Job description

Job responsibilities

Main Duties & Responsibilities:

• Provide high-quality administrative support across a number of services within Coventry and Rugby GP Alliance.
• Handle queries from GP practices, other healthcare providers, healthcare professionals, patients and members of the public in a professional and courteous manner, resolving any issues, providing feedback and communicating effectively.
• Deal with difficult callers, handling any objection and feedbacks.
• Deal with general enquiries at Electric Wharf and direct to the relevant team member by answering calls made to the main line.
• Assisting with postal services e.g. using the franking machine, attending the post office and on occasion, delivering packs to patients homes.
• Monitor and action emails received into the shared mailboxes within the Services Support Centre.
• Monitor messages and calls received into the Services Support Centre shared admin phones.
• Build good working relationships with internal and external stakeholders.
• Assist with the recruitment of new staff members e.g. GPs wishing to join a service, arranging inductions, setting up new users etc.
• Ensure that shifts are advertised e.g. using Lantum for staff members to apply to within a timely manner.
• Ensure that applications for shifts are accepted and actioned within a timely manner.
• Set up clinics on clinical systems EMIS and update clinical systems and booking systems in the event of any staffing changes.
• Book and amend patient appointments/training sessions using clinical systems EMIS in a timely manner.
• Check patient consultations EMIS to ensure that requested actions are forwarded to the relevant GP Surgery as required.
• Ensure that all patient and service-related records are kept up to date e.g. patient logs, service logs with accurate information.
• Check patient appointments EMIS to ensure that any appointments booked or referrals received are appropriate for the clinician and the service.
• Ensuring that patient feedback is requested, in order to help review and evidence the performance of the services.
• Register patients within clinical systems.
• Support and train non-clinical staff on clinical systems e.g., EMIS as an when required.
• Attend any training sessions relating to the role e.g., on Lantum, EMIS and provide training to colleagues where possible.
• Attend all Service Support Centre team meetings, CRGPA staff briefings and any other meetings relevant to the role.
• Undertake regular stock checks and will be responsible for reordering or replenishing stock as and when required.
• Identify faults, delays and gaps in processes, ensuring learning is put in place to mitigate any future issues.
• Deal with any issues that arise from the shift debriefs, problem-solving and escalating to the team leader or manager if necessary.
• Maintain an excellent knowledge of, and adherence to, the operational procedures and policies.
• Comply with CRGPAs code of conduct and always maintain professionalism.
• Raise and report incidents, complaints and risks as appropriate and provide guidance to other staff members when an incident needs to be reported.
• Ensure all tasks, notifications, emails and phone messages are dealt with and responded to in a timely manner.
• Ensure good communication with all stakeholders.
• Ensure compliance with the General Data Protection Regulation GDPR and maintain confidentiality.
• Ensure that CRGPA is a safe and secure environment to work in e.g., by ensuring that the Head Quarters are locked and alarmed at the end of each day.
• Be willing to undertake a range of different shifts throughout the week, between 8am 8pm Monday Sunday in order to meet the needs of the business.

Person Specification

Experience

Essential

• Experience of providing comprehensive administrative support
• Excellent attention to detail and level of accuracy in all aspects of administration.
• Experience of working in the healthcare sector as an administrator.
• Experience of dealing with general enquiries from a range of stakeholders.
• Experience of working within policies, procedures, and guidelines
• Experience of working within a team and independently

Desirable

• Experience of dealing with governance processes is desirable
• Experience of DATIX is desirable
• Previous experience of clinical systems (EMIS) is desirable

Qualifications

Essential

• Educated to GCSE level or equivalent
• NVQ or equivalent experience in Administration
• Microsoft Excel skills to basic or intermediate
• Microsoft Word processing skills to intermediate or advanced level

Desirable

• Minute Taking training is desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry And Rugby GP Alliance

Address

1 The Boiler House, Electric Wharf

Sandy Lane

Coventry

CV1 4JU

United Kingdom

Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Conduct a nurse led clinic including the development of written protocols based on national standards, arranging investigations, reviewing results, diagnosing and referring back to a medical team as appropriate.

Demonstrate specialist skills and knowledge through expert evidence based nursing practice

Maintain a high level profile in the clinical area, acting as a role model for other health care professionals

Develop written protocols and operational policy to support the autonomous practice of a specialist nurse conducting nurse led clinics.

Develop a deep understanding and broad knowledge of colorectal cancer and apply to patient assessment

Participate in advanced communication skills while listening and talking to patients and their significant relationships.

Utilise other members of the MDT when appropriate to facilitate comprehensive holistic assessment and care to patients

To provide professional clinical leadership and expertise to other nursing staff.

Conduct periodic audits for reporting as required nationally and within the Trust

Person Specification

Education/Qualifications

Essential

• Registered Nurse Qualification
• Degree level Qualification
• Course relevant to colorectal cancer

Desirable

• Masters level

Experience

Essential

• Experience of working with patients with colorectal cancer
• Experience of working with other multidisciplinary members
• Autonomous working
• Experience of working with electronic patient records

Desirable

• Delivering educational seminars to other staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist in and perform routine tasks related to patient care as required. Such tasks may include

• Blood Pressure monitoring
• Baseline Tests e.g. BMIs, height, weight monitoring
• ECG recording
• HCA Diabetic check
• Urinalysis
• NHS health checks
• Suture removal

• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Assisting GPs and Nurses with minor surgery and coil fittings
• Ordering stock as and when required.
• Immunisations flu and B12
• Doppler
• Mental Illness Health Checks
• Wound care

Desirable skills leg ulcer care

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Record data in the required manner and to a high standard

Participate in audit where appropriate.

