Job description

Job responsibilities

JOB SUMMARY

• Main duties to include dealing with incoming telephone calls confidently and signpost patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way.

• To be able to process appointment requests from patients by telephone or by the relevant NHS approved communication tool, following the Care Navigation protocol.
• To provide a professional and comprehensive information support service to the practice team.
• The post holder will be expected to undertake a range of clerical task, including the use of a PC for data inputting and operation of the EMIS Web system.
• To provide a point of reception contact for patients and act as a focal point of communication between patients doctors and other members of the clinical and administrative staff.

Person Specification

Qualifications

Essential

• GCSE grade A to C (or equivalent) in Maths and English.

Experience

Essential

• Experience of dealing with the public.
• Good written and oral skills.
• Excellent telephone skills.
• Good IT Skills.
• Excellent communications skills.
• Ability to work under pressure.
• Initiative and common sense.
• Self-Motivator.
• An understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Previous work experience in General Practice with a knowledge of Emis Web.
• Previous work experience involving dealing with the public or customer care in a reception environment.
• A demonstrable commitment to professional development.
• Experience of routine administration tasks i.e. filing, record-keeping.

Additional

Essential

• IT Skills (including knowledge of Microsoft products).
• Ability to work as part of an integrated multi-skilled team.
• Able to work in a changing environment.
• Enthusiasm for the job.
• Interest in the work of medical receptionist.
• Flexibility of working hours.
• Tidy appearance.
• Personable.
• Honest.

Desirable

• Friendly and approachable.
• Experience dealing with difficult patients.
• Caring.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pendle View Medical Centre

Address

Blackburn Road Medical Practice

257 Blackburn Road

ACCRINGTON

Lancashire

BB5 0AL

United Kingdom

Employer's website

https://www.pendleviewmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see full job description and personal specification for further details of the main responsibilities and job purpose

Person Specification

Qualifications

Essential

• MRCP (UK)
• Entry on GMC Specialist Register for Geriatric Medicine
• Essential medical experience at Registrar or Consultant Level

Desirable

• Relevant Higher degree (MD/PhD)
• Qualification in Medical Education

Application FORM

Essential

• MRCP

Desirable

• MRCP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

#caretojoinus

Person Specification

qua

Essential

• NMC Registered (Level 1) Adult Nursing.

Desirable

• Interest in or experience of specialist surgery: Trauma and Orthopaedics

Knowledge and Experience

Essential

• Evidence of meeting revalidation, specialist surgical skills and mandatory training requirements
• Knowledge of clinical governance and how they are key in-patient safety and assessing risk

Desirable

• oAwareness of the NHS plan and current initiatives that affect us particularly in the south west peninsular

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities:

• Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
• Cytology
• Wound care / ulcer care/Doppler
• Removal of Sutures
• New Patient Medicals/Urinalysis
• Travel Clinic
• ECGs
• Asthma/Peak Flow Readings/Spirometry
• Venepuncture
• Hypertension Management
• Ear syringing
• Routine immunizations/Childhood immunisations
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Assisting GPs with minor surgery and coil fittings
• Requesting pathology tests, for example urine culture, swabs
• Interest in Diabetes or Coronary Heart Disease and Contraception.
• Following agreed clinical protocols with referral to senior nurses or GPs as appropriate
• Other tasks will include
• Clean and sterilise equipment using autoclave monitoring autoclave
• Maintaining and cleaning equipment used by the nurses and GPs
• Maintaining GP and Nurses rooms, stocking and rotating items as required
• Chaperoning and assisting patients who are being examined by another clinician.
• Maintain general tidiness and cleanliness of nurses and treatment rooms
• Maintain stock of waiting room leaflets as instructed by partners and Practice Manager
• Ordering of Health Promotion Literature
• Ordering of stock from the District Hospital
• Ordering of vaccinations to maintain stock levels
• Participation in administrative systems in the Practice
• At all times there will be a need to maintain accurate records
• A duty to advise senior nurses of potential problems or errors within a range of assigned tasks
• Attend and participate in any Practice meetings when required.
• On occasion there may be a requirement to undertake home visits
• Any other delegated duties appropriate to the post

Person Specification

Qualifications

Essential

• -Registered Nurse (Nursing and Midwifery Council)
• -Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
• -Broad knowledge of general practice and experience of working as a Practice or Community Nurse
• -Experience with chronic disease management
• -Experience of working autonomously
• -Experience of infection prevention and control measures
• -Experience of managing elderly and housebound patients
• -Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
• -Request pathology tests and process the results, advising patients accordingly
• -Understanding of the importance of evidence-based practice
• -Ability to promote best practice regarding nursing matters
• -Ability to work within own scope of practice and understand when to refer to GPs
• -Good clinical system IT knowledge and an ability to record accurate clinical notes
• -Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
• -Understanding of safeguarding adults and children
• -Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
• -Effectively able to communicate and understand the needs of the patient
• -Effective time management (planning and organising)
• -Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
• -Understand the requirement for PGDs and associated policy

Desirable

• -Mentor or teaching qualification
• -Family planning qualification
• -Experience of quality initiatives, i.e., benchmarking
• -An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners
• -Broad knowledge of clinical governance
• -Knowledge of public health issues in the local area
• -Awareness of issues within the wider health arena and knowledge of health promotion strategies
• -Knowledge of national standards that inform general practice (NSF NICE guidelines)
• -Demonstrate personal accountability, emotional resilience and work well under pressure

