Job summary

We have a great opportunity available for a salaried GP to join our Practice in Malvern, Worcestershire. We are a friendly innovative practice consisting of 4 partner GPs and 4 salaried GPs and an ACP. We have a list size of just under 13,000 patients. EMIS Practice.

We are looking for a salaried GP to work 6/8 sessions per week with us.

Main duties of the job

We utilise a total triage model, so the right patients are seen by the right clinician at the right time.

Additional duties:

• Admin including referrals, correspondence, lab results, and document processing.
• Our salaried GPs assist with both triage and duty clinics as well as holding prebooked clinics.
• Attendance at practice meetings and training as and when appropriate
• Insurance reports and other non-GMS work for patients as required
• Mandatory training

About us

Malvern Health Centre is based In Malvern, Worcestershire at the foot of the beautiful Malvern Hills. We pride ourselves on being a friendly, supportive, and high-performing practice with a strong multidisciplinary team. Our extensive skill mix allows us to deliver high-quality, patient-centred care.

We have an excellent working relationship with our neighbouring practices via our PCN with access to Pharmacists and Pharmacy technicians, First Contact Practitioners, Paramedic, Care home team and Social Prescribers.

Rated Good across all areas by CQC, the surgery has an incredibly friendly atmosphere, and everyone has an opportunity to offer suggestions and voice opinions on the development of services.

Some of the benefits we offer include:

Generous annual leave & CPD allowance

NHS Pension

Group scheme MDU cover

Consistently high QOF scores

Emis Web, EPS, eRS, Lexacom, Accurx

Job summary

Experienced practice nurse - minimum 3 years practice nursing experience 37.5 hours per week (Monday, Tuesday and Friday 8am - 4.30pm, Wednesday and Thursday 7am - 3.30pm with an hour unpaid lunch each day) This is an opportunity for an experienced practice nurse to join our busy team at the Hollies Medical Practice. Please note that this is not a trainee or development post we are looking for someone who can come into the role with established primary-care experience. The Hollies is a friendly, high achieving practice based on the edge of Tamworth town centre and provides care to 15500 patients. As part of the Mercian network we are a forward thinking practice and are keen to embrace new methods of working, for the benefit of our staff and patients.

Main duties of the job

The post holder will be a highly experienced practice nurse, who acting within their professional boundaries, will provide high quality care for the Hollies patients. The role includes delivering nursing care including smears, immunisations, long term condition reviews and travel health. A good understanding of long term condition reviews is essential.

The successful applicant will be expected to demonstrate clinical leadership within the nursing team and may be required to assist with coaching, mentoring and supporting the development of other members of the team, including healthcare assistants and Nursing Associates.

The successful candidate will contribute to the ongoing development and delivery of high-quality nursing services within the practice. They will support the review and implementation of clinical protocols and procedures as appropriate to their experience and areas of responsibility.

The role would suit an experienced Practice Nurse who is confident working autonomously and is keen to contribute to the wider development of the nursing team.

About us

We are a friendly and well established practice located on the edge of Tamworth town centre. Benefits include NHS pension, 25 days annual leave per annum (rising to 28 , 5 days study leave per annum, sick pay scheme and employee assistance programme. NMC fees paid, regular social events

www.holliesmedical.co.uk

Job summary

An exciting opportunity has arisen for an enthusiastic and experienced Therapy Assistant to join the Orthopaedic Supportive Discharge Team.

The team treat a wide variety of orthopaedic trauma conditions and the aim of OSD is to provide a greater proportion of patients rehabilitation in their home rather than in hospital.

You'll manage a caseload with guidance and support and carry out non-clinical duties too, like equipment ordering, completing referrals and data entry.

Main duties of the job

The post holder will be expected to:

Assist the therapists and nurses in the Orthopaedic Supported Discharge team offering a range of interventions and treatments in the patient's home, under the guidance of qualified staff to facilitate patients reaching their optimal level of independence and social integration in the community.

Maintain effective communication links with patients, carers and all relevant professionals as appropriate

Continue professional and personal development including participation in training programmes

Undertake non-clinical duties related to the treatment and management of patients, i.e. ordering of equipment, recording contacts/stats

To take part in weekend working on a rota basis.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

For more information about careers at ASPH please visit:www.asph-careers.org

Job summary

FIXED TERM 1 YEAR BAND 6-

We have an exciting opportunity for a Band 6 Physiotherapist to join our Orthopaedic Therapy Team at Ashford and St Peter's Hospital's. This post is a rotation between our Orthopaedic trauma team at St Peter's, Chertsey and elective team at Ashford Hospital- rotating every 8 months.

The teams provide acute inpatient therapy intervention for trauma patients with fractures such as NOF, spinal and limb fractures, and elective procedures such as joint arthroplasty, arthroscopic procedures and spinal surgery.

The successful applicant will have the ability to use their initiative and be an effective team worker. They will have strong clinical knowledge and problem solving skills in orthopaedics with the ability to apply these skills in both a trauma and elective setting.

There is an expectation to participate in the weekend service and extended day cover to ensure our service is provided to a high standard and meets best practice guidelines. The successful candidate will support and supervise physiotherapists, students and therapy assistants, and work closely with the multi-disciplinary team to provide high quality care & improved outcomes for patients.

Please note this post is rotational between sites and cross-cover is expected when clinical need arises.

Main duties of the job

The main duties of the role include the requirement to:

• Work as an autonomous practitioner and manage a specialist orthopaedic caseload
• Complete comprehensive patient assessments, formulate clinical problem lists and provide physiotherapy intervention as per orthopaedic pathways
• Contribute to MDT handovers or problem patient sessions
• Work as part of a multi-disciplinary team, putting patient care and experience first
• Support junior staff with caseload management, prioritisation and clinical reasoning
• Actively participate in service development and contribute to monitoring of standards of practice, and take personal responsibility in your professional development and professional registration requirements
• Show passion for providing a high level of care and safeguarding to patients known to our service
• Use initiative, communicate with empathy and be an effective team player
• Demonstrate leadership skills and deputise for the team lead whenever necessary
• Participate in the development of physiotherapists and support staff within orthopaedics through training, competencies and supervision
• To take part in the weekend orthopaedic service
• Form good working relationships with Orthopaedic consultants and ensure inpatient physiotherapy meets clinical expectation.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

For more information about careers at ASPH please visit:www.asph-careers.org

Job summary

We have an exciting opportunity for a Band 6 Physiotherapist to join our Trauma and Orthopaedic Therapy Team at Ashford and St Peter's Hospital. This static post is in the Orthopaedic trauma team at St Peter's, Chertsey.

The team provide acute inpatient therapy intervention for trauma patients with fractures such as NOF, spinal and limb fractures, and some elective procedures such as joint arthroplasty and spinal surgery.

The successful applicant will have the ability to use their initiative and be an effective team worker. They will have strong clinical knowledge and problem solving skills in orthopaedics with the ability to apply these skills in a trauma setting.

There is an expectation to participate in the weekend service to ensure our service is provided to a high standard and meets best practice guidelines. The successful candidate will support and supervise physiotherapists, students and therapy assistants, and work closely with the multi-disciplinary team to provide high quality care & improved outcomes for patients.

Main duties of the job

The main duties of the role include the requirement to:

• Work as an autonomous practitioner and manage a specialist trauma and orthopaedic caseload
• Complete comprehensive patient assessments, formulate clinical problem lists and provide physiotherapy intervention as per orthopaedic pathways
• Contribute to MDT handovers or problem patient sessions
• Work as part of a multi-disciplinary team, putting patient care and experience first
• Support junior staff with caseload management, prioritisation and clinical reasoning
• Actively participate in service development and contribute to monitoring of standards of practice, and take personal responsibility in your professional development and professional registration requirements
• Show passion for providing a high level of care and safeguarding to patients known to our service
• Use initiative, communicate with empathy and be an effective team player
• Demonstrate leadership skills and deputise for the team lead whenever necessary
• Participate in the development of physiotherapists and support staff within orthopaedics through training, competencies and supervision
• To take part in the weekend orthopaedic service
• Form good working relationships with Orthopaedic consultants and ensure inpatient physiotherapy meets clinical expectation.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

For more information about careers at ASPH please visit:www.asph-careers.org

Job summary

Job summary

As the biggest provider of GP services in the North West, we are proud to have 40+ practices all rated as Outstanding or Good by CQC.

Together with below, we offer the chance to work in an innovative environment and the security of knowing our wider SSP Health Team are always there to support you.

Excellent career progression

Enhanced benefits

Fundraising Events

Winter Awards Ceremony

Monthly PM meetings

Area Manager support/regular meetings

Head office team available for support

SSP Health Practice Managers benefit from our substantial network of back office support functions to allow each to really focus on patient services and lead the local team of doctors, nurses and staff.

Main duties of the job

We are recruiting to expand our dynamic and highly motivated team of Practice Managers. You will benefit from being part of a wider team with support available from existing PMs across our sites together with an Area Manager.

The ideal candidate will have excellent interpersonal and organisational skills together with proven experience in managing people and monitoring performance targets in primary care. You must be highly self-motivated, organised and able to motivate your team.

The ideal candidate will have excellent leadership skills, be confident with IT and enjoy working flexibly in a rapidly changing environment.

You will have the aptitude to support practice engagement with the wider health economy as required, such as local Primary Care Networks, local practice manager networks and community care providers, to ensure that we are consistently kept aware of best practice and new developments.

About us

As the biggest provider of GP services in the North West, we are proud to have 40+ practices all rated as Outstanding or Good by CQC. We are expanding our group of practices and now have the opportunity for an experienced Manager to join our team in Carlisle.

Together with below, we offer the chance to work in an innovative environment and the security of knowing our wider SSP Health Team are always there to support you.

Job summary

Shape the Future of Respiratory Medicine with NHS Humber Health Partnership!

Are you a visionary and dynamic Respiratory Consultant eager to make a lasting impact? Do you want the freedom to lead, innovate, and develop a service within your chosen sub-specialty?

At NHS Humber Health Partnership, we are offering an exceptional opportunity for you to drive change and redefine respiratory care for the people of Northern Lincolnshire. You'll have the autonomy to mould and shape how our Respiratory Service and its sub-specialties are delivered, ensuring patients receive cutting-edge, high-quality care.

We are particularly keen to hear from candidates with expertise in EBUS, Interstitial Lung Disease, Asthma, Sleep-Disordered Breathing, NIV, and Pleural Disease--but if you have a different sub-specialty interest, we're open to discussions. Your passion and expertise matter!

Beyond clinical leadership, the successful applicant will have the prestigious opportunity to be appointed as an Honorary Senior Lecturer at Hull York Medical School (HYMS)--an esteemed recognition of their contribution to teaching and research. This honorary title grants access to university premises, facilities, systems, and library services, enabling you to further enrich your academic and professional journey.

If you're ready to take respiratory medicine to new heights, we'd love to hear from you.

Main duties of the job

Join Our Expert Respiratory Team

We seek skilled Consultant Respiratory Physicians to enhance our team of consultants. You will contribute to adult general internal medicine (1:12 rota) and play a key role in delivering timely bronchoscopies. Our Diagnostic Investigation Unit boasts a thoracic ultrasound service, ensuring top-tier diagnostics. Your schedule will include clinic sessions with allocated administration time for a smooth workflow.

As part of our team of nine consultants, you will lead Respiratory Services across Northern Lincolnshire. Our department offers comprehensive respiratory care, supporting a Home Ventilation Program for 100 patients and housing an Endobronchial Ultrasound System established in 2020. We aim to expand further with Medical Thoracoscopy.

You will also contribute to undergraduate and postgraduate teaching, working closely with Hull York Medical School (HYMS) and participating in the training of advanced care practitioners with Sheffield University.

If you're ready to lead, innovate, and educate, we'd love to welcome you to our team!

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job summary

The post holder will work as a member of the Diabetes Nursing Team under the direction of the Consultants to deliver an expert nursing service to patients with Diabetes, from diagnosis until discharge or transition to the adult service.

The post holder will deliver specialist nursing skills, demonstrate sound clinical knowledge and expertise in the autonomous management of children and young people within the diabetes service.

