Job description

Job responsibilities

• Deliver a regional specialist facial and body prosthetic, burns rehabilitation (scar management) service, implant service, and 3D design and modelling services; providing advice to consultant and medical staff on the pre-surgical/prosthetic treatment of patients; providing after care support and advice to this specialist group of patients.
• Contribute to service development and policy development of the Reconstructive Prosthetic and Bristol 3D Medical Centre services; implementing and aiding developmental changes to improve departmental practices and procedures.
• Deputise in the absence of the senior Reconstructive Scientist and Manager.
• Supervision and training of student Reconstructive Scientists and the teaching of staff from other disciplines i.e. junior medical staff training sessions.
• Daily use of IT skills for the work booking and tracking system, using North Bristol NHS Trust systems for patient management.
• Carry out clinical trials, equipment testing and research and development projects. Will be required to carry out formal research, development and audit programmes within the scope of Reconstructive Science and Technology.
• Manage own workload and clinical activity, developing treatment plans by interpreting patient data, present research and professional policy.
• Follow professional code of conduct.
• Responsible for accurate completion of patients' medical records, including correspondence with the referring Consultant and Medical and/or Dental Specialist.
• Assess referrals to the service from various surgical, medical and allied disciplines and action as necessary, in the best interest of patient care with regard to clinical need/priority, currently accepted best practice, social situations and resource availability.
• Responsible for planning, designing and executing unique prosthetic care pathways for patients.
• Responsible for arranging and attending joint clinics and case conferences with patients, consultants and their teams where prosthetic care is planned executed and/or modified.
• Observe and comply with the Medical Device Regulations (MDR) to ensure that the service performs all duties in accordance with its registration policy.
• Give professional/public presentations and scientific papers at national and international congresses and meetings, on behalf of North Bristol NHS Trust and the appropriate Professional Body, to profile and provide information about the Reconstructive Prosthetic Service and profession.
• Be responsible for and manage the safe use, handling and maintenance of specialised clinical and laboratory equipment and chemistry i.e. implant torque devices, airflow units, high speed cutting equipment, acids, monomeric liquids and evaporative solvents.
• Manage the day-to-day arrangements for the appropriate maintenance of equipment, building and engineering services.
• Undertake day-to-day stock control for consumable items and compile stock and non-stock requisition forms.
• Attend and complete any relevant mandatory and development training requirements.

Person Specification

Qualifications

Essential

• MSc Reconstructive Science or Craniofacial & Maxillofacial Tecnhology
• Registration with appropriate regulatory body

Skills

Essential

• To be able to demonstrate an ability and experience in producing a wide variety of complex prostheses and appliances required for Reconstructive Prosthetics Rehabilitation.
• Show willingness and ability to develop skills, knowledge and expertise in work and research

Desirable

• To be able to show post qualification experience and continued professional development.

Personal Qualities

Essential

• To be able to demonstrate good interpersonal skills and communicate effectively and empathetically with patients and carers.
• To be able to work in our team in addition to independent working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol 3D Medical Centre

Frenchay Beckspool Building

Bristol

BS16 1LE

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Oversee the day-to-day operations of the practice, supporting the Business Manager and ensuring staff meet their responsibilities. Provide leadership, line management, appraisals, recruitment, induction, training, and absence management for reception and administrative staff.
• Act as HR lead, ensuring compliance with policies and procedures, maintaining training and appraisal records, managing DBS checks, annual leave via TeamNet, and supporting staff development.
• Manage the clinical system and IT processes, including user access and security for EMIS Web. Support staff with searches, audits, templates, rotas, and resolve local IT issues.
• Lead governance and operational compliance, including significant events, audits, complaints management, risk management, health and safety, fire safety, COSHH, PAT testing, legionella, and waste management.
• Oversee premises, assets, insurance reports, smart card sponsorship, PPG meetings, and liaise with external stakeholders, deputising for the Business Manager when required.

No canvassing or recruitment agencies.

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills;
• Leadership and / or Management Qualification;

Desirable

• AMSPAR Qualification;

Experience

Essential

• Experience working with the general public;
• Experience working in a healthcare setting;
• Relevant health and safety experience;
• Experience in performance management, including appraisal writing, staff development, and disciplinary procedures;
• Experience in workforce planning.

Desirable

• Experience in leading multidisciplinary teams;
• NHS / Primary Care General Practice experience;
• Experience in producing agendas and minutes for meetings;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

45-47 Temple End

HIGH WYCOMBE

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications

Essential

• Degree in Engineering, Design, Materials or Biosciences

Desirable

• Research qualification (master or doctorate degree)

Experience

Essential

• Knowledge and experience with using a range of 3D printers and 3D design packages, including knowledge of rapid prototyping and manufacturing

Desirable

• Knowledge and basic understanding of the equipment and their processes within a dental and/or prosthetics laboratory

Skills

Desirable

• 3D design and manufacture using 3D software and a variety of 3D printers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol 3D Medical Centre, Frenchay Beckspool Building

