Job summary

Health Care Assistant

We are a busy, friendly, growing GMS practice in Moulton (near Spalding). We have a multi skilled team with a wealth of experience and are looking for a caring, enthusiastic and reliable Healthcare Assistant to join our friendly multidisciplinary team. This is an excellent opportunity for someone who enjoys working with people and wants to make a positive difference to patient care in a busy GP practice. Working under the direction of our nursing and clinical team, you will deliver safe, effective and compassionate care within your level of competence. The successful candidate will have excellent communication and organisational skills, a professional manner and a commitment to confidentiality and high standards of patient care.

Main duties of the job

Clinical Duties

• Undertake wound care management, including:
• Support the management of patients with hypertension by:
• Undertake basic asthma reviews within agreed protocols, including:
• Undertake routine clinical observations including:
• Assist with health promotion activities and patient education as directed by clinicians.
• Support nursing and GP clinics by:

About us

Moulton Medical Centre is a friendly, progressive and well-established rural dispensing practice in South Lincolnshire, situated approximately 5 miles from Spalding, 17 miles from Bourne and 20 miles from Peterborough. The area offers excellent road links, highly regarded schools and a great quality of life.

We are proud to provide high-quality, patient-centred care to a stable practice population of approximately 5,600 patients and have developed a strong reputation for teamwork, innovation and supporting our staff.

Our experienced and supportive multidisciplinary team comprises:

• Two GP Partners and one Salaried GP
• Clinical Pharmacist
• Paramedic
• Practice Nurses, including clinicians with specialist interests in Asthma, COPD and Diabetes
• Through our Primary Care Network, we also work closely with First Contact Physiotherapists, Social Prescribers and Health and Wellbeing Coaches, ensuring patients are seen by the most appropriate healthcare professional.

Practice Highlights

• GMS practice using the SystmOne clinical system
• Established Total Triage model, supporting safe and effective workload management
• High QOF achievement and delivery of a broad range of enhanced services
• Dispensing practice serving approximately 95% of our patient population
• In-house Minor Surgery and LARC clinics
• Rated 'Good' by the CQC
• Active involvement with our ICB, Primary Care Network, Patient Participation Group and the wider community

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A2824-26-0005

Job locations

High Street

Moulton

Spalding

Lincolnshire

PE12 6QB

United Kingdom

Job description

Job responsibilities

Main Duties and Responsibilities

Clinical Duties

• Undertake wound care management, including:
• Support the management of patients with hypertension by:
• Undertake basic asthma reviews within agreed protocols, including:
• Undertake routine clinical observations including:
• Assist with health promotion activities and patient education as directed by clinicians.
• Support nursing and GP clinics by:

Administrative and Organisational Duties

• Accurately document clinical activity within the electronic patient record system.
• Maintain stock levels of clinical supplies and dressings.
• Assist with ordering and storage of clinical consumables.
• Ensure clinical rooms are stocked, clean, and prepared for use.
• Adhere to practice policies, procedures, and infection prevention and control standards.

General Responsibilities

• Work within the boundaries of competence and seek support when required.
• Maintain patient confidentiality and comply with data protection regulations.
• Participate in mandatory training and continuing professional development.
• Contribute to quality improvement initiatives within the practice.
• Attend team meetings and training sessions as required.

Person Specification

Essential Criteria

Qualifications

• NVQ Level 2 or Level 3 in Health and Social Care (or equivalent).
• Evidence of relevant healthcare assistant training.

Experience

• Previous experience working as a Healthcare Assistant in a GP practice, community setting, outpatient service, or similar healthcare environment.
• Experience of wound care and dressing management.
• Experience undertaking clinical observations, including blood pressure measurement.
• Experience supporting long-term condition monitoring.
• Experience working directly with patients in a healthcare setting.

Knowledge and Skills

• Understanding of infection prevention and control principles.
• Knowledge of safeguarding responsibilities.
• Ability to maintain accurate clinical records.
• Competent in measuring and recording physiological observations.
• Basic understanding of asthma management and inhaler technique.
• Good communication and interpersonal skills.
• Ability to work independently within agreed protocols.
• Ability to prioritise workload and manage time effectively.
• Basic IT skills and experience using electronic patient record systems.

Personal Attributes

• Caring, professional, and patient-focused approach.
• Reliable and organised.
• Flexible and adaptable.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to confidentiality and professional standards.

Desirable Criteria

• Previous experience working within General Practice.
• Experience supporting hypertension reviews.
• Experience supporting asthma reviews.
• Experience in suture or clip removal.
• Knowledge of primary care pathways and services.
• Experience using SystmOne or similar clinical systems.

Working Conditions

The post holder will work within a busy General Practice. The role requires direct patient contact and adherence to infection prevention and control procedures at all times.

Job description Job responsibilities Main Duties and ResponsibilitiesClinical Duties Undertake wound care management, including: Dressing changes. Basic wound assessment and monitoring. Removal of simple sutures and clips where appropriately trained and competent. Escalation of concerns regarding wound healing, infection, or deterioration. Support the management of patients with hypertension by: Measuring and recording blood pressure accurately. Providing lifestyle advice in accordance with practice protocols. Identifying and escalating abnormal readings to the appropriate clinician. Undertake basic asthma reviews within agreed protocols, including: Recording symptoms and asthma control questionnaires. Assessing inhaler technique. Recording peak flow measurements where indicated. Providing self-management and lifestyle advice. Escalating concerns or poorly controlled asthma to the Practice Nurse or GP. Undertake routine clinical observations including: Blood pressure. Height and weight measurements. BMI calculation. Pulse rate. Oxygen saturation. Temperature. Diabetic Foot checks Assist with health promotion activities and patient education as directed by clinicians. Support nursing and GP clinics by: Preparing consulting rooms. Chaperoning patients when required. Assisting with minor procedures. Ensuring equipment is available, clean, and functioning correctly. Administrative and Organisational Duties Accurately document clinical activity within the electronic patient record system. Maintain stock levels of clinical supplies and dressings. Assist with ordering and storage of clinical consumables. Ensure clinical rooms are stocked, clean, and prepared for use. Adhere to practice policies, procedures, and infection prevention and control standards. General Responsibilities Work within the boundaries of competence and seek support when required. Maintain patient confidentiality and comply with data protection regulations. Participate in mandatory training and continuing professional development. Contribute to quality improvement initiatives within the practice. Attend team meetings and training sessions as required. Person SpecificationEssential CriteriaQualifications NVQ Level 2 or Level 3 in Health and Social Care (or equivalent). Evidence of relevant healthcare assistant training. Experience Previous experience working as a Healthcare Assistant in a GP practice, community setting, outpatient service, or similar healthcare environment. Experience of wound care and dressing management. Experience undertaking clinical observations, including blood pressure measurement. Experience supporting long-term condition monitoring. Experience working directly with patients in a healthcare setting. Knowledge and Skills Understanding of infection prevention and control principles. Knowledge of safeguarding responsibilities. Ability to maintain accurate clinical records. Competent in measuring and recording physiological observations. Basic understanding of asthma management and inhaler technique. Good communication and interpersonal skills. Ability to work independently within agreed protocols. Ability to prioritise workload and manage time effectively. Basic IT skills and experience using electronic patient record systems. Personal Attributes Caring, professional, and patient-focused approach. Reliable and organised. Flexible and adaptable. Ability to work effectively as part of a multidisciplinary team. Commitment to confidentiality and professional standards. Desirable Criteria Previous experience working within General Practice. Experience supporting hypertension reviews. Experience supporting asthma reviews. Experience in suture or clip removal. Knowledge of primary care pathways and services. Experience using SystmOne or similar clinical systems. Working Conditions The post holder will work within a busy General Practice. The role requires direct patient contact and adherence to infection prevention and control procedures at all times.

Person Specification

Qualifications

Essential

• Care Certificate or equivalent qualification.
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

• Experience working within a healthcare setting.

Desirable

• Previous experience working in General Practice or Primary Care.
• Experience undertaking ECGs.
• Experience carrying out NHS Health Checks.
• Knowledge of chronic disease management.
• Experience using Systmone
• Awareness of CQC standards and infection prevention and control procedures.

Person Specification Qualifications Essential Care Certificate or equivalent qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Experience Essential Experience working within a healthcare setting. Desirable Previous experience working in General Practice or Primary Care. Experience undertaking ECGs. Experience carrying out NHS Health Checks. Knowledge of chronic disease management. Experience using Systmone Awareness of CQC standards and infection prevention and control procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moulton Medical Centre

Address

High Street

Moulton

Spalding

Lincolnshire

PE12 6QB

United Kingdom

Employer's website

https://www.moultonmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Moulton Medical Centre

Address

High Street

Moulton

Spalding

Lincolnshire

PE12 6QB

United Kingdom

Employer's website

https://www.moultonmedicalcentre.nhs.uk/ (Opens in a new tab)

Job summary

We are a friendly, ambitious and highly supportive Speech and Language Therapy team providing specialist services across acute medicine and surgery, critical care and respiratory pathways at London North West University Healthcare NHS Trust.

This is an exciting opportunity to join a team that is passionate about clinical excellence, innovation and professional development. You will be supported by experienced clinicians committed to helping you achieve your career goals in the inpatient setting.

What makes us different?

We have robust access to a wide range of specialist dysphagia assessment and rehabilitation approaches, including Videofluoroscopy, FEES, Cough Reflex Testing, Phagenyx, EMST and other evidence-based rehabilitation interventions. There are opportunities to learn from and collaborate with specialist colleagues across SLT Head & Neck Cancer, Voice, Spinal and Outpatient Services, providing a rich and varied clinical experience.

We have a strong culture of supervision, mentorship and peer support, with regular opportunities for joint working and shared learning as well as support to pursue quality improvement, research, and leadership opportunities.

Main duties of the job

The post holder will work as a Specialist Speech and Language Therapist within the adult acute and stroke inpatient services at Northwick Park Hospital. The post is rotational with approximately 8 months within each team. They will independently assess, diagnose and manage adults with complex acquired communication and swallowing disorders, including patients with acute medical, neurological and critical care needs, with access to senior clinical support for highly complex presentations. The role includes caseload prioritisation, multidisciplinary working, discharge planning, supervision and support of junior staff and students, training, audit, service improvement and contribution to safe, effective and evidence-based care.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£45,953 to £54,254 a year Inclusive of HCAS pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-1064SM

Job locations

Adult SLT, Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification

Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification

Person Specification

Education and Qualifications

Essential

• oDegree or postgraduate qualification in Speech and Language Therapy recognised by the Royal College of Speech and Language Therapists.
• oCurrent registration with the Health and Care Professions Council.
• oPostgraduate training or supervised competency development in FEES and/or videflouroscopy.

Desirable

• oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services.

Knowledge and experience

Essential

• oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services.
• oExperience of independently managing and prioritizing a clinical caseload.
• oExperience assessing and managing complex dysphagia and acquired communication disorders.
• oExperience working collaboratively with patients carers and multidisciplinary teams.
• oExperience producing clear clinical records and reports and contributing to discharge planning
• oExperience supporting less experienced staff students or colleagues through teaching supervision or coaching.
• oKnowledge of evidence-based assessments and interventions relevant to acute and stroke populations.
• oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC.

Desirable

• oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC

Skills, abilities and attributes

Essential

• oExcellent spoken and written communication skills.
• oAdvanced observation listening analytical clinical reasoning and problem-solving skills.
• oAbility to communicate complex or sensitive information and manage disagreement professionally.
• oAbility to work independently within professional boundaries and seek support appropriately.
• oAbility to prioritise safely in a busy and unpredictable inpatient environment
• oAbility to teach supervise and give constructive feedback
• oAbility to use digital clinical systems and maintain accurate records and activity data.
• oCommitment to inclusive person-centered and culturally responsive practice
• oAbility to work flexibly across the service in response to clinical need

Desirable

• oCompetence in FEES and/or videofluoroscopy relevant to local service requirements.