Person Specification

Experience

Essential

• Assist in and perform routine tasks related to patient care as required. Such tasks may include -
• - Blood Pressure monitoring
• - Baseline Tests e.g. BMIs, height, weight monitoring
• - ECG recording
• - HCA Diabetic check
• - Urinalysis
• - NHS health checks
• - Suture removal
• - Chaperoning and assisting patients where appropriate who are being examined by another clinician
• - Assisting GPs and Nurses with minor surgery and coil fittings
• - Ordering stock as and when required.
• - Immunisations flu/B12
• - Doppler
• - Mental Illness Health Checks
• - Wound care

Desirable

• Desirable skills
• - leg ulcer care

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hedena Health Ltd

Address

207 London Road

Headington

Oxford

OX3 9JA

United Kingdom

Employer's website

https://www.hedenahealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy.

Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full.

Based in the heart of Carmarthenshire, Glangwili General Hospital serves communities across South West Wales, offering the chance to combine a rewarding consultant role with the lifestyle benefits of living and working in a region renowned for its countryside, coastline and strong sense of community.

Hywel Dda University Health Board is committed to providing healthcare services that are patient-centric, ensuring that our community receives the best possible care. We value inclusivity and foster a workplace culture that embraces diversity and supports every individuals contribution towards a welcoming healthcare environment.

We welcome applications from all sections of society and are committed to creating a diverse and inclusive workplace.

Informal discussions or visits are actively encouraged. Virtual conversations can also be arranged for overseas applicants.

Dr Alun Thomas

[email protected]

Consultant Anaethetist

Please see the below links for useful videos relating to this vacancy:

Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY

Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ

Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

Virtual Tour - https://youtu.be/lN5pVFfxUSc

Glangwili Hospital - https://youtu.be/4quFzdPAT3I

Person Specification

Qualifications

Essential

• Full registration and a License to Practice with the General Medical Council.
• Valid Certified Advanced Life Support.
• Completion of relevant Royal College Examinations (or equivalent).

Desirable

• Additional clinical qualification(s).

Clinical Experience

Essential

• Broad based experience within the specialty area.
• Able to demonstrate core competencies and clinical skills relevant to the post.
• Evidence of leading a team.

Desirable

• Previous experience working in the UK or NHS.

Teaching

Essential

• Ability to critically assess learning requirements for self and others.
• Evidence of organising programmes and teaching medical students and resident doctors.
• Willingness to teach all grades of professional multidisciplinary staff.

Desirable

• Teaching qualification.

Research and Scholarship

Essential

• Demonstrates knowledge of current research and best practice in the specialty area.
• Evidence of keeping up to date with current research and best practice.
• Evidence of locating and using clinical guidelines appropriately.
• Evidence of communicating and interpreting research evidence in a meaningful way.

Desirable

• Active participation in research.

Clinical Governance

Essential

• Understanding of the role of Clinical Governance.
• Understanding of clinical audit (or quality improvement project).
• Knowledge of annual job planning/appraisal review process.

Desirable

• Knowledge of risk management.
• Participation in clinical audit.

Safeguarding

Essential

• Demonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
• Evidence of applying appropriate equality and diversity legislation.

Skills and Attributes

Essential

• Ability to work autonomously and be responsible for actions.
• Ability to remain calm whilst working under pressure.
• Undertake responsibility for leading and supervising a team.
• Excellent interpersonal skills and team-working skills.

Other

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili Hospital

Dolgwili Road

Carmarthen

SA31 2AF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together

Key responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Working Hours

Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Person Specification

Experience

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Excellent communication skills (written and oral)
• Strong IT skills
• Customer Service experience
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Previous Experience of working within a healthcare environment
• Competent in the use of Office and Outlook
• SystmOne user skills
• Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS (Clinically)

THE PRACTICE MANAGER (Administratively)

HOURS:

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• GMC Registration

Experience

Essential

• Experience of working in a Primary Care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bridgegate Medical Centre

Address

Winchester Street

Barrow-in-furness

Cumbria

LA13 9SH

United Kingdom

Employer's website

https://www.bridgegatemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The GP Assistant will support GPs and the wider practice team with administrative work and agreed clinical support tasks. The role will help appointments run smoothly, improve the patient experience and allow clinicians to focus more of their time on patient care.

The postholder will work closely with clinical and administrative colleagues, following practice procedures and carrying out duties appropriate to their training and assessed competence.

MAIN DUTIES AND RESPONSIBILITIES

Administrative support

Prepare information ahead of consultations, ensuring relevant correspondence, results and other documents are available for the clinician to review. Review and organise incoming correspondence in line with practice procedures, identifying information that requires a clinicians attention. Enter and update information accurately on the clinical system, including coding where trained and authorised. Help prepare forms, letters and other documents for clinician review and authorisation. Support the administration of referrals, investigations and follow-up arrangements as directed by a clinician. Monitor allocated tasks and bring outstanding or urgent matters to the attention of the appropriate colleague. Request information from other services where needed to support patient care. Help maintain accurate and up-to-date patient records.

Patient support and communication

Welcome patients and help them prepare for their consultation or an agreed procedure. Explain the purpose of your role and obtain consent before carrying out any patient facing task. Communicate clearly and sensitively, taking account of individual needs, language barriers and accessibility requirements. Help patients understand practical next steps agreed by their clinician, such as booking an appointment or attending a test. Signpost patients to appropriate practice services and sources of support. Pass on messages or information as instructed, referring questions about symptoms, results or treatment to a qualified clinician. Arrange interpreting support in line with practice procedures when required. Treat patients, carers and colleagues with dignity, kindness and respect.

Clinical support

Clinical tasks will be agreed with the supervising clinician and undertaken only after appropriate training and assessment of competence. These may include:

Measuring and recording blood pressure, pulse, height and weight. Supporting routine health checks by collecting and recording agreed information. Undertaking venepuncture where trained, assessed as competent and authorised. Supporting specimen collection, labelling and handling in accordance with practice procedures. Preparing rooms and equipment for consultations and procedures. Assisting clinicians during agreed examinations or procedures. Acting as a chaperone following appropriate training and in line with practice policy.

The postholder must record observations accurately and promptly report abnormal readings, patient deterioration or any other concern to an appropriate clinician. The GP Assistant will not independently diagnose conditions, interpret test results, prescribe medication or make treatment decisions.

