Job summary

The Reception Manager is responsible for leading and managing the reception and administration team to ensure the smooth and efficient day-to-day running of practice operations. The post holder will support service delivery, staff development, patient experience, and practice performance, whilst maintaining high standards of confidentiality, compliance, and operational efficiency. Working closely with the management team, the Reception Manager will play a key role in supporting achievement of practice objectives, including enhanced services and QOF targets.

Main duties of the job

The Reception Manager will oversee the administration and reception functions of the practice, providing day-to-day leadership, supervision, and support to the administrative team. Responsibilities include managing staff rotas, conducting appraisals, identifying training needs, coordinating patient registrations, supporting appointment management and clinical rotas, maintaining policies and procedures, and ensuring adequate staffing cover.

The post holder will act as a key point of contact for patients, staff, and external organisations, supporting complaint management, responding to enquiries, and promoting excellent customer service. They will also contribute to practice performance through supporting QOF and enhanced services, producing reports, participating in audits, coordinating meetings, and driving continuous improvement initiatives. In addition, the Reception Manager will support compliance with health and safety, safeguarding, information governance, and CQC requirements, whilst helping to maintain an efficient, patient-focused and responsive service.

About us

We are a two-partner GMS (General Medical Services) teaching practice with a steadily growing patient list of approximately 4,370 patients. We pride ourselves on delivering excellent clinical care with a strong ethos of service to our local community. This commitment is reflected in consistently high QOF achievement, a low level of complaints, and regular positive feedback from patients. We were rated GOOD in all areas at our most recent CQC inspection (08.06.22).

In addition, we also deliver the Nottinghamshire Community Dermatology Service. The service is commissioned by the local Integrated Care Board and is currently expanding further into Nottinghamshire. The dermatology service operates from within our GP surgery and provides high-quality, community-based specialist care.

We are also a recognised teaching practice, supporting medical students from the University of Nottingham, PA students from Sheffield Hallam University, and De Montfort University, Leicester. Personal development and ongoing training for the entire practice team remain a longstanding priority.

Job summary

This is a new post which will offer a unique combination of teaching and research opportunities at SFH. It will involve taking a lead role in the organisation, development and delivery of clinical teaching and tutorials to medical students based at SFH, both within the clinical workplace and in a teaching/skills environment.

Personal teaching skills will be developed and improved, along with understanding and experience of experiential learning, competency assessment and evaluation tools. There will also be the opportunity to develop skills and experience in non-technical areas such as communication and de/briefing working alongside experienced faculty members UMED.

The post would be ideal for either a post CT2-ST3 or a mid-scheme ST4-8, an experienced SHO or Specialist Registrar who has a clinical background involving Otorhinolaryngology. The successful applicant will also have an interest in medical education and educational research.

Main duties of the job

The over-riding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.

1. Elective surgery at Kings Mill Hospital and/or at Newark Hospital.

2. Participation in the non-resident on-call rota for ENT.

3. Cover for colleagues' annual leave and other authorised absences.

4. Contribution to the training of junior medical staff, medical students and nurses.

5. Participation in the educational and audit programme within the department.

6. Participation in continuing professional development activities in accordance with current guidelines issued by the Royal College of Surgeons in order to maintain knowledge and skills.

7. Maintain professional standards and obligations as set out by the General Medical Council (GMC) and comply in particular with the GMC's guidance on 'Good Medical Practice'.

8. Participation in annual appraisal.

About us

We are proud of our improvements over the last five years at Sherwood Forest Hospitals, and we recognise we can improve further. We know good quality healthcare can only be delivered by focussing on the experience of people, be it patients and the public or the colleagues you work with. Our improvements have been achieved by two central commitments to people:

We expect all patients to receive the same standard of care we would want our friends and family to have and:

We expect all colleagues to be treated with the same values we believe are important; support, kindness and respect.

Job summary

Blackheath Standard PMS are looking for an experienced and reliable receptionist to join our friendly Reception Team. The practice is situated in a pleasant part of Blackheath in South East London with good transport links and local shops.

The position is for 22 hours per week over four days, based on a seven week rolling rota. Please note that the rota is variable and you will be working different days over a seven week period. This is based on a 7am start and 12.30pm finish 8am start and 1pm finish, 1pm start and 6pm finish, 1.30pm start with a 7pm finish. This can vary , depending on the needs of the practice during sickness and annual leave. Flexibility is essential.

Saturday mornings are part of our enhanced access service and there is the option to work these sessions on a rotation basis.

We are a friendly team, who are supportive of each other and there will be opportunity to develop new skills.

Main duties of the job

Duties include:

Covering reception desk, answering telephone calls, booking appointments via AccuRx triage system, dealing with patient queries, order prescriptions, process admin duties for clinical staff, general administration such as filing and liaising with other health care providers in a professional manner, and processing clinical letters through the Docman system. The duties are variable, depending on what is required on the day.

Candidates must have strong communication skills, be friendly, reliable and willing to learn.

The applicant must have the ability to prioritise workload.

Applicants must have the ability to work within a team, have experience of EMIS, AccuRx and Docman and IT skills.

Previous experience of working in General Practice is essential, further training will be available for any candidates that show a passion for learning.

About us

The Blackheath Standard Surgery is a local well established family practice, located in Blackheath SE London. We are committed to providing a high standard of care under the NHS and are part of the Blackheath and Charlton Primary Care Network to offer access to a wide range of healthcare professionals. our current CQC rating is "Good"

Details

Date posted

13 October 2026

Pay scheme

Other

Salary

£12.87 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2850-26-0010

Job locations

11-13 Charlton Road

Blackheath

London

SE3 7HB

United Kingdom

Job description

Job responsibilities

Job Description

Main duties include:

Covering reception desk greeting patients and visitors with a professional and friendly manner.

Manage the booking system efficiently, signposting patients to the relevant services.

Answering incoming calls, respond to queries and manage email correspondence promptly.

Assist clinicians as needed, including handling paperwork, stocking consultation rooms and daily end of day duties to ensure the rooms are meeting infection control standards.

Manage office supplies, handling incoming/outgoing post and perform general administrative duties.

Maintain accurate patient records and ensure confidentiality.

Candidates must have strong communication skills, be friendly, reliable and willing to learn and develop their skills.In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues.

The post-holder will participate in any training programme implemented by the practice as part of this employment.

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise needs of people for alternative methods of communication and respond accordingly.

Job description Job responsibilities Job DescriptionMain duties include:Covering reception desk greeting patients and visitors with a professional and friendly manner.Manage the booking system efficiently, signposting patients to the relevant services.Answering incoming calls, respond to queries and manage email correspondence promptly.Assist clinicians as needed, including handling paperwork, stocking consultation rooms and daily end of day duties to ensure the rooms are meeting infection control standards.Manage office supplies, handling incoming/outgoing post and perform general administrative duties.Maintain accurate patient records and ensure confidentiality.Candidates must have strong communication skills, be friendly, reliable and willing to learn and develop their skills.In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy.The post-holder will support the equality, diversity and rights of patients, carers and colleagues.The post-holder will participate in any training programme implemented by the practice as part of this employment.The post-holder should recognise the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognise needs of people for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Previous experience in dealing with the public such as a receptionist or customer service role.
• Excellent interpersonal and communication skills.
• Willingness to learn new skills.
• Flexibility.
• Ability to work in a fast paced environment.
• Attention to detail and ability to prioritise own workload.
• Calm and caring attitude.