Frenchay Park Road

Bristol

BS16 1LE

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Opening up and locking-up of Practice premises and maintaining security in accordance with Practice protocols
• Maintaining and monitoring the Practice appointments system
• Processing inbound and outbound telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Arranging recall of patients e.g. annual reviews
• Filing and retrieving paper records
• Liaise with the prescription hub in order to process repeat prescriptions in accordance with Practice guidelines
• Computer data entry / data allocation and collation; processing and recording information in accordance with Practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Scan documents
• Manage the charges for non NHS work undertaken by the practice including taking payment by cash / cheque / card
• Ensure tasks work cleared daily
• Efficiently communicate and handover information to colleagues at the end of your shift
• Providing clerical assistance to Practice and associated NHS staff
• Ordering, re-ordering and monitoring of stationery and other supplies in accordance with Practice guidelines
• Provision of refreshments for staff and visitors as required, loading and emptying the dishwasher and keeping the kitchen area clean and tidy
• Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
• Any other duties as reasonably requested
• Mentoring of new staff in induction programme
• To participate in mandatory training, IPDR, and personal development plans to learn new skills as part of self-development
• Cleaning of reception area
• Entering BP results onto the clinical system

Person Specification

Personal Attributes

Essential

• Adaptability and flexibility
• Accuracy
• Working as part of a team
• Ability to work under pressure
• Trustworthy and reliable

Experience

Essential

• Experience of patient or customer service, ideally customer-facing
• Experience of working in a telephone environment
• Experience of reception work

Desirable

• Previous NHS experience

Qualifications

Essential

• Demonstrates a good standard of written and spoken English

Desirable

• Minimum of 3 GCSEs or equivalent Grade C4 or above

Skills and Knowledge

Essential

• Customer service skills
• Good keyboard and IT skills literate with Microsoft Word and Outlook, and able to adapt to using third-party software
• Good written and verbal communication skills

Desirable

• Understanding of medical terminology
• Understanding of EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tyntesfield Medical Group

Address

Long Ashton Surgery

55, 57 Rayens Cross Rd

Long Ashton

Bristol

BS41 9DY

United Kingdom

Employer's website

https://www.tyntesfield.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

Temple End

High Wycombe

Buckinghamshire

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES:

To work closely with GPs and other primary care professionals, and maintain a deep understanding of local safeguarding processes, organisations and regulations.

Primary Key Responsibilities

• Oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with organisational safeguarding policies.
• Deliver induction safeguarding training to new PCN and practice staff.
• Support the maintenance of safeguarding and cause for concern registers, including ensuring the correct coding is added to patient records to aid clinicians in identifying those children and adults who are cause for concern.
• Prepare, draft and coordinate safeguarding reports and submissions on behalf of clinicians and safeguarding leads, ensuring information is submitted accurately and within required timescales.
• Support the Safeguarding Lead in coordinating communication, information sharing and safeguarding meetings with partner organisations, including health visitors, MASH, ICS safeguarding leads and social workers. This includes obtaining and collating relevant information, organising and attending meetings, recording actions, updating patient records and monitoring agreed follow-up actions in line with PCN safeguarding procedures.
• Add alerts to parent records and those who have a child on a safeguarding plan.
• Provide guidance on local safeguarding processes, policies and referral pathways within the scope of the role, escalating complex safeguarding concerns to the appropriate clinical Safeguarding Lead.
• Coordinate the gathering, collation and sharing of safeguarding information from partner organisations, including social care, health visitors, education providers, community services, mental health services and acute trusts, ensuring information is appropriately recorded, communicated to relevant clinicians and managed in accordance with safeguarding, information governance and PCN procedures.
• Respond to child protection meetings as advised by the organisations Safeguarding Lead, prepare appropriate documentation, and send apologies as necessary.
• Monitor DNAs for children regarding missed clinical appointments and refer to appropriate clinicians for follow-up (e.g., practice nurse, usual GP, Safeguarding Lead) in line with organisational safeguarding policies.
• Update alerts and warnings in the EMIS record according to organisational safeguarding protocols when safeguarding concerns are recorded.
• Be able to signpost staff to relevant agencies and assistance for all types of safeguarding and be aware of local resources and disseminate updates to colleagues.
• To participate in audits, service reviews and quality improvement activities as required.
• Maintain and develop knowledge of safeguarding processes, policies and guidance relevant to the role and support staff awareness of safeguarding responsibilities.
• To have regular safeguarding supervision and case reviews.
• Help practices ensure safeguarding policies and procedures are up to date and consistent with agreed best practices as defined by local and national guidelines.

Person Specification

Qualifications

Essential

• NVQ Level 3 in an appropriate discipline or equivalent qualification

Desirable

• Care planning and co-ordination qualification
• Safeguarding Training Children and Adults Level 3

Experience

Essential

• Experience working within a health or care sector
• Experience in organising meetings, preparing agendas and writing minutes
• Experience of working within a multi-disciplinary team
• Experience of coordinating meetings involving multiple agencies
• Experience of safeguarding in any capacity

Desirable

• Experience of direct contact with patients/service users and their carers or families

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newport & Central Primary Care Network

Address

Newport & Central PCN

5 Acorn Way

Shawbirch

Telford

TF5 0LW

United Kingdom

Employer's website

https://newportandcentralpcn.gpweb.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 21st August 2026

Closing date: 31st August 2026

Shortlisting date: 1st September 2026

Proposed Interview date: w/c 7th September 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment.
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department.
• Potential blood or body fluids exposure

Values

Essential

• We are kind
• We are open
• We are inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description and Person Specification attached.