The post holder will ensure that patients and families are educated, informed and supported by providing clinical and social support in relation to their diagnosis. It will be necessary to work flexibly with a caseload of patients, across both the hospital and community settings for a defined caseload of patients within the diabetes service and to provide symptom advice to other health care professionals and initiate guideline-based therapies. The post holder will establish clear lines of communication with primary healthcare teams . The post holder will contribute to the development of evidence based clinical nursing practice in line with current research and guidelines and will participate in audit and quality improvement initiatives.

The post holder will ensure that patients and their families are educated, informed and supported by providing clinical and social support in relation to their specific diagnosis and treatment plans

Main duties of the job

• It will be necessary to work flexibly across a caseload of patients across both the hospital and community setting for local patients and to provide expert advice to other health care professionals and initiate guidelines based therapies that address acute management issues for diabetes
• The post holder will contribute to the development of evidence based clinical nursing practice in line with current research and guidelines and will participate in audit.
• The post holder will work across organisational, regional and national boundaries and form good working relationships with colleagues within the regional diabetes network.
• Applications from job seekers who require current Skilled Worker Visa sponsorship to work in the UK are welcome and will be considered alongside all other applications. You can determine the likelihood of obtaining a Certificate of Sponsorship for the post by assessing your circumstances against criteria specified on the gov.uk website.

About us

• The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion
• Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve
• Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH
• As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology
• We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community

Job summary

An exciting opportunity has risen to recruit a full time Band 4 as a MDT Coordinator and Patient Pathway Coordinator at the Children's Hospital Unit - Royal National Orthopaedic Hospital Trust.

• The MDT coordinator will work as an integral member of the multi-disciplinary teams, providing a pro-active and facilitative clinical pathway navigation service by supporting clinical teams in ensuring that patient care is delivered in an effective and timely manner in accordance to national guidelines.
• The post holder will also provide administrative support to the children's hospital unit and provide a professional, efficient administrative service to patients.
• While the post holder will be formally identified as an MDT Coordinator and patient pathway coordinator, in recognition of their specific function within each Clinical Support Unit, this job description has been designed to function as a generic description for both roles. This is in recognition of the combined nature of the role in certain departments, and of the expectation of full cross-cover within unit teams. Local policies and processes will more closely define the day to day requirements of each role.

Main duties of the job

To be the main point of contact for all patients issues relating to their pathway of care.

To be responsible for the management of the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process.

To have a sound understanding of 18 week waiting time targets, rules and procedures, and to work proactively to ensure that all targets are maintained.

To ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.

About us

The Royal National Orthopaedic Hospital is a specialist tertiary referral hospital. A fifth of our patients are younger than 18 years of age. Patients are referred to the hospital nationally and internationally, often with complex medical needs.

Children are admitted under different teams including:

Paediatric Orthopaedics

Spinal Injuries

Spinal Deformity

Spinal Malformation

Bone and Soft Tissue tumours

Peripheral Nerve Injury

Paediatric Medicine (Metabolic Bone &Rheumatology)

The team consists of 5 secretaries in Paediatric Surgery and 2 in Paediatric Medicine. It is a supportive team that provides cover for each other.

Job summary

Benefit from an enhanced starting salary of £140,342, under the Consultant contract for Wales.

West Wales offers an outstanding quality of life, with access to beautiful coastline, national parks and rural countryside. Aberystwyth is a lively university town with a strong community feel, good local amenities and excellent opportunities for outdoor activities.

Hywel Dda University Health Board is looking to appoint a Consultant in Anaesthetics to join the established team at Bronglais General Hospital, Aberystwyth. This post offers the opportunity to develop a sustainable consultant role within a supportive department, while benefitting from an excellent work-life balance in West Wales.

Bronglais General Hospital provides acute services to Ceredigion and surrounding areas and plays a key role in the delivery of planned and unscheduled care. The Anaesthetics department is central to the hospital's surgical and critical care services and is actively involved in service development and future planning.

We welcome applications from motivated consultants who are committed to delivering high-quality, patient-centred care and who wish to contribute to the ongoing development of anaesthetic services within Hywel Dda University Health Board.

Main duties of the job

In conjunction with consultant colleagues, the post holder will provide a comprehensive anaesthesia service for general, orthopaedic, gynaecological, obstetric and ophthalmic surgery, covering both elective and urgent activity.

Theatre sessions are available across a variety of specialties and will be agreed with the successful applicant, taking into account service requirements and individual sub-specialty interests.

The department operates a fully flexible consultant rota, including elective theatre lists, urgent surgery and trauma lists, and daytime ICU sessions. Consultants provide resident on-call cover for theatres and ICU during both day and night periods, supported by a second on-call consultant from home, seven days a week.

On-call duties attract a band 3 supplement and are provided on a rolling rota specific to Bronglais General Hospital.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Details

Date posted

12 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£140,342 to £166,585 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

100-MED-BGH-115-H

Job locations

Bronglais General Hospital

Caradoc Road

Aberystwyth

SY23 1ER

United Kingdom

Job description

Job responsibilities

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy.

Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full.

Hywel Dda University Health Board is committed to providing healthcare services that are patient-centric, ensuring that our community receives the best possible care. We value inclusivity and foster a workplace culture that embraces diversity and supports every individuals contribution towards a welcoming healthcare environment.

We welcome applications from all sections of society and are committed to creating a diverse and inclusive workplace.

Please see the below links for useful videos relating to this vacancy:

• Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY
• Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ
• Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s
• Virtual Tour - https://youtu.be/mVLrJAcfM_c

Job description Job responsibilities For full details of the role requirements please see attached Job Description and Person Specification for this vacancy. Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full. Hywel Dda University Health Board is committed to providing healthcare services that are patient-centric, ensuring that our community receives the best possible care. We value inclusivity and foster a workplace culture that embraces diversity and supports every individuals contribution towards a welcoming healthcare environment. We welcome applications from all sections of society and are committed to creating a diverse and inclusive workplace. Please see the below links for useful videos relating to this vacancy: Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s Virtual Tour - https://youtu.be/mVLrJAcfM_c

Person Specification

Qualifications and Knowledge

Essential

• Full registration and a License to Practice with the General Medical Council.
• On the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date.
• Valid Certified Advanced Life Support.
• Where a sub-specialty interest is required, Intensive Care Medicine, sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience.

Desirable

• Additional Higher qualification(s).

Clinical Experience

Essential

• Broad based experience within the specialty area.
• Able to demonstrate core competencies and clinical skills relevant to the post.
• Experience of leading a team

Desirable

• Previous experience working in the UK or NHS.

Clinical Governance

Essential

• Understanding of the role of Clinical Governance.
• Participation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
• Knowledge of annual job planning/appraisal review process.

Desirable

• Knowledge of risk management.

Teaching

Essential

• Ability to critically assess learning requirements for self and others.
• Evidence of organising programmes and teaching all staff groups.
• Willingness to teach all grades of professional multidisciplinary staff.

Desirable

• Teaching qualification.

Research and Scholarship

Essential

• Demonstrates knowledge of current research and best practice in the specialty area.
• Evidence of keeping up to date with current research and best practice.
• Evidence of locating and using clinical guidelines appropriately.
• Evidence of communicating and interpreting research evidence in a meaningful way.

Desirable

• Active participation in research.

Safeguarding

Essential

• Demonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
• Evidence of applying appropriate equality and diversity legislation.

Other

Desirable

• Welsh Speaker (Level 1)

Skills and Attributes

Essential

• Ability to work autonomously and be responsible for actions.
• Ability to work flexibly.
• Ability to remain calm whilst working under pressure.
• Undertake responsibility for leading and supervising a team.
• Excellent interpersonal skills and team-working skills.

Person Specification Qualifications and Knowledge Essential Full registration and a License to Practice with the General Medical Council. On the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date. Valid Certified Advanced Life Support. Where a sub-specialty interest is required, Intensive Care Medicine, sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience. Desirable Additional Higher qualification(s). Clinical Experience Essential Broad based experience within the specialty area. Able to demonstrate core competencies and clinical skills relevant to the post. Experience of leading a team Desirable Previous experience working in the UK or NHS. Clinical Governance Essential Understanding of the role of Clinical Governance. Participation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice. Knowledge of annual job planning/appraisal review process. Desirable Knowledge of risk management. Teaching Essential Ability to critically assess learning requirements for self and others. Evidence of organising programmes and teaching all staff groups. Willingness to teach all grades of professional multidisciplinary staff. Desirable Teaching qualification. Research and Scholarship Essential Demonstrates knowledge of current research and best practice in the specialty area. Evidence of keeping up to date with current research and best practice. Evidence of locating and using clinical guidelines appropriately. Evidence of communicating and interpreting research evidence in a meaningful way. Desirable Active participation in research. Safeguarding Essential Demonstrates knowledge of safeguarding requirements and takes appropriate responsibility. Evidence of applying appropriate equality and diversity legislation. Other Desirable Welsh Speaker (Level 1) Skills and Attributes Essential Ability to work autonomously and be responsible for actions. Ability to work flexibly. Ability to remain calm whilst working under pressure. Undertake responsibility for leading and supervising a team. Excellent interpersonal skills and team-working skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Bronglais General Hospital

Caradoc Road

Aberystwyth

SY23 1ER

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

Bronglais General Hospital

Caradoc Road

Aberystwyth

SY23 1ER

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job summary

Make every step count . Join our Orthopaedic team here at Ormskirk hospital.

Are you an experienced healthcare assistant looking for your next challenge? Do you thrive in a fast paced environment where outstanding patient care makes a real difference? If this is you then we would love to hear from you.

We are seeking a compassionate and motivated Healthcare assistant to join our elective Orthopaedic surgical ward team. You will be supporting patients who are undergoing major joint surgery and will play a vital part in their surgical journey from admission through to discharge.

We have a supportive and highly skilled team at Ormskirk and there is every opportunity to develop skills within this speciality.

If your passionate about delivering a 5 star service and want to be part of a team that supports people to independence then apply now

Main duties of the job

The main duties of this role are

• Delivery of high quality care to patients undergoing elective orthopaedic surgery.
• Assisting patients with their daily activities of living including personal care, hydration and encouragement of independent mobility.
• Undertake and record routine observations, escalating any concerns to the Registered nurse in charge.
• Assist with patient transfers, mobilisation and rehabilitation programmes in line with their individual care plan and therapy plan.
• Promote patient dignity,privacy and well being at all times.
• Ensure ward areas are well stocked, reporting any environmental or equipment concerns.
• Adhere to all hospital policies and procedures at all times.
• Participate in handovers, team meetings and service improvement initiatives
• Act as a role model for junior staff providing support and guidance where needed.
• Ensure that care is delivered in line with the trust values and behavioural standards at all times.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Job summary

Pembroke Road Surgery is looking for an experienced and motivated Practice Nurse with specialist knowledge of diabetes management (Type 1 and Type 2) to join our friendly and supportive practice in Clifton. This is an excellent opportunity to work within a supportive environment as part of a strong multidisciplinary team to provide high-quality, evidence-based nursing care for patients with diabetes to complement a varied treatment room offer.

As a member of our nursing team, you will be integral to the delivery of high-quality, patient centered care.

Main duties of the job

Working collaboratively with GP partners, salaried GPs, and the wider multidisciplinary team, you will provide comprehensive diabetes reviews and ongoing management for patients with Type 1 and Type 2 diabetes alongside our existing diabetes team, be part of a team of Practice Nurses, Nurse Associates, Healthcare Assistants and Phlebotomists to undertake all aspects of the practice nurse role including; cervical screening, baby immunisations, wound care and other expected treatment room duties.

About us

Pembroke Road Surgery is a highly regarded GP practice caring for approximately 20,000 patients. We were recently ranked within the top five GP surgeries in BNSSG and first in Bristol by Bristol Live. We promote a positive, inclusive workplace with a strong emphasis on teamwork, staff wellbeing, and highquality patient care.

We hold regular in-house teaching sessions including the occasional guest speaker, a daily catch-up at lunch, and regular social events.

We have 7 GP Partners and 7 Associate GPs, Clinical Pharmacists, First Contact Physiotherapists, Advanced Nurse Practitioners, Treatment Room Team, PCN homevisiting, care coordination, social prescribing and in-house IT support. We have a skilled patient services team.

We are training practice, including GP trainees, F2 doctors, medical students and trainee nurses studying at UWE.

Informal visits are warmly welcomed. For further information or to arrange a visit, please contact Helen Corke, Treatment Room Manager.

