Job description

Job responsibilities

Job Responsibilities

Strategic management & planning:

• Keep abreast of current affairs and identify potential threats and opportunities
• Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development
• Work with Partners and Practice Manager in planning and setting strategic targets
• To undertake required tasks to meet the agreed aims and be wholly responsible for them
• Develop and maintain effective communication both within the Practice and with relevant outside agencies

Primary Responsibilities:

• Identify, manage, and support patients at risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide vaccination and travel medicine services, including childhood, adult and travel vaccinations
• Provide wound care - ulcer Doppler etc. to patients, including dressings
• Request pathology services as necessary

Process pathology results as required

Provide chronic disease clinics and Maintain skills and an interest in Diabetes, Asthma, COPD, Spirometry, Coronary Heart Disease, Hypertension, Stroke, TIA and Contraception.

• Delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Implement and promote health during NHS Health checks
• Implement vaccination programmes for adults and children and travel
• Prioritise health issues and intervene appropriately
• Recognise, assess, and refer patients presenting with mental health needs to the appropriate services
• Support patients in the use of their prescribed medicines or over the counter medicines within own scope of practice
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Deliver opportunistic health promotion where appropriate
• Maintain baby immunisation results records
• Maintain smears results logs
• Maintain emergency drug kit and log sheets
• Manage daily fridge temperatures and log sheets, and be aware of the cold chain procedures

Secondary Responsibilities:

• Develop, implement, and embed health promotion and well-being programmes
• Implement and evaluate individual treatment plans for chronic disease patients
• Assist GPs with minor surgery when required
• Chaperone patients where necessary
• Support the team in dealing with clinical emergencies
• Liaise with external services including specialist nursing teams and agencies to ensure the patient is supported appropriately vulnerable patients
• Delegate clinical responsibilities appropriately ensuring safe practice and the task is within the scope of practice of the individual
• Understand practice and local policies
• Act as the audit lead, effectively utilising the audit cycle
• Monitor and ensure the safe storage, rotation, and disposal of medicines
• Support junior members of the nursing team, providing guidance when necessary
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Continually review clinical practices, responding to national policies and initiatives where appropriate
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis

Other tasks will include:

• Maintaining and cleaning equipment used by the nurses and GPs
• Maintaining Nurses rooms, stocking and rotating items as required
• Maintain general tidiness and cleanliness of nurses and treatment rooms
• Assisting with the ordering of vaccinations, dressings and equipment to maintain stock levels
• A duty to advise senior nurses of potential problems or errors within the range of assigned tasks
• Attend and participate in any Practice meetings when required.
• A requirement to undertake patient and Care home visits
• Any other delegated duties appropriate to the post

Participate in the administrative and professional responsibilities of the Practice team.

Attend and contribute to relevant internal and external meetings as

required including practice clinical meetings, nurse team meeting and

care planning meetings

Maintain a personal progress and training plan to keep up to date with

current thinking and developments, as well as identifying own training

requirements, attending appropriate courses

Promote evidence-based practice through use of latest research based

guidelines

Monitor the effectiveness of their own clinical practice through quality

assurance strategies such as the use of peer audit and review

Maintain professional registration, including revalidating as required

Work within the latest NMC Code of Professional Conduct

Record accurate consultation date in patients records in accordance with

NMC guidance and other standards

Administering of injections as per local PGDs

Reviewing and signing PGS and keep up to date with revisions

Keep up to date with pertinent health policy and work with the practice

team to consider the impact and strategies for implementation

Work collaboratively with colleagues both internally and externally

Demonstrate leadership

Use technology and appropriate software packages as an aid to the

planning, implementation and monitoring of care, presenting and

communicating information

Act as a role model in the observance of equality and diversity good

practice

Knowledge and Understanding of Child protection framework/guidelines

Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate.

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice.

Ensure collection and maintenance of statistical information required for regular and ad hoc reports.

Assist in the routine recall of patients with chronic diseases.

Assist in the formulation of Practice philosophy, strategy and policy and develop appropriate protocols.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Nursing degree or equivalent experience
• Evidence of immunisation training and assessment of competence within the last two years
• Evidence of continuing professional development
• Experience
• Minimum six months experience working within a primary care environment within the last two years
• Experience of chronic disease management
• Experience managing Diabetes, Asthma, Hypertension, Coronary Heart Disease and Cardiovascular Disease
• Experience undertaking annual reviews and personalised care planning

Desirable

• Qualifications
• Postgraduate Diploma or Degree in Primary Care Nursing
• Independent Prescriber qualification
• Accredited Spirometry qualification
• Respiratory Diploma or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wootton Medical Centre

Address

36-38 High Street

Wootton

Northampton

Northamptonshire

NN4 6LW

United Kingdom

Employer's website

https://www.woottonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Job Role

The successful applicant will:

• Provide comprehensive consultant-led care in rhinology, anterior skull base surgery and general ENT practice.
• Deliver secondary and tertiary rhinology services including management of inflammatory sinonasal disease, revision endoscopic sinus surgery and complex sinonasal pathology.
• Participate in the regional anterior skull base multidisciplinary service, working closely with Neurosurgery, Radiology, Pathology, Oncology and specialist nursing colleagues.
• Contribute to the assessment and surgical management of patients with sinonasal tumours and other complex rhinological conditions.
• Work collaboratively with Ophthalmology colleagues in the delivery of lacrimal services, including endoscopic dacryocystorhinostomy (DCR).
• Support established multidisciplinary pathways with Neurosurgery for endoscopic anterior skull base surgery.
• Contribute to emergency ENT services through participation in a 1:8 on-call rota.
• Support teaching, training, audit, clinical governance and research activities within the department.
• Participate in service development and regional pathway delivery across Devon and Cornwall.

