Job summary

We are seeking an exceptional and motivated Deputy Head of Business Intelligence (Diagnostics) to shape the future of diagnostic intelligence across Greater Manchester. This is an exciting opportunity for an experienced analytics leader to combine strategic thinking, technical expertise and people management to support high-quality, data-driven healthcare.Working with senior clinical, operational and executive leaders, you will lead the development of innovative business intelligence solutions, providing insights into diagnostic performance, capacity, demand and patient pathways. You will lead the diagnostics analytical function, ensuring accurate, timely and impactful reporting to inform operational decisions, service improvement and strategic planning.We are looking for someone with a strong background in healthcare analytics, business intelligence and performance reporting, who can communicate complex information clearly and influence change through evidence-based insight. You will be passionate about improving patient services through data, developing others and leading transformational improvement in a dynamic NHS environment.This role offers the opportunity to make a meaningful impact on diagnostic services, working with talented colleagues committed to innovation, collaboration and continuous improvement.

Main duties of the job

As Deputy Head of Business Intelligence (Diagnostics), you will lead the delivery and development of business intelligence, analytics and reporting solutions supporting diagnostic services across the organisation.You will provide day-to-day leadership within the BI function, developing analytical capability and ensuring high-quality outputs. You will oversee dashboards, performance reports and visualisations that inform performance management, operational delivery and strategic decisions, while supporting the ongoing development of analytical services.Working with clinical, operational and corporate teams, you will identify intelligence needs and translate complex requirements into effective analytical solutions. You will promote best practice in data visualisation, statistical analysis and reporting, using data to support demand and capacity modelling, forecasting, pathway improvement and service transformation.You will bring significant experience in healthcare analytics and business intelligence, strong stakeholder management skills and an understanding of NHS performance frameworks and data flows. You will be able to interpret complex information, advise senior leaders, manage competing priorities and deliver innovative solutions that improve services and patient outcomes. Experience in diagnostics, performance management and BI tools such as Tableau or Power BI is desirable.

About us

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year Pro rata, per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

413-111243-GMC-RS

Job locations

Operational Performance Improvement - E00927

Greater Manchester Cancer Alliance, Oak Road

Manchester

M20 4BX

United Kingdom

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Business Intelligence The post holder will have responsibility for the business intelligence platform (Tableau Curator) and will lead on planning, development, research of new technologies and provision of reporting to ensure all ICB & Alliance requirements are met. Liaise with key customers such as the director of performance and Pathway Board leaders to understand their needs and design efficient solutions that meet the needs of the organisation whilst making appropriate use of the technologies available. Provide a high level of customer service to end users of informatics products to ensure their continued engagement and to promote effectiveness both internally and externally. This will include coordinating end user support and training as required. In conjunction with key stakeholders, prioritise and negotiate new developments and amendments to existing products. Proactively seek to improve the reporting capability of the alliance Provide effective instruction to the data warehouse team, ensuring ongoing development of data feeds are efficiently conducted. To contribute and provide expert advice on the development of new reporting domains, especially where the Alliance is undertaking innovation work.

Information Analysis As a subject matter expert, the post holder will be an informatics specialist with in-depth knowledge in a number of areas, including but not limited to: Cancer wait times, National guidelines for reporting, local and operational nuances and best visualisation practices. Analysing, interpreting and resolving of complex queries Maintaining a high level of quality and accuracy within work, both personally conducted and by the analyst function generally. Have strong knowledge and skills in the use of statistical tools and techniques, including but not limited to: Benchmarking, Statistical Process control, modelling and extrapolation techniques. The holder will be responsible for promoting the use of these techniques within the alliance. Have strong knowledge and skills in the design and creation of analytical products, including; gathering user requirements, visualisation best practices, dashboarding best practices and how these products constitute a wider analytical offer. To be instrumental in the further development of the analytical offer, without being constrained by the limitations of the user to articulate their requirements. Promote the importance of data quality

Communication Communicate complex analytical, statistical or technical matters to non-technical users. Train and advise analysts within the function, ensuring the ongoing development of analyst capability. Provide technical knowledge and expertise at relevant stakeholder groups, such as pathway boards. Build productive relationships both internally and externally through open and respectful communication, ensuring all feedback is constructive and well received.

Training Provide technical guidance and support as appropriate to members of the alliance analyst function Promote analytical excellence within the Alliance and ICB

Staff Management Manage allocated staff, including recruitment, induction, workload prioritisation, delegation, day to day management, performance monitoring and appraisal, identifying development requirements and opportunities and by acting as a lead specialist, exemplifying professional standards. Plan, prioritise and coordinate staff workload to achieve work objectives within agreed timescales. Responsibility for defining, implementing and monitoring internal procedures and standards within the intelligence function, to ensure effective governance, high quality products and staff wellbeing Promote a culture where staff feel empowered and accountable for the service they provide Planning and prioritising own and others workload to ensure that agreed deadlines are metPersonal Effectiveness Ability to work flexibility to a high standard, dynamically prioritising working as required Ability to work transformatively within alliance work priorities.

Job description Job responsibilities DUTIES AND RESPONSIBILITIES Business Intelligence The post holder will have responsibility for the business intelligence platform (Tableau Curator) and will lead on planning, development, research of new technologies and provision of reporting to ensure all ICB & Alliance requirements are met. Liaise with key customers such as the director of performance and Pathway Board leaders to understand their needs and design efficient solutions that meet the needs of the organisation whilst making appropriate use of the technologies available. Provide a high level of customer service to end users of informatics products to ensure their continued engagement and to promote effectiveness both internally and externally. This will include coordinating end user support and training as required. In conjunction with key stakeholders, prioritise and negotiate new developments and amendments to existing products. Proactively seek to improve the reporting capability of the alliance Provide effective instruction to the data warehouse team, ensuring ongoing development of data feeds are efficiently conducted. To contribute and provide expert advice on the development of new reporting domains, especially where the Alliance is undertaking innovation work. Information Analysis As a subject matter expert, the post holder will be an informatics specialist with in-depth knowledge in a number of areas, including but not limited to: Cancer wait times, National guidelines for reporting, local and operational nuances and best visualisation practices. Analysing, interpreting and resolving of complex queries Maintaining a high level of quality and accuracy within work, both personally conducted and by the analyst function generally. Have strong knowledge and skills in the use of statistical tools and techniques, including but not limited to: Benchmarking, Statistical Process control, modelling and extrapolation techniques. The holder will be responsible for promoting the use of these techniques within the alliance. Have strong knowledge and skills in the design and creation of analytical products, including; gathering user requirements, visualisation best practices, dashboarding best practices and how these products constitute a wider analytical offer. To be instrumental in the further development of the analytical offer, without being constrained by the limitations of the user to articulate their requirements. Promote the importance of data quality Communication Communicate complex analytical, statistical or technical matters to non-technical users. Train and advise analysts within the function, ensuring the ongoing development of analyst capability. Provide technical knowledge and expertise at relevant stakeholder groups, such as pathway boards. Build productive relationships both internally and externally through open and respectful communication, ensuring all feedback is constructive and well received. Training Provide technical guidance and support as appropriate to members of the alliance analyst function Promote analytical excellence within the Alliance and ICB Staff Management Manage allocated staff, including recruitment, induction, workload prioritisation, delegation, day to day management, performance monitoring and appraisal, identifying development requirements and opportunities and by acting as a lead specialist, exemplifying professional standards. Plan, prioritise and coordinate staff workload to achieve work objectives within agreed timescales. Responsibility for defining, implementing and monitoring internal procedures and standards within the intelligence function, to ensure effective governance, high quality products and staff wellbeing Promote a culture where staff feel empowered and accountable for the service they provide Planning and prioritising own and others workload to ensure that agreed deadlines are metPersonal Effectiveness Ability to work flexibility to a high standard, dynamically prioritising working as required Ability to work transformatively within alliance work priorities.

Person Specification

Qualifications

Essential

• Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.

Desirable

• Evidence of post qualifying and continuing professional development

Experience

Essential

• Strong knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training,
• Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets,
• Able to apply methods to explore presenting issue and identify key issues
• Experience of working in Health and Social Care services as either a provider or commissioner
• Experience of working with data with different levels of data quality
• Comprehensive experience of project principles techniques and tools such as Prince 2 or Agile and Managing Successful Projects

Desirable

• Experience working with diagnostics or cancer data

Skills

Essential

• Must be able to provide & receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult & controversial issues, and present complex and sensitive information to large & influential groups
• Ability to analyse complex facts and situations and develop a range of options
• Able to contribute to planning over short, medium and long-term timeframes and adjust plans
• Must be able to prioritise own work effectively and be able to direct activities of others
• Can make informed decisions in the absence of complete information
• Can work to demanding and changing timescales
• Ability to identify risks, anticipate issues & create solutions & to resolve problems in relation to project or service delivery
• Can use segmentation and or clustering to better understand population being modelled
• Able to build and document complicated and varied types of model including forecasting performance

Knowledge

Essential

• Understanding of Key BI concepts & principles including data visualisation
• Understanding of information in the context of populations to develop contextual views of health and social care operations and evidence impact on the health of the population
• Understanding of NHS / Local Authority data flows & legislation linked to performance, planning & accountability frameworks pertaining to the NHS

Values

Essential

• Ability to demonstrate the organisational values and behaviours
• Committed to personal development and supporting others to do the same

Person Specification Qualifications Essential Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent previous proven experience in specialist area. Desirable Evidence of post qualifying and continuing professional development Experience Essential Strong knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training, Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets, Able to apply methods to explore presenting issue and identify key issues Experience of working in Health and Social Care services as either a provider or commissioner Experience of working with data with different levels of data quality Comprehensive experience of project principles techniques and tools such as Prince 2 or Agile and Managing Successful Projects Desirable Experience working with diagnostics or cancer data Skills Essential Must be able to provide & receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult & controversial issues, and present complex and sensitive information to large & influential groups Ability to analyse complex facts and situations and develop a range of options Able to contribute to planning over short, medium and long-term timeframes and adjust plans Must be able to prioritise own work effectively and be able to direct activities of others Can make informed decisions in the absence of complete information Can work to demanding and changing timescales Ability to identify risks, anticipate issues & create solutions & to resolve problems in relation to project or service delivery Can use segmentation and or clustering to better understand population being modelled Able to build and document complicated and varied types of model including forecasting performance Knowledge Essential Understanding of Key BI concepts & principles including data visualisation Understanding of information in the context of populations to develop contextual views of health and social care operations and evidence impact on the health of the population Understanding of NHS / Local Authority data flows & legislation linked to performance, planning & accountability frameworks pertaining to the NHS Values Essential Ability to demonstrate the organisational values and behaviours Committed to personal development and supporting others to do the same

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Christie NHS FT

Address

Operational Performance Improvement - E00927

Greater Manchester Cancer Alliance, Oak Road

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Operational Performance Improvement - E00927

Greater Manchester Cancer Alliance, Oak Road

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job summary

We are seeking a Senior Analyst to join the Proton Clinical Outcomes Unit (PCOU) at The Christie NHS Foundation Trust. This is an exciting opportunity to join a multidisciplinary, data driven team, and be a part of the development of the NHS Proton Registry and Evaluative Commissioning in Protons programme.

We are looking for an enthusiastic candidate, who has the necessary qualifications, skills, and experience to deliver a high-quality data, analytics and business intelligence service to the Proton Beam Therapy service. You will have the skills to effectively communicate with a broad range of colleagues, and be capable of writing complex SQL data queries, and using data visualisation tools to produce informative dashboards. This role requires understanding of the fundamentals of data quality, and the ability to conceptualise data flows within a healthcare setting.

This role provides the opportunity to be an integral part of the PCOU and NHS Proton Registry, aiding in crucial outcomes analysis to ensure the best treatments are delivered to patients and continuous developments are made to the service. The PCOU takes pride in facilitating practice changing studies and research, where benefits of joining our team include conference attendance and co-authorship of high-impact publications that can have a huge benefit for cancer care.

This is a contract position, with the option to work a mixture of onsite at The Christie or from home.

Main duties of the job

Ensure that all systems are in place to facilitate the timely and accurate delivery of all mandatory, clinical and informational requirements.

Deliver projects in line with procedures and agreed timescales, supporting the activities of the team analysts and statisticians when required.

Provide and interpret sensitive, complex and/or technical information using appropriate communication techniques to technical and non-technical colleagues/stakeholders in an audience appropriate format.

Utilise various software and data tools to analyse, investigate, interpret and resolve complex data queries, evaluating and presenting data within the specifications of stakeholders.

Represent the PCOU/Registry as appropriate at internal and external meetings, providing progress updates and reporting back to team, to support the delivery of a comprehensive analytics and business intelligence service.

Lead on data quality monitoring activities, to assess and ensure accuracy and integrity of data for analytical and reporting purposes.

Ensure working practices are compliant with Trust, NHS and legislative requirements, guidelines and policies.

Liaise with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts.

Effectively communicate using appropriate terminology with colleagues across multiple disciplines, including the PCOU team, digital service teams, clinical stakeholders, and the wider PBT service teams.

About us

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Job summary

An exciting opportunity has arisen for a motivated individual to join the Referrals & Bookings team as a Clinic Administrator. You will provide a high-quality, patient-focused administrative service, ensuring new referrals and outpatient activity are managed effectively and within required waiting times.You will organise appointments, maintain accurate patient information and support clinicians with clinic templates and changes. You will also identify and escalate capacity, waiting time and service issues in line with policies and procedures.This is a busy and varied role requiring excellent administration and communication skills. You will need to be enthusiastic, willing to learn, able to use your initiative and work effectively as part of a friendly, collaborative team.The service operates Monday to Friday, 8am-6pm, with occasional Saturday shifts, 9am-1pm, for which enhanced rates apply.

Main duties of the job

o Register and scan new referrals within 24 hours and maintain accurate patient information on CareFlow, CWP and other relevant systems.

o Organise patient appointments and support clinicians with clinic templates, including cancellations, reductions, additional and ad hoc clinics.

o Liaise with referring Trusts regarding outstanding patient reports and Minimum Data Set requirements.

o Monitor patients approaching or exceeding accepted waiting times, prioritising clinical need and taking appropriate action.

o Escalate capacity, waiting-time, service risks and concerns promptly to the Assistant Service Manager in line with procedures.

o Communicate clinic and appointment changes promptly to relevant staff.

o Provide professional and empathetic communication with patients, relatives, staff and external stakeholders, adapting communication to individual needs.

o Undertake general administrative duties, including correspondence, filing, referral registration and appointment booking.

o Work autonomously and collaboratively, prioritising urgent matters and supporting colleagues when demand varies.

o Maintain knowledge of Health Records systems, CareFlow, RTT and Cancer Standards and work within Trust policies.

o Provide cover, support training of new staff and undertake other duties appropriate to the role.

About us

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Pro rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

413-112879-CNS-LM

Job locations

Referrals and Booking - E00833

Manchester

M20 4BX

United Kingdom

Job description

Job responsibilities

To support outpatient activity through the provision of a high-quality, patient/customer-focused service. To ensure all new referrals are managed effectively and within maximum waiting times in line with standard operating procedures and policies. To contact patients directly to organise appointments, ensuring effective communication and reasonable notice. To process requests for clinic cancellations and reductions within one working day of receipt. To identify and escalate capacity issues, service risks and concerns to Senior Management and/or the appropriate Consultant in line with policies and procedures.

Register all new referrals within 24 hours and scan onto CareFlow and CWP, maintaining accurate patient information and case note tracking records.

Work with clinicians to manage clinic templates, including appointment changes, cancellations, reductions, additional streams and ad hoc/new clinics.

Liaise with referring Trusts regarding outstanding patient reports in line with Minimum Data Set requirements.

Undertake administrative duties including correspondence, filing, referral registration and appointment bookings.

Identify patients waiting beyond accepted timescales, prioritising clinical needs and taking appropriate action.

Escalate capacity issues, waiting-time risks, service concerns and risks promptly to the Deputy Service Manager in line with procedures.

Communicate clinic and appointment changes promptly to relevant staff.

Coordinate with other Clinic Administrators to manage variations in demand and support a one-team approach.

Communicate with patients, relatives, staff and external stakeholders professionally, empathetically and appropriately, adapting communication where required.

Organise own workload, prioritise urgent matters and work autonomously and as part of a team.

Maintain knowledge of Health Records systems, CareFlow, RTT and Cancer Standards and work within Trust policies.

Provide cover, support new staff training and undertake other duties appropriate to the role.

This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification as the demand of the service dictates.

