our PCN reflects the NHS values of working together for our patients and the communities we serve; we will support you with a robust induction programme to help you achieve your full potential and highlight areas of training to ensure good progression.

We highly value a teamworking ethos and strongly promote a culture of support and development for our staff.

All our mandatory learning opportunities are free to all employees, and many can be used towards revalidation for those with a professional qualification.

Equal opportunity

Bournemouth East Collaborative PCN is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Immigration Act 2016

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK, prior to the interview. In completing this application, you are giving Bournemouth East Collaborative PCN permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Bournemouth East Collaborative PCN.

Bournemouth East Collaborative PCN is not a Licence Sponsor and can only consider applicants who have the right to live and work in the UK.

Bournemouth East Collaborative PCN reserves the right to close this vacancy early should we receive sufficient applications.

Employer's website

https://bournemoutheastcollaborative.co.uk (Opens in a new tab)

Job Types: Part-time, Permanent

Pay: £12.89 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Do you have a recognised Phlebotomy qualification?
• Are you familiar with all routine blood tests and understand their clinical importance?

Education:

• GCSE or equivalent (required)

Licence/Certification:

• Full UK driving licence and own car (required)

Person Specification

Experience

Desirable

• Experience in Home visiting.
• Previous experience of working in a Primary Care
• Previous HCA or Phlebotomy experience in a healthcare setting

Qualifications

Essential

• GCSEs or similar, to include English Language and Maths
• Qualified in phlebotomy.

Desirable

• NHS Care Certificate

Knowledge and Skills

Essential

• Strong communication in English, both written and spoken.
• Ability to deal with distressed patients in an empathic, caring and compassionate way.
• To have their own vehicle and hold a valid driving licence to meet the travel requirements of the role. You will require business insurance
• Ability to write and maintain accurate clinical records
• Have strong IT skills
• Good time management skills
• Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
• To be able to work independently within a team structure and possess excellent communication skills
• Demonstrate a flexible approach to work and to follow instructions and guidance given to them

Desirable

• To demonstrate and be up to date competency and understanding of phlebotomy technique and sampling conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Responsible to the GP Partner and Business Manager.

As well as meeting the Practice contractual obligations with NHS England &(NHSE), you will maintain compliance with all aspects of Health and Safety, Information Governance, employment legislation and Care Quality Commission (CQC) Regulations.

Although managerial experience within the NHS is desirable, we are open to applications from a wide range of sectors. The Practice Manager is responsible for overseeing the day to day running of the organisation. You will provide positive leadership and role modelling through your understanding of Human Resources, strategic planning, and finance.

The Practice Manager is integral in leading our team and interacting with all members of staff both clinical and non-clinical. You will need to be approachable and able to deal with a diverse team.

Oversee all aspects of personnel management.

Ensure clinics are staffed and organise cover where needed

Ensure the Practices compliance with the GDPR and FOI along with other relevant legislation and professional information standards.

Oversee implementation of new IT systems and procedures

Ensure all job holders across the Practice adhere to their individual responsibilities for infection control and health and safety, using a system of reporting and risk management (including audits).

Engage with and work with our PPG to improve services of the Practice.

Maintain the Practice Website and keep updated with any changes

Provide regular newsletters and Facebook posts to keep patients informed on changes at the practice

This job description does not include all aspects of the post and as such the Practice Manager will be required to carry out any duties that may be reasonably requested by the GP Partner or Business Manager.

Person Specification

Experience

Essential

• GP Practice Management Experience - we will consider applicants that have experience within a Primary Care setting that is not a Practice Management role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Abbeyview Surgery

Address

Abbey View Medical Centre

Thorney Road

Crowland

Peterborough

PE6 0AL

United Kingdom

Employer's website

https://www.abbeyviewsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Works with PCN and ICB Pharmacists, PCN Pharmacy Technicians, GP Prescribing Leads and other GP staff and is required to:

• Support the effective management and safe operation of the practice repeat prescribing system and associated prescribing processes
• Promote cost-effective use of medicines and minimise medicines waste
• Carry out medication reconciliation following hospital discharge and other transfers of care, including for newly registered patients, to ensure medication records are accurate and up to date
• Support in High Risk Drug Monitoring process of the practice
• Ensure Administrative work is completed in order to achieve and implement prescribing initiatives
• Be a reliable, trained and informed resource to answer medicines related administrative queries
• Promote the safe and effective use of medicines and support the provision of appropriate patient information, in line with local pharmacy and medicines optimisation guidance
• Supervise train and update practice receptionists dealing with all aspects of repeat prescribing, making the best use of their skills
• Support the checking of competency of the above staff on an annual basis
• Become a point of contact within and outside the surgery for all who deal with medicines related issues
• Develop effective relationships with local Community Pharmacies in relation to medicines management (measured by increased quality of liaison)
• Participate in practice-based audits and quality improvement initiatives, supporting data collection, review and implementation of actions as required
• Support the practice in responding to MHRA and CAS alerts, medicines recalls and other medicines safety communications
• Support the management of shared care arrangements with specialist providers, ensuring relevant documentation, monitoring and communication are maintained in accordance with practice protocols
• Identify patients who may benefit from medication reviews and support the booking and coordination of appointments with the appropriate clinician
• Support the practice in delivering relevant QOF, QIPP and locally commissioned enhanced services