The department operates with a flexible and collegiate consultant structure to ensure sustainable delivery of both secondary and tertiary ENT services. The successful candidate will join an experienced and supportive consultant team with established subspecialty interests across rhinology, skull base surgery, head and neck surgery, otology and laryngology. The post offers opportunities to further develop multidisciplinary rhinology and anterior skull base services in collaboration with colleagues across the Trust and wider Peninsula network.

PERSON SPECIFICATION

ATTRIBUTES

ESSENTIAL

DESIRABLE

Education, qualifications & special training

• Full GMC registration
• Entry on the GMC Specialist Register via CCT or CSER(CP) proposed CCT/CESR(CP) date must be within 6 months of interview, CESR or European Community Rights.
• Fellowship in advanced rhinology and anterior skull base surgery

• Higher degrees
• Postgraduate awards and prizes
• Other medical qualifications

Experience outside specialty

KNOWLEDGE & EXPERIENCE

Demonstrate evidence of good clinical training

Attend appropriate basic training courses

Ability to manage basic surgical conditions in children.

• Demonstrate evidence of wide based knowledge
• Attend appropriate courses/meetings in the last 6 years covering the spectrum of the entire speciality

Specialist skills

Demonstrate evidence of having had a broad subspeciality training

Evidence of ability to perform advanced subspecialty procedures

Comprehensive knowledge of subspeciality subject

• Attended subspeciality-specific meetings in the last 3 years
• Attended advanced subspecialty specific courses
• Comprehensive knowledge of subspeciality subject

Research

• Evidence of a research interest
• Published (or accepted for publication) as principal author in peer reviewed journal

• Extensively published
• Presentations at local/reginal/national and international meetings
• Publications and presentations in subspeciality subject
• Demonstrate an enthusiasm to continue with research

Teaching

• Demonstrate experience in having taught other junior doctors and undergraduates

• Formal medical education qualification

Communication and interpersonal skills

• Well-presented CV

• Information technology skills
• Good presentation skills
• Demonstrate evidence of ability to communicate and co-operate well with both patients and other health care professionals as judged by the general contest of the CV

Management

• Evidence of interest and ability in management
• Management qualification

Undergraduate Teaching

University Hospitals Plymouth NHS Trust is one of the NHS partners of the University of Plymouth Peninsula Medical School. The Directorate has a commitment to a significant part of the clinical undergraduate teaching programme. The post holder will be expected to participate in undergraduate teaching activities. Additional job planned sessions for protected teaching time would be agreed by mutual agreement with the Service Line Director. Such arrangements will be agreed within the Trusts' annual job planning and medical staff appraisal process.

Proposed Job Plan

Details of the proposed job plan should be set out below.

Whilst a standard job plan would consist of 10 PAs, we would be able to consider whether the post could be undertaken on a flexible or less than full-time basis. On the appointment 1.5 SPA standard (1 SPA timetabled and 0.5 SPAs flexible). This may increase as the appointee becomes more involved in undergraduate or post graduate teaching or other department activities.

Type (DCC/SPA)

PA

Monday

AM

Admin

DCC

1

PM

Clinic / LA rhinology list

DCC

1

Tuesday

AM

Clinic

DCC

1

PM

Clinic

DCC

1

Wednesday

AM

OFF

PM

Fortnightly paeds theare

DCC

0.625

Thursday

AM

Head and Neck & Skull Base MDT

DCC

0.125

PM

SPA

DCC

1.0

Friday

AM

Theatre

DCC

1.25

PM

Theatre

DCC

1.25

Additional

On call 1 in 8 weekdays, 1 in 8 weekends

(0.75PA unpredictable and 0.5 predictable to include post operative ward round)

SPA (Flexible)

DCC

SPA

1.25

0.5

Total DCC

8.5

Total SPA

1.5

Total PAs

10

Proposed Timetable

The job plan will be agreed on appointment the published Job plan is indicative

ON CALL Frequency of rota commitment

Category A (tick as appropriate)

Category B (tick as appropriate)

1 in 1 - 1 in 4 rota

8%

3%

1 in 5 1 in 8 rota

5%

2%

1 in 9 or less

3%

1%

Agreed PA value of on call

1.25

Agreed on call rota frequency

1 in 8 weekdays and weekends

Person Specification

Education, qualifications & special training

Essential

• oFull GMC registration oEntry on the GMC Specialist Register via CCT or CSER(CP) - proposed CCT/CESR(CP) date must be within 6 months of interview, CESR or European Community Rights. oFellowship in advanced rhinology and anterior skull base surgery

Desirable

• oHigher degrees
• oPostgraduate awards and prizes
• oOther medical qualifications Experience outside specialty

Knowledge and Experience

Essential

• oDemonstrate evidence of good clinical training oAttend appropriate basic training courses oAbility to manage basic surgical conditions in children.

Desirable

• oDemonstrate evidence of wide based knowledge
• oAttend appropriate courses/meetings in the last 6 years covering the spectrum of the entire speciality

Specialist skills

Essential

• oDemonstrate evidence of having had a broad subspeciality training oEvidence of ability to perform advanced subspecialty procedures oComprehensive knowledge of subspeciality subject

Desirable

• oAttended subspeciality-specific meetings in the last 3 years
• oAttended advanced subspecialty specific courses

Research

Essential

• oEvidence of a research interest oPublished (or accepted for publication) as principal author in peer reviewed journal

Desirable

• oExtensively published
• oPresentations at local/reginal/national and international meetings
• oPublications and presentations in subspeciality subject
• oDemonstrate an enthusiasm to continue with research

Teaching

Essential

• oDemonstrate experience in having taught other junior doctors and undergraduates

Desirable

• oFormal medical education qualification

Communication and interpersonal skills

Essential

• oWell-presented CV

Desirable

• oInformation technology skills
• oGood presentation skills
• oDemonstrate evidence of ability to communicate and co-operate well with both patients and other health care professionals as judged by the general contest of the CV

Management

Desirable

• oEvidence of interest and ability in management
• oManagement qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

University Hospitals Plymouth

Plymouth

PL68DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception duties include the following:

To meet and greet patients, visitors and members of the public in a courteous and helpful manner, whether in person or via the telephone.

