Job description

Job responsibilities

Reception Role

• Primarily this role involves dealing with patient enquiries over the telephone and face-to-face. Booking appointments for all clinics and ensuring the smooth day-to-day running of all clinics.
• Managing the day-to-day running of the busy services by ensuring that all referrals are actioned and booked into available clinics.
• Liaising with a variety of clinicians and solving any issues they face to ensure the best possible patient experience throughout the day.
• Managing the appointment screen and filling any empty/cancellation slots wherever possible.
• Preparing the clinic rooms each morning for clinicians, ensuring they have the necessary paperwork to carry out their clinic on the day.
• To send reports to external practices following clinics to ensure the patients registered GP is informed of the appointment outcome in a timely manner.
• To assist patients with tubing and maintenance of hearing aids where possible.
• Making sure the theatre and clinic rooms are clean and tidy following the departure of the clinician.
• Retrieving information from the E-Referral booking system, booking appointments for a number of clinics and downloading referral letters.
• Taking delivery of various items of stock and storing in the fridges or appropriate secure environment.
• Managing any patient related tasks forwarded to the clinical services reception team by clinicians.
• Working with various clinical IT databases.
• Monitoring the clinical services team email inbox to ensure that any incoming referrals to in-house clinics are actioned promptly.
• Acting on ad-hoc tasks and helping with projects set by the Clinical Services Manager / Deputy Clinical Services Manager to meet the needs of the ever-changing NHS initiatives.
• Pulling and filing notes for patients seen within our cataract service over the weekend.
• Moving equipment to facilitate clinics.
• Collecting the post each morning and afternoon.
• Be familiar with Whitstable Medical Practice protocols and take part in their regular updating.
• Other duties as per doctors instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Admin Role

• Responsibility for recording the activity data for services as required and ensuring they are kept up-to-date, to be submitted by the 10th day of each month to allow for invoicing.
• Assisting with the moving of equipment and setting up of rooms for clinics.
• Managing the appointment screen and filling any empty/cancellation slots wherever possible.
• Ordering equipment and stock for the differing services upon request from the relevant service lead.
• Working with various clinical databases.
• Booking both routine and urgent appointments for all services, specifically Ear, Nose and Throat, Dermatology, Cataract and Ophthalmology clinics.
• Retrieving information from the E-Referral booking system, booking appointments for a number of clinics and downloading referral letters.
• Other duties as per doctors instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification.

Desirable

• Administration qualification

Experience

Essential

• Previous experience of working in a primary care setting or NHS.
• Previous experience of reception and administration work.
• Experience of working in a customer service environment.
• Experience of working as part of a team.

Desirable

• Knowledge of EMIS or other clinical systems.

Skills and Abilities

Essential

• Accurate, thorough attention to detail.
• Ability to communicate effectively with people at all levels by telephone, email and face to face.
• Excellent organisation skills with the ability to work to tight deadlines.
• Proven IT skills including the use of Microsoft office, and other software packages.
• Ability to keep calm under pressure.
• Tact, diplomacy and sensitivity.
• Ability to deal with sensitive issues and maintain strict confidentiality.
• Ability to problem solve and use initiative.
• Reliability and flexibility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitstable Medical Practice

Address

Estuary View Medical Centre

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

West Cornforth Medical Centre

Reading Street

West Cornforth

Ferryhill

County Durham

DL17 9LH

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

1. General Reception Duties

Respond promptly and politely to all requests for assistance from patients and visitors.

Explain practice services to new patients, temporary residents and people requiring emergency necessary treatment. Register patients recording all relevant details accurately and comprehensively on the EMIS computer system.

Receive specimens from patients and carry out relevant administrative duties

Advise patients of relevant charges for private medical services. Accept payment and issue receipts.

Log requests for home visits on to the computer appointment system, include all relevant information.

Accept and record requests for prescriptions from patients. Process requests for repeat prescriptions ordered through the practice email and paper requests.

Manage the practice email.

When required contact ambulance department to request urgent ambulances

Scan incoming correspondence on to EMIS computer system in line with practice guidelines.

Answer patient enquiries for test results following the practice protocol.

Inviting patients to book for reviews etc.

2. Appointments System

Maintain total familiarity with all appointment systems operating within the Practice including requests for regular, urgent and extended access appointments, nurse appointments and appointments with associated staff.

Triage appointment requests to appropriate clinician.

Maintain efficient operation of appointments system, monitor flow of patients into consulting rooms and treatment rooms. Inform patients of any delays, relevant of any changes to the appointment situation.

Monitor effectiveness of appointments system and ensure all variations or problems are reported and resolved immediately.

Adjust surgeries and rearrange patient appointments as required.

3. Medical Records

Maintain accurate registration information on patient computer.

Scan documents onto computer records.

4. Operation of Telephone System

Receive and make telephone calls as required.

Take and forward messages.

Contact patients either verbally, sms or in writing. to feedback information from GP.

Liaise with hospitals and other organisations as required

Enter relevant data on patient computer records, update templates and patient summaries.

7. Data Entry

Update medical record templates to record information such as smoking status etc.

Record receipt of insurance forms and solicitors reports.

8. Start and End of Day Procedures

Lock and unlock, activate/deactivate the alarm system at the start and end of each day to maintain maximum security levels.

Prepare Reception in readiness for the Surgery being open for patients.

9. Any other delegated duties considered appropriate to the post.

Specific duties carried out by individual/named Receptionists i.e. FP34 prescriptions, summarising, deductions, insurance forms, cervical smear prior notifications, baby imms etc

Person Specification

Experience

Essential

• Excellent communication and interpersonal skills, both face to face and by telephone.
• A friendly, approachable and professional manner.
• Ability to remain calm and polite under pressure.
• Good organisation skills and the ability to manage a busy workload.
• Good IT skills.
• Reliable, flexible and willing to support colleagues when required.