Teamworking and organisation

Work closely with GPs, nursing staff, reception, administration and practice management. Organise daily work and prioritise tasks with guidance from the appropriate colleague. Communicate promptly when a task cannot be completed or further advice is needed. Attend relevant team meetings and contribute ideas for improving patient care and practice processes. Provide appropriate support to colleagues within the scope of the role. Help maintain a welcoming, organised and professional working environment.

Confidentiality and record keeping

Maintain confidentiality when handling patient, staff and practice information. Access records only where necessary for authorised work duties. Follow practice policies on information governance, data protection and secure communication. Maintain clear, accurate and timely records of work undertaken. Report information security concerns or suspected breaches promptly through the practice reporting process.

Patient safety and safeguarding

Recognise the limits of the role and seek advice whenever unsure. Follow practice procedures for escalating urgent concerns and obtaining clinical assistance. Report safeguarding concerns promptly to the appropriate clinician or safeguarding lead. Complete safeguarding training appropriate to the role. Report incidents, errors and near misses, and contribute to learning and improvements. Follow patient identification and consent procedures before undertaking any task or intervention.

Infection prevention and health and safety

Follow infection prevention procedures, including hand hygiene and the appropriate use of personal protective equipment. Clean equipment and clinical areas associated with your work in accordance with practice procedures. Handle specimens, sharps and clinical waste safely where relevant to your duties. Report faulty equipment, hazards and concerns promptly. Follow practice health and safety procedures and take reasonable care of your own safety and that of others.

Equality, dignity and inclusion

Provide a respectful and inclusive service to patients and carers. Recognise that patients may need additional support to access services. Support reasonable adjustments and raise any barriers to care with the appropriate colleague. Work respectfully with colleagues and contribute to a workplace free from discrimination and harassment.

Training and development

Complete induction and mandatory training relevant to the post. Undertake training and competency assessments before accepting new clinical responsibilities. Participate in supervision, appraisal and ongoing development. Maintain a record of relevant training and competencies. Ask for support when a task falls outside your knowledge, training or experience.

Quality improvement

Support practice audits and quality improvement work appropriate to the role. Help collect accurate information to monitor services and identify areas for improvement. Contribute to discussions about patient feedback and ways to improve the patient experience. Follow agreed changes to practice processes and share any difficulties with the team.

SCOPE OF THE ROLE

The GP Assistant is a support role and does not replace assessment or decision-making by a registered clinician. Delegated tasks must be clearly understood, appropriate to the postholders competence and supported by suitable supervision.

The postholder must decline tasks they are not trained or competent to undertake and seek guidance from their supervisor.

GENERAL

This job description outlines the main responsibilities of the post and is not an exhaustive list. Other reasonable duties appropriate to the role, training and level of responsibility may be required.

The job description will be reviewed with the postholder as the needs of the practice and the role develop.

Person Specification

Qualifications

Essential

• GCSE English and Maths at grade C/4 or above, or equivalent qualifications or evidence of equivalent literacy and numeracy skills.
• Willingness to undertake training and competency assessments required for the role

Desirable

• A relevant qualification in health and social care, healthcare support or administration.
• Completion of a GP Assistant training programme.
• Relevant clinical skills training, such as blood pressure measurement or venepuncture.

Knowledge, skills and personal qualities

Essential

• Clear verbal and written communication skills.
• A kind, respectful and patient-focused approach.
• Good organisational skills and the ability to prioritise tasks.
• Attention to detail and accuracy when recording information.
• Understanding of confidentiality and the importance of protecting patient information.
• Ability to follow instructions and agreed procedures.
• Ability to recognise the limits of your role, seek guidance and report concerns appropriately.
• Ability to remain calm and professional in sensitive or difficult situations.
• Ability to work collaboratively and support colleagues.
• Willingness to undertake relevant training and competency assessments.
• Commitment to treating people fairly and respecting individual needs.

Desirable

• Understanding of the GP Assistant role and how a general practice team works.
• Awareness of safeguarding principles.
• Awareness of infection prevention procedures.
• Understanding of medical terminology.
• Ability to support patients with online services, such as the NHS App.

Experience

Essential

• Experience of working with patients, customers or members of the public.
• Experience of completing administrative tasks and maintaining accurate records.
• Experience of using computer systems to enter, retrieve and update information.
• Experience of working as part of a team.
• Experience of organising workload and managing competing tasks.
• Experience of handling confidential or sensitive information appropriately.

Desirable

• Experience of working in a GP practice or another healthcare setting.
• Experience of using EMIS Web or another electronic patient record system.
• Experience of processing clinical correspondence, referrals or patient-related administrative tasks.
• Experience of providing direct patient support or undertaking clinical observations.
• Experience of supporting people with language, communication or accessibility needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

colne road surgery

36 Colne Road

Burnley

Lancashire

BB10 1LG

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the Role

To provide high-quality, patient-centered primary care services to the practice population, ensuring safe, effective and evidence-based clinical care while working collaboratively within the multidisciplinary team.

Key Responsibilities

• Undertake face-to-face, telephone and online consultations for patients presenting with a wide range of health needs.
• Assess, diagnose, treat and manage acute and chronic medical conditions.
• Prescribe medications and treatments in accordance with national and local guidelines.
• Promote health education, disease prevention and self-management where appropriate.
• Review and act upon pathology results, clinical correspondence and other patient-related documentation.
• Maintain accurate, comprehensive and contemporaneous patient records using the practice clinical system.
• Work collaboratively with practice nurses, pharmacists, healthcare assistants and other members of the multidisciplinary team.
• Participate in clinical meetings, significant event reviews, audits and quality improvement activities.
• Safeguard vulnerable adults and children in accordance with practice policies and statutory requirements.
• Contribute to the achievement of Quality and Outcomes Framework (QOF), enhanced services and other contractual requirements.
• Support continuity of care and contribute to the effective running and development of practice services.
• Maintain professional registration, appraisal and continuing professional development requirements in line with GMC and NHS standards.
• On a rotational basis, undertake duty doctor roles

General Responsibilities

• Adhere to all practice policies, procedures and clinical governance requirements.
• Comply with confidentiality, information governance, equality and diversity, and health and safety requirements.
• Maintain a professional, respectful and compassionate approach with patients, colleagues and external partners.
• Undertake any other duties appropriate to the role and grade as reasonably required by the Partners and Practice Management Team.