To direct patients to the appropriate service and ensure enquiries are dealt with quickly and efficiently.

To offer general administrative assistance to the Practice Team.

Facilitate communication between patients, members of the primary health care team and other associated healthcare agencies.

Duties may vary under the direction of the Practice Manager and Reception Manager, depending on workload and staffing levels and may include the following:

• Processing appointment requests via Accurx Triage and over the telephone
• Operating a repeat prescriptions request system according to Practice guidelines.
• Taking messages and recording requests for visits and telephone consultations, ensuring callers are directed to the relevant professional.
• Handling and distributing both incoming and outgoing mail.
• Maintaining records and filing paperwork.
• Computer data entry, allocation and collation; processing and recording information.
• Registering and deducting patients.
• Data processing, photocopying, filing and scanning
• Attend Practice meetings when required.
• Attend relevant training courses, both in-house and externally to develop expertise.
• Assist in opening and locking-up when required and maintaining security of the Practice premises.
• Keeping the reception area free from obstructions.

Person Specification

Experience

Essential

• Good communication both written and oral
• Clear and polite telephone manner
• Basic IT skills
• Ability to work independently and as part of a team

Desirable

• Previous Receptionist experience
• Previous experience using EMIS and Docman
• We will consider inexperienced candidates as full training will be given.

Qualifications

Essential

• Good standard of education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Firs House Surgery

Address

Station Road

Histon

Cambridge

CB24 9NP

United Kingdom

Employer's website

https://www.firshouse.com/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More details about the role

You would be joining a team of Musculoskeletal Physiotherapists and assist in the delivery of Specialist care and Rehabilitation, making a real difference to patients' recovery and quality of life. We will provide opportunities to train and develop your knowledge and skills in Musculoskeletal Rehabilitation through ongoing support, supervision & role specific training.

Responsibilities of the role may include:

• Supporting the delivery of prescribed exercise programs to small groups
• Delivering 1:1 patient rehabilitation programmes
• Ordering & Stock control
• Assisting with administration relating to departmental activity

We will offer:

• Supervision and support from experienced Physiotherapists
• Opportunities for career development / learning
• Regular training

Please note the base will be either Crediton or Okehampton community hospital with the ability to travel between both sites

Working Pattern: 30 hours per week. Monday - Thursday

Interview Date: To be confirmed

For further information please contact: Martin Greenslade, MSK Team lead on [email protected]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Crediton

Devon

EX17 3NH

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title

Medical Receptionist / Administrator

Line Manager

Office Manager

Accountable to

Practice Manager

Hours per week

37.5

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Mission Statement

Our aim is the provision of high quality, evidence based, effective care for all of our patients delivered by a cohesive, happy team.

Generic Responsibilities

All staff at Fell Cottage Surgery have a duty to conform to the following:

Equality, Diversity & Inclusion

A good attitude and positive action towards Equality, Diversity and Inclusion creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Office Manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Fell Cottage Surgery must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Fell Cottage Surgery, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Leave

All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take all of their leave entitlement.

Primary Responsibilities

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Process incoming and outgoing mail

f. Initiating contact with and responding to, requests from patients, team members and external agencies

g. Process referrals to external agencies such as secondary care using the electronic referral system (ERS)

h. Process letters are requested

i. Action GP2GP tasks

j. Read code data on Emis Web

k. Photocopy documentation as required

l. File and store records as required

m. Data entry of new and temporary registrations and relevant patient information as required

n. Input data into the patients healthcare records as necessary

o. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

p. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

q. Manage all queries (including administrative queries) as necessary in an efficient manner

r. Carry out system searches as requested

s. Maintain a clean, tidy, effective working area at all times

t. Monitor and maintain the reception area and notice boards

u. Support all clinical staff with general tasks as requested

Secondary Responsibilities

In addition to the primary responsibilities, the medical administrator may be requested to:

a. Partake in audit as directed by the audit lead

b. Produce meeting agendas and record the minutes of meetings

c. Support administrative and reception staff, providing cover during staff absences

d. Complete opening and closing procedures in accordance with the duty rota

e. As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

f. Ordering and monitoring of stationery supplies

Person Specification

Skills

Essential

• Competent in the use of Microsoft Office applications
• Effective time management
• Ability to follow policies and procedures
• Ability to work in a changing environment

Desirable

• Ability to work in a changing environment
• Able to handle difficult situations

Qualities

Essential

• Ability to work as a team member
• Ability to work autonomously

Desirable

• Confident with problem solving

Experience

Essential

• Experience of working in a health care setting
• Experience of administrative / receptionist duties

Desirable

• Experience of working in a primary care setting

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics & English C or above
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Personality

Essential

• Polite and confident
• Flexible and cooperative
• Caring and supportive
• Sensitive and empathetic in distressing situations

Desirable

• Motivated

Skills

Essential

• Excellent communication skills (written and verbal)
• Strong IT skills
• Clear, polite telephone manner
• Good interpersonal skills

Desirable

• Ability to use EMIS web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fell Cottage Surgery

Address

123 Kells Lane

Gateshead

Tyne And Wear

NE9 5XY

United Kingdom

Employer's website

http://www.Fellcottagesurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

• Assessing the health care needs of patients with undifferentiated and undiagnosed problems

• Screening patients for disease risk factors and early signs of illness

• In consultation with patients and in line with current practice disease management protocols, developing care plans for health

• Providing counselling and health education

• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

• Recording clear and contemporaneous consultation notes to agreed standards

• Collecting data for audit purposes

• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

• Undertaking hot review with GP Trainee

• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice

• Contributing to evaluation/audit and clinical standard setting within the organisation

• Contributing to the development of computer-based patient records

• Contributing to the summarising of patient records and read-coding patient data

• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs

• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate.