Experience

Essential

• -Experience of working within a nursing team
• -Experience of dealing with vulnerable patients

Desirable

• -Experience of working in primary care
• -Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Haslington Surgery

Address

Crewe Road

Haslington

Crewe

Cheshire

CW1 5QY

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• On part 1 sub part 1 of NMC Registration
• Possession of or working towards degree
• BLS course

Desirable

• Assessing and mentoring qualification
• HDU course or relevant acute skills course

Experience

Essential

• Awareness of working with children/families within a multi cultural environment
• Previous involvement in/ knowledge of child protection process & procedures

Desirable

• Experience of having worked with acutely sick children.
• Experience in a relevant unit. (NICU, HDU, PICU, Theatres, A&E, tertiary unit, surgery/medicine).
• Currently working within HDU/PICU
• Experience of supervising and assessing students
• Experience of caring for children requiring ventilation e.g. CPAP/Bipap

Skills

Essential

• Ability to plan and prioritise care of patients
• Ability to work well both in a team and on own initiative
• Ability to work in partnership with members of the Multi disciplinary team
• Excellent documentation skills

Desirable

• IV Drug Administration & Central venous access management
• Knowledge of Gastrostomy & tracheostomy care
• Ability to recognise potential unsafe situations and take appropriate steps.
• Demonstration, commitment to teaching self development and clinical supervision.
• Ability to use IT system and understand importance of information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Experience

Essential

• Experience of continued professional development
• Experience of QOF and clinical audit
• Experience of working in a primary care environment

Desirable

• Minimum of two years as a salaried GP
• Experience of medicines management
• Experience of CCG initiatives

Qualifications

Essential

• Qualified GP
• General Practitioner (Certificate of Completion of Training CCT)
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beechfield Medical Centre

Address

Beechfield Gardens

Spalding

Lincolnshire

PE11 1UN

United Kingdom

Employer's website

https://www.beechfieldmc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are offering a competitive salary. We would arrange for you to have a full formal induction. This is a list-holding role. You would also be rotaed to be part of the duty team which is well supported with at least 2 x GPs working together all-day.

Person Specification

Qualifications

Essential

• MRCGP (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Abbeywell Surgery

Address

Abbey Mead Surgery

The Abbey

Romsey

SO51 8EN

United Kingdom

Employer's website

https://www.abbeywellsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• A good standard of education at GCSE level or equivalent experience
• Possesses good typing and I.T. skills

Desirable

• The ability to communicate in Welsh

Experience

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Previous experience in an administrative role in the NHS or similar organisation

Abilities and skills

Essential

• Meets all essential criteria as per attached job description/person specification
• General keyboard skills

Desirable

• Good interpersonal and communication skills, able to establish effective working relations with internal and external contacts
• The post also requires excellent communication skills
• Good Map reading skills and area knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

WAST, Vantage Point House

Ty Coch Way

Cwmbran

NP44 7HF

United Kingdom

Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Job description

Job responsibilities

Who we're looking for:

Person Specification

Qualifications

Essential

• Please see below

Experience

Essential

• Please see below

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

Chalybeate Cl, Southampton SO16 6UY

Southampton

SO16 6UY

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS (Clinically)

THE PRACTICE DIRECTOR (Administratively)

HOURS: 6 Sessions per Week Salary: Negotiable

JOB SUMMARYThe post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

CLINICAL RESPONSIBILITIES: In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current practice disease management protocols, developing care plans for health. Providing counselling and health education. Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. Recording clear and contemporaneous consultation notes to agreed standards. Collecting data for audit purposes. Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible). Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate. In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

OTHER RESPONSIBILITIES WITHIN THE ORGANISATION Awareness of and compliance with all relevant practice policies and guidelines, eg prescribing, confidentiality, data protection, health and safety. A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to evaluation and audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Contributing to the summarising of patient records and Read-Coding patient data. Attending training and events organised by the practice or other agencies, where appropriate.

CONFIDENTIALITY In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

HEALTH AND SAFETYThe post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified.

EQUALITY AND DIVERSITYThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

PERSONAL/PROFESSIONAL DEVELOPMENTIn addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

QUALITYThe post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources.

COMMUNICATIONThe post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly.

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Additional informationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• Essential
• GMC Registration and Entry on National Performers List
• Essential
• Degree in Medicine
• Essential
• Experience working as a general practitioner in primary care

Experience

Essential

• Essential
• Experience working as a general practitioner in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ancora Medical Practice

Address

Ancora Medical Practice

291 Ashby Road

Scunthorpe

DN16 2AB

United Kingdom

Employer's website

https://ancoramedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, polite, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

Reception

• Provide excellent customer service to patients, carers and visitors of the practice
• Using Active signposting, process appointment requests for urgent/routine/home visit appointments from patients by telephone and in person and be able to identify red flag symptoms and act in accordance with practice protocol in this regard
• Convey messages to clinicians and other staff members accurately and timely
• Accept requests for repeat prescriptions in accordance with practice protocol; check the fax and prescription box for repeat prescription requests and provide completed prescriptions to patients
• Deal with enquiries from patients and carers
• Handle completed private fee work in accordance with protocol and ensure relevant fee is applied (cash handling)
• Liaising with patients regarding correspondence received
• Preparing clinics for practice nurses
• Preparing and managing the diaries/clinics for baby clinic, 24 hour BP monitor and minor surgery
• Accept new patient registrations and relevant documentation, and be able to advise patients of practice area
• Handle samples in accordance with practice protocol
• Ensure building security start and end of day procedures
• Provide refreshments for doctors
• Be able to cover all reception duties as necessary

Administration

• To have a thorough knowledge of all Practice procedures.
• To work in accordance with written protocols including confidentiality and data handling
• Pull/file notes for clinicians as required
• Fax and photocopy as requested

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Experience

Essential

• Experience of working in a patient/customer facing role.

