Job description

Job responsibilities

Clinical Care

• Deliver high-quality palliative and end-of-life care, focusing on physical, psychological, emotional, and spiritual needs.
• Undertake holistic assessments and develop personalised care plans in collaboration with patients, families, and the wider team.
• Provide expert symptom management under the guidance of the Senior Nurse.
• Administer medications safely and in accordance with legal and organisational policies.
• Coordinate and prioritise your caseload, ensuring continuity and responsiveness of care.
• Escalate complex clinical issues appropriately and contribute to clinical decision-making.

• Support the supervision and development of junior colleagues, students, and volunteers.
• Act as a positive role model and contribute to a compassionate team culture.
• Deputise for Senior Nurses as required, including accepting referrals and supporting handovers.
• Share knowledge and promote best practice within the team through mentorship and peer learning.

• Build trusting, therapeutic relationships with patients and their families, supporting them through times of distress and uncertainty.
• Act as an advocate for patients, ensuring their preferences and dignity are always respected.
• Signpost families to additional support services as needed, offering information and reassurance.

• Participate in clinical audits, reflective practice, and quality improvement activities.
• Comply with all Rotherham Hospice policies, procedures, and safeguarding protocols.
• Report incidents, near-misses, or concerns in line with Hospice policy, and contribute to a culture of openness and learning.
• Contribute to service development through feedback, innovation, and change initiatives.

Person Specification

Skills and Abilities

Essential

• Excellent clinical skills and knowledge relevant to
• palliative care.
• Able to communicate complex and sensitive
• information with compassion and clarity
• Ability to manage a caseload with minimal supervision.
• Effective time management, prioritisation, and
• organisational skill
• Able to work both independently and as part of a team.
• Committed to continuous learning and professional
• development.

Desirable

• Proficient in the use of clinical and digital systems (e.g.,
• SystemOne, Microsoft Office).
• Awareness of the Gold Standards Framework and
• relevant national guidance.
• Awareness of the Gold Standards Framework and relevant
• national guidance.
• Multilingual additional languages are desirable to support
• inclusive communication.

Personal Qualities

Essential

• Compassionate and emotionally intelligent, with a patient first approach.
• Calm and confident under pressure, with excellent
• interpersonal skills
• Professional, reliable, and accountable in all aspects of
• work
• Open to learning, reflective, and committed to personal and
• team development.
• Demonstrates integrity, kindness, and respect in all
• interactions.
• Strong team player, with a flexible and adaptable approach
• to care delivery.

Desirable

• Multilingual fluency.
• Curious and forward-thinking keen to contribute to
• service improvement.
• Confident in supporting and mentoring others.
• Passionate about equality, diversity, and inclusive care.
• Future interest in developing specialist or advanced
• practice in palliative care.
• Full driving licence and access to own car
• Fluency in community languages such as Urdu, Punjabi,
• Polish, Slovak, Romanian, and Arabic is highly desirable. It
• enables compassionate, effective communication with
• patients and families from diverse backgrounds, helping to
• build trust and deliver culturally sensitive care. This directly
• supports our Living Lifes Wishes Strategy and our
• commitment to inclusive, high-quality care at Rotherham
• Hospice

Experience and Qualifications

Essential

• Experience working as a Registered Nurse in a
• healthcare setting
• Working as part of a multidisciplinary team.
• Conducting holistic care assessments and developing
• individualised care plans.
• Mentorship experience or willingness to undertake
• mentorship training.

Desirable

• Previous experience in a hospice or palliative care
• setting.
• Experience mentoring students or junior staff.
• Experience in a leadership or coordinating role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Rotherham Hospice

Address

Broom Road

Rotherham

South Yorkshire

S60 2SW

United Kingdom

Employer's website

https://www.rotherhamhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide compassionate and empathetic care and support to patients with life-limiting illnesses and their families, respecting their dignity, choices, and cultural preferences.

• Assist patients with personal care tasks, including bathing, toileting, dressing, and feeding, ensuring their physical comfort and well-being.

• Support patients with mobility, transfers, and positioning, using safe manual handling techniques and equipment as required.

• Facilitate late discharge and support overnight admissions into hospice care.

• Monitor patients' vital signs, symptoms, and general condition, reporting any changes or concerns to the Head of Hospice at Home.

• Document patient observations, care interventions, and other relevant information accurately and timely in accordance with hospice policies and procedures.

• Assist patients with activities of daily living, including meal preparation, serving, and feeding, ensuring their nutritional needs are met and dietary preferences are respected.

• Support patients in engaging in recreational activities, hobbies, and social interactions to promote their well-being and quality of life.

• Maintain a clean, safe, and comfortable environment for patients, ensuring their rooms and communal areas are tidy, well-stocked, and free from hazards.

• Provide emotional support and companionship to patients and their families, actively listening to their concerns and offering reassurance and empathy.

• Collaborate effectively with multidisciplinary team members, including nurses, doctors, social workers, and therapists, to ensure coordinated and holistic care for patients and families.

• Participate in team meetings, case conferences, and care planning sessions, contributing insights and observations to inform patient care plans and goals.