Person Specification

Experience

Essential

• We welcome applications from both experienced GPs and newly qualified GPs and offer a supportive environment for development.

Desirable

• Experience working in primary care

Qualifications

Essential

• GMC registered

Desirable

• Included on, or eligible for inclusion on, the NHS Wales Medical Performers List
• Experience Specifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Riversdale House

Merthyrmawr Road

Bridgend

CF31 3NL

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

• Undertake structured medication reviews, particularly for patients with complex medication needs, polypharmacy or long-term conditions.

• Provide face-to-face patient consultations to review medicines, adherence, effectiveness, side effects and monitoring requirements.

• Support patients with the management of long-term conditions through medicines optimisation and appropriate clinical advice.

• Resolve day-to-day medicines-related and prescribing issues within the practice.

• Respond to medication and prescribing queries from patients and members of the practice team.

• Promote safe, effective and evidence-based prescribing.

• Support repeat prescribing processes and appropriate medication monitoring.

• Undertake medicines reconciliation following discharge from hospital or other care settings.

• Identify medication discrepancies, interactions, duplications and other medicines-related risks and take appropriate action.

• Manage medicines shortages and supply issues, recommending suitable alternatives where clinically appropriate.

• Support effective communication across patients' care pathways and liaise with hospitals, community pharmacies and other healthcare professionals when required.

• Support the monitoring of patients taking high-risk medicines.

• Contribute to medication safety alerts, prescribing reviews, clinical audits and quality improvement work.

• Work collaboratively with GPs, nurses, pharmacists, pharmacy technicians and the wider practice team.

• Use EMIS and other relevant clinical systems effectively and maintain clear and accurate patient records.

• Prescribe medicines within professional competence, in accordance with the postholder's Independent Prescriber qualification, current clinical guidance and agreed practice arrangements.

Professional Responsibilities

The postholder will maintain registration with the General Pharmaceutical Council (GPhC), work within their professional competence and maintain appropriate continuing professional development.

They will comply with practice policies, clinical governance, confidentiality, information governance and data protection requirements and contribute positively to the wider practice team.

The duties outlined above are not intended to be exhaustive and may develop in response to the needs of The Woodberry Practice and changes within primary care.

Person Specification

Experience

Essential

• Experience working as a Clinical Pharmacist within a GP surgery / primary care setting
• Experience using EMIS in a GP practice / primary care setting
• Experience providing face-to-face patient consultations
• Experience undertaking medication reviews and supporting patients with long-term conditions and polypharmacy
• Experience working effectively with GPs and the wider practice team
• Experience managing medicines-related queries and medicines reconciliation

Desirable

• Experience of clinical audit and improving patient care

Qualifications

Essential

• Master's degree in Pharmacy (MPharm) or equivalent pharmacy qualification
• Registered Pharmacist with the General Pharmaceutical Council (GPhC)
• Independent Prescribing qualification with current annotation on the GPhC register
• Evidence of commitment to ongoing personal and professional development

Desirable

• Medicines Management qualification
• Minor Ailments certification
• Relevant postgraduate clinical pharmacy qualification
• Additional training relevant to primary care / general practice

Knowledge and Skills

Essential

• Excellent communication and interpersonal skills
• Good knowledge of medicines optimisation and safe prescribing
• Ability to work independently and manage own workload effectively
• Ability to provide confident, patient-centred face-to-face consultations
• Ability to work effectively with GPs and the wider practice team
• Good organisational and time-management skills

Desirable

• Knowledge of local and national prescribing guidance
• Experience contributing to quality improvement within general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodberry Practice

Address

The Woodberry Practice

1 Woodberry Avenue

London

N21 3LE

United Kingdom

Employer's website

http://www.thewoodberrypractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Further information about the job roles can be found on the Job Description and Person Specification documents attached.

Person Specification

Knowledge and skills

Essential

• Infection control awareness
• Standard IT/ keyboard skills
• Excellent customer care skills
• Communication skills, both written and verbal
• Organisation/ prioritisation skills
• Time management
• Verbal reasoning skills
• Confidentiality
• Demonstrates an understanding of the role of the phlebotomist/ health care assistant
• Clinical skills and competency relevant to the role e.g. Phlebotomy experience
• Understand issues regarding accountability and delegation

Experience

Essential

• Experience of working with the public or in a customer care environment.
• Experience of working in a busy environment.
• Phlebotomy experience
• Experience working under indirect supervision

Desirable

• NHS experience
• Experience of a changing work environment
• Experience working in a general practice or other healthcare environment

Personal qualities

Essential

• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexible, reliable and responsive to change
• Demonstrates an ability to value the opinions of others
• Demonstrates high level of self awareness, i.e. strengths and weaknesses, personal qualities and skills
• Willingness to undergo education/ training for both practice and service needs
• Willingness to work towards professional and performance objectives (appraisal)
• Highly motivated
• Flexibility
• Enthusiasm
• Team player
• Calm approach
• Positive attitude

Qualifications

Essential

• Good general secondary education including Maths and English

Desirable

• Further clinical qualifications
• IT experience
• HCA course specific to general practice
• NVQ level 3 or working towards this or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weymouth Bay Medical Practice

Address

25 Crescent Street

Weymouth

Dorset

DT4 7BY

United Kingdom

Employer's website

https://www.weymouthbaymedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Title: General Practice Nurse (GPN) Hours of duty: 16-20 hours per week Reporting to: Practice Nurse Team Leader Job summary

The post holder will:

