Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of the post holder There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Support the Infection Prevention Control (IPC) lead and work to the IPC Policy

b. Consult with patients and their families to undertake assessments of patient need

c. Support in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiatives

d. Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the organisation

e. Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice

f. Embed population health management approaches within general practice, targeting health inequalities and improving access

g. As required, provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF

h. Support new-to-practice nurses and other healthcare professionals within the organisation

i. Teach and advise patients and their families on how to manage their condition

j. Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally

k. Work within national and local protocols where these exist

l. Recognise the boundaries of their practice and know when and to whom patients should be referred

m. Support in the delivery of enhanced services and other service requirements

n. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

o. Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

p. Undertake all mandatory training and induction programmes

q. Contribute to and embrace the spectrum of clinical governance

r. Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation

s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

t. Lead on public health campaigns (e.g., flu clinics)

u. Provide travel advice services

v. Provide wound care (ulcer/Doppler, etc.) to patients

w. Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively

x. Contribute to practice targets (QOF, etc.), complying with relevant guidance

y. Maintain chronic disease registers and implement an effective call/recall system

z. Maintain a clean, tidy, effective working area at all times

To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

Secondary Responsibilities

In addition to the primary responsibilities, the Deputy Lead Practice Nurse may be requested to:

a. Develop, review and implement nursing protocols in conjunction with the partners

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning in order to improve patient care

d. Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs

e. Support with the planning and implementation of changes within the nursing team, enhancing the provision of services to patients

f. Support in the coordination of the nursing team rota

Person Specification

Experience

Essential

• Experience of working as a practice nurse
• Experience of chronic disease management
• Experience of working autonomously

Desirable

• Experience leading or managing a team
• Experience of managing elderly and housebound patients
• Experience of quality initiatives, i.e. Benchmarking

Knowledge and Skills

Essential

• Wound Care/removal or sutures and staples
• ECGs
• Venepuncture
• New Patient Medicals
• Requesting pathology tests and processing the results, advising patients accordingly
• Understanding the requirement for PGDs and associated policy
• Understanding the importance of evidence based practice
• Ability to record accurate clinical notes
• Chaperone procedure
• Women's health
• Immunisations (routine, childhood and travel)
• Excellent communication skills
• Effective time management
• Team Working
• Good Interpersonal Skills
• Problem Solving and Analytical Skills
• Ability to Follow clinical policy and procedure

Desirable

• Travel Medicine
• Spirometry
• Board Knowledge of Clinical Governance
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena
• Knowledge of health promotion strategies
• Experience of Audit and able to lead audit programmes
• Experience with clinical risk management

Qualifications

Essential

• Registered Nurse
• Post Graduate Diploma or Degree (Chronic Disease Management)

Desirable

• Mentor or Teaching Qualification
• Family Planning Qualification
• Nurse Prescriber

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Description Advanced Clinical Practitioner

Job Summary

The Advanced Clinical Practitioner (ACP) will work as an autonomous clinician within Ash Grove Medical Centre and Eggborough Surgery, providing high-quality, patient-centred care across the practice population.

The post holder will be responsible for assessing, diagnosing and managing patients presenting with a wide range of acute, minor illness, chronic and complex conditions. The role will include face-to-face consultations in the practice, home visits and care home visits where required, clinical assessment and management, requesting and interpreting investigations, including pathology, and appropriate onward referral.

The ACP will work with both adult and paediatric patients, where appropriately qualified and experienced, and will work within their professional scope of practice and level of competence.

The successful candidate will demonstrate advanced clinical assessment and diagnostic skills, sound clinical decision-making, effective risk management and the ability to work independently while recognising when GP or wider multidisciplinary input is required.