Job description Job responsibilities To support outpatient activity through the provision of a high-quality, patient/customer-focused service. To ensure all new referrals are managed effectively and within maximum waiting times in line with standard operating procedures and policies. To contact patients directly to organise appointments, ensuring effective communication and reasonable notice. To process requests for clinic cancellations and reductions within one working day of receipt. To identify and escalate capacity issues, service risks and concerns to Senior Management and/or the appropriate Consultant in line with policies and procedures. Register all new referrals within 24 hours and scan onto CareFlow and CWP, maintaining accurate patient information and case note tracking records. Work with clinicians to manage clinic templates, including appointment changes, cancellations, reductions, additional streams and ad hoc/new clinics. Liaise with referring Trusts regarding outstanding patient reports in line with Minimum Data Set requirements. Undertake administrative duties including correspondence, filing, referral registration and appointment bookings. Identify patients waiting beyond accepted timescales, prioritising clinical needs and taking appropriate action. Escalate capacity issues, waiting-time risks, service concerns and risks promptly to the Deputy Service Manager in line with procedures. Communicate clinic and appointment changes promptly to relevant staff. Coordinate with other Clinic Administrators to manage variations in demand and support a one-team approach. Communicate with patients, relatives, staff and external stakeholders professionally, empathetically and appropriately, adapting communication where required. Organise own workload, prioritise urgent matters and work autonomously and as part of a team. Maintain knowledge of Health Records systems, CareFlow, RTT and Cancer Standards and work within Trust policies. Provide cover, support new staff training and undertake other duties appropriate to the role. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification as the demand of the service dictates.

Person Specification

Qualifications

Essential

• Secondary-level education GCSE Maths and English at C-grade or above, or equivalent
• RSA Stage II or equivalent experience

Desirable

• Evidence of further development
• European Computer Driving License or equivalent

Experience

Essential

• Previous clerical and/or secretarial experience
• Experience of working with IT packages to include Word & Excel
• Evidence of working autonomously and as part of a team
• Confidence in dealing with professional groups
• Evidence of handling difficult circumstances e.g. customer complaints
• Knowledge of NHS administrative procedures

Desirable

• Previous administrative and clerical experience in a hospital environment
• Experience of hospital administration systems

Skills

Essential

• Excellent written and verbal communication skills
• Ability to identify barriers to communication and adapt style/method accordingly
• Basic keyboard skills and IT literate
• Ability to prioritise workload
• Excellent interpersonal skills and telephone manner
• Ability to work unsupervised or as part of a team

Knowledge

Essential

• Knowledge and familiarity with a range of software including Word, Excel, database packages, e-mail and web browsers
• Understanding of the importance of data protection and confidentiality
• Awareness of the NHS access targets and associated policies

Desirable

• Basic knowledge of NHS terminology
• Knowledge of multiple service areas e.g. outpatient clinic areas

Values

Essential

• Achievement and recognition
• Learning and development
• Healthy workplace
• Communication and engagement
• Proud of The Christie

Other

Essential

• Attention to detail and accuracy
• Ability to work under pressure
• Ability to follow standard operating procedures or policies
• Adaptable to change and flexible in approach to new procedures or working practices
• Willingness to learn

Person Specification Qualifications Essential Secondary-level education GCSE Maths and English at C-grade or above, or equivalent RSA Stage II or equivalent experience Desirable Evidence of further development European Computer Driving License or equivalent Experience Essential Previous clerical and/or secretarial experience Experience of working with IT packages to include Word & Excel Evidence of working autonomously and as part of a team Confidence in dealing with professional groups Evidence of handling difficult circumstances e.g. customer complaints Knowledge of NHS administrative procedures Desirable Previous administrative and clerical experience in a hospital environment Experience of hospital administration systems Skills Essential Excellent written and verbal communication skills Ability to identify barriers to communication and adapt style/method accordingly Basic keyboard skills and IT literate Ability to prioritise workload Excellent interpersonal skills and telephone manner Ability to work unsupervised or as part of a team Knowledge Essential Knowledge and familiarity with a range of software including Word, Excel, database packages, e-mail and web browsers Understanding of the importance of data protection and confidentiality Awareness of the NHS access targets and associated policies Desirable Basic knowledge of NHS terminology Knowledge of multiple service areas e.g. outpatient clinic areas Values Essential Achievement and recognition Learning and development Healthy workplace Communication and engagement Proud of The Christie Other Essential Attention to detail and accuracy Ability to work under pressure Ability to follow standard operating procedures or policies Adaptable to change and flexible in approach to new procedures or working practices Willingness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Referrals and Booking - E00833

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Referrals and Booking - E00833

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job summary

We are pleased to invite applications from experienced MSK physiotherapists seeking to combine highly specialised clinical practice with a dedicated research role, working within our well-established elbow arthroplasty service.

The post is for a Highly Specialised Elbow Arthroplasty Physiotherapist at AFC Band 7, with a research role.

The working pattern is Monday to Friday, based at Wrightington Hospital, split between physiotherapy clinics, orthopaedic clinic and dedicated research sessions in accordance with an agreed job plan. There is no requirement for on-call working, although hours may occasionally be required in line with local service delivery, including weekends and Bank Holidays.

You should hold a degree or diploma in Physiotherapy and be HCPC registered, with evidence of relevant postgraduate clinical education and CPD. A higher degree or research qualification is desirable. Candidates are required to show evidence of their certificates to the interview panel.

Main duties of the job

The role will be based at Wrightington Hospital, with responsibility for the advanced assessment, diagnosis and treatment of patients with complex or chronic elbow conditions, including those undergoing or being considered for elbow arthroplasty.

You will need highly developed clinical reasoning and differential diagnostic skills to ensure patients are managed safely, efficiently and effectively as an autonomous practitioner, directing the care pathway for your patients including assessment, diagnosis, treatment planning and onward referral as indicated.

You will work closely with Orthopaedic Consultants undertaking elbow surgery, specialist elbow physiotherapists and academic and research governance partners including Edge Hill University, the Research Delivery Team and Research Sponsorship Team.

You will also develop and deliver research, service evaluation and audit projects related to the elbow, including protocol development, grant applications and dissemination of findings. Previous experience of research delivery is desirable; training, mentorship and support will be provided to develop your research skills further.

About us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.

People at the Heart

Listen and Involve

Kind and Respectful

ONE Team

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Job summary

1. To communication throughout the day to wards, clinics and public.

2. Must have a clean drivers licence that allows driver 3.5 ton vehicle

3. To maintain the vehicle by carrying out daily checks that has to be logged, reporting those to the supervisor/deputy manager.

4. Log information in relation to the vehicle that is kept in the office

5. Make sure the vehicle is clean and is filled with fuel.

Main duties of the job

1. To communication throughout the day to wards, clinics and public.

2. Must have a clean drivers licence that allows driver 3.5 ton vehicle

3. To maintain the vehicle by carrying out daily checks that has to be logged, reporting those to the supervisor/deputy manager.

4. Log information in relation to the vehicle that is kept in the office

5. Make sure the vehicle is clean and is filled with fuel.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Job summary

Walsall Manor Hospital are pleased to offer apermanent post for a ward clerk on our busy Arrivals Lounge. As a key member of the ward team you will be responsible for providing administrative, clerical and reception duties to support the staff andservice users. Ensure patients details are recorded accurately on our IT systems and deal with telephone enquiries in a professional manner. You will also be required to work on the Reception Desk so a friendlyand welcoming demeanour and calmness under pressure are essential for this role. A can-do attitude arealso absolutely vital for this post as you will need to be approachable and keen to learn any new processeson what is a critically important area of the hospital. The role is fixed shifts Monday - Friday commencing from 6:30am - 14:30pm to meet the demands of the service.

Main duties of the job

? To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephoneand email as and when necessary ? To show a caring and professional approach towards patients and visitors when carryingout all duties ? Escalate patient queries, capacity problems and general issues to the role's line manageror relevant clinical staff as appropriate Patient Care: ? To welcome and assist patients, relatives and visitors on arrival to the ward and informappropriate staff. This may require acting with resilience to deal with sometimes distressedpatients and relatives in a professional and empathetic manner Organising and Planning: ? Ensure that all clinical results and other clinical information are accurately filed in thepatient notes and that patient notes are up to date and maintained according to therelevant Trust standards ? Ensure patient records are appropriately received and transferred and trace all notes intoand out of the ward ? Prepare patient notes for coding within the relevant deadlines set by the coding team ? To carry out associated clerical duties, for example maintaining accurate filing systems,photocopying, receiving and distributing post, diary management and scanning patientnotes if required ? To undertake the role's duties in the case of a major incident in your department ? Attend appropriate meetings as required by the role's line manager

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-SURGERY-8307115-A

Job locations

Walsall Manor Hospital

Moat Road Walsall

Walsall

WS2 9PS

United Kingdom

Job description

Job responsibilities

To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephoneand email as and when necessary To show a caring and professional approach towards patients and visitors when carryingout all duties Escalate patient queries, capacity problems and general issues to the roles line manageror relevant clinical staff as appropriate Patient Care: To welcome and assist patients, relatives and visitors on arrival to the ward and informappropriate staff. This may require acting with resilience to deal with sometimes distressedpatients and relatives in a professional and empathetic manner Organising and Planning: Ensure that all clinical results and other clinical information are accurately filed in thepatient notes and that patient notes are up to date and maintained according to therelevant Trust standards Ensure patient records are appropriately received and transferred and trace all notes intoand out of the ward Prepare patient notes for coding within the relevant deadlines set by the coding team To carry out associated clerical duties, for example maintaining accurate filing systems,photocopying, receiving and distributing post, diary management and scanning patientnotes if required To undertake the roles duties in the case of a major incident in your department Attend appropriate meetings as required by the roles line manager

Service Development and Research: To take part in departmental audits and associated duties Attend training courses as required to support personal development and the needs of theservice Assist in training of new members of the team Finance and Resources: If and when appropriate and directed, order and/or receipt stationary and essential items, inline with Trust policies Information Resources: To check and update patient details on arrival to the department, retrieving data from a number ofinternal and external PASs to ensure real time patient flow data is kept across the Trust Be responsible for the accurate entry of data to computerised databases, using all computersystems relevant to the role To review discharge paperwork and book patient follow-up appointments in line with thePatient Access Policy (PAP) and arrange appointment related services as and when required(E.g. transport and interpreting services) To check incoming email inbox(s) on a daily basis to keep up to date with departmental andTrust wide news and information

Job description Job responsibilities To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephoneand email as and when necessary To show a caring and professional approach towards patients and visitors when carryingout all duties Escalate patient queries, capacity problems and general issues to the roles line manageror relevant clinical staff as appropriate Patient Care: To welcome and assist patients, relatives and visitors on arrival to the ward and informappropriate staff. This may require acting with resilience to deal with sometimes distressedpatients and relatives in a professional and empathetic manner Organising and Planning: Ensure that all clinical results and other clinical information are accurately filed in thepatient notes and that patient notes are up to date and maintained according to therelevant Trust standards Ensure patient records are appropriately received and transferred and trace all notes intoand out of the ward Prepare patient notes for coding within the relevant deadlines set by the coding team To carry out associated clerical duties, for example maintaining accurate filing systems,photocopying, receiving and distributing post, diary management and scanning patientnotes if required To undertake the roles duties in the case of a major incident in your department Attend appropriate meetings as required by the roles line manager Service Development and Research: To take part in departmental audits and associated duties Attend training courses as required to support personal development and the needs of theservice Assist in training of new members of the team Finance and Resources: If and when appropriate and directed, order and/or receipt stationary and essential items, inline with Trust policies Information Resources: To check and update patient details on arrival to the department, retrieving data from a number ofinternal and external PASs to ensure real time patient flow data is kept across the Trust Be responsible for the accurate entry of data to computerised databases, using all computersystems relevant to the role To review discharge paperwork and book patient follow-up appointments in line with thePatient Access Policy (PAP) and arrange appointment related services as and when required(E.g. transport and interpreting services) To check incoming email inbox(s) on a daily basis to keep up to date with departmental andTrust wide news and information

Person Specification

Qualifications

Essential

• Good standard level of education (2 GSCE's or equivalent).

Desirable

• NVQ level 2 in Customer Service (or equivalent).

Knowledge & Experience

Essential

• Experience with dealing with patients or working in a customer focused environment.
• Experience of using IT systems/data input.

Skills & Aptitudes

Essential

• Good keyboard, IT and administrative skills.
• Good communication skills
• Ability to work as part of a team.
• Equivalent level of knowledge gained through experience

Person Specification Qualifications Essential Good standard level of education (2 GSCE's or equivalent). Desirable NVQ level 2 in Customer Service (or equivalent). Knowledge & Experience Essential Experience with dealing with patients or working in a customer focused environment. Experience of using IT systems/data input. Skills & Aptitudes Essential Good keyboard, IT and administrative skills. Good communication skills Ability to work as part of a team. Equivalent level of knowledge gained through experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road Walsall

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road Walsall

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job summary

Responsible for the operational, strategic delivery and management of the Facilities team providing a range of services including, Catering, Domestic Services, Portering, Telephony, Post, Waste management, Patient Transport, Medical Courier, Security and car park management (including Trust ID Badge/ Site Access System), Linen/ laundry and Pest control. Also responsible for lone workers systems across the Trust.

The Head of Facilities and Security Management works very closely with the Head of Estates to ensure that all the buildings are maintained appropriately, and contractors are fulfilling their specification.

Perform a wide range of duties designed to protect the safety and welfare of staff, agency workers, patients and visitors to the Trust. This function includes health and safety, fire safety and security management. In conjunction with the fire safety officer, this role involves fire marshalling and fire team management to ensure that the Trust is legally compliant with all relevant safety, security and fire safety legislation and in doing so provides assurance to the Trust Executive management team.

Main duties of the job

Responsible for a team of people covering all aspects of Facilities and Security Management. To undertake the role of professional and expert technical advisor for Facilities in line with the necessary policies and procedures and national guidelines.

Responsibility for leading and line managing the facilities manager, chefs, catering assistants, and secretary/ administrators within the service.

Responsible for performance management of Facilities management and safety functions against agreed objectives and quality measures

Set clear objectives and monitor progress on a regular basis offering support and guidance where necessary for the department.

Support the Director of Estates and Facilities develop long-term strategic Facilities operational plans.

Accountable for the provision of a multi-disciplinary Facilities service providing services to the Trust.

Responsible for implementing and maintaining the paging systems and bleep devices. Manage staff grievances and disciplinary issues. Manage staff sickness absence, performance management, probationary periods. Organise and undertake recruitment and selection of staff.

undertake annual appraisals for direct reports and ensure that the department is compliance with its annual appraisal target.

Hold monthly Staff team Forums to improve staff well-being/ satisfaction and address any issues highlighted by Facilities staff members.

Manage annual mandatory training to ensure compliance

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

276-8374570-AfC

Job locations

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Job description

Job responsibilities

Main working relationships

Internal

Associate Director of Estates and Facilities

Head of Operational Estates

Facilities and estates staff

Infection, Prevention and Control Leads

Clinical/ Non-Clinical Staff

Fire Safety Advisor

Healthy and Safety Leads

Patient Advice and Liaison Service (PALS)

External

Patients and CarersIntegrated Care System/ BoardLocal Health EconomyExternal third party contractors and external authorities

Financial / physical resources responsibilities:

Responsible for the Facilities operational budget of £2.09M: liaising with Associate Director of Estates and Facilities & Finance Team with justification of any deviation from budgets

Budget holder for Facilities department budgets with £10000 authorisation limit.

Authorised signatory for purchases within SFI set limits for the Facilities function, and also authorises staff timesheets and expense claims including for bank and agency staff employed within the Facilities services listed above.

Job description Job responsibilities Main working relationships Internal Associate Director of Estates and Facilities Head of Operational Estates Facilities and estates staff Infection, Prevention and Control Leads Clinical/ Non-Clinical Staff Fire Safety Advisor Healthy and Safety Leads Patient Advice and Liaison Service (PALS) External Patients and CarersIntegrated Care System/ BoardLocal Health EconomyExternal third party contractors and external authorities Financial / physical resources responsibilities: Responsible for the Facilities operational budget of £2.09M: liaising with Associate Director of Estates and Facilities & Finance Team with justification of any deviation from budgets Budget holder for Facilities department budgets with £10000 authorisation limit. Authorised signatory for purchases within SFI set limits for the Facilities function, and also authorises staff timesheets and expense claims including for bank and agency staff employed within the Facilities services listed above.

