Job description

Job responsibilities

Reception Tasks include:

• Processing requests for appointments, visits and consultations clearly, politely and efficiently.
• Signposting patients to appropriate healthcare professionals and services.
• Assisting patients who lack digital access to complete e-triage.
• Dealing with all telephone queries from patients and acting as liaison with doctors and other staff as necessary.
• Allocating appointments sensibly, using initiative where appropriate.
• Processing repeat prescriptions.
• Updating the patient record system
• Ensuring the reception area and waiting areas are tidy and clean during surgery hours.

General Administration includes:

• The scanning, coding and filing of all correspondence into patient records.
• Collation of information and reports for GPs
• Dealing with email requests from agencies, other healthcare providers and patients
• The administration of e-triage questionnaires
• Tasks from GPs and senior management
• Registrations and transfers of patients
• General photocopying, stock ordering, petty cash purchases, filing
• Ensuring consultation rooms are equipped adequately for surgery, e.g. with stationery and printer cartridges

Person Specification

Experience

Essential

• Experience in a front-facing patient/customer service role

Desirable

• Healthcare sector experience
• Previous Primary Care Administration Experience

Skills and Abilities

Essential

• Excellent communication skills, face-to-face, over the telephone and in writing
• Good IT skills, adept in use of Microsoft Office suite of programmes
• The ability to remain calm under pressure
• Attention to detail thorough and able to maintain an high standard of accuracy and quality

Desirable

• Experience of the EMIS Web Clinical System
• Audio-typing

Qualifications

Essential

• Good standard of general education (O-Level or GCSE in English Language)
• IT Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alyn Family Doctors

Address

Alyn Family Doctors

Wrexham

School Road

Llay

Wrexham

LL12 0TR

United Kingdom

Employer's website

https://www.alynfamilydoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

Talbot Green Group Practice's team comprises of 5 GP Partners, 8 GP's, 3 Practice Nurses, 2 HCAs and is supported by a highly effective and friendly admin and reception team. We also have a branch surgery in Beddau.

This post benefits from a generous NHS Pensions

Job description

Talbot Green Group Practice are looking to recruit a full time receptionists to work within our friendly and organised team. We are a busy practice with 12,500 patients.

Computer literacy skills are essential, preferably with previous experience in primary care.

The successful candidates must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner, and have the ability to work as part of a team.

You will be part of our front of house team who are the first contact for our patients as well as undertaking daily administration tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding environment and lots of patient contact both face to face and on the telephone. You will also be expected to work in our branch surgery in Beddau so own transport is essential.

Hours: We have a post for a Full time 37 hours contracted weekly but (possible overtime available) between 8am and 6.30pm Monday to Friday. Must be flexible to cover for colleagues during holidays, sickness and to cover extra hours.

CV and cover letter must be sent to [email protected] to be considered.

Person Specification

Experience

Essential

• Experience in patient / customer facing roles, administration and working under pressure essential.

Desirable

• Experience in primary care desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Talbotgreen Group Practice

Address

Heol-Y-Gyfraith

Talbotgreen

Pontyclun

CF72 8AJ

United Kingdom

Employer's website

https://www.talbotgreengrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

Person Specification

Qualifications and knowledge

Essential

• oRegistered Nurse or HCPC
• oDiploma/Degree in Operating Department Practice
• oEvidence of continuous professional development
• oTeaching/Mentorship qualification

Desirable

• oLeadership qualification

Experience

Essential

• oAnaesthetic experience in relevant clinical areas
• oExperience Teaching Others

Desirable

• oExperience leading others
• oExperience with quality/service improvement

Skills

Essential

• oAbility to work as a team member and use own initiative
• oProblem solving and analytical skills
• oPlanning, delivering and evaluating care
• oAbility to prioritize clinical need
• oTechnical skill associated with Anaesthetic, including emergency situations
• oAble to manage difficult situations
• oAble to use initiative
• oProven communication skills both oral and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

London

EC1A 7BE

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Professional responsibilities:

To assist in and perform routine tasks related to patient care as directed by GPs. Subject to appropriate training, such tasks may include:

• Phlebotomy
• Requesting pathology tests, for example urine culture, swabs
• Urinalysis
• ECGs
• Performing any investigatory procedure requested by GPs
• Management of anticoagulation patients using warfarin monitoring software
• Ear syringing
• Cervical cytology
• IUD checks
• Pessary insertion and removal
• Contraceptive advice
• Chlamydia testing
• Wound care and dressings
• Removal of sutures/clips
• Ulcer care
• Doppler testing
• New Patient Registration Checks
• Routine childhood and adult immunisations following patient group directions
• Travel advice and immunisation following patient group directions
• Routine injections
• Smoking cessation advice
• Chaperoning patients who are being examined by another clinician
• Assisting GPs with minor surgery and IUD fittings
• Advising patients on general health care and minor ailments with referral to GPs as necessary
• Undertaking occasional home visits as required

Where appropriately qualified, to lead the routine management of patients on chronic disease registers following agreed clinical protocols and referring to GPs as appropriate:

• Asthma, including reversibility testing
• COPD
• Coronary heart disease
• Diabetes, including initiation of insulin
• Hypertension
• Hypothyroidism
• Stroke

• Maintaining the general tidiness and cleanliness of the Treatment Room
• Maintaining the cleaning equipment used by nurses and GPs
• Assisting the Practice Manager in ensuring equipment is maintained and routinely serviced
• Maintaining and rotating stock items in the Clinical Rooms and Main Store
• Ensuring clinical waste is disposed of in accordance with the Clinical Waste Policy
• Maintaining stock of patient leaflets as instructed by GPs and Practice Manager
• Ordering of health promotion literature
• Following established administrative systems within the Practice
• Ensuring accurate notes of all consultations and treatments are recorded in the patient's computer record at all times
• Ensuring all health and safety requirements and infection control measures are met and reporting any problems to the Practice Manager
• Communicating any potential problems or errors within the range of assigned tasks to the Practice Manager
• Maintaining effective liaison with other agencies and staff concerned with patient care, with appropriate regard to confidentiality

• Maintaining a high professional standard of nursing care and keeping up to date with all aspects of nursing care relevant to the post
• Maintaining a written professional development plan and an up-to-date portfolio which meets with requirements for registration with the Nursing & Midwifery Council
• Attending courses and study days necessary for professional development
• Participating in training in basic life-support skills in accordance with Practice guidelines
• Participating in annual appraisal meetings
• Maintaining familiarity with safeguarding procedures for children and vulnerable adults
• Attending and participating in Practice meetings when required to contribute to the effectiveness of the team
• Participating in the education and training of students
• Taking special responsibility for the induction and training of nursing staff
• Participating in any Practice audits

Special requirements:

• To work in accordance with the Nursing & Midwifery Council Code
• To be registered with the Nursing & Midwifery Council whilst employed by the Practice
• To hold professional indemnity insurance cover whilst employed by the Practice
• To provide evidence of immunisation against Hepatitis B
• An understanding, acceptance and adherence to the need for strict confidentiality with respect to patients, carers, Practice colleagues, other healthcare workers and information relating to the Practice as a business
• An ability to manage own time and workload effectively
• A commitment to the effective use of Practice and NHS resources
• An awareness of own limitations and experience
• To work closely with administrative and clinical staff applying agreed policies and procedures to ensure the smooth running of the Practice

Person Specification

Qualifications

Essential

• NMC Registered Nurse
• Post Registration Qualifications, Diabetes Management, Asthma

Desirable

• Postgraduate diploma or degree (Primary Care)

Experience

Essential

• Experience of working in a Primary Care environment
• Experience of working as a Practice Nurse
• Experience of Chronic Disease Management

Clinical Knowledge and Skills

Essential

• Wound care/removal of sutures and staples
• ECGs
• Venepuncture
• New patient health checks/Urinalysis/BP/Height/Weight
• Chaperone procedure
• Requesting pathology tests and processing the results, advising patients accordingly
• Travel medicine
• Diabetes
• Hypertension
• Asthma/COPD
• Spirometry
• CHD
• LES/DES/QoF/QiF/CQC related clinical and administrative work
• Immunisations (routine, childhood and travel)
• Womens health (Cervical cytology, contraception etc.)
• Understands the importance of evidence-based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and to understand when to refer to GPs
• Knowledge of Infection Prevention Control including Public Health issues in the local area
• Knowledge of health promotion strategies
• Understands the requirement for PGDs, PSDs and associated policy
• Excellent communication skills (written and oral)
• Strong IT skills
• Professional clear, polite manner

Desirable

• Awareness of issues within the wider health arena
• EMIS skills Including Ardens Template use

Skills and Personal Attributes

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Professional clear, polite manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem-solving and analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management
• Professional, polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Amicus Health

Address

Bampton Surgery

Barnhay

Bampton

Tiverton

Devon

EX16 9NB

United Kingdom

Employer's website

https://www.amicushealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

This vacancy will close at midnight on 30th September 2026

Interviews are due to be held on 12th October 2026

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• NNEB, NVQ Level 3 Child Care

Desirable

• Significant years post qualification experience

Experience

Essential

• Experience of working with infants

Desirable

• Experience of working in Neonatal setting
• Experience of working as a team member

Knowledge

Essential

• Knowledge of best practice
• Knowledge and understanding of child development
• Basic knowledge of the principles of clinical governance
• An awareness of health and safety and risk management

Desirable

• Documented evidence of continuing Professional Development

Skills

Essential

• Ability to work as part of a Multidisciplinary Team
• Play skills
• Effective verbal and written communication skills
• Effective organisation skills

Desirable

• Computing and internet skills

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division E

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk/

Person Specification

Qualifications

Essential

• Care Certificate either upon appointment or within 12 weeks of commencement
• Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)

Desirable

• NVQ Level 2 in Healthcare or a Level 2 Healthcare Support Worker Apprenticeship already achieved

Skills & Abilities

Essential

• Good communication skills
• Basic IT skills

Desirable

• Good organisational skills
• Commitment to undertaking continuous professional development (CPD)

Knowledge, Training & Experience

Essential

• Experience of working with members of the public or a desire to work in the Health Service
• Understanding of routine work procedures gained through a short induction period and on the job training

Desirable

• Experience of working within a health or social care environment
• Experience of working within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

The Royal Oldham Hospital

Rochdale Road Oldham

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Degree in Nursing or equivalent professional qualification
• Registered Nurse (Adult) with current NMC registration
• Postgraduate qualification in cancer care, oncology, dermatology or equivalent specialist experience
• Qualification in lesion recognition.
• Advanced communication skills training
• Evidence of continuing professional development
• Teaching, mentoring or assessing qualification, or willingness to undertake

Desirable

• Master's degree or working towards Master's level study
• Independent Nurse Prescriber qualification
• Advanced Clinical Assessment qualification
• Level 2 Psychological Support qualification
• Leadership or management qualification
• Research or Quality
• Improvement qualification
• Qualification in minor surgery

Experience

Essential

• Significant post-registration experience in oncology, dermatology or specialist cancer nursing
• Experience working as a Clinical Nurse Specialist or equivalent
• Experience coordinating complex patient pathways
• Experience working within multidisciplinary teams
• Experience supporting patients with complex emotional and psychological needs
• Experience undertaking audit, service evaluation or quality improvement

Desirable

• Experience leading specialist skin cancer services
• Experience developing nurse-led clinics
• Experience implementing remote monitoring services
• Experience contributing to clinical research
• Experience writing clinical guidelines or policies
• Experience managing change or service redesign
• Experience presenting at regional or national meetings

Knowledge

Essential

• Expert knowledge of skin cancer diagnosis, treatment and survivorship
• Understanding of NICE guidance and national cancer policy
• Knowledge of personalised cancer care principles.
• Understanding of cancer waiting time standards
• Knowledge of safeguarding, consent and information governance
• Understanding of clinical governance and quality improvement

Desirable

• Knowledge of regional and national cancer networks
• Knowledge of digital healthcare technologies
• Understanding of research governance
• Knowledge of project management methodologies
• Knowledge of business planning and service development
• Experience of implementing national service improvement programmes

Skills

Essential

• Excellent communication and interpersonal skills
• Advanced clinical assessment skills
• Excellent organisational and time management skills
• Ability to manage a complex specialist caseload independently
• Ability to prioritise competing demands
• Strong leadership and influencing skills
• Excellent teaching and facilitation skills
• Advanced problem-solving and decision-making skills
• High level of IT literacy
• Ability to work autonomously and collaboratively

Desirable

• Project management skills
• Advanced data analysis skills
• Experience using specialist cancer databases
• Experience presenting research findings
• Policy development experience

Other

Essential

• Compassionate, professional and patient-centred
• Demonstrates integrity, honesty and accountability
• Resilient and adaptable
• Committed to continuous learning and improvement
• Promotes equality, diversity and inclusion
• Demonstrates excellent professional judgement

Desirable

• Enthusiastic about service transformation
• Active involvement in professional networks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross University Hospital

London

E11 1NR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporarypatients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery face to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other

care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically)whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and

responsibilities associated with a GP working within primary care.