Main Duties and Responsibilities

• Conduct autonomous face-to-face clinical consultations with patients presenting with acute, minor illness, chronic and complex conditions.
• Undertake comprehensive clinical histories and physical examinations and formulate appropriate differential diagnoses.
• Assess, diagnose and manage patients safely and effectively within the ACP's scope of practice.
• See adult patients and children where appropriately qualified and competent, recognising and responding appropriately to the different clinical needs of paediatric patients.
• Undertake home visits and care home visits as required, including assessment and management of patients who are unable to attend the practice.
• Assess acutely unwell and deteriorating patients and initiate appropriate management and escalation.
• Request appropriate investigations, including pathology and other diagnostic investigations, and independently review, interpret and act upon results within scope of practice.
• Ensure appropriate follow-up and safety-netting of investigations and abnormal results.
• Initiate, prescribe and review medication safely and appropriately within prescribing authority, scope of practice and current national and local guidelines.
• Provide appropriate education and advice regarding medication, adherence, side effects, interactions and lifestyle modification.
• Develop, implement and review individualised treatment and management plans.
• Manage patients with acute presentations, long-term conditions, complex needs and urgent health concerns, including appropriate mental health presentations.
• Recognise safeguarding concerns and follow appropriate safeguarding procedures and referral pathways for children and adults.
• Make appropriate referrals to GPs, secondary care, community services and other members of the multidisciplinary team.
• Initiate and coordinate emergency care where clinically indicated.
• Provide appropriate health promotion, preventative healthcare, screening and self-management advice.
• Provide evidence-based advice regarding immunisations, contraception and disease prevention where appropriate to the role and scope of practice.
• Maintain accurate, contemporaneous and legally compliant clinical records using the practice's clinical systems.
• Communicate effectively with patients, carers, practice staff, community services, secondary care and other healthcare professionals.
• Work collaboratively with GPs, nurses, pharmacists, healthcare assistants, administrative staff and the wider multidisciplinary team.
• Recognise personal limitations and seek advice or escalate appropriately where a presentation falls outside the post holder's competence or scope of practice.
• Contribute to clinical supervision, mentoring and support of other staff, students and colleagues where appropriate.
• Attend and actively contribute to clinical, multidisciplinary team and governance meetings.
• Participate in clinical audit, significant event reviews, quality improvement and service development.
• Contribute to the development and review of clinical protocols, pathways and practice procedures.
• Support the practice in achieving appropriate QOF and other contractual or quality targets.
• Contribute to the practice's clinical governance, patient safety and CQC requirements.
• Maintain professional registration, undertake required CPD and participate in annual appraisal and clinical supervision.
• Maintain up-to-date knowledge of current evidence, NICE guidance, national standards and local policies.
• Comply with infection prevention and control, health and safety, confidentiality, information governance and safeguarding requirements.
• Carry out other reasonable clinical duties requested by the GP Partners or Practice Manager, consistent with the responsibilities and level of the role.

Clinical Investigations and Pathology

A key element of the role will be the appropriate use and management of clinical investigations.

The ACP will:

• Request appropriate pathology and other investigations based on clinical assessment.
• Review and interpret pathology results within the post holder's competence.
• Identify abnormal or clinically significant results requiring action.
• Initiate appropriate management, follow-up or referral.
• Ensure patients are appropriately informed of significant results and that appropriate safety-netting is provided.
• Maintain responsibility for ensuring investigations requested are appropriately followed up in accordance with practice procedures.

Home Visits

The ACP will undertake home visits and care home visits as required by the practice.

This will include:

• Assessing patients in their home or care home environment.
• Undertaking appropriate clinical examination and assessment.
• Diagnosing and managing patients within scope of practice.
• Reviewing medication and treatment plans where appropriate.
• Requesting investigations and arranging appropriate follow-up.
• Recognising deterioration and arranging urgent or emergency escalation where required.
• Liaising with GPs, community teams, district nurses, palliative care services and other relevant professionals.
• Maintaining accurate clinical records following each visit.

Paediatric Care

Where the post holder is appropriately qualified and experienced to assess children, they may be required to undertake paediatric consultations.

This will include:

• Assessing children presenting with acute and minor illness.
• Recognising red flags and signs of serious illness.
• Applying appropriate safeguarding procedures.
• Working within the individual's paediatric competence and escalating to a GP or appropriate service when required.
• Providing appropriate advice and safety-netting to parents and carers.

The post holder will not be expected to undertake paediatric consultations outside their qualification, competence or agreed scope of practice.

Additional Responsibilities

• Participate in rota arrangements and provide appropriate cover for colleagues during periods of annual leave or sickness, where required.
• Provide clinical support to the wider practice team, including responding to appropriate clinical queries.
• Support prescription-related queries within clinical competence and scope of practice.
• Maintain a professional and appropriate standard of appearance and behaviour.
• Maintain patient confidentiality and ensure all patient-identifiable information is handled securely.
• Comply with practice policies, procedures and statutory requirements.
• Participate in mandatory training and maintain all required professional competencies.
• Contribute to clinical audits, research and service improvement initiatives.
• Act as a clinical lead or develop a specialist area of interest where appropriate and agreed with the practice.
• Support the practice in maintaining high standards of patient safety, clinical governance and regulatory compliance.
• Undertake any other reasonable duties appropriate to the role and level of responsibility.

Person Specification

Skills and Knowledge

Essential

• Skills and Knowledge
• Excellent clinical assessment and decision-making skills.
• Ability to manage clinical uncertainty and risk safely.
• Ability to work independently while recognising professional limitations.
• Good understanding of evidence-based practice and clinical governance.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Ability to maintain accurate clinical documentation.
• IT literate and confident using electronic clinical systems.