Person Specification

Qualifications and Knowlege

Essential

• NEBOSH Certificate
• ISOH Certificate
• Post graduate qualification business management or able to demonstrate specialist knowledge within this field through practical experience
• Experience of working in a re-active & pressurised environment
• Knowledge & awareness of Estates & Facilities legislation
• Specialist knowledge of Waste Management
• Specialist knowledge of Facilities Soft Service
• Specialist knowledge of Cleaning management
• Understanding of Financial Management

Desirable

• Previous Senior Management Experience in similar Role
• Advanced IT skills. Computer literate to high level to be able to use, process and manage intelligent and confidential software.
• Evidence of previous management of service problems, process financial, staffing and service information.
• Knowledge of Food safety & current legislation
• Detailed Knowledge of Contract Management
• Detailed knowledge of COSHH
• Detailed knowledge of Infection control requirements

Person Specification Qualifications and Knowlege Essential NEBOSH Certificate ISOH Certificate Post graduate qualification business management or able to demonstrate specialist knowledge within this field through practical experience Experience of working in a re-active & pressurised environment Knowledge & awareness of Estates & Facilities legislation Specialist knowledge of Waste Management Specialist knowledge of Facilities Soft Service Specialist knowledge of Cleaning management Understanding of Financial Management Desirable Previous Senior Management Experience in similar Role Advanced IT skills. Computer literate to high level to be able to use, process and manage intelligent and confidential software. Evidence of previous management of service problems, process financial, staffing and service information. Knowledge of Food safety & current legislation Detailed Knowledge of Contract Management Detailed knowledge of COSHH Detailed knowledge of Infection control requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a Band 6 to work in Plain Film, CT and CBCT and to rotate in the Sussex Community Hospitals. We are looking for an enthusiastic, committed and patient focused radiographer to support the Radiology department.

Main duties of the job

The role will rotate through general, CT and CBCT whilst being supported by experienced radiographers.

When the successful candidate is fully competent there is an expectation to participate in the On Call Rota.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job summary

We are a friendly, supportive and forward-thinking Radiology team seeking an enthusiastic, committed and patient-focused Band 6 Radiographer to join our department at Queen Victoria Hospital.

This is an exciting opportunity for an experienced radiographer to contribute to a high-quality diagnostic imaging service, working across Plain Film, CT and Cone Beam CT (CBCT). You will play a key role in delivering safe, effective and compassionate care while supporting the patient journey from referral through to diagnosis.

The successful candidate will be motivated to provide an excellent patient experience, demonstrate strong clinical and communication skills, and work collaboratively within a multidisciplinary team. You will have the opportunity to further develop your skills within a varied and rewarding role, contributing to service improvement and the continued delivery of high-quality imaging services.

MRI experience would be advantageous but is not essential. Full training and support will be provided where appropriate.

If you are looking to join a welcoming team that values professionalism, development and patient-centred care, we would be delighted to hear from you.

Main duties of the job

The successful candidate will be responsible for providing a high-quality, patient-focused diagnostic imaging service across Plain Film, CT and Cone Beam CT (CBCT) at Queen Victoria Hospital. Working as part of a multidisciplinary team, the post holder will perform a wide range of imaging examinations, ensuring patient safety, dignity and comfort are maintained at all times.

The role involves independently undertaking imaging procedures, assessing referrals, maintaining imaging quality standards and adhering to IR(ME)R and radiation protection requirements. The post holder will be expected to support the efficient running of the department, prioritising workload appropriately to meet the needs of outpatient, inpatient and urgent care pathways.

As a Band 6 Radiographer, you will contribute to the supervision and support of students, assistant practitioners and less experienced staff, whilst actively participating in service development, quality improvement and audit activities.

The successful candidate will participate in the departmental weekend, bank holiday and on-call rota following the completion of appropriate training and competency assessments. Flexibility is essential to support the needs of a busy diagnostic imaging service.

Experience in MRI would be advantageous but is not essential, as opportunities for further professional development and training will be supported within the department.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job summary

Our prehospital service is provided by Barts Health NHS Trust in partnership with the London's Air Ambulance charity, and the London Ambulance Service NHS Trust. Our doctor-paramedic team responds to major trauma patients within the Greater London area, by helicopter during daylight hours and using rapid response cars during the hours of darkness. Our mission is to save more lives in London through rapid response and outstanding care, underpinned by our values and a high performing culture.

We are currently looking to recruit additional physicians that will train in Pre-Hospital Care, working as an essential part of the delivery of major trauma care across Greater London. Given the commitment of the service to diversifying its patient reach, applications will be welcomed from doctors with appropriate background skills in Emergency Medicine, Intensive Care Medicine and Anaesthesia, but who have decided to pursue a structured programme targeted towards a specialty with an emergency focus, for example Trauma Surgery/Neurosurgery. We are looking to appoint to jobs starting in March 2028, each for six months, with one new doctor starting each month.

Interviews are scheduled to take place on 26 and 27 January 2027. Candidates are advised to keep these dates available.

Main duties of the job

Applications are welcome from consultants and residents who will be ST6+ at the time of appointment and include:

• Those wishing to develop a career in prehospital care or who have obtained a CCT in prehospital emergency medicine but who would like to gain additional experience in the prehospital management of major trauma.
• Those who are specialists / leaders in prehospital systems nationally / internationally but who would like to undertake a fellowship role in our service.

3. Consultants in London MTCs interested in developing an understanding of LAAs role and approach to the critically injured patient.We welcome a wide range of applications and encourage those interested to apply for these roles. Please see the Job Specification for further information, and if you have any further questions, please contact Sam Atkinson (Associate General Manager) at [email protected]

London's Air Ambulance Team

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Barts Health supports The Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

Details

Date posted

26 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

£51,931 to £69,976 a year Per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

259-MED8393953RLH

Job locations

The Royal London Hospital

Whitechapel Rd.

London

E1 1FR

United Kingdom

Job description

Job responsibilities

The full job description and the person specification provide an overview of the key tasks and responsibilities of the role, outlining the qualification, skills, experience, and knowledge required.

Please view the attachment below.

Please be advised that the vacancy advertisement may close early if a sufficient number of applications are received. Therefore, we recommend that you submit your application as soon as possible to avoid disappointment.

Job description Job responsibilities The full job description and the person specification provide an overview of the key tasks and responsibilities of the role, outlining the qualification, skills, experience, and knowledge required. Please view the attachment below. Please be advised that the vacancy advertisement may close early if a sufficient number of applications are received. Therefore, we recommend that you submit your application as soon as possible to avoid disappointment.

Person Specification

Qualifications

Essential

• MBBS, MB ChB or equivalent primary medical qualification
• Full GMC registration with licence to practise by commencement of the post
• Postgraduate qualification such as MRCEM, FRCA, FRCS, FICM, MRCP or equivalent specialty qualification

Desirable

• Diploma or fellowship in a related specialist area, such as DipIMC, FIMC, DipRTM, MSc, PGCert or equivalent qualification in prehospital, trauma or critical care practice
• Completion of, or active participation in, a recognised PHEM training pathway

Experience

Essential

• Minimum seven years' postgraduate clinical experience at the time of appointment
• At least six months' experience in Emergency Medicine or equivalent specialty
• At least six months' experience in Anaesthesia, Intensive Care Medicine or equivalent environment delivering advanced airway management
• Evidence of managing critically ill or injured patients in high-acuity settings
• Demonstrable commitment to clinical practice and professional development beyond standard training programmes

Desirable

• Previous experience in pre-hospital emergency care within the UK or internationally
• Experience working within a Major Trauma Centre
• Participation in quality improvement, research, education or service development projects
• Leadership or management experience within healthcare organisations

Knowledge

Essential

• Demonstrates insight into personal strengths, limitations and professional development needs
• Demonstrates commitment to the principles and practice of Pre-Hospital Emergency Medicine
• Demonstrates professionalism, integrity and sound clinical judgement
• Understands the challenges of delivering care in complex and resource-limited environments
• Demonstrates commitment to equality, diversity and inclusion

Desirable

• Knowledge of trauma systems, major incident management and clinical governance processes
• Awareness of current developments in prehospital critical care, trauma care and resuscitation science
• Involvement in national specialty organisations or professional networks

Skills

Essential

• Demonstrable ability to work effectively within multidisciplinary teams
• Excellent communication and interpersonal skills
• Ability to build effective working relationships across NHS, charity and partner organisations
• Competence in advanced resuscitation and management of critically ill patients
• Evidence of competence in Rapid Sequence Induction (RSI) and central venous access prior to commencement
• Ability to make complex clinical decisions under pressure in dynamic environments

Desirable

• Experience of teaching, training or mentoring healthcare professionals
• Experience presenting at regional, national or international meetings
• Faculty experience on simulation or specialist clinical courses
• Experience contributing to research or publication activity

Personal Attributes

Essential

• Resilient, adaptable and capable of maintaining performance under pressure
• Demonstrates self-motivation and a proactive approach to learning
• Committed to continuous improvement and reflective practice
• Ability to work collaboratively whilst also demonstrating independent decision-making

Desirable

• Evidence of leadership within clinical, educational or operational settings

Other

Essential

• Able to participate in a 24/7 shift rota including days, evenings, nights, weekends and public holidays
• Able to complete the fellowship sign-off process and achieve independent practice standards
• Willingness to undertake mandatory training and participate fully in clinical governance, education and quality improvement activities
• Fit to undertake operational duties in a demanding pre-hospital environment

Desirable

• Previous operational experience in complex or austere environments

Person Specification Qualifications Essential MBBS, MB ChB or equivalent primary medical qualification Full GMC registration with licence to practise by commencement of the post Postgraduate qualification such as MRCEM, FRCA, FRCS, FICM, MRCP or equivalent specialty qualification Desirable Diploma or fellowship in a related specialist area, such as DipIMC, FIMC, DipRTM, MSc, PGCert or equivalent qualification in prehospital, trauma or critical care practice Completion of, or active participation in, a recognised PHEM training pathway Experience Essential Minimum seven years' postgraduate clinical experience at the time of appointment At least six months' experience in Emergency Medicine or equivalent specialty At least six months' experience in Anaesthesia, Intensive Care Medicine or equivalent environment delivering advanced airway management Evidence of managing critically ill or injured patients in high-acuity settings Demonstrable commitment to clinical practice and professional development beyond standard training programmes Desirable Previous experience in pre-hospital emergency care within the UK or internationally Experience working within a Major Trauma Centre Participation in quality improvement, research, education or service development projects Leadership or management experience within healthcare organisations Knowledge Essential Demonstrates insight into personal strengths, limitations and professional development needs Demonstrates commitment to the principles and practice of Pre-Hospital Emergency Medicine Demonstrates professionalism, integrity and sound clinical judgement Understands the challenges of delivering care in complex and resource-limited environments Demonstrates commitment to equality, diversity and inclusion Desirable Knowledge of trauma systems, major incident management and clinical governance processes Awareness of current developments in prehospital critical care, trauma care and resuscitation science Involvement in national specialty organisations or professional networks Skills Essential Demonstrable ability to work effectively within multidisciplinary teams Excellent communication and interpersonal skills Ability to build effective working relationships across NHS, charity and partner organisations Competence in advanced resuscitation and management of critically ill patients Evidence of competence in Rapid Sequence Induction (RSI) and central venous access prior to commencement Ability to make complex clinical decisions under pressure in dynamic environments Desirable Experience of teaching, training or mentoring healthcare professionals Experience presenting at regional, national or international meetings Faculty experience on simulation or specialist clinical courses Experience contributing to research or publication activity Personal Attributes Essential Resilient, adaptable and capable of maintaining performance under pressure Demonstrates self-motivation and a proactive approach to learning Committed to continuous improvement and reflective practice Ability to work collaboratively whilst also demonstrating independent decision-making Desirable Evidence of leadership within clinical, educational or operational settings Other Essential Able to participate in a 24/7 shift rota including days, evenings, nights, weekends and public holidays Able to complete the fellowship sign-off process and achieve independent practice standards Willingness to undertake mandatory training and participate fully in clinical governance, education and quality improvement activities Fit to undertake operational duties in a demanding pre-hospital environment Desirable Previous operational experience in complex or austere environments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

The Royal London Hospital

Whitechapel Rd.

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barts Health NHS Trust

Address

The Royal London Hospital

Whitechapel Rd.

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job summary

Responsible for the smooth and efficient running of the practice, to ensure that all non-clinical aspects of the practice are managed so that the Partners and other clinicians can focus on clinical issues and patient care.

The post holder will need to maintain an operational overview of the practice, identifying and highlighting key risks that impact on the operational effectiveness of the practice, e.g. staff resources, skills, morale, technologies, building systems and compliance.

The post holder will be required to make effective judgements about the delegation of work tasks whilst retaining overall accountability for achievement.

Main duties of the job

Main duties of the role:

• External relations and strategic development
• Financial management
• Patient services
• Human resources
• Premises management
• Technology
• Compliance and governance
• Contracts
• Partners

About us

We are delighted to be recruiting for a Practice Business Manager to join our friendly, supportive and highly regarded team at Bushloe Surgery. Our current Practice Business Manager is retiring after 17 years and we are looking for an experienced manager with exceptional interpersonal and leadership skills.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£55,000 to £65,000 a year Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2221-26-0000

Job locations

Bushloe Surgery

Two Steeples Medical Centre

Abington Close

Wigston

Leicestershire

LE18 2EW

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: PRACTICE BUSINESS MANAGER

REPORTS TO: Partners

HOURS: 30 37 hours per week

Job Summary:

Responsible for the smooth and efficient running of the practice, to ensure that all non-clinical aspects of the practice are managed so that the Partners and other clinicians can focus on clinical issues and patient care.

The post holder will need to maintain an operational overview of the practice, identifying and highlighting key risks that impact on the operational effectiveness of the practice, e.g. staff resources, skills, morale, technologies, building systems and compliance.

The post holder will be required to make effective judgements about the delegation of work tasks whilst retaining overall accountability for achievement.

Key Duties and Responsibilities:

External Relations and Strategic Development

Develop and maintain productive relationships with the ICB, PCN, Federation and other key system partners

Represent the practice at external meetings, forums and stakeholder events

Monitor emerging NHS policy, contractual and commissioning developments and advise Partners on opportunities, risks and implications

Identify, assess and pursue opportunities for service development, new contracts and additional income streams

Lead the preparation of business cases, expressions of interest, contract bids and partnership proposals

Influence local system planning and decision-making to ensure the interests of the practice and its patients are represented

Build the practices reputation and profile within the wider healthcare system

Financial Management

Working with the professional advisors to ensure sound and compliant management of the practice finances leading to presentation of timely and accurate financial statements to Partners

Management of banking relationship to ensure timely efficient processing of payments and receipts

Management of contractual arrangements to ensure accurate and timely receipt of creditors and payment of debtors through a well organised claims and debtor management process

Provision of timely management information concerning income and expenditure to allow planned growth and avoid unplanned financial impact to Partners

Patient Services

Ensuring adequate staffing to maintain access for all patients regardless of mode of access

Ensuring adherence to planned work processes and procedures to maintain quality of output

Oversight of all complaints, where appropriate investigating and monitoring trends and themes

Management of significant events

Actively support and lead the surgery PPG

Human Resources

Oversight of all recruitment and with the Assistant Practice Manager (APM) ensuring effective advertising, interview and onboarding processes for new staff

Overseeing the appraisal process and supporting the APM with management of performance issues, and any disciplinary or grievance procedures with the support of third party expert HR resources when appropriate

Premises Management

Liaison with Landlord and their agents, managing rent review process and other building inspections

Overseeing the safe and effective management of the building including planned preventative maintenance in conjunction with the joint tenants Manager and the Premises Supervisor

Ensuring health and safety processes and procedures are maintained with the support of 3rd party expert Health and Safety resources when appropriate

Ensuring management of room users through issue of Licences to Occupy and timely billing of room users

Manage the accountants for the building and banking facilities

Management of contractual arrangements to ensure accurate and timely receipt of creditors and payment of debtors through a well organised claims and debtor management process

Provision of timely management information concerning income and expenditure to allow planned growth and avoid unplanned financial impact to Partners

Technology

Leadership of the use of SystmOne and its set-up for Bushloe Surgery

Understanding of all other systems in use supporting Bushloe Surgery staff

Work with the APM to ensure all aspects of IT provide the maximum possible benefits to users

Remain open to implementation of new and novel technologies that would improve the efficiency and effectiveness of all staff

Oversee the contractual arrangements relating to all systems

Compliance and Governance

Ensuring the practice adheres to health and safety regulations

Ensuring the practice maintains and if possible improves its current Good CQC registration through implementation and regular review of CQC procedures