Completion of medical reports (including NHS and private services as required)

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g.

prescribing, confidentiality, data protection, health and safety

A commitment to life-long learning and audit to ensure evidence-based best practice

Contributing to evaluation/audit and clinical standard setting within the organisation

Contributing to the development of computer-based patient records

Contributing to the summarising of patient records and read-coding patient data

Attending training and events organised by the practice or other agencies, where

appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather,

sensitive information in relation to their health and other matters. They do so in

confidence and have the right to expect that staff will respect their privacy and act

appropriately

In the performance of the duties outlined in this job description, the post-holder may

have access to confidential information relating to patients and their carers, practice

staff and other healthcare workers. They may also have access to information

relating to the practice as a business organisation. All such information from any

source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the

business of the practice may only be divulged to authorised persons in accordance

with the practice policies and procedures relating to confidentiality and the

protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management

their own and others health and safety and infection control as defined in the practice

health & safety policy, the practice health & safety manual, and the practice infection

control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice

guidelines

Awareness of national standards of infection control and cleanliness and regulatory /

contractual / professional requirements, and good practice guidelines

Providing advice on the correct and safe management of the specimens process

including collection, labelling, handling, use of correct and clean containers, storage

and transport arrangements

Correct personal use of Personal Protective Equipment (PPE) and ensuring correct

use of PPE by others, advising on appropriate circumstances for use by clinicians,

staff and patients.

Management of the full range of infection control procedures in both routine and

extraordinary circumstances (e.g. pandemic or individual infectious circumstances)

Hand hygiene standards for self and others

Managing directly all incidents of accidental exposure

Management and advice relating to infection control and clinically based patient

care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to

infection control, cleanliness and related activities, ensuring that procedures are

followed and weaknesses / training needs are identified, escalating issues as

appropriate to the responsible person

Identifying the risks involved in work activities and undertaking such activities in a

way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and

manage the training of others across the full range of infection control and patient

processes

Monitoring practice facilities and equipment in relation to infection control, ensuring

that proper use is made of hand cleansing facilities, wipes etc, and that these are

sufficient to ensure a good clinical working environment. Lack of facilities to be

escalated as appropriate to the responsible manager

Safe management of sharps use, storage and disposal

Maintenance of own clean working environment

Using appropriate infection control procedures, maintaining work areas in a tidy,

clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective

action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and

infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile,

identifying issues and hazards / risks in relation to other work areas within the

business, and assuming responsibility in the maintenance of general standards of

cleanliness across the business in consultation (where appropriate) with responsible

managers

Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management including handling, segregation, and

container use

Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and

colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them

in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental

and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or

study days necessary to ensure that professional development requirements for PREP are

met, the post-holder will participate in any training programme implemented by the

practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking

responsibility for maintaining a record of own personal and/or professional

development

Taking responsibility for own development, learning and performance and

demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or

under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities

and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the

team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond

accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines

will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Full GMC Registration
• Fully Qualified GP with CCT, MRCGP
• National Performers List
• UK Driving Licence
• Eligibility to practice in UK independently
• Excellent verbal, written interpersonal communication skills
• Competent IT skills
• EMIS WEB
• Docman
• Ability to work independently and as part of a team.

Desirable

• Coils/Implants
• Educational GP Trainer
• Interest in Research
• Qualified in Pessary Fitting and Removal
• Minor Surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Charlbury Medical Centre

Address

The Charlbury Medical Centre

Enstone Road

Charlbury

Chipping Norton

Oxfordshire

OX7 3PQ

United Kingdom

Employer's website

https://www.thecharlburymedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Weekly time table consists of outpatient clinics, operating list, research, MDT meetings, and ward rounds, supporting and training the junior doctors.

The fellows will spend time with all 4 of the foot and ankle consultants, Mr Nick Cullen, Mr Matthew Welck, Mr Shelain Patel and Mr Karan Malhotra

Person Specification

Trust Values:

Essential

• Understands and committed to Trust values: Patients first always Excellence in all we do Trust, honesty and respect for each other Equality for all

Education, qualification and training

Essential

• Applicants must have completed the FRCS (Trauma and Orth) or equivalent and will be expected to be post CCT and demonstrate a track record of research and audit experience
• 1 year experience in foot and ankle surgery at SpR level. Already developed an interest in foot and ankle surgery.

Desirable

• Post CCT
• Experience of research in foot and ankle surgery
• Experience of MDT working

Clinical Care (knowledge and skills)

Essential

• Experience in foot and ankle surgery at SpR level. Already developed an interest in foot and ankle surgery.

Desirable

• Research with higher degree ideally in relevant specialty Experience of MDT working

Maintaining clinical competence

Essential

• Evidence of good written and verbal communication skills
• An understanding of the major risk factors for foot and ankle surgery at a population level and at the level of the individual

Desirable

• Ability and enthusiasm to teach medical undergraduates and Allied Health Professionals.

Organisation and planning

Essential

• Clarity of career aims, in particular reasons for choosing fellowship post
• Evidence of being a good team member Active interest in research and audit

Desirable

• Leadership qualities Commitment and interest in research Recognition of the importance of research in the field of scoliosis development and treatment.

Communication and working relationships

Essential

• Good communication skills
• Able to build good working relationships
• Clarity of career aims, in particular reasons for choosing fellowship post in foot and ankle surgery
• Evidence of being a good team member

Desirable

• Considerate

Personal attributes and experience

Essential

• Attention to detail

Desirable

• Able to work Autonomously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Royal National Orthopaedic Hospital NHS Trust

Royal National Orthopaedic Hospital Trust Brockley Hill

Stanmore

HA7 4LP

United Kingdom

Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification

Qualifications

Essential

• Registered Nurse (Child) on NMC register

Desirable

• APLS/EPALS

Experience

Essential

• At least 2 years experience in acute paediatric setting

Desirable

• Experience in children's surgical nursing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Chelmsford

CM1 7ET

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a patient based caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. As a member of the team and one of the employers they will be expected to set an example to others, assist in education and training and to play a full role in target achievement and service development.

Clinical Responsibilities:

• The GP will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations, visiting patients at home and in nursing homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence as required.
• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Screen patients for disease risk factors and early signs of illness.
• Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate in line with the practice timeline guidelines.
• Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE.
• Ensure appropriate follow up of patients.
• Record clear and contemporaneous computerised consultation notes to agreed standards.
• Collect data for audit purposes.
• Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
• Prescribe generically whenever appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance).
• Work with and support other members of the primary health care team in delivering high quality primary care.
• Promote the application of standards and codes of Practice set by the Royal College of General Practice, General Medical Council, Department of Health, and local CCG.
• Play a role in the practice achieving agreed QOF and other key performance indicator targets.
• Take responsibility for targets and services allocated, e.g. a QOF area or an Enhanced Service.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• Commitment and contribution to achievement of the highest possible quality standards such as the QOF and other targets.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contribute to evaluation/audit and clinical standard setting within the organisation.
• Attendance at regular in-house governance and educational meetings and training as well as events at other agencies as appropriate.
• Assist with the training of other staff members and also with the education of doctors and nurses in training as appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• As a GP you will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The GP will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Identify the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Make effective use of training to update knowledge and skills.
• Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Report potential risks identified.

Equality and Diversity:

The GP will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The GP will maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met. This may include training needed for areas of Practice Development.

