Job description

Job responsibilities

Key areas of responsibility and accountability:

1. Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
2. Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
3. Provide information to patients and carers to enable them to make informed choices regarding care.
4. Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
5. Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
6. Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
7. Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
8. To undertake appropriate coordination of onward referrals.
9. Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
10. To attend as appropriate local MND Association Support Group meetings
11. To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
12. Maintain and update electronic patient records (EPR) where appropriate
13. To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
14. To receive and make referrals to the MND Association as appropriate.
15. To support the process of audit and service evaluation in collaboration with the MND Association.
16. To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.

Care Coordination:

1. Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
2. To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
3. To support, within the relevant care setting, those newly diagnosed with MND.
4. To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
5. To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
6. Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
7. Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
8. Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
9. Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.

Management:

1. Co-ordinate specialist care following the diagnosis of MND.
2. Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting as a point of reference and specialist advice for patients, families and health and social care professionals.
3. Be responsible for planning and development of services within the local area: identifying gaps in service, areas of good practice and ways to address service improvement.
4. Be responsible for the development and running of MND MDT clinics.
5. Facilitate a seamless service in partnership and collaboration with all multi and interdisciplinary agencies and persons involved.

Professional Development:

1. Maintain professional registration at all times.
2. Maintain excellent standards of documentation and be able to provide information regarding the present needs of people with MND.
3. Maintain evidenced continued professional development.
4. Attend annual MND Association Care Centre and Network Day, Regional Special interest groups and become an active member of the Associations Community of Practice.

Leadership:

1. Act as a positive role model and provide clinical leadership.
2. Demonstrate the highest professional standards and support the development of clinical expertise.
3. Lead the development of practice within post holders specific area of professional practice.
4. Establish and lead Multidisciplinary teams in order to provide a systematic and holistic approach to care and management of people with MND.
5. Provide effective local leadership and support of staff, planning and directing activities to provide optimal standards of care.
6. Support MDT staff to feel confident and competent in delivering care to people with MND.
7. Explore and develop local pathways to recognise unmet need.
8. Advise, initiate, facilitate and implement changes in clinical practice to meet policy or service development for specialist area, which may impact on other disciplines.

Communication:

1. Demonstrate excellent communication and organisational skills in balancing the demands of this unpredictable and complex condition.
2. Assess complex issues and facilitate decision-making relating to patient care, safety, treatment options and outcomes, and supervise others in doing this.
3. Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language and emotion.
4. Use skills (visual and auditory) to interpret the spoken word and understand patient dialogue, i.e. being empathic, patient and able to concentrate on the spoken word when patients struggle to form words and sentences.
5. Use advanced verbal and non-verbal communication skills to impart sensitive, complex and potentially distressing information to patients and carers regarding disease progression.
6. Communicate highly complex, sensitive information with people with MND and carers on MND to ensure their active involvement in the medical care planning, treatment delivery and informed consent process.
7. Assist people with MND, families and carers to develop understanding of MND promoting self-management.
8. Communicate in ways that empower patients to make informed choices about their health and care.
9. Provide specialist advice to a range of health care professionals within the scope of specialist practice.
10. Liaise with other members of the multidisciplinary team to achieve optimum levels of care in relation to specialised area of practice.
11. Access external networks with peers to share good practice.
12. Present highly complex and sensitive information within a variety of both formal and informal settings.
13. Build and maintain links with local professionals and voluntary services and develop expert knowledge of other local resources that can provide help and support with e.g. benefits and bereavement services.
14. Develop and maintain an up-to-date database of local resources that can meet the needs of people with MND and their families.

Leading Service development:

1. Work with partners and commissioners to review and streamline pathways for accessing appropriate care and interventions e.g. gastrostomy insertion, ensuring equity for patients across the region.
2. Working with partners, develop and implement pathways to ensure that all people with MND have timely access to genetic testing and access to disease modifying medication such as Tofersen if appropriate.
3. Deliver Training and education for patients/family and carers, and health care professionals (internally/externally) for complex case management, neuro-respiratory conditions and interventions.
4. Service evaluation - Collates and records quantitative and qualitative data to provide evidence of productivity, outcomes and quality, through audit and research
5. Work in liaison with the MND Association regarding grant, priorities, auditing.
6. Work in partnership with the MND Association on initiatives to develop and improve services to support people with MND, their families and carers.
7. Develops new skills in response to emerging knowledge and techniques.
8. Instigates and manages change within a complex environment and advising other clinicians, social care professionals, and voluntary agencies on the development of services for people with MND.
9. Develop, implement and evaluate policies relevant to own area of work and within the parameters of the MND Association objectives.
10. Establish working links with the MND Association to ensure access for patients and families to the local support offered through volunteers, branches and support groups.

Education and Training:

1. To proactively lead and develop knowledge and skills in others though formal and informal education.
2. To act as a senior clinical role model to other clinical staff in supporting the development of others, sharing advanced level knowledge and skills.
3. To lead the planning and delivery of high-quality education and training events including but not limited to topics like End-of-Life Care (EOLC), respiratory care for both internal and external provision.
4. To provide training and supervision for other staff members on the use of specialised equipment and develop supporting documentation for this.
5. Lead on submitting articles for publication to share improvement work.