Job summary

We are looking to recruit an enthusiastic, experienced clinical pharmacist to work within our growing team of pharmacists and pharmacy technicians. You will support all aspects of medicines management across our PCN including medication reviews, medicines reconciliation, the management of systems to ensure safe prescribing and offer support to the wider PCN team. You will also manage medication queries and repeat prescribing systems across our practices. In this role you will be supported by a Senior Clinical Pharmacist. You will work within your competence to deliver a service and manage the health and social care needs of patients within the GP practices included in Synergy Health PCN.

Main duties of the job

Key Duties

To reduce the medicines related workload on clinicians.

Increase safety and quality of prescribed medicines.

Provide support on medicines related issues to the PCN team.

Undertake medication reviews.

Be a point of contact for patients regarding medicines queries.

Core Duties

Undertake medication reviews with patients, implement prescribing changes (as an independent prescriber) and order relevant monitoring tests.

Chronic Disease Management (for example, managing hypertension/Type 2 Diabetes/Asthma/COPD patients, polypharmacy review).

Review of hospital correspondence including medicines reconciliation.

Act as a source of medicines information for all the PCN team and patients including suggesting potential interventions.

Support practices with the Quality and Outcomes Framework and disease register validation.

Support prescription management in line with practice and PCN policies.

To develop a good working relationship with community pharmacists and other local providers of healthcare.

To plan and organise own workload, including audit and project work.

About us

About Synergy Health PCN

Primary Care Networks (PCN) are local neighbourhoods where all health and social care services work together to deliver a better experience for their citizens.

Synergy Health PCN covers three practices in Gedling Borough, Jubilee Park Medical Partnership in Carlton with a branch site in Lowdham, West Oak on Westdale Lane, Mapperley and Trentside Medical Group in Netherfield and Carlton.

We are a standalone PCN with a lead practice. We have a population of 36,000 patients.

The PCN has care co-ordinators, social prescribing link workers, advanced nurse practitioner, first contact physiotherapists, clinical pharmacists and pharmacy technicians. These roles will work closely together to develop and grow the PCN and improve patient care across our patient list.

Our vision is to build and develop collaborative working across member practices and stakeholders, to support and strengthen the delivery of Primary Care services and improve health outcomes for the local population we serve.

Job summary

Elm Lodge Surgery is seeking a part-time (24 hours per week) Practice Receptionist and Administrator who is passionate about working as part of our team to provide an excellent patient experience.

The working days will be on Monday, Wednesday and Friday.

Main duties of the job

The successful candidate will be an effective communicator with a welcoming and calm demeanour that puts our patients at ease.

Your main role will be working on the surgery reception, answering phone calls, assisting patients and booking appointments.

A high degree of confidentiality, sensitivity, discretion and tact is required.

Experience of working in a GP surgery is desirable. Support and training will be provided.

The successful candidate will be expected to work a fixed shift pattern including some 8am starts.

About us

We are a GP Partnership in Dulwich (SE24) with high patient satisfaction and outstanding health outcomes.

The surgery team is experienced, with many of our colleagues having worked at Elm Lodge for over 10 years. We are welcoming to new team members.

We prioritise providing a good service to our patients, and seek to work in a way that is environmentally sustainable.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£14.80 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A2018-26-0003

Job locations

2 Burbage Road

London

SE24 9HJ

United Kingdom

Job description

Job responsibilities

Job title:Practice Receptionist and Administrator

Reports to: Practice Manager

Accountable to: Practice Manager

Hours:24 per week

Summary:

To work as part of our team to provide an excellent patient experience. This will include:

Receiving, assisting and directing patients in accessing the appropriate services in a courteous, efficient and effective way.

Projecting a positive, caring and friendly image to patients and other visitors, in person and on the telephone.

Provide assistance to the clinical and administrative team to ensure the smooth running of the surgery.

Areas of responsibility:

The following list is not exhaustive and is subject to change to support business need.

Patient services

Be the point of contact for all patients arriving at the surgery

Ensure total familiarity with the practice appointment system

Ensure that the waiting area and patient environment is clean and tidy at all times.

Deal with face to face/phone patient queries from other team members where appropriate

Liaise with other members of the primary health care team, outside agencies and practice volunteers as required

Be available to cover reception if required to support colleagues annual and sick leave

Administration

To have a thorough knowledge of all Practice procedures.

To work in accordance of written protocols.

Accurately record incoming messages and safely pass them to the appropriate person

Action tasks by contacting patients via phone, sms or letter

Process referrals

Deal with patient enquiries in a polite and professional manner

Complete the more complex admin tasks

Monitor and reply to emails sent to the practice.

Information technology:

Have a working knowledge of all EMIS (including Workflow), eReferrals, NHS Mail, Electronic Prescribing and other software and hardware that support patient services

Support patients to use self-check in screens, and other electronic equipment such as the patient BP machine.

Communication

The post holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Ensure communication systems are running smoothly

General

The post holder may be required to undertake additional duties not identified here to meet the needs of the practice. They must also be willing to attend relevant meetings, study and update days even if not on a usual working day

Confidentiality

Sign and follow the practices confidentiality policy at all times

Health & Safety

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues.

Personal/professional development

The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Security

The post holder should follow the practice locking-up protocol to ensure the security of the premises

Job description Job responsibilities Job title:Practice Receptionist and AdministratorReports to: Practice ManagerAccountable to: Practice ManagerHours:24 per weekSummary:To work as part of our team to provide an excellent patient experience. This will include:Receiving, assisting and directing patients in accessing the appropriate services in a courteous, efficient and effective way.Projecting a positive, caring and friendly image to patients and other visitors, in person and on the telephone.Provide assistance to the clinical and administrative team to ensure the smooth running of the surgery.Areas of responsibility:The following list is not exhaustive and is subject to change to support business need.Patient servicesBe the point of contact for all patients arriving at the surgeryEnsure total familiarity with the practice appointment systemEnsure that the waiting area and patient environment is clean and tidy at all times.Deal with face to face/phone patient queries from other team members where appropriateLiaise with other members of the primary health care team, outside agencies and practice volunteers as requiredBe available to cover reception if required to support colleagues annual and sick leaveAdministrationTo have a thorough knowledge of all Practice procedures.To work in accordance of written protocols.Accurately record incoming messages and safely pass them to the appropriate personAction tasks by contacting patients via phone, sms or letterProcess referralsDeal with patient enquiries in a polite and professional mannerComplete the more complex admin tasksMonitor and reply to emails sent to the practice.Information technology:Have a working knowledge of all EMIS (including Workflow), eReferrals, NHS Mail, Electronic Prescribing and other software and hardware that support patient servicesSupport patients to use self-check in screens, and other electronic equipment such as the patient BP machine.CommunicationThe post holder should recognise the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognise peoples needs for alternative methods of communication and respond accordinglyEnsure communication systems are running smoothlyGeneralThe post holder may be required to undertake additional duties not identified here to meet the needs of the practice. They must also be willing to attend relevant meetings, study and update days even if not on a usual working dayConfidentialitySign and follow the practices confidentiality policy at all timesHealth & SafetyThe post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:Using personal security systems within the workplace according to practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsReporting potential risks identifiedEquality and diversityThe post holder will support the equality, diversity and rights of patients, carers and colleagues.Personal/professional developmentThe post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workSecurityThe post holder should follow the practice locking-up protocol to ensure the security of the premises

Person Specification

Qualifications

Essential

• Good general education to GCSE level

Desirable

• NVQ Customer Service NVQ Business and Administration

Experience

Essential

• Experience of working in a customer facing role
• Experience of working as part of a multi-disciplinary team
• Ability to understand and learn new software and administrative procedures

Desirable

• Experience of working in a GP surgery

Key Skills

Essential

• Excellent IT skills
• Excellent written and spoken skills in English

Desirable

• EMISWeb trained
• Knowledge of medical terminology
• Experience using MS Excel
• Ability to speak a second language

Person Specification Qualifications Essential Good general education to GCSE level Desirable NVQ Customer Service NVQ Business and Administration Experience Essential Experience of working in a customer facing role Experience of working as part of a multi-disciplinary team Ability to understand and learn new software and administrative procedures Desirable Experience of working in a GP surgery Key Skills Essential Excellent IT skills Excellent written and spoken skills in English Desirable EMISWeb trained Knowledge of medical terminology Experience using MS Excel Ability to speak a second language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elm Lodge Surgery

Address

2 Burbage Road

London

SE24 9HJ

United Kingdom

Employer's website

https://www.elmlodgesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Elm Lodge Surgery

Address

2 Burbage Road

London

SE24 9HJ

United Kingdom

Employer's website

https://www.elmlodgesurgery.co.uk/ (Opens in a new tab)

Job summary

Exmoor Surgery is looking for a Medical Receptionist to undertake a wide range of administrative duties while providing effective support to the multidisciplinary team. Responsibilities include, but are not limited to, scanning and processing documentation, managing and filtering medical reports and correspondence via DOCMAN, and supporting reception tasks such as welcoming and directing patients, efficiently using the appointment system, booking appointments, handling patient information, and assisting patients as required.

You will act as the central point of contact for all patient-related correspondence, including letters, reports, and clinical documentation, ensuring accurate and timely distribution of information, messages, and queries to the appropriate members of the clinical team. The role also involves liaising with multidisciplinary team members and external organisations, including secondary care and community service providers.

Please note: Applicants must be UK citizens with a minimum of 5 years working experience in the UK. Experience using EMIS is essential.

Main duties of the job

As a Medical Receptionist, you will greet patients, manage appointments, handle calls and enquiries, and support the smooth running of the reception area. You will assist with patient registrations, prescription requests, and general administrative tasks while maintaining confidentiality and providing a professional, welcoming service at all times. Additional duties may be required depending on workload and staffing levels.

About us

Exmoor Surgery is a well-established NHS GP practice based in Ladbroke Grove, West London, delivering high-quality, patient-centred primary care services to a diverse local population. The practice is committed to providing accessible, compassionate, and holistic care, supporting both the physical and mental wellbeing of its patients.

With a strong focus on teamwork and collaboration, Exmoor Surgery works closely with a multidisciplinary team and external healthcare providers to ensure coordinated and effective patient care. The practice continues to develop and improve its services, embracing innovation and best practice to enhance patient outcomes.

Joining Exmoor Surgery offers the opportunity to be part of a supportive and forward-thinking team dedicated to making a positive impact within the community.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

E0054-26-0137EXM

Job locations

Exmoor Surgery

Exmoor Street

London

Uinted Kingdom

W10 6DZ

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of theMedical Receptionist. There may occasionally be a requirement to carry out other duties depending on workload, operational needs, and staffing levels.

Primary Responsibilities

• Receive and process correspondence from hospitals, external healthcare providers, and other agencies.
• Scan and upload documents onto theEMISclinical system, ensuring accurate patient record management.
• Review and appropriately allocate documents withinEMIS, forwarding them to the relevant clinician for review and action.
• Initiate and respond to requests from patients, practice staff, and external healthcare agencies in a professional and timely manner.
• Photocopy and prepare documentation as required by clinicians and practice staff.
• Provide cover for colleagues during periods of absence to ensure continuity of service.
• Accurately input patient information and updates intoEMISwhere required.
• Manage and resolve patient queries efficiently, escalating issues where appropriate.
• Maintain a clean, organised, and efficient reception environment at all times.
• Support the clinical team with day-to-day operational tasks as required.
• Complete tasks relating to patient results, correspondence, and clinical letters where appropriate.
• Demonstrate flexibility and adaptability in managing changing workloads and priorities to ensure the smooth operation of the practice.
• UseEMISand other digital systems effectively for patient record management, appointment scheduling, and internal communication.

Secondary Responsibilities

In addition to the primary responsibilities, the Medical Receptionist may also be required to:

• Maintain and monitor the practice appointment system usingEMIS.
• Process appointment requests received in person, by telephone, and via online systems.
• Answer incoming telephone calls and direct them appropriately or deal with enquiries where possible.
• Signpost patients to the appropriate healthcare professional or NHS service.
• Support practice audits and administrative reviews as directed by management.
• Process incoming electronic communications and documents where required.
• Scan and attach patient-related documentation accurately to patient records withinEMIS.
• Carry out opening and closing procedures in accordance with the practice rota and operational requirements.

No agencies or canvassers. We are managing this recruitment directly.