Quality:

The GP will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The GP will recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.

Person Specification

Skills

Essential

• Excellent communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• EMIS/Systmone/Vision user skills.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Excellent interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow clinical policy and procedure.
• Experience with audit and able to lead audit programmes.
• Experience with clinical risk management.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated, forward thinker.
• Problem solver with the ability to process information accurately and effectively, interpreting data as required.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure/in stressful situations.
• Effectively able to communicate and understand the needs of the patient.
• Commitment to ongoing professional development.
• Effectively utilise resources.
• Punctual and committed to supporting the team effort.

Clinical Knowledge & Skills

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP.

Experience

Essential

• Experience of working in a primary care environment.
• Experience of continued professional development.

Desirable

• Experience of QOF and clinical audit.
• Experience of medicines management.
• General understanding of the primary care contract.

Eligibility

Essential

• Full GMC registration.
• National Performers List registration (England), noting that confirmation on this list is adequate for DBS confirmation.
• Primary Medical Services Performers Lists (Scotland).
• All Wales Medical Performers List and All Wales Locum Register (Wales).
• Northern Ireland Primary Medical Performers List (PMPL) (Northern Ireland).
• Appropriate defence indemnity (MPS/MDU).
• Evidence of current validation.
• Evidence of last appraisal.
• Eligibility to practice in the UK independently.

Qualifications

Essential

• Qualified GP.
• MRCGP.
• Vocational Training Certificate or equivalent JCPTGP.
• General Practitioner (Certificate of Completion of Training CCT).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

Cruddas Park Surgery

178 Westmorland Road

Newcastle upon Tyne

NE4 7JT

United Kingdom

Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. Training in specific areas may be necessary. Personal development and education will be encouraged.

• Maintaining and monitoring the practice appointment system making new and follow-up appointments
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Signpost patients to the correct service using our care navigation process
• Advise patients of relevant charges for private services, accept payment and issue receipts.
• Initiating contact with and responding to, requests from patients, team members and external agencies
• Data entry of new/temporary registrations, patient/proxy access and relevant patient information as required
• Input data into the patients healthcare records as necessary
• Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms to the appropriate person
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Maintain a clean, tidy, effective working area at all times
• Monitor and maintain the reception area and notice boards
• Support all clinical staff with general tasks as requested
• Complete opening and closing procedures in accordance with the duty rota
• Produce repeat prescriptions, ensuring they are processed accurately and efficiently
• Monitoring of stationery supplies
• Undertake administrative tasks as allocated by the Reception Manager

Person Specification

Experience

Essential

• Previous experience of working with the general public

Desirable

• Experience of administrative duties
• Experience of working in a healthcare setting
• Experience of prescription administration

Qualifications

Essential

• Good general education to GCSE level or equivalent

Desirable

• AMSPAR Receptionists qualification
• NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wargrave House Surgery

Address

Wargrave House Surgery

Wargrave House

23 St. Owen Street

HEREFORD

HR1 2JB

United Kingdom

Employer's website

https://www.wargravehousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

Having completed the Care Certificate or equivalent qualification, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.

The HCA will work under the supervision of a registered clinician while developing competencies in community-based care. The role is at Support Worker Level and as described in NHS E Primary Care and General Practice Nursing Career and Core Capabilities Framework.

Following agreed clinical protocols in conjunction with the nursing team and referral to GPs as appropriate.

Consult with patients and their families to undertake assessments of patient need

Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education.

Provide clinical support to registered nurses and other healthcare professionals within the organisation

Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives

Act as a chaperone as required

Ensure specimens are recorded and ready for onward transportation

Provide support during minor operations if required.

Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy

Work within national and local protocols where these exist

Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

Recognise the boundaries of their practice and know when and to whom patients should be referred

Support in the delivery of enhanced services and other service requirements

Support the administrative team on an as-required basis

Undertake all mandatory training and induction programmes

Maintain a clean, tidy, effective working area at all times

Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Participate in any audits as directed

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning

Complete opening and closing procedures if required.

Recognise emergency situations and act appropriately to seek assistance.

Deliver key elements of public health, health protection and promotion programmes as required that improve health and reduce inequalities.

Prioritise own workload, and act promptly and effectively to meet the regular unpredictable situations that may occur within the role.

Demonstrate flexibility.

Work closely with duty and on call teams, promptly responding to team priorities.

Lead by example and action in relation to behaviour, attitudes, conduct and appearance.

Report and investigate untoward incidents.

Work in close partnership with colleagues and external agencies, to develop care management plans to improve health outcomes.

Establish and monitor own practice, identifying auditable outcomes with the leadership team.

Maintain accurate patient records and enter onto SystmOne using agreed templates/Read Codes.

Maintain data collection systems and participate in audit.

Help to maintain QOF acheivements

Person Specification

Qualifications

Essential

• NVQ Level 2 in Health and Social Care
• Qualification in Venepuncture

Desirable

• NVQ Level 3 in Health and Social Care

Experience

Essential

• Experience of working as a HCA

Desirable

• Experience of working within a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Court Surgery

Address

Borough Fields Shopping Centre

Royal Wootton Bassett

Swindon

Wiltshire

SN4 7AX

United Kingdom

Employer's website

https://www.newcourt-wilts.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Location:West midlands

Job type:Ad-hoc - flexible - weekend shifts

Hours: 8:00-18:00 - Saturday's & Sunday's

Contract length: Ongoing

Person Specification

Experience

Essential

• 2 years minimum experience within an Outpatient setting
• Currently practicing or has practised within Urology outpatients, for a minimum of 6 months, over the last 12-month period.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

18 Week Support Limited

Address

Station road

Midlands

WV10 0QP

United Kingdom

Employer's website

https://www.18weeksupport.com/careers/working-with-us/ (Opens in a new tab)

Job description

Job responsibilities

Location: Hampshire

Job type:Ad-hoc - flexible - weekend shifts

Hours: 8:00-18:00 - Saturday's & Sunday's

Contract length: Ongoing

Person Specification

Experience

Essential

• Requirements:
• Registered Nurse with valid NMC registration.
• Current experience working within a surgical recovery setting for a minimum of 6 months within the last 12 months.
• Proven NHS experience.
• Experience working within surgical wards or urology environments is desirable.
• Strong clinical, communication, and interpersonal skills.
• Ability to work effectively within a multidisciplinary ward team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