HEART values

Essential

• Demonstrate commitment to Trust HEART values

Person Specification Education and Qualifications Essential oDegree or postgraduate qualification in Speech and Language Therapy recognised by the Royal College of Speech and Language Therapists. oCurrent registration with the Health and Care Professions Council. oPostgraduate training or supervised competency development in FEES and/or videflouroscopy. Desirable oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services. Knowledge and experience Essential oRelevant post-registration experience working with adults with acquired swallowing and communication disorders in acute, stroke or neurological services. oExperience of independently managing and prioritizing a clinical caseload. oExperience assessing and managing complex dysphagia and acquired communication disorders. oExperience working collaboratively with patients carers and multidisciplinary teams. oExperience producing clear clinical records and reports and contributing to discharge planning oExperience supporting less experienced staff students or colleagues through teaching supervision or coaching. oKnowledge of evidence-based assessments and interventions relevant to acute and stroke populations. oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC. Desirable oExperience in critical care tracheostomy management instrumental swallowing assessment or AAC Skills, abilities and attributes Essential oExcellent spoken and written communication skills. oAdvanced observation listening analytical clinical reasoning and problem-solving skills. oAbility to communicate complex or sensitive information and manage disagreement professionally. oAbility to work independently within professional boundaries and seek support appropriately. oAbility to prioritise safely in a busy and unpredictable inpatient environment oAbility to teach supervise and give constructive feedback oAbility to use digital clinical systems and maintain accurate records and activity data. oCommitment to inclusive person-centered and culturally responsive practice oAbility to work flexibly across the service in response to clinical need Desirable oCompetence in FEES and/or videofluoroscopy relevant to local service requirements. HEART values Essential Demonstrate commitment to Trust HEART values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Adult SLT, Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Adult SLT, Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job summary

We have a vacancy for a Patient Services Assistant to join our friendly and supportive team. We are based in the beautiful market town of Blandford Forum, a short drive from Wimborne, Poole, Dorchester and Bournemouth.

As a Patient Services Assistant you would be expected to deal with inquiries from patients via telephone, email and online requests. If you don't have a health background don't worry, we will provide a tailored training program. The role is based across our three sites, so you must be able to drive and have access to a car.

We are ideally looking for someone who is willing to work 31 hours with the following work pattern: Monday 8am-7pm, Tuesday 2pm-7pm, Thursday 1pm-7pm and Friday 8am to 7pm. Interviews will be held on 10th July.

Please note, we are unable to offer sponsorship for this role and proof of Right to Work will be required upon successful appointment. Previous applicants need not apply.

Main duties of the job

• To take telephone and online requests from patients and accurately record all essential information on the clinical system
• To answer/make telephone calls in a professional manner, ensuring important/appropriate information is documented and redirected accordingly and to accurately take messages
• To provide accurate and up to date information to answer the enquiries of patients and visitors, where necessary seeking the advice of others, and responding to and/or redirecting all patient and visitor requests accordingly
• To accurately maintain and update appointment systems, booking in patients and visitors
• To ensure Reception, waiting areas, notice boards and clinical rooms are maintained in a clean and tidy state
• Register new patients and process patient data on the computer and in medical records.
• Receive, assist and signpost patients to the appropriate service or healthcare professional.
• Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

At The Blandford Group Practice, we continually strive to create a workplace culture that parallels our core values focusing on ethical attitude, open communication, and strategic & continuous self-development. We are an inclusive and diverse workplace that empowers our team to work collaboratively to complete their best work for the benefit of the local community.

Our Practice was rated as 'Outstanding' by CQC in late 2025.

What can we offer?

• 5 weeks pro rated annual leave plus Bank Holidays
• Enrolment into the NHS Pension
• Enhanced sick leave once passed probation
• Eyecare Vouchers
• Free parking at all sites
• Annual pay review

If youre keen to make difference to the lives of others and want to join a dedicated and friendly NHS team that offers NHS terms and conditions and pension scheme, wed love to hear from you!

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time, Compressed hours

Reference number

A0087-26-0014

Job locations

Whitecliff Surgery

White Cliff Mill Street

Blandford Forum

Dorset

DT117BH

United Kingdom

Child Okeford Surgery

Upper Street

Child Okeford

Dorset

DT11 8EF

United Kingdom

Eagle House Surgery

Eagle House

White Cliff Mill Street

BLANDFORD FORUM

Dorset

DT11 7DQ

United Kingdom

Job description

Job responsibilities

About Us

At the Blandford Group Practice we are passionate about making a difference to our patients health and wellbeing. We pride ourselves on being a friendly and welcoming team. We deliver NHS services from three surgeries across Blandford and employ a variety of non-clinical staff and health professionals such as GP's, Nurses, Physios, Mental Health Practitioner, Pharmacists and Paramedics. We are part of the NHS Pension Scheme.

Job Summary

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities

Administration

To have a thorough knowledge of all Practice procedures.

Supporting with cancelling and moving appointments

To work in accordance with written protocols

Collecting/filing paper notes as required/requested

Photocopy as requested

Issue bills, collect monies and give receipts for non-NHS fees.

Distribute patient communications via the front desk as and when needed.

Liaise with other team members across the Practice to provide the best service for patients.

Deal with clinician requests for follow up appointments with patients

Reception

Welcome and check in patients for their booked appointments.

Be able to cover all reception positions as necessary to include the front desk, online triage, phones, and admin tasks.

Appointments

Process appointment requests for on the day and future appointments from patients by telephone, online triage, and in person.

Deal with visits requests

Computer

Thorough knowledge of Outlook, SystmOne, and any other system used by the Practice relevant to the job role.

Telephone

Have working knowledge of the telephone system, telephone groups, and voicemails.

Work within recommended targets provided by Patient Services Team Manager.

Other Tasks

Ensure building security have thorough knowledge of doors/windows/alarm.

Keep reception area clean and tidy.

Any other tasks allocated by managers

Complete opening and closing checks as required.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Vulnerable Adults, Children & Young People

All members of staff have a duty to safeguard and promote the welfare of vulnerable adults, children and young people in all relevant areas of their work. This will include timely attendance at relevant training events and compliance with the Practices Policies and Procedures and Bournemouth, Dorset and Poole Inter-Agency Safeguarding Procedures.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Job description Job responsibilities About UsAt the Blandford Group Practice we are passionate about making a difference to our patients health and wellbeing. We pride ourselves on being a friendly and welcoming team. We deliver NHS services from three surgeries across Blandford and employ a variety of non-clinical staff and health professionals such as GP's, Nurses, Physios, Mental Health Practitioner, Pharmacists and Paramedics. We are part of the NHS Pension Scheme.Job SummaryReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephoneJob ResponsibilitiesAdministration To have a thorough knowledge of all Practice procedures. Supporting with cancelling and moving appointments To work in accordance with written protocols Collecting/filing paper notes as required/requested Photocopy as requested Issue bills, collect monies and give receipts for non-NHS fees. Distribute patient communications via the front desk as and when needed. Liaise with other team members across the Practice to provide the best service for patients. Deal with clinician requests for follow up appointments with patientsReception Welcome and check in patients for their booked appointments. Be able to cover all reception positions as necessary to include the front desk, online triage, phones, and admin tasks.Appointments Process appointment requests for on the day and future appointments from patients by telephone, online triage, and in person. Deal with visits requestsComputer Thorough knowledge of Outlook, SystmOne, and any other system used by the Practice relevant to the job role.Telephone Have working knowledge of the telephone system, telephone groups, and voicemails. Work within recommended targets provided by Patient Services Team Manager. Other Tasks Ensure building security have thorough knowledge of doors/windows/alarm. Keep reception area clean and tidy. Any other tasks allocated by managers Complete opening and closing checks as required. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identifiedVulnerable Adults, Children & Young PeopleAll members of staff have a duty to safeguard and promote the welfare of vulnerable adults, children and young people in all relevant areas of their work. This will include timely attendance at relevant training events and compliance with the Practices Policies and Procedures and Bournemouth, Dorset and Poole Inter-Agency Safeguarding Procedures.Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional Development:The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordinglyContribution to the Implementation of Services:The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Evidence of supporting patients or customers face to face or via telephone
• Good level of written and verbal communication

Desirable

• Experience of customer care and helping patients or customers
• Evidence of qualifications in respect of using Microsoft Office / PC Skills

Experience

Essential

• Experience of working in a public reception environment
• Experience of telephone switchboard operation
• Experience of dealing with the public/patients

Desirable

• Experience of SystmOne clinical system

Skills and Knowledge

Essential

• Excellent keyboard and computer skills
• Excellent communication skills
• Driving licence and access to a car

Person Specification Qualifications Essential Evidence of supporting patients or customers face to face or via telephone Good level of written and verbal communication Desirable Experience of customer care and helping patients or customers Evidence of qualifications in respect of using Microsoft Office / PC Skills Experience Essential Experience of working in a public reception environment Experience of telephone switchboard operation Experience of dealing with the public/patients Desirable Experience of SystmOne clinical system Skills and Knowledge Essential Excellent keyboard and computer skills Excellent communication skills Driving licence and access to a car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blandford Group Practice

Address

Whitecliff Surgery

White Cliff Mill Street

Blandford Forum

Dorset

DT117BH

United Kingdom

Employer's website

https://www.theblandfordgrouppractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Blandford Group Practice

Address

Whitecliff Surgery

White Cliff Mill Street

Blandford Forum

Dorset

DT117BH

United Kingdom

Employer's website

https://www.theblandfordgrouppractice.co.uk/ (Opens in a new tab)

Job summary

At West Suffolk Hospital NHS Foundation Trust, we are looking to expand Our Critical Care nursing workforce.

Critical Care Services within the West Suffolk Hospital care for approximately 600 patients every year. We currently run a 9 bedded unit, but following recent refurbishment, now have the ability to provide up to 14 bed capacity with 6 isolation side rooms. We provide care to a mix of Level 3, Level 2 and Level 1 patients requiring varying degrees of support due to critical Illness

All successful candidates will benefit from an orientation and induction programme supported by our dedicated Critical Care Educators. Staff follow an education pathway which is competency based using the Critical Care National Competency Framework. You will have access to expert clinical mentors and higher education programmes such as the Critical Care Course at degree or master's level.

You will work within a Clinical Specialist team and contribute to activities and projects with the of goal of professional and practice development. You must have an understanding of the current health agenda and national guidance which informs critical care practice.

Supporting our staff is at the heart of what we do within Critical Care at West Suffolk, we have a well embedded relationship with the Trust Wellbeing Support Team, as well as registered Professional Nurse Advocates, an initiative which is expanding throughout the trust at present.

Main duties of the job

• To provide effective, high quality, individualised nursing care to critically ill adult patients and their relative/carers, through working as an accountable practitioner and effective member of the multi-disciplinary team.
• To work within the Trust, divisional, Critical Care Services (CCS) and professional guidelines
• To contribute to continuing development of clinical practice through participation in a clinical specialist nursing team
• Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action/escalation.
• Recognising and responding to, and managing emergency situations
• Checking and utilising specialist equipment such as monitors and ventilators
• Display excellent analytical ability and sound decision making in changing clinical situations.

Recognising limitations and escalating concerns

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per annum, pro rota

Contract

Permanent

Working pattern

Full-time

Reference number

179-8302783-S

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see job description for full details.

• Responsible for the assessment of care needs and the development of programmes of care and/or the implementation and evaluation of these programmes.
• Expected to carry out all relevant forms of care under appropriate supervision.
• Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action.
• Recognising, responding to, and managing emergency situations.
• Checking and using specialised equipment such as ventilators and monitors
• Recognising limitations and escalating concerns
• May be required to demonstrate procedures to and supervise qualified and unqualified staff.
• Assist shift co-ordinator as appropriate.

Job description Job responsibilities Please see job description for full details. Responsible for the assessment of care needs and the development of programmes of care and/or the implementation and evaluation of these programmes. Expected to carry out all relevant forms of care under appropriate supervision. Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action. Recognising, responding to, and managing emergency situations. Checking and using specialised equipment such as ventilators and monitors Recognising limitations and escalating concerns May be required to demonstrate procedures to and supervise qualified and unqualified staff. Assist shift co-ordinator as appropriate.

