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Health Care Support Worker / Health Care Assistant
The Lodge Surgery
North East England
Support Staff
Job summary We are seeking to recruit an experienced Health Care Support Worker/Assistant (HCSW/HCA) to support our friendly nursing team consisting of a Nur...
1 month(s) ago
Health Care Support Worker / Health Care Assistant
The Lodge Surgery
North East England
Support Staff
Job summary We are seeking to recruit an experienced Health Care Support Worker/Assistant (HCSW/HCA) to support our friendly nursing team consisting of a Nur...
1 month(s) ago
Maternity GP Cover
The Nevells Road Surgery
North East England
GBP 0 - 12,500 per year
Registered Nurse/RN
Job summary Nevells Road Surgery are offering an exciting opportunity to join our friendly, supportive and innovative practice.
1 month(s) ago
Maternity GP Cover
The Nevells Road Surgery
North East England
GBP 0 - 12,500 per year
Registered Nurse/RN
Job summary Nevells Road Surgery are offering an exciting opportunity to join our friendly, supportive and innovative practice.
1 month(s) ago
Salaried GP
Lofthouse Surgery
North East England
GP/General Practitioner
Job summary Salaried GP vacancy to work 6 sessions - Monday, Wednesday & Thursday (AM & PM) We are seeking an enthusiastic, patient-centred Salaried General...
1 month(s) ago
Salaried GP
Lofthouse Surgery
North East England
GP/General Practitioner
Job summary Salaried GP vacancy to work 6 sessions - Monday, Wednesday & Thursday (AM & PM) We are seeking an enthusiastic, patient-centred Salaried General...
1 month(s) ago
General Practitioner Meddygfa Taf
GP Practice in Wales
North East England
GP/General Practitioner
Job summary Salary Available Upon Request 6 to 8 sessions a week Fixed term for 6 months, starting in December We are a welcoming, forward-thinking GP practi...
1 month(s) ago
General Practitioner Meddygfa Taf
GP Practice in Wales
North East England
GP/General Practitioner
Job summary Salary Available Upon Request 6 to 8 sessions a week Fixed term for 6 months, starting in December We are a welcoming, forward-thinking GP practi...
1 month(s) ago
Endoscopy Access Coordinator
London North West University Healthcare NHS Trust
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary Responsibility for co-ordination of patient's elective admission.
1 month(s) ago
Endoscopy Access Coordinator
London North West University Healthcare NHS Trust
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary Responsibility for co-ordination of patient's elective admission.
1 month(s) ago
Healthcare Support Worker - HCA (ARRS Role)
Brampton Medical Practice
North East England
Support Staff
Job summary An exciting and new opportunity has arisen to join the Carlisle Rural Primary Care Network (PCN) team based with Brampton Medical Practice.
1 month(s) ago
Healthcare Support Worker - HCA (ARRS Role)
Brampton Medical Practice
North East England
Support Staff
Job summary An exciting and new opportunity has arisen to join the Carlisle Rural Primary Care Network (PCN) team based with Brampton Medical Practice.
1 month(s) ago
Staff Nurse - Acute Medical Unit (Ward 1C)
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are looking for suitably qualified nurses to join our proactive team.
1 month(s) ago
Staff Nurse - Acute Medical Unit (Ward 1C)
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are looking for suitably qualified nurses to join our proactive team.
1 month(s) ago
Operations Manager
Elm Lane & Chapeltown Surgery
North East England
GBP 0 - 15 per year
Medical Research and Biosciences
Job summary Elm Lane & Chapeltown Surgery has an exciting opportunity for a Part-Time Operations Manager (15hrs per week) to join our small friendly GP Pract...
1 month(s) ago
Operations Manager
Elm Lane & Chapeltown Surgery
North East England
GBP 0 - 15 per year
Medical Research and Biosciences
Job summary Elm Lane & Chapeltown Surgery has an exciting opportunity for a Part-Time Operations Manager (15hrs per week) to join our small friendly GP Pract...
1 month(s) ago
Locum Consultant in Paediatric Anaesthesia
Sheffield Children’s NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Paediatrician
Job summary 12-Month | Full Time Applications from candidates wishing to work less than full-time are welcome.
1 month(s) ago
Locum Consultant in Paediatric Anaesthesia
Sheffield Children’s NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Paediatrician
Job summary 12-Month | Full Time Applications from candidates wishing to work less than full-time are welcome.
1 month(s) ago
Practice Nurse
Lakeside Surgery
North East England
Nurse Practitioner
Job summary We are expanding our current nursing team who have been with us for a number of years and we are offering the opportunity to work across two site...
1 month(s) ago
Practice Nurse
Lakeside Surgery
North East England
Nurse Practitioner
Job summary We are expanding our current nursing team who have been with us for a number of years and we are offering the opportunity to work across two site...
1 month(s) ago
Salaried GP / GP Partner
Pioneer Medical Group
North East England
Nurse Practitioner
Job summary Are you looking for a practice where you can make a real difference, feel valued, and enjoy being part of an ambitious and supportive team?
1 month(s) ago
Salaried GP / GP Partner
Pioneer Medical Group
North East England
Nurse Practitioner
Job summary Are you looking for a practice where you can make a real difference, feel valued, and enjoy being part of an ambitious and supportive team?
1 month(s) ago
Medical Receptionist / Care navigator
Albany House Surgery
North East England
Admin and Clerical
Job summary As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join o...
1 month(s) ago
Medical Receptionist / Care navigator
Albany House Surgery
North East England
Admin and Clerical
Job summary As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join o...
1 month(s) ago
Health Care Assistant
Lakeside Surgery
North East England
Health Worker
Job summary We are an 11,000 patient population practice based mainly in the beautiful village of Lymm Cheshire.
1 month(s) ago
Health Care Assistant
Lakeside Surgery
North East England
Health Worker
Job summary We are an 11,000 patient population practice based mainly in the beautiful village of Lymm Cheshire.
1 month(s) ago
Experienced Practice Nurse
Honiton Surgery
North East England
GBP 17 - 21 per year
Nurse Practitioner
Job summary An exciting opportunity has a risen at our practice for an Experienced Practice Nurse.
1 month(s) ago
Experienced Practice Nurse
Honiton Surgery
North East England
GBP 17 - 21 per year
Nurse Practitioner
Job summary An exciting opportunity has a risen at our practice for an Experienced Practice Nurse.
1 month(s) ago
Health Care Assistant Bank
Surrey Heath Community Providers Ltd
North East England
GBP 12 - 14 per year
Exercise Therapist
Job summary NHS Health Checks are a systematic prevention programme that assesses an individuals risk of heart disease, stroke, diabetes and kidney disease,...
1 month(s) ago
Health Care Assistant Bank
Surrey Heath Community Providers Ltd
North East England
GBP 12 - 14 per year
Exercise Therapist
Job summary NHS Health Checks are a systematic prevention programme that assesses an individuals risk of heart disease, stroke, diabetes and kidney disease,...
1 month(s) ago
Deputy Practice Manager (Maternity Cover)
Tile House Surgery
North East England
Practice Manager
Job summary We are seeking an enthusiastic, organised & proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in...
1 month(s) ago
Deputy Practice Manager (Maternity Cover)
Tile House Surgery
North East England
Practice Manager
Job summary We are seeking an enthusiastic, organised & proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in...
1 month(s) ago
Healthcare Assistant - Bank
Cora Health Group Limited
North East England
GBP 0 - 18 per year
Exercise Therapist
Job summary The Healthcare Assistant will: Ensure the smooth running of clinics Assist in the care and comfort of patients Assist radiographers during examin...
1 month(s) ago
Healthcare Assistant - Bank
Cora Health Group Limited
North East England
GBP 0 - 18 per year
Exercise Therapist
Job summary The Healthcare Assistant will: Ensure the smooth running of clinics Assist in the care and comfort of patients Assist radiographers during examin...
1 month(s) ago
Practice Nurse
Primary Integrated Community Services
North East England
GBP 18 - 24 per year
Nurse Practitioner
Job summary ABOUT THE ROLE As a Practice Nurse, you will be responsible for the delivery of practice nursing services care to the practice population.
1 month(s) ago
Practice Nurse
Primary Integrated Community Services
North East England
GBP 18 - 24 per year
Nurse Practitioner
Job summary ABOUT THE ROLE As a Practice Nurse, you will be responsible for the delivery of practice nursing services care to the practice population.
1 month(s) ago
Urgent Care Clerical Officer
Bolton NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent...
1 month(s) ago
Urgent Care Clerical Officer
Bolton NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent...
1 month(s) ago
Registered Nurse
Royal Devon University Healthcare NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are seeking to appoint a fulltime Registered Operating Department Practitioner or Registered Anaesthetic Nurse to join the Heavitree Day Case...
1 month(s) ago
Registered Nurse
Royal Devon University Healthcare NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are seeking to appoint a fulltime Registered Operating Department Practitioner or Registered Anaesthetic Nurse to join the Heavitree Day Case...
1 month(s) ago
PCN Dietitian - Wolverhampton North
Primary Care Dietitians
North East England
Dietician
Job summary We are looking for a dietitian to work in a PCN in Wolverhampton.
1 month(s) ago
PCN Dietitian - Wolverhampton North
Primary Care Dietitians
North East England
Dietician
Job summary We are looking for a dietitian to work in a PCN in Wolverhampton.
1 month(s) ago
Primary Care Administrator - Worcestershire
Vertis Health
North East England
GBP 12 - 13 per year
Registered Nurse/RN
Job summary Are you organised, welcoming and confident working in a busy environment?
1 month(s) ago
Primary Care Administrator - Worcestershire
Vertis Health
North East England
GBP 12 - 13 per year
Registered Nurse/RN
Job summary Are you organised, welcoming and confident working in a busy environment?
1 month(s) ago
Healthcare Assistant
CAPTAIN FRENCH SURGERY
North East England
GBP 13 - 14 per year
Exercise Therapist
Job summary Due to staff changes we are looking for a hardworking and enthusiastic Health Care Assistant to join our team.
1 month(s) ago
Healthcare Assistant
CAPTAIN FRENCH SURGERY
North East England
GBP 13 - 14 per year
Exercise Therapist
Job summary Due to staff changes we are looking for a hardworking and enthusiastic Health Care Assistant to join our team.
1 month(s) ago
Deputy Operations Manager
Stockbridge Village Medical Centre
North East England
GBP 29,250 - 31,200 per year
Health Worker
Job summary PREVIOUS APPLICANTS NEED NOT APPLY Would you like to be part of a team with a real community feel which offers professional patient medical servi...
1 month(s) ago
Deputy Operations Manager
Stockbridge Village Medical Centre
North East England
GBP 29,250 - 31,200 per year
Health Worker
Job summary PREVIOUS APPLICANTS NEED NOT APPLY Would you like to be part of a team with a real community feel which offers professional patient medical servi...
1 month(s) ago
Receptionist
St George's Medical Centre
North East England
Admin and Clerical
Job summary Practice receptionist is a key role, fundamentally important to the safe and efficient delivery of primary healthcare for our patients.
1 month(s) ago
Receptionist
St George's Medical Centre
North East England
Admin and Clerical
Job summary Practice receptionist is a key role, fundamentally important to the safe and efficient delivery of primary healthcare for our patients.
1 month(s) ago
Health Care Support Worker / Health Care Assistant
The Lodge Surgery View all jobs
Posted 1 month(s) ago
Reference: 2371729
Job summary
We are seeking to recruit an experienced Health Care Support Worker/Assistant (HCSW/HCA) to support our friendly nursing team consisting of a Nurse Practitioner Manager, 2 practice nurses and an HCA. The successful candidate will possess a professional, positive and welcoming manner and will be reliable, caring and enthusiastic. There will be opportunities to support other clinical professionals and provide health support and advice directly to patients and in turn will be supported by an experienced, supportive and sociable practice team.
Main duties of the job
Duties will include (all dependent on qualifications and experience):
- Phlebotomy (venepuncture)
- ECGs
- Blood pressure, height, weight and BMI measurements
- NHS Health Checks
- Diabetic foot checks
- B12 injections
- Near patient POCT for warfarin monitoring
- Assisting with QOF based administration and recalls
- Maintaining clinical equipment and infection control standards
- Stock management and ordering of clinical supplies
- Accurate clinical record keeping using our SystmOne clinical system
- Supporting clinicians in delivering safe, effective patient care, including assisting in minor operations and Telederm clinics
- Working to practice policies, procedures, and clinical protocols
There will also be an opportunity to train in and carry out PCN Teledermatology, which involves photographing skin lesions and forwarding the images for specialist review, as well as training to carry out Feno testing to support the Nurse Practitioner in respiratory clinics.
About us
The Lodge Surgery is a medium sized training practice in a semi-rural setting on the outskirts of Chippenham. Our purpose-built practice serves around 8500 patients and is at the heart of our local community. We are part of a successful Primary Care Network of 5 practices. We have worked hard to develop a friendly and supportive environment at Lodge and we are a close-knit team with regular practice meetings and informal daily coffee breaks, taken in our garden when the weather permits. We focus on staff wellbeing and hold social events including Christmas and summer parties.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A5954-26-0000
Job locations
Lodge Road
Pewsham
Chippenham
Wiltshire
SN15 3SY
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- Provide safe, high quality clinical support to registered nurses, GPs and other healthcare professionals, ensuring delegated tasks are completed within required timescales and assessed competence.
- Undertake basic clinical care interventions once trained and assessed as competent, including phlebotomy, blood pressure monitoring, height, weight and BMI measurements, ECGs, NHS Health Checks, suture removal, basic wound care and near patient point of care testing, including warfarin monitoring.
- Play a key role in vaccination and immunisation programmes, including administration of vaccines and injections where appropriately trained, assessed as competent and legally authorised, in accordance with national guidance and practice protocols.
- Record observations, lifestyle information and clinical activity accurately and promptly in the patient record, using appropriate coding and practice documentation standards.
- Support health promotion and prevention activities across the practice and PCN, including smoking cessation, weight management, lifestyle interventions, healthy living advice and self care education.
- Contribute to the care of patients with long term conditions, including hypertension, diabetes and respiratory disease, undertaking delegated observations, reviews and follow up activity within competence.
- Support work aimed at reducing health inequalities and improving access to preventative care, working with the multidisciplinary team to identify and engage patients who may benefit from additional support.
- Support continuity of care and patient safety initiatives, including call and recall activity, follow up work, QOF related administration and escalation of concerns to the appropriate clinician.
- Assist clinicians with examinations, minor operations and other procedures, including patient preparation, chaperoning and support within teledermatology clinics.
- Handle patient enquiries professionally by telephone, email and face to face, recording information accurately and escalating clinical concerns appropriately.
- Support safeguarding processes by recognising and escalating concerns promptly and documenting information in accordance with practice policy.
- Maintain clinical rooms to the required standard, including infection control measures, equipment checks, stock rotation, safe storage, correct use of PPE and preparation of rooms for clinical activity.
- Manage and replenish clinical supplies within delegated responsibility, identifying shortages and reporting equipment, stock or premises issues promptly.
- Follow confidentiality, GDPR and information governance requirements and ensure patient information is handled securely at all times.
- Comply with Health and Safety, infection control, fire safety, emergency response and incident reporting procedures, contributing to a safe environment for patients and staff.
- Follow all relevant practice and PCN policies, SOPs and documentation requirements, keeping up to date with changes communicated by the practice.
- Provide flexible support during periods of increased demand and work collaboratively with the wider nursing, clinical support, reception and administrative teams.
- Promote effective communication with clinicians, managers, patients, carers and external services to support safe and efficient day to day care.
- Work effectively as part of the multidisciplinary team, sharing relevant information and supporting colleagues to provide consistent patient care.
- Share important updates, changes in process and safety information with nursing and administrative colleagues.
- Maintain a supportive and professional presence within the team, contributing constructively to problem solving and service improvement.
- Record and pass on messages, actions and follow up work accurately and within agreed timescales.
Communication & Teamwork
- Promote effective communication with clinicians, managers, patients, carers and external services to support safe and efficient day to day care.
- Work effectively as part of the multidisciplinary team, sharing relevant information and supporting colleagues to provide consistent patient care.
- Share important updates, changes in process and safety information with nursing and administrative colleagues.
- Maintain a supportive and professional presence within the team, contributing constructively to problem solving and service improvement.
- Record and pass on messages, actions and follow up work accurately and within agreed timescales.
Professional Standards & Governance
- Maintain high standards of professional conduct, confidentiality, dignity, respect and clinical safety at all times.
- Participate fully in mandatory training, clinical supervision, competency assessment and annual appraisal, maintaining evidence of training and competence as required.
- Hold the Care Certificate or a recognised equivalent qualification and undertake any additional qualifications, training or apprenticeships required for the role.
- Work under the supervision of a registered clinician while developing competencies in community based care, working strictly within assessed competence and seeking advice whenever a task or situation falls outside scope.
- Escalate clinical concerns promptly to an appropriate registered healthcare professional and follow agreed safety and incident reporting procedures.
- Identify opportunities to improve patient care, workflow or service delivery and raise suggestions constructively.
Personal Attributes
- Caring, compassionate and patient centred, with a commitment to delivering high quality care.
- Calm and professional under pressure, with the ability to prioritise work and follow instructions safely.
- Reliable, organised and proactive, able to work independently within assessed competence while recognising when supervision is required.
- Adaptable and flexible in response to service needs across the practice and PCN.
- Confidence using IT systems and electronic templates to support clinical documentation and activity.
- Able to work positively and respectfully with colleagues across the multidisciplinary team.
- Enhanced DBS clearance is required for this role.
Scope of Practice
This role operates at Support Worker Level Practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework.
All duties are undertaken under the supervision of a registered healthcare professional and within the post holder's assessed competence.
The post holder is expected to meet the applicable Network Contract DES requirements for a Healthcare Support Worker employed or engaged through the Additional Roles Reimbursement Scheme, including requirements relating to:
Health promotion and prevention
Long term condition support
Community based care
Vaccination and immunisation programmes
Multidisciplinary working
Clinical support to registered nurses and other healthcare professionals
Basic clinical care interventions under supervision
Continuity of care and patient safety
Date reviewed: 23 September 2026
Job description Job responsibilities Key Responsibilities Provide safe, high quality clinical support to registered nurses, GPs and other healthcare professionals, ensuring delegated tasks are completed within required timescales and assessed competence. Undertake basic clinical care interventions once trained and assessed as competent, including phlebotomy, blood pressure monitoring, height, weight and BMI measurements, ECGs, NHS Health Checks, suture removal, basic wound care and near patient point of care testing, including warfarin monitoring. Play a key role in vaccination and immunisation programmes, including administration of vaccines and injections where appropriately trained, assessed as competent and legally authorised, in accordance with national guidance and practice protocols. Record observations, lifestyle information and clinical activity accurately and promptly in the patient record, using appropriate coding and practice documentation standards. Support health promotion and prevention activities across the practice and PCN, including smoking cessation, weight management, lifestyle interventions, healthy living advice and self care education. Contribute to the care of patients with long term conditions, including hypertension, diabetes and respiratory disease, undertaking delegated observations, reviews and follow up activity within competence. Support work aimed at reducing health inequalities and improving access to preventative care, working with the multidisciplinary team to identify and engage patients who may benefit from additional support. Support continuity of care and patient safety initiatives, including call and recall activity, follow up work, QOF related administration and escalation of concerns to the appropriate clinician. Assist clinicians with examinations, minor operations and other procedures, including patient preparation, chaperoning and support within teledermatology clinics. Handle patient enquiries professionally by telephone, email and face to face, recording information accurately and escalating clinical concerns appropriately. Support safeguarding processes by recognising and escalating concerns promptly and documenting information in accordance with practice policy. Maintain clinical rooms to the required standard, including infection control measures, equipment checks, stock rotation, safe storage, correct use of PPE and preparation of rooms for clinical activity. Manage and replenish clinical supplies within delegated responsibility, identifying shortages and reporting equipment, stock or premises issues promptly. Follow confidentiality, GDPR and information governance requirements and ensure patient information is handled securely at all times. Comply with Health and Safety, infection control, fire safety, emergency response and incident reporting procedures, contributing to a safe environment for patients and staff. Follow all relevant practice and PCN policies, SOPs and documentation requirements, keeping up to date with changes communicated by the practice. Provide flexible support during periods of increased demand and work collaboratively with the wider nursing, clinical support, reception and administrative teams. Promote effective communication with clinicians, managers, patients, carers and external services to support safe and efficient day to day care. Work effectively as part of the multidisciplinary team, sharing relevant information and supporting colleagues to provide consistent patient care. Share important updates, changes in process and safety information with nursing and administrative colleagues. Maintain a supportive and professional presence within the team, contributing constructively to problem solving and service improvement. Record and pass on messages, actions and follow up work accurately and within agreed timescales.Communication & Teamwork Promote effective communication with clinicians, managers, patients, carers and external services to support safe and efficient day to day care. Work effectively as part of the multidisciplinary team, sharing relevant information and supporting colleagues to provide consistent patient care. Share important updates, changes in process and safety information with nursing and administrative colleagues. Maintain a supportive and professional presence within the team, contributing constructively to problem solving and service improvement. Record and pass on messages, actions and follow up work accurately and within agreed timescales.Professional Standards & Governance Maintain high standards of professional conduct, confidentiality, dignity, respect and clinical safety at all times. Participate fully in mandatory training, clinical supervision, competency assessment and annual appraisal, maintaining evidence of training and competence as required. Hold the Care Certificate or a recognised equivalent qualification and undertake any additional qualifications, training or apprenticeships required for the role. Work under the supervision of a registered clinician while developing competencies in community based care, working strictly within assessed competence and seeking advice whenever a task or situation falls outside scope. Escalate clinical concerns promptly to an appropriate registered healthcare professional and follow agreed safety and incident reporting procedures. Identify opportunities to improve patient care, workflow or service delivery and raise suggestions constructively.Personal Attributes Caring, compassionate and patient centred, with a commitment to delivering high quality care. Calm and professional under pressure, with the ability to prioritise work and follow instructions safely. Reliable, organised and proactive, able to work independently within assessed competence while recognising when supervision is required. Adaptable and flexible in response to service needs across the practice and PCN. Confidence using IT systems and electronic templates to support clinical documentation and activity. Able to work positively and respectfully with colleagues across the multidisciplinary team. Enhanced DBS clearance is required for this role.Scope of PracticeThis role operates at Support Worker Level Practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework.All duties are undertaken under the supervision of a registered healthcare professional and within the post holder's assessed competence.The post holder is expected to meet the applicable Network Contract DES requirements for a Healthcare Support Worker employed or engaged through the Additional Roles Reimbursement Scheme, including requirements relating to: Health promotion and prevention Long term condition support Community based care Vaccination and immunisation programmes Multidisciplinary working Clinical support to registered nurses and other healthcare professionals Basic clinical care interventions under supervision Continuity of care and patient safetyDate reviewed: 23 September 2026
Person Specification
Experience
Desirable
- Experience of using SystmOne in primary care
Qualifications
Essential
- Must hold or be actively working towards completion of the Care Certificate.
Desirable
- Skills and experience in:
- Phlebotomy - venepuncture
- ECGs
- Blood pressure, height, weight and BMI measurements
- NHS Health Checks
- Diabetic foot checks
- B12 injections
- Near patient POCT for warfarin monitoring
Person Specification Experience Desirable Experience of using SystmOne in primary care Qualifications Essential Must hold or be actively working towards completion of the Care Certificate. Desirable Skills and experience in: Phlebotomy - venepuncture ECGs Blood pressure, height, weight and BMI measurements NHS Health Checks Diabetic foot checks B12 injections Near patient POCT for warfarin monitoring
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Lodge Surgery
Address
Lodge Road
Pewsham
Chippenham
Wiltshire
SN15 3SY
United Kingdom
Employer's website
https://www.thelodgesurgery.co.uk (Opens in a new tab)
Employer details
Employer name
The Lodge Surgery
Address
Lodge Road
Pewsham
Chippenham
Wiltshire
SN15 3SY
United Kingdom
Employer's website
https://www.thelodgesurgery.co.uk (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 2371727
Job summary
Nevells Road Surgery are offering an exciting opportunity to join our friendly, supportive and innovative practice. We are looking for a GP to providematernity cover 5 sessions per week,starting ASAP until December 2027. Must work Fridays and cover the GPs patient list and associated admin from January 2027.
We are looking for a GP who shares our values and has the characteristics to fit into our team, who is prepared to share the rewards of General Practice, along with the responsibilities and challenges.
Application closing date: 25th September 2026.
Main duties of the job
GP role requirements
We are seeking an enthusiastic, friendly GP to:
Deliver high-quality clinical care with a commitment to continuity of care
Communicate well within the MDT
Be reliable and proactive
Perform their fair share of duty sessions (usually 2 per week) and home visits for own patient list, unless emergency or covering leave.
Undertake admin created by their patient list, including letters and correspondence, pathology, tasks and repeat prescriptions
To contribute to QOF and enhanced service data collection and targets
Must be a fully qualified GP with GMC registration and is on the GP Performers List.
About us
We are team of 3 GP Partners who pride ourselves on delivering excellent patient care within a friendly and mutually supportive team, both professionally and personally. We believe in providing continuity of care and work in the traditional GP model, with each GP having their own patient list. We are delighted to hear from our Locum staff that we run a very happy place to work.