Desirable

• Experience of working in the NHS and/or Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heaton Mersey Medical Practice

Address

460 Didsbury Road

Heaton Mersey

Stockport

Cheshire

SK4 3BT

United Kingdom

Employer's website

https://www.heatonmerseymedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working collaboratively with the Mental Health Practitioners and the general practice team to meet the needs of patients - supporting in the triage of assessments, delivering interventions and education - to manage patients with a variety of mental health conditions.

You will engage with patients to provide support and time limited interventions to meet their health and social needs - with an emphasis on empowerment and recovery. Working closely with the Mental Health Practitioners to devise plans of care to support recovery and advocate improved choice - using a strengths and asset approach to harness and improve patients own network to improve resilience.

Experience of working in the community in a mental health setting would be beneficial. Primary care experience is not essential; however, a good understanding of how Primary Care works would be beneficial.

Most importantly, the right candidate will have a strong desire to achieve the best possible outcomes for patients and have the motivation and flexibility to help develop services to meet the needs of the population.

The role will be embedded within the PCN however it will be outward facing and will link seamlessly with North Staffordshire Combined Healthcare Trust where you will be supported with supervision, and training opportunities etc.

Person Specification

Qualifications

Essential

• NVQ Level 2
• Certificate in Mental Health or commitment to work towards achieving it

Desirable

• NVQ Level 3

Knowledge

Essential

• Awareness of some of the assessment, management, treatment and interventions for mental health problems

Desirable

• Multi-disciplinary team Working experience

Experience

Essential

• Experience of working with people with mental health needs

Desirable

• Working in a community setting

Other

Essential

• The ability to meet the travel requirements of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Sutherland Centre / Meir PCN

Stoke-on-Trent

ST3 4LR

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

As a Salaried GP at Springfield Surgery, youll provide high-quality, patient-centred care across a varied general practice caseload.

Your role will include face-to-face, telephone and online consultations, alongside clinical triage to help ensure patients are seen by the right person, in the right place, at the right time.

Youll assess, diagnose and manage acute and long-term conditions, prescribe safely, review medications and arrange appropriate investigations, referrals and follow-up.

The role also includes home visits for patients who are unable to attend the surgery, as well as providing ongoing medical care and clinical support to patients in our local care homes.

Youll work closely with our wider multidisciplinary team to support continuity of care, contribute to safeguarding and clinical governance, and help us improve how the practice works for both patients and staff.

Were looking for someone who is collaborative, practical and keen to play an active part in the life and development of the practice.

Person Specification

Experience

Essential

• Experience of working as a GP in UK general practice
• Confident managing a broad range of acute and long-term conditions
• Experience of face-to-face, telephone and online consultations
• Experience of clinical triage and prioritising patient need
• Experience of undertaking home visits and caring for housebound patients
• Experience of providing care to patients in care homes
• Ability to work effectively within a multidisciplinary team
• Experience of safeguarding, clinical governance and safe prescribing
• Able to manage workload independently while knowing when to seek support

Desirable

• Experience of quality improvement or service development
• Experience of teaching, mentoring or supporting colleagues
• Experience of developing a clinical special interest within primary care

Qualifications

Essential

• GMC registered with a licence to practise
• Included on the NHS England Medical Performers List
• Qualified GP with MRCGP or equivalent
• Evidence of continuing professional development
• Up-to-date mandatory training relevant to general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Springfield Surgery

Address

Springfield

Elstead

Godalming

GU8 6EG

United Kingdom

Employer's website

https://www.springfieldelstead.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communicate effectively with a wide range of colleagues to ensure awareness of relevant medicines governance standards and risk.

Represent the Medicines Mechanisms Team and contribute specialist guidance at departmental and organisational forums, to ensure relevant statutory, regulatory and best practice standards are understood, that issues are identified and appropriately resolved.

Provide expert input to working groups supporting the delivery of the Medicines Mechanisms agenda across the organisation.

Develop relevant education and training material and support delivery of training to increase the capability of UHLG workforce to enable best practice within pharmacy and multidisciplinary teams across the organisation.

Ensure insights and escalations (eg complaints) are responded to in line with departmental processes and organisational policy.

Design, undertake and support the implementation of actions and tests of change arising from audit and research, and ensure effective monitoring is undertaken to completion/impactassessment.

Deputise for the Medicines Mechanisms Lead Pharmacist when appropriate to ensure individual and team objectives are delivered in line with departmental and organisational priorities.

Provide advice to, and respond to queries from, individuals seeking to develop protocols and formularies for the supply and administration of medicines to individuals.