Person Specification

Education and qualifications

Essential

• oCurrent NMC Registration
• oEvidence of ongoing Professional Development
• oUtilised reflective practise

Desirable

• oNursing degree or equivalent

Experience and knowledge

Essential

• oInsight into Critical Care Nursing.
• oUnderstanding of the Band 5 role

Desirable

• oPrevious Critical care experience

Skills and Abilities

Essential

• oWillingness to learn and participate in self-directed study
• oOrganised
• oGood communication skills
• oIV medication competence
• oAble to prioritise care
• oAble to work under pressure
• oGood time management skills

Personal Qualities

Essential

• oGood timekeeping
• oIdentifies role within the multi-professional team
• oGood team player
• oPatient, conscientious and caring
• oAble to cope with change
• oTrustworthy
• oFlexible approach to working hours and duties

Person Specification Education and qualifications Essential oCurrent NMC Registration oEvidence of ongoing Professional Development oUtilised reflective practise Desirable oNursing degree or equivalent Experience and knowledge Essential oInsight into Critical Care Nursing. oUnderstanding of the Band 5 role Desirable oPrevious Critical care experience Skills and Abilities Essential oWillingness to learn and participate in self-directed study oOrganised oGood communication skills oIV medication competence oAble to prioritise care oAble to work under pressure oGood time management skills Personal Qualities Essential oGood timekeeping oIdentifies role within the multi-professional team oGood team player oPatient, conscientious and caring oAble to cope with change oTrustworthy oFlexible approach to working hours and duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Were Recruiting: Reception Operations Lead

The Deepings Practice | Market Deeping and Glinton

Hours: 37 hours per weekLocation: Primarily Market Deeping, with cover at Glinton Branch Surgery as requiredReports to: Practice Manager and Partners

Are you an experienced, organised and people-focused leader looking for your next challenge?

The Deepings Practice is looking for a proactive and motivated Reception Operations Lead to lead our reception service and Rota Team across our two practice sites.

We are a large, busy GP practice caring for over 22,000 patients. We are committed to providing a high-quality, accessible and patient-centred service, and we are looking for someone who can help us deliver this consistently while supporting our staff to work effectively as a team.

This is an important leadership role for someone who enjoys managing day-to-day operations, developing colleagues, solving problems and finding practical ways to improve services.

Main duties of the job

Job Overview

You will have overall operational responsibility for the reception service, working closely with our two Reception Shift Leads, the Rota Team, the Practice Manager, partners and clinical colleagues.

Your responsibilities:

• Leading reception operations across Market Deeping and Glinton, ensuring appropriate staffing, effective workflows and consistent service standards.
• Managing and supporting staff, including setting expectations, providing feedback, conducting appraisals, identifying training needs and addressing performance concerns.
• Overseeing staffing and rotas, including reception staffing arrangements, annual leave coordination and ensuring adequate cover during periods of absence.
• Leading the Rota Team, ensuring clinical rotas are completed accurately and on time, Omni Rota is updated daily and appointment books are loaded onto SystmOne within agreed deadlines.
• Maintaining high standards of patient service, supporting colleagues with difficult enquiries, resolving operational issues and helping manage complaints appropriately.
• Ensuring policies and procedures are followed, with particular attention to confidentiality, information governance, patient safety and consistent working practices.
• Driving improvements, identifying operational pressures, monitoring performance and implementing agreed changes to improve efficiency and patient experience.

You will also provide practical support to the reception team when required to maintain safe and effective service delivery.

About us

Why join The Deepings Practice?

This is an opportunity to develop your leadership skills and make a real difference to the daily experience of patients and colleagues.

You will be part of a supportive team, working closely with the Reception Shift Leads to help deliver a reliable, welcoming and efficient service across our practice sites.

If you enjoy helping others, solving problems and taking pride in getting things right, this could be the next step for you.

How to apply

If you are ready to take on a new challenge and believe you have the skills we are looking for, we would love to hear from you.

To apply: Please submit your CV and a supporting statement explaining your relevant experience and why you would be suitable for the role.

The Deepings Practice is committed to equality, diversity and inclusion and welcomes applications from candidates with the skills and experience to fulfil the role.

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£30,868.06 to £32,797.32 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A2501-26-0009

Job locations

Godsey Lane

Market Deeping

Peterborough

PE6 8DD

United Kingdom

Job description

Job responsibilities

The Reception Operations Lead is responsible for the effective day-to-day operation and continuous improvement of the practice reception service across Market Deeping and Glinton. The post-holder provides clear operational leadership, sets expectations and standards, supports the Reception Shift Leads, and ensures that reception services are safe, accessible, organised, patient-centred and responsive to practice requirements.

To lead and manage the Rota Team, ensuring the effective day-to-day. This includes overseeing the preparation, completion and accuracy of all clinical rotas, ensuring appointment books are updated on SystmOne within agreed timescales. The Reception Operations Lead will allocate workloads, provide staff supervision and support, monitor performance and maintain appropriate cover, ensuring that work is completed accurately, efficiently and in accordance with practice policies and deadlines.

The role has overall operational responsibility for reception workflows, staffing deployment, service standards, training, communication, escalation and performance monitoring. The Reception Operations Lead works closely with the Practice Manager, partners, clinical teams and administrative colleagues to implement agreed practice policies and priorities. The Reception Operations lead is expected to lead consistently and professionally, make decisions within delegated authority, and escalate clinical, staffing, safety, conduct or resource issues that fall outside that authority.See full job description

Job description Job responsibilities The Reception Operations Lead is responsible for the effective day-to-day operation and continuous improvement of the practice reception service across Market Deeping and Glinton. The post-holder provides clear operational leadership, sets expectations and standards, supports the Reception Shift Leads, and ensures that reception services are safe, accessible, organised, patient-centred and responsive to practice requirements. To lead and manage the Rota Team, ensuring the effective day-to-day. This includes overseeing the preparation, completion and accuracy of all clinical rotas, ensuring appointment books are updated on SystmOne within agreed timescales. The Reception Operations Lead will allocate workloads, provide staff supervision and support, monitor performance and maintain appropriate cover, ensuring that work is completed accurately, efficiently and in accordance with practice policies and deadlines. The role has overall operational responsibility for reception workflows, staffing deployment, service standards, training, communication, escalation and performance monitoring. The Reception Operations Lead works closely with the Practice Manager, partners, clinical teams and administrative colleagues to implement agreed practice policies and priorities. The Reception Operations lead is expected to lead consistently and professionally, make decisions within delegated authority, and escalate clinical, staffing, safety, conduct or resource issues that fall outside that authority.See full job description

Person Specification

Qualifications

Essential

• Essential
• Educated to GCSE level or equivalent, including English and Maths, or able to demonstrate equivalent literacy and numeracy skills.
• Demonstrable experience in a supervisory, team leader or operational role.
• Experience of staff management, including supporting performance, resolving workplace issues and managing day-to-day staffing requirements.
• Strong IT skills and the ability to use systems for staff rotas, scheduling, record keeping and reporting.

Desirable

• Management or leadership qualification.
• Previous experience working in general practice, primary care or another healthcare setting.
• Experience of workforce planning, rota management and coordinating staffing across multiple sites.
• Knowledge of NHS primary care processes and patient confidentiality requirements.

Experience

Essential

• You will have proven supervisory or team leadership experience, excellent organisational and communication skills, and the ability to manage staffing, rotas and operational issues across two sites.

Desirable

• Experience in general practice or healthcare would be an advantage, as would a relevant management qualification.

Person Specification Qualifications Essential Essential Educated to GCSE level or equivalent, including English and Maths, or able to demonstrate equivalent literacy and numeracy skills. Demonstrable experience in a supervisory, team leader or operational role. Experience of staff management, including supporting performance, resolving workplace issues and managing day-to-day staffing requirements. Strong IT skills and the ability to use systems for staff rotas, scheduling, record keeping and reporting. Desirable Management or leadership qualification. Previous experience working in general practice, primary care or another healthcare setting. Experience of workforce planning, rota management and coordinating staffing across multiple sites. Knowledge of NHS primary care processes and patient confidentiality requirements. Experience Essential You will have proven supervisory or team leadership experience, excellent organisational and communication skills, and the ability to manage staffing, rotas and operational issues across two sites. Desirable Experience in general practice or healthcare would be an advantage, as would a relevant management qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Deepings Practice

Address

Godsey Lane

Market Deeping

Peterborough

PE6 8DD

United Kingdom

Employer's website

https://www.deepingspractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Deepings Practice

Address

Godsey Lane

Market Deeping

Peterborough

PE6 8DD

United Kingdom

Employer's website

https://www.deepingspractice.co.uk/ (Opens in a new tab)

Job summary

CT Radiographer Band 6 (Full-Time & Part-Time Opportunities Available) An exciting opportunity has arisen for a Radiographer to join our friendly, hardworking and well-established CT team at TRFT. We are seeking an enthusiastic, patient-focused Radiographer, preferably with CT experience; however, applications for a training post (Band 5) will be considered for the right candidate, with a structured development pathway to Band 6. This role is more than performing CT examinations. As a Band 6 CT Radiographer, you will deliver high-quality imaging whilst maintaining excellent standards of patient care, safety and experience. You will work in a busy acute environment, managing emergency, inpatient and outpatient examinations whilst responding to changing clinical demands. The post requires strong organisational, communication and decision-making skills, with the ability to remain calm in a fast-paced environment. Working closely with radiologists, clinicians and nursing staff, you will support a responsive service across specialties including Trauma, Surgery, Oncology, Stroke and Emergency Care. We operate Siemens Somatom Drive, Somatom AS+ 128-slice and Somatom Go 32 slice CT scanners. TRFT serves the local Rotherham population and surrounding communities. If you're a compassionate and proactive Radiographer with a passion for delivering excellent patient care, we'd love to hear from you. Informal visits are welcomed

Main duties of the job

You will play a key role in the delivery of the CT service by:

Performing a wide range of CT examinations in accordance with departmental protocols and professional standards.

Managing and prioritising your workload to support the delivery of a safe, efficient and responsive service.

Working across both CT sites, including the acute hospital and the Community Diagnostic Centre (CDC) at Badsley Moor Lane.

Working collaboratively with radiologists, clinicians and multidisciplinary teams to support patient diagnosis and treatment

Maintaining accurate patient records and ensuring compliance with departmental, Trust and professional requirements.

Participating in quality assurance, audit and service improvement activities

Supporting the learning and development of students and colleagues where appropriate

Contributing to the provision of a seven-day service, including out-of-hours, weekend and night shift working.

For an informal discussion or to arrange a visit, please contact Dawn Webb - 01709 427652, [email protected]

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

Please note that the Trust does not currently offer Skilled Worker visa sponsorship for this role. Applications are welcomed from candidates who can demonstrate an alternative right to work in the UK.

Job summary

The Hepatology Clinical Nurse Specialist (CNS) will play an integral role in the development of a quality driven service to all patients at/or admitted to THHFT with Liver disease. The CNS has a leadership role within the Trust and is responsible for the development of innovative nursing practice within Hepatology. The post holder is expected to facilitate the development of other nurses to benefit patient care and to be an educational resource to all members of the Trust wide multi-disciplinary MDT regarding practice provision of care. The CNS will help to promote and co-ordinate a seamless pathway of care for patients with liver disease, from diagnosis through to treatment and outpatient management.

The post would be Band 6/7 dependent upon experience. For Band 6 applicants, Band 7 would be applied when the post holder undertakes clinics independently, with supervision.

Main duties of the job

The role will involve independently screening patients for liver fibrosis using Fibroscan (training provided), carrying out comprehensive face to face and telephone assessment of patients and providing health education to patients and their families/ caregivers through supervised, nurse led clinics. The post holder will manage a caseload of a range of patients with liver disease and will be expected to work independently within the remit of their role, education, support and supervision will be provided. The CNS will be required to liaise closely with members of the MDT to progress patient care and maintain safety at all times. High quality IT skills are essential for this role to assist with data collection, audit, analysis and potential opportunity to present data at regional and national meetings.

About us

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

Job summary

GP Opportunity £11.4k per session | 6-month fixed term contract

• Location: Brownsover Medical Centre, Rugby
• Sessions: 6 sessions per week
• Package: Exclusive benefits, access to NHS pension*, education & research opportunities, wellbeing support

At Spirit Primary Care, were not just delivering healthcare were transforming it. With innovation at the heart of everything we do, were reimagining the patient and clinician experience.