Job description Job responsibilities The following are the core responsibilities of theMedical Receptionist. There may occasionally be a requirement to carry out other duties depending on workload, operational needs, and staffing levels.Primary ResponsibilitiesReceive and process correspondence from hospitals, external healthcare providers, and other agencies. Scan and upload documents onto theEMISclinical system, ensuring accurate patient record management. Review and appropriately allocate documents withinEMIS, forwarding them to the relevant clinician for review and action. Initiate and respond to requests from patients, practice staff, and external healthcare agencies in a professional and timely manner. Photocopy and prepare documentation as required by clinicians and practice staff. Provide cover for colleagues during periods of absence to ensure continuity of service. Accurately input patient information and updates intoEMISwhere required. Manage and resolve patient queries efficiently, escalating issues where appropriate. Maintain a clean, organised, and efficient reception environment at all times. Support the clinical team with day-to-day operational tasks as required. Complete tasks relating to patient results, correspondence, and clinical letters where appropriate. Demonstrate flexibility and adaptability in managing changing workloads and priorities to ensure the smooth operation of the practice. UseEMISand other digital systems effectively for patient record management, appointment scheduling, and internal communication.Secondary ResponsibilitiesIn addition to the primary responsibilities, the Medical Receptionist may also be required to:Maintain and monitor the practice appointment system usingEMIS. Process appointment requests received in person, by telephone, and via online systems. Answer incoming telephone calls and direct them appropriately or deal with enquiries where possible. Signpost patients to the appropriate healthcare professional or NHS service. Support practice audits and administrative reviews as directed by management. Process incoming electronic communications and documents where required. Scan and attach patient-related documentation accurately to patient records withinEMIS. Carry out opening and closing procedures in accordance with the practice rota and operational requirements.No agencies or canvassers. We are managing this recruitment directly.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent;
• GCSE Mathematics & English (C or above);
• AMSPAR Receptionists Qualification;
• NVQ Level 2 in Health and Social Care;

Experience

Essential

• Experience working on EMIS or System One
• Experience working with the general public.

Desirable

• Experience in administrative duties;
• Experience working in a health care setting;

Person Specification Qualifications Essential Educated to GCSE level or equivalent; GCSE Mathematics & English (C or above); AMSPAR Receptionists Qualification; NVQ Level 2 in Health and Social Care; Experience Essential Experience working on EMIS or System One Experience working with the general public. Desirable Experience in administrative duties; Experience working in a health care setting;

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Exmoor Surgery

Exmoor Street

London

Uinted Kingdom

W10 6DZ

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Exmoor Surgery

Exmoor Street

London

Uinted Kingdom

W10 6DZ

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job summary

Join us in January 2027 as we launch a new organisation, with a rebrand & new management. Be part of an exciting period of change.

Bring your experience & ideas to a progressive practice, with mentoring & support throughout your contract.

GREAT CARE. STRONG SUPPORT.

15-minute routine appointments: time to consult properly.

Non-duty sessions: 12 appointments plus 10 minutes for admin.

One paid weekly admin session, with the option to work from home.

Pro-rata duty rota managing online requests; infrequent home visits.

SystmOne and Accurx Triage, supported by pharmacy and multidisciplinary teams.

Fixed-term maternity cover, anticipated to last one year from January 2027, with the possibility of a permanent role.

SUPPORT TO DEVELOP

Mentoring, clinical support and CPD. Develop your interests and contribute ideas while maintaining continuity of patient care.

A DIVERSE COMMUNITY. A STRONG TEAM.

Around 25,500 patients across Brighton, Hove and Portslade.

Pharmacy, paramedic and nursing colleagues support our work. Training is provided for working with neurodiverse, trans, non-binary and intersex patients.

WHO WERE LOOKING FOR

Full GMC registration; MRCGP or equivalent; general practice experience; safe clinical judgement; a collaborative, inclusive approach; and commitment to CPD, safeguarding and clinical governance. UK work eligibility and ability to work across all three sites are essential.

We welcome applicants from all backgrounds and can discuss reasonable adjustments during recruitment.

Main duties of the job

As a GP, your clinical responsibilities include conducting surgery and telephone consultations, managing queries, home visits, repeat prescriptions, and timely correspondence. You will make autonomous decisions for self-referred and referred patients, assess undiagnosed health concerns, screen for disease risks, provide counselling, and deliver health education. You will admit or discharge patients, refer to other care providers, and ensure consultation notes and data meet agreed standards. Responsibilities include issuing computer-generated prescriptions, adhering to the Practice prescribing formulary, and fulfilling duties expected of a GP in primary care.

Organisational responsibilities involve participating in developing and delivering new services and care models, adhering to Practice policies (e.g., prescribing, confidentiality, data protection), and committing to ongoing learning and evidence-based best practices. You will contribute to Enhanced Services, QOF/IIF initiatives, audits, and clinical standard setting. Additional duties include maintaining and developing patient records, summarising and Read-Coding data, and attending relevant training and events.

This role requires a commitment to quality care, continuous improvement, and teamwork in a dynamic and supportive environment.

About us

At WellBN, we are committed to transforming healthcare by putting creativity and community at the heart of our practice. Following the merger of two healthcare centres, we have become a diverse and innovative practice operating across three sites: Brunswick and Burwash in Hove, and Benfield in Portslade. With a patient population of 25,500, we pride ourselves on providing high-quality care to all, particularly focusing on disadvantaged populations. From hormone clinics to community outreach programs, we strive to make a positive impact on the health and well-being of our patients.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience £11,500–£12,500 Per session, dependent on experience.

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3216-26-0000

Job locations

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Old Shoreham Road

Portslade

BRIGHTON

BN41 1XR

United Kingdom

14 Burwash Road

HOVE

East Sussex

BN3 8GQ

United Kingdom

Job description

Job responsibilities

What we would like you to do

Clinical Responsibilities will include but are not limited to the following:

• Hold surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Make professional, autonomous decisions in relation to presenting problems, whether self- referred or referred from other health care workers within the organisation.
• Assess the health care needs of patients with undifferentiated and undiagnosed problems.
• Screen patients for disease risk factors and early signs of illness
• Provide counselling and health education
• Admit or discharging patients to and from the caseload and referring to other care providers as appropriate
• Record clear consultation notes to agreed standards
• Collect data for audit purposes
• Comply and issuing computer-generated acute and repeat prescriptions (avoiding hand- written prescriptions whenever possible)
• Prescribe in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
• Undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

• Participate in the development and delivery of new services and new models for care in Primary Care
• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contribute to delivering of Enhanced Services
• Contribute to the delivery of QOF/IIF and any other quality performance initiatives.
• Contribute to evaluation/audit and clinical standard setting within the organisation
• Contribute to the development of computer-based patient records
• Contribute to the summarising of patient records and Read-Coding patient data
• Attend training and events organised by the Practice or other agencies, where appropriate.
• As a training hub, the organisation provides education and development opportunities for medical and non-medical students as well as qualified trainees. You will be expected to contribute actively to training and supervisory activities.
• You will also be involved in clinical work with neurodiverse patients and trans, non-binary and intersex (TNBI) patients. Full training and support will be provided to ensure confidence and competence in these areas.

Job description Job responsibilities What we would like you to doClinical Responsibilities will include but are not limited to the following: Hold surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. Make professional, autonomous decisions in relation to presenting problems, whether self- referred or referred from other health care workers within the organisation. Assess the health care needs of patients with undifferentiated and undiagnosed problems. Screen patients for disease risk factors and early signs of illness Provide counselling and health education Admit or discharging patients to and from the caseload and referring to other care providers as appropriate Record clear consultation notes to agreed standards Collect data for audit purposes Comply and issuing computer-generated acute and repeat prescriptions (avoiding hand- written prescriptions whenever possible) Prescribe in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate Undertake all the normal duties and responsibilities associated with a GP working within primary care.Other Responsibilities within the Organisation: Participate in the development and delivery of new services and new models for care in Primary Care Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contribute to delivering of Enhanced Services Contribute to the delivery of QOF/IIF and any other quality performance initiatives. Contribute to evaluation/audit and clinical standard setting within the organisation Contribute to the development of computer-based patient records Contribute to the summarising of patient records and Read-Coding patient data Attend training and events organised by the Practice or other agencies, where appropriate. As a training hub, the organisation provides education and development opportunities for medical and non-medical students as well as qualified trainees. You will be expected to contribute actively to training and supervisory activities. You will also be involved in clinical work with neurodiverse patients and trans, non-binary and intersex (TNBI) patients. Full training and support will be provided to ensure confidence and competence in these areas.

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC). Membership of the Royal College of General Practitioners (MRCGP) or equivalent. Evidence of commitment to Continuing Professional Development (CPD).

Experience

Essential

• Proven experience working as a GP in a primary care setting. Experience in managing a range of undifferentiated and undiagnosed clinical conditions. Experience with Quality and Outcomes Framework (QOF) and other quality performance initiatives.

Desirable

• Previous experience in delivering Enhanced Services or specialised clinics (e.g., hormone clinics, community outreach). Participation in audit and clinical standard-setting initiatives.

Knowledge

Essential

• Sound understanding of current NHS policies and guidelines, including clinical governance. Awareness of safeguarding practices and policies. Knowledge of prescribing protocols and formulary adherence.

Desirable

• Familiarity with local health services and community resources.

Other Requirements

Essential

• Commitment to diversity and inclusion, aligned with the practices ethos. Ability to work between the practices three sites as required. Eligible to work in the UK. Disclosure Barring Service (DBS) check.

Personal Attributes

Essential

• Committed to providing compassionate and high-quality care to all patients, including those from disadvantaged communities. Flexible and adaptable, with a willingness to contribute to new services and care models. Team-oriented with a collaborative approach to working with colleagues.

Skills and Abilities

Essential

• Excellent diagnostic and clinical skills. Ability to work autonomously while making safe, evidence-based decisions. Competent in using electronic patient record systems and clinical coding. Strong communication skills to effectively counsel, educate, and build rapport with patients and multidisciplinary teams. Demonstrated ability to contribute to service improvement and development.

Desirable

• Additional qualifications or special interests that complement the practice's services.

Person Specification Qualifications Essential Full registration with the General Medical Council (GMC). Membership of the Royal College of General Practitioners (MRCGP) or equivalent. Evidence of commitment to Continuing Professional Development (CPD). Experience Essential Proven experience working as a GP in a primary care setting. Experience in managing a range of undifferentiated and undiagnosed clinical conditions. Experience with Quality and Outcomes Framework (QOF) and other quality performance initiatives. Desirable Previous experience in delivering Enhanced Services or specialised clinics (e.g., hormone clinics, community outreach). Participation in audit and clinical standard-setting initiatives. Knowledge Essential Sound understanding of current NHS policies and guidelines, including clinical governance. Awareness of safeguarding practices and policies. Knowledge of prescribing protocols and formulary adherence. Desirable Familiarity with local health services and community resources. Other Requirements Essential Commitment to diversity and inclusion, aligned with the practices ethos. Ability to work between the practices three sites as required. Eligible to work in the UK. Disclosure Barring Service (DBS) check. Personal Attributes Essential Committed to providing compassionate and high-quality care to all patients, including those from disadvantaged communities. Flexible and adaptable, with a willingness to contribute to new services and care models. Team-oriented with a collaborative approach to working with colleagues. Skills and Abilities Essential Excellent diagnostic and clinical skills. Ability to work autonomously while making safe, evidence-based decisions. Competent in using electronic patient record systems and clinical coding. Strong communication skills to effectively counsel, educate, and build rapport with patients and multidisciplinary teams. Demonstrated ability to contribute to service improvement and development. Desirable Additional qualifications or special interests that complement the practice's services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

WellBN

Address

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Employer's website

https://www.wellbn.co.uk/ (Opens in a new tab)

Employer details

Employer name

WellBN

Address

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Employer's website

https://www.wellbn.co.uk/ (Opens in a new tab)

Job summary

Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Main duties of the job

Duties and responsibilities:

To assist in and perform routine tasks related to patient care, as directed by senior nursing staff and GPs. Duties to include;

New patient medicals

Annual reviews

Urinalysis

ECGs

Peak flow readings

24 hr BP

Venepuncture

Blood pressure measurements

Routine immunisations, B12, Influenza, Pneumo, Shingles

Spirometry

Diabetic Foot checks

Chaperoning and assisting patients where appropriate who are being examined by another clinician

Requesting basic pathology tests, for example urine culture, swabs

Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Smoking Cessation

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions.