Person Specification

Other

Essential

• Ability to travel across Coventry and Warwickshire
• Full clean driving licence and use of a car
• Ability to work flexibly where required
• The right to work in the UK

Skills and Attributes

Essential

• Highly organised with the ability to manage own workload and priorities
• Ability to manage complex information and caseloads
• Strong interpersonal skills with the ability to build relationships with a wide range of people
• Excellent communication skills both written and verbally
• Good IT skills with competency around using Microsoft packages and familiar with the use of databases
• High degree of motivation, commitment and the ability to use own initiative
• Ability to problem solve
• Leadership skills

Experience

Essential

• Significant post Registration experience in a relevant clinical area (Neurology, palliative care, or community Nursing)
• Knowledge and understanding of disease management and treatment of MND
• Experience of collaborating across healthcare, social care, and voluntary sectors
• Evidence of clinical leadership, service improvement, or quality assurance initiatives

Desirable

• Experience of service development and improvement

Qualifications

Essential

• Valid Registration with a professional body (e.g., NMC for Registered Nurses, HCPC for Allied Health professionals
• First Degree or equivalent

Desirable

• Post-Registration specialist training in neurology or palliative care
• Clinical Leadership Qualification
• Advanced Communication Skills certificate
• Masters degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Key areas of responsibility and accountability:

1. Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
2. Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
3. Provide information to patients and carers to enable them to make informed choices regarding care.
4. Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
5. Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
6. Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
7. Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
8. To undertake appropriate coordination of onward referrals.
9. Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
10. To attend as appropriate local MND Association Support Group meetings
11. To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
12. Maintain and update electronic patient records (EPR) where appropriate
13. To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
14. To receive and make referrals to the MND Association as appropriate.
15. To support the process of audit and service evaluation in collaboration with the MND Association.
16. To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.

Care Coordination:

1. Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
2. To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
3. To support, within the relevant care setting, those newly diagnosed with MND.
4. To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
5. To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
6. Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
7. Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
8. Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
9. Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.

Management:

1. Co-ordinate specialist care following the diagnosis of MND.
2. Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting as a point of reference and specialist advice for patients, families and health and social care professionals.
3. Be responsible for planning and development of services within the local area: identifying gaps in service, areas of good practice and ways to address service improvement.
4. Be responsible for the development and running of MND MDT clinics.
5. Facilitate a seamless service in partnership and collaboration with all multi and interdisciplinary agencies and persons involved.

Professional Development:

1. Maintain professional registration at all times.
2. Maintain excellent standards of documentation and be able to provide information regarding the present needs of people with MND.
3. Maintain evidenced continued professional development.
4. Attend annual MND Association Care Centre and Network Day, Regional Special interest groups and become an active member of the Associations Community of Practice.

Leadership:

1. Act as a positive role model and provide clinical leadership.
2. Demonstrate the highest professional standards and support the development of clinical expertise.
3. Lead the development of practice within post holders specific area of professional practice.
4. Establish and lead Multidisciplinary teams in order to provide a systematic and holistic approach to care and management of people with MND.
5. Provide effective local leadership and support of staff, planning and directing activities to provide optimal standards of care.
6. Support MDT staff to feel confident and competent in delivering care to people with MND.
7. Explore and develop local pathways to recognise unmet need.
8. Advise, initiate, facilitate and implement changes in clinical practice to meet policy or service development for specialist area, which may impact on other disciplines.

Communication:

1. Demonstrate excellent communication and organisational skills in balancing the demands of this unpredictable and complex condition.
2. Assess complex issues and facilitate decision-making relating to patient care, safety, treatment options and outcomes, and supervise others in doing this.
3. Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language and emotion.
4. Use skills (visual and auditory) to interpret the spoken word and understand patient dialogue, i.e. being empathic, patient and able to concentrate on the spoken word when patients struggle to form words and sentences.
5. Use advanced verbal and non-verbal communication skills to impart sensitive, complex and potentially distressing information to patients and carers regarding disease progression.
6. Communicate highly complex, sensitive information with people with MND and carers on MND to ensure their active involvement in the medical care planning, treatment delivery and informed consent process.
7. Assist people with MND, families and carers to develop understanding of MND promoting self-management.
8. Communicate in ways that empower patients to make informed choices about their health and care.
9. Provide specialist advice to a range of health care professionals within the scope of specialist practice.
10. Liaise with other members of the multidisciplinary team to achieve optimum levels of care in relation to specialised area of practice.
11. Access external networks with peers to share good practice.
12. Present highly complex and sensitive information within a variety of both formal and informal settings.
13. Build and maintain links with local professionals and voluntary services and develop expert knowledge of other local resources that can provide help and support with e.g. benefits and bereavement services.
14. Develop and maintain an up-to-date database of local resources that can meet the needs of people with MND and their families.

Leading Service development:

1. Work with partners and commissioners to review and streamline pathways for accessing appropriate care and interventions e.g. gastrostomy insertion, ensuring equity for patients across the region.
2. Working with partners, develop and implement pathways to ensure that all people with MND have timely access to genetic testing and access to disease modifying medication such as Tofersen if appropriate.
3. Deliver Training and education for patients/family and carers, and health care professionals (internally/externally) for complex case management, neuro-respiratory conditions and interventions.
4. Service evaluation - Collates and records quantitative and qualitative data to provide evidence of productivity, outcomes and quality, through audit and research
5. Work in liaison with the MND Association regarding grant, priorities, auditing.
6. Work in partnership with the MND Association on initiatives to develop and improve services to support people with MND, their families and carers.
7. Develops new skills in response to emerging knowledge and techniques.
8. Instigates and manages change within a complex environment and advising other clinicians, social care professionals, and voluntary agencies on the development of services for people with MND.
9. Develop, implement and evaluate policies relevant to own area of work and within the parameters of the MND Association objectives.
10. Establish working links with the MND Association to ensure access for patients and families to the local support offered through volunteers, branches and support groups.