Desirable

• Previous experience working within general practice or primary care.
• Experience managing same-day/urgent presentations in primary care.
• Experience with chronic disease management.
• Experience undertaking clinical audit or quality improvement projects.
• Experience supporting or mentoring other clinicians.
• Knowledge and experience of local community and secondary care referral pathways.
• Experience using SystmOne or other primary care clinical systems.

Qualifications

Essential

• Qualifications and Registration
• Registered healthcare professional with an appropriate professional registration.
• MSc in Advanced Clinical Practice or equivalent advanced practice qualification, or working towards completion where appropriate.
• Evidence of advanced clinical assessment and consultation skills.
• Appropriate independent prescribing qualification where required for the role.
• Evidence of ongoing continuing professional development.

Experience

Essential

• Clinical Experience
• Significant post-registration clinical experience.
• Experience working autonomously as an Advanced Clinical Practitioner or equivalent advanced clinical role.
• Experience assessing and managing patients with undifferentiated and acute presentations.
• Demonstrable experience of clinical assessment, diagnosis, treatment and management planning.
• Experience working within a multidisciplinary team.
• Experience recognising clinical deterioration and appropriately escalating care.
• Understanding of safeguarding responsibilities and appropriate referral pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ash Grove Medical Centre

Address

England Lane

Knottingley

West Yorkshire

WF11 0JA

United Kingdom

Employer's website

https://www.ashgrovesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Job

The post holder will work closely with the Practice Manager and Deputy Practice Manager to support the delivery of key practice objectives.

Data Lead Responsibilities

• Support the achievement of Quality and Outcomes Framework (QOF), Local Quality Contracts and other enhanced services.
• Run searches and produce reports using EMIS Web to identify patients requiring review, recall or follow-up.
• Support population health management initiatives and proactive patient care programmes.
• Monitor and improve data quality within the clinical system.
• Assist with contract monitoring, performance reporting and service improvement projects.
• Identify opportunities to maximise practice income through accurate coding, recalls and achievement of contractual targets.
• Support audits, quality improvement initiatives and practice development projects.
• Liaise with clinical and administrative staff to ensure data is recorded accurately and consistently.
• Assist with managing access demand and patient recall systems.

Reception and Administrative Responsibilities

• Provide professional and courteous support to patients, clinicians and colleagues.
• Answer incoming telephone calls efficiently and appropriately.
• Receive and assist patients attending the surgery.
• Process and action clinical and administrative tasks within EMIS Web.
• Manage patient registrations, records and correspondence.
• Support prescription and document processing in line with practice procedures.
• Signpost patients to appropriate services both within and outside the practice.
• Maintain accurate patient records and ensure confidentiality at all times.
• Provide cover for reception and administrative functions as required.
• Build positive working relationships with all members of the multidisciplinary team

Person Specification

Qualifications

Essential

• Essential
• GCSE Grade C Level 4 or above in English and Mathematics or equivalent.
• Evidence of relevant administrative training or experience.

Desirable

• Further qualifications in administration, business or healthcare management.
• Care Navigation training.
• EMIS Web training certificates.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westway Medical Centre

Address

Westway

Maghull

Liverpool

L31 0DJ

United Kingdom

Employer's website

https://westwaymcmaghull.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Degree and Licence to Practise from the Royal College of Speech & Language Therapists
• Current registered membership of HCPC and RCSLT

Experience

Essential

• Experience of supporting CYP, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
• Collaborative work with parents and other professionals
• Experience Training others

Desirable

• Interest to develop clinical specialism in education
• Training/experience of supporting students and more junior qualified therapists including provision of supervision and line management
• Post graduate clinical experience in paediatric dysphagia

Skills & Knowledge

Essential

• Understanding of typical child development Speech and Language, Play and other milestones
• Good working knowledge of appropriate range of assessments and interventions for school aged CYP with Speech, Language and Communication needs and an ability to compare and contrast relative benefits to individual CYP
• Understanding and application of Education Practice and Policy including the Children and Families Act 2014
• Understanding of Religious, Cultural and Linguistic issues impacting upon caseload management
• Awareness of national policies and procedures (relevant to the Education)
• Knowledge of the principles of audit
• Good understanding of the roles of other professionals (relevant to the client group)
• Up to date knowledge of professional standards of record keeping
• Holistic view of communication problems and philosophy to back this
• Ability to organise and manage own caseload independently and support other more junior staff manage their caseload.