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Any other duties within skill set that may come about

About us

7400 Patient GP Practice high scoring QOF, Friendly team, patient focused.

The Village surgery is situated in the leafy Village of Timeperly on the door step to Altrincham.

Job summary

The Westway Surgery is seeking an enthusiastic and motivated Salaried GP to join our friendly and supportive team for 6 sessions per week.

We are a well-established GMS practice based in Shepherd's Bush, West London, serving a diverse patient population of approximately 5,300 patients. We pride ourselves on delivering high-quality, patient-centred care while maintaining a positive and collaborative working environment.

This is an excellent opportunity for an experienced GP or a newly qualified GP looking to develop their career within a supportive practice. You will work alongside experienced clinicians, nursing staff, healthcare assistants, pharmacists and a dedicated administrative team. The practice uses SystmOne and benefits from strong support through the North Hammersmith & Fulham Primary Care Network.

We are looking for a clinician who is committed to providing excellent patient care, works well within a multidisciplinary team and is keen to contribute to the ongoing development of the practice.

In return, we offer a competitive salary of £11,000£12,000 per session depending on experience, NHS Pension Scheme membership, regular clinical meetings, supportive management and opportunities for professional development.

Main duties of the job

The successful candidate will provide high-quality, patient-centred care through a mixture of face-to-face, telephone and online consultations. In addition to routine clinical sessions, the role will include reviewing pathology results, processing clinical correspondence, reviewing hospital letters and managing workflow tasks in a timely manner.

The post-holder will participate in the practice duty doctor rota, providing clinical support to the wider practice team, managing urgent patient queries and assisting with same-day demand where required. There will also be responsibility for repeat prescribing, medicines management queries, referral reviews, safeguarding concerns and liaising with community and secondary care services.

You will work closely with our multidisciplinary team, including pharmacists, nursing staff, healthcare assistants and administrative colleagues, to ensure patients receive safe, effective and coordinated care.

The role offers a varied and rewarding workload within a supportive practice environment, with opportunities to contribute to service development, quality improvement initiatives and the ongoing delivery of excellent primary care services.

About us

The Westway Surgery is a well-established GMS practice located in Shepherd's Bush, West London, serving a diverse patient population of approximately 5,300 patients. We are part of the North Hammersmith & Fulham Primary Care Network and are committed to delivering high-quality, accessible and patient-centred healthcare.

The practice is entering an exciting new phase following recent partnership changes. We are looking to build on our strong foundations and develop a forward-thinking model of primary care that improves access, embraces innovation and supports both patients and staff. This is an excellent opportunity for a GP who would like to contribute ideas and help shape the future direction of the practice.

Our multidisciplinary team includes experienced GPs, nursing staff, healthcare assistants, pharmacists and a dedicated administrative team. We use SystmOne and have developed efficient systems and processes to support clinicians in delivering safe and effective care.

We pride ourselves on being a friendly, supportive and collaborative practice where teamwork is valued and staff wellbeing is important. Clinicians are encouraged to participate in service development, quality improvement projects and the ongoing evolution of our clinical services.

We are seeking a GP who shares our ambition to develop modern, sustainable models of care while maintaining excellent continuity and patient-centred care for our local community.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience £11,000–£12,000 per session, dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0033-26-0003

Job locations

13 Westway

London

W12 0PT

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Job Title Salaried GP

Responsible To GP Partner

Hours 6 Sessions per Week

Location The Westway Surgery London

Job Summary

The Westway Surgery is seeking a motivated and enthusiastic Salaried GP to join our friendly and supportive team The successful candidate will provide high quality patient centred primary care services while working collaboratively within a multidisciplinary team

The practice is entering an exciting new phase following recent partnership changes and is committed to developing innovative and sustainable models of care This role offers an opportunity to contribute to the future development of the practice whilst delivering excellent care to our patients

Clinical Responsibilities

Undertake face to face consultations telephone consultations and online consultations

Assess diagnose and manage patients presenting with acute and chronic medical conditions

Develop and implement management plans in partnership with patients

Prescribe safely and appropriately in accordance with local and national guidance

Refer patients appropriately to secondary care and community services

Undertake home visits where clinically appropriate

Manage urgent and same day clinical presentations

Participate in safeguarding processes and multidisciplinary discussions where required

Maintain accurate and contemporaneous clinical records using SystmOne

Comply with all relevant clinical governance requirements and practice policies

Administrative Responsibilities

Review and action pathology and diagnostic test results

Review and process clinical correspondence and hospital letters

Manage workflow tasks and electronic documents in a timely manner

Review and sign repeat prescriptions

Complete referral forms and supporting clinical documentation

Complete medical reports and other clinical documentation as required

Liaise with secondary care community teams and other healthcare professionals

Support the management of medicines related queries and prescribing requests

Duty Doctor Responsibilities

Participate in the practice duty doctor rota

Manage urgent same day clinical demand

Provide advice and support to clinical and non clinical staff

Respond to urgent patient queries

Review urgent results and clinical correspondence where appropriate

Support safe patient navigation within the practice

Quality Improvement and Governance

Participate in clinical meetings and practice development initiatives

Support achievement of Quality and Outcomes Framework targets where appropriate

Participate in clinical audit and quality improvement activities

Contribute to the development of new models of care and service improvements

Maintain professional registration appraisal and revalidation requirements

Working Relationships

Work closely with GP Partners Salaried GPs Practice Nurses Healthcare Assistants Clinical Pharmacists Practice Management and Administrative Staff

Personal Development

The practice is committed to supporting continuing professional development and encourages clinicians to pursue areas of special interest teaching leadership and quality improvement

The duties outlined above are not intended to be exhaustive and may be amended following discussion with the post holder to meet the changing needs of the practice

Job description Job responsibilities JOB DESCRIPTIONJob Title Salaried GPResponsible To GP PartnerHours 6 Sessions per WeekLocation The Westway Surgery LondonJob SummaryThe Westway Surgery is seeking a motivated and enthusiastic Salaried GP to join our friendly and supportive team The successful candidate will provide high quality patient centred primary care services while working collaboratively within a multidisciplinary teamThe practice is entering an exciting new phase following recent partnership changes and is committed to developing innovative and sustainable models of care This role offers an opportunity to contribute to the future development of the practice whilst delivering excellent care to our patientsClinical ResponsibilitiesUndertake face to face consultations telephone consultations and online consultationsAssess diagnose and manage patients presenting with acute and chronic medical conditionsDevelop and implement management plans in partnership with patientsPrescribe safely and appropriately in accordance with local and national guidanceRefer patients appropriately to secondary care and community servicesUndertake home visits where clinically appropriateManage urgent and same day clinical presentationsParticipate in safeguarding processes and multidisciplinary discussions where requiredMaintain accurate and contemporaneous clinical records using SystmOneComply with all relevant clinical governance requirements and practice policiesAdministrative ResponsibilitiesReview and action pathology and diagnostic test resultsReview and process clinical correspondence and hospital lettersManage workflow tasks and electronic documents in a timely mannerReview and sign repeat prescriptionsComplete referral forms and supporting clinical documentationComplete medical reports and other clinical documentation as requiredLiaise with secondary care community teams and other healthcare professionalsSupport the management of medicines related queries and prescribing requestsDuty Doctor ResponsibilitiesParticipate in the practice duty doctor rotaManage urgent same day clinical demandProvide advice and support to clinical and non clinical staffRespond to urgent patient queriesReview urgent results and clinical correspondence where appropriateSupport safe patient navigation within the practiceQuality Improvement and GovernanceParticipate in clinical meetings and practice development initiativesSupport achievement of Quality and Outcomes Framework targets where appropriateParticipate in clinical audit and quality improvement activitiesContribute to the development of new models of care and service improvementsMaintain professional registration appraisal and revalidation requirementsWorking RelationshipsWork closely with GP Partners Salaried GPs Practice Nurses Healthcare Assistants Clinical Pharmacists Practice Management and Administrative StaffPersonal DevelopmentThe practice is committed to supporting continuing professional development and encourages clinicians to pursue areas of special interest teaching leadership and quality improvementThe duties outlined above are not intended to be exhaustive and may be amended following discussion with the post holder to meet the changing needs of the practice

Person Specification

Qualifications

Essential

• Full GMC Registration with Licence to Practise
• Inclusion on the NHS England Medical Performers List
• MRCGP or equivalent qualification
• Certificate of Completion of Training CCT or within six months of CCT at the time of interview
• Commitment to ongoing professional development appraisal and revalidation.
• Experience of working within UK General Practice
• Ability to manage a broad range of acute and chronic medical conditions
• Experience of clinical decision making in primary care
• Experience of using electronic clinical record systems
• Experience of reviewing pathology results clinical correspondence and prescribing requests
• Ability to work effectively within a multidisciplinary team
• Excellent communication and consultation skills
• Experience of Quality and Outcomes Framework QOF

Desirable

• Experience using SystmOne
• Interest in teaching training or mentoring
• Interest in quality improvement and service development
• Special clinical interest that would complement existing practice services
• Experience of supervising GP trainees medical students or other healthcare professionals
• Experience of working within a multidisciplinary team environment
• Leadership or management experience

Person Specification Qualifications Essential Full GMC Registration with Licence to Practise Inclusion on the NHS England Medical Performers List MRCGP or equivalent qualification Certificate of Completion of Training CCT or within six months of CCT at the time of interview Commitment to ongoing professional development appraisal and revalidation. Experience of working within UK General Practice Ability to manage a broad range of acute and chronic medical conditions Experience of clinical decision making in primary care Experience of using electronic clinical record systems Experience of reviewing pathology results clinical correspondence and prescribing requests Ability to work effectively within a multidisciplinary team Excellent communication and consultation skills Experience of Quality and Outcomes Framework QOF Desirable Experience using SystmOne Interest in teaching training or mentoring Interest in quality improvement and service development Special clinical interest that would complement existing practice services Experience of supervising GP trainees medical students or other healthcare professionals Experience of working within a multidisciplinary team environment Leadership or management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Westway Surgery

Address

13 Westway

London

W12 0PT

United Kingdom

Employer's website

https://westwaysurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Westway Surgery

Address

13 Westway

London

W12 0PT

United Kingdom

Employer's website

https://westwaysurgery.co.uk/ (Opens in a new tab)

Job summary

To be responsible for the delivery of practice nursing services, working as part of the practices multidisciplinary team who provide care within their scope of practice to the entitled patient population. The practice nurse will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, well woman and well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure.

"No canvassing or recruitment agencies, please."

Main duties of the job

The main duties include assisting with patient assessments, taking vital signs, administering vaccinations, and conducting routine screenings such as blood pressure and cholesterol checks. They also help manage chronic diseases like diabetes, asthma, and hypertension by monitoring patient progress and providing education. Additionally, practice nurses promote health by offering advice on healthy lifestyles, smoking cessation, weight management, and sexual health. They are responsible for wound care, such as dressing wounds, removing sutures, and providing post-operative care. Administrative tasks like managing patient records, scheduling appointments, and supporting documentation are also part of their role. Furthermore, practice nurses assist GPs during consultations, preparing patients for examinations and taking notes. Overall, they play an essential role in preventive care and chronic disease management, supporting both patients and healthcare providers.

About us

Mandeville Practice provide scomprehensive NHS primary care services to help you manage your health and well-being. The Mandeville Practice is part of PCMS Ltd and is located in a purpose built building, occupying two floors.