Whilst we run an efficient business, achieving above average GMS earnings, we all prioritise maintaining a healthy work-life balance and are not looking sacrifice our personal lives to earn more.
We are an innovative practice who embrace new technologies to improve the care we provide for our patients but also protect the workload and wellbeing of our staff. We have recently introduced an AI receptionist called EMMA to reduce call wait times.
Ash works 5 sessions, Jess 6 and Fraser 6.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
£12,500 a session
Contract
Fixed term
Duration
365 days
Working pattern
Part-time
Reference number
A4061-26-0004
Job locations
Nevells Road
Letchworth Garden City
Herts
SG6 4TS
United Kingdom
Job description
Job responsibilities
Nevells Road Surgery are offering an exciting opportunity to join our friendly, supportive and innovative practice. We are looking for a GP to providematernity cover 5 sessions per week,starting ASAP until December 2027. Must work Fridays and cover the GPs patient list and associated admin from January 2027.
We are looking for a GP who shares our values and has the characteristics to fit into our team, who is prepared to share the rewards of General Practice, along with the responsibilities and challenges.
Application closing date: 25th September 2026.
What we offer
- £12,500 per session, fixed-term contract
- 15-minute appointments
- Continuity of care, running traditional own GP patient lists
- Low home visiting practice, supported by Acute In Hours Visiting Service (AIVHS)
- Extended Hours covered by local GP Federation
NHS Pension
- SystmOne Practice, with Ardens, AccuRx and Heidi AI scribe
- 6 weeks leave (pro-rata)
- 11,000 patients, Single-site, purpose-built practice, in the centre of Letchworth, 4-minute walk from the train station.
- 3 GP Partners, 5 Salaried GPs, 2 ANPs, 3 Nurses, 1 HCA. Additional ARRS roles including GP, Clinical Pharmacists, Pharmacy Technician, adult mental health nurse, first contact physiotherapist and social prescribers
- Experienced administrative team effectively led by team leaders
- Supportive Partners, with active roles within local networks (LMC representative and PCN co-clinical Director)
- Open-door policy for advice and second opinions
- Daily coffee and triage support huddles
- High QOF achieving
GP role requirements
We are seeking an enthusiastic, friendly GP to:
Deliver high-quality clinical care with a commitment to continuity of care
Communicate well within the MDT
Be reliable and proactive
Perform their fair share of duty sessions (usually 2 per week) and home visits for own patient list, unless emergency or covering leave
Undertake admin created by their patient list, including letters and correspondence, pathology, tasks and repeat prescriptions
To contribute to QOF and enhanced service data collection and targets
Must be a fully qualified GP with GMC registration and is on the GP Performers List.
How to Apply
If you are interested in joining our forward-thinking practice, we would love to hear from you!
Please email your CV to our Operations Manager, Andrew Poole ([email protected]), with a cover letter briefly explaining why you are interested in the job and your suitability to the role.
We would welcome you to visit the surgery to look around, meet the staff and have an informal chat, or if preferred a telephone call.
Partner Profiles
We are team of 3 GP Partners who pride ourselves on delivering excellent patient care within a friendly and mutually supportive team, both professionally and personally. We believe in providing continuity of care and work in the traditional GP model, with each GP having their own patient list. We are delighted to hear from our Locum staff that we run a very happy place to work.
Whilst we run an efficient business, achieving above average GMS earnings, we all prioritise maintaining a healthy work-life balance and are not looking sacrifice our personal lives to earn more.
We are an innovative practice who embrace new technologies to improve the care we provide for our patients but also protect the workload and wellbeing of our staff. We have recently introduced an AI receptionist called EMMA to reduce call wait times.
Ash works 5 sessions, Jess 6 and Fraser 6.
Ash
Joined in 2014, leads on dementia and mental health and has a special interest in cardiology. She is CQC lead and our LMC representative. Ash enjoys cooking, travelling, yoga and playing the piano.
Jess
Joined in 2021, Jess leads on the Operational side of the practice and is co-Clinical Director of our PCN (Icknield PCN). Outside of work she enjoys spending time outdoors with her young family, crafting and gardening.
Fraser
Joined in January 2024. Fraser has an interest in dermatology, and specifically skin cancer after spending some time working as a GP in New Zealand. He is Business and Workforce lead. In his spare time, he enjoys football, especially supporting Derby County, as well as yoga, cycling, food and wine.
Nursing Team
We are very lucky to have a fantastic nursing team.
We have 2 Advanced Nurse Practitioners with a wealth of experience, Linda (our clinical nurse lead, who works 4 days per week) and Karen, who works 3 days per week. They predominantly have same-day, face-to-face appointments. Additionally, we have Elaine, our Asthma and COPD nurse.
Our Treatment Room nurses include Marie, working 4 days per week, maintaining a very high standard of care for our 766 patients with diabetics. We are very proud that she was awarded Doctor Magazine Practice Nurse of the year award in 2012 and has continued to be amazing ever since! Bea works 5 days providing our main treatment room services, performs learning disability checks and home visits for long term condition assessments and frailty checks.
Alice works as our Healthcare Assistant and is passionate about promoting health and wellbeing. She completes multiple long-term condition reviews, including CHD, AF, stroke plus MMSEs, ECGs and dressings.
We have additional support for our COPD patients with remote clinics run by 2 specialist respiratory nurses.
Administrative Team
Our Business Manager, Chamila Perera joined us in January 2023, bringing a wealth of experience with 20 years managing in General Practice. Our Operations Manager, Andrew Poole joined in August 2022 and has modernised the way we work, bringing new innovative ideas. We have a fantastic team comprising 3 medical secretaries and 12 part-time administrative staff (including team-leaders, care navigators, coders and a care-coordinator). The usual front line pressure withstanding, the team is cohesive and effective. We embrace a very open and supportive atmosphere. We host social occasions through the year, with an annual Christmas party funded by the Partners.
Out of Hours & Home Visits
Our patients have access to Out of Hours through 12 Point Care, at the nearby Sollershot GP surgery. There is also an Urgent Care Centre at Lister Hospital, Stevenage, which includes Mental Health Urgent Care.
The Hertfordshire Acute In Hours Visiting service see our patients for any acute issues, which hugely reduced the number of home visits performed by our GPs, usually to 0 or 1 per week. This is generally to provide care to Palliative patients or routine matters for housebound patients on our own lists.
Job description Job responsibilities Nevells Road Surgery are offering an exciting opportunity to join our friendly, supportive and innovative practice. We are looking for a GP to providematernity cover 5 sessions per week,starting ASAP until December 2027. Must work Fridays and cover the GPs patient list and associated admin from January 2027.We are looking for a GP who shares our values and has the characteristics to fit into our team, who is prepared to share the rewards of General Practice, along with the responsibilities and challenges. Application closing date: 25th September 2026.What we offer- £12,500 per session, fixed-term contract- 15-minute appointments- Continuity of care, running traditional own GP patient lists - Low home visiting practice, supported by Acute In Hours Visiting Service (AIVHS)- Extended Hours covered by local GP FederationNHS Pension- SystmOne Practice, with Ardens, AccuRx and Heidi AI scribe- 6 weeks leave (pro-rata)- 11,000 patients, Single-site, purpose-built practice, in the centre of Letchworth, 4-minute walk from the train station. - 3 GP Partners, 5 Salaried GPs, 2 ANPs, 3 Nurses, 1 HCA. Additional ARRS roles including GP, Clinical Pharmacists, Pharmacy Technician, adult mental health nurse, first contact physiotherapist and social prescribers- Experienced administrative team effectively led by team leaders - Supportive Partners, with active roles within local networks (LMC representative and PCN co-clinical Director)- Open-door policy for advice and second opinions - Daily coffee and triage support huddles - High QOF achievingGP role requirementsWe are seeking an enthusiastic, friendly GP to: Deliver high-quality clinical care with a commitment to continuity of care Communicate well within the MDT Be reliable and proactive Perform their fair share of duty sessions (usually 2 per week) and home visits for own patient list, unless emergency or covering leave Undertake admin created by their patient list, including letters and correspondence, pathology, tasks and repeat prescriptions To contribute to QOF and enhanced service data collection and targetsMust be a fully qualified GP with GMC registration and is on the GP Performers List.How to ApplyIf you are interested in joining our forward-thinking practice, we would love to hear from you! Please email your CV to our Operations Manager, Andrew Poole ([email protected]), with a cover letter briefly explaining why you are interested in the job and your suitability to the role.We would welcome you to visit the surgery to look around, meet the staff and have an informal chat, or if preferred a telephone call. Partner ProfilesWe are team of 3 GP Partners who pride ourselves on delivering excellent patient care within a friendly and mutually supportive team, both professionally and personally. We believe in providing continuity of care and work in the traditional GP model, with each GP having their own patient list. We are delighted to hear from our Locum staff that we run a very happy place to work.Whilst we run an efficient business, achieving above average GMS earnings, we all prioritise maintaining a healthy work-life balance and are not looking sacrifice our personal lives to earn more. We are an innovative practice who embrace new technologies to improve the care we provide for our patients but also protect the workload and wellbeing of our staff. We have recently introduced an AI receptionist called EMMA to reduce call wait times. Ash works 5 sessions, Jess 6 and Fraser 6. Ash Joined in 2014, leads on dementia and mental health and has a special interest in cardiology. She is CQC lead and our LMC representative. Ash enjoys cooking, travelling, yoga and playing the piano. Jess Joined in 2021, Jess leads on the Operational side of the practice and is co-Clinical Director of our PCN (Icknield PCN). Outside of work she enjoys spending time outdoors with her young family, crafting and gardening.FraserJoined in January 2024. Fraser has an interest in dermatology, and specifically skin cancer after spending some time working as a GP in New Zealand. He is Business and Workforce lead. In his spare time, he enjoys football, especially supporting Derby County, as well as yoga, cycling, food and wine. Nursing TeamWe are very lucky to have a fantastic nursing team.We have 2 Advanced Nurse Practitioners with a wealth of experience, Linda (our clinical nurse lead, who works 4 days per week) and Karen, who works 3 days per week. They predominantly have same-day, face-to-face appointments. Additionally, we have Elaine, our Asthma and COPD nurse.Our Treatment Room nurses include Marie, working 4 days per week, maintaining a very high standard of care for our 766 patients with diabetics. We are very proud that she was awarded Doctor Magazine Practice Nurse of the year award in 2012 and has continued to be amazing ever since! Bea works 5 days providing our main treatment room services, performs learning disability checks and home visits for long term condition assessments and frailty checks. Alice works as our Healthcare Assistant and is passionate about promoting health and wellbeing. She completes multiple long-term condition reviews, including CHD, AF, stroke plus MMSEs, ECGs and dressings. We have additional support for our COPD patients with remote clinics run by 2 specialist respiratory nurses.Administrative TeamOur Business Manager, Chamila Perera joined us in January 2023, bringing a wealth of experience with 20 years managing in General Practice. Our Operations Manager, Andrew Poole joined in August 2022 and has modernised the way we work, bringing new innovative ideas. We have a fantastic team comprising 3 medical secretaries and 12 part-time administrative staff (including team-leaders, care navigators, coders and a care-coordinator). The usual front line pressure withstanding, the team is cohesive and effective. We embrace a very open and supportive atmosphere. We host social occasions through the year, with an annual Christmas party funded by the Partners. Out of Hours & Home VisitsOur patients have access to Out of Hours through 12 Point Care, at the nearby Sollershot GP surgery. There is also an Urgent Care Centre at Lister Hospital, Stevenage, which includes Mental Health Urgent Care. The Hertfordshire Acute In Hours Visiting service see our patients for any acute issues, which hugely reduced the number of home visits performed by our GPs, usually to 0 or 1 per week. This is generally to provide care to Palliative patients or routine matters for housebound patients on our own lists.
Person Specification
Qualifications
Essential
- Must be a fully qualified GP with GMC registration and is on the GP Performers List.
Person Specification Qualifications Essential Must be a fully qualified GP with GMC registration and is on the GP Performers List.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Nevells Road Surgery
Address
Nevells Road
Letchworth Garden City
Herts
SG6 4TS
United Kingdom
Employer's website
https://www.nevellsroadsurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Nevells Road Surgery
Address
Nevells Road
Letchworth Garden City
Herts
SG6 4TS
United Kingdom
Employer's website
https://www.nevellsroadsurgery.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 2371723
Job summary
Salaried GP vacancy to work 6 sessions - Monday, Wednesday & Thursday (AM & PM)
We are seeking an enthusiastic, patient-centred Salaried General Practitioner to join our friendly, forward-thinking Leeds based practice. As a valued member of our multidisciplinary team, you will provide high-quality, safe and effective primary care to our patient population while working collaboratively with colleagues across the practice and wider healthcare system.
This vacancy may close earlier than the advertised closing date if there is a high level of interest.
Please note interviews will be held on Tuesday 3rd November.
Main duties of the job
Our surgery provides care to over 11,000 patients across 2 sites: Lofthouse Surgery and The Manse Surgery. We have 9 Doctors, 4 qualified Nurses and 3 Health Care Assistants who work at the practice, and we are looking to employ a GP to complete our team.
Our practice is based in Leeds and is part of the Leeds Integrated Care Board (ICB). We are proud to be an active member of the LS25/26 Primary Care Network (PCN), with one of our GP Partners serving as the Clinical Director for the PCN. This provides excellent opportunities to contribute to service development, collaborative working and innovation across primary care.
About us
At Lofthouse Surgery, our mission is to provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community.
- 5 GP Partners
- 4 Salaried GPs
- Experienced Nursing team
- Mental health counsellor
- First contact practitioner physio
- Young persons social prescriber
- PCN staff health coach
- Pharmacist
- Admiral Dementia Nurse
- Newly refurbished practice
- Modern premises with SystmOne clinical system
- Working towards accreditation as a training practice
- High QOF achievement
- We offer a wide range of services to patients including contraception services and learning disabled health checks
- Dementia Friendly Practice
- Our practice hosts the AAA screening, Carers Leeds, Linking Leeds social prescribers.
- Regular clinical meetings and peer support
- Rated Good for CQC
- Close links and good working relationships with local practices
- Primary Care Network
- Competitive salary, MDU Professional Indemnity and NHS Pension
- Supportive induction for newly qualified GPs
- Opportunities for continuing professional development
The practice is committed to promoting equality, diversity and inclusion and expects all employees to uphold these principles in all aspects of their work.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0058-26-0008
Job locations
2 Church Farm Close
Lofthouse
Wakefield
West Yorkshire
WF3 3SA
United Kingdom
The Manse Surgery
4 Marsh Street
Rothwell
Leeds
LS26 0AE
United Kingdom
Job description
Job responsibilities
The post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
The successful applicant must be available to participate in 1-2 visits per day and be part of the on-call rota.
Duties include:
- Provide comprehensive, high-quality general medical services to registered patients.
- Undertake face-to-face and telephone consultations as appropriate.
- Diagnose and manage acute and chronic medical conditions in accordance with current clinical guidance.
- Prescribe safely and effectively within national and local prescribing policies.
- Make appropriate referrals to secondary care and community services.
- Work collaboratively with the wider multidisciplinary team, including nurses, healthcare assistants, clinical pharmacists, physiotherapists, social prescribers and care coordinators.
- Maintain accurate, contemporaneous clinical records using SystmOne.
- Contribute to safeguarding children and vulnerable adults in accordance with local and national policies.
- Support health promotion, disease prevention and patient education.
- Participate in clinical meetings, significant event reviews and quality improvement initiatives.
- Contribute to the achievement of Quality and Outcomes Framework (QOF) and other contractual requirements where appropriate.
- Maintain professional registration, appraisal and revalidation requirements.
Job description Job responsibilities The post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.The successful applicant must be available to participate in 1-2 visits per day and be part of the on-call rota.Duties include:Provide comprehensive, high-quality general medical services to registered patients.Undertake face-to-face and telephone consultations as appropriate.Diagnose and manage acute and chronic medical conditions in accordance with current clinical guidance.Prescribe safely and effectively within national and local prescribing policies.Make appropriate referrals to secondary care and community services.Work collaboratively with the wider multidisciplinary team, including nurses, healthcare assistants, clinical pharmacists, physiotherapists, social prescribers and care coordinators.Maintain accurate, contemporaneous clinical records using SystmOne.Contribute to safeguarding children and vulnerable adults in accordance with local and national policies.Support health promotion, disease prevention and patient education.Participate in clinical meetings, significant event reviews and quality improvement initiatives.Contribute to the achievement of Quality and Outcomes Framework (QOF) and other contractual requirements where appropriate.Maintain professional registration, appraisal and revalidation requirements.
Person Specification
Experience
Essential
- Experience of working in an integrated multi-skilled team.
- Excellent communication skills.
- The ability to be compassionate at all times.
Desirable
- A particular interest or experience in Womens Health would be highly desirable, with applicants who have specialist knowledge or qualifications in this area particularly encouraged to apply.
- Experience of using a range of IT including knowledge of using SystmOne.
Qualities / Attributes
Essential
- A real desire to provide quality service to patients.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Confident and enthusiastic.
- Reliable and resourceful.
- Calm under pressure.
- Conscientious and committed to the organisation.
- Ability to work in a changing environment.
Qualifications
Essential
- Full registration with the General Medical Council (GMC)
- Licence to practise
- Included on the NHS England Medical Performers List
Person Specification Experience Essential Experience of working in an integrated multi-skilled team. Excellent communication skills. The ability to be compassionate at all times. Desirable A particular interest or experience in Womens Health would be highly desirable, with applicants who have specialist knowledge or qualifications in this area particularly encouraged to apply. Experience of using a range of IT including knowledge of using SystmOne. Qualities / Attributes Essential A real desire to provide quality service to patients. An understanding, acceptance and adherence to the need for strict confidentiality. Confident and enthusiastic. Reliable and resourceful. Calm under pressure. Conscientious and committed to the organisation. Ability to work in a changing environment. Qualifications Essential Full registration with the General Medical Council (GMC) Licence to practise Included on the NHS England Medical Performers List
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lofthouse Surgery
Address
2 Church Farm Close
Lofthouse
Wakefield
West Yorkshire
WF3 3SA
United Kingdom
Employer's website
http://www.lofthousesurgery.co.uk (Opens in a new tab)
Employer details
Employer name
Lofthouse Surgery
Address
2 Church Farm Close
Lofthouse
Wakefield
West Yorkshire
WF3 3SA
United Kingdom
Employer's website
http://www.lofthousesurgery.co.uk (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: 2371718
Job summary
Salary Available Upon Request
6 to 8 sessions a week
Fixed term for 6 months, starting in December
We are a welcoming, forward-thinking GP practice seeking a motivated GP to join us for 6 to 8 sessions per week (with flexibility around working patterns, including job share). This is a great opportunity to join a supportive and progressive team whether you're newly qualified or looking for a fresh start in a new environment.
At Meddygfa Taf, we continually look for innovative ways to improve patient care and enhance work-life balance whilst ensuring a patient centred. We are proud of our commitment to staff wellbeing and development is central to how we work.
What we offer
A patient list of 7,800 supported by 4 GP Partners, 2 Salaried GPs, 4 Practice Nurses, Pharmacy Technician and 3 GP Registrars
A training practice with strong links to the GP Training Scheme and Cardiff & Swansea University Medical School
A competitive salary package, including a contribution toward medical indemnity
BMA model contract
Regular mentorship sessions for newly qualified GPs
Excellent multidisciplinary support: Cluster Pharmacist, Chronic Disease Nurses, Specialist Diabetic & Respiratory Nurses
EMIS clinical system
Main duties of the job
A key member of the team, the GP will manage a caseload, dealing with a wide range of presenting health care needs in a primary care setting. The post holder will work with clinical colleagues in ensuring the highest standards of care for all registered patients. The post holder will also contribute to planning and decision making as part of the practice team; the job description therefore covers clinical and organisation elements.
About us
We are a friendly, forward thinking Medical Practice, comprising of 4 GP Partners, 2 Salaried GPs, 3 GP Registrars and excellent supporting staff including an IP Practice Nurse and Pharmacy Technician. Our current list size is 7800. We are continually exploring innovative ways of working to ensure the right work/life balance and can offer opportunities to develop in areas of clinical interest and professional development.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
M0044-26-0334
Job locations
Meddygfa Taf
North Road
Whitland
SA34 0AT
United Kingdom
Job description
Job responsibilities
Job Summary:
A key member of the team, the GP will manage a caseload, dealing with a wide range of presenting health care needs in a primary care setting. The post holder will work with clinical colleagues in ensuring the highest standards of care for all registered patients. The post holder will also contribute to planning and decision making as part of the practice team; the job description therefore covers clinical and organisation elements.
Clinical Responsibilities:
In accordance with the Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, issuing and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Makes professionally autonomous decisions in relation to presenting problems, whether self-referred or referred internally within the Practice.
Receives patients with undifferentiated and undiagnosed problems and makes assessment of their health care needs.
Screens patients for disease risk factors and early signs of illness.
Develops care plans for health in consultation with patients and in line with current Practice disease management protocols.
Provides counselling and health education.
Prescribes in accordance with the PCT prescribing formulary whenever this is clinically appropriate.
Admits or discharges patients to and from caseload and refers them to other care providers internally or externally as appropriate.
Complies with relevant Practice policy/guidelines.
Is committed to lifelong learning, audit and effectiveness issues to ensure evidence based best practice.
Maintains GMC registration.
Ensure continued Medical Defence cover.
Ensure inclusion on a local Performers list.
Other Responsibilities within the Practice
Consults with patients in the surgery and at home visits as agreed internally between all partners.
Be available for on-call duties to answer patients telephone queries or carry out emergency home visits, or surgery consultations as appropriate.
Contributes to the evaluation/audit and clinical standard setting with colleagues.
Records clear and contemporaneous IT based consultation notes to agreed standards.
Collects data for audit purposes.
Compiles and issues computer-generated acute and repeat prescriptions.
In general the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Attendance at training, Practice Meetings and events organised by the practice or other agencies, where appropriate.
Meets all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.
Ensuring full accreditation which will include full and unrestricted registration with the GMC, membership of an appropriate defence body and delivery of annual evidence for appraisal or accreditation purposes in keeping with National requirements at any time.
A commitment to life-long learning and audit to ensure evidence-based best practice.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties as outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to dismissal.
Health & Safety
The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:Using personal security systems within the workplace according to practice guidelines;
Identifying the risks involved in work activities and undertaking such activities in the way that manages those risks;
Making effective use of training to update knowledge and skills;
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;
Reporting potential risks identified.
Equality and DiversityThe post holder will support the equality, diversity and rights of patients, carers andcolleagues, to include:
Acting in a way that is welcoming to and of the individual, is non-judgmental and recognises the importance of peoples circumstances, feelings, priorities and rights, interpreting them in a way that is consistent with the practice procedures and policies, and current legislation;
Respecting the privacy, dignity, needs and beliefs of patients, cares and colleagues.Personal/Professional Development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviews
Assess own performance and take accountability for own actions, either directly or under supervision;
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
Work effectively with individuals in other agencies to meet patients needs; also contribute to the overall team-working of the Practice putting the needs of the Practice first.
Communication
The poster holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members;
Communicate effectively with patients and carers;
Recognise peoples needs for alternative methods of communication and respond accordingly.
Flexibility
This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will be expected to be flexible in relation to duties undertaken and location of work where required by the Practice.
Contribution to the Implementation of Services:
The post holder will:-
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Work with the Partners and management team to achieve standards of quality, performance standards, budgets and targets without compromising levels of patient healthcare
Contribute towards the development and implementation of new standards, policies and procedures that are/will be required by GP practices now and in the future.