Main duties of the job

What were looking for:

• A qualified, motivated GP who thrives on delivering high-quality, patient-focused care
• Someone who values teamwork, innovation, and communication
• A doctor ready to shape the future of primary care with us

This is more than just a GP role its your chance to be part of a practice that values people over process and is committed to revolutionising how care is delivered.

About us

We are proud to take the pressure off the traditional 8am rush, creating a system that works smarter for both patients and clinicians. With collaboration across practices, streamlined triage, and cutting-edge technology, we ensure our GPs can focus on what matters most: quality care.

At Brownsover Medical Centre, you'll be part of a talented, multi-disciplinary team that values innovation, teamwork, and professional growth.

Job summary

Closing Date: 9th November 2026

Shortlisting to take place after closing date: commencing 10th November 2026

Interview expected to take place in the week following shortlisting: commencing 23rd November 2026

An exciting opportunity has become available for a full time Team Co-ordinator working within the Surgery and digestive diseases CSU.

The post holder will be responsible for managing the team that ensures theatre endoscopy lists are covered, booked appropriately and efficiently to achieve national targets for patient treatment. The role will involve working alongside a multidisciplinary team to make sure cancer cases are booked promptly and that routine cases are dealt with within targets times. There will be an emphasis on waiting list management and validation.

The successful candidate will be capable of working under pressure whilst remaining calm, use initiative to solve problems, and be committed to making service improvements.

Experience of working with and knowledge of the Referral to Treatment Access Rules and National Cancer Targets is essential.

Main duties of the job

Responsibility for the management of the team booking Endoscopy waiting lists (encompassing Gastroenterology, General Surgery, Colorectal and Upper Gastroenterology Surgery) department within Bradford Teaching Hospitals Foundation Trust,ensuring the waiting list targets and activity targets in all areas of waiting list management are met for this speciality. The post holder will work closely with the Cancer trackers to ensure cancer patients are treated within the appropriate target time. The post holder will be responsible for the maximisation of Endoscopy sessions lists ensuring cover is available to cover consultant leave and on-call arrangements.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Job share

Reference number

389-26-8390586

Job locations

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6DA

United Kingdom

Job description

Job responsibilities

Please see the attached job description and personal specification for details of the main duties of the role

Job description Job responsibilities Please see the attached job description and personal specification for details of the main duties of the role

Person Specification

Qualifications

Essential

• GCSE English Language & Maths level 4 or above, or Functional Skills Level 2
• RSAIII/OCR Typing/Word Processing, or equivalent qualification or skills
• Evidence of on-going personal development

Desirable

• Level 3 Business Administration Qualification

Experience

Essential

• Previous medical/secretarial/NHS administration experience (ideally 2 years)
• Experience of managing a team to deliver an exceptional customer service
• Ability to demonstrate relevant management and administrative experience in the NHS
• Work with database systems including design and outputs; preferably SystemOne and Cerner.
• Experience of planning and organising work allocation/delegation to team members to deliver a high quality performance within policy and service timescales.
• Minute taking
• Customer service with ability to deal with complaints
• Experience of analysing performance data and for identifying ways in which the service can be improved at a service, team and individual level.
• Experience and/or knowledge of providing guidance to other team members on policies & procedures being executed by the them
• Involvement in the delivery and implementation of service improvements using a range of service improvement and project management techniques.

Skills

Essential

• Good keyboard and computer skills including Microsoft Office Suite
• Able to interpret, analyse and present data in ways that are easy to understand
• Professional with a good telephone manner
• Enthusiastic, self motivated and flexible.
• Ability to work on own initiative and under pressure as well as prioritising, managing/delegating a diverse workload

Desirable

• Work with financial systems (invoicing, setting up payments)

Knowledge

Essential

• Understanding of Information Governance and Confidentiality
• Knowledge of the health-related databases - particularly SystemOne & Cerner including responsibility of processing this highly confidential data for the functioning of services and providing activity reports.

Desirable

• Recruitment and selection of staff
• Performance management and appraisal processes

Person Specification Qualifications Essential GCSE English Language & Maths level 4 or above, or Functional Skills Level 2 RSAIII/OCR Typing/Word Processing, or equivalent qualification or skills Evidence of on-going personal development Desirable Level 3 Business Administration Qualification Experience Essential Previous medical/secretarial/NHS administration experience (ideally 2 years) Experience of managing a team to deliver an exceptional customer service Ability to demonstrate relevant management and administrative experience in the NHS Work with database systems including design and outputs; preferably SystemOne and Cerner. Experience of planning and organising work allocation/delegation to team members to deliver a high quality performance within policy and service timescales. Minute taking Customer service with ability to deal with complaints Experience of analysing performance data and for identifying ways in which the service can be improved at a service, team and individual level. Experience and/or knowledge of providing guidance to other team members on policies & procedures being executed by the them Involvement in the delivery and implementation of service improvements using a range of service improvement and project management techniques. Skills Essential Good keyboard and computer skills including Microsoft Office Suite Able to interpret, analyse and present data in ways that are easy to understand Professional with a good telephone manner Enthusiastic, self motivated and flexible. Ability to work on own initiative and under pressure as well as prioritising, managing/delegating a diverse workload Desirable Work with financial systems (invoicing, setting up payments) Knowledge Essential Understanding of Information Governance and Confidentiality Knowledge of the health-related databases - particularly SystemOne & Cerner including responsibility of processing this highly confidential data for the functioning of services and providing activity reports. Desirable Recruitment and selection of staff Performance management and appraisal processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6DA

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6DA

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Job summary

Medical Receptionist GP Practice

Working days/hours:

Monday - 8am - 13.00pm

Tuesday - 14.00pm - 18.30pm

Thursday - 8.00am - 13.00pm

Friday - 8.00am - 13.00pm

We are looking for a friendly, organised and enthusiastic Medical Receptionist to join our busy GP Practice team.

As the first point of contact for our patients, you will play a vital role in delivering a welcoming, professional and efficient service. Your responsibilities will include managing appointments, handling telephone and face-to-face enquiries, supporting patients with their needs, and carrying out a variety of administrative tasks, including processing clinical correspondence, Docman and eConsult workflows.

We are seeking someone with excellent communication skills, a caring and compassionate approach, and the ability to multitask in a fast-paced environment.

Why join us? You will become part of a supportive and dedicated team where your contribution is valued, and where you can make a real difference to patients and the local community every day.

Main duties of the job

• Provide a friendly, professional and efficient reception service to patients and visitors.
• Manage patient appointments, registrations and general enquiries, both face-to-face and over the telephone.
• Identify and appropriately direct urgent patient requests in accordance with Practice procedures.
• Handle incoming calls, messages and home visit requests, liaising with clinical staff as required.
• Undertake general administrative duties, including processing clinical tasks, correspondence, Docman and eConsult workflows.
• Maintain accurate and up-to-date patient records, including data entry, scanning and filing documentation.
• Process payments for private services and issue receipts where required.
• Maintain patient confidentiality and comply with Practice policies, data protection and safeguarding requirements.
• Support the wider Practice team to ensure the smooth running of daily operations and delivery of high-quality patient care.
• Maintain a clean, tidy and welcoming reception and waiting room environment.

About us

Station Road Surgery is a friendly and well-established GP practice based in West Wickham. We are committed to providing high-quality patient care and pride ourselves on delivering a professional, compassionate, and patient-centred service. Our dedicated team works collaboratively to support the health and wellbeing of our local community.

We are looking for a dynamic, enthusiastic and motivated individual to join our Reception Team to work in our GP Surgery in West Wickham, Bromley. As the first point of contact for patients, you will play a vital role in providing excellent customer service and ensuring the smooth day-to-day running of the practice.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4354-26-0000

Job locations

74 Station Road

West Wickham

Kent

BR4 0PU

United Kingdom

Job description

Job responsibilities

Key Responsibilities1. Reception and Patient Services

• Provide a welcoming, courteous and efficient reception service to patients and visitors.
• Respond to patient enquiries in person and over the telephone, providing accurate information and assistance.
• Book, amend and cancel appointments, including new and follow-up appointments, in accordance with Practice procedures.
• Use effective communication skills and sound judgement to identify patients requiring urgent attention, ensuring they are directed appropriately without disrupting the smooth running of the Practice.
• Explain Practice procedures, registration requirements and services to new and temporary patients, ensuring all necessary documentation is completed.
• Maintain a clean, tidy and welcoming reception and waiting room environment.

2. Telephone and Communication

• Answer incoming telephone calls promptly and professionally, directing enquiries to the appropriate person or department.
• Take accurate messages and ensure they are communicated to the relevant team members in a timely manner.
• Liaise with the Duty Doctor regarding home visit requests, following Practice protocols.
• Communicate effectively and sensitively with patients, carers, healthcare professionals and external organisations.
• Handle confidential and sensitive information with discretion and professionalism.

3. Administrative Duties

• Undertake a range of general administrative duties to support the efficient operation of the Practice.
• Process clinical and administrative tasks accurately and within agreed timescales.
• Manage and action Docman correspondence and workflows, ensuring documents are appropriately processed and allocated.
• Monitor and process eConsult requests in accordance with Practice procedures, escalating clinical concerns to the appropriate team members.
• Enter and update patient information accurately on the clinical computer system.
• Scan and attach incoming correspondence and relevant documentation to the correct patient medical records.
• Support the clinical and administrative teams with other duties as required.

4. Patient Records and Information Management

• Maintain accurate, complete and up-to-date patient records in accordance with Practice policies.
• Retrieve, organise and re-file paper medical records where required, ensuring appropriate filing procedures are followed.
• Ensure patient records and documentation are maintained in good condition and stored securely.
• Handle all patient information in accordance with confidentiality requirements, UK GDPR and Practice information governance policies.

5. Payments and Private Services

• Provide patients with information regarding fees for private and non-NHS services.
• Accept payments, issue receipts and maintain accurate records of transactions in accordance with Practice procedures.

6. Teamwork and General Responsibilities

• Work collaboratively with GPs, nurses, administrative colleagues and the wider Practice team to ensure a high standard of patient service.
• Support colleagues during busy periods and contribute to the effective day-to-day running of the Practice.
• Follow all Practice policies and procedures, including safeguarding, health and safety, infection prevention and control, and confidentiality.
• Attend relevant training, staff meetings and development activities as required.
• Undertake any other reasonable duties appropriate to the role, as directed by the Practice Manager or the Partners.

Job description Job responsibilities Key Responsibilities1. Reception and Patient ServicesProvide a welcoming, courteous and efficient reception service to patients and visitors.Respond to patient enquiries in person and over the telephone, providing accurate information and assistance.Book, amend and cancel appointments, including new and follow-up appointments, in accordance with Practice procedures.Use effective communication skills and sound judgement to identify patients requiring urgent attention, ensuring they are directed appropriately without disrupting the smooth running of the Practice.Explain Practice procedures, registration requirements and services to new and temporary patients, ensuring all necessary documentation is completed.Maintain a clean, tidy and welcoming reception and waiting room environment.2. Telephone and CommunicationAnswer incoming telephone calls promptly and professionally, directing enquiries to the appropriate person or department.Take accurate messages and ensure they are communicated to the relevant team members in a timely manner.Liaise with the Duty Doctor regarding home visit requests, following Practice protocols.Communicate effectively and sensitively with patients, carers, healthcare professionals and external organisations.Handle confidential and sensitive information with discretion and professionalism.3. Administrative DutiesUndertake a range of general administrative duties to support the efficient operation of the Practice.Process clinical and administrative tasks accurately and within agreed timescales.Manage and action Docman correspondence and workflows, ensuring documents are appropriately processed and allocated.Monitor and process eConsult requests in accordance with Practice procedures, escalating clinical concerns to the appropriate team members.Enter and update patient information accurately on the clinical computer system.Scan and attach incoming correspondence and relevant documentation to the correct patient medical records.Support the clinical and administrative teams with other duties as required.4. Patient Records and Information ManagementMaintain accurate, complete and up-to-date patient records in accordance with Practice policies.Retrieve, organise and re-file paper medical records where required, ensuring appropriate filing procedures are followed.Ensure patient records and documentation are maintained in good condition and stored securely.Handle all patient information in accordance with confidentiality requirements, UK GDPR and Practice information governance policies.5. Payments and Private ServicesProvide patients with information regarding fees for private and non-NHS services.Accept payments, issue receipts and maintain accurate records of transactions in accordance with Practice procedures.6. Teamwork and General ResponsibilitiesWork collaboratively with GPs, nurses, administrative colleagues and the wider Practice team to ensure a high standard of patient service.Support colleagues during busy periods and contribute to the effective day-to-day running of the Practice.Follow all Practice policies and procedures, including safeguarding, health and safety, infection prevention and control, and confidentiality.Attend relevant training, staff meetings and development activities as required.Undertake any other reasonable duties appropriate to the role, as directed by the Practice Manager or the Partners.