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

• Putting ourpatients at the centreof what we do
• Having a highly qualified and trainedmulti-professionalintegratedprimaryHealthcareTeam
• Offering our services in asafe, supportive and suitably equippedenvironment, usingtechnological advancesinhealthcaresystems for our patients benefit
• We aim to treat all our patients promptly, courteously and in complete confidence.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

Depending on experience Depending on Experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

E0054-26-0132TMP

Job locations

The Mandeville Surgery

Hannon Road

Aylesbury

Buckinghamshire

HP21 8TR

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

Job description Job responsibilities The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:a. Develop, implement and embed health promotion and well-being programmesb. Implement and evaluate individual treatment plans for chronic disease patientsc. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients healthd. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSFe. Provide wound care (ulcer/Doppler etc.) to patientsf. Provide travel medicine servicesg. Request pathology services as necessaryh. Process pathology results as requiredi. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as requiredj. Maintain accurate clinical records in conjunction with extant legislationk. Ensure read codes are used effectivelyl. Maintain chronic disease registersm. Develop, implement and embed well woman clinicsn. Develop, implement and embed well man clinicso. Chaperone patients where necessaryp. Assist GPs with minor surgery when requiredq. Prioritise health issues and intervene appropriatelyr. Support the team in dealing with clinical emergenciess. Recognise, assess and refer patients presenting with mental health needst. Implement vaccination programmes for adults and childrenu. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)x. Support the clinical team with all safeguarding matters, in accordance with local and national policiesy. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriatelyz. Deliver opportunistic health promotion where appropriateSecondary responsibilitiesIn addition to the primary responsibilities, the practice nurse may be requested to:a. Act as the audit lead, effectively utilising the audit cycleb. Monitor and ensure the safe storage, rotation and disposal of medicamentsc. Support junior members of the nursing team, providing guidance when necessaryd. Participate in local initiatives to enhance service delivery and patient caree. Support and participate in shared learning within the practicef.Continually review clinical practices, responding to national policies and initiatives where appropriateg.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Person Specification Clinical knowledge Essential Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy; Desirable Knowledge of public health issues in the local area; Awareness of issues within the wider health arena; Qualifications Essential NMC Registered Nurse Desirable Postgraduate diploma or degree ( Care) Experience Essential Experience working in a primary care environment; Experience chronic disease management. Desirable Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

The Mandeville Surgery

Hannon Road

Aylesbury

Buckinghamshire

HP21 8TR

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

The Mandeville Surgery

Hannon Road

Aylesbury

Buckinghamshire

HP21 8TR

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job summary

We are looking to recruit a dedicated and experienced Paramedic to join our friendly and supportive team at Chiltern House Medical Centre on a full-time orpart-time basis. This flexible role offers an excellent opportunity for a Paramedic seeking a better work-life balance while continuing to provide high-quality, patient-centred care.

The successful candidate will work as part of our multidisciplinary team to assess, diagnose, and treat patients presenting with a wide range of minor illnesses and urgent care needs. You will play a key role in improving access to clinical services, supporting chronic disease management, and contributing to the overall health and wellbeing of our local patient population.

Main duties of the job

The Paramedic will act as a specialist clinical resource, working autonomously within the community to assess, diagnose, treat, refer, or signpost patients presenting with undifferentiated or undiagnosed conditions related to minor illness or injury. Collaborating closely with the wider multidisciplinary team, the role involves delivering holistic, patient-centred care, supporting self-care and informed decision-making. The post holder will also be required to carry out home visits and must have access to a vehicle, with reasonable travel expenses reimbursed in line with the organisations policy.

About us

Chiltern House Medical Centreis committed to delivering outstanding clinical services to our NHS patients. We pride ourselves on providing compassionate, patient-focused care from the first point of contact through to diagnosis and treatment. We promote a respectful and inclusive working environment and believe that our patients come first in everything we do.

Job summary

We are currently seeking two dedicated and motivated Salaried General Practitioners (GPs) to join the friendly and forward thinking team at Chiltern House Medical Centre, based in High Wycombe.

Each position consists of 4 clinical sessions per week, offering the opportunity to work within a supportive multidisciplinary team that includes nurse practitioners, clinical pharmacists, paramedics, and other allied health professionals.

The roles offer a competitive salary and the opportunity to work within a collaborative and patient focused practice.

Chiltern House Medical Centre is committed to delivering high quality, patient centred care and provides an excellent environment for GPs who value collaboration, innovation, and making a meaningful difference within a practice focused on continuous improvement.

Main duties of the job

The Salaried GP will be responsible for delivering high-quality primary care services to patients, including conducting face-to-face and telephone consultations, managing long-term conditions, handling acute presentations, and carrying out clinical administration such as prescriptions, referrals, and test result reviews. The role also includes participation in on-call duties, supporting clinical audits, contributing to practice development, and collaborating with the wider multidisciplinary team to ensure seamless, patient-centred care. Home visits may be required on occasion, although these are typically supported by the practices paramedic team.

About us

Chiltern House Medical Centre is a well-established NHS primary care practice located in High Wycombe. The surgery provides a comprehensive range of primary healthcare services focused on promoting patient wellbeing, preventing illness, and managing long-term conditions.

The practice is supported by a multidisciplinary team that includes GPs, nurses, and allied health professionals, working collaboratively to deliver high-quality, patient-centred care. Chiltern House Medical Centre places a strong emphasis on continuity of care, patient confidentiality, and ongoing service improvement.

The surgery is part of the local Primary Care Network (PCN), enabling close collaboration and shared resources with neighbouring practices to enhance patient outcomes. Patient feedback is actively encouraged through compliments, suggestions, and complaints, supporting the practices commitment to continuous improvement and excellent service delivery.

Job summary

Job title: Patient Services Advisor Location: Cricketfield Surgery, Newton Abbot Salary: Up to £25,838.00 depending on experience Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, emplo

Main duties of the job

The Patient Services Advisor position at Operose Health is located at Cricketfield Surgery in Newton Abbot. It is a permanent role with a salary of up to £25,838 dependent on experience, requiring 37.5 hours per week. As a part of the team, you will play a crucial role in delivering a professional, patient-centered service. Key duties include managing enquiries, phone calls, and patient information, supporting the safe opening and closing of the premises, and collaborating with colleagues to ensure high-quality services. Values such as Caring, Ambitious, Resourceful, and Excellence define the ethos at Operose Health. The organisation is committed to improving care access, outcomes, and patient experiences by empowering its employees to excel in their roles. The ideal candidate should have experience in reception or customer care and possess basic PC skills. Prior NHS experience is helpful but not mandatory. The role involves ensuring compliance with processes, procedures, and data security standards, working across multiple sites and suppor

About us

Operose Health is a provider of local primary care services, operational on a scale that aims to enhance patient access, outcomes, and experiences. Based on values of care, ambition, resourcefulness, and excellence, Operose Health supports a culture where employees are encouraged to excel for the benefit of their patients and peers. The company prides itself on its willingness to listen, offer support and empower individuals towards healthier futures, contributing positively to the patient experience. Through dedication and innovative approaches, Operose Health is continually redefining and enhancing the landscape of primary care. Employees are provided with a supportive environment furnished with a bespoke learning management system for continued professional development. Additionally, Operose Health accommodates employee well-being with services such as yoga videos and a wellbeing app. The company's expansive network provides numerous opportunities for specialization and career progression within primary care.

Details

Date posted

10 October 2026

Pay scheme

Other

Salary

£25,838 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1561949048

Job locations

Operose Health

Newton Abbot

TQ12 2AS

United Kingdom

Job description

Job responsibilities

Job title:Patient Services Advisor

Location:Cricketfield Surgery, Newton Abbot

Salary:Up to £25,838.00 depending on experience

Hours: 37.5

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

Deliver a professional, welcoming and patient-centred service, ensuring patients, carers and visitors receive a positive experience when contacting or attending the practice.

Manage enquiries efficiently and sensitively, ensuring information is communicated accurately and in line with practice policies and procedures.

Receive, make and manage telephone calls as required, ensuring messages are relayed accurately and promptly.

Act as a Care Navigator, directing patients to the most appropriate clinician, healthcare professional or service according to their needs.

Register, update and maintain patient information accurately using clinical and administrative systems.

Support the safe opening and closing of the premises, including alarm activation/deactivation where required.

Work collaboratively with colleagues to ensure the smooth running of the practice and the delivery of high-quality patient services.

Additional Job Responsibilities:

Provide an efficient reception and administrative service to patients, visitors and members of the multidisciplinary team.

Support the registration of new patients and temporary residents, ensuring all relevant procedures are completed.

Advise patients of applicable charges for non-NHS services in accordance with practice protocols.

Undertake administrative duties including scanning, filing, photocopying, document management and data processing.

Accurately process, record and distribute information using practice systems, including SystmOne and workflow management processes.

Manage incoming and outgoing correspondence, ensuring documentation is processed appropriately and within agreed timescales.

Maintain accurate electronic and paper records in accordance with information governance standards and confidentiality requirements.

Support colleagues across the wider Patient Services Team during periods of absence, increased demand or operational pressures.

Work flexibly across practice teams and, where required, across multiple sites.

Embrace changes to systems and ways of working, contributing positively to service improvement and organisational development.

Undertake any other duties commensurate with the role, as reasonably requested by the Partners, Practice Manager or other authorised managers.

Ideal Candidate:

What we look for in new colleagues:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Package Description:

How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Job description Job responsibilities Job title:Patient Services Advisor Location:Cricketfield Surgery, Newton AbbotSalary:Up to £25,838.00 depending on experienceHours: 37.5Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: Deliver a professional, welcoming and patient-centred service, ensuring patients, carers and visitors receive a positive experience when contacting or attending the practice. Manage enquiries efficiently and sensitively, ensuring information is communicated accurately and in line with practice policies and procedures. Receive, make and manage telephone calls as required, ensuring messages are relayed accurately and promptly. Act as a Care Navigator, directing patients to the most appropriate clinician, healthcare professional or service according to their needs. Register, update and maintain patient information accurately using clinical and administrative systems. Support the safe opening and closing of the premises, including alarm activation/deactivation where required. Work collaboratively with colleagues to ensure the smooth running of the practice and the delivery of high-quality patient services.Additional Job Responsibilities: Provide an efficient reception and administrative service to patients, visitors and members of the multidisciplinary team. Support the registration of new patients and temporary residents, ensuring all relevant procedures are completed. Advise patients of applicable charges for non-NHS services in accordance with practice protocols. Undertake administrative duties including scanning, filing, photocopying, document management and data processing. Accurately process, record and distribute information using practice systems, including SystmOne and workflow management processes. Manage incoming and outgoing correspondence, ensuring documentation is processed appropriately and within agreed timescales. Maintain accurate electronic and paper records in accordance with information governance standards and confidentiality requirements. Support colleagues across the wider Patient Services Team during periods of absence, increased demand or operational pressures. Work flexibly across practice teams and, where required, across multiple sites. Embrace changes to systems and ways of working, contributing positively to service improvement and organisational development. Undertake any other duties commensurate with the role, as reasonably requested by the Partners, Practice Manager or other authorised managers.Ideal Candidate:What we look for in new colleagues: Reception or customer care experience is essential as well as an excellent communicator both spoken and written. Must have basic PC skills such as Word, Excel and email. Able to work within processes, procedures and maintain confidently and data security. Previous experience of working in the NHS is welcome but not essential. Package Description:How well support you: 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system and annual formative clinical assessments to support competency development. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written. Must have basic PC skills such as Word, Excel and email. Able to work within processes, procedures and maintain confidently and data security. Previous experience of working in the NHS is welcome but not essential.

Person Specification Qualifications Essential Reception or customer care experience is essential as well as an excellent communicator both spoken and written. Must have basic PC skills such as Word, Excel and email. Able to work within processes, procedures and maintain confidently and data security. Previous experience of working in the NHS is welcome but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Operose Health

Address

Operose Health

Newton Abbot

TQ12 2AS

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Operose Health

Address

Operose Health

Newton Abbot

TQ12 2AS

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job summary

We are a friendly and growing GP practice caring for approximately 8,160 patients and led by three GP Partners. Due to continued growth within St Neots, we are looking to recruit a reliable and organised GP Assistant Administrator to join our team.

This administrative role will involve processing new patient registrations, requesting and returning medical records via Primary Care Support England (PCSE), managing the movement and storage of patient records, and supporting the practice with a range of registration and records administration tasks.

We pride ourselves on being a welcoming practice with a skilled multidisciplinary team, offering a supportive working environment where all staff play a valued role in delivering high-quality patient care. Benefits include on-site parking and full training for the right candidate.

The role is for one day per week (7 paid hours), 9:00am to 5:00pm with a one-hour unpaid lunch break. The working day can be Wednesday, Thursday or Friday.

Previous GP practice or NHS experience would be advantageous; however, full training will be provided for the right candidate. We are looking for someone with excellent attention to detail, strong organisational skills, and the ability to work accurately, confidentially and independently.

If you are looking for a rewarding administrative role within primary care and would like to join a friendly, expanding practice, we would love to hear from you.

Main duties of the job

The successful candidate will support the administration of patient records and registrations within the practice. Duties will include processing incoming and outgoing medical records, requesting and returning notes via PCSE, managing records sent to our approved storage provider, and ensuring all work is completed accurately and within required timescales.

