Job description

Job responsibilities

The post-holder will manage a clinical caseload and deal with a wide range of health needs in a primary care setting, working as part of the practice team, delivering a high standard of clinical care to patients registered and attending the GP practice.

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list (with no conditions preventing working or restrictions on practice) and engaged in regular clinical work MRCGP examination or equivalent experience.

Desirable

• Minor Surgery
• Joint Injections

Experience

Essential

• Good organisational and IT skills desirable.
• Will have excellent interpersonal skills and be committed to working as part of a team.
• Will have excellent communication skills, both written and verbal.
• Clear commitment to delivering quality and patient focused services. Record of on-going CPD and learning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Oaks Medical Centre

Address

199 Shady Lane

Birmingham

B44 9ER

United Kingdom

Employer's website

https://theoaksmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensure efficient running of appointment system. Be aware of flow of patients into consulting rooms and advise patients regarding any potential delays.

Help coordinate urgent on the day appointments for patients either by assisting with the online forms or walk-in emergencies.

Respond to all queries and requests for assistance from patients and other visitors.

Participate in Care Navigation, which involves signposting patient to more appropriate health care services.

Take and process new patient registrations.

Safely take samples from patients as per the Sample Handing protocol.

Take subject access requests from patients.

Set up online user accounts.

Ensure that you are familiar with the appointment systems being used for the practice and Primary Care Network appointments.

Book appointments for long term condition recalls as per the patients needs.

Process patient information such as notifications of deaths as per practice protocols.

Receive and transfer telephone calls. Ensure accurate messages are transcribed to the relevant recipient.

To assist with the Practices clerical work as required. This may involve clinical data entry onto the computer, scanning of documents, issuing mail-merge letters, recording and extracting data for audit purposes.

To retrieve and advise patients of their tests results.

To provide holiday and sickness cover for colleagues as required.

This list is not exhaustive and other duties relative to the role may apply.

Person Specification

Qualifications

Essential

• Formal qualifications are not essential.
• Must be smart, polite and confident.
• Must be able to cope under pressure.
• Must be able to use initiative and understand when it is appropriate to do so.
• Have good time management and the ability to work to deadlines.
• Must be well organised and able to follow procedures and guidelines consistently and effectively.
• Must be able to deal with the public and colleagues sensitively and effectively, and have a clear telephone manner.
• Must be articulate and display excellent communications skills.
• Must be able to respect confidentiality.
• Must have a good attendance record
• Have great interpersonal skills.
• Must be computer literate and comfortable with technology, or feel confident to learn these skills.

Desirable

• Desirable
• Previous experience in a busy office environment.
• Previous experience of working in a busy, health environment.
• NVQ Level 2 in Customer Service or equivalent.
• Previous experience of working in a GP or similar setting.

Employer details

Employer name

The Oaks Medical Centre

Address

The Oaks Medical Centre

Hull

East Riding of Yorkshire

HU4 6RF

United Kingdom

Employer's website

https://www.theoaksmedicalcentre.nhs.uk (Opens in a new tab)