Advertising Date: 21st August 2026

Closing Date: 11th September 2026

Shortlisting Date: 22nd September 2026

Proposed Interview date: TBC

Please note this vacancy may close early if a high number of applications is reached.

Person Specification

Qualifications

Essential

• Educated to GCSE Level or Equivalent Qualification/experience

Knowledge & Experience

Desirable

• Previous endoscope decontamination knowledge and experience

Skills

Essential

• IT Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston & St Helens Hospitals

Warrington Road

Prescot/St Helens

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This post is intended to be a portfolio undertaking for a GP with a special interest in mental health. You will not see physical health concerns during these clinics and will instead only see patients for mental health appointments. The emphasis will be on first contact mental health and patients making initial presentations for emerging mental health concerns. Appointments will be longer than the standard 15 minutes to allow for in-depth and holistic conversations regarding mental health presentations.

You will see patients presenting with depression, low mood, stress, anxiety, psychosis, eating disorders, obsessive compulsive disorder, personality disorder and/or addiction issues. Within appointments you will ascertain the best treatment or escalation plan which may include prescribing or onward referral to secondary care/voluntary sector services.

You will not see patients with learning disabilities or patients seeking ADHD/Autism Assessments. Patients with Autism/ADHD may be seen within these clinics for mental health comorbidities but will not be seen specifically for Autism/ADHD related problems. Patients requiring an annual serious mental illness health check are seen in a specialist clinic and this post is not expected to undertake these appointments.

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or JCPTGP
• Certificate of Completion of Training

Experience

Essential

• Full GMC Registration
• Appropriate defence indemnity
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently
• Working in a primary care environment
• Ability to work autonomously and as part of an MDT

Desirable

• Minimum of two years as a salaried GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Alban's Medical Centre

Address

26-28 St Alban's Crescent

Bournemouth

Dorset

BH8 9EW

United Kingdom

Employer's website

https://stalbansmc.co.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Person Specification

Qualifications

Essential

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Desirable

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Experience

Essential

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Desirable

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Limes Medical Centre

Address

Limes Avenue

Alfreton

Derbyshire

DE55 7DW

United Kingdom

Employer's website

https://limes-medicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Based: Mereside Medical Practices (StaploeMedical Centre, Cathedral MedicalCentreand Haddenham Surgery)

Basis: 37.5hrs per week Full-time

Salary: £52,999FTE pro rata for Part-time

Eligibility: You must be eligible to work in the UK, have access to a vehicle and be registered with the GPhC

About Us

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.

Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.

We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.

The Role

Over the last six years, our Clinical Pharmacy team have become a fundamental part of Mereside Medical Group Practices highly valued and appreciate by out GPs, Practice teams, and patients thanks to a track record of making a genuine difference to patient outcomes and GP workloads.

The team comprises four Clinical Pharmacists and three Pharmacy Technicians, working across three GP Practices - Cathedral Medical Centre in Ely, Haddenham Surgery, and Staploe Medical Centre in Soham.

Each Clinical Pharmacist is offered clinical supervision by a GP, and managerial supervision is offered by the Lead Pharmacist.

Your Responsibilities

Patient Care & Clinical Responsibilities

• Undertake clinical medication reviews and Structured Medication Reviews, including for care home residents and patients with long-term conditions.
• Deliver patient-facing consultations (face-to-face, telephone, or digital),providing medicines advice and managing referrals and acute queries, and assess minor conditions where appropriate.
• Offer safety-netting, lifestyle advice, and appropriate signposting.
• Work collaboratively within multidisciplinary teams to optimise patient care.

Medicines Optimisation & Prescribing

• Lead medicines optimisation to ensure safe, effective, and cost-efficient prescribing.
• Manage repeat prescribing and undertake medicines reconciliation to ensure safe transitions of care.
• Identify and manage prescribing risks and support reduction in avoidable medicines-related hospital admissions.

Clinical Governance, Quality & Safety

• Lead and support clinical audits, quality improvement, and service development.
• Use prescribing data to improve outcomes, manage high-risk patient cohorts, and implement local/national guidance.
• Support CQC compliance, incident reporting, and delivery of PCN DES, QOF, and public health priorities.

Leadership, Education & Services Development

• Provide clinical leadership, including support for Pharmacy Technicians and Practice staff.
• Support development and improvement of prescribing systems and services.

Information & Professional Responsibilities

• Maintain accurate clinical records and use digital platforms effectively.
• Maintain GPhC registration, CPD, and up-to-date clinical knowledge.
• Comply with governance requirements, including safeguarding, confidentiality, health and safety, and other mandatory training.