• Will deliver care flexibly within the boundaries of their role and according to the NMC Code of conduct, focusing upon providing high standards of nursing care, supporting patients to be healthy, managing the care of patients with a long-term condition, promoting health and screening activities.
• Support the Team Leader in maintaining and developing services, managing change, undertaking audit, and implementing policy improvements when designated.
• Take an active role in national health strategies and health campaigns

• Assess, plan, develop, implement and evaluate care programmes to promote health and well-being, and prevent adverse effects on health and well-being
• Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition
• Implement and evaluate individual treatment plans for patients with a known long-term condition including lower leg conditions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Implement and participate in vaccination and immunisation programmes for both adults and children
• Advise, support and, where appropriate, administer vaccinations for patients travelling abroad
• Promote and deliver evidence-based care for patients presenting with aural conditions
• Assist senior practitioners in providing minor-surgery sessions
• Assess and care for patients presenting with uncomplicated wounds
• Support and advise women requesting information relating to family planning needs
• Support and manage health needs of women presenting for cervical cytology consultations
• Deliver opportunistic health promotion using opportunities such as new-patient medicals
• Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care
• Recognise, assess and refer patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health
• Manage patients with long term health conditions, as trained.

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
• Utilise communication skills to support patients to adhere to prescribed treatment regimens
• Anticipate barriers to communication and act to improve communication
• Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders
• Act as an advocate when representing the patients and colleagues viewpoints to others
• Communicate with and support patients who are receiving bad news

• Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC)
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality
• Deliver care according to the NSF and the National Institute for Clinical Excellence (NICE) guidelines and evidence-based care
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation
• Participate in the maintenance of quality governance systems and processes across the organisation and its activities
• Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required
• In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate
• Evaluate the patients response to health care provision and the effectiveness of care
• Support and participate in shared learning across the practice and wider organisation
• Participate in the management, review and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework (e.g. root-cause analysis)
• Participate in the performance monitoring review of the team, providing feedback as appropriate
• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
• Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

• Understand own role and scope in the organisation and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties
• Ensure clear understanding and utilisation of referral mechanisms within the practice
• Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements
• Undertake mandatory and statutory training
• Apply infection control measures within the practice according to local and national guidelines
• Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Participate in the local implementation strategies that are aligned to the values and culture of general practice

• Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
• Review and process data using accurate Read codes about patients to ensure easy and accurate retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition
• Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act
• Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care

• Assess own learning needs and undertake learning as appropriate
• Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
• Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning
• Actively participate in educational meetings, presenting case studies, audits and relevant learning.

• Identify patterns of discrimination, act to overcome this, and promote diversity and quality of opportunity
• Enable others to promote equality and diversity in a non-discriminatory culture
• Support people who need assistance in exercising their rights
• Monitor and evaluate adherence to local chaperoning policies
• Act as a role model in good practice relating to equality and diversity
• Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care

Person Specification

Qualifications

Essential

• Registered General Nurse

Desirable

• Foundation Degree in general Practice Nursing
• Care and Management of patients with a long-term condition
• Diploma in Asthma/COPD/Diabetes or experience in managing reviews through another accredited course.
• Previous experience in Community or Practice nursing
• Evidence of competency in the management of Leg Ulcers and Doppler assessment

Experience

Essential

• Registered General Nurse
• Have previous knowledge/experience in a primary care setting
• Aware of accountability of own role and other roles in a nurse led service
• Awareness of clinical governance issues in primary care

Desirable

• Previous experience in practice nursing
• Experience in managing long term conditions
• Experience in Spirometry
• Experience in managing Leg ulcers including assessment, doppler and compression therapies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Hadleigh Practice

Address

20 Kirkway

Broadstone

Dorset

BH18 8EE

United Kingdom

Employer's website

https://www.thehadleighpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Qualifications

Essential

• oRegistration as a pharmacist with General Pharmaceutical Council
• oDegree in Pharmacy (Masters Level or equivalent).

Desirable

• Member of Royal Pharmaceutical Society (RPS)

Experience

Essential

• oExperience of working with patients within a hospital, GP practice or community setting

Desirable

• oExperience of working in NHS Hospital as a trainee pharmacist or undergraduate

Knowledge and skills

Essential

• Excellent written communication skills
• oAble to utilise and apply theoretical knowledge practically in the workplace
• oAble to work independently and as part of a team

Desirable

• oAble to demonstrate leadership skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ

United Kingdom

Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks. You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries. You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and secretarial service.

Person Specification

Experience of working in the health sector

Essential

• Commitment to learn and enhance your skills in providing quality care.
• Commitment to learn and enhance your interpersonal and communication skills

Desirable

• Experience of working in a care setting

Experience

Essential

• Experience of working in primary care

Desirable

• Experience of working in a GP Practice

Qualifications

Essential

• Applicant must be a resident in the UK and have the right to work.

Employer details

Employer name

The Hodford Road Surgery

Address

73 Hodford Road

London

NW11 8NH

United Kingdom

Employer's website

https://www.hodfordroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Radiographer (Bank) Taunton Hospital | Radiology | Bank | Part Time Up to £25.00 per hour depending on experience State-of-the-art equipment and more time to focus on what matters. We're the UK's largest Healthcare Charity and this is the career you've always wanted. Become our new clinical lead and we'll ask you to see each patient as an individual, carrying out your role with understanding and empathy. As a Radiographer at our Taunton hospital, you'll bring high levels of technical knowledge and the ability to work quickly and accurately. You have a great eye for detail and you're caring by nature. You hold a BSC degree in diagnostic radiography (or equivalent), a postgraduate qualification and excellent teamwork skills. As a Radiographer, you will:

Person Specification

Qualifications

Essential

• You have a great eye for detail and you're caring by nature. You hold a BSC degree in diagnostic radiography (or equivalent), a postgraduate qualification and excellent teamwork skills.