Job description Job responsibilities Job Summary:A key member of the team, the GP will manage a caseload, dealing with a wide range of presenting health care needs in a primary care setting. The post holder will work with clinical colleagues in ensuring the highest standards of care for all registered patients. The post holder will also contribute to planning and decision making as part of the practice team; the job description therefore covers clinical and organisation elements.Clinical Responsibilities:In accordance with the Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, issuing and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.Makes professionally autonomous decisions in relation to presenting problems, whether self-referred or referred internally within the Practice.Receives patients with undifferentiated and undiagnosed problems and makes assessment of their health care needs.Screens patients for disease risk factors and early signs of illness.Develops care plans for health in consultation with patients and in line with current Practice disease management protocols.Provides counselling and health education.Prescribes in accordance with the PCT prescribing formulary whenever this is clinically appropriate.Admits or discharges patients to and from caseload and refers them to other care providers internally or externally as appropriate.Complies with relevant Practice policy/guidelines.Is committed to lifelong learning, audit and effectiveness issues to ensure evidence based best practice.Maintains GMC registration.Ensure continued Medical Defence cover.Ensure inclusion on a local Performers list.Other Responsibilities within the PracticeConsults with patients in the surgery and at home visits as agreed internally between all partners.Be available for on-call duties to answer patients telephone queries or carry out emergency home visits, or surgery consultations as appropriate.Contributes to the evaluation/audit and clinical standard setting with colleagues.Records clear and contemporaneous IT based consultation notes to agreed standards.Collects data for audit purposes.Compiles and issues computer-generated acute and repeat prescriptions.In general the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.Attendance at training, Practice Meetings and events organised by the practice or other agencies, where appropriate.Meets all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.Ensuring full accreditation which will include full and unrestricted registration with the GMC, membership of an appropriate defence body and delivery of annual evidence for appraisal or accreditation purposes in keeping with National requirements at any time.A commitment to life-long learning and audit to ensure evidence-based best practice.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.In the performance of the duties as outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to dismissal.Health & SafetyThe post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:Using personal security systems within the workplace according to practice guidelines;Identifying the risks involved in work activities and undertaking such activities in the way that manages those risks;Making effective use of training to update knowledge and skills;Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;Reporting potential risks identified.Equality and DiversityThe post holder will support the equality, diversity and rights of patients, carers andcolleagues, to include:Acting in a way that is welcoming to and of the individual, is non-judgmental and recognises the importance of peoples circumstances, feelings, priorities and rights, interpreting them in a way that is consistent with the practice procedures and policies, and current legislation;Respecting the privacy, dignity, needs and beliefs of patients, cares and colleagues.Personal/Professional DevelopmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.QualityThe post holder will strive to maintain quality within the practice, and will:Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviewsAssess own performance and take accountability for own actions, either directly or under supervision;Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;Work effectively with individuals in other agencies to meet patients needs; also contribute to the overall team-working of the Practice putting the needs of the Practice first.CommunicationThe poster holder should recognise the importance of effective communication within the team and will strive to:Communicate effectively with other team members;Communicate effectively with patients and carers;Recognise peoples needs for alternative methods of communication and respond accordingly.FlexibilityThis role profile is intended to provide a broad outline of the main responsibilities only. The post holder will be expected to be flexible in relation to duties undertaken and location of work where required by the Practice.Contribution to the Implementation of Services:The post holder will:-Apply Practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own work.Participate in audit where appropriate.Work with the Partners and management team to achieve standards of quality, performance standards, budgets and targets without compromising levels of patient healthcareContribute towards the development and implementation of new standards, policies and procedures that are/will be required by GP practices now and in the future.
Person Specification
Qualifications
Essential
- Essential
- GMC Registration: Full registration with the GMC
- GP Register Entry: Inclusion on the GMC GP Register
- All-Wales Medical Performers List: You cannot legally see patients in Wales until you are formally included on the All-Wales Medical Performers
Desirable
- As per Job Description
Experience
Essential
- As per Job description
Desirable
- As per Job description
Person Specification Qualifications Essential Essential GMC Registration: Full registration with the GMC GP Register Entry: Inclusion on the GMC GP Register All-Wales Medical Performers List: You cannot legally see patients in Wales until you are formally included on the All-Wales Medical Performers Desirable As per Job Description Experience Essential As per Job description Desirable As per Job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
GP Practice in Wales
Address
Meddygfa Taf
North Road
Whitland
SA34 0AT
United Kingdom
Employer's website
https://gpwales.co.uk (Opens in a new tab)
Employer details
Employer name
GP Practice in Wales
Address
Meddygfa Taf
North Road
Whitland
SA34 0AT
United Kingdom
Employer's website
https://gpwales.co.uk (Opens in a new tab)
Apply Now
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Endoscopy Access Coordinator
London North West University Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2369039
Job summary
- Responsibility for co-ordination of patient's elective admission.
- Responsibility for daily liaison with consultants and surgeons across sites to ensure elective inpatient theatre sessions are consistently booked with maximum utilisation, taking into consideration both clinical urgency and time on the waiting list.
- Be responsible for monitoring / auditing trust data received from the Performance / Information department and managing waiting lists to ensure no patients breach the national access, booking and choice targets, working in line with the Trusts' Patient Access Policy. To ensure synchrony between outpatient waiting list and inpatient waiting list to enable tracking of patient pathway target times for the national 18 week pathway. This will require extensive joint working with colleagues across LNWUH NHS Trust.
For full details of the main responsibilities and requirements of this role, please refer to the attached Job Description and Person Specification.
Main duties of the job
- The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on Cerner (or any other Trust systems) and reviewed/signed off by the relevant surgical teams/General Management.
- Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.
- Create a waiting list entry for patients requiring admission.
- To ensure correct OPC code is used for waiting list entries.
- Schedule patient appointments ensuring patients are fully booked on Cerner and ensure a confirmation letter is sent or that patients are telephoned if booking at short-notice.
- Responsible for booking patients in chronological order or in order of clinical urgency.
- Lead responsibility for booking procedures ensuring that theatre capacity is proactively and efficiently utilised.
- Book HDU and ITU beds according to the nature of procedure or if requested by Surgical team
- Undertake the booking of elective admissions for cancer patients and liaise closely with Cancer MDT Co-ordinators to ensure that these are scheduled appropriately within the cancer pathway targets.
- Book new appointments for Pre-operative assessment (POA) at least two weeks before surgery, ensuring that capacity is proactively and efficiently used and patients booked in advance of surgery.
Further details are provided in the attached job description document
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
"We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR)."
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year pa inclusive of High Cost Area Supplement pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9982LC
Job locations
St Marks Hospital
Harrow
HA1 3UJ
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Person Specification
Education/ Qualifications
Essential
- NVQ 4 in customer care or equivalent qualification or experience
Knowledge & Experience
Essential
- Experience in a patient/customer facing role
- NHS experience
- Understanding of confidentiality and data protection act
- Knowledge of booking patient appointments data recording system
- Knowledge of RTT pathways and targets
- Accurate data entry and keyboard skills
- Knowledge of Microsoft Office
Skills, Abilities and Attributes
Essential
- Ability to type to a reasonable speed to achieve at least 30 words per minute
- Strong IT skills
- Excellent communication and interpersonal skills, including a good telephone manner
- Ability to prioritise workload and work on own initiative
- Excellent organisational and numerical skills
- Excellent verbal and written communication skills
- Ability to prioritise work and approach new tasks flexibly
- Problem solving skills
- Ability to demonstrate a polite and sympathetic manner to patients and staff
- Ability to work as an effective team member and without supervision as necessary
- Ability to prepare clear and accurate information
- Ability to work effectively in a stressful and pressurised environment
- Attention to detail and accuracy
- Good time management skills
- Flexible and adaptable and a positive approach to change
- Punctual and well presented
- Able to learn new skills
HEART Values
Essential
- Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork
Person Specification
Education/ Qualifications
Essential
- NVQ 4 in customer care or equivalent qualification or experience
Knowledge & Experience
Essential
- Experience in a patient/customer facing role
- NHS experience
- Understanding of confidentiality and data protection act
- Knowledge of booking patient appointments data recording system
- Knowledge of RTT pathways and targets
- Accurate data entry and keyboard skills
- Knowledge of Microsoft Office
Skills, Abilities and Attributes
Essential
- Ability to type to a reasonable speed to achieve at least 30 words per minute
- Strong IT skills
- Excellent communication and interpersonal skills, including a good telephone manner
- Ability to prioritise workload and work on own initiative
- Excellent organisational and numerical skills
- Excellent verbal and written communication skills
- Ability to prioritise work and approach new tasks flexibly
- Problem solving skills
- Ability to demonstrate a polite and sympathetic manner to patients and staff
- Ability to work as an effective team member and without supervision as necessary
- Ability to prepare clear and accurate information
- Ability to work effectively in a stressful and pressurised environment
- Attention to detail and accuracy
- Good time management skills
- Flexible and adaptable and a positive approach to change
- Punctual and well presented
- Able to learn new skills
HEART Values
Essential
- Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
St Marks Hospital
Harrow
HA1 3UJ
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
St Marks Hospital
Harrow
HA1 3UJ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Healthcare Support Worker - HCA (ARRS Role)
Brampton Medical Practice View all jobs
Posted 1 month(s) ago
Reference: 2369038
Job summary
An exciting and new opportunity has arisen to join the Carlisle Rural Primary Care Network (PCN) team based with Brampton Medical Practice.
This role will work with our practice clinical team and PCN Frailty Nurses to deliver high level services to our patient population of around 16'700 patients.
Main duties of the job
We are able to offer up to 37.5 hours per week and are also happy to consider part-time hours.
Hours of work will be on a rota basis, working between 08:00am and 18:30pm, with Saturdays covered on a team-based rota.
About us
We are a semi-rural dispensing and training practice led by 6 dedicated GP Partners, and Senior Management Team serving a population of around 16'700 patients
We operate across four sites, two of which are based in Brampton, one in Wetheral and one in Corby Hill.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A2826-26-0025
Job locations
Brampton Medical Practice
4 Market Place
Brampton
Cumbria
CA8 1NL
United Kingdom
Brampton Medical Practice
Wetheral Branch Surgery
Carlisle
Cumbria
CA4 8JD
United Kingdom
Brampton Medical Practice
Corby Hill Branch Surgery
Carlisle
Cumbria
CA4 8PL
United Kingdom
Job description
Job responsibilities
Supporting the PCN Frailty Nurse team in their duties to deliver care to patients under their patient list within practice clinics
New patient health checks /NHS health checks / Weight Management
ECG recording
Phlebotomy
INRs Warfarin Management
Assist with Learning Disability and Mental Health annual reviews
To give flu vaccines / immunisations within the scope of established protocols
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Maintenance of surgical equipment
Cleaning of clinical areas within remit of role
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Follows aseptic technique in removal of sutures, clips, dressings as per nursing care plan.
At all times, observes infection control procedures and protocols to protect patients, colleagues and themselves.
Please Note: The successful applicant will be subject to an enhanced DBS Check, the cost of which will be paid by the post holder either on appointment or as part of the first 3 months salary deductions. Current cost is £49.50
Job description
Job responsibilities
Supporting the PCN Frailty Nurse team in their duties to deliver care to patients under their patient list within practice clinics
New patient health checks /NHS health checks / Weight Management
ECG recording
Phlebotomy
INRs Warfarin Management
Assist with Learning Disability and Mental Health annual reviews
To give flu vaccines / immunisations within the scope of established protocols
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Maintenance of surgical equipment
Cleaning of clinical areas within remit of role
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Follows aseptic technique in removal of sutures, clips, dressings as per nursing care plan.
At all times, observes infection control procedures and protocols to protect patients, colleagues and themselves.
Please Note: The successful applicant will be subject to an enhanced DBS Check, the cost of which will be paid by the post holder either on appointment or as part of the first 3 months salary deductions. Current cost is £49.50
Person Specification
Experience
Essential
- Experience with dealing with the public/patients
- Meeting Quality Targets
- Use of Microsoft Office
Desirable
- Previous experience within a General Practice or health care role
- Experience in EMIS Web
Knowledge and Skills:
Essential
- Excellent communication skills
- Good written communication skills, clear concise record keeping
- IT Skills
- Time management, able to prioritise and organise own workload
Desirable
- Trained in phlebotomy and infection control
Other:
Essential
- Driving licence with own transport or ability to be able to travel to any of our sites as required: Brampton, Corby Hill, Wetheral
- Flexibility of working hours / ability to work at desired times which includes working extended access, late evenings, weekends To cover holidays and sickness
Qualifications
Essential
- A demonstrable commitment to professional development
- Good standard of general education 5 GCSE including English and Maths Grade 4 and above or demonstrable experience and knowledge (application/interview/previous work history)
Desirable
- NVQ level 3 or equivalent
- Previous experience of working in a HCA role
Person Specification
Experience
Essential
- Experience with dealing with the public/patients
- Meeting Quality Targets
- Use of Microsoft Office
Desirable
- Previous experience within a General Practice or health care role
- Experience in EMIS Web
Knowledge and Skills:
Essential
- Excellent communication skills
- Good written communication skills, clear concise record keeping
- IT Skills
- Time management, able to prioritise and organise own workload
Desirable
- Trained in phlebotomy and infection control
Other:
Essential
- Driving licence with own transport or ability to be able to travel to any of our sites as required: Brampton, Corby Hill, Wetheral
- Flexibility of working hours / ability to work at desired times which includes working extended access, late evenings, weekends To cover holidays and sickness
Qualifications
Essential
- A demonstrable commitment to professional development
- Good standard of general education 5 GCSE including English and Maths Grade 4 and above or demonstrable experience and knowledge (application/interview/previous work history)
Desirable
- NVQ level 3 or equivalent
- Previous experience of working in a HCA role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Brampton Medical Practice
Address
Brampton Medical Practice
4 Market Place
Brampton
Cumbria
CA8 1NL
United Kingdom
Employer's website
Employer details
Employer name
Brampton Medical Practice
Address
Brampton Medical Practice
4 Market Place
Brampton
Cumbria
CA8 1NL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse - Acute Medical Unit (Ward 1C)
Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2369037
Job summary
We are looking for suitably qualified nurses to join our proactive team. Equally if you are a newly qualified nurse who would like a career in acute nursing, but are worried that it may be too early in your career we are also happy to ensure you can work on the unit and support would be provided to ensure you flourish.
We have 1 dedicated Education Facilitators who ensure that all are staff are trained and equipped to work within the ever changing ward environment. Newly qualified nurses will have a 12 month preceptorship with one of our experience staff.
We require excellent nurses who want exciting, challenging roles, to deliver first class high quality patient care. We are a unique unit that has an Enhanced Care Area (ECA) where we provide care to Level 1 patients. Each Staff Nurse will get an opportunity of a rotation to our ECA. These patients come directly from A & E. The ECA beds will take patients who require respiratory support, as well as cardiac monitoring in the acute phase of their illness, as well as other patients requiring a High Dependency Setting. Our staff have the opportunity to undertake blood gases; ECG's and undertake the Advanced Life Skills Course in order to maintain our highest standards of acute medical care.
An Enhanced DBS Certificate with the checking of the Children's and Adults' Barred Lists is required for this post.
Main duties of the job
The AMU is a fast paced, busy environment, the successful candidates will be dynamic, enthusiastic individuals, who would like to further their career in this area of medical nursing.
Commitment to undertake ongoing in-service training and development is essential. You should be motivated, keen to learn & ready to embrace change.
Our commitment to you is to provide the environment for this to happen and ensure that you are part of our defined preceptorship programme.
We can offer on going professional development on the ward & training opportunities relevant to the clinical area. We also offer our nursing staff the opportunity to take up funds from our apprenticeship funding which will ensure funding to further develop in your chosen career pathway.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
409-8278761
Job locations
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Job description
Job responsibilities
Communications and relationship skills
- Provides and receives complex information, communicating sensitively and confidentially information relating to patients/clients (for example, care plan discussions with patients).
- Communicates in a compassionate and empathetic manner, using persuasion and reassurance.
- Ability to recognise barriers to communication, and ability to modify communication style as and when required.
- Ability to effectively communicate whilst providing training to students.
- Demonstrate effective communications skills with the wider MDT team.
Clinical Skills
- To be responsible for planning and organising a defined caseload of patients on a continuing basis.
- To assess, plan, implement/deliver and evaluate patient care for a defined caseload and recognize signs of deterioration/change and respond according to protocol.
- Maintain appropriate levels of training for clinical skills as needed within scope of practice.
- To maintain safe custody of drugs, ensuring that checking, witnessing and administration procedures are compatible with statutory and trust requirements.
- In the absence of Sister/Charge Nurse effectively respond to complaints/concerns and escalate as required
- To ensure clinical incident/near misses are managed and reported and escalated in a timely manner.
- To be part of the multidisciplinary team decision making, acting when required as the patients advocate in order to support the patients pathway.
- Work within the organisational policy, standard operating procedures and guidelines.
- To undertake risk assessments and implement risk reducing measures. To report and escalate to the Line Manager any deficiencies in the arrangements for minimizing risk.
- Ensure that privacy, dignity and safety of individuals is maintained at all times.
Use of Resources
- To actively participate in the effective and efficient use of the ward/departmental resources and equipment, including stock management and care and maintenance of equipment.
- Handles patients valuables, ensuring safe storage and transportation
- Sign off agency timesheets in order to verify and record the hours worked.
- Liaise with the Roster Coordinator to ensure your personal roster is balanced within the roster period.
- To order and receipt goods in accordance with the Trusts financial framework.
Team Development
- To deputise in the absence of the Sister/Charge Nurse.
- To manage own time and that of others, through delegations to ensure high quality service delivery.
- To act as assessor/supervisor for junior staff and students.
- To participate in the setting of yearly personal and professional objectives for self
- Support the departments appraisal process for junior staff, by providing feedback.
- To be flexible in the delivery of safe staffing across the Trust and participate in redeployment requirements within scope of practice.
Research and Audit
- To contribute to the collection of data for research and audit purposes.
- To identify audit topics relevant to the ward/department.
- To critically evaluate research before applying to clinic practice in order to enhance patient care.
Personal Development
- To identify areas for self-development, areas of interest and training requirements within individual personal performance planning and development review.
- To maintain a professional portfolio and reflective diary for developmental purposes and revalidation.
- Support the rest of the team by recognising own and promoting self-help and wellbeing
- Develop a culture of learning and innovation, developing high quality learning environments
- Adopt a reflective approach to own practice with a view to continually improve
Job description
Job responsibilities
Communications and relationship skills
- Provides and receives complex information, communicating sensitively and confidentially information relating to patients/clients (for example, care plan discussions with patients).
- Communicates in a compassionate and empathetic manner, using persuasion and reassurance.
- Ability to recognise barriers to communication, and ability to modify communication style as and when required.
- Ability to effectively communicate whilst providing training to students.
- Demonstrate effective communications skills with the wider MDT team.
Clinical Skills
- To be responsible for planning and organising a defined caseload of patients on a continuing basis.
- To assess, plan, implement/deliver and evaluate patient care for a defined caseload and recognize signs of deterioration/change and respond according to protocol.
- Maintain appropriate levels of training for clinical skills as needed within scope of practice.
- To maintain safe custody of drugs, ensuring that checking, witnessing and administration procedures are compatible with statutory and trust requirements.
- In the absence of Sister/Charge Nurse effectively respond to complaints/concerns and escalate as required
- To ensure clinical incident/near misses are managed and reported and escalated in a timely manner.
- To be part of the multidisciplinary team decision making, acting when required as the patients advocate in order to support the patients pathway.
- Work within the organisational policy, standard operating procedures and guidelines.
- To undertake risk assessments and implement risk reducing measures. To report and escalate to the Line Manager any deficiencies in the arrangements for minimizing risk.
- Ensure that privacy, dignity and safety of individuals is maintained at all times.
Use of Resources
- To actively participate in the effective and efficient use of the ward/departmental resources and equipment, including stock management and care and maintenance of equipment.
- Handles patients valuables, ensuring safe storage and transportation
- Sign off agency timesheets in order to verify and record the hours worked.
- Liaise with the Roster Coordinator to ensure your personal roster is balanced within the roster period.
- To order and receipt goods in accordance with the Trusts financial framework.
Team Development
- To deputise in the absence of the Sister/Charge Nurse.
- To manage own time and that of others, through delegations to ensure high quality service delivery.
- To act as assessor/supervisor for junior staff and students.
- To participate in the setting of yearly personal and professional objectives for self
- Support the departments appraisal process for junior staff, by providing feedback.
- To be flexible in the delivery of safe staffing across the Trust and participate in redeployment requirements within scope of practice.
Research and Audit
- To contribute to the collection of data for research and audit purposes.
- To identify audit topics relevant to the ward/department.
- To critically evaluate research before applying to clinic practice in order to enhance patient care.
Personal Development
- To identify areas for self-development, areas of interest and training requirements within individual personal performance planning and development review.
- To maintain a professional portfolio and reflective diary for developmental purposes and revalidation.
- Support the rest of the team by recognising own and promoting self-help and wellbeing
- Develop a culture of learning and innovation, developing high quality learning environments
- Adopt a reflective approach to own practice with a view to continually improve
Person Specification
Qualifications
Essential
- 1st Level Registered Nurse (degree/diploma)
- Current NMC Registration
- Evidence of continuing professional development
Knowledge & Experience
Essential
- Able to demonstrate knowledge of NMC professional standards for practice contained within the code
- Experience of working in a clinical environment
- Understand requirements for NMC professional Revalidation
- Experience of working within a multi-disciplinary team
- An understanding of national, regional and local NHS issues
- Experience of providing and receiving complex, sensitive information
Skills
Essential
- Excellent communication skills with the ability to network and build relationships at all levels
- Effectively prioritises and co-ordinates own workload
- Ability to de-escalate complex situations
- Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Awareness of the need for confidentiality at all times
- Computer literacy e.g. experience of electronic patient record
Other
Essential
- Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
- Frequent concentration required for drug calculation and administration
- Dealing with frequent interruptions and competing demands
- Ability to work within highly distressing or emotional circumstances e.g. end of life care
- Ability to communicate distressing information
- Ability to communicate in a challenging environment
- Able to carry out direct clinical care as required on ward or department
- Potential blood or body fluids exposure
Person Specification
Qualifications
Essential
- 1st Level Registered Nurse (degree/diploma)
- Current NMC Registration
- Evidence of continuing professional development
Knowledge & Experience
Essential
- Able to demonstrate knowledge of NMC professional standards for practice contained within the code
- Experience of working in a clinical environment
- Understand requirements for NMC professional Revalidation
- Experience of working within a multi-disciplinary team
- An understanding of national, regional and local NHS issues
- Experience of providing and receiving complex, sensitive information
Skills
Essential
- Excellent communication skills with the ability to network and build relationships at all levels
- Effectively prioritises and co-ordinates own workload
- Ability to de-escalate complex situations
- Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Awareness of the need for confidentiality at all times
- Computer literacy e.g. experience of electronic patient record
Other
Essential
- Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
- Frequent concentration required for drug calculation and administration
- Dealing with frequent interruptions and competing demands
- Ability to work within highly distressing or emotional circumstances e.g. end of life care
- Ability to communicate distressing information
- Ability to communicate in a challenging environment
- Able to carry out direct clinical care as required on ward or department
- Potential blood or body fluids exposure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2369033
Job summary
Elm Lane & Chapeltown Surgery has an exciting opportunity for a Part-Time Operations Manager (15hrs per week) to join our small friendly GP Practice.
The role of the Operations Manager will play a key leadership role in ensuring the effective, efficient and safe day-to-day operation of the practice, working closely with the Practice Manager and Partners to support the delivery of high-quality primary care services.
Working hours will be between the times of 8am-6.30pm Monday to Friday.
Main duties of the job
Key Responsibilities
1. Operational Management and Practice Organisation
- Take responsibility for the effective day-to-day operational running of the practice.
- Work closely with the Practice Manager and Partners to deliver the practice's aims, objectives and operational priorities.
- Support the planning, development and implementation of changes required to meet the evolving needs of the practice.
- Identify operational challenges and develop practical solutions to improve efficiency, effectiveness and patient experience.
- Monitor practice processes and workflows, identifying opportunities for improvement.
- Ensure agreed operational priorities are delivered within appropriate timescales.
- Coordinate regular and ad-hoc meetings, including arranging attendance, preparing agendas, taking minutes and ensuring agreed actions are followed through.
- Maintain effective communication systems across the practice so that clinicians and administrative staff are kept informed of relevant changes.
- Support the implementation and delivery of practice initiatives and service developments.
- Deputise for the Practice Manager when required.
For further information please see full job description.
About us
Our small friendly practice team are based at Elm Lane & Chapeltown. We are a 3 partner surgery with a patient list size of around 5900. Our practice falls within the boundary of South Yorkshire ICB and we are part of the collaborative SAPA5 PCN which consists of 6 Practices.
We are a patient centered practice with a family orientated approach. We are rated Good by the CQC. We are a high-performing practice achieving strong results in QOF.
Our multidisciplinary team includes 1 Salaried GP, 2 Practices Nurses, 1 Healthcare Assistant, 1 Phlebotomist, as well as an experienced administrative and reception team. Our ARRS roles include a physiotherapist, social prescribers, occupational therapist and pharmacists.
We are an accredited training practice and provide education for GP trainees.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£15 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1111-26-0006
Job locations
104 Elm Lane
Sheffield
S5 7TW
United Kingdom
Chapeltown Surgery
11 Ecclesfield Road
Chapeltown
SHEFFIELD
S35 1TD
United Kingdom
Job description
Job responsibilities
Duties and Responsibilities:
Practice Organisation:
- Support the Practice Manager and deputise in her absence to assist with planning, development and implementation of changes necessary to meet new demands on the practice from internal and external sources.
- Assist the Practice Manager in ensuring that all contracted primary care services are provided to the practice population and that the services are to a high quality.
- Support the practice to introduce, develop and deliver initiatives.
- Be responsible for the coordination of regular and ad-hoc meetings as required, ensuring that all delegates are notified in ample time, co-ordinating and adjusting appointments where clinicians are attending, distributing agendas, taking minutes and ensuring follow-up action is undertaken.
Patient Services:
- Commitment to support the delivery of excellent patient care and enhance patient involvement.
- Develop and maintain good communication with patients, the practice team and with relevant outside agencies and help lead the practice forward and maintain good working relationships with these agencies and professional bodies.
- Support the practice to manage an effective appointment system.
Management Support Duties:
- Assist the Practice Manager to ensure the practice meets its agreed aims and objectives within a profitable, efficient, safe and effective working environment.
- Assist the Practice Manager in ensuring that the Practice is fully compliant in its outcomes eg CQC, premises, inspections and infection control.
- Assist with the production and upkeep of practice policies and procedures under the direction of the Practice Manager.