Education and Training:

1. To proactively lead and develop knowledge and skills in others though formal and informal education.
2. To act as a senior clinical role model to other clinical staff in supporting the development of others, sharing advanced level knowledge and skills.
3. To lead the planning and delivery of high-quality education and training events including but not limited to topics like End-of-Life Care (EOLC), respiratory care for both internal and external provision.
4. To provide training and supervision for other staff members on the use of specialised equipment and develop supporting documentation for this.
5. Lead on submitting articles for publication to share improvement work.

Person Specification

Other

Essential

• Ability to travel across Coventry and Warwickshire
• Full clean driving licence and use of a car
• Ability to work flexibly where required
• The right to work in the UK

Skills and Attributes

Essential

• Highly organised with the ability to manage own workload and priorities
• Ability to manage complex information and caseloads
• Strong interpersonal skills with the ability to build relationships with a wide range of people
• Excellent communication skills both written and verbally
• Good IT skills with competency around using Microsoft packages and familiar with the use of databases
• High degree of motivation, commitment and the ability to use own initiative
• Ability to problem solve
• Leadership skills

Experience

Essential

• Significant post Registration experience in a relevant clinical area (Neurology, palliative care, or community Nursing)
• Knowledge and understanding of disease management and treatment of MND
• Experience of collaborating across healthcare, social care, and voluntary sectors
• Evidence of clinical leadership, service improvement, or quality assurance initiatives

Desirable

• Experience of service development and improvement

Qualifications

Essential

• Valid Registration with a professional body (e.g., NMC for Registered Nurses, HCPC for Allied Health professionals
• First Degree or equivalent

Desirable

• Post-Registration specialist training in neurology or palliative care
• Clinical Leadership Qualification
• Advanced Communication Skills certificate
• Masters degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Summary of the role:

• Working across both Inpatient Units, with a main base in Coventry, deploying at short notice to the Warwick inpatient unit, where staffing shortages and/or increase in patient acuity may arise. As an unassigned nurse (float), coordinate clinical activity across both inpatient units, providing expert support, advice and guidance to staff, and attending either unit as required to ensure safe, effective and responsive care delivery at night.
• To coordinate the assessment, planning and evaluation of individualised patient centred care. Facilitating a holistic approach; that is sensitive and responsive to the ever-changing needs of both patients and their carer. Providing clinical leadership in the absence of the Inpatient Unit Manager/Deputy ensuring an evidence-based approach is promoted at all times within a multidisciplinary team framework.
• Practice an approach that facilitates and fosters learning for students, junior staff and those on placement to Myton. Sharing expertise appropriately and supporting each learner to achieve their learning needs.

Myton Core Values:

Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day-to-day work.

Main Duties & Responsibilities:

1. Leadership and Management:

• Be clinically based on the inpatient unit with the highest level of patient acuity, complexity, dependency needs, or staffing pressures, ensuring visible clinical leadership and hands on support where it is most needed.
• Provide leadership, advice, guidance and hands-on clinical support to nursing and care staff working across both inpatient units during night shifts.
• Act as the primary point of contact for night staff requiring clinical, professional or operational support, promoting effective decision-making and problem-solving.
• Support the assessment, planning, delivery and evaluation of complex patient care, providing expert guidance in challenging clinical situations as they arise.
• Coordinate and manage out-of-hours clinical and operational escalations, liaising appropriately with the Senior Nurse and Doctor On-Call to ensure timely and effective responses.
• Promote and uphold safe, effective, evidence-based and person-centred care throughout the night.
• Facilitate effective communication and collaboration across both inpatient units, attending either unit as required to provide support, advice and clinical leadership.
• Support staff wellbeing, development and confidence by acting as a role model, mentor and resource for colleagues working overnight.
• Supporting patient flow, where appropriate, for example, emergency admissions/out of hours admission coordination, support teams to complete relevant discharge paperwork in order to support timely discharges.
• Monitoring and responding to deteriorating patients in line with their ceiling of care.
• Identifying and escalating risks relating to staffing, patient safety or service delivery.
• Supporting learning, development and reflective practice amongst night staff.
• Recognise patients, families and carers as partners in the care team. Promoting a person centred approach and working collaboratively with all members of the wider multi-disciplinary team.
• Promote a multi-disciplinary approach to care delivery which may include participating in MDT meetings, proactively preparing and presenting clinical information at handover, MDTs, case reviews etc.
• Participate in group reflective practice to support the professional and personal wellbeing and development of the team.
• Participate in the process of recruitment, induction and retention of staff and volunteers.
• Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory, providing, and receiving highly complex, sensitive or contentious information.
• Take responsibility for the Ward on a shift basis including the supervision of junior staff and students.
• Support the Unit Manager and Deputy in supporting the volunteers on the Ward ensuring effective communication is established and maintained.
• Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge co-ordinator.