Desirable

• Previous experience working in primary care.
• A background in patient care would be beneficial but not mandatory.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beacon View Medical Centre

Address

6 Beacon Lough Road

Gateshead

Tyne And Wear

NE9 6YS

United Kingdom

Employer's website

https://www.beaconviewmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Please review the Supporting Documents section to access the full Job Description and Person Specification. If you have further queries please do not hesitate to contact the line manager using the contact details at the top the page.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person Specification

Qualifications and training

Essential

• Full GMC Registration
• Minimum of English Level 2 (GCSE grade C or equivalent), ILETS, or graduate of a UK Medical School
• CCT/CESR Specialist Registration or will obtain within 6 months of interview

Desirable

• Advanced skin grafts and flaps
• Surgical experience
• Skin Surgery
• Paediatric experience

Skills and experience

Essential

• Working within the NHS
• Wide knowledge and experience in Dermatology

Desirable

• MD or PhD
• MRCP (UK) or equivalent
• Experience of teaching

Clinical governance

Essential

• Evidence of involvement in Audit/QI/Governance processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Canterbury

CT1 3NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

Developing care plans for health in consultation with patients and in line with current practice disease management protocols

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Qualifications

Essential

• Qualified GP with full registration
• Vocational Training Certificate or Equivalent
• Member of recognised defence union
• Currently on performers list
• Member of the Royal College of General Practitioners

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wolverhampton Road Surgery

Address

Wolverhampton Road Surgery

Wolverhampton Road

Stafford

ST17 4BS

United Kingdom

Employer's website

https://www.wolverhamptonroadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Primarily this role involves dealing with patient enquiries over the telephone and face-to-face. Booking appointments for all clinics and ensuring the smooth day-to-day running of all clinics.
• Managing the day-to-day running of the busy services by ensuring that all referrals are actioned and booked into available clinics.
• Liaising with a variety of clinicians and solving any issues they face to ensure the best possible patient experience throughout the day.
• Managing the appointment screen and filling any empty/cancellation slots wherever possible.
• Preparing the clinic rooms each morning for clinicians, ensuring they have the necessary paperwork to carry out their clinic on the day.
• To send reports to external practices following clinics to ensure the patients registered GP is informed of the appointment outcome in a timely manner.
• To assist patients with tubing and maintenance of hearing aids where possible.
• Making sure the theatre and clinic rooms are clean and tidy following the departure of the clinician.
• Retrieving information from the E-Referral booking system, booking appointments for a number of clinics and downloading referral letters.
• Taking delivery of various items of stock and storing in the fridges or appropriate secure environment.
• Managing any patient related tasks forwarded to the clinical services reception team by clinicians.
• Working with various clinical IT databases.
• Monitoring the clinical services team email inbox to ensure that any incoming referrals to in-house clinics are actioned promptly.
• Acting on ad-hoc tasks and helping with projects set by the Clinical Services Manager / Deputy Clinical Services Manager to meet the needs of the ever-changing NHS initiatives.
• Pulling and filing notes for patients seen within our cataract service over the weekend.
• Moving equipment to facilitate clinics.
• Collecting the post each morning and afternoon.
• Be familiar with Whitstable Medical Practice protocols and take part in their regular updating.
• Other duties as per doctors instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification.

Desirable

• Administration qualification

Experience

Essential

• Previous experience of working in a primary care setting or NHS.
• Previous experience of reception and administration work.
• Experience of working in a customer service environment.
• Experience of working as part of a team.

Desirable

• Knowledge of EMIS or other clinical systems.

Skills and Abilities

Essential

• Accurate, thorough attention to detail.
• Ability to communicate effectively with people at all levels by telephone, email and face to face.
• Excellent organisation skills with the ability to work to tight deadlines.
• Proven IT skills including the use of Microsoft office, and other software packages.
• Ability to keep calm under pressure.
• Tact, diplomacy and sensitivity.
• Ability to deal with sensitive issues and maintain strict confidentiality.
• Ability to problem solve and use initiative.
• Reliability and flexibility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitstable Medical Practice

Address

Estuary View Medical Centre

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Educational Lead GP

Clinical sessions

The Educational Lead GP role is a hybrid of Lead GP clinical sessions with protected time to oversee the management and development of the Training Hub.

Lead GPs take a key role in being a visible lead to the clinical team to enable the provision of high quality and patient-centred clinical care within the surgeries. The appointment template varies at the different surgeries, but all GPs are expected to provide care for urgent and routine consultations through a mix of face to face consultations, telephone consultations, visits and sharing in the work of the duty team. Clinical sessions should take place at the surgery unless there are exceptional circumstances. Lead GPs will be responsible for a fair share distribution of admin (be this related to their list or where it is distributed equally amongst those present) and will carry a patient list size pro rata for the number of sessions they are working.

Clinical leadership/quality improvement session

Lead GPs provide senior clinical leadership to their practice team in addition to the provision of clinical sessions. We recognise that developing expertise in clinical and non-clinical areas brings benefit to patients, the practices and NCPC as well as providing job satisfaction.

The Educational Lead GP will play a central role in delivering high-quality patient care whilst helping to train and inspire the next generation of General Practitioners as part of their leadership speciality.

We will work with you to identify realistic goals for the Training Hub, identify the resources needed and provide the support required to implement them.

Whatever the area our Lead GPs lead in, the emphasis will be on improving patient care and contributing to the development of efficient and effective teams, including our established clinical and student teams.