Person Specification

Qualifications

Essential

• GPhC Registered Pharmacy Technician
• BTEC/NVQ level 3 or equivalent in pharmacy services
• Accredited Checking Technician
• Minimum 3 year experience in a hospital, community or primary care pharmacy
• Experience with clinical computing systems.
• Experience with basic clinical information.
• Experience of working in a constantly changing environment.
• Computer literate: able to work with Word/Excel and e-mail.
• Methodical approach. Attention to detail in the compiling and verification of data.

Desirable

• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
• Sound knowledge/Experience of working in a GP Practice.
• EMIS user skills
• Understanding of QOF

Experience

Essential

• 3 year experience in a hospital, community or primary care pharmacy as a senior pharmacy technician

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Richmond Road Medical Centre

Address

136 Richmond Road

Hackney

London

E8 3HN

United Kingdom

Employer's website

https://www.richmondroadmedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Description

This position is perfect for individuals who enjoy helping others, have a passion for health and wellness, and are looking for a team-based work environment. The Care Navigator will work with our clients to ensure that they receive the highest quality of care during their treatment, as well as provide them with all the resources and information they need, including scheduling appointments and helping to control the cost of their care.

• To have a thorough knowledge of all Practice procedures.
• To work in accordance of written protocols.
• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits onto clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually.
• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required, i.e. change of addresses, names, telephone numbers and any ad-hoc information as appropriate.
• Ensure the waiting room is kept tidy in turn with other staff members.
• Premises Ensure building security have thorough knowledge of doors/windows/alarm.
• Open up premises at the start of the day when first to arrive, and make all necessary preparations to receive patients.
• When last to leave at the end of the day, ensure that the building is totally secured, and rooms are tidied and ready for the next day.
• Ensure that all new patients are registered onto the computer system promptly and accurately, including Temporary Residents.
• Contact patients for routine screening as appropriate.
• Do necessary administration of Pathology Data.
• Arranging transport for patients when necessary.
• Opening, stamping with date and action stamp all incoming post.
• Scan hospital letters and patient correspondence in accordance with Practice guidelines.
• Advising Office Manager when stationary or other equipment is required.
• Sending faxes to outside organisations when required.
• Filing clinical letters into relevant concertina files.
• Action tasks within a timely manner.
• Restock the reception area.
• Complete all annual Mandatory training as appropriate
• Have working knowledge of telephone system, during and after hours
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
• This post requires clear DBS, really good previous references and clean employment track record.

Person Specification

Knowledge and skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills

Desirable

• Basic IT skills
• Awareness of blood-borne viruses

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care

Desirable

• Qualified to NVQ level 3

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients
• Experience of Clinical Systems
• Experience of working in primary care
• Experience of working in a GP practice

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clarendon Medical Centre

Address

Manningham Clinic

Lumb Lane

Bradford

West Yorkshire

BD8 7SY

United Kingdom

Employer's website

https://www.clarendonmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Managing databases

· Assist in the setting up of new users according to practice protocol, ensuring they have access to required applications

· Troubleshoot IT problems and identify solutions. Where appropriate, report IT faults to appropriate supplier’s helpdesk

· Ensure all users are aware of any changes or updates in the operating system or the software used within the practice.

· Ensure templates and searches are up to date and accurately entered within appropriate time frames.

Links

• Register and deduct patients on a daily basis and ensure patients’ details are accurate
• Liaise with Primary Care Support England and keep GP links updated
• Collate new notes and prepare for A4/summarizing/GP2GP veryfying
• Summarising notes to the practice standard
• Liaise with outside agencies re electronic data eg Lab Links, hospitals etc
• Cervical screening recall and Followup
• Responsible for entering Child Protection data

Data entry

• Enter diagnoses, test results and consultation data into patient records ensuring accuracy and compliance with current SNOMED code policy
• Advise the IT Manager/Practice Manager of any problems arising from data entry

Audit

• Run contract and clinical searches and reports when requested
• Keep up to date with QOF requirements and support clinicians in the implementation of QOF.

Data protection

• Ensure security of data in accordance with the Data Protection Act

Other duties

• Any other duties commensurate with skills and responsibilities which includes deputising for IT Manager when on holiday.

Person Specification

Qualifications

Essential

• GCSE English and Maths A to C is essential

Desirable

• Any qualifications gained within the Health Care Section would be advantageous.