2. Quality, Safety and Governance:

• Uphold and ensure compliance with the organisation's policies and procedures; ensuring all volunteers are clear in relation to their roles and responsibilities for Health and Safety, Infection prevention and control, Safeguarding Adults & Children, Data protection and other relevant policies.
• Utilise a range of communication skills to instruct, inform and negotiate in order to achieve active patient participation in their treatment programme; respecting their dignity, wishes and beliefs throughout all interventions.
• Take an active role in risk assessment, supporting implementation of strategies to minimise risk. Ensuring incidents and clinical adverse events and near misses are reported and assist in the investigation at clinical level through promotion of a no blame culture.
• Provide out of hours telephone support and advice for patients, relatives and external healthcare professionals regarding symptom control and psychological care and advice when required within sphere of responsibility and contact on-call Medical Consultant as appropriate.
• Verify death of patients, perform last offices, provide bereavement support for families and transfer deceased patients to the mortuary whilst ensuring the philosophy of the hospice is respected and maintained.
• Participate in clinical audit as required by the organisational requirements and the Clinical Governance agenda.
• Work in partnership with colleagues internally and externally to ensure that all information pertaining to the patients condition and care needs are communicated effectively and efficiently.
• Ensure that documentation is completed accurately and legibly in accordance with the organisation's information governance guidance and confidentiality is maintained using Caldecott Guidelines.
• Support a culture where the reporting of concerns, incidents and complaints are encouraged and documented promptly.

3. Training and Education:

• Support and participate in informal and formal programmes of education as required.
• Be responsible for own continued professional development, maintaining up to date evidence-based knowledge including an awareness of the national and local influences affecting palliative and end of life care.
• Ensure own compliance with mandatory training and professional development requirements, maintaining records of training and development undertaken for self in preparation for NMC revalidation.

General Responsibilities & Obligations of all Employees:

• Policies and Procedures: The post holder is required to have a good understanding of, and to comply with, all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.
• Volunteers: Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
• Confidentiality and Data protection: It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act 1974/1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.
• Infection Control: All employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
• Equality & Diversity: The post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.
• Health & Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.
• Safeguarding Vulnerable Adults and Children: Its the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
• Code of Conduct: Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.
• Review of Job Description: This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Person Specification

Other

Essential

• Flexible working hours
• Commitment to the Myton values
• Ability to work alone and as a member of a team
• Good IT skills
• Occupational Health Clearance
• Ability to travel between sites
• The right to work in the UK (we cannot provide sponsorship)

Accountability for Staff & Volunteers

Essential

• Experience of appraising and supporting junior staff members

Desirable

• Experience of working with volunteers

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent personal and communication skills
• Teaching and assessing skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful and imaginative
• Excellent role model
• Familiarity of systems for quality, clinical governance and clinical audit

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration
• Evidence of continual professional development and education

Desirable

• Specialist Qualification in Palliative Care
• Relevant specialist course, e.g. Palliative care / advanced communications.

Experience

Essential

• Significant post registration experience
• Experience of needs assessment / care planning
• Experience of Multi-disciplinary Team working
• Caring for patients at the end of life
• Experience of caring for patients and families with life limiting / life
• threatening conditions
• Good knowledge of assessment and symptom management

Desirable

• Experience caring for patients with complex health needs
• Experience working in palliative care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.

1. To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
2. Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
3. Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
4. Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
5. To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
6. Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
7. Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
8. Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
9. Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
10. Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
11. To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
12. To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
13. To ensure that high standards of nursing care are given and maintained.
14. Actively contribute to developing the service to enhance the care and support available to patients and families.
15. Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
16. To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
17. To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
18. Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
19. Work at all times in accordance with Myton policies, guidelines and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent interpersonal and communication skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful & imaginative
• Excellent role model
• Ability to critically analyse research and apply evidence-based practice
• Team player
• Good IT skills

Desirable

• Teaching and assessing skills

Other

Essential

• Flexibility with working hours
• Commitment to the Myton values
• The right to work in the UK (we cannot provide sponsorship)

Experience

Essential

• Post-registration experience
• Experience of needs assessment / care planning
• Experience of multidisciplinary team working
• Knowledge and understanding of safeguarding
• Familiar with systems for quality, clinical governance and clinical audit

Desirable

• Experience caring for patients with complex health needs
• Experience working in a palliative care setting
• Experience of caring for patients and families with life-limiting / life-threatening conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

The Myton Hospices

Myton Lane

WARWICK

CV34 6PX

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose:

Working as an integral part of the Clinical Administration team to contribute towards the smooth running of Myton Hospices Clinical Services by providing administrative support to clinical staff who are involved in caring for patients and their families. Promoting effectiveness and efficiency, acting as a resource for clinical staff, patients, their families, visitors and volunteers. To be shared point of contact for Medical Team.

Myton Core Values:

Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day to day work.

Main Duties & Responsibilities:

1. Support clinical administration across sites to meet operational requirements to ensure there is a core level of cross-cover between roles and that all key tasks are covered during colleague absences.
2. Provide cover for specific tasks in the absence of the Clinical Administration Manager, including responding to staff absences
3. Support Medical Team: Monitor and action the MytonMedicalStaffing inbox; monitor and update the Master Rota with leave, placement/visits etc; prepare and circulate the Weekly timetable, On Call Sheets and Handover Meeting; monitor and circulate the Myton Doctors patient feedback; Palliative Medicine Clinic - book room and complete tasks on clinical patient record; Caldicott/Subject Access Requests - support the Caldicott Guardian with the process of note redaction
4. Medical Team starters and leavers - Facilitate set up and inductions
5. Plan monthly South Warwickshire MND MDT and Coventry MND MDT meetings and manage patient letters post meeting
6. Medical Department Team meeting - Plan and maintain action log
7. Placements and Medical Student Visits - Co-ordinate, plan, raise invoices
8. Participating in the ongoing development of the patient electronic record system (EMIS). Supporting clinical staff with day-to-day system issues
9. Archive of Patient Paper Notes externally and internally in line with the Clinical Records Management Policy
10. Shared responsibilities with other Clinical Administrators: DWP forms and Private Medical Insurance requests; team handbook and any updates; filing and archiving of Hospice patient records both paper and electronic; assist clinical staff with troubleshooting patient system-based issues; support the clinical teams with the patient database when business continuity plan is initiated
11. Support the Clinical Administration Manager with work requested by the Director of Patient & Family Services and Clinical Directorate when required.
12. Accurately maintain patient records and the confidentiality of systems, both paper and electronic in accordance with the Data Protection regulations
13. Liaise with Palliative Care Teams, other Healthcare Professional /secretarial staff in the NHS to obtain information regarding patients
14. Any other duties commensurate with the post