Check and process applications to develop protocols and formularies for the supply and administration of medicines to individuals.

Apply expertise to ensure protocols and formularies for the supply and administration of medicines to individuals meet relevant approval standards.

Navigate protocol and formulary development requests to relevant working and oversight groups.

Develop and maintain effective systems, processes and databases of protocols and formularies for the supply and administration of medicines to individuals, monitor and provide update reports to relevant working and oversight groups.

Work with clinical pharmacists to ensure that protocols and formularies for the supply and administration of medicines to individuals are clinically appropriate and compatible with day to-day operational delivery.

Attend and represent Medicines Mechanisms at relevant meetings as required by the pharmacy department and Medicines Governance Team.

Be an active member of relevant multi-disciplinary working and oversight group(s) for protocols and formularies for the supply and administration of medicines to individuals.

Review and where appropriate, write, relevant departmental and organisational guidelines, policies and procedures.

Interact with a wide range of colleagues across the organisation to fulfil the responsibilities of the post.

Develop communications for a wide range of stakeholders across the organisation and its interfaces.

Be a designated lead point of contact and resource for pharmacy/medicines governance/legal mechanisms issues and related performance and assurance.

Assist with the design, execution and review of audit plans and audits related to the role. Produce and present audit plans, proposals, and reports.

Monitor national medicines-related alerts and changes to national standards and guidelines and recognise when UHLG documents protocols and formularies for the administration of medicines to individuals require update as a result.

Undertake any other duties commensurate with the grade and in line with the requirements of the job.

Seek to continually improve own practice and offer suggestions to improve the service provided by the department and team.

Comply with legal and other requirements related to medicines within pharmacy and in all areas of the hospital.

Person Specification

Qualifications

Essential

• GPhC-registered Pharmacy Technician with necessary underpinning qualification(s)
• Post-registration qualification(s) e.g accuracy checking, level 4+ diploma in pharmacy technician practice

Experience

Essential

• Demonstrable post-qualification experience working in medicines governance and reporting into medicines governance committee/group(s)
• Experience working effectively within a multi-disciplinary team with the ability to support and coach others as needed
• Experience maintaining effective databases/management systems, for example NMP registers, PGD/protocol repositories
• Experience delivering audit, service improvement and/or change/project management
• Experience of designing and delivering education and training for multi-professional groups

Desirable

• Experience leading on aspects of PGDs, prescribing and/or delegation of medicines administration to non-registered practitioners organisationally, contributing to PGD development groups, prescribing panels and/or delegation pathways

Knowledge

Essential

• Understanding of the principles of clinical governance in the NHS
• Strong understanding of medicines governance, with expertise on legal mechanisms for the supply and administration of medicines to individuals
• Familiar with statutory, regulatory and best practice requirements including key documents relevant to pharmacy in the NHS

Desirable

• Aware of the principles of and potential issues around delegation of medicines administration, in particular to non-registered practitioners
• Knowledge of quality improvement (QI) methodologies and implementation of change

Skills

Essential

• Excellent written communication skills, with the ability to present information appropriately according to the audience
• Excellent verbal communication skills with the ability to engage and inspire an audience
• Competent in the fundamentals of pharmacy practice and able to identify and address own learning and development needs
• Able to identify and solve problems, including knowing own limitations and securing help
• Excellent planning skills with the ability to prioritise and adapt according to changing demands and objectives. Able to handle frequent interruptions as well as concentrate for long periods
• Excellent interpersonal skills, with the ability to influence others and negotiate desired outcomes
• Ability to work on own initiative and as part of a team, with the ability to self-motivate and motivate others
• Able to work accurately with a critical lens and good attention to detail
• Proficient in the use of IT, including Office and pharmacy software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Liverpool

L7 8XP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Fellows work closely with a team of experienced consultant MSK radiologists and are exposed to a varied caseload encompassing orthopaedic and sports imaging, rheumatology and soft tissue tumours.

Providing exposure to both complex tertiary hospital practice and a high-volume elective orthopaedic service. Fellows have access to modern cross-sectional imaging facilities and established MSK ultrasound and interventional services across the sites.

Please see full job description and personal specification for the post of Musculoskeletal Radiology Fellow

Person Specification

Qualifications

Essential

• Medical degree (MBBS, MChB or equivalent)
• FRCR or equivalent
• GMC registration with fitness to practice and which permits working in non training posts

Desirable

• Attendance at relevant courses/conferences

Experience

Essential

• At least 6 months as a specialist registrar in MSK reporting diagnostic, MRI, Ultrasound and CT examinations
• Experience of multidisciplinary working
• Evidence of working independently

Knowledge and Skills

Essential

• Demonstrable skills in written and spoken English demonstrated by having undertaken undergraduate medical training in English or having achieved a score of 7 in speaking and overall score of 6 in listening, reading and writing in IELTS tests
• Able to operate independently for most interventional MSK procedures and to include guided injections under Ultrasound, CT and fluroscopy
• Demonstrates appropriate technical and clinical competence and evidence of diagnostic skills
• Logbook of radiology training to date
• Able to operate effectively under pressure and remain objective in highly emotive/pressurised situations and be aware of own limitations and when to ask for help
• Understanding clinical governance and the individual responsibilities it implies
• Able to build and maintain effective working relationships on an individual, multi-professional and team basis with all levels of staff