You should have or be:

• Current registration with the General Pharmaceutical Council
• Completion of an undergraduate degree in Pharmacy
• Hold or be willing to work towards an Independent Prescribing Qualification
• Minimum of 2 years as a Pharmacist
• Experience and awareness of common acute and long-term conditions that are likely to be seen in general practice
• Excellent communication skills
• Good understanding of primary care prescribing, medicines optimisation, clinical governance, and professional standards
• Able to identify and resolve risk management for long term conditions
• Demonstrate and understand conformity of relevant standards of practice
• Satisfactory DBS check and employment references

It would be an advantage if you also:

• Have an up-to-date professional Indemnity at a suitable level for area of work performed
• Further Qualification(s) in relevant Pharmaceutical or Pharmacological area
• In depth knowledge and understanding of the principles of evidence-based healthcare
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and health inequalities
• Can drive and has access to own vehicle

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

If you are interested in this role please send a CV and covering letter to:

[email protected]

Closing date: 24 July 2026 Please note we reserve the right to close this vacancy early.

Person Specification

Experience

Essential

• Currentregistrationwith the General Pharmaceutical Council
• Completion of an undergraduate degree in Pharmacy
• Hold or be willing to work towards anIndependentPrescribing Qualification
• Minimumof 2 years as aPharmacist
• Experience and awareness of common acute andlong-termconditions that are likely to be seen in general practice
• Excellent communication skills
• Good understanding of primary care prescribing, medicines optimisation, clinical governance, and professional standards
• Able toidentifyand resolve risk management for long term conditions
• Demonstrate and understand conformity of relevant standards of practice
• Satisfactory DBS check and employment references

Desirable

• Have an up-to-date professional Indemnity at a suitablelevelfor area of work performed
• Further Qualification(s) in relevant Pharmaceutical or Pharmacological area
• In depth knowledge andunderstandingof the principles ofevidence-basedhealthcare
• Understanding of the wider determinants of health, includingsocial,economicand environmental factors andtheirimpact on communities and health inequalities
• Can drive and has access to own vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mereside Medical Group

Address

Brewhouse Lane

Soham

Ely

Cambridgeshire

CB7 5JD

United Kingdom

Employer's website

https://www.meresidemedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for full details

• Provide autonomous clinical assessment, diagnosis, treatment and management of patients presenting with acute, urgent and minor illness conditions.
• Deliver safe and effective online, telephone and face-to-face consultations.
• Undertake comprehensive history taking, clinical examination, investigation and treatment planning.
• Prescribe safely and appropriately within scope of practice.
• Provide self-care advice, health promotion and preventative health interventions where appropriate.
• Refer patients to other healthcare professionals and services to ensure timely access to the most appropriate care.
• Support patients in navigating health and care services effectively.
• Maintain accurate, contemporaneous and legally compliant patient records using the clinical system.
• Ensure all assessments and clinical decisions are evidence-based and aligned to current standards and guidelines.

• Undertake home visits for housebound patients and those whose clinical needs cannot be met within a practice setting.
• Provide clinical assessment and management for patients residing in nursing and residential care homes.
• Support delivery of an alternative model to same-day GP home visits across the Partnership.

• Work collaboratively as part of a multidisciplinary team to deliver coordinated and patient-centred care.
• Communicate effectively with colleagues across primary, community, secondary and voluntary care organisations.
• Contribute to the development and implementation of new models of care and service delivery.
• Attend and contribute to multidisciplinary meetings and case discussions.
• Support innovation and service improvement initiatives that enhance patient care and access.

• Participate in clinical audit, service evaluation and quality improvement activities.
• Monitor, analyse and utilise clinical information and reports to improve patient outcomes.
• Recognise, document and report adverse incidents in accordance with organisational policies.
• Contribute to the promotion of patient safety, clinical effectiveness and organisational learning.
• Support compliance with clinical governance frameworks and quality standards.

Person Specification

Experience

Essential

• Evidence of advanced clinical assessment, diagnostic reasoning and decision-making skills.
• Significant post-registration clinical experience within Primary Care, Urgent Care, Out of Hours Services, Community Services, Walk-in Centres, Minor Injury Units or Emergency Care settings.
• Previous experience working within General Practice or a Primary Care Network.
• Experience in managing undifferentiated and acute presentations autonomously.
• Experience of telephone and digital consultations.
• Experience undertaking home visits and care home assessments.

Desirable

• Experience working within a Clinical Allocation Hub or similar triage environment.
• Experience leading service improvement, quality improvement or clinical audit projects.
• Experience supporting the education and development of healthcare professionals

Qualifications

Essential

• Registered Nurse, Paramedic, Pharmacist or Allied Health Professional with current registration with the NMC, HCPC or GPhC.
• Master's Degree in Advanced Clinical Practice (or equivalent advanced practice qualification).
• Independent Non-Medical Prescriber Qualification.