• Provide supervision and guidance for volunteers, working with the Volunteer Manager when necessary to maximise volunteer impact.

Person Specification

Skills and Abilities

Essential

• Strong communication and interpersonal skills, with the ability to build rapport and establish trusting relationships with patients and families.
• Excellent organisational and multitasking abilities, with attention to detail and the ability to prioritise tasks effectively.
• Compassionate, patient-centered approach to care, with a genuine commitment to supporting individuals and families facing life-limiting illnesses.

Desirable

• Proficient in Microsoft systems.
• Multilingual proficiency. Ability to fluently communicate in multiple languages.

Experience

Essential

• Previous experience working in a healthcare or social care setting.
• Knowledge of and adherence to relevant policies, procedures, and regulations governing healthcare delivery and patient safety.

Desirable

• Basic clinical knowledge within a relevant setting.
• Experience working in a palliative or end-of-life care environment.
• Experience working with SystmOne
• Experience working with Volunteers.

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care, or equivalent qualification in a relevant healthcare discipline.

Desirable

• GCSE Maths and English.

Personal Qualities

Essential

• Passionate about the mission and values of Rotherham Hospice
• Passionate about the mission and values of Rotherham Hospice
• Friendly, approachable and customer- focused
• Excellent Communication
• Positive Attitude
• Flexible and Adaptable
• Full UK driving license (For Hospice at Home roles)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham Hospice

Address

Broom Road

Rotherham

South Yorkshire

S60 2SW

United Kingdom

Employer's website

https://www.rotherhamhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Leadership and coordination of support workers

• Provide visible, day-to-day leadership and support for Health Care Support Workers within the service.
• Coordinate the allocation of Health Care Support Worker priorities agreed with the Nurse Manager and Head of Service.
• Ensure support workers understand their responsibilities, work within their competence and know how to seek help or escalate concerns.

Quality, safety and clinical governance

• Promote safe and effective practice by Health Care Support Workers, including adherence to care plans, infection prevention and control, moving and handling and documentation standards.
• Ensure Health Care Support Workers use the hospice incident reporting system appropriately and support them to document, follow up and learn from incidents, near misses, complaints and compliments.
• Lead or support local audits and quality improvement activities relevant to Health Care Support Worker practice and the fundamental aspects of care.

Staff supervision, development and wellbeing

• Line manage Health Care Support Workers, providing clear expectations, regular feedback and supportive day-to-day guidance.
• Deliver monthly one-to-one meetings for all direct reports, using the hospice one-to-one framework to review performance, behaviour, wellbeing and development needs.
• Complete return-to-work meetings following sickness absence in line with hospice policy, ensuring supportive but firm management of attendance and escalation where patterns cause concern.
• Address performance or conduct issues at an early stage, having timely conversations, documenting concerns and escalating to the Head of Service and HR where formal processes are required.
• Ensure Health Care Support Workers complete mandatory training, the Care Certificate (where applicable) and role-specific competencies within required timescales, maintaining accurate records of compliance.
• Support HCSW wellbeing, recognising the emotional impact of the work and encouraging use of supervision, reflection and available support services.
• Contribute to the development and progression of Health Care Support Workers, identifying staff with potential for additional responsibility or future roles and supporting their growth.

Staffing, rota oversight and deployment

• Work with the Head of Service, Nurse Manager and the Administration team to ensure safe deployment of Health Care Support Workers within the agreed rota and workforce plan.
• Provide clear information on HCSW staffing requirements, skill mix and competency needs to inform rota planning.
• Respond to short-term HCSW staffing issues on the day, reallocating staff in line with agreed principles, and escalating gaps or concerns to the Head of Service and Nurse Manager.
• Patient, family and carer experience
• Promote a culture of kindness, respect and good communication in all HCSW interactions with patients, families and carers.
• Encourage Health Care Support Workers to involve patients in decisions about their daily care, and to feed back any concerns, preferences or changes in condition.
• Gather feedback related to HCSW-delivered care and share themes with the Nurse Manager and Head of Service.

Teamwork and culture

• Help foster a supportive, inclusive and learning culture for Health Care Support Workers and the wider team.
• Act as a role model for hospice values and professional behaviours.
• Work collaboratively with the Nurse Manager and Clinical Practice Lead to ensure joined up leadership across nursing and care staff.

Person Specification

Personal Qualities

Essential

• Compassionate, patient and respectful, with a strong commitment to person centred care.
• Approachable and supportive, with the ability to encourage and motivate others.
• Inclusive and fair, with a commitment to equity, diversity and inclusion.
• Reliable and trustworthy, with high levels of integrity and professionalism.
• Resilient and adaptable, able to respond positively to change

Desirable

• A full UK driving licence and access to a vehicle for work purposes (essential for Hospice at Home).
• Fluency in community languages such as Urdu, Punjabi, Polish, Slovak, Romanian, and Arabic is highly desirable. It enables compassionate, effective communication with patients and families from diverse backgrounds, helping to build trust and deliver culturally sensitive care. This directly supports our Living Lifes Wishes Strategy and our commitment to inclusive, high-quality care at Rotherham Hospice

Experience & Qualifications

Essential

• Current registration with the NMC as a Registered Nurse (Adult) with no restrictions on practice.
• Substantial post-registration experience in a relevant setting (for example palliative care, oncology, acute medicine, community nursing, hospice care).
• Experience of coordinating shifts or leading a nursing team in a clinical environment
• Experience of working within a clinical governance framework, including use of incident reporting systems and participation in audit or quality improvement.
• Evidence of ongoing professional development relevant to the role.