Person Specification

Qualifications

Essential

• Essential Skills and Qualities
• Excellent verbal and written communication skills.
• Friendly, compassionate and patient-focused approach.
• Strong organisational skills and attention to detail.
• Ability to multitask, prioritise workloads and remain calm under pressure.
• Good IT skills and confidence using computer-based systems.
• Ability to work independently and as part of a team.
• Professional, reliable and flexible approach to work.
• Understanding of the importance of patient confidentiality and data protection.

Desirable

• Previous experience working in a GP Practice, NHS or other healthcare setting.
• Experience in a reception, customer service or administrative role.
• Familiarity with GP clinical system - Emis Web, Docman and eConsult.

Person Specification Qualifications Essential Essential Skills and Qualities Excellent verbal and written communication skills. Friendly, compassionate and patient-focused approach. Strong organisational skills and attention to detail. Ability to multitask, prioritise workloads and remain calm under pressure. Good IT skills and confidence using computer-based systems. Ability to work independently and as part of a team. Professional, reliable and flexible approach to work. Understanding of the importance of patient confidentiality and data protection. Desirable Previous experience working in a GP Practice, NHS or other healthcare setting. Experience in a reception, customer service or administrative role. Familiarity with GP clinical system - Emis Web, Docman and eConsult.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Station Road Surgery

Address

74 Station Road

West Wickham

Kent

BR4 0PU

United Kingdom

Employer's website

https://srswestwickham.co.uk/ (Opens in a new tab)

Employer details

Employer name

Station Road Surgery

Address

74 Station Road

West Wickham

Kent

BR4 0PU

United Kingdom

Employer's website

https://srswestwickham.co.uk/ (Opens in a new tab)

Job summary

Please note - Once a sufficient number of applications have been received the vacancy may be closed prior to the published closing down date.

We are seeking two experienced receptionists to join our friendly and professional Outpatient service. Working across both sites, Hillingdon Hospital and Mount Vernon

Outpatient service is a busy and friendly place to work; it is across seven areas and applicants will rotate between all outpatient areas as required

Our local patient surveys and friends and family test praise our reception staff as being caring, professional and welcoming.

Our services cover the full spectrum of clinics including minor surgery, medical, surgical clinics.

Working with us offers experience in developing customer care skills, working with a multi-disciplinary team, multi-cultural patient group and offers training in relevant IT systems.

Please note that due to the amount of applications we receive this vacancy may close early. This role will not qualify for sponsorship.

Main duties of the job

Successful applicants must have the following:

• Experience as a receptionist in GP surgery.
• Experience in Outpatients setting.
• Experience in a role that delivers a high standard of Customer care.
• Confident in using Microsoft office.

Job Summary

1. To work as part of the outpatient team, the post holder will be involved with reception duties across various locations.
2. To perform supporting clerical duties to ensure smooth patient journey within Outpatients and to ensure clinics are cashed up promptly.
3. To deal with telephone queries in a polite and professional manner and to follow up on any associated actions accordingly.
4. Preparation of medical records in advance, ensuring that all relevant patient information and documentation are available for the consultation.

About us

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

Job summary

This is a part time role, of 20 hours per week, working strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP, Nurse Practitioner, Clinical Pharmacist, Practice Nurse & qualified clinicians.

This role will be worked across 3 surgery sites:Martello Health Centre, Church Lane Surgery and Orchard House Surgery.

Main duties of the job

Ensuring that the patient is as comfortable and relaxed as possible and confirming their consent to the collection of a blood sample

Collection of sample(s)s of blood in accordance with training and procedures Ensuring samples are stored in appropriate containers

Accurate, legible labelling of all samples to confirm patient identity

Checking patient identification against GP/nurse request and confirming with patient whenever possible

Recording collection of blood sample in patient record in accordance with practice procedure Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.

Ensuring that anomalies are reported to a senior member of staff Notifying the GP/nurse of any significant patient issues

Liaising with and assisting members of the administrative team

Report any clinical or environmental issues of concern and take action to rectify these where appropriate

Ensure a working knowledge and compliance with Practice Policies and Procedures Check and record fridge temperatures to maintain the cold chain

Check and re-stock GP rooms regularly

Understand the importance and adhere to infection control issues Keep clinical areas clean and free from clutter.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• NHS Pension
• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Flexible working
• Approved blue light card provider
• Salary Sacrifice Schemes
• Car Lease Scheme
• Employee Assistance Programme

Job summary

At West Suffolk Hospital NHS Foundation Trust, we are looking to expand Our Critical Care nursing workforce and are pleased to offer fixed-term opportunities within our established Critical Care nursing team.

Critical Care Services within the West Suffolk Hospital care for approximately 600 patients every year. We currently run a 9 bedded unit, and provide care to a mix of Level 3, Level 2 and Level 1 patients requiring varying degrees of support due to acute critical Illness.

These fixed-term opportunities will provide valuable additional support to our established workforce and offer an excellent opportunity for nurses with an interest in Critical Care to develop their knowledge, skills and experience within a supportive and progressive environment.

All successful candidates will benefit from an orientation and induction programme supported by our dedicated Critical Care Educators. Staff follow an education pathway which is competency based using the Critical Care National Competency Framework. You will have access to expert clinical mentors and higher education programmes such as the Critical Care Course at degree or master's level.

You will work within a Clinical Specialist team and contribute to activities and projects with the of goal of professional and practice development. You must have an understanding of the current health agenda and national guidance which informs critical care practice.

Main duties of the job

• To provide effective, high quality, individualised nursing care to critically ill adult patients and their relative/carers, through working as an accountable practitioner and effective member of the multi-disciplinary team.
• To work within the Trust, divisional, Critical Care Services (CCS) and professional guidelines
• To contribute to continuing development of clinical practice through participation in a clinical specialist nursing team
• Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action/escalation.
• Recognising and responding to, and managing emergency situations
• Checking and utilising specialist equipment such as monitors and ventilators
• Display excellent analytical ability and sound decision making in changing clinical situations.
• Recognising limitations and escalating concerns

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per annum, pro rota

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

179-8353917-S

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see job description for full details.

Supporting our staff is at the heart of what we do within Critical Care at West Suffolk, we have a well embedded relationship with the Trust Wellbeing Support Team, as well as registered Professional Nurse Advocates, an initiative which is expanding throughout the trust at present.

• Responsible for the assessment of care needs and the development of programmes of care and/or the implementation and evaluation of these programmes.
• Expected to carry out all relevant forms of care under appropriate supervision.
• Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action.
• Recognising, responding to, and managing emergency situations.
• Checking and using specialised equipment such as ventilators and monitors
• Recognising limitations and escalating concerns
• May be required to demonstrate procedures to and supervise qualified and unqualified staff.
• Assist shift co-ordinator as appropriate.

Job description Job responsibilities Please see job description for full details. Supporting our staff is at the heart of what we do within Critical Care at West Suffolk, we have a well embedded relationship with the Trust Wellbeing Support Team, as well as registered Professional Nurse Advocates, an initiative which is expanding throughout the trust at present. Responsible for the assessment of care needs and the development of programmes of care and/or the implementation and evaluation of these programmes. Expected to carry out all relevant forms of care under appropriate supervision. Recognition of deterioration in the physical or mental condition of a patient and taking appropriate action. Recognising, responding to, and managing emergency situations. Checking and using specialised equipment such as ventilators and monitors Recognising limitations and escalating concerns May be required to demonstrate procedures to and supervise qualified and unqualified staff. Assist shift co-ordinator as appropriate.

Person Specification

Education and qualifications

Essential

• oCurrent NMC Registration
• oEvidence of ongoing Professional Development
• oUtilised reflective practise

Desirable

• oNursing degree or equivalent

Experience and knowledge

Essential

• oInsight into Critical Care Nursing.
• oUnderstanding of the Band 5 role

Desirable

• oPrevious Critical care experience

Skills and Abilities

Essential

• oWillingness to learn and participate in self-directed study
• oOrganised
• oGood communication skills
• oIV medication competence
• oAble to prioritise care
• oAble to work under pressure
• oGood time management skills

Personal Qualities

Essential

• oGood timekeeping
• oIdentifies role within the multi-professional team
• oGood team player
• oPatient, conscientious and caring
• oAble to cope with change
• oTrustworthy
• oFlexible approach to working hours and duties

Person Specification Education and qualifications Essential oCurrent NMC Registration oEvidence of ongoing Professional Development oUtilised reflective practise Desirable oNursing degree or equivalent Experience and knowledge Essential oInsight into Critical Care Nursing. oUnderstanding of the Band 5 role Desirable oPrevious Critical care experience Skills and Abilities Essential oWillingness to learn and participate in self-directed study oOrganised oGood communication skills oIV medication competence oAble to prioritise care oAble to work under pressure oGood time management skills Personal Qualities Essential oGood timekeeping oIdentifies role within the multi-professional team oGood team player oPatient, conscientious and caring oAble to cope with change oTrustworthy oFlexible approach to working hours and duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Are you an experienced neonatal nurse with strong clinical credibility, a passion for developing people and a drive to transform clinical practice? We are looking for an inspiring and experienced Senior Clinical Educator to join our team and provide senior clinical education, leadership and professional support across the neonatal service.

Main duties of the job

This is an exciting opportunity for an experienced nurse who can combine clinical expertise, educational leadership, workforce development and quality improvement to make a real difference to staff, babies and families. Working as part of a collaborative team of Band 7 Senior Clinical Educators, you will provide visible and credible leadership across clinical areas, supporting staff to develop their knowledge, skills and competence and ensuring that education translates into high-quality, evidence-based practice. For further information please see attachment with extra information.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Job summary

We have an exciting opportunity for an RN or ODP to join a supportive and welcoming team within theatres at Hinchingbrooke Hospital.

We are looking for an enthusiastic, dynamic and motivated individual to join the team within Orthopaedics . Orthopaedic experience essential.

We recruit staff who share our values and behaviours. We are committed to supporting ongoing professional development and provide a robust induction programme for all new starters within theatres. We strive to provide excellent standards of evidence based care.

Main duties of the job

This position would suit individuals who are keen to add to their existing theatre knowledge and skills, who have a commitment to developing and enhancing the quality of care provided in the perioperative environment.

To work within a diverse team who support each other to deliver safe and high quality care which is clinically effective, evidence based and appropriate.

We are seeking a highly motivated team worker who is professional, has the ability to inspire others and embrace change. A flexible, can do attitude is essential.

There are 12 theatres in HH providing a range of specialities, Emergencies, Elective Orthopaedics, Paediatric surgery, colorectal & upper GI Surgery, Ophthalmology, Plastics, ENT, Urology, Breast, Gynaecology and Obstetrics.

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Job summary

Fixed-Term Contract (12 Months) - Maternity Cover

We have an exciting opportunity for a Registered Nurse (RN) or Operating Department Practitioner (ODP) to join our supportive and welcoming Theatre team at Peterborough City Hospital.

We are seeking an enthusiastic, dynamic, and motivated individual with theatre experience to work within our Head & Neck specialties, including ENT, Maxillofacial, Plastic Surgery, and Ophthalmology. The successful candidate will be passionate about delivering high-quality patient care and committed to maintaining excellent clinical standards.

We recruit staff who share our Trust values and behaviours. In return, we offer a supportive working environment, a comprehensive induction programme, and ongoing opportunities for professional development. Our team is dedicated to providing safe, evidence-based care and delivering an outstanding patient experience.