The role will also involve processing new patient registrations, entering information onto the clinical system, and maintaining accurate patient records in line with practice procedures. A high level of attention to detail is essential, with confidentiality, accuracy and data quality being key aspects of the role.

We are looking for someone who is organised, conscientious, able to work independently and takes pride in producing high-quality work. The successful candidate will be expected to manage their workload effectively and ensure tasks are completed in a timely manner.

As part of our team approach, the successful candidate may be required to provide reception or administrative support on their usual working day when colleagues are on annual leave or absent, helping to ensure services continue to run smoothly for patients.

Previous GP practice or NHS experience would be advantageous; however, full training will be provided for the right candidate. This role would suit someone with strong administrative skills who is committed to maintaining high standards of professionalism, accuracy and patient confidentiality.

About us

Almond Road Surgery is a friendly and growing GP practice caring for approximately 8,160 patients in St Neots. The practice is led by three supportive GP Partners and one Salaried GP and is committed to providing high-quality patient care.

As a training practice, we support four GP Registrars and Student Nurses. Our multidisciplinary team includes Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, Phlebotomists, GP Assistants, and an experienced administration and reception team. We also work closely with our Primary Care Network colleagues, including Pharmacists, Paramedics, a Physiotherapist, an Advanced Clinical Practitioner and a Social Prescriber.

The practice has recently undergone refurbishment and continues to expand alongside the growing local population. We are proud of our positive patient feedback and supportive working culture.

Staff wellbeing is important to us. We hold monthly Protected Learning Time sessions, celebrate staff birthdays with team lunches, and enjoy social events throughout the year, including a summer BBQ.

We offer a welcoming, supportive environment where teamwork, learning and development are encouraged, making Almond Road Surgery an excellent place to work.

Details

Date posted

10 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1025-26-0006

Job locations

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ

United Kingdom

Job description

Job responsibilities

Job Description

Job Title: GP Assistant Administrator

Hours: 7 Hours Per Week (One Day Per Week, 9:00am to 5:00pm with a One-Hour Unpaid Lunch Break)

Reports To: Practice Manager

Location: Almond Road Surgery, St Neots

Job Summary

The GP Assistant Administrator will provide essential administrative support to ensure the accurate and efficient management of patient records, registrations and routine administrative processes within the practice. The post holder will be responsible for processing medical records, patient registrations, repeat prescription requests, online access applications and liaising with Primary Care Support England (PCSE), whilst maintaining high standards of confidentiality, accuracy and data quality.

The role requires excellent attention to detail, strong organisational skills, and the ability to work independently whilst supporting the wider practice team.

Main Duties and ResponsibilitiesMedical Records Management

• Process incoming and outgoing patient medical records in accordance with practice procedures.
• Request patient records from Primary Care Support England (PCSE) for newly registered patients.
• Return records to PCSE for patients who have left the practice.
• Manage the transfer, receipt and tracking of patient records.
• Coordinate the secure storage of patient records using the practice's approved storage provider.
• Ensure patient records are maintained accurately and securely.
• Monitor outstanding records requests and take appropriate follow-up action where required.
• Maintain accurate records of all medical records activity.

Patient Registrations

• Process new patient registration applications.
• Register patients onto the clinical system in accordance with practice procedures.
• Ensure all patient demographic information is entered accurately.
• Verify patient information and supporting documentation as required.
• Ensure registrations are processed promptly and within agreed timescales.
• Identify and resolve data quality issues relating to patient records.
• Assist with amendments and updates to patient demographic information where required.

Prescriptions and Online Services

• Process repeat prescription requests in accordance with practice protocols.
• Process online access requests and ensure appropriate patient identification and verification procedures have been completed.
• Assist patients with queries relating to online services where appropriate.
• Escalate any concerns or queries regarding patient access requests as required.

Clinical System Administration

• Accurately enter patient information onto the clinical system.
• Maintain the integrity and accuracy of electronic patient records.
• Undertake routine administrative tasks associated with patient registrations and records management.
• Action tasks and workflow items allocated to the role.
• Escalate any queries regarding patient records to the appropriate clinician or manager.

Administrative Support

• Provide general administrative support to the practice as required.
• Assist with scanning, filing and document management processes.
• Process incoming clinical and administrative correspondence as directed.
• Support data quality and records management projects.
• Undertake photocopying, correspondence and other administrative duties as required.
• Support the smooth day-to-day running of administrative functions within the practice.

Reception and Practice Support

• As part of the practice team, provide reception or administrative support on the post holder's usual working day during periods of annual leave, sickness absence or operational need.
• Support colleagues in maintaining service delivery and patient access.
• Undertake any other reasonable duties appropriate to the role.

Confidentiality and Information Governance

The post holder will:

• Maintain strict confidentiality at all times.
• Handle patient information in accordance with Data Protection legislation, Information Governance requirements and practice policies.
• Ensure all patient information is processed securely and appropriately.
• Report any actual or potential confidentiality breaches immediately.
• Maintain confidentiality both during and after employment with the practice.

Communication

The post holder will:

• Communicate professionally and effectively with patients, colleagues and external organisations.
• Liaise with PCSE and other healthcare organisations regarding patient records and registrations.
• Respond to enquiries in a courteous and timely manner.
• Escalate concerns or issues appropriately.

Quality and Accuracy

The post holder will:

• Demonstrate a high level of attention to detail.
• Ensure all work is completed accurately and within required timescales.
• Maintain high standards of data quality.
• Take pride in producing work of a consistently high standard.
• Follow practice procedures and policies at all times.

Personal Development

The post holder will:

• Participate in training relevant to the role.
• Attend mandatory training as required.
• Participate in appraisal and performance review processes.
• Maintain and develop knowledge appropriate to the position.
• Engage with learning opportunities provided by the practice.

Health and Safety

The post holder will:

• Adhere to all practice Health and Safety policies and procedures.
• Report accidents, incidents or hazards promptly.
• Work in a safe manner at all times.
• Support the maintenance of a safe working environment for patients, staff and visitors.

Equality and Diversity

The post holder will:

• Treat patients, colleagues and visitors with dignity and respect.
• Promote equality, diversity and inclusion.
• Act in accordance with practice policies relating to equality and diversity.

General

This job description is intended as a guide to the principal duties and responsibilities of the post and is not intended to be an exhaustive list. The post holder may be required to undertake other duties appropriate to the grade and responsibilities of the role to meet the changing needs of the practice.

The post holder is expected to work flexibly, demonstrate a positive and professional attitude, work as part of the wider practice team and contribute to the continued success and development of Almond Road Surgery.

Job description Job responsibilities Job DescriptionJob Title: GP Assistant AdministratorHours: 7 Hours Per Week (One Day Per Week, 9:00am to 5:00pm with a One-Hour Unpaid Lunch Break)Reports To: Practice ManagerLocation: Almond Road Surgery, St NeotsJob SummaryThe GP Assistant Administrator will provide essential administrative support to ensure the accurate and efficient management of patient records, registrations and routine administrative processes within the practice. The post holder will be responsible for processing medical records, patient registrations, repeat prescription requests, online access applications and liaising with Primary Care Support England (PCSE), whilst maintaining high standards of confidentiality, accuracy and data quality.The role requires excellent attention to detail, strong organisational skills, and the ability to work independently whilst supporting the wider practice team.Main Duties and ResponsibilitiesMedical Records ManagementProcess incoming and outgoing patient medical records in accordance with practice procedures.Request patient records from Primary Care Support England (PCSE) for newly registered patients.Return records to PCSE for patients who have left the practice.Manage the transfer, receipt and tracking of patient records.Coordinate the secure storage of patient records using the practice's approved storage provider.Ensure patient records are maintained accurately and securely.Monitor outstanding records requests and take appropriate follow-up action where required.Maintain accurate records of all medical records activity.Patient RegistrationsProcess new patient registration applications.Register patients onto the clinical system in accordance with practice procedures.Ensure all patient demographic information is entered accurately.Verify patient information and supporting documentation as required.Ensure registrations are processed promptly and within agreed timescales.Identify and resolve data quality issues relating to patient records.Assist with amendments and updates to patient demographic information where required.Prescriptions and Online ServicesProcess repeat prescription requests in accordance with practice protocols.Process online access requests and ensure appropriate patient identification and verification procedures have been completed.Assist patients with queries relating to online services where appropriate.Escalate any concerns or queries regarding patient access requests as required.Clinical System AdministrationAccurately enter patient information onto the clinical system.Maintain the integrity and accuracy of electronic patient records.Undertake routine administrative tasks associated with patient registrations and records management.Action tasks and workflow items allocated to the role.Escalate any queries regarding patient records to the appropriate clinician or manager.Administrative SupportProvide general administrative support to the practice as required.Assist with scanning, filing and document management processes.Process incoming clinical and administrative correspondence as directed.Support data quality and records management projects.Undertake photocopying, correspondence and other administrative duties as required.Support the smooth day-to-day running of administrative functions within the practice.Reception and Practice SupportAs part of the practice team, provide reception or administrative support on the post holder's usual working day during periods of annual leave, sickness absence or operational need.Support colleagues in maintaining service delivery and patient access.Undertake any other reasonable duties appropriate to the role.Confidentiality and Information GovernanceThe post holder will:Maintain strict confidentiality at all times.Handle patient information in accordance with Data Protection legislation, Information Governance requirements and practice policies.Ensure all patient information is processed securely and appropriately.Report any actual or potential confidentiality breaches immediately.Maintain confidentiality both during and after employment with the practice.CommunicationThe post holder will:Communicate professionally and effectively with patients, colleagues and external organisations.Liaise with PCSE and other healthcare organisations regarding patient records and registrations.Respond to enquiries in a courteous and timely manner.Escalate concerns or issues appropriately.Quality and AccuracyThe post holder will:Demonstrate a high level of attention to detail.Ensure all work is completed accurately and within required timescales.Maintain high standards of data quality.Take pride in producing work of a consistently high standard.Follow practice procedures and policies at all times.Personal DevelopmentThe post holder will:Participate in training relevant to the role.Attend mandatory training as required.Participate in appraisal and performance review processes.Maintain and develop knowledge appropriate to the position.Engage with learning opportunities provided by the practice.Health and SafetyThe post holder will:Adhere to all practice Health and Safety policies and procedures.Report accidents, incidents or hazards promptly.Work in a safe manner at all times.Support the maintenance of a safe working environment for patients, staff and visitors.Equality and DiversityThe post holder will:Treat patients, colleagues and visitors with dignity and respect.Promote equality, diversity and inclusion.Act in accordance with practice policies relating to equality and diversity.GeneralThis job description is intended as a guide to the principal duties and responsibilities of the post and is not intended to be an exhaustive list. The post holder may be required to undertake other duties appropriate to the grade and responsibilities of the role to meet the changing needs of the practice.The post holder is expected to work flexibly, demonstrate a positive and professional attitude, work as part of the wider practice team and contribute to the continued success and development of Almond Road Surgery.

Person Specification

Experience

Essential

• Previous administrative experience.
• Experience of working in a busy office environment.
• Experience of handling confidential information.
• Experience of data entry with a high degree of accuracy.
• Experience of managing and prioritising workload effectively.
• Experience of working independently and as part of a team.

Desirable

• Previous NHS experience.
• Previous General Practice experience.
• Experience of working with patient records.
• Experience of processing patient registrations.
• Experience of processing repeat prescription requests.
• Experience of processing online access requests.
• Experience of using SystmOne.

Qualifications

Essential

• Essential
• Educated to GCSE level or equivalent, including English and Mathematics.
• Good standard of written and verbal communication.
• Competent IT skills, including Microsoft Office applications and the ability to learn new systems.

Desirable

• Desirable
• NVQ Level 2 or 3 in Business Administration or equivalent.
• Qualification in administration, customer service or healthcare administration.

Additional Criteria

Essential

• Excellent attention to detail and accuracy.
• Ability to maintain strict confidentiality.
• Strong organisational and time management skills.
• Ability to prioritise workload and meet deadlines.
• Professional, friendly and approachable manner.
• Ability to work effectively within a team.
• Reliable and dependable with a positive attitude.
• Commitment to delivering a high standard of service.
• Understanding of the importance of data protection and information governance.
• Ability to adapt to changing service requirements.
• Willingness to undertake training relevant to the role.