Liaising with solicitors on behalf of Partners for any ad-hoc legal matters

Maintain an overview of key risks affecting the business and interpretation of how Bushloe Surgery must change

Provide intelligence and influence to PCN-Federation-PCL-ICB

Contracts

Point of contact for all contracts operated by the partnership

Assessing value and fulfilment of additional services contracts

Maintaining and provisioning of information required on additional services and GMS contracts

Preparation of contract EOIs and pitches

Management of change relating to existing contracts

Partners

Organisation and management of Partners meetings

Organise and run Partners Away Day

Management of relationship with legal advisors, including joining and leaving Partners

Effective, inclusive and timely internal and external communications

What-if scenario planning and filtration of NHSE-ICB new opportunities

PCN representation and communicating to Partners relevant information from PCN Board

Other Duties and Responsibilities:

Communication

Training and personal development

Confidentiality

Equality and Diversity

Health and Safety

Quality

Personal/Professional Development

Job description Job responsibilities JOB DESCRIPTIONJOB TITLE: PRACTICE BUSINESS MANAGERREPORTS TO: PartnersHOURS: 30 37 hours per weekJob Summary:Responsible for the smooth and efficient running of the practice, to ensure that all non-clinical aspects of the practice are managed so that the Partners and other clinicians can focus on clinical issues and patient care.The post holder will need to maintain an operational overview of the practice, identifying and highlighting key risks that impact on the operational effectiveness of the practice, e.g. staff resources, skills, morale, technologies, building systems and compliance.The post holder will be required to make effective judgements about the delegation of work tasks whilst retaining overall accountability for achievement.Key Duties and Responsibilities:External Relations and Strategic Development Develop and maintain productive relationships with the ICB, PCN, Federation and other key system partners Represent the practice at external meetings, forums and stakeholder events Monitor emerging NHS policy, contractual and commissioning developments and advise Partners on opportunities, risks and implications Identify, assess and pursue opportunities for service development, new contracts and additional income streams Lead the preparation of business cases, expressions of interest, contract bids and partnership proposals Influence local system planning and decision-making to ensure the interests of the practice and its patients are represented Build the practices reputation and profile within the wider healthcare systemFinancial Management Working with the professional advisors to ensure sound and compliant management of the practice finances leading to presentation of timely and accurate financial statements to Partners Management of banking relationship to ensure timely efficient processing of payments and receipts Management of contractual arrangements to ensure accurate and timely receipt of creditors and payment of debtors through a well organised claims and debtor management process Provision of timely management information concerning income and expenditure to allow planned growth and avoid unplanned financial impact to PartnersPatient Services Ensuring adequate staffing to maintain access for all patients regardless of mode of access Ensuring adherence to planned work processes and procedures to maintain quality of output Oversight of all complaints, where appropriate investigating and monitoring trends and themes Management of significant events Actively support and lead the surgery PPGHuman Resources Oversight of all recruitment and with the Assistant Practice Manager (APM) ensuring effective advertising, interview and onboarding processes for new staff Overseeing the appraisal process and supporting the APM with management of performance issues, and any disciplinary or grievance procedures with the support of third party expert HR resources when appropriatePremises Management Liaison with Landlord and their agents, managing rent review process and other building inspections Overseeing the safe and effective management of the building including planned preventative maintenance in conjunction with the joint tenants Manager and the Premises Supervisor Ensuring health and safety processes and procedures are maintained with the support of 3rd party expert Health and Safety resources when appropriate Ensuring management of room users through issue of Licences to Occupy and timely billing of room users Manage the accountants for the building and banking facilities Management of contractual arrangements to ensure accurate and timely receipt of creditors and payment of debtors through a well organised claims and debtor management process Provision of timely management information concerning income and expenditure to allow planned growth and avoid unplanned financial impact to PartnersTechnology Leadership of the use of SystmOne and its set-up for Bushloe Surgery Understanding of all other systems in use supporting Bushloe Surgery staff Work with the APM to ensure all aspects of IT provide the maximum possible benefits to users Remain open to implementation of new and novel technologies that would improve the efficiency and effectiveness of all staff Oversee the contractual arrangements relating to all systemsCompliance and Governance Ensuring the practice adheres to health and safety regulations Ensuring the practice maintains and if possible improves its current Good CQC registration through implementation and regular review of CQC procedures Liaising with solicitors on behalf of Partners for any ad-hoc legal matters Maintain an overview of key risks affecting the business and interpretation of how Bushloe Surgery must change Provide intelligence and influence to PCN-Federation-PCL-ICBContracts Point of contact for all contracts operated by the partnership Assessing value and fulfilment of additional services contracts Maintaining and provisioning of information required on additional services and GMS contracts Preparation of contract EOIs and pitches Management of change relating to existing contractsPartners Organisation and management of Partners meetings Organise and run Partners Away Day Management of relationship with legal advisors, including joining and leaving Partners Effective, inclusive and timely internal and external communications What-if scenario planning and filtration of NHSE-ICB new opportunities PCN representation and communicating to Partners relevant information from PCN BoardOther Duties and Responsibilities:CommunicationTraining and personal developmentConfidentialityEquality and DiversityHealth and SafetyQualityPersonal/Professional Development

Person Specification

Personal Qualities

Essential

• Excellent interpersonal skills
• Motivated and proactive
• Ability to use initiative and judgement
• Forward thinker with a solutions focused approach
• Trustworthy and loyal
• High level of integrity
• Level-headed
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Ability to drive and deliver change effectively

Qualifications

Essential

• Literacy and numeracy skills sufficient to manage a small to medium sized business

Desirable

• Educated to degree level in healthcare or business
• Leadership and/or management qualification

Experience

Essential

• Experience of managing multidisciplinary teams
• Experience of financial management, including forecasting and budgeting
• Experience of successfully developing and implementing projects
• Experience of HR processes, workforce planning and development
• Experience of performance management including appraisals, staff development and disciplinary procedures

Desirable

• Experience of working in a practice management role
• Experience of Xero accounting
• Experience of working in a healthcare setting
• NHS-primary care general practice experience
• Relevant health and safety experience
• Relevant health and safety experience

Skills

Essential

• Ability to negotiate opportunities to enhance service delivery
• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (planning and organising)
• Ability to network and build relationships
• Effective problem-solving and analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams, enhance morale and maintain a positive working environment

Desirable

• SystmOne user skills

Other requirements

Essential

• Flexibility to work outside core office hours
• Disclosure and Barring Service (DBS) check
• Maintain confidentiality at all times

Desirable

• Full UK driving licence

Person Specification Personal Qualities Essential Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach Trustworthy and loyal High level of integrity Level-headed Sensitive and empathetic in distressing situations Ability to work under pressure Ability to drive and deliver change effectively Qualifications Essential Literacy and numeracy skills sufficient to manage a small to medium sized business Desirable Educated to degree level in healthcare or business Leadership and/or management qualification Experience Essential Experience of managing multidisciplinary teams Experience of financial management, including forecasting and budgeting Experience of successfully developing and implementing projects Experience of HR processes, workforce planning and development Experience of performance management including appraisals, staff development and disciplinary procedures Desirable Experience of working in a practice management role Experience of Xero accounting Experience of working in a healthcare setting NHS-primary care general practice experience Relevant health and safety experience Relevant health and safety experience Skills Essential Ability to negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Effective problem-solving and analytical skills Ability to develop, implement and embed policy and procedure Ability to motivate teams, enhance morale and maintain a positive working environment Desirable SystmOne user skills Other requirements Essential Flexibility to work outside core office hours Disclosure and Barring Service (DBS) check Maintain confidentiality at all times Desirable Full UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bushloe Surgery

Address

Bushloe Surgery

Two Steeples Medical Centre

Abington Close

Wigston

Leicestershire

LE18 2EW

United Kingdom

Employer's website

https://www.bushloesurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Bushloe Surgery

Address

Bushloe Surgery

Two Steeples Medical Centre

Abington Close

Wigston

Leicestershire

LE18 2EW

United Kingdom

Employer's website

https://www.bushloesurgery.co.uk (Opens in a new tab)

Job summary

Are you a Practice Nurse looking for a role where you can truly specialise and make a difference?

Queens Avenue Surgery is seeking an enthusiastic nurse to join our close-knit team for 15 hours over 2 days (Monday and Thursday), with a Saturday worked as overtime on a rota basis, which is currently 1 in 5.

We are a practice dedicated to a patient-centred and holistic approach. We pride ourselves on building strong, lasting relationships with our patients and ensuring real continuity of care.

This is a fantastic opportunity to develop your career. You will be empowered to specialise in one or more Long Term Conditions. You will also become our Infection Prevention and Control (IPC) Lead (or Deputy, depending on your experience), guiding the practice in clinical safety.

We are committed to your professional development; if you have the passion for providing care to patients with long term conditions, but don't yet have the skills, we will help you learn.

If you want to be an integral part of a supportive team that values high standards and professional growth, we would love to hear from you.

Interviews will be held on Friday 20th November.

Main duties of the job

This is a varied role combining comprehensive patient care and Long Term Condition management. Your main duties will be focused on three key areas:

Long Term Condition Management: You will specialise in one or more areas of chronic disease management, implementing treatment plans, providing support, and advising patients on their lifestyle.As the IPC Lead, you will conduct audits, provide training, and ensure the team adheres to all infection control protocols.

Core Practice Nursing: You will deliver the full range of general practice nursing services. This includes managing wound care, running immunisation clinics (for children, adults, and travellers), and providing women's health services, including cervical cytology.

Team Mentorship & Support: A key responsibility will be the mentorship of our Healthcare Assistants alongside our Lead Nurse. You will also act as a source of professional advice for the wider primary healthcare team and assist GPs with minor operations as needed.

About us

Queens Avenue Surgery is a patient-focused practice dedicated to serving our local community with high-quality, compassionate care. We pride ourselves on fostering a professional, friendly, and highly supportive team environment where every member is valued.

Our work ethic is collaborative; we believe in working together to achieve the best outcomes for our patients and supporting each other's professional growth. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions to enhance patient care.

We are deeply committed to the ongoing professional development of our staff, providing a full induction, regular clinical supervision, and opportunities for training to help you reach your full potential.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£16.40 to £20 an hour depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5538-26-0003

Job locations

Queens Avenue Surgery

14 Queens Avenue

Dorchester

Dorset

DT1 2EW

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Practice Nurse in delivering health services:

• Act as, or support, the Infection Prevention Control (IPC) lead and work to the IPC Policy
• Consult with patients and their families to undertake assessments of patient need
• Support in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiatives
• Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the surgery
• Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice
• Embed population health management approaches within general practice, targeting health inequalities and improving access
• As required, provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
• Support new-to-practice nurses and other healthcare professionals within the organisation
• Teach and advise patients and their families on how to manage their condition
• Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally
• Work within national and local protocols where these exist
• Recognise the boundaries of their practice and know when and to whom patients should be referred
• Support in the delivery of enhanced services and other service requirements
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
• Undertake all mandatory training and induction programmes
• Contribute to and embrace the spectrum of clinical governance
• Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation
• Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
• Provide long term condition care
• Lead on public health campaigns (e.g., flu clinics)
• Provide travel advice services
• Provide wound care (ulcer/Doppler, etc.) to patients
• Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively
• Contribute to practice targets (QOF, etc.), complying with relevant guidance
• Maintain chronic disease registers and implement an effective call/recall system
• Maintain a clean, tidy, effective working area at all times
• Chaperone patients where necessary
• Support the team in dealing with clinical emergencies
• Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)

There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

Job description Job responsibilities The following are the core responsibilities of the Practice Nurse in delivering health services:Act as, or support, the Infection Prevention Control (IPC) lead and work to the IPC PolicyConsult with patients and their families to undertake assessments of patient needSupport in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiativesDevelop, implement and embed an effective care management programme for the frail and housebound patients registered with the surgerySupport public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion adviceEmbed population health management approaches within general practice, targeting health inequalities and improving accessAs required, provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSFSupport new-to-practice nurses and other healthcare professionals within the organisationTeach and advise patients and their families on how to manage their conditionParticipate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locallyWork within national and local protocols where these existRecognise the boundaries of their practice and know when and to whom patients should be referredSupport in the delivery of enhanced services and other service requirementsBe aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding ChildrenParticipate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss eventsUndertake all mandatory training and induction programmesContribute to and embrace the spectrum of clinical governanceSupport the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislationAttend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreedProvide long term condition careLead on public health campaigns (e.g., flu clinics)Provide travel advice servicesProvide wound care (ulcer/Doppler, etc.) to patientsMaintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectivelyContribute to practice targets (QOF, etc.), complying with relevant guidanceMaintain chronic disease registers and implement an effective call/recall systemMaintain a clean, tidy, effective working area at all timesChaperone patients where necessarySupport the team in dealing with clinical emergenciesLiaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

Person Specification

Experience

Essential

• Effective time management (planning and organising)
• Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
• Understand the requirement for PGDs and associated policy
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Clear, polite telephone manner

Desirable

• Knowledge of SystmOne and other IT systems including the ability to use word processing skills, emails and the internet
• Demonstrate personal accountability, emotional resilience and work well under pressure

Clinical Knowledge and Skills

Essential

• Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and women's health (cervical cytology, contraception etc.)
• Request pathology tests and process the results, advising patients accordingly
• Understanding of the importance of evidence-based practice
• Ability to promote best practice regarding nursing matters
• Ability to work within own scope of practice and understand when to refer to GPs
• Good clinical system IT knowledge and an ability to record accurate clinical notes
• Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
• Understanding of safeguarding adults and children
• Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
• Effectively able to communicate and understand the needs of the patient

Desirable

• Broad knowledge of clinical governance
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena and knowledge of health promotion strategies
• Knowledge of national standards that inform general practice (NSF NICE guidelines)

Qualifications

Essential

• Registered Nurse
• Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework

Desirable

• General Practice Nurse qualification
• Mentor or teaching qualification
• Cervical cytology qualification

Experience

Essential

• Broad knowledge of general practice and experience of working as a Practice or Community Nurse
• Experience with chronic disease management or a desire to learn
• Experience of working autonomously
• Experience of infection prevention and control measures
• Experience of managing elderly and housebound patients

Desirable

• An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Person Specification Experience Essential Effective time management (planning and organising) Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct Understand the requirement for PGDs and associated policy Ability to use own initiative, discretion, and sensitivity Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Ability to identify risk and assess/manage risk when working with individuals Ability to work as a team member and autonomously Good interpersonal and organisational skills Sensitive and empathetic in distressing situations Commitment to ongoing professional development Clear, polite telephone manner Desirable Knowledge of SystmOne and other IT systems including the ability to use word processing skills, emails and the internet Demonstrate personal accountability, emotional resilience and work well under pressure Clinical Knowledge and Skills Essential Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and women's health (cervical cytology, contraception etc.) Request pathology tests and process the results, advising patients accordingly Understanding of the importance of evidence-based practice Ability to promote best practice regarding nursing matters Ability to work within own scope of practice and understand when to refer to GPs Good clinical system IT knowledge and an ability to record accurate clinical notes Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face Understanding of safeguarding adults and children Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service Effectively able to communicate and understand the needs of the patient Desirable Broad knowledge of clinical governance Knowledge of public health issues in the local area Awareness of issues within the wider health arena and knowledge of health promotion strategies Knowledge of national standards that inform general practice (NSF NICE guidelines) Qualifications Essential Registered Nurse Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework Desirable General Practice Nurse qualification Mentor or teaching qualification Cervical cytology qualification Experience Essential Broad knowledge of general practice and experience of working as a Practice or Community Nurse Experience with chronic disease management or a desire to learn Experience of working autonomously Experience of infection prevention and control measures Experience of managing elderly and housebound patients Desirable An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queens Avenue Surgery

Address

Queens Avenue Surgery

14 Queens Avenue

Dorchester

Dorset

DT1 2EW

United Kingdom

Employer's website

https://queensavenue.co.uk/ (Opens in a new tab)

Employer details

Employer name

Queens Avenue Surgery

Address

Queens Avenue Surgery

14 Queens Avenue

Dorchester

Dorset

DT1 2EW

United Kingdom

Employer's website

https://queensavenue.co.uk/ (Opens in a new tab)

Job summary

We are looking to recruit an enthusiastic salaried GP for 4-6 session per week to join our supportive and forward-thinking training practice.

We place strong emphasis on teamwork, clinical quality and maintaining a sustainable workload.

We are proud to be rated overall Good by the Care Quality Commission (CQC) are committed to delivering high quality, safe and effective patient centred care within a well-organised and friendly environment.