This role offers an opportunity to join a supportive and forward-thinking practice committed to delivering excellent patient care and fostering professional development.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the performers list
• Excellent clinical, communication, and organisational skills.
• Commitment to high quality, patient centered care.
• Ability to work independently and as part of a multidisciplinary team.

Desirable

• Experience with primary care IT systems e.g. EMIS Web).
• Interest in teaching, quality improvement, or specialist clinical areas.
• Ability to contribute to practice development or service redesign.

Experience

Desirable

• Practical experience of working with others, Practical experience of computerised recording systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Selly Park Surgery

Address

Selly Park Surgery

2 Reaview Drive

Selly Park

Birmingham

B29 7NT

United Kingdom

Employer's website

https://sellyparksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities and duties:

• Develop, implement and embed health promotion and well-being programmes
• Cervical Screening Smear tests
• Wound care to patients (Ulcer/Doppler etc.)
• Implementing vaccination programmes for adults and children
• Adult Immunisations
• Children Immunisations
• Assisting GPs with minor surgery when required

Please see supporting documents for the full job description, list of responsibilities and person specification.

Person Specification

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate Diploma or degree in Primary Care

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information
• Accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other requirements

Essential

• NMC registration
• Flexibility to work outside core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health clearance

Experience

Essential

• Experience of working as a practice nurse within a UK GP practice
• Experience of working in a primary care setting
• Experience of delivering vaccination and immunisation programmes
• Experience of cervical cytology and chronic disease management

Desirable

• Diabetes Management

Clinical Knowledge and Skills

Essential

• Wound care including complex dressings/removal of sutures and staples
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting pathology tests and processing the results, advising patients accordingly
• Hypertension
• CHD
• Child and Adult Immunisations
• Womens health (Cervical cytology, contraception etc.)
• Understands the importance of evidence-based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and to understand when to refer to GPs
• Knowledge of health promotion strategies
• Understands the requirement for PGDs and associated policy

Desirable

• Diabetes
• Travel medicine services
• Asthma
• Spirometry
• Knowledge of public health in the local area
• Awareness of issues within the wider health area

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem-solving and analytical skills
• Ability to follow clinical policy and procedure

Desirable

• EMIS user skills
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey Heath Community Providers Ltd

Address

Theta Building, Lyon Way

Frimley

Camberley

Surrey

GU16 7ER

United Kingdom

Employer's website

https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Urology shares beds with the Surgical Department . There is a Short Stay Unit for patients staying 48 hours or less, Abbotsbury Ward and Lulworth Ward.

The Urology Service provides Outpatients in the Community Hospitals in the area, including Blandford, Weymouth, Lyme Regis and Bridport. The new appointee will undertake Outpatients in a community hospital.

The Dorset Renal Unit is based in Dorset County Hospital. This has meant an increased workload for the Urology Department who regularly undertake surgery on transplant and dialysis patients. On average the department does 40 - 50 nephrectomies from all over the region a year. In addition to this it also undertakes transplant nephrectomies as well as other routine surgery on dialysis and transplant patients.

The Urolithiasis workload of the department has increased dramatically over the last few years. The department currently undertakes PCNL, flexible and rigid ureterorenoscopies and holmium laser. Robotic prostatectomies for West Dorset patients are carried out by Mr Afzal at Royal Bournemouth hospital.

The new appointee is expected to provide independent core Urology procedures such as performing TURP, TURBT, DSU lists, Flexi and rigid URS laser.

Additional experience in advanced BPH surgery such as REZUM and HoLEP is highly desirable, as well as the ability to carry out Urodynamics studies.

The successful candidate will be provided with office accommodation and secretarial support.

The Trust has an agreed formulary for medical and surgical consumables and single use instruments; any appointee would be expected to comply and use the items on this formulary. Any additions or changes to the formulary can only be made through formal channels.

Person Specification

Education, Qualifications & Training

Essential

• Full GMC registration with a Licence to practice
• Awarded CCT or on Specialist register OR either of these anticipated within 6 months of interview. CESR (Portfolio) or European Community Rights

Experience

Essential

• 5 years clinical experience in Urology at SPR or equivalent
• Experience demonstrating potential ability to cope with the demands of a DGH based Consultant

Current Skills and Abilities including

Essential

• Experience of the clinical skills required to fulfil the specialty and sub-specialty elements of the job as in the description and technical specifications
• Willingness and ability to fulfil the general service elements of the job description

Team Working and Service Development

Essential

• Evidence of leadership and service development
• Ability to develop effective working relationships and team working

Understanding and Participation in Clinical Governance

Essential

• Evidence of understanding of clinical governance
• Knowledge of and direct involvement in audit.
• Knowledge of principles of research and evidence of involvement in research.