Desirable

• Experience of working in specialist palliative and end of life care.
• Experience in both inpatient and community settings (for example if applying to Hospice at Home).
• Leadership or management training / qualification, or equivalent experience.

Skills and Abilities

Essential

• Strong caring and interpersonal skills, with the ability to build rapport with patients, families and staff.
• Ability to organise and coordinate the work of Health Care Support Workers on a shift, prioritising tasks and responding to changing needs.
• Understanding of safe working practices in areas such as moving and handling, infection prevention and control and basic observations.
• Good communication skills, including the ability to give feedback and support to colleagues.
• Basic IT skills, including use of electronic records and email.

Desirable

• Skills in mentoring or supporting new staff or learners.
• Confidence in participating in, or helping to run, small training sessions or huddles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Rotherham Hospice

Address

Broom Road

Rotherham

South Yorkshire

S60 2SW

United Kingdom

Employer's website

https://www.rotherhamhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Deliver expert pharmaceutical care to hospice inpatients, day patients, and community patients where applicable

Review and optimise medication regimens for symptom control e.g. pain, nausea, agitation, breathlessness

Provide advice on complex prescribing, including syringe drivers and anticipatory medications

Support deprescribing and rationalisation of medicines in line with patient goals of care

Monitor for adverse drug reactions and interactions, particularly in frail and complex patients

Participate in ward rounds and multidisciplinary team (MDT) meetings

Medicines Management

Ensure the safe, legal, and effective supply of medicines within the hospice

Oversee controlled drugs management in accordance with UK legislation

Develop and implement policies, guidelines, and standard operating procedures

Support audit and quality improvement initiatives related to medicines use

Contribute to formulary development and cost-effective prescribing

Education and Training

Provide training and education to healthcare professionals on palliative care pharmacotherapy

Support the development of junior pharmacists, nurses, and medical staff

Offer guidance to patients and carers on medication use, including administration and side effects

Patient and Family Support

Provide compassionate, patient-centred counselling on medicines

Support patients and families in understanding treatment options and symptom management

Contribute to advance care planning discussions where appropriate

Governance and Quality

Participate in clinical audit, research, and service evaluation

Ensure compliance with professional standards e.g. GPhC, NICE, local policies

Contribute to risk management and incident reporting processes

E prescribing preparation and implementation

Lead the planning and implementation of e prescribing within the hospice, working with clinical, IT and external partners.

Contribute to system design, testing, training and go live planning to ensure safe and user friendly e prescribing processes.

Develop and maintain associated policies, procedures and guidance for e prescribing and medicines administration.

Team leadership and development

Line manage and support the Pharmacy Technician, ensuring regular supervision, appraisal and development.

Promote a culture of openness, learning and high standards within the pharmacy and Care Navigation teams.

General

Act at all times in line with the values and behaviours of Rotherham Hospice.

Ensure compliance with hospice policies, including health and safety, infection prevention and control, safeguarding, lone working, information governance and confidentiality.

Participate in meetings, training and mandatory updates as required.

Undertake any other duties commensurate with the role and grade, as agreed with the Head of Care Navigation.

Person Specification

Qualifications

Essential

• Masters degree in Pharmacy - MPharm or equivalent
• Registered with the General Pharmaceutical Council - GPhC
• Postgraduate clinical pharmacy experience
• Experience working in hospital or specialist clinical settings
• Strong knowledge of pharmacotherapy, particularly in pain and symptom management
• Excellent communication and interpersonal skills
• Ability to work independently and within a multidisciplinary team
• Independent Prescriber qualification, or working towards

Desirable

• Experience in palliative care, oncology, or geriatrics
• Postgraduate diploma or MSc in clinical pharmacy or palliative care
• Experience in hospice and community-based care

Experience

Essential

• Compassion and sensitivity when working with patients at end of life.
• Strong clinical decision-making and problem-solving skills.
• Attention to detail and commitment to patient safety.
• Ability to manage complex and emotionally challenging situations.
• Commitment to continuous professional development.
• Professional, reliable and accountable, with high standards of integrity.
• Detail focused and safety conscious.
• Compassionate and person centred, with a focus on quality of life.
• Flexible and adaptable, able to work across services and respond to change.
• Enthusiasm for developing pharmacy and medicines optimisation in a hospice environment.

Desirable

• Ability to design and deliver training and education sessions.
• Skills in data analysis and presentation for medicines related reports.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Rotherham Hospice

Address

Broom Road

Rotherham

South Yorkshire

S60 2SW

United Kingdom

Employer's website

https://www.rotherhamhospice.org.uk/ (Opens in a new tab)