This is an excellent opportunity to develop specialist skills within a diverse and friendly theatre environment.

Previous scrub experience within one or more of the listed specialties would be advantageous, although support and training will be provided for the right candidate.

Main duties of the job

This position would suit individuals who are keen to add to their existing theatre knowledge and skills, who have a commitment to developing and enhancing the quality of care provided in the perioperative environment.

To work within a diverse team who support each other to deliver safe and high quality care which is clinically effective, evidence based and appropriate.

We are seeking a highly motivated team worker who is professional, has the ability to inspire others and embrace change. A flexible, can do attitude is essential.

There are 18 theatres in PCH providing a range of specialities, Emergencies, Trauma & Elective Orthopaedics, Paediatric surgery, colorectal & upper GI Surgery, Ophthalmology, Plastics, ENT, Maxillofacial, Urology, Breast, Gynaecology and Obstetrics.

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job summary

We have an exciting opportunity for a Registered Nurse (RN) or Operating Department Practitioner (ODP) to join our supportive and welcoming Theatre team at Peterborough City Hospital.

We are seeking an enthusiastic, dynamic and motivated individual with theatre experience to work within our Head & Neck specialities, including ENT, Maxillofacial, Plastic Surgery and Ophthalmology. The successful candidate will be passionate about delivering high-quality patient care and committed to maintaining excellent clinical standards within a busy perioperative environment.

We recruit staff who share our Trust Values and Behaviours. In return, we offer a supportive working environment, a comprehensive induction programme and ongoing opportunities for professional development. Our team is dedicated to providing safe, evidence-based care and delivering an outstanding patient experience.

This is an excellent opportunity to develop specialist skills within a diverse and friendly theatre environment, working alongside experienced multidisciplinary teams across a range of surgical specialities.

Previous scrub and/or circulating experience within a theatre environment is desirable. Experience within ENT, Maxillofacial, Plastic Surgery or Ophthalmology would be advantageous; however, support and training will be provided for the right candidate.

Main duties of the job

This position would suit individuals who are keen to add to their existing theatre knowledge and skills, who have a commitment to developing and enhancing the quality of care provided in the perioperative environment.

To work within a diverse team who support each other to deliver safe and high quality care which is clinically effective, evidence based and appropriate.

We are seeking a highly motivated team worker who is professional, has the ability to inspire others and embrace change. A flexible, can do attitude is essential.

There are 18 theatres in PCH providing a range of specialities, Emergencies, Trauma & Elective Orthopaedics, Paediatric surgery, colorectal & upper GI Surgery, Ophthalmology, Plastics, ENT, Maxillofacial, Urology, Breast, Gynaecology and Obstetrics.

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job summary

The post holder will provide strategic, operational and professional leadership in relation to medicines optimisation to ensure the delivery of effective pharmacy support across all Planned and Critical Care.

You will need excellent interpersonal and communication skills and the ability to organise and prioritise your work. This post would be ideal for someone looking to develop or extend their clinical leadership, expanding on their understanding of systems working and demonstrating impact. The successful applicant will join a caring pharmacy and trust team. You will be supported to develop clinical, leadership, managerial, research and strategic skills.

All pharmacists participate in seven day working and late duty rotas and you will be part of the Pharmacy Senior On Call team.

Main duties of the job

To provide strategic, operational and professional leadership in relation to Planned and Critical Care, promoting evidence-based, cost-effective use of medicines in the Trust.

To lead and manage other pharmacy staff working in the Planned and Critical Care Division to ensure service delivery to agreed standards in line with business planning requirements.

To provide an advanced clinical service to patients as part of the team. This may include patient facing work in areas such as: Surgery, Critical Care, Trauma, Theatre, MSK or parenteral nutrition.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Job summary

• Welcome patients warmly and provide exceptional customer service.
• Handle incoming calls efficiently and direct them appropriately.
• Schedule appointments, manage patient registrations, and process medical forms.
• Maintain accurate patient records and ensure data confidentiality.
• Assist with administrative tasks
• Contribute to a positive and supportive team environment.
• What We Offer
• • A friendly, supportive working environment.
  • Training and development opportunities.
  • NHS pension scheme membership.
  • Regular staff meetings and opportunities to contribute to practice improvements.

Main duties of the job

Main Duties of the Role

As part of the reception and admin team, you will be responsible for:

• Providing a welcoming and professional reception service for patients.
• Answering and directing incoming calls, booking appointments, and handling queries.
• Processing prescriptions, letters, referrals, and clinical documents.
• Maintaining accurate records using clinical and admin systems.
• Supporting clinicians and managers with administrative tasks.
• Ensuring confidentiality and professionalism in all aspects of the role.

About us

Chorlton Family Practice is a busy GP surgery serving our local community in South Manchester. We are a supportive and welcoming team who pride ourselves on providing excellent patient care while ensuring our staff feel valued and well supported.

We are looking to recruit an organised, reliable, and patient-focused Admin / Receptionist to join our practice team.

Job summary

Are you an enthusiastic, organised and compassionate person who enjoys helping people and working as part of a busy team? The Park Surgery is looking for a Medical Receptionist to join our established reception team for 30 to 37 hours per week, with a salary of £25,272 FTE. As one of the first people our patients meet or speak to, you will play a vital role in creating a welcoming experience and helping patients access the right care. This is a varied position combining reception, care navigation, appointment management and general administration. You will work closely with clinical, administrative and external colleagues, using SystmOne and digital services to keep information accurate and services running smoothly. We are committed to high-quality, efficient, personal and responsive care, and we value kindness, teamwork, clear communication and continuous improvement. You will receive a full induction, mandatory training and ongoing support to develop your skills. If you are calm under pressure, confident using IT, committed to confidentiality and able to communicate with empathy and professionalism, we would be pleased to hear from you.

Main duties of the job

As a Medical Receptionist, you will be a key member of our general practice team and often the first point of contact for patients. You will welcome patients, manage arrivals and enquiries, answer telephone and online requests, maintain the appointment system and support triage administration. Using approved protocols, you will care-navigate and signpost patients to the most appropriate service, recognising and escalating urgent concerns without providing clinical advice. You will accurately update patient records, process registrations, scan correspondence, action emails, support repeat-prescription workflows and direct requests such as subject access, insurance, solicitor and DVLA enquiries to the appropriate team. You will also support clinicians and colleagues with general administration, recalls, vaccination clinics and service-improvement work. The role requires excellent communication, confidentiality, accuracy, empathy and confidence when managing sensitive or difficult situations, alongside compliance with safeguarding, information governance, infection-control and health-and-safety procedures.

About us

The Park Surgery is a GP practice committed to providing high-quality, cost-effective, efficient, organised, personal and responsive medical care. Our multidisciplinary team works collaboratively to support our registered patients and help them access the right care and services. We aim to create a welcoming, respectful and inclusive environment where patients are treated with dignity and are involved in decisions about their care. We value teamwork, clear communication, confidentiality and reliable administration, recognising the vital contribution that reception and administrative colleagues make to safe and effective general practice. Staff receive a full induction and are supported to complete mandatory training, develop their skills, share learning and contribute ideas. We promote equality of opportunity, staff wellbeing, continuous improvement and a culture in which everyone can help improve patient experience and service delivery.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

£25,272 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4018-26-0001

Job locations

2a - 4 Alexandra Road

Great Yarmouth

NR30 2HW

United Kingdom

Job description

Job responsibilities

Primary key responsibilities

The following are the core responsibilities of a Receptionist in delivering health services:

a. Accurately detail information on patients records within the clinical system

b. Maintain and monitor the practice appointment system

c. Process personal, telephone and e-requests for appointments

d. Assist with total triage administration

e. Answer incoming phone calls, transferring calls or dealing with callers requests appropriately

f. Signpost patients to the correct service

g. Initiate contact with and respond to requests from patients, team members and external agencies

h. Photocopy documentation as required

i. Enter data for new and temporary registrations and relevant patient information as required

j. Input data into patients healthcare records as necessary

k. Direct requests for information, including DSARs, insurance or solicitors letters and DVLA forms, to the administrative team

l. Manage all queries as necessary in an efficient manner

m. Carry out system searches as requested

n. Support all clinical staff with general administrative tasks as requested

o. Undertake a broad spectrum of administrative duties commensurate with the role

p. Be an integral part of the general practice team

q. Act as a chaperone as required

r. Be aware of duties and responsibilities under current legislation and adhere to practice policies and procedures on safeguarding adults and children

s. Support the delivery of enhanced services and other service requirements

t. Undertake all mandatory training and induction programmes

u. Contribute to and embrace the spectrum of clinical governance

v. Maintain a clean, tidy and effective working area at all times

w. Attend a formal appraisal with the line manager at least every 12 months; progress against agreed performance and training objectives will be reviewed regularly so that new objectives can be agreed

There may be, on occasion, a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels.

Wider responsibilities

In addition to the primary responsibilities, the Receptionist has the following wider responsibilities:

a. Support administrative staff, providing cover during staff absences

b. Action incoming emails and correspondence as necessary

c. Scan patient-related documentation and attach scanned documents to patients healthcare records

d. Participate in local initiatives to enhance service delivery and patient care

e. Support the management of repeat prescriptions, ensuring they are processed accurately and efficiently

f. Support and participate in shared learning

g. Welcome patients, manage arrivals, confirm demographic and contact details, and respond appropriately to reception and waiting-area enquiries

h. Undertake care navigation using approved practice protocols, without providing clinical advice, and recognise and escalate urgent or concerning presentations promptly

i. Respond professionally to concerns and difficult situations, use appropriate de-escalation techniques, and refer formal complaints in line with practice procedure

j. Follow infection prevention and control guidance and practice procedures for suspected communicable diseases

k. Understand and follow emergency, evacuation and business-continuity procedures and maintain required basic life-support training

l. Comply with UK GDPR, the Data Protection Act 2018, Caldicott principles and practice information-governance procedures, including appropriate identity verification before disclosing information

m. Identify communication and accessibility needs, arrange interpreters where required, and support reasonable adjustments for disability, sensory loss or language barriers

n. Support patients to use online services, including the NHS App and online access routes, and promote digital inclusion while offering appropriate alternatives

o. Maintain accurate patient records, including contact details, preferred communication methods, consent information and reasonable-adjustment requirements

p. Handle payments, receipts and private-service administration accurately where this forms part of practice procedures

q. Complete opening and closing duties where rostered, ensuring reception areas, equipment, records and premises are appropriately secured

r. Support vaccination clinics, recall programmes, screening activity and public-health campaigns as required

s. Report significant events, near misses, safeguarding concerns, information breaches and other incidents promptly using practice procedures

t. Follow lone-working and personal-safety procedures where applicable

Job description Job responsibilities Primary key responsibilities The following are the core responsibilities of a Receptionist in delivering health services: a. Accurately detail information on patients records within the clinical system b. Maintain and monitor the practice appointment system c. Process personal, telephone and e-requests for appointments d. Assist with total triage administration e. Answer incoming phone calls, transferring calls or dealing with callers requests appropriately f. Signpost patients to the correct service g. Initiate contact with and respond to requests from patients, team members and external agencies h. Photocopy documentation as required i. Enter data for new and temporary registrations and relevant patient information as required j. Input data into patients healthcare records as necessary k. Direct requests for information, including DSARs, insurance or solicitors letters and DVLA forms, to the administrative team l. Manage all queries as necessary in an efficient manner m. Carry out system searches as requested n. Support all clinical staff with general administrative tasks as requested o. Undertake a broad spectrum of administrative duties commensurate with the role p. Be an integral part of the general practice team q. Act as a chaperone as required r. Be aware of duties and responsibilities under current legislation and adhere to practice policies and procedures on safeguarding adults and children s. Support the delivery of enhanced services and other service requirements t. Undertake all mandatory training and induction programmes u. Contribute to and embrace the spectrum of clinical governance v. Maintain a clean, tidy and effective working area at all times w. Attend a formal appraisal with the line manager at least every 12 months; progress against agreed performance and training objectives will be reviewed regularly so that new objectives can be agreed There may be, on occasion, a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels. Wider responsibilities In addition to the primary responsibilities, the Receptionist has the following wider responsibilities: a. Support administrative staff, providing cover during staff absences b. Action incoming emails and correspondence as necessary c. Scan patient-related documentation and attach scanned documents to patients healthcare records d. Participate in local initiatives to enhance service delivery and patient care e. Support the management of repeat prescriptions, ensuring they are processed accurately and efficiently f. Support and participate in shared learning g. Welcome patients, manage arrivals, confirm demographic and contact details, and respond appropriately to reception and waiting-area enquiries h. Undertake care navigation using approved practice protocols, without providing clinical advice, and recognise and escalate urgent or concerning presentations promptly i. Respond professionally to concerns and difficult situations, use appropriate de-escalation techniques, and refer formal complaints in line with practice procedure j. Follow infection prevention and control guidance and practice procedures for suspected communicable diseases k. Understand and follow emergency, evacuation and business-continuity procedures and maintain required basic life-support training l. Comply with UK GDPR, the Data Protection Act 2018, Caldicott principles and practice information-governance procedures, including appropriate identity verification before disclosing information m. Identify communication and accessibility needs, arrange interpreters where required, and support reasonable adjustments for disability, sensory loss or language barriers n. Support patients to use online services, including the NHS App and online access routes, and promote digital inclusion while offering appropriate alternatives o. Maintain accurate patient records, including contact details, preferred communication methods, consent information and reasonable-adjustment requirements p. Handle payments, receipts and private-service administration accurately where this forms part of practice procedures q. Complete opening and closing duties where rostered, ensuring reception areas, equipment, records and premises are appropriately secured r. Support vaccination clinics, recall programmes, screening activity and public-health campaigns as required s. Report significant events, near misses, safeguarding concerns, information breaches and other incidents promptly using practice procedures t. Follow lone-working and personal-safety procedures where applicable