Experience

Essential

• Experience working within the Health Care Section
• Ability to work in a team and be able to work alone if necessary.
• Willingness to learn new things.

Desirable

• Enthusiasm, using your initiative, good communication skills and friendly telephone manner are desirable. Being able to multi task and prioritise workload is a must.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Normanby Medical Centre

Address

Low Grange Health Village

Normanby Road

Middlesbrough

Cleveland

TS6 6TD

United Kingdom

Employer's website

https://normanbymedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the ANP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

No recruitment agencies or canvassing, please.

Person Specification

Qualifications

Essential

• Registered Nurse;
• Post graduate diploma or degree (Advanced Practice Qualification);
• Qualified Nurse Prescriber;
• Qualified Triage Nurse;

Desirable

• Minor Illness Qualification;
• Teaching Qualification;
• ALS, PALS;

Experience

Essential

• Experience working in a primary care environment;
• Experience in chronic disease management;
• Experience in prescribing and undertaking medication reviews;

Desirable

• Experience working as a practice nurse or community nurse

Clinical Knowledge

Essential

• Wound Care / Removal of sutures & staples
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting pathology tests and processing the results, advising patients accordingly
• Travel medicine
• Diabetes
• Hypertension
• Asthma
• Spirometry
• CHD
• Immunisations (routine, childhood and travel)
• Womens health (Cervical cytology, contraception, etc.)
• Understands the importance of evidence based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Knowledge of health promotion strategies
• Understands the requirement for PGDs and associated policy

Desirable

• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

Temple End

High Wycombe

Buckinghamshire

HP135DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Answer the telephone as a priority
• Book/cancel appointments
• Take messages accurately and pass on in a timely manner
• Organise home visit requests
• Deal with general enquiries and complaints
• To forward any queries relating to prescriptions to the Pharmacy Technicians
• Give out pathology results
• Register new patients and temporary residents and make up paper records
• Process deducted patients and send records to Primary Care Services Agency
• Greet and direct patients and visitors
• Organise translators
• Respond to the needs of GPs and Nurses to enable efficient clinics
• Input and extract information from the Practice computer system
• Update the clinical system with information eg smoking, ethnicity
• Action change of address notification
• Any other filing, record keeping and distribution of documents as appropriate
• Effectively liaise with Practice, Primary Care Organisations, patients and other external organisations to assist promptly with the resolution and administration of queries
• Fully utilise EMISWeb and other IT systems
• Monitor and check tasks and work flows
• Communicate effectively with the reception team to ensure policies and procedures are kept up to date
• Keep directories and data bases up to date to ensure an efficient work flow
• Demonstrate duties to new or less experienced staff
• Resolve job related issues, including patient documentation and help resolve minor problems
• Photocopying
• Dealing with mail internal and external
• Attend meetings when required
• To work safely at all times in accordance with legislation and Practice policies and procedures
• Be flexible both in the availability and being able to cover for colleagues absent from work due to annual leave or sickness
• Any other reasonable duties requested by the Practice Manager or GP
• This list is not exhaustive

In addition to the above, the post holder will show respect and courtesy to patients and colleagues, maintain confidentiality of patient and other Practice information at all times. Working occasional extra hours may be required.

The job description is not exhaustive and may be adjusted periodically after review and consultation. You will be expected to carry out reasonable duties which may be requested from time to time.

Working Relationships

• General Practitioners
• Practice Manager and Team Leader
• Other members of secretarial team
• Members of the Practice/community nursing team
• Other members of the Primary Health Care Team
• Patients
• Outside agencies eg Secondary Care Trusts, Community Services, PCN

All members of staff may be asked to attend periodic Staff Meetings, which may be held outside their normal working hours. They may also be required to work extra hours covering for holidays and sickness. This may include Saturday mornings and possibly weekend work in future on a rota basis.

Review

• The post and the job description reflect the current requirements and objectives of the post. As the duties of the post develop and change, the post holder may be required to carry out other responsibilities.
• Whilst there will be consultation on such issues, employees should understand that, if agreement cannot be reached, then the employer reserves the right to make changes to job descriptions where it considers such changes necessary.

Travel

Ability and willingness to travel across multiple sites is essential for this role

Confidentiality

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Alliance may only be divulged to authorized persons in accordance with the Alliances policies and procedures relating to confidentiality, and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Alliances Health & Safety Policy to include:

• Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
• Ensuring that all accidents or dangerous accidents are reported and investigated and follow up action taken where necessary.

Equality and Diversity

The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Quality

The post-holder will strive to maintain quality within the Alliance, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Proven experience of working in an NHS setting.
• Working knowledge of medical reception duties.
• Experience of handling confidential information.
• Proven experience of working with patients/public.
• Ability to handle telephone queries and understand when to involve others.
• Record and process messages accurately.
• Knowledge of System One.
• Care Coordinator training is preferred or willing to complete

Desirable

• Trained and proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook and other Microsoft Office applications.
• Trained in the requirements of GDPR.
• Care Coordinator training is preferred or willing to complete

Qualifications

Essential

• GCSE or equivalent in Mathematics and English.

Desirable

• Trained and proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook and other Microsoft Office applications.
• Trained in the requirements of GDPR.
• Care Coordinator training is preferred or willing to complete

Motivation and Skills

Essential

• Good interpersonal skills with the ability to communicate effectively with a diverse range people.
• Ability to work effectively and collaboratively within a team and on own initiative.
• Can demonstrate excellent communication skills.
• Ability to be flexible and adapt to changing and challenging circumstances

Other

Essential

• Appointment to this role will be subject to a satisfactory Standard DBS check

Desirable

• The postholder must be able to travel reliably and independently between multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sunderland GP Alliance

Address

South Hylton Medical Centre

2 Union Street

Sunderland

Tyne And Wear

SR4 0LS

United Kingdom

Employer's website

https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Maintain and monitor the practice appointment system

Process personal, telephone and online requests for appointments

Answer incoming telephone calls, transferring calls or dealing with requests appropriately

Signpost patients to the most appropriate service

Initiate contact with and respond to requests from patients, colleagues and external agencies

Once trained, clinically code information onto EMIS

Photocopy, scan and process documentation as required

Register new and temporary patients and update patient demographics where required

Input data into patient healthcare records as necessary

Direct requests for information, including SARs, insurance reports and DVLA forms, to the relevant team

Manage queries efficiently and sensitively

Carry out system searches as requested

Maintain a clean, tidy and effective working area at all times

Monitor and maintain the reception area and patient notice boards

Support clinical and administrative staff with general tasks as requested

Work flexibly as part of the wider reception and administrative team

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English & Maths

Desirable

• Hold a qualification in customer service

Experience

Essential

• Experience of working with the general public

Desirable

• Desirable
• Experience of administrative duties
• Experience of working in a healthcare setting
• Previous GP practice experience

Skills

Essential

• Excellent communication skills (written and verbal)
• Strong IT skills
• Clear, polite and professional telephone manner
• Competent in the use of Microsoft Office and Outlook
• Effective time management and organisational skills
• Ability to work both independently and as part of a team
• Good interpersonal skills
• Problem-solving skills
• Ability to follow policy and procedure

Desirable

• EMIS Web experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barrington Medical Centre Partnership

Address

Altrincham Health & Wellbeing Centre

33 Market Street

Altrincham

Cheshire

WA14 1PF

United Kingdom

Employer's website

https://www.barringtonmc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties and responsibilities of the post

Working independently and strictly in accordance with specific practice guidelines and protocols. Support the practices clinical team in the provision and delivery of prescribed programmes of patient care within their scope of practice. Diploma or Degree level training in speciality Diabetes, Asthma and/or COPD.

Duties and responsibilities:

• To carry out routine urine checks
• To carry out routine checks for height and weight
• To carry out routine blood pressure checks
• To carry out ECGs and report back to referring clinician
• To carry out routine cervical screening in line with national guidance and have responsibility for ensuring returned result (smear fail safe)
• To assess, plan and evaluate wound care interventions, and where needed seek guidance from senior colleagues when the individual feels they are working outside their scope of practice
• Assist in the management of post-surgical wound care, including but not limited to; Removal of wound closure products, clips and stitches
• Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
• Assessing, planning and evaluation of chronic disease intervention, including; pharmacological and non-pharmacological on an annual basis in line with practice protocols and templates.
• Escalate chronic disease patients to secondary care colleagues and/or seek their professional advice to assist management of patients
• To offer signposting to lifestyle service, such as; smoking cessation, weight management, social prescribers
• To recognise deteriorating patients and refer to senior clinician for clinical advice and support
• Assist with hypertension reviews, staying up to date with national and practice guidelines
• Administer Childhood and Adult vaccinations under PGD (including travel vaccinations if qualified)
• Administer non vaccine injectable treatments, including but not limited too; B12, prostate cancer treatments, contraceptive injections, neuroleptic injections and specific medications controlled under secondary care PSD (e.g testosterone)
• Where appropriately trained; review annually Hormone Replacement Treatment (HRT) ensuring safety and adherence to national and practice protocol. Including the management of interim health questionnaires and prescription requests

• Oversee twice daily logging of fridge temperatures (manual check)
• To maintain adequate stock levels in their own clinical room
• In the absence of administrative colleagues, co-ordinate the ordering and rotation of clinical stock
• To undertake annual contraceptive reviews in line with FSRH guidelines
• Warfarin monitoring via INR star, including dosing and follow up. Ensure quality control checks, external and internal, are completed in a timely manner. Maintain accurate active patient list on INR Star.
• To support practice management with the maintenance of clinical equipment
• Take shared responsibility of administrative duties such as; docman tasks, health questionnaires and ad hoc nursing team tasks within EMIS, including any personal tasks
• Ensure accurate completion of all necessary documentation associated with patient health care including but not limited to; onward referral to either podiatry, audiology, leg ulcer clinic, lifestyle service
• In the absence of a Health Care Assistant, act as a chaperone when required.
• In the absence of a Health Care Assistant, assist in additional service clinics including but not limited to; minor surgery, family planning

Person Specification

Driving

Essential

• Current UK driving licence, access to vehicle and willing to undertake domiciliary visits.

Qualifications

Essential

• Registered General Nurse
• Current NMC membership
• Diploma or Degree level training in Diabetes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Castle Medical Centre

Address

22 Bertie Road

Kenilworth

Warwickshire

CV8 1JP

United Kingdom

Employer's website

https://www.castlemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To ensure success, you should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. You will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. You will need to have excellent organisational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

Person Specification

Qualifications

Essential

• GCSE Grade A to D in Maths and English

Experience

Essential

• Previous experience working within a healthcare environment is preferable as is knowledge of EMIS and medical terminology, although full training will be given. Excellent documentation, communication and IT skills.

Desirable

• UK driving licence is desirable but not essential as you may be required to travel between sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

I.J Healthcare

Address

I J Healthcare

Hollyhurst

8 Front Street

Blaydon

Tyne And Wear

NE21 4RD

United Kingdom

Employer's website

https://www.hollyhurstmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical Responsibilities

In accordance with the job plan, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing acute and repeat

Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Practice:

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

A commitment to life-long learning and audit to ensure evidence-based best practice

Contributing to evaluation/audit and clinical standard setting within the practice

This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the posts purpose. The job description will be kept under review and may be changed according to Practice requirements. Discussions on any major changes will be held with the postholder.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Production of performance and quality information

To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc.

To assist in the production of information for clinical audit.

To undertake ad-hoc work related to the performance of the practice under the guidance of the Partners.

Data Quality

To work within the clinical computer system to improve data quality, using the expertise of other data staff where appropriate.

Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.

This role is considered to be a developmental position and the jobholder will be encouraged to develop personal and business skills.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will:

Communicate effectively with other team members.

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

External communication will be with patients, Clinical Commissioning Groups and other NHS bodies, and other GP practices and service providers.

Contribution to the Implementation of Services

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration
• Inclusion on performers list
• Vocational training certificate or equivalent
• Annual appraisal and revalidation, and maintain
• Basic life support
• UK work permit, if required

Desirable

• Experience within medical, surgical, A&E, paediatrics or mental health
• MRCGP graduate
• Evident of continued professional development
• Minor surgery

Experience

Essential

• SystmOne
• Experience within primary care
• Triage
• Face to face consultations
• Chronic disease management
• Clinical governance
• Delivery of QOF targets

Desirable

• Audit
• Understanding of PMS contract
• Awareness of ICB initiatives

Skills

Essential

• Basic computer literacy skills
• Good telephone manner, clear speech
• Good record keeping
• Communication and listening skills
• Ability to work in a multi-professional team
• Ability to work under pressure, manage demanding workloads
• Aware of needs of patients, relatives and carers
• Adhere to confidentiality requirements
• Ability to cope with patients under extreme stress from both social and clinical circumstances
• Ability to handle change and unexpected urgent requirements
• Effective communication skills to enable conversations about medical issues with patients and colleagues
• Flexible, caring and empathetic
• Self motivated
• Professional approach
• Presentable appearance
• Reliable, punctual and committed to work
• Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Homestead Medical Centre

Address

Homestead Drive

Wakefield

West Yorkshire

WF2 9PE

United Kingdom

Employer's website

https://www.homesteadmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Practice Nurse

16 Hours per Week | 2-3 Days | Grove Medical Centre, SE8 3QH

We are looking for a compassionate, motivated and experienced Practice Nurse to join our friendly and supportive team at Grove Medical Centre.

This is a rewarding opportunity to play a key role in delivering high-quality care to a diverse patient population while working within a well-established and forward-thinking GP practice. You will enjoy a varied role with the opportunity to build long-term relationships with patients, support them to improve their health outcomes and contribute to the ongoing development of our clinical services.

As an integral member of our multidisciplinary team, you will provide a broad range of nursing services, including chronic disease management, cervical screening, immunisations, wound care and health promotion. You will also lead on Infection Prevention and Control, helping to ensure the practice maintains the highest standards of patient safety and quality care.

You will:

• Deliver high-quality nursing care to patients across all age groups.
• Run clinics for long-term conditions including Diabetes, COPD and Asthma.
• Undertake NHS Health Checks, New Patient Health Checks and Learning Disability Health Checks.
• Provide cervical screening and women's health services.
• Deliver routine, childhood and travel vaccinations.
• Carry out wound care, dressings and suture or staple removal.
• Identify patients at risk of developing long-term conditions and support preventative care.
• Promote healthier lifestyles through education and health promotion activities.
• Lead on Infection Prevention and Control, including audits, training and annual reporting.
• Work collaboratively with GPs, pharmacists and the wider healthcare team to deliver safe, effective and evidence-based care.
• Support vulnerable patients through coordinated care and partnership working with external services.
• Contribute to quality improvement initiatives and service development across the practice.

You will be a Registered Nurse with current NMC registration and experience working in primary care or community nursing. You will be confident working independently, have excellent clinical and communication skills, and be committed to delivering patient-centred care.

Experience in chronic disease management, immunisations and infection prevention and control is essential.

Qualifications in cervical cytology, family planning, teaching or chronic disease management would be advantageous.

In return, we offer:

• Excellent work-life balance
• Supportive and welcoming team culture
• Strong clinical and administrative support
• 5 weeks annual leave plus bank holidays (pro rata)
• NHS discount and wellbeing schemes
• Onsite parking
• Excellent public transport links
• Ongoing training and professional development opportunities

If you are passionate about primary care and want to join a practice where your skills, ideas and contribution are valued, we would love to hear from you.

Person Specification

Qualifications

Essential

• The successful candidate will demonstrate:
• Registered Nurse with a current and valid NMC registration.
• Experience working as a Practice Nurse, Community Nurse or in a Primary Care setting.
• Experience managing patients with long-term conditions, including Diabetes, COPD and Asthma.
• Experience delivering immunisations and vaccination programmes.
• Knowledge and practical experience of Infection Prevention and Control standards and procedures.
• Experience carrying out health promotion and preventative healthcare activities.
• Competent in wound care, dressings and removal of sutures and staples.
• Ability to work independently and make clinical decisions within scope of practice.
• Excellent communication and interpersonal skills with a patient-centred approach.
• Strong organisational and time management skills.
• Ability to maintain accurate and contemporaneous clinical records.
• Experience using clinical systems and electronic patient records.
• Understanding of safeguarding responsibilities and patient confidentiality.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to delivering high-quality, evidence-based care.
• Commitment to ongoing professional development and continuous learning.

Desirable

• Experience working with EMIS Web.
• Cervical Cytology qualification.
• Family Planning qualification.
• Independent Prescribing qualification.
• Mentor, Assessor or Teaching qualification.
• Postgraduate qualification in Chronic Disease Management.
• Travel Health qualification and experience.
• Experience leading or supporting quality improvement initiatives.
• Experience acting as an Infection Prevention and Control Lead.
• Knowledge of QOF, Enhanced Services and NHS Primary Care contracts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grove Medical Centre

Address

Windlass Place

Deptford

London

SE8 3QH

United Kingdom

Employer's website

https://www.grovemedical.org/ (Opens in a new tab)

Job description

Job responsibilities

• Greet and assist patients, directing them to the appropriate service or healthcare professional efficiently and professionally.
• Provide general support to the practice team, projecting a positive and approachable image both in person and over the telephone.
• Maintain an effective and efficient reception service, handling enquiries regarding medical advice, medication, and other patient needs, and relay them accurately to clinical staff.
• Schedule new and follow-up appointments, explain procedures, and manage incoming and outgoing calls, ensuring accurate messaging and prompt delivery.
• Accurately enter patient information into EMIS, ensuring records are complete, relevant, and correctly filed.
• Log and communicate home visit requests and other urgent patient needs promptly, prioritizing appropriately.
• Process repeat prescription requests via electronic prescribing or printed systems, ensuring readiness for patient collection within 48 hours.
• Manage incoming hospital mail and post, and ensure proper handling of all patient correspondence.
• Scan and attach non-electronic documents to patient records, ensuring accurate read-coding before appointments.
• Assess and prioritize urgent patient requests, using sound judgment and professional communication while maintaining workflow.
• Explain practice arrangements and registration procedures to new or temporary patients.
• Inform patients of test results (pathology/radiology) and ensure results are filed correctly in the patient record.
• Open and secure the premises, including alarm activation/deactivation, and maintain a clean, welcoming environment in waiting areas and communal spaces.
• Undertake any additional duties appropriate to the role as requested by Partners or Managers.

Person Specification

Experience

Essential

• Previous experience of working within a GP Practice, Hospital admin or other Clinical admin setting

Qualifications

Essential

• GCSE or equivalent qualification in English and Maths.

Desirable

• Previous reception business admin training course, not essential but desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parkway Medical Centre

Address

Cropton Way

Coulby Newham

Middlesbrough

Cleveland

TS8 0TL

United Kingdom

Employer's website

https://www.parkwaymedicalcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

Medicines Optimisation

• Promote safe, cost-effective, evidence-based prescribing.
• Support implementation of local and national prescribing guidance.
• Monitor prescribing data and identify opportunities for quality improvement.
• Lead on repeat prescribing processes and medication monitoring systems.
• Respond to MHRA alerts, drug safety updates, and national guidance.
• Assist in maintaining and reviewing practice formularies.

Clinical Practice

• Conduct annual medication reviews.
• Manage and optimise medicines for patients with long-term conditions.
• Support patients with complex medication needs.
• Prescribe safely within individual scope of practice as an Independent Prescriber.
• Identify, manage, and reduce risks associated with medicines.
• Signpost patients to the most appropriate healthcare professional as required.

Patient Safety and Quality Improvement

• Identify patients at risk from inappropriate prescribing.
• Participate in clinical audits and quality improvement projects.
• Support achievement of Quality and Outcomes Framework (QOF) and locally commissioned targets.
• Contribute to medicines-related significant event reviews and learning.

Multidisciplinary Working

• Work closely with GPs, nurses, healthcare assistants, community pharmacists, care homes, and secondary care teams.
• Attend multidisciplinary meetings where appropriate.
• Provide specialist medicines advice to the wider practice team & deliver medicines-related education to practice staff.
• Support the development of prescribing knowledge across the wider clinical team.

Leadership and Service Development

• Contribute to the development and implementation of pharmacy-led services.
• Support the Practice in delivering strategic objectives relating to medicines optimisation.
• Analyse and interpret prescribing and medicines management data.
• Promote innovation and continuous improvement in service delivery.

Professional Responsibilities

• Adhere to GPhC Standards for Pharmacy Professionals.
• Work within professional competencies and scope of practice.
• Maintain patient confidentiality and comply with GDPR requirements.
• Comply with all safeguarding, infection prevention, health and safety, and information governance policies.
• Promote equality, diversity, and inclusion in all aspects of the role.
• Participate in appraisal and mandatory training.

Person Specification

Qualifications

Essential

• MPharm Degree
• Current registration with GPC

Desirable

• Experience of working within a GP practice
• Experience of GP practice clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intelligent Prescribing Solutions Ltd

Address

Durham East PCN - Coxhoe Medical Centre

1 Landsdowne Road

County Durham

DH6 4DH

United Kingdom

Job description

Job responsibilities

Scope of Advanced Practice Four Pillars 1. Clinical Practice

The ANP will demonstrate expert clinical judgement, autonomous decision-making and advanced clinical skills.

• Undertake comprehensive history taking, clinical assessment, examination and diagnosis.
• Assess and manage patients presenting with acute, chronic, minor illness and complex conditions.
• Independently formulate treatment plans and deliver evidence-based interventions.
• Prescribe safely and effectively within scope of practice and prescribing qualification.
• Request, interpret and act on diagnostic investigations and test results.
• Identify deterioration and manage clinical risk appropriately.
• Refer patients to secondary care, community services and allied professionals where required.
• Deliver same-day urgent care and telephone triage services.

• Deliver basic and advanced nursing interventions.
• Perform wound care and management.
• Undertake venepuncture and ECG recording.
• Fit and monitor 24-hour ECG and blood pressure monitoring equipment.
• Administer vaccinations and immunisations in accordance with national guidance.
• Undertake cervical cytology where trained.
• Deliver family planning and sexual health services where competent.
• Support chronic disease management including asthma, diabetes, cardiovascular disease and respiratory conditions.
• Undertake INR monitoring and spirometry where appropriately trained.
• Deliver travel health services where required.
• Support achievement of Quality and Outcomes Framework (QOF) objectives.

• Ensure accurate and timely recording of clinical data within practice clinical systems.
• Maintain familiarity with GMS/PMS contractual requirements.
• Maintain emergency equipment and clinical stock.
• Ensure safe storage and management of medicines.
• Adhere to treatment room protocols and infection prevention standards.
• Act as a chaperone in accordance with Practice policy.
• Maintain patient dignity, confidentiality and person-centred care.

Service requirements may evolve to meet operational demands including seasonal vaccination programmes and service redesign.

The ANP will contribute to effective leadership and delivery of high-quality services.

• Act as a clinical role model and advocate for advanced nursing practice.
• Support development and implementation of practice objectives.
• Participate in service redesign and continuous improvement initiatives.
• Lead and support clinical governance, patient safety and risk management.
• Contribute to audit and quality improvement programmes.
• Support operational effectiveness and workforce planning.
• Participate in multidisciplinary meetings and collaborative working.
• Promote equality, diversity and inclusion.
• Support implementation of local and national healthcare priorities.

The ANP will support learning, professional development and knowledge sharing.

• Support and supervise student nurses and junior colleagues.
• Provide mentorship, coaching and clinical supervision where appropriate.
• Facilitate development of nursing and multidisciplinary teams.
• Deliver patient education and self-management support.
• Participate in teaching and educational activities.
• Maintain personal Continuing Professional Development (CPD).
• Participate in appraisal and professional revalidation processes.
• Maintain competence and develop specialist clinical skills.

The ANP will contribute to evidence-based practice and service improvement.

• Apply current evidence and clinical guidance to practice.
• Participate in clinical audit and service evaluation.
• Support quality improvement initiatives.
• Monitor and evaluate patient outcomes.
• Contribute to practice data collection and reporting.
• Support implementation of research findings into practice.
• Maintain awareness of developments in advanced clinical practice.

• Practise in accordance with the Nursing and Midwifery Council Code and maintain current registration.
• Work within professional competence and scope of practice.
• Remain accountable for all clinical decisions and actions.
• Seek support and escalate concerns appropriately.
• Comply with Information Governance, Health and Safety, Infection Prevention and Control and Practice policies.
• Maintain professional standards and contribute positively to team culture.

Whitstable Medical Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

All staff are expected to:

• Understand and fulfil safeguarding responsibilities.
• Maintain safeguarding training requirements.
• Identify and escalate safeguarding concerns in accordance with Practice policy.

Person Specification

Qualifications

Essential

• Registered General Nurses with NMC registration.
• Master's level qualification in Advance Clinical Practice/Advanced Nurse Practitioner.
• Independent Prescriber qualification.
• Evidence of ongoing CPD and professional development.

Skills and Abilities

Essential

• Advanced consultation and diagnostic skills.
• Excellent communication and interpersonal skills.
• Sound clinical judgement and decision-making ability.
• Strong organisational and leadership capability.
• Competence using clinical systems and maintaining accurate records.
• Ability to manage complexity and uncertainty.
• Flexible and adaptable approach.
• Ability to remain calm under pressure.
• Commitment to continuous improvement and professional development.

Desirable

• Understanding of population health and preventative care.
• Experience supervising staff and students.

Experience

Essential

• Significant post-registration nursing experience.
• Experience working within Primary Care or General Practice.
• Experience of autonomous clinical assessment and decision-making.
• Experience managing acute and long-term conditions.

Desirable

• Knowledge of EMIS.
• Experience leading service improvement or audit.

Experience

Essential

• Significant post-registration nursing experience.
• Experience working within Primary Care or General Practice.
• Experience of autonomous clinical assessment and decision-making.
• Experience managing acute and long-term conditions.
• Experience in: lNR Monitoring, I.E COPD/Respiratory care, Spirometry and chronic disease management.

Desirable

• Knowledge of EMIS.
• Experience leading service improvement or audit.
• Spirometry

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Whitstable Medical Practice

Address

Estuary View Medical Centre

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details please see attached Job Description.

• To assess patients upon initial contact, and devise an appropriate treatment or referral plan, to change dressings, remove sutures, syringe ears and administer injections.
• To perform ECG's and present results for interpretation to GP.
• To initiate and perform more complex diagnostic tests and to interpret and refer as appropriate.
• To initiate and perform venepuncture and be responsible for safe collection of specimens.
• To perform cervical smears and vaginal swabs.
• To perform health assessments and new patient interviews.
• To be responsible for the management of nurse-led clinics including travel and childhood immunisations, diabetic and asthma clinics, HRT and contraceptive counselling, Coronary Heart Disease clinics, Smoking Cessation clinics, COPD clinics.
• To contribute towards clinical targets included in QOF and QIF.
• To work within current clinical practice and guidelines including NICE.
• To comply with all policies, protocols and systems within the organisation.
• To contribute towards CQC compliance and CQC reporting systems within the practice.
• To improve patient outcomes for long term conditions by completion of standard clinical templates and working with senior clinicians to maximise patient health for example blood pressure, cholesterol, HbA1c within acceptable range.
• To prepare and assist with minor operations, including coil/implant fittings.
• To advise patients on health care, counsel and promote a healthy life-style and to screen for risk factors including cessation of smoking, diet and weight.
• To offer either a brief or intensive intervention or appropriate referral for smoking cessation support, alcohol screening and support and physical exercise and support.
• To help patients to interpret the implications of diagnosis and treatment in situations which might be contentious or sensitive.
• To observe patients' physical and mental conditions and report.
• To be responsible for maintaining accurate patient records and to ensure that all information entered onto the computer is in a retrievable form in order that the data-base continues to be established.
• To initiate any research projects which are deemed beneficial to the practice and its patients and improve the delivery of care in the practice.
• To be involved in any audit, validation and research which the practice requires.
• To be responsible for the accurate and timely claiming of items of service due to the practice.
• To evaluate the outcomes of any Health Promotion interventions.
• To be responsible for the accurate and timely claiming of vaccines dispensed by the practice.