- Ensure communication systems are running smoothly and clinicians, reception and admin staff are kept fully informed of changes in procedures.
- Be proactive and liaise with the practice manager regarding staffing and organisation of work.
- Assist in supervising and managing the reception and admin staff.
- Monitor and record timekeeping, sickness, unauthorised absences etc. Ensure personnel records are maintained for all staff, including DBS checks, absenteeism and training records.
- Assist in the recruitment, administration, induction and training of new staff members within the organisation.
- Ensure staff are up to date with all mandatory and statutory training including the timely completion of all refresher training modules.
- Coordinate and participate staff inductions, training and appraisals.
- Manage annual leave sheets and annual leave requests from staff, ensuring adequate cover is maintained.
- Support locums and GP trainees working in the Practice.
Practice Premises:
- Monitor equipment and report operating problems to the appropriate parties including third party suppliers and monitor maintenance schedules as appropriate.
- Arrange for repairs or replacements to maintain good working order with the Practice Manager to identify and source suppliers and manage costs.
- Liaise with maintenance contractors when maintenance and development of the premises is required including cleaners, gardener, utilities etc.
- Assist the Practice Manager with all matters relating to Health & Safety for the practice ensuring appropriate checks, risk assessments, schedules and any required repairs are completed within expected timescales in a safe manner.
- Contribute to ensuring premises security.
Information Technology:
- Support in the implementation and maintenance of all associated requirements, upgrades, security and services supporting the practice IT systems
- Audit and maintain confidentiality of information
- Assist and support the practice with data quality
- To perform regular checks and quality audits
- Support the maintenance and content of the practice website and publication of newsletters and other local publications.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- Understand the legislative requirements and practice policies for GDPR and Data Protection ensuring compliance with information governance.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice and partners as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will promote and manage their own health and safety and infection control as defined in the practice health & safety Policy, the practice standard operating procedures, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines.
- Awareness of national standards of infection control and cleanliness and regulatory/ contractual/professional requirements, and good practice guidelines.
- Assist in the monitoring of the correct use of standard operating procedures for cleaning and infection control.
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate).
- Assist in the monitoring of waste management including collection, handling, segregation, container management, storage and collection.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Attendance at meetings as specified.
- Attendance at all mandatory and statutory training requirements as indicated by the Practice Manager.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply all practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
- Will be expected to cover additional shifts during excessively busy periods and/or annual leave.
This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partners and Practice Manager.
Job description
Job responsibilities
Duties and Responsibilities:
Practice Organisation:
- Support the Practice Manager and deputise in her absence to assist with planning, development and implementation of changes necessary to meet new demands on the practice from internal and external sources.
- Assist the Practice Manager in ensuring that all contracted primary care services are provided to the practice population and that the services are to a high quality.
- Support the practice to introduce, develop and deliver initiatives.
- Be responsible for the coordination of regular and ad-hoc meetings as required, ensuring that all delegates are notified in ample time, co-ordinating and adjusting appointments where clinicians are attending, distributing agendas, taking minutes and ensuring follow-up action is undertaken.
Patient Services:
- Commitment to support the delivery of excellent patient care and enhance patient involvement.
- Develop and maintain good communication with patients, the practice team and with relevant outside agencies and help lead the practice forward and maintain good working relationships with these agencies and professional bodies.
- Support the practice to manage an effective appointment system.
Management Support Duties:
- Assist the Practice Manager to ensure the practice meets its agreed aims and objectives within a profitable, efficient, safe and effective working environment.
- Assist the Practice Manager in ensuring that the Practice is fully compliant in its outcomes eg CQC, premises, inspections and infection control.
- Assist with the production and upkeep of practice policies and procedures under the direction of the Practice Manager.
- Ensure communication systems are running smoothly and clinicians, reception and admin staff are kept fully informed of changes in procedures.
- Be proactive and liaise with the practice manager regarding staffing and organisation of work.
- Assist in supervising and managing the reception and admin staff.
- Monitor and record timekeeping, sickness, unauthorised absences etc. Ensure personnel records are maintained for all staff, including DBS checks, absenteeism and training records.
- Assist in the recruitment, administration, induction and training of new staff members within the organisation.
- Ensure staff are up to date with all mandatory and statutory training including the timely completion of all refresher training modules.
- Coordinate and participate staff inductions, training and appraisals.
- Manage annual leave sheets and annual leave requests from staff, ensuring adequate cover is maintained.
- Support locums and GP trainees working in the Practice.
Practice Premises:
- Monitor equipment and report operating problems to the appropriate parties including third party suppliers and monitor maintenance schedules as appropriate.
- Arrange for repairs or replacements to maintain good working order with the Practice Manager to identify and source suppliers and manage costs.
- Liaise with maintenance contractors when maintenance and development of the premises is required including cleaners, gardener, utilities etc.
- Assist the Practice Manager with all matters relating to Health & Safety for the practice ensuring appropriate checks, risk assessments, schedules and any required repairs are completed within expected timescales in a safe manner.
- Contribute to ensuring premises security.
Information Technology:
- Support in the implementation and maintenance of all associated requirements, upgrades, security and services supporting the practice IT systems
- Audit and maintain confidentiality of information
- Assist and support the practice with data quality
- To perform regular checks and quality audits
- Support the maintenance and content of the practice website and publication of newsletters and other local publications.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- Understand the legislative requirements and practice policies for GDPR and Data Protection ensuring compliance with information governance.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice and partners as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will promote and manage their own health and safety and infection control as defined in the practice health & safety Policy, the practice standard operating procedures, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines.
- Awareness of national standards of infection control and cleanliness and regulatory/ contractual/professional requirements, and good practice guidelines.
- Assist in the monitoring of the correct use of standard operating procedures for cleaning and infection control.
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate).
- Assist in the monitoring of waste management including collection, handling, segregation, container management, storage and collection.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Attendance at meetings as specified.
- Attendance at all mandatory and statutory training requirements as indicated by the Practice Manager.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply all practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
- Will be expected to cover additional shifts during excessively busy periods and/or annual leave.
This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partners and Practice Manager.
Person Specification
Qualifications
Essential
- English and Maths GCSE A to C or equivalent
Desirable
- Any other relevant qualification such as ILM, CMI etc.
- A levels or equivalent
Experience
Essential
- Experience working with the general public.
- Experience at dealing with complaints from customers/patients.
- Some leadership experience (worked in and managed a team).
- Hr Experience to include:
- Appraisal meetings
- Disciplinary/Grievance hearings
- Performance management
- Sickness management
- Staff training
- Staff development planning
Desirable
- Experience working in a healthcare setting.
- Experience of working in Primary Care.
- Driving or delivering change within a business.
- Health and Safety Management to include:
- Risk assessments
- Accident Reporting
- GDPR
Clinical Knowledge & Skills
Essential
- Strong IT Skills.
- Understanding of how to work effectively in a fast paced environment.
- Delegation Skills.
- Prioritisation and Planning.
- Problem solving and analytical skills.
- Ability and skill to lead and motivate a team, creating a positive environment.
- Excellent communications skills across all forms of media to include:
- Telephone
- In person
Desirable
- SystmOne user
Person Specification
Qualifications
Essential
- English and Maths GCSE A to C or equivalent
Desirable
- Any other relevant qualification such as ILM, CMI etc.
- A levels or equivalent
Experience
Essential
- Experience working with the general public.
- Experience at dealing with complaints from customers/patients.
- Some leadership experience (worked in and managed a team).
- Hr Experience to include:
- Appraisal meetings
- Disciplinary/Grievance hearings
- Performance management
- Sickness management
- Staff training
- Staff development planning
Desirable
- Experience working in a healthcare setting.
- Experience of working in Primary Care.
- Driving or delivering change within a business.
- Health and Safety Management to include:
- Risk assessments
- Accident Reporting
- GDPR
Clinical Knowledge & Skills
Essential
- Strong IT Skills.
- Understanding of how to work effectively in a fast paced environment.
- Delegation Skills.
- Prioritisation and Planning.
- Problem solving and analytical skills.
- Ability and skill to lead and motivate a team, creating a positive environment.
- Excellent communications skills across all forms of media to include:
- Telephone
- In person
Desirable
- SystmOne user
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elm Lane & Chapeltown Surgery
Address
104 Elm Lane
Sheffield
S5 7TW
United Kingdom
Employer's website
Employer details
Employer name
Elm Lane & Chapeltown Surgery
Address
104 Elm Lane
Sheffield
S5 7TW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Locum Consultant in Paediatric Anaesthesia
Sheffield Children’s NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2369028
Job summary
12-Month | Full Time
Applications from candidates wishing to work less than full-time are welcome. Flexible working arrangements and job content can be discussed and tailored in consultation with the Trust and successful candidate.
We are looking for a Locum Consultant in Paediatric Anaesthesia to join our committed team of 30 anaesthetists. The successful candidate will support service expansion, provide consultant cover and flexibility, and assist colleagues during periods of leave.
Sheffield Children's Hospital boasts a state-of-the-art theatre complex with 9 dedicated theatres, a procedure room, and two MRI scanners.
Our service portfolio includes regional and supra-regional surgical specialties such as general surgery, urology, neonatal care, orthopaedics (spinal and limb reconstruction), plastics, burns, ENT, maxillofacial, dental, neurosurgery (with intraoperative MRI), and ophthalmology.
We have independently staffed Intensive Care and High Dependency Units, providing excellent multidisciplinary care.
Interviews are expected to be held on Monday 26th October 2026.
Main duties of the job
Reporting into the Team Lead, your responsibilities will include:
-
Provide anaesthetic services to accommodate service expansion, consultant cover and flexibility, and to cover consultants who are on leave.
-
There may be opportunity for those with appropriate qualifications to take on additional PICU responsibilities.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Details
Date posted
28 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum, pro rata
Contract
Locum
Duration
12 months
Working pattern
Full-time
Reference number
425-26-8296722
Job locations
Sheffield Children's NHS Foundation Trust
Western Bank
Sheffield
S10 2TH
United Kingdom
Job description
Job responsibilities
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
Job description
Job responsibilities
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
Person Specification
Person specification Qualifications
Essential
- MBBS or equivalent
- Relevant specialist qualification or equivalent
Knowledge/Previous Experience
Essential
- 12 months advanced Paediatric Anaesthesia training
Desirable
- Training, experience and or interest in Chronic Pain Medicine
Previous Training Management/Audit
Essential
- Basic experience in management eg trainee rotas
- Clear involvement in audit
Desirable
- Preparation of audit
- Understanding of NHS management responsibilities of consultants
Academic Achievements Research/Publications
Essential
- Has interest in research and undertaken clinical projects
Desirable
- Shown evidence of interest in relevant specialist research
Skills
Essential
- Able to communicate well with children, parents and staff
- Ability to work as a team with professional colleagues from medical and other disciplines
Desirable
- Ability to teach
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence.
Person Specification
Person specification Qualifications
Essential
- MBBS or equivalent
- Relevant specialist qualification or equivalent
Knowledge/Previous Experience
Essential
- 12 months advanced Paediatric Anaesthesia training
Desirable
- Training, experience and or interest in Chronic Pain Medicine
Previous Training Management/Audit
Essential
- Basic experience in management eg trainee rotas
- Clear involvement in audit
Desirable
- Preparation of audit
- Understanding of NHS management responsibilities of consultants
Academic Achievements Research/Publications
Essential
- Has interest in research and undertaken clinical projects
Desirable
- Shown evidence of interest in relevant specialist research
Skills
Essential
- Able to communicate well with children, parents and staff
- Ability to work as a team with professional colleagues from medical and other disciplines
Desirable
- Ability to teach
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children's NHS Foundation Trust
Western Bank
Sheffield
S10 2TH
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children's NHS Foundation Trust
Western Bank
Sheffield
S10 2TH
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2369025
Job summary
We are expanding our current nursing team who have been with us for a number of years and we are offering the opportunity to work across two sites in Lymm and Grappenhall as a traditional practice nurse. We are looking for 20 - 30 hours with flexibility for the right candidate.
Main duties of the job
Long term health conditions management, vaccinations, womens health - cervical screening, infection prevention and control.
About us
We are an 11,000 patient population surgery mainly based in the beautiful village of Lymm Cheshire. We are a very friendly and supportive practice with three GP partners and a well established management team and two experienced practice nurses.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A1131-26-0003
Job locations
Lakeside Road
Lymm
Cheshire
WA13 0QE
United Kingdom
Grappenhall Surgery
235 Thelwall New Road
Grappenhall
WARRINGTON
WA4 2XT
United Kingdom
Job description
Job responsibilities
To provide and maintain a high standard of nursing care for patients as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced RGN and in addition any roles agreed between the nurse and the doctors as appropriate, having regard to current training.
Full Job Description attached
Job description
Job responsibilities
To provide and maintain a high standard of nursing care for patients as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced RGN and in addition any roles agreed between the nurse and the doctors as appropriate, having regard to current training.
Full Job Description attached
Person Specification
Qualifications
Essential
- Evidence of NMC registration and nursing qualification
- Post qualification experience
- Full cleaner drivers licence
Desirable
- Experience of working in Primary Care
- Qualified in Phlebotomy
Person Specification
Qualifications
Essential
- Evidence of NMC registration and nursing qualification
- Post qualification experience
- Full cleaner drivers licence
Desirable
- Experience of working in Primary Care
- Qualified in Phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
United Kingdom
Employer's website
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: 2369023
Job summary
Are you looking for a practice where you can make a real difference, feel valued, and enjoy being part of an ambitious and supportive team?
At Pioneer Medical Group, we believe excellent patient care starts with supporting the people who deliver it. Serving over 23,000 patients across three sites, we've built a reputation for clinical excellence, continuity of care, research, innovation, and strong community connections, while creating an environment where clinicians can thrive, develop, and enjoy coming to work.
As we continue to grow and develop, we're excited to be recruiting both a Salaried GP anda GP Partner to join our friendly and dedicated team.
Whether you're looking to focus on delivering excellent clinical care as a Salaried GP or are ready to help shape the future direction of the practice as a Partner, you'll find a welcoming environment where ideas are encouraged, development is supported and Teamwork is at the heart of everything we do.
Main duties of the job
Life at Pioneer
Working across one of our three surgeries, you'll be part of a close-knit local team while benefiting from the opportunities, expertise, and resources that come with a larger organisation. Regular cross-site meetings help maintain strong relationships, encourage collaboration, and ensure a shared sense of purpose across the practice.
About us
Looking for More Than Just a Job?
We're looking for clinicians who are passionate about high-quality patient care and who want to be part of a practice that is continually evolving and improving.
Whether you're looking to build your career as a Salaried GP or are ready to help shape the future of the practice as a GP Partner, Pioneer Medical Group offers an environment where you can develop, contribute, and thrive.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A0652-26-0002
Job locations
Bradgate Surgery
Ardenton Walk
Brentry
Bristol
BS10 6SP
United Kingdom
Avonmouth Medical Centre
Collins Street
Avonmouth
Bristol
BS11 9JJ
United Kingdom
Ridingleaze Health Hub
Ridingleaze
Lawrence Weston
Bristol
BS11 0QE
United Kingdom
Job description
Job responsibilities
Why Join Pioneer?
- Morning Coffee
Each morning, our clinicians enjoy a 30-minute coffee break built into their diaries. This is a valued opportunity to connect with colleagues, discuss clinical cases, share knowledge and offer support.
- A genuinely supportive clinical team
Join a friendly, collaborative team where ideas are welcomed, innovation is encouraged, and everyone has a voice. We value open communication, mutual support, and working together to deliver the best outcomes for our patients.
- Strong, flexible management leadership
Our experienced and approachable management team works closely with clinicians, providing operational expertise, embracing change, and supporting the continued success of the practice. We pride ourselves on being adaptable, responsive, and focused on helping our teams thrive.
- Less paperwork
All GPs have dedicated Personal Administrators, helping to reduce the administrative burden.
- Learn, collaborate and stay connected
Benefit from protected time for a programme of weekly meetings, including clinical education, business updates, patient safety discussions, and vulnerable patient reviews, all supported by a strong culture of continuous learning, reflection and collaboration.
- Mentorship and peer support
All Salaried GPs have a clinical mentor with regular protected time for mentoring. The Partners are buddied together offering peer support to each other.
- A thriving training practice
With three GP trainers, education and development are embedded in everything we do. We actively support learning at all stages of a clinical career, teaching undergraduate medical students from Years 1 to 5 alongside postgraduate GP trainees. This creates a dynamic learning environment where knowledge sharing, mentoring, and professional development are part of everyday practice.
- A true multidisciplinary team
You'll be supported by an experienced multidisciplinary team, including skilled Urgent Care Practitioners who provide home visits and acute same-day care. This helps to manage demand and reduce workload pressures.
- A warm welcome from day one
We provide a comprehensive induction, and ongoing support to help you settle quickly and feel part of the team.
We'd Love to Meet You
If you're looking for a practice where your voice is heard, your wellbeing matters, and your contribution is valued, we'd love to have an informal conversation with you.
Come and visit us, meet the team, enjoy a coffee, and chat with our Partners and salaried GPs about what makes Pioneer such a rewarding place to work. Please contact Justine Mansfield, Business Manager or Dr Veronica Pickering, GP Partner to arrange an informal visit.
Email: [email protected]
This advert will close on 18th October, and interviews are expected to be held week commencing 1st November 2026.
Please note: we reserve the right to close this vacancy early if sufficient applications are received. We therefore encourage early applications.
Important: AI tools can be helpful for research and refining ideas, but we want to learn about you. Submitting information that is false or insincere goes against our core values of honesty and integrity and may result in your application being withdrawn.
By applying for this role, you agree that we may process your personal data for recruitment purposes. For information on how we handle candidate data, please see our Candidate Privacy Policy at: www.pioneermedicalgroup.nhs.uk/surgery-policies/privacy-policy
Job description Job responsibilities Why Join Pioneer?Morning CoffeeEach morning, our clinicians enjoy a 30-minute coffee break built into their diaries. This is a valued opportunity to connect with colleagues, discuss clinical cases, share knowledge and offer support. A genuinely supportive clinical teamJoin a friendly, collaborative team where ideas are welcomed, innovation is encouraged, and everyone has a voice. We value open communication, mutual support, and working together to deliver the best outcomes for our patients. Strong, flexible management leadershipOur experienced and approachable management team works closely with clinicians, providing operational expertise, embracing change, and supporting the continued success of the practice. We pride ourselves on being adaptable, responsive, and focused on helping our teams thrive. Less paperworkAll GPs have dedicated Personal Administrators, helping to reduce the administrative burden. Learn, collaborate and stay connectedBenefit from protected time for a programme of weekly meetings, including clinical education, business updates, patient safety discussions, and vulnerable patient reviews, all supported by a strong culture of continuous learning, reflection and collaboration. Mentorship and peer supportAll Salaried GPs have a clinical mentor with regular protected time for mentoring. The Partners are buddied together offering peer support to each other. A thriving training practiceWith three GP trainers, education and development are embedded in everything we do. We actively support learning at all stages of a clinical career, teaching undergraduate medical students from Years 1 to 5 alongside postgraduate GP trainees. This creates a dynamic learning environment where knowledge sharing, mentoring, and professional development are part of everyday practice. A true multidisciplinary teamYou'll be supported by an experienced multidisciplinary team, including skilled Urgent Care Practitioners who provide home visits and acute same-day care. This helps to manage demand and reduce workload pressures. A warm welcome from day oneWe provide a comprehensive induction, and ongoing support to help you settle quickly and feel part of the team.We'd Love to Meet YouIf you're looking for a practice where your voice is heard, your wellbeing matters, and your contribution is valued, we'd love to have an informal conversation with you.Come and visit us, meet the team, enjoy a coffee, and chat with our Partners and salaried GPs about what makes Pioneer such a rewarding place to work. Please contact Justine Mansfield, Business Manager or Dr Veronica Pickering, GP Partner to arrange an informal visit.Email: [email protected] This advert will close on 18th October, and interviews are expected to be held week commencing 1st November 2026.Please note: we reserve the right to close this vacancy early if sufficient applications are received. We therefore encourage early applications.Important: AI tools can be helpful for research and refining ideas, but we want to learn about you. Submitting information that is false or insincere goes against our core values of honesty and integrity and may result in your application being withdrawn. By applying for this role, you agree that we may process your personal data for recruitment purposes. For information on how we handle candidate data, please see our Candidate Privacy Policy at: www.pioneermedicalgroup.nhs.uk/surgery-policies/privacy-policy
Person Specification
Other
Essential
- Full registration with the GMC. Listed on the UK Medical Performers List. Must meet professional health requirements in line with GMC standards/Good Medical Practice.
Qualifications
Essential
- MBBS or equivalent medical qualification, to hold a current certificate of prescribed experience.
Desirable
- MRCGP Post graduate diploma in an area of interest (eg pediatrics/O&G) LoC-IUT LoC-SDI.
Person Specification Other Essential Full registration with the GMC. Listed on the UK Medical Performers List. Must meet professional health requirements in line with GMC standards/Good Medical Practice. Qualifications Essential MBBS or equivalent medical qualification, to hold a current certificate of prescribed experience. Desirable MRCGP Post graduate diploma in an area of interest (eg pediatrics/O&G) LoC-IUT LoC-SDI.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pioneer Medical Group
Address
Bradgate Surgery
Ardenton Walk
Brentry
Bristol
BS10 6SP
United Kingdom
Employer's website
https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Pioneer Medical Group
Address
Bradgate Surgery
Ardenton Walk
Brentry
Bristol
BS10 6SP
United Kingdom
Employer's website
https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: 2369012
Job summary
As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join our friendly and supportive practice.
This varied role brings together care navigation and scanning/coding duties. The successful applicant will provide a professional and welcoming first point of contact, guiding patients to the most appropriate service or healthcare professional in a courteous, timely, and effective manner. They will also be responsible for the accurate processing, scanning, and coding of clinical documentation, ensuring attention to detail and high standards of data quality.
Ideally, candidates will have previous experience within primary care, strong leadership qualities, and excellent communication skills. The ability to prioritise tasks, multitask effectively, and thrive in a busy team environment is essential.
Strong IT skills are also required to support the demands of the role.
Main duties of the job
Reception Duties
Provide an effective and efficient reception service to patients and visitors at the practice.
Open the premises at the start of the day, ensuring all necessary checks and preparations are completed to receive patients. Secure the building at the end of the day, ensuring all areas are fully secured.
Handle general enquiries and process appointment requests from patients via phone, online, or in person, updating the EMIS clinical system accordingly.
Process repeat prescription requests.
Receive and distribute both internal and external mail and documentation.
Ensure accurate and timely logging of messages for clinicians regarding emergency appointment requests and home visits.
Coordinate with third-party agencies to arrange patient care as directed by GP's.
Maintain and accurately enter data into the practices computer system and patients' electronic records, which may include scanning and coding clinical information in line with practice protocols.
About us
Albany House is a welcoming and supportive practice located in a beautiful Grade II listed building in the heart of Worcester. We provide care to a diverse patient population of over 7,000 individuals.
Our open and friendly work environment encourages professional development. We hold regular meetings for all our staff to share ideas, best practices, and support one another. A good sense of humour is essential!
Our team includes 3 partners, 3 salaried doctors, an ANP, a fantastic nursing team (comprising of 2 practice nurses and 2 HCAs), as well as a skilled managerial team and support staff.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3440-26-0005
Job locations
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Job description
Job responsibilities
Reception and Administrative Duties:
Leadership:
- Ensure the delivery of high-quality patient services within a safe and efficient work environment by providing effective support to clinicians and staff.
- Maintain a calm and professional reception area, addressing disruptive behaviours politely and safely, and escalating to management when necessary.Stay informed of any updates or changes in practice guidance and team procedures.
- Assist in training new reception team members.
Front Desk:
- Be the first point of contact for patients, projecting a positive and friendly image to patients and visitors.
- Assist with any queries, whether in person, over the phone, or online.
- Handle patient enquiries efficiently and courteously.
- Manage the flow of patients arriving at the reception for appointments or inquiries.
- Process payments and issue receipts for non-NHS services.
- Ensure the reception area, noticeboards, and leaflet dispensers are clean, tidy, and free from obstructions.
Registrations and Appointments:
- Register new patients and schedule appointments.
- Assist with care navigation, helping patients find the most appropriate clinician or service, both within and outside the practice. (Training will be provided.)
- Monitor incoming E-Consult messages, scheduling appropriate appointments or directing them to appropriate member of staff.
- Accurately record and assess requests for emergency appointments / home visits based on urgency, following practice protocols.
- Once trained, act as a chaperone for patients during GP appointments when requested.
- Arrange interpreting services for patients as needed.
Communication:
- Answer incoming phone calls promptly and professionally, ensuring calls are documented and acted upon or redirected as appropriate.
- Coordinate with GPs, Nurses, and the clinical team to relay information, follow up on documentation, results, and appointments.
- Monitor the reception email account, actioning requests and escalating urgent matters to them to appropriate member of staff when necessary.
- Liaise with GP's and clinicians to forward concerns, follow up on samples, letters, prescriptions, and other paperwork.
Prescriptions and Certificates:
- Assist with processing prescriptions and addressing patient queries related to prescriptions.