Main duties of the job

As a Salaried GP, you will:

• Provide high-quality clinical care to patients across all ages and clinical needs.
• Conduct consultations (face-to-face, telephone and, where agreed, video or online).
• Manage acute and chronic conditions, including long-term condition reviews and preventive care.
• Offer management of common presentations, womens health, childrens health, vaccinations, and clinical procedures as appropriate.
• Contribute to practice QOF performance, clinical audits, clinical governance and quality improvement activities.
• Training responsibilities
• Work collaboratively with the multidisciplinary team (nurses, healthcare assistants, pharmacists, PCN colleagues) and engage with enhanced access services.
• Maintain accurate and timely clinical records in line with practice policies.

About us

Penrhyn Surgery is a well-established NHS general practice that delivers high-quality primary care to a diverse patient population of 8100 patients in Walthamstow, East London and the surrounding areas.

The practice is part of theForest 8 PCN, enabling enhanced access and a multidisciplinary team approach to patient care.

The practice prides itself on patient-centred care, excellent teamwork, and ongoing quality improvement. It offers a breadth of clinical services and fosters a supportive and collaborative working environment.

We are proud to have achieved overall good rating from the Care Quality Commission, in our most recent inspection, July/August 2025, achieving exceptionally high scores in all five domains (Well-led, Safe, Responsive, Caring and Effective) assessed.

About Us

• The clinical team comprises 2 Partners, 3 Salaried GPs, a practice nurse and 2 GP registrars
• Accredited GP Training Practice
• Strong, stable partnership and experienced nursing team
• We are also supported by a multidisciplinary team comprising a clinical pharmacist, physiotherapist, mental health practitioner and 2 care coordinators.
• Supportive administrative and management structure
• High QOF achievement and robust governance systems
• Modern premises with well-organised workflow
• EMIS Web clinical system

We pride ourselves on maintaining a positive team culture with protected clinical time and realistic workload expectations.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

Depending on experience Subject to experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5097-26-0009

Job locations

2a Penrhyn Avenue

Walthamstow

E17 5DB

United Kingdom

Job description

Job responsibilities

As aSalaried GP, you will:

• Provide high-quality clinical care to patients across all ages and clinical needs.
• Conduct consultations (face-to-face, telephone and, where agreed, video or online).
• Manage acute and chronic conditions, including long-term condition reviews and preventive care.
• Offer management of common presentations, womens health, childrens health, vaccinations, and clinical procedures as appropriate.
• Contribute to practice QOF performance, clinical audits, clinical governance and quality improvement activities.
• Training responsibilities
• Work collaboratively with the multidisciplinary team (nurses, healthcare assistants, pharmacists, PCN colleagues) and engage with enhanced access services.
• Maintain accurate and timely clinical records in line with practice policies.

Job description Job responsibilities As aSalaried GP, you will: Provide high-quality clinical care to patients across all ages and clinical needs. Conduct consultations (face-to-face, telephone and, where agreed, video or online). Manage acute and chronic conditions, including long-term condition reviews and preventive care. Offer management of common presentations, womens health, childrens health, vaccinations, and clinical procedures as appropriate. Contribute to practice QOF performance, clinical audits, clinical governance and quality improvement activities. Training responsibilities Work collaboratively with the multidisciplinary team (nurses, healthcare assistants, pharmacists, PCN colleagues) and engage with enhanced access services. Maintain accurate and timely clinical records in line with practice policies.

Person Specification

Qualifications

Essential

• Person Specification
• Essential Qualifications
• Qualified General Practitioner
• MRCGP
• CCT (or equivalent JCPTGP)
• Full GMC registration with licence to practise
• Inclusion on the NHS Performers List
• DBS clearance
• Essential Experience
• Experience working in UK primary care
• Understanding of the GMS contract
• Experience in QOF and clinical audit
• Commitment to CPD
• Essential Skills
• Excellent clinical knowledge and diagnostic skills
• Strong communication skills (verbal and written)
• Effective time management
• Ability to work independently and within a team
• Strong IT competence (EMIS desirable)
• Good organisational and problem-solving skills
• Personal Qualities
• Essential
• Professional, empathetic and patient-focused
• Flexible and adaptable
• Calm under pressure
• Motivated and forward thinking
• High level of integrity

Desirable

• GP trainer or commitment to becoming a GP trainer.

Person Specification Qualifications Essential Person Specification Essential Qualifications Qualified General Practitioner MRCGP CCT (or equivalent JCPTGP) Full GMC registration with licence to practise Inclusion on the NHS Performers List DBS clearance Essential Experience Experience working in UK primary care Understanding of the GMS contract Experience in QOF and clinical audit Commitment to CPD Essential Skills Excellent clinical knowledge and diagnostic skills Strong communication skills (verbal and written) Effective time management Ability to work independently and within a team Strong IT competence (EMIS desirable) Good organisational and problem-solving skills Personal Qualities Essential Professional, empathetic and patient-focused Flexible and adaptable Calm under pressure Motivated and forward thinking High level of integrity Desirable GP trainer or commitment to becoming a GP trainer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Penrhyn Surgery

Address

2a Penrhyn Avenue

Walthamstow

E17 5DB

United Kingdom

Employer's website

https://penrhynsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Penrhyn Surgery

Address

2a Penrhyn Avenue

Walthamstow

E17 5DB

United Kingdom

Employer's website

https://penrhynsurgery.co.uk/ (Opens in a new tab)

Job summary

Are you an experienced, inspiring Practice Nurse ready for a leadership role with real scope to influence patient care and develop services across a large, progressive practice? Do you want to be part of a friendly, ambitious team in one of the most beautiful coastal areas in the country?

After 16 years of dedicated leadership, the previous postholder has moved on to new opportunities. We are now seeking a talented nurse leader to build on her work and guide our nursing team into its next chapter.

Based in the vibrant seaside town of Teignmouth, Channel View offers the perfect blend of professional challenge and exceptional quality of life. With beaches, coastal walks, the South West Coast Path, and easy access to Exeter, Dartmoor and the wider Devon countryside, this is an ideal location to balance a fulfilling career with a stunning environment.

For those considering applying, we welcome an informal visit to the Practice for an opportunity to meet the current post-holder and to gain a better understanding of the role and the team. For more information or to arrange a visit, please contact Michelle Smith on 01626 771206 or at [email protected]

Main duties of the job

The Lead Nurse is responsible for the leadership and development of the nursing team across our six-site, 22,500-patient practice. The team consists of 6 Practice Nurses, 2 Nurse Associates, and 8 Healthcare Assistants. The post-holder will provide professional and clinical leadership for the team, working in partnership with the Practice People Manager to ensure effective staff management. Whilst the Lead Nurse will lead on clinical practice, professional standards, and service delivery, the Practice People Manager will provide support with all HR-related aspects of team management, including recruitment, performance management, employee relations, and workforce development.

As a senior member of the multidisciplinary team, the post-holder will combine clinical expertise with strong leadership to ensure high-quality, evidence-based nursing services. They will oversee chronic disease management, vaccination programmes, health promotion, policy development, and quality assurance, ensuring safe and effective patient care.

The Lead Nurse will contribute to Infection Prevention & Control (IPC) processes (without holding the IPC Lead role), support clinical governance activities, and work collaboratively with GPs, managers, and external partners. The post-holder will act as a clinical role model and mentor, supporting the development of the team and helping to embed continuous quality improvement across the organisation.

About us

Based in the vibrant seaside town of Teignmouth, Channel View offers the perfect blend of professional challenge and exceptional quality of life. With beaches, coastal walks, the South West Coast Path, and easy access to Exeter, Dartmoor and the wider Devon countryside, this is an ideal location to balance a fulfilling career with a stunning environment.

Channel View Medical Group is a multi disciplined team, lead by 5 GP Partners and one managing Partner, with sites at Teignmouth, Shaldon, Bishopsteignton and Chudleigh.

Job summary

Would you like to join a friendly, supportive and high-performing GP practice? In the 2023 NHS GP Patient Survey, we were proud to be recognised as the 4th best-performing practice in BNSSG.

We are looking for an enthusiastic and caring part-time Treatment Room Nurse to join our established nursing team. This is an excellent opportunity for a Registered Nurse (Adult or Children/Young People registered) who is newly qualified or looking to begin a career in General Practice.

We understand that moving into General Practice can be a big step, which is why we are committed to supporting you throughout your transition. You will benefit from a period of supernumerary practice, alongside a structured training programme,giving you the skills, knowledge and confidence to thrive in the role.

This is a varied and rewarding role within a friendly, hardworking and supportive team. We pride ourselves on delivering high-quality, patient-centred care and an excellent service to our patients.Applicants must be available to work on Fridays.

We are looking for someone who is compassionate, approachable, organised and enjoys working with people. Excellent communication, IT skills and the ability to work effectively as part of a busy team are essential.

If you are a Registered Nurse looking for a new challenge and an opportunity to develop your skills in a supportive General Practice environment, we would love to hear from you!

Main duties of the job

The successful candidate will provide high-quality nursing care to our patients, undertaking a range of treatment room and general practice nursing duties. These will include wound care and management, cervical screening, ECGs, Doppler assessments, childhood immunisations and travel vaccinations.

For candidates who are new to General Practice or have not yet developed all these competencies, the practice will provide training and support to help you work towards the required proficiencies.

The Treatment Room Nurse will also contribute to the delivery of the practices routine and seasonal vaccination programmes, including influenza, pneumococcal, shingles and COVID-19 vaccinations, helping to protect our patient population and promote preventative healthcare.

About us

You will be joining a small, friendly and supportive nursing team, comprising two Practice Nurses with specialist interests in asthma and diabetes, alongside a dedicated Phlebotomist, Healthcare Assistant and Health and Wellbeing Coach. We work collaboratively to provide high-quality, holistic care and support to our patients.

We are a high-achieving, five-partner PMS practice based in Portishead, a beautiful coastal town in North Somerset overlooking the Severn Estuary and within easy reach of Bristol.

We are proud of the quality of care and service we provide to our patients. In the 2023 NHS GP Patient Survey, we were rated as the 4th best-performing practice in BNSSG, reflecting the positive experience of our patients.

We are a forward-thinking practice with a strong emphasis on teamwork, patient-centred care and continuous improvement. We operate from a modern, purpose-built health centre with bright, spacious facilities, enabling our multidisciplinary team to provide high-quality clinical services to our growing population of approximately 12,000 patients.

As a training practice, we are committed to learning and development and provide a supportive environment in which members of our team can develop their skills and experience.

We have consistently achieved strong QOF results and were rated Good at our most recent CQC inspection. We are also proud to have a 4.4-star Google rating, further reflecting the positive experience of patients using our services.

Job summary

Salaried GP position up to full time

Minimum of 3 sessions a week required - 2 of which will be on Wednesdays.

ARRS positions available

We are looking for motivated and committed team-players to join our very friendly and supportive team of GPs in Faversham, Kent.

We are happy to support GPs in their special interests and are actively involved in training. A course and experience in minor surgery is desirable.

Previous experience in emergency medicine or urgent care is beneficial but not essential.

Tier 2 sponsorship available

£14,028 per session

Daily catch up for chat and clinical discussion

Based in two purpose built Health Care facilities in Faversham - Faversham Medical Practice and Newton Place Surgery

Driving licence and access to car on working days essential

We run a thriving Urgent Care Practitioner led Urgent Treatment Centre on-site

We are an active training practice

We offer a number of non-core services to our 34,000 patient population including minor surgery, joint injections, LARC fitting

We offer a number of community services including ophthalmology, gynaecology and orthopaedics

X-ray facilities available at Faversham Medical Practice

Weekend shifts may be available if desired

8 weeks combined holiday and study leave

Main duties of the job

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Duties include:

Two Clinical Sessions a day

On Call responsibilities on a rota basis

Home Visits

Clinical Administration

You will hold a list of patients proportionate to the number of sessions worked. The number of patients will be calculated using the total number of patients on Newton Place Surgerys andFaversham Medical Practices patient lists and divided by the total number of sessions being worked by the Salaried GPs and GP Partners. Therefore, this number will change from time to time and may go up or down.

Please see the job description for further details.

About us

Faversham Medical Group consists of 2 GP surgeries; Faversham Medical Practice and Newton Place Surgery. We also run an Urgent Treatment Centre based at Faversham Health Centre.

We are a friendly and supportive team.

Faversham is a beautiful, historic market town. It is close to the vibrant city of Canterbury; just 60 miles from London and yet within easy reach of attractive coastline areas and beaches.

Job summary

An exciting opportunity has arisen for dynamic and motivated registered nurses to join our highly skilled, innovative, and rapidly expanding Frailty service.

The post holder will be mainly based on Bevan Court 1

The Frailty Service compromises of:

• A dedicated Ambulatory unit, which provides rapid Comprehensive Geriatric (CGA) for patients with frailty and frailty syndrome.
• A 16 bed in patient Frailty Assessment ward, that benefits from daily Consultant Geriatrician leadership along with a dedicated team of nursing, therapy, and social care professionals.
• A Community Frailty Service for St Helens CCG that provides Comprehensive Geriatric Assessment, post discharge from hospital follow up, and provides ongoing management for frail patients in the community.
• An Urgent Community Response team providing a 2hr response for and urgent health, social or therapy input.
• Frailty Virtual Wards providing a hospital at home service for those patients living with frailty in the community (own home or care setting).

Main duties of the job

The Senior Health Care Support Worker (SHCSW) will:

• Work with all members of the multi-disciplinary team to deliver the Trust's vision and values providing safe, high quality, compassionate, person centred care.
• Support/supervise learners, new staff and junior staff where required.
• Record patient information in accordance with local and trust policies.
• Undertake personal care duties for patients within the care setting accessing supervision from a registered healthcare practitioner.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job summary

We are looking for someone with a passion for nutrition and health to join our large, friendly team of dietitians and assistants across London North West University Healthcare NHS Trust. This newly developed Band 4 Assistant Practitioner role is based at Central Middlesex Hospital and will work closely with the peri-operative dietitian, the wider Peri-Operative (POA) Service and the St Mark's Hospital Dietetic Team.

The successful candidate will support the delivery of the POA nutrition pathway for patients undergoing surgery, contributing to the assessment, monitoring and implementation of nutritional care plans within an agreed framework and under the supervision of a registered dietitian. The role will include supporting both outpatient and inpatient activity as part of an expanding POA service, focused on improving patient outcomes through nutritional optimisation before surgery.

Main duties of the job

• Support the delivery of the peri-operative nutrition service for patients undergoing surgery within the Pre-Operative Assessment (POA) pathway.
• Undertake delegated nutritional screening, monitoring and follow-up under the supervision of a registered dietitian.
• Implement and monitor nutritional care plans and provide dietary advice within agreed protocols.
• Support the identification and management of patients at nutritional risk to optimise outcomes before surgery.
• Maintain an agreed caseload and accurately document all patient care within the electronic patient record.
• Work closely with dietitians and the wider multidisciplinary team to ensure patients receive appropriate nutritional support.
• Escalate clinical concerns appropriately and contribute to audit, service improvement and ongoing service development activities.
• Participate in training, competency development and continuing professional development.

The post will work closely with the peri-operative dietitian, wider peri-operative service and team, as well as the St Marks Dietitians to support the expansion of peri-operative nutritional optimisation services at London North West University Healthcare Trust.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job summary

We are looking for an enthusiastic and motivated Salaried GP to join our friendly, supportive and forward-thinking team at Eleanor Cross Healthcare in Northampton.

This is a permanent position for 6 sessions per week, and we would consider other sessional commitments and job shares, becoming available following the retirement of our Senior Partner. The role offers a salary of £11,300 per session, with an anticipated start date of April 2027.

We offer the opportunity to work in an established training and research practice with a strong multidisciplinary team and a commitment to continuity of care. We value our GPs as individuals and encourage colleagues to develop their own clinical, educational and research interests alongside their core general practice work.

We welcome applications from both experienced and newly qualified GPs. For someone looking for a supportive practice in which to establish themselves and develop their career, we would be delighted to hear from you.

Main duties of the job

The successful candidate will provide the full range of general medical services expected of a Salaried GP, working as part of our wider clinical team across Eleanor Cross Healthcare.

A central part of the role will be looking after a defined patient list within our list-based continuity model. We believe continuity remains one of the most rewarding aspects of general practice and gives our GPs the opportunity to develop meaningful, long-term relationships with their patients.

The role will include a mixture of routine and urgent clinical care, reviewing investigations and correspondence, prescribing and medicines management, and contributing to the clinical work of the practice.

Our GPs are supported by an experienced multidisciplinary team, including pharmacy, nursing and mental health support, allowing clinical workload to be shared appropriately.