(As we are a multi- site organisation some flexibility relating to place of work will berequired. We reserve the right to change the work base of our employees to meet our business needs.)

GENERAL RESPONSIBILITIES & OBLIGATIONS OF ALL EMPLOYEES

Policies and Procedures -The post holder is required to have a good understanding of and to comply with all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.

Volunteers - Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.

Confidentiality and Data protection - It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act 1974/1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.

Infection Control - Employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.

Equality & Diversity - Post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.

Health & Safety -Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.

Safeguarding Vulnerable Adults & Children- It's the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.

Code of Conduct -Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.

Review of Job Description - This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Person Specification

Skills and Attributes

Essential

• Ability to respond effectively to working alone or in a team
• Ability to engage others both at peer and a senior level
• Ability to use initiative
• Excellent communication skills including friendly and professional telephone manner
• Excellent time management skills
• Self- motivated, able to work autonomously and show initiative
• Efficient and with the ability to organise a diverse workload identifying and acting on priorities
• Proficient with IT and all Microsoft Office applications (Word, Excel,
• Outlook etc.)
• Ability to deal sensitively with patients and their families in sometimes distressing circumstances
• Team working skills
• Ability to adapt to change and have a flexible approach
• Conscientious and hardworking
• Ability and flexibility to travel to Myton Hospice sites as and when required

Desirable

• Experience with electronic patient record systems

Qualifications

Essential

• Good standard of general education including English and Maths at GCSE or equivalent level
• Minimum 2 years secretarial, PA or administrative experience

Desirable

• Secretarial, PA or Administration qualification
• RSA Level 2 / NVQ or equivalent

Experience

Essential

• Experience of providing effective administration support within a busy team in a clinical setting
• Understanding of patient confidentiality and handling confidential and patient sensitive data
• Supporting multiple people / teams within one role
• Knowledge of patient databases

Desirable

• Hospice or charity sector experience

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Myton Hospices

Address

Myton Lane

Warwick

Warwickshire

CV34 6PX

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Communication Skills and Working Relationships

Lead by example through presence, visibility and behaviours of compassion, inclusivity and the values of the Trust. Visit patients and staff in wards and departments regularly and offer appropriate existential/spiritual care as required.

Foster respect and understanding of the religious, spiritual and pastoral traditions and practices of the diverse communities the Trust serves and are represented in the workforce.

Liaise with other healthcare staff so that spiritual assessment and care form part of the continuum of care and attend multi-disciplinary meetings and department meetings as and when attendance is considered necessary.

Participate in disseminating information concerning healthcare to communities reducing obstacles, where religious and cultural considerations are involved.

Ensure the day-to-day continuity of services across all sites and the capability to maintain critical functions in response to unforeseen circumstances, unpredictable workloads, and staff shortages.

Represent chaplains at senior clinical, governance and strategic management meetings, and promote the role of chaplains within the Trust and in wider professional and health service networks.

Inform and influence relevant Trust-wide policies, guidelines and standards through contributing expert knowledge and professional experience.

Provide guidance and assurance to the Trust Patient Experience Group on matters relating to religious, spiritual and pastoral care for patients, families and staff.

Educate and advocate for the value of spirituality in health and wellbeing and the role of chaplains.

Educate healthcare staff in recognising and responding to patients spiritual needs and how to work effectively with chaplains.

Provide training and support to chaplaincy volunteers, students on placement and new chaplaincy colleagues as they join the team.

Ensure an inclusive approach to developing and delivering chaplaincy services

Develop and support a volunteering programme to enhance the experience of chaplaincy care and contributes to the relationship between Chaplaincy and local faith communities and belief groups.

Analytical and Judgement Skills

Prioritise workload of themselves and others, assess performance and provide clear constructive feedback to team members.

Drive professional development and service improvement and foster leadership at all levels to support excellence in patient care and service delivery.

Responsible for a total managed staff of 3.24 WTE

Manage the departments staff to high standards including the recruitment, induction, appraisal and development of staff.

Ensure that all aspects of staff management comply with Trust policies and relevant professional regulations including processes and procedures to ensure that staff are competent and safe practitioners.

Monitor, review and plan the departments workforce to meet the changing needs of the service and the strategic demands of the Trust.

Planning and Organisational Skills

Establish and maintain capable and resilient structures within the department that support staff in the delivery of services and provide clear lines of communication and accountability.

Promote staff wellbeing and chaplaincys 24/7 support in response to spiritual or emotional needs, especially in times of crisis (e.g. bereavement).

Nurture the chaplaincy team, providing opportunities for professional supervision and continuing professional development and training.

Conduct regular team meetings and regular reflective practice within the department.