- Handle Cremation Forms and Death Certificates, notifying relevant departments and accurately documenting details of the passing.
Data Handling:
- Timely action EMIS tasks and DOCMAN workflow.
- Update and maintain patient records through accurate data entry.
- Manage incoming correspondence via post and electronically.
Miscellaneous:
- Safely accept and record vaccine/medication deliveries, ensuring correct storage and informing relevant departments.
- Open and lock practice premises as needed, ensuring security protocols are followed.
General Duties:
- Collaborate professionally with colleagues at Albany House Surgery, fostering strong working relationships.
- Contribute to the development of services, including improving processes, templates, and principles.
- Participate in any required statutory, mandatory, or additional training and development programs.
Job description
Job responsibilities
Reception and Administrative Duties:
Leadership:
- Ensure the delivery of high-quality patient services within a safe and efficient work environment by providing effective support to clinicians and staff.
- Maintain a calm and professional reception area, addressing disruptive behaviours politely and safely, and escalating to management when necessary.Stay informed of any updates or changes in practice guidance and team procedures.
- Assist in training new reception team members.
Front Desk:
- Be the first point of contact for patients, projecting a positive and friendly image to patients and visitors.
- Assist with any queries, whether in person, over the phone, or online.
- Handle patient enquiries efficiently and courteously.
- Manage the flow of patients arriving at the reception for appointments or inquiries.
- Process payments and issue receipts for non-NHS services.
- Ensure the reception area, noticeboards, and leaflet dispensers are clean, tidy, and free from obstructions.
Registrations and Appointments:
- Register new patients and schedule appointments.
- Assist with care navigation, helping patients find the most appropriate clinician or service, both within and outside the practice. (Training will be provided.)
- Monitor incoming E-Consult messages, scheduling appropriate appointments or directing them to appropriate member of staff.
- Accurately record and assess requests for emergency appointments / home visits based on urgency, following practice protocols.
- Once trained, act as a chaperone for patients during GP appointments when requested.
- Arrange interpreting services for patients as needed.
Communication:
- Answer incoming phone calls promptly and professionally, ensuring calls are documented and acted upon or redirected as appropriate.
- Coordinate with GPs, Nurses, and the clinical team to relay information, follow up on documentation, results, and appointments.
- Monitor the reception email account, actioning requests and escalating urgent matters to them to appropriate member of staff when necessary.
- Liaise with GP's and clinicians to forward concerns, follow up on samples, letters, prescriptions, and other paperwork.
Prescriptions and Certificates:
- Assist with processing prescriptions and addressing patient queries related to prescriptions.
- Handle Cremation Forms and Death Certificates, notifying relevant departments and accurately documenting details of the passing.
Data Handling:
- Timely action EMIS tasks and DOCMAN workflow.
- Update and maintain patient records through accurate data entry.
- Manage incoming correspondence via post and electronically.
Miscellaneous:
- Safely accept and record vaccine/medication deliveries, ensuring correct storage and informing relevant departments.
- Open and lock practice premises as needed, ensuring security protocols are followed.
General Duties:
- Collaborate professionally with colleagues at Albany House Surgery, fostering strong working relationships.
- Contribute to the development of services, including improving processes, templates, and principles.
- Participate in any required statutory, mandatory, or additional training and development programs.
Person Specification
Other Qualities
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Team player
- Flexible
- Fully understands the importance of Confidentiality and Information Governance
Desirable
- Experience of working in Primary care
Knowledge
Essential
- Basic IT skills
- Good interpersonal and communication skills
Desirable
- Knowledge of the EMIS Patient and Clinical System
- Knowledge of Docman system
- Knowledge of Microsoft office (email/word/excel)
Experience
Essential
- Experience of working with the general public
- Experience of reception work
Desirable
- Experience of working within Primary Care / General Practice
Skills
Essential
- Experience of working in healthcare
- Strong communication skills (both written and verbal)
- Proficient IT skills, particularly in data entry
- Clear and polite telephone etiquette
- Effective time management and ability to meet deadlines
- Strong problem-solving abilities
- Excellent interpersonal skills
Desirable
- Knowledge of EMIS system - how to book appointments, how to run searches.
- Knowledge of Accurx messaging system
- HR skills - managing a team.
Person Specification
Other Qualities
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Team player
- Flexible
- Fully understands the importance of Confidentiality and Information Governance
Desirable
- Experience of working in Primary care
Knowledge
Essential
- Basic IT skills
- Good interpersonal and communication skills
Desirable
- Knowledge of the EMIS Patient and Clinical System
- Knowledge of Docman system
- Knowledge of Microsoft office (email/word/excel)
Experience
Essential
- Experience of working with the general public
- Experience of reception work
Desirable
- Experience of working within Primary Care / General Practice
Skills
Essential
- Experience of working in healthcare
- Strong communication skills (both written and verbal)
- Proficient IT skills, particularly in data entry
- Clear and polite telephone etiquette
- Effective time management and ability to meet deadlines
- Strong problem-solving abilities
- Excellent interpersonal skills
Desirable
- Knowledge of EMIS system - how to book appointments, how to run searches.
- Knowledge of Accurx messaging system
- HR skills - managing a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Albany House Surgery
Address
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Employer's website
https://www.albanyhousesurgeryworcester.co.uk/ (Opens in a new tab)
Employer details
Employer name
Albany House Surgery
Address
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Employer's website
https://www.albanyhousesurgeryworcester.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 2369007
Job summary
We are an 11,000 patient population practice based mainly in the beautiful village of Lymm Cheshire. We are offering the opportunity to work across two sites to support our practice nurse and GP teams. We are looking for 10 to 20 hours with flexibility for the right candidate.
Main duties of the job
The main duties of the HCA will be to support our nursing team to provide BP checks, ECGs and deliver NHS Health Checks and any other duties appropriate for the role including management of clinical stock.
About us
We are a very friendly and supportive practice with three GP partners and currently have two experienced very practice nurses, and a well established management team.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A1131-26-0004
Job locations
Lakeside Road
Lymm
Cheshire
WA13 0QE
United Kingdom
Grappenhall Surgery
235 Thelwall New Road
Grappenhall
WARRINGTON
WA4 2XT
United Kingdom
Job description
Job responsibilities
To work as an effective member of the primary care team, providing high-quality, patient-centred healthcare support to patients attending the Practice.
The Healthcare Assistant will undertake a range of clinical and administrative duties under the direction and supervision of appropriately qualified clinical staff, working within their level of competence, training and experience.
The post holder will contribute to the delivery of safe, effective and efficient patient care and support the Practice in meeting its clinical, safeguarding, infection prevention and quality requirements.
Job description
Job responsibilities
To work as an effective member of the primary care team, providing high-quality, patient-centred healthcare support to patients attending the Practice.
The Healthcare Assistant will undertake a range of clinical and administrative duties under the direction and supervision of appropriately qualified clinical staff, working within their level of competence, training and experience.
The post holder will contribute to the delivery of safe, effective and efficient patient care and support the Practice in meeting its clinical, safeguarding, infection prevention and quality requirements.
Person Specification
Qualifications
Essential
- Qualified to NVQ level 2 in health and social care
- Previous experience of working within the role of HCA
Desirable
- Qualified in Phlebotomy
- Qualified in undertaking NHS health checks
Experience
Desirable
- Experience of working in a GP Practice
Person Specification
Qualifications
Essential
- Qualified to NVQ level 2 in health and social care
- Previous experience of working within the role of HCA
Desirable
- Qualified in Phlebotomy
- Qualified in undertaking NHS health checks
Experience
Desirable
- Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
United Kingdom
Employer's website
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: 2369005
Job summary
An exciting opportunity has a risen at our practice for an Experienced Practice Nurse. We are seeking a full-time employee; however, we are open to discussing part-time (30+ hours) or compressed hours for the right candidate.
You will benefit from the support of an experienced Lead Practice Nurse and supportive Management Team.
Please note interviews will be held on the morning of Tuesday 27th October
Main duties of the job
The ideal candidates will have recent experience within a Primary Care setting, be adaptable, highly motivated and relish a challenge. You will be part of a dynamic and innovative team who value teamwork, professional practice, mutual support and a friendly working environment.
Working with the Lead Practice Nurse, you will be a member of the practice multidisciplinary team, ensuring that nursing services are delivered effectively to our patient population.
The post holder will be responsible for several clinical areas including chronic disease management, as well as supporting the practice management team in the reviewing and delivery of clinical policy and procedure.
About us
Honiton Surgery has a highly committed and friendly team of GP Partners, Salaried GPs, Advanced Nurse Practitioners, Allied Health Professionals, Clinical Pharmacists, a multiskilled Practice Nursing Team and Clinical Research Team. We have a strong and supportive Management and Administrative Teams.
We have a reputation for proving excellent care to our 18,000 patients and are rated Good by the CQC.
We are the lead practice for our PCN, working collaboratively with two other practices, Sid Valley Practice and Coleridge Medical Centre. We have developed a wider range of PCN teams and roles, including, Mental Health and Wellbeing Team, First Contact Physiotherapists, Clinical Pharmacists and Pharmacy Technicians. Through the PCN we are also developing a Practice Nursing Network, led by our Lead PCN Nurse.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£17.69 to £21.50 an hour
Contract
Permanent
Working pattern
Flexible working, Compressed hours
Reference number
A1758-26-0012
Job locations
Marlpits Lane
Honiton
Devon
EX14 2NY
United Kingdom
Job description
Job responsibilities
Primary Responsibilities
The following are the core responsibilities of the post holder There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Support the Infection Prevention Control (IPC) lead and work to the IPC Policy
b. Consult with patients and their families to undertake assessments of patient need
c. Support in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiatives
d. Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the organisation
e. Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice
f. Embed population health management approaches within general practice, targeting health inequalities and improving access
g. As required, provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
h. Support new-to-practice nurses and other healthcare professionals within the organisation
i. Teach and advise patients and their families on how to manage their condition
j. Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally
k. Work within national and local protocols where these exist
l. Recognise the boundaries of their practice and know when and to whom patients should be referred
m. Support in the delivery of enhanced services and other service requirements
n. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
o. Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
p. Undertake all mandatory training and induction programmes
q. Contribute to and embrace the spectrum of clinical governance
r. Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation
s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
t. Lead on public health campaigns (e.g., flu clinics)
u. Provide travel advice services
v. Provide wound care (ulcer/Doppler, etc.) to patients
w. Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively
x. Contribute to practice targets (QOF, etc.), complying with relevant guidance
y. Maintain chronic disease registers and implement an effective call/recall system
z. Maintain a clean, tidy, effective working area at all times
To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
Secondary Responsibilities
In addition to the primary responsibilities, the Deputy Lead Practice Nurse may be requested to:
a. Develop, review and implement nursing protocols in conjunction with the partners
b. Participate in local initiatives to enhance service delivery and patient care
c. Support and participate in shared learning in order to improve patient care
d. Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs
e. Support with the planning and implementation of changes within the nursing team, enhancing the provision of services to patients
f. Support in the coordination of the nursing team rota
Job description
Job responsibilities
Primary Responsibilities
The following are the core responsibilities of the post holder There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Support the Infection Prevention Control (IPC) lead and work to the IPC Policy
b. Consult with patients and their families to undertake assessments of patient need
c. Support in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiatives
d. Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the organisation
e. Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice
f. Embed population health management approaches within general practice, targeting health inequalities and improving access
g. As required, provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
h. Support new-to-practice nurses and other healthcare professionals within the organisation
i. Teach and advise patients and their families on how to manage their condition
j. Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally
k. Work within national and local protocols where these exist
l. Recognise the boundaries of their practice and know when and to whom patients should be referred
m. Support in the delivery of enhanced services and other service requirements
n. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
o. Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
p. Undertake all mandatory training and induction programmes
q. Contribute to and embrace the spectrum of clinical governance
r. Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation
s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
t. Lead on public health campaigns (e.g., flu clinics)
u. Provide travel advice services
v. Provide wound care (ulcer/Doppler, etc.) to patients
w. Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively
x. Contribute to practice targets (QOF, etc.), complying with relevant guidance
y. Maintain chronic disease registers and implement an effective call/recall system
z. Maintain a clean, tidy, effective working area at all times
To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
Secondary Responsibilities
In addition to the primary responsibilities, the Deputy Lead Practice Nurse may be requested to:
a. Develop, review and implement nursing protocols in conjunction with the partners
b. Participate in local initiatives to enhance service delivery and patient care
c. Support and participate in shared learning in order to improve patient care
d. Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs
e. Support with the planning and implementation of changes within the nursing team, enhancing the provision of services to patients
f. Support in the coordination of the nursing team rota
Person Specification
Experience
Essential
- Experience of working as a practice nurse
- Experience of chronic disease management
- Experience of working autonomously
Desirable
- Experience leading or managing a team
- Experience of managing elderly and housebound patients
- Experience of quality initiatives, i.e. Benchmarking
Knowledge and Skills
Essential
- Wound Care/removal or sutures and staples
- ECGs
- Venepuncture
- New Patient Medicals
- Requesting pathology tests and processing the results, advising patients accordingly
- Understanding the requirement for PGDs and associated policy
- Understanding the importance of evidence based practice
- Ability to record accurate clinical notes
- Chaperone procedure
- Women's health
- Immunisations (routine, childhood and travel)
- Excellent communication skills
- Effective time management
- Team Working
- Good Interpersonal Skills
- Problem Solving and Analytical Skills
- Ability to Follow clinical policy and procedure
Desirable
- Travel Medicine
- Spirometry
- Board Knowledge of Clinical Governance
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
- Knowledge of health promotion strategies
- Experience of Audit and able to lead audit programmes
- Experience with clinical risk management
Qualifications
Essential
- Registered Nurse
- Post Graduate Diploma or Degree (Chronic Disease Management)
Desirable
- Mentor or Teaching Qualification
- Family Planning Qualification
- Nurse Prescriber
Person Specification
Experience
Essential
- Experience of working as a practice nurse
- Experience of chronic disease management
- Experience of working autonomously
Desirable
- Experience leading or managing a team
- Experience of managing elderly and housebound patients
- Experience of quality initiatives, i.e. Benchmarking
Knowledge and Skills
Essential
- Wound Care/removal or sutures and staples
- ECGs
- Venepuncture
- New Patient Medicals
- Requesting pathology tests and processing the results, advising patients accordingly
- Understanding the requirement for PGDs and associated policy
- Understanding the importance of evidence based practice
- Ability to record accurate clinical notes
- Chaperone procedure
- Women's health
- Immunisations (routine, childhood and travel)
- Excellent communication skills
- Effective time management
- Team Working
- Good Interpersonal Skills
- Problem Solving and Analytical Skills
- Ability to Follow clinical policy and procedure
Desirable
- Travel Medicine
- Spirometry
- Board Knowledge of Clinical Governance
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
- Knowledge of health promotion strategies
- Experience of Audit and able to lead audit programmes
- Experience with clinical risk management
Qualifications
Essential
- Registered Nurse
- Post Graduate Diploma or Degree (Chronic Disease Management)
Desirable
- Mentor or Teaching Qualification
- Family Planning Qualification
- Nurse Prescriber
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Honiton Surgery
Address
Marlpits Lane
Honiton
Devon
EX14 2NY
United Kingdom
Employer's website
Employer details
Employer name
Honiton Surgery
Address
Marlpits Lane
Honiton
Devon
EX14 2NY
United Kingdom
Employer's website
Apply Now
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Health Care Assistant Bank
Surrey Heath Community Providers Ltd View all jobs
Posted 1 month(s) ago
Reference: 2369003
Job summary
NHS Health Checks are a systematic prevention programme that assesses an individuals risk of heart disease, stroke, diabetes and kidney disease, once every five years. It is for people aged between 40 and 74 who have not been previously diagnosed with one of the above conditions, hypertension, or are currently receiving certain medications.
The aim of the PCN Heart Health Checks in Surrey Heath Primary Care Network is to provide a quality service that will help people live longer, healthier lives. The longer term aim is a reduction in incidence or early detection of heart attacks and strokes, type II diabetes, chronic kidney disease and vascular dementia.
As a Health Care Assistant with us, you will play a key role working under supervision and delivering our heart health checks which identifies the persons risk of developing cardiovascular disease and diabetes. This health check focus on preventative care, health promotion and education - all within an environment dedicated to providing respectful, high-quality service to every patient. You will have excellent communication skills and will understand the importance of communicating tailored advice and support.
Main duties of the job
To undertake NHS health checks
Phlebotomy every patient will have a blood test as part of the heart health check
Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
Accurately measure and record clinical measurements such as height, weight and waist measurements
Ensure timely and accurate recording of clinical information and patient interventions on relevant electronic database systems, e.g. EMIS, and following business continuity plans if the electronic system is unavailable
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Provide and communicate relevant health promotion literature and lifestyle advice to patients
Ensure all clinical rooms are adequately stocked and prepared for each session
Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with IPC policy
Work as an effective and responsible team member, supporting others and exploring mechanisms to develop new ways of working.
Support the PCN with health promotion programmes as appropriate
To carry out any other reasonable duties as requested by a manager to ensure quality of service
About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 100,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Our services include Surrey Heath Primary Care Network, PRIMACY workflow management and Upper Gordon Road Surgery.
As a GP Federation and Primary Care Network, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners, in the provision of community based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.
Our vision is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£14.08 an hour plus 12.07% in lieu of annual leave, plus Saturday enhancement
Contract
Bank
Working pattern
Flexible working
Reference number
B0037-26-0115
Job locations
Theta Building, Lyon Way
Frimley
Camberley
Surrey
GU16 7ER
United Kingdom
Job description
Job responsibilities
Please see Supporting Documents for full Job Description, list of responsibilities and Person Specification.
Job description
Job responsibilities
Please see Supporting Documents for full Job Description, list of responsibilities and Person Specification.
Person Specification
Personal Attributes
Essential
- Ability to motivate people.
- Able to travel locally as required.
- Passionate about combatting disadvantage and inequality in healthcare
- Able to work as part of a team.
Qualifications
Essential
- GCSE Maths and English (C and above) or equivalent.
- Phlebotomy certification.
- Six months of relevant experience working in a primary care environment in the last two years.
- Care Certificate.
Desirable
- Relevant NVQ Level 3 qualification or equivalent.
Knowledge
Essential
- Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
- Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
- Experience providing advice/signposting.
- Experience using a patient clinical system such as EMIS.
- Knowledge of safeguarding interventions and an awareness of the Mental Capacity Act.
Desirable
- Knowledge of a range of local community groups which support wellbeing.
Skills
Essential
- Excellent verbal and written communication skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
- Good technical literacy with e.g. Word, Excel, and experience using a clinical system such as EMIS.
- Able to work independently and manage own workload.
- Able to build strong professional relationships.
- Understanding of social determinants of health and how these can be addressed with patients.
Person Specification
Personal Attributes
Essential
- Ability to motivate people.
- Able to travel locally as required.
- Passionate about combatting disadvantage and inequality in healthcare
- Able to work as part of a team.
Qualifications
Essential
- GCSE Maths and English (C and above) or equivalent.
- Phlebotomy certification.
- Six months of relevant experience working in a primary care environment in the last two years.
- Care Certificate.
Desirable
- Relevant NVQ Level 3 qualification or equivalent.
Knowledge
Essential
- Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
- Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
- Experience providing advice/signposting.
- Experience using a patient clinical system such as EMIS.
- Knowledge of safeguarding interventions and an awareness of the Mental Capacity Act.
Desirable
- Knowledge of a range of local community groups which support wellbeing.
Skills
Essential
- Excellent verbal and written communication skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
- Good technical literacy with e.g. Word, Excel, and experience using a clinical system such as EMIS.
- Able to work independently and manage own workload.
- Able to build strong professional relationships.
- Understanding of social determinants of health and how these can be addressed with patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey Heath Community Providers Ltd
Address
Theta Building, Lyon Way
Frimley
Camberley
Surrey
GU16 7ER
United Kingdom
Employer's website
https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)
Employer details
Employer name
Surrey Heath Community Providers Ltd
Address
Theta Building, Lyon Way
Frimley
Camberley
Surrey
GU16 7ER
United Kingdom
Employer's website
https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)
Apply Now
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Success!
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Posted 1 month(s) ago
Reference: 2368997
Job summary
We are seeking an enthusiastic, organised & proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in early November 2026. This is an excellent opportunity for an experienced primary care administrator or deputy manager to take on a key operational role within a well-established & progressive GP practice.
Working closely alongside the Practice Manager, you will play an integral role in the day-to-day management of our busy 4-partner, 4-salaried GP practice, supported by a full multidisciplinary clinical team. This is a hands-on position requiring extensive knowledge of GP clinical systems, practice processes and the NHS e-Referral Service (e-RS). The successful candidate will be confident managing operational demands, overseeing administrative workflows, resolving day-to-day issues & ensuring the smooth & efficient running of practice services. You will be committed to maintaining high standards of patient care & service delivery while supporting the continued development of the practice.
The ideal candidate will have strong organisational & communication skills, experience working within general practice, and a thorough understanding of primary care systems & processes. The ability to work independently, prioritise effectively & adapt to the changing demands of a busy GP environment is essential.
The role is 30 hours per week, split across 4 days of 7.5 hour shifts. You will be required to work Monday, Wednesday, Thursday & Friday.
Main duties of the job
- Act as primary point of contact for staff queries regarding practice policies, procedures, systems, & day-to-day operations
- Provide guidance & support to clinical & administrative teams to ensure efficient service
- Support the Practice Manager in implementing practice policies, procedures, & service improvements
- Provide management cover & operational support in the absence of the Practice Manager
- Coordinate onboarding & offboarding processes for all staff, including system access, Smartcards, telephony, & relevant NHS platforms
- Coordinate Medical Student rotas & placements
- Assist with workforce planning & rota management across clinical teams
- Monitor mandatory training & e-learning compliance & follow up with staff where required
- Liaise with IT providers & internal teams regarding system access, functionality, & troubleshooting
- Support telephony systems, including X-on configuration, messaging updates, & issue resolution
- Ensure effective use of practice systems & support staff with technical queries
- Act as the Practice Privacy Officer, supporting compliance with data protection legislation & information governance requirements
- Coordinate housebound vaccination services & associated patient lists
- Support the delivery & administration of practice research projects
- Maintain & update practice website content to ensure information remains accurate.
- Record meeting minutes & ensure actions are appropriately documented & followed up
About us
We are a large training practice, serving a patient population of 13,000. We pride ourselves on the level of care we provide to our patients and staff.We use SystmOne clinical system, have a history of very good QOF achievement and CQC rating of Good across all domains.
We can offer the following benefits:
- Supportive and friendly environment
- Flexible working hours within the constraints of surgery opening hours and cover required
- Peer support
- 25 days holiday (pro rata)
- NHS pension
- Free on-site parking
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A5795-26-0000
Job locations
Tile House Surgery
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Deputy Practice Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
Staff Support and Operational Management
- Act as a primary point of contact for staff queries regarding practice policies, procedures, systems, and day-to-day operations.
- Provide guidance and support to clinical and administrative teams to ensure efficient service delivery.
- Assist with admin recruitment, training, and ongoing development.
- Support the Practice Manager in implementing practice policies, procedures, and service improvements.
- Undertake a variety of ad hoc administrative and operational tasks to support practice management objectives.
- Provide management cover and operational support in the absence of the Practice Manager.
- Monitor the effectiveness of systems supporting referrals, correspondence and clinical administration.
- Ensure registration procedures and patient information processes are maintained.
Workforce and Personnel Administration
- Coordinate onboarding and offboarding processes for all staff, including system access, Smartcards, telephony, and relevant NHS platforms.
- Manage annual leave approvals for designated staff groups.
- Monitor mandatory training and e-learning compliance and follow up with staff where required.
- Coordinate Medical Student rotas and placements.
- Assist with workforce planning and rota management across clinical teams.
- Medical Secretary knowledge of eRS system and local referral pathways.
Information Technology and Systems Management
- Manage and coordinate staff access to clinical and administrative systems.
- Liaise with IT providers and internal teams regarding system access, functionality, and troubleshooting.
- Support telephony systems, including X-on configuration, messaging updates, and issue resolution.
- Maintain communication systems and oversee administration of Comms-Annex presets and messaging functions.
- Ensure effective use of practice systems and support staff with technical queries.
- Have good knowledge of the practice computer clinical system (SystmOne) and undertake training of staff as required
- Use the reporting system within SystmOne and carry out audits and other tasks as required.
Information Governance and Compliance
- Act as the Practice Privacy Officer, supporting compliance with data protection legislation and information governance requirements.
- Ensure records and documentation are maintained in accordance with NHS and practice requirements.
- Support compliance with CQC standards, NHS contractual requirements, and relevant legislation.
- Promote safe working practices and adherence to health and safety regulations.
Clinical Service and Appointment Management
- Manage and amend nursing appointment rotas to maximise capacity and service availability.
- Create, amend, and monitor appointment slot types according to service demand.
- Coordinate housebound vaccination services and associated patient lists.
- Assist in managing seasonal vaccination programmes, including flu and COVID-19 campaigns.
Research
- Support the delivery and administration of practice research projects.
- Arranging research study clinics
- Dealing with all enquiries from the study teams or patients
- Scheduling rotas and appointments.
- Assist in identifying eligible patient cohorts and coordinating research activities.