Desirable

• Previous work experience in General Practice or similar setting.

Qualifications

Essential

• Basic IT skills with experience of working with Microsoft Outlook and Microsoft Word
• GCSE grade A to C in English and Maths or equivalent

Desirable

• EMIS web and DOCMAN literate

Skills and Attributes

Essential

• Ability to remain calm under pressure.
• A friendly, empathetic personality and the ability to handle patient queries in a professional manner.
• Ability to organise and prioritise workload.
• An understanding of the patient confidentiality laws and a commitment to maintaining confidentiality.
• Ability to use own judgement and initiative when dealing with queries.
• Excellent telephone manner and good verbal communications.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Be flexible and able to adapt to different working patterns.

Desirable

• Willingness to learn new skills.
• Good communication skills
• Basic IT skills

Person Specification Experience Essential Previous experience in dealing with the public such as a receptionist or customer service role. Excellent interpersonal and communication skills. Willingness to learn new skills. Flexibility. Ability to work in a fast paced environment. Attention to detail and ability to prioritise own workload. Calm and caring attitude. Desirable Previous work experience in General Practice or similar setting. Qualifications Essential Basic IT skills with experience of working with Microsoft Outlook and Microsoft Word GCSE grade A to C in English and Maths or equivalent Desirable EMIS web and DOCMAN literate Skills and Attributes Essential Ability to remain calm under pressure. A friendly, empathetic personality and the ability to handle patient queries in a professional manner. Ability to organise and prioritise workload. An understanding of the patient confidentiality laws and a commitment to maintaining confidentiality. Ability to use own judgement and initiative when dealing with queries. Excellent telephone manner and good verbal communications. Ability to work in a fast-paced environment and adapt to changing situations. Be flexible and able to adapt to different working patterns. Desirable Willingness to learn new skills. Good communication skills Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackheath Standard PMS

Address

11-13 Charlton Road

Blackheath

London

SE3 7HB

United Kingdom

Employer's website

https://www.blackheathstandardsurgery.com/ (Opens in a new tab)

Employer details

Employer name

Blackheath Standard PMS

Address

11-13 Charlton Road

Blackheath

London

SE3 7HB

United Kingdom

Employer's website

https://www.blackheathstandardsurgery.com/ (Opens in a new tab)

Job summary

Band 3 - Senior Occupational Therapy Assistant

Are you

• Passionate about top class patient care with a belief that everyday matters,
• Ready for a new challenge,
• Driven to promote the value of Occupational Therapy and therefore influence the narrative of OT for future generations,
• Committed to making the NHS having a brighter future?

Do you want

• To learn in a fast-paced hospital setting,
• Grow your knowledge about equipment provision and your clinical skills,
• Work with a diverse team with wide knowledge and experience,
• Develop your knowledge and skill with support from peers, specialists, clinical educators, and experienced Occupational Therapy leaders?

We can offer

• A great opportunity to mix patient facing assessment skills and equipment provision,
• Excellent learning opportunities with a high level of support, supervision, and appraisal from senior colleagues,
• Generous training opportunities,
• A great enthusiastic friendly team to work along side.

Our department, based at Frimley Park Hospital, works across a range of specialities which include: Acute & Elderly Care Medicine, A&E, Stroke, Orthopaedics & Surgery.

Main duties of the job

• To provide excellent, high-quality person-centred clinical care that advocates for patients, strive to provide a service fit for today and the future, develop personal leadership to support clinical growth.
• The post is a key part of the OT service, and is responsible for undertaking patient facing, equipment, housekeeping, and administrative duties. It also involves liaison with outside agencies and patients' families so excellent communication skills are essential.
• The post is based at Wexham Park Hospital. Our teamshave a friendly, supportive atmosphere and a real team ethic. We know how to look after our staff - making sure they achieve the ideal work-life balance. As a Trust we also participate in care certificate and apprentice programmes. In addition, we offer excellent training opportunities supported by an APH practice development lead and clinical flow lead.

About us

Visa Sponsorship:This position is not eligiblefor Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Job summary

Lakeside Healthcare is seeking to recruit a full-time Salaried GP with a view to Partnership to join our well-established and supportive primary care team in Corby. This is an exciting opportunity for either a newly qualified or experienced GP to develop their career within a progressive organisation, delivering high-quality patient care alongside a friendly and experienced multidisciplinary team committed to providing outstanding care for our patients.

• Salary £85,000 - £95,000 FTE, based on 9 sessions (8 clinical and 1 CPD) per week
• NHS Pension, 30 days annual leave plus 10 statutory holidays per-annum pro-rated
• Option to progress to Partnership
• Tier 2 visa/sponsorship costs paid
• Mentoring and support available for newly qualified GPs

Main duties of the job

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care including but not limited to:-

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.

About us

Lakeside Healthcare Corby has a great opportunity for an enthusiastic, patient focussed GP to join our friendly, hardworking team.If you share our values of Caring, Teamwork, Respect and Quality we would love to hear from you.

We are a GP partnership, just at a larger scale. This scale allows us to be locally led by our local GP partners whilst providing the safety and security of central support again, led by GPs.

We are a stable partnership with a diverse clinical and administrative team delivering quality primary care services to our 46k patients. With our strong team ethos, we take a collaborative approach to service design and delivery believing that our team have the best solutions and ideas of how primary care is delivered.

Here is what you can expect working at Lakeside Healthcare Corby;

• Dedicated visiting team, reducing pressure on GPs
• Large Nursing and HCA team supporting and delivering chronic disease and treatment room services
• Friendly team of Partners and Salaried GPs, meaning support is always available
• Long established training practice, providing opportunities for career development
• Pharmacist team supporting medication reviews, chronic disease and clinical correspondence
• Large multi-disciplinary team including Social Prescribers Link Workers, Care
• Co-ordinators and Safeguarding specialists

Details

Date posted

13 October 2026

Pay scheme

Other

Salary

£85,000 to £95,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3007-26-0112

Job locations

Lakeside Healthcare

Cottingham Road

Corby

NN17 2UR

United Kingdom

Job description

Job responsibilities

The salaried GP will be responsible for delivering the full range of primary care services as part of the practice ensuring the highest standards of care for the differing needs of our patient population. The salaried GP will work closely with the practices multi-disciplinary team of other GPs, nurses and non clinical staff to provide a high quality and accessible service to patients

Please see full Job Description attached.

This role would suit both newly qualified or experienced GPs.

For further information or an informal chat about the role, please contact Mandy Black, Hub Manager, [email protected]

Job description Job responsibilities The salaried GP will be responsible for delivering the full range of primary care services as part of the practice ensuring the highest standards of care for the differing needs of our patient population. The salaried GP will work closely with the practices multi-disciplinary team of other GPs, nurses and non clinical staff to provide a high quality and accessible service to patientsPlease see full Job Description attached.This role would suit both newly qualified or experienced GPs.For further information or an informal chat about the role, please contact Mandy Black, Hub Manager, [email protected]

Person Specification

Experience

Essential

• To be able to demonstrate on-going personal and practice development
• To deal with sensitive information in a tactful way
• Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and revalidation agenda
• To discuss difficult areas sensitively and diplomatically with patients.