Who are we looking for?

We are looking for someone who shares our vision to provide excellent standards of clinical care and leadership in a way which is compassionate, empowering and effective. You will be passionate about bringing out the best in your team and enabling team members to flourish. Delivering high quality holistic patient care will be your priority. You will be excited by the prospect of contributing to the development of the future GP workforce.

Duties and Responsibilities

Clinical Responsibilities

In accordance with the agreed job plan, the Educational Lead GP will make him/her-self available to undertake a variety of duties including:

Surgery consultations, telephone consultations, telephone triage, visiting patients

Participate in the duty doctor rota

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Screening patients for disease risk factors and early signs of illness

Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate

Developing care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE

Ensuring appropriate follow up of patients

Recording clear and contemporaneous computerised consultation notes to agreed standards

Prescribing generically whenever appropriately and in accordance with the CCG and Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)

Manage clinical administration in a timely fashion. This will include dealing with tasks, laboratory results, dealing with medication queries, processing clinical documentation, paperwork and correspondence in a timely fashion.

Provide clinical supervision to GP Registrars/F2/Medical Students

Provide clinical supervision to other members of the clinical team eg ANPs/ACPs)/practice nurses. Comply with all the objectives of the QOF targets, CCG initiatives, nationally or locally commissioned enhanced services.

Completion of reports for solicitors, insurance companies and other third parties

Working with and supporting other members of the primary health care team in delivering high quality primary care

Take an active role in delivering clinical governance

Promote preventative health care and advice where appropriate

Training Hub Responsibilities

Support and oversee the operational and educational development of the GP Training

Support and supervise trainee doctors working within the practice environment

Manage time efficiently to provide support for all student clinical sessions

Contribute to a unique and evolving training model for the Training Hub

Work collaboratively with experienced clinicians to create an exceptional educational experience

Contribute to innovation in primary care education within West Cumbria

Other responsibilities within the Practice

Work in accordance with NCPC agreed clinical procedures and protocols.

Commitment and contribution to achievement of the highest possible quality standards in clinical care.

Role model commitment to life-long learning and audit to ensure evidence-based best practice.

Contribute to evaluation/audit and clinical standard setting within the organisation

Attend training and events organised by the practice or other agencies, where appropriate. This includes clinical and non-clinical training and events.

Lead practice clinical meetings

Provide information when reasonably requested to ensure that all personnel and other records are accurate

Participate in the GP revalidation and appraisal scheme. Maintain portfolio of continuing professional development activities, attending training as required

Health and Safety

You will be passionate about promoting and maintaining your own and others health, safety and security:

Assist in the promoting and maintaining of their own and others health, safety and security as defined in the NCPC Health and Safety Policy

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified and significant events promptly

Confidentiality

As a GP you will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. You may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

At NCPC, we support the equality, diversity and rights of patients, carers and colleagues:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

As a GP you will maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met. This may include training needed for areas of Practice Development

Quality

We strive to maintain the highest standards of quality.

Alert other team members to issues of quality and risk

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Assess own performance and take accountability for own actions, either directly or under supervision

Work effectively with individuals in other agencies to meet patients need

Effectively manage own time, workload and resources

Additional

Should have full GMC registration, be included in GP performers list and have a license to practice.

Person Specification

Qualifications

Essential

• Core Values:
• Strong commitment to the vision and values of NCPC
• Genuine interest in and commitment to the needs of the local community
• Commitment to the development of people and services, as required by NCPC
• Qualifications and Training:
• GMC registered with license to practice as a GP
• Evidence of CPD and revaluation
• Knowledge and Experience:
• Working within a multi disciplinary primary care team
• Experience of health promotion
• Experience of undertaking clinical audit and implementing change
• Awareness of current primary care initiatives
• Experience of training GPs and medical students
• Leadership experience
• Skills and Aptitudes:
• Excellent patient manner and interpersonal skills
• Excellent written and verbal communication skills
• Good computer skills and the ability to adapt to various GP clinical systems
• Highly effective communication/presentation skills able to engage and communicate effectively with a range of audiences including patients, service users, carers and staff
• Effective report writing skills
• Resilient, able to challenge as well as deal with challenge
• Effective leadership skills including engaging staff in change
• Ability to influence others
• Personal qualities:
• Passionate about contributing to the training and development of trainee GPs and medical students
• Genuine commitment to improve quality in healthcare provision
• Personal integrity and commitment
• Self-belief, self-awareness and the ability to self-manage
• Politically astute
• Flexible working attitude
• A willingness to travel between NCPC sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fellview Healthcare - NCPC

Address

Beech House Surgery

St Bridgets Lane

Egremont

Cumbria

CA22 2BD

United Kingdom

Employer's website

https://www.fellviewhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To assist in the planning and the delivery of individualised, safe, effective and evidence based patient care
• To ensure the provision of a welcoming, caring and safe environment for patients and their families.
• To participate in the efficient operational management of the department and undertake shift leading responsibility on a regular basis.
• To deputise for the Ward Manager and Deputy ward Manager
• To undertake tasks and responsibilities assigned by the Ward Manager supporting the management and development of the nursing care and the delivery of the service
• To undertake the Duty Manager role
• To provide support to the Ward Manager, Deputy ward Manager and shift leaders
• To undertake a link nurse role(s) for designated clinical responsibilities, attend meetings and complete associated actions attached to the link nurse role
• To participate in presenting and delivering teaching sessions for the clinical staff

Person Specification

Experience

Essential

• Registered Nurse (Adult) with a valid NMC registration
• Diploma/degree in relevant subject
• Post registration qualification in stroke or acute Medicine or demonstrate relevant experience and competency in area of specialities
• 2 years post registration experience in one of the specialities of the ward
• Experience of Shift Management and Leading a team
• Evidence of ongoing training and commitment to development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Salaried GP you will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. You will be responsible for face to face and telephone consultations with patients presenting with a wide range of minor illness, urgent and same day requests for treatment and chronic disease management. You will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. You may also be required to complete home visits.