There are also opportunities to become involved in GP training, research, quality improvement and the wider development of the practice according to individual interests.

About us

Eleanor Cross Healthcare is a friendly and forward-thinking GP partnership based across Delapre Medical Centre and Whitefields Surgery in southwest Northampton, caring for over 19,500 patients.

We are an established GMC-accredited training practice, currently supporting 68 GP Registrars and an FY2 doctor, with a strong educational ethos. We are also an NIHR WCS Research Practice, offering opportunities to become involved in primary care research.

We have a broad multidisciplinary team and work hard to make general practice sustainable. Our pharmacy team manages much of the prescribing and medication workload, correspondence is screened and coded before reaching GPs, and our nursing team provides extensive minor illness support alongside dedicated mental health expertise.

We aim to provide a family-friendly, collaborative working environment with fair workload distribution. We welcome new ideas and actively support colleagues to develop clinical, educational, research and leadership interests.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£11,300 a session

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0507-26-0010

Job locations

Gloucester Avenue

Northampton

NN4 8QF

United Kingdom

Whitefields Surgery

Hunsbury Hill Road

NORTHAMPTON

NN4 9UW

United Kingdom

Job description

Job responsibilities

Job Title: Salaried General PractitionerOrganisation: Eleanor Cross HealthcareLocation: Delapre Medical Centre and Whitefields Surgery, NorthamptonSessions: 6 sessions per weekSalary: £11,300 per sessionContract: Permanent, BMA Model Salaried GP ContractAnticipated start date: April 2027

Job Summary

Eleanor Cross Healthcare is seeking a Salaried GP to join our established clinical team for 6 sessions per week.

This permanent position has become available following the retirement of our Senior Partner and offers an opportunity to become an established member of a supportive, forward-thinking training and research practice.

The successful candidate will provide high-quality general medical services to our patient population and will have responsibility for a defined patient list as part of our list-based continuity model.

The postholder will work collaboratively with GP Partners, Salaried GPs, GP Registrars and the wider multidisciplinary team to provide safe, effective, patient-centred care.

We welcome applications from both experienced and newly qualified GPs and encourage colleagues to develop clinical, educational, research and leadership interests alongside their core general practice role.

Main Duties and Responsibilities

The postholder will undertake the normal duties and responsibilities associated with working as a Salaried GP in general practice. These will include:

• Providing face-to-face, telephone and other appropriate forms of clinical consultation.
• Assessing patients presenting with acute, chronic and undifferentiated illness.
• Formulating appropriate management plans in partnership with patients.
• Prescribing safely and appropriately in accordance with national and local guidance.
• Requesting, reviewing and acting upon investigations and test results.
• Making referrals to secondary care and other appropriate services.
• Reviewing clinical correspondence and taking appropriate action where GP input is required.
• Maintaining accurate, contemporaneous clinical records.
• Supporting disease prevention, health promotion and the management of long-term conditions.
• Participating in the appropriate management of urgent and same-day clinical problems.
• Undertaking home visits where clinically appropriate.
• Contributing to safe prescribing, medicines optimisation and clinical governance.
• Working effectively with other members of the practice and wider multidisciplinary team.

Continuity of Care

The successful candidate will take responsibility for a defined patient list in accordance with the practice's list-based continuity model.

We place a high value on continuity of care and the long-term doctor-patient relationship. The list-based model enables our GPs to develop a detailed understanding of their patients and their medical and social circumstances while retaining the support of the wider clinical team.

Team Working

The postholder will work as part of a multidisciplinary primary care team and will be expected to communicate effectively with colleagues across the practice.

Our GPs are supported by a pharmacy team managing much of the prescribing and medication workload, a nursing team providing extensive minor illness support, and dedicated mental health expertise.

Clinical correspondence is screened and coded before being passed to GPs, with items requiring clinical input directed appropriately. These arrangements aim to ensure GP time is focused on work requiring a doctor's clinical expertise.

Education and Training

Eleanor Cross Healthcare is an established GMC-accredited GP training practice, currently supporting 68 GP Registrars and an FY2 doctor.

The postholder will be encouraged to contribute to the learning environment within the practice and to support doctors in training where appropriate.

GPs interested in developing an educational role will be supported to explore opportunities in medical education and GP training.

Research and Development

Eleanor Cross Healthcare is an NIHR WCS Research Practice and is actively involved in primary care research.

The postholder will have opportunities to participate in research activity according to their experience and interests.

We also encourage participation in quality improvement, audit and service development and welcome ideas about how we can improve the care we provide to our patients.

Clinical Governance

The postholder will be expected to:

• Provide care in accordance with GMC professional standards.
• Maintain appropriate professional registration and licence to practise.
• Participate in appraisal and revalidation requirements.
• Maintain appropriate continuing professional development.
• Participate in practice clinical governance activities.
• Contribute to significant event reviews and learning where appropriate.
• Work within practice policies and procedures.
• Promote patient safety and high standards of clinical care.
• Maintain patient confidentiality and comply with information governance requirements.
• Participate appropriately in safeguarding children and vulnerable adults.

Professional Development

We want colleagues to develop fulfilling careers within general practice.

The successful candidate will be encouraged to maintain and develop their clinical skills and, where appropriate, develop special interests that complement the needs of our patients and practice.

Interests in education, research, quality improvement and wider primary care development are welcomed.

Newly qualified GPs are encouraged to apply and will receive support within our experienced clinical team, including access to a named mentor.

About Eleanor Cross Healthcare

Eleanor Cross Healthcare is a GP partnership operating across Delapre Medical Centre and Whitefields Surgery in the South West Northampton Neighbourhood, providing primary care to more than 19,500 patients. We are part of The ARC PCN.

We are an established training practice with a strong educational ethos and provide training for GP Registrars and FY2 doctors.

Our clinical systems include TPP SystmOne, Anima electronic triage and Accurx messaging.

We aim to maintain a collaborative, family-friendly working environment with fair workload distribution and strong clinical and administrative support.

Equality and Diversity

Eleanor Cross Healthcare is committed to equality of opportunity and creating an inclusive working environment.

The postholder will be expected to treat patients and colleagues with dignity and respect and to work in accordance with the practice's equality and diversity policies.

Flexibility

This job description describes the principal duties of the role but is not intended to be exhaustive. The postholder may undertake other appropriate duties consistent with the role of a Salaried GP, following discussion and agreement.

Job description Job responsibilities Job Title: Salaried General PractitionerOrganisation: Eleanor Cross HealthcareLocation: Delapre Medical Centre and Whitefields Surgery, NorthamptonSessions: 6 sessions per weekSalary: £11,300 per sessionContract: Permanent, BMA Model Salaried GP ContractAnticipated start date: April 2027Job SummaryEleanor Cross Healthcare is seeking a Salaried GP to join our established clinical team for 6 sessions per week.This permanent position has become available following the retirement of our Senior Partner and offers an opportunity to become an established member of a supportive, forward-thinking training and research practice.The successful candidate will provide high-quality general medical services to our patient population and will have responsibility for a defined patient list as part of our list-based continuity model.The postholder will work collaboratively with GP Partners, Salaried GPs, GP Registrars and the wider multidisciplinary team to provide safe, effective, patient-centred care.We welcome applications from both experienced and newly qualified GPs and encourage colleagues to develop clinical, educational, research and leadership interests alongside their core general practice role.Main Duties and ResponsibilitiesThe postholder will undertake the normal duties and responsibilities associated with working as a Salaried GP in general practice. These will include:Providing face-to-face, telephone and other appropriate forms of clinical consultation.Assessing patients presenting with acute, chronic and undifferentiated illness.Formulating appropriate management plans in partnership with patients.Prescribing safely and appropriately in accordance with national and local guidance.Requesting, reviewing and acting upon investigations and test results.Making referrals to secondary care and other appropriate services.Reviewing clinical correspondence and taking appropriate action where GP input is required.Maintaining accurate, contemporaneous clinical records.Supporting disease prevention, health promotion and the management of long-term conditions.Participating in the appropriate management of urgent and same-day clinical problems.Undertaking home visits where clinically appropriate.Contributing to safe prescribing, medicines optimisation and clinical governance.Working effectively with other members of the practice and wider multidisciplinary team.Continuity of CareThe successful candidate will take responsibility for a defined patient list in accordance with the practice's list-based continuity model.We place a high value on continuity of care and the long-term doctor-patient relationship. The list-based model enables our GPs to develop a detailed understanding of their patients and their medical and social circumstances while retaining the support of the wider clinical team.Team WorkingThe postholder will work as part of a multidisciplinary primary care team and will be expected to communicate effectively with colleagues across the practice.Our GPs are supported by a pharmacy team managing much of the prescribing and medication workload, a nursing team providing extensive minor illness support, and dedicated mental health expertise.Clinical correspondence is screened and coded before being passed to GPs, with items requiring clinical input directed appropriately. These arrangements aim to ensure GP time is focused on work requiring a doctor's clinical expertise.Education and TrainingEleanor Cross Healthcare is an established GMC-accredited GP training practice, currently supporting 68 GP Registrars and an FY2 doctor.The postholder will be encouraged to contribute to the learning environment within the practice and to support doctors in training where appropriate.GPs interested in developing an educational role will be supported to explore opportunities in medical education and GP training.Research and DevelopmentEleanor Cross Healthcare is an NIHR WCS Research Practice and is actively involved in primary care research.The postholder will have opportunities to participate in research activity according to their experience and interests.We also encourage participation in quality improvement, audit and service development and welcome ideas about how we can improve the care we provide to our patients.Clinical GovernanceThe postholder will be expected to:Provide care in accordance with GMC professional standards.Maintain appropriate professional registration and licence to practise.Participate in appraisal and revalidation requirements.Maintain appropriate continuing professional development.Participate in practice clinical governance activities.Contribute to significant event reviews and learning where appropriate.Work within practice policies and procedures.Promote patient safety and high standards of clinical care.Maintain patient confidentiality and comply with information governance requirements.Participate appropriately in safeguarding children and vulnerable adults.Professional DevelopmentWe want colleagues to develop fulfilling careers within general practice.The successful candidate will be encouraged to maintain and develop their clinical skills and, where appropriate, develop special interests that complement the needs of our patients and practice.Interests in education, research, quality improvement and wider primary care development are welcomed.Newly qualified GPs are encouraged to apply and will receive support within our experienced clinical team, including access to a named mentor.About Eleanor Cross HealthcareEleanor Cross Healthcare is a GP partnership operating across Delapre Medical Centre and Whitefields Surgery in the South West Northampton Neighbourhood, providing primary care to more than 19,500 patients. We are part of The ARC PCN.We are an established training practice with a strong educational ethos and provide training for GP Registrars and FY2 doctors.Our clinical systems include TPP SystmOne, Anima electronic triage and Accurx messaging.We aim to maintain a collaborative, family-friendly working environment with fair workload distribution and strong clinical and administrative support.Equality and DiversityEleanor Cross Healthcare is committed to equality of opportunity and creating an inclusive working environment.The postholder will be expected to treat patients and colleagues with dignity and respect and to work in accordance with the practice's equality and diversity policies.FlexibilityThis job description describes the principal duties of the role but is not intended to be exhaustive. The postholder may undertake other appropriate duties consistent with the role of a Salaried GP, following discussion and agreement.

Person Specification

Experience

Essential

• Excellent communication and interpersonal skills
• Ability to provide safe, effective and patient-centred care
• Commitment to continuity of care and developing long-term therapeutic relationships with patients
• Ability to work effectively and collaboratively within a multidisciplinary primary care team
• Ability to manage clinical workload effectively and prioritise competing demands
• Commitment to high professional and clinical standards
• Commitment to clinical governance, patient safety and continuous quality improvement
• Ability to communicate effectively with patients, families and colleagues
• Commitment to ongoing professional development and reflective practice
• A supportive, flexible and team-focused approach to working in general practice
• Commitment to equality, diversity and treating patients and colleagues with dignity and respect
• Willingness to contribute positively to the wider development of the practice

Desirable

• Interest in medical education and supporting doctors in training
• Interest in developing as a GP Trainer or clinical supervisor
• Interest in primary care research
• Interest in clinical audit and quality improvement
• Interest in developing a clinical special interest
• Interest in service development and innovation within primary care
• Interest in contributing to the wider development of Eleanor Cross Healthcare
• Ability and willingness to contribute additional skills or expertise to the practice team

Qualifications

Essential

• Primary medical qualification (MBBS, MBChB or equivalent)
• Completion of GP specialty training with CCT in General Practice, or equivalent recognised GP qualification
• Full GMC registration with a licence to practise
• Eligible for inclusion on the NHS England Medical Performers List

Desirable

• Postgraduate qualification relevant to general practice or a clinical special interest
• Qualification or recognised training in medical education
• GP Trainer qualification or evidence of progress towards becoming a GP Trainer
• Current Good Clinical Practice (GCP) training or other research-related qualification

Person Specification Experience Essential Excellent communication and interpersonal skills Ability to provide safe, effective and patient-centred care Commitment to continuity of care and developing long-term therapeutic relationships with patients Ability to work effectively and collaboratively within a multidisciplinary primary care team Ability to manage clinical workload effectively and prioritise competing demands Commitment to high professional and clinical standards Commitment to clinical governance, patient safety and continuous quality improvement Ability to communicate effectively with patients, families and colleagues Commitment to ongoing professional development and reflective practice A supportive, flexible and team-focused approach to working in general practice Commitment to equality, diversity and treating patients and colleagues with dignity and respect Willingness to contribute positively to the wider development of the practice Desirable Interest in medical education and supporting doctors in training Interest in developing as a GP Trainer or clinical supervisor Interest in primary care research Interest in clinical audit and quality improvement Interest in developing a clinical special interest Interest in service development and innovation within primary care Interest in contributing to the wider development of Eleanor Cross Healthcare Ability and willingness to contribute additional skills or expertise to the practice team Qualifications Essential Primary medical qualification (MBBS, MBChB or equivalent) Completion of GP specialty training with CCT in General Practice, or equivalent recognised GP qualification Full GMC registration with a licence to practise Eligible for inclusion on the NHS England Medical Performers List Desirable Postgraduate qualification relevant to general practice or a clinical special interest Qualification or recognised training in medical education GP Trainer qualification or evidence of progress towards becoming a GP Trainer Current Good Clinical Practice (GCP) training or other research-related qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Eleanor Cross Healthcare

Address

Gloucester Avenue

Northampton

NN4 8QF

United Kingdom

Employer's website

https://www.eleanorcrosshealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Eleanor Cross Healthcare

Address

Gloucester Avenue

Northampton

NN4 8QF

United Kingdom

Employer's website

https://www.eleanorcrosshealthcare.co.uk/ (Opens in a new tab)

Job summary

Southport and Formby Health Ltd is a GP-owned organisation established to enhance and support the delivery of high-quality healthcare services for the people of Southport and Formby.

We work closely with, and are the principal employer for, Southport and Formby Primary Care Network (PCN). The PCN brings together 14 GP practices across the Southport and Formby area, working collaboratively with a range of local health and care organisations to improve health outcomes and access to services for our local population of approximately 129,000 people.

We are seeking an enthusiastic, motivated and experienced individual with a good understanding of EMIS software and the operational requirements of primary care services.

The post is advertised as 30 hours per week, working Monday to Friday. However, flexibility is essential, as the successful candidate will occasionally be required to work evenings and weekends to support the operational requirements of the 7-Day Service. If you are looking for an opportunity to develop your skills and contribute to the delivery of healthcare services within our local community, we would love to hear from you.

For further information about the role, please contact Louise Sproat at [email protected].

Successful applicants will be contacted to arrange an interview.

Main duties of the job

The 7-Day GP Service Team Leader will support the 7-Day GP Service Manager in the effective operational management and delivery of the service, helping to ensure that services are safe, efficient, responsive and meet the healthcare needs of the Southport and Formby population.

The postholder will play a key role in supporting day-to-day operations, providing effective support to the team, monitoring service performance and ensuring that operational standards, key performance indicators and governance requirements are consistently met.

The key responsibilities of the role are detailed within the accompanying Job Description. However, the postholder will be expected to demonstrate flexibility and adaptability as the service continues to develop, with responsibilities evolving in line with the innovative direction of the 7-Day GP Service and Southport and Formby GP Federation.

We are looking for a proactive and motivated individual with strong communication and organisational skills, who can work collaboratively, demonstrate initiative and inspire others. Above all, the successful candidate will be passionate about delivering high-quality patient care and making a positive difference to healthcare services within our local community.