Management Training, Organisational Skills and Strategic Vision

Essential

• Evidence of general management training and skills appropriate for the post.
• Evidence of ability to contribute to the strategic direction of the Trust
• Knowledge of organisational aspects of the NHS

Teaching and communication

Essential

• Evidence of teaching experience and abilities appropriate to the post.
• Ability to present effectively to an audience
• Ability to communicate effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Qualifications

Essential

• Registered Practitioner NMC or HCPC
• Has a mentorship qualification

Desirable

• Leadership qualification or working toward

Experience and Knowledge

Essential

• Has significant clinical theatre experience
• Mentors students and staff members
• Experience at a senior level
• Has a wide range of scrub and or anaesthetic experience within a Surgical Theatre speciality

Desirable

• Has experience of coordinating an emergency theatre/service

Skills and Ability

Essential

• Demonstrates problem solving activates
• Able to plan, organise and delegate
• Able to assess and manage risks within the operating theatre

Communication

Essential

• Ability to communicate, has evidence of managing difficult conversations
• Demonstrates interpersonal skills
• Able to facilitate situations and show influencing skills

Desirable

• Evidence of communication with a wide multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Education, Training and Qualifications CPD Requirements

Essential

• NMC/HCPC registered

Desirable

• Ability to evaluate own strengths and development needs

Experience & Knowledge

Desirable

• Demonstrable experience of theatres, especially ortho and trauma
• NVQ / or equivalent Assessor qualification
• Has an understanding of reflective practice and clinical supervision

Skills & Ability

Essential

• To be able to demonstrate problem solving skills

Desirable

• Has an understanding of Clinical Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Queens Hospital Burton

Belverdere Road

Burton On Trent

DE11 0RB

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST

ACCOUNTABLE TO: PRACTICE MANAGER & PARTNERS

REPORTING TO: PRACTICE MANAGER & ASSISTANT MANAGER

HOURS: PART TIME

Job Summary:

The receptionist is an important member of the Practice team.

The purpose of the job is to provide a point of contact for patients, and act as a focal point of communication between patients, doctors and other medical and non-medical staff. The ability to communicate confidently and effectively with patients, doctors, colleagues and other agencies is therefore vital.

Job Responsibilities:

At the start of the day, open up the surgery and prepare for morning surgery. Pass any messages on as necessary. Ensure the security of the premises before leaving.

Arrange patient appointment times, and record patient arrivals on the Practice computer system.

Receive and note messages by telephone, record requests for home visits and other services provided by the Practice. Ensure messages are appropriately passed via the SystmOne appointment system to the relevant person.

Answer patient queries both in person and over the telephone, including results of investigations, hospital appointments and give advice on administrative matters. Refer to other members of the Practice Team where appropriate.

Ensure accurate and detailed information is given when accepting new patients, inform them of the way the Practice functions and issue them with a Practice Leaflet.

Prepare repeat prescriptions on computer in readiness for the doctors authorisation and signature. Review need for follow-up according to Practice protocols and action as needed. Organise prescriptions for collection or post.

Provide assistance in separately designated hours with prescription related queries, where possible actioning repeats in line with agreed protocols, ensuring patients are called for review as necessary.

Check the action lists from doctors concerning pathology results and communicate these to patients by phone or letter. Ensure the Task list is actioned in a timely and effective manner.

Liaise effectively with doctors, nurses and other Practice staff including attached professional staff such as midwives, district nurses and health visitors, other external agencies such as the hospitals, chemists, social services, to ensure relevant information is passed on appropriately.

In collaboration with your reception supervisor, ensure responsibility to provide reception cover when a team member is on annual leave or to cover sickness.

Additional Duties:

• Other administrative duties that may be required to assist with the smooth running of the surgery.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Attending & contributing to practice meetings

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• Good standard level of general education- including Maths and English
• IT Skills

Experience

Essential

• General Practice/NHS
• Customer Care
• Dealing with the public
• Ability to work on own initiative
• Flexibility to cover shifts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jessop Medical Practice

Address

Greenhill Lane

Leabrooks

DE55 1LU

United Kingdom

Employer's website

https://jessopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake investigations and provide patient information to elective surgical patients, in support of and supervised by registered Nurses. This includes Inpatient and Day Surgery pre assessment.

Person Specification

Qualifications

Essential

• Care certificate (with evidence of completion)
• QCF or NVQ Level 2 in a health-related subject

Desirable

• Studying towards QCF or NVQ Level 3 in a health-related subject

Experience

Essential

• Significant experience in healthcare including outpatient departments

Desirable

• Experience of acting as a mentor to new HCAs undertaking the Care Certificate

Knowledge

Essential

• Organisational skills
• Able to plan and prioritise workload under direction
• Time management skills
• IT skills
• Provides care on a consistent basis, first time, every time in the right setting and the right way
• Can develop relationships based on empathy, respect and dignity
• Can understand a patient's health and social needs whilst having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.

Desirable

• Venepuncture competency
• ECG recording competency
• Vital observations competency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide a personal clinical and professional contribution to the clinical pharmacy service within primary care. Primary care encompasses general medical practice, as well as people requiring care in their own homes or in care homes.
• To assist in the provision of advice on pharmaceutical matters and that pertaining to medicines management on a regular basis. Medicines management encompasses the selection, procurement, delivery, prescribing, supply, administration and review of medicines to optimise the contribution they make to produce informed and desired outcomes of patient care.
• To manage the care of specific patients, as part of the practice team.
• To ensure that there is compliance with medicines legislation particularly within own assigned area of responsibility.
• To participate in multi-disciplinary team meetings as appropriate.

Person Specification

Qualifications

Essential

• Vocational masters degree in pharmacy (or equivalent)
• Registered with the General Pharmaceutical Council
• Demonstration of competence at pre-registration level
• Evidence of continuing professional development to at least meet the mandatory requirements of the General Pharmaceutical Council
• IT skills to at least ECDL standard or equivalent experience

Desirable

• Membership of Royal Pharmaceutical Society or groups to assist personal and professional development

Experience and knowledge

Essential

• Experience of supervising staff

Desirable

• Knowledge of or experience in coaching and mentoring practices and tools
• Knowledge of or experience in Quality improvement tools, techniques and methods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

NPC Ponteland & NPC Haydon Bridge/Allendale

Meadowfield Industrial Estate

Ponteland

NE20 9SD

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide a high level of clinical care within the Northumbria Community Dental Service/Oral Surgery department, supporting the clinicians in all aspects of clinical practice and ensure the smooth facilitation of all dental/oral surgery clinics across Northumbria Healthcare Trust.
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.

Person Specification

Qualifications / Professional Registration

Essential

• National Certificate of Examining Board for Dental Nursing or Certificate of Proficiency recognised by the Association of Dental Hospitals of Great Britain and Northern Ireland or A qualification approved by the Secretary of State as being equivalent to one of the above.
• Current registration with the General Dental Council.