Other

Essential

• Able to maintain prolonged concentration in order to assess the speech, language and communication skills of CYP using formal and informal assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre,

7e Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Degree and Licence to Practise from the Royal College of Speech & Language Therapists
• Current registered membership of HCPC and RCSLT

Experience

Essential

• Experience of supporting CYP, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
• Collaborative work with parents and other professionals
• Experience Training others

Desirable

• Interest to develop clinical specialism in education
• Training/experience of supporting students and more junior qualified therapists including provision of supervision and line management

Skills & Knowledge

Essential

• Understanding of typical child development Speech and Language, Play and other milestones
• Good working knowledge of appropriate range of assessments and interventions for school aged CYP with Speech, Language and Communication needs and an ability to compare and contrast relative benefits to individual CYP
• Understanding and application of Education Practice and Policy including the Children and Families Act 2014
• Understanding of Religious, Cultural and Linguistic issues impacting upon caseload management
• Awareness of national policies and procedures (relevant to the Education)
• Knowledge of the principles of audit
• Good understanding of the roles of other professionals (relevant to the client group)
• Up to date knowledge of professional standards of record keeping
• Holistic view of communication problems and philosophy to back this
• Ability to organise and manage own caseload independently and support other more junior staff manage their caseload.

Key Attributes

Essential

• Able to maintain prolonged concentration in order to assess the speech, language and communication skills of CYP using formal and informal assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre

7e Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• Patient Care: Deliver comprehensive medical care to patients, including consultation, diagnosis, treatment, and follow-up. Assess, diagnose, and treat a wide range of conditions, initiate referrals to specialist services as necessary.
• Chronic Disease Management: Oversee the management of complex chronic diseases using patient-centred, structured approaches. Utilise the latest clinical guidelines to ensure effective management of complex conditions.
• Acute Medical Care: Provide urgent care for acute medical conditions and make decisions regarding the need for emergency hospital admission.
• Preventative Medicine: Implement strategies aimed at disease prevention and health promotion within the practice population.
• Home visiting: undertaking home visits including triage of visits as and when required.

Administrative Tasks:

• Record Keeping: Maintain accurate and detailed medical records for all patients, ensuring confidentiality and adherence to GDPR and other relevant legislation.
• Quality Improvement: Participate in quality improvement programs that include audits, patient surveys, and reviews of services to enhance clinical outcomes.
• Meeting Participation: Engage in regular multidisciplinary team meetings to collaborate on patient care, practice development, and clinical governance.

Educational Activities:

• Training & Supervision: Provide guidance, teaching, and supervision to junior doctors, medical students, and practice staff to promote continuous professional development within the practice.
• Continued Professional Development: Maintain and enhance medical skills and knowledge through ongoing CPD and training.

Communication:

• Patient Communication: Employ excellent communication skills to explain diagnoses, management plans, and therapeutic procedures to patients.
• Collaborative Healthcare Delivery: Work closely with healthcare professionals within the practice and the wider medical community to provide seamless and integrated care for patients.

Leadership and Management:

• Team Involvement: Contribute to the practice's management by offering insights and expertise in the development of practice policies and protocols.
• Service Development: Assist in the development and implementation of new services within the practice to improve patient care and clinical efficiency.

Miscellaneous:

• The Practice recognises that the role of a General Practitioner is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.

Person Specification

Personal Qualities

Essential

• Excellent communication and interpersonal skills, capable of effectively explaining complex information to patients and collaborating with colleagues.

Desirable

• Strong organisational and time-management skills.
• A proactive approach to problem-solving and decision-making.
• Commitment to ongoing professional development and learning.

Specialist Knowledge

Desirable

• Additional qualifications in specific areas of interest such as diabetes care, dermatology, or women's health, which enhance the practice's service offerings.

IT Proficiency

Essential

• Competence in using SystmOne, essential for patient record management and data analysis.

Clinical Competence

Essential

• Proficiency in all areas of general practice, including patient consultation, diagnosis, treatment, and follow-up care.
• Expertise in managing both acute and chronic conditions, with a comprehensive approach to patient care.

Qualifications

Essential

• Full registration with the General Medical Council (GMC).
• Completion of a full course of training in general practice (CCT) or equivalent recognised by the GMC.

Regulatory Compliance

Essential

• Knowledge of current NHS practices, guidelines, and legal regulations affecting general practice.

Experience

Desirable

• Experience in a primary care environment within the NHS, showing a track record of effective patient care and teamwork.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Patient Care

Deliver advanced and complex clinical care, providing assessment, diagnosis, treatment, and prescribing for patients with acute, chronic, and complex conditions.

Autonomous Practice

Work independently within the scope of practice to manage complete clinical episodes, using advanced diagnostic skills and clinical judgment.

Case Management

Manage patient cases from initial assessment to conclusion, including follow-ups and referrals, ensuring continuity of care.

Prescribing

Utilise prescriptive authority responsibly following current guidelines and protocols to enhance therapeutic outcomes for patients.

Home visiting

undertake home visiting as and when required, including triage of home visits.

Leadership and Guidance

Mentorship

Provide mentorship and supervision to nursing staff, trainee advanced practitioners, and other healthcare professionals to enhance team competencies.

Professional Development

Engage in continuous professional development to keep abreast of medical advancements and to further develop clinical skills.