Desirable

• Knowledge of medical and clinical audit principles and evidence of active participation in audit
• Understanding of basic research principles and evidence based practice
• Evidence of contributing to teaching and learning of others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospitals NHS Trust

Prescot Street

Liverpool

L7 8XP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

You will work autonomously within GP practices, managing your own clinical caseload of patients with a wide range of nutrition-related conditions. This includes:

• Assessing, diagnosing, triaging, and developing management plans for patients presenting with pre-diabetes, type 2 diabetes, weight management needs, frailty, malnutrition, and other dietetic conditions commonly seen in primary care
• Providing personalised, evidence-based care plans that take into account each patient's clinical status, lifestyle, preferences, and personal goals
• Supporting patients to make sustainable behaviour changes and develop confidence in self-management, reducing reliance on pharmacological interventions where appropriate
• Working with patients who have complex needs, including those with psychosocial factors or mental health considerations, and adapting your approach accordingly
• Referring patients to other services when appropriate, including secondary care, social prescribing, and community support, working within local referral pathways
• Delivering consultations via a mix of face-to-face, telephone, and video appointments depending on patient need and service requirements

Multidisciplinary Team Working

You will be an integral part of the Primary Care Network team, working collaboratively to deliver joined-up patient care. This includes:

• Building strong working relationships with GPs, practice nurses, clinical pharmacists, social prescribers, health coaches, and other PCN staff
• Contributing to reducing GP workload by managing dietetic referrals directly and providing specialist input within the practice team
• Improving patient access to timely dietetic care within the community
• Participating in MDT meetings and case discussions where relevant

Service Development, Audit and Quality

You will play an active role in shaping and improving the service. This includes:

• Supporting audit, evaluation, and outcome monitoring to demonstrate service impact and identify areas for improvement
• Contributing to the development of efficient, streamlined care pathways within primary care
• Identifying opportunities to enhance patient experience and clinical effectiveness
• Supporting the implementation of new initiatives or service developments as required

You will be supported to maintain high professional standards and continue your development. This includes:

• Practising in line with HCPC standards, professional codes of conduct, and organisational policies
• Engaging in regular clinical supervision and reflective practice
• Participating in training opportunities, including the HEE Roadmap to Practice programme
• Making use of protected CPD time to support your ongoing learning and career development
• Contributing to clinical governance activities, including incident reporting, risk management, and quality assurance

You will demonstrate strong communication skills and provide professional leadership within your scope. This includes:

• Communicating complex and sensitive information clearly and compassionately to patients and carers
• Providing advice and feedback to PCN colleagues on appropriate referral criteria and the scope of dietetic services
• Supporting a culture of learning and improvement within the wider team
• Acting as an ambassador for dietetics within primary care, promoting the value of nutrition in patient outcomes

Person Specification

Qualifications

Essential

• Fully HCPC and BDA registered practicing Dietitian
• Minimum 3 years of clinical experience in dietetics
• An up-to-date understanding of Health Education Englands Roadmap to Practice

Desirable

• Completion of some level 7 MSc learning
• Previous clinical experience of first contact triage clinical work; even if in the private sector or freelance
• Previous experience of using EMIS / SystmOne

Experience

Desirable

• Experience with working with individuals with Type 2 Diabetes
• Experience with working with frail and elderly patients or in care homes
• Experience in weight management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Dietitians

Address

Abbamoor Surgery

Gooshays Drive

ROMFORD

RM3 9LB

United Kingdom

Employer's website

https://www.primarycaredietitians.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking to appoint a Care Navigator to join our busy GP practice, you will be the first point of contact for arranging patient clinics, liaising with clinical and admin staff together with patients, as well as carrying out general office management tasks. You will have a good telephone manner and experience of booking appointments proving strong organisational skills. You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy, demanding environment as you will be working with our clinical and administration teams.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, appointment booking contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. General office duties, Filing, Coding and referring patients. Training is provided. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

Person Specification

Experience

Essential

• Good IT knowledge.
• Organisational skills important.
• Friendly and motivated.

Desirable

• Previous experience within General Practice preferred but not essential.
• Emis Web trained.
• Docman and coding skills .

Employer details

Employer name

SSP Health

Address

Upton Rocks Surgery

Heath Road

Widnes

WA8 7NU

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description document which will provide a more detailed description of role and main responsibilities.

Person Specification

Education & professional Qualifications

Essential

• MRCP or equivalent medical degree
• Full GMC Registration
• CCST or CCT in Gastroenterology or within 6 months of obtaining CCT at the time of interview
• MD or PhD
• Outstanding research record

Desirable

• Post Graduate degree

Experience

Essential

• Competent in diagnostic and advanced therapeutic endoscopy
• Ability to take full and independent responsibility for clinical care of patients.
• Ability to take full and independent responsibility for the management of acute medical emergencies
• Broad experience in general clinical gastroenterology and hepatology
• JAG accreditation in gastroscopy and colonoscopy
• Experience in integrated care service development and delivery
• Training and education of undergraduate and postgraduate students

Skills and aptitudes

Essential

• Strong teaching skills and experience
• Understanding of clinical governance and audit procedures

Royal Free World Class Values

Essential

• Demonstrable ability to meet the Trust Values

Personal Qualities & attributes

Essential

• Ability to work within a multi-disciplinary team
• Motivated, flexible and enthusiastic

Others

Essential

• Reconfiguration of services or clinical innovation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

350 Wellhouse Lane

London

EN5 3DJ

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide a wide range of reception and administrative support to the multidisciplinary team. Responsibilities include greeting and directing patients, managing the appointment system, handling enquiries, processing information, and acting as the main point of contact for patients and external agencies.