Desirable

• Use of SystmOne Clinical database

Knowledge and Skills

Essential

• Excellent communication skills including verbal, written, face to face and active listening skills.
• Recognise peoples needs for alternative methods of communication and respond accordingly.
• Computer skills; Microsoft Word and e-mail

Qualifications

Essential

• Eligible to work in General Practice in the NHS

Desirable

• Experience as a GP educator.
• Experience of appraisal in practice or other setting.
• Additional clinical skills beyond general practice

Person Specification Experience Essential To be able to demonstrate on-going personal and practice development To deal with sensitive information in a tactful way Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and revalidation agenda To discuss difficult areas sensitively and diplomatically with patients. Desirable Use of SystmOne Clinical database Knowledge and Skills Essential Excellent communication skills including verbal, written, face to face and active listening skills. Recognise peoples needs for alternative methods of communication and respond accordingly. Computer skills; Microsoft Word and e-mail Qualifications Essential Eligible to work in General Practice in the NHS Desirable Experience as a GP educator. Experience of appraisal in practice or other setting. Additional clinical skills beyond general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lakeside Healthcare Group

Address

Lakeside Healthcare

Cottingham Road

Corby

NN17 2UR

United Kingdom

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

Employer details

Employer name

Lakeside Healthcare Group

Address

Lakeside Healthcare

Cottingham Road

Corby

NN17 2UR

United Kingdom

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

Job summary

Holmside Medical Group is seeking a Health Care Assistant (HCA) to join our friendly team, as fixed term for 1 year, 24 hours per week. Hours will include Tuesday morning 7am start, each week.

We are looking for someone who enjoys working in a busy environment and has a love of patient care.

The ideal candidate would have experience of working in a GP practice in a HCA role.However,as a minimumyou must have practical experience of delivering phlebotomy services* & be willing to learn the other elements of the role.

* Please do not apply if you do not have this experience your application will not be able to be considered.

Please note we anticipate a high level of applications, and this vacancy may close early.

Interviews will be held on the 3rd November

Main duties of the job

A Healthcare Assistant (HCA) in a GP practicesupports clinical staff by providing routine patient care, including health checks, phlebotomy, ECGs, and immunisations (e.g., flu, B12) under supervision. They improve patient experience, assist with infection control, manage stock, and maintain accurate records.

Key Responsibilities & Duties

• Clinical Duties:Phlebotomy, blood pressure checks, ECG monitoring, urinalysis, NHS health checks, and supporting chronic disease management.
• Vaccinations:Administering specific injections like influenza, pneumococcal, and B12 under a Patient Group Direction (PGD) or patient-specific direction.
• Patient Care:Providing lifestyle advice, offering health promotion support, and ensuring patient comfort.
• Administrative & Clinical Support:Ensuring consulting rooms are stocked and tidy, cleaning/sterilizing equipment, and managing vaccine inventory.
• Record Keeping:Updating patient health records accurately on GP IT systems.

About us

The purpose of Holmside Medical Group is to provide high quality, compassionate family GP services to the diverse population of the West End of Newcastle. We put patients at the centre of everything we do, reaching out to all members of our community and recognising the unique needs, experiences, and challenges they face.

We are committed to understanding and addressing health inequalities by listening carefully to our patients and innovating our services to meet specific needs, particularly for those at risk of poorer health outcomes. Through a forward thinking, flexible team of local GPs and healthcare professionals, we strive to deliver excellent, accessible healthcare.

By working in partnership with our patients and community, we aim to promote equity, improve health outcomes, and build a healthier, more inclusive community for everyone.

Details

Date posted

13 October 2026

Pay scheme

Other

Salary

Depending on experience £12.71 to £13.50 dependent on experience

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

A1405-26-0005

Job locations

142 Armstrong Road

Benwell

Newcastle upon Tyne

NE4 8QB

United Kingdom

Holmside Medical Group

Hillhead Parkway

Newcastle Upon Tyne

NE5 1LJ

United Kingdom

Job description

Job responsibilities

We are looking for a Primary Care Health Care Assistant to join our friendly team here at Holmside Medical Group. This is the perfect opportunity for someone looking to combine clinical and patient management skills in a team of Nurses and HCAs.

Main duties of the job

The Practice Health Care assistant will be involved in

Duties to include but not exhaustive:

Phlebotomy

Blood pressure and weight care management

ECG Recording

Vaccinations (under PSD)

Dressings and wound care management

Suture and clip removal

Specimen collection

Diabetic Health Checks

Health checks

Assisting GP during minor operations/Coils etc

Chaperoning as required

Clinical Waste Management & ensuring Infection Control standards are met at all times

Cold chain storage, monitoring and recording

Stock management and restocking rooms

Patient Recalls

Care Certificate is required

The job will be 24 hours per week, including one 7am start every Tuesday.

See attached JD and PS for full details

Job description Job responsibilities We are looking for a Primary Care Health Care Assistant to join our friendly team here at Holmside Medical Group. This is the perfect opportunity for someone looking to combine clinical and patient management skills in a team of Nurses and HCAs.Main duties of the jobThe Practice Health Care assistant will be involved inDuties to include but not exhaustive:PhlebotomyBlood pressure and weight care managementECG RecordingVaccinations (under PSD)Dressings and wound care managementSuture and clip removalSpecimen collectionDiabetic Health ChecksHealth checksAssisting GP during minor operations/Coils etcChaperoning as requiredClinical Waste Management & ensuring Infection Control standards are met at all timesCold chain storage, monitoring and recordingStock management and restocking roomsPatient Recalls Care Certificate is requiredThe job will be 24 hours per week, including one 7am start every Tuesday.See attached JD and PS for full details

Person Specification

Skills

Essential

• IT literate, including experience in using Word and Excel, email and the internet.
• Ability to understand, learn and implement administrative procedures.
• Follow instructions and work independently to complete a project.
• Understand and demonstrate excellent customer service.
• High standard of spoken and written English.
• Experience working in a busy and challenging environment
• High level of personal presentation
• Ability to integrate into a well-established team

Desirable

• Previously worked in a GP surgery and familiarity with IT systems, Holmside uses EMIS

Qualifications

Essential

• Care Certificate
• Phlebotomy

Desirable

• Care Certificate
• Phlebotomy

Experience

Essential

• Phlebotomy

Desirable

• The role would need you to have worked in a GP practice preferably using EMIS Web

Person Specification Skills Essential IT literate, including experience in using Word and Excel, email and the internet. Ability to understand, learn and implement administrative procedures. Follow instructions and work independently to complete a project. Understand and demonstrate excellent customer service. High standard of spoken and written English. Experience working in a busy and challenging environment High level of personal presentation Ability to integrate into a well-established team Desirable Previously worked in a GP surgery and familiarity with IT systems, Holmside uses EMIS Qualifications Essential Care Certificate Phlebotomy Desirable Care Certificate Phlebotomy Experience Essential Phlebotomy Desirable The role would need you to have worked in a GP practice preferably using EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holmside Medical Group

Address

142 Armstrong Road

Benwell

Newcastle upon Tyne

NE4 8QB

United Kingdom

Employer's website

https://www.holmsidemedicalgroup.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Holmside Medical Group

Address

142 Armstrong Road

Benwell

Newcastle upon Tyne

NE4 8QB

United Kingdom

Employer's website

https://www.holmsidemedicalgroup.nhs.uk/ (Opens in a new tab)

Job summary

As part of Suffolk Primary Care, which is a group of 8 GP practices across Suffolk, we are seeking to recruit an enthusiastic and flexible Advanced Nurse Practitioner or Paramedic Practitioner preferably with a prescribing qualification to join our team at Derby Road in Ipswich who look after 19,400 patients. This is an exciting opportunity to play a key role in our urgent, on-the-day care service, supporting both adults and children with a wide range of minor illnesses.