Experience

Essential

• As a Radiographer at our Taunton hospital, you'll bring high levels of technical knowledge and the ability to work quickly and accurately.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Staplegrove Elm

Taunton

TA2 6AN

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate
• Produce significant event analyses when appropriate
• Participate in regular clinical team meetings.

Person Specification

Personal Attributes

Essential

• Flexible, adaptable, and able to work collaboratively within a changing primary care environment.
• Strong organisational skills and the ability to prioritise effectively.
• A positive, proactive attitude toward teamwork, problemsolving, and service improvement.

Qualifications

Essential

• Qualifications & Registration
• Fully qualified General Practitioner with MRCGP (or equivalent qualification enabling entry to the UK GP Performers List).
• GMC full registration with a licence to practise.
• Inclusion on (or eligibility to join) the NHS GP Performers List.
• Evidence of ongoing CPD and compliance with appraisal and revalidation requirements.

Desirable

• Clinical Experience & Skills
• Strong, safe, and independent clinical decisionmaking skills across the breadth of primary care.
• Ability to manage acute and chronic conditions effectively.
• Competence in prescribing, managing referrals, and working within NHS primary care systems.
• Experience providing holistic, patientcentred care, including continuity of care.

Experience

Essential

• Experience
• Previous experience working in care homes, including frailty management, medication reviews, and multidisciplinary working.
• Experience working within a large, busy, multisite GP practice, ideally handling high patient demand and varied clinical pressures.
• Background in managing complex patients and coordinating with community services.

Desirable

• Additional Skills & Interests
• Interest in contributing to quality improvement, audits, or clinical leadership activities.
• Willingness to take on minor additional responsibilities such as supervising trainees, supporting enhanced services, or developing specialist clinic interests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stockport Medical Group

Address

1-3 Avondale Road

Edgeley

Stockport

SK3 9NX

United Kingdom

Employer's website

https://www.stockportmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Nursing Associate has a breadth of knowledge across the lifespan and across the field of surgical services, providing holistic and person-centred care and support for people of all ages and in a variety of settings. The Nursing Associate works independently under the leadership of registered professionals, working within the sphere of nursing and podiatric surgery. Nursing Associates are equipped with the knowledge, understanding, skills, attitudes and behaviours relevant to employment as a Nursing Associate and will work to the NMC Code and Standards for Nursing Associates. The following criteria identify the core components of the roles, responsibilities and accountabilities of Nursing Associates. They identify what Nursing Associates can contribute to the health and wellbeing of patients and service users and apply across all health and care settings. Integral to all of these is the ability to communicate effectively, with sensitivity and compassion, and to manage relationships with people, making reasonable adjustments where necessary. They will be able to communicate effectively across a wide range of channels and with a wide range of individuals, the public, health and social care professionals, maintaining the focus of communication on delivering and improving health and care services. They will work with the team delivering care; they will be aware of the different roles within the team and understand their role within it. They will work as part of a multidisciplinary team. The post holder may be required to work anywhere within the hospital or community setting.

Person Specification

Criteria

Essential

• Practitioner/ nursing associate foundation degree qualification
• Relevant healthcare qualification or experience
• Ability to work effectively within a multidisciplinary team
• Strong communication and organisational skills

Desirable

• Knowledge of infection control and theatre protocols
• Previous experience in surgical or outpatient settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

Trust wide

Trust wide

TS24 7PW

United Kingdom

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary responsibilities

The GP Assistant will:

Sort clinical post and prioritise for the GP in terms of actions. Signposting documents to others such as clinical pharmacist etc.

Extract all information from clinical letters that needs coding and adding to clinical notes.

Arranging appointments, referrals, tests and follow up appointments for patients

Preparing patients to see the GP, taking a brief clinical history and performing basic assessments in readiness for the GP appointment.

Testing urine, taking blood pressure, ECGs & phlebotomy.

Completing basic administration for the GP to approve and sign documents such as insurance forms, mortgage, benefits agency forms etc.

Explaining treatment procedures to patients.

Helping the GP liaise with outside agencies e.g. contacting the hospital getting hold of an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).

Support the GP with immunisations/wound care.

Organisational Position

On a daily basis the GPA will report to the Practice Manager and the GP Lead at their practice.

Individual Responsibilities

Adhere to DHC and GP Practices policies and procedures and any other relevant legislation.

Participate in regular supervision sessions and appraisals with your line manager. Attend training and development activities as identified and participate in meetings as required.

Maintain administration systems and workspace used in a clean and tidy condition.

Maintain a good working knowledge of Health and Safety procedures and fire precautions and operate the correct procedures and participate in policy development and data collection where appropriate.

Work flexibly to meet the needs of clients.

Ensure mandatory training is up-to-date at all times.

Contribute to ongoing/new projects as required.

To undertake any other duties appropriate to the grade and purpose of the job as may be agreed by the post holder.

Work Setting And Review

The post holder will work autonomously to an agreed set of targets and objectives.

They will manage their own time and case load, providing regular updates/progress reports to their line manager and to the GP practices they are based in.

Participate in DHCs appraisal and review system.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality & Diversity

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal & Professional Development

Post holder must hold a GP Assistant Certificate qualification or have the intention to work towards it.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and, or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Attend all relevant annual updates.

Inform the lead GP of any concerns regarding GPA role and any professional development needed.

Be aware of own professional boundaries and what to do when you have reached them.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk.

Work to practice protocols.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Be familiar in all mediums of communications such as email, tasks, telephone etc.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Communicate effectively to outside agencies.

Communicate clearly with their lead GP.

Contribution to the Implementation of Services

The post-holder will:

Apply Practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills.

Desirable

• GP Assistant Certificate qualification.

Other requirements

Essential

• Flexibility to work outside core office hours.
• Disclosure Barring Service (DBS) check.
• Maintains confidentiality at all times.