Desirable

• Additional specialist qualifications relevant to Primary Care or Urgent Care.
• Formal teaching, mentorship or clinical supervision qualification.
• Qualification in Minor Illness and/or Minor Injury Management

Qualities/Attributes

Essential

• Organised, able to prioritise, make decisions and meet targets/deadlines
• Good negotiation and advocacy skills
• Good team member
• Willingness to embrace change to meet the short and long term needs of the practice
• Leadership qualities
• Personable - good role model
• Able to work under pressure
• Flexibility and adaptive in approach
• Reflective practitioner
• Self-motivated and able to use own initiative

Other

Essential

• Experience with using Word and Excel
• Knowledge of EMIS clinical systems

Knowledge and Skills

Essential

• Sound understanding of Primary Care services and pathways.
• Knowledge of clinical governance, risk management and safeguarding principles.
• Knowledge of evidence-based practice and professional standards.
• Advanced clinical assessment and diagnostic skills.
• Ability to assess, diagnose and manage a broad range of acute and urgent presentations.
• Ability to prescribe safely and effectively within scope of practice.
• Ability to identify clinical risk and act appropriately.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with patients, carers and colleagues.
• Ability to handle sensitive and confidential information appropriately.
• Patient-focused and committed to delivering high-quality care.
• Able to work independently and make autonomous clinical decisions.
• Flexible, adaptable and resilient.
• Strong organisational and time management skills.
• Demonstrates professionalism, integrity and accountability.

Desirable

• Understanding of current Primary Care Network priorities and service development.
• Knowledge of population health management and preventative healthcare initiatives.
• Experience of participating in research or service evaluation activities.
• Advanced skills in urgent care and minor illness management.
• Skills in managing complex and long-term conditions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Middlewood Partnership

Address

Priorslegh Medical Centre

Park Lane

Poynton

Stockport

Cheshire

SK12 1GP

United Kingdom

Employer's website

https://middlewoodpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

• Undertake Primary Healthcare (PHC) clinics for Military and entitled personnel.
• Examinations and Occupational Health (OH) fitness for work assessments within the locum doctors scope of experience and qualification.
• To inform the local medical authority of any case that may affect a servicepersons ability to undertake their duties.
• To complete reports and documentation in accordance with MOD policy or the requirements of any other government department.
• To attend individual management reviews or case conferences with Primary Healthcare (PHC) and/or line management as required.

Person Specification

Qualifications

Essential

• Essential requirements/ Qualifications/ Experience:
• Registration with the General Medical Council both on the main register and on the General Medical Council (GMC) GP Register without Restrictions.
• Must have a current, satisfactory in date annual appraisal in line with the requirements of the General Medical Councils (GMCs) Good Medical Practice (GMP).
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.
• Must be on the UK NHS Performers List and provide an NHS Performer number.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

Oakham

Leicestershire

LE15 7BX

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities

• Provide one-to-one and group health coaching support for people with one or more long-term conditions, based on what is important to them, with the aim of: improving peoples knowledge, skills, confidence in managing their condition/s, empowering people to manage their own health and improve their health outcomes.and support them in making changes in their health related behaviour.
• Manage and prioritise a caseload, in accordance with the needs, priorities and support required by individuals in the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the health and wellbeing coach role e.g. when there is a mental health need requiring the patient to be referred to an appropriately qualified practitioner.
• Work as part of a multidisciplinary multi-agency team to promote health coaching and to be ambassadors for Personalised Care and Supported Self-Management, modelling the coaching approach in their work.
• Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the Health and Well-being Coach role, how to refer to them, and which patients may particularly benefit from health coaching.
• Support local health, social care and voluntary sector professionals to make appropriate referrals to the service. Promote and raise awareness of the health coaching service particularly to groups and communities that experience barriers to access.
• Attend and contribute to team, practice, and PCN meetings and events as required by the service.
• Work flexibly, adapting to the needs of the service and client group while maintaining the integrity of the role.
• Contribute to and take part in health coaching train-the-trainer workshops in order to spread health coaching skills to support a mindset shift among staff in how they have conversations, integrating a health coaching approach into how they work with people and each other, and to strengthen a shift towards enabling a compassionate and coaching culture in their organisation.
• Collect service user experience and impact of health coaching as part of the delivery of personalised care. Participate and collect information that measures the impact of health coaching as an intervention that supports embedding personalised care into local health systems e.g. collect data entry relating to the health coaching activity in GP, Local Authority, and hospital clinical systems or other systems, as required.

Key Tasks

Provide personalised support

• Meet people on a one-to-one or group consultation basis, by phone, video conference, or face-to-face.
• Give people time to tell their stories and focus on what matters to the person.
• Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices.
• Work from a strength-based approach focusing on a persons assets.
• Use a structured framework/model approach to coach individuals across a series of sessions to: identify whats important to them; set personal goals and appropriate steps; build skills and confidence to achieve goals; and use problem-solving to work through challenges.
• Work with the principles of self-management to actively support:

Shared decision making with healthcare professionals.

Effective engagement with personalised health and care plans.

proactive engagement with self-management education and peer support;

Proactive engagement with self-management education and peer support.

Proactive engagement with social prescribing, connecting people to community-based activities which support their health and wellbeing.

Proactive engagement with individually sourced activities and support.

Access to a care-coordinator and/or a personal health budget, where needed.