About us

We are a GP owned company created to enhance the delivery of healthcare services to people living in Southport and Formby. Our services are provided locally, meaning fewer visits to large, busy hospitals and faster treatment in a convenient location. We're also flexible, offering extended hours access to a GP and other clinical services during evenings and weekends, recognising that sometimes getting to a daytime appointment just isn't possible.

Our member practices share resources to ensure that the services we offer are the best they can be. We're a high quality, responsive, forward thinking organisation proudly serving our local community.

We are looking for a proactive and motivated individual to join the 7-Day GP Service team as a Team Leader and look forward to receiving your application.

"I have a great sense of pride working for Southport and Formby Health, it is a fantastic place to work and I can't recommend it highly enough. The working environment is supportive and positive, everyone working together as a team."

Nicola Ball, Governance Officer

Job summary

Health Care Assistant

We are a busy, friendly, growing GMS practice in Moulton (near Spalding). We have a multi skilled team with a wealth of experience and are looking for a caring, enthusiastic and reliable Healthcare Assistant to join our friendly multidisciplinary team. This is an excellent opportunity for someone who enjoys working with people and wants to make a positive difference to patient care in a busy GP practice. Working under the direction of our nursing and clinical team, you will deliver safe, effective and compassionate care within your level of competence. The successful candidate will have excellent communication and organisational skills, a professional manner and a commitment to confidentiality and high standards of patient care.

Main duties of the job

Clinical Duties

• Undertake wound care management, including:
• Support the management of patients with hypertension by:
• Undertake basic asthma reviews within agreed protocols, including:
• Undertake routine clinical observations including:
• Assist with health promotion activities and patient education as directed by clinicians.
• Support nursing and GP clinics by:

About us

Moulton Medical Centre is a friendly, progressive and well-established rural dispensing practice in South Lincolnshire, situated approximately 5 miles from Spalding, 17 miles from Bourne and 20 miles from Peterborough. The area offers excellent road links, highly regarded schools and a great quality of life.

We are proud to provide high-quality, patient-centred care to a stable practice population of approximately 5,600 patients and have developed a strong reputation for teamwork, innovation and supporting our staff.

Our experienced and supportive multidisciplinary team comprises:

• Two GP Partners and one Salaried GP
• Clinical Pharmacist
• Paramedic
• Practice Nurses, including clinicians with specialist interests in Asthma, COPD and Diabetes
• Through our Primary Care Network, we also work closely with First Contact Physiotherapists, Social Prescribers and Health and Wellbeing Coaches, ensuring patients are seen by the most appropriate healthcare professional.

Practice Highlights

• GMS practice using the SystmOne clinical system
• Established Total Triage model, supporting safe and effective workload management
• High QOF achievement and delivery of a broad range of enhanced services
• Dispensing practice serving approximately 95% of our patient population
• In-house Minor Surgery and LARC clinics
• Rated 'Good' by the CQC
• Active involvement with our ICB, Primary Care Network, Patient Participation Group and the wider community

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A2824-26-0005

Job locations

High Street

Moulton

Spalding

Lincolnshire

PE12 6QB

United Kingdom

Job description

Job responsibilities

Main Duties and Responsibilities

Clinical Duties

• Undertake wound care management, including:
• Support the management of patients with hypertension by:
• Undertake basic asthma reviews within agreed protocols, including:
• Undertake routine clinical observations including:
• Assist with health promotion activities and patient education as directed by clinicians.
• Support nursing and GP clinics by:

Administrative and Organisational Duties

• Accurately document clinical activity within the electronic patient record system.
• Maintain stock levels of clinical supplies and dressings.
• Assist with ordering and storage of clinical consumables.
• Ensure clinical rooms are stocked, clean, and prepared for use.
• Adhere to practice policies, procedures, and infection prevention and control standards.

General Responsibilities

• Work within the boundaries of competence and seek support when required.
• Maintain patient confidentiality and comply with data protection regulations.
• Participate in mandatory training and continuing professional development.
• Contribute to quality improvement initiatives within the practice.
• Attend team meetings and training sessions as required.

Person Specification

Essential Criteria

Qualifications

• NVQ Level 2 or Level 3 in Health and Social Care (or equivalent).
• Evidence of relevant healthcare assistant training.

Experience

• Previous experience working as a Healthcare Assistant in a GP practice, community setting, outpatient service, or similar healthcare environment.
• Experience of wound care and dressing management.
• Experience undertaking clinical observations, including blood pressure measurement.
• Experience supporting long-term condition monitoring.
• Experience working directly with patients in a healthcare setting.

Knowledge and Skills

• Understanding of infection prevention and control principles.
• Knowledge of safeguarding responsibilities.
• Ability to maintain accurate clinical records.
• Competent in measuring and recording physiological observations.
• Basic understanding of asthma management and inhaler technique.
• Good communication and interpersonal skills.
• Ability to work independently within agreed protocols.
• Ability to prioritise workload and manage time effectively.
• Basic IT skills and experience using electronic patient record systems.

Personal Attributes

• Caring, professional, and patient-focused approach.
• Reliable and organised.
• Flexible and adaptable.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to confidentiality and professional standards.

Desirable Criteria

• Previous experience working within General Practice.
• Experience supporting hypertension reviews.
• Experience supporting asthma reviews.
• Experience in suture or clip removal.
• Knowledge of primary care pathways and services.
• Experience using SystmOne or similar clinical systems.

Working Conditions

The post holder will work within a busy General Practice. The role requires direct patient contact and adherence to infection prevention and control procedures at all times.

Job description Job responsibilities Main Duties and ResponsibilitiesClinical Duties Undertake wound care management, including: Dressing changes. Basic wound assessment and monitoring. Removal of simple sutures and clips where appropriately trained and competent. Escalation of concerns regarding wound healing, infection, or deterioration. Support the management of patients with hypertension by: Measuring and recording blood pressure accurately. Providing lifestyle advice in accordance with practice protocols. Identifying and escalating abnormal readings to the appropriate clinician. Undertake basic asthma reviews within agreed protocols, including: Recording symptoms and asthma control questionnaires. Assessing inhaler technique. Recording peak flow measurements where indicated. Providing self-management and lifestyle advice. Escalating concerns or poorly controlled asthma to the Practice Nurse or GP. Undertake routine clinical observations including: Blood pressure. Height and weight measurements. BMI calculation. Pulse rate. Oxygen saturation. Temperature. Diabetic Foot checks Assist with health promotion activities and patient education as directed by clinicians. Support nursing and GP clinics by: Preparing consulting rooms. Chaperoning patients when required. Assisting with minor procedures. Ensuring equipment is available, clean, and functioning correctly. Administrative and Organisational Duties Accurately document clinical activity within the electronic patient record system. Maintain stock levels of clinical supplies and dressings. Assist with ordering and storage of clinical consumables. Ensure clinical rooms are stocked, clean, and prepared for use. Adhere to practice policies, procedures, and infection prevention and control standards. General Responsibilities Work within the boundaries of competence and seek support when required. Maintain patient confidentiality and comply with data protection regulations. Participate in mandatory training and continuing professional development. Contribute to quality improvement initiatives within the practice. Attend team meetings and training sessions as required. Person SpecificationEssential CriteriaQualifications NVQ Level 2 or Level 3 in Health and Social Care (or equivalent). Evidence of relevant healthcare assistant training. Experience Previous experience working as a Healthcare Assistant in a GP practice, community setting, outpatient service, or similar healthcare environment. Experience of wound care and dressing management. Experience undertaking clinical observations, including blood pressure measurement. Experience supporting long-term condition monitoring. Experience working directly with patients in a healthcare setting. Knowledge and Skills Understanding of infection prevention and control principles. Knowledge of safeguarding responsibilities. Ability to maintain accurate clinical records. Competent in measuring and recording physiological observations. Basic understanding of asthma management and inhaler technique. Good communication and interpersonal skills. Ability to work independently within agreed protocols. Ability to prioritise workload and manage time effectively. Basic IT skills and experience using electronic patient record systems. Personal Attributes Caring, professional, and patient-focused approach. Reliable and organised. Flexible and adaptable. Ability to work effectively as part of a multidisciplinary team. Commitment to confidentiality and professional standards. Desirable Criteria Previous experience working within General Practice. Experience supporting hypertension reviews. Experience supporting asthma reviews. Experience in suture or clip removal. Knowledge of primary care pathways and services. Experience using SystmOne or similar clinical systems. Working Conditions The post holder will work within a busy General Practice. The role requires direct patient contact and adherence to infection prevention and control procedures at all times.

Person Specification

Qualifications

Essential

• Care Certificate or equivalent qualification.
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

• Experience working within a healthcare setting.

Desirable

• Previous experience working in General Practice or Primary Care.
• Experience undertaking ECGs.
• Experience carrying out NHS Health Checks.
• Knowledge of chronic disease management.
• Experience using Systmone
• Awareness of CQC standards and infection prevention and control procedures.

Person Specification Qualifications Essential Care Certificate or equivalent qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Experience Essential Experience working within a healthcare setting. Desirable Previous experience working in General Practice or Primary Care. Experience undertaking ECGs. Experience carrying out NHS Health Checks. Knowledge of chronic disease management. Experience using Systmone Awareness of CQC standards and infection prevention and control procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moulton Medical Centre

Address

High Street

Moulton

Spalding

Lincolnshire

PE12 6QB

United Kingdom

Employer's website

https://www.moultonmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Moulton Medical Centre

Address

High Street

Moulton

Spalding

Lincolnshire

PE12 6QB

United Kingdom

Employer's website

https://www.moultonmedicalcentre.nhs.uk/ (Opens in a new tab)

Job summary

We are a friendly, ambitious and highly supportive Speech and Language Therapy team providing specialist services across acute medicine and surgery, critical care and respiratory pathways at London North West University Healthcare NHS Trust.

This is an exciting opportunity to join a team that is passionate about clinical excellence, innovation and professional development. You will be supported by experienced clinicians committed to helping you achieve your career goals in the inpatient setting.

What makes us different?

We have robust access to a wide range of specialist dysphagia assessment and rehabilitation approaches, including Videofluoroscopy, FEES, Cough Reflex Testing, Phagenyx, EMST and other evidence-based rehabilitation interventions. There are opportunities to learn from and collaborate with specialist colleagues across SLT Head & Neck Cancer, Voice, Spinal and Outpatient Services, providing a rich and varied clinical experience.

We have a strong culture of supervision, mentorship and peer support, with regular opportunities for joint working and shared learning as well as support to pursue quality improvement, research, and leadership opportunities.

Main duties of the job

The post holder will work as a Specialist Speech and Language Therapist within the adult acute and stroke inpatient services at Northwick Park Hospital. The post is rotational with approximately 8 months within each team. They will independently assess, diagnose and manage adults with complex acquired communication and swallowing disorders, including patients with acute medical, neurological and critical care needs, with access to senior clinical support for highly complex presentations. The role includes caseload prioritisation, multidisciplinary working, discharge planning, supervision and support of junior staff and students, training, audit, service improvement and contribution to safe, effective and evidence-based care.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£45,953 to £54,254 a year Inclusive of HCAS pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-1064SM

Job locations

Adult SLT, Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification

Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification

Person Specification

Education and Qualifications

Essential

• oDegree or postgraduate qualification in Speech and Language Therapy recognised by the Royal College of Speech and Language Therapists.
• oCurrent registration with the Health and Care Professions Council.
• oPostgraduate training or supervised competency development in FEES and/or videflouroscopy.

Desirable

• oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services.

Knowledge and experience

Essential

• oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services.
• oExperience of independently managing and prioritizing a clinical caseload.
• oExperience assessing and managing complex dysphagia and acquired communication disorders.
• oExperience working collaboratively with patients carers and multidisciplinary teams.
• oExperience producing clear clinical records and reports and contributing to discharge planning
• oExperience supporting less experienced staff students or colleagues through teaching supervision or coaching.
• oKnowledge of evidence-based assessments and interventions relevant to acute and stroke populations.
• oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC.

Desirable

• oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC

Skills, abilities and attributes

Essential

• oExcellent spoken and written communication skills.
• oAdvanced observation listening analytical clinical reasoning and problem-solving skills.
• oAbility to communicate complex or sensitive information and manage disagreement professionally.
• oAbility to work independently within professional boundaries and seek support appropriately.
• oAbility to prioritise safely in a busy and unpredictable inpatient environment
• oAbility to teach supervise and give constructive feedback
• oAbility to use digital clinical systems and maintain accurate records and activity data.
• oCommitment to inclusive person-centered and culturally responsive practice
• oAbility to work flexibly across the service in response to clinical need

Desirable

• oCompetence in FEES and/or videofluoroscopy relevant to local service requirements.

HEART values

Essential

• Demonstrate commitment to Trust HEART values

Person Specification Education and Qualifications Essential oDegree or postgraduate qualification in Speech and Language Therapy recognised by the Royal College of Speech and Language Therapists. oCurrent registration with the Health and Care Professions Council. oPostgraduate training or supervised competency development in FEES and/or videflouroscopy. Desirable oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services. Knowledge and experience Essential oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services. oExperience of independently managing and prioritizing a clinical caseload. oExperience assessing and managing complex dysphagia and acquired communication disorders. oExperience working collaboratively with patients carers and multidisciplinary teams. oExperience producing clear clinical records and reports and contributing to discharge planning oExperience supporting less experienced staff students or colleagues through teaching supervision or coaching. oKnowledge of evidence-based assessments and interventions relevant to acute and stroke populations. oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC. Desirable oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC Skills, abilities and attributes Essential oExcellent spoken and written communication skills. oAdvanced observation listening analytical clinical reasoning and problem-solving skills. oAbility to communicate complex or sensitive information and manage disagreement professionally. oAbility to work independently within professional boundaries and seek support appropriately. oAbility to prioritise safely in a busy and unpredictable inpatient environment oAbility to teach supervise and give constructive feedback oAbility to use digital clinical systems and maintain accurate records and activity data. oCommitment to inclusive person-centered and culturally responsive practice oAbility to work flexibly across the service in response to clinical need Desirable oCompetence in FEES and/or videofluoroscopy relevant to local service requirements. HEART values Essential Demonstrate commitment to Trust HEART values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Adult SLT, Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Adult SLT, Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job summary

We have a vacancy for a Patient Services Assistant to join our friendly and supportive team. We are based in the beautiful market town of Blandford Forum, a short drive from Wimborne, Poole, Dorchester and Bournemouth.

As a Patient Services Assistant you would be expected to deal with inquiries from patients via telephone, email and online requests. If you don't have a health background don't worry, we will provide a tailored training program. The role is based across our three sites, so you must be able to drive and have access to a car.

We are ideally looking for someone who is willing to work 31 hours with the following work pattern: Monday 8am-7pm, Tuesday 2pm-7pm, Thursday 1pm-7pm and Friday 8am to 7pm. Interviews will be held on 10th July.

Please note, we are unable to offer sponsorship for this role and proof of Right to Work will be required upon successful appointment. Previous applicants need not apply.

Main duties of the job

• To take telephone and online requests from patients and accurately record all essential information on the clinical system
• To answer/make telephone calls in a professional manner, ensuring important/appropriate information is documented and redirected accordingly and to accurately take messages
• To provide accurate and up to date information to answer the enquiries of patients and visitors, where necessary seeking the advice of others, and responding to and/or redirecting all patient and visitor requests accordingly
• To accurately maintain and update appointment systems, booking in patients and visitors
• To ensure Reception, waiting areas, notice boards and clinical rooms are maintained in a clean and tidy state
• Register new patients and process patient data on the computer and in medical records.
• Receive, assist and signpost patients to the appropriate service or healthcare professional.
• Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

At The Blandford Group Practice, we continually strive to create a workplace culture that parallels our core values focusing on ethical attitude, open communication, and strategic & continuous self-development. We are an inclusive and diverse workplace that empowers our team to work collaboratively to complete their best work for the benefit of the local community.

Our Practice was rated as 'Outstanding' by CQC in late 2025.

What can we offer?

• 5 weeks pro rated annual leave plus Bank Holidays
• Enrolment into the NHS Pension
• Enhanced sick leave once passed probation
• Eyecare Vouchers
• Free parking at all sites
• Annual pay review

If youre keen to make difference to the lives of others and want to join a dedicated and friendly NHS team that offers NHS terms and conditions and pension scheme, wed love to hear from you!