You will need to demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills. You will need to prioritise and triage the needs of the patients accordingly making any necessary referrals for investigations in the appropriate manner.

*Please see link for full job description

Person Specification

Qualifications

Essential

• MRCGP preferred for those completing their GP training before August 2007

Knowledge and skills

Essential

• Knowledge of the NHS and understanding of clinical governance
• Able to work under pressure and within an ever-changing environment
• The ability to communicate effectively with patients and carers
• Good interpersonal skills and a willingness to work flexibly as part of a team
• Good organisational skills
• Confident and effective communication skills, both verbally and in writing
• Understand and have a commitment to the principles of equal opportunity and diversity
• Manage and prioritise multiple tasks
• Work confidently and accurately with data and information to present an accurate picture of analysis
• Use a methodical working approach and meet deadlines
• Be able to work under pressure and have clear systems/strategies in order to prioritise workload

Desirable

• Knowledge of EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW

United Kingdom

Employer's website

https://hastingsandrother.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for the main responsibilities of a Maternity Support Worker in Maternity

For further information please contact Curlene Wilson at [email protected] or Jess Lloyd at [email protected].

Please note that this vacancy may close early due to the amount of applications we receive.

Person Specification

Shortlist

Essential

• Functional Skills, level 2 n English and Maths
• NVQ/QCF Level 3 in Care/working towards Apprenticeship
• Previous experience in health care setting essential
• CARES certificate

Desirable

• Maternity specific training
• Previous experience within Maternity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

Hillingdon

Pield Heath Road

Hillingdon

UB8 3NN

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Patient Support Receptionist duties are listed below. It is the responsibility of the duty holder to ensure that they know and understand the specific tasks related to the duties and seeking support as necessary.

Weekend Tasks

Morning Patient Support Receptionists Tasks

- open up reception area

- log on reception computers located on front desk

- unlock scripts box

- unlock patient access entrance

- empty letter box

Evening Patient Support Receptionists Tasks

- close down the reception area

- log off all computers that have been used in reception, ensuring that all users are logged out of clinical system

- lock scripts box

- ensure patient access entrance is locked and automatic mechanism is disabled

- undertake security checks of consulting rooms

In addition to the above, you will be required to undertake the following additional responsibilities on completion of relevant training.

Script queries. Dealing and resolving script issues raised during the weekends.

Fridge temperature Checking and recording fridge temperature. This is required to ensure the fridges within the centre are at the correct temperature, any problems to be reported to WIC Supervisor or Practice Manager.

Contacting and making appointments for patients on QoF and/or Seasonal Flu lists and ad hoc.

Checking rooms on Sunday.

Ad hoc duties.

Administration

- To have thorough knowledge of all Practice procedures

- To work in accordance with written protocols

Other Tasks

- Ensure building security have thorough knowledge of doors/windows/alarm

- Any other tasks allocated by supervisor.

Personal / Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such as training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills activities to others who are undertaking similar work

Person Specification

Qualifications

Essential

• Excellent customer service skills
• Excellent verbal and written communication skills
• Good IT skills, understanding of Microsoft Office applications such as - word, excel etc.
• An understanding, acceptance and adherence to the need for strict patient confidentiality.
• Good time management
• Able to demonstrate compassion, empathy and understanding.

Desirable

• NVQ in Customer Service or Administration
• NHS experience, ideally as a Medical Receptionist in General Practice
• Familiar with SystmOne clinical system or experience of working with other electronic patient records.

Qualities

Essential

• Able to work as part of a multi-skilled team
• Able to remain calm under pressure
• Able to work in a constantly changing environment
• Able to work on own initiative and without direct supervision
• Polite, friendly and articulate manner

Desirable

• Ability to undertake training outside of normal working hours if necessary
• Interested in developing knowledge and skills and taking on additional learning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Putnoe Medical Centre

Address

93 Queens Drive

Bedford

MK41 9JE

United Kingdom

Employer's website

https://www.putnoemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Carry out planned care for a group of patients with support from senior staff.
• Ensure the assessment, planning, implementation and evaluation of evidence based, individualised patient care.
• Assist in performing safe effective care for patients requiring advanced clinical skills.
• Recognise when changes in patients condition occur and take appropriate action.
• Assist and advise unregistered staff in the delivery of patient care.
• Assist in the safe transfer of critically ill patients.
• Maintain accurate clinical observations of the patient and act accordingly.
• Contribute to the delivery of the Hospitals Nursing Strategy and the Hospitals Strategic Objectives.
• Conduct oneself in accordance with the NMC Code of Conduct and Hospital policies.
• To be aware of and take appropriate action in regard to cardiac arrest, fire and major incident.
• Be aware of and adhere to Hospital policies and procedures.
• To undertake responsibility for tasks delegated by the Senior Nurse and Ward Manager.