Person Specification

Qualifications

Essential

• Essential
• Good general education (GCSE level or equivalent).
• Evidence of continuing professional development.

Desirable

• Desirable
• Training in customer service, administration, or healthcare support.
• EMIS or TPP SystmOne training.

Experience

Essential

• Experience working in a customer-facing or administrative role.
• Experience handling telephone and face to face enquiries.
• Experience using computer systems for data entry and record keeping.

Desirable

• Previous experience in a GP surgery, NHS, or healthcare environment.
• Experience processing confidential information in line with data protection regulations.
• Experience using clinical systems such as EMIS or SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somercotes Medical Centre

Address

22 Nottingham Road

Somercotes

Alfreton

Derbyshire

DE55 4JJ

United Kingdom

Employer's website

https://www.somercotesmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

• To support individual patients, relatives and carers to obtain answers to queries and resolve problems and concerns quickly and efficiently which may be received from various sources. Record and feedback compliments received by patients and carers. Be accessible with a visible presence in the Trust.
• Work collaboratively with staff and service managers to ensure that any concerns or problems raised by service users, carers and their families can be resolved as quickly as possible.
• Communicate with people who may be in complex and sensitive situations and who may be highly emotional, aggressive or anxious. This involves using communication skills on a daily basis to help service users/carers to clarify concerns and provide/identify options.
• Respond to diverse, sensitive and sometimes complex enquiries and concerns raised by the public, service users and carers about Mersey & West Lancashire Teaching Hospitals NHS Trust services referring to any applicable Trust policies, procedures and guidelines.
• Negotiate timely and appropriate resolution of concerns with service users or carers and staff.
• To take an instrumental role in supporting PALS users, arranging meetings between service users and clinicians and occasionally supporting service users at these meetings in what can be highly complex and sensitive circumstances, in an efficient manner to reach satisfactory outcomes.
• Understand the Trusts managing complaints and concerns policy and refer to the complaints team/Independent advocacy if appropriate. Provide advice and guidance to those who wish to make a formal complaint when issues cannot be resolved within PALS.
• To ensure all PALS contacts are recorded on the Inphase system and ensure that PALS activity is communicated to the appropriate personnel throughout the Trust.
• Assist PALS in local acute and community Trusts and other stakeholders who are trying to resolve issues that span across organisational boundaries.
• To provide support to patients, carers and families when accessing specialist advocacy or other voluntary and statutory services.
• To build and maintain good relationships with key stakeholders and the local community.

Education and Development

• Ensure colleagues across the Trust are aware of the role of PALS, through regular feedback with appropriate staff groups.
• Participate in raising awareness of PALS within the Trust, internally and externally, and with other statutory, voluntary and community organisations, including preparation and delivery of presentations.
• Contribute to the delivery of corporate induction as required. To ensure personal development plans are identified, maintained and followed to ensure all relevant mandatory training is undertaken.
• Demonstrate role and training support to new starters.

Administrative Responsibilities

• Act as a resource for up-to-date information on Trust services for all patients, relatives, and carers.
• Utilise empathetic and effective communication skills to decipher complex information from service users to understand and resolve concerns.
• Provide and identify support and appropriate signposting to those contacting PALS.
• To maintain own personal development following participation in annual appraisal.
• Maintain and extend personal knowledge with regard to current and changing issues within the Trust and wider NHS on an on-going basis.
• To maintain health and safety standards which ensure the wellbeing of patients, public and work colleagues.
• To undertake required mandatory training required for the post.
• To manage own workload, work unsupervised as appropriate, escalating any concerns to the line manager.
• To observe and maintain data protection and confidentiality as appropriate.
• To maintain a personal professional appearance.
• The above responsibilities are not an exhaustive list and are subject to change as the post develops.

Clinical Governance

• To work in close collaboration with staff from Complaints and the Quality and Risk departments,
• ensuring that effective communication is maintained in respect of PALS activities.

Person Specification

Qualifications

Essential

• NVQ3 level or equivalent qualification plus significant knowledge and experience
• Educated to GCSE level or equivalent qualification and/or equivalent experience

Desirable

• RSA 2 in Typing / Word processing or equivalent qualification and/or equivalent experience

Knowledge & Experience

Essential

• Knowledge of the function of PALS
• Experience of working within a customer care environment in an advisory capacity
• Experience of working towards deadlines
• Experience of providing information in a clear and concise manner
• Extensive knowledge of Microsoft Office and other applications
• Experience of dealing with conflict
• Fully aware of the need to maintain confidentiality and how this is achieved
• Experience of inputting data

Desirable

• Knowledge of NHS complaints procedures, GDPR, clinical governance, health & wellbeing issues, acquired through training and experience
• Experience in a similar role or equivalent knowledge
• Experience of dealing with external NHS stakeholders
• Experience of Datix / Inphase system
• Experience of working within the NHS or Healthcare Setting

Skills

Essential

• Excellent communication skills, including listening and negotiating skills, face to face and over the telephone
• Able to problem solve
• Able to use own initiative
• Work well under pressure whilst prioritising a diverse workload with competing priorities within a busy environment
• Work individually or as part of a team

Other

Essential

• Ability to travel between all MWL hospital sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To see further detailed job description and main responsibilities, please find attached person specification and job description.