Co-ordinate pastoral, spiritual and religious care across the Trust.

Make provision for the spiritual//existential/religious needs of all patients, family members, carers and staff, so that all are enabled to continue to practice their faith/beliefs in a health care setting.

Enable the Chaplaincy to act as a pastoral/spiritual/religious/ethical resource to the Trust, seeking opportunities to provide appropriate service and advice within the hospital.

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Management Responsibility

Ensure that the Chaplaincy Service meets all relevant service and professional standards including NHS England NHS Chaplaincy Guidelines and the Council for Professional Chaplains and Pastoral Carers Standards for Healthcare Chaplaincy Services.

Lead the profession in sustainable innovation that is informed by current evidence, diffuses fresh thinking and new ideas, and supports staff in developing best practice.

Support a culture of professional learning, reflexivity, and the continuous development of practice.

Ensure all staff within the chaplaincy service receive an annual appraisal and fulfil the requirements of mandatory training and all other relevant training necessary for safe and competent practice. Appraise directly line-managed chaplains and support their on-going professional and career development.

Demonstrate commitment to own professional development.

Respond to complaints and implement remedial action as appropriate in accordance with trust polices

Responsibility for Patient Care

Be readily available and supportive to relatives and patients, particularly those who are bereaved or struggling with diagnosis, and those who are close to the end of life, to ensure that sensitive, efficient, and appropriate pastoral or spiritual care is given at all times.

Provide specialised advice, and make provision for complex pastoral/spiritual/existential/religious support to patients and their relatives

Respond to the practical and existential needs arising from the impact of illness, death and dying on individuals and families. This includes being part of the teams delivering care to palliative and end of life patients, and those experiencing pregnancy and baby loss at any gestation.

To facilitate, when requested, visits to patients by their own faith leader

To ensure that self and members of the chaplaincy team have the knowledge and skills to act as keyworker, when required, in the event of the sudden unexpected death of an infant or child (SUDIC)

Be a part of the chaplaincy response within the Trusts major incident plans and response.

Person Specification

Qualifications

Essential

• Bachelor's degree (or equivalent) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology
• Endorsement to practise as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of Continued Professional Development relevant to healthcare chaplaincy to Council for Professional Chaplains and Pastoral Carers standards

Desirable

• Registration, or ability to be registered with the Council of Professional Chaplains & Pastoral Carers (formerly UKBHC). (It is not compulsory for Chaplains to be registered with the Council for Professional Chaplains and Pastoral Carers but the Professional Standards Authority for Health and Social Care recommends choosing them from an Accredited Register.)
• Post graduate qualification or Masters, or equivalent post basic training or work experience with demonstrable outcomes of learning relevant to healthcare chaplaincy

Experience

Essential

• Minimum of 1600 hours of professionally supervised clinical practice as a designated healthcare chaplain that should include: on-call duties, pregnancy/baby loss, palliative and end of life care
• Experience of working with multi-faith and belief teams
• An understanding of the principles and practice of governance and/including safeguarding
• Engagement with audit, service evaluation or research

Skills

Essential

• Ability to offer spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Experience of managing staff/teams
• Ability to handle complex, sensitive and sometimes contentious information appropriately and to respond with empathy, honesty and reassurance
• Evidence of excellent interpersonal and communication skills, both written and spoken
• Keyboard skills and computer literate
• Proven ability to lead by example, to drive culture change and seek continuous improvement
• Evidence of strategic planning to assist the Trust to develop the service which meets the current spiritual needs of those we serve
• Experience of budgetary management

Personal Qualities

Essential

• Enhanced use of self in chaplaincy practice including emotional availability, cultural humility, appropriate self disclosure, positive use of power and authority, and clear and responsible boundaries
• To be trustworthy, showing careful attention to the individual and specific needs of those in their care, and have an approach that values and affirms the right of those outside the chaplain's own tradition to practice their beliefs appropriately.
• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in one's one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Knowledge, Training and Expertise

Contribute to the development of spiritual healthcare in a multi-faith setting, being sensitive to and aware of the varying pastoral, spiritual and religious needs of diverse ethnic groups, and to assist staff on responding to their needs.

Assist and advise external partners, e.g. representatives of faith communities, in the pastoral care of their people while in hospital, and to receive information from them, always observing the rules of confidentiality by which every NHS employee is bound

Adhere to the Code of Professional Conduct (2024) of the Council for Professional Chaplains and Pastoral Carers (formerly UKBHC

Communication Skills and Working Relationships

Be an informed, visible, and active presence in the Trust, visiting wards or departments frequently; ensuring that the pastoral, spiritual and religious needs of patients, staff and relatives are met.

Communicate clearly and empathetically with patients, relatives and staff at all times.

Use advanced communication skills and inter-personal skills to give and receive complex information often in sensitive or intense situations, e.g. following receipt of bad news or where there may be barriers to understanding or acceptance

Work with the early pregnancy, maternity and neonatal teams to offer support to parents and families experiencing baby loss at any stage of gestation, or the care of extremely ill babies.

Actively offer a ministry of encouragement to staff and offer time and space for supportive listening and counsel when sought

Help patients, relatives and staff articulate their pastoral, spiritual or religious needs and identify resources to address them

Ensure that the prayer rooms, Chapel and Oasis are properly maintained and accessible to all.