Other requirements

Essential

• It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Trustwide

Trustwide

NE46 1QJ

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Participate in 24 hour on call rota, while maintaining and managing patient workload in antenatal and outpatient clinics.

To participate in training sessions for education and ensure we maintain compliance with CNTS guidelines.

Person Specification

Education & Qualifications

Essential

• MRCOG (Member of Royal College of Obstetricians and Gynaecologists) or equivalent
• Fully registered on the UK General Medical Council's Specialist Register or Specialist Registrars may apply if within 6 months of CCT at date of interview
• Full GMC Registration

Desirable

• Medical Education Qualification

Experience & Knowledge

Essential

• Clinical training and experience in the relevant specialty, equivalent to that required to gain entry to the UK Certificate of Completed Training (CCT) in Obstetrics and Gynaecology
• Experience and awareness of Clinical Governance
• High standard of clinical skill and expertise in Obstetrics and Gynaecology

Desirable

• ATSM or equivalent experience in benign gynaecological surgery
• ATSM or equivalent experience in colposcopy
• Experience of audit management
• Experience of supervising SpR's
• Formal training in Clinical Supervision/train the trainers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Degree in Business Administration or relevant subject or equivalent experience and training

Experience

Essential

• *Experience of dealing with the Public/Customer service experience
• *Experience of working in an administrative role with a proven track record of problem solving and managing a team of staff
• *Experience of managing complex diaries using own judgement when dealing with conflicting appointments and priorities
• *High proficiency of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• *Experience of working in a busy environment working independently and exercising judgment and decision-making skills
• *Experience in handling patient complaints
• *Experience in managing clinics
• *Experience of managing rotas
• *Experience of minute taking
• *Experience of recruitment and workforce planning

Desirable

• *Experience of using UHB IT systems
• *Experience of working in healthcare
• *Experience of performance management, managing staff sickness

Additional Criteria

Essential

• *Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• *Excellent keyboard / IT skills ensuring accuracy
• *Highly developed prioritisation skills
• *Organisation and coordination of meetings including the transcribing of minutes
• *Good time management skills
• *Ability to deal professionally with enquiries from staff, Patients and Visitors
• *Confidentiality and tact necessary for dealing with
• *people at all levels, and the most complex and sensitive information
• *Ability to pay attention to detail where there are predictable interruptions to the work pattern
• *Ability to deal with stressful situations and sensitive issues
• *Ability to work under pressure whilst meeting deadlines and adapt to changes in demand and workload
• *Confident in dealing with people at all levels
• *Must be able to demonstrate an understanding of equality and diversity
• *Mature open and flexible approach to work
• *Demonstrates care and compassion
• *Good inter-personal and communication skills.
• *Good organisational skills
• *Team Player
• *Conscientious
• *Demonstrates reliability, motivation and commitment
• *Ability to work under pressure and deal with stressful situation
• *Work effectively and flexibly as part of a team to meet the needs of the services
• *Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification

Qualifications

Essential

• Registered with General Dental Council
• National Certificate of the Examining Board for Dental Nurses or equivalent.

Experience

Essential

• Current dental nursing experience.
• Administrative experience, answering the telephone, booking appointments, dealing with enquires and collecting patient charges

Desirable

• Experience of working within a Community Dental Service
• Experience of working with vulnerable and medically complex groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

Bradford District

Bradford

BD7 3EG

United Kingdom

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Job description

Job responsibilities

The Clinical Nurse Specialist is responsible for supporting patients throughout their illness, from pre-diagnosis onwards, so that the patient is well supported throughout. This is often referred to as a key worker.

They care for patients throughout their diagnosis and treatment. They take a key role in supporting the patients during their treatment and are an essential member of the multidisciplinary team (MDT). The Clinical Nurse Specialist is a critical and consistent contact point for patients who often will need to interact with different parts of the hospital in order to receive optimal treatment.

The Clinical Nurse Specialist will;

• Build trust with the physicians and patients through multidisciplinary care coordination.

• Assist in educating patients about their disease so they can make informed decisions about their care.

• Provide emotional support to the patient, family and caregivers.

• Signpost patients to support networks, internally and externally.

• Advocate for the patient in development of the treatment plan.

• Manage a caseload within their own scope of practice, with support from the wider clinical team.

Person Specification

Knowledge & Skills

Essential

• Up-to-date knowledge of breast cancer management and treatment pathways.
• Excellent communication and interpersonal skills.
• Ability to manage a complex caseload and prioritise workload effectively.
• Ability to work autonomously and collaboratively within a multidisciplinary team.
• Commitment to evidence-based practice and continuous professional development.

Experience

Essential

• Significant experience caring for patients with benign and malignant breast disease.
• Experience supporting patients throughout the breast cancer pathway, including advanced breast cancer.
• Experience working within a multidisciplinary team environment.
• Experience providing patient education and psychological support.

Qualifications

Essential

• Registered Nurse with current NMC registration.
• Relevant post-registration qualification in Breast Care or Cancer Nursing.
• Completed relevant postgraduate qualification at Level 6 or Level 7

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCA Healthcare UK

Address

Wellington Hospital

15-17 Lodge Road

LONDON

NW8 7JA

United Kingdom

Employer's website

https://www.hcahealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Cambs GP Network are seeking an experienced and enthusiastic Healthcare Assistant to support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.