Derby Road have 2 sites, based in the heart of Ipswich, with close travel links to the beautiful Suffolk countryside.

The vacancy is for 20 hours a week on a Thursday and Friday 8-6.30pm. Flexibility is crucial to accommodate training, holidays etc.

We have an established team with a strong focus on customer service and communication. We would love to hear from candidates with GP surgery experience although we would also like to hear from those that can show flexibility and a range of transferable skills.

The successful candidate should be able to work calmly and professionally as part of a team. You should have the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.

The interview panel will consist of a minimum of 2 people. Shortlisting will be on 3/11/26 with interviews the week commencing 09/11/26

Main duties of the job

Work within professional boundaries to accurately examine and assess patients with an undifferentiated diagnosis, from a physiological, psychological and social perspective, and plan clinical care accordingly.

Diagnose and manage both acute and chronic conditions, integrating both drug and non-drug-based treatment methods into a management plan.

Seek advice and support from a senior clinician as appropriate to inform decision making around patient care.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Review medication for therapeutic effectiveness appropriate to patient needs, and administer medication in accordance with PGD/ Independent Nurse Prescribing.

Provide information and advice on prescribed or non-prescription medication, on medication regimens, side-effects and interactions.

Work with patients in order to support compliance with and adherence to prescribed treatments.

Ensure full and accurate documentation in patient notes of clinical history, physical examination, diagnosis and treatment plan.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Job summary

We are thrilled to announce a permanent Part time vacancy for a Reception/Administrator role to undertake general administrative and reception support within our surgery. This is an excellent opportunity for an enthusiastic and organised individual who is proficient with IT systems and eager to work with our fast-paced and efficient team. The position is for the following hours:

Monday 12.30pm - 6.30pm (receptionist)

Wednesday 1.00pm - 6.00pm (administration)

Thursday 1.00pm - 6.00pm (receptionist)

We are seeking candidates who possess strong time management skills and the ability to thrive in a busy environment. Our team is currently looking for someone who enjoys a challenge, understands the importance of detail and confidentiality, and values the support, flexibility, and job satisfaction that come from being part of a dedicated team.

Main duties of the job

ADMINISTRATION

1. Coding, where highlighted, to the patients record ensuring accurate recording are completed and within a timely fashion. This will include test results, diagnosis and safegusrding concerns etc

2. Scanning for workflow and non workflow documents

3. Dealing with solicitors request for notes including retrieving Paper records and photocopying

4. General filing and the up keep of all surgery patient paper records

5. Plus any other administrative duties as and when needed.

RECEPTIONIST

1. Reception Duties

2. Using the telephone appointment system and Anima Online System

3. Repeat Prescriptions

4. Start and end of day procedures

5. Any other delegated duties considered appropriate to the post

About us

We are a busy NHS Training Practice in Dartford with just over 9,000 patients and continuosly growing. We have 2 GPs and 1 salaried GP, 2 Practice Nurses and 2 HCAs and 11 members of staff within the Management, Secretarial, Reception and Administrative Teams.

Our IT system is EMIS Web.

Job summary

An opportunity has arisen for someone to join our friendly and experienced secretarial team on a temp-permanent basis at our two-site surgery. We are looking for a candidate who is enthusiastic and enjoys working in a busy environment.

Main duties of the job

The main duties of the role are to work closely with the current secretarial team, sharing the workload, following practice procedures to ensure that referrals are dealt with in a timely manner.

Liaising with external agencies such as hospitals and community services.

Checking the generic email address.

Supporting all grades of staff with general administrative tasks as requested.

About us

We are a friendly rural GP practice based over 2 sites in Guilsborough and Brixworth.

7 of our GP's are Partners and we have 6 Salaried GP's and 1 regular Locum GP, who work alongside our excellent Nursing Team of Nurse Practitioners, Practice Nurses and Health Care Assistants. We are a training practice and have Trainee Registrars working at the practice. We also have an experienced and supportive Administration Team.

We are always delighted to welcome a new member to the team.

Job summary

The Lead Practice Nurse will provide clinical leadership and day-to-day coordination of the nursing team while maintaining a direct patient-facing role. Working as a senior member of the practice multidisciplinary team, the post holder will ensure safe, effective, evidence-based nursing services for the registered patient population, including patients with long-term conditions and elderly, frail or housebound patients. The role combines the clinical responsibilities of a Practice Nurse with oversight of nursing standards, team development, service delivery and continuous improvement, working closely with the Practice Manager and clinical leadership team.

Main duties of the job

Provide visible clinical leadership, guidance and support to Practice Nurses, Healthcare Assistants and other members of the nursing team.

Coordinate the delivery of nursing services, supporting safe allocation of duties, clinical cover, workload management and effective use of available resources.

Support induction, supervision, mentoring, training and professional development of nursing team members, identifying learning needs and opportunities for improvement.

Contribute to performance reviews, competency assessments and the management of performance concerns in collaboration with the Practice Manager and clinical leadership team.

Promote effective multidisciplinary working, clear communication, professional accountability and a positive learning culture.

Delegate clinical responsibilities appropriately, ensuring tasks are within the individuals competence and scope of practice.

About us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients.

Job summary

Band 5 to Band 6 progression

Are you a newly qualified midwife interested in completing your preceptorship in a supportive forward thinking environment?

Permanent and Fixed Term positions available.

Our posts are rotational and you would complete your preceptorship rotating 3 monthly throughout the maternity inpatient and intrapartum areas. On completion of your preceptorship you will progress to band 6 and the rotation will be extended to include Community and Outpatient areas.

Please note the job description and person specification are subject to change as per AfC review.

Main duties of the job

Providing antenatal, intrapartum and postnatal care to women and their families

We pride ourselves on delivering holistic care through our flexible and dynamic approach within a caring, welcoming and friendly team.

The ideal candidate for the role will:o Be able to demonstrate leadership and management skillso Be flexible with a caring attitude.o Have excellent and extended clinical skillso Be able to develop their clinical skills and participate in continuing their professional developmento Have experience in solving problems and using their initiativeo Have the ability to take the lead when caring for women and their babieso Be able to communicate and work together in a multidisciplinary team

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £48,117 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

409-8300071

Job locations

Ormskirk Hospital

Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 13th October 2026

Closing date: 20th October 2026

Shortlisting date: 21stOctober 2026

Proposed Interview date: 5th November 2026 (TBC)

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Job description Job responsibilities Please ensure you have read through the attached Job Description and Person Specification before submitting your application. Advertising date: 13th October 2026 Closing date: 20th October 2026 Shortlisting date: 21stOctober 2026 Proposed Interview date: 5th November 2026 (TBC) Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• Registered Midwife with current NMC Registration, or working towards
• Educated to degree level or equivalent, or working towards

Knowledge

Essential

• Knowledge of current Midwifery issues
• Knowledge of current Government NHS Agenda relevant to Maternity Services
• Knowledge and understanding of the assessment process for Students, and of creating a positive learning environment
• Knowledge and awareness of professional responsibilities

Skills

Essential

• Excellent communication skills
• Excellent clinical skills
• Excellent time management, record management and organisational skills
• Good computer skills
• Good presentation skills
• Demonstrates high level of commitment, motivation, innovation and initiative

Values

Essential

• We are kind
• We are open
• We are inclusive

Other

Essential

• Evidence of fulfilling PREP

Desirable

• Car owner/access to car for community rotation with insurance for business use

Person Specification Qualifications Essential Registered Midwife with current NMC Registration, or working towards Educated to degree level or equivalent, or working towards Knowledge Essential Knowledge of current Midwifery issues Knowledge of current Government NHS Agenda relevant to Maternity Services Knowledge and understanding of the assessment process for Students, and of creating a positive learning environment Knowledge and awareness of professional responsibilities Skills Essential Excellent communication skills Excellent clinical skills Excellent time management, record management and organisational skills Good computer skills Good presentation skills Demonstrates high level of commitment, motivation, innovation and initiative Values Essential We are kind We are open We are inclusive Other Essential Evidence of fulfilling PREP Desirable Car owner/access to car for community rotation with insurance for business use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Parklands Surgery is seeking an experienced and enthusiastic Phlebotomist to join our friendly, supportive and well-established team.