Person Specification

Experience

Essential

• Registered Nurse (Adult) with a valid NMC registration
• Diploma/degree in relevant subject
• Post registration qualification in stroke or acute Medicine or demonstrate relevant experience and competency in area of specialities
• 1 year post registration experience medical ward or setting
• Evidence of ongoing training and commitment to development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person Specification

Application Completion

Essential

• ALL sections of application form FULLY completed

Education/ Qualifications

Essential

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• Excellent keyboard skills

Desirable

• NVQ Level 3 in Administration of equivalent

Knowledge, Training & Experience

Essential

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft Office products
• Working knowledge within the General Data Protection Regulations 2018
• Team Working

Desirable

• Previous NHS administration experience
• Experience of conflict resolution

Communication and Interpersonal Skills

Essential

• Good Organisational skills
• Ability to prioritise own workload
• Team working
• Knowledge of, and adherence to, General Data Protection Regulations 2018
• Excellent keyboard skills
• Knowledge of clinical pathways
• Ability to communicate effectively using a variety of media
• Proven experience of working to deadlines
• Problem solving abilities and use of own initiative.
• Proactive and able to work on own initiative

Desirable

• Knowledge of Lorenzo
• Ability to prioritise and allocate the team workload.
• Knowledge of Medical Terminology
• Good understanding of the NHS Agenda

Special Attributes and other

Essential

• Professional
• Caring
• Honest
• Accountable
• Responsible Attitude

Other Requirements

Essential

• Interested in personal development.
• Flexible approach to hours and conditions

Desirable

• Willingness to travel to other sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5JQ

United Kingdom

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities:

The following are the core responsibilities of the Salaried GP. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

The delivery of highly effective medical care to the entitled population

The provision of services commensurate with the GMS contract

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

On a rotational basis, undertake telephone triage and duty doctor roles

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Work collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

Accept delegated responsibility for a specific area (or areas) or the QOF

Attend and contribute effectively to practice meetings as required

Contribute effective to the development and maintenance of the practice including clinical governance and training

Ensure compliance with the appraisal process

Prepare and complete the revalidation process

Commit to self-learning and instil an ethos of continuing professional development across the practice team

Support the training of medical students from all clinical disciplines

Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

Review and always adhere to practice protocols and policies

Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement.

Person Specification

Qualifications

Essential

• GMC registered with a license to practise; On the NHS England Performers List.

Experience

Essential

• Experience working in General Practice/Primary Care setting; Experience of working to achieve standards within the Quality and Outcome Framework (QoF) Working autonomously in an General Practitioner role.

Good interpersonal and communication skills

Essential

• Excellent communication, teamwork, and patient care skills; Enthusiastic, collaborative and keen to contribute to a positive team culture.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Millstream Medical Centre

Address

Avon Approach

Salisbury

SP1 3SL

United Kingdom

Employer's website

https://sarumhealthgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. JOB SUMMARY

To provide specialist pharmaceutical support to the 4 Practices of Severnvale Primary Care Network (PCN).

To liaise with patients, clinical and non-clinical staff, practice, hospital and community pharmacists and patient's carers to improve the pharmaceutical care of patients.

To consult with patients.

To support the Clinical Pharmacist Management Team and fellow Clinical Pharmacists role to maximise support to all clinical and non-clinical practice staff to improve patient care in relation to all aspects of medicines and their impact.

To provide clinical leadership on medicines optimisation and quality improvement and be responsible for supporting the GPs in implementing effective medicines management within the practices, including undertaking searches and audits identifying areas for improvement, initiating and managing change, and monitoring budgets.

To support in the day to day management of the PCN Prescription Hub.

To help provide leadership to PCN pharmacy technician and Prescription Hub Prescription Clerk Care Co-ordinators.

2. MAJOR DUTIES AND RESPONSIBILITIES

To carry out medication reviews and structured medication reviews (SMRs) for patients both in the surgery, in care homes or for housebound patients - with single or multiple medical problems where medicines optimisation is required; reviewing the need for each medicine and providing recommendations for other clinicians on prescribing.

To consult with patients, by telephone and face to face according to competency. This may include patients with long term conditions, e.g. hypertension, CVD, diabetes as well as medication reviews.

To reconcile medicines following discharge from hospitals or intermediate care and working with patients and community pharmacists to ensure patients receive the medicines they need post-discharge.

To support in the management of the repeat prescribing process, helping to manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature. To ensure patients have appropriate monitoring tests in place when required.

To undertake clinical and medication audits in priority areas, such as QOF, IIF (within PCN DES), NICE guidance, CQC searches and other agreed target areas, feeding your findings back to the network teams and implementing actions as appropriate

Provide independent information to patients regarding medicines and prescribing changes, initiating further support from other healthcare professionals where appropriate

To participate in the review of policies relating to medicines management and prescribing

To support in identifying areas of clinical risk at network level and make recommendations to support the introduction of new working practices that will optimise the quality of prescribing and make more efficient use of network resources

To help support the Practice Clinical, Management and Administrative Teams to implement procedural and service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, directives and safety updates e.g. NICE, MRA etc.

To support in the provision of education and training to primary healthcare teams on therapeutics and medicines optimisation

To participate in multidisciplinary clinical meetings within the network

To maintain own clinical and professional competence and be responsible for own continuous professional development

This job description is not intended to be a complete list of duties and responsibilities but is a guide for information to the role. The job description will be periodically reviewed in light of the developing work requirements. The postholder will be expected to contribute towards that revision.

3. SUPERVISION RECEIVED

The postholder will be line managed by the Lead Clinical Pharmacist with clinical supervision provided by a GP from the practice whose patients the post holder is dealing with and the Senior Clinical Pharmacist.

4. SUPERVISION EXERCISED

The post holder will provide clinical supervision to staff involved with the prescribing process where appropriate.