Research and Quality Improvement

Research Participation

Participate in clinical audits and research activities to contribute to the evidence base for practice.

Quality Assurance

Implement quality improvement initiatives and ensure compliance with health care standards and best practices in patient care.

Educational Activities

CPD Activities Facilitate and participate in Continuous Professional Development (CPD) activities within the practice.

Administrative and Organisational Duties

Record Keeping

Maintain comprehensive and accurate patient records using SystmOne.

Miscellaneous

The Practice recognises that the role of an Advanced Nurse Practitioner is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.

Person Specification

Experience

Essential

• Extensive experience in managing complete episodes of clinical care including assessment, diagnosis, treatments, and prescribing
• Advanced clinical skills in a primary care setting, with proficiency in using clinical diagnostic tools and conducting complex clinical procedures

Qualifications

Essential

• Masters degree in advanced Practice, or equivalent post-graduate qualification, or full accreditation or eportfolio
• Registration with the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC) or other regulatory body as appropriate

Desirable

• Further qualifications in a specialist area such as diabetes, dermatology, or emergency care
• Experience and competency in minor surgery procedures or chronic disease management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Mayflower Medical Group

Stirling Road

Plymouth

PL5 1PL

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Management

ACCOUNTABLE TO: All Partners at the Practice

HOURS OF WORK: 30 hours per week to be worked over 5 days. Monday - Friday and times earliest 7.30am to 1.30pm (week 1) and (week 2) lates 1.00pm to 7.00pm.

REMUNERATION: £12.71ph

CONTRACT LENGTH: Permanent

LOCATION: Lister Medical Centre, Abercrombie Way, Harlow, Essex CM18 6YJ

JOB PURPOSE

The post holder will work as part of the Health Centre Team. To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

DUTIES AND RESPONSIBILITIES OF THE POST

Reception Duties:

• Utilise number system to ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure registration procedures are completed on to computer.
• Advise patients of relevant charges for private services, accept payment and issue receipts for same.

• Respond to all queries and requests for assistance from patients and other visitors.
• Enter requests for home visits onto visit screen including all relevant information and where necessary refer to the Duty Doctor.
• In conjunction with the Repeat Prescriptions Clerk ensure that requests for prescriptions are actioned where possible within two working days.
• Action requests for ambulance transportation and enter details in appropriate book.
• Ensure reception and waiting areas are kept neat and tidy.

• Make tea and coffee for Partners as and when required.
• Ensure visitors sign the Visitors Book upon arrival and departure
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
• Assist the Sifting GP with Admin Support for total Triage

Management of Appointment Systems:

• Ensure total familiarity with all appointment systems in effect including regular and incidental variations.
• Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record.

• Monitor effectiveness of the system and report any problems or variations required.

Preparation of Consulting Rooms:

• Ensure that the consulting rooms are prepared in readiness for each consulting session, checking the full range of forms and requirements and re-stocking as required (Allocated clinician)
• Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure.

Operation of Telephone System:

• Receive and make calls as required. Divert calls and take messages as appropriate.
• Excellent communication skills.

Start and End of Day Procedures:

• Open premises at the start of day, set alarm to day function and make all necessary preparation to receive patients. Empty refrigerator of any specimens and put ready for collection by local hospital courier this procedure to be carried out at 8.30am and 1.00pm.
• Secure premises at end of day, ensure the building is totally secured, internal lights off (where appropriate) and alarm activated. Put any specimens into the refrigerator ready for the morning.

TRAINING AND PROFESSIONAL DEVELOPMENT

• Maintain continued education by attendance at courses and study days as deemed useful or necessary for personal development and comply with mandatory and statutory training requirements
• To participate in the practice performance review and appraisal process
• To take appropriate action in relation to any feedback around care / performance in relation to improving practice / developmental needs.
• Take responsibility for own learning and identify development opportunities
• Ability to self-motivate, organise and prioritise workloads
• Apply practice policies, standards and guidance.

QUALITY

• The post holder will contribute to maintaining / improving patient care as appropriate
• The post holder will contribute to audit as requested by the Partners of the Health Care Centre
• Work effectively with other agencies to support effective patient care
• Manage workload, resources and own time effectively in order to support effective and high-quality patient care.
• On identification of any patient / non patient related incident escalate appropriately and complete relevant reporting tool.

Health & safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of standards of infection control and

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile way, safe and free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities. Any changes to this job description that take account of changing service needs will be made in discussion with the post holder.

Person Specification

Qualifications

Essential

• Good standard of general education with a minimum GCSE English and Maths or equivalent.