Skills

Essential

• Excellent communication skills (written and oral) including the ability to listen.
• Strong and confident IT skills including MS Office and databases.
• Excellent administrative skills working under own initiative at times.
• Effective time management skills, often in a fast paced environment.
• Proven problem solving and analytical skills.
• Ability to adapt to changing situations and changing needs of the service.
• Excellent customer care skills.
• Motivated to achieve good outcomes for patients.
• Able to follow policies and procedures effectively.
• Able to maintain confidentiality at all times.

Desirable

• Knowledge of GP clinical systems e.g EMIS .

Personal qualities

Essential

• Polite & confident with good customer care skills remaining calm under pressure.
• Caring, sensitive and empathetic sensitive to patients' life stages, concerns and problems.
• Self-motivated, reliable and dedicated.
• Excellent interpersonal skills.
• Motivated and proactive.
• Ability to use initiative and judgement.
• Confident, assertive, and resilient.

Experience

Essential

• Experience working in a health care setting.
• Experience working in the NHS/Primary Care General Practice setting.
• Understanding of community services and personalised care.
• Experience of managing a complex administrative role.

Desirable

• Experience working with the general public in a similar role.
• Experience of producing agendas and minutes for meetings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CLICK PCN

Address

Church View Medical Centre

Broadway Road

Horton

Ilminster

Somerset

TA19 9RX

United Kingdom

Employer's website

https://langportsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

To process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate in accordance with the principles of good practice.

Job responsibilities

To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.

To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.

To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.

To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the PPA for processing and reimbursement. The forms should be bundled in accordance with current PPA guidelines and include any necessary accompanying paperwork such as the FP34D and invoices as required by the PPA.

To promptly forward all invoices and dispensary related correspondence to the practice manager or dispensary manager according to practice policy.

To notify the authorising doctor of any FP10 returns/feedback from the PPA so that any appropriate remedial action may be taken.

To operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

To ensure shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.

To take prompt action in response to any drug alert bulletins that may be received from time to time.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audits where appropriate.

Person Specification

Additional Criteria

Essential

• Effective team worker
• Ability to work flexibly
• Ability to develop supportive relationships with colleagues
• Ability to work under own initiative
• Ability to follow guidelines and protocols.

Qualifications

Essential

• NVQ Level 2 dispensing qualification Proof/certification required.
• Good standard of general education

Experience

Essential

• Excellent IT skills
• Excellent communication skills, verbal and written.
• An understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Experience of answering telephone queries in a busy environment.
• Experience of a computerised clinical system (Emis, SystmOne etc.)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Church View Surgery

5 Market Hill House

Hedon

HU12 8JE

United Kingdom

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Desirable

• Experience of Care

Skills and abilities

Essential

• Effective communicator
• Team player
• Approachable
• Resilient
• Flexible approach to work
• Genuine desire to care for people

Knowledge

Essential

• Confidentiality understanding of Information Governance
• Knowledge and understanding of Health and Safety

Desirable

• Knowledge and understanding of current healthcare issues

Qualifications

Essential

• Willingness to undertake the NHS Care Certificate education through eLearning for Health package and training package
• Willingness to undertake Functional skills level 2 Maths & English if not already qualified at GCSE or equivalent level in Maths & English

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham NHS Foundation Trust

Moorgate Road

Rotherham

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Opening of premises, restoring telephone and computerised appointment systems or at the end of Surgery - switching over of telephone systems, recording new messages (dependent whether am or pm working).

2. Receiving and routing patients on arrival in an efficient and courteous manner.

3. Making new and follow up appointments, both face to face and via the telephone.

4. Handling general enquiries and promoting the services offered by the Surgery.

5. Informing patients of cancelled appointments.

6. Receiving payments from patients and providing receipts when required.

7. Completion of T/R forms together with computer entries.

8. Using computer as required.

9. Leaving reception area/call centre tidy and ready for incoming colleagues together with information regarding unresolved or urgent information.

10. Making tea/coffee for visitors/Doctors as and when necessary.

11. Tidying waiting areas when necessary.

12. Dealing with all incoming and outgoing post.

13. Ensuring sufficient stationery supplies are available in reception and call centre.

14. Collection point for prescriptions/sick notes etc.

15. Testing fire alarms on a regular basis.

16. Input change of address forms onto computer.

17. Making up of antenatal packs as required.

18. Photocopying and shredding as and when required.

19. Issuing self certification forms etc for patients to complete.

20. Registration of all new patients, preparation of their files and inputting information onto the computer in respect of immunisations, cytology results and rubella status for new female patients.

21. Scanning of correspondence, forwarding as necessary via e-mail and placing in patients electronic records.

22. Repeat prescriptions and associated administration.

23. Update patients notes and add read codes as directed by the Doctors.

24. Ensuring summaries are added accurately to patients notes.

25. Keeping of accurate appointment statistics.

26. Clinical administration support.

27. Any other duties that may be required and agreed by the Doctors and Practice Manager.

Person Specification

Experience

Essential

• Excellent communication skills - Written / Face to face / Telephone
• Previous customer service experience
• Previous experience of working within a team
• Basic computer knowledge / qualification

Desirable

• Confidentiality experience
• Use of own initiative
• Previously employed in the NHS
• Previous reception experience
• Administration skills
• Multi-tasking
• Flexibility
• Windows skills - Word / Excel
• SystmOne skills (Medical System)
• Experience of using appointment systems

Employer details

Employer name

Abbey House Medical Practice

Address

Golding Close

Daventry

Northamptonshire

NN11 4FE

United Kingdom

Employer's website

https://www.abbeyhousemedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities

• Manage the assessment, implementation and planning of care of children and their families for the duration of the shift
• Develop partnerships with children and their families to enable to deliver care as wished by the family.
• Be responsible for evaluating the care given verbally and written reports.
• Use play as an effective means of communication, therapy and stimulation at all times during the planning and implementation of care. Where required, involve play specialist, ward teacher and schools in accessing and developing appropriate play/education programmes to meet the needs of the individual child.
• Take account of the health promotion needs of the individual child/family, and ensure that relevant information and support are given to meet these needs at an appropriate time during the childs stay in hospital.