Desirable

• Knowledge of Primary Care Support England (PCSE) processes.
• Understanding of General Practice systems and procedures.
• Knowledge of patient registration processes.
• Ability to identify and resolve data quality issues.
• Interest in personal and professional development.

Person Specification Experience Essential Previous administrative experience. Experience of working in a busy office environment. Experience of handling confidential information. Experience of data entry with a high degree of accuracy. Experience of managing and prioritising workload effectively. Experience of working independently and as part of a team. Desirable Previous NHS experience. Previous General Practice experience. Experience of working with patient records. Experience of processing patient registrations. Experience of processing repeat prescription requests. Experience of processing online access requests. Experience of using SystmOne. Qualifications Essential Essential Educated to GCSE level or equivalent, including English and Mathematics. Good standard of written and verbal communication. Competent IT skills, including Microsoft Office applications and the ability to learn new systems. Desirable Desirable NVQ Level 2 or 3 in Business Administration or equivalent. Qualification in administration, customer service or healthcare administration. Additional Criteria Essential Excellent attention to detail and accuracy. Ability to maintain strict confidentiality. Strong organisational and time management skills. Ability to prioritise workload and meet deadlines. Professional, friendly and approachable manner. Ability to work effectively within a team. Reliable and dependable with a positive attitude. Commitment to delivering a high standard of service. Understanding of the importance of data protection and information governance. Ability to adapt to changing service requirements. Willingness to undertake training relevant to the role. Desirable Knowledge of Primary Care Support England (PCSE) processes. Understanding of General Practice systems and procedures. Knowledge of patient registration processes. Ability to identify and resolve data quality issues. Interest in personal and professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Almond Road Surgery

Address

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ

United Kingdom

Employer's website

https://www.almondroadsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Almond Road Surgery

Address

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ

United Kingdom

Employer's website

https://www.almondroadsurgery.org.uk/ (Opens in a new tab)

Job summary

Oakfield Surgery is seeking a motivated and caring Care Navigator to join our friendly and supportive practice team. As the first point of contact for patients, you will play a vital role in helping people access the right care, at the right time, while providing outstanding customer service in a busy healthcare environment.

This is a varied and rewarding role that requires excellent communication skills, a calm and professional approach, and the ability to work effectively under pressure. You will work closely with GPs, clinicians and administrative colleagues to support the delivery of high-quality patient care and ensure the smooth day-to-day running of the practice.

We are looking for someone who is approachable, organised, compassionate and committed to providing an excellent patient experience. Previous customer service, reception or NHS experience would be advantageous, although full training will be provided.

Main duties of the job

As a Care Navigator, you will be responsible for welcoming patients, managing telephone and face-to-face enquiries, and directing patients to the most appropriate service or healthcare professional. You will book appointments, process registrations, manage clinical correspondence, support prescription workflows and maintain accurate patient records using practice systems.

The role also involves handling confidential information, supporting administrative processes, responding sensitively to patient queries, and working collaboratively with the wider practice team to ensure an efficient and effective service. You will be expected to provide excellent customer care at all times while maintaining professionalism, accuracy and confidentiality.

You may also support colleagues across different areas of the practice, contribute to continuous improvement, and help maintain a welcoming environment for patients and visitors.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

10 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5844-CareNav101026

Job locations

Oakfield Surgery

Newmarket Hospital

Newmarket

Suffolk

CB8 7JG

United Kingdom

Job description

Job responsibilities

Job Summary

To provide comprehensive administrative support for the general practice and to act as focal point for patients and staff.

To receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone.

Facilitate effective communication between patients and members of the healthcare community.

Handle patient complaints in accordance with practice protocols.

To provide an efficient and accurate support to the secretarial team, clinicians & patients. Key Responsibilities

To respond to all queries and requests for assistance from patients and visitors at reception ensuring at all times that enquires from patients are efficiently and courteously handled.

To ensure that telephones are at all times answered promptly and politely at all times, accurate messages taken and calls passed to the appropriate person as necessary, supplying information as required in a timely fashion.

To ensure that scanning, filing, record keeping and distribution of documents are undertaken efficiently and promptly.

To ensure that the waiting area and leaflet stands are at all times kept tidy and leaflets are re-stocked or removed as required and to check and put away deliveries of stock as required.

Use the surgery computer system for appointments, patient data, repeat prescriptions and other patient related tasks.

Greet patients and log arrival on the computer/show patients how to use the automated booking in service.

Collect any necessary information from the patient for their consultation, deal with any enquiries and provide any information the patient may need.

To send out recall letters for chronic disease quality marker clinics in line with requirements of the GP Contract. www.suffolkprimarycare.uk

Record requests for house calls, ensuring accurate details are taken and print off visit summary.

To frank mail and prepare for posting on a daily basis and deal with including incoming mail as required, including date stamping.

To file all correspondence in appropriate files on a daily basis.

To prepare acute/repeat prescriptions for GP signature, ensuring at all times the correct name, address and date of birth of the patient.

To assist with new patient registrations together with inputting their necessary data onto computer and making up new files/amalgamating and process amendments to patient records.

To book interpreters as and when required for patients and advise whether or not request has been completed.

To ensure the prompt return of files on a weekly basis to Business Service Organisation (BSO), ensuring that a printed summary/scanned images are included before returning patient files to BSO. (CCG currently).

To carryout routine daily backups of computer system.

To advise patients of relevant charges for private services, accept payment and issue receipts if necessary.

To photocopy and fax information when required, ensuring photocopying is kept up to date at all times.

To cover duties of absent members of staff as and when required including cover during tea/lunch breaks at reception as and when required.

To send out DNA letters to patients.

To act as chaperone when requested and print off smear forms for the patient/check patient specific directives (PSD).

To attend staff meetings as required and participate fully in annual staff appraisal.

Any other clerical/reception duties as deemed appropriate and requested by senior receptionists or line managers.

To be flexible in the workplace in terms of hours worked as and when the need arises and be prepared to work across sites.

To operate start and end of day procedures in line with practice policy and ensure premises are prepared for staff to receive patients and also secured after use.

To provide an efficient audio/copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals and liaising with organisations relating to patient matters in an accurate and quality manner. Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. www.suffolkprimarycare.uk

In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to Suffolk Primary Care as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of Suffolk Primary Care may only be divulged to authorised persons in accordance with Suffolk Primary Care policies and procedures relating to confidentiality and the protection of personal and sensitive data

Job description Job responsibilities Job Summary To provide comprehensive administrative support for the general practice and to act as focal point for patients and staff. To receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone. Facilitate effective communication between patients and members of the healthcare community. Handle patient complaints in accordance with practice protocols. To provide an efficient and accurate support to the secretarial team, clinicians & patients. Key Responsibilities To respond to all queries and requests for assistance from patients and visitors at reception ensuring at all times that enquires from patients are efficiently and courteously handled. To ensure that telephones are at all times answered promptly and politely at all times, accurate messages taken and calls passed to the appropriate person as necessary, supplying information as required in a timely fashion. To ensure that scanning, filing, record keeping and distribution of documents are undertaken efficiently and promptly. To ensure that the waiting area and leaflet stands are at all times kept tidy and leaflets are re-stocked or removed as required and to check and put away deliveries of stock as required. Use the surgery computer system for appointments, patient data, repeat prescriptions and other patient related tasks. Greet patients and log arrival on the computer/show patients how to use the automated booking in service. Collect any necessary information from the patient for their consultation, deal with any enquiries and provide any information the patient may need. To send out recall letters for chronic disease quality marker clinics in line with requirements of the GP Contract. www.suffolkprimarycare.uk Record requests for house calls, ensuring accurate details are taken and print off visit summary. To frank mail and prepare for posting on a daily basis and deal with including incoming mail as required, including date stamping. To file all correspondence in appropriate files on a daily basis. To prepare acute/repeat prescriptions for GP signature, ensuring at all times the correct name, address and date of birth of the patient. To assist with new patient registrations together with inputting their necessary data onto computer and making up new files/amalgamating and process amendments to patient records. To book interpreters as and when required for patients and advise whether or not request has been completed. To ensure the prompt return of files on a weekly basis to Business Service Organisation (BSO), ensuring that a printed summary/scanned images are included before returning patient files to BSO. (CCG currently). To carryout routine daily backups of computer system. To advise patients of relevant charges for private services, accept payment and issue receipts if necessary. To photocopy and fax information when required, ensuring photocopying is kept up to date at all times. To cover duties of absent members of staff as and when required including cover during tea/lunch breaks at reception as and when required. To send out DNA letters to patients. To act as chaperone when requested and print off smear forms for the patient/check patient specific directives (PSD). To attend staff meetings as required and participate fully in annual staff appraisal. Any other clerical/reception duties as deemed appropriate and requested by senior receptionists or line managers. To be flexible in the workplace in terms of hours worked as and when the need arises and be prepared to work across sites. To operate start and end of day procedures in line with practice policy and ensure premises are prepared for staff to receive patients and also secured after use. To provide an efficient audio/copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals and liaising with organisations relating to patient matters in an accurate and quality manner. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. www.suffolkprimarycare.uk In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to Suffolk Primary Care as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of Suffolk Primary Care may only be divulged to authorised persons in accordance with Suffolk Primary Care policies and procedures relating to confidentiality and the protection of personal and sensitive data

Person Specification

Experience

Essential

• Minimum of one year's experience in a busy customer service, reception or administrative environment.
• Experience of working as part of a team in a fast-paced setting.
• Experience using computerised systems and standard office equipment.
• Understanding of confidentiality requirements and professional handling of sensitive information.

Desirable

• Confidence to use own judgement based on
• resourcefulness and local knowledge in response to patient
• or staff queries.
• Understanding of local health issues.
• Previous NHS experience
• Experience of clinical systems, including SystmOne

Qualifications

Essential

• Educated to GCSE level (or equivalent), including English and Maths.
• Typing qualification (e.g. RSA/ECDL or equivalent) with the ability to accurately input and process information.
• Competent IT skills and ability to use computer systems effectively.

Desirable

• ECDL/CLAIT or other IT qualification.
• NVQ level 2 in customer service.
• Medical receptionist diploma

Person Specification Experience Essential Minimum of one year's experience in a busy customer service, reception or administrative environment. Experience of working as part of a team in a fast-paced setting. Experience using computerised systems and standard office equipment. Understanding of confidentiality requirements and professional handling of sensitive information. Desirable Confidence to use own judgement based on resourcefulness and local knowledge in response to patient or staff queries. Understanding of local health issues. Previous NHS experience Experience of clinical systems, including SystmOne Qualifications Essential Educated to GCSE level (or equivalent), including English and Maths. Typing qualification (e.g. RSA/ECDL or equivalent) with the ability to accurately input and process information. Competent IT skills and ability to use computer systems effectively. Desirable ECDL/CLAIT or other IT qualification. NVQ level 2 in customer service. Medical receptionist diploma

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakfield Surgery

Address

Oakfield Surgery

Newmarket Hospital

Newmarket

Suffolk

CB8 7JG

United Kingdom

Employer's website

https://suffolkprimarycare.uk/oakfield-surgery/ (Opens in a new tab)

Employer details

Employer name

Oakfield Surgery

Address

Oakfield Surgery

Newmarket Hospital

Newmarket

Suffolk

CB8 7JG

United Kingdom

Employer's website

https://suffolkprimarycare.uk/oakfield-surgery/ (Opens in a new tab)

Job summary

College Surgery are seeking an organised, proactive, fast thinking, people focussed Operations Lead to join our supportive and friendly team.

This role provides leadership to our reception and care coordinator team, helping to coordinate services, improve processes and procedures, and ensuring that patients receive high-quality standards of care and service.

Working within the Practice Support and Management Team, you will be the kind of person who is passionate about teamwork, quality improvement and making a positive difference, making best use of technology and digital solutions, and supporting a team.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

We are proud to be a CQC Outstanding Practice

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The Operations Lead is part of the Practice Support Team who together manage the smooth running of the operational aspects of the practice day to day.

About us

We are a supportive, innovative, and enthusiastic team passionate about delivering excellence in patient care, education, and whole team wellbeing. We collectively enjoy our jobs despite the challenges in the NHS and have a great team, inspiring each other and embracing our differences. There are extensive property developments taking place around us so we are constantly adapting to meet our patient demand.

We are a town-based practice with rural dispensing branches with over 19,000 registered patients over 4 sites. The main site is in Cullompton, only 20 minutes drive from the vibrant city of Exeter and very close to the M5.