We are looking for someone who is reliable, organised and patient-focused, with the skills and experience to deliver a high-quality phlebotomy service within, working efficiently, remaining calm and organised within a busy environment.

Main duties of the job

Undertake venepuncture and collect blood samples safely and efficiently.

Ensure accurate labelling, handling and processing of specimens.

Prepare samples for transport to the laboratory.

Maintain accurate patient records and clinical documentation.

Provide a professional, caring and reassuring service to patients.

Follow infection prevention, health and safety, and practice protocols.

About us

We are a busy, patient-focused GP practice with a list size of approximately 14,000 patients. Our clinical team comprises 8 GPs, 4 Nurse Practitioners and 6 Practice Nurses, supported by an experienced administrative team. We use EMIS Web to support our day-to-day clinical services.

Job summary

Assistant Chief People Officer

37.5 hours (8D, Subject to AFC) Base: Whiston Hospital with frequent travel to other sites ie. Ormskirk and Southport as required. Hybrid working opportunity. Join us in transforming People Services

Mersey & West Lancashire Teaching Hospitals NHS Trust is embarking on an ambitious transformation of its HR Directorate.

We are reshaping how workforce services are delivered, creating a service future that is digitally enabled, insight-led and centred on employee experience. As one of the largest organisations in the region, we are redesigning our operating model to create greater accountability, clearer leadership, stronger customer focus and improved outcomes for our people and ultimately our patients.

This is a rare opportunity to join the senior leadership team at a pivotal point in our transformation journey and we are seeking an exceptional leader who is energised by change and motivated by the opportunity to build something different.

Interview Date: To be Confirmed

Main duties of the job

As Assistant Chief People Officer, you will help shape the future of people services at Mersey & West Lancashire Teaching Hospitals NHS Trust.

This is a strategic leadership role with significant scope and influence. You will lead a portfolio of people services, drive transformational change, develop organisational capability and play a critical role in delivering a modern, digitally enabled and experience-led people function. Working alongside the Chief People Officer and Deputy Chief People Officers, you will influence the direction of the organisation, support the delivery of strategic priorities and help create a culture defined by accountability, inclusion, high performance and continuous improvement.

We are looking for an exceptional leader who thrives in complexity, combines strategic thinking with a strong focus on delivery, and has a proven ability to build high-performing teams, lead change at scale and improve organisational performance.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Job summary

We are seeking full time and part-time Medical Receptionists to join our team at the surgery, due to our continued increase in volume of calls and new patient registrations. This role involves 95% phone work and a small amount of admin related to the calls taken.

Shifts currently available at out Holywell Branch, Carpenders Park Branch and Bushey Medical Centre. Hours to be discussed at interview.

The desirable candidate would have:

Call Centre experience

Able to work set shifts and days according to Surgery requirements and a minimum of 3 half days.

A positive can-do attitude together with good team working.

A background in General Practice Reception would be an advantage but is not essential.

Experience with EMIS would be an advantage but is not essential.

Commitment to a full 2-week training programme will be required on acceptance of this role.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive professional and friendly image to patients and other visitors, either in person or via the telephone. Contribute towards efficiency, and ensure that total confidentiality is maintained when dealing with patients and medical documentation.

Main duties of the job

Greeting and directing patients as they arrive for appointments.

Dealing with telephone requests and enquiries

Processing repeat prescription requests.

Making appointments for practice patients with the appropriate Health Care professional.

Processing requests for home visits.

Taking and delivering messages.

Processing non NHS claim forms and private referral letters.

Collection of Fees for non-NHS work.

Updating patient computer records as required

Informing patients the results of test and investigations

Filing of manuscript information, and maintenance of patients medical records.

Testing the clarity of the telephone message in accordance with Practice procedures.

Securing the practice premises and setting the alarm at close of day in accordance with Practice procedures.

Receiving specimens from patients, and batch delivery to collection point.

Other one off essential duties deemed necessary to ensure the smooth running of the Practice

Eg. tidying the workplace, assisting the doctors, etc.

About us

Four sites with 5 GP Partners and 19 Salaried GPs.

Attenborough Surgery aim to care for all patients equally with a high standard of effective, safe and appropriate treatment. We aim to offer a wide range of responsive medical services for all sections of the population whilst respecting the individual needs and dignity of our patients.

www.attenboroughsurgery.co.uk shows are services and profiles on our GPs and other clinicians

Job summary

Part-Time Cleaner -This is 15 hour a week role, over 5 days.

We are looking for a reliable, conscientious and hardworking Cleaner to join our friendly team at North Beverley Medical Centre.

As our dedicated Cleaner, you will play an important role in maintaining a clean, safe and welcoming environment for our patients and staff. You will take responsibility for the day-to-day cleaning of the surgery and will be an important part of helping us maintain high standards of cleanliness, hygiene and infection prevention.

This is a great opportunity for someone who takes pride in their work, has an eye for detail and enjoys working independently within a friendly and supportive practice.

Main duties of the job

About the Role

This is 15 hour a week role, over 5 days.

You will be responsible for maintaining the cleanliness of the practice, including:

• Cleaning consultation and treatment rooms
• Cleaning waiting areas, staff areas and toilets
• Cleaning and disinfecting surfaces and high-touch areas
• Following the practice's cleaning schedules and infection prevention procedures
• Safely handling and disposing of clinical waste
• Replenishing soap, hand sanitiser, paper products and other supplies
• Ensuring cleaning equipment and materials are used safely and stored appropriately
• Reporting any maintenance, damage or cleaning concerns to the practice team
• Ensuring the surgery is consistently maintained to a high standard

As you will be the practice's dedicated cleaner, you will work independently and take ownership of the cleanliness of the surgery. You will, however, be part of our wider practice team and will have support when needed.

About us

About North Beverley Medical Centre

North Beverley Medical Centre is a small, friendly GP surgery serving our local community.

We are proud of the welcoming environment we provide for our patients and staff, and we recognise that maintaining a clean and safe surgery is an essential part of delivering good patient care.

Our practice team works closely together, and we value people who are reliable, respectful and take pride in what they do. The Medical Cleaner will be an important part of that team, helping us to maintain the high standards we expect throughout the surgery.

If you are reliable, take pride in your work and would enjoy working independently as part of a small and friendly practice team, we would love to hear from you.

We offer:

• Part-time hours
• A friendly and supportive working environment
• A role with responsibility and independence
• NHS Pension eligibility, where applicable
• Free on-site parking
• Cleaning equipment and supplies provided
• Appropriate training and support

Job summary

We are a friendly, busy two-partner GP practice based in Penwortham and are currently looking for a motivated and enthusiastic Care Navigator to join our team.

