Job description

Job responsibilities

Reporting to: ANP Partner

Accountable to: ANP Partner

Hours of work: 37.5hrs

Contract type: Part-Time Full time

Role summary: Provide care to the practice patients, to include treatment, preventative care, screening, and patient education.

Location: North Leeds Medical Practice, Leeds

Annual leave: 27 days plus 8 days Bank Holiday. After 5 years service this entitlement increases to 29 days plus 8 days Bank holiday.

Salary:Negotiable, depending on qualifications and experience.

Job responsibilities:

Providing assessment, screening and treatment services and health education advice

Organise and co-ordinate the provision of nursing services for the practice, including management of patients with Long Term Conditions, vaccination and immunisations, cervical screening, general treatment room duties and any other duties as required by the practice within you professional competencies.

Advise patients on general health care and minor ailments with referral to GPs as necessary.

Supplies and equipment treatment room and other areas

In participation with the Lead Nurse, ensure the maintenance of equipment and stock levels relating to patient care.

Pathological specimens and investigatory procedures

Following appropriate training, undertake the collection, storage and despatch of pathological specimens including intravenous blood samples, swabs, smears etc. and ensure the cleanliness of any equipment used. Perform any investigatory procedures requested by the clinicians.

Administrative and professional responsibilities

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Ensure collection and maintenance of statistical information required for regular and ad hoc reports

Attend and participate in practice meetings as required

Assist in the formulation of practice philosophy, strategy and policy and develop appropriate protocols.

Research projects

Co-operate and participate as required in any research projects within the practice.

Student and staff education and training

Participate in the education and training of students of all disciplines and the induction of all members of practice staff with special responsibility for nursing staff.

Liaison

Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality.

Professional development

Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential;

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines.

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.

Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport.

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures including training, use, storage and disposal.

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers.

Routine management of own team / team areas, and maintenance of work space standards.

Maintenance of sterile environments.

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of individuals rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk;

Assess own performance and take accountability for own actions, either directly or under supervision;

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;

Work effectively with individuals in other agencies to meet patients needs;

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members;

Communicate effectively with patients and carers;

Recognize individuals needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

Carry out your duties in a manner consistent with the Practices values of Everyone Counts, Working Together, Delivering Quality and Embracing Change.

You are expected to demonstrate these values in your daytoday work, including how you interact with patients, colleagues and external partners.

Comply with any related policies, procedures and codes of conduct as may be updated from time to time.

Discuss with other team members how the policies, standards and guidelines will affect their own work;

Participate in audits where appropriate.

Person Specification

Experience

Essential

• Experience of working within a nursing team Experience of dealing with vulnerable patients
• Experience of working in primary care Experience of working in a GP practice

Qualifications

Essential

• NMC Level1 Commitment to Professional development Minimum 1 year post-registration experience Good time management skills, ability to manage workload Ability to work unsupervised Ability to drive 2 site working and HVs High level of self-awareness Reliability Flexibility Ability to deal with exposure to distressing circumstances or highly emotional events. Ability to cope with aggressive behaviours Be well motivated Work well as a member of a multi-disciplinary team Ability to work under pressure A willingness to learn new skills and be open to new ways of working

Desirable

• CVD, Respiratory + Diabetes qualifications Cytology, Childhood + travel Immunisations Independent Prescribing Qualification Clinical Supervision experience Experience in Primary Care setting Leadership Skills IT literacy or willing to learn Experience in implementing new protocols and clinical guidelines Experience of mentoring students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The North Leeds Medical Practice

Address

355 Harrogate Road

Leeds

LS17 6PZ

United Kingdom

Employer's website

https://www.northleedsmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assisting PCN Occupational Therapy Team in the provision of high-quality service to patients.

Support the PCN Occupational Therapy Team with day-to-day administration duties relating to their patient caseloads.

Monitor referrals into the service and book appointments as necessary.