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time, Compressed hours

Reference number

A0087-26-0014

Job locations

Whitecliff Surgery

White Cliff Mill Street

Blandford Forum

Dorset

DT117BH

United Kingdom

Child Okeford Surgery

Upper Street

Child Okeford

Dorset

DT11 8EF

United Kingdom

Eagle House Surgery

Eagle House

White Cliff Mill Street

BLANDFORD FORUM

Dorset

DT11 7DQ

United Kingdom

Job description

Job responsibilities

About Us

At the Blandford Group Practice we are passionate about making a difference to our patients health and wellbeing. We pride ourselves on being a friendly and welcoming team. We deliver NHS services from three surgeries across Blandford and employ a variety of non-clinical staff and health professionals such as GP's, Nurses, Physios, Mental Health Practitioner, Pharmacists and Paramedics. We are part of the NHS Pension Scheme.

Job Summary

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities

Administration

To have a thorough knowledge of all Practice procedures.

Supporting with cancelling and moving appointments

To work in accordance with written protocols

Collecting/filing paper notes as required/requested

Photocopy as requested

Issue bills, collect monies and give receipts for non-NHS fees.

Distribute patient communications via the front desk as and when needed.

Liaise with other team members across the Practice to provide the best service for patients.

Deal with clinician requests for follow up appointments with patients

Reception

Welcome and check in patients for their booked appointments.

Be able to cover all reception positions as necessary to include the front desk, online triage, phones, and admin tasks.

Appointments

Process appointment requests for on the day and future appointments from patients by telephone, online triage, and in person.

Deal with visits requests

Computer

Thorough knowledge of Outlook, SystmOne, and any other system used by the Practice relevant to the job role.

Telephone

Have working knowledge of the telephone system, telephone groups, and voicemails.

Work within recommended targets provided by Patient Services Team Manager.

Other Tasks

Ensure building security have thorough knowledge of doors/windows/alarm.

Keep reception area clean and tidy.

Any other tasks allocated by managers

Complete opening and closing checks as required.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Vulnerable Adults, Children & Young People

All members of staff have a duty to safeguard and promote the welfare of vulnerable adults, children and young people in all relevant areas of their work. This will include timely attendance at relevant training events and compliance with the Practices Policies and Procedures and Bournemouth, Dorset and Poole Inter-Agency Safeguarding Procedures.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Job description Job responsibilities About UsAt the Blandford Group Practice we are passionate about making a difference to our patients health and wellbeing. We pride ourselves on being a friendly and welcoming team. We deliver NHS services from three surgeries across Blandford and employ a variety of non-clinical staff and health professionals such as GP's, Nurses, Physios, Mental Health Practitioner, Pharmacists and Paramedics. We are part of the NHS Pension Scheme.Job SummaryReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephoneJob ResponsibilitiesAdministration To have a thorough knowledge of all Practice procedures. Supporting with cancelling and moving appointments To work in accordance with written protocols Collecting/filing paper notes as required/requested Photocopy as requested Issue bills, collect monies and give receipts for non-NHS fees. Distribute patient communications via the front desk as and when needed. Liaise with other team members across the Practice to provide the best service for patients. Deal with clinician requests for follow up appointments with patientsReception Welcome and check in patients for their booked appointments. Be able to cover all reception positions as necessary to include the front desk, online triage, phones, and admin tasks.Appointments Process appointment requests for on the day and future appointments from patients by telephone, online triage, and in person. Deal with visits requestsComputer Thorough knowledge of Outlook, SystmOne, and any other system used by the Practice relevant to the job role.Telephone Have working knowledge of the telephone system, telephone groups, and voicemails. Work within recommended targets provided by Patient Services Team Manager. Other Tasks Ensure building security have thorough knowledge of doors/windows/alarm. Keep reception area clean and tidy. Any other tasks allocated by managers Complete opening and closing checks as required. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identifiedVulnerable Adults, Children & Young PeopleAll members of staff have a duty to safeguard and promote the welfare of vulnerable adults, children and young people in all relevant areas of their work. This will include timely attendance at relevant training events and compliance with the Practices Policies and Procedures and Bournemouth, Dorset and Poole Inter-Agency Safeguarding Procedures.Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional Development:The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordinglyContribution to the Implementation of Services:The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Evidence of supporting patients or customers face to face or via telephone
• Good level of written and verbal communication

Desirable

• Experience of customer care and helping patients or customers
• Evidence of qualifications in respect of using Microsoft Office / PC Skills

Experience

Essential

• Experience of working in a public reception environment
• Experience of telephone switchboard operation
• Experience of dealing with the public/patients

Desirable

• Experience of SystmOne clinical system

Skills and Knowledge

Essential

• Excellent keyboard and computer skills
• Excellent communication skills
• Driving licence and access to a car

Person Specification Qualifications Essential Evidence of supporting patients or customers face to face or via telephone Good level of written and verbal communication Desirable Experience of customer care and helping patients or customers Evidence of qualifications in respect of using Microsoft Office / PC Skills Experience Essential Experience of working in a public reception environment Experience of telephone switchboard operation Experience of dealing with the public/patients Desirable Experience of SystmOne clinical system Skills and Knowledge Essential Excellent keyboard and computer skills Excellent communication skills Driving licence and access to a car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blandford Group Practice

Address

Whitecliff Surgery

White Cliff Mill Street

Blandford Forum

Dorset

DT117BH

United Kingdom

Employer's website

https://www.theblandfordgrouppractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Blandford Group Practice

Address

Whitecliff Surgery

White Cliff Mill Street

Blandford Forum

Dorset

DT117BH

United Kingdom

Employer's website

https://www.theblandfordgrouppractice.co.uk/ (Opens in a new tab)

Job summary

At West Suffolk Hospital NHS Foundation Trust, we are looking to expand Our Critical Care nursing workforce.

Critical Care Services within the West Suffolk Hospital care for approximately 600 patients every year. We currently run a 9 bedded unit, but following recent refurbishment, now have the ability to provide up to 14 bed capacity with 6 isolation side rooms. We provide care to a mix of Level 3, Level 2 and Level 1 patients requiring varying degrees of support due to critical Illness

All successful candidates will benefit from an orientation and induction programme supported by our dedicated Critical Care Educators. Staff follow an education pathway which is competency based using the Critical Care National Competency Framework. You will have access to expert clinical mentors and higher education programmes such as the Critical Care Course at degree or master's level.

You will work within a Clinical Specialist team and contribute to activities and projects with the of goal of professional and practice development. You must have an understanding of the current health agenda and national guidance which informs critical care practice.

Supporting our staff is at the heart of what we do within Critical Care at West Suffolk, we have a well embedded relationship with the Trust Wellbeing Support Team, as well as registered Professional Nurse Advocates, an initiative which is expanding throughout the trust at present.

Main duties of the job

• To provide effective, high quality, individualised nursing care to critically ill adult patients and their relative/carers, through working as an accountable practitioner and effective member of the multi-disciplinary team.
• To work within the Trust, divisional, Critical Care Services (CCS) and professional guidelines
• To contribute to continuing development of clinical practice through participation in a clinical specialist nursing team
• Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action/escalation.
• Recognising and responding to, and managing emergency situations
• Checking and utilising specialist equipment such as monitors and ventilators
• Display excellent analytical ability and sound decision making in changing clinical situations.

Recognising limitations and escalating concerns

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per annum, pro rota

Contract

Permanent

Working pattern

Full-time

Reference number

179-8302783-S

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see job description for full details.

• Responsible for the assessment of care needs and the development of programmes of care and/or the implementation and evaluation of these programmes.
• Expected to carry out all relevant forms of care under appropriate supervision.
• Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action.
• Recognising, responding to, and managing emergency situations.
• Checking and using specialised equipment such as ventilators and monitors
• Recognising limitations and escalating concerns
• May be required to demonstrate procedures to and supervise qualified and unqualified staff.
• Assist shift co-ordinator as appropriate.

Job description Job responsibilities Please see job description for full details. Responsible for the assessment of care needs and the development of programmes of care and/or the implementation and evaluation of these programmes. Expected to carry out all relevant forms of care under appropriate supervision. Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action. Recognising, responding to, and managing emergency situations. Checking and using specialised equipment such as ventilators and monitors Recognising limitations and escalating concerns May be required to demonstrate procedures to and supervise qualified and unqualified staff. Assist shift co-ordinator as appropriate.

Person Specification

Education and qualifications

Essential

• oCurrent NMC Registration
• oEvidence of ongoing Professional Development
• oUtilised reflective practise

Desirable

• oNursing degree or equivalent

Experience and knowledge

Essential

• oInsight into Critical Care Nursing.
• oUnderstanding of the Band 5 role

Desirable

• oPrevious Critical care experience

Skills and Abilities

Essential

• oWillingness to learn and participate in self-directed study
• oOrganised
• oGood communication skills
• oIV medication competence
• oAble to prioritise care
• oAble to work under pressure
• oGood time management skills

Personal Qualities

Essential

• oGood timekeeping
• oIdentifies role within the multi-professional team
• oGood team player
• oPatient, conscientious and caring
• oAble to cope with change
• oTrustworthy
• oFlexible approach to working hours and duties

Person Specification Education and qualifications Essential oCurrent NMC Registration oEvidence of ongoing Professional Development oUtilised reflective practise Desirable oNursing degree or equivalent Experience and knowledge Essential oInsight into Critical Care Nursing. oUnderstanding of the Band 5 role Desirable oPrevious Critical care experience Skills and Abilities Essential oWillingness to learn and participate in self-directed study oOrganised oGood communication skills oIV medication competence oAble to prioritise care oAble to work under pressure oGood time management skills Personal Qualities Essential oGood timekeeping oIdentifies role within the multi-professional team oGood team player oPatient, conscientious and caring oAble to cope with change oTrustworthy oFlexible approach to working hours and duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Were Recruiting: Reception Operations Lead

The Deepings Practice | Market Deeping and Glinton

Hours: 37 hours per weekLocation: Primarily Market Deeping, with cover at Glinton Branch Surgery as requiredReports to: Practice Manager and Partners

Are you an experienced, organised and people-focused leader looking for your next challenge?

The Deepings Practice is looking for a proactive and motivated Reception Operations Lead to lead our reception service and Rota Team across our two practice sites.

We are a large, busy GP practice caring for over 22,000 patients. We are committed to providing a high-quality, accessible and patient-centred service, and we are looking for someone who can help us deliver this consistently while supporting our staff to work effectively as a team.

This is an important leadership role for someone who enjoys managing day-to-day operations, developing colleagues, solving problems and finding practical ways to improve services.

Main duties of the job

Job Overview

You will have overall operational responsibility for the reception service, working closely with our two Reception Shift Leads, the Rota Team, the Practice Manager, partners and clinical colleagues.

Your responsibilities:

• Leading reception operations across Market Deeping and Glinton, ensuring appropriate staffing, effective workflows and consistent service standards.
• Managing and supporting staff, including setting expectations, providing feedback, conducting appraisals, identifying training needs and addressing performance concerns.
• Overseeing staffing and rotas, including reception staffing arrangements, annual leave coordination and ensuring adequate cover during periods of absence.
• Leading the Rota Team, ensuring clinical rotas are completed accurately and on time, Omni Rota is updated daily and appointment books are loaded onto SystmOne within agreed deadlines.
• Maintaining high standards of patient service, supporting colleagues with difficult enquiries, resolving operational issues and helping manage complaints appropriately.
• Ensuring policies and procedures are followed, with particular attention to confidentiality, information governance, patient safety and consistent working practices.
• Driving improvements, identifying operational pressures, monitoring performance and implementing agreed changes to improve efficiency and patient experience.

You will also provide practical support to the reception team when required to maintain safe and effective service delivery.

About us

Why join The Deepings Practice?

This is an opportunity to develop your leadership skills and make a real difference to the daily experience of patients and colleagues.

You will be part of a supportive team, working closely with the Reception Shift Leads to help deliver a reliable, welcoming and efficient service across our practice sites.

If you enjoy helping others, solving problems and taking pride in getting things right, this could be the next step for you.

How to apply

If you are ready to take on a new challenge and believe you have the skills we are looking for, we would love to hear from you.

To apply: Please submit your CV and a supporting statement explaining your relevant experience and why you would be suitable for the role.

The Deepings Practice is committed to equality, diversity and inclusion and welcomes applications from candidates with the skills and experience to fulfil the role.

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£30,868.06 to £32,797.32 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A2501-26-0009

Job locations

Godsey Lane

Market Deeping

Peterborough

PE6 8DD

United Kingdom

Job description

Job responsibilities

The Reception Operations Lead is responsible for the effective day-to-day operation and continuous improvement of the practice reception service across Market Deeping and Glinton. The post-holder provides clear operational leadership, sets expectations and standards, supports the Reception Shift Leads, and ensures that reception services are safe, accessible, organised, patient-centred and responsive to practice requirements.

To lead and manage the Rota Team, ensuring the effective day-to-day. This includes overseeing the preparation, completion and accuracy of all clinical rotas, ensuring appointment books are updated on SystmOne within agreed timescales. The Reception Operations Lead will allocate workloads, provide staff supervision and support, monitor performance and maintain appropriate cover, ensuring that work is completed accurately, efficiently and in accordance with practice policies and deadlines.

The role has overall operational responsibility for reception workflows, staffing deployment, service standards, training, communication, escalation and performance monitoring. The Reception Operations Lead works closely with the Practice Manager, partners, clinical teams and administrative colleagues to implement agreed practice policies and priorities. The Reception Operations lead is expected to lead consistently and professionally, make decisions within delegated authority, and escalate clinical, staffing, safety, conduct or resource issues that fall outside that authority.See full job description

Job description Job responsibilities The Reception Operations Lead is responsible for the effective day-to-day operation and continuous improvement of the practice reception service across Market Deeping and Glinton. The post-holder provides clear operational leadership, sets expectations and standards, supports the Reception Shift Leads, and ensures that reception services are safe, accessible, organised, patient-centred and responsive to practice requirements. To lead and manage the Rota Team, ensuring the effective day-to-day. This includes overseeing the preparation, completion and accuracy of all clinical rotas, ensuring appointment books are updated on SystmOne within agreed timescales. The Reception Operations Lead will allocate workloads, provide staff supervision and support, monitor performance and maintain appropriate cover, ensuring that work is completed accurately, efficiently and in accordance with practice policies and deadlines. The role has overall operational responsibility for reception workflows, staffing deployment, service standards, training, communication, escalation and performance monitoring. The Reception Operations Lead works closely with the Practice Manager, partners, clinical teams and administrative colleagues to implement agreed practice policies and priorities. The Reception Operations lead is expected to lead consistently and professionally, make decisions within delegated authority, and escalate clinical, staffing, safety, conduct or resource issues that fall outside that authority.See full job description

Person Specification

Qualifications

Essential

• Essential
• Educated to GCSE level or equivalent, including English and Maths, or able to demonstrate equivalent literacy and numeracy skills.
• Demonstrable experience in a supervisory, team leader or operational role.
• Experience of staff management, including supporting performance, resolving workplace issues and managing day-to-day staffing requirements.
• Strong IT skills and the ability to use systems for staff rotas, scheduling, record keeping and reporting.

Desirable

• Management or leadership qualification.
• Previous experience working in general practice, primary care or another healthcare setting.
• Experience of workforce planning, rota management and coordinating staffing across multiple sites.
• Knowledge of NHS primary care processes and patient confidentiality requirements.

Experience

Essential

• You will have proven supervisory or team leadership experience, excellent organisational and communication skills, and the ability to manage staffing, rotas and operational issues across two sites.

Desirable

• Experience in general practice or healthcare would be an advantage, as would a relevant management qualification.

Person Specification Qualifications Essential Essential Educated to GCSE level or equivalent, including English and Maths, or able to demonstrate equivalent literacy and numeracy skills. Demonstrable experience in a supervisory, team leader or operational role. Experience of staff management, including supporting performance, resolving workplace issues and managing day-to-day staffing requirements. Strong IT skills and the ability to use systems for staff rotas, scheduling, record keeping and reporting. Desirable Management or leadership qualification. Previous experience working in general practice, primary care or another healthcare setting. Experience of workforce planning, rota management and coordinating staffing across multiple sites. Knowledge of NHS primary care processes and patient confidentiality requirements. Experience Essential You will have proven supervisory or team leadership experience, excellent organisational and communication skills, and the ability to manage staffing, rotas and operational issues across two sites. Desirable Experience in general practice or healthcare would be an advantage, as would a relevant management qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Deepings Practice

Address

Godsey Lane

Market Deeping

Peterborough

PE6 8DD

United Kingdom

Employer's website

https://www.deepingspractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Deepings Practice

Address

Godsey Lane

Market Deeping

Peterborough

PE6 8DD

United Kingdom

Employer's website

https://www.deepingspractice.co.uk/ (Opens in a new tab)