Person Specification

Qualifications

Essential

• RSCN / RN Child
• NMC registration
• Evidence of CPD
• Mentorship qualification
• EPALS/APLS/HDU level 1

Desirable

• Cannulation / Venepuncture competent
• CVAD competent

Experience

Essential

• Experience of managing a team
• Knowledge of escalation and recognition of a sick and deteriorating child
• Knowledge and experience of dealing with child protection / safeguarding
• Able to work effectively with other team members in the MDT

Desirable

• Management of Clinical Risk
• Management Clinical Audit
• Understanding of Change

Knowledge

Essential

• IT skills
• Good organisation and time keeping skills
• Can work independently or as part of a team
• Teaching skills
• Excellent written and verbal communication skills

Desirable

• Knowledge of NHS IT systems
• Understanding of budget management
• Able to assist with the development of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Children's Assessment Unit, Riverbank Ward, Bedford Hospital South Wing

Kempston Road

Bedford

MK42 9DJ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job description

Job responsibilities

• To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
• Update SOPs as necessary
• Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
• Prepare invoices for private work.
• Send death certificates/cremation paperwork to the coroners office/undertakers.
• To make appointments and bookings as required.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To assist with the gathering of statistics and information when required.
• To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
• To monitor Practice emails
• Liaise with PCSE
• To register permanent, temporary and deduct patients as required
• Apply Practice policies, standards, and guidance
• Participate in audit where appropriate
• To arrange TOPs
• And any other responsibilities that your line manager feels necessary to the role of medical secretary.
• Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
• Action workflow and tasks
• Action workflow from our website
• To retrieve medical records and assist the completion of medical/insurance records.
• File patient records and correspondence in patient medical records
• To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
• To maintain the computer clinic system in an accurate and secure manner
• Fulfil a proactive role towards the management of risks in all areas of the practice. This will include risk assessments of situations, taking appropriate action and reporting all incidents, near misses and hazards.
• All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the practice to meet its own legal duties and to report any hazardous situations or defective equipment.
• All employees are required to maintain the confidentiality of the public and members of staff in accordance with the Practice policies.
• Keep up to date with changes in clinical processes and new services.
• Promote your own continuing professional development.
• Participate in annual appraisals.

Person Specification

Experience

Essential

• Experience working as a Medical Secretary

Desirable

• Experience of working within a GP practice

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• AMSPAR medical secretarial or equivalent qualification
• RSA stage 2 typing plus audio typing and text processing or equivalent qualification
• Knowledge of SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Probus Surgery

Address

Tregony Road

Probus

Truro

Cornwall

TR2 4JZ

United Kingdom

Employer's website

https://www.probussurgicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Job title: General Practitioner

SUMMARY OF MAIN RESPONSIBILITIES

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

SUPERVISORY RESPONSIBILITIES/POSITION IN STRUCTURE

Will report to the partners (Clinically) and to the Practice Manager (Administration)

SPECIFIC DUTIES/RESPONSIBILITIES

Clinical Responsibilities:-

In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery/telephone/video consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion.

-Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness.

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes and complying with QOF and local incentive scheme requirements.

Delivering enhanced services.

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

-Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilitiesassociated with a GP working within primary care.

Other Responsibilities within the Organisation:-

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/audit and clinical standard setting within the organisation.

Contributing to the development of computer-based patient records.

Contributing to the summarising of patient records and Read-Coding patient data.

- Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:-

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:-

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines.

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

- Making effective use of training to update knowledge and skills.

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality and Diversity:-

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:-

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:-

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk.

- Assess own performance and take accountability for own actions, either directly or under supervision.

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

- Work effectively with individuals in other agencies to meet patients needs.

- Effectively manage own time, workload and resources.

Communication:-

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members.

- Communicate effectively with patients and carers.

- Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:-

The post-holder will:

- Apply Practice policies, standards and guidance.

- Discuss with other members of the team how the policies, standards and guidelines will affect own work.

- Participate in audit where appropriate.

Commited to working as part of a multi-disciplinary, multi-agency primary care team

Openness to explore alternative working practices

Person Specification

Qualifications

Essential

• ----------------------------------
• Qualifications & Training
• ----------------------------------
• -MBBS or equivalent medical degree
• -Full registration with GMC
• -Certification of Completion of Training (at time of commencing post)
• -Inclusion on Performers List (at time of commencing post)
• -MRCGP (at time of commencing post)
• -Evidence of a commitment to on-going personal & professional development
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• Knowledge & Understanding
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• -Understanding the role of medical services in a wider public health agenda
• -Knowledge of the demographic characteristics that affect health and health care in the area
• -Understanding current NHS policies
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• Experience
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• -Experience of working in primary care in an area with significant health problems
• -Experience of providing primary care
• -Development of areas of clinical expertise
• -Experience of audit and improving care for patients
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• Personal Skills and Qualities
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• Ability to communicate clearly and effectively in English, both written and verbally.
• Good organisational skills
• Time management skills
• Able to work under pressure
• Working on own initiative
• IT skills (including word processing and database work) as relevant to General Practice
• Committed to quality and patient satisfaction
• Committed to equal opportunities
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• Team worker
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• Commited to working as part of a multi-disciplinary, multi-agency primary care team
• Openness to explore alternative working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Claremont Clinic

Address

459-463 Romford Road

Forest Gate

London

E7 8AB