Referrals

• Promote health coaching, its role in supported self-management as a part of personalised care, in addressing health inequalities and the wider determinants of health.
• As part of the PCN multidisciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant multidisciplinary meetings, giving information and feedback on health coaching.
• Be proactive in developing strong links with all local organisations to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
• Work in partnership with local agencies to raise awareness of health coaching and how improving peoples knowledge, confidence, skills can enable them to improve their ability to manage their long-term conditions and reduce reliance on clinical services.
• Provide referral organisations with regular updates about health coaching, including information on how to encourage appropriate referrals.
• Seek regular feedback about the quality of service and impact of health coaching on referral agencies.
• Be proactive in encouraging equality and inclusion and case-finding, through self-referrals and connecting with all diverse local communities, particularly those communities that statutory bodies may find hard to reach.

General Tasks

Gathering and Reporting Information

• Work sensitively with people, their families and carers to gather key information, enabling tracking of the impact of health coaching on their health and well-being.
• Encourage people, their families and carers to provide feedback and to share their stories about the impact of health coaching on their lives.
• Support referral organisations to provide appropriate information about the person they are referring. Provide appropriate feedback to referral agencies about the people they referred.
• Work closely within the multidisciplinary team and with GP practices within the PCN to ensure that the relevant SNOMED codes to record activity are inputted into clinical systems (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.

Supervision/ Professional development

• Have access to relevant GPs to discuss patient related concerns, and be supported to follow appropriate safeguarding procedures.
• Have access to individual and group coaching supervision from a suitably qualified or experienced health coaching supervisor.
• Know and adhere to organisational policies and procedures, including confidentiality, safeguarding, vulnerable adults, lone working, information governance, equality, diversity and inclusion training and health and safety.

Miscellaneous

• Establish strong working relationships with GPs and practice teams and work collaboratively with other Health and Well-being Coaches, Care Coordinators and Social Prescribing Link Workers, supporting each other, respecting each others views and meeting regularly as a team.
• Act as a champion for health coaching as a part of the PCNs personalised care offer for patients and organisations.
• Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.
• Identify opportunities and gaps in the service - and review risks and issues that could impact on service delivery - and provide feedback to continually improve the service and contribute to business planning.
• Contribute to the development of policies and plans relating to equality, diversity and health inequalities.
• Work in accordance with the practices and PCNs policies and procedures.
• Contribute to the wider aims and objectives of the PCN to improve and support Primary Care.

Person Specification

Experience

Essential

• Demonstrable skills in supporting behaviour change.
• IT literate, including ability to use all Microsoft platforms (Outlook, Word, Excel, Teams, Powerpoint etc).
• Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality.
• Able to work as part of a team.
• Excellent organisational and administration skills
• Working in a multi-disciplinary setting where influence and negotiation is required.
• Knowledge/familiarity with medical terminology.
• Working in a busy and demanding environment whilst delivering in a timely manner.
• Understanding of current issues facing the NHS.

Desirable

• A minimum of two years Primary Care experience.
• Experience of EMIS Web and other clinical systems such as AccuRX.
• Experience of using coaching approaches/frameworks and models or
• other helping strategies e.g. Motivational Interviewing.
• An understanding of the psychophysiology model of health and the social determinants of health.
• Experience of successful partnership working across statutory, voluntary and community sector.

Qualifications

Essential

• Be willing to attend training with a non-clinical Supported self management health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals.

Desirable

• Coaching/counselling qualification/experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical Supported Self-Management (SSM) Health Coaching through a PCI-accredited organisation.

Personal qualities and attributes

Essential

• Kind, reflective and self-aware.
• Demonstrates their belief that people have untapped resources within them that can only be unleashed by providing a non-judgemental and empowering service.
• Starts with what is working well and takes an asset-based approach (able to work from strengths) in all their interactions with people, colleagues and the communities we serve.
• Excellent communicator and influencer (able to build rapport with people easily).
• Operates with integrity and openness.
• Values diversity and difference.
• Understanding of and commitment to equality of opportunity and good working relationships.
• Commitment to continuous learning and development.
• Commitment to and focused on quality, promotes high standards in all they do.

Skills and knowledge

Essential

• A good understanding of the evidence base and development of self-management in the UK Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available.
• Understanding how to apply health coaching in group settings.
• Able to work within a psychophysiology model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting,problem solving.
• Demonstrable skills in supporting behaviour change.
• Excellent group and one-to-one facilitation skills including conflict resolution.
• Skilled in active and reflective listening, building trust and rapport quickly.
• Good people management skills.
• Ability to work with minimal supervision and act decisively and ask for help when needed.
• Excellent communication and presentation skills.
• Proficient in Microsoft Office and web-based services.
• Ability to travel across multiple sites.

Desirable

• Proficient speaker of another language to aid communication with people in the community for whom English is a second language.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Sedgemoor PCN

Address

Axbridge & Wedmore Medical Practice

The Surgery, Houlgate Way,

Axbridge,

Somerset

BS26 2BJ

United Kingdom

Job description

Job responsibilities

Multi-Disciplinary Teams

• Overall responsibility for arranging the daily PCN led MDT meetings and the smooth running of integrated care within the team setting. A key role of the Care Coordinator is to ensure that all new referrals are identified, and information circulated to team members in advance of the meeting.
• Take notes of MDT meetings and disseminate; chase progress against actions identified in these meetings and ensure follow up where necessary.
• Manage reporting required and associated within the NHSE DES specifications for required services.