5. KEY WORKING RELATIONSHIPS

Develop and maintain key working relationships with:

PCN Clinical director

PCN Clinical Pharmacist Management Team

Other Clinical Pharmacists

Care Coordinator Prescription Clerk Team

Other PCN staff members, e.g. PCN Manager, Frailty lead

Practice GPs, Practice Nurses and Healthcare Assistants

Patients and Carers where appropriate

Practice Management, Reception and other Administrative staff

Secondary Care and interface Pharmacists

ICB Head of Medicines Management & Medicines Management Team

Community Nurses and other allied health professionals

Community Pharmacists and support staff

Person Specification

Skills & Knowledge

Essential

• Good clinical knowledge
• Excellent verbal and written communication skills
• Good interpersonal skills
• Self-motivated and able to work on own initiative with the ability to prioritise workload and exercise good time management skills
• Proven track record of team-working
• IT skills with established clinical system of EMISWeb

Desirable

• Good influencing and negotiating skills
• Good presentation skills
• Aware of current issues in medicines optimisation

Qualifications

Essential

• Pharmacy degree
• Registration with General Pharmaceutical Council (GPhC)
• Evidence of commitment to continuing professional development.
• Centre for Pharmacy Postgraduate Education (CPPE) primary care Pharmacy Education Pathway (completed or exempted)

Desirable

• Independent Prescribing Qualification (non-medical prescriber)

Other

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Able to work under pressure.
• Hard working, adaptable, reliable, honest, pleasant and approachable
• Able to work autonomously with minimal supervision
• Clean driving licence

Experience

Essential

• Minimum 2 years post-registration experience
• Previous primary care experience

Desirable

• Previous experience of using prescribing data
• Previous work in a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Severnvale PCN

Address

Eastland Road

Thornbury

Bristol

BS35 1DP

United Kingdom

Job description

Job responsibilities

General Hospital Porter (Bank) Nuffield Health Oxford, The Manor Hospital | Facilities | Bank Contract - Ad hoc £13.10 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Are you good with people? Do you feel comfortable with physical work, like pushing beds and lifting heavy equipment? If so, this is a fantastic opportunity to join the UK's largest Healthcare Charity, where you can enjoy a highly rewarding role. We're taking care of the nation's health and it starts with you. As a General Hospital Porter at our Nuffield Health Manor Hospital, you'll need to be a good communicator, as this role involves helping our patients to feel relaxed and reassured, before and after surgery. It's also essential that you're happy to undergo our Disclosure and Barring Service (DBS) checks, as part of your application. As a General Hospital Porter, you will:

Person Specification

Qualifications

Essential

• na

Experience

Essential

• NA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Beech Road

Oxford

OX3 7RP

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

Clinical Governance Lead Shrewsbury Hospital | Clinical Management | Permanent | Part Time | Up to £53,250 pro rata, depending on experience 30 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. You will be a registered Clinician (NMC, HCPC or GPC) and be educated up to degree/post graduate level in a clinical discipline. You will also have the relevant qualifications in organisational governance e.g. ISO9001 Auditor or equivalent. In addition, we are looking for someone who can demonstrate senior leadership within the healthcare sector, with significant experience in clinical governance and quality assurance. You will have excellent communication skills with strong attention to detail and be able to work proactively and efficiently. As our Clinical Governance Lead, you will:

Person Specification

Qualifications

Essential

• You will be a registered Clinician (NMC, HCPC or GPC) and be educated up to degree/post graduate level in a clinical discipline. You will also have the relevant qualifications in organisational governance e.g. ISO9001 Auditor or equivalent.

Experience

Essential

• In addition, we are looking for someone who can demonstrate senior leadership within the healthcare sector, with significant experience in clinical governance and quality assurance. You will have excellent communication skills with strong attention to detail and be able to work proactively and efficiently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Longden Road

Shrewsbury

SY3 9DP

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

Bank Staff Nurse - Outpatients Wolverhampton Hospital | Nursing | Bank | Includes evening and weekend work | Up to £18.50 per hour depending on skills and experience Nuffield Health is the UK's largest Healthcare Charity. From our innovative healthcare and leisure facilities to our flagship community access programmes, we're committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you. As a Staff Nurse in Outpatients at our Wolverhampton Hospital, you're registered with the appropriate governing body. You bring the qualifications and experience that are relevant to your registration, including NMC. You're also motivated to understand each case from a technical and personal viewpoint. And you hold post-registration experience As an Outpatients Staff Nurse, you will:

Person Specification

Qualifications

Essential

• As a Staff Nurse in Outpatients at our Wolverhampton Hospital, you're registered with the appropriate governing body. You bring the qualifications and experience that are relevant to your registration, including NMC.

Experience

Essential

• You're also motivated to understand each case from a technical and personal viewpoint. And you hold post-registration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Wood Road

Wolverhampton

WV6 8LE

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

Accounts Receivable/Debt Management

Leading debt management calls between the Trust and NHS Shared Business Services and agreeing action points.

Negotiating with customers to recover debt in a timely manner.

Preparing management reports/analysis for Accounts Receivable to help with communicating information at a higher level and aid decision making. This will involve the use of advanced Excel skills such as lookups and pivot tables.

Making suggestions on debt write-offs in line with debt management policy.

Potential to have to deal with upset customers who may be struggling financially to pay an invoice.

Planning workload with the team, setting key performance targets.

Providing performance feedback, coaching and training to the team.

Assisting with Freedom of Information requests.

Supporting both Internal and External audits ensuring data requests and any recommendations are acted upon.Balance sheet reconciliations

Reconciling control accounts of the Trust on a monthly basis. Following up on queries and also monitoring control accounts done by other staff to ensure they are being managed in an accurate and timely fashion. This involves the use and understanding of both internal and external data resources.