Person Specification

Experience

Essential

• 2 years experience in B6 within speciality
• Evidence of change management
• Evidence of budgetary awareness

Desirable

• Leadership qualification

Ward managment

Essential

• Evidence of insight into ward managment tasks / roles

Training and Development

Essential

• Able to demonstrate insight into Training needs of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Frome ward, Hereford county hospital

Hereford

HR1 2ER

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Educated to GCSE level or equivalent

Experience of working with the general public

Excellent communication skills (written and oral)

Strong IT skills

Clear, polite telephone manner

Effective time management (Planning & Organising)

Ability to work as a team member and autonomously

Good interpersonal skills

Problem solving & analytical skills

Ability to follow policy and procedure

Polite and confident

Flexible and cooperative towards service needs

Motivated

Forward thinker

High levels of integrity and loyalty

Sensitive and empathetic in distressing situations

Ability to work under pressure

Flexibility to work outside of core office hours

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Desirable

• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care
• Experience of administrative duties
• Experience of working in a health care setting
• Competent in the use of Office and Outlook
• Competent in the use of EMIS

Experience

Essential

• Experience of working with the general public
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure
• Flexibility to work outside of core office hours

Desirable

• Experience of administrative duties
• Experience of working in a health care setting
• Competent in the use of Office and Outlook
• EMIS / Vision user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Whitchurch Medical Centre

Park Road Surgery

Whitchurch

CF14 7EZ

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical

• Assess, plan, implement and evaluate individualised patient care through appropriate frameworks, including safe effective arrangements for discharge, underpinned by Trust values.
• Assist members of the team in the co-ordination of the clinical activities
• Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.
• Supply and/or administer medication safely in line with Trust medicines policy.
• Assess and support patients with adherence and understanding of their medication, advise on the promotion of health and prevention of illness

• Demonstrate knowledge and skills in the education of the patient and their significant others
• Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team of doctors as appropriate
• Review the effectiveness of the nursing care provided and initiate any action that may be required

• Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding.
• Recognise and act on situations that may be detrimental to the health and well-being of the individual
• Co-ordinate and support other members of the caring team who may be responsible for implementing specific aspects of nursing care.
• Investigate and report accidents, incidents and losses and provide initial support for the member of staff or patient involved, in line with Trust policy.
• Take on extra duties/responsibilities as delegated and agreed by the department/ ward manager or senior staff nurse, within their capability / limitations.

  Professional

  • Maintain a professional behaviour at all times and promote a positive image of Chelsea and Westminster Hospital NHS Foundation Trust at all times, in line with Trust values.
  • Contribute to a high quality safe working environment in which patients receive a high standard of care
  • Participate in the setting of standards for nursing practice and for care involving the multi-disciplinary team
  • Practice in accordance with, and aware of his/her responsibilities under, the NMC Code of Professional Conduct and other appropriate NMC guidelines
  • Understand and practice in accordance with Trust and Unit policies and procedures, and ensure they are understood and practiced by staff
  • Maintain a safe working environment recognising the health and safety requirements of patients, visitors and staff
  • Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensuring the prevention of control of infection
  • Protects patient confidentiality and acts according to the Data Protection Act
  • Maintain clear and accurate documentation in line with unit and Trust standard
  • Be aware of Clinical Governance and the impact it has on patient care
  • Understand local audit processes and take opportunities to initiate local audit and participate in Trust audits locally.
  • Participate in the ordering and maintenance of adequate stock level in an effective manner
  • Work with members of the team in implementing a quality approach to service provision, in line with Trust quality care standards.
  • Report all complaints, incidents or accidents to the Nurse in charge and take appropriate action
  • Work shift patterns and weekends to suit the needs of service delivery

Please see attached job description and person specification to this advert for further details

Person Specification

Education and Qualifications

Essential

• Registered nurse on the NMC register
• Evidence of professional development

Desirable

• Phototherapy experience
• Mentorship
• Teaching/assessing course

Experience and Knowledge

Essential

• Post registration experience working in an acute hospital setting
• Experience with acutely ill patients
• Evidence of teaching and assessing

Desirable

• General management skills
• Proven clinical experience in relevant area

Skills and knowledge

Essential

• Demonstrates a genuine interest and has awareness of issues in Dermatology
• Practices in accordance with NMC Code of Professional Conduct
• Awareness of current nursing and NHS issues
• Evidence of commitment to customer care initiatives
• Excellent verbal, written and interpersonal communication skills
• Evidence of working collaboratively in a multi-disciplinary team
• Ability to form excellent interpersonal relationships
• Ability to make decisions, organise and prioritise
• Ability to work with minimal supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Responsibilities

Wound Management

• Perform wound care using aseptic techniques
• Undertake uncomplicated dressings, including leg ulcers
• Suture and clip removal

Screening

• Undertake opportunistic screening BP checks, height, weight, BMI, urinalysis, smoking status
• Undertake opportunistic venepuncture
• INR monitoring
• Cervical screening upon successful completion of training