Analytical and Judgement Skills

Contribute to education programs within the Trust to enhance understanding of spiritual, cultural, and religious needs of patients and staff

Provide support to members of multi-disciplinary teams engaged in pastoral and spiritual assessment or referral, to help this become a standard part of patient care

Planning and Organisational Skills

Plan and organise own workload

Ensure that suitable religious services, rites, and ceremonies are made available to all who require them, without discrimination and in consultation with ward staff and the patients religious community as appropriate.

Plan, organise and conduct adult contract funerals, baby funerals (at any stage of gestation) thanksgiving, memorial, and other services as required

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Attend appropriate meetings related to work, both inside and outside the Trust

Be a part of the Chaplaincy response within the Trusts major incident plans and response.

Management Responsibility

Supervise trainee chaplains and chaplaincy volunteers as required

Person Specification

Qualifications

Essential

• Bachelor's Degree (or equivalent work or life experience) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology.
• Endorsement to practice as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of annual continued professional development relevant to healthcare chaplaincy to UKBHC standards

Desirable

• Post-graduate qualification (or equivalent life or work experience or working towards) with demonstrable outcomes of learning relevant to healthcare chaplaincy
• Registration, or ability to be registered with the UKBHC
• Qualification (or working towards) in pastoral supervision (such as those recommended by APSE), coaching, management or leadership

Experience

Essential

• At least 2 years full time experience, or equivalent, of working as a designated healthcare chaplain

Desirable

• Experience of supervising volunteers

Skills

Essential

• Demonstrable knowledge of tenets of own faith/belief tradition
• Knowledge of and engagement with faith/belief traditions beyond own
• Evidence of proactive practice of CPD
• Knowledge of current research in healthcare chaplaincy
• Evidence of offering spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Evidence of reflecting critically on the practice and experience of providing pastoral care, and on finding/searching for meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement
• Evidence of the ability to manage time prioritizing workload including a commitment to continuity of service provision

Desirable

• Engagement with safeguarding, information governance, audit, service evaluation or research
• Training in research, audit and service evaluation
• Ability to deliver training at a variety of levels
• Ability to adapt ritual (which can come from a variety of sources) in an appropriate style to context in clinical environments
• Cultural competence and religious literacy in diverse religious, spiritual and pastoral traditions
• Ability to lead reflective practice
• Act as an informed theological/philosophical and ethical resource in complex pastoral and clinical situations
• Evidence of self-care to enhance resilience or manage stress - e.g. meditation, prayer, exercise, journalling, reflective supervision

Personal Qualities

Essential

• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in [pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in ones one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care
• Commitment to work within UKBHC Code of Conduct

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.

1. To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
2. Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
3. Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
4. Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
5. To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
6. Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
7. Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
8. Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
9. Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
10. Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
11. To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
12. To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
13. To ensure that high standards of nursing care are given and maintained.
14. Actively contribute to developing the service to enhance the care and support available to patients and families.
15. Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
16. To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
17. To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
18. Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
19. Work at all times in accordance with Myton policies, guidelines and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent interpersonal and communication skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful & imaginative
• Excellent role model
• Ability to critically analyse research and apply evidence-based practice
• Team player
• Good IT skills
• Commitment to the Myton values

Desirable

• Teaching and assessing skills

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)
• Flexibility with working hours

Experience

Essential

• Post-registration experience
• Experience of needs assessment / care planning
• Experience of multidisciplinary team working
• Knowledge and understanding of safeguarding
• Familiar with systems for quality, clinical governance and clinical audit

Desirable

• Experience caring for patients with complex health needs
• Experience working in a palliative care setting
• Experience of caring for patients and families with life-limiting / life-threatening conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Walsgrave

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.

1. To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
2. Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
3. Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
4. Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
5. To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
6. Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
7. Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
8. Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
9. Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
10. Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
11. To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
12. To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
13. To ensure that high standards of nursing care are given and maintained.
14. Actively contribute to developing the service to enhance the care and support available to patients and families.
15. Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
16. To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
17. To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
18. Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
19. Work at all times in accordance with Myton policies, guidelines and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent interpersonal and communication skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful & imaginative
• Excellent role model
• Ability to critically analyse research and apply evidence-based practice
• Team player
• Good IT skills
• Commitment to the Myton values

Desirable

• Teaching and assessing skills

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)
• Flexibility with working hours

Experience

Essential

• Post-registration experience
• Experience of needs assessment / care planning
• Experience of multidisciplinary team working
• Knowledge and understanding of safeguarding
• Familiar with systems for quality, clinical governance and clinical audit

Desirable

• Experience caring for patients with complex health needs
• Experience working in a palliative care setting
• Experience of caring for patients and families with life-limiting / life-threatening conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Walsgrave

COVENTRY

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Summary of the role:

• Working across both Inpatient Units, with a main base in Coventry, deploying at short notice to the Warwick inpatient unit, where staffing shortages and/or increase in patient acuity may arise. As an unassigned nurse (float), coordinate clinical activity across both inpatient units, providing expert support, advice and guidance to staff, and attending either unit as required to ensure safe, effective and responsive care delivery at night.
• To coordinate the assessment, planning and evaluation of individualised patient centred care. Facilitating a holistic approach; that is sensitive and responsive to the ever-changing needs of both patients and their carer. Providing clinical leadership in the absence of the Inpatient Unit Manager/Deputy ensuring an evidence-based approach is promoted at all times within a multidisciplinary team framework.
• Practice an approach that facilitates and fosters learning for students, junior staff and those on placement to Myton. Sharing expertise appropriately and supporting each learner to achieve their learning needs.

Myton Core Values:

Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day-to-day work.