Communications and Patient Information
- Maintain and update practice website content to ensure information remains accurate and accessible.
- Support internal and external communications on behalf of the practice.
- Record meeting minutes and ensure actions are appropriately documented and followed up.
Information Technology and Systems
- Provide support and troubleshooting guidance for staff using clinical and administrative systems.
- Ensure staff are appropriately trained in practice software and procedures.
- Assist with the implementation of new systems and service developments.
General Duties
- Maintain confidentiality in line with GDPR, NHS guidelines, and practice policies.
- Participate in team meetings and contribute to continuous service improvement.
- Undertake any other duties appropriate to the role and grade as required by the Practice Manager.
- Demonstrate a commitment to equality, diversity, and inclusion.
Job description Job responsibilities The following are the core responsibilities of the Deputy Practice Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.Staff Support and Operational Management Act as a primary point of contact for staff queries regarding practice policies, procedures, systems, and day-to-day operations. Provide guidance and support to clinical and administrative teams to ensure efficient service delivery. Assist with admin recruitment, training, and ongoing development. Support the Practice Manager in implementing practice policies, procedures, and service improvements. Undertake a variety of ad hoc administrative and operational tasks to support practice management objectives. Provide management cover and operational support in the absence of the Practice Manager. Monitor the effectiveness of systems supporting referrals, correspondence and clinical administration. Ensure registration procedures and patient information processes are maintained. Workforce and Personnel AdministrationCoordinate onboarding and offboarding processes for all staff, including system access, Smartcards, telephony, and relevant NHS platforms. Manage annual leave approvals for designated staff groups. Monitor mandatory training and e-learning compliance and follow up with staff where required. Coordinate Medical Student rotas and placements. Assist with workforce planning and rota management across clinical teams. Medical Secretary knowledge of eRS system and local referral pathways. Information Technology and Systems Management Manage and coordinate staff access to clinical and administrative systems. Liaise with IT providers and internal teams regarding system access, functionality, and troubleshooting. Support telephony systems, including X-on configuration, messaging updates, and issue resolution. Maintain communication systems and oversee administration of Comms-Annex presets and messaging functions. Ensure effective use of practice systems and support staff with technical queries. Have good knowledge of the practice computer clinical system (SystmOne) and undertake training of staff as required Use the reporting system within SystmOne and carry out audits and other tasks as required. Information Governance and Compliance Act as the Practice Privacy Officer, supporting compliance with data protection legislation and information governance requirements. Ensure records and documentation are maintained in accordance with NHS and practice requirements. Support compliance with CQC standards, NHS contractual requirements, and relevant legislation. Promote safe working practices and adherence to health and safety regulations. Clinical Service and Appointment ManagementManage and amend nursing appointment rotas to maximise capacity and service availability. Create, amend, and monitor appointment slot types according to service demand. Coordinate housebound vaccination services and associated patient lists. Assist in managing seasonal vaccination programmes, including flu and COVID-19 campaigns. Research Support the delivery and administration of practice research projects. Arranging research study clinics Dealing with all enquiries from the study teams or patients Scheduling rotas and appointments. Assist in identifying eligible patient cohorts and coordinating research activities.Communications and Patient Information Maintain and update practice website content to ensure information remains accurate and accessible. Support internal and external communications on behalf of the practice. Record meeting minutes and ensure actions are appropriately documented and followed up. Information Technology and Systems Provide support and troubleshooting guidance for staff using clinical and administrative systems. Ensure staff are appropriately trained in practice software and procedures. Assist with the implementation of new systems and service developments. General Duties Maintain confidentiality in line with GDPR, NHS guidelines, and practice policies. Participate in team meetings and contribute to continuous service improvement. Undertake any other duties appropriate to the role and grade as required by the Practice Manager. Demonstrate a commitment to equality, diversity, and inclusion.
Person Specification
Experience
Essential
- - Significant experience within an NHS GP Practice environment.
- - Experience supporting and advising multidisciplinary teams.
- - Knowledge of primary care operational processes.
- - Experience working with SystmOne, eRS referral system, ICE pathology system and clinical pathways.
- - Knowledge of vaccination programme delivery and NHS contractual requirements.
- - Excellent organisational and prioritisation skills
- - Ability to manage confidential information appropriately.
- - Excellent communication and interpersonal skills.
- - Strong problem-solving abilities.
- - Experience supporting and advising staff.
- - Ability to manage competing priorities and work under pressure.
- - IT systems administration and troubleshooting skills.
- - Ability to work independently and use initiative.
- - Competent in Microsoft Office and SystmOne clinical practice system.
Desirable
- - Experience of rota coordination.
- - Experience supporting research activity within primary care
- - Knowledge of CQC standards and NHS contractual requirements.
Person Specification Experience Essential - Significant experience within an NHS GP Practice environment. - Experience supporting and advising multidisciplinary teams. - Knowledge of primary care operational processes. - Experience working with SystmOne, eRS referral system, ICE pathology system and clinical pathways. - Knowledge of vaccination programme delivery and NHS contractual requirements. - Excellent organisational and prioritisation skills - Ability to manage confidential information appropriately. - Excellent communication and interpersonal skills. - Strong problem-solving abilities. - Experience supporting and advising staff. - Ability to manage competing priorities and work under pressure. - IT systems administration and troubleshooting skills. - Ability to work independently and use initiative. - Competent in Microsoft Office and SystmOne clinical practice system. Desirable - Experience of rota coordination. - Experience supporting research activity within primary care - Knowledge of CQC standards and NHS contractual requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tile House Surgery
Address
Tile House Surgery
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Employer's website
https://www.tilehousesurgery.com/ (Opens in a new tab)
Employer details
Employer name
Tile House Surgery
Address
Tile House Surgery
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
United Kingdom
Employer's website
https://www.tilehousesurgery.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: 2368996
Job summary
The Healthcare Assistant will: Ensure the smooth running of clinics Assist in the care and comfort of patients Assist radiographers during examinations Ensure the clinical room is prepared prior to the start of clinical sessions Use the patient information systems (Soliton/PACS) To monitor and ensure sufficient stock levels are consistently maintained in a designated clinic. Ensure and maintain a patient centred and quality focused approach to all aspects of work Uphold Cora Health's professional standards policy Uphold data protection and patient confidentiality at all times
Main duties of the job
We are seeking to recruit a highly motivated, enthusiastic Healthcare Assistant for our prison diagnostic services. Successful applicants will work across the South area so flexibility is required. You may be required to drive a company van and transport X-ray equipment to various prisons. To succeed you must have excellent communication skills and a flexible, proactive approach to delivering first class diagnostic services and patient care. The post holder will work closely with radiographers, supporting them with patients during their clinics. You may be required to stay overnight in a hotel. Expenses for this will be covered. Training is provided and further career development opportunities exist throughout the company.
About us
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS. Cora Health is a private company.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£18 an hour
Contract
Bank
Duration
1 years
Working pattern
Flexible working
Reference number
PS07b
Job locations
Multiple locations in South West
Exeter
Devon
EX4 4EX
United Kingdom
Job description
Job responsibilities
Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Job description
Job responsibilities
Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Person Specification
Qualifications
Desirable
- N/A
Experience
Desirable
- Healthcare experience
Person Specification
Qualifications
Desirable
- N/A
Experience
Desirable
- Healthcare experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cora Health Group Limited
Address
Multiple locations in South West
Exeter
Devon
EX4 4EX
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cora Health Group Limited
Address
Multiple locations in South West
Exeter
Devon
EX4 4EX
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Practice Nurse
Primary Integrated Community Services View all jobs
Posted 1 month(s) ago
Reference: 2368995
Job summary
ABOUT THE ROLE
As a Practice Nurse, you will be responsible for the delivery of practice nursing services care to the practice population. Supported by the Lead Nurse and General Practitioners within the practice, you will deliver care within the boundaries of your scope of practice, focusing upon supporting patients to be healthy, monitoring and management of long-term conditions, health prevention, wound care and screening activities that may include cervical screening, baby immunisations and travel health. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.
The working pattern for this role is Thursdays and Fridays, with a 7:30am start on one of those days.
The rate of pay is dependent on the following competencies
Including thorough understanding of QOF requirements / enhanced services / contribute to audits / governance structures / leaning from incidents / active participant in nursing and clinical meetings
Undertake assessment and interventions (ear irrigation)
Understanding of screening programmes, practice uptake and contribute to maximising uptake in practice population
Cervical screening: Undertake procedure, follow practice protocol, interpret results, audit results
Understand national schedules, administer from PGD or PSD as appropriate, ability to fully meet patients needs for information and guidance
For more information, please see supporting documents.
Main duties of the job
KEY RESPONSIBILITIES
Work autonomously and efficiently
Support GPs and ANPs to help improve efficiency in GP and ANP workload, allowing GPs to focus on more complex care.
Protection and potential enhancement of QOF and enhanced service income
Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.
Implement and evaluate individual treatment plans for patients with a known long-term condition.
Support and manage health needs of women presenting for cervical cytology consultations.
Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition. Including Diabetes, COPD, Asthma, Hypertension, CVD and other conditions.
KEY REQUIREMENTS
Registered first level nurse (NMC)
Evidence of recent CPD and training
Experience of working in General Practice
About us
PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.
Benefits of working for PICS
We offer a comprehensive package which includes:
- NHS Pension 2015 Scheme (subject to eligibility)
- Alternative government-based scheme (subject to eligibility)
- Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
- Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
- Working in a multi-disciplinary team with support from a wide variety of professionals
- A flexible approach to a work-life balance
- Cycle to work scheme (subject to eligibility)
- Access to Blue Light Card scheme
- All staff events and conferences
- Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
- Free parking across many sites
- Personalised induction into the company and job role
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£18.50 to £24.55 an hour depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
E0220-26-0012SC
Job locations
Saxon Cross Surgery
Stapleford Care Centre
Church Street
Stapleford
Nottinghamshire
NG9 8DA
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES
Clinical Practice:
Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.
Implement and evaluate individual treatment plans for patients with a known long-term condition.
Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition. Including Diabetes, COPD, Asthma, Hypertension, CVD and other conditions.
Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.
Deliver opportunistic health promotion using opportunities such as new-patient medicals.
Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions
Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.
Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.
Support and advise women requesting information relating to Contraception and Sexual Health issues.
Support and manage health needs of women presenting for cervical cytology consultations.
Implement and participate in vaccination and immunisation programmes for both adults and children.
Promote and deliver evidence-based care for patients presenting with aural conditions.
To assist in the supervision and support NHS Health checks.
Communication:
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Utilise communication skills to support patients to adhere to prescribed treatment regimens.
Anticipate barriers to communication and take action to improve communication.
Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.
Act as an advocate when representing the patients and colleagues viewpoints to others.
Delivery Quality Service:
Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).
Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.
Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.
Evaluate the patients response to health care provision and the effectiveness of care.
Support and participate in shared learning across the practice and wider organisation.
Participate in the management, review and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.
Participate in the performance monitoring review of the team, providing feedback as appropriate.
Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.
Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.
Team Working:
Understand own role and scope in the organisation and identify how this may develop over time.
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.
Ensure clear understanding and utilisation of referral mechanisms within the practice.
Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.
Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.
Participate in and support local projects as agreed with the practice management team.
Management of Risk:
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.
Undertake mandatory and statutory training and ensure that this is up to date.
Apply infection control measures within the practice according to practice, local and national guidelines.
Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.
Participate in the local implementation strategies that are aligned to the values and culture of general practice.
Utilising Information:
Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.
Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.
Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.
Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.
Learning and Development:
Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.
Assess own learning needs and undertake learning as appropriate.
Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.
Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.
Equality and Diversity:
Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.
Enable others to promote equality and diversity in a non-discriminatory culture.
Support people who need assistance in exercising their rights.
Monitor and evaluate adherence to local chaperoning policies.
Act as a role model in good practice relating to equality and diversity.
Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.
Professional:
It is essential that you are registered with the NMC.
Adhere to the Code of Professional Practice.
To be a member of a professional body.
Ensure regular attendance to clinical and nurse meetings.
Maintain record of professional development.
To attend yearly appraisals and ensure job description is up to date.
Job description
Job responsibilities
KEY RESPONSIBILITIES
Clinical Practice:
Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.
Implement and evaluate individual treatment plans for patients with a known long-term condition.
Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition. Including Diabetes, COPD, Asthma, Hypertension, CVD and other conditions.
Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.
Deliver opportunistic health promotion using opportunities such as new-patient medicals.
Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions
Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.
Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.
Support and advise women requesting information relating to Contraception and Sexual Health issues.
Support and manage health needs of women presenting for cervical cytology consultations.
Implement and participate in vaccination and immunisation programmes for both adults and children.
Promote and deliver evidence-based care for patients presenting with aural conditions.
To assist in the supervision and support NHS Health checks.
Communication:
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Utilise communication skills to support patients to adhere to prescribed treatment regimens.
Anticipate barriers to communication and take action to improve communication.
Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.
Act as an advocate when representing the patients and colleagues viewpoints to others.
Delivery Quality Service:
Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).
Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.
Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.
Evaluate the patients response to health care provision and the effectiveness of care.
Support and participate in shared learning across the practice and wider organisation.
Participate in the management, review and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.
Participate in the performance monitoring review of the team, providing feedback as appropriate.
Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.
Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.
Team Working:
Understand own role and scope in the organisation and identify how this may develop over time.
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.
Ensure clear understanding and utilisation of referral mechanisms within the practice.
Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.
Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.
Participate in and support local projects as agreed with the practice management team.
Management of Risk:
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.
Undertake mandatory and statutory training and ensure that this is up to date.
Apply infection control measures within the practice according to practice, local and national guidelines.
Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.
Participate in the local implementation strategies that are aligned to the values and culture of general practice.
Utilising Information:
Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.
Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.
Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.
Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.
Learning and Development:
Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.
Assess own learning needs and undertake learning as appropriate.
Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.
Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.
Equality and Diversity:
Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.
Enable others to promote equality and diversity in a non-discriminatory culture.
Support people who need assistance in exercising their rights.
Monitor and evaluate adherence to local chaperoning policies.
Act as a role model in good practice relating to equality and diversity.
Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.
Professional:
It is essential that you are registered with the NMC.
Adhere to the Code of Professional Practice.
To be a member of a professional body.
Ensure regular attendance to clinical and nurse meetings.
Maintain record of professional development.
To attend yearly appraisals and ensure job description is up to date.
Person Specification
Qualifications
Essential
- Please provide details of your CPD, using examples where necessary.
- Please provide your registration number of your NMC professional registration.
Knowledge and skills
Essential
- Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Experience
Essential
- Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Personal Qualities
Essential
- Please provide details for why you would be a great fit for this role and why you have decided to apply.
Person Specification
Qualifications
Essential
- Please provide details of your CPD, using examples where necessary.
- Please provide your registration number of your NMC professional registration.
Knowledge and skills
Essential
- Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Experience
Essential
- Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Personal Qualities
Essential
- Please provide details for why you would be a great fit for this role and why you have decided to apply.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Integrated Community Services
Address
Saxon Cross Surgery
Stapleford Care Centre
Church Street
Stapleford
Nottinghamshire
NG9 8DA
United Kingdom
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Integrated Community Services
Address
Saxon Cross Surgery
Stapleford Care Centre
Church Street
Stapleford
Nottinghamshire
NG9 8DA
United Kingdom
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 2368991
Job summary
The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent Care Departments and being the first point of contact on our busy reception areas. You will be responsible for a range of clerical duties outlined in the Job description.
As you are the first face that the visitors will see on arrival you must have a polite and courteous disposition. A professional and presentable manner is required. Sound IT and communication skills are essential, as well as the ability to follow instruction and a willingness to learn. The ability to work as part of a team and on your own initiative is a must, accurate data input and attention to detail are essential. You should be reliable, punctual and flexible, as full shifts are worked including weekends, evenings, bank holidays and night shifts. You will be required to work flexibly to meet the service demand.
Please note:
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Main duties of the job
The role and related duties and responsibilities are detailed as follows:-
Working on busy reception areas covering ED and Acute Assessment areas.
- Input and retrieval of patient data on trust IT systems. Information relating to the attendance, discharge or transfer to be completed in a timely and accurate manner within the appropriate system.
- Ensuring accurate data input on PAS system, including tracing the patient against data held on the national spine.
- Identify, locate and retrieve clinical notes stored in filing areas.
- Complete appropriate safeguarding searches.
- Management of the electronic scanning system accurate scanning of medical records.
About us
We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton - the Bolton Dispensary in the town centre.
Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people.
The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services and is the busiest single ambulance-receiving site in Greater Manchester. We're structured in four clinical divisions - Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we're accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners.
Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
241-556MD-26-A
Job locations
Bolton NHS Foundation Trust
Minerva Road
Farnworth
BL4 0JR
United Kingdom
Job description
Job responsibilities
- Transferring and admitting patients on clinical systems.
- Scan notes for patients being admitted or transferred to other departments or medical facilities.
- Identify relevant sections of clinical notes for photocopying to health visitors, school nurses, GPs and safeguarding agencies.
- Maintain patient records to ensure information is accurate and up to date for future reference and that this complies with the Data Protection Act.
- Take responsibility for the confidentiality and security of all patient data within the department.
- Following protocols set by clinical teams to direct easily identifiable patients to areas of the department
- Adhere to local policies and procedures.
- Answer and action all telephone and/or personal enquiries from patients, health professionals and outside agencies ensure prompt answering of calls in an efficient and an appropriately helpful and professional manner, any problems will be redirected to a Supervisor.
Job description
Job responsibilities
- Transferring and admitting patients on clinical systems.
- Scan notes for patients being admitted or transferred to other departments or medical facilities.
- Identify relevant sections of clinical notes for photocopying to health visitors, school nurses, GPs and safeguarding agencies.
- Maintain patient records to ensure information is accurate and up to date for future reference and that this complies with the Data Protection Act.
- Take responsibility for the confidentiality and security of all patient data within the department.
- Following protocols set by clinical teams to direct easily identifiable patients to areas of the department
- Adhere to local policies and procedures.
- Answer and action all telephone and/or personal enquiries from patients, health professionals and outside agencies ensure prompt answering of calls in an efficient and an appropriately helpful and professional manner, any problems will be redirected to a Supervisor.
Person Specification
Qualifications
Essential
- English Language and Maths Qualification or equivalent.
Desirable
- Experience in IT
Experience
Essential
- Experience of clerical or reception duties. Experience of computer systems
Desirable
- Previous NHS experience
- Experience of dealing with the general public.
Skills & Abilities
Essential
- Good keyboard, customer relations, organisational, and interpersonal skills. Time management skills.
Person Specification
Qualifications
Essential
- English Language and Maths Qualification or equivalent.
Desirable
- Experience in IT
Experience
Essential
- Experience of clerical or reception duties. Experience of computer systems
Desirable
- Previous NHS experience
- Experience of dealing with the general public.
Skills & Abilities
Essential
- Good keyboard, customer relations, organisational, and interpersonal skills. Time management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Bolton NHS Foundation Trust
Minerva Road
Farnworth
BL4 0JR
United Kingdom
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Bolton NHS Foundation Trust
Minerva Road
Farnworth
BL4 0JR
United Kingdom
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Registered Nurse
Royal Devon University Healthcare NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2368988
Job summary
We are seeking to appoint a fulltime Registered Operating Department Practitioner or Registered Anaesthetic Nurse to join the Heavitree Day Case Team. The post holder will work closely with the Day Surgery team to deliver a highquality, safe service for patients undergoing surgical procedures. This includes supporting the perioperative patient pathway and contributing to difficult airway management, with full training and support provided.
The post holder will be responsible and accountable for delivering care to adult and paediatric surgical patients without direct supervision. They must adhere to Trust policies and procedures and work effectively as part of the multidisciplinary team within the Day Surgery Unit. In addition, they will be expected to participate in the training and development of students and other team members.
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
185-122514-14369
Job locations
Royal Devon University Healthcare NHS Foundation Trust
Exeter
Devon
EX1 2ED
United Kingdom
Job description
Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are seeking to appoint dynamic, dedicated registered operating department practitioner / registered anaesthetic nurse.
The successful candidate will plan and manage the implementation of individual care programmes for patients undergoing surgery, working as part of the multidisciplinary team within the Day Surgery Unit. You will also need the flexibility to support the Day Surgery Units in Exmouth and Tiverton, as well as main theatres, when required. You will play a key role in delivering highquality care within a professional, supportive and friendly environment, with full training and ongoing support provided by our Clinical Educators.
This post requires enthusiasm, motivation, excellent communication skills and a commitment to working flexibly within a multidisciplinary team. The role also offers an excellent worklife balance, with no unsociable hours such as weekends, bank holidays or night shifts.
If you are a strong communicator, have excellent interpersonal skills, are hardworking and would like to make a meaningful difference within this service, we would be delighted to hear from you.
Heavitree Day Case Unit comprises three theatres and a pain suite. The Royal Devon has secured a £20m investment from NHS England to develop a Centre of Excellence for Day Surgery, which will include two additional theatres for both children and adults at the Royal Devon and Exeter Hospital (Heavitree).
The Heavitree Day Case Unit provides a wide range of day case surgical procedures across multiple specialties, including Upper GI, Orthopaedics, Plastics, Urology, ENT (Adults and Paediatrics), Maxillofacial surgery and pain procedures, including permanent spinal cord implant surgery. The Unit currently operates from 07:30 to 19:00, with plans to extend opening hours to 20:00 to support theatre lists across specialties under general, regional and local anaesthesia.
Working Pattern: 37.5 hours per week. 08:00-18:00 and plans are underway to close the unit at 20.00 hours
Interview Date: To Be Confirmed
For further information please contact: Viji Pandurangan, Clinical Nurse Manager on 01394405203 [email protected] or Dawn Crudge, Clinical Matron on 01392405316 [email protected]
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Job description
Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are seeking to appoint dynamic, dedicated registered operating department practitioner / registered anaesthetic nurse.
The successful candidate will plan and manage the implementation of individual care programmes for patients undergoing surgery, working as part of the multidisciplinary team within the Day Surgery Unit. You will also need the flexibility to support the Day Surgery Units in Exmouth and Tiverton, as well as main theatres, when required. You will play a key role in delivering highquality care within a professional, supportive and friendly environment, with full training and ongoing support provided by our Clinical Educators.
This post requires enthusiasm, motivation, excellent communication skills and a commitment to working flexibly within a multidisciplinary team. The role also offers an excellent worklife balance, with no unsociable hours such as weekends, bank holidays or night shifts.
If you are a strong communicator, have excellent interpersonal skills, are hardworking and would like to make a meaningful difference within this service, we would be delighted to hear from you.
Heavitree Day Case Unit comprises three theatres and a pain suite. The Royal Devon has secured a £20m investment from NHS England to develop a Centre of Excellence for Day Surgery, which will include two additional theatres for both children and adults at the Royal Devon and Exeter Hospital (Heavitree).
The Heavitree Day Case Unit provides a wide range of day case surgical procedures across multiple specialties, including Upper GI, Orthopaedics, Plastics, Urology, ENT (Adults and Paediatrics), Maxillofacial surgery and pain procedures, including permanent spinal cord implant surgery. The Unit currently operates from 07:30 to 19:00, with plans to extend opening hours to 20:00 to support theatre lists across specialties under general, regional and local anaesthesia.
Working Pattern: 37.5 hours per week. 08:00-18:00 and plans are underway to close the unit at 20.00 hours
Interview Date: To Be Confirmed
For further information please contact: Viji Pandurangan, Clinical Nurse Manager on 01394405203 [email protected] or Dawn Crudge, Clinical Matron on 01392405316 [email protected]
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Person Specification
General Requirements
Essential
- See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
- See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification
General Requirements
Essential
- See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
- See job description text above, and (where applicable) you can download a copy of the full job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Devon University Healthcare NHS Foundation Trust
Address
Royal Devon University Healthcare NHS Foundation Trust
Exeter
Devon
EX1 2ED
United Kingdom
Employer's website
https://royaldevon.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Devon University Healthcare NHS Foundation Trust
Address
Royal Devon University Healthcare NHS Foundation Trust
Exeter
Devon
EX1 2ED
United Kingdom
Employer's website
https://royaldevon.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: 2368971
Job summary
We are looking for a dietitian to work in a PCN in Wolverhampton. This is a fixed-term maternity cover cover role. The dietitian has to work in-person.
We support and help dietitians become first contact dietitians (FCDs).
First Contact Dietitians are qualified autonomous clinical practitioners working in GP practices who can assess, diagnose, treat, and manage dietetic problems and undifferentiated conditions, and where appropriate, to discharge a person without a medical referral.
FCDs are a key multidisciplinary team member in primary care and support reducing GP workload. FCDs working in this role can be accessed directly by self-referral or staff in GP practices can direct patients to them to establish a rapid and accurate management plan to streamline pathways of care.
Main duties of the job
The dietitian will be a highly skilled, senior practitioner able to operate at an advanced level of clinical practice, with expert knowledge in the management of patients dietary issues and conditions. They will work as an integral part of the multi-disciplinary team (MDT) within the PCN.
The dietitian will provide person centred interventions for the patient from initial clinical assessment, diagnosis, treatment and evaluation of their care within set patient groups. They will demonstrate safe, clinical decision-making and expert care for patients within the general practice. They will work collaboratively with the general practice MDT to meet the needs of patients, support the delivery of policy and procedures, and provide dietetic leadership as required.