Complete documentation as per PCN guidelines and Information Governance requirements, e.g. Data Protection.

To contact patients by SMS, telephone, email and/or letter to update them regarding progress of referrals.

Monitor and action the OT Team email account and team member Task Lists within SystmOne and EMIS.

Carry out basic assessments and information gathering such as falls risk screen as required training will be given.

Support patients to use decision aids in preparation for a shared decision-making conversation.

Possibility of training to assist with basic equipment fitting.

Provide clinical and non-clinical information as appropriate to other services.

To generate, monitor and follow up referrals to third party organisations including hospitals, community health services and third-party organisation for updates on patients, chasing referrals and advising on any relevant changes in patients' condition as directed by PCN Occupational Therapy Team Members.

Identify, escalate, and report any safeguarding, clinical, or operational concerns to the Occupation Therapists, PCN or member Practice Management Teams in a timely and professional manner.

Complete Patient feedback forms and outcome measures.

Support the production and implementation of new working processes within the service to optimise the quality of patient care.

Contribute to project work and service improvement initiatives, collaborating across teams to support continuous improvement and efficient care delivery.

Scan documents onto SystmOne and EMIS and forwarding these to the appropriate clinician.

Run patient searches using the practice Clinical Systems to identify patient groups.

Contributing to evaluation/audit and clinical standard-setting within the organisation.

Proactively provide feedback to the PCN Management Team when patient care and service provision is impacted by changes to the PCNs policies, either negative or positive, to support the continual development of the PCN.

Represent the organisation positively and professionally, behaving as an ambassador for the PCN by always displaying the organisations values and levels of expected professionalism.

Awareness of, and compliance with, all relevant PCN and Practice policies/guidelines and procedures.

Complete all necessary statutory and mandatory training modules as required and attend additional training and events organised by the service or other agencies, where appropriate.

Duties will vary from time to time under the direction of the PCN Management Team dependent on current and evolving PCN workload and staffing levels.

Person Specification

Qualifications

Essential

• Educated to at least GCSE level or equivalent

Desirable

• NVQ 3 or equivalent and/or relevant first level professional qualification

Knowledge, Experience, Skills and Competencies

Essential

• Good technical literacy of Microsoft Office Applications e.g. Word, Excel, Teams etc. Strong, confident IT skills; able to use relevant Office packages (Word, Excel, Databases and Outlook for e-mail/calendar) and Databases (patient information).
• Experience working with the general public
• Excellent administrative skills working under own initiative

Desirable

• Knowledge of and use of Clinical Patient Record Systems eg, SystmOne, EMIS etc.
• Be aware of data protection (GDPR) and Information Governance and the importance of adhering to confidentiality policy and procedure
• Experience of working with multi-disciplinary teams
• Demonstrable experience of effective planning and organisational skills to deliver targets to deadlines, sometimes under pressure

Personal qualities and attributes

Essential

• Ability to co-ordinate and prioritise workload; skills in organisation and effective time management
• Ability to multi-task as well as be self-disciplined and highly motivated
• Conscientious, hardworking - able to work with minimal supervision
• Ability to work as part of a team of a diverse and widespread team
• Demonstrate understanding and commitment to equal opportunities and diversity
• Have access to a car and be in possession of a full current driving license with appropriate business level insurance cover appropriate

Communication

Essential

• Excellent verbal communication skills and interpersonal skills with the ability to communicate effectively at all levels including customers, patients and carers, specialist services, GPs and colleagues.
• Experience in and comfortable with one-to-one contact with people over the telephone and in person
• Excellent written communication skills with
• experience in report writing and presentations

Desirable

• Language skills e.g. Urdu, Polish, BSL, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central North Leeds Primary Care Network Ltd

Address

Shadwell Medical Centre

137 Shadwell Lane

Leeds

West Yorkshire

LS17 8AE

United Kingdom

Employer's website

https://www.centralnorthleedspcn.co.uk/ (Opens in a new tab)