Patient Identification.Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care

• Receive and collate information from transfers of care (including hospital admissions and discharges) plus out of hours calls and present this information to the MDT as required.
• Liaise with service providers and clinicians to identify frequent flyers, and new service users utilising risk stratification tools provided and present this information to the daily MDT meetings.
• Support the completion of new referrals by checking criteria, and where criteria have been met, direct referral to the MDT.
• Signpost team members, service users and carers to relevant services.

Direct patient facing work

• Support with the administration and patient management of the Community Investigation Hub, which provides a number of medical services for our patients within our neighbourhood.
• Manage a caseload of patients identified through the MDT or practice.
• Support patients to utilise decision aids in preparation for a shared decision-making conversation.
• Holistically bring together all of a persons identified care and support needs and explore options to meet these within a single personalised care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person.
• Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.
• Support people to take up training and employment, and to access appropriate benefits where eligible.
• Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and well-being, including through the use of the Patient Activation Measure.
• Assist people to access self-management education courses, peer support or interventions that support them in their health and well-being and increase their activation level.
• Explore and assist people to access personal health budgets where appropriate.
• Refer or liaise with the Health Coaches and Village Agents as appropriate.

Communication and collaborative working relationships

• Demonstrate ability to work as a member of a team.
• Can recognise personal limitations and refer to more appropriate colleague(s) when necessary.
• Actively work toward developing and maintaining effective working relationships both within and outside the PCN or group of PCNs.
• Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, Nurses, other practice staff and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations.
• Work with service users, PCN practices and partners e.g., Care Homes to ensure new referrals are logged and allocated.
• Develop excellent working relationships with all partners, wider service networks including the voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT.
• Act as a point of contact for residents, families, carers and professionals who visit the care home, such as MDT members and in-reach specialists.
• Meet regularly with the clinical lead and review case load and MDT function.
• Keep the MDT and OHP organisation abreast of good news stories.
• Provide background information about individuals for the daily MDT meetings.
• Communicate effectively with service users and their families/carers, and provide coordination across health and care services working closely with social prescribing link workers, health and well-being coaches, and other primary care professionals.
• Manage and prioritise workload on a daily basis and deal with the competing demands of the MDT.

Other responsibilities

• To act at all times in an anti-discriminatory manner.
• To be able to plan and respond to workload according to operational priorities.
• To support the delivery of these functions across wider locality areas where necessary.
• To undertake any training required to maintain competency including mandatory training.
• To contribute to, and work within a safe working environment.
• The Care Coordinator must at all times carry out duties and responsibilities with due regard to the GP Practices equal opportunity policies and procedures.
• The Care Coordinator is expected to take responsibility for self-development on a continuous basis, undertaking on-the-job training as required.
• The Care Coordinator must be aware of individual responsibilities under the Health and Safety at Work Act, and identify and report as necessary any untoward accident, incident or potentially hazardous environment.

Patient Care

• Communicate effectively and sensitively and use language appropriate to a patient and carer/relatives condition and level of understanding.
• Effectively use all methods of communication and be aware of and manage barriers to communication.
• Effectively recognise and manage challenging behaviours, carers and or relatives
• Provide information to patients, their carers and/or relatives on behalf of the team.
• The PCN will ensure the PCNs Care Coordinator can discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g., abuse, domestic violence and support with mental health) with a relevant GP.

Supporting Care Delivery

• Be the point of liaison for service users and interface with all health and social care professionals, including keeping everyone informed and updated.
• Follow through actions identified by the MDT including arranging tests, referrals, signposting, etc.
• Follow through with service users and others involved to ensure all services and care arrangements are in place.

Autonomy/Scope within Role

• The post holder will be required to work within clearly defined organisational protocols, policies and procedures.

Key Relationships

Key Working Relationships Internal

• Clinical Lead for the MDT.
• GPs and General practice teams within the PCN.
• PCN Care Coordinator Team Leader.
• PCN Manager.
• MDT members including but not exhaustive: Clinical Pharmacists, technicians, District Nurses, LARCH Team, OPMH, IRT, Adult Social Care, Paramedics, Social Prescribing Link Workers, Village Agents.

Key Working Relationships External

• GPs from neighbouring PCNs.
• Service providers.
• Social care.
• Voluntary services.
• Patients/service users.
• Carers/relatives.

Health and Safety/Risk Management

• The post-holder must comply at all times with the organisation and Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
• The post-holder will comply with the Data Protection Act (1984), The General Data Protection Regulations (2018) and the Access to Health Records Act (1990).
• The post-holder will comply with all necessary training requirements relevant to the role as identified by the organisation; in particular the post holder must complete the specified care coordinator training delivered by the Personalised Care Institute.

Equality and Diversity

• The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

• The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role.