Desirable

• NVQ Level 2-3 in Business/Admin

Skills and Abilities

Essential

• An acceptable level of literacy and numeracy skills.
• Computer literacy
• Interpersonal, organisational and administrative skills.
• Ability to learn Clinical System rota.
• Ability to organise and prioritise workload to achieve deadlines.
• Ability to investigate complex patient queries and anomalies when required.
• Ability to monitor and process accurate patient data.
• Commitment to equalities and the promotion of diversity in all aspects of working.
• Being open to innovative thinking and assist in developing new ways of working/systems as required

Experience

Essential

• Experience of patient and customer facing roles.
• Experience of telephone call centres
• Knowledge of implementing a range of administrative procedures
• Knowledge of a range of IT systems packages.
• Awareness of Data Protection and confidentiality issues.

Desirable

• SystmOne
• Experience of Primary Care/GP Practices

Other

Essential

• To adhere to the Practice core values:
• Dignity
• Respect
• Compassion
• Empathy
• Honesty
• Willingness to attend training as deemed appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister Medical Centre

Address

Lister Health Centre Unit 1

Abercrombie Way

Harlow

Essex

CM18 6YJ

United Kingdom

Employer's website

https://www.listermedicalcentre.com (Opens in a new tab)

Job description

Job responsibilities

We have included a full job description as an attachment to our advert.

Job Title

Practice Nurse

Accountability

Managerially: Business Partner

Clinically: GP Nurse Team Lead

Job Summary

• To provide a Nursing service that meets the needs of the practice, delivered within the NMC Code of professional conduct and local Practice Policies.
• To provide care that is focussed on compassion and sound clinical skills.
• To provide care that contributes towards the objectives of the Practice.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths,
• A qualified Registered Nurse with a valid registration on the Nursing and Midwifery Council register

Desirable

• Chronic Disease Management,
• Childhood Immunisations,
• Travel Vaccinations,
• Wound Care,
• Cervical Cytology,
• General Treatment Room Duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Charnwood Community Medical Group

Address

Rosebery Street

Loughborough

Leicestershire

LE11 5DX

United Kingdom

Employer's website

https://www.charnwoodcommunitymedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be responsible for:

• Delivering high-quality nursing care within their scope of practice.
• Managing long-term condition clinics, including diabetes, asthma and COPD.
• Undertaking cervical screening (smear tests).
• Administering routine, childhood, travel and seasonal immunisations and vaccinations in accordance with national and local guidance.
• Providing contraception advice and associated services within competence.
• Performing wound care, dressings, suture and clip removal.
• Undertaking venepuncture, ECGs, spirometry, peak flow measurements, urine testing and other clinical procedures.
• Carrying out NHS Health Checks, cardiovascular risk assessments (including QRISK) and health promotion activities.
• Administering prescribed injectable medications and participating in anaphylaxis and resuscitation procedures.
• Making appropriate referrals to GPs and other members of the multidisciplinary team.
• Maintaining accurate, timely and confidential electronic patient records using the practice clinical system.
• Ensuring specimens are correctly labelled, stored and dispatched to the laboratory.
• Promoting healthy lifestyles and supporting patients to self-manage long-term conditions.

The post holder will promote and maintain high standards of infection prevention and control by:

• Adhering to national guidance, practice policies and standard infection prevention procedures.
• Maintaining clean, safe clinical environments.
• Ensuring the safe storage, handling, rotation and disposal of vaccines, medicines and clinical equipment.
• Reporting and escalating infection control concerns where appropriate.
• Participating in infection prevention audits and quality improvement activities.

The post holder will:

• Maintain active NMC registration and comply with the NMC Code.
• Undertake mandatory training and continuing professional development.
• Work within practice policies, procedures and clinical protocols.
• Recognise own limitations and seek advice or refer appropriately.
• Participate in clinical audit, quality improvement and service development.
• Support students and other learners where appropriate.
• Contribute to the achievement of CQC standards and contractual requirements.

The Practice Nurse will work collaboratively with GPs, nurses, healthcare assistants, pharmacists, administrative staff and external healthcare professionals to ensure the delivery of safe, effective and compassionate care. Flexibility is expected to support colleagues and meet the needs of the service.

The post holder will:

• Maintain patient confidentiality and comply with UK GDPR and Data Protection legislation.
• Safeguard children and vulnerable adults in accordance with national guidance and practice policies.
• Comply with all Health and Safety legislation and practice procedures.
• Report incidents, accidents and hazards appropriately.

This job description is intended to outline the main duties of the post and is not an exhaustive list. The post holder may be required to undertake other duties appropriate to the grade and responsibilities of the role, following discussion with the Practice Manager or Partners.