Main Duties & Responsibilities:

1. Leadership and Management:

• Be clinically based on the inpatient unit with the highest level of patient acuity, complexity, dependency needs, or staffing pressures, ensuring visible clinical leadership and hands on support where it is most needed.
• Provide leadership, advice, guidance and hands-on clinical support to nursing and care staff working across both inpatient units during night shifts.
• Act as the primary point of contact for night staff requiring clinical, professional or operational support, promoting effective decision-making and problem-solving.
• Support the assessment, planning, delivery and evaluation of complex patient care, providing expert guidance in challenging clinical situations as they arise.
• Coordinate and manage out-of-hours clinical and operational escalations, liaising appropriately with the Senior Nurse and Doctor On-Call to ensure timely and effective responses.
• Promote and uphold safe, effective, evidence-based and person-centred care throughout the night.
• Facilitate effective communication and collaboration across both inpatient units, attending either unit as required to provide support, advice and clinical leadership.
• Support staff wellbeing, development and confidence by acting as a role model, mentor and resource for colleagues working overnight.
• Supporting patient flow, where appropriate, for example, emergency admissions/out of hours admission coordination, support teams to complete relevant discharge paperwork in order to support timely discharges.
• Monitoring and responding to deteriorating patients in line with their ceiling of care.
• Identifying and escalating risks relating to staffing, patient safety or service delivery.
• Supporting learning, development and reflective practice amongst night staff.
• Recognise patients, families and carers as partners in the care team. Promoting a person centred approach and working collaboratively with all members of the wider multi-disciplinary team.
• Promote a multi-disciplinary approach to care delivery which may include participating in MDT meetings, proactively preparing and presenting clinical information at handover, MDTs, case reviews etc.
• Participate in group reflective practice to support the professional and personal wellbeing and development of the team.
• Participate in the process of recruitment, induction and retention of staff and volunteers.
• Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory, providing, and receiving highly complex, sensitive or contentious information.
• Take responsibility for the Ward on a shift basis including the supervision of junior staff and students.
• Support the Unit Manager and Deputy in supporting the volunteers on the Ward ensuring effective communication is established and maintained.
• Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge co-ordinator.

2. Quality, Safety and Governance:

• Uphold and ensure compliance with the organisation's policies and procedures; ensuring all volunteers are clear in relation to their roles and responsibilities for Health and Safety, Infection prevention and control, Safeguarding Adults & Children, Data protection and other relevant policies.
• Utilise a range of communication skills to instruct, inform and negotiate in order to achieve active patient participation in their treatment programme; respecting their dignity, wishes and beliefs throughout all interventions.
• Take an active role in risk assessment, supporting implementation of strategies to minimise risk. Ensuring incidents and clinical adverse events and near misses are reported and assist in the investigation at clinical level through promotion of a no blame culture.
• Provide out of hours telephone support and advice for patients, relatives and external healthcare professionals regarding symptom control and psychological care and advice when required within sphere of responsibility and contact on-call Medical Consultant as appropriate.
• Verify death of patients, perform last offices, provide bereavement support for families and transfer deceased patients to the mortuary whilst ensuring the philosophy of the hospice is respected and maintained.
• Participate in clinical audit as required by the organisational requirements and the Clinical Governance agenda.
• Work in partnership with colleagues internally and externally to ensure that all information pertaining to the patients condition and care needs are communicated effectively and efficiently.
• Ensure that documentation is completed accurately and legibly in accordance with the organisation's information governance guidance and confidentiality is maintained using Caldecott Guidelines.
• Support a culture where the reporting of concerns, incidents and complaints are encouraged and documented promptly.

3. Training and Education:

• Support and participate in informal and formal programmes of education as required.
• Be responsible for own continued professional development, maintaining up to date evidence-based knowledge including an awareness of the national and local influences affecting palliative and end of life care.
• Ensure own compliance with mandatory training and professional development requirements, maintaining records of training and development undertaken for self in preparation for NMC revalidation.

General Responsibilities & Obligations of all Employees:

• Policies and Procedures: The post holder is required to have a good understanding of, and to comply with, all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.
• Volunteers: Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
• Confidentiality and Data protection: It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act 1974/1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.
• Infection Control: All employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
• Equality & Diversity: The post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.
• Health & Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.
• Safeguarding Vulnerable Adults and Children: Its the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
• Code of Conduct: Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.
• Review of Job Description: This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Person Specification

Other

Essential

• Flexible working hours
• Commitment to the Myton values
• Ability to work alone and as a member of a team
• Good IT skills
• Occupational Health Clearance
• Ability to travel between sites
• The right to work in the UK (we cannot provide sponsorship)

Accountability for Staff & Volunteers

Essential

• Experience of appraising and supporting junior staff members

Desirable

• Experience of working with volunteers

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent personal and communication skills
• Teaching and assessing skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful and imaginative
• Excellent role model
• Familiarity of systems for quality, clinical governance and clinical audit

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration
• Evidence of continual professional development and education

Desirable

• Specialist Qualification in Palliative Care
• Relevant specialist course, e.g. Palliative care / advanced communications.

Experience

Essential

• Significant post registration experience
• Experience of needs assessment / care planning
• Experience of Multi-disciplinary Team working
• Caring for patients at the end of life
• Experience of caring for patients and families with life limiting / life
• threatening conditions
• Good knowledge of assessment and symptom management

Desirable

• Experience caring for patients with complex health needs
• Experience working in palliative care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)