18 Week Support Limited

Address

15 Foregate Street

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.18weeksupport.com/careers/working-with-us/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• To ensure the efficient running of the Access Team in compliance with Caldicott guidance and Data Protection, whilst facilitating the safe, confidential, and secure storage and transmission of personal data in line with Trust Management policies.
• Can plan and organise own workload, and to be operationally responsible for providing the administration of a patient focussed service in a professional and timely manner, ensuring work is prioritised in the face of competing demands by level of importance and urgency, whilst adhering to National and Trust policies and targets relating to Subject Access Requests (Rights of Access) and other Individual Rights.
• Responsible for accurately recording all requests onto the Trust Database system in a timely manner.
• Responsible for ensuring mechanisms are in place to retrieve and copy records.
• Liaise with multi-disciplinary staff and external agencies where the need arises regarding appropriates disclosures and in-line with Trust policies and procedures.
• To have good working relationships with Information Governance and the Trust Legal Team.
• Undertake administrative requirements of the role which include photocopying and general office duties.
• To ensure ID verification and validation of consent to ensure safe release of documentation.
• Ensure all face-to-face, telephone and E-mail are dealt with in a comprehensive, efficient and confidential manner.
• Ensure that all paper records are processed and tracked in accordance with Trust policies and procedures.
• To keep up to date with new developments and service changes in relation to Clinical Records, Data Protection and Health Records Management.
• Undertake annual Information Governance training and additional if required by the Data Security and Protection Toolkit.
• Compliance with the Data Protection Act 2018 and Information Governance.
• Compliance with the Deceased Access to Health Records Act.
• Liaise with applicants prior to preparing their records on receipt of completed Application Form, in terms of what information they require.
• Explain the process to applicants (patients, relatives, external agencies) and support them through it.
• Where required, supervise patient and / or relative applicant as they go through their records and answer questions and concerns raised by the applicant.
• Collaboration with Patient Experience and Complaints Department, Information Governance and any other Department when necessary, in responding to complaint requests etc.
• Would be required to assist with the training of new staff within the boundaries of own skills and knowledge gained by working within the area.
• Liaise with Police and / or Social Services and any other external body.
• Ensure all responses are issued within the Trusts requirement to meet legal timeframes.
• Provide advice to departments across the Trust re Access to information processes.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Adhere to relevant Code of Practice of Professional body where relevant.

ADMINISTRATIVE RESPONSIBILITIES

• Full range of office administrative duties.

TEACHING & TRAINING RESPONSIBILITIES

• Participate in the induction of new staff, provide mentoring and to participate in educating others about the role of the Access team.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Ability to effectively monitor own and services performance.

Person Specification

Qualifications

Essential

• GCSE grade C in English Language
• NVQ level 3 or equivalent knowledge in relevant field
• Continuing professional development

Desirable

• RSA II or equivalent
• Legal Qualification

Knowledge & Experience

Essential

• Substantial administration experience, including diary management
• Customer Care training
• Good working knowledge of Microsoft Office computer software packages (e.g., Word, Excel, PowerPoint)
• Experience of dealing with informal concerns in real time
• Understanding of Data Protection Act and Access to Health Records

Desirable

• Experience of working in the NHS

Skills

Essential

• Ability to work in a team and as an individual
• Able to use own initiative
• Self-motivation, good time management and problem-solving skills
• Excellent inter-personal skills, with ability to effectively communicate with staff and members of the public from all backgrounds
• Ability to work under pressure to strict deadlines, whilst maintaining a high standard of work
• Strong organisational skills
• Awareness of requirement for patient and staff confidentiality

Other

Essential

• Flexible approach to work
• Ability to travel to various hospital sites by own vehicle / access to assisted driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

St Helens

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Work as part of a team and duties will be delegated by the registered healthcare professional.

Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.

Work within agreed ways of working, following relevant Trust standards, policies and protocols.

Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.

Observe, assess and respond to personal care patients needs appropriately, escalating concerns to nursing staff, as required.

Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff.

As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care.

Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs).

Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care.

Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.

Ensure patient property is managed as per Trust policy.

Monitor levels of supplies and order supplies for the department as appropriate.

Demonstrates own duties to new starters, contributing to the learning environment.

To work in line with Trust policies and procedures

Contributes to maintaining a safe, healthy working environment.

Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.

Work in partnership with the individual, their carers/ families and the wider healthcare team.

Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.

Participate in team handovers

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Completion of Trust Care Certificate within 4 months of appointment
• Basic literacy and numeracy skills

Desirable

• NVQ level 2 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)

Knowledge and Experience

Essential

• Knowledge of personal care and related procedures
• Experience of working in a team

Desirable

• Experience of working in a patient care/health related role

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
• Occasional requirement for concentration, with few competing demands for attention
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death
• Able to carry out direct personal care as required on ward or department
• Occasional exposure to patients with challenging behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The GP Administrator is responsible for providing a comprehensive range of administrative and clerical support to the multidisciplinary team, helping to ensure the smooth and efficient running of the practice and delivery of high-quality patient care.

The role encompasses a wide variety of administrative functions, including patient registrations and deductions, medical records management, clinical correspondence processing, referrals, private work, information requests and complaints administration. The successful candidate will be adaptable, organised, detail-oriented and able to manage a varied workload within a busy General Practice environment.

Main Duties and Responsibilities

• Process and maintain electronic patient records, including patient registrations, deductions, GP2GP transfers, demographic updates, medical record requests and patient deaths.
• Review, process, code and workflow incoming clinical correspondence using the practice's AI-assisted document management system (Anima), applying appropriate oversight and professional judgement to ensure patient records remain accurate, up to date and compliant with practice protocols.
• Scan, upload, index and manage patient documentation, maintaining high standards of record keeping and data quality.
• Monitor and action shared practice inboxes, tasks and communication systems within agreed timescales.
• Process NHS and private referrals, maintaining accurate records and liaising with patients, clinicians and external healthcare providers as required.
• Support the administration of Subject Access Requests (SARs), insurance reports, solicitor requests, DVLA enquiries and other information requests.
• Administer private work, including medical reports, forms, letters and associated fees, ensuring work is processed efficiently and accurately.
• Support the administration of patient complaints and concerns, maintaining records and assisting with correspondence and information gathering as required.
• Produce letters, reports, searches and other administrative documentation to support clinical, operational and quality improvement activities.
• Communicate professionally with patients, carers, healthcare professionals and external organisations, providing a responsive and patient-focused service.
• Work collaboratively with colleagues across the practice to support service delivery and maintain an effective administrative function.

Professional Responsibilities

The post holder will:

• Maintain strict confidentiality and comply with GDPR, NHS guidance and practice policies at all times.
• Demonstrate professionalism, accuracy, initiative and excellent attention to detail.
• Manage workload effectively, prioritising tasks within a busy and changing environment.
• Participate in mandatory training, appraisal and continuous professional development.
• Contribute to audits, quality improvement initiatives and service development activities.
• Support equality, diversity and inclusion, treating patients, visitors and colleagues with dignity, fairness and respect.
• Remain flexible and willing to develop knowledge and skills across multiple areas of General Practice administration.
• Undertake any other duties appropriate to the role and commensurate with the needs of the practice.