The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

Job RESPONSIBILITIES:

Clinical Responsibilities:

The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Undertake new patient and NHS health checks
• Support and deliver the provision of health promotion programmes
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate and accurately documenting these
• Facilitate routine and 24-hour BP monitoring, providing appropriate advice in line with practice and national policies
• Undertake basic wound care, suture removal and dressings and other clinical tasks as required
• Support the practice nurse with the management of chronic disease clinics
• Carry out BMI checks as directed
• Act as a chaperone as required
• Undertake venepuncture
• Administer flu vaccinations and other injections (Ie B12), under PSDs
• Carry out ECGs as requested
• Carry out ABPIs as requested
• Ensure specimens are recorded and ready for onward transportation
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure fridges are checked and cleaned regularly, in line with current schedules
• Undertake stock checks on expiry dates and quantities whilst ensuring stock is appropriately rotated
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise patients needs for alternative methods of communication and respond accordingly

Quality Assurance:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Team Working:

• Work as an effective and responsible HCA, supporting others and exploring the mechanisms to develop new ways of working
• Delegate appropriately, adopting the principles of safe practice and assessment of competence of nursing team

Confidentiality:

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, CGPN staff and other healthcare workers. They may also have access to information relating to CGPN as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of CGPN may only be divulged to authorised persons in accordance with CGPN policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the CGPN Health & Safety Policy, to include:

• Using personal security systems within the workplace according to CGPN guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with CGPN procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Health and Social Care or equivalent (The Care Certificate)

Desirable

• NVQ Level 3 or 4 in Health and Social Care or equivalent

Other

Essential

• Valid UK Driving License
• Flexibility
• Enthusiastic
• Team player

Experience

Essential

• Experience of working as a health care assistant
• Trained and competent in Venepuncture
• Trained and competent in ECGs
• Taking and documenting vital signs (Ie Pulse/BP/BMI)
• Wound care including suture/stitch removal
• Trained and competent in Urinalysis
• Understand the requirements for PSDs and associated policy
• Understanding of vaccine cold chain and temperature monitoring
• SystmOne User

Desirable

• Experience of working as a health care assistant in a general practice setting
• Trained and competent in carrying out NHS health checks
• Trained and competent in carrying out ABPIs
• Administering injections under patient specific directions (PSDs) Ie flu
• Trained and competent in carrying out Diabetic foot checks

Personal Qualities

Essential

• Excellent communication skills
• Strong IT skills
• Effective time management
• Ability to work as a team member and autonomously
• Problem solving and analytical skills
• Polite and confident
• Motivated and forward thinking
• Ability to follow clinical policy and procedure
• Commitment to ongoing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridgeshire GP Network Ltd

Address

Maple Surgery

Hanover Close

Bar Hill

Cambridge

CB23 8EH

United Kingdom

Employer's website

https://www.cambsgpnetwork.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake Occupational Therapy assessment, clinically diagnose, implement treatment plans and evaluate care delivery according to health care needs for routine patients.

To undertake Occupational Therapy assessment, clinically diagnose, implement treatment plans and evaluate care delivery according to health care needs for complex patients with the support of the Senior Therapists within the team.

To participate in Clinical Specialist led clinics as required per rotation.

To participate in Occupational Therapy rotations as part of the Staff grade rotation programme.

To liaise regularly with senior colleagues regarding management of caseload, treatment progression and on-going care.

To take part in acute intervention weekend working (optional).

To participate in multi-disciplinary working and take an active part in MDT meetings.

To participate in teaching and advice giving sessions with patients, carers and other Health Care Professionals to ensure best provision of patient care.

To ensure effective communication with patients, carers and all Health Care Professionalsabout all aspects of patient care. This will include patients who will have difficulties in understanding and communication.

To carry out home assessments within the patients usual place of residence. Liaising with family, carers, multidisciplinary team and support teams within the community.

To make recommendations based on Occupational Therapy clinical reasoning, problem solving and risk assessment in order to maintain the patients functional abilities and quality of life within the community.

To liaise with statutory and voluntary agencies regarding social Care and housing, to provide equipment, recommend and arrange home adaptations to support independent living skills. To complete necessary documentation required by statutory and voluntary agencies.To plan, manage and evaluate aspects of own work as agreed with Senior staff and Managers.

To maintain accurate and timely records of patients treated by self, in order that relevant workload information is available to Therapy Managers at all times.

To identify changes in own workload, which may affect the running of the service, and inform Senior Therapist prior to any action taken.

* The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

* The post holder shall follow all the policies and procedures of the organisation.To comply with the Health & Safety Policies of the Trust including attendance at mandatory training sessions as specified by the Trust.

To comply with departmental and organisational policies and procedures.

Ensure all accidents, incidents and hazards are reported and dealt with according to Trust requirements.

To comply with the College of Occupational Therapy standards and rules of professional conduct.

To be responsible for maintaining accurate and comprehensive patient treatment records in line with Trust and Departmental Standards of Practice.

To ensure treatments offered to patients are based on best available clinical evidence.

To comply with the Data Protection Act and Caldicott recommendations.

To participate in Clinical Audit as appropriate in each speciality area under the supervision of a Senior Therapist.

To gain valid informed consent in line with Trust and departmental policy.

To identify clinical risk within own patient case-load and liaise with Senior Therapist for appropriate support.

To be responsible for maintaining own competency to practice through CPD activities and maintain a portfolio which reflects personal development.

Assist with the induction and training of new staff and students assigned to the team.

To actively participate in the In-Service training programmes.

To attend relevant training courses as identified and agreed with Senior staff and Managers during staff appraisal sessions.

To disseminate information from training sessions as required.

To undertake regular training and mentoring sessions with Senior staff to monitor and develop clinical and professional skills.

See Job Description for further details.