The role requires the dietitian to work in-practice, and work closely with a forward thinking and passionate multi-disciplinary team.
The PCN is looking for a dietitian who can support their patients with:
- Knowledge and expertise around diabetes is essential
- Experience with weight management
- Frailty and nutrition support
- Experience with conducting groups
About us
Primary Care Dietitian is England's only national independent specialist first contact dietitian provider who is purely focused on supporting NHS Primary Care Networks (PCNs) and their GP practices to deliver high-quality and tech-enabled NHS primary care dietetic solutions.
Through our talented team, who are supported by experienced and Health Education England trained FCP clinical supervisors, we have been commissioned by NHS Primary Care Networks (PCNs) to deliver an integrated and local dietetic service.
You can find out more about our team here: https://www.primarycaredietitians.co.uk/about
Whether you are a Band 6 with 3 years post-graduate experience stepping up into this post or a seasoned Band 8a moving into primary care for the first time, we are proud to offer a supportive environment for all of our team members with 4 hours of protected CPD time every week.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0364-26-0024
Job locations
Doctors Surgery
39 Ashfield Road
Fordhouses
WOLVERHAMPTON
WV10 6QX
United Kingdom
Low Hill Medical Centre
191 First Avenue
WOLVERHAMPTON
WV10 9SX
United Kingdom
Woden Road Surgery
Woden Road
WOLVERHAMPTON
WV10 0BD
United Kingdom
Cannock Road Medical Practice
60-62 Cannock Road
Wednesfield
WOLVERHAMPTON
WV10 8PJ
United Kingdom
Job description
Job responsibilities
Clinical Practice
- Assess, diagnose, triage, and manage patients, taking responsibility for the management of a caseload
- Develop and make use of your full scope of clinical practice, including skills relating to supplementary prescribing and investigation when trained to do so
- Manage complex interactions, including working with patients with psychosocial and mental health needs, referring to social prescribing when appropriate
- Deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' health, nutrition, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions
- Provide care which is tailored to the individual needs. This would include, appraising the impact of individuals' clinical status on their general health, well-being, employment status
- Support patients to set their own goals and be confident in their approach to self-management where appropriate.
Evidence, Research, and Development
- Develop relationships and a collaborative working approach across the PCN supporting the integration of pathways in primary care
- Work as part of an MDT in a patient facing role, using your expert knowledge of dietetics, to create stronger links for dietetic services through clinical leadership, teaching and evaluation skills
- Support research and audit programmes to evaluate and improve the effectiveness of our service
- Streamline the pathway of care by providing a responsive service so that patients receive timely access to care
Leadership
- Lead, manage and contribute to service delivery
- Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision and training
- Communicate effectively and appropriately, with patients and carers, complex and sensitive information regarding diagnosis, pathology, prognosis and treatment choices supporting personalised care
Facilitating learning
- Provide feedback and support to other PCN clinical team members on appropriate referral criteria
- Critically reflect on own practice and continue to develop your skills.
Key skills and attributes
- Ability to work under pressure in a fast-paced and changing environment
- Strong clinical problem-solving and analytical skills, including ability to identify when to refer a patient to another service or for diagnostics
- Ability to critically reflect on your own professional developmental needs, and is motivated to progress your clinical development (with support)
- Strong communication and interpersonal skills, with an ability to work cohesively with a wider team
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Office skills including the use of IT programmes, databases and other modern/tech based ways of working and collaborating
Job description
Job responsibilities
Clinical Practice
- Assess, diagnose, triage, and manage patients, taking responsibility for the management of a caseload
- Develop and make use of your full scope of clinical practice, including skills relating to supplementary prescribing and investigation when trained to do so
- Manage complex interactions, including working with patients with psychosocial and mental health needs, referring to social prescribing when appropriate
- Deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' health, nutrition, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions
- Provide care which is tailored to the individual needs. This would include, appraising the impact of individuals' clinical status on their general health, well-being, employment status
- Support patients to set their own goals and be confident in their approach to self-management where appropriate.
Evidence, Research, and Development
- Develop relationships and a collaborative working approach across the PCN supporting the integration of pathways in primary care
- Work as part of an MDT in a patient facing role, using your expert knowledge of dietetics, to create stronger links for dietetic services through clinical leadership, teaching and evaluation skills
- Support research and audit programmes to evaluate and improve the effectiveness of our service
- Streamline the pathway of care by providing a responsive service so that patients receive timely access to care
Leadership
- Lead, manage and contribute to service delivery
- Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision and training
- Communicate effectively and appropriately, with patients and carers, complex and sensitive information regarding diagnosis, pathology, prognosis and treatment choices supporting personalised care
Facilitating learning
- Provide feedback and support to other PCN clinical team members on appropriate referral criteria
- Critically reflect on own practice and continue to develop your skills.
Key skills and attributes
- Ability to work under pressure in a fast-paced and changing environment
- Strong clinical problem-solving and analytical skills, including ability to identify when to refer a patient to another service or for diagnostics
- Ability to critically reflect on your own professional developmental needs, and is motivated to progress your clinical development (with support)
- Strong communication and interpersonal skills, with an ability to work cohesively with a wider team
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Office skills including the use of IT programmes, databases and other modern/tech based ways of working and collaborating
Person Specification
Qualifications
Essential
- Fully HCPC and BDA registered practicing Dietitian
- Minimum 3 years of clinical experience in dietetics
- An up-to-date understanding of Health Education Englands Roadmap to Practice
Desirable
- Completion of some level 7 MSc learning
- Previous clinical experience of first contact triage clinical work; even if in the private sector or freelance
- Previous experience of using EMIS / SystmOne
Experience
Desirable
- Experience with working with individuals with Type 2 Diabetes
- Experience with working with frail and elderly patients or in care homes
- Experience in weight management
Person Specification
Qualifications
Essential
- Fully HCPC and BDA registered practicing Dietitian
- Minimum 3 years of clinical experience in dietetics
- An up-to-date understanding of Health Education Englands Roadmap to Practice
Desirable
- Completion of some level 7 MSc learning
- Previous clinical experience of first contact triage clinical work; even if in the private sector or freelance
- Previous experience of using EMIS / SystmOne
Experience
Desirable
- Experience with working with individuals with Type 2 Diabetes
- Experience with working with frail and elderly patients or in care homes
- Experience in weight management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Dietitians
Address
Doctors Surgery
39 Ashfield Road
Fordhouses
WOLVERHAMPTON
WV10 6QX
United Kingdom
Employer's website
https://www.primarycaredietitians.co.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Dietitians
Address
Doctors Surgery
39 Ashfield Road
Fordhouses
WOLVERHAMPTON
WV10 6QX
United Kingdom
Employer's website
https://www.primarycaredietitians.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2368969
Job summary
Are you organised, welcoming and confident working in a busy environment? We are expanding our Primary Care administrative team to support our Primary Care and Urgent Care services across our Hill Crest and Worcestershire Royal Hospital sites.
This is an excellent opportunity for someone with reception, customer-service or administrative experience who would like flexible work while contributing to patient care. Previous healthcare experience would be helpful, but it is not essential. What matters most is that you are professional, accurate, compassionate and willing to learn.
This is a fixed-term opportunity for six months, with the possibility of extension. Applications are welcomed from candidates seeking either full-time or part-time hours. Applicants do not need to be available for every shift; however, they must be able to commit to agreed shifts on a regular weekly basis.
The available shifts are as follows:
- Monday, 09:30 to 16:00
- Monday, 15:30 to 22:00
- Tuesday, 09:30 to 16:00
- Tuesday, 15:30 to 22:00
- Wednesday, 09:30 to 16:00
- Wednesday, 15:30 to 22:00
- Thursday, 09:30 to 16:00
- Thursday, 15:30 to 22:00
- Friday, 09:30 to 16:00
- Friday, 15:30 to 22:00
- Saturday, 09:30 to 16:00
- Saturday, 15:30 to 22:00
- Sunday, 09:30 to 16:00
- Sunday, 15:30 to 22:00
Main duties of the job
As a Primary Care Administrator, you will provide essential reception and administrative support to patients, clinicians and operational teams. You may work across a variety of services, including:
- urgent and same-day Primary Care services;
- Primary Care assessment or streaming units;
- enhanced-access services;
- evening and weekend clinics;
- vaccination and screening programmes;
- community and outreach clinics;
- health-inequality initiatives;
- long-term-condition programmes; and
- new Primary Care pilots and service developments.
Your responsibilities may include:
- welcoming patients and providing a professional reception service;
- confirming patient details and completing registration processes;
- using EMIS and other approved clinical or administrative systems;
- managing telephone and face-to-face enquiries;
- supporting safe and efficient patient flow;
- keeping clinicians informed about arrivals, delays and waiting patients;
- reconciling expected referrals against patients who arrive;
- escalating concerns about long waits, capacity, non-arrivals or patient welfare;
- preparing reception areas and completing opening and closing checks;
- maintaining accurate activity logs, trackers and service data;
- handling documents and confidential information securely;
- following system-downtime and business-continuity procedures;
- supporting patients who require reasonable adjustments or communication assistance; and
- reporting incidents, near misses and operational concerns through the appropriate process.
About us
Vertis Health is a federation of general practices delivering high-quality NHS services across Worcestershire. We were founded by local primary care clinicians and are owned by the practices we serve. As a purpose-led limited company, the money we generate is reinvested into the local healthcare economy, helping to strengthen services, support innovation and improve patient care.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£12.71 to £13.52 an hour
Contract
Locum
Duration
1 days
Working pattern
Part-time
Reference number
B0158-26-0126
Job locations
Vertis Health
Alexandra Hospital
Woodrow Drive
Redditch
B98 7UB
United Kingdom
Job description
Job responsibilities
The Primary Care Administrator will provide flexible administrative and reception support across a range of Primary Care services, pilots and improvement initiatives.
The postholder will help services operate safely, efficiently and professionally by welcoming patients, completing accurate registrations, maintaining clinical-system records, supporting patient flow, responding to enquiries, and completing service-specific opening, closing and administrative procedures.
Assignments may include urgent and same-day Primary Care services, Primary Care streaming or assessment units, enhanced-access services, outreach clinics, vaccination or screening programmes, long-term-condition initiatives, health-inequality projects, and other short- or medium-term Primary Care developments.
Bank staff will only be deployed to assignments for which they have completed the required induction, systems training and competency checks.
Main duties and responsibilities
1. Reception and patient support
- Provide a professional, courteous and inclusive reception service.
- Welcome patients and confirm their identity using approved procedures.
- Register and arrive patients accurately on the relevant clinical or administrative system.
- Explain service processes, expected next steps and approximate waiting arrangements without offering clinical advice.
- Provide clear directions and practical assistance, including support with accessible routes and reasonable adjustments.
- Maintain awareness of the waiting area and promptly escalate concerns about patient safety, behaviour, capacity or deterioration.
- Support patients who require interpreters, communication assistance or other reasonable adjustments in line with local procedures.
- Manage telephone and face-to-face enquiries appropriately.
- Protect patient privacy and maintain confidentiality at all times.
- Respond appropriately to distressed, frustrated or challenging individuals, seeking support where necessary.
2. Patient flow and service coordination
- Support the orderly movement of patients through the service.
- Work closely with clinicians and HCAs to maintain accurate information about arrivals, waiting patients, capacity and outstanding actions.
- Ensure patients are not marked as received, transferred or discharged until the relevant service process has been completed.
- Reconcile referrals, expected arrivals and actual attendances where required.
- Escalate non-arrivals, long waits, incomplete patient journeys and discrepancies in accordance with the relevant pathway.
- Support handovers between services, locations and shifts.
- Apply the agreed procedure when the service reaches capacity or must temporarily restrict access.
- Avoid providing clinical prioritisation or advice unless this forms part of a separately trained and authorised role.
3. Clinical-system and information management
- Use authorised clinical and administrative systems, which may include EMIS, Surgery Connect, Docman, Microsoft 365 and other approved platforms.
- Enter information accurately, contemporaneously and in accordance with local procedures.
- Check patient demographics and contact information using approved identity-verification processes.
- Scan, upload, print and securely handle documents where required.
- Process messages, tasks and referrals within the defined scope of the assignment.
- Maintain accurate logs, trackers and service datasets.
- Follow system downtime and business-continuity arrangements.
- Report system, connectivity, printing or telephony problems promptly.
- Securely shut down or lock equipment and accounts at the end of use.
- Never share passwords, smartcards, access credentials or unauthorised patient information.
4. General administration
- Prepare reception areas, forms, patient information and administrative equipment before a session.
- Complete assignment-specific opening and closing checklists.
- Maintain approved paper and electronic records.
- Support the preparation of appointment lists, clinic documentation and patient communications.
- Record service activity, delays, cancellations and operational issues.
- Assist with basic stock monitoring for stationery, forms and reception supplies.
- Support the collation of patient feedback and service-evaluation information.
- Participate in administrative audits and quality-improvement exercises.
- Undertake other administrative duties appropriate to the role and assignment.
5. Safety, escalation and incident management
- Understand the emergency, fire, security and evacuation arrangements for each assigned site.
- Escalate immediately if a patient appears unwell or deteriorates; the administrator must not make a clinical assessment.
- Know how to summon clinical assistance and emergency support.
- Follow local procedures for aggressive behaviour, personal safety, lone working and controlled access.
- Report incidents, near misses, complaints, information-governance concerns and equipment failures.
- Maintain accurate incident and activity logs when directed.
- Participate appropriately in emergency or downtime exercises.
- Never work outside the defined scope of the role or continue an unsafe process without escalation.
6. Safeguarding, equality and confidentiality
- Recognise potential safeguarding concerns and report them immediately through the appropriate route.
- Complete required safeguarding training for adults and children.
- Maintain confidentiality in accordance with data-protection, information-governance and organisational requirements.
- Treat all patients, carers and colleagues fairly, respectfully and with dignity.
- Support reasonable adjustments and accessible communication.
- Work in a culturally sensitive and non-discriminatory manner.
- Only access patient information required to undertake the assigned duties.
7. Bank working requirements
- Keep availability and contact details up to date on the relevant bank or rostering system.
- Accept only shifts that the postholder can safely and reliably attend.
- Arrive punctually and complete the full booked shift unless formally released.
- Review assignment information before attending.
- Work across different locations and services, subject to competency and access requirements.
- Complete local induction before undertaking duties at a new site.
- Maintain all mandatory training, identification and system-access requirements.
- Notify the bank promptly of sickness, delay or inability to attend.
- Comply with local dress, identification and infection-prevention requirements.
- Understand that the availability of bank shifts will vary according to service demand.
Job description
Job responsibilities
The Primary Care Administrator will provide flexible administrative and reception support across a range of Primary Care services, pilots and improvement initiatives.
The postholder will help services operate safely, efficiently and professionally by welcoming patients, completing accurate registrations, maintaining clinical-system records, supporting patient flow, responding to enquiries, and completing service-specific opening, closing and administrative procedures.
Assignments may include urgent and same-day Primary Care services, Primary Care streaming or assessment units, enhanced-access services, outreach clinics, vaccination or screening programmes, long-term-condition initiatives, health-inequality projects, and other short- or medium-term Primary Care developments.
Bank staff will only be deployed to assignments for which they have completed the required induction, systems training and competency checks.
Main duties and responsibilities
1. Reception and patient support
- Provide a professional, courteous and inclusive reception service.
- Welcome patients and confirm their identity using approved procedures.
- Register and arrive patients accurately on the relevant clinical or administrative system.
- Explain service processes, expected next steps and approximate waiting arrangements without offering clinical advice.
- Provide clear directions and practical assistance, including support with accessible routes and reasonable adjustments.
- Maintain awareness of the waiting area and promptly escalate concerns about patient safety, behaviour, capacity or deterioration.
- Support patients who require interpreters, communication assistance or other reasonable adjustments in line with local procedures.
- Manage telephone and face-to-face enquiries appropriately.
- Protect patient privacy and maintain confidentiality at all times.
- Respond appropriately to distressed, frustrated or challenging individuals, seeking support where necessary.
2. Patient flow and service coordination
- Support the orderly movement of patients through the service.
- Work closely with clinicians and HCAs to maintain accurate information about arrivals, waiting patients, capacity and outstanding actions.
- Ensure patients are not marked as received, transferred or discharged until the relevant service process has been completed.
- Reconcile referrals, expected arrivals and actual attendances where required.
- Escalate non-arrivals, long waits, incomplete patient journeys and discrepancies in accordance with the relevant pathway.
- Support handovers between services, locations and shifts.
- Apply the agreed procedure when the service reaches capacity or must temporarily restrict access.
- Avoid providing clinical prioritisation or advice unless this forms part of a separately trained and authorised role.
3. Clinical-system and information management
- Use authorised clinical and administrative systems, which may include EMIS, Surgery Connect, Docman, Microsoft 365 and other approved platforms.
- Enter information accurately, contemporaneously and in accordance with local procedures.
- Check patient demographics and contact information using approved identity-verification processes.
- Scan, upload, print and securely handle documents where required.
- Process messages, tasks and referrals within the defined scope of the assignment.
- Maintain accurate logs, trackers and service datasets.
- Follow system downtime and business-continuity arrangements.
- Report system, connectivity, printing or telephony problems promptly.
- Securely shut down or lock equipment and accounts at the end of use.
- Never share passwords, smartcards, access credentials or unauthorised patient information.
4. General administration
- Prepare reception areas, forms, patient information and administrative equipment before a session.
- Complete assignment-specific opening and closing checklists.
- Maintain approved paper and electronic records.
- Support the preparation of appointment lists, clinic documentation and patient communications.
- Record service activity, delays, cancellations and operational issues.
- Assist with basic stock monitoring for stationery, forms and reception supplies.
- Support the collation of patient feedback and service-evaluation information.
- Participate in administrative audits and quality-improvement exercises.
- Undertake other administrative duties appropriate to the role and assignment.
5. Safety, escalation and incident management
- Understand the emergency, fire, security and evacuation arrangements for each assigned site.
- Escalate immediately if a patient appears unwell or deteriorates; the administrator must not make a clinical assessment.
- Know how to summon clinical assistance and emergency support.
- Follow local procedures for aggressive behaviour, personal safety, lone working and controlled access.
- Report incidents, near misses, complaints, information-governance concerns and equipment failures.
- Maintain accurate incident and activity logs when directed.
- Participate appropriately in emergency or downtime exercises.
- Never work outside the defined scope of the role or continue an unsafe process without escalation.
6. Safeguarding, equality and confidentiality
- Recognise potential safeguarding concerns and report them immediately through the appropriate route.
- Complete required safeguarding training for adults and children.
- Maintain confidentiality in accordance with data-protection, information-governance and organisational requirements.
- Treat all patients, carers and colleagues fairly, respectfully and with dignity.
- Support reasonable adjustments and accessible communication.
- Work in a culturally sensitive and non-discriminatory manner.
- Only access patient information required to undertake the assigned duties.
7. Bank working requirements
- Keep availability and contact details up to date on the relevant bank or rostering system.
- Accept only shifts that the postholder can safely and reliably attend.
- Arrive punctually and complete the full booked shift unless formally released.
- Review assignment information before attending.
- Work across different locations and services, subject to competency and access requirements.
- Complete local induction before undertaking duties at a new site.
- Maintain all mandatory training, identification and system-access requirements.
- Notify the bank promptly of sickness, delay or inability to attend.
- Comply with local dress, identification and infection-prevention requirements.
- Understand that the availability of bank shifts will vary according to service demand.
Person Specification
Skills and Attributes
Essential
- Clear and professional verbal and written communication.
- Accurate data-entry and record-keeping skills.
- Calm, organised and courteous approach.
- Ability to follow procedures and escalation routes.
- Ability to recognise when support is required.
- Ability to work independently while remaining part of a wider team.
- Reliability, punctuality and flexibility.
- Ability to maintain appropriate professional boundaries.
- Confidence in learning new systems and local processes.
- Ability to communicate with people who have differing needs.
- Willingness and ability to travel between service locations where required.
Qualifications
Essential
- Good general standard of education, including literacy and numeracy.
- Ability to use computers, email and standard office applications.
- Understanding of confidentiality and the importance of accurate record keeping.
- Awareness of equality, dignity and respectful patient service.
- Willingness to complete all required mandatory and assignment-specific training.
Desirable
- Customer-service, business-administration or healthcare-administration qualification.
- Previous training in EMIS or another Primary Care clinical system.
- Knowledge of Primary Care, urgent care or NHS administrative processes.
- Understanding of information governance, safeguarding and incident reporting.
- Knowledge of accessible communication and reasonable adjustments.
Experience
Essential
- Experience in a reception, customer-service, call-handling or administrative role.
- Experience of managing competing priorities in a busy environment. Experience of handling sensitive or confidential information.
- Experience of working effectively as part of a team.
Desirable
- Previous experience in a GP practice, Primary Care service, community service, urgent-care setting or hospital.
- Experience of EMIS, Docman, Surgery Connect or another healthcare system.
- Experience of supporting clinics, patient flow or appointment services.
- Experience of flexible, temporary or bank working.
- Experience of working across multiple sites or service models.
Person Specification
Skills and Attributes
Essential
- Clear and professional verbal and written communication.
- Accurate data-entry and record-keeping skills.
- Calm, organised and courteous approach.
- Ability to follow procedures and escalation routes.
- Ability to recognise when support is required.
- Ability to work independently while remaining part of a wider team.
- Reliability, punctuality and flexibility.
- Ability to maintain appropriate professional boundaries.
- Confidence in learning new systems and local processes.
- Ability to communicate with people who have differing needs.
- Willingness and ability to travel between service locations where required.
Qualifications
Essential
- Good general standard of education, including literacy and numeracy.
- Ability to use computers, email and standard office applications.
- Understanding of confidentiality and the importance of accurate record keeping.
- Awareness of equality, dignity and respectful patient service.
- Willingness to complete all required mandatory and assignment-specific training.
Desirable
- Customer-service, business-administration or healthcare-administration qualification.
- Previous training in EMIS or another Primary Care clinical system.
- Knowledge of Primary Care, urgent care or NHS administrative processes.
- Understanding of information governance, safeguarding and incident reporting.
- Knowledge of accessible communication and reasonable adjustments.
Experience
Essential
- Experience in a reception, customer-service, call-handling or administrative role.
- Experience of managing competing priorities in a busy environment. Experience of handling sensitive or confidential information.
- Experience of working effectively as part of a team.
Desirable
- Previous experience in a GP practice, Primary Care service, community service, urgent-care setting or hospital.
- Experience of EMIS, Docman, Surgery Connect or another healthcare system.
- Experience of supporting clinics, patient flow or appointment services.
- Experience of flexible, temporary or bank working.
- Experience of working across multiple sites or service models.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vertis Health
Address
Vertis Health
Alexandra Hospital
Woodrow Drive
Redditch
B98 7UB
United Kingdom
Employer's website
https://www.vertishealth.org.uk/ (Opens in a new tab)
Employer details
Employer name
Vertis Health
Address
Vertis Health
Alexandra Hospital
Woodrow Drive
Redditch
B98 7UB
United Kingdom
Employer's website
https://www.vertishealth.org.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 2368958
Job summary
Due to staff changes we are looking for a hardworking and enthusiastic Health Care Assistant to join our team. The ideal candidate will be an experienced Health Care Assistant in a GP Practice or similar community setting. We offer a stable working pattern, usually over Monday to Friday with a late finish of 8.30pm on Thursday evening.
We are looking for longer shifts to cover Mondays, Wednesdays and Thursday (with a 2030 finish time).
You will work with an established nursing team of our Lead Nurse / ANP and 2 Prescribing Nurses, a Long Term Conditions Practice Nurse a Treatment Room Nurse, an Assistant Practitioner and a Health Care Assistant in our modern purpose-built GP Practice.
This role is subject to an Enhanced DBS check. Access to your own transport is required to enable you to carry out home visits.
We welcome applications from individuals with a strong work ethic and a willingness to be flexible to meet the needs of our patients and wider team.
Salary dependant on skills and experience.
Main duties of the job
You will enjoy working independently as well as part of a team, have good communication skills, want to learn and adapt with changes in the role and be able to work under pressure. Main duties include phlebotomy, INR monitoring, health checks for patients prior to Long Term Condition reviews, ECGs, infection prevention, visiting patients in their own home and assisting GP led contraceptive and minor surgery clinics.
About us
We are a team of 5 GP Partners and 4 salaried GPs, a great nursing and admin team, and a supportive management team. We have daily clinical meeting time which allows time for informal gathering and teambuilding.