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Knowledge and Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Microsoft 365 and relevant clinical systems
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of administrative duties
• Experience of working in a health care setting
• Experience of working in a GP practice
• SystmOne user skills

Person Specification Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Knowledge and Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Microsoft 365 and relevant clinical systems Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Experience Essential Experience of working with the general public Desirable Experience of administrative duties Experience of working in a health care setting Experience of working in a GP practice SystmOne user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Park Surgery

Address

2a - 4 Alexandra Road

Great Yarmouth

NR30 2HW

United Kingdom

Employer's website

https://www.parksurgerygreatyarmouth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Park Surgery

Address

2a - 4 Alexandra Road

Great Yarmouth

NR30 2HW

United Kingdom

Employer's website

https://www.parksurgerygreatyarmouth.nhs.uk/ (Opens in a new tab)

Job summary

Gloucestershire Hospitals NHS Foundation Trust operates hospitals on our two main sites in Cheltenham and Gloucester, and we're one of the largest NHS trusts in the country. Our workforce of almost 9,000 staff provide high quality emergency, elective and specialist care across a range of clinical areas.

An exciting opportunity has arisen for a motivated and enthusiastic Band 5 Scrub Practitioner to join our Theatre team at Gloucester Royal Hospital.

You will have the opportunity to work across a wide range of specialties including Upper GI, Colorectal, Vascular, Interventional Radiology (IR), Paediatric Urology, Gynaecology, and Robotic Surgery. This role offers excellent development opportunities within a supportive and forward-thinking multidisciplinary team.

Whether you are newly qualified or have existing theatre experience, we are committed to supporting your development within the perioperative environment.

Additional working pattern details: On call

Main duties of the job

As a Scrub Practitioner, you will:

- Work as part of the multidisciplinary team to deliver high-quality perioperative care

- Act as scrub practitioner across a range of surgical specialties, including complex and minimally invasive procedures

- Prepare operating theatres, instruments, and specialist equipment, including robotic and IR systems

- Maintain high standards of aseptic technique and infection prevention

- Anticipate the needs of the surgical team to ensure efficient and safe procedures

- Undertake and document surgical counts in line with Trust policy

- Participate in WHO surgical safety checklists, team briefs, and debriefs

- Provide safe, effective, and patient-centred care throughout the perioperative pathway

- Support patients undergoing a variety of procedures, including paediatric and high-acuity surgical cases

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job summary

We are looking for an enthusiastic and experienced GP Receptionist to join our friendly and busy GP Practice. This will be primarily within our telephone hub at Waterside Medical Centre; although the expectation for the Care Navigator team is to work across all 5 of our Gosport sites. You will need to be able to demonstrate strong interpersonal, communication and presentation skills, be organised and have the ability to work as part of an integrated multi-skilled team, within a fast-paced environment. Flexibility is essential along with an understanding, acceptance and adherence to the need for strict confidentiality.

As a team player, you'll be able to prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within the NHS is desirable but not essential as full training will be provided.

Main duties of the job

The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Care Navigator Lead, dependent on current and evolving practice workload and staffing levels:

* Unlock and open surgery ready for business on time.

* Switch on and log in to all reception computers.

* Answer the telephone to a variety of patient enquiries.

* Deal with enquiries raised by patients plus check in for appointments.

* Deal with any patient issues in confidence, escalating to Supervisor for any complaints.

* Cancel clinics under direction and re-book patients.

* Meet and greet any visitors coming into the practice.

* Be the first point of contact for any queries via telephone or face to face directing to most relevant person.

* Scanning and coding of letters and relevant correspondence into patient's notes.

* Checking and actioning workflow tasks within the Clinical System.

* Re-print forms issued on ICE by clinicians.

* Prepare samples for collections.

* Check waiting room at intervals during the day for any health and safety issues that may affect users.

* Close surgery at the end of day and switch to night service. Follow protocol for shutting surgery at night and preparing for next days business.

* Ensure security of data at all times.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job summary

This is an exciting opportunity to join the ophthalmology department within Hampshire Hospitals.

The ophthalmology department spans across 3 sites and this role is working at the Winchester site.

Each site has an outpatient setting, day case theatres, minor ops rooms, lasers, injection rooms and pre assessment areas.

The glaucoma service has a robust virtual screening program for follow ups patients.

This post is for an Ophthalmologist with a subspecialist interest in glaucoma. Someone who will help lead the Glaucoma service at the Winchester site and to continue to develop the service to ensure excellent patient care.

The successful candidate will work in partnership with a forward looking and enthusiastic Ophthalmology department. At one site alone the Ophthalmology department saw over 25,000 outpatient attendances in 2018/19 and nearly 5,000 inpatient and day case operations. Each of our existing consultants has a strong general Ophthalmology background with sub-specialty interests in medical retina, glaucoma, uveitis, anterior segment, oculoplastic, and paediatric ophthalmology, and strabismus.

Main duties of the job

We are looking for:-

• Someone with a subspecialist interest in glaucoma
• An enthusiastic and friendly clinician
• Experience in general ophthalmology as well as developed glaucoma subspecialist skills
• An individual who shares our passion for improving the quality of Ophthalmology services
• Willingness to work in a multidisciplinary team and develop our service and juniors

About us

Our service configuration includes a dedicated Eye Day Case Unit (EDCU) at Basingstoke Hospital, a dedicated Ophthalmic Imaging Technician, as well as community eye services that support glaucoma referral refinement and Minor Eye Conditions (MECs) being dealt with closer to home. We also have a specialised theatre at Andover War Memorial Hospital, as well as operating on cases in our day surgery units on both main hospital sites. Each of our existing consultants has a strong general Ophthalmology background with sub-specialty interests in medical retina, glaucoma, uveitis, anterior segment, oculoplastic, and paediatric ophthalmology, and strabismus.

Details

Date posted

26 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year 0

Contract

Locum

Duration

6 months

Working pattern

Full-time

Reference number

251-MD26050

Job locations

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG

United Kingdom

Job description

Job responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Job description Job responsibilities For further information about this role please see Job Description document attached. If you have any further queries, please do not hesitate to contact us.

Person Specification

Training and qualifications

Essential

• oFRCOphth or equivalent
• oFull registration with the GMC
• oOn GMC Specialist register or within six months of CCT at time of interview

Desirable

• oFellowship level training in glaucoma

Experience & Knowledge

Essential

• oExperience in cataract surgery
• oExperience in all aspects of Ophthalmology
• oTraining and experience in subspecialty area
• oCompleted a full training program
• oExperience of and participation in clinical audit

Desirable

• oExperience of risk management

Skills & Ability

Essential

• oGood written and verbal communication skills and able to communicate effectively with patients, colleagues and all levels of staff
• oTeaching/presentation skills
• oGood IT skills

Desirable

• oManagement skills or qualification
• oEducational Qualification

Person Specification Training and qualifications Essential oFRCOphth or equivalent oFull registration with the GMC oOn GMC Specialist register or within six months of CCT at time of interview Desirable oFellowship level training in glaucoma Experience & Knowledge Essential oExperience in cataract surgery oExperience in all aspects of Ophthalmology oTraining and experience in subspecialty area oCompleted a full training program oExperience of and participation in clinical audit Desirable oExperience of risk management Skills & Ability Essential oGood written and verbal communication skills and able to communicate effectively with patients, colleagues and all levels of staff oTeaching/presentation skills oGood IT skills Desirable oManagement skills or qualification oEducational Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Job summary

Churchdown Surgery is looking to recruit an experienced phlebotomist, 4 days per week, to work as part of our dedicated nursing team. This is a Permanent role.

You will be enthusiastic and motivated, have a positive attitude towards patients, colleagues and work. Be able to demonstrate good communication skills and an have an ability to work under pressure.

Main duties of the job

To be responsible for extracting blood samples in line with practice procedures and policies, and administering the processing of all blood sampling requests in an efficient and precise manner.

About us

We are a large practice with more than 16,500 patients situated in Churchdown, a large village between Gloucester and Cheltenham, and are proud to have been serving the area for over 100 years.

Our purpose is to work with our patients to promote the health of our growing community, by ensuring excellent patient care is delivered by a friendly, highly motivated and respected health care team. Our close-knit team is committed to offering high quality, safe and effective care with a focus on providing excellent patient access.

Details

Date posted

26 October 2026

Pay scheme

Other

Salary

Depending on experience Pay is on the last working day of the month

Contract

Permanent

Working pattern

Part-time

Reference number

A1764-26-1111

Job locations

Parton Road

Churchdown

Gloucester

GL3 2JH

United Kingdom

Job description

Job responsibilities

Job Title: Phlebotomist

Responsible to: Nurse Manager

Responsible for: No direct line management responsibilities.

1. Job Purpose

• To work as part of the multidisciplinary practice team to provide a safe, effective and patient-centred phlebotomy service to the practice population. The postholder will undertake blood collection and associated clinical duties in accordance with their training, professional competence, practice policies and procedures, and relevant clinical guidelines.
• The postholder will contribute to the delivery of high-quality patient care by supporting the GPs, nursing team and wider practice staff.

2. Key Responsibilities and Duties Phlebotomy and Patient Care

• Welcome patients and explain the blood collection procedure, ensuring they are as comfortable and relaxed as possible.
• Confirm the patients identity using the appropriate identification checks and verify the blood test request against the patient and clinical record, confirming details directly with the patient wherever possible.
• Obtain the patients agreement before proceeding with blood collection and respond appropriately to any concerns or difficulties.
• Collect blood samples safely and effectively, in accordance with training, competence, practice protocols and relevant guidelines.
• Ensure all samples are correctly labelled at the point of collection, using the required patient identification details.
• Ensure samples are placed in the appropriate containers and stored, handled and transported in accordance with laboratory requirements and practice procedures.
• Ensure samples are dispatched to the appropriate laboratory within the required timescales.
• Accurately record blood collection and any relevant information in the patients clinical record using the practice clinical system.
• Ensure that blood collection equipment is suitable for use and within its expiry date.
• Recognise and report any difficulties, abnormalities or concerns arising during blood collection to the appropriate senior member of staff.
• Inform the GP or nursing team of any significant patient concerns identified during an appointment.
• Maintain up-to-date knowledge of relevant phlebotomy guidance, procedures and best practice.