Person Specification

Personal Qualities

Essential

• Professional, approachable and patient-focused manner.
• Reliable, adaptable and able to remain calm under pressure.
• Positive attitude with a willingness to support colleagues and contribute to the wider practice team.
• Commitment to delivering a high standard of patient service.
• Ability to work on-site and demonstrate flexibility to work between 8:00am and 6:00pm as a full-time working pattern.

Knowledge and Skills

Essential

• Excellent organisational skills with the ability to prioritise workload effectively and meet deadlines.
• Strong attention to detail and a high standard of accuracy.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work independently using initiative and as part of a wider team.
• Good data entry and record management skills.
• Understanding of confidentiality, GDPR and information governance requirements.
• Willingness to learn and develop across a broad range of General Practice administrative functions.

Desirable

• Understanding of General Practice processes and NHS Primary Care services.
• Understanding of medical terminology and clinical correspondence.
• Familiarity with AI-assisted document management and workflow systems, such as Anima.

Experience

Essential

• Previous administrative experience within the NHS.
• Experience working within a busy office, healthcare or customer service environment.
• Experience managing multiple and varied workloads while maintaining accuracy and attention to detail.
• Experience handling confidential and sensitive information.
• Experience using Microsoft Office applications and other IT systems.

Desirable

• Previous experience working within General Practice or Primary Care.
• Experience using SystmOne.
• Experience processing clinical correspondence, coding and maintaining electronic patient records.
• Experience managing patient registrations, deductions, GP2GP transfers and medical records.
• Experience processing referrals via eRS and other referral pathways.
• Experience handling private work, insurance reports, Subject Access Requests (SARs) and medical records requests.

Qualifications

Essential

• GCSE Grade C/4 or above (or equivalent) in English and Mathematics.

Desirable

• Qualification or training relevant to medical administration, information governance or healthcare records management.
• Evidence of continued professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leckhampton Surgery

Address

17 Moorend Park Road

Cheltenham

Gloucestershire

GL53 0LA

United Kingdom

Employer's website

https://www.leckhamptonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and qualifications

Essential

• Degree or equivalent in Radiography
• HCPC Registered
• Minimum 1 year post qualification experience
• Commitment to undertake a Post Graduate Diploma in Medical Ultrasound

Desirable

• Involvement in audit
• Evidence of CPD
• Evidence of interest in Ultrasound

Experience

Essential

• Working as a Radiographer in and NHS Hospital

Desirable

• Shadowing or observing Sonographers

Skills and Abilities

Essential

• Good communication skills
• Familiarity with NHS IT systems
• Good organisational and time management skills

Desirable

• Ability to cope with emotionally challenging situations
• Basic knowledge of anatomy and physiology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Westmorland General Hospital - Cross bay working

Burton Road

Kendal

LA9 7RG

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Person Specification

Education and Qualifications

Essential

• oDCR or BSc Radiography
• oHCPC Registration
• oPGC in Advanced Medical Imaging and PGC in Fundamentals of Radiology Reporting completed, Post Graduate Certificate in Advanced Practice - Plain film imaging or other equivalent qualification or willing to train towards
• oEvidence of CPD

Experience

Essential

• oExperience in a wide range of radiographic techniques with a range of equipment
• oExperience of imaging procedures

Desirable

• oUndertake IV cannulation/ injections as appropriate
• oMentoring students
• oMentoring students

Skills, Ability & Knowledge

Essential

• oKey Board Skills
• oWork to departmental policies and procedures
• oEffective communicator, verbally and written
• oGood interpersonal skills
• oAbility to organise
• oAble to lead small team
• oAble to manage own time
• oAble to teach others
• oAble to work and concentrate during long shifts
• oAble to work as part of a team
• oGood communication skills
• oHighly motivated
• oEnthusiastic
• oAbility to work under pressure

Desirable

• oInformation Management
• oRadiation Protection Experience

Personal Qualities

Essential

• oAbility to comply with the Trust's policies.
• oAbility to travel between the Trust sites as required.
• oTo demonstrate flexibility in approach to work patterns.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Westmorland General Hospital

Burton Road

Kendal

LA9 7RG

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Person Specification

>ducation & Qualifications

Essential

• Foundation Degree in Health and Social Care/Assistant Practitioner Qualification or equivalent or a willingness to start to work towards this qualification within 12 months of starting in post
• Full UK driving licence/Ability to travel independently to areas not served by public transport
• Computer skills relevant to roll (Microsoft Office, EMIS, STRATA)
• Literacy skills at level 2 or above (GCSE, Functional Skills or equivalent )

Desirable

• Training relevant to Occupational Therapy or Physiotherapy Core Skills for example OTAGO, Trusted Assessor, Therapeutic Moving and Handling

Experience

Essential

• Experience working in a Occupational Therapy, Physiotherapy or other related Allied Health Professional service.
• Experience making independent clinical and professional decisions at AP level, taking into consideration Trust/Departmental Policies/Procedures
• Experience of manage own case load, seeking support when required.
• Experience of manual handling including legislation and techniques
• Knowledge and ability to follow trust policies and procedures
• Proven ability to effectively communicate with people.

Desirable

• Experience of working in a community health setting
• Able to demonstrate commitment to continued Professional Development.
• Experience in delivering information in a group setting
• Experience prescribing small aids and adaptations

Skills, Ability & Knowledge

Essential

• Able to work well as part of a team
• Good observational skills
• Physical ability to complete the role with reasonable adjustments if required
• Demonstrates the ability to problem solve and think creatively

Desirable

• Awareness of Service Development Strategies
• Understanding of Patient flow systems
• Dementia Awareness experience or training

Personal Qualities

Essential

• Evidence of having an approachable, flexible and enthusiastic personality
• Ability to travel as required for the post

Desirable

• Evidence of supporting service developments and being open to developments
• Ability to manage changes and unpredictability in the working day.
• Availability to cover core service hours and work flexibly across locality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA14RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and qualifications

Essential

• 1st level Registered Nurse

Desirable

• experience in Emergency care
• intermediate life support
• venepuncture/Cannulation

Experience

Essential

• Working within a multidisciplinary team
• Evidence of recent professional development
• Experience of establishing effective communication

Desirable

• Previous experience within designated area
• Experience of mentoring and assessing junior staff
• Experience as shift team leader

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Pharmacy Technician is an integral member of the general practice team, working within professional boundaries across practices within the PCN. The role operates under the supervision of the PCN Clinical Pharmacists to support the safe, accurate and timely use of prescribed medicines.

The postholder will provide technical and clinical support to Clinical Pharmacists and clinicians with the practices, including responding to medication-related queries, undertaking medicines reconciliation following care transitions and supporting prescribing safety through audits and data presentation. The role may also involve patient-facing work, including the delivery of technician-led clinics where appropriate.

Pharmacy Technicians play a key role within the PCNs multidisciplinary team, contributing across clinical, technical, and administrative functions to support effective medicines optimisation and improve patient outcomes.