This is a key front-line role within the practice. As a Care Navigator, you will be the first point of contact for patients and visitors, whether face-to-face, over the telephone, or via online communication. You will play an important role in ensuring patients receive the right care, from the right professional, at the right time, whilst providing a welcoming and professional service at all times.

The successful candidate will be able to project a positive, friendly, and caring image to patients and visitors, demonstrate excellent communication skills, and thrive in a busy environment where no two days are the same.

Main duties of the job

To provide an efficient and courteous reception and administrative service to patients, healthcare professionals, and visitors. The Care Navigator will assist patients in accessing the most appropriate service or clinician, ensuring appointments and enquiries are managed effectively whilst maintaining the highest standards of patient confidentiality and customer care. Previous experience of working in General Practice would be an advantage. The hours will be 16hrs per week, comprising of morning or afternoon shifts to cover surgery opening hours - between 8.00am & 6.30pm, working 3 days per week. Flexibility is a must. There may be a possibility of extra hours in the future, but this is not guaranteed. Applicant must be able to do additional hours to cover staff leave and must be able to work flexible hours.

About us

We at Kingsfold Medical Centre are committed to delivering high-quality, patient-centred care and take pride in providing an accessible, responsive, and compassionate service to our local community.

Our practice is supported by a dedicated multidisciplinary team including GPs, Practice Nurses, Healthcare Assistants, Care Navigators, Receptionists, and Administrative staff. We recognise that every member of the team plays a vital role in delivering excellent patient care and ensuring the smooth day-to-day running of the practice.

We are proud of our positive and supportive working culture. As a busy practice, no two days are the same, and we work together to meet challenges with professionalism, flexibility, and a sense of humour. Teamwork, mutual respect, and open communication are at the heart of everything we do. We aim to create an environment where staff feel valued, supported, and empowered to develop their skills and reach their full potential.

Working at Kingsfold Medical Centre provides the opportunity to make a genuine difference to people's lives while being part of a caring and dedicated team. If you are enthusiastic, motivated, and enjoy working in a fast-paced healthcare environment, we would love to hear from you.

Job summary

Ophthalmic Nurses play an important role in the efficient and safe running of our services.

The Ophthalmic Nurse supports both outpatients across a range of clinics including general, pre and post-operative assessment and works very closely with the clinic assistants, theatre teams and doctors.

They also have a role to play on the day of theatre ensuring by supporting the preparation for patients for theatre, undertaking the role of runner in theatre and ensuring patients are well cared for in the recovery lounge.

Main duties of the job

• To accurately record patient history relevant to the clinic.
• To perform a comprehensive range of diagnostic procedures and clinical assessments in order to provide the Consultant with the relevant information for diagnosis and treatment.
• To advise patients on the appropriate care for their eye conditions.
• To explain the implications of eye conditions, treatment options, medication and possible side effects to patients, some of which may be distressed or confused.
• To assist in Minor Operations in the treatment room
• To support the Consultant across all types of outpatients clinics undertaking diagnostic testing as required.
• To support the theatre team on the day of theatre in the pre, post op lounges and as a runner, as required.
• To participate in clinical audit and research projects, as required.
• To act as a role model and teacher, providing mentorship and support demonstrate exemplary practice to all members of the clinic team
• Promote a professional and happy environment conducive to high patient and staff morale, achieved by leadership, personal example and direct involvement in the activities of the department environment.
• To keep accurate patient health records, updating electronic patient records or completing handwritten clinical notes.
• To support senior staff in the investigation of complaints and clinical incidents, ensuring that any investigations are thorough and that action plans are completed to enable lessons to be learned and shared.

About us

WHO ARE WE?

Newmedica is one of the leading providers of NHS-funded ophthalmology services in England.

Our Purpose is to make a positive difference to peoples lives

Our Vision is to change lives through better sight and eye health

We provide services for NHS CCGs, NHS Trusts and Foundation Trusts, and other providers of NHS funded services. We deliver over 160,000 patient interactions annually, including outpatient appointments, diagnostic testing and eye surgery. Our services are delivered through a variety of models including Managed Services and Ophthalmology Joint Venture (OJV) Partnerships.

What are we offering you?

• £36,000 - £37,500 per annum FTE
• Up to 5% annual bonus. Subject to criteria being met.
• 200 hours annual leave plus bank holidays (pro rata)
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, discount retail vouchers.
• An environment where your learning and development is supported through a range of various learning tools and courses. We are committed to ongoing CPD for all colleagues.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• Excellent transport links located within 1 mile of junction 6 of the M5;
• Free on-site parking.

Job summary

This is an exciting opportunity for an experienced Practice Nurse at our surgery, who will play an important role in supporting patients with chronic and long-term conditions, with a particular focus on diabetes. We are looking for a Practice Nurse, who is confident in managing these conditions and is keen to develop their knowledge and skills within primary care.

Main duties of the job

The right candidate will provide a broad range of nursing services, including long-term condition reviews, health promotion and preventative care. Clinical duties will include observations and investigations, wound care, vaccinations and immunisations, cervical screening, travel health and other procedures appropriate to their training and competence.

The Practice Nurse will work closely with GPs and the wider multidisciplinary team, while also managing their own workload and working independently within their scope of practice.

About us

Lawton House Surgery is committed to providing compassionate healthcare to our local community. We are a large surgery in Congleton with 13,500 patients and we have an excellent nursing team. We value teamwork, professional development and continuous learning, and are looking for an enthusiastic and professional Practice Nurse who is committed to delivering high quality patient care.

Job summary

We are currently looking for an enthusiastic individual with excellent communication skills to join our friendly Reception team.

The main purpose of a Receptionist at Lister House Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service.

The post holder will proactively communicate information between relevant patients, doctors, and professionals.

Main duties of the job

• To deliver a quality service, dealing directly with patients, relatives, and carers either face to face or via telephone.
• Reception responsibilities include general enquiries, booking and cancelling of appointments, making sure patient details are up to date and correct, copying and scanning of documents in a timely and accurate manner.
• Efficiently deal with patients and clinicians requests in line with practice policy.
• Assist patients in the completion of our total triage form ensuring relevant information is relayed clearly.

About us

We are friendly GP practice with over 70 years of history, led by a stable, forward-thinking Partnership that is ready to embrace the new look of Primary Care.

We have four site and over 46,000 patients across the city of Derby.

We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.

In return, Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• NHS Pensions Scheme
• Access to variety of NHS discounts
• Employee EAP well-being support
• Employee discounts

Job summary

We are looking to recruit a registered Nurse to join our team at the Surgery. Suggested hours will be full time 37.5 hours worked over 4 or 5 days but we are open to discussions on that for the right candidate.

We are a 4 partner, training practice on the outskirts of Gloucester within close reach of the M5 and Cheltenham.

We have a diverse practice team and are fully engaged within the North and South Gloucestershire Primary Care Network.

Main duties of the job

Chronic disease management, Cervical cytology, immunisation - adult and children - for more detailed please see job description section.

About us

Our four GP Partners are supported by three Salaried Doctors, and a full nursing and Health Care Assistants led team. We have a number of Additional roles staff also working alongside us such as Pharmacist, Nurse Associate, Pharmacy Technician, Social Prescriber, Frailty nurses, mental health nurse and physiotherapists and care coordinator.