Assisting in the preparation of reports and information for year-end accounts including ensuring evidence for auditors is available.

Answering queries raised by finance colleagues, other staff members and sometimes the public, regarding issues relevant to the position. If unable to deal with then pass on to the correct person/department.

Clinical and professional responsibilities

Maintaining professional registrations as necessary.

Adhering to relevant code of practice of professional body.

Administrative responsibilities

Ensuring all relevant procedure notes and associated forms are completed and adhered to in line with departmental policy and audit requirements.

Teaching and training responsibilities

Actively participating in the annual performance development review to identify personal needs.

Teach and train Accounts Receivable staff and other staff members as necessary.

To attend Trust statutory and mandatory training sessions.

Line Management/Supervisory responsibilities

Deputising for the Deputy Financial Accountant as and when required.

Undertaking annual performance development reviews of Accounts Receivable staff.

Day to day management of Accounts Receivable Staff eg sickness recording, approval of annual leave

Person Specification

Qualifications

Essential

• Association of Accounting Technicians (AAT) Level 4 Diploma in Professional Accounting and/or education or significant experience to degree level

Knowledge and Experience

Essential

• Supervisory experience
• Evidence of planning and organising tasks required to achieve a specific outcome within a specified timeframe without direction from line manager
• Experience of analysing, interpreting and presenting complex data and producing robust forecasts
• Highly computer literate including MS Word, Excel, able to extract data, create and manipulate complex spreadsheets

Desirable

• Significant Financial accounting experience
• Experience of working in NHS finance
• Experience of the Oracle General Ledger System including Business Intelligence
• Experience of providing training and support to others in own specialist area

Skills

Essential

• Good standard of communication skills including the ability to effectively communicate complex financial information to nonfinance managers
• Acts professionally in all dealings with colleagues and in liaising with external bodies; must be able to adapt style appropriately to deal diplomatically with senior personnel
• Good standard of written communications
• Excellent problem solving and analytical skills
• Well organised, able to plan and prioritise own workload
• Good negotiating, persuasive, motivational, influencing skills
• Ability to work under pressure and to meet tight deadlines
• Ability to support change
• Ability to handle a range of emotive situations
• Ability to manage conflicting priorities
• Requirement to concentrate for long periods when inputting data and when analysing data/statistics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Knowsley Community College

Stockbridge Lane

Huyton

L36 3SD

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached Job Description and Person Specification for main responsibilities and requirements.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Completion of Trust Care Certificate within 4 months of appointment
• Basic literacy and numeracy skills

Desirable

• NVQ level 2 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)

Knowledge and Experience

Essential

• Knowledge of personal care and related procedures
• Experience of working in a team

Desirable

• Experience of working in a patient care/health related role

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
• Occasional requirement for concentration, with few competing demands for attention
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death
• Able to carry out direct personal care as required on ward or department
• Occasional exposure to patients with challenging behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached Job Description and Person Specification for main responsibilities and requirements.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Applicants must hold full registration with the GMC at the time of application
• MBBS or equivalent medical qualifications
• ALS or equivalent medical qualification

Desirable

• MRCP or equivalent medical qualification
• Speciality Certificate in Geriatric Medicine
• Evidence of higher learning (to Masters' level or above)

Knowledge and Experience

Essential

• Experience of a broad range of medical/surgical specialties
• Experience as a core medical trainee or has equivalent experience and competencies
• Experience of working in geriatric medicine
• Evidence of active participation in audit
• Evidence of contributing to teaching and learning of others

Desirable

• Active participation in research projects

Skills

Essential

• Experience of applying clinical knowledge and judgment and prioritise clinical need

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment.

Person Specification

GOSH Culture and Values

Essential

• Our Always values
• Knowledge and understanding of diverse backgrounds and perspectives
• Understanding of Diversity and Inclusion challenges in the workplace
• Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Academic/Professional qualification/Training

Essential

• NMC Registered Nurse (Child) or HCPC registered ODP (appropriate to clinical speciality).
• Willingness to undertake modules at master's level if required for service provision
• Willingness to undertake in house development programmes necessary for the role, such as a band 6 development/leadership courses.
• Evidence of ongoing professional development relating to clinical speciality
• Basic Life Support

Desirable

• Assessor or practice supervisor qualification/experience
• APLS/EPLS

Experience/Knowledge

Essential

• Demonstrates extensive experience within the paediatric setting
• Teaching, supervision, and managerial experience
• Experience of coordinating and managing patient care
• Understanding of resource management, health and safety, clinical risk and quality issues
• Handling safeguarding issues according to Trust policies and procedures
• Understating or evidence of fulfilling PREP requirements for Revalidation
• Awareness of equality and diversity
• Information Technology/Computer literate
• Committed to providing excellent Family Centred Care
• Understanding of professional and current issues in children's nursing.

Desirable

• Previous experience of research and audit
• Previous experience of change management and problem solving
• Experience of handling clinical incidents and complaints
• Previous experience in critical care, anaesthetics, recovery, day surgery unit or sedation

Skills/Abilities

Essential

• Excellent paediatric clinical skills
• Relevant specialist skills and abilities for specialty
• Effective managerial, leadership and organizational skills
• Ability to work well both in a team and on own initiative
• Excellent verbal and written communication skills
• Effective teaching, training and preceptorship skills
• Ability to delegate and prioritise
• Administration of IV drugs
• Administering medication under patient group directives
• Able to motivate and develop a team of staff
• Able to problem solve and initiate change
• Able to work across professional team and organizational boundaries
• Willingness to undertake in house development programme necessary for the role, such as a band 6 development/leadership courses.
• Paediatric pre-assessment course or willingness to undertake.