Person Specification

Qualifications

Essential

• Educated to GCSE Mathematics and English Grade C or above level or equivalent NVQ level 3 in pharmacy services or equivalent. Registration with the General Pharmaceutical Council GPhC Evidence of Continued Professional Development Excellent time management skills Excellent communication skills, demonstrating clear and polite verbal skills Adaptable and quick to make relationships with new teams Flexible and cooperative Ability to identify risk and escalate appropriately Ability to maintain confidentiality Evidence of working autonomously or as part of a team Holds a full driving licence with access to a vehicle to enable travel across the PCN area and Wakefield District Disclosure Barring Service DBS check

Desirable

• Completion of CPPE primary care educational pathway. Experience working in a primary care setting / PCN Knowledge of General Practice repeat prescribing systems Use of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Conexus Healthcare CIC

Address

Henry Moore Surgery

26 Smawthorne Lane

Castleford

West Yorkshire

WF104EN

United Kingdom

Employer's website

https://conexus-healthcare.org/ (Opens in a new tab)

Job description

Job responsibilities

The Nutrition Nurse Specialist (Adult) is an advanced autonomous practitioner providing expert clinical leadership in the assessment, planning, implementation and evaluation of care for adult patients requiring enteral and parenteral nutrition across Bedfordshire Hospitals NHS Foundation Trust.

The post holder will act as the Trust's specialist resource for adult nutritional support, delivering expert clinical care, leading service development, providing education and training, and supporting governance, audit and quality improvement initiatives.

The role supports patients across a wide range of specialties including gastroenterology, stroke, head and neck cancer, critical care, surgery and complex medical services. The post holder will provide specialist advice regarding malnutrition, enteral feeding, parenteral nutrition and intestinal failure, ensuring patients receive timely, safe and effective nutritional support.

The post holder will manage a specialist caseload, undertake nurse-led clinics and multidisciplinary ward rounds, accept and make referrals autonomously, and contribute to the development of innovative services. This includes developing an enhanced role in the care of patients with eating disorders and, following appropriate training and competency assessment, contributing to the development of a nurse-led coeliac disease service.

The Nutrition Nurse Specialist will work closely with the regional Intestinal Failure Centre in Cambridge, supporting referrals, repatriation of patients and ongoing shared management for patients requiring complex intestinal failure and parenteral nutrition services.

The post holder will play a key role in supporting the Trust's stroke, head and neck cancer, intensive care and surgical pathways by providing specialist nutritional assessment, intervention and discharge planning for patients requiring artificial nutritional support.

The post holder will lead on the assessment and timely replacement of enteral feeding tubes in accordance with national guidance and Trust policies.

KEY RESPONSIBILITIES:

Clinical Practice

• Act as the Trust's expert practitioner for adult enteral and parenteral nutrition.

• Independently assess, plan, implement and evaluate specialist nutritional care for adults requiring artificial nutritional support.

• Lead nurse-led nutrition clinics and participate in multidisciplinary nutrition ward rounds.

• Provide expert advice regarding enteral feeding, parenteral nutrition, intestinal failure and malnutrition.

• Assess suitability for long-term enteral feeding including gastrostomy and jejunostomy placement.

• Assess patients requiring parenteral nutrition and contribute to safe management of central venous access devices.

• Support prevention of catheter-related bloodstream infections in collaboration with Infection Prevention and Control and Critical Care teams.

• Insert and replace feeding tubes within agreed competencies and manage complex enteral access complications.

• Assist with PEG and nasogastric tube placement where appropriate.

• Assess and review patients requiring replacement feeding tubes, ensuring timely intervention in accordance with Trust policy and national guidance.

• Deliver specialist nutritional support to patients within gastroenterology, stroke, head and neck cancer, critical care, surgical and medical specialties.

• Develop expertise in supporting patients with eating disorders.

• Following appropriate training, contribute to the delivery of a nurse-led coeliac disease service.

• Support discharge planning for patients requiring home enteral or parenteral nutrition.

• Provide follow-up for patients receiving home enteral feeding and liaise with homecare providers and community teams.

• Accept referrals and make onward referrals autonomously.

• Act as a qualified non-medical nurse prescriber within the scope of professional competence, Trust policy and prescribing authority, prescribing appropriate medicines, nutritional products and other treatments as clinically indicated.

• Request, review and interpret appropriate diagnostic investigations, including blood tests and other relevant investigations, within the scope of the role and professional competence, taking appropriate clinical action and escalating abnormal or concerning results when required.

• Use clinical assessment, investigation results and specialist knowledge to inform diagnosis, treatment planning, monitoring and evaluation of patients receiving nutritional support.

• Maintain appropriate prescribing and diagnostic competencies and undertake relevant continuing professional development to ensure safe, evidence-based practice.

LEADERSHIP AND MANAGERIAL RESPONSIBILITIES:

• Provide professional leadership for nutrition nursing throughout the Trust.

• Lead the development, implementation and review of nutrition-related policies, guidelines and clinical pathways.

• Coordinate multidisciplinary care for patients requiring enteral and parenteral nutrition.

• Work collaboratively with the regional Intestinal Failure Centre in Cambridge to ensure seamless patient care.

• Lead quality improvement initiatives, service evaluation and clinical audit.

• Produce annual activity and quality reports.

• Contribute to business planning and future development of Nutrition Support Services.

• Evaluate specialist nutrition products and equipment and support procurement decisions.

• Investigate incidents, complaints and Serious Incidents relating to nutritional support and implement learning.

• Promote patient safety through robust governance and risk management.

LINE MANAGEMENT RESPONSIBILITIES

• Provide effective line management and professional leadership to designated nursing and support staff within the Nutrition Support Service.

• Undertake responsibility for the recruitment, induction, performance management, appraisal and development of staff within the service, in accordance with Trust policies and procedures.

• Provide regular supervision, support and feedback to line-managed staff, promoting professional development, competence and high standards of clinical practice.

• Monitor staffing levels, skill mix, workload and service capacity, escalating workforce and operational concerns appropriately.

• Manage attendance, sickness absence, capability and other employee relations matters in accordance with Trust policies, seeking advice from the appropriate HR/Employee Relations team where required.

• Ensure staff maintain appropriate professional registration, mandatory training, clinical competencies and continuing professional development.

• Support staff through performance and development processes, identifying training needs and facilitating access to appropriate education and professional development opportunities.

• Ensure effective induction and competency assessment for staff undertaking specialist nutrition-related duties.

• Promote a positive, inclusive and supportive working environment, addressing concerns relating to conduct, performance, wellbeing, equality and professional standards appropriately.

• Participate in disciplinary, grievance, capability and other formal processes as required for a Band 7 manager, following appropriate Trust policy and training.

• Ensure effective communication within the Nutrition Support Service and promote collaborative working across nursing, medical and wider multidisciplinary teams.