Health Promotion

• Provide healthy eating advice to individuals
• Offer smoking cessation advice individually in opportunistic consultations
• Provide individual advice to patients about increasing activity or exercise
• Offer advice on recommended safe limits for alcohol consumption
• Complete referrals as appropriate

Vaccinations and Immunisations

• Administer injections under an individualised prescription or Patient Group Direction
• Ensure safe storage, rotation and disposal of vaccines and drugs
• Provide an adult and childhood immunisation service
• Develop and work to Patient Group Directions for POMs

Ear Care

• Undertake ear syringing - following appropriate training
• Advise patients about safe ear care

Infection Control

• Support patients and colleagues in adopting sound infection control measures
• Apply infection control measures within the practice according to local and national guidelines, this includes;
• Universal hygiene precautions
• The collection and handling of laboratory specimens
• Segregation and disposal of waste materials
• Decontamination of instruments and clinical equipment
• Reporting and treatment of sharps injuries
• Dealing with blood and body fluid spillages

Emergency Management

• Competent in anaphylaxis and resuscitation techniques

Child Health Protection

• Recognises the signs, symptoms and categories of child abuse
• Understands the importance of recognition, observation, documentation and communication
• Is aware of child health procedures, statutory local procedures and points of referral
• Has knowledge of roles of other practitioners and agencies
• Understands basic legal issues around child abuse

Men's Health

• Raise awareness and give basic advice on issues covering
• Testicular self examination
• Incontinence and prostatic disease
• Sexual health
• Initiate opportunistic consultations with patients to cover issues of men's health
• Make appropriate referrals

Family Planning

• Advise patients on available methods of contraception and refer as appropriate
• Support patients attending for emergency contraception and refer as appropriate
• Perform interval health checks for patients using hormonal contraception
• Teach patients how to reduce risk of sexually transmitted diseases and refer as appropriate

Women's Health

• Advise patients on the national and local cervical cytology and mammography screening programmes
• Undertake a programme of cervical cytology sampling under supervision until competent and demonstrate continuing competence
• Promote breast self awareness, demonstrate breast self examination and provide supporting literature
• Advise patients about reducing the risk of sexually transmitted diseases and make appropriate referrals
• Take swabs for microscopy as directed
• Offer health promotion/lifestyle advice to patients
• Advise on basis incontinence management and make appropriate referrals

Travel Health Advice

• Offer a holistic approach to travel health including comprehensive advice for patients prior to travel including;
• Vaccinations and medications
• Malaria prophylaxis and bite avoidance
• Safe sex
• Food hygiene
• Sun protection
• First aid and emergency medication
• Health insurance

Chronic Disease Management

• The practice holds regular specialist practice nurse led chronic disease clinics for the following conditions: Diabetes, Heart Failure, Asthma & COPD.

• Assist and support with management of a chronic disease clinic in line with qualifications.

Personal and Professional Development

• Assist in clinical audit
• Act as a mentor to other staff as required
• Work effectively in the team
• Monitor and maintain the consistency of professional standards set
• Take appropriate action if standards are not being met
• Recognise the development needs of others
• Support other members of the team
• Participate in evidence based practice
• Be aware of current evidence based approaches to patient care and demonstrate this in practice
• Demonstrate clinical expertise in practice
• Participate in clinical supervision

Person Specification

Qualifications

Essential

• Registered General Nurse
• Registered with the NMC and maintains revalidation in line with NMC requirements

Desirable

• Post registration chronic disease training in one or more of the following areas: Diabetes, Heart Failure, Asthma & COPD.

Experience

Essential

• Experience working within primary care, community nursing or general practice
• Experience in chronic disease management
• Experience of cytology/smear taking or willingness to train

Desirable

• Experience of using EMIS Web
• Competence in immunisations and vaccinations

Knowledge & Skills

Essential

• Good interpersonal skills and work as part of a team.
• Demonstrable experience of providing quality care.
• Able to communicate clearly at all levels.
• Proven capability to use own judgement and initiative.
• Comfortable working under pressure.
• Tidy and presentable appearance.
• Work effectively as part of a team and autonomously.
• Manage and work with competing priorities.
• Ability to work with a high patient throughput and a pressurised environment daily.
• Time management skills to manage own consultations within clinics
• Full UK driving license
• Competent in the use of a computer and clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Glastonbury Surgery

Address

Glastonbury Surgery

Feversham Lane

Glastonbury

Somerset

BA6 9LP

United Kingdom

Employer's website

https://www.glastonburysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Support patients throughout their inpatient surgical journey within a Urology/ General Surgery ward setting.
• Assist nursing staff in delivering high standards of patient-centred care.
• Take and record patient observations accurately, escalating concerns appropriately.
• Provide compassionate, professional, and dignified care to all patients.

Person Specification

Qualifications

Essential

• Requirements
• Currently practising, or has practised, as a Ward HCA within a surgical or inpatient setting for a minimum of 6 months within the last 12 months.
• Proven experience working in the NHS
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary theatre team.

Location

Essential

• Must reside within the West Midlands area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

18 Week Support Limited

Address

West Midlands

West Midlands and Surrounding areas

SY4 3LJ

United Kingdom

Employer's website

https://www.18weeksupport.com/careers/working-with-us/ (Opens in a new tab)