The Admin team includes an experienced Managing Partner Practice Manager, Operations Manager and a full team of Admin and Care Navigators.

Job summary

We are looking for an enthusiastic, compassionate and motivated Practice Nurse to join our welcoming and supportive primary care team.

This is a fantastic opportunity to enjoy a varied and fulfilling nursing career, with the benefits of predictable working hours and a great work-life balance.

Our practice is situated in the lovely town of Lymington, serving a wonderful patient population. One of the most enjoyable aspects of working here is the opportunity to build lasting relationships with our patients, many of whom we get to know well over the years, creating a real sense of community and making our practice a particularly special place to work.

Main duties of the job

The role involves providing a wide range of nursing services to our patients, including chronic disease management, immunisations, cervical screening, wound care, health promotion and preventative care.

You will work closely with our GPs and wider practice team to deliver high-quality, patient-centred care, supporting patients in managing their health and wellbeing. The role offers a varied and interesting workload, with opportunities to develop your clinical skills.

We are looking for someone who is confident working independently, enjoys being part of a team and is passionate about making a positive difference to patients' lives.

About us

We are a friendly, well-established GP practice with a close-knit team dedicated to providing high-quality patient care. We pride ourselves on creating a warm and positive working environment, where teamwork, mutual respect and a good sense of humour are at the heart of what we do. Based in a renovated Georgian building, we offer a great work-life balance, opportunities for professional development, and a workplace where everyone feels appreciated and enjoys being part of the team.

Job summary

Must be able to work between 07:45 - 18:30. Own transport to travel between sites is essential.

Interviews will be held on Monday 2nd November.

This is a temporary role to cover maternity leave:

Wednesday 10.25 hours, Friday PM 5.5 hours, Saturday AM 4.5 hours.

The Care Navigator is primarily responsible for undertaking a wide range of reception duties and the provision of general support to the wider multi-professional team. A sound professional working relationship will be required with the GPs and staff working within the Practice. We are expanding the reception team and the role requires high levels of organisation and excellent interpersonal skills.

The role includes:

• Greeting and signposting patients
• Effective use of the appointments system, booking appointments and processing information
• Acting as the central point of contact for patients
• Liaising with multi-professional team members and external agencies such as secondary care
• Familiarity with Docman and EMIS Web clinical software systems

Main duties of the job

The post requires excellent communication skills, high levels of organisation and attention to detail as well as the ability to exercise tact, discretion and initiative. The ability to work under pressure and as part of a team are equally important.

The Practice will support continuing education and professional development in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice.

About us

Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000+ patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

We aim to:

provide high quality clinical care

meet our patients needs

act with integrity and complete confidentiality

be courteous, approachable, friendly and accommodating

ensure we provide safe and effective services and environments

to put patient care at the centre of what we do

to maintain a motivated and skilled workforce

use feedback, monitoring and auditing to continuously improve our services

treat all patients and staff with dignity, respect and honesty

Job summary

Closing date: 1st November

Interview date: 11th November

Monday, Tuesday, Wednesday (7 hours each day)

The General Practice Assistant (GPA) will support the clinical staff with the smooth running of clinics by performing the more routine administration and clinical tasks, on behalf of the clinical team, freeing up their time for better patient care and continuity. A sound professional working relationship will be required with all the staff working within the Practice and the PCN. The role requires high levels of organisation and excellent interpersonal skills.

Main duties of the job

The successful candidate will be proactive, have excellent organisational skills and be able to prioritise their own and others workloads to enable them to work under pressure and meet deadlines effectively.

Effective communication skills and teamwork are crucial in a multidisciplinary environment, helping ensure the quality and consistency of the services the practice provides. The post requires a pleasant and approachable manner with the ability to exercise tact and discretion as well as being able to use initiative.

The Practice will support continuing education and professional development in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice.

About us

Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000+ patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

We aim to:

provide high quality clinical care

meet our patients needs

act with integrity and complete confidentiality

be courteous, approachable, friendly and accommodating

ensure we provide safe and effective services and environments

to put patient care at the centre of what we do

to maintain a motivated and skilled workforce

use feedback, monitoring and auditing to continuously improve our services

treat all patients and staff with dignity, respect and honesty

Job summary

This is a new part time role for 22.5 hours a week, Monday, Wednesday, Friday (07:30 - 15:30), working as part of the newly formed Operations Team providing admin support. A sound professional working relationship will be required with the GPs and staff working within the Practice.

Applicants must have own transport and be able to drive between sites.

Main duties of the job

Preparing reports, spreadsheets and operational summaries

Managing parking fines administration

Maintain policy registersRun data performance reports

Support digital access platformsProcess clinical appointment books

Log complaints and significant events and carry out investigations

Assist with governance data

Problem solve basic IT issues

Responsibilities will evolve as the role develops

About us

Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000 patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress

Job summary

Scott Arms Medical Centre is seeking an experienced, reliable and organised GP Receptionist to join our busy practice team on an initial 12-month fixed-term contract.

Previous experience working in a GP practice and using SystmOne is essential.

The successful candidate will provide a professional, welcoming and patient-focused reception service, alongside a range of administrative duties, including managing telephone calls and appointments, processing prescriptions, patient registrations and deductions, managing clinical correspondence and workflow, and maintaining accurate patient records.

The role requires excellent communication and organisational skills, good IT ability, attention to detail and the ability to work calmly and efficiently in a busy healthcare environment.

Working Arrangements

This is an initial 12-month fixed-term position, working four days per week, ideally Monday, Wednesday, Thursday and Friday, with Tuesdays excluded.

The working day is 8:00 am to 4:30 pm, including a 30-minute unpaid lunch break, equating to 8 paid hours per day and 32 paid hours per week.

The successful candidate will work under the direction of the Reception Team Leader and contribute to the effective day-to-day running of the practice.

Main duties of the job

Key Responsibilities

• Provide a professional, courteous and compassionate service to patients and visitors, both face-to-face and by telephone.

• Manage telephone calls, patient enquiries, appointments and messages efficiently.

• Use SystmOne to maintain patient records, process registrations and deductions, and undertake administrative and workflow tasks.

• Process repeat prescription requests in accordance with practice procedures, referring clinical queries to the appropriate healthcare professional.

• Receive, scan, code, file and allocate clinical correspondence and documents to the appropriate patient records and staff members.

• Undertake general administration, including data entry, filing, patient communications and other routine practice duties.

• Recognise urgent concerns, errors and safeguarding issues and escalate them in accordance with practice procedures.

• Maintain strict patient confidentiality and comply with data protection, information governance, health and safety and other practice policies.

• Work collaboratively with reception colleagues, clinicians and the wider practice team, ensuring tasks are prioritised and handed over appropriately.

• Attend relevant training and meetings and undertake other reasonable duties appropriate to the role.

About us

Our mission is to provide an excellent, high quality health experience for all our patients. We are a large team, supporting approx 11,300 patients across our catchment area in the Great Barr area.

Our team cross cover and support each other and we have fantastic relationships with the local community services including pharmacies, CCG and our PCN.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Fixed term

Duration

365 days

Working pattern

Full-time, Part-time

Reference number

A4532-26-0006

Job locations

Whitecrest

Birmingham

B43 6EE

United Kingdom

Job description

Job responsibilities

Accountable to Team Leader & Practice Manager

Responsible for dealing with all matters concerning the non clinical care of patients, either F2F on by telephone. A strong professional and flexible approach is essential for the day to day running of the organisation of the practice and in the approach to future developments.