3. Clinical Environment and Equipment

• Ensure clinical rooms and work areas are clean, tidy, safe and appropriately prepared for patient appointments.
• Check that clinical equipment and supplies are available, suitable for use and maintained in accordance with practice procedures.
• Report faulty equipment, stock shortages, environmental concerns or other hazards to the appropriate person.
• Take appropriate action within the limits of the role to address identified risks and prevent harm to patients, colleagues and visitors.
• Ensure clinical waste and sharps are disposed of safely and in accordance with current guidance and practice procedures.

4. Infection Prevention and Control

• Comply with the practices infection prevention and control policies and procedures at all times.
• Apply appropriate infection prevention measures, including:Effective hand hygiene.Appropriate use of personal protective equipment (PPE).Safe collection, handling and storage of laboratory specimens.Correct segregation and disposal of clinical and general waste.Safe handling and disposal of sharps.Appropriate cleaning and decontamination of clinical equipment and work surfaces.Safe management of blood and body fluid spillages.Prompt reporting of sharps injuries and other potential exposures, following the appropriate incident management procedure.

5. Clinical Systems and Record Keeping

• Use the practice clinical system, SystmOne, to record relevant clinical information accurately and in a timely manner.
• Maintain complete, accurate records in accordance with practice procedures.
• Access and use patient information only where required for the performance of the role.
• Maintain patient confidentiality and comply with relevant information governance, data protection and practice requirements.
• Report any errors, discrepancies or concerns relating to patient records or information security promptly.

6. Communication

• Communicate effectively and professionally with patients, carers, colleagues and other healthcare professionals.
• Treat all patients with dignity, respect and sensitivity, recognising individual needs and circumstances.
• Adapt communication methods where necessary to support patients with additional communication needs.
• Provide clear and appropriate information about the blood collection process and direct clinical queries beyond the scope of the role to the appropriate clinician.
• Report significant patient concerns, incidents or clinical issues promptly to the relevant member of the clinical team.
• Work collaboratively with the wider practice team to support the effective delivery of patient services.

7. Health, Safety and Risk Management

• Comply with all relevant health and safety policies, procedures and statutory requirements.
• Maintain awareness of fire safety procedures, emergency arrangements and the appropriate action to take in the event of an incident.
• Identify and report risks associated with the clinical environment, equipment, microbiological hazards and chemical substances.
• Follow the practices procedures for the safe handling and use of substances covered by the Control of Substances Hazardous to Health (COSHH) Regulations.
• Maintain equipment and furniture within the postholders area of responsibility in a safe condition and report defects promptly.
• Understand the general principles of first aid and resuscitation and take appropriate initial action in an emergency, in accordance with training and competence.
• Report accidents, incidents, near misses and potential hazards in accordance with practice procedures.
• Ensure that any clinical activity undertaken remains within the limits of the postholders training, competence and authorised responsibilities.

8. Personal and Professional Development

• Take responsibility for maintaining and developing the knowledge and skills required for the role.
• Participate in supervision, training, appraisal and development activities as required by the practice.
• Maintain an appropriate record of training and professional development.
• Complete all mandatory training within the required timescales.
• Keep up to date with relevant changes to clinical guidance, infection prevention and control, health and safety and practice procedures.
• Seek advice or assistance whenever a task falls outside the postholders competence or level of training.
• Ensure that any concerns about personal competence, training needs or the safe delivery of the service are raised with the Nurse Manager.

9. Occupational Health and Vaccination

• Comply with the practices occupational health and immunisation requirements relevant to the role.
• Ensure that Hepatitis B vaccination status is reviewed and that any required vaccinations, boosters or follow-up arrangements are completed in accordance with current occupational health guidance and practice policy.
• Promptly report any occupational exposure to blood or body fluids and follow the practices needlestick injury and exposure management procedures.

10. General Responsibilities

• Maintain a professional approach and uphold the values and standards of Churchdown Surgery.
• Treat all patients, colleagues and visitors fairly, respectfully and without discrimination.
• Comply with practice policies and procedures, including those relating to confidentiality, safeguarding, equality and diversity, infection prevention and control, and health and safety.
• Maintain patient confidentiality at all times, including after leaving employment with the practice.
• Undertake other reasonable duties appropriate to the grade and nature of the post, following appropriate training and instruction.

Job description Job responsibilities Job Title: PhlebotomistResponsible to: Nurse ManagerResponsible for: No direct line management responsibilities.1. Job PurposeTo work as part of the multidisciplinary practice team to provide a safe, effective and patient-centred phlebotomy service to the practice population. The postholder will undertake blood collection and associated clinical duties in accordance with their training, professional competence, practice policies and procedures, and relevant clinical guidelines.The postholder will contribute to the delivery of high-quality patient care by supporting the GPs, nursing team and wider practice staff.2. Key Responsibilities and Duties Phlebotomy and Patient CareWelcome patients and explain the blood collection procedure, ensuring they are as comfortable and relaxed as possible.Confirm the patients identity using the appropriate identification checks and verify the blood test request against the patient and clinical record, confirming details directly with the patient wherever possible.Obtain the patients agreement before proceeding with blood collection and respond appropriately to any concerns or difficulties.Collect blood samples safely and effectively, in accordance with training, competence, practice protocols and relevant guidelines.Ensure all samples are correctly labelled at the point of collection, using the required patient identification details.Ensure samples are placed in the appropriate containers and stored, handled and transported in accordance with laboratory requirements and practice procedures.Ensure samples are dispatched to the appropriate laboratory within the required timescales.Accurately record blood collection and any relevant information in the patients clinical record using the practice clinical system.Ensure that blood collection equipment is suitable for use and within its expiry date.Recognise and report any difficulties, abnormalities or concerns arising during blood collection to the appropriate senior member of staff.Inform the GP or nursing team of any significant patient concerns identified during an appointment.Maintain up-to-date knowledge of relevant phlebotomy guidance, procedures and best practice.3. Clinical Environment and EquipmentEnsure clinical rooms and work areas are clean, tidy, safe and appropriately prepared for patient appointments.Check that clinical equipment and supplies are available, suitable for use and maintained in accordance with practice procedures.Report faulty equipment, stock shortages, environmental concerns or other hazards to the appropriate person.Take appropriate action within the limits of the role to address identified risks and prevent harm to patients, colleagues and visitors.Ensure clinical waste and sharps are disposed of safely and in accordance with current guidance and practice procedures.4. Infection Prevention and ControlComply with the practices infection prevention and control policies and procedures at all times.Apply appropriate infection prevention measures, including:Effective hand hygiene.Appropriate use of personal protective equipment (PPE).Safe collection, handling and storage of laboratory specimens.Correct segregation and disposal of clinical and general waste.Safe handling and disposal of sharps.Appropriate cleaning and decontamination of clinical equipment and work surfaces.Safe management of blood and body fluid spillages.Prompt reporting of sharps injuries and other potential exposures, following the appropriate incident management procedure.5. Clinical Systems and Record KeepingUse the practice clinical system, SystmOne, to record relevant clinical information accurately and in a timely manner.Maintain complete, accurate records in accordance with practice procedures.Access and use patient information only where required for the performance of the role.Maintain patient confidentiality and comply with relevant information governance, data protection and practice requirements.Report any errors, discrepancies or concerns relating to patient records or information security promptly.6. CommunicationCommunicate effectively and professionally with patients, carers, colleagues and other healthcare professionals.Treat all patients with dignity, respect and sensitivity, recognising individual needs and circumstances.Adapt communication methods where necessary to support patients with additional communication needs.Provide clear and appropriate information about the blood collection process and direct clinical queries beyond the scope of the role to the appropriate clinician.Report significant patient concerns, incidents or clinical issues promptly to the relevant member of the clinical team.Work collaboratively with the wider practice team to support the effective delivery of patient services.7. Health, Safety and Risk ManagementComply with all relevant health and safety policies, procedures and statutory requirements.Maintain awareness of fire safety procedures, emergency arrangements and the appropriate action to take in the event of an incident.Identify and report risks associated with the clinical environment, equipment, microbiological hazards and chemical substances.Follow the practices procedures for the safe handling and use of substances covered by the Control of Substances Hazardous to Health (COSHH) Regulations.Maintain equipment and furniture within the postholders area of responsibility in a safe condition and report defects promptly.Understand the general principles of first aid and resuscitation and take appropriate initial action in an emergency, in accordance with training and competence.Report accidents, incidents, near misses and potential hazards in accordance with practice procedures.Ensure that any clinical activity undertaken remains within the limits of the postholders training, competence and authorised responsibilities.8. Personal and Professional DevelopmentTake responsibility for maintaining and developing the knowledge and skills required for the role.Participate in supervision, training, appraisal and development activities as required by the practice.Maintain an appropriate record of training and professional development.Complete all mandatory training within the required timescales.Keep up to date with relevant changes to clinical guidance, infection prevention and control, health and safety and practice procedures.Seek advice or assistance whenever a task falls outside the postholders competence or level of training.Ensure that any concerns about personal competence, training needs or the safe delivery of the service are raised with the Nurse Manager.9. Occupational Health and VaccinationComply with the practices occupational health and immunisation requirements relevant to the role.Ensure that Hepatitis B vaccination status is reviewed and that any required vaccinations, boosters or follow-up arrangements are completed in accordance with current occupational health guidance and practice policy.Promptly report any occupational exposure to blood or body fluids and follow the practices needlestick injury and exposure management procedures.10. General ResponsibilitiesMaintain a professional approach and uphold the values and standards of Churchdown Surgery.Treat all patients, colleagues and visitors fairly, respectfully and without discrimination.Comply with practice policies and procedures, including those relating to confidentiality, safeguarding, equality and diversity, infection prevention and control, and health and safety.Maintain patient confidentiality at all times, including after leaving employment with the practice.Undertake other reasonable duties appropriate to the grade and nature of the post, following appropriate training and instruction.

Person Specification

Qualifications

Essential

• A recognised phlebotomy qualification

Experience

Desirable

• Experience of working in primary care
• Knowledge of using SystmOne clinical system

Person Specification Qualifications Essential A recognised phlebotomy qualification Experience Desirable Experience of working in primary care Knowledge of using SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Churchdown Surgery

Address

Parton Road

Churchdown

Gloucester

GL3 2JH

United Kingdom

Employer's website

https://www.churchdownsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Churchdown Surgery

Address

Parton Road

Churchdown

Gloucester

GL3 2JH

United Kingdom

Employer's website

https://www.churchdownsurgery.co.uk/ (Opens in a new tab)

Job summary

The Royal Free London Foundation NHS Trust, an organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care. Join our team and support our vision of delivering the right care first time, every time.

We are looking to recruit caring, professional, suitably qualified Doctors to work across all grades and specialties on a bank basis.

Please note, you must have at least 6 months experience as a Doctor in an NHS setting in order to proceed with joining our Bank.

Here at the Royal Free we are keen to grow our existing team of Bank Doctors and are looking for Doctors on an 'as and when' basis, across, but not limited to, the following specialties:

Anaesthetics

General Medicine

Obstetrics & Gynaecology

Orthopaedics

Paediatrics

General Surgery

**VISA SPONSORSHIP DOES NOT APPLY TO THIS ROLE**

Main duties of the job

We are looking to recruit suitably qualified doctors to work across all grades and specialties for work ranging from a single shift to an extended post, with evening, weekend and on-call shifts available. Specialties include Anaesthetics, Accident and Emergency, General Medicine, Obstetrics and Gynaecology, Orthopaedics, Paediatrics and General Surgery.

As this is Bank work, it is on an 'as and when' basis with no guaranteed hours.

Full Registration with the GMC is required, as well as having achieving the appropriate level of competencies to carry out the role you have been employed to do.

Duties within the shifts which you are booked to fulfil are:

• to liaise between nurses, other clinicians, patients, relatives in order to support safe care
• to attend and participate in board rounds, ward rounds and other related daily unit activities
• to provide appropriate workplace supervision to other staff as and when needed as requested
• to maintain high standards of professionalism, especially in relation to documentation
• to arrive on time for the shift and be available for work from the arranged start time
• to co-operate with the workforce deployment team in relation to administration of the shift
• attend local induction as appropriate when working in new areas
• to comply with all local policies, including upholding the trust's values and behaviours

About us

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident employer and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.