Person Specification

Knowledge

Essential

• Awareness of relevant legislation
• Knowledge and application of current best practice in Occupational Therapy
• Understanding of professional ethics and application in practice

Other

Essential

• Ability to build effective working relationships
• Motivation and proactive approach to CPD
• Willingness to work flexibly
• Ability to seek and use supervision appropriately
• Ability to reflect and critically appraise own performance

Skills

Essential

• Good clinical, planning and evaluation skills
• Ability to manage own caseload
• Good Time management skills
• Effective communication skills

Desirable

• I.T. Skills

Experience

Essential

• NHS Experience (undergraduate or postgraduate) in a wide range of specialities including rehabilitation, acute medicine and musculoskeletal
• Experience of functional assessment techniques and activity analysis
• Documented evidence of CPD

Desirable

• Member of a Special Interest Group

Qualifications

Essential

• Degree in Occupational Therapy
• HCPC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

LUHFT

Lower Lane

Liverpool

L9 7AE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis
• Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly
• Assess, diagnose, plan, implement and evaluate interventions/treatments for patients with complex needs
• Demonstrate critical thinking in the clinical decision-making process
• Manage patient risk effectively and safely, including high levels of complexity and uncertainty
• Evaluate the safety and effectiveness of your own clinical practice
• Utilise your clinical mentor and other clinical staff appropriately to ensure safe and effective patient care, demonstrating awareness of your own limitations
• Provide safe, evidence-based, cost-effective, individualised patient care within the surgery, patients own home or other environment where patient care is carried out.
• Refer patients directly to other services/agencies as appropriate, utilising Practice and local guidelines and in a timely manner
• Pro-actively identify, diagnose, monitor and manage treatment plans for patients at risk of developing a long-term condition as appropriate
• Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan
• Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice, and national and practice protocols, and within own scope of practice.
• Work with patients in order to support compliance with and adherence to prescribed treatments.
• Provide information and advice on prescribed and over-the-counter medication on medication regimens, side-effects and interactions
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Support patients to adopt health promotion strategies that promote healthy living and to apply principles of self-care
• Recognise, assess and refer patients with mental health needs as appropriate
• Communicate with and support patients receiving bad news

Other responsibilities:

• Recognise and work within own competence and in accordance with the professional code of conduct of the Nursing and Midwifery Council (NMC), Health and Care Professions Council (HCPC) or Faculty of Physician Associates (Royal College of Physicians) as appropriate
• Monitor the safety and effectiveness of own clinical practice through quality assurance strategies such as the use of audit, mentor feedback, case review and peer review
• Maintain accurate and complete documentation and records utilising I.T. as appropriate and in accordance with Practice protocol
• Use own judgement, resourcefulness and common sense
• Deliver care according to evidence based practice, following agreed protocols, local and national guidelines
• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
• Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
• Contribute to achievement of the highest possible quality standards such as the QOF and other agreed Key Performance Indicator targets
• Attend in-house governance, educational and staff meetings as appropriate
• Assist with the training of other staff members and also with the education of doctors, nurses and other health professionals in training as appropriate
• Pro-active engagement with the practice population and wider community to promote healthy living and encourage uptake of services. This may include visits to local schools, community centres and other groups as necessary
• Undertake additional tasks as required within your general role as a Primary Care Practitioner and senior member of the team

Leadership responsibilities:

• Act as a positive role model
• Provide professional leadership as required
• Support the development of others in order to maximise potential
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and external good practice
• Critically evaluate and review innovations and developments that are relevant to the area of work
• Participate in planning and implementing changes within the area of care and responsibility
• Contribute and participate in the development of local guidelines, protocols and standards
• Ensure the principles of infection control and local/national policies and guidelines are applied throughout the practice, monitoring and implementing changes as required

Person Specification

Physical Requirements

Essential

• Able to undertake the requirements of the post.

Desirable

• Reliable.
• Flexible.
• Excellent attendance record.

Other

Essential

• Aware of accountability of own role and that required of a Registered Physician Associate.
• Ability to assess and manage patient risk effectively and safely.
• Knowledge of health promotion strategies.
• Understanding of evidence-based practice.
• Negotiation and conflict management skills.
• Ability to form good working relationships with a multidisciplinary team.
• Ability to listen and empathise.
• Ability to organise and prioritise workload.
• Demonstrable evidence and commitment to professional development.
• Ability to work independently.
• Ability to work as team player.
• Initiative and drive.
• Pleasant and articulate.
• Able to work under pressure.
• Self-motivated and positive.
• Empathetic, honest, caring.
• Adaptable and forward looking.
• Enthusiastic and energetic.
• Diplomatic and considered.
• Hard working, willing and flexible.
• Observance of strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense.

Desirable

• Knowledge of Quality and Outcomes Framework.

Knowledge/Qualifications/Skills

Essential

• Registered Nurse (NMC) or Registered Paramedic (HCPC) or Registered Physiotherapist (HCPC).
• Masters Degree in Advanced Clinical Practice.
• Minor illness qualification at degree level assessed by OSCEs
• Minor injuries qualification.
• Current registration.
• Independent non-medical prescriber or working towards it or proven ability to use Patient Group Directions.
• Aware of accountability of own role and that required of a Registered Practitioner.
• Good communication (oral and written) and inter personal skills.
• Change management skills and ability to support patients to change lifestyle.
• Negotiation and conflict management skills.
• Keyboard skills.

Desirable

• At least two years experience post MSc qualification.
• Mentor/teaching qualification.
• Knowledge of health promotion strategies.
• Knowledge of Quality and Outcomes Framework.

Competencies/Qualities/Attributes

Essential

• Practitioner-led management of minor illness and injuries.
• Evidence of working autonomously, with some support and supervision.
• First contact care.
• Proven ability to evaluate the safety and effectiveness of own clinical practice.
• Ability to listen and empathise

Desirable

• Experience of Microsoft Office applications.
• Experience of GP Clinical IT systems.
• Proven competency as an Independent non-medical prescriber.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Haxby Group

Address

Haxby & Wigginton Health Centre

2 The Village

York

YO32 2LL

United Kingdom

Employer's website

https://www.haxbygroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To see what some of our staff think about working in our team watch our video:https://www.youtube.com/watch?v=osNdoHNbXcE

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Experience and knowledge

Essential

• Demonstrable experience at band 6 level in Emergency Nursing or equivalent
• Experience of Leading a Team
• Competent understanding of OD and People Policies
• Registered Nurse with NMC

Desirable

• Experience in leading change or transformation within a clinical setting
• Risk Management including Datix
• Complaints Investigation and Management

Training and Qualifications

Essential

• ALS
• EPALS
• Teaching and assessing course

Desirable

• Masters level in study in a related area

Other

Essential

• Ability to work under pressure in a past paced setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ

United Kingdom

Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)