• Contribute to workforce planning and the development of the Nutrition Support Service, including succession planning and development of specialist nursing roles.

EDUCATION, TRAINING AND DEVELOPMENT

• Deliver education programmes for registered and unregistered staff.

• Train patients, relatives and carers in the safe management of enteral and parenteral nutrition.

• Act as mentor, assessor and clinical supervisor for nurses and students.

• Lead the Trust Nutrition Link Nurse Programme.

• Develop competency frameworks for enteral and parenteral nutrition.

• Deliver education for junior doctors, dietitians, pharmacists and other multidisciplinary professionals.

AUDIT AND RESEARCH:

• Lead and participate in clinical audit and research.

• Benchmark services against national guidance including BAPEN, NICE and NMC standards.

• Maintain databases and clinical outcome measures.

• Present audit findings locally and nationally where appropriate.

• Support publication and dissemination of research and quality improvement work.

• Maintain compliance with Information Governance, Infection Prevention and Control, Safeguarding and Professional Standards.

COMMUNICATION:

The post holder will communicate highly complex and sensitive information to patients and families regarding artificial nutrition, prognosis, treatment options and long-term care planning. They will establish effective working relationships across primary, secondary and tertiary care, ensuring seamless communication throughout the patient journey.

The post holder will work closely with consultants, dietitians, pharmacists, speech and language therapists, specialist nurses, community nursing teams, GPs, hospice services and the regional Intestinal Failure Centre to coordinate complex nutritional care.

Additional Responsibilities

• Support Trust-wide nutrition strategy and quality improvement.

• Promote evidence-based practice.

• Act as a visible clinical leader within the organisation.

• Maintain own professional registration, competencies and continuing professional development.

• Undertake any other duties appropriate to the grade of the post.

Person Specification

Qualifications

Essential

• Registered Nurse Level 1
• ENB 998, MSPP or equivalent
• Relevant experience in caring for this group of patients.
• Advanced Communication
• Non-Medical Prescribing qualification
• Evidence of continuing professional development (CPD) relevant to nutrition
• Evidence of recent specialist training in enteral and/or parental nutrition
• Evidence of leadership development or equivalent experience

Desirable

• Nutrition support qualification
• Advanced clinical assessment qualification

Experience

Essential

• Significant post registration experience in adult nursing
• Experience of caring for patients receiving enteral and parenteral nutrition
• Experience of caring for patients with feeding and swallowing problems
• Experience assessing nutritional requirements and developing, implementing and reviewing individualised nutrition care plans
• Experience of managing patients with feeding and swallowing difficulties
• Experience of working within a multidisciplinary team, including dietitians, speech and language therapists, medical teams and pharmacists.
• Experience of recognising and managing complications associated with enteral and parenteral nutrition.
• Experience of clinical risk assessment and risk management.
• Experience of providing education and training to patients, carers and healthcare professionals.
• Experience of contributing to clinical governance, quality improvement and patient safety.
• Experience pf managing independently and prioritising a specialist caseload
• Experience of supporting discharge planning and continuity of nutritional care between hospital, community and home settings.

Desirable

• Experience working within a specialist nutrition support team.
• Experience of home enteral nutrition and/or home parenteral nutrition.
• Experience of managing complex gastrostomy, jejunostomy or other enteral feeding devices.
• Experience of vascular access management in patients receiving parenteral nutrition.
• Experience of standard setting, clinical audit and service evaluation.
• Experience of developing and implementing clinical guidelines, policies or patient information
• Experience of leading or contributing to service improvement projects.
• Experience of undertaking or contributing to research.
• Experience of presenting clinical/service information at local or regional meetings.
• Experience of supporting junior staff and other professionals in developing nutrition-related competencies.

Knowledge

Essential

• Comprehensive knowledge of the principles of nutritional assessment and nutritional support in adults.
• Knowledge of disease-related malnutrition, including identification, prevention and management.
• Specialist knowledge of enteral and parenteral nutrition.
• Knowledge of commonly used enteral and parenteral nutrition products and equipment.
• Knowledge of indications, contraindications and complications associated with enteral and parenteral nutrition
• Knowledge of safe nasogastric tube placement and confirmation processes.
• Knowledge of gastrostomy and jejunostomy care
• Understanding of refeeding syndrome and its prevention and management.
• Understanding of fluid, electrolyte and biochemical monitoring in patients receiving nutritional support
• Understanding of the nutritional needs of patients with gastrointestinal, neurological, oncology, head and neck, maxillofacial and surgical conditions
• Knowledge of infection prevention and control principles relevant to nutrition support.
• Understanding of clinical governance, patient safety, incident reporting and risk management.
• Awareness of relevant national guidance, professional standards and evidence-based practice.
• Understanding of capacity, consent and safeguarding considerations in relation to nutritional support.

Desirable

• Knowledge of home nutrition support and community-based nutrition services.
• Knowledge of nutrition support pathways across acute, community and primary care settings.
• Knowledge of current national nutrition support standards and quality frameworks.
• Knowledge of service improvement methodologies.
• Knowledge of clinical audit and research methodology.
• Awareness of the financial and resource implications of specialist nutrition support.

Skills

Essential

• Competent in the assessment and management of patients requiring nutritional support.
• Competent in passing fine-bore nasogastric tubes in accordance with local policy.
• Competent in the assessment and ongoing management of enteral feeding tubes
• Competent in gastrostomy tube care and management.
• Competent in monitoring patients receiving parenteral nutrition.
• Able to recognise and respond appropriately to complications of enteral and parenteral nutrition
• Able to interpret relevant biochemical and clinical information and escalate concerns appropriately.
• Able to undertake nutritional risk assessment and formulate appropriate nursing interventions.
• Able to develop, implement and evaluate individualised nutritional care plans.
• Able to provide practical education and competency-based training to patients, carers and healthcare professionals.
• Able to work safely within professional scope of practice and recognise when specialist or medical input is required.

Desirable

• Project management skills
• Computer skills (word processing, spreadsheet, and Powerpoint)
• Competence in gastrostomy tube insertion/ change
• Competence in managing jejunal feeding tubes.
• Experience with central venous access devices used for parenteral nutrition.
• Competence in delivering competency-based training for enteral feeding procedures.
• Experience of managing complex nutrition support in the community/home environment.

Communication Skills

Essential

• Excellent verbal, written and interpersonal communication skills.
• Ability to establish therapeutic relationships with patients and families.
• Ability to communicate complex clinical and nutritional information clearly to patients, carers and professionals
• Ability to adapt communication to patients with communication, cognitive, sensory or language difficulties
• Ability to manage sensitive and potentially distressing conversations around nutrition, feeding and treatment decisions.
• Ability to negotiate and influence practice across professional boundaries.
• Ability to manage conflict and challenging situations professionally.
• Ability to provide clear clinical documentation and accurate written advice.
• Ability to deliver presentations and educational sessions to multidisciplinary audiences.