Person Specification

Experience

Essential

• Previous experience working as a GP Practice Nurse.
• Experience independently managing long-term condition clinics, including diabetes, asthma and COPD.
• Experience undertaking cervical cytology.
• Experience delivering routine, childhood, travel and seasonal immunisations and vaccinations.
• Experience in wound care, dressings and suture removal.
• Experience undertaking venepuncture, ECGs, spirometry and other routine clinical procedures.
• Experience using electronic patient record systems within General Practice.
• Experience working effectively as part of a multidisciplinary team.
• Experience promoting and maintaining infection prevention and control standards within a clinical setting.

Desirable

• Two or more years' experience as a GP Practice Nurse.
• Experience supporting QOF and long-term condition reviews.
• Experience participating in clinical audit and quality improvement activities.

Qualifications

Essential

• Qualifications
• Essential
• Registered Adult Nurse with current NMC registration.
• Nursing Diploma or Degree.
• Evidence of continuing professional development.
• Cervical Screening (Smear Taker) qualification or experience.
• Immunisation and vaccination training.
• Training and competency in the management of long-term conditions, including diabetes, asthma and COPD.

Desirable

• Additional qualifications relevant to General Practice nursing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park View Medical Centre

Address

66 Delaunays Road

Manchester

M8 4RF

United Kingdom

Employer's website

https://www.parkviewmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Good literacy and numeracy, general education
• Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience

Experience

Essential

• Secretarial/administrative experience in an office environment
• Experience of working with the general public in a customer service role
• Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment

Desirable

• Experience of working in a health care environment

Skills and Knowledge

Essential

• Understanding of the need for confidentiality
• Ability to create and structure office systems e.g. filing, stationery and equipment ordering
• Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
• Accurate copy typing
• Able to work at speed whilst maintaining accuracy (assessed via a test at interview)
• Able to prepare routine correspondence independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre

Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

"No canvassing or recruitment agencies, please."

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

45-47 Temple End

High Wycombe

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Main Responsibilities

• Undertake new patient health checks
• Support the Practice Nurse with health promotion programmes
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly
• Undertake wound care, dressings and other clinical tasks as required
• Support the Practice Nurse with the management of long term conditions
• Carry out BMI checks as directed
• Act as a chaperone as required
• Venepuncture
• Administer injections e.g. B12
• Diabetic foot checks
• Blood sugar checks
• INR
• Spirometry
• Carry out ECGs as requested
• Assist GP with minor surgery clinic
• Ensure specimens are recorded and ready for onward transportation
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Monitor fridges on a daily basis
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
• Deliver opportunistic health promotion where appropriate
• Participate in practice audit as directed
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the organisation

Person Specification

Qualifications

Essential

• Good standard of general education including passes at GCSE or equivalent in English and maths
• NVQ level 3 in Health and Social Care

Experience

Essential

• Experience of working with the public

Desirable

• Experience of working in a GP Practice

Qualities and Attributes

Essential

• Experience of working in a Primary Care environment
• Excellent interpersonal and communication skills
• Able to demonstrate enthusiasm to developing nursing skills
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement , resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priority
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Able to adhere to patient confidentiality rules

Desirable

• Experience of using SystmOne
• Experience of Microsoft office software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grimston Medical Centre

Address

Congham Road

Grimston

King's Lynn

Norfolk

PE32 1DW

United Kingdom

Employer's website

https://www.grimstonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception/ Administration duties:

Providing the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.

To have a thorough knowledge and work in accordance ofpractice policies and procedures.

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

Liaise with local hospitals and other agencies as appropriate.

Receive telephone calls and enter them onto triage list as appropriate, ensuring accurate information is recorded to enable the clinical team to deal with patient queries effectively.

Give results of investigations/tests, i.e. blood, urine, etc. to patients

Registration of new patients and updating patients' records as required.

Deal with all general inquiries, explain procedures, and make new and follow-up appointments.

To Provide support for clinicians to enable the effective day-to-day running of the practice.

To undertake any other tasks allocated by doctors /managers.

Repeat Prescriptions:

To have a thorough knowledge of the repeat prescription procedures

Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.

To deal with queries relating to repeat prescriptions

Person Specification

Qualifications

Essential

• EMIS Web clinical system
• Previous experience as a GP Receptionist.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hollyoaks Medical Centre

Address

229 Station Road

Birmingham

B47 6ET

United Kingdom

Employer's website

https://www.hollyoaksmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

This is an exciting and innovative post to support the needs of the local population living with mental health difficulties. The role holder will fulfil a first contact specialist mental health role within GP Practices across the Primary Care Network (PCN), seeing patients who would otherwise have traditionally seen a GP. Within the primary care setting, the role holder will work in a collaborative and multi-agency way. This will contribute to the safe and effective day to day operation of the PCN and the efficient and timely management of clinical enquiries and decision-making.

The post will sit within the GP Practices and will facilitate the interface between Primary Care and Secondary Mental Health Services to provide specialist advice and support, assessment, treatment, education and solution-focused approaches to the local Primary Care Teams, for patients and carers.