Desirable

• Phlebotomy and cannulation skills
• Willingness to undertake modules at master's level including advanced assessment and non-medical prescribing if required for service provision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital NHS Foundation Trust

Great Ormond Street Hospital

London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

• Greet patients and visitors in a professional and welcoming manner

• Answer telephone calls promptly and efficiently, dealing with patient queries or directing them appropriately

• Book, amend, and cancel appointments using EMIS clinical system

• Register new patients and update patient details as needed

• Process repeat prescription requests and liaise with clinical staff when needed

• Maintain patient confidentiality at all times

• Scan, file, and manage incoming documents and patient correspondence

• Monitor and respond to practice emails and tasks

• Support clinicians and management with administrative tasks

• Maintain a clean and organised reception area

• Work collaboratively with the wider team to ensure excellent patient care

• Be flexible to cover shifts during staff absences, sickness, or annual leave where possible

• Excellent communication and interpersonal skills

• Confident in using computers and clinical systems (EMIS experience desirable)

• Ability to work well under pressure and manage multiple tasks

• High attention to detail and accuracy

• Friendly, professional, and calm manner

• Strong team player with a proactive attitude

• Commitment to maintaining confidentiality

Person Specification

Qualifications

Essential

• n/a

Desirable

• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sutton Road Surgery

Address

122 Sutton Road

Erdington

Birmingham

West Midlands

B23 5TJ

United Kingdom

Employer's website

https://www.suttonroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person Specification

Application Completion

Essential

• ALL sections of application form FULLY completed

Education/ Qualifications

Essential

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• Good keyboard skills
• NVQ Level 2 in administration

Desirable

• Previous Administration experience
• Vocational Level 3 in administration

Knowledge, Training & Experience

Essential

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft Office products

Desirable

• Understanding of the clinical administration pathway
• Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

Essential

• Team working
• Good organisational skills
• Ability to prioritise own workload
• Knowledge of, and adherence to, General Data Protection Regulations 2018
• Good keyboard skills
• Ability to communicate effectively using a variety of media
• Proactive and able to work on own initiative

Desirable

• Knowledge of Trust Access Policy
• Knowledge of Referral to Treatment rules and guidelines
• Knowledge of, and adherence to, General Data Protection Regulations 2018

Special Attributes and other

Essential

• Professionalism
• Caring
• Honest
• Accountable
• Responsible Attitude

Other Requirements

Essential

• Interested in personal development.
• Flexible approach to hours and conditions

Desirable

• Wiliness to travel to other trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Queens Centre for Oncology and Hematology Castle Hill Hospital

Castle Hill Hospital Castle Road

Cottingham

HU16 5JQ

United Kingdom

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

ARRS Salaried GP Fixed Term Contract

The post-holder will manage a patient caseload and deal with a wide range of health needs, ensuring the highest standards of care for all registered and temporary patients.

Main Purpose of Job:

To support the GP partners in the Practice to manage a busy, interesting clinical caseload. The appointee will also have the opportunity to take part in leading on key disease areas (monitoring trends in treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse suburban patient list; including Directed Enhanced Services commissioning, patient participation and health promotion.

Responsible to:

The Practice Partners.

Main tasks of job:

Clinical Responsibilities

1) In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.

2) Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the Practice.

3) Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

4) Screening patients for disease risk factors and early signs of illness.

5) In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

6) Providing counselling and health education.

7) Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

8) Recording clear and contemporaneous consultation notes to agreed standards.

9) Collecting data for audit purposes.

10) Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

11) Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate.

12) Ensuring that all work carried out which carries a private fee is properly recouped and accounted for; e.g. Medical Reports, Insurance reports, Private letters to third Parties etc.

13) In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the practice:

1) Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

2) A commitment to life-long learning and audit to ensure evidence-based best practice.

3) Contributing to evaluation/audit and clinical standard setting within the Practice.

4) Contributing to the development of computer-based patient records.

5) Contributing to the summarising of patient records and accurate Read-Coding of patient data.

6) Attending training and events organised by the Practice or other agencies, where appropriate.

7) Mentor additional roles within the practice.

Confidentiality:

Data protection is a top priority for the Practice. The Data Protection Act places obligations on us to ensure that data is processed lawfully and stored according to its strict provisions. You are required to uphold the Companys data protection policies when dealing with information about patients, carers, colleagues, other healthcare workers. Our work is of highly confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to your dismissal.

Information relating to customers, colleagues, other workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and special category data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

1) Using personal security systems within the workplace according to Practice guidelines.

2) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

3) Making effective use of training to update knowledge and skills.

4) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

5) Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

1) Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

2) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

3) Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

1) In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

2) Participation in a Practice based annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

3) Maintaining skills and knowledge for CPD and accreditation via the annual GP appraisal process.

4) Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

1) Alert other team members to issues of quality and risk.

2) Assess own performance and take accountability for own actions, either directly or under supervision.

3) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

4) Work effectively with individuals in other agencies to meet patients needs.

5) Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

1) Communicate effectively with other team members.

2) Communicate effectively with patients and carers.

3) Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the planning and implementation of services:

The post-holder will:

1) Apply Practice policies, standards and guidance.

2) Discuss with other members of the team how the policies, standards and guidelines will affect their own work.

3) Participate in clinical audits when requested or where appropriate.

The above list serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice change.

Person Specification

Qualifications

Essential

• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oakwood Surgery

Address

Oakwood Surgery

856 Stratford Road

Birmingham

B11 4BW

United Kingdom

Employer's website

http://www.oakwoodsurgery.org.uk/ (Opens in a new tab)