When you join us as a salaried GP you will have the benefit of your own patient list, fair allocation of work and 15 minute routine appointments.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£13.62 to £14.45 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0851-26-0005
Job locations
Gillinggate
Kendal
Cumbria
LA9 4JE
United Kingdom
Job description
Job responsibilities
- Assist in and perform routine tasks related to patient care as directed by GPs and nursing staff, within the boundaries of clinical protocols
- Maintain Infection Prevention and Control standards including cleaning of equipment and clinical areas
- Maintain stock in GP rooms, rotating stock as required to avoid waste
- Prepare and maintain environment and equipment before during and after patient care such as during the performance of minor operations
- Vaccine/cold chain storage including fridge temperature monitoring recording and download of data for audit purposes
- Phlebotomy
- Chaperone patients and clinicians as required
- Raise awareness of health and well-being
- Assist in the assessment and surveillance of patient health and wellbeing including those with long term conditions
- Processing of urine samples
- ECG monitoring
- Vaccinations such as influenza, shingles, pneumonia and vitamin B12 for eligible patients under PSD
- Safe disposal of clinical waste in accordance with infection prevention and control
- Maintain accurate records
- Assist in audit, CQC compliance, QOF etc
Job description
Job responsibilities
- Assist in and perform routine tasks related to patient care as directed by GPs and nursing staff, within the boundaries of clinical protocols
- Maintain Infection Prevention and Control standards including cleaning of equipment and clinical areas
- Maintain stock in GP rooms, rotating stock as required to avoid waste
- Prepare and maintain environment and equipment before during and after patient care such as during the performance of minor operations
- Vaccine/cold chain storage including fridge temperature monitoring recording and download of data for audit purposes
- Phlebotomy
- Chaperone patients and clinicians as required
- Raise awareness of health and well-being
- Assist in the assessment and surveillance of patient health and wellbeing including those with long term conditions
- Processing of urine samples
- ECG monitoring
- Vaccinations such as influenza, shingles, pneumonia and vitamin B12 for eligible patients under PSD
- Safe disposal of clinical waste in accordance with infection prevention and control
- Maintain accurate records
- Assist in audit, CQC compliance, QOF etc
Person Specification
Qualifications
Essential
- Phlebotomy or willingness to train
- Flexible and adaptable
- Confidentiality
- Effective communication and interpersonal skills
- Understanding of personal boundaries, autonomy and accountability
- Awareness of the impact and implications of decisions and activities on patients
- Awareness of personal development needs, actively pursuing self-development to improve effectiveness
- Professional approach
Desirable
- NVQ 3 in Health and Social Care OR HCA Care Certificate
- General Practice or NHS community experience
- Knowledge of infection control or an interest to develop in this area
- CQC Standards
- Simple Dressings or interest to develop in this area
- Removal of stitches/staples or an interest to develop in this area
Person Specification
Qualifications
Essential
- Phlebotomy or willingness to train
- Flexible and adaptable
- Confidentiality
- Effective communication and interpersonal skills
- Understanding of personal boundaries, autonomy and accountability
- Awareness of the impact and implications of decisions and activities on patients
- Awareness of personal development needs, actively pursuing self-development to improve effectiveness
- Professional approach
Desirable
- NVQ 3 in Health and Social Care OR HCA Care Certificate
- General Practice or NHS community experience
- Knowledge of infection control or an interest to develop in this area
- CQC Standards
- Simple Dressings or interest to develop in this area
- Removal of stitches/staples or an interest to develop in this area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
CAPTAIN FRENCH SURGERY
Address
Gillinggate
Kendal
Cumbria
LA9 4JE
United Kingdom
Employer's website
https://www.captainfrenchsurgery.org.uk/ (Opens in a new tab)
Employer details
Employer name
CAPTAIN FRENCH SURGERY
Address
Gillinggate
Kendal
Cumbria
LA9 4JE
United Kingdom
Employer's website
https://www.captainfrenchsurgery.org.uk/ (Opens in a new tab)
Apply Now
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Deputy Operations Manager
Stockbridge Village Medical Centre View all jobs
Posted 1 month(s) ago
Reference: 2368931
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
Would you like to be part of a team with a real community feel which offers professional patient medical services? Stockbridge Village Medical Centre is a well-established practice with a great team spirit. Our practice population is just over 8300.
We are looking to appoint a full time Deputy Operations Manager to join our established senior management team on a permanent contract. Experience with EMIS and primary care is essential. No applications without GP Surgery experience and EMIS knowledge will be considered. Salary dependent on experience.
This is a full-time position for 37.5 hours per week, to be worked over a minimum of 4 or 5 days and must be able to work one late night per week. Flexibility is essential. Strong leadership skills is a must for this busy and demanding role.
We are a very dynamic, evolving and supportive training practice. Our aim is to deliver modern primary care with the traditional feel of general practice.
We hold regular team outings for socialising, involving a range of activities funded by the Practice
Main duties of the job
We are seeking a proactive and organised Deputy Operations Manager to join our busy GP surgery. This is a pivotal role at the heart of our practice, ensuring the smooth day-to-day running of the reception team and delivering an excellent standard of service to our patients.
As Deputy Practice Operations Manager, you will be responsible for supervising and supporting a team of receptionists and admin team, managing workflows, and helping to ensure that all patient interactions, whether face-to-face, by phone, or online, are handled professionally and efficiently.
You'll work closely with the practice management team and clinical staff to help maintain a positive, patient-focused environment.
This is a great opportunity for someone with proven leadership experience in a healthcare setting who is looking to make a meaningful impact within a supportive and dedicated primary care team.
About us
Stockbridge Village Medical Centre is a friendly Knowsley based training practice looking for a full time Deputy Operations Manager.
We are 20mins from Liverpool city centre with good motorway links; some of our staff commute from Warrington, Wirral, Southport and Manchester.
Our team consists of 3 GP partners who are supported by a Business Manager, Practice Operations Manager, Reception Manager, Team Leader, 4 Salaried GPs, GP trainees, 2 Advanced Nurse Practitioner, 2 Practice Nurses, 1 Nurse Associate, 1 prescribing pharmacist and PCN ARRS staff.
We are part of Central and South Knowsley PCN. We consult using Emis web and currently view documents via the Docman system. We have good QOF achievement and offer many specialist services.
Our practice is very patient centred and has good relationships with the patients many of whom we have known for generations.
We are a good team who are working hard to modernise the practice. The team all have a good sense of humour.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£29,250 to £31,200 a year Depending on Experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2968-26-0006
Job locations
Leachcroft
Waterpark Drive
Liverpool
L28 3QA
United Kingdom
Job description
Job responsibilities
Team and Personnel Management
- Assistant to Practice Operations Manager
- Working with the Management Team, plan and co-ordinate the recruitment, induction and training of new staff.
- To assist in the preparation of a work rota for the doctors and arrange locum cover when necessary.
- To be responsible for the organisation of the reception staff rota, manage Annual leave requests, ensuring adequate cover during periods of staff sickness or leave during all opening hours.
- To ensure that all practice staff are aware of the need for confidentiality, both of patient and practice information.
- Evaluating, organising and overseeing the staff induction programme.
- Working with the Reception Manager/Team Leaders to Line managing the administrative team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.
- Recruitment, induction and training of new administrative staff and locum cover
- Practice statistics and feedback collection/analysing data
- Oversee and organise the workload in reception
- Arrange, attend and minute administrative staff meetings
Information Technology
- Registrations (alongside Reception Management/Team Leaders)
- Workflow Management
- Training and development of administrative staff
- Lead IT alongside the Management Team.
- Medical Report and Non-NHS Work Management
- Have full understanding of appointment system
- Have a working knowledge of all software and hardware
- Train staff in use of practice systems
- Reviewing and updating clinical templates ensuring they relate to current practice
- Ensure communication systems are running smoothly, clinicians, reception and administration staff are kept fully informed of changes in procedures
- Assist with production and upkeep of practice standard operating procedures
- Act as a central source of information
Operations & Compliance
- Supporting the practice operations manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Working as part of the Senior Leadership team, provide leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
- Overseeing systems to ensure compliance with CQC regulations and standards
- Brief Practice and Business Manager on performance levels, advising actions to ensure high achievement across all areas
- Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
- Develop and implement streamlined administrative procedures to enhance efficiency and productivity.
- Utilise phone systems for efficient communication and coordination.
- Manage office supplies, equipment maintenance, and facilities to support daily clinic operations.
- Ensure accurate record-keeping and data management, including patient records and administrative documents.
- Alongside the Team Leaders, oversee all reception duties, including patient check-ins, appointment bookings, repeat prescription requests, external / internal emails and handling general enquiries.
- Ensure that reception processes are carried out efficiently and consistently, with a strong focus on patient confidentiality and excellent customer service.
- Deal with verbal complaints or concerns in a calm, professional manner. Handle patient complaints or difficult situations with sensitivity and professionalism, escalating to the Practice Manager where appropriate.
- Act as the main point of contact between the reception team and the wider practice team, including GPs, nurses, and management.
- Liaise with external services such as pharmacies, community care teams, and secondary care providers where appropriate.
- Support the Business Manager and Practice Manager in maintaining compliance with policies, procedures, and CQC standards.
- Identify learning and development needs within the team and help arrange appropriate training opportunities.
- Alongside the Reception Manager / Team Leader, Lead, supervise, and support the reception team on a day-to-day basis.
- Encourage a positive, professional, and cohesive team culture.
- Monitor workload and workflows to ensure efficiency and equitable task distribution.
- Ensure that reception processes are consistent, secure, and compliant with data protection and confidentiality guidelines.
- Assist the Management team with administrative tasks, audits, and reporting.
Reception Management:
- Where appropriate, deputise for the Reception Manager
- Along with the Leadership team, supervise reception staff to ensure a welcoming and efficient front desk environment.
- Address any issues or concerns raised by patients or visitors in a timely and professional manner.
- Identify areas for improvement in reception services and recommend or implement changes.
Job description
Job responsibilities
Team and Personnel Management
- Assistant to Practice Operations Manager
- Working with the Management Team, plan and co-ordinate the recruitment, induction and training of new staff.
- To assist in the preparation of a work rota for the doctors and arrange locum cover when necessary.
- To be responsible for the organisation of the reception staff rota, manage Annual leave requests, ensuring adequate cover during periods of staff sickness or leave during all opening hours.
- To ensure that all practice staff are aware of the need for confidentiality, both of patient and practice information.
- Evaluating, organising and overseeing the staff induction programme.
- Working with the Reception Manager/Team Leaders to Line managing the administrative team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.
- Recruitment, induction and training of new administrative staff and locum cover
- Practice statistics and feedback collection/analysing data
- Oversee and organise the workload in reception
- Arrange, attend and minute administrative staff meetings
Information Technology
- Registrations (alongside Reception Management/Team Leaders)
- Workflow Management
- Training and development of administrative staff
- Lead IT alongside the Management Team.
- Medical Report and Non-NHS Work Management
- Have full understanding of appointment system
- Have a working knowledge of all software and hardware
- Train staff in use of practice systems
- Reviewing and updating clinical templates ensuring they relate to current practice
- Ensure communication systems are running smoothly, clinicians, reception and administration staff are kept fully informed of changes in procedures
- Assist with production and upkeep of practice standard operating procedures
- Act as a central source of information
Operations & Compliance
- Supporting the practice operations manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Working as part of the Senior Leadership team, provide leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
- Overseeing systems to ensure compliance with CQC regulations and standards
- Brief Practice and Business Manager on performance levels, advising actions to ensure high achievement across all areas
- Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
- Develop and implement streamlined administrative procedures to enhance efficiency and productivity.
- Utilise phone systems for efficient communication and coordination.
- Manage office supplies, equipment maintenance, and facilities to support daily clinic operations.
- Ensure accurate record-keeping and data management, including patient records and administrative documents.
- Alongside the Team Leaders, oversee all reception duties, including patient check-ins, appointment bookings, repeat prescription requests, external / internal emails and handling general enquiries.
- Ensure that reception processes are carried out efficiently and consistently, with a strong focus on patient confidentiality and excellent customer service.
- Deal with verbal complaints or concerns in a calm, professional manner. Handle patient complaints or difficult situations with sensitivity and professionalism, escalating to the Practice Manager where appropriate.
- Act as the main point of contact between the reception team and the wider practice team, including GPs, nurses, and management.
- Liaise with external services such as pharmacies, community care teams, and secondary care providers where appropriate.
- Support the Business Manager and Practice Manager in maintaining compliance with policies, procedures, and CQC standards.
- Identify learning and development needs within the team and help arrange appropriate training opportunities.
- Alongside the Reception Manager / Team Leader, Lead, supervise, and support the reception team on a day-to-day basis.
- Encourage a positive, professional, and cohesive team culture.
- Monitor workload and workflows to ensure efficiency and equitable task distribution.
- Ensure that reception processes are consistent, secure, and compliant with data protection and confidentiality guidelines.
- Assist the Management team with administrative tasks, audits, and reporting.
Reception Management:
- Where appropriate, deputise for the Reception Manager
- Along with the Leadership team, supervise reception staff to ensure a welcoming and efficient front desk environment.
- Address any issues or concerns raised by patients or visitors in a timely and professional manner.
- Identify areas for improvement in reception services and recommend or implement changes.
Person Specification
Experience
Essential
- We are looking for an organised, confident and solutions-focused manager who can take ownership of operational challenges and bring people with them through change.
- Previous experience in an operations or Team Leader role in a GP surgery setting.
- Experience of managing and developing teams.
- Strong organisational and workload-management skills.
- Experience of monitoring performance.
- A good understanding of healthcare operational processes.
- Experience of improving systems and processes.
- Strong communication and interpersonal skills.
- The confidence to challenge constructively and make informed decisions.
- Excellent problem-solving and prioritisation skills.
- Strong IT and people management skills.
- An understanding of CQC, NHS contractual and healthcare governance requirements.
Person Specification
Experience
Essential
- We are looking for an organised, confident and solutions-focused manager who can take ownership of operational challenges and bring people with them through change.
- Previous experience in an operations or Team Leader role in a GP surgery setting.
- Experience of managing and developing teams.
- Strong organisational and workload-management skills.
- Experience of monitoring performance.
- A good understanding of healthcare operational processes.
- Experience of improving systems and processes.
- Strong communication and interpersonal skills.
- The confidence to challenge constructively and make informed decisions.
- Excellent problem-solving and prioritisation skills.
- Strong IT and people management skills.
- An understanding of CQC, NHS contractual and healthcare governance requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stockbridge Village Medical Centre
Address
Leachcroft
Waterpark Drive
Liverpool
L28 3QA
United Kingdom
Employer's website
https://www.stockbridgevillagehealthcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Stockbridge Village Medical Centre
Address
Leachcroft
Waterpark Drive
Liverpool
L28 3QA
United Kingdom
Employer's website
https://www.stockbridgevillagehealthcentre.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2368926
Job summary
Practice receptionist is a key role, fundamentally important to the safe and efficient delivery of primary healthcare for our patients. We are currently looking to increase our reception team. As a frontline post, you are an ambassador for St Georges and so excellent customer service and professionalism is essential. The role is varied and can be challenging at times, but rewarding.
You will work as part of a team of seven receptionists, and work closely with clinicians, and other practice colleagues.
You will be supported to cover all aspects of the role, including front desk advice and direction, call-handling, appointment booking, using SystmOne clinical system, filing, and chaperone support.
Main duties of the job
The post-holder is expected to:
- Project a positive, professional and friendly image to patients and visitors.
- Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Assist patients and visitors contacting the practice in person, by phone, or by electronic means, to access the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Use SystmOne clinical system to book appointments and communicate with patients and colleagues.
- Support the practice to file and manage documentation, assist with responses to requests for medical information.
- Support advance bookings for patients with long-term conditions (eg recall letters and phone calls).
- Provide general assistance to the practice team.
- Offer chaperone support for patient appointments.
About us
St Georges is a successful and thriving medium-sized rural GP Practice with 12,800 patients, based in a modern purpose-built building.
We are rated as Good with Outstanding features by CQC and rated 5-stars by our patients on NHS Choices. We are committed to excellent patient care, family-friendly working, and staff development.
We are an accredited GP-training Practice, and encouraging learning and development for all our staff is part of our ethos.
We have a strong clinical team of four HCAs, five Practice Nurses, five Nurse Prescribers, and seven GPs, who are supported by experienced administration, dispensary and management teams. One of our GP Partners is the Clinical Director of the local Primary Care Network.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2247-26-0005
Job locations
2a Parsons Lane
Littleport
Cambridgeshire
CB6 1JU
United Kingdom
Job description
Job responsibilities
Front desk reception duties
- Assist patients and visitors contacting the practice in person to access the appropriate service or healthcare professional in a courteous, professional and effective way.
- Consider alternative communication methods where patients and visitors require.
- Provide information and advice to patients and visitors.
- Ensure walk-in patients receive timely and appropriate care.
- Ensure visitors sign-in and out.
- Alert colleagues to problems.
- Check patients do not have Covid symptoms.
Telephone call handling duties
- Assist patients and visitors contacting the by phone, or by electronic means, to access the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Book patients with appropriate clinician depending on the clinical need.
- Contact patients with follow up advice or test results or booking information.
Patient advice
- Offer patients information and sign posting to additional healthcare services.
- Support advance bookings for patients with long-term conditions (eg recall letters and phone calls).
Clinical system usage
- Use SystmOne clinical system to book appointments and communicate with patients and colleagues in a timely and professional manner.
- Record actions in patient notes as and when appropriate.
Scanning / filing duties
Support the practice to file and manage documentation, assist with responses to requests for medical information from patients and third-parties.
Chaperone duties
When requested by patients or clinicians, offer chaperone support for consultations.
Team working
Work as part of a team to manage the Practice administration functions, communicating professionally and in good time.
Site duties
- Keeping waiting room information up to date.
- Inform colleagues of any problems with the site.
- Support the opening and closing of the Practice.
- Work to keep the practice site and its contents secure, including security of patient information.
- Support infection control cleaning when required.
General
- Project a positive, professional and friendly image to patients and visitors.
- Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Provide general assistance to the practice team, including tidying work areas.
- Ensure fully aware of, and work in line with, all policies, procedures and practices at St Georges Medical Centre.
- Report any untoward incidents, significant events, confidentiality breaches and any other issues of quality and risk immediately to Practice Management.
- Communicate confidently and professionally over the telephone when dealing with patients, practice staff and partner organisations (other local pharmacies, hospitals, GP surgeries, suppliers and so on).
- Attend supervision sessions, training and mentoring as required.
- Ensure compliant with all mandatory training programmes, including fire safety, Health and Safety, infection control and basic life support.
- Effectively manage own time, workload and resources.
- Actively take part in own personal development, training, supervision and appraisal as advised by line manager.
- Cover for reception colleagues annual leave and sickness as required.
- To undertake any other necessary work as may be required and appropriate to maintain a high standard and efficient service.
- There may be restrictions on when you can take annual leave, depending on colleagues leave requests. However, we operate a fair-planning system of leave authorisation.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, including:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation, particularly the Equalities Act 2010 and UK employment legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
- St Georges will make Reasonable Adjustments to support the post-holder fulfil their role and duties.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carer(s), practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Breaching patient confidentiality is likely to be considered misconduct and may result in disciplinary action.
Safeguarding
As a member of St Georges Medical Centre team, the post-holder has an obligation to understand, and follow the policies, procedures and practices that keep patients safe from harm, including raising concerns where necessary.
As a safe employer, before being offered a contract, the recruiting manager will need to be satisfied with the outcome of all three of the following:
- The documentary evidence of identity, educational qualifications, and the right to work in UK.
- The results of an Enhanced Disclosure and Barring Service (DBS) report.
- The outcome of two verbal references from a current, and a previous, employer (or equivalent).
Probation period
The first six months of employment is considered a probationary period, during which time the period of notice of termination is reduced to four working weeks. After six months, an appraisal will be conducted to confirm suitability of the post-holder to continue in post. This appraisal will be led by the Reception Manager and Practice Manager.
Job description Job responsibilities Front desk reception duties Assist patients and visitors contacting the practice in person to access the appropriate service or healthcare professional in a courteous, professional and effective way. Consider alternative communication methods where patients and visitors require. Provide information and advice to patients and visitors. Ensure walk-in patients receive timely and appropriate care. Ensure visitors sign-in and out. Alert colleagues to problems. Check patients do not have Covid symptoms. Telephone call handling duties Assist patients and visitors contacting the by phone, or by electronic means, to access the appropriate service or healthcare professional in a courteous, efficient and effective way. Book patients with appropriate clinician depending on the clinical need. Contact patients with follow up advice or test results or booking information.Patient advice Offer patients information and sign posting to additional healthcare services. Support advance bookings for patients with long-term conditions (eg recall letters and phone calls).Clinical system usage Use SystmOne clinical system to book appointments and communicate with patients and colleagues in a timely and professional manner. Record actions in patient notes as and when appropriate.Scanning / filing dutiesSupport the practice to file and manage documentation, assist with responses to requests for medical information from patients and third-parties.Chaperone dutiesWhen requested by patients or clinicians, offer chaperone support for consultations.Team workingWork as part of a team to manage the Practice administration functions, communicating professionally and in good time.Site duties Keeping waiting room information up to date. Inform colleagues of any problems with the site. Support the opening and closing of the Practice. Work to keep the practice site and its contents secure, including security of patient information. Support infection control cleaning when required.General Project a positive, professional and friendly image to patients and visitors. Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues. Provide general assistance to the practice team, including tidying work areas. Ensure fully aware of, and work in line with, all policies, procedures and practices at St Georges Medical Centre. Report any untoward incidents, significant events, confidentiality breaches and any other issues of quality and risk immediately to Practice Management. Communicate confidently and professionally over the telephone when dealing with patients, practice staff and partner organisations (other local pharmacies, hospitals, GP surgeries, suppliers and so on). Attend supervision sessions, training and mentoring as required. Ensure compliant with all mandatory training programmes, including fire safety, Health and Safety, infection control and basic life support. Effectively manage own time, workload and resources. Actively take part in own personal development, training, supervision and appraisal as advised by line manager. Cover for reception colleagues annual leave and sickness as required. To undertake any other necessary work as may be required and appropriate to maintain a high standard and efficient service. There may be restrictions on when you can take annual leave, depending on colleagues leave requests. However, we operate a fair-planning system of leave authorisation.Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, including: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation, particularly the Equalities Act 2010 and UK employment legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. St Georges will make Reasonable Adjustments to support the post-holder fulfil their role and duties.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carer(s), practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Breaching patient confidentiality is likely to be considered misconduct and may result in disciplinary action.SafeguardingAs a member of St Georges Medical Centre team, the post-holder has an obligation to understand, and follow the policies, procedures and practices that keep patients safe from harm, including raising concerns where necessary.As a safe employer, before being offered a contract, the recruiting manager will need to be satisfied with the outcome of all three of the following: The documentary evidence of identity, educational qualifications, and the right to work in UK. The results of an Enhanced Disclosure and Barring Service (DBS) report. The outcome of two verbal references from a current, and a previous, employer (or equivalent).Probation period The first six months of employment is considered a probationary period, during which time the period of notice of termination is reduced to four working weeks. After six months, an appraisal will be conducted to confirm suitability of the post-holder to continue in post. This appraisal will be led by the Reception Manager and Practice Manager.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English and mathematics at grade C or above.
Desirable
- Higher level qualifications (e.g. A-Level maths).
- Evidence of relevant continuing professional development and training.
Experience
Essential
- Working in customer -facing role.
- Working to policies, guidelines and operating procedures.
- Good IT skills, especially ability to use email, Word and Excel.
Desirable
- Working in a GP surgery.
- Using a clinical system (e.g. EMIS, SystmOne)
- Excellent/advanced IT skills.
Personal skills and attributes
Essential
- Appreciative of the importance of patient confidentiality.
- Good communicator both verbal and written.
- Good customer service, and able to manage difficult or challenging patient situations.
- Well organised, diligent, and attentive to detail.
- Works well as part of a team.
- Self-motivated, able to prioritise and problem-solve.
- Adaptable to change.
- Resilient; ability to work under pressure and manage personal stress.
Desirable
- Excellent communicator.
- Excellent customer service.
Additional criteria
Essential
- Satisfactory enhanced DBS check.
- Two satisfactory employment references, one of which from current employer.
Desirable
- Good fit with the practice team.
- Ability to work flexibly, or additional hours when required to ensure delivery of an excellent service.
Person Specification Qualifications Essential GCSE (or equivalent) English and mathematics at grade C or above. Desirable Higher level qualifications (e.g. A-Level maths). Evidence of relevant continuing professional development and training. Experience Essential Working in customer -facing role. Working to policies, guidelines and operating procedures. Good IT skills, especially ability to use email, Word and Excel. Desirable Working in a GP surgery. Using a clinical system (e.g. EMIS, SystmOne) Excellent/advanced IT skills. Personal skills and attributes Essential Appreciative of the importance of patient confidentiality. Good communicator both verbal and written. Good customer service, and able to manage difficult or challenging patient situations. Well organised, diligent, and attentive to detail. Works well as part of a team. Self-motivated, able to prioritise and problem-solve. Adaptable to change. Resilient; ability to work under pressure and manage personal stress. Desirable Excellent communicator. Excellent customer service. Additional criteria Essential Satisfactory enhanced DBS check. Two satisfactory employment references, one of which from current employer. Desirable Good fit with the practice team. Ability to work flexibly, or additional hours when required to ensure delivery of an excellent service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
St George's Medical Centre
Address
2a Parsons Lane
Littleport
Cambridgeshire
CB6 1JU
United Kingdom
Employer's website
https://www.stgeorges-littleport.co.uk/ (Opens in a new tab)
Employer details
Employer name
St George's Medical Centre
Address
2a Parsons Lane
Littleport
Cambridgeshire
CB6 1JU
United Kingdom
Employer's website
https://www.stgeorges-littleport.co.uk/ (Opens in a new tab)
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