Special Working Conditions

• The post-holder is required to travel independently between practice sites (where applicable), and to attend meetings etc. hosted by other agencies.

Person Specification

Qualifications

Essential

• GCSEs/Diploma/ HNC level (or relevant experience).
• Ongoing internal and external training to keep up to date with changes/ developments.

Desirable

• NVQ Level 3 Business Administration (or relevant experience).

Experience

Essential

• A minimum of two years Primary Care experience working with health professionals within administration or reception roles.
• Experience of EMIS Web and other clinical systems such as AccuRX and C the Signs.
• IT literate, including ability to use all Microsoft platforms (Outlook, Word, Excel, Teams, Powerpoint etc).
• Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality.
• Able to work as part of a team.
• Excellent organisational and administration skills
• Working in a multi-disciplinary setting where influence and negotiation is required.
• Knowledge/familiarity with medical terminology.
• Working in a busy and demanding environment whilst delivering in a timely manner.
• Understanding of current issues facing the NHS.

Desirable

• Understanding and experience of TeamNet.
• Able to use NHS Choices website effectively.
• Understanding of health and social care processes.

Values, Drivers and Motivators

Essential

• Willingness to undergo further training or development.
• Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in the future in line with changing priorities.
• Access to and ability to use transport as travel between sites across the county will be required for meetings and training.
• Willingness to undergo further training and development as the job develops.

Aptitude and Personal Qualities

Essential

• Professional attitude and assertive approach.
• Committed to development.
• Conscientious, hardworking and self- motivated to work with minimal supervision.
• Creative and tenacious in finding solutions to difficult problems.
• Ability to work with information, clinicians, social workers and managers.
• Ability to meet deadlines and work under pressure.
• Ability to engage and sustain relationships with all professionals, other organisations and service-users.
• Approachable and flexible.
• Honest and reliable.
• Enthusiastic.
• Sensitive to patients needs.
• Adaptable to change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Sedgemoor PCN

Address

Axbridge & Wedmore Medical Practice

The Surgery, Houlgate Way,

Axbridge,

Somerset

BS26 2BJ

United Kingdom

Job description

Job responsibilities

Please see attached job description for more information

With a total list size of 34,000 patients, and care and support collectively provided by 150 members of staff from four locations in three towns in Eastern Cheshire, we are now looking to increase our GP capacity. This is a unique opportunity to be part of, and contribute to, the development of new ways of working within a forward-thinking and transformed primary care organisation. We are looking for GPs who share our vision and who will want to contribute to shaping how we deliver care.

At Middlewood we are committed to:

Providing high quality, sustainable, General Practice care from premises in Bollington, Disley and Poynton

Providing services that are joined up with other health, social care and voluntary providers.

Retaining developing and supporting our staff.

Continuing to be at the forefront by offering excellence in education and training for inter-professional staff

Developing specialist services and care that are provided for patients registered with the practice across the geographical area of Bollington, Disley and Poynton.

Participating in research that is relevant and beneficial to our patients.

Becoming a recognised local employer offering a supportive and developmental working environment to grow new talent

We have a well-established team of clinicians including

Partner and Salaried GPs

Advanced Nurse Practitioners

Diabetes Specialist Nurses

Clinical Pharmacists and Pharmacy Technicians

Physician Associates

Paramedic

Social Prescribers

MSK Practitioners

Mental Health Practitioners

We work very closely with our community team and have established a shared visiting service with our district nurses. In addition, we have in place a single point of access (for telephone requests) and digital triage process where all clinical requests are allocated by a clinically-supported team based in our Clinical Hub.

We are keen to embrace the opportunities that the modern NHS provides, whilst meeting the challenges together through a more sustainable and evolving organisation and model of care.

This opportunity would suit GPs looking;

To gain experience of working in a different way, focussing on continuity, proactivity and teamwork

To gain experience of working within a PCN multi-disciplinary team

To develop skills in both core general practice and other specialist and leadership roles over time.

We welcome informal discussions and visits to our Practices. Please contact Debbie Whitmore at [email protected] if you would like to arrange these.

Job Description

The post-holder will be an important member of our clinical team and will provide high quality General Medical Services including dealing with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical Responsibilities:

• Undertake a variety of duties including face to face consultations, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• If required, support the Middlewood Prescribing Team with medication queries

When required support the Middlewood Immediate and Necessary Team (urgent care) and being part of our rota to support our clinical reception triage function.

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assess the health care needs of patients with undifferentiated and undiagnosed problems
• Screen patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, develop care plans for health and social well-being
• Record clear and contemporaneous consultation notes to agreed standards
• Collect data for audit purposes
• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Provide support, informal training and advice to other members of the team, as well as students and training on an ad-hoc basis.
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Maintain patients clinical records in line with the practice patient record system.
• Attending training and events organised by the practice or other agencies, where appropriate.
• Attend team meetings and other meetings as may be necessary
• To work within a team setting, with flexibility and due care for all members of staff.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

The list of duties in this job description is not exhaustive and is intended to outline the main activities of the postholder. Duties and responsibilities may be subject to change taking into account the development needs of and following full discussion with the postholder