Job Responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the flowing list. Duties may be varied from time to time under the direction of the Team Leader, Practice Manager and Deputy Practice Manager, dependent on current and evolving practice workload and staffing levels.

Maintaining security in accordance with practice protocols

Being aware of and remaining abreast of practice policies and protocols

Knowing where to find phone numbers, policies and contacts

Computer data entry/data collection and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

Clearing and re-stock consulting rooms as required

Providing clerical assistance to the practice, pcn and CCG staff as required from time to time, including word/data processing, filing, photocopying, scanning

Providing refreshments for staff and visitors as required; keeping the kitchen area tidy and collecting cups from clinical rooms

Keeping the reception area tidy and free from obstructions and clutter

Charging patients the appropriate amount for private work, providing a receipt to the patient and recording charge in the receipt book

Receiving, checking and signing for deliveries

Maintaining a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the practice

Filing of notes

Prescription Processing including EPS

Processing F2F and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Taking messages and passing on information

Other tasks

This job description does not represent an exhaustive list of duties and responsibilities and it may be amended in light of any organisational and development requirements of the Practice.

Cover for holidays and sickness as and when it is needed.

Ideally you will have experience of working in a GP Practice and using System one Clinical System and DOCMAN would also be beneficial.

To act as the first point of contact for anyone visiting the surgery or calling on the telephone.

To receive patients on arrival and direct them to the correct surgery when required.

To deal politely and efficiently with visitors and, as a member of the practice team, provide a courteous and helpful service.

To ensure patient notes are correctly extracted and re-filed when necessary.

To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act.

Answer telephone and deal with or re-direct enquiries, booking appointments etc.

Receive prospective patients and register patients.

Answer queries with regard to results of recent tests e.g. bloods, urine or X-rays. This includes contacting the hospital(s) for those results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the Surgery.

Take in requests for repeat prescriptions, hand out completed prescriptions and prepare the forms for a GPs signature when necessary. Maintain a record in the book of items received into the surgery.

Cancel appointments when necessary, contact the patient(s) and re-book if required.

Book patient hospital transport when required.

Contact the emergency services when necessary.

Liaise with doctors to make appointments for private medicals when required.

At the start of each session period, open the surgery and GP rooms and ensure that everything is ready for the upcoming session. Also ensure the patient display is correctly set.

At the end of surgery check that the out of hours message system is working

On leaving the premises ensure the workstation computers are switched off, doors are locked, windows & skylights shut and, if last to leave, the alarm is set.

About the Ideal Candidate

We are looking for an experienced GP receptionist who is confident using SystmOne, organised, dependable and accurate, with a strong commitment to patient care, confidentiality and teamwork.

The successful candidate will be able to communicate effectively with patients and colleagues and support the smooth and efficient running of Scott Arms Medical Centre.

Job description Job responsibilities Accountable to Team Leader & Practice Manager Responsible for dealing with all matters concerning the non clinical care of patients, either F2F on by telephone. A strong professional and flexible approach is essential for the day to day running of the organisation of the practice and in the approach to future developments. Job Responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the flowing list. Duties may be varied from time to time under the direction of the Team Leader, Practice Manager and Deputy Practice Manager, dependent on current and evolving practice workload and staffing levels. Maintaining security in accordance with practice protocols Being aware of and remaining abreast of practice policies and protocols Knowing where to find phone numbers, policies and contacts Computer data entry/data collection and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required Providing clerical assistance to the practice, pcn and CCG staff as required from time to time, including word/data processing, filing, photocopying, scanning Providing refreshments for staff and visitors as required; keeping the kitchen area tidy and collecting cups from clinical rooms Keeping the reception area tidy and free from obstructions and clutter Charging patients the appropriate amount for private work, providing a receipt to the patient and recording charge in the receipt book Receiving, checking and signing for deliveries Maintaining a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the practice Filing of notes Prescription Processing including EPS Processing F2F and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Taking messages and passing on information Other tasks This job description does not represent an exhaustive list of duties and responsibilities and it may be amended in light of any organisational and development requirements of the Practice. Cover for holidays and sickness as and when it is needed. Ideally you will have experience of working in a GP Practice and using System one Clinical System and DOCMAN would also be beneficial. To act as the first point of contact for anyone visiting the surgery or calling on the telephone. To receive patients on arrival and direct them to the correct surgery when required. To deal politely and efficiently with visitors and, as a member of the practice team, provide a courteous and helpful service. To ensure patient notes are correctly extracted and re-filed when necessary. To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act. Answer telephone and deal with or re-direct enquiries, booking appointments etc. Receive prospective patients and register patients. Answer queries with regard to results of recent tests e.g. bloods, urine or X-rays. This includes contacting the hospital(s) for those results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the Surgery. Take in requests for repeat prescriptions, hand out completed prescriptions and prepare the forms for a GPs signature when necessary. Maintain a record in the book of items received into the surgery. Cancel appointments when necessary, contact the patient(s) and re-book if required. Book patient hospital transport when required. Contact the emergency services when necessary. Liaise with doctors to make appointments for private medicals when required. At the start of each session period, open the surgery and GP rooms and ensure that everything is ready for the upcoming session. Also ensure the patient display is correctly set. At the end of surgery check that the out of hours message system is working On leaving the premises ensure the workstation computers are switched off, doors are locked, windows & skylights shut and, if last to leave, the alarm is set.About the Ideal CandidateWe are looking for an experienced GP receptionist who is confident using SystmOne, organised, dependable and accurate, with a strong commitment to patient care, confidentiality and teamwork.The successful candidate will be able to communicate effectively with patients and colleagues and support the smooth and efficient running of Scott Arms Medical Centre.

Person Specification

Experience

Essential

• Essential Criteria
• Previous experience working in a GP practice.
• Previous experience using the SystmOne clinical system.
• Knowledge of GP reception and administrative procedures.
• Good IT and computer skills.
• Excellent verbal and written communication skills.
• A professional, approachable and patient-focused manner.
• Strong organisational skills and attention to detail.
• Ability to prioritise competing demands in a busy environment.
• Ability to work independently and as part of a team.
• Understanding of patient confidentiality, data protection and information governance.
• Reliability, flexibility and a positive, professional attitude.

Desirable

• Experience managing clinical workflow and correspondence.
• Experience processing prescriptions, patient registrations and deductions.
• Familiarity with NHS administrative requirements and general practice procedures.

Person Specification Experience Essential Essential Criteria Previous experience working in a GP practice. Previous experience using the SystmOne clinical system. Knowledge of GP reception and administrative procedures. Good IT and computer skills. Excellent verbal and written communication skills. A professional, approachable and patient-focused manner. Strong organisational skills and attention to detail. Ability to prioritise competing demands in a busy environment. Ability to work independently and as part of a team. Understanding of patient confidentiality, data protection and information governance. Reliability, flexibility and a positive, professional attitude. Desirable Experience managing clinical workflow and correspondence. Experience processing prescriptions, patient registrations and deductions. Familiarity with NHS administrative requirements and general practice procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Scott Arms Medical Centre

Address

Whitecrest

Birmingham

B43 6EE

United Kingdom

Employer's website

https://www.scottarmsmedical.co.uk (Opens in a new tab)

Employer details

Employer name

Scott Arms Medical Centre

Address

Whitecrest

Birmingham

B43 6EE

United Kingdom

Employer's website

https://www.scottarmsmedical.co.uk (Opens in a new tab)