The role will offer expertise in networking and navigation to promote ease of access to a range of specialist mental health support services. This ensures that each person, once assessed, receives the best possible care in the right place at the right time and by the right supporting service.

The post holder will be an effective member of the multi-disciplinary team. They will be professionally accountable and responsible for patient care, undertaking initial assessment with signposting to appropriate services, or providing time-limited psycho-social therapeutic interventions directly, in e.g. GP surgeries, patients homes and other primary care settings. This will include providing clinical advice to GPs such as specialist opinion.

The post-holder will manage their daily clinics and act as a specialist advisor to GPs, fulfilling a pathway management function and providing short term interventions and support, in collaboration with GPs and other practice based mental health workers.

You will support the establishment of partnerships and networks with key stakeholders across the PCN and the wider mental health care system. You will offer advice to, or obtain advice for, the Primary Care Team on appropriate interventions and on-going patient care management.

You will develop links and foster a culture of partnership between Primary Care Teams and Mental Health Services, promoting clear communication and access to specialist knowledge and advice. This will include the facilitation of joint working with PCN, Secondary Care providers, and Voluntary Care Sector to increase the range of services/interventions available to the communities served.

You will provide clinical advice, consultation, and support to other care providers within primary, secondary, voluntary and statutory services as required.

You will collate and organise contemporaneous information about opportunities and resources in the local area which may be of benefit to patients referred to the service (e.g. voluntary and community organisations, educational and recreational opportunities).

The role includes facilitating sign posting to other appropriate services and undertaking very short-term interventions for patients with mild to moderate mental health difficulties (average length of time expected to be 6 weeks). Working alongside the PCN staff which could include a care coordination team and a social prescribing link worker.

You will work closely with the Primary Care Network, GPs and Social Prescribers/other practice-based mental health workers within the locality regarding the mental health needs of the practice population.

In line with the principles for community transformation, you will ensure systems/pathways are in place to enable smooth transition between primary care and secondary mental health services.

Due to the nature of the role it is essential that applicants can travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Current professional registration with appropriate body in healthcare or social work.
• Evidence of Continuing Professional Development.
• Certificate in mentorship, teaching & assessing in clinical practice as appropriate to own profession
• If appropriate to professional registration, recognised sign-off mentor (or equivalent) for students or must be achieved within agreed timescale.
• Clinical Supervisor.
• Key skills in literacy, numeracy and ITQ level 2 (or equivalent)

Desirable

• If appropriate to professional registration, NMP (or willing to obtain)
• Leadership or management qualification
• Post-graduate qualification in a relevant area

Experience

Essential

• Significant experience working with people with mental ill health in a community setting.
• Working collaboratively with service users and their families/carers.
• Providing clinical supervision
• Mentoring students on practice placement experience.
• Working in a multi-disciplinary team
• Experience and involvement with quality improvement activities

Desirable

• Experience working in primary care.
• Experience working in a multiagency setting.
• Leadership or management experience

Knowledge

Essential

• Demonstrable knowledge to post- graduate level of evidence-based practice in caring for patients in the designated field.
• Knowledge of Stepped Care model.
• Understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act).
• Care Programme Approach and its application in practice.
• Detailed understanding of Safeguarding and its application in practice
• Clinical Risk Assessment and Management and its application in practice.
• Clinical Governance and its application in practice
• Research and development methodology.
• Understanding of psychological models of care and treatment
• Demonstrable knowledge and experience of delivering psycho- social interventions and approaches
• Contemporaneous knowledge of recent health and social care policy and guidance on implications for practice

Skills

Essential

• Communicate complex and sensitive information effectively to patients, carers/families and all members of the multidisciplinary team.
• Work effectively as part of a multidisciplinary team and undertake lead professional responsibilities.
• Work effectively across complex organisations, pathways and services
• Provide effective clinical supervision, teaching, training and assessing in clinical practice.
• Write reports.
• Use multimedia materials for presentations in professional settings.
• Use approved breakaway techniques (within agreed timescale).

Personal Attributes

Essential

• Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
• Compassionate in meeting the needs of vulnerable people and their families and carers.
• Able to engage with vulnerable people and work effectively in distressing and challenging circumstances.
• Able to work flexibly and co- operatively as part of a team
• Able to use own initiative and make decisions independently.
• Committed to continual quality and service improvement
• Self-aware and committed to professional and personal development.
• Committed to promoting a positive image of people with mental health conditions and learning disabilities
• Committed to promoting a positive image of the service.

Other Requirements

Essential

• Ability to travel independently in accordance with Trust policies and service need.
• This post is subject to a satisfactory Disclosure and Baring Service check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Mowbray Square Medical Centre

Myrtle Square

